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San Mateo County Transit District
Human Resources Specialist
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, USA
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District's core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. DIVISION Administrative (Human Resources) EMPLOYMENT TYPE Nonexempt APPLICATION DEADLINE Online application will be accepted until 11:59 p.m Friday, January 15, 2021 (Submit application, resume and supplemental questionnaire for consideration) Other Information HUMAN RESOURCES SPECIALIST SUPPLEMENTAL QUESTIONNAIRE Posting Closes: Friday, January 15, 2021 at 11:59 p.m. These supplemental questions are an important screening process. Failure to provide complete responses may result in your application not being considered. Please answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience on your application as well as your resume. Please ensure that you include on the top of each response the Company, Job Title and Date of Employment while describing the applicable experience. I have read and understand the statement above concerning submission of the supplemental questionnaire responses. Do you have a minimum of two years full-time experience providing Human Resources support? Do you have Public Sector experience? (e.g. Government, Schools, etc.), The District has two (2) HR Specialist vacancies and will assign the selected candidates to the functional area that they are deemed most qualified. Please describe your education, training, and experience that makes you the most qualified candidate in the following areas: Employee Relations Staffing Training Benefits This position requires a high degree of interaction with internal and external customers. Give us an example of a time when you received recognition for going above and beyond assisting a customer. JOB SUMMARY The Human Resources Specialist will report to one of the three Managers in the Human Resources Department. This position will provide confidential, technical, and administrative support services to a variety of functional areas such as Employee Services, Organizational Development & Talent Management (ODTM), and Employee Relations within the Human Resources Department for San Mateo County Transit (SamTrans), District, Peninsula Corridor Joint Powers Board (Caltrain), San Mateo County Transportation Authority (TA), and San Mateo County Express Lanes Joint Powers Authority (JPA). The District currently has vacancies in the Employee Services, Organizational Development & Talent Management (ODTM), and Employee Relations areas. Selected candidates will be screened, interviewed and hired based on successfully demonstrating required knowledge, skills and abilities for each position. Note: The following functions are typical of this classification. Incumbents will perform duties that are applicable to the assignment areas of responsibilities. A detailed job description will be provided at the time of departmental interview. MINIMUM QUALIFICATIONS Sufficient education, training, and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in Business Administration or related field. Two (2) years full-time experience in any of the following functional areas of Human Resources (compensation/benefits administration, employee/labor relations, recruitment/selection, employee programs/activities, employee training/development, and general personnel records administration). IDEAL CANDIDATE: Knowledge and experience in the Public Sector. Ability to use initiative and independent judgment, work with interruptions and changing priorities, organize work and follow-up assignments with minimal supervision. Must be able to prioritize work and perform satisfactorily in a busy office environment with constant interruption. Excellent customer relations, oral and written communication skills. ESSENTIAL FUNCTIONS AND DUTIES Engage in customer service response with employees and the public on inquires and requests for employee services, recruitments, benefits, and employee relations. Prepare vacancy announcements, establishes and maintains recruitment files, prepares related correspondence for scheduled interviews, offers and orientations. Schedules physicals and drug screenings, processes and verifies background investigations. Establish personnel files for new hires with responsibility for timely and accurate posting of employee's appointment, work assignment, medical records, bargaining/non-bargaining status, paid-time-off, promotion, salary change, tax deductions (other deductions such as retirement, deferred compensation), insurance beneficiary. Process all personnel actions and status changes in a timely and accurate basis. Responsible for initiating individual performance evaluations, salary increases, longevity bonuses, PTO accruals, transfers, layoffs, resignations, terminations and retirements. Prepare and process all program documents associated employee development and training activities, tuition reimbursement, Transportation System Management (TSM), employee computer purchase and other employee programs and activities. Develop, monitor and report on program/project budgets. Resolve program questions or conflicts. Schedule and coordinate training activities, drug and alcohol testing, DOT physical examinations, benefits enrollment, exit interviews, and support for other employee programs. Manage timely distribution, collection and reporting (PeopleSoft) on documents/data associated with performance appraisal and probationary programs, drug test results, disciplinary actions, Pull Notice Program, LOA program and grievance activity. Develop forms and statistical data (spreadsheet) needed for analysis. Establish and maintain LOA files, correspondence and reports in an accurate and timely fashion. Prepare and distribute LOA related correspondence (including benefits related info). Review LOA related notes/documents, follow-up. Coordinate employee's return to work, set-up training, medical exams, drug test, etc. as required. Keep supervisor, training and HR staff informed. Provide administrative support for negotiations, grievance review and other meetings. Maintain and update grievance log, prepare grievance responses and take notes during meetings. Schedule and coordinate ergonomic evaluations for District employees upon request. Respond to and keep track of information requests in a timely manner. Perform regular data entry and filing. Coordinate and/or assist with employee related functions, special programs and events. Provide telephone support for the department and provide information/forms to employees and customers as needed. Distribute documents, mail and other materials to appropriate individuals for action or information. Order, maintain and inventory department equipment and supplies. Oversee and maintain department petty cash. Perform all job duties and responsibilities in a safe manner to protect one's self, fellow employees and the public from injury or harm. Promote safety awareness and follows safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. How To Apply To apply, please visit the www.smctd.com/jobs.html . Complete an online employment application and supplemental questionnaire by 11:59 pm on Friday, January 15, 2021. A resume will not be accepted in lieu of the application and supplemental questionnaire. Incomplete application will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308. SamTrans celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encourage to apply. SELECTION PROCESS MAY INCLUDE: The selection process may consist of an evaluation of the applicant's qualifications, review of the supplemental questionnaires, panel interview, practical exercise and/or internal Department interviews. Upon completion of the selection process, an offer of employment may be conditionally based upon the successful completion of employment and education verification and criminal background check. PAY RANGE $23.59 - $39.76 hourly ($49,063 - $82,707 estimated annual) CURRENT EMPLOYMENT BENEFITS For additional information on SamTrans benefits, please visit, https://www.smctd.com/jobs.html#benefits Holidays: Seven paid holidays, plus up to four floating holidays per year Time Off: Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation
Dec 15, 2020
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District's core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. DIVISION Administrative (Human Resources) EMPLOYMENT TYPE Nonexempt APPLICATION DEADLINE Online application will be accepted until 11:59 p.m Friday, January 15, 2021 (Submit application, resume and supplemental questionnaire for consideration) Other Information HUMAN RESOURCES SPECIALIST SUPPLEMENTAL QUESTIONNAIRE Posting Closes: Friday, January 15, 2021 at 11:59 p.m. These supplemental questions are an important screening process. Failure to provide complete responses may result in your application not being considered. Please answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience on your application as well as your resume. Please ensure that you include on the top of each response the Company, Job Title and Date of Employment while describing the applicable experience. I have read and understand the statement above concerning submission of the supplemental questionnaire responses. Do you have a minimum of two years full-time experience providing Human Resources support? Do you have Public Sector experience? (e.g. Government, Schools, etc.), The District has two (2) HR Specialist vacancies and will assign the selected candidates to the functional area that they are deemed most qualified. Please describe your education, training, and experience that makes you the most qualified candidate in the following areas: Employee Relations Staffing Training Benefits This position requires a high degree of interaction with internal and external customers. Give us an example of a time when you received recognition for going above and beyond assisting a customer. JOB SUMMARY The Human Resources Specialist will report to one of the three Managers in the Human Resources Department. This position will provide confidential, technical, and administrative support services to a variety of functional areas such as Employee Services, Organizational Development & Talent Management (ODTM), and Employee Relations within the Human Resources Department for San Mateo County Transit (SamTrans), District, Peninsula Corridor Joint Powers Board (Caltrain), San Mateo County Transportation Authority (TA), and San Mateo County Express Lanes Joint Powers Authority (JPA). The District currently has vacancies in the Employee Services, Organizational Development & Talent Management (ODTM), and Employee Relations areas. Selected candidates will be screened, interviewed and hired based on successfully demonstrating required knowledge, skills and abilities for each position. Note: The following functions are typical of this classification. Incumbents will perform duties that are applicable to the assignment areas of responsibilities. A detailed job description will be provided at the time of departmental interview. MINIMUM QUALIFICATIONS Sufficient education, training, and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in Business Administration or related field. Two (2) years full-time experience in any of the following functional areas of Human Resources (compensation/benefits administration, employee/labor relations, recruitment/selection, employee programs/activities, employee training/development, and general personnel records administration). IDEAL CANDIDATE: Knowledge and experience in the Public Sector. Ability to use initiative and independent judgment, work with interruptions and changing priorities, organize work and follow-up assignments with minimal supervision. Must be able to prioritize work and perform satisfactorily in a busy office environment with constant interruption. Excellent customer relations, oral and written communication skills. ESSENTIAL FUNCTIONS AND DUTIES Engage in customer service response with employees and the public on inquires and requests for employee services, recruitments, benefits, and employee relations. Prepare vacancy announcements, establishes and maintains recruitment files, prepares related correspondence for scheduled interviews, offers and orientations. Schedules physicals and drug screenings, processes and verifies background investigations. Establish personnel files for new hires with responsibility for timely and accurate posting of employee's appointment, work assignment, medical records, bargaining/non-bargaining status, paid-time-off, promotion, salary change, tax deductions (other deductions such as retirement, deferred compensation), insurance beneficiary. Process all personnel actions and status changes in a timely and accurate basis. Responsible for initiating individual performance evaluations, salary increases, longevity bonuses, PTO accruals, transfers, layoffs, resignations, terminations and retirements. Prepare and process all program documents associated employee development and training activities, tuition reimbursement, Transportation System Management (TSM), employee computer purchase and other employee programs and activities. Develop, monitor and report on program/project budgets. Resolve program questions or conflicts. Schedule and coordinate training activities, drug and alcohol testing, DOT physical examinations, benefits enrollment, exit interviews, and support for other employee programs. Manage timely distribution, collection and reporting (PeopleSoft) on documents/data associated with performance appraisal and probationary programs, drug test results, disciplinary actions, Pull Notice Program, LOA program and grievance activity. Develop forms and statistical data (spreadsheet) needed for analysis. Establish and maintain LOA files, correspondence and reports in an accurate and timely fashion. Prepare and distribute LOA related correspondence (including benefits related info). Review LOA related notes/documents, follow-up. Coordinate employee's return to work, set-up training, medical exams, drug test, etc. as required. Keep supervisor, training and HR staff informed. Provide administrative support for negotiations, grievance review and other meetings. Maintain and update grievance log, prepare grievance responses and take notes during meetings. Schedule and coordinate ergonomic evaluations for District employees upon request. Respond to and keep track of information requests in a timely manner. Perform regular data entry and filing. Coordinate and/or assist with employee related functions, special programs and events. Provide telephone support for the department and provide information/forms to employees and customers as needed. Distribute documents, mail and other materials to appropriate individuals for action or information. Order, maintain and inventory department equipment and supplies. Oversee and maintain department petty cash. Perform all job duties and responsibilities in a safe manner to protect one's self, fellow employees and the public from injury or harm. Promote safety awareness and follows safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. How To Apply To apply, please visit the www.smctd.com/jobs.html . Complete an online employment application and supplemental questionnaire by 11:59 pm on Friday, January 15, 2021. A resume will not be accepted in lieu of the application and supplemental questionnaire. Incomplete application will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308. SamTrans celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encourage to apply. SELECTION PROCESS MAY INCLUDE: The selection process may consist of an evaluation of the applicant's qualifications, review of the supplemental questionnaires, panel interview, practical exercise and/or internal Department interviews. Upon completion of the selection process, an offer of employment may be conditionally based upon the successful completion of employment and education verification and criminal background check. PAY RANGE $23.59 - $39.76 hourly ($49,063 - $82,707 estimated annual) CURRENT EMPLOYMENT BENEFITS For additional information on SamTrans benefits, please visit, https://www.smctd.com/jobs.html#benefits Holidays: Seven paid holidays, plus up to four floating holidays per year Time Off: Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation
Merced County
Probation Program Specialist
Merced County, CA Merced, CA, United States
Examples of Duties Duties may include, but are not limited to, the following: Manages and oversees facilitators and participants in the operation of probation programs; Screens participants for eligibility and placement in appropriate groups; Conducts individual and group therapy sessions; Reviews database and attendance records for accuracy with regard to statistical information of assigned programs; Completes quality assurance reports of facilitators; Conducts workshops to provide training as necessary to ensure that the programs are effective; Conducts research, compiles and analyzes data, makes recommendations, develops procedures and coordinates activities with appropriate agencies and departments; Prepares written and oral reports and responds to requests for information; Develops and maintains recruitment and retention plans for facilitators; Participates in program specific meeting and training required by the department; Develops curriculum and provides instruction to program participants; Coordinates with local interest groups and agencies to create community awareness of evidence based programs through speaking engagements, media releases and the development of informational brochures; Identifies availability of needed programs/services; May recruit and supervise volunteers for existing/additional programs; Performs other related duties as required. Minimum Qualifications Experience: Two (2) years of experience working in a criminal justice, substance abuse treatment, child welfare, or related organization that involved any of the following: providing counseling services, conducting needs assessments, making referrals for social programs or providing training services. Education: Bachelor's Degree from an accredited college or university with major course work in behavioral sciences or a related field. THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2,B. Essential Functions ESSENTIAL FUNCTIONS: Ability to identify potential conflicts and refer appropriately. Train, evaluate and supervise staff. Effectively work with culturally diverse populations, Operate a person computer and other modern office equipment, including repetitive hand and arm motions. Frequent use of hand-eye coordination. Frequently sit for extended periods of time. Occasionally operate a motor vehicle. Perform a variety of administrative, technical and program analysis functions. Communicate effectively with others in person and over the telephone. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions. Prepare reports as needed. Meet deadlines under stressful conditions; complete multiple projects with conflicting deadlines. Maintain confidential information in accordance with legal standards and/or County regulations. Understand and ensure compliance with policies, procedures and regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Kneel, bend, twist, squat, balance and crawl; occasionally lift and carry up to 40 pounds. Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping. Frequent use of data entry device including repetitive hand and arm motion. Regular attendance is an essential function. KNOWLEDGE OF : Psychological counseling techniques, attitude/behavior assessment, and symptoms of maladaptive behavior; Techniques involved in preparing and facilitation program material, assessments, and case plans; Interviewing techniques; Basic socioeconomic principles; Functions and programs of the probation department, public safety agencies, and community based organizations; Terminology, phraseology, forms, documents, and procedures associated with area of assignment; Community organizations and resources. ABILITY TO: Demonstrate resourcefulness in gathering, preparing, and disseminating program material. Effectively use community resources and organizations. Educate, counsel and interview program participants. Maintain and update records, files and reports. Assist in the preparation of grant proposals. Make individual and group presentations. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Prioritize, schedule and organize work to meet established deadlines. Establish and maintain cooperative working relationships with employees, other related agencies and representatives. Work under pressure in a dynamic work environment with changing demands and priorities. Handle confidential and sensitive information with tact and discretion. Communicate effectively, orally and in writing. HOLIDAYS & LEAVES MANAGEMENT LEAVE May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County. LIFE INSURANCE $50,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary 01 Detail your experience implementing and creating new programs. 02 Detail your providing program services to individuals who have been involved in the criminal justice, social services and/or behavioral health systems. Required Question
Jan 16, 2021
Full Time
Examples of Duties Duties may include, but are not limited to, the following: Manages and oversees facilitators and participants in the operation of probation programs; Screens participants for eligibility and placement in appropriate groups; Conducts individual and group therapy sessions; Reviews database and attendance records for accuracy with regard to statistical information of assigned programs; Completes quality assurance reports of facilitators; Conducts workshops to provide training as necessary to ensure that the programs are effective; Conducts research, compiles and analyzes data, makes recommendations, develops procedures and coordinates activities with appropriate agencies and departments; Prepares written and oral reports and responds to requests for information; Develops and maintains recruitment and retention plans for facilitators; Participates in program specific meeting and training required by the department; Develops curriculum and provides instruction to program participants; Coordinates with local interest groups and agencies to create community awareness of evidence based programs through speaking engagements, media releases and the development of informational brochures; Identifies availability of needed programs/services; May recruit and supervise volunteers for existing/additional programs; Performs other related duties as required. Minimum Qualifications Experience: Two (2) years of experience working in a criminal justice, substance abuse treatment, child welfare, or related organization that involved any of the following: providing counseling services, conducting needs assessments, making referrals for social programs or providing training services. Education: Bachelor's Degree from an accredited college or university with major course work in behavioral sciences or a related field. THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2,B. Essential Functions ESSENTIAL FUNCTIONS: Ability to identify potential conflicts and refer appropriately. Train, evaluate and supervise staff. Effectively work with culturally diverse populations, Operate a person computer and other modern office equipment, including repetitive hand and arm motions. Frequent use of hand-eye coordination. Frequently sit for extended periods of time. Occasionally operate a motor vehicle. Perform a variety of administrative, technical and program analysis functions. Communicate effectively with others in person and over the telephone. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions. Prepare reports as needed. Meet deadlines under stressful conditions; complete multiple projects with conflicting deadlines. Maintain confidential information in accordance with legal standards and/or County regulations. Understand and ensure compliance with policies, procedures and regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Kneel, bend, twist, squat, balance and crawl; occasionally lift and carry up to 40 pounds. Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping. Frequent use of data entry device including repetitive hand and arm motion. Regular attendance is an essential function. KNOWLEDGE OF : Psychological counseling techniques, attitude/behavior assessment, and symptoms of maladaptive behavior; Techniques involved in preparing and facilitation program material, assessments, and case plans; Interviewing techniques; Basic socioeconomic principles; Functions and programs of the probation department, public safety agencies, and community based organizations; Terminology, phraseology, forms, documents, and procedures associated with area of assignment; Community organizations and resources. ABILITY TO: Demonstrate resourcefulness in gathering, preparing, and disseminating program material. Effectively use community resources and organizations. Educate, counsel and interview program participants. Maintain and update records, files and reports. Assist in the preparation of grant proposals. Make individual and group presentations. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Prioritize, schedule and organize work to meet established deadlines. Establish and maintain cooperative working relationships with employees, other related agencies and representatives. Work under pressure in a dynamic work environment with changing demands and priorities. Handle confidential and sensitive information with tact and discretion. Communicate effectively, orally and in writing. HOLIDAYS & LEAVES MANAGEMENT LEAVE May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County. LIFE INSURANCE $50,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary 01 Detail your experience implementing and creating new programs. 02 Detail your providing program services to individuals who have been involved in the criminal justice, social services and/or behavioral health systems. Required Question
Merced County
Community Health Specialist - Extra-Help Community Health Specialist
Merced County, CA Merced, CA, United States
Examples of Duties This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies as they occur in various departments. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Duties may include, but are not limited to the following: Plans and participates in educational activities and training programs. Teaches health related classes; Dental Health, HIV, Tobacco, Basic Parenting and Daily Living Skills. Visits and interviews patients to assess living conditions/medical needs. Completes intake/assessments, including problem defined and issues to be resolved. Assists with the development of case plan and assists clients improving their personal situation. Counsels patients and provides referral assistance as needed. Monitors clients' status as to services and referral outcome. May be required to translate for Non-English speaking clients. May provide Targeted Case Management services and engage in outreach and other activities to enhance services to Medi-Cal beneficiaries. Minimum Qualifications Experience: Two (2) years of experience performing a variety of paraprofessional medical duties in a hospital, clinic, or community health agency under the supervision of licensed medical personnel. OR One (1) year performing duties equivalent to those of a Community Health Worker in Merced County. Education: Completion of college level course work in each of the following areas: Psychology or Communications: Physiology, including the concepts and treatments of communicable diseases; Anatomy and Biology. License: Possess a valid California driver's license at time of appointment and maintain. Desirable: Certificate in Phlebotomy and/or Medical Technology is desirable. SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other office equipment. Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit, stand and walk for extended periods of time. Frequent public contact, concentration in noisy conditions, exposure to emergency situations. Occasional exposure to hazardous materials, cold and heat. Regular attendance is an essential function. Knowledge of: Basic principles of epidemiology of communicable diseases and health disorders. Routine community nursing techniques and procedures. Basic human anatomy and physiology. First aid procedures. Basic laboratory techniques. Available community resources. Counseling techniques. Basic education techniques and data collection. Social and cultural differences. Ability to: Establish and maintain effective professional relationships. Understand and follow instructions and procedures. Obtain facts from client in sensitive situations. Recognize pertinent information. Organize and maintain a caseload. Communicate effectively in order to make presentations to community, public and private groups. Communicate effectively in writing. Maintain patient confidentiality. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHN EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary
Jan 16, 2021
Full Time
Examples of Duties This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies as they occur in various departments. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Duties may include, but are not limited to the following: Plans and participates in educational activities and training programs. Teaches health related classes; Dental Health, HIV, Tobacco, Basic Parenting and Daily Living Skills. Visits and interviews patients to assess living conditions/medical needs. Completes intake/assessments, including problem defined and issues to be resolved. Assists with the development of case plan and assists clients improving their personal situation. Counsels patients and provides referral assistance as needed. Monitors clients' status as to services and referral outcome. May be required to translate for Non-English speaking clients. May provide Targeted Case Management services and engage in outreach and other activities to enhance services to Medi-Cal beneficiaries. Minimum Qualifications Experience: Two (2) years of experience performing a variety of paraprofessional medical duties in a hospital, clinic, or community health agency under the supervision of licensed medical personnel. OR One (1) year performing duties equivalent to those of a Community Health Worker in Merced County. Education: Completion of college level course work in each of the following areas: Psychology or Communications: Physiology, including the concepts and treatments of communicable diseases; Anatomy and Biology. License: Possess a valid California driver's license at time of appointment and maintain. Desirable: Certificate in Phlebotomy and/or Medical Technology is desirable. SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other office equipment. Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit, stand and walk for extended periods of time. Frequent public contact, concentration in noisy conditions, exposure to emergency situations. Occasional exposure to hazardous materials, cold and heat. Regular attendance is an essential function. Knowledge of: Basic principles of epidemiology of communicable diseases and health disorders. Routine community nursing techniques and procedures. Basic human anatomy and physiology. First aid procedures. Basic laboratory techniques. Available community resources. Counseling techniques. Basic education techniques and data collection. Social and cultural differences. Ability to: Establish and maintain effective professional relationships. Understand and follow instructions and procedures. Obtain facts from client in sensitive situations. Recognize pertinent information. Organize and maintain a caseload. Communicate effectively in order to make presentations to community, public and private groups. Communicate effectively in writing. Maintain patient confidentiality. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHN EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary
Cal State University (CSU) East Bay
GANAS Program Specialist - Student Services Professional III (5899)
Cal State University (CSU) East Bay 25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The GANAS (Gaining Access 'N Academic Success) Program is an innovative access and retention program that offers integrated academic and cultural programming to welcome and socialize new transfer students while increasing their confidence, engagement, academic success, persistence, and, ultimately, baccalaureate degree attainment rates. Students participate in a year-long cohort-based learning community paired with a transfer success seminar, intrusive academic counseling, and mentoring. ABOUT THE POSITION: The GANAS Program Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of GANAS services. RESPONSIBILITIES: Program Coordination * Plan, develop, and coordinate all GANAS participant events (i.e., Year End Ceremony, GANAS Welcome) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of the event. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement, and overall satisfaction. This includes workshops, mentorship, faculty involvement and resources. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with Equity Initiative Program Specialists to reduce redundancy. * Update and manage content of GANAS website and support growth of online presence through social media. * Assist GANAS team and participants in understanding general university policies and procedures, including referring students to other campus resources when applicable. * Utilize technology tools (i.e. Bay Advisor, PeopleSoft, BaySync, Google Suite and Microsoft Office programs) to run reports and track GANAS services and participant success. * Abide by all ethical, professional and educational (i.e. FERPA) standards related to educational engagement with students, and demonstrate sound professional judgment when making decisions related to participants, GANAS, CSUEB and related stakeholders. Provide intake counseling and admissions assistance to prospective applicants. * Conduct intake advising and counseling for all prospective GANAS participants ensuring they have a smooth transition to Cal State East Bay. * Handle initial questions and conduct first line screening in all cases related to matriculation (admissions, financial aid, residency, housing, etc.) * Troubleshoot admissions related problems by utilizing information from PeopleSoft and participants. * Maintain contact records of all student interactions. Assist in the day-to-day coordination of the identification and selection process to identify eligible GANAS students. * Oversee selection process of admitted GANAS participants. * Coordination of the day-to-day operation to identify, recruit, complete, and interview eligible candidates for the GANAS Program. * Manage GANAS admissions student groups (ADGA) and indicators (GAP) on PeopleSoft. * Coordinate and monitor GANAS email account; review documents, transmittals and other admissions related forms to select eligible GANAS participants, and respond accordingly. * Determine criteria to select specific populations of students for follow-up documentation and/or review. * Provide lead work direction to front desk office assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to admissions assistant in processing of applications, correspondence, and participant file organization. * File management - Maintain electronic files for all active participants on S drive. Scan all hard-copy documents using high speed scanners; perform quality assurance to ensure that all documents meet a minimum standard of readability; rescan documents as necessary. Archive alumni participant files and/or documents to Google drive. Create and provide outreach programming for prospective students * Under the leadership of the GANAS Coordinator, coordinate and lead GANAS Outreach events for prospective transfer students. Attend targeted events to promote and recruit for GANAS Program (i.e. Puente Motivational Conference, Feria de Educación, Raza Day, etc.) * Serve as primary contact to pipeline programs for prospective GANAS students. * Conduct GANAS presentations to campus visitors (applicants and general public, such as community college counselors, Puente and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and GANAS Welcome. REQUIREMENTS: Ability to: * Solve complex issues arising from advising and counseling. * Create and implement programs. * Train students on new skills and procedures, provide direction to student assistants. * Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. * Apply appropriate judgment, discretion, and initiative. * Learn, interpret, and apply standard Cal State East Bay college admissions application procedures. * Effectively interpret, organize, and present information and ideas in written or presentation form. * Demonstrate working knowledge of the GANAS application procedure. * Collect, evaluate, and interpret data to make sound conclusions and appropriate recommendations. * Anticipate problems and address them proactively. Knowledge of: * Academic advising and general education requirements * Procedural interface with other campus departments. * Departmental policies and procedures. * Microsoft Office, Google Suite, PeopleSoft, Bay Advisor * Understanding of student financial aid application procedure. * Possess strong oral communication skills and ability to work with a diverse population. * Some weekend and evening work required * Ability to lift up to 25 pounds. * Current, valid California Driver's License is required as well as personal transportation (travel reimbursed per State schedule). MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * Master's degree. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Jan 13, 2021
Full Time
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The GANAS (Gaining Access 'N Academic Success) Program is an innovative access and retention program that offers integrated academic and cultural programming to welcome and socialize new transfer students while increasing their confidence, engagement, academic success, persistence, and, ultimately, baccalaureate degree attainment rates. Students participate in a year-long cohort-based learning community paired with a transfer success seminar, intrusive academic counseling, and mentoring. ABOUT THE POSITION: The GANAS Program Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of GANAS services. RESPONSIBILITIES: Program Coordination * Plan, develop, and coordinate all GANAS participant events (i.e., Year End Ceremony, GANAS Welcome) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of the event. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement, and overall satisfaction. This includes workshops, mentorship, faculty involvement and resources. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with Equity Initiative Program Specialists to reduce redundancy. * Update and manage content of GANAS website and support growth of online presence through social media. * Assist GANAS team and participants in understanding general university policies and procedures, including referring students to other campus resources when applicable. * Utilize technology tools (i.e. Bay Advisor, PeopleSoft, BaySync, Google Suite and Microsoft Office programs) to run reports and track GANAS services and participant success. * Abide by all ethical, professional and educational (i.e. FERPA) standards related to educational engagement with students, and demonstrate sound professional judgment when making decisions related to participants, GANAS, CSUEB and related stakeholders. Provide intake counseling and admissions assistance to prospective applicants. * Conduct intake advising and counseling for all prospective GANAS participants ensuring they have a smooth transition to Cal State East Bay. * Handle initial questions and conduct first line screening in all cases related to matriculation (admissions, financial aid, residency, housing, etc.) * Troubleshoot admissions related problems by utilizing information from PeopleSoft and participants. * Maintain contact records of all student interactions. Assist in the day-to-day coordination of the identification and selection process to identify eligible GANAS students. * Oversee selection process of admitted GANAS participants. * Coordination of the day-to-day operation to identify, recruit, complete, and interview eligible candidates for the GANAS Program. * Manage GANAS admissions student groups (ADGA) and indicators (GAP) on PeopleSoft. * Coordinate and monitor GANAS email account; review documents, transmittals and other admissions related forms to select eligible GANAS participants, and respond accordingly. * Determine criteria to select specific populations of students for follow-up documentation and/or review. * Provide lead work direction to front desk office assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to admissions assistant in processing of applications, correspondence, and participant file organization. * File management - Maintain electronic files for all active participants on S drive. Scan all hard-copy documents using high speed scanners; perform quality assurance to ensure that all documents meet a minimum standard of readability; rescan documents as necessary. Archive alumni participant files and/or documents to Google drive. Create and provide outreach programming for prospective students * Under the leadership of the GANAS Coordinator, coordinate and lead GANAS Outreach events for prospective transfer students. Attend targeted events to promote and recruit for GANAS Program (i.e. Puente Motivational Conference, Feria de Educación, Raza Day, etc.) * Serve as primary contact to pipeline programs for prospective GANAS students. * Conduct GANAS presentations to campus visitors (applicants and general public, such as community college counselors, Puente and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and GANAS Welcome. REQUIREMENTS: Ability to: * Solve complex issues arising from advising and counseling. * Create and implement programs. * Train students on new skills and procedures, provide direction to student assistants. * Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. * Apply appropriate judgment, discretion, and initiative. * Learn, interpret, and apply standard Cal State East Bay college admissions application procedures. * Effectively interpret, organize, and present information and ideas in written or presentation form. * Demonstrate working knowledge of the GANAS application procedure. * Collect, evaluate, and interpret data to make sound conclusions and appropriate recommendations. * Anticipate problems and address them proactively. Knowledge of: * Academic advising and general education requirements * Procedural interface with other campus departments. * Departmental policies and procedures. * Microsoft Office, Google Suite, PeopleSoft, Bay Advisor * Understanding of student financial aid application procedure. * Possess strong oral communication skills and ability to work with a diverse population. * Some weekend and evening work required * Ability to lift up to 25 pounds. * Current, valid California Driver's License is required as well as personal transportation (travel reimbursed per State schedule). MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * Master's degree. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Cal State University (CSU) East Bay
TAPASS Outreach/Career Specialist - Student Services Professional IA (Temporary) (5891)
Cal State University (CSU) East Bay 25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: Salary Range: $3,513.00/month to $4,298.00/month. PLEASE NOTE: The starting salary will be between $3,513.00/month to $3,905.50/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The TAPASS (Transfer Asian Pacific American Student Success) Program is a retention program designed to create a pipeline for the success of Asian Pacific American students who transfer from local community colleges to CSUEB. TAPASS will serve yearly cohorts of 100 students through the Pipeline and Service cohort model. Incoming transfer students will participate in a summer bridge program and orientation. TAPASS students receive college and career advising, peer mentoring, peer tutoring for major courses, and access to campus resources, computer technology, and support, career readiness workshops, internship placement, career mentoring, and will create their own e-portfolio. ABOUT THE POSITION: The TAPASS Outreach/Career Specialist is a trainee position under the Student Services Professional (SSP) IA classification, an entry level classification in the SSP series. Upon successful completion of training under the SSP IA classification, this position will evolve to the next classification level - SSP IB. Permanent status cannot be earned in a trainee position. The TAPASS Outreach/Career Specialist is under close supervision by, the Director of Equity Initiatives and Principal Investigator (PI)for the TAPASS grant and will be trained by the AAPI Program Specialist (SSP III). This position will assist in counseling prospective students regarding TAPASS requirements and University required documentation. Duties will include, but not be limited to, assisting with the recruitment, screening, orientation, summer academic boot-camp, coordination, and implementation of the day-to-day operations of the TAPASS Admissions and Outreach services. Employee will assist with coordinating outreach to partner community colleges. Under close supervision of the Director and PI, the TAPASS Outreach Specialist will assist in the admissions process for all TAPASS students, which involves providing TAPASS admissions and program information to applicants and the general public. The specialist will assist with student access to internships and career placement. The TAPASS Outreach/Career Specialist will assist in coordinating the TAPASS college/university information sessions, campus tours for Asian American Native American Pacific Islander (AANAPI) students and groups and providing guidance throughout the admissions process. This position will work closely with the Director and CSUEB Outreach and Admissions office to collaborate at events and ensure TAPASS outreach materials are reaching a wide prospective audience. The TAPASS Outreach/Career Specialist will also assist in the development of pipeline programs with the AANAPISIs, local community colleges and other support programs. This is a temporary, full-time position though September 30, 2021, with the possibility of reappointment for a maximum of one year from date of hire under the SSP IA classification. RESPONSIBILITIES: Assist the AAPI Programs Specialist (SSP III) in creating and providing programming for prospective students * Assist with coordinating TAPASS Outreach events for prospective transfer students. * Attend community events to assist in the promotion and recruiting for the TAPASS Program (i.e. CSU Counselor Conference, college fairs, AAPI conferences, etc.) * Serve as a contact to pipeline programs for prospective CSU East Bay transfer students. * Assist in organizing format and logistics of TAPASS Admission programs. Assist in the day-to-day coordination of the identification and selection process to identify eligible TAPASS students. * Assist in providing intake advising and counseling for prospective TAPASS students ensuring they have a smooth transition to CSU East Bay. * Assist in the selection process of admitted TAPASS students. * Provide direct support to the Director on the day-to-day operations to identify, recruit, complete, and interview eligible candidates for the TAPASS Program. * Assist with monitoring the TAPASS email account; review documents, transmittals and other admissions related forms to select eligible TAPASS students. * Assist with the follow-up correspondence and activities for TAPASS applicants. * Assist the Programs Specialist to determine criteria to select specific populations of students for follow-up documentation and/or review. * Assist with monitoring admissions data to maintain TAPASS Applicant Database. * Assist with maintaining the TAPASS Applicant database to produce admissions related reports, letters, and queries. Assist in Providing TAPASS information to prospective applicants * Assist with TAPASS admissions information presentations to applicants and general public, such as community college counselors, AANAPISI and other support program staff, as well as on-campus offices. * Help answer initial questions and assist in conducting first line screening in cases pertaining to the admissions process. * Assist with troubleshooting admissions related problems by utilizing information from TAPASS Applicant Database, PeopleSoft, and student folders. * Assist in outreach and other campus activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and TAPASS Orientation. * Update descriptive program materials, i.e., flyers, letters, student packets. Career Mentoring Support * Assist the AAPI Programs Specialist with organizing career readiness workshops through presentations by guest speakers from industry, partner CBO's and CSUEB's Office of Academic Advising and Career Education to assist students in awareness of workplace expectations, the job application process, building and writing resumes, and job interview skills. * Introduce and monitor student e-portfolios that include their transcript, resume, cover letter, statement of purpose for graduate school or career, record of participation in career readiness workshops and internships, work products form college and internships, and letters of recommendation. * Assist AAPI Programs Specialist with building and adding on to the TAPASS internship program. Create a database of career mentors to advance the career preparation of TAPASS students. * Assist with the set-up of internship partnerships and conduct field reviews of students' internship experiences. Other Duties as Assigned REQUIREMENTS: * Some weekend and evening work required * Ability to lift up to 25 pounds * Must have, or be able to secure and maintain a valid driver's license and have access to reliable transportation to attend events (travel reimbursed per State schedule). Ability to: * Learn how to solve issues arising from intake advising and counseling * Learn how to create and implement TAPASS programs and events * Take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved * Learn how to apply appropriate judgment, discretion, and initiative * Learn, interpret, and apply standard CSU East Bay college admissions application procedures * Learn how to effectively interpret, organize, and present information and ideas in written or presentation form * Learn the TAPASS application procedure * Collect, evaluate, and interpret data to make sound conclusions and appropriate recommendations * Anticipate problems and address them proactively * Learn about the Asian Pacific Islander cultural values and educational barriers * Understand the procedural interface with other campus departments * Learn the departmental policies and procedures * Proficient in Windows 7, MS Word, MS ACCESS, EXCEL * Learn and understand the student financial aid application procedure * Possess strong oral communication skills and ability to work with a diverse population Specific physical and/or environmental working conditions that relate to the essential requirements of the position MINIMUM QUALIFICATIONS: Knowledge and Abilities: Working knowledge of the basic principles of individual and group behavior; research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff and faculty. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
Dec 01, 2020
Full Time
Description: SALARY AND BENEFITS: Salary Range: $3,513.00/month to $4,298.00/month. PLEASE NOTE: The starting salary will be between $3,513.00/month to $3,905.50/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The TAPASS (Transfer Asian Pacific American Student Success) Program is a retention program designed to create a pipeline for the success of Asian Pacific American students who transfer from local community colleges to CSUEB. TAPASS will serve yearly cohorts of 100 students through the Pipeline and Service cohort model. Incoming transfer students will participate in a summer bridge program and orientation. TAPASS students receive college and career advising, peer mentoring, peer tutoring for major courses, and access to campus resources, computer technology, and support, career readiness workshops, internship placement, career mentoring, and will create their own e-portfolio. ABOUT THE POSITION: The TAPASS Outreach/Career Specialist is a trainee position under the Student Services Professional (SSP) IA classification, an entry level classification in the SSP series. Upon successful completion of training under the SSP IA classification, this position will evolve to the next classification level - SSP IB. Permanent status cannot be earned in a trainee position. The TAPASS Outreach/Career Specialist is under close supervision by, the Director of Equity Initiatives and Principal Investigator (PI)for the TAPASS grant and will be trained by the AAPI Program Specialist (SSP III). This position will assist in counseling prospective students regarding TAPASS requirements and University required documentation. Duties will include, but not be limited to, assisting with the recruitment, screening, orientation, summer academic boot-camp, coordination, and implementation of the day-to-day operations of the TAPASS Admissions and Outreach services. Employee will assist with coordinating outreach to partner community colleges. Under close supervision of the Director and PI, the TAPASS Outreach Specialist will assist in the admissions process for all TAPASS students, which involves providing TAPASS admissions and program information to applicants and the general public. The specialist will assist with student access to internships and career placement. The TAPASS Outreach/Career Specialist will assist in coordinating the TAPASS college/university information sessions, campus tours for Asian American Native American Pacific Islander (AANAPI) students and groups and providing guidance throughout the admissions process. This position will work closely with the Director and CSUEB Outreach and Admissions office to collaborate at events and ensure TAPASS outreach materials are reaching a wide prospective audience. The TAPASS Outreach/Career Specialist will also assist in the development of pipeline programs with the AANAPISIs, local community colleges and other support programs. This is a temporary, full-time position though September 30, 2021, with the possibility of reappointment for a maximum of one year from date of hire under the SSP IA classification. RESPONSIBILITIES: Assist the AAPI Programs Specialist (SSP III) in creating and providing programming for prospective students * Assist with coordinating TAPASS Outreach events for prospective transfer students. * Attend community events to assist in the promotion and recruiting for the TAPASS Program (i.e. CSU Counselor Conference, college fairs, AAPI conferences, etc.) * Serve as a contact to pipeline programs for prospective CSU East Bay transfer students. * Assist in organizing format and logistics of TAPASS Admission programs. Assist in the day-to-day coordination of the identification and selection process to identify eligible TAPASS students. * Assist in providing intake advising and counseling for prospective TAPASS students ensuring they have a smooth transition to CSU East Bay. * Assist in the selection process of admitted TAPASS students. * Provide direct support to the Director on the day-to-day operations to identify, recruit, complete, and interview eligible candidates for the TAPASS Program. * Assist with monitoring the TAPASS email account; review documents, transmittals and other admissions related forms to select eligible TAPASS students. * Assist with the follow-up correspondence and activities for TAPASS applicants. * Assist the Programs Specialist to determine criteria to select specific populations of students for follow-up documentation and/or review. * Assist with monitoring admissions data to maintain TAPASS Applicant Database. * Assist with maintaining the TAPASS Applicant database to produce admissions related reports, letters, and queries. Assist in Providing TAPASS information to prospective applicants * Assist with TAPASS admissions information presentations to applicants and general public, such as community college counselors, AANAPISI and other support program staff, as well as on-campus offices. * Help answer initial questions and assist in conducting first line screening in cases pertaining to the admissions process. * Assist with troubleshooting admissions related problems by utilizing information from TAPASS Applicant Database, PeopleSoft, and student folders. * Assist in outreach and other campus activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and TAPASS Orientation. * Update descriptive program materials, i.e., flyers, letters, student packets. Career Mentoring Support * Assist the AAPI Programs Specialist with organizing career readiness workshops through presentations by guest speakers from industry, partner CBO's and CSUEB's Office of Academic Advising and Career Education to assist students in awareness of workplace expectations, the job application process, building and writing resumes, and job interview skills. * Introduce and monitor student e-portfolios that include their transcript, resume, cover letter, statement of purpose for graduate school or career, record of participation in career readiness workshops and internships, work products form college and internships, and letters of recommendation. * Assist AAPI Programs Specialist with building and adding on to the TAPASS internship program. Create a database of career mentors to advance the career preparation of TAPASS students. * Assist with the set-up of internship partnerships and conduct field reviews of students' internship experiences. Other Duties as Assigned REQUIREMENTS: * Some weekend and evening work required * Ability to lift up to 25 pounds * Must have, or be able to secure and maintain a valid driver's license and have access to reliable transportation to attend events (travel reimbursed per State schedule). Ability to: * Learn how to solve issues arising from intake advising and counseling * Learn how to create and implement TAPASS programs and events * Take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved * Learn how to apply appropriate judgment, discretion, and initiative * Learn, interpret, and apply standard CSU East Bay college admissions application procedures * Learn how to effectively interpret, organize, and present information and ideas in written or presentation form * Learn the TAPASS application procedure * Collect, evaluate, and interpret data to make sound conclusions and appropriate recommendations * Anticipate problems and address them proactively * Learn about the Asian Pacific Islander cultural values and educational barriers * Understand the procedural interface with other campus departments * Learn the departmental policies and procedures * Proficient in Windows 7, MS Word, MS ACCESS, EXCEL * Learn and understand the student financial aid application procedure * Possess strong oral communication skills and ability to work with a diverse population Specific physical and/or environmental working conditions that relate to the essential requirements of the position MINIMUM QUALIFICATIONS: Knowledge and Abilities: Working knowledge of the basic principles of individual and group behavior; research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff and faculty. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
Monterey County Human Resources
Contract Physician - Clinic Services and Behavioral Health
Monterey County Human Resources Salinas, California, United States
Position Description The Monterey County Health Department is recruiting for Contract Physicians in its Clinic Services and Behavioral Health Bureaus.  The Monterey County Health Department's mission is to enhance, protect and improve the health and well-being of individuals in Monterey County. The Department provides a wide variety of health services to the health safety net population in the County to ensure that every resident has access to quality, evidence-based health services regardless of ability to pay.   Monterey County Clinic Services :   Monterey County Clinic Services Bureau operates nine clinics located in Salinas, Seaside, and Marina.  We provide primary and specialty care to all ages, including pregnant women, children and adults.  Monterey County Clinic Services is recruiting board certified/board eligible primary care physicians for outpatient care, especially those specializing in Family Medicine, Pediatrics, and Internal Medicine.  Our ideal candidate is committed to quality health care and social equity by addressing the mental and physical health needs of everyone, including the traditionally underserved populations. Our physicians practice medicine in collaboration with a multidisciplinary team of nurse practitioners, physician assistants, medical assistants, registered nurses, case managers, social workers, psychiatrists, OB/GYN providers, and a variety of specialists.  Opportunities to teach Family Medicine residents and medical students may be a part of this position, if desired. You must hold or be eligible for California Medical Licensure. Fluency in Spanish is a plus. Full or part-time candidates will be considered.   For positions in Clinic Services, please email your Curriculum Vitae to Caroline Kennedy, MD.  kennedyci@co.monterey.ca.us     Monterey County Behavioral Health   Four Adult Psychiatric Opportunities:  Inpatient Hospitalist, Outpatient Specialist, Forensic Psychiatrist, & Outpatient Addiction Psychiatrist  The Monterey County Health Department's mission is to enhance, protect and improve the health and well-being of individuals in Monterey County.  The Department provides a wide variety of health services to the health safety net population in the County to ensure that every resident has access to quality, evidence-based health services regardless of ability to pay.  The Behavioral Health Bureau is responsible for managing behavioral health access to a continuum of services ranging from community outpatient to intensive inpatient levels of care for children, adolescents and adults with moderate to serious mental illness.   The Behavioral Health Bureau uses an innovative and collaborative community approach to provide evidence improve access, provide evidence-based treatments, and reduce health disparities for residents.     Inpatient Specialist:   A full time inpatient psychiatric attending position is available on our adult psychiatric unit at Natividad Hospital.    Psychiatrist are responsible for admission, discharges, and ongoing treatment for patients admitted to the hospital.  Reasonable caseloads allow for ample time with patients and connecting with unit staff.  Daily multi-disciplinary rounds, teaching of residents and medical students, peer supervision, and monthly administrative staff meetings are an integral component of this position.  Consultation to medical floors and ED can be incorporated into duties. Weekend call optional and is for additional pay. Click Here to See Inpatient Specialist Brochure   Outpatient Specialist:   Positions are available in our outpatient clinics at a variety of County locations.   Psychiatrists are responsible for assessments and treatment of patients.  Psychiatrists work as part of a multi-disciplinary outpatient teams that focuses long term on stabilization, recovery, and whole person health.  Psychiatrists enjoy manageable caseloads with ample time for follow up patient care.   All psychiatrists have support from both case managers and medical assistants.  Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Outpatient Specialist Brochure   Forensic Psychiatrist:   The Behavioral Health Bureau seeks a forensic psychiatrist to help lead and develop programming focused on serving our patients involved in our forensic programs.  The position entails time for program development, supervising other psychiatrist in the treatment and management of high-risk cases, working closely with our forensic services team, and providing direct service to patients.  The forensic psychiatrist will work collaboratively as part of a multidisciplinary mental health team made up of psychiatrists, advance practice mental health providers, nurses, case managers and social workers.  The forensic psychiatrist will work as a liaison to the public guardian's office, the courts, community, and law enforcement.  The position involves teaching, supervision, and leading our high-risk case reviews.  Our outpatient teams work with our patient population long term with a focus on stabilization, recovery, and whole person health.  Psychiatrists enjoy manageable caseloads with ample time for follow up patient care.   All psychiatrists have support from both case managers and medical assistants.  Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Forensic Psychiatrist Brochure   Outpatient Addiction Psychiatrist:   The Behavioral Health Bureau seeks an addiction psychiatrist to help lead and develop programming focused on serving our patients who have both SUD and SMI.  The position entails time for program development, supervising other psychiatrist in treatment of substance use disorders, working with our SUD team, interacting with contractors, and providing direct service to patients. One component of our SUD service expansion is to create capacity to provide MAT at our outpatient treatment sites.  The addiction psychiatrist will work collaboratively as part of a multidisciplinary mental health team made up of psychiatrists, advance practice mental health providers, nurses, case managers and social workers.  The addiction psychiatrist will work in our Access clinic to both evaluate patients and consult with the Access team on level of care determination after evaluation.  Our outpatient teams work with our patient population long term with a focus on stabilization, recovery, and whole person health.  Psychiatrists enjoy manageable caseloads with ample time for follow up patient care.   All psychiatrists have support from both case managers and medical assistants.  Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Outpatient Addiction Psychiatrist Brochure   Philosophy: The Monterey County Health Department's Behavioral Health Bureau supports a collaborative patient centered work environment that promotes individual recovery and whole person health.  Psychiatrists are a valued part of a multidisciplinary team made up of psychiatrists, advance practice mental health providers, nurses, case managers, peer supports, and social workers.  Psychiatrists help direct treatment interventions for patients presenting with complex psychiatric and health conditions.   The Behavioral Health Bureau team is mission driven and devoted to providing high quality evidence-based care to those most in need.   Monterey County provides great benefits and is a beautiful place to work and play!   Enjoy hiking at Big Sur, surfing at Monterey Bay, the rodeo in Salinas, a day trip to San Francisco, music at the jazz festival, or a pastry at a local bakery.  Benefits include competitive salary, health insurance, pension, and CME allowance.  Candidates must hold or be eligible for California Medical Licensure, and be board certified or eligible in adult psychiatry.  Fluency in Spanish is a plus.  Full or part-time candidates will be considered.   For positions in Behavioral Health, please email your Curriculum Vitae to Mark Alexakos, MD.  AlexakosM@co.monterey.ca.us Closing Date/Time: Continuous
Jan 16, 2021
Contractor
Position Description The Monterey County Health Department is recruiting for Contract Physicians in its Clinic Services and Behavioral Health Bureaus.  The Monterey County Health Department's mission is to enhance, protect and improve the health and well-being of individuals in Monterey County. The Department provides a wide variety of health services to the health safety net population in the County to ensure that every resident has access to quality, evidence-based health services regardless of ability to pay.   Monterey County Clinic Services :   Monterey County Clinic Services Bureau operates nine clinics located in Salinas, Seaside, and Marina.  We provide primary and specialty care to all ages, including pregnant women, children and adults.  Monterey County Clinic Services is recruiting board certified/board eligible primary care physicians for outpatient care, especially those specializing in Family Medicine, Pediatrics, and Internal Medicine.  Our ideal candidate is committed to quality health care and social equity by addressing the mental and physical health needs of everyone, including the traditionally underserved populations. Our physicians practice medicine in collaboration with a multidisciplinary team of nurse practitioners, physician assistants, medical assistants, registered nurses, case managers, social workers, psychiatrists, OB/GYN providers, and a variety of specialists.  Opportunities to teach Family Medicine residents and medical students may be a part of this position, if desired. You must hold or be eligible for California Medical Licensure. Fluency in Spanish is a plus. Full or part-time candidates will be considered.   For positions in Clinic Services, please email your Curriculum Vitae to Caroline Kennedy, MD.  kennedyci@co.monterey.ca.us     Monterey County Behavioral Health   Four Adult Psychiatric Opportunities:  Inpatient Hospitalist, Outpatient Specialist, Forensic Psychiatrist, & Outpatient Addiction Psychiatrist  The Monterey County Health Department's mission is to enhance, protect and improve the health and well-being of individuals in Monterey County.  The Department provides a wide variety of health services to the health safety net population in the County to ensure that every resident has access to quality, evidence-based health services regardless of ability to pay.  The Behavioral Health Bureau is responsible for managing behavioral health access to a continuum of services ranging from community outpatient to intensive inpatient levels of care for children, adolescents and adults with moderate to serious mental illness.   The Behavioral Health Bureau uses an innovative and collaborative community approach to provide evidence improve access, provide evidence-based treatments, and reduce health disparities for residents.     Inpatient Specialist:   A full time inpatient psychiatric attending position is available on our adult psychiatric unit at Natividad Hospital.    Psychiatrist are responsible for admission, discharges, and ongoing treatment for patients admitted to the hospital.  Reasonable caseloads allow for ample time with patients and connecting with unit staff.  Daily multi-disciplinary rounds, teaching of residents and medical students, peer supervision, and monthly administrative staff meetings are an integral component of this position.  Consultation to medical floors and ED can be incorporated into duties. Weekend call optional and is for additional pay. Click Here to See Inpatient Specialist Brochure   Outpatient Specialist:   Positions are available in our outpatient clinics at a variety of County locations.   Psychiatrists are responsible for assessments and treatment of patients.  Psychiatrists work as part of a multi-disciplinary outpatient teams that focuses long term on stabilization, recovery, and whole person health.  Psychiatrists enjoy manageable caseloads with ample time for follow up patient care.   All psychiatrists have support from both case managers and medical assistants.  Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Outpatient Specialist Brochure   Forensic Psychiatrist:   The Behavioral Health Bureau seeks a forensic psychiatrist to help lead and develop programming focused on serving our patients involved in our forensic programs.  The position entails time for program development, supervising other psychiatrist in the treatment and management of high-risk cases, working closely with our forensic services team, and providing direct service to patients.  The forensic psychiatrist will work collaboratively as part of a multidisciplinary mental health team made up of psychiatrists, advance practice mental health providers, nurses, case managers and social workers.  The forensic psychiatrist will work as a liaison to the public guardian's office, the courts, community, and law enforcement.  The position involves teaching, supervision, and leading our high-risk case reviews.  Our outpatient teams work with our patient population long term with a focus on stabilization, recovery, and whole person health.  Psychiatrists enjoy manageable caseloads with ample time for follow up patient care.   All psychiatrists have support from both case managers and medical assistants.  Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Forensic Psychiatrist Brochure   Outpatient Addiction Psychiatrist:   The Behavioral Health Bureau seeks an addiction psychiatrist to help lead and develop programming focused on serving our patients who have both SUD and SMI.  The position entails time for program development, supervising other psychiatrist in treatment of substance use disorders, working with our SUD team, interacting with contractors, and providing direct service to patients. One component of our SUD service expansion is to create capacity to provide MAT at our outpatient treatment sites.  The addiction psychiatrist will work collaboratively as part of a multidisciplinary mental health team made up of psychiatrists, advance practice mental health providers, nurses, case managers and social workers.  The addiction psychiatrist will work in our Access clinic to both evaluate patients and consult with the Access team on level of care determination after evaluation.  Our outpatient teams work with our patient population long term with a focus on stabilization, recovery, and whole person health.  Psychiatrists enjoy manageable caseloads with ample time for follow up patient care.   All psychiatrists have support from both case managers and medical assistants.  Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Outpatient Addiction Psychiatrist Brochure   Philosophy: The Monterey County Health Department's Behavioral Health Bureau supports a collaborative patient centered work environment that promotes individual recovery and whole person health.  Psychiatrists are a valued part of a multidisciplinary team made up of psychiatrists, advance practice mental health providers, nurses, case managers, peer supports, and social workers.  Psychiatrists help direct treatment interventions for patients presenting with complex psychiatric and health conditions.   The Behavioral Health Bureau team is mission driven and devoted to providing high quality evidence-based care to those most in need.   Monterey County provides great benefits and is a beautiful place to work and play!   Enjoy hiking at Big Sur, surfing at Monterey Bay, the rodeo in Salinas, a day trip to San Francisco, music at the jazz festival, or a pastry at a local bakery.  Benefits include competitive salary, health insurance, pension, and CME allowance.  Candidates must hold or be eligible for California Medical Licensure, and be board certified or eligible in adult psychiatry.  Fluency in Spanish is a plus.  Full or part-time candidates will be considered.   For positions in Behavioral Health, please email your Curriculum Vitae to Mark Alexakos, MD.  AlexakosM@co.monterey.ca.us Closing Date/Time: Continuous
County of Sonoma
Water Use Efficiency Programs Specialist
Sonoma County, CA Santa Rosa, CA, United States
Position Information The Sonoma County Water Agency (Sonoma Water) seeks a Water Use Efficiency Programs Specialist to join our team! The Water Use Efficiency Programs Specialist plans, develops, organizes, and implements Sonoma Water programs related to public information, water conservation, water education, and governmental affairs. The primary responsibilities include: Implementing wholesale and/or retail level water use efficiency programs, including grant-funded projects Providing technical support and coordinating workshops Representing Sonoma Water on regional and/or statewide committees and groups Assisting homeowners or businesses in evaluating water use and providing site-specific recommendations on how to be more water efficient Supporting the implementation of the Sonoma Water's Water Use Efficiency Program and the established best practices for efficient water use Implementing grant-funded programs and supporting the programs by writing reports, maintaining databases, and tracking expenditures Conducting outreach and education to the general public The ideal candidate will have some experience implementing the California Urban Water Conservation Council Best Management Practices or more recent programs associated with the objectives of California's Water Conservation Framework, and possess : A Bachelor's degree with coursework in environmental studies, public administration, public relations, or a related field Experience working on water-related projects that involved engaging with external stakeholders Knowledge of water use efficiency technologies and practices A Grade I Water Use Efficient Practitioner certificate from the American Water Works Association is desirable What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to a competitive total compensation package*, including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range About Sonoma Water Sonoma Water is a special district formed by the California State Legislature in 1949 and is responsible for providing a safe and reliable water supply to its customers in Sonoma and Marin counties. Sonoma Water also maintains 75 miles of flood control channels and provides sanitation services. Employing approximately 230 employees, Sonoma Water consists of six divisions including Engineering and Resource Planning, Environmental Resources, Community and Government Affairs, Water and Wastewater Operations, Maintenance, and Administrative Services. Sonoma Water supports the concept of environmental sustainability, focusing on renewable power sources, and strives to be a leader in its water conservation and fishery restoration programs. Please note: Employees of Sonoma Water are employees of a special district and are not subject to the provisions of the Civil Service Ordinance of the County of Sonoma. *Salary is negotiable within the established range. The official title for this position is Water Agency Programs Specialist I. Benefits described herein do not represent a contract and may be changed without notice. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) vacancies as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education & Experience: Any combination of education, training, and experience which would provide the required knowledge and abilities listed. Normally, this would include college level course work in water related science, environmental studies, environmental law, education, political science, communications, public relations, or a closely related field; and one year of experience in the implementation of water-related programs in one or more of the following areas: community relations, public outreach, media, water use efficiency technology, teaching methods consistent with state-wide educational standards, and/or legislative processes at the federal and state level. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: principles, practices and methods of water use efficiency and natural resource conservation; strategies and methods for effective educational program programs, methods of conservation program implementation and monitoring, including plumbing efficiency, landscaping and turf, and urban and non-urban water reuse; principles and techniques of establishing and maintaining effective public relations; English usage, spelling, grammar, and punctuation; fundamentals of mass communication, public speaking, journalism, and social media; principles of graphic design and production; and techniques and methods of research, report writing and preparation of informational materials. Some knowledge of: environmental principles and operation of water supply facilities and distribution systems; methods of water treatment and recycling, landscape design and installation practices; California State Science Standards; California Water Codes and related laws; environmental regulations and environmental enhancement and restoration methods related to operation and construction of water supply, flood control, renewable energy, recycled water, and wastewater treatment facilities; forecasting and statistics and their application in analysis; group dynamics as it relates to public organizations; modern office methods, procedures, and equipment, including computers and applicable software applications such as word processing, spreadsheets, and databases. Ability to: plan, develop, organize, and implement a wide variety of water-related programs; negotiate agreements with various agencies and special interests to facilitate program activities; speak effectively and persuasively before diverse groups; establish effective working relationships with other staff and with persons possessing a wide variety of divergent views; write and edit written materials for publication; compile concise reports, letters, newsletters and other written materials; coordinate educational and informational seminars and workshops; prepare and disseminate information to media and others; prepare a wide range of clear, concise, and informative reports, correspondence, and brochures; operate office equipment including computers and supporting word processing, spreadsheet, and database applications; use the internet and social media to enhance public outreach. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: AK HR Technician: KC
Jan 04, 2021
Full Time
Position Information The Sonoma County Water Agency (Sonoma Water) seeks a Water Use Efficiency Programs Specialist to join our team! The Water Use Efficiency Programs Specialist plans, develops, organizes, and implements Sonoma Water programs related to public information, water conservation, water education, and governmental affairs. The primary responsibilities include: Implementing wholesale and/or retail level water use efficiency programs, including grant-funded projects Providing technical support and coordinating workshops Representing Sonoma Water on regional and/or statewide committees and groups Assisting homeowners or businesses in evaluating water use and providing site-specific recommendations on how to be more water efficient Supporting the implementation of the Sonoma Water's Water Use Efficiency Program and the established best practices for efficient water use Implementing grant-funded programs and supporting the programs by writing reports, maintaining databases, and tracking expenditures Conducting outreach and education to the general public The ideal candidate will have some experience implementing the California Urban Water Conservation Council Best Management Practices or more recent programs associated with the objectives of California's Water Conservation Framework, and possess : A Bachelor's degree with coursework in environmental studies, public administration, public relations, or a related field Experience working on water-related projects that involved engaging with external stakeholders Knowledge of water use efficiency technologies and practices A Grade I Water Use Efficient Practitioner certificate from the American Water Works Association is desirable What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to a competitive total compensation package*, including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range About Sonoma Water Sonoma Water is a special district formed by the California State Legislature in 1949 and is responsible for providing a safe and reliable water supply to its customers in Sonoma and Marin counties. Sonoma Water also maintains 75 miles of flood control channels and provides sanitation services. Employing approximately 230 employees, Sonoma Water consists of six divisions including Engineering and Resource Planning, Environmental Resources, Community and Government Affairs, Water and Wastewater Operations, Maintenance, and Administrative Services. Sonoma Water supports the concept of environmental sustainability, focusing on renewable power sources, and strives to be a leader in its water conservation and fishery restoration programs. Please note: Employees of Sonoma Water are employees of a special district and are not subject to the provisions of the Civil Service Ordinance of the County of Sonoma. *Salary is negotiable within the established range. The official title for this position is Water Agency Programs Specialist I. Benefits described herein do not represent a contract and may be changed without notice. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) vacancies as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education & Experience: Any combination of education, training, and experience which would provide the required knowledge and abilities listed. Normally, this would include college level course work in water related science, environmental studies, environmental law, education, political science, communications, public relations, or a closely related field; and one year of experience in the implementation of water-related programs in one or more of the following areas: community relations, public outreach, media, water use efficiency technology, teaching methods consistent with state-wide educational standards, and/or legislative processes at the federal and state level. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: principles, practices and methods of water use efficiency and natural resource conservation; strategies and methods for effective educational program programs, methods of conservation program implementation and monitoring, including plumbing efficiency, landscaping and turf, and urban and non-urban water reuse; principles and techniques of establishing and maintaining effective public relations; English usage, spelling, grammar, and punctuation; fundamentals of mass communication, public speaking, journalism, and social media; principles of graphic design and production; and techniques and methods of research, report writing and preparation of informational materials. Some knowledge of: environmental principles and operation of water supply facilities and distribution systems; methods of water treatment and recycling, landscape design and installation practices; California State Science Standards; California Water Codes and related laws; environmental regulations and environmental enhancement and restoration methods related to operation and construction of water supply, flood control, renewable energy, recycled water, and wastewater treatment facilities; forecasting and statistics and their application in analysis; group dynamics as it relates to public organizations; modern office methods, procedures, and equipment, including computers and applicable software applications such as word processing, spreadsheets, and databases. Ability to: plan, develop, organize, and implement a wide variety of water-related programs; negotiate agreements with various agencies and special interests to facilitate program activities; speak effectively and persuasively before diverse groups; establish effective working relationships with other staff and with persons possessing a wide variety of divergent views; write and edit written materials for publication; compile concise reports, letters, newsletters and other written materials; coordinate educational and informational seminars and workshops; prepare and disseminate information to media and others; prepare a wide range of clear, concise, and informative reports, correspondence, and brochures; operate office equipment including computers and supporting word processing, spreadsheet, and database applications; use the internet and social media to enhance public outreach. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: AK HR Technician: KC
County of Sonoma
Environmental Health Program Manager
Sonoma County, CA Santa Rosa, CA, United States
Position Information Are you anexperienced, innovative leader who is passionate about improving community health? Join the Department of Health Services as an Environmental Health Program Manager! Starting Salary up to $116,169/year plus a cash allowance of approximately $600/month* Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $1,500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Retirement fully integrated with Social Security Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range When you join the County of Sonoma, you'll also have the freedom to explore the beauty of our county; with its picturesque coastline, majestic redwoods, historic towns, fine dining, award winning wineries, and a wide variety of entertainment and cultural activities. Please visit www.sonomacountyconnections.org and www.santarosachamber.com for additional information about the community. Reporting to the Director of Environmental Health, the Environmental Health Program Manager is part of the Environmental Health and Safety Section's program development team and works to support continuous quality improvement, accountability, fiscal responsibility, and the enhancement of innovative and proficient consumer and environmental protection programs. The position is responsible for working with three Supervising Environmental Health Specialists to develop programs, establish performance standards, and facilitate opportunities for staff training and advancement which furthers the mission of the Department and the strategic direction of the County. Specific responsibilities include: Development of the annual budget, analysis of fees for service, and contract/grant management Coordinating program activities with other government agencies, county departments, and the private sector Performinganalysis of complex problems affecting program efficiency Acting for the Director of Environmental Health in their absence The ideal candidate will be a forward-thinking, progressive, responsive, and confident manager with demonstrated problem solving, customer service, and leadership skills to advance the Section's goals and services. Additionally, they will possess: Excellent communication skills with the ability to easily relate to audiences of all levels and adjust to a variety of situations Familiarity with environmental health practices, statutes, regulations, and monitoring methods Supervisory skills with the ability to coach and support staff in development of both technical and interpersonal skills Experience developing, presenting, and monitoring budgets, contracts, fees for service studies, and other fiscal matters *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, this would include graduation from an accredited college or university with major work in health science, public health, natural science, physical science, environmental science, or a related field, and three years of advanced working level professional experience in the field of environmental health and safety regulation and enforcement (e.g. working as a Registered Environmental Health Specialist, a Registered Sanitarian, an Environmental Sanitarian, a Public Health Sanitarian, a Certified Environmental Health Professional, or as an equivalently recognized professional). A Master's degree in Public Health, Health Science, or Public Administration is highly desirable. Special Requirements Professional License: Possession of a valid certification of registration as an Environmental Health Specialist in the State of California. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: the sanitation provisions of the California Health and Safety Code, California Administrative Code, and related legal provisions; principles of environmental health compliance assurance; principles of environmental ecology; effects of waste material on water quality and land quality and the interactions of waste with the environment; environmental practices with special reference to their general effect on human health and the quality of the environment; principles and practices of environmental sanitation and sanitary science, and of the principles and practices of public health; and the methods and procedures used in inspecting, investigating and correcting of unsanitary practices. Knowledge of: principles of chemistry and chemical reactions; statistical methods and analysis; principles and practices of scientific and technical problem solving; laws, codes, regulations, and policies affecting the programs, services, and operations of the department; principles and methods of program development, project management, and program/project analysis and evaluation; principles of public administration and public sector budget development and administration; team dynamics and team building; principles and practices of organization, management, and supervision. Ability to: Plan, organize, administer, and evaluate the operations and services of division programs, or units within the department; develop and administer program budgets within a division; work with subordinate supervisors in program budget development and administration; establish, monitor and control projects and schedules to meet goals and objectives; manage, supervise, train, and coach supervisors and senior level professional staff; maintain responsibility for staff evaluations; oversee and direct staff development and employee training; and respond to and adjust grievances; manage, direct, and organize the collection of environmental data and information; recognize problems, analyze and evaluate complex environmental data; develop recommendations or solutions and take appropriate actions; review and interpret impact of legislative changes; manage the development and presentation of scientific studies and reports; develop innovative solutions for difficult and complex environmental management problems; establish and maintain cooperative working relationships; effectively represent the department in contacts and relationships with the public, local business community and other government agencies and media. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Jobwith the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: DP HR Technician:AC
Dec 21, 2020
Full Time
Position Information Are you anexperienced, innovative leader who is passionate about improving community health? Join the Department of Health Services as an Environmental Health Program Manager! Starting Salary up to $116,169/year plus a cash allowance of approximately $600/month* Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $1,500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Retirement fully integrated with Social Security Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range When you join the County of Sonoma, you'll also have the freedom to explore the beauty of our county; with its picturesque coastline, majestic redwoods, historic towns, fine dining, award winning wineries, and a wide variety of entertainment and cultural activities. Please visit www.sonomacountyconnections.org and www.santarosachamber.com for additional information about the community. Reporting to the Director of Environmental Health, the Environmental Health Program Manager is part of the Environmental Health and Safety Section's program development team and works to support continuous quality improvement, accountability, fiscal responsibility, and the enhancement of innovative and proficient consumer and environmental protection programs. The position is responsible for working with three Supervising Environmental Health Specialists to develop programs, establish performance standards, and facilitate opportunities for staff training and advancement which furthers the mission of the Department and the strategic direction of the County. Specific responsibilities include: Development of the annual budget, analysis of fees for service, and contract/grant management Coordinating program activities with other government agencies, county departments, and the private sector Performinganalysis of complex problems affecting program efficiency Acting for the Director of Environmental Health in their absence The ideal candidate will be a forward-thinking, progressive, responsive, and confident manager with demonstrated problem solving, customer service, and leadership skills to advance the Section's goals and services. Additionally, they will possess: Excellent communication skills with the ability to easily relate to audiences of all levels and adjust to a variety of situations Familiarity with environmental health practices, statutes, regulations, and monitoring methods Supervisory skills with the ability to coach and support staff in development of both technical and interpersonal skills Experience developing, presenting, and monitoring budgets, contracts, fees for service studies, and other fiscal matters *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, this would include graduation from an accredited college or university with major work in health science, public health, natural science, physical science, environmental science, or a related field, and three years of advanced working level professional experience in the field of environmental health and safety regulation and enforcement (e.g. working as a Registered Environmental Health Specialist, a Registered Sanitarian, an Environmental Sanitarian, a Public Health Sanitarian, a Certified Environmental Health Professional, or as an equivalently recognized professional). A Master's degree in Public Health, Health Science, or Public Administration is highly desirable. Special Requirements Professional License: Possession of a valid certification of registration as an Environmental Health Specialist in the State of California. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: the sanitation provisions of the California Health and Safety Code, California Administrative Code, and related legal provisions; principles of environmental health compliance assurance; principles of environmental ecology; effects of waste material on water quality and land quality and the interactions of waste with the environment; environmental practices with special reference to their general effect on human health and the quality of the environment; principles and practices of environmental sanitation and sanitary science, and of the principles and practices of public health; and the methods and procedures used in inspecting, investigating and correcting of unsanitary practices. Knowledge of: principles of chemistry and chemical reactions; statistical methods and analysis; principles and practices of scientific and technical problem solving; laws, codes, regulations, and policies affecting the programs, services, and operations of the department; principles and methods of program development, project management, and program/project analysis and evaluation; principles of public administration and public sector budget development and administration; team dynamics and team building; principles and practices of organization, management, and supervision. Ability to: Plan, organize, administer, and evaluate the operations and services of division programs, or units within the department; develop and administer program budgets within a division; work with subordinate supervisors in program budget development and administration; establish, monitor and control projects and schedules to meet goals and objectives; manage, supervise, train, and coach supervisors and senior level professional staff; maintain responsibility for staff evaluations; oversee and direct staff development and employee training; and respond to and adjust grievances; manage, direct, and organize the collection of environmental data and information; recognize problems, analyze and evaluate complex environmental data; develop recommendations or solutions and take appropriate actions; review and interpret impact of legislative changes; manage the development and presentation of scientific studies and reports; develop innovative solutions for difficult and complex environmental management problems; establish and maintain cooperative working relationships; effectively represent the department in contacts and relationships with the public, local business community and other government agencies and media. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Jobwith the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: DP HR Technician:AC
City of Tacoma
Utility Services Specialist
City of Tacoma, WA Tacoma, WA, United States
Position Description Tacoma Public Utilities is establishing an eligible list for Utility Services Specialist which will be used to fill vacancies for one year. Tacoma Power has an immediate vacancy. A Utility Services Specialist acts in a lead role on assigned projects and performs a variety of technical office and field work involving new and updated services and project coordination for Tacoma Power or Tacoma Water. In this role, you are responsible for complex technical work on service installations and projects, as assigned. Work entails responsibility for aspects of design, consultation, estimation, and technical direction. This includes numerous contacts with contractors, engineers, technical staff, other divisions, departments, and outside organizations. Responsibilities include: Coordinate and prepare layouts and estimates for services, projects, and related activities from pre-established construction standards. Apply design specifications and standards to assigned projects. Perform and participate in the preparation of service and plat layouts, feeder or main extensions, and cost estimates. Determine types and locations of field installed materials and equipment; schedule and assign work to assure completion of projects according to established time lines. May train and supervise assigned personnel; coordinate, assign and review work; assist in the selection and evaluation of personnel. Responsible for planning, coordinating and directing the activities of their respective groups and/or assigned work areas. Coordinate communication and projects with other City departments and personnel, governmental and private agencies, consultants, architects, contractors, vendors, and the general public. Compile and analyze statistical and technical information and data; prepare reports concerning projects and related activities. Oversee and participate in construction inspections and review plans and projects to assure compliance with applicable codes, ordinances and regulations. Drive to project sites; perform staking, review, and coordination of work. Serve as City and departmental representative at various meetings, conferences, and on committees as required. Prepare and administer contracts, such as construction contracts, as necessary to complete projects. Review and provide recommendations concerning local codes, regulations, policies, and ordinances as directed. Respond to questions and complaints from the public and provide technical information related to codes, ordinances, regulations, policies, and projects. Qualifications An equivalent combination to: 5+ years increasingly responsible experience in the preparation and coordination of construction projects and staff; Graduation from a two-year program in engineering design, construction or related field. Employees in this classification may be expected to complete the Northwest Public Power Association (NWPPA) Staking Technician certification. LICENSES, CERTIFICATES and OTHER REQUIREMENTS Valid Driver License at time of application with maintenance thereafter. Employees must be able to pass background check and may be required to obtain Transportation Worker Identification Credential (TWIC) card. PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Office, field, and construction site environment includes working indoors and outdoors, working in inclement weather; subject to driving to construction sites and working around congested traffic areas; subject to noise and fumes from heavy construction equipment; requires traversing varying, loose, and uneven terrain. Knowledge & Skills KNOWLEDGE Principles and practices of supervision and training Technical aspects of field of specialty Applicable laws, codes, regulations, policies, and procedures Oral and written communication skills Interpersonal skills using tact, patience, and courtesy Correct English usage, grammar, spelling, punctuation, and vocabulary SKILLS Perform difficult and complex mathematical computations. Design of complex and technical projects Train, supervise, and evaluate personnel Assign and review the work of others Work independently with little direction Prepare plans and specifications Oversee and inspect the work of contractors on projects Accurately compile and analyze statistical and technical information, maps, and other data Communicate effectively both orally and in writing Analyze situations accurately and adopt an effective course of action Plan and organize work Meet schedules and time lines Read, interpret, apply and explain codes, rules, regulations, policies, and procedures Maintain records and prepare reports Establish and maintain a cooperative and effective working relationships with others Selection Process & Supplemental Information This recruitment is being managed by Alissa McLain, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. The City of Tacoma Tacoma is one of the nation's healthiest, safest, and most playful cities. We have daily access to stunning natural surroundings and a great quality of life. We are Washington's most diverse big city, with arts, culture, parks, and recreational opportunities that are envied by much larger cities. We recognize how lucky we are, but we know we can make it even better....TOGETHER! Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant developments such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! Apply All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Applicants who meet the minimum qualifications will have their supplemental question responses reviewed by a panel of subject matter experts as part of the civil service examination. Applicants who pass the examination will be placed on the eligible list for interview and hiring consideration. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. Should you have any questions about this position please call Human Resources at (253) 591-5400 before 5pm on the closing date. Closing Date/Time: 1/27/2021 5:00 PM Pacific
Jan 13, 2021
Full Time
Position Description Tacoma Public Utilities is establishing an eligible list for Utility Services Specialist which will be used to fill vacancies for one year. Tacoma Power has an immediate vacancy. A Utility Services Specialist acts in a lead role on assigned projects and performs a variety of technical office and field work involving new and updated services and project coordination for Tacoma Power or Tacoma Water. In this role, you are responsible for complex technical work on service installations and projects, as assigned. Work entails responsibility for aspects of design, consultation, estimation, and technical direction. This includes numerous contacts with contractors, engineers, technical staff, other divisions, departments, and outside organizations. Responsibilities include: Coordinate and prepare layouts and estimates for services, projects, and related activities from pre-established construction standards. Apply design specifications and standards to assigned projects. Perform and participate in the preparation of service and plat layouts, feeder or main extensions, and cost estimates. Determine types and locations of field installed materials and equipment; schedule and assign work to assure completion of projects according to established time lines. May train and supervise assigned personnel; coordinate, assign and review work; assist in the selection and evaluation of personnel. Responsible for planning, coordinating and directing the activities of their respective groups and/or assigned work areas. Coordinate communication and projects with other City departments and personnel, governmental and private agencies, consultants, architects, contractors, vendors, and the general public. Compile and analyze statistical and technical information and data; prepare reports concerning projects and related activities. Oversee and participate in construction inspections and review plans and projects to assure compliance with applicable codes, ordinances and regulations. Drive to project sites; perform staking, review, and coordination of work. Serve as City and departmental representative at various meetings, conferences, and on committees as required. Prepare and administer contracts, such as construction contracts, as necessary to complete projects. Review and provide recommendations concerning local codes, regulations, policies, and ordinances as directed. Respond to questions and complaints from the public and provide technical information related to codes, ordinances, regulations, policies, and projects. Qualifications An equivalent combination to: 5+ years increasingly responsible experience in the preparation and coordination of construction projects and staff; Graduation from a two-year program in engineering design, construction or related field. Employees in this classification may be expected to complete the Northwest Public Power Association (NWPPA) Staking Technician certification. LICENSES, CERTIFICATES and OTHER REQUIREMENTS Valid Driver License at time of application with maintenance thereafter. Employees must be able to pass background check and may be required to obtain Transportation Worker Identification Credential (TWIC) card. PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Office, field, and construction site environment includes working indoors and outdoors, working in inclement weather; subject to driving to construction sites and working around congested traffic areas; subject to noise and fumes from heavy construction equipment; requires traversing varying, loose, and uneven terrain. Knowledge & Skills KNOWLEDGE Principles and practices of supervision and training Technical aspects of field of specialty Applicable laws, codes, regulations, policies, and procedures Oral and written communication skills Interpersonal skills using tact, patience, and courtesy Correct English usage, grammar, spelling, punctuation, and vocabulary SKILLS Perform difficult and complex mathematical computations. Design of complex and technical projects Train, supervise, and evaluate personnel Assign and review the work of others Work independently with little direction Prepare plans and specifications Oversee and inspect the work of contractors on projects Accurately compile and analyze statistical and technical information, maps, and other data Communicate effectively both orally and in writing Analyze situations accurately and adopt an effective course of action Plan and organize work Meet schedules and time lines Read, interpret, apply and explain codes, rules, regulations, policies, and procedures Maintain records and prepare reports Establish and maintain a cooperative and effective working relationships with others Selection Process & Supplemental Information This recruitment is being managed by Alissa McLain, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. The City of Tacoma Tacoma is one of the nation's healthiest, safest, and most playful cities. We have daily access to stunning natural surroundings and a great quality of life. We are Washington's most diverse big city, with arts, culture, parks, and recreational opportunities that are envied by much larger cities. We recognize how lucky we are, but we know we can make it even better....TOGETHER! Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant developments such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! Apply All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Applicants who meet the minimum qualifications will have their supplemental question responses reviewed by a panel of subject matter experts as part of the civil service examination. Applicants who pass the examination will be placed on the eligible list for interview and hiring consideration. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. Should you have any questions about this position please call Human Resources at (253) 591-5400 before 5pm on the closing date. Closing Date/Time: 1/27/2021 5:00 PM Pacific
City of Loveland
Customer Service/Billing Specialist, Utility Billing
CITY OF LOVELAND, COLORADO Loveland, CO, USA
GENERAL PURPOSE: The successful Utility Billing and Customer Service Specialist will assist customers regarding their utility account and facilitate billing activity by performing clerical and administrative duties, while utilizing exceptional customer service skills in accordance with City of Loveland Core values. The salary range for this position is $19.86- $28.80 per hour with a hiring range of $19.86 - $24.33, depending on qualifications and experience. The work schedule includes hours 7 am to 7 pm Monday through Friday and 10 am to 2 pm Saturdays with potential Holidays. Position will close to applicants at 4:30 P.M. M.S.T on Friday, January 29, 2021. With over 300 days of sunshine, proximity to Rocky Mountain National Park, endless outdoor recreation options and a thriving arts, brewery, foodie and shopping scene Loveland is an award winning City. In 2020, Loveland was the only Colorado City to win the 2020 Governor’s Award for Downtown Excellence. Loveland is the top residential recycling City in the state for 4 consecutive years. Additionally, Loveland has consistently been ranked as one of the top places to live, work and raise a family in the U.S. Featured by USA Today in 2017 as one of the Most Idyllic Picturesque towns in America. As the rest of the world is figuring out what we have known for quite some time… Loveland, Colorado has EVERYTHING YOU LOVE! ~ Love What You Do, Land With Us! Benefit Eligible Benefits Package Includes: 2 Medical plan options – HDHP & PPO Dental Vision Medical and Dependent Daycare flexible spending Flexible Spending – Medical and Dependent Daycare Retirement – 457 and 401 b with employer contribution Paid time off including Holiday, Vacation and Medical Leave Short and Long term disability Life insurance Wellness Clinic and health programming City of Loveland training opportunities ESSENTIAL JOB FUNCTIONS: Assists customers over the telephone and in person with a wide variety of questions, requests and complaints related to their utility account and utility bills to Include, but not limited to, assisting customers with start/stop requests for services, explanation of services provided, budget billing, delinquencies, billing inquires and adjustments and other issues related to utility services, using various complex computer programs. Prepares utility billing statements by reviewing exception and posting reports. Corrects account problems by reviewing account information and generating service orders, if needed. Calculates adjustments to customer accounts using basic math skills. Prepares utility statements for delivery to the Post Office by use of the folding and insert equipment. Processes utility meter readings, connects/disconnects of service, process new construction meter sets through data entry, responds to customer inquiries regarding water and electric consumption, fiber services, leaks, and services requests. Works with outside agencies and other City departments on issues related to utility billing. Interacts with a wide variety of customers whose behavior may range from pleasant to verbally threatening and abusive. Process final estimate requests received from title companies. Assists City of Loveland Broadband commercial and residential customers with subscribing to services, basic troubleshooting customer support, establishing new accounts, creating account service modifications, provisioning phones, and product up-sales of all City of Loveland Broadband Services. Answers all incoming broadband customer support phone calls, assists walk-in traffic during the assigned office hours. Operates broadband and utility billing software; the voice services provisioning and customer portal software, and the City’s internal/external telephone system. OTHER JOB FUNCTIONS: Completes various monthly reports, assorted daily jobs, and special projects. Resolves account problems in a timely manner. Provides coverage for the cashier when needed. SUPERVISORY DUTIES: None JOB QUALIFICATIONS: Knowledge, skills and abilities: Ability to communicate effectively and diplomatically with the public and co-workers in a variety of situations. Ability to understand and resolve complex customer account inquiries. Ability to work efficiently & effectively in a fast-paced environment. Ability to learn quickly and develop a sound understanding and use of customized, complex software. Ability to maintain confidential information. Ability to apply conflict resolution skills to ensure successful outcomes. Core competencies: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job specific competencies: Adaptability, Job Knowledge, Independence, Attention to Detail, Trouble shooting, Time Management Education and/or experience: Three (3) years of previous work experience in a fast-paced, high-stress phone and face-to-face customer service position required, preferably in a call center environment. Requires calculator/10-key/equivalent use by touch. Requires keyboarding use to be at a speed that enables information to be entered into the computer while speaking to the customer by telephone or in person. Basic word processing (Preferably MS Word) skills required; basic Spreadsheet (Preferably Excel) skills preferred. Spanish-speaking ability desirable. Licensure and/or certifications : None Required Material and equipment directly used: Telephone, computer, printer/copier/fax, calculator Working conditions and physical activities: Work is generally performed in an office environment and may require bending, kneeling, sitting for extended periods of time, reaching and repetitive keyboard motion. Light physical effort required by moving and positioning objects up to twenty (20) pounds occasionally and/or up to ten (10) pounds frequently. Occasional flexibility in working hours will be required for coverage purposes. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. A criminal history background check will be obtained pre-employment.
Jan 15, 2021
Full Time
GENERAL PURPOSE: The successful Utility Billing and Customer Service Specialist will assist customers regarding their utility account and facilitate billing activity by performing clerical and administrative duties, while utilizing exceptional customer service skills in accordance with City of Loveland Core values. The salary range for this position is $19.86- $28.80 per hour with a hiring range of $19.86 - $24.33, depending on qualifications and experience. The work schedule includes hours 7 am to 7 pm Monday through Friday and 10 am to 2 pm Saturdays with potential Holidays. Position will close to applicants at 4:30 P.M. M.S.T on Friday, January 29, 2021. With over 300 days of sunshine, proximity to Rocky Mountain National Park, endless outdoor recreation options and a thriving arts, brewery, foodie and shopping scene Loveland is an award winning City. In 2020, Loveland was the only Colorado City to win the 2020 Governor’s Award for Downtown Excellence. Loveland is the top residential recycling City in the state for 4 consecutive years. Additionally, Loveland has consistently been ranked as one of the top places to live, work and raise a family in the U.S. Featured by USA Today in 2017 as one of the Most Idyllic Picturesque towns in America. As the rest of the world is figuring out what we have known for quite some time… Loveland, Colorado has EVERYTHING YOU LOVE! ~ Love What You Do, Land With Us! Benefit Eligible Benefits Package Includes: 2 Medical plan options – HDHP & PPO Dental Vision Medical and Dependent Daycare flexible spending Flexible Spending – Medical and Dependent Daycare Retirement – 457 and 401 b with employer contribution Paid time off including Holiday, Vacation and Medical Leave Short and Long term disability Life insurance Wellness Clinic and health programming City of Loveland training opportunities ESSENTIAL JOB FUNCTIONS: Assists customers over the telephone and in person with a wide variety of questions, requests and complaints related to their utility account and utility bills to Include, but not limited to, assisting customers with start/stop requests for services, explanation of services provided, budget billing, delinquencies, billing inquires and adjustments and other issues related to utility services, using various complex computer programs. Prepares utility billing statements by reviewing exception and posting reports. Corrects account problems by reviewing account information and generating service orders, if needed. Calculates adjustments to customer accounts using basic math skills. Prepares utility statements for delivery to the Post Office by use of the folding and insert equipment. Processes utility meter readings, connects/disconnects of service, process new construction meter sets through data entry, responds to customer inquiries regarding water and electric consumption, fiber services, leaks, and services requests. Works with outside agencies and other City departments on issues related to utility billing. Interacts with a wide variety of customers whose behavior may range from pleasant to verbally threatening and abusive. Process final estimate requests received from title companies. Assists City of Loveland Broadband commercial and residential customers with subscribing to services, basic troubleshooting customer support, establishing new accounts, creating account service modifications, provisioning phones, and product up-sales of all City of Loveland Broadband Services. Answers all incoming broadband customer support phone calls, assists walk-in traffic during the assigned office hours. Operates broadband and utility billing software; the voice services provisioning and customer portal software, and the City’s internal/external telephone system. OTHER JOB FUNCTIONS: Completes various monthly reports, assorted daily jobs, and special projects. Resolves account problems in a timely manner. Provides coverage for the cashier when needed. SUPERVISORY DUTIES: None JOB QUALIFICATIONS: Knowledge, skills and abilities: Ability to communicate effectively and diplomatically with the public and co-workers in a variety of situations. Ability to understand and resolve complex customer account inquiries. Ability to work efficiently & effectively in a fast-paced environment. Ability to learn quickly and develop a sound understanding and use of customized, complex software. Ability to maintain confidential information. Ability to apply conflict resolution skills to ensure successful outcomes. Core competencies: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job specific competencies: Adaptability, Job Knowledge, Independence, Attention to Detail, Trouble shooting, Time Management Education and/or experience: Three (3) years of previous work experience in a fast-paced, high-stress phone and face-to-face customer service position required, preferably in a call center environment. Requires calculator/10-key/equivalent use by touch. Requires keyboarding use to be at a speed that enables information to be entered into the computer while speaking to the customer by telephone or in person. Basic word processing (Preferably MS Word) skills required; basic Spreadsheet (Preferably Excel) skills preferred. Spanish-speaking ability desirable. Licensure and/or certifications : None Required Material and equipment directly used: Telephone, computer, printer/copier/fax, calculator Working conditions and physical activities: Work is generally performed in an office environment and may require bending, kneeling, sitting for extended periods of time, reaching and repetitive keyboard motion. Light physical effort required by moving and positioning objects up to twenty (20) pounds occasionally and/or up to ten (10) pounds frequently. Occasional flexibility in working hours will be required for coverage purposes. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. A criminal history background check will be obtained pre-employment.

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Monterey County Human Resources
Custody and Control Specialist
Monterey County Human Resources Salinas, California, United States
Position Description Final Filing Date: Continuous.  After May 3, 2019, applications will be screened on an as needed basis. The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus.  The Sheriff's Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol, investigations, custody services, court security, and law enforcement support.   This position works the control towers in the Corrections Operation Bureau. This non-safety position performs work assignments involving the safety and security of inmates through the use and operations of custody-based equipment and has no direct inmate contact.   The ideal candidate will have the ability to act calmly and make rational decisions while working in a noisy, fast-paced jail environment and able to communicate effectively. The ideal candidate will demonstrate the ability to get along with others and be a team player.   The Eligible List established by this recruitment process will be used to fill current and future vacancies as they arise.   THE SUCCESSFUL CANDIDATE Will demonstrate the following knowledge, skills and abilities:   Working knowledge of: Custody Operations procedures; Legal terminology to understand court documents effecting inmate status; Basic record keeping and accounting methods and processes; Department policies, procedures and directives; English language including reading, writing, spelling and grammar; Effective methods of communication including interpersonal communication and the use of tact and discretion with inmates; Computer software programs such as Microsoft Word and TracNet.   Some knowledge of: Proper and safe operation of a wide variety of jail facility and security and safety devices inside control centers controlling the movement of inmates.   Skill and Ability to: Understand and follow operational procedures, written and oral instructions of a technical nature; comprehend and process new information quickly and accurately; retain relevant information; Safely operate a wide variety of jail facility security and safety devices inside control centers; Use computer systems to respond to inquiries regarding status of inmates; Remain calm and effectively communicate under adverse conditions; perform required duties in an intimidating environment where some potential for physical danger is present; Respond tactfully, discreetly and effectively to inmates, the public, co-workers and others contacted through the course of work; Use a variety of office equipment including computer terminals, telephones, intercom system, telecopiers or printers; Enter data to accurately and retrieve information from a computer system; and complete a variety of jail and court forms; Locate, read, understand and apply departmental policies and procedures; Ability to adopt and project the desired philosophy and code of conduct of the Monterey County Sheriff's Office. Examples of Duties Operates a wide variety of jail facility security and safety devices inside control centers. Directly operates devices inside control centers controlling the movement of inmates and in such capacity, is directly responsible for the safety and security of inmates and members of the Corrections Operation Bureau staff. Assists staff with visitation using speakers and operating cell/housing doors. Verifies identity of persons entering and leaving the Corrections Facility. Additional Information Conditions of employment include, but are not limited to: Successfully pass and complete a thorough background/suitability process, which includes a polygraph examination or voice stress analysis, psychological and medical examinations; Work effectively and remain calm and organized while performing duties in a noisy, enclosed jail environment, exposure to smells associated with a jail environment, as well as exposure to anti-social inmate behavior; Walk to and from control centers, breakroom and restroom using walkways in sections of the Corrections Operations Bureau also used by escorted and unescorted inmates; Attend and perform duties on a regular, reliable and consistent basis; Work flexible hours, shifts, weekends and holidays and be subject to holdover and callback duty; Wear a uniform; Provide a telephone number or means by which employee can be reached.   Visit the Monterey County website to view the complete job description: http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications   Benefits: Monterey County offers an excellent benefits package.  To view the "J" Unit Benefit Summary please visit our website.  This information is not legally binding, nor does it serve as a contract.  The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.   Notes: This classification is covered by a MOU between Monterey County and SEIU Local 521.  Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.  If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.    Application and Selection Procedures   Apply On-Line at https://www.governmentjobs.com/careers/montereycounty Applications may also be obtained from and submitted to: Monterey County Sheriff's Office Attn:  Human Resources 1414 Natividad Road Salinas, CA  93906 Phone: (831) 755-3744 or (831) 755-3702          Fax: (831) 755-3828   The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include:  A completed County of Monterey employment application Response to the supplemental questions Applications received after May 3, 2019 will be screened on an as needed basis.  Applicants who fail to provide all required materials will not be considered.  Resumes, cover letters, letters of interest and other correspondence will not be accepted as a substitute for required application materials.  All required application materials will be competitively evaluated.  Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.  To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.     Equal Opportunity   Monterey County is a drug free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-3744.   Closing Date/Time:
Jan 16, 2021
Full Time
Position Description Final Filing Date: Continuous.  After May 3, 2019, applications will be screened on an as needed basis. The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus.  The Sheriff's Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol, investigations, custody services, court security, and law enforcement support.   This position works the control towers in the Corrections Operation Bureau. This non-safety position performs work assignments involving the safety and security of inmates through the use and operations of custody-based equipment and has no direct inmate contact.   The ideal candidate will have the ability to act calmly and make rational decisions while working in a noisy, fast-paced jail environment and able to communicate effectively. The ideal candidate will demonstrate the ability to get along with others and be a team player.   The Eligible List established by this recruitment process will be used to fill current and future vacancies as they arise.   THE SUCCESSFUL CANDIDATE Will demonstrate the following knowledge, skills and abilities:   Working knowledge of: Custody Operations procedures; Legal terminology to understand court documents effecting inmate status; Basic record keeping and accounting methods and processes; Department policies, procedures and directives; English language including reading, writing, spelling and grammar; Effective methods of communication including interpersonal communication and the use of tact and discretion with inmates; Computer software programs such as Microsoft Word and TracNet.   Some knowledge of: Proper and safe operation of a wide variety of jail facility and security and safety devices inside control centers controlling the movement of inmates.   Skill and Ability to: Understand and follow operational procedures, written and oral instructions of a technical nature; comprehend and process new information quickly and accurately; retain relevant information; Safely operate a wide variety of jail facility security and safety devices inside control centers; Use computer systems to respond to inquiries regarding status of inmates; Remain calm and effectively communicate under adverse conditions; perform required duties in an intimidating environment where some potential for physical danger is present; Respond tactfully, discreetly and effectively to inmates, the public, co-workers and others contacted through the course of work; Use a variety of office equipment including computer terminals, telephones, intercom system, telecopiers or printers; Enter data to accurately and retrieve information from a computer system; and complete a variety of jail and court forms; Locate, read, understand and apply departmental policies and procedures; Ability to adopt and project the desired philosophy and code of conduct of the Monterey County Sheriff's Office. Examples of Duties Operates a wide variety of jail facility security and safety devices inside control centers. Directly operates devices inside control centers controlling the movement of inmates and in such capacity, is directly responsible for the safety and security of inmates and members of the Corrections Operation Bureau staff. Assists staff with visitation using speakers and operating cell/housing doors. Verifies identity of persons entering and leaving the Corrections Facility. Additional Information Conditions of employment include, but are not limited to: Successfully pass and complete a thorough background/suitability process, which includes a polygraph examination or voice stress analysis, psychological and medical examinations; Work effectively and remain calm and organized while performing duties in a noisy, enclosed jail environment, exposure to smells associated with a jail environment, as well as exposure to anti-social inmate behavior; Walk to and from control centers, breakroom and restroom using walkways in sections of the Corrections Operations Bureau also used by escorted and unescorted inmates; Attend and perform duties on a regular, reliable and consistent basis; Work flexible hours, shifts, weekends and holidays and be subject to holdover and callback duty; Wear a uniform; Provide a telephone number or means by which employee can be reached.   Visit the Monterey County website to view the complete job description: http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications   Benefits: Monterey County offers an excellent benefits package.  To view the "J" Unit Benefit Summary please visit our website.  This information is not legally binding, nor does it serve as a contract.  The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.   Notes: This classification is covered by a MOU between Monterey County and SEIU Local 521.  Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.  If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.    Application and Selection Procedures   Apply On-Line at https://www.governmentjobs.com/careers/montereycounty Applications may also be obtained from and submitted to: Monterey County Sheriff's Office Attn:  Human Resources 1414 Natividad Road Salinas, CA  93906 Phone: (831) 755-3744 or (831) 755-3702          Fax: (831) 755-3828   The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include:  A completed County of Monterey employment application Response to the supplemental questions Applications received after May 3, 2019 will be screened on an as needed basis.  Applicants who fail to provide all required materials will not be considered.  Resumes, cover letters, letters of interest and other correspondence will not be accepted as a substitute for required application materials.  All required application materials will be competitively evaluated.  Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.  To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.     Equal Opportunity   Monterey County is a drug free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-3744.   Closing Date/Time:
City of Tacoma
Environmental Specialist - Science and Engineering Division
City of Tacoma, WA Tacoma, WA, United States
Position Description The City of Tacoma's Environmental Services Department is recruiting for an Environmental Specialist in the NPDES Program. The Principles that Guide Us: Tacoma, the City of Destiny , has a workforce of dedicated, talented employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement. The Principles that Guide Us, Integrity, Service, Excellence and Equity, speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service. The City of Tacoma Environmental Service Department is responsible for the maintenance and operations of the solid waste, stormwater and wastewater utilities. The department has recently completed its new strategic plan that will guide the department through 2025. The plan empowers the employees to continue to make the department a stronger organization and to continue to be an industry leader. We believe everything we do supports healthy neighborhoods and a thriving Puget Sound leaving a better Tacoma for all. The Environmental Programs Group (EPG) has the responsibility to ensure compliance with the City's NPDES Phase I Municipal Stormwater Permit (Permit) issued by the WA Dept. of Ecology. Work includes interpreting Permit requirements, developing and managing programs and developing procedures to meet Permit requirements, documenting Permit compliance, analyzing data and preparing reports and other technical documents. If the below list of personal traits sounds like you, then you are just the type of person we are looking for to join our team as an Environmental Specialist in the Environmental Programs Group . Inquisitive Have a strong attention to detail and accuracy Strong personal motivation and drive - an ambitious self-starter Excellent collaboration and facilitation skills with internal and external customers Enjoy working as part of a team Excellent written and verbal communication skills Job Duties (associated with this position): Work with and have knowledge of federal, state, and local environmental laws, regulations, and policies; including the National Pollutant Discharge Elimination System (NPDES) Municipal Stormwater Permit. Develop, manage, and implement NPDES Programs. Gather, analyze and process data for inclusion with technical reports and NPDES Permit Annual Report Assist in developing and technical editing of technical manuals, grant applications and other types of applications Assist with outreach, coordination and permitting for various projects and programs Develop and manage contracts for services related to EPG programs including NPDES compliance and grant programs. Assist in developing standard operating procedures. Track activities and training participation for compliance with the NPDES Permit. Review constructions plans, maintenance records and other sources of information for the stormwater system to keep asset management datasets current. Facilitate meetings and user groups Identify Stormwater Management Flow Control and Water Quality BMPs/Facilities on construction plan sets and compare to attributes in asset management datasets Have a working knowledge of the Stormwater Management Manual for Western Washington or other WA State Dept. of Ecology approved equivalent manual and NPDES Municipal Stormwater Permits. To see the full class specification for the Environmental Specialist position please click here City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Physical Requirements and Working Conditions: Work is performed in an office setting which may require sitting in front of a computer for long periods of time. Work includes both office and field environments. Qualifications A Bachelor's degree in science, planning or a related environmental field AND Two years of related work experience. Experience may be substituted for education at a ratio of two years of experience for one year of education. LICENSES, CERTIFICATES, AND OTHER REQUIREMENTS Valid Washington State Driver's License and maintenance thereafter. Must complete a 40-hour Personal Protection and Safety Certificate prior to completion of probation. Knowledge & Skills TECHNICAL Apply principles, practices, methods and techniques of environmental science in assisting the City of Tacoma to meet its environmental obligations and goals. Operate a personal computer and associated technical software. Perform environmental field investigations and audits. Interpret and apply federal, state, and local regulations and policies. Conduct basic environmental science research. Knowledge of federal, state, and local environmental laws, regulations, and policies. Work from blueprints, shop drawings and sketches. Gather data from diverse sources, analyze and evaluate situations, form conclusions, and develop timely solutions consistent with environmental policy, regulations, and technical feasibility. Perform difficult and complex engineering mathematical computations. COMMUNICATIONS Prepare effective oral and written communications for professional staff and the general public. Explain complex environmental issues and regulations in support of City activities. Understand and follow oral and written directions. Correct English usage and grammar. LEADERSHIP Establish and maintain cooperative and effective working relationships with internal project teams, regulators and City stakeholder groups. Work independently. Plan, coordinate, implement, and administer a comprehensive environmental project or program. Cooperatively assist managers to effectively discharge their operational responsibilities. Analyze situations accurately and adopt an effective course of action. Plan and organize work to meet schedules and deadlines. Understand the organization, policies, and functions of City Government. PROFESSIONAL Maintain knowledge of various local, state, and federal environmental regulations. Understand relevant technical and regulatory standards as they apply to the Specialist's area of responsibility. This includes acquiring licensure, registration, or certification in the technical discipline relevant to the work requirements. Selection Process & Supplemental Information To be considered for this career opportunity: Please apply online through the City of Tacoma's website and attach a detailed resume and cover letter describing your experience, training, motivations, and expertise as it relates to the responsibilities of this position. Individuals must meet the minimum qualifications to progress in the examination process. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's Preference points, with redacted birth date and social security numbers. Examination Process: This is a competitive selection process. Applicants who meet the minimum qualifications will have their responses to the Supplemental Questions # 4-11 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test . It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers, including your roles in the position and key activities. DO NOT respond with see resume in lieu of answering these questions; this will result in a failing score. Applicants who pass the test will be placed on an Eligible List for potential interview and hiring consideration. Per City of Tacoma Personnel Management Policy #170, the City of Tacoma is a drug-free work environment. Appointment is subject to passing a pre-employment background check and references check, a pre-employment medical exam, drug and alcohol screen and may include a physical ability test. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification; any employee promoted into this position must successfully complete a six-month probationary period prior to obtaining permanent status in this classification. Our City: With a population over 200,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, our schools are exceptional and our housing is affordable. When you work for the City of Tacoma you'll have an opportunity to enjoy a healthy work/life balance, the potential for flexible schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ http://www.cityoftacoma.org/newhires The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. The NEOGOV computer system automatically times-out at 5:00 pm and any application that has not been completed before then, will not be uploaded and accepted for this recruitment. Closing Date/Time: 2/1/2021 5:00 PM Pacific
Jan 08, 2021
Full Time
Position Description The City of Tacoma's Environmental Services Department is recruiting for an Environmental Specialist in the NPDES Program. The Principles that Guide Us: Tacoma, the City of Destiny , has a workforce of dedicated, talented employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement. The Principles that Guide Us, Integrity, Service, Excellence and Equity, speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service. The City of Tacoma Environmental Service Department is responsible for the maintenance and operations of the solid waste, stormwater and wastewater utilities. The department has recently completed its new strategic plan that will guide the department through 2025. The plan empowers the employees to continue to make the department a stronger organization and to continue to be an industry leader. We believe everything we do supports healthy neighborhoods and a thriving Puget Sound leaving a better Tacoma for all. The Environmental Programs Group (EPG) has the responsibility to ensure compliance with the City's NPDES Phase I Municipal Stormwater Permit (Permit) issued by the WA Dept. of Ecology. Work includes interpreting Permit requirements, developing and managing programs and developing procedures to meet Permit requirements, documenting Permit compliance, analyzing data and preparing reports and other technical documents. If the below list of personal traits sounds like you, then you are just the type of person we are looking for to join our team as an Environmental Specialist in the Environmental Programs Group . Inquisitive Have a strong attention to detail and accuracy Strong personal motivation and drive - an ambitious self-starter Excellent collaboration and facilitation skills with internal and external customers Enjoy working as part of a team Excellent written and verbal communication skills Job Duties (associated with this position): Work with and have knowledge of federal, state, and local environmental laws, regulations, and policies; including the National Pollutant Discharge Elimination System (NPDES) Municipal Stormwater Permit. Develop, manage, and implement NPDES Programs. Gather, analyze and process data for inclusion with technical reports and NPDES Permit Annual Report Assist in developing and technical editing of technical manuals, grant applications and other types of applications Assist with outreach, coordination and permitting for various projects and programs Develop and manage contracts for services related to EPG programs including NPDES compliance and grant programs. Assist in developing standard operating procedures. Track activities and training participation for compliance with the NPDES Permit. Review constructions plans, maintenance records and other sources of information for the stormwater system to keep asset management datasets current. Facilitate meetings and user groups Identify Stormwater Management Flow Control and Water Quality BMPs/Facilities on construction plan sets and compare to attributes in asset management datasets Have a working knowledge of the Stormwater Management Manual for Western Washington or other WA State Dept. of Ecology approved equivalent manual and NPDES Municipal Stormwater Permits. To see the full class specification for the Environmental Specialist position please click here City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Physical Requirements and Working Conditions: Work is performed in an office setting which may require sitting in front of a computer for long periods of time. Work includes both office and field environments. Qualifications A Bachelor's degree in science, planning or a related environmental field AND Two years of related work experience. Experience may be substituted for education at a ratio of two years of experience for one year of education. LICENSES, CERTIFICATES, AND OTHER REQUIREMENTS Valid Washington State Driver's License and maintenance thereafter. Must complete a 40-hour Personal Protection and Safety Certificate prior to completion of probation. Knowledge & Skills TECHNICAL Apply principles, practices, methods and techniques of environmental science in assisting the City of Tacoma to meet its environmental obligations and goals. Operate a personal computer and associated technical software. Perform environmental field investigations and audits. Interpret and apply federal, state, and local regulations and policies. Conduct basic environmental science research. Knowledge of federal, state, and local environmental laws, regulations, and policies. Work from blueprints, shop drawings and sketches. Gather data from diverse sources, analyze and evaluate situations, form conclusions, and develop timely solutions consistent with environmental policy, regulations, and technical feasibility. Perform difficult and complex engineering mathematical computations. COMMUNICATIONS Prepare effective oral and written communications for professional staff and the general public. Explain complex environmental issues and regulations in support of City activities. Understand and follow oral and written directions. Correct English usage and grammar. LEADERSHIP Establish and maintain cooperative and effective working relationships with internal project teams, regulators and City stakeholder groups. Work independently. Plan, coordinate, implement, and administer a comprehensive environmental project or program. Cooperatively assist managers to effectively discharge their operational responsibilities. Analyze situations accurately and adopt an effective course of action. Plan and organize work to meet schedules and deadlines. Understand the organization, policies, and functions of City Government. PROFESSIONAL Maintain knowledge of various local, state, and federal environmental regulations. Understand relevant technical and regulatory standards as they apply to the Specialist's area of responsibility. This includes acquiring licensure, registration, or certification in the technical discipline relevant to the work requirements. Selection Process & Supplemental Information To be considered for this career opportunity: Please apply online through the City of Tacoma's website and attach a detailed resume and cover letter describing your experience, training, motivations, and expertise as it relates to the responsibilities of this position. Individuals must meet the minimum qualifications to progress in the examination process. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's Preference points, with redacted birth date and social security numbers. Examination Process: This is a competitive selection process. Applicants who meet the minimum qualifications will have their responses to the Supplemental Questions # 4-11 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test . It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers, including your roles in the position and key activities. DO NOT respond with see resume in lieu of answering these questions; this will result in a failing score. Applicants who pass the test will be placed on an Eligible List for potential interview and hiring consideration. Per City of Tacoma Personnel Management Policy #170, the City of Tacoma is a drug-free work environment. Appointment is subject to passing a pre-employment background check and references check, a pre-employment medical exam, drug and alcohol screen and may include a physical ability test. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification; any employee promoted into this position must successfully complete a six-month probationary period prior to obtaining permanent status in this classification. Our City: With a population over 200,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, our schools are exceptional and our housing is affordable. When you work for the City of Tacoma you'll have an opportunity to enjoy a healthy work/life balance, the potential for flexible schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ http://www.cityoftacoma.org/newhires The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. The NEOGOV computer system automatically times-out at 5:00 pm and any application that has not been completed before then, will not be uploaded and accepted for this recruitment. Closing Date/Time: 2/1/2021 5:00 PM Pacific
City of Ventura
HAZARDOUS MATERIALS SPECIALIST
CITY OF VENTURA, CA 501 Poli Street, Ventura, California 93001, USA
Description The City of Ventura is hiring! We have an immediate vacancy in a key position within the organization. Come join our team as we align our workforce to better serve our community together - they're counting on us. We are accepting applications for the position of Hazardous Materials Specialist . The Hazardous Materials Specialist works under general supervision and is responsible for performing technical and specialized inspections and investigative work in the area of hazardous materials control and fire prevention. The position is responsible for reviewing and approving hazardous materials, fire protection, and other plans and specifications. The Hazardous Materials Specialist is also responsible for conducting hazardous materials and fire prevention inspections. This is a civilian, non-safety position. This is an advanced journey level classification. A Hazardous Materials Specialist is expected to perform advanced journey level inspection work. Provides technical expertise on hazardous materials to Fire Department staff. Advancement to this classification is not flexibly staffed. Acts as functional lead to other inspectors. The ideal candidate will have experience with hazardous materials and fire code enforcement, the ability to professionally communicate and utilize various software programs and technology to deliver effective service, and will possess applicable ICC Certifications (or be able to quickly obtain the required certifications as indicated). --------------------------------------------------------------------------------------------------------------------------- The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. This recruitment is open until filled. The first review of application is scheduled for January 20, 2021 . To be considered for this career opportunity, please complete an online City Job Application and supplemental questionnaire. For initial consideration, please submit your application and supplemental questionnaire by the first review date. Please note, the recruitment may close without notice at any time after the first review date. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Hazardous Materials Specialist . If you have questions about the recruitment process please contact Human Resources at recruitment@cityofventura.ca.gov . Minimum Qualifications A combination of education, training and experience equivalent to 1) Graduation from college with a bachelor's degree in Environmental Science, Chemistry or a closely related field and two years of experience performing hazardous materials or fire prevention enforcement duties, including responsibility for plan checking and field inspection of hazardous materials facilities or 2) Graduation from college with an associates' degree in Environmental Science, Chemistry or closely related field and five years' experience performing hazardous materials or fire prevention enforcement duties, including responsibility for plan checking and field inspection of hazardous materials facilities. License : Possession of a valid California Class C Driver License and an acceptable driving record is required. Certificates : Certificate of completion of PC 832 is highly desirable prior to appointment and required within one year of appointment. Possession of, or the ability to obtain within 180 days of appointment, a valid California Underground Storage Tank (UST) Inspector Certificate as required in the California Code of Regulations section 2715(j). Within 180 days of appointment, incumbents must complete and pass an aboveground storage tank training program and pass an approved Unified Program Agency examination as required by the California Health and Safety Code section 25270.5. Desirable : Plans Examiner certification from the International Code Council; a University of California Hazardous Materials Management certificate; International Code Council Fire Inspector certification or; California State Fire Marshal Fire Inspector I courses and certification. Selection Process Submit a City application and supplemental questionnaire. The preferred method to submit your application is online at www.cityofventura.ca.gov/jobs . If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or mailed to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions will be accepted on a continuous basis. The first review of applications will take place on Wednesday , January 20, 2021 . For initial consideration, applicants are encouraged to apply before this date. Please note, the recruitment may close without notice at any time after the first review date. Department Selection Interview : A select number of candidates will be invited to a panel interview process that will be scheduled once a sufficient number of qualified applications have been received for this position. Selected candidates will be notified of specifics at any time after the first review date. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews will be scheduled promptly after the panel interview process is completed. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . Diversity and Inclusion The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!Continuous
Dec 24, 2020
Full Time
Description The City of Ventura is hiring! We have an immediate vacancy in a key position within the organization. Come join our team as we align our workforce to better serve our community together - they're counting on us. We are accepting applications for the position of Hazardous Materials Specialist . The Hazardous Materials Specialist works under general supervision and is responsible for performing technical and specialized inspections and investigative work in the area of hazardous materials control and fire prevention. The position is responsible for reviewing and approving hazardous materials, fire protection, and other plans and specifications. The Hazardous Materials Specialist is also responsible for conducting hazardous materials and fire prevention inspections. This is a civilian, non-safety position. This is an advanced journey level classification. A Hazardous Materials Specialist is expected to perform advanced journey level inspection work. Provides technical expertise on hazardous materials to Fire Department staff. Advancement to this classification is not flexibly staffed. Acts as functional lead to other inspectors. The ideal candidate will have experience with hazardous materials and fire code enforcement, the ability to professionally communicate and utilize various software programs and technology to deliver effective service, and will possess applicable ICC Certifications (or be able to quickly obtain the required certifications as indicated). --------------------------------------------------------------------------------------------------------------------------- The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. This recruitment is open until filled. The first review of application is scheduled for January 20, 2021 . To be considered for this career opportunity, please complete an online City Job Application and supplemental questionnaire. For initial consideration, please submit your application and supplemental questionnaire by the first review date. Please note, the recruitment may close without notice at any time after the first review date. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Hazardous Materials Specialist . If you have questions about the recruitment process please contact Human Resources at recruitment@cityofventura.ca.gov . Minimum Qualifications A combination of education, training and experience equivalent to 1) Graduation from college with a bachelor's degree in Environmental Science, Chemistry or a closely related field and two years of experience performing hazardous materials or fire prevention enforcement duties, including responsibility for plan checking and field inspection of hazardous materials facilities or 2) Graduation from college with an associates' degree in Environmental Science, Chemistry or closely related field and five years' experience performing hazardous materials or fire prevention enforcement duties, including responsibility for plan checking and field inspection of hazardous materials facilities. License : Possession of a valid California Class C Driver License and an acceptable driving record is required. Certificates : Certificate of completion of PC 832 is highly desirable prior to appointment and required within one year of appointment. Possession of, or the ability to obtain within 180 days of appointment, a valid California Underground Storage Tank (UST) Inspector Certificate as required in the California Code of Regulations section 2715(j). Within 180 days of appointment, incumbents must complete and pass an aboveground storage tank training program and pass an approved Unified Program Agency examination as required by the California Health and Safety Code section 25270.5. Desirable : Plans Examiner certification from the International Code Council; a University of California Hazardous Materials Management certificate; International Code Council Fire Inspector certification or; California State Fire Marshal Fire Inspector I courses and certification. Selection Process Submit a City application and supplemental questionnaire. The preferred method to submit your application is online at www.cityofventura.ca.gov/jobs . If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or mailed to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions will be accepted on a continuous basis. The first review of applications will take place on Wednesday , January 20, 2021 . For initial consideration, applicants are encouraged to apply before this date. Please note, the recruitment may close without notice at any time after the first review date. Department Selection Interview : A select number of candidates will be invited to a panel interview process that will be scheduled once a sufficient number of qualified applications have been received for this position. Selected candidates will be notified of specifics at any time after the first review date. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews will be scheduled promptly after the panel interview process is completed. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . Diversity and Inclusion The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!Continuous
Monterey County Human Resources
Departmental Information Systems Specialist
Monterey County Human Resources Salinas, California, United States
Position Description  Open Date: September 11, 2020 Priority Screen Date: September 25, 2020 Final Filing Date: Open until Filled Exam# 20/43J04/09EV                                                     SUMMARY OF POSITION The Monterey County Health Department, Clinic Services Bureau is seeking individuals for the position of Departmental Information Systems Specialist (DISS). The DISS acts as a resource person for users of specialized automated systems (i.e. EPIC Electronic Medical Record) providing support, training, and instruction related to the use of computer applications to staff. This position will be first response to users; coordinate with vendors, Health Department IT, and Monterey County IT to resolve issues; and suggest, implement and support process improvements based on system and operational knowledge. The Clinic Services Bureau operates seven clinics, including the Alisal Health Center, Seaside Family Health Center, Monterey County Health Clinic at Marina and the four Laurel Clinics located in Salinas, which include Family Practice, Internal Medicine, Laurel Vista, NIDO and Pediatrics. FLEXIBLE SERIES This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The eligible list established from this recruitment process may be used to fill the current and future vacancies on a regular full-time, part-time, or temporary  basis County-wide. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record in the following areas: Act as a resource person for users: answer questions, perform first level problem diagnosis and correction, and resolve problems. Assist in identifying and resolving routine systems problems (programs, work stations, and related hardware and software). Confer with department staff regarding changes in manual and computer system design; collaborate with others (including vendors) to improve effectiveness of system. Make recommendations for improvements. Assist in preparing information of changes for users, instructional materials, and/or staff development tools for training. Document and track systems problems and write reports on issues. May complete, prepare, generate and distribute production reports and statistics. Knowledge of: Capability and limitations of various computer operating systems including DOS, Windows, and networks. Internet Operation and use, including browser and file transfer protocol. Training principles, practices, methods, and techniques of automated system applications. Computer applications and/or systems used in data management; such as Excel, Word Access, etc. Principles and practices of recordkeeping. Customer service techniques Skill in and Ability to: Identifying, evaluating, and researching application systems, problems and coordinating corrective actions as required, with computer support personnel Gathering information and analyzing data to establish and maintain system user protocol. Organizing, prioritizing, scheduling, and coordinating workflow to meet project deadlines. Providing excellent and courteous customer service with staff and the public and establishing and maintaining effective working relationships. Communicate with vendors regarding problems and user questions. Make recommendations for system and operational enhancements. Read and comprehend written materials on wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations. Communication technical information clearly and effectively with all levels of staff in the organization, both orally and in writing. Understand and follow oral and written instructions. Characteristics of Ideal Candidate: Excellent customer service skills Excellent written and verbal communication Independent worker Strong team player Detail oriented Initiative Meets deadlines/prioritization Time management skills Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of education, training, and/or experience, typically: High School Diploma and two (2) years of experience working with computer systems in a relevant environment                                                                                 OR An Associate of Science degree in computer science, computer information systems or a closely related field, and minimum of one (1) year of experience working with computer systems, preferably in a similar environment. Conditions of Employment: As a condition of employment, the incumbent will be required to:   Be available to work a flexible schedule including evenings, weekends, holidays and during times of disaster or emergency. Successfully pass an extensive background investigation to the satisfaction of the Appointing Authority with the ability to be bonded. The Health Department will conduct thorough background and reference checks which include a Department of Justice fingerprint check. The Applicant will be required to execute a consent and waiver for the background investigation. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record. For a complete job description please visit https://www2.co.monterey.ca.us/pages/hr/class-specs/43J04.pdf Additional Information APPLICATION & SELECTION PROCEDURES TO APPLY : Submit the following to the Monterey County Health Department, Human Resources Division, 1270 Natividad Road, Salinas, CA  93906 by the Priority Screen Date: Friday, September 25, 2020   Monterey County Employment Application form Responses to the Supplemental Questions Or apply on-line at www.co.monterey.ca.us/personnel All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on a needed basis until the position is filled. Please be aware if the application form and responses to supplemental questions is not submitted by the priority screening date, the application will be removed from further consideration and not be considered further. The selection process is tentative, and applicants will be notified if changes are made. Resumes may be submitted, but will not be accepted in lieu of required application materials . Application materials will be competitively evaluated.  Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. To further assess applicant's possession of required qualifications, this examination may include an oral examination, pre-exam exercise, performance exercise, performance exam, and/or written examination. For more information or to receive application materials, contact the Health Department Human Resources Division at 831-755-4519. SPECIAL NOTE: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4519. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for the benefits listed below. BENEFITS:  The County offers an excellent benefits package (J Bargaining Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "J" MOU prevails over this listing. See https://www.co.monterey.ca.us/home/showdocument?id=78044 for more information (J Bargaining Unit Benefit Summary Sheet.)  EQUAL OPPORTUNITY:  Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-4946.   Closing Date/Time: Continuous
Jan 16, 2021
Full Time
Position Description  Open Date: September 11, 2020 Priority Screen Date: September 25, 2020 Final Filing Date: Open until Filled Exam# 20/43J04/09EV                                                     SUMMARY OF POSITION The Monterey County Health Department, Clinic Services Bureau is seeking individuals for the position of Departmental Information Systems Specialist (DISS). The DISS acts as a resource person for users of specialized automated systems (i.e. EPIC Electronic Medical Record) providing support, training, and instruction related to the use of computer applications to staff. This position will be first response to users; coordinate with vendors, Health Department IT, and Monterey County IT to resolve issues; and suggest, implement and support process improvements based on system and operational knowledge. The Clinic Services Bureau operates seven clinics, including the Alisal Health Center, Seaside Family Health Center, Monterey County Health Clinic at Marina and the four Laurel Clinics located in Salinas, which include Family Practice, Internal Medicine, Laurel Vista, NIDO and Pediatrics. FLEXIBLE SERIES This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The eligible list established from this recruitment process may be used to fill the current and future vacancies on a regular full-time, part-time, or temporary  basis County-wide. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record in the following areas: Act as a resource person for users: answer questions, perform first level problem diagnosis and correction, and resolve problems. Assist in identifying and resolving routine systems problems (programs, work stations, and related hardware and software). Confer with department staff regarding changes in manual and computer system design; collaborate with others (including vendors) to improve effectiveness of system. Make recommendations for improvements. Assist in preparing information of changes for users, instructional materials, and/or staff development tools for training. Document and track systems problems and write reports on issues. May complete, prepare, generate and distribute production reports and statistics. Knowledge of: Capability and limitations of various computer operating systems including DOS, Windows, and networks. Internet Operation and use, including browser and file transfer protocol. Training principles, practices, methods, and techniques of automated system applications. Computer applications and/or systems used in data management; such as Excel, Word Access, etc. Principles and practices of recordkeeping. Customer service techniques Skill in and Ability to: Identifying, evaluating, and researching application systems, problems and coordinating corrective actions as required, with computer support personnel Gathering information and analyzing data to establish and maintain system user protocol. Organizing, prioritizing, scheduling, and coordinating workflow to meet project deadlines. Providing excellent and courteous customer service with staff and the public and establishing and maintaining effective working relationships. Communicate with vendors regarding problems and user questions. Make recommendations for system and operational enhancements. Read and comprehend written materials on wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations. Communication technical information clearly and effectively with all levels of staff in the organization, both orally and in writing. Understand and follow oral and written instructions. Characteristics of Ideal Candidate: Excellent customer service skills Excellent written and verbal communication Independent worker Strong team player Detail oriented Initiative Meets deadlines/prioritization Time management skills Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of education, training, and/or experience, typically: High School Diploma and two (2) years of experience working with computer systems in a relevant environment                                                                                 OR An Associate of Science degree in computer science, computer information systems or a closely related field, and minimum of one (1) year of experience working with computer systems, preferably in a similar environment. Conditions of Employment: As a condition of employment, the incumbent will be required to:   Be available to work a flexible schedule including evenings, weekends, holidays and during times of disaster or emergency. Successfully pass an extensive background investigation to the satisfaction of the Appointing Authority with the ability to be bonded. The Health Department will conduct thorough background and reference checks which include a Department of Justice fingerprint check. The Applicant will be required to execute a consent and waiver for the background investigation. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record. For a complete job description please visit https://www2.co.monterey.ca.us/pages/hr/class-specs/43J04.pdf Additional Information APPLICATION & SELECTION PROCEDURES TO APPLY : Submit the following to the Monterey County Health Department, Human Resources Division, 1270 Natividad Road, Salinas, CA  93906 by the Priority Screen Date: Friday, September 25, 2020   Monterey County Employment Application form Responses to the Supplemental Questions Or apply on-line at www.co.monterey.ca.us/personnel All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on a needed basis until the position is filled. Please be aware if the application form and responses to supplemental questions is not submitted by the priority screening date, the application will be removed from further consideration and not be considered further. The selection process is tentative, and applicants will be notified if changes are made. Resumes may be submitted, but will not be accepted in lieu of required application materials . Application materials will be competitively evaluated.  Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. To further assess applicant's possession of required qualifications, this examination may include an oral examination, pre-exam exercise, performance exercise, performance exam, and/or written examination. For more information or to receive application materials, contact the Health Department Human Resources Division at 831-755-4519. SPECIAL NOTE: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4519. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for the benefits listed below. BENEFITS:  The County offers an excellent benefits package (J Bargaining Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "J" MOU prevails over this listing. See https://www.co.monterey.ca.us/home/showdocument?id=78044 for more information (J Bargaining Unit Benefit Summary Sheet.)  EQUAL OPPORTUNITY:  Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-4946.   Closing Date/Time: Continuous
Cal State University (CSU) East Bay
State Grants Coordinator - Administrative Analyst/Specialist Exempt I (5804)
Cal State University (CSU) East Bay 25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: The starting salary will be between $3,897.00/month to $5,474.00/month Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. ABOUT THE POSITION: The State Grants Coordinator will be responsible for the administration and reconciliation of all State Grants including but not limited to Cal Grant, Chaffee Grant, CA National Guard Grant, Child Development Grant, Middle Class Scholarship, and other State Grants as available. The Coordinator will maintain policy documentation and institutional reporting to insure institutional compliance. The Coordinator will review eligibility, advise in awarding of allocated funds, and advise internal and external stakeholders of requirements. Additionally, the Coordinator will assist with the customer service needs of the Financial Aid Office, which can include phone, chat, and email shifts. RESPONSIBILITIES: State Grants Coordinator * Works collaboratively with alt units within Financial Aid, the Student Fiscal Services Office, the Enrollment Management leadership team and the California Student Aid Commission (CSAC) in the delivery of state aid funds to students. * Oversees the Cal Grant portfolio, Chaffee Grant, CA National Guard' Education Assistance. * Award, Middle Class Scholarship, and other state grant programs as available. * The incumbent Is expected to stay current with CSAC program eligibility changes and requirements, as well as the WebGrants systems related updates and effectively communicate all CSAC updates/alerts for the operations team on a regular basis. * Utilizes state arid institutional reporting and reconciliation platforms to ensure compliance and accurate accounting to state and institutional stakeholders. * Develops and interprets policy and procedure, and assists staff, other programs coordinators, students, and the public. * Assists students and parents on all aspects of aid programs, and eligibility requirements. * In all situations dealing with students and the general public, knowledge of basic counseling techniques, aid program requirements, resource availability, and methods of assisting emotionally distressed individuals is applied. * Reviews system-generated need analyses/awards to ensure compliance with federal and state laws, regulations, policies and procedures. Data Management * Identify ad hoc reports as needed or as requested. * Prepare related state reports, reconcile, resolve discrepancies and maintain records. * Input data as required for eligibility determination for CA Chaffee Grant Program. * Update California Student Aid Commission (CSAC} WebGrants system and facilitate Cal Grant AB840 E2 Verification audit processes. * Administer and oversee local needs analysis as well as eligibility tor related CSAC programs. * Participates in annual training and professional organizations. Customer Service * Assists with customer service for financial aid office through phone, chat or email to provide information and advice to students and parents. Performs Other Duties As Assigned REQUIREMENTS: * Understanding, or the ability to acquire knowledge, of current issues affecting student affairs, financial aid, student employment and career-related issues and topics to large and small groups, such as in orientation sessions and workshops. * Ability to generate and maintain collaborative working relationships with the campus community and employers both on and off campus. * Excellent written, verbal and interpersonal communication skills. * Demonstrated ability to communicate effectively with a diverse student, faculty, staff and the greater community is essential. * Must be professional and have the ability to multitask. * Ability to monitor workflow in many diversified areas and the skills to organize work effectively to achieve timely progress on multiple simultaneous projects. * Familiarity, or the ability to acquire knowledge, with student information records database applications (I.e., CMS/ PeopleSoft, etc.}. * Knowledge and proficiency in word processing and presentation software (MS Office, PowerPoint). * Knowledge and proficiency In computer spreadsheet software such as MS Excel. MINIMUM QUALIFICATIONS: Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. PREFERRED SKILLS AND KNOWLEDGE: * A Master's degree in public administration, business administration, or relevant field. * Three (3) or more years of Increasingly responsible experience in student employment, payroll, financial aid, communication, and/or directly related professional-level student services work. * Experience in Cal Grant Administration. * Experience with PeopleSoft. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
Dec 21, 2020
Full Time
Description: SALARY AND BENEFITS: The starting salary will be between $3,897.00/month to $5,474.00/month Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. ABOUT THE POSITION: The State Grants Coordinator will be responsible for the administration and reconciliation of all State Grants including but not limited to Cal Grant, Chaffee Grant, CA National Guard Grant, Child Development Grant, Middle Class Scholarship, and other State Grants as available. The Coordinator will maintain policy documentation and institutional reporting to insure institutional compliance. The Coordinator will review eligibility, advise in awarding of allocated funds, and advise internal and external stakeholders of requirements. Additionally, the Coordinator will assist with the customer service needs of the Financial Aid Office, which can include phone, chat, and email shifts. RESPONSIBILITIES: State Grants Coordinator * Works collaboratively with alt units within Financial Aid, the Student Fiscal Services Office, the Enrollment Management leadership team and the California Student Aid Commission (CSAC) in the delivery of state aid funds to students. * Oversees the Cal Grant portfolio, Chaffee Grant, CA National Guard' Education Assistance. * Award, Middle Class Scholarship, and other state grant programs as available. * The incumbent Is expected to stay current with CSAC program eligibility changes and requirements, as well as the WebGrants systems related updates and effectively communicate all CSAC updates/alerts for the operations team on a regular basis. * Utilizes state arid institutional reporting and reconciliation platforms to ensure compliance and accurate accounting to state and institutional stakeholders. * Develops and interprets policy and procedure, and assists staff, other programs coordinators, students, and the public. * Assists students and parents on all aspects of aid programs, and eligibility requirements. * In all situations dealing with students and the general public, knowledge of basic counseling techniques, aid program requirements, resource availability, and methods of assisting emotionally distressed individuals is applied. * Reviews system-generated need analyses/awards to ensure compliance with federal and state laws, regulations, policies and procedures. Data Management * Identify ad hoc reports as needed or as requested. * Prepare related state reports, reconcile, resolve discrepancies and maintain records. * Input data as required for eligibility determination for CA Chaffee Grant Program. * Update California Student Aid Commission (CSAC} WebGrants system and facilitate Cal Grant AB840 E2 Verification audit processes. * Administer and oversee local needs analysis as well as eligibility tor related CSAC programs. * Participates in annual training and professional organizations. Customer Service * Assists with customer service for financial aid office through phone, chat or email to provide information and advice to students and parents. Performs Other Duties As Assigned REQUIREMENTS: * Understanding, or the ability to acquire knowledge, of current issues affecting student affairs, financial aid, student employment and career-related issues and topics to large and small groups, such as in orientation sessions and workshops. * Ability to generate and maintain collaborative working relationships with the campus community and employers both on and off campus. * Excellent written, verbal and interpersonal communication skills. * Demonstrated ability to communicate effectively with a diverse student, faculty, staff and the greater community is essential. * Must be professional and have the ability to multitask. * Ability to monitor workflow in many diversified areas and the skills to organize work effectively to achieve timely progress on multiple simultaneous projects. * Familiarity, or the ability to acquire knowledge, with student information records database applications (I.e., CMS/ PeopleSoft, etc.}. * Knowledge and proficiency in word processing and presentation software (MS Office, PowerPoint). * Knowledge and proficiency In computer spreadsheet software such as MS Excel. MINIMUM QUALIFICATIONS: Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. PREFERRED SKILLS AND KNOWLEDGE: * A Master's degree in public administration, business administration, or relevant field. * Three (3) or more years of Increasingly responsible experience in student employment, payroll, financial aid, communication, and/or directly related professional-level student services work. * Experience in Cal Grant Administration. * Experience with PeopleSoft. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
County of San Mateo Human Resources Department
Extra-Help Psychiatric Specialist (Open)
County of San Mateo, CA Redwood City, CA, United States
Description San Mateo Medical Center is recruiting several part-time, extra-help adult psychiatrists for intermittent and relief work on all shifts (weekday, night, and weekend) in our 24-hour psychiatric emergency department and our 24-bed acute inpatient unit. We offer an opportunity to provide great psychiatric care to those who really need it, in a relaxed yet intellectually stimulating teaching hospital located only minutes from San Francisco and Stanford University. San Mateo Medical Center is San Mateo County's public health care system, consisting of a general hospital and a series of clinics located across the county. The main campus includes a full-service acute hospital along with a medical emergency department, 70 med-surg and ICU beds, 30 rehab beds, and extensive outpatient clinics in addition to our psychiatric units. San Mateo County is a national leader in community mental health services with a commitment to excellent care and to support the recovery of the people we serve. Our award-winning Psychiatric Residency Training Program is based at the Medical Center, and staff psychiatrists are invited to join the faculty and participate in training residents as well as the psychology interns. We also may soon have one or more openings for full-time, benefitted employment, so these extra-help positions offer the chance to see whether a long-term career here would be a good fit. San Mateo Medical Center has adopted the Soarian electronic health record for inpatient medical documentation and orders. Emergency department, admission, and discharge reports are dictated. Outpatient clinic records are maintained in eClinicalWorks (for primary care, internal medicine, and medical specialties) and Avatar (for outpatient mental health). Typical Work Assignment : In Psychiatry Emergency Services (PES), the psychiatrist can expect to see an average of 6 patients during the day shift and 5 at night, typically writing admission orders and notes on one-third of these. On nights and weekends, the PES psychiatrist also covers the inpatient unit and handles emergency consultations on the med-surg and rehab services. On the acute psychiatric inpatient unit, the typical assignment is direct care of 8-9 patients per day, as well as supervision of a resident team covering up to 6 patients. Note that all admission evaluations and orders are handled by the PES and consultation services, not the psychiatrist assigned to the acute unit. Weekday, night, and weekend shifts are all available. NOTE: This Job Announcement was edited on July 29, 2015 regarding the definition of the extra help assignment. Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Examples Of Duties Conduct psychiatric assessments and make diagnoses. Prescribe appropriate treatment plans and prescribe therapy, psychotherapy, or rehabilitation programs. Coordinate the work of consulting medical specialists. Act as physician member of a multi-disciplinary team for clinical work or program development. Train and supervise interns and residents. Provide clinical supervision to licensed and professional staff in other disciplines. Prepare reports and maintain records of activities. Conduct and direct individual and group psychotherapy. Consult and work with other medical and/or mental health professionals in the community when necessary. Confer with patients' relatives regarding illness and treatment. Maintain records of diagnosis, treatment and prognosis according to Joint Commission of Accredited Hospitals Organization standards and other regulatory agencies, and according to San Mateo Medical Center guidelines Develop comprehensive case histories. Perform related duties as assigned. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Board certification in psychiatry, or completion of an accredited psychiatric residency program. Licensure/Certification: License to practice medicine in the State of California. Knowledge of: Principles and practices of psychiatry including both individual and group psychotherapy. Specialized techniques, procedures, and equipment used in psychiatry. Current developments, trends and research in the field. Basic understanding of clinical supervisory principles and practices. Pharmacology including laws regarding informed consent, dosage ranges, drug incompatibilities, and side effects. Proper documentation of clinical services. Principles, practices, and techniques of general medicine and its application. Medical diagnosis and treatment. Skill/Ability to: Perform specialized medical services in psychiatry. Diagnose and treat patients. Develop and monitor appropriate treatment plans. Establish and maintain effective working relationships with patients, their families, staff and others. Learn and apply laws, statutes, codes and regulations governing California health service providers, and JCAHO and other regulatory requirements. Maintain medical records and prepare reports. Serve on interdisciplinary teams. Clinically supervise licensed and professional staff. Application/Examination Anyone may apply. A supplemental application form must be submitted in addition to our standard County employment application. The examination may consist of a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examination or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position. As a result, not all candidates meeting the minimum qualifications are guaranteed advancement through the selection process. Qualified applicants will be notified of the date, time and place of the interview. All interviews will be conducted in San Mateo County, California, and applicants must participate at their own expense. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Final Filing Date: Continuous, Open until Filled Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. San Mateo County is an Equal Opportunity Employer. Analyst: Carolyn Burns (121114) (Psychiatric Specialist - B113 and B129) Keywords:mental health, psychiatrist, specialist, hospital, clinician, resident, residency, health services
Jan 16, 2021
Full Time
Description San Mateo Medical Center is recruiting several part-time, extra-help adult psychiatrists for intermittent and relief work on all shifts (weekday, night, and weekend) in our 24-hour psychiatric emergency department and our 24-bed acute inpatient unit. We offer an opportunity to provide great psychiatric care to those who really need it, in a relaxed yet intellectually stimulating teaching hospital located only minutes from San Francisco and Stanford University. San Mateo Medical Center is San Mateo County's public health care system, consisting of a general hospital and a series of clinics located across the county. The main campus includes a full-service acute hospital along with a medical emergency department, 70 med-surg and ICU beds, 30 rehab beds, and extensive outpatient clinics in addition to our psychiatric units. San Mateo County is a national leader in community mental health services with a commitment to excellent care and to support the recovery of the people we serve. Our award-winning Psychiatric Residency Training Program is based at the Medical Center, and staff psychiatrists are invited to join the faculty and participate in training residents as well as the psychology interns. We also may soon have one or more openings for full-time, benefitted employment, so these extra-help positions offer the chance to see whether a long-term career here would be a good fit. San Mateo Medical Center has adopted the Soarian electronic health record for inpatient medical documentation and orders. Emergency department, admission, and discharge reports are dictated. Outpatient clinic records are maintained in eClinicalWorks (for primary care, internal medicine, and medical specialties) and Avatar (for outpatient mental health). Typical Work Assignment : In Psychiatry Emergency Services (PES), the psychiatrist can expect to see an average of 6 patients during the day shift and 5 at night, typically writing admission orders and notes on one-third of these. On nights and weekends, the PES psychiatrist also covers the inpatient unit and handles emergency consultations on the med-surg and rehab services. On the acute psychiatric inpatient unit, the typical assignment is direct care of 8-9 patients per day, as well as supervision of a resident team covering up to 6 patients. Note that all admission evaluations and orders are handled by the PES and consultation services, not the psychiatrist assigned to the acute unit. Weekday, night, and weekend shifts are all available. NOTE: This Job Announcement was edited on July 29, 2015 regarding the definition of the extra help assignment. Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Examples Of Duties Conduct psychiatric assessments and make diagnoses. Prescribe appropriate treatment plans and prescribe therapy, psychotherapy, or rehabilitation programs. Coordinate the work of consulting medical specialists. Act as physician member of a multi-disciplinary team for clinical work or program development. Train and supervise interns and residents. Provide clinical supervision to licensed and professional staff in other disciplines. Prepare reports and maintain records of activities. Conduct and direct individual and group psychotherapy. Consult and work with other medical and/or mental health professionals in the community when necessary. Confer with patients' relatives regarding illness and treatment. Maintain records of diagnosis, treatment and prognosis according to Joint Commission of Accredited Hospitals Organization standards and other regulatory agencies, and according to San Mateo Medical Center guidelines Develop comprehensive case histories. Perform related duties as assigned. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Board certification in psychiatry, or completion of an accredited psychiatric residency program. Licensure/Certification: License to practice medicine in the State of California. Knowledge of: Principles and practices of psychiatry including both individual and group psychotherapy. Specialized techniques, procedures, and equipment used in psychiatry. Current developments, trends and research in the field. Basic understanding of clinical supervisory principles and practices. Pharmacology including laws regarding informed consent, dosage ranges, drug incompatibilities, and side effects. Proper documentation of clinical services. Principles, practices, and techniques of general medicine and its application. Medical diagnosis and treatment. Skill/Ability to: Perform specialized medical services in psychiatry. Diagnose and treat patients. Develop and monitor appropriate treatment plans. Establish and maintain effective working relationships with patients, their families, staff and others. Learn and apply laws, statutes, codes and regulations governing California health service providers, and JCAHO and other regulatory requirements. Maintain medical records and prepare reports. Serve on interdisciplinary teams. Clinically supervise licensed and professional staff. Application/Examination Anyone may apply. A supplemental application form must be submitted in addition to our standard County employment application. The examination may consist of a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examination or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position. As a result, not all candidates meeting the minimum qualifications are guaranteed advancement through the selection process. Qualified applicants will be notified of the date, time and place of the interview. All interviews will be conducted in San Mateo County, California, and applicants must participate at their own expense. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Final Filing Date: Continuous, Open until Filled Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. San Mateo County is an Equal Opportunity Employer. Analyst: Carolyn Burns (121114) (Psychiatric Specialist - B113 and B129) Keywords:mental health, psychiatrist, specialist, hospital, clinician, resident, residency, health services
Placer County
Eligibility Specialist - I
PLACER COUNTY, CA Auburn, CA, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. If you are interested in Eligibility Specialist I opportunities in the North Lake Tahoe area, please submit a separate application for 2021-15542-02. If you apply for both the Auburn/South Placer and Tahoe recruitments and are qualified, you will only need to take one online examination. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for first screening cut-off in this continuous recruitment, please submit your application materials by January 19, 2021 at 5:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To determine eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative and technical support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Eligibility Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Interview applicants for and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process application; determine and request necessary verification and data to accurately evaluate the applicant or client's eligibility, and determine applicant's/participant's eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures and other pertinent information on an individual basis, in person or by telephone, or in group settings to applicants, participants and the general public. Educate, recommend and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded and/or modified services. Maintain appropriate and accurate case records, documentation and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Conduct program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; preparing lease/contract documents; issue certificates, overpayments and vouchers, issuing checks and making referrals to fraud investigations as necessary; conduct surveys and/or field housing quality inspections relative to compliance standards. Make appropriate determinations according to established criteria and assigned program's regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County and departmental employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey level clerical experience that includes substantial public contact, interviewing, obtaining financial and personal history information, decision making based on complex rules and regulations, and/or written and financial record keeping. Training: Equivalent to the completion of the twelfth grade. Completion of the equivalent of 30 semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university is highly desirable. License or Certificate: When assigned to Veteran Services, ability to obtain, within the probationary period, certification from the State of California Department of Veterans Affairs to present claims to the United States Department of Veterans Affairs pursuant to Title 38, Code of Federal Regulations (CFR) 14.629. When assigned to the WIC program, ability to obtain, within the probationary period, certification from the State of California as a WIC Nutrition Assistant. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods and computer hardware and software and its applications. English usage, spelling, grammar and punctuation. Basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with correctable acuity sufficient to read characters on computer screen; hear and speak with correctable acuity sufficient to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication and division. Effectively interview a wide variety of individuals from diverse cultural and socio-economic backgrounds and who may be physically, emotionally or mentally impaired or distressed. Maintain confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Plan and prioritize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (50%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. Online Examination (50%) The online examination has been tentatively scheduled for the week of 2/8/2021. After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. Applicants must pass the online examination to be considered for employment with Placer County. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 1/25/2021 - Minimum Qualifications Screening Week of 1/25/2021 - Written Examination Invitations Sent Week of 2/8/2021 - Online Examination Week of 2/15/2021 - Eligible List Established Closing Date/Time: Continuous
Jan 04, 2021
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. If you are interested in Eligibility Specialist I opportunities in the North Lake Tahoe area, please submit a separate application for 2021-15542-02. If you apply for both the Auburn/South Placer and Tahoe recruitments and are qualified, you will only need to take one online examination. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for first screening cut-off in this continuous recruitment, please submit your application materials by January 19, 2021 at 5:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To determine eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative and technical support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Eligibility Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Interview applicants for and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process application; determine and request necessary verification and data to accurately evaluate the applicant or client's eligibility, and determine applicant's/participant's eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures and other pertinent information on an individual basis, in person or by telephone, or in group settings to applicants, participants and the general public. Educate, recommend and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded and/or modified services. Maintain appropriate and accurate case records, documentation and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Conduct program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; preparing lease/contract documents; issue certificates, overpayments and vouchers, issuing checks and making referrals to fraud investigations as necessary; conduct surveys and/or field housing quality inspections relative to compliance standards. Make appropriate determinations according to established criteria and assigned program's regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County and departmental employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey level clerical experience that includes substantial public contact, interviewing, obtaining financial and personal history information, decision making based on complex rules and regulations, and/or written and financial record keeping. Training: Equivalent to the completion of the twelfth grade. Completion of the equivalent of 30 semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university is highly desirable. License or Certificate: When assigned to Veteran Services, ability to obtain, within the probationary period, certification from the State of California Department of Veterans Affairs to present claims to the United States Department of Veterans Affairs pursuant to Title 38, Code of Federal Regulations (CFR) 14.629. When assigned to the WIC program, ability to obtain, within the probationary period, certification from the State of California as a WIC Nutrition Assistant. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods and computer hardware and software and its applications. English usage, spelling, grammar and punctuation. Basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with correctable acuity sufficient to read characters on computer screen; hear and speak with correctable acuity sufficient to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication and division. Effectively interview a wide variety of individuals from diverse cultural and socio-economic backgrounds and who may be physically, emotionally or mentally impaired or distressed. Maintain confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Plan and prioritize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (50%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. Online Examination (50%) The online examination has been tentatively scheduled for the week of 2/8/2021. After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. Applicants must pass the online examination to be considered for employment with Placer County. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 1/25/2021 - Minimum Qualifications Screening Week of 1/25/2021 - Written Examination Invitations Sent Week of 2/8/2021 - Online Examination Week of 2/15/2021 - Eligible List Established Closing Date/Time: Continuous
County of Sacramento
Human Services Specialist Level I-II (with Special Skills)
Sacramento County, CA Sacramento, CA, United States
The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 1/22/2021, 2/5/2021 (final) Level 1 - $3,967.20 - $4,823.25/month Level 2 - $4,482.25 - $5,447.94/month Under general supervision, Human Services Specialist Level I/II performs duties in the provisions of public assistance benefits and/or basic employment services to customers and facilitates referrals to available resources, and/or applies regulations and procedures to determine eligibility for one or more public assistance programs. Interfaces and coordinates with other department staff to provide customer services or to provide or clarify information. Watch to explore your career with purpose Examples of Knowledge and Abilities Knowledge of Goals and objectives of public social services Various public assistance programs available to customers and associated rules and regulations Public transportation services Public and private community resources and their programs and processes Techniques for working with a variety of individuals from various socio-economic, ethnic and cultural backgrounds Applicable laws, rules and regulations governing the field of public welfare Interviewing techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions) English usage, spelling, grammar, and punctuation Signs of mental illness, domestic violence, drug and alcohol abuse, and child/elder abuse Principles of active listening, verbal and non-verbal communication, and non-verbal cues Effective case management and time management practices Principles and practices of effective customer service, including understanding, courtesy, diplomacy, empathy, concern, and politeness Confidentiality requirements Effective conflict resolution Ability to Communicate effectively with persons from a variety of social, cultural and economic backgrounds Demonstrate empathy and understanding Read, interpret, apply, and explain complex rules, regulations, programs and policies Review output from State automated systems and determine when information is incorrect Adapt or modify approach based on customer's needs and/or situation Work effectively with people of diverse life styles and varying attitudes Interview effectively in a wide variety of circumstances and elicit sensitive information in an effective, but tactful manner Establish and maintain cooperative, effective working relationships with customers, co-workers, other agencies and the general public Understand non-verbal cues and read body language Identify barriers to self-sufficiency and appropriate resources/referrals to address barriers, including difficult and sensitive situations Learn to recognize signs of child/elder abuse Learn to recognize signs of mental illness, domestic violence, and drug and alcohol abuse, as it related to work assignment Maintain composure in stressful or difficult situations and diffuse upset or angry individuals Navigate through various database systems and effectively locate, enter, and retrieve information Research and find information on the internet Assist customers in attaining needed services Listen effectively Adapt to frequent changes and demonstrate flexibility Communicate clearly and concisely, verbally and in writing Maintain appropriate boundaries with customers Independently initiate and respond to correspondence Reason logically, understand and follow complex instructions and procedures Compile various records and information accurately; evaluate the accuracy of information Analyze situations accurately and adopt an effective course of action Effectively organize and prioritize work assignments Complete a high volume of work and meet deadlines amid multiple interruptions Keep accurate and orderly records Make arithmetical computations accurately and rapidly Maintain confidential information Identify potential fraud and respond appropriately Employment Qualifications Minimum Qualifications Either: Successful completion of 60 semester or 90 quarter units from an accredited college or university with 24 semester or 36 quarter units in Social Work, Sociology, Psychology, Counseling or other field closely related to the intent of the class. Or: Two years of full-time, paid experience with responsibility for one or more of the following: obtaining and recording factual information; explaining rules, regulations, policies, or procedures; decision making based on complex rules and regulations; and/or written and financial record keeping at a clerical or higher level. Note: Related fields above may include Behavioral Science, Child Development, Community Health Education, Cultural Anthropology, Ethnic Studies, Family Studies, Gerontology, Human Development, Mental Health, and Public Health. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Working conditions: Some positions in this class may require the incumbent to: Be exposed to and/or interact with hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work during non-routine hours, standby and/or callback. Work in and around substandard living areas with exposure to common communicable diseases or conditions. Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. On a continuous basis, answer a high volume of telephone calls, and/or work in a call center environment. Special skills: Special skills classes require sufficient knowledge to speak, read and write fluently a language other than Standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve customers and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using Standard English and a language other than Standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Specialist Level I/II - African American Culture Human Services Specialist Level I/II - Arabic Language and Middle Eastern Culture Human Services Specialist Level I/II - Armenian Language and Culture Human Services Specialist Level I/II - Cambodian Language and Culture Human Services Specialist Level I/II - Chinese Language and Culture Human Services Specialist Level I/II - Farsi Language and Persian Culture Human Services Specialist Level I/II - Hmong Language and Culture Human Services Specialist Level I/II - Japanese Language and Culture Human Services Specialist Level I/II - Korean Language and Culture Human Services Specialist Level I/II - Lao Language and Culture Human Services Specialist Level I/II - Mien Language and Culture Human Services Specialist Level I/II - Native American Culture Human Services Specialist Level I/II - Punjabi Language and East Indian Culture Human Services Specialist Level I/II - Russian Language and Culture Human Services Specialist Level I/II - Spanish Language and Latin Culture Human Services Specialist Level I/II - Tagalog Language and Filipino Culture Human Services Specialist Level I/II - Ukrainian Language and Culture Human Services Specialist Level I/II - Vietnamese Language and Culture Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/5/2021 5:00 PM Pacific
Jan 08, 2021
The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 1/22/2021, 2/5/2021 (final) Level 1 - $3,967.20 - $4,823.25/month Level 2 - $4,482.25 - $5,447.94/month Under general supervision, Human Services Specialist Level I/II performs duties in the provisions of public assistance benefits and/or basic employment services to customers and facilitates referrals to available resources, and/or applies regulations and procedures to determine eligibility for one or more public assistance programs. Interfaces and coordinates with other department staff to provide customer services or to provide or clarify information. Watch to explore your career with purpose Examples of Knowledge and Abilities Knowledge of Goals and objectives of public social services Various public assistance programs available to customers and associated rules and regulations Public transportation services Public and private community resources and their programs and processes Techniques for working with a variety of individuals from various socio-economic, ethnic and cultural backgrounds Applicable laws, rules and regulations governing the field of public welfare Interviewing techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions) English usage, spelling, grammar, and punctuation Signs of mental illness, domestic violence, drug and alcohol abuse, and child/elder abuse Principles of active listening, verbal and non-verbal communication, and non-verbal cues Effective case management and time management practices Principles and practices of effective customer service, including understanding, courtesy, diplomacy, empathy, concern, and politeness Confidentiality requirements Effective conflict resolution Ability to Communicate effectively with persons from a variety of social, cultural and economic backgrounds Demonstrate empathy and understanding Read, interpret, apply, and explain complex rules, regulations, programs and policies Review output from State automated systems and determine when information is incorrect Adapt or modify approach based on customer's needs and/or situation Work effectively with people of diverse life styles and varying attitudes Interview effectively in a wide variety of circumstances and elicit sensitive information in an effective, but tactful manner Establish and maintain cooperative, effective working relationships with customers, co-workers, other agencies and the general public Understand non-verbal cues and read body language Identify barriers to self-sufficiency and appropriate resources/referrals to address barriers, including difficult and sensitive situations Learn to recognize signs of child/elder abuse Learn to recognize signs of mental illness, domestic violence, and drug and alcohol abuse, as it related to work assignment Maintain composure in stressful or difficult situations and diffuse upset or angry individuals Navigate through various database systems and effectively locate, enter, and retrieve information Research and find information on the internet Assist customers in attaining needed services Listen effectively Adapt to frequent changes and demonstrate flexibility Communicate clearly and concisely, verbally and in writing Maintain appropriate boundaries with customers Independently initiate and respond to correspondence Reason logically, understand and follow complex instructions and procedures Compile various records and information accurately; evaluate the accuracy of information Analyze situations accurately and adopt an effective course of action Effectively organize and prioritize work assignments Complete a high volume of work and meet deadlines amid multiple interruptions Keep accurate and orderly records Make arithmetical computations accurately and rapidly Maintain confidential information Identify potential fraud and respond appropriately Employment Qualifications Minimum Qualifications Either: Successful completion of 60 semester or 90 quarter units from an accredited college or university with 24 semester or 36 quarter units in Social Work, Sociology, Psychology, Counseling or other field closely related to the intent of the class. Or: Two years of full-time, paid experience with responsibility for one or more of the following: obtaining and recording factual information; explaining rules, regulations, policies, or procedures; decision making based on complex rules and regulations; and/or written and financial record keeping at a clerical or higher level. Note: Related fields above may include Behavioral Science, Child Development, Community Health Education, Cultural Anthropology, Ethnic Studies, Family Studies, Gerontology, Human Development, Mental Health, and Public Health. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Working conditions: Some positions in this class may require the incumbent to: Be exposed to and/or interact with hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work during non-routine hours, standby and/or callback. Work in and around substandard living areas with exposure to common communicable diseases or conditions. Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. On a continuous basis, answer a high volume of telephone calls, and/or work in a call center environment. Special skills: Special skills classes require sufficient knowledge to speak, read and write fluently a language other than Standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve customers and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using Standard English and a language other than Standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Specialist Level I/II - African American Culture Human Services Specialist Level I/II - Arabic Language and Middle Eastern Culture Human Services Specialist Level I/II - Armenian Language and Culture Human Services Specialist Level I/II - Cambodian Language and Culture Human Services Specialist Level I/II - Chinese Language and Culture Human Services Specialist Level I/II - Farsi Language and Persian Culture Human Services Specialist Level I/II - Hmong Language and Culture Human Services Specialist Level I/II - Japanese Language and Culture Human Services Specialist Level I/II - Korean Language and Culture Human Services Specialist Level I/II - Lao Language and Culture Human Services Specialist Level I/II - Mien Language and Culture Human Services Specialist Level I/II - Native American Culture Human Services Specialist Level I/II - Punjabi Language and East Indian Culture Human Services Specialist Level I/II - Russian Language and Culture Human Services Specialist Level I/II - Spanish Language and Latin Culture Human Services Specialist Level I/II - Tagalog Language and Filipino Culture Human Services Specialist Level I/II - Ukrainian Language and Culture Human Services Specialist Level I/II - Vietnamese Language and Culture Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/5/2021 5:00 PM Pacific
Placer County
Eligibility Specialist - I
PLACER COUNTY, CA Auburn, CA, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the North Lake Tahoe area. If you are interested in Eligibility Specialist I opportunities in the South Placer and Auburn areas, please submit a separate application for 2021-15542-01 . If you apply for both the Auburn/South Placer and Tahoe recruitments and are qualified, you will only need to take one online examination. POSITION INFORMATION The eligible list established from this recruitment will be used to fill positions in the Tahoe area only. Salary plus up to an additional $875 per month Tahoe Branch Assignment Premium for employees who meet residency requirements . Positions may reside in the Health and Human Services Department - Human Services Division in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To determine eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative and technical support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Eligibility Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Interview applicants for and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process application; determine and request necessary verification and data to accurately evaluate the applicant or client's eligibility, and determine applicant's/participant's eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures and other pertinent information on an individual basis, in person or by telephone, or in group settings to applicants, participants and the general public. Educate, recommend and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded and/or modified services. Maintain appropriate and accurate case records, documentation and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Conduct program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; preparing lease/contract documents; issue certificates, overpayments and vouchers, issuing checks and making referrals to fraud investigations as necessary; conduct surveys and/or field housing quality inspections relative to compliance standards. Make appropriate determinations according to established criteria and assigned program's regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County and departmental employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey level clerical experience that includes substantial public contact, interviewing, obtaining financial and personal history information, decision making based on complex rules and regulations, and/or written and financial record keeping. Training: Equivalent to the completion of the twelfth grade. Completion of the equivalent of 30 semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university is highly desirable. License or Certificate: When assigned to Veteran Services, ability to obtain, within the probationary period, certification from the State of California Department of Veterans Affairs to present claims to the United States Department of Veterans Affairs pursuant to Title 38, Code of Federal Regulations (CFR) 14.629. When assigned to the WIC program, ability to obtain, within the probationary period, certification from the State of California as a WIC Nutrition Assistant. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods and computer hardware and software and its applications. English usage, spelling, grammar and punctuation. Basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with correctable acuity sufficient to read characters on computer screen; hear and speak with correctable acuity sufficient to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication and division. Effectively interview a wide variety of individuals from diverse cultural and socio-economic backgrounds and who may be physically, emotionally or mentally impaired or distressed. Maintain confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Plan and prioritize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (50%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. Online Examination (50%) The online examination has been tentatively scheduled for the week of 2/8/2021. After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. Applicants must pass the online examination to be considered for employment with Placer County. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 1/25/2021 - Minimum Qualifications Screening Week of 1/25/2021 - Written Examination Invitations Sent Week of 2/8/2021 - Online Examination Week of 2/15/2021 - Eligible List Established Closing Date/Time: 1/19/2021 5:00:00 PM
Jan 04, 2021
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the North Lake Tahoe area. If you are interested in Eligibility Specialist I opportunities in the South Placer and Auburn areas, please submit a separate application for 2021-15542-01 . If you apply for both the Auburn/South Placer and Tahoe recruitments and are qualified, you will only need to take one online examination. POSITION INFORMATION The eligible list established from this recruitment will be used to fill positions in the Tahoe area only. Salary plus up to an additional $875 per month Tahoe Branch Assignment Premium for employees who meet residency requirements . Positions may reside in the Health and Human Services Department - Human Services Division in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To determine eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative and technical support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Eligibility Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Interview applicants for and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process application; determine and request necessary verification and data to accurately evaluate the applicant or client's eligibility, and determine applicant's/participant's eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures and other pertinent information on an individual basis, in person or by telephone, or in group settings to applicants, participants and the general public. Educate, recommend and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded and/or modified services. Maintain appropriate and accurate case records, documentation and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Conduct program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; preparing lease/contract documents; issue certificates, overpayments and vouchers, issuing checks and making referrals to fraud investigations as necessary; conduct surveys and/or field housing quality inspections relative to compliance standards. Make appropriate determinations according to established criteria and assigned program's regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County and departmental employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey level clerical experience that includes substantial public contact, interviewing, obtaining financial and personal history information, decision making based on complex rules and regulations, and/or written and financial record keeping. Training: Equivalent to the completion of the twelfth grade. Completion of the equivalent of 30 semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university is highly desirable. License or Certificate: When assigned to Veteran Services, ability to obtain, within the probationary period, certification from the State of California Department of Veterans Affairs to present claims to the United States Department of Veterans Affairs pursuant to Title 38, Code of Federal Regulations (CFR) 14.629. When assigned to the WIC program, ability to obtain, within the probationary period, certification from the State of California as a WIC Nutrition Assistant. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods and computer hardware and software and its applications. English usage, spelling, grammar and punctuation. Basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with correctable acuity sufficient to read characters on computer screen; hear and speak with correctable acuity sufficient to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication and division. Effectively interview a wide variety of individuals from diverse cultural and socio-economic backgrounds and who may be physically, emotionally or mentally impaired or distressed. Maintain confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Plan and prioritize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (50%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. Online Examination (50%) The online examination has been tentatively scheduled for the week of 2/8/2021. After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. Applicants must pass the online examination to be considered for employment with Placer County. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 1/25/2021 - Minimum Qualifications Screening Week of 1/25/2021 - Written Examination Invitations Sent Week of 2/8/2021 - Online Examination Week of 2/15/2021 - Eligible List Established Closing Date/Time: 1/19/2021 5:00:00 PM
Cal State University (CSU) East Bay
Sankofa Programs Specialist - Student Services Professional III (5900)
Cal State University (CSU) East Bay 25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Sankofa Scholars Program is a learning community developed to support the retention and graduation of our African American/Black students at CSUEB. The Sankofa Scholars Program assist students who are seeking a cultural connection through community building activities and connecting participants to faculty and staff, as these are essential components to achieving academic success. ABOUT THE POSITION: The Sankofa Scholars Programs Specialist will provide a full range of academic support services, and cultural activities to promote success for participating students in the Sankofa Scholars Program at CSU, East Bay. The Sankofa Scholars Programs Specialist is responsible for improving and delivering service to students through administration, technology and communication. This position will lead in the program planning, implementation, assessment and evaluation. Additionally, the Sankofa Scholars Program Specialist will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The Sankofa Scholars Program Specialist will lead the programmatic components and academic partnerships of the Sankofa Program, which includes: targeted outreach to high school and community college students, oversight of the program's application process and admissions procedures; administering academic support services to students enrolled within the Sankofa Scholars program; referrals to on- and off-campus support services; monitoring and managing the program budget; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. RESPONSIBILITIES: Program Development and Coordination: The Sankofa Scholars Programs Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of Sankofa Scholars services. * Identify best practices that support the Sankofa Scholars student community through research at similar institutions. Write a final report which outlines a proposal to implement services and programs that support student success. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement and overall satisfaction. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with SEAS Program Specialists to reduce redundancy. * Implement innovative ways of encouraging and supporting the personal and career developmental needs of the population served through the Kaleidoscope mentor program. * Plan, develop, and coordinate Sankofa Scholars participant events (e.g., Year End Ceremony, Welcome/orientation) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of event. Outreach, Marketing and Administrative Duties: * Ensure all publications are updated in both print and on the website. * Organize and lead the Sankofa application process by working with educational equity programs on- and off-campus to identify potential students, disseminate program information and application materials. * Review applications and interview prospective students and assess their abilities and readiness. Upon completion of the application and interview assessment process, makes recommendations. * Coordinate the application, orientation and on-boarding process for Sankofa Scholar participants. * Provide lead work direction for front desk student assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to student assistant in processing of applications, correspondence, and participant file organization. * Coordinate quarterly advisory board meetings under the general supervision of the Director of Equity Initiatives. * Conduct program evaluation and assessment, completing monthly and annual reports for the Director of Equity Initiatives. * Under general supervision, track the Sankofa Scholars program budget expenditures. Liaison and Campus Involvement Responsibilities: * Conduct and coordinate presentations to campus visitors (applicants and general public, such as community college counselors, and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and SEAS Welcome. * Develop and implement outreach activities on campus and at local community colleges and/or area high schools and community organizations as appropriate to promote Sankofa Scholars support services at CSUEB. * Participate in on-campus and off-campus events that promote the recruitment of new students and support their transition to the University. * Represent the department and SEAS in appropriate committees. * Partake in appropriate professional development activities to remain current on relevant issues pertaining to higher education and the recruitment and retention of African American/Black students. * Participate in campus wide events and programs, which seek to recruit, retain, or encourage the success of African American/Black students. * Participate in appropriate Student Affairs and University-wide meetings including, but not limited to, university committees, staff meetings, retreats, problem solving meetings, team projects, and divisional meetings, representing the interests of African American/Black students served. Other duties as assigned. REQUIREMENTS: * Knowledge of current issues affecting higher education, student services, academic advising, underrepresented and underserved populations. * Knowledge of individual and group dynamics to be used when counseling clients. * Knowledge of complex and evolving university policies and procedures regarding academic probation, academic disqualification, academic renewal and reinstatement. * Knowledge of student population served: African American/Black students or community. * Skills in computers including a working knowledge of computer applications including all Microsoft Office products and online systems including PeopleSoft. * Excellent communication skills including listening, writing and speaking which includes public speaking. * Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. * Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. * Ability to develop, implement and manage retention related programs/services. * Ability to interact and work cooperatively with a diverse student population and staff. * Ability to generate and maintain collaborative working relationships with campus and community stakeholders. * Ability to operate independently while applying sound professional judgment, maintaining professional standards and ensuring client confidentiality. * Ability to analyze complex situations accurately and adopt effective courses of action. * Ability to work evenings and weekends when needed for special events. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * 2 years of experience working in college student services. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, buts not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Jan 15, 2021
Full Time
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Sankofa Scholars Program is a learning community developed to support the retention and graduation of our African American/Black students at CSUEB. The Sankofa Scholars Program assist students who are seeking a cultural connection through community building activities and connecting participants to faculty and staff, as these are essential components to achieving academic success. ABOUT THE POSITION: The Sankofa Scholars Programs Specialist will provide a full range of academic support services, and cultural activities to promote success for participating students in the Sankofa Scholars Program at CSU, East Bay. The Sankofa Scholars Programs Specialist is responsible for improving and delivering service to students through administration, technology and communication. This position will lead in the program planning, implementation, assessment and evaluation. Additionally, the Sankofa Scholars Program Specialist will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The Sankofa Scholars Program Specialist will lead the programmatic components and academic partnerships of the Sankofa Program, which includes: targeted outreach to high school and community college students, oversight of the program's application process and admissions procedures; administering academic support services to students enrolled within the Sankofa Scholars program; referrals to on- and off-campus support services; monitoring and managing the program budget; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. RESPONSIBILITIES: Program Development and Coordination: The Sankofa Scholars Programs Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of Sankofa Scholars services. * Identify best practices that support the Sankofa Scholars student community through research at similar institutions. Write a final report which outlines a proposal to implement services and programs that support student success. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement and overall satisfaction. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with SEAS Program Specialists to reduce redundancy. * Implement innovative ways of encouraging and supporting the personal and career developmental needs of the population served through the Kaleidoscope mentor program. * Plan, develop, and coordinate Sankofa Scholars participant events (e.g., Year End Ceremony, Welcome/orientation) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of event. Outreach, Marketing and Administrative Duties: * Ensure all publications are updated in both print and on the website. * Organize and lead the Sankofa application process by working with educational equity programs on- and off-campus to identify potential students, disseminate program information and application materials. * Review applications and interview prospective students and assess their abilities and readiness. Upon completion of the application and interview assessment process, makes recommendations. * Coordinate the application, orientation and on-boarding process for Sankofa Scholar participants. * Provide lead work direction for front desk student assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to student assistant in processing of applications, correspondence, and participant file organization. * Coordinate quarterly advisory board meetings under the general supervision of the Director of Equity Initiatives. * Conduct program evaluation and assessment, completing monthly and annual reports for the Director of Equity Initiatives. * Under general supervision, track the Sankofa Scholars program budget expenditures. Liaison and Campus Involvement Responsibilities: * Conduct and coordinate presentations to campus visitors (applicants and general public, such as community college counselors, and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and SEAS Welcome. * Develop and implement outreach activities on campus and at local community colleges and/or area high schools and community organizations as appropriate to promote Sankofa Scholars support services at CSUEB. * Participate in on-campus and off-campus events that promote the recruitment of new students and support their transition to the University. * Represent the department and SEAS in appropriate committees. * Partake in appropriate professional development activities to remain current on relevant issues pertaining to higher education and the recruitment and retention of African American/Black students. * Participate in campus wide events and programs, which seek to recruit, retain, or encourage the success of African American/Black students. * Participate in appropriate Student Affairs and University-wide meetings including, but not limited to, university committees, staff meetings, retreats, problem solving meetings, team projects, and divisional meetings, representing the interests of African American/Black students served. Other duties as assigned. REQUIREMENTS: * Knowledge of current issues affecting higher education, student services, academic advising, underrepresented and underserved populations. * Knowledge of individual and group dynamics to be used when counseling clients. * Knowledge of complex and evolving university policies and procedures regarding academic probation, academic disqualification, academic renewal and reinstatement. * Knowledge of student population served: African American/Black students or community. * Skills in computers including a working knowledge of computer applications including all Microsoft Office products and online systems including PeopleSoft. * Excellent communication skills including listening, writing and speaking which includes public speaking. * Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. * Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. * Ability to develop, implement and manage retention related programs/services. * Ability to interact and work cooperatively with a diverse student population and staff. * Ability to generate and maintain collaborative working relationships with campus and community stakeholders. * Ability to operate independently while applying sound professional judgment, maintaining professional standards and ensuring client confidentiality. * Ability to analyze complex situations accurately and adopt effective courses of action. * Ability to work evenings and weekends when needed for special events. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * 2 years of experience working in college student services. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, buts not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled

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