Kitsap County
Bremerton, Washington, United States
OVERVIEW Kitsap County Department of Human Services H ousing and Homelessness Division The Housing and Homelessness Division of Kitsap County Human Services Department is looking for an experienced program manager to oversee a regional program to carry out all aspects of the Homeless Housing and Affordable Housing Program, including as specified in legislation mandated by the Washington State legislature. This position is responsible to develop and manage key partnerships with community organizations and individuals, coordinate the program and funding with other county and state efforts, and respond to an evolving social services environment. Our new team member will have overall responsibility to include leading systemic countywide planning, ensuring strategic investments of public funding, measuring and reporting on program progress and effectiveness, and leading a coordinated and effective response to homelessness and the need for affordable housing. The incumbent will manage an amazing and talented group of professionals working on various programs within the division. The successful candidate will have knowledge of state and local grant requirements; Kitsap County social service and affordable housing providers; state and federal homeless policies, best practices and trends; and knowledge and experience relevant to homelessness and affordable housing subject matter. For more information on our division and the services we offer, visit us at: HH-Housing and Homelessness Landing (kitsapgov.com) While an office is available for use at the Norm Dicks Building in Bremerton, this position is also able to work a hybrid/remote schedule. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Bachelor's degree in the social sciences or closely related field and Five years of housing and homelessness program related experience and One year of supervisory or management level experience Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Master's degree in one of the social sciences or closely related field Advanced training on the Washington Commerce Homeless Management Information System, including data entry, report generation, and data analysis Experience with citizen participation and stakeholder involvement processes Experience working with the Washington State Department of Commerce Housing Unit Experience working with elected officials Experience providing technical assistance to grantees If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting utilizing standard office equipment. Travel will be required for offsite meetings with local, regional, and statewide groups as needed. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Supervise assigned staff including setting work priorities, procedures, planning, organizing, assigning, mentoring, assisting, motivating, and training. Evaluate the work of assigned staff, establish standards of performance, and participate in the hiring of new employees. Provide strategic planning and management of division projects including preparing and oversight of projects, grant proposals and contract administration to ensure compliance, prepare and maintain documentation, monitor performance and progress and deliver reports as required. Prepare and make public presentation of oral and visual reports to committees, community groups, special interest groups, elected officials on program details, impacts, and status. Manage the competitive grant application process, including citizen participation and stakeholder involvement. Grant management to include reimbursements, data quality, and monitoring. Provide local administration of the Homeless Management Information System, including providing technical assistance and ensuring data quality. Serve as key liaison and maintain professional relationships with County departments and managers, interdepartmental committees, and the general public. Assure work is performed in a timely and efficient manner and in accordance with guidelines, procedures, and legal requirements. Audit program for compliance with federal, state, and local requirements. Analyst program for effectiveness and recommend improvements to existing services and system operations. Provide planning leadership and direction and develop short and long-range plans, goals, and objectives. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. Flexible hours are available, as approved by management. This position is open until filled and will be screened weekly. Closing Date/Time: Continuous
Mar 28, 2023
Full Time
OVERVIEW Kitsap County Department of Human Services H ousing and Homelessness Division The Housing and Homelessness Division of Kitsap County Human Services Department is looking for an experienced program manager to oversee a regional program to carry out all aspects of the Homeless Housing and Affordable Housing Program, including as specified in legislation mandated by the Washington State legislature. This position is responsible to develop and manage key partnerships with community organizations and individuals, coordinate the program and funding with other county and state efforts, and respond to an evolving social services environment. Our new team member will have overall responsibility to include leading systemic countywide planning, ensuring strategic investments of public funding, measuring and reporting on program progress and effectiveness, and leading a coordinated and effective response to homelessness and the need for affordable housing. The incumbent will manage an amazing and talented group of professionals working on various programs within the division. The successful candidate will have knowledge of state and local grant requirements; Kitsap County social service and affordable housing providers; state and federal homeless policies, best practices and trends; and knowledge and experience relevant to homelessness and affordable housing subject matter. For more information on our division and the services we offer, visit us at: HH-Housing and Homelessness Landing (kitsapgov.com) While an office is available for use at the Norm Dicks Building in Bremerton, this position is also able to work a hybrid/remote schedule. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Bachelor's degree in the social sciences or closely related field and Five years of housing and homelessness program related experience and One year of supervisory or management level experience Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Master's degree in one of the social sciences or closely related field Advanced training on the Washington Commerce Homeless Management Information System, including data entry, report generation, and data analysis Experience with citizen participation and stakeholder involvement processes Experience working with the Washington State Department of Commerce Housing Unit Experience working with elected officials Experience providing technical assistance to grantees If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting utilizing standard office equipment. Travel will be required for offsite meetings with local, regional, and statewide groups as needed. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Supervise assigned staff including setting work priorities, procedures, planning, organizing, assigning, mentoring, assisting, motivating, and training. Evaluate the work of assigned staff, establish standards of performance, and participate in the hiring of new employees. Provide strategic planning and management of division projects including preparing and oversight of projects, grant proposals and contract administration to ensure compliance, prepare and maintain documentation, monitor performance and progress and deliver reports as required. Prepare and make public presentation of oral and visual reports to committees, community groups, special interest groups, elected officials on program details, impacts, and status. Manage the competitive grant application process, including citizen participation and stakeholder involvement. Grant management to include reimbursements, data quality, and monitoring. Provide local administration of the Homeless Management Information System, including providing technical assistance and ensuring data quality. Serve as key liaison and maintain professional relationships with County departments and managers, interdepartmental committees, and the general public. Assure work is performed in a timely and efficient manner and in accordance with guidelines, procedures, and legal requirements. Audit program for compliance with federal, state, and local requirements. Analyst program for effectiveness and recommend improvements to existing services and system operations. Provide planning leadership and direction and develop short and long-range plans, goals, and objectives. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. Flexible hours are available, as approved by management. This position is open until filled and will be screened weekly. Closing Date/Time: Continuous
City of San Rafael, CA
San Rafael, CA, United States
HOMESLESSNESS AND HOUSING ANALYST $6,505 - $7,906 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, March 31, 2023, for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael is recruiting for a Homelessness and Housing Analyst in our Community Development Department. The Homelessness and Housing Analyst will partner with other Community Development Department staff to implement, administer, and expand the City's housing and homelessness response program. On homelessness, the analyst will oversee and evaluate the City's contracts, partnerships, and safety net programs, including access to shelter and housing, food and health services, case management, workforce development and more. Regarding housing, the analyst will assist with program and policy evaluation, research housing policies, analyze local data, support community outreach, and seek funding and partnerships. This is a professional-level classification that performs complex analytical duties in the implementation, administration, and expansion of the City's housing and homelessness response program. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list is meant to be illustrative and does not represent an exhaustive list of duties and responsibilities. Incumbents may not perform all duties and responsibilities listed. Other duties may be assigned. Work with other City departments, outside agencies, non-profits, community leaders, and engaged citizen organizations to address housing quality issues and homelessness response in a collaborative way. Assess service needs of the target special needs populations, such as chronically homeless individuals, transition-age youth, etc. Plan and develop programs based on identified needs, funding availability, and discussions with community agencies. Work with City staff to provide referrals and social support program options. Plan and develop public information campaigns to encourage support for and participation in City-sponsored and community-based programs. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve. Assists with identification, securing, and oversight of federal, state, and local funding resources for housing and human services, such as HOME Investment Partnership Program and Community Development Block Grant (CDBG) Program. Assist in administration of the Affordable Housing Trust Fund and the collection of in-lieu fees. Monitor Below Market Rate (BMR) housing agreements. Analyze housing inspection observations and other data sources to develop policy that increases the safety and quality of housing in San Rafael. Develop and present reports to decision makers and stakeholders. Provide public outreach, with particular attention to reaching underrepresented groups. Work with consultants and vendors and oversee related timelines and outcomes. Assist in the development and implementation of the City's Housing Element and other planning reports. Perform related duties. KNOWLEDGE OF/ABILITY TO: Social, economic, health and safety issues facing high-risk populations and the dynamics of human behavior. Data collection and needs assessment methods. Consensus building and conflict resolution techniques. Federal, state and municipal laws and regulations governing housing and community development projects and programs, and related supportive services, and federal, state, and private funding techniques. Monitoring and assessment techniques, contract compliance and auditing, project development and management, and interpretation of program regulations. Plan, organize, and coordinate a variety of contractors, partners and collaborators. Identify innovative strategies for addressing affordable housing and homeless programs. Apply an equity lens in evaluating potential and existing policies and strategies. Develop and present ideas to decision makers that are data-driven and evaluated through measurable outcomes. Analyze the costs and benefits of policies and programs. Establish and maintain effective working relationships with those encountered in the course of the work. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to read, analyze, and interpret technical procedures and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers, officials, and the public. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the required knowledge skills, and abilities may qualify. A typical way to obtain the knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills, and abilities is: Equivalent to graduation from a four-year college or university with major coursework in public administration, public health, sociology, housing, or a related field, AND Four (4) years of experience in community organization, program monitoring and evaluation, or the development and delivery of housing, homeless, and human services programs, including two (2) years managing complex projects. Progressively responsible related experience may be substituted for the college coursework on a year-for-year basis. CERTIFICATES, LICENSES, REGISTRATIONS: Possession of a valid California Driver's License by the date of appointment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Vision abilities required include close vision, distance vision, and ability adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display. The employee is occasionally exposed to outside weather conditions, occasionally uses personal vehicle, and occasionally works in evenings or on weekends. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required. Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and drug screen. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to apply via CalOpps: https://www.calopps.org/san-rafael/job-20358054 For more information about the City of San Rafael, please visit www.cityofsanrafael.org Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job PDF: Homeslessness and Housing Analyst Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $6,505 - $7,906 per month DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $828.49; Employee+1 - $1,567.16; Employee+Family - $1,717.29; Waive Coverage $300.00) Life and Long-Term Disability Insurance:$5,000 basic and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members Deferred Comp: Participation is voluntary 125 Plan: Participation is voluntary Annual Leave:Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $150 per month for certified fluency. Social Security: The City of San Rafael does not contribute to social security Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Mar 09, 2023
HOMESLESSNESS AND HOUSING ANALYST $6,505 - $7,906 per month Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, March 31, 2023, for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael is recruiting for a Homelessness and Housing Analyst in our Community Development Department. The Homelessness and Housing Analyst will partner with other Community Development Department staff to implement, administer, and expand the City's housing and homelessness response program. On homelessness, the analyst will oversee and evaluate the City's contracts, partnerships, and safety net programs, including access to shelter and housing, food and health services, case management, workforce development and more. Regarding housing, the analyst will assist with program and policy evaluation, research housing policies, analyze local data, support community outreach, and seek funding and partnerships. This is a professional-level classification that performs complex analytical duties in the implementation, administration, and expansion of the City's housing and homelessness response program. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list is meant to be illustrative and does not represent an exhaustive list of duties and responsibilities. Incumbents may not perform all duties and responsibilities listed. Other duties may be assigned. Work with other City departments, outside agencies, non-profits, community leaders, and engaged citizen organizations to address housing quality issues and homelessness response in a collaborative way. Assess service needs of the target special needs populations, such as chronically homeless individuals, transition-age youth, etc. Plan and develop programs based on identified needs, funding availability, and discussions with community agencies. Work with City staff to provide referrals and social support program options. Plan and develop public information campaigns to encourage support for and participation in City-sponsored and community-based programs. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve. Assists with identification, securing, and oversight of federal, state, and local funding resources for housing and human services, such as HOME Investment Partnership Program and Community Development Block Grant (CDBG) Program. Assist in administration of the Affordable Housing Trust Fund and the collection of in-lieu fees. Monitor Below Market Rate (BMR) housing agreements. Analyze housing inspection observations and other data sources to develop policy that increases the safety and quality of housing in San Rafael. Develop and present reports to decision makers and stakeholders. Provide public outreach, with particular attention to reaching underrepresented groups. Work with consultants and vendors and oversee related timelines and outcomes. Assist in the development and implementation of the City's Housing Element and other planning reports. Perform related duties. KNOWLEDGE OF/ABILITY TO: Social, economic, health and safety issues facing high-risk populations and the dynamics of human behavior. Data collection and needs assessment methods. Consensus building and conflict resolution techniques. Federal, state and municipal laws and regulations governing housing and community development projects and programs, and related supportive services, and federal, state, and private funding techniques. Monitoring and assessment techniques, contract compliance and auditing, project development and management, and interpretation of program regulations. Plan, organize, and coordinate a variety of contractors, partners and collaborators. Identify innovative strategies for addressing affordable housing and homeless programs. Apply an equity lens in evaluating potential and existing policies and strategies. Develop and present ideas to decision makers that are data-driven and evaluated through measurable outcomes. Analyze the costs and benefits of policies and programs. Establish and maintain effective working relationships with those encountered in the course of the work. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to read, analyze, and interpret technical procedures and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers, officials, and the public. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the required knowledge skills, and abilities may qualify. A typical way to obtain the knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills, and abilities is: Equivalent to graduation from a four-year college or university with major coursework in public administration, public health, sociology, housing, or a related field, AND Four (4) years of experience in community organization, program monitoring and evaluation, or the development and delivery of housing, homeless, and human services programs, including two (2) years managing complex projects. Progressively responsible related experience may be substituted for the college coursework on a year-for-year basis. CERTIFICATES, LICENSES, REGISTRATIONS: Possession of a valid California Driver's License by the date of appointment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Vision abilities required include close vision, distance vision, and ability adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display. The employee is occasionally exposed to outside weather conditions, occasionally uses personal vehicle, and occasionally works in evenings or on weekends. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required. Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, and drug screen. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to apply via CalOpps: https://www.calopps.org/san-rafael/job-20358054 For more information about the City of San Rafael, please visit www.cityofsanrafael.org Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job PDF: Homeslessness and Housing Analyst Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $6,505 - $7,906 per month DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $828.49; Employee+1 - $1,567.16; Employee+Family - $1,717.29; Waive Coverage $300.00) Life and Long-Term Disability Insurance:$5,000 basic and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members Deferred Comp: Participation is voluntary 125 Plan: Participation is voluntary Annual Leave:Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $150 per month for certified fluency. Social Security: The City of San Rafael does not contribute to social security Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description HOMELESS SERVICES MANAGER Full Time, Regular Employment Opportunity The City of Sunnyvale is seeking a Homeless Services Manager to join the Housing Division of the Community Development Department. The Housing Division is a passionate and hardworking group of professionals dedicated to addressing the housing and human service needs of the community. We work collaboratively to achieve our housing goals and foster an innovative and team focused work environment. The Homeless Services Manager will oversee housing staff who also focus on human service programs within the division. Under general direction of the Housing Officer, the Homeless Services Manager will oversee coordination and implementation of new homeless service programs such as Safe RV Parking, Universal Basic Income, and new transitional housing developments, as well as manage existing funding partnerships which support the unhoused. As the City Council has recently established supporting the unhoused as a Council Policy Priority, the Homeless Services Manager will play a critical role in identifying service needs and creative problem solving towards meeting these needs and providing policy direction. The selected candidate will foster and maintain strategic partnerships with public and private entities to identify opportunities and deliver measurable results. The Homeless Services Manager will coordinate high level citywide outreach and engagement strategies, attend public hearings as needed, and serve as staff liaison between the City and partners countywide. Essential Job Functions (May include, but are not limited to, the following): Manages the City's efforts to end homelessness and mitigate its impacts in our community, developing short- and long-term goals in alignment with regional strategies. Develops and implements communications strategies including public outreach strategies and the dissemination of materials related to homeless issues and services, including the network of service providers. Recommends and leads implementation of homeless and human service-related policies, procedures, goals, and objectives; establishes schedules and methods for the development, implementation, compliance, and monitoring of these programs. Develops homeless services guidelines and outreach materials. Plans, prioritizes, assigns, supervises, and reviews the work of staff involved in the implementation of assigned homeless and human services programs. Provides highly complex staff assistance to higher level management; prepares and presents staff reports and other necessary correspondence related to assigned activities and services; presents reports to City Council, and various commissions, committees, and boards. Analyzes and identifies potential funding sources, programs, and services for the unhoused and for those at risk of homelessness. Drafts grant proposals and manages required applications and reporting requirements. Negotiates, prepares, administers, and monitors contracts and agreements, contractors and others involved in assigned programs and activities. Works to develop innovative programs in coordination with local, county and state resources to reduce and end homelessness in the City, including regional approaches. Serves as the primary contact regarding all homelessness related issues by serving as a communication conduit and resource for the unhoused and concerned community members. Serves as City Liaison regarding homeless issues and represents the City with various entities and organizations that work to prevent and end homelessness and other related issues. Acts as a representative to various community groups, private businesses, and others regarding questions, problems, concerns, and activities in the provision of assigned program operations, activities, and services. Attends and participates in professional group meetings; stays abreast of new trends and innovations in areas of assigned programs; researches emerging practices and enhancements and their applicability to City needs. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. Participates in budget preparation and administration; prepares cost estimates for budget recommendations; monitors and controls expenditures. Participates in the selection of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing customer service. The need to lift, drag and push files, paper, books, and documents weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: A Bachelor's degree from an accredited college or university with major coursework in in Social Work, Behavioral Science, Social Science, Business Administration, Urban Planning, or Public Administration or a related field; AND Four years of professional analytical experience that involves the development and implementation of homeless services programs, with some lead or supervisory experience. Knowledge of: Principles and practices of developing and implementing a variety of homeless and human service programs. Methods and techniques for communicating with diverse populations. Methods and techniques of assessing and resolving community needs in the assigned program area. Resources within the community to supplement program services. Best practice models being utilized to help end homelessness. Social, economic, and political issues relevant to low-income or special needs communities. Trends in the field of homeless and social services. Current Federal, State, and local laws, regulatory codes and ordinances, procedures relevant to social services programs. Principles and practices of performing needs assessments. Principles and practices of supervision, training, and performance evaluations. Principles and practices of budget monitoring. Outreach, marketing, public information and public relations concepts, principles, methodology and techniques. Federal and State grant funding (including CDBG and HOME), administration, and compliance. Principles and practices of managing blended funding streams. Office methods, procedures, software, and equipment. Skill in: Implementing social welfare programs serving the homeless in a multi-cultural environment; evaluating and obtaining available appropriate funding resources. Working with at risk populations. Working across City and County boundaries in service to the homeless population. Working with community members who may be suffering from mental health or substance abuse issues. Ability to: Organize, implement, and direct homeless and human service program activities. Work cooperatively with diverse agencies, service providers, and community groups. Interpret, evaluate, implement, and explain complex rules, regulations, contracts, policies, and program procedures as they relate to program operations. Interpret and explain pertinent City and department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Operate a computer using word processing and business software and other office equipment. Communicate effectively, both orally and in writing. Present and communicate in front of small or large groups. Establish, maintain, and promote positive and effective working relationships with employees, other agencies, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Attend evening meetings as necessary. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. DESIRABLE QUALIFICATIONS Master's degree in in Public Health, Social Work, Social Science, Urban Planning, or Public Administration Previous lead or supervisory experience Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources by 5:00 pm on Monday, June 5, 2023 (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on Jobs. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for June 21, 2023 .(Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department scheduled for June 27 and/or June 28 . Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 6/5/2023 5:00 PM Pacific
May 09, 2023
Full Time
Description HOMELESS SERVICES MANAGER Full Time, Regular Employment Opportunity The City of Sunnyvale is seeking a Homeless Services Manager to join the Housing Division of the Community Development Department. The Housing Division is a passionate and hardworking group of professionals dedicated to addressing the housing and human service needs of the community. We work collaboratively to achieve our housing goals and foster an innovative and team focused work environment. The Homeless Services Manager will oversee housing staff who also focus on human service programs within the division. Under general direction of the Housing Officer, the Homeless Services Manager will oversee coordination and implementation of new homeless service programs such as Safe RV Parking, Universal Basic Income, and new transitional housing developments, as well as manage existing funding partnerships which support the unhoused. As the City Council has recently established supporting the unhoused as a Council Policy Priority, the Homeless Services Manager will play a critical role in identifying service needs and creative problem solving towards meeting these needs and providing policy direction. The selected candidate will foster and maintain strategic partnerships with public and private entities to identify opportunities and deliver measurable results. The Homeless Services Manager will coordinate high level citywide outreach and engagement strategies, attend public hearings as needed, and serve as staff liaison between the City and partners countywide. Essential Job Functions (May include, but are not limited to, the following): Manages the City's efforts to end homelessness and mitigate its impacts in our community, developing short- and long-term goals in alignment with regional strategies. Develops and implements communications strategies including public outreach strategies and the dissemination of materials related to homeless issues and services, including the network of service providers. Recommends and leads implementation of homeless and human service-related policies, procedures, goals, and objectives; establishes schedules and methods for the development, implementation, compliance, and monitoring of these programs. Develops homeless services guidelines and outreach materials. Plans, prioritizes, assigns, supervises, and reviews the work of staff involved in the implementation of assigned homeless and human services programs. Provides highly complex staff assistance to higher level management; prepares and presents staff reports and other necessary correspondence related to assigned activities and services; presents reports to City Council, and various commissions, committees, and boards. Analyzes and identifies potential funding sources, programs, and services for the unhoused and for those at risk of homelessness. Drafts grant proposals and manages required applications and reporting requirements. Negotiates, prepares, administers, and monitors contracts and agreements, contractors and others involved in assigned programs and activities. Works to develop innovative programs in coordination with local, county and state resources to reduce and end homelessness in the City, including regional approaches. Serves as the primary contact regarding all homelessness related issues by serving as a communication conduit and resource for the unhoused and concerned community members. Serves as City Liaison regarding homeless issues and represents the City with various entities and organizations that work to prevent and end homelessness and other related issues. Acts as a representative to various community groups, private businesses, and others regarding questions, problems, concerns, and activities in the provision of assigned program operations, activities, and services. Attends and participates in professional group meetings; stays abreast of new trends and innovations in areas of assigned programs; researches emerging practices and enhancements and their applicability to City needs. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. Participates in budget preparation and administration; prepares cost estimates for budget recommendations; monitors and controls expenditures. Participates in the selection of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing customer service. The need to lift, drag and push files, paper, books, and documents weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: A Bachelor's degree from an accredited college or university with major coursework in in Social Work, Behavioral Science, Social Science, Business Administration, Urban Planning, or Public Administration or a related field; AND Four years of professional analytical experience that involves the development and implementation of homeless services programs, with some lead or supervisory experience. Knowledge of: Principles and practices of developing and implementing a variety of homeless and human service programs. Methods and techniques for communicating with diverse populations. Methods and techniques of assessing and resolving community needs in the assigned program area. Resources within the community to supplement program services. Best practice models being utilized to help end homelessness. Social, economic, and political issues relevant to low-income or special needs communities. Trends in the field of homeless and social services. Current Federal, State, and local laws, regulatory codes and ordinances, procedures relevant to social services programs. Principles and practices of performing needs assessments. Principles and practices of supervision, training, and performance evaluations. Principles and practices of budget monitoring. Outreach, marketing, public information and public relations concepts, principles, methodology and techniques. Federal and State grant funding (including CDBG and HOME), administration, and compliance. Principles and practices of managing blended funding streams. Office methods, procedures, software, and equipment. Skill in: Implementing social welfare programs serving the homeless in a multi-cultural environment; evaluating and obtaining available appropriate funding resources. Working with at risk populations. Working across City and County boundaries in service to the homeless population. Working with community members who may be suffering from mental health or substance abuse issues. Ability to: Organize, implement, and direct homeless and human service program activities. Work cooperatively with diverse agencies, service providers, and community groups. Interpret, evaluate, implement, and explain complex rules, regulations, contracts, policies, and program procedures as they relate to program operations. Interpret and explain pertinent City and department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Operate a computer using word processing and business software and other office equipment. Communicate effectively, both orally and in writing. Present and communicate in front of small or large groups. Establish, maintain, and promote positive and effective working relationships with employees, other agencies, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Attend evening meetings as necessary. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. DESIRABLE QUALIFICATIONS Master's degree in in Public Health, Social Work, Social Science, Urban Planning, or Public Administration Previous lead or supervisory experience Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources by 5:00 pm on Monday, June 5, 2023 (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on Jobs. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for June 21, 2023 .(Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department scheduled for June 27 and/or June 28 . Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 6/5/2023 5:00 PM Pacific
City and County of Denver
Denver, Colorado, United States
About Our Job This is a limited time position with an expected end date of 12/31/2026. While there is potential for the position to be extended it is not guaranteed. The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed at a city site and/or in the field and telecommute at a designated workplace within the State of Colorado the remaining days. We encourage you to apply as soon as possible because this posting may close without advanced notice. At the Department of Housing Stability, we are committed to supporting Denver residents in becoming or remaining healthy, housed and connected. We invest resources, create policy, and partner with various organizations to help keep residents in the homes that they already live in, quickly resolve an experience of homelessness, and connect residents to new housing opportunities. To support these efforts, the department helps to: Stabilize residents at risk of involuntary displacement and connect residents to housing resources such as home repairs, rent and utility assistance, and legal support. This work is led by our Homelessness Resolution and Housing Stability Division. Support persons experiencing homelessness by connecting them to housing, shelter and other services to get stabilized quickly. This work is led by our Homelessness Resolution and Housing Stability Division. Create and preserve existing affordable housing and connect residents at any income level to new housing opportunities through programs such as down payment assistance or counseling services. This work is led by our Housing Opportunity Division. Support financial services, contracting and procurement, data analysis and strategic planning, administrative resources, and communications across the housing continuum. This work is led by our Operations Division. The Capital Projects Administrator is part of our Opportunity Division. As part of the implementation of HOST’s vision of a healthy, housed and connected Denver, our Capital Projects Administrator will join our Capital Projects Team, which supports the department by overseeing the capital improvements to our shelter ecosystem, both new construction and renovation. The Capital Projects Administrator will work with external partners, the HOST Homelessness Resolution Division, the Real Estate Division of the Department of Finance, the Affordable Housing Review Team (AHRT) and Denver’s Office of Transportation and Infrastructure (DOTI) to design and implement efficient and effective processes for managing shelter improvements. The position reports to the Capital Projects Manager and will support their leadership on developing and executing plans for acquisitions and construction of new shelter resources. Distinguishing Characteristics: Active problem-solver Excited to take on new challenges Eager learner Design-thinker Strong emotional intelligence As our Capital Projects Administrator, you will: Work with stakeholders to review responses to solicitations for conveyance of City interests in real estate for the development of bridge housing and shelter for persons experiencing homelessness Work with internal and external stakeholders to complete planned upgrades to City-owned/leased shelter facilities Manage budgets of shelter upgrade projects Manage future repairs to shelter sites and include requests in future City budgets. Seek innovative financing with the help of the Capital Projects Manager Oversee draw processes for General Obligation Bond shelter projects, working with the Department of Finance (DOF) and the Department of Transportation and Infrastructure (DOTI) Develop redevelopment plans for obsolete shelter resources Work with Homelessness Resolution Division to identify needed shelter resources and upgrades. Attend Owner/Architect/Contractor (OAC) meetings on all projects to ensure that projects are on-track with schedule and budget Work with HOST Finance Team to process payments for improvement projects and acquisitions. Work with Community Planning and Development (CPD) to facilitate shelter project access to the Affordable Housing Review Team (AHRT) and assist with broader coordination of HOST funded projects that qualify for AHRT Act as spokesperson and representative for the Capital Projects Team, advance the primary mission and goals of the program, and interact with internal and external interest groups to explain program position, mediate differences, and seek modifications About You Our ideal Capital Projects Administrator has some or all the following skills and experience: Experience in shelter or supportive housing operations; experience serving people experiencing homelessness Demonstrated proficiency in the completion of construction and capital improvements; experience working with General Contractors and Architects Strong written and verbal communications skills with the ability to communicate to both technical experts and non-technical audiences Ability to work independently and as part of a team to prioritize work across multiple projects and meet critical deadlines Background and knowledge of affordable housing, or construction finance, housing programs, and contracts Passion for ensuring everyone in Denver is healthy, housed, connected, and advancing social equity We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Bachelor's Degree in Business, Public Administration, Psychology, or related field Experience: Three (3) years ‘ experience performing full performance professional level duties serving persons experiencing homelessness, or capital management/asset management (This does not include clerical experience.) Education and Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education Additional appropriate education may be substituted for the minimum experience requirements To be considered for this position, you must include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab): Resume Cover Letter About Everything Else Job Profile CA2307 Administrator I To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Limited (Fixed Term) Position Salary Range $63,801.00 - $105,272.00 Starting Pay $63,801 - $84,536 based on experience and education Agency Department of Housing Stability The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
May 06, 2023
Full Time
About Our Job This is a limited time position with an expected end date of 12/31/2026. While there is potential for the position to be extended it is not guaranteed. The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed at a city site and/or in the field and telecommute at a designated workplace within the State of Colorado the remaining days. We encourage you to apply as soon as possible because this posting may close without advanced notice. At the Department of Housing Stability, we are committed to supporting Denver residents in becoming or remaining healthy, housed and connected. We invest resources, create policy, and partner with various organizations to help keep residents in the homes that they already live in, quickly resolve an experience of homelessness, and connect residents to new housing opportunities. To support these efforts, the department helps to: Stabilize residents at risk of involuntary displacement and connect residents to housing resources such as home repairs, rent and utility assistance, and legal support. This work is led by our Homelessness Resolution and Housing Stability Division. Support persons experiencing homelessness by connecting them to housing, shelter and other services to get stabilized quickly. This work is led by our Homelessness Resolution and Housing Stability Division. Create and preserve existing affordable housing and connect residents at any income level to new housing opportunities through programs such as down payment assistance or counseling services. This work is led by our Housing Opportunity Division. Support financial services, contracting and procurement, data analysis and strategic planning, administrative resources, and communications across the housing continuum. This work is led by our Operations Division. The Capital Projects Administrator is part of our Opportunity Division. As part of the implementation of HOST’s vision of a healthy, housed and connected Denver, our Capital Projects Administrator will join our Capital Projects Team, which supports the department by overseeing the capital improvements to our shelter ecosystem, both new construction and renovation. The Capital Projects Administrator will work with external partners, the HOST Homelessness Resolution Division, the Real Estate Division of the Department of Finance, the Affordable Housing Review Team (AHRT) and Denver’s Office of Transportation and Infrastructure (DOTI) to design and implement efficient and effective processes for managing shelter improvements. The position reports to the Capital Projects Manager and will support their leadership on developing and executing plans for acquisitions and construction of new shelter resources. Distinguishing Characteristics: Active problem-solver Excited to take on new challenges Eager learner Design-thinker Strong emotional intelligence As our Capital Projects Administrator, you will: Work with stakeholders to review responses to solicitations for conveyance of City interests in real estate for the development of bridge housing and shelter for persons experiencing homelessness Work with internal and external stakeholders to complete planned upgrades to City-owned/leased shelter facilities Manage budgets of shelter upgrade projects Manage future repairs to shelter sites and include requests in future City budgets. Seek innovative financing with the help of the Capital Projects Manager Oversee draw processes for General Obligation Bond shelter projects, working with the Department of Finance (DOF) and the Department of Transportation and Infrastructure (DOTI) Develop redevelopment plans for obsolete shelter resources Work with Homelessness Resolution Division to identify needed shelter resources and upgrades. Attend Owner/Architect/Contractor (OAC) meetings on all projects to ensure that projects are on-track with schedule and budget Work with HOST Finance Team to process payments for improvement projects and acquisitions. Work with Community Planning and Development (CPD) to facilitate shelter project access to the Affordable Housing Review Team (AHRT) and assist with broader coordination of HOST funded projects that qualify for AHRT Act as spokesperson and representative for the Capital Projects Team, advance the primary mission and goals of the program, and interact with internal and external interest groups to explain program position, mediate differences, and seek modifications About You Our ideal Capital Projects Administrator has some or all the following skills and experience: Experience in shelter or supportive housing operations; experience serving people experiencing homelessness Demonstrated proficiency in the completion of construction and capital improvements; experience working with General Contractors and Architects Strong written and verbal communications skills with the ability to communicate to both technical experts and non-technical audiences Ability to work independently and as part of a team to prioritize work across multiple projects and meet critical deadlines Background and knowledge of affordable housing, or construction finance, housing programs, and contracts Passion for ensuring everyone in Denver is healthy, housed, connected, and advancing social equity We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Bachelor's Degree in Business, Public Administration, Psychology, or related field Experience: Three (3) years ‘ experience performing full performance professional level duties serving persons experiencing homelessness, or capital management/asset management (This does not include clerical experience.) Education and Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education Additional appropriate education may be substituted for the minimum experience requirements To be considered for this position, you must include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab): Resume Cover Letter About Everything Else Job Profile CA2307 Administrator I To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Limited (Fixed Term) Position Salary Range $63,801.00 - $105,272.00 Starting Pay $63,801 - $84,536 based on experience and education Agency Department of Housing Stability The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
City of Huntington Beach, CA
Huntington Beach, California, United States
This is a Part Time, Non Permanent Position. Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have outstanding opportunities available, as we're looking for the "right people" to serve as Case Manager within the City's Homeless Task Force. First and foremost, the City is seeking individuals who have an unwavering commitment to team-based environment, and recognize that leaders must be focused always on serving their people. For us in Huntington Beach, successful candidates must be genuinely committed to living our organization's behavioral values, which include: Humility ... be willing to place the team before self. Exceptionality ... be really (REALLY) good at what you do. Social Awareness ...say and do those things that bring people together. Passion ... recognize the awesome responsibility we have to serve the people of HB. Integrity ... live our values authentically. Outside of these behavioral characteristics, we're also looking for candidates who are ready to grow and develop and who can envision new ways to improve and enhance services. This position will work directly with individuals and families experiencing homelessness in the City of Huntington Beach as part of the City's Homeless Task Force. Daily responsibilities include: conducting street and site outreach, engaging individuals as part of the intake process for the City's Navigation Center, providing case management linking individuals to supportive service and shelter/housing, and collecting data with client-level information. The ideal candidate possesses effective and cooperative communication and interpersonal skills, a compassionate and caring attitude and the ability to manage multiple projects with excellent attention to detail and customer service skills. Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 - June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Retired Annuitants. Examples of Essential Duties The Homeless Outreach Case Manager duties may include the following: conducting outreach to individuals experiencing homelessness at field and street locations, providing case management to assist individuals in linking to supportive services and shelter/housing opportunities, collection of data related to all outreach and engagement services, and working cooperatively as part of the City's Homeless Task Force. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: Services to individuals who are homeless or at-risk of homelessness; homeless and/or housing programs available to the homeless community; motivational interviewing and/or other engagement techniques; Orange County Continuum of Care Homeless Services System; shelter and housing operations; mental health and substance use services; positive customer services practices; data collection and report writing; modern office and computer skills. Ability to: Utilize general office equipment such as telephone, fax, printers, copiers, and computers; learn and apply City policies, procedures, rules and regulations; build trusting relationships with unsheltered individuals and families; collect data; compile and analyze data and prepare accurate reports and correspondence; reason logically, draw valid conclusion and make appropriate recommendations; maintain work effectiveness and meet deadlines with frequent changes in the workload and the priority of assignments; understand and carry out oral and written instructions; communicate clearly and concisely, orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work; provide quality customer service; actively participate in city and community meetings as needed. Education & Experience: Three (3) years of related experience working in homeless/housing, behavioral health or social services. A bachelor's degree in social or human services preferred. Certifications/License: A valid California Class C driver license with an acceptable driving record at time of hire and throughout employment. SPECIAL CONDITIONS Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. APPLICATION & SELECTION PROCEDURE An official City of Huntington Beach online job application must be filled out in its entirety. Applications will be closely reviewed for relevant experience, education and training. Applicants best meeting the City's needs will be invited to attend an oral interview. Upon a conditional offer of employment a pre-placement drug screen (select positions), TB Screening and California Department of Justice (DOJ) Live Scan fingerprinting must be completed. Other background reports may also be conducted depending on the position. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.
Aug 16, 2022
Temporary
This is a Part Time, Non Permanent Position. Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have outstanding opportunities available, as we're looking for the "right people" to serve as Case Manager within the City's Homeless Task Force. First and foremost, the City is seeking individuals who have an unwavering commitment to team-based environment, and recognize that leaders must be focused always on serving their people. For us in Huntington Beach, successful candidates must be genuinely committed to living our organization's behavioral values, which include: Humility ... be willing to place the team before self. Exceptionality ... be really (REALLY) good at what you do. Social Awareness ...say and do those things that bring people together. Passion ... recognize the awesome responsibility we have to serve the people of HB. Integrity ... live our values authentically. Outside of these behavioral characteristics, we're also looking for candidates who are ready to grow and develop and who can envision new ways to improve and enhance services. This position will work directly with individuals and families experiencing homelessness in the City of Huntington Beach as part of the City's Homeless Task Force. Daily responsibilities include: conducting street and site outreach, engaging individuals as part of the intake process for the City's Navigation Center, providing case management linking individuals to supportive service and shelter/housing, and collecting data with client-level information. The ideal candidate possesses effective and cooperative communication and interpersonal skills, a compassionate and caring attitude and the ability to manage multiple projects with excellent attention to detail and customer service skills. Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 - June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Retired Annuitants. Examples of Essential Duties The Homeless Outreach Case Manager duties may include the following: conducting outreach to individuals experiencing homelessness at field and street locations, providing case management to assist individuals in linking to supportive services and shelter/housing opportunities, collection of data related to all outreach and engagement services, and working cooperatively as part of the City's Homeless Task Force. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: Services to individuals who are homeless or at-risk of homelessness; homeless and/or housing programs available to the homeless community; motivational interviewing and/or other engagement techniques; Orange County Continuum of Care Homeless Services System; shelter and housing operations; mental health and substance use services; positive customer services practices; data collection and report writing; modern office and computer skills. Ability to: Utilize general office equipment such as telephone, fax, printers, copiers, and computers; learn and apply City policies, procedures, rules and regulations; build trusting relationships with unsheltered individuals and families; collect data; compile and analyze data and prepare accurate reports and correspondence; reason logically, draw valid conclusion and make appropriate recommendations; maintain work effectiveness and meet deadlines with frequent changes in the workload and the priority of assignments; understand and carry out oral and written instructions; communicate clearly and concisely, orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work; provide quality customer service; actively participate in city and community meetings as needed. Education & Experience: Three (3) years of related experience working in homeless/housing, behavioral health or social services. A bachelor's degree in social or human services preferred. Certifications/License: A valid California Class C driver license with an acceptable driving record at time of hire and throughout employment. SPECIAL CONDITIONS Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. APPLICATION & SELECTION PROCEDURE An official City of Huntington Beach online job application must be filled out in its entirety. Applications will be closely reviewed for relevant experience, education and training. Applicants best meeting the City's needs will be invited to attend an oral interview. Upon a conditional offer of employment a pre-placement drug screen (select positions), TB Screening and California Department of Justice (DOJ) Live Scan fingerprinting must be completed. Other background reports may also be conducted depending on the position. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.
City and County of Denver
Denver, Colorado, United States
About Our Job At the Department of Housing Stability, we are committed to support Denver residents as healthy, housed and connected. We invest resources, create policy, and partner with various organizations to help keep residents in the homes that they already live in, quickly resolve an experience of homelessness, and connect residents to new housing opportunities. To support these efforts, the department helps to: Stabilize residents at risk of involuntary displacement and connect residents to housing resources such as home repairs, rent and utility assistance, and legal support. This work is led by our Housing Stability Division. Support residents experiencing a crisis and connect them to housing, shelter and other services to get stabilized quickly. This work is led by our Homelessness Resolution Division. Create and preserve existing affordable housing and connect residents at any income level to new housing opportunities through programs such as down-payment assistance or counseling services. This work is led by our Housing Opportunity Division. Support financial services, contracting and procurement, data analysis and strategic planning, administrative resources, and communications across the housing continuum. This work is led by our Operations Division. The Government Affairs Officer is part of our Communications and Community Engagement Team within the Operations Division. We are seeking a highly professional, relational, and knowledgeable individual to serve in the role of Government Affairs Officer to lead the Department’s legislative efforts. This highly organized, team-oriented and flexible individual will lead the crucial functions of coordinating the department’s high volume of legislation through the Mayor’s Office and City Council approval processes, while also supporting activities that help inform HOST’s investment, programmatic and policy decisions. Hybrid Work Environment : HOST supports a hybrid work environment for its employees that includes a balance of virtual and in-office work. Employees are empowered to work with their manager to determine a hybrid work schedule that best meets the needs of the employee, the organization, and the community we serve. Any expected in-person work at our downtown offices will be communicated in advance. Specific duties of the Government Affairs Officer will include: Coordinates the department’s resolution and ordinance requests through City Council, in close coordination with legislative staff from the Mayor’s Office and City Council central office. This includes working with HOST staff to track upcoming requests, training program staff in the drafting of legislative requests and reviewing them, scheduling committee and other meeting dates, drafting presentations with program staff, preparing staff for presentations, and fulfilling related requests from Council for information Supports executive management and HOST staff with City Council activity, including briefings, correspondence, training, and coaching Schedules and leads regular briefings with City Councilmembers on upcoming HOST requests, including developing agendas and any necessary follow up Attends weekly City Council committee and regular meetings for which HOST has any agenda items, and coordinates with other HOST staff who need to be present. Takes notes and coordinates any follow up necessary Presents on behalf of HOST about our legislative requests and priorities, including to community groups, other government entities, business organizations, and as part of HOST’s annual strategic planning and budgeting processes Assists with problem solving for complex legislative requests, leading in the coordination of HOST and other City agencies’ staff to ensure the Department is following all requirements and protocols, including federal and state regulations, Denver Revised Municipal Code and fiscal rules, Department policies, etc. About You Our ideal Government Affairs Officer will have some or all the following skills and experience: Extensive experience working in legislative affairs, communications, or community engagement Passion for building community and a strong commitment to equity, diversity and inclusion Excellent written and verbal communications skills Highly organized, self-motivated and motivated to help others Ability to manage multiple processes simultaneously, with attention to detail Ability to navigate complex subject matter and execute associated communications Adept at creating relationships across departments and organizations with a variety of stakeholders We realize your time is valuable, so please do not apply unless you have at least the following minimum qualifications: Education: Bachelor's Degree in Public Administration, Political Science, Communications or a related field Experience: Five (5) years of experience performing full performance professional level duties within legislative affairs, communications, policy or other related government relations (This does not include clerical experience Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CA2308 Administrator II To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $80,371.00 - $132,612.00 Starting Pay Based on experience and education Agency Department of Housing Stability The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Apr 21, 2023
Full Time
About Our Job At the Department of Housing Stability, we are committed to support Denver residents as healthy, housed and connected. We invest resources, create policy, and partner with various organizations to help keep residents in the homes that they already live in, quickly resolve an experience of homelessness, and connect residents to new housing opportunities. To support these efforts, the department helps to: Stabilize residents at risk of involuntary displacement and connect residents to housing resources such as home repairs, rent and utility assistance, and legal support. This work is led by our Housing Stability Division. Support residents experiencing a crisis and connect them to housing, shelter and other services to get stabilized quickly. This work is led by our Homelessness Resolution Division. Create and preserve existing affordable housing and connect residents at any income level to new housing opportunities through programs such as down-payment assistance or counseling services. This work is led by our Housing Opportunity Division. Support financial services, contracting and procurement, data analysis and strategic planning, administrative resources, and communications across the housing continuum. This work is led by our Operations Division. The Government Affairs Officer is part of our Communications and Community Engagement Team within the Operations Division. We are seeking a highly professional, relational, and knowledgeable individual to serve in the role of Government Affairs Officer to lead the Department’s legislative efforts. This highly organized, team-oriented and flexible individual will lead the crucial functions of coordinating the department’s high volume of legislation through the Mayor’s Office and City Council approval processes, while also supporting activities that help inform HOST’s investment, programmatic and policy decisions. Hybrid Work Environment : HOST supports a hybrid work environment for its employees that includes a balance of virtual and in-office work. Employees are empowered to work with their manager to determine a hybrid work schedule that best meets the needs of the employee, the organization, and the community we serve. Any expected in-person work at our downtown offices will be communicated in advance. Specific duties of the Government Affairs Officer will include: Coordinates the department’s resolution and ordinance requests through City Council, in close coordination with legislative staff from the Mayor’s Office and City Council central office. This includes working with HOST staff to track upcoming requests, training program staff in the drafting of legislative requests and reviewing them, scheduling committee and other meeting dates, drafting presentations with program staff, preparing staff for presentations, and fulfilling related requests from Council for information Supports executive management and HOST staff with City Council activity, including briefings, correspondence, training, and coaching Schedules and leads regular briefings with City Councilmembers on upcoming HOST requests, including developing agendas and any necessary follow up Attends weekly City Council committee and regular meetings for which HOST has any agenda items, and coordinates with other HOST staff who need to be present. Takes notes and coordinates any follow up necessary Presents on behalf of HOST about our legislative requests and priorities, including to community groups, other government entities, business organizations, and as part of HOST’s annual strategic planning and budgeting processes Assists with problem solving for complex legislative requests, leading in the coordination of HOST and other City agencies’ staff to ensure the Department is following all requirements and protocols, including federal and state regulations, Denver Revised Municipal Code and fiscal rules, Department policies, etc. About You Our ideal Government Affairs Officer will have some or all the following skills and experience: Extensive experience working in legislative affairs, communications, or community engagement Passion for building community and a strong commitment to equity, diversity and inclusion Excellent written and verbal communications skills Highly organized, self-motivated and motivated to help others Ability to manage multiple processes simultaneously, with attention to detail Ability to navigate complex subject matter and execute associated communications Adept at creating relationships across departments and organizations with a variety of stakeholders We realize your time is valuable, so please do not apply unless you have at least the following minimum qualifications: Education: Bachelor's Degree in Public Administration, Political Science, Communications or a related field Experience: Five (5) years of experience performing full performance professional level duties within legislative affairs, communications, policy or other related government relations (This does not include clerical experience Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CA2308 Administrator II To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $80,371.00 - $132,612.00 Starting Pay Based on experience and education Agency Department of Housing Stability The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER: PH4629A FIRST DAY OF FILING: Friday, May 19, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department's wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Closing Date/Time: Continuous
May 18, 2023
Full Time
EXAM NUMBER: PH4629A FIRST DAY OF FILING: Friday, May 19, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department's wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Closing Date/Time: Continuous
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN READY TO MAKE A DIFFERENCE ? Are you interested in bettering your community and linking people to community resources? If the answer is “YES,” this position is for you! We are looking for a person who is passionate about engaging with our unhoused community, has a can-do attitude, and has experience with this population to become a part of our dynamic Community Services Department. Be a part of the small yet effective team that provides creative, comprehensive, and compassionate solutions to help our city’s homeless community navigate life’s barriers. The Homeless Outreach Case Manager is responsible for assisting community residents and their families to navigate and access community services. The position requires an adaptable, highly motivated, proactive self-starter with strong interpersonal skills. The ideal candidate will be familiar and comfortable with unhoused individuals and street culture, and will demonstrate an ability to establish trusting, hopeful relationships with these individuals. If you are empathic and compassionate, possess excellent organizational skills, thrive working in a team environment, and are ready to contribute in this capacity, we want to meet you! APPLY TODAY! Applications will be accepted on a CONTINUOUS BASIS until position is filled. This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. This position requires the availability to work a flexible schedule that may require morning, evening, weekend, and holiday work assignments. GENERAL PURPOSE Under general supervision, performs outreach and case management to individuals deemed homeless residents of the City of Buena Park; provides intervention services; assists in obtaining resources from community organizations in conjunction with local government agencies, law enforcement, and community stakeholders and performs related work as required. DISTINGUISHING CHARACTERISTICS This is a part-time, non-benefited, position working approximately 20 hours per week. The Homeless Outreach Case Worker works collaboratively with our Police Department and partners in the North Orange County Public Safety Task Force to provide assistance and supportive social services to people who are experiencing or at risk of homelessness. This position is differentiated from other Community Services program classifications by its work related to providing outreach, assessment of needs, and case management to interested and in-need homeless citizens. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Establish and maintain effective and positive working relationships with clientele to provide paraprofessional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics.Identify short-term and long-term needs, provide resources and referrals based on client needs, and coordinate service delivery plans. Assist police personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients. Assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment. May interface with hospital personnel regarding emergency services and recuperative care for the homeless. May perform other duties as assigned. QUALIFICATIONS GUIDELINES Knowledge of : Homeless assistance services and programs; principles and techniques of interviewing and paraprofessional counseling; social services programs and available providers; networking approaches to identify client-relevant support services; effective public relations and customer service techniques; modern office practices, methods, and computer equipment and applications related to the work. Ability to : Establish and maintain positive working relationships with supervisors, co-workers, volunteers, diverse groups of participants dealing with homelessness, and the general public; communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger, and confusion; ability to communicate orally and in writing to sufficiently secure information from clients, convey information on services available and make effective referrals to services needed; operate modern office equipment (including computer) and applicable and specialized software; document and record information electronically and in written format, maintain reports, logs and files, and database; write clean and concise reports; work independently and use independent judgment and initiative. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands Work is performed indoors in an office environment and outdoors in the field. When work is performed outdoors and in the field, there may be exposure to the elements as well as related health hazards including blood and other bodily fluids/products and human-borne parasites. An incumbent drives a vehicle on City business, sits for extended periods of time, uses a computer, keyboard, and related equipment, stands, walks, reaches, bends, twists, kneels, reaches, and grasps, and may lift and carry boxes of records weighing 30 pounds or less. When in the field, an incumbent may walk on slippery/uneven surfaces and slopes, crouch, twist, climb ladders and stairs, and be exposed to construction materials and dust. An incumbent must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing, and dexterity levels appropriate to the duties to be performed. Mental Demands While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities and work on multiple assignments and cases concurrently; meet intense and changing deadlines given interruptions; interact appropriately with staff, management, health and welfare agencies, nonprofit/community-based organizations, public and private representatives, the general public including persons experiencing homelessness, housing groups, committees, other public agencies and others in the course of work. WORK ENVIRONMENT Employees work partially in office conditions where the noise level is usually quiet, at or below 85 decibels levels, and partially work in the field and are occasionally exposed to loud noise levels, subject to heat and variable weather conditions, road hazards, vibration, and hazardous physical substances and fumes. While conducting outreach, the employee will be required to work in areas inhabited by homeless persons, including working in dirty environments and dealing with a variety of situations and challenging individuals. EDUCATION/TRAINING/EXPERIENCE Any combination of training and experience, which would provide the required knowledge, skills and abilities is considered qualifying. A typical way to obtain the required qualifications is: Graduation from an accredited four-year college or university with major coursework in psychology, counseling, human services, social work or a closely related field and three years of experience in a related field. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Valid and appropriate Class C California Driver's License, acceptable driving record at time of appointment and throughout employment in this position, and evidence of insurability. Employees in this classification will be enrolled in the Department of Motor Vehicles Pull Notice Program. Must be able to work a flexible schedule to accommodate City needs. California Government Code §3100 - 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required. APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education and training in relation to the requirements of the position, however resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include, but is not limited to, oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. The list is valid for up to one year, unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through deferred compensation 457 plan administered by Nationwide Retirement Solutions. Employee pays member contribution of 3.75%. The City matches the employee's contribution of 3.75%. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. OC CREDIT UNION: Available to all City employees and their families. Closing Date/Time: Continuous
May 26, 2023
Part Time
JOB BULLETIN READY TO MAKE A DIFFERENCE ? Are you interested in bettering your community and linking people to community resources? If the answer is “YES,” this position is for you! We are looking for a person who is passionate about engaging with our unhoused community, has a can-do attitude, and has experience with this population to become a part of our dynamic Community Services Department. Be a part of the small yet effective team that provides creative, comprehensive, and compassionate solutions to help our city’s homeless community navigate life’s barriers. The Homeless Outreach Case Manager is responsible for assisting community residents and their families to navigate and access community services. The position requires an adaptable, highly motivated, proactive self-starter with strong interpersonal skills. The ideal candidate will be familiar and comfortable with unhoused individuals and street culture, and will demonstrate an ability to establish trusting, hopeful relationships with these individuals. If you are empathic and compassionate, possess excellent organizational skills, thrive working in a team environment, and are ready to contribute in this capacity, we want to meet you! APPLY TODAY! Applications will be accepted on a CONTINUOUS BASIS until position is filled. This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. This position requires the availability to work a flexible schedule that may require morning, evening, weekend, and holiday work assignments. GENERAL PURPOSE Under general supervision, performs outreach and case management to individuals deemed homeless residents of the City of Buena Park; provides intervention services; assists in obtaining resources from community organizations in conjunction with local government agencies, law enforcement, and community stakeholders and performs related work as required. DISTINGUISHING CHARACTERISTICS This is a part-time, non-benefited, position working approximately 20 hours per week. The Homeless Outreach Case Worker works collaboratively with our Police Department and partners in the North Orange County Public Safety Task Force to provide assistance and supportive social services to people who are experiencing or at risk of homelessness. This position is differentiated from other Community Services program classifications by its work related to providing outreach, assessment of needs, and case management to interested and in-need homeless citizens. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Establish and maintain effective and positive working relationships with clientele to provide paraprofessional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics.Identify short-term and long-term needs, provide resources and referrals based on client needs, and coordinate service delivery plans. Assist police personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients. Assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment. May interface with hospital personnel regarding emergency services and recuperative care for the homeless. May perform other duties as assigned. QUALIFICATIONS GUIDELINES Knowledge of : Homeless assistance services and programs; principles and techniques of interviewing and paraprofessional counseling; social services programs and available providers; networking approaches to identify client-relevant support services; effective public relations and customer service techniques; modern office practices, methods, and computer equipment and applications related to the work. Ability to : Establish and maintain positive working relationships with supervisors, co-workers, volunteers, diverse groups of participants dealing with homelessness, and the general public; communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger, and confusion; ability to communicate orally and in writing to sufficiently secure information from clients, convey information on services available and make effective referrals to services needed; operate modern office equipment (including computer) and applicable and specialized software; document and record information electronically and in written format, maintain reports, logs and files, and database; write clean and concise reports; work independently and use independent judgment and initiative. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands Work is performed indoors in an office environment and outdoors in the field. When work is performed outdoors and in the field, there may be exposure to the elements as well as related health hazards including blood and other bodily fluids/products and human-borne parasites. An incumbent drives a vehicle on City business, sits for extended periods of time, uses a computer, keyboard, and related equipment, stands, walks, reaches, bends, twists, kneels, reaches, and grasps, and may lift and carry boxes of records weighing 30 pounds or less. When in the field, an incumbent may walk on slippery/uneven surfaces and slopes, crouch, twist, climb ladders and stairs, and be exposed to construction materials and dust. An incumbent must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing, and dexterity levels appropriate to the duties to be performed. Mental Demands While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities and work on multiple assignments and cases concurrently; meet intense and changing deadlines given interruptions; interact appropriately with staff, management, health and welfare agencies, nonprofit/community-based organizations, public and private representatives, the general public including persons experiencing homelessness, housing groups, committees, other public agencies and others in the course of work. WORK ENVIRONMENT Employees work partially in office conditions where the noise level is usually quiet, at or below 85 decibels levels, and partially work in the field and are occasionally exposed to loud noise levels, subject to heat and variable weather conditions, road hazards, vibration, and hazardous physical substances and fumes. While conducting outreach, the employee will be required to work in areas inhabited by homeless persons, including working in dirty environments and dealing with a variety of situations and challenging individuals. EDUCATION/TRAINING/EXPERIENCE Any combination of training and experience, which would provide the required knowledge, skills and abilities is considered qualifying. A typical way to obtain the required qualifications is: Graduation from an accredited four-year college or university with major coursework in psychology, counseling, human services, social work or a closely related field and three years of experience in a related field. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Valid and appropriate Class C California Driver's License, acceptable driving record at time of appointment and throughout employment in this position, and evidence of insurability. Employees in this classification will be enrolled in the Department of Motor Vehicles Pull Notice Program. Must be able to work a flexible schedule to accommodate City needs. California Government Code §3100 - 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required. APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education and training in relation to the requirements of the position, however resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include, but is not limited to, oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. The list is valid for up to one year, unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through deferred compensation 457 plan administered by Nationwide Retirement Solutions. Employee pays member contribution of 3.75%. The City matches the employee's contribution of 3.75%. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. OC CREDIT UNION: Available to all City employees and their families. Closing Date/Time: Continuous
CITY OF MOUNT VERNON, WA
Mount Vernon, Washington, USA
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Case Manager responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs creating individualized care plans. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals more likely to need structure, support or advocacy to acquire or reacquire benefits and/or accomplish their daily living activities. For individuals with acute care needs, coordinating with Traditional Clinical Care providers to obtain inpatient substance abuse or behavioral health services. Develop tailored resource and assistance plans for individuals assigned by the Outreach Supervisor identified to need structured support, advocacy or help obtaining benefits for their daily living needs. Coordinate case management strategies with Outreach Specialists and Traditional Care Providers as the acute care needs warrant. Engage individuals that are displaying behavioral health conditions, intoxicated or under the influence of controlled substances and in-coordination with Outreach Specialists to ensure transport/connection to appropriate social services. Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as alternative to criminal justice actions. Provide information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s which may include coordination with the Outreach Specialist and/or Supervisor. Visit locations where individuals are experiencing homelessness as needed. Establish and maintain rapport with the population served. Adhere to strict boundaries and professional ethics in the care of others. Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers. Coordinate case management plans with Traditional Care Provider Managers (Lifeline, Compass, SeaMar, etc.), SCCJC Jail Alternatives, Skagit County Sheriff’s Office Mental Health Professionals, Community Action case workers, Community Court Coordinators and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Serve as a liaison with other City departments, divisions, outside agencies and the community. Participate in system planning, including representation on various committees. Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members. Attend community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Case Manager. Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan. Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview individuals, families, and other care providers to assess needs and eligibility of services. Participate in collaborative problem solving of the needs of individuals within and outside system; liaise between individual needing services, caregivers, and service providers. Systematically analyze client’s personal obstacles and gaps in the service delivery systems. Advocate for changes. Follow-up with identified individuals needing structure, support due to their acute care needs in an effort to bridge system gaps that interrupt the continuity of care. Prepare memos, correspondence, records and reports related to social services activities performed. Maintain records of individuals served, services provided, case management activities conducted, surveys completed and other data reporting as assigned. Flexible to work varied hours and days as need is determined by the IOS Supervisor. Perform related work and special projects as assigned. Consult with Outreach Specialists, IOS Supervisor and other agency professionals on people with complicated issues.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources.Attend and testify at court hearings and other legal proceedings as required.Assist in the development and recommendation for procedures identifying and screening people with social service needs.Participate in program development and improving best practices for community outreach.Conduct psychosocial assessments, Mental Status Exams, identify special / high risk issues. Utilize clinical assessment information, formulating DSM IV diagnosis. Follow Police Department policies, procedures, and training. Qualifications Education, Training, and Experience Guidelines A Master’s Degree in Social Work or related field is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. A valid Washington State driver’s license required, or the ability to obtain within 30 days of hire. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Interviewing, counseling practices and techniques relevant to the population served. Ability to: Recognize personal signs of secondary trauma and prioritize self care. Communicate effectively both orally and in writing. Assess, intervene and follow up on safety and crisis situations. Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. Maintain confidentiality. BENEFIT INFORMATION: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. The entire application process will include: A written take home Assessment Oral Board Assessment Background Check Polygraph Exam Psychological Exam Medical Exam For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous
Oct 05, 2022
Full Time
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Case Manager responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs creating individualized care plans. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals more likely to need structure, support or advocacy to acquire or reacquire benefits and/or accomplish their daily living activities. For individuals with acute care needs, coordinating with Traditional Clinical Care providers to obtain inpatient substance abuse or behavioral health services. Develop tailored resource and assistance plans for individuals assigned by the Outreach Supervisor identified to need structured support, advocacy or help obtaining benefits for their daily living needs. Coordinate case management strategies with Outreach Specialists and Traditional Care Providers as the acute care needs warrant. Engage individuals that are displaying behavioral health conditions, intoxicated or under the influence of controlled substances and in-coordination with Outreach Specialists to ensure transport/connection to appropriate social services. Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as alternative to criminal justice actions. Provide information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s which may include coordination with the Outreach Specialist and/or Supervisor. Visit locations where individuals are experiencing homelessness as needed. Establish and maintain rapport with the population served. Adhere to strict boundaries and professional ethics in the care of others. Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers. Coordinate case management plans with Traditional Care Provider Managers (Lifeline, Compass, SeaMar, etc.), SCCJC Jail Alternatives, Skagit County Sheriff’s Office Mental Health Professionals, Community Action case workers, Community Court Coordinators and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Serve as a liaison with other City departments, divisions, outside agencies and the community. Participate in system planning, including representation on various committees. Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members. Attend community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Case Manager. Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan. Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview individuals, families, and other care providers to assess needs and eligibility of services. Participate in collaborative problem solving of the needs of individuals within and outside system; liaise between individual needing services, caregivers, and service providers. Systematically analyze client’s personal obstacles and gaps in the service delivery systems. Advocate for changes. Follow-up with identified individuals needing structure, support due to their acute care needs in an effort to bridge system gaps that interrupt the continuity of care. Prepare memos, correspondence, records and reports related to social services activities performed. Maintain records of individuals served, services provided, case management activities conducted, surveys completed and other data reporting as assigned. Flexible to work varied hours and days as need is determined by the IOS Supervisor. Perform related work and special projects as assigned. Consult with Outreach Specialists, IOS Supervisor and other agency professionals on people with complicated issues.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources.Attend and testify at court hearings and other legal proceedings as required.Assist in the development and recommendation for procedures identifying and screening people with social service needs.Participate in program development and improving best practices for community outreach.Conduct psychosocial assessments, Mental Status Exams, identify special / high risk issues. Utilize clinical assessment information, formulating DSM IV diagnosis. Follow Police Department policies, procedures, and training. Qualifications Education, Training, and Experience Guidelines A Master’s Degree in Social Work or related field is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. A valid Washington State driver’s license required, or the ability to obtain within 30 days of hire. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Interviewing, counseling practices and techniques relevant to the population served. Ability to: Recognize personal signs of secondary trauma and prioritize self care. Communicate effectively both orally and in writing. Assess, intervene and follow up on safety and crisis situations. Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. Maintain confidentiality. BENEFIT INFORMATION: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. The entire application process will include: A written take home Assessment Oral Board Assessment Background Check Polygraph Exam Psychological Exam Medical Exam For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary San José State University is the oldest public university on the West Coast and is known as Silicon Valley’s public university. Within one of the nation’s most transformative universities, SJSU’s case management services foster opportunity by working in a holistic manner with students who are experiencing higher levels of distress, life challenges, and/or barriers, which could be interfering with their ability to be successful. The Office of Case Management and it’s SJSU Cares Program supports currently enrolled students struggling to provide for their basic needs/experiencing varying degrees of economic need and/or distress including food insecurity/hunger, housing insecurity/homelessness, and other unforeseen home/personal crises which may be impacting their ability to be successful at SJSU. Reporting to the Senior Student Affairs Case Manager, the Basic Needs Coordinator (BNC) is responsible for providing wide-ranging administrative oversight related to program development, evaluation, outreach, and operational needs of key support resources for students. Key Responsibilities Coordinate the campus’ CalFresh outreach & application assistance program Off-Campus Housing Assistance Facilitate operations of the Spartan Food Pantry Student Assistant and Intern Oversight Referral Consultation, Training, Outreach, & Education Efforts Knowledge, Skills & Abilities Highly knowledgeable of the federal Supplemental Nutrition Assistance Program (SNAP), and it’s California branded, CalFresh program, application process and eligibility requirements, SJSU Cares resources/services, including the Spartan Food Pantry, Case Management support, CalFresh Outreach Weeks, National Hunger and Homelessness Awareness Week, to communicate with students, faculty, staff and community partners Ability to listen and determine the true intent of a question and provide correct information Ability to patiently explain procedures and or the necessity of seeking assistance from the appropriate source Thorough English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Ability to work specifically with college students who have experienced food insecurity and/ or financial hardships or emergencies Skill in developing and managing budgets Knowledge of program assessment, learning outcomes, and strategic planning Knowledge and skills in promoting social justice Ability to research, interpret and take action based on an understanding of complex policies and procedures Strong written and verbal communication skills with an emphasis on critical review and editing of documents for clarity, readability, grammar, usage and syntax Demonstrated ability to exercise leadership and work as a team member while maintaining ability to work independently to lead projects to completion Develop and implement detailed projects in a well-organized and efficient manner Effectively interpret, organize and present information, ideas and recommendations in a variety of written and presentation formats Ability to analyze and review a wide variety of documents and forms for accuracy and completeness and to process them in a timely and efficient manner Ability to perform standard business math, track financial data, and make simple projections Ability to comprehend and interpret regulations and requirements and apply them in a production process Required Qualifications High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities Preferred Qualifications Associates degree in business administration, communication, marketing, nutrition, human services, or a related field. Three years of relevant work experience may be substituted for a degree Two (2) years of work experience in a professional business office or customer service experience Possession of a valid California Driver's License for the operation of any vehicle or equipment Excellent written and verbal communication skills Experience providing excellent customer service in a high volume, fast paced environment Bilingual communicator; Spanish and/or Vietnamese preferred Compensation Classification: Health Education Assistant Anticipated Hiring Range: $4,539/month - $4,705/month CSU Salary Range: $3,963/month - $7,647/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 5, 2023 through May 21, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
May 06, 2023
Full Time
Description: Job Summary San José State University is the oldest public university on the West Coast and is known as Silicon Valley’s public university. Within one of the nation’s most transformative universities, SJSU’s case management services foster opportunity by working in a holistic manner with students who are experiencing higher levels of distress, life challenges, and/or barriers, which could be interfering with their ability to be successful. The Office of Case Management and it’s SJSU Cares Program supports currently enrolled students struggling to provide for their basic needs/experiencing varying degrees of economic need and/or distress including food insecurity/hunger, housing insecurity/homelessness, and other unforeseen home/personal crises which may be impacting their ability to be successful at SJSU. Reporting to the Senior Student Affairs Case Manager, the Basic Needs Coordinator (BNC) is responsible for providing wide-ranging administrative oversight related to program development, evaluation, outreach, and operational needs of key support resources for students. Key Responsibilities Coordinate the campus’ CalFresh outreach & application assistance program Off-Campus Housing Assistance Facilitate operations of the Spartan Food Pantry Student Assistant and Intern Oversight Referral Consultation, Training, Outreach, & Education Efforts Knowledge, Skills & Abilities Highly knowledgeable of the federal Supplemental Nutrition Assistance Program (SNAP), and it’s California branded, CalFresh program, application process and eligibility requirements, SJSU Cares resources/services, including the Spartan Food Pantry, Case Management support, CalFresh Outreach Weeks, National Hunger and Homelessness Awareness Week, to communicate with students, faculty, staff and community partners Ability to listen and determine the true intent of a question and provide correct information Ability to patiently explain procedures and or the necessity of seeking assistance from the appropriate source Thorough English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Ability to work specifically with college students who have experienced food insecurity and/ or financial hardships or emergencies Skill in developing and managing budgets Knowledge of program assessment, learning outcomes, and strategic planning Knowledge and skills in promoting social justice Ability to research, interpret and take action based on an understanding of complex policies and procedures Strong written and verbal communication skills with an emphasis on critical review and editing of documents for clarity, readability, grammar, usage and syntax Demonstrated ability to exercise leadership and work as a team member while maintaining ability to work independently to lead projects to completion Develop and implement detailed projects in a well-organized and efficient manner Effectively interpret, organize and present information, ideas and recommendations in a variety of written and presentation formats Ability to analyze and review a wide variety of documents and forms for accuracy and completeness and to process them in a timely and efficient manner Ability to perform standard business math, track financial data, and make simple projections Ability to comprehend and interpret regulations and requirements and apply them in a production process Required Qualifications High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities Preferred Qualifications Associates degree in business administration, communication, marketing, nutrition, human services, or a related field. Three years of relevant work experience may be substituted for a degree Two (2) years of work experience in a professional business office or customer service experience Possession of a valid California Driver's License for the operation of any vehicle or equipment Excellent written and verbal communication skills Experience providing excellent customer service in a high volume, fast paced environment Bilingual communicator; Spanish and/or Vietnamese preferred Compensation Classification: Health Education Assistant Anticipated Hiring Range: $4,539/month - $4,705/month CSU Salary Range: $3,963/month - $7,647/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 5, 2023 through May 21, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE SOCIAL SERVICES AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedasocialservices.org/ . THEHEALTH CARE SERVICES AGENCY The mission of the Alameda County Public Health Department is to work in partnership with the community to ensure the optimal health and wellbeing of all people. Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. The Public Health Department staff are committed to the following values: Healthy People in Healthy Communities Equity and Social Justice Accountability and Quality Leadership and Innovation Trust and Transparency Humility and Respect Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care are compounded by contemporary concerns such as: economic disenfranchisement and homelessness, racism, sexual and reproductive health and rights, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for innovative solutions, in close partnership with impacted communities. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org . THE POSITION Under close supervision at the Social Worker I level and general supervision at the Social Worker II level, to assess referrals for service program assistance and provide guidance, counseling and the most appropriate supportive social services to clients; to collect and evaluate client socio-economic information and data; to manage the on-going responsibility for a caseload of applicants or clients of services, and performs other related duties as required. The Social Worker I classification is an entry level Social Worker who is closely supervised in performing the duties of the position and receives on-the-job training for six months by a Social Work Supervisor I or higher-level manager in the Social Services Agency, a first line supervisor or higher-level manager in the Health Care Services Agency. Incumbents are expected to progress to the Social Worker II level after gaining the requisite experience, which includes becoming familiar with the agency's, organization, functions, policies, procedures, methods, divisions, work routing, and case recording. Please CLICK HERE for the full job description. THE IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Exceptional communication skills, both written and oral; articulating information and ideas to various individuals or groups in a manner that engages the audience and helps them understand. Providing outstanding customer service at all levels and displaying strong professional integrity when handling confidential and sensitive information and/or situations. Exhibiting strong critical thinking & analytical abilities through skillfully applying and evaluating information gathered or generated by various elements to determine the best possible course of action applicable to clients' needs. Expertise as a self-directed problem-solver with high standards for quality and a strong commitment to public and community service. Remarkable organizational skills, with the ability to prioritize tasks and accomplish multiple projects simultaneously. Moderate case management experience providing substantial services and having knowledge of best practices such as: motivational interviewing, harm reduction, trauma informed care and cultural competency. Prudent decision-making ability, with a history of choosing the appropriate courses of action by considering all implications and consequences, committing to action and ensuring successful implementation. Objectively assess psychosocial needs of clients and a track record of developing and maintaining collaborative rapport with internal and external resources for effective client referrals. Success in managing clients with severe behavioral issues, depression and other mental health issues, drug/alcohol dependencies, effects of physical/sexual abuse, extensive exposure to violence, homelessness and/or other trauma as well as a lack of basic needs. Proficient technical skills in the use of computer applications with the ability to successfully navigate client tracking systems to increase efficiency and productivity throughout the workday. Remaining flexible and open to new ideas when assessing the needs of clients. THE VACANCIES We are currently recruiting for vacancies in the Social Services Agency. However, the eligible list resulting from this recruitment may be used by any County department or agency needing to fill a vacancy. MINIMUM QUALIFICATIONS Social Worker I Level Either I Education: Equivalent to graduation from an accredited college or university (180 quarter units or 120 semester units) which includes 30 semester or 45 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling or other behavioral science. Or II Education: Equivalent to graduation from a two-year accredited college (90 quarter units or 60 semester units) which includes 15 semester or 22 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling or other behavioral science, -AND Experience: The equivalent of one year of full time experience as an Eligibility Technician II, Community Outreach Worker or equivalent or higher level classification in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or The equivalent of two years full time social casework experience working in a recognized public or non-profit social services, health or human services agency. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles, practices and techniques of social work. • Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare, including changes and developments in such legislation. • Aims and functions of community organization and resources, including available services in the employment field County and State Health and Human Services Agency and health care. • Basic psychological theory and practices as related to human behavior. • Public and private social agencies and other community resources. Ability to: • Analyze and evaluate individual situations, to reach sound conclusions and make appropriate recommendations. • Interpret complex Federal and State laws, rules and regulations and procedures. • Establish and maintain effective working relationships with other professional personnel and the public. • Communicate effectively orally and in writing. • Prioritize work. • Analyze basic statistics and calculate mathematic computations. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of candidates' application andsupplemental questionnaireto verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A written examination that will be weighted as pass/fail. An oral interview which will be weighted as100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this examination. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE SELECTION PLAN Deadline for Filing Monday, June 12,2023 Review of Minimum Qualifications: Completed by June 22, 2023 Written Examination: Week of July 10, 2023 Oral Panel Interviews: Week of August 7, 2023 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman | Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 6/12/2023 5:00:00 PM
May 19, 2023
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE SOCIAL SERVICES AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedasocialservices.org/ . THEHEALTH CARE SERVICES AGENCY The mission of the Alameda County Public Health Department is to work in partnership with the community to ensure the optimal health and wellbeing of all people. Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. The Public Health Department staff are committed to the following values: Healthy People in Healthy Communities Equity and Social Justice Accountability and Quality Leadership and Innovation Trust and Transparency Humility and Respect Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care are compounded by contemporary concerns such as: economic disenfranchisement and homelessness, racism, sexual and reproductive health and rights, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for innovative solutions, in close partnership with impacted communities. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org . THE POSITION Under close supervision at the Social Worker I level and general supervision at the Social Worker II level, to assess referrals for service program assistance and provide guidance, counseling and the most appropriate supportive social services to clients; to collect and evaluate client socio-economic information and data; to manage the on-going responsibility for a caseload of applicants or clients of services, and performs other related duties as required. The Social Worker I classification is an entry level Social Worker who is closely supervised in performing the duties of the position and receives on-the-job training for six months by a Social Work Supervisor I or higher-level manager in the Social Services Agency, a first line supervisor or higher-level manager in the Health Care Services Agency. Incumbents are expected to progress to the Social Worker II level after gaining the requisite experience, which includes becoming familiar with the agency's, organization, functions, policies, procedures, methods, divisions, work routing, and case recording. Please CLICK HERE for the full job description. THE IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Exceptional communication skills, both written and oral; articulating information and ideas to various individuals or groups in a manner that engages the audience and helps them understand. Providing outstanding customer service at all levels and displaying strong professional integrity when handling confidential and sensitive information and/or situations. Exhibiting strong critical thinking & analytical abilities through skillfully applying and evaluating information gathered or generated by various elements to determine the best possible course of action applicable to clients' needs. Expertise as a self-directed problem-solver with high standards for quality and a strong commitment to public and community service. Remarkable organizational skills, with the ability to prioritize tasks and accomplish multiple projects simultaneously. Moderate case management experience providing substantial services and having knowledge of best practices such as: motivational interviewing, harm reduction, trauma informed care and cultural competency. Prudent decision-making ability, with a history of choosing the appropriate courses of action by considering all implications and consequences, committing to action and ensuring successful implementation. Objectively assess psychosocial needs of clients and a track record of developing and maintaining collaborative rapport with internal and external resources for effective client referrals. Success in managing clients with severe behavioral issues, depression and other mental health issues, drug/alcohol dependencies, effects of physical/sexual abuse, extensive exposure to violence, homelessness and/or other trauma as well as a lack of basic needs. Proficient technical skills in the use of computer applications with the ability to successfully navigate client tracking systems to increase efficiency and productivity throughout the workday. Remaining flexible and open to new ideas when assessing the needs of clients. THE VACANCIES We are currently recruiting for vacancies in the Social Services Agency. However, the eligible list resulting from this recruitment may be used by any County department or agency needing to fill a vacancy. MINIMUM QUALIFICATIONS Social Worker I Level Either I Education: Equivalent to graduation from an accredited college or university (180 quarter units or 120 semester units) which includes 30 semester or 45 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling or other behavioral science. Or II Education: Equivalent to graduation from a two-year accredited college (90 quarter units or 60 semester units) which includes 15 semester or 22 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling or other behavioral science, -AND Experience: The equivalent of one year of full time experience as an Eligibility Technician II, Community Outreach Worker or equivalent or higher level classification in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or The equivalent of two years full time social casework experience working in a recognized public or non-profit social services, health or human services agency. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles, practices and techniques of social work. • Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare, including changes and developments in such legislation. • Aims and functions of community organization and resources, including available services in the employment field County and State Health and Human Services Agency and health care. • Basic psychological theory and practices as related to human behavior. • Public and private social agencies and other community resources. Ability to: • Analyze and evaluate individual situations, to reach sound conclusions and make appropriate recommendations. • Interpret complex Federal and State laws, rules and regulations and procedures. • Establish and maintain effective working relationships with other professional personnel and the public. • Communicate effectively orally and in writing. • Prioritize work. • Analyze basic statistics and calculate mathematic computations. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of candidates' application andsupplemental questionnaireto verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A written examination that will be weighted as pass/fail. An oral interview which will be weighted as100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this examination. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE SELECTION PLAN Deadline for Filing Monday, June 12,2023 Review of Minimum Qualifications: Completed by June 22, 2023 Written Examination: Week of July 10, 2023 Oral Panel Interviews: Week of August 7, 2023 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman | Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 6/12/2023 5:00:00 PM
SANTA CLARA COUNTY, CA
San Jose, California, United States
Description Under direction, to perform a wide variety of complex and responsible assignments; to function as a top technical expert in specialized departmental knowledge or competency. This Senior Office Specialist position reports to the Program Manager I on the Continuum of Care team in the Office of Supportive Housing (OSH). The position works closely with other OSH managers, services for the unhoused and housing providers, and unhoused or formerly unhoused households (clients). The primary role of this position is to support the OSH and its managers by ensuring that key data in the Homeless Management Information System (HMIS) is of high quality and up-to-date, including all data related to the UPLIFT program. This position may work with staff, clients, and other stakeholders to collect data and enter that data into the HMIS system, as well as run reports from HMIS as requested by OSH managers. Finally, this position will support OSH operations via other administrative and analytical assignments. The OSH is tasked with increasing the supply of affordable housing for special needs populations served by the County, as well as implementing the County’s efforts to make homelessness rare, brief, and non-recurring. Qualified candidates will possess the knowledge, skills, and abilities as described in this job bulletin. As this is a specialized recruitment with a focus on HMIS and OSH operations, in addition to the employment standards, candidates must possess knowledge and work experience in the following competency areas: Entering data into and following the policies and procedures established for the HMIS; Operating programs in which people experiencing homelessness are the primary clientele. COVID-19 Risk Tier - Lower Risk Typical Tasks Note: The following tasks are typical of those performed by incumbents in this classification. Specific duties assigned may depend on the specialized competency assigned to the position. Provides information regarding departmental functions to public, clients, departments and agencies including explanations of laws, mandates and ordinances in person, telephone or by correspondence; researches difficult inquiries or cases and guides or assists clientele in solving problems and achieving their business needs; Creates and/or prepares a variety of correspondence, forms, legal documents, reports, articles, technical specifications, memoranda, resolutions, minutes of meetings or hearings from a variety of mediums, where knowledge of format and presentation is necessary; Collects and compiles a variety of information regarding work activity of unit, technical data, etc., and generates regular statistical reports; may make recommendations to management based on information gathered and reported; Provides technical training and guidance in designated area of expertise to lower level clerical, seasonal or volunteer staff in area of specialized knowledge or competency; Researches and keeps apprised of legislative changes in area of specialized knowledge and disseminates information to staff; Prepares work schedules of regular, floater, temporary, per diem or registry staff; inspects and confirms accuracy of the staffing schedule; completes weekly staffing variance projection forms and schedules staff accordingly; maintains required registry personnel documentation; Creates and maintains computer databases for case tracking, retrieval of information, and maintenance of computer files; performs research to complete database as needed; Coordinates billing, accounts payable and inventory; maintains records of transactions by issuing receipts, permits, passes, releases, and licenses; checks, computes and collects fees, and may maintain control over petty cash; Designs, formats, edits and creates content and layouts for departmental booklets, flyers and websites; Reviews documents, records, and forms for accuracy, completeness, and conformance to applicable rules and regulations; communicates problems and advises on corrections to ensure acceptability; Operates standard office equipment including computers; performs delegated troubleshooting and maintenance; acts as liaison with systems personnel in solving system problems and developing automation of business functions; As necessary, performs any departmental work assignment performed by lower level clerical classifications; May perform lead functions over other employees including assigning, distributing and adjusting workloads and training; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: The knowledge and abilities required to perform this function are acquired through training and experience equivalent to the possession of a high school diploma AND Three (3) years of work experience performing a wide variety of high level clerical and administrative duties or one (1) year of work experience equivalent to that of an Office Specialist III in the County of Santa Clara. Must have one (1) year of clerical experience demonstrating the specialized competency. Refer to Approved Specialties for Senior Office Specialist (SOS) Classification for list of agreed specialties. Knowledge of: Functions and service operations of an administrative office; Modern office methods and practices including filing systems, business correspondence and report writing; English vocabulary, grammar, spelling, punctuation and style/format; Customer services principles, including the handling of irate and distressed people; Computer applications, such as word processing, spreadsheet, databases or specialized departmental programs; Basic mathematics to perform calculations and statistical reports; Telephone procedures and etiquette. Specialized departmental subject matter competency. Ability to: Tactfully assist members of the public often under stressful conditions; Reason logically and perform research to solve difficult inquiries or problems; Communicate effectively in providing information and assisting callers and visitors; Use a keyboard with moderate speed and a high level of accuracy; Use discretion in organizing activities and setting priorities; Prepare concise reports; Analyze information and materials and formulate conclusions; Interpret and apply specific laws and ordinances, office policies and procedures; Operate standard office equipment; trouble shoot simple problems Lead and train subordinate staff; Learn and perform a variety of assignments. Departments may selectively recruit for typing up to 50 Net Words Per Minute (WPM), depending on departmental need. Benefit and Retirement information may vary from bargaining unit to bargaining unit.Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click hereto access all Memoranda of Understanding and most recent Summary of Changes. Closing Date/Time: 5/30/2023 11:59 PM Pacific
Apr 25, 2023
Full Time
Description Under direction, to perform a wide variety of complex and responsible assignments; to function as a top technical expert in specialized departmental knowledge or competency. This Senior Office Specialist position reports to the Program Manager I on the Continuum of Care team in the Office of Supportive Housing (OSH). The position works closely with other OSH managers, services for the unhoused and housing providers, and unhoused or formerly unhoused households (clients). The primary role of this position is to support the OSH and its managers by ensuring that key data in the Homeless Management Information System (HMIS) is of high quality and up-to-date, including all data related to the UPLIFT program. This position may work with staff, clients, and other stakeholders to collect data and enter that data into the HMIS system, as well as run reports from HMIS as requested by OSH managers. Finally, this position will support OSH operations via other administrative and analytical assignments. The OSH is tasked with increasing the supply of affordable housing for special needs populations served by the County, as well as implementing the County’s efforts to make homelessness rare, brief, and non-recurring. Qualified candidates will possess the knowledge, skills, and abilities as described in this job bulletin. As this is a specialized recruitment with a focus on HMIS and OSH operations, in addition to the employment standards, candidates must possess knowledge and work experience in the following competency areas: Entering data into and following the policies and procedures established for the HMIS; Operating programs in which people experiencing homelessness are the primary clientele. COVID-19 Risk Tier - Lower Risk Typical Tasks Note: The following tasks are typical of those performed by incumbents in this classification. Specific duties assigned may depend on the specialized competency assigned to the position. Provides information regarding departmental functions to public, clients, departments and agencies including explanations of laws, mandates and ordinances in person, telephone or by correspondence; researches difficult inquiries or cases and guides or assists clientele in solving problems and achieving their business needs; Creates and/or prepares a variety of correspondence, forms, legal documents, reports, articles, technical specifications, memoranda, resolutions, minutes of meetings or hearings from a variety of mediums, where knowledge of format and presentation is necessary; Collects and compiles a variety of information regarding work activity of unit, technical data, etc., and generates regular statistical reports; may make recommendations to management based on information gathered and reported; Provides technical training and guidance in designated area of expertise to lower level clerical, seasonal or volunteer staff in area of specialized knowledge or competency; Researches and keeps apprised of legislative changes in area of specialized knowledge and disseminates information to staff; Prepares work schedules of regular, floater, temporary, per diem or registry staff; inspects and confirms accuracy of the staffing schedule; completes weekly staffing variance projection forms and schedules staff accordingly; maintains required registry personnel documentation; Creates and maintains computer databases for case tracking, retrieval of information, and maintenance of computer files; performs research to complete database as needed; Coordinates billing, accounts payable and inventory; maintains records of transactions by issuing receipts, permits, passes, releases, and licenses; checks, computes and collects fees, and may maintain control over petty cash; Designs, formats, edits and creates content and layouts for departmental booklets, flyers and websites; Reviews documents, records, and forms for accuracy, completeness, and conformance to applicable rules and regulations; communicates problems and advises on corrections to ensure acceptability; Operates standard office equipment including computers; performs delegated troubleshooting and maintenance; acts as liaison with systems personnel in solving system problems and developing automation of business functions; As necessary, performs any departmental work assignment performed by lower level clerical classifications; May perform lead functions over other employees including assigning, distributing and adjusting workloads and training; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: The knowledge and abilities required to perform this function are acquired through training and experience equivalent to the possession of a high school diploma AND Three (3) years of work experience performing a wide variety of high level clerical and administrative duties or one (1) year of work experience equivalent to that of an Office Specialist III in the County of Santa Clara. Must have one (1) year of clerical experience demonstrating the specialized competency. Refer to Approved Specialties for Senior Office Specialist (SOS) Classification for list of agreed specialties. Knowledge of: Functions and service operations of an administrative office; Modern office methods and practices including filing systems, business correspondence and report writing; English vocabulary, grammar, spelling, punctuation and style/format; Customer services principles, including the handling of irate and distressed people; Computer applications, such as word processing, spreadsheet, databases or specialized departmental programs; Basic mathematics to perform calculations and statistical reports; Telephone procedures and etiquette. Specialized departmental subject matter competency. Ability to: Tactfully assist members of the public often under stressful conditions; Reason logically and perform research to solve difficult inquiries or problems; Communicate effectively in providing information and assisting callers and visitors; Use a keyboard with moderate speed and a high level of accuracy; Use discretion in organizing activities and setting priorities; Prepare concise reports; Analyze information and materials and formulate conclusions; Interpret and apply specific laws and ordinances, office policies and procedures; Operate standard office equipment; trouble shoot simple problems Lead and train subordinate staff; Learn and perform a variety of assignments. Departments may selectively recruit for typing up to 50 Net Words Per Minute (WPM), depending on departmental need. Benefit and Retirement information may vary from bargaining unit to bargaining unit.Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click hereto access all Memoranda of Understanding and most recent Summary of Changes. Closing Date/Time: 5/30/2023 11:59 PM Pacific
City of LIvermore
Livermore, California, United States
Description Refer to the Job Announcement for more information DEFINITION Under general supervision, the Crisis Intervention Specialist works with the Livermore Police Department in a co-responder model to provide emergency crisis assessment and intervention services in the field to resolve complex or difficult client cases, help stabilize individuals and connect them with additional resources and provide community outreach; and perform other duties as assigned. DISTINGUISHING CHARACTERISTICS This classification is distinguished by having principal responsibility for working with Livermore Police Department personnel to provide crisis intervention and follow-up services to high-risk clients, often with severe mental health needs including homelessness and high utilizers of public services. The primary goal of the co-responder model is to provide a more comprehensive response to calls for service involving community members going through a mental health crisis and to be a resource for community members struggling with mental illness, including extended family members. Most of the work is completed in the field and requires evening and weekend hours. Appointees will carry a client caseload including a broad range of clients ranging from seniors to juveniles. SUPERVISION RECEIVED General supervision is provided by the Youth & Family Services Clinical Manager. Field supervision may also be provided by police department supervisory personnel. SUPERVISION EXERCISED May provide lead direction to professional, clerical, temporary employees, and volunteers. May provide clinical supervision to student interns/trainees. Examples of Important and Essential Functions Clinical Functions Partners with a police officer(s) to provide on-scene crisis intervention and referrals. Provides advice on behavioral health related service calls related to Welfare and Institution Code Section 5150. Provides documentation for involuntary psychiatric hospitalizations when applicable. Provides crisis intervention response when community members are undergoing a mental health crisis, avoids using involuntary psychiatric hospitalization when appropriate by providing alternative treatment resources which may include consultation, crisis intervention and referral to brief treatment and/or diversion or other voluntary crisis services as available. Explains treatment facility procedures and clients' rights and responsibilities. Provides individual crisis intervention as needed, stabilizes clients in crisis including brief intervention in clinic; arranges for hospitalization and coordinates treatment elements. Conducts follow up appointments and referrals as appropriate. Provides outreach with known individuals who have recently been placed on a 72-hour hold under a 5150 or to high-risk populations, such as the homeless, providing mental health follow-up referrals for assistance with other needs leading to client stabilization including housing assessment, if homeless. Testifies in court, when required, for determination of client's legal status regarding outpatient court-ordered treatment. Completes Crisis Intervention Training (CIT), Attends regular and ongoing coordination meetings with other co-responder team members Case Management Functions Conducts comprehensive client assessments to collect functional, psycho-social, environmental, employment, financial, housing and family information to develop a stabilization plan. Performs outreach services to individuals experiencing mental health and/or housing insecurity issues by providing linkages to services provided by local organizations Maintains current knowledge of public benefit programs and community resources for all age groups. Accompanies or assists clients in accessing needed services. Serves as a liaison between the Police Department, public and private community-based organizations that provide mental health, crisis intervention, and homeless and supportive housing services. Administrative Functions Maintains accurate, and confidential client records. Prepares oral and written studies, reports, and recommendations according to established policy and procedures as required. Works cooperatively with other departments and agencies. Utilizes a computer and specialized software. Job Related and Essential Qualifications Demonstrated Knowledge of : General fields of psychology and sociology or social work; child and adult development; personality theory; psychopathology; theory and practice of counseling, including the family as an interactional system; causes and treatment of juvenile delinquency; law and organization of the juvenile justice system; effective communication techniques; operation of modern office equipment; and computer operating systems and software applications including word processing, spreadsheet, and database applications. Demonstrated Skills to : Understanding human behavior and family dynamics especially of high-risk vulnerable populations with Mental Health needs or dual diagnosis, who may be homeless; understanding the functions and organizations of public assistance; medical and psychological, educational and social service resources, especially access to dignity and housing resources. Ability to : Conduct mental health and other related needs assessments in the field, community, school, office or home; determine and implement the appropriate course of action in emergency or stressful situation; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; establish effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing. Experience, Education and Training Guidelines: Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Two years of experience counseling families and youth including crisis intervention and family therapy. Education : Equivalent to a Master's Degree in Counseling, Psychology, Social Work, or related field. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification : Current licensure or eligibility for state professional licensing required (Marriage and Crisis Intervention Specialist (M.F.T.), Licensed Clinical Social Worker (L.C.S.W.) or Clinical Psychologist), as confirmed by state registration. License : A LCSW, Psychologist, Registered Nurse, MFT or MSW is required for placement into this class and a valid California driver’s license, and a satisfactory driving record as determined by the City of Livermore. Other Requirements :Willingness and ability to work other than traditional office hours including scheduled and emergency overtime; evening hours, holidays, and weekends; be available on stand-by and call back, as required; travel out of town and attend meetings, conferences, and seminars during work and non-work hours. Appointees must also pass a full Police style background investigation including fingerprints and a personal history questionnaire. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment as well as outdoors; utilize a computer; converse and listen to clients by telephone and in person; speak to large groups and be clearly understood; safely lift and maneuver required supplies weighing up to 10 pounds; ability to sit for hours at a time; and take notes and fill in report forms. Additional Information Non-exempt CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 5/2023 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 6.75% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2023 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
May 10, 2023
Full Time
Description Refer to the Job Announcement for more information DEFINITION Under general supervision, the Crisis Intervention Specialist works with the Livermore Police Department in a co-responder model to provide emergency crisis assessment and intervention services in the field to resolve complex or difficult client cases, help stabilize individuals and connect them with additional resources and provide community outreach; and perform other duties as assigned. DISTINGUISHING CHARACTERISTICS This classification is distinguished by having principal responsibility for working with Livermore Police Department personnel to provide crisis intervention and follow-up services to high-risk clients, often with severe mental health needs including homelessness and high utilizers of public services. The primary goal of the co-responder model is to provide a more comprehensive response to calls for service involving community members going through a mental health crisis and to be a resource for community members struggling with mental illness, including extended family members. Most of the work is completed in the field and requires evening and weekend hours. Appointees will carry a client caseload including a broad range of clients ranging from seniors to juveniles. SUPERVISION RECEIVED General supervision is provided by the Youth & Family Services Clinical Manager. Field supervision may also be provided by police department supervisory personnel. SUPERVISION EXERCISED May provide lead direction to professional, clerical, temporary employees, and volunteers. May provide clinical supervision to student interns/trainees. Examples of Important and Essential Functions Clinical Functions Partners with a police officer(s) to provide on-scene crisis intervention and referrals. Provides advice on behavioral health related service calls related to Welfare and Institution Code Section 5150. Provides documentation for involuntary psychiatric hospitalizations when applicable. Provides crisis intervention response when community members are undergoing a mental health crisis, avoids using involuntary psychiatric hospitalization when appropriate by providing alternative treatment resources which may include consultation, crisis intervention and referral to brief treatment and/or diversion or other voluntary crisis services as available. Explains treatment facility procedures and clients' rights and responsibilities. Provides individual crisis intervention as needed, stabilizes clients in crisis including brief intervention in clinic; arranges for hospitalization and coordinates treatment elements. Conducts follow up appointments and referrals as appropriate. Provides outreach with known individuals who have recently been placed on a 72-hour hold under a 5150 or to high-risk populations, such as the homeless, providing mental health follow-up referrals for assistance with other needs leading to client stabilization including housing assessment, if homeless. Testifies in court, when required, for determination of client's legal status regarding outpatient court-ordered treatment. Completes Crisis Intervention Training (CIT), Attends regular and ongoing coordination meetings with other co-responder team members Case Management Functions Conducts comprehensive client assessments to collect functional, psycho-social, environmental, employment, financial, housing and family information to develop a stabilization plan. Performs outreach services to individuals experiencing mental health and/or housing insecurity issues by providing linkages to services provided by local organizations Maintains current knowledge of public benefit programs and community resources for all age groups. Accompanies or assists clients in accessing needed services. Serves as a liaison between the Police Department, public and private community-based organizations that provide mental health, crisis intervention, and homeless and supportive housing services. Administrative Functions Maintains accurate, and confidential client records. Prepares oral and written studies, reports, and recommendations according to established policy and procedures as required. Works cooperatively with other departments and agencies. Utilizes a computer and specialized software. Job Related and Essential Qualifications Demonstrated Knowledge of : General fields of psychology and sociology or social work; child and adult development; personality theory; psychopathology; theory and practice of counseling, including the family as an interactional system; causes and treatment of juvenile delinquency; law and organization of the juvenile justice system; effective communication techniques; operation of modern office equipment; and computer operating systems and software applications including word processing, spreadsheet, and database applications. Demonstrated Skills to : Understanding human behavior and family dynamics especially of high-risk vulnerable populations with Mental Health needs or dual diagnosis, who may be homeless; understanding the functions and organizations of public assistance; medical and psychological, educational and social service resources, especially access to dignity and housing resources. Ability to : Conduct mental health and other related needs assessments in the field, community, school, office or home; determine and implement the appropriate course of action in emergency or stressful situation; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; establish effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing. Experience, Education and Training Guidelines: Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Two years of experience counseling families and youth including crisis intervention and family therapy. Education : Equivalent to a Master's Degree in Counseling, Psychology, Social Work, or related field. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification : Current licensure or eligibility for state professional licensing required (Marriage and Crisis Intervention Specialist (M.F.T.), Licensed Clinical Social Worker (L.C.S.W.) or Clinical Psychologist), as confirmed by state registration. License : A LCSW, Psychologist, Registered Nurse, MFT or MSW is required for placement into this class and a valid California driver’s license, and a satisfactory driving record as determined by the City of Livermore. Other Requirements :Willingness and ability to work other than traditional office hours including scheduled and emergency overtime; evening hours, holidays, and weekends; be available on stand-by and call back, as required; travel out of town and attend meetings, conferences, and seminars during work and non-work hours. Appointees must also pass a full Police style background investigation including fingerprints and a personal history questionnaire. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment as well as outdoors; utilize a computer; converse and listen to clients by telephone and in person; speak to large groups and be clearly understood; safely lift and maneuver required supplies weighing up to 10 pounds; ability to sit for hours at a time; and take notes and fill in report forms. Additional Information Non-exempt CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 5/2023 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 6.75% EE paid Employer Rate = 38.31% ER paid 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2023 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT THIS IS A REOPENING OF A CONTINOUS EXAMINATION. If you have previously applied or started an application for the Registered Nurse II (PHN Option), Examination #19-5305-01 , and choose to reapply, please contact the examination analyst,Angelica Cuevas at Angelica.Cuevas@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Application and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the supplemental questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION ABOUT THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care Services, Public Health, Environmental Health Services, and Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. PUBLIC HEALTH DEPARTMENT The mission of the Alameda County Public Health Department is to work in partnership with the community to ensure the optimal health and wellbeing of all people. Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. The Public Health Department staff are committed to the following values: H ealthy People in Healthy Communities E quity and Social Justice A ccountability and Quality L eadership and Innovation T rust and Transparency H umility and Respect Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care are compounded by contemporary concerns such as: economic disenfranchisement and homelessness, racism, sexual and reproductive health and rights, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for innovative solutions, in close partnership with impacted communities. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org THE POSITION Registered Nurse II positions are located in the Health Care Services Agency, Social Services Agency and Community Development Agency. Registered Nurse IIs provide a variety of nursing care services, case management, treatment plan, teaching, counseling and referral to clients and families in a home and/or community setting, provide nursing assessment, planning, intervention and evaluation; coordinate care with other health care providers, professionals and other agencies and community representatives; assist in the prevention of communicable diseases; and perform related duties as required. THE VACANCIES The current Registered Nurse II (PHN) vacancies are in all County locations . These positions aresituated in the Social Services Agency and in the following programs/units within the Public Health Department: Acute Communicable Disease, California Children's Services, Tuberculosis (TB) Control Section, the Nurse-Family Partnership (NFP), and the Foster Care Assessment Center. However the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT : In addition to meeting the minimum qualifications below, these positions require possession of a current and valid Public Health Nursing (PHN) Certificate issued by the California Board of Registered Nursing. PROGRAM OVERVIEW Acute Communicable Disease Unit Alameda County Public Health Nurses, in the Acute Communicable Disease Unit, are responsible for the surveillance, investigation, and control of cases, contacts, and outbreaks of over 75 reportable communicable diseases; all reportable communicable diseases except for HIV, sexually transmitted infections and tuberculosis. Program activities include interviewing clients with reportable diseases, as well as their family members and health care providers, to collect clinical and risk factor information and to identify potentially exposed contacts. ACD staff educate clients about disease symptoms, transmission, treatment and prevention; identify and locate exposed contacts to provide education about potential symptoms and if appropriate, post-exposure preventive treatment; recommend interventions to prevent disease transmission in households, schools, day care facilities, health care facilities, and other congregate settings; maintain accurate surveillance of reportable conditions and review trends to identify areas for enhanced prevention and control efforts; initiate and lead key functions in the public health response to infectious disease emergencies; and serve as on-call duty officers to conduct mandated public health response to urgent communicable cases and outbreaks in the evening, on weekends, and holidays. California Children's Services (CCS) California Children's Services (CCS) is a statewide program that provides case management and care coordination for clients' birth to 21 who have chronic, disabling and/or life threatening conditions. There are medical, financial and residential eligibility requirements. Under the direction of the CCS Nurse Manager, the Registered Nurse IV (RN IV), the Registered Nurse II (RN II) performs medical utilization review and comprehensive case management for a case load of children who have CCS medically eligible conditions. The RN II works in multi-disciplinary teams to determine medical eligibility and provides medical care coordination from the point of intake and initiation of the treatment care plan as part of the CCS interdisciplinary case management team. Nurses also ensure that clients are receiving necessary services with the most appropriate provider. The RN II is expected to have knowledge of: principles, methods and procedures for utilization review and relating to acute hospitalizations, home care, medical and nursing services and other levels of institutional care, CCS and Medi-Cal regulations; health care delivery system with respect to medical services available to the child and family; and family adaptation to handicapping conditions involving physical and psycho-social needs. Tuberculosis (TB) Control Section Registered Nurse IIs in the TB Control Section work under the supervision of the TB Nurse Manager (RN IV) and under the guidance of an RN III to provide case management to a caseload of clients with active and suspected active TB disease; to conduct monthly visits to the family, investigate contacts and assure access to care; oversee direct observation therapy (DOT) as needed, and to perform other duties as assigned. The work of the Registered Nurse IIs in the TB Control Section is specific to TB cases and their contacts, and requires knowledge of public health nursing standards, access to health care in the local community, knowledge of tuberculosis disease and transmission, diagnosis and treatment of active TB disease and latent TB infection, knowledge of co-morbidities and complex socio-economic problems that adversely affect TB treatment outcomes, and responsibility for assuring completion of TB treatment; contact tracing, early identification of secondary cases and contacts at risk for rapid progression to TB disease if infected; surveillance (including case reporting); understanding of epidemiology of tuberculosis in Alameda County and how it guides public health nursing practice, and performing outreach (when resources permit) to persons at high risk for TB infection and disease. Nurse-Family Partnership (NFP) Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms in Alameda County, in order to give babies the best start in life. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, parents are provided with health education, support, and child development information so that families can create better lives for their child and themselves. This position will be situated within Public Health and includes nursing care management with prenatal and postpartum clients and their children up to the age of two. Nurses in this program receive intensive training to administer this evidence based home visiting program whose goal is to improve birth outcomes, increase child development and increase families' self-sufficiency. Nurse-Family Partnership nurses establish relationships with young, at-risk mothers during home visits and provide guidance for the emotional, social, and physical challenges first-time moms face as they prepare to become parents. NFP nurses work with culturally diverse families in communities with broad-based socio-inequity. We serve a high population of Oakland clients. Foster Care Assessment Center The Assessment Center (the AC) is a non-residential, short-term shelter child-friendly environment that operates 24 hours per day. The AC is staffed and managed by West Coast Children's Clinic, Inc., a community-based organization under contract to the Alameda County Social Services Agency. The AC has the capacity to receive and care for all ages of children and youth newborn to 21 years of age (Non-Minor Dependents NMDs).The purpose of the AC is to provide a supportive, child-friendly place where children can be looked after safely while more thoughtful placements are researched, including assessment of relative placement options, allow qualified staff to provide timely crisis intervention services to lessen the trauma of removal and initiate basic physical and mental health screenings, appropriate linkages and referrals. Under the supervision of the RN IV, the PHN II at the AC serves as an interdisciplinary team member of the Department of Children and Family Services (DCFS) and is responsible for implementing the daily nursing operations at the AC, which includes conducting nursing assessments on children received at the AC; communicating the need for timely follow-up of abnormal health assessment findings and/or acute health findings to placement providers, medical providers, child welfare staff, childcare staff, and PHNs in the Health Care Program for Children in Foster Care; facilitating the coordination of care between the AC, DCFS, Public Health Department, emergency foster homes, health care providers, schools, and any other relevant agencies invested in the total care of vulnerable children; providing onsite skilled, professional nursing consultation to the child welfare staff, including the Child Welfare Workers and other relevant personnel, child care staff, and biological and/or foster family; collaborating with child welfare staff to develop and maintain a systematic process for obtaining the basic medical history of the child at the time of removal from the caregiver's home; gathering and interpreting information obtained from birth records, medical/dental records, immunization records, lab and radiological reports; documenting relevant information in the CWS/CMS database; researching medical insurance coverage for children to assist with urgent medical needs; training childcare providers on method of administering a brief health checklist for children brought to the AC; taking the lead to address the identified health care needs of each child/youth/non-minor dependent (NMD) admitted to the AC, including coordination of needed medical appointments, follow-up, and medication refills; administering, supervising and monitoring all medications prescribed; performing prescribed treatments. The PHN at the AC is expected to have knowledge of the health care delivery system available to children in foster care, family dynamics of the child removed from an abusive and/or neglectful home and the emotional adaptation to out of home placement and the effects of family separation. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client's health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients' ability to live safely in their home by evaluating the risk for institutionalization, monitoring client's progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. MINIMUM QUALIFICATIONS License/Certificate: - Possession of a current and valid license to practice as a Registered Nurse in the State of California. - Possession of a current and valid Public Health Nurse (PHN) Certificate issued by the State of California - Some positions may require a valid California Motor Vehicle Operator's license. Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In Compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. Either I Experience: The equivalent of six months of full-time experience as a Registered Nurse I in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of one year of full-time recent experience with the last five years at a comparable level as a Registered Nurse in a clinical and/or public health setting. Some positions may require one (1) year of experience in a specialty area. SPECIAL REQUIREMENT : In addition to meeting the minimum qualifications below, these positions require possession of a current and valid Public Health Nursing (PHN) Certificate issued by the California Board of Registered Nursing. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Theories, principles, procedures, techniques, standards and practices of public health nursing. • Anatomy, physiology, chemistry, pharmacology, growth and development, medical surgical nursing, nutrition, community health, and population based communities. • Principles and practices of the nursing process. • Wellness to illness continuum. • Nursing procedures, techniques, equipment and supplies. • Contact investigation and infection control principles. • Health systems, agencies, and patterns of referral. • Major disease conditions, current prevention techniques, therapies, and treatments. • Community resources and health systems. • Collaborative health planning with multi-disciplinary teams. • Principles and practices of effective organization. • Computer applications related to the work. Ability to: • Maintain confidentiality. • Communicate effectively orally and in writing. • Teach and counsel patients, families, and staff. • Exercise independent judgment. • Interpret data. • Analyze, evaluate and draw logical conclusions. • Respond effectively to emergency situations. • Exercise interpersonal sensitivity to establish and maintain effective working relationships with staff, clients, other agencies and the public. • Practice effective nursing in diverse/multicultural environments. • Plan, organize and prioritize. • Make effective use of available materials and human resources. • Provide safe, effective and efficient nursing care. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates' Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. Those candidates who have passed the Supplemental Questionnaire screening for the class will be placed on the eligible list based on an evaluation of education, training, and expertise. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing:Continuous Review of Minimum Qualification & SQ:Ongoing Department Hiring Interview:TBD Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Sep 23, 2022
Full Time
Introduction READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT THIS IS A REOPENING OF A CONTINOUS EXAMINATION. If you have previously applied or started an application for the Registered Nurse II (PHN Option), Examination #19-5305-01 , and choose to reapply, please contact the examination analyst,Angelica Cuevas at Angelica.Cuevas@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. Application and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the supplemental questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION ABOUT THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care Services, Public Health, Environmental Health Services, and Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. PUBLIC HEALTH DEPARTMENT The mission of the Alameda County Public Health Department is to work in partnership with the community to ensure the optimal health and wellbeing of all people. Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. The Public Health Department staff are committed to the following values: H ealthy People in Healthy Communities E quity and Social Justice A ccountability and Quality L eadership and Innovation T rust and Transparency H umility and Respect Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care are compounded by contemporary concerns such as: economic disenfranchisement and homelessness, racism, sexual and reproductive health and rights, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for innovative solutions, in close partnership with impacted communities. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org THE POSITION Registered Nurse II positions are located in the Health Care Services Agency, Social Services Agency and Community Development Agency. Registered Nurse IIs provide a variety of nursing care services, case management, treatment plan, teaching, counseling and referral to clients and families in a home and/or community setting, provide nursing assessment, planning, intervention and evaluation; coordinate care with other health care providers, professionals and other agencies and community representatives; assist in the prevention of communicable diseases; and perform related duties as required. THE VACANCIES The current Registered Nurse II (PHN) vacancies are in all County locations . These positions aresituated in the Social Services Agency and in the following programs/units within the Public Health Department: Acute Communicable Disease, California Children's Services, Tuberculosis (TB) Control Section, the Nurse-Family Partnership (NFP), and the Foster Care Assessment Center. However the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. SPECIAL REQUIREMENT : In addition to meeting the minimum qualifications below, these positions require possession of a current and valid Public Health Nursing (PHN) Certificate issued by the California Board of Registered Nursing. PROGRAM OVERVIEW Acute Communicable Disease Unit Alameda County Public Health Nurses, in the Acute Communicable Disease Unit, are responsible for the surveillance, investigation, and control of cases, contacts, and outbreaks of over 75 reportable communicable diseases; all reportable communicable diseases except for HIV, sexually transmitted infections and tuberculosis. Program activities include interviewing clients with reportable diseases, as well as their family members and health care providers, to collect clinical and risk factor information and to identify potentially exposed contacts. ACD staff educate clients about disease symptoms, transmission, treatment and prevention; identify and locate exposed contacts to provide education about potential symptoms and if appropriate, post-exposure preventive treatment; recommend interventions to prevent disease transmission in households, schools, day care facilities, health care facilities, and other congregate settings; maintain accurate surveillance of reportable conditions and review trends to identify areas for enhanced prevention and control efforts; initiate and lead key functions in the public health response to infectious disease emergencies; and serve as on-call duty officers to conduct mandated public health response to urgent communicable cases and outbreaks in the evening, on weekends, and holidays. California Children's Services (CCS) California Children's Services (CCS) is a statewide program that provides case management and care coordination for clients' birth to 21 who have chronic, disabling and/or life threatening conditions. There are medical, financial and residential eligibility requirements. Under the direction of the CCS Nurse Manager, the Registered Nurse IV (RN IV), the Registered Nurse II (RN II) performs medical utilization review and comprehensive case management for a case load of children who have CCS medically eligible conditions. The RN II works in multi-disciplinary teams to determine medical eligibility and provides medical care coordination from the point of intake and initiation of the treatment care plan as part of the CCS interdisciplinary case management team. Nurses also ensure that clients are receiving necessary services with the most appropriate provider. The RN II is expected to have knowledge of: principles, methods and procedures for utilization review and relating to acute hospitalizations, home care, medical and nursing services and other levels of institutional care, CCS and Medi-Cal regulations; health care delivery system with respect to medical services available to the child and family; and family adaptation to handicapping conditions involving physical and psycho-social needs. Tuberculosis (TB) Control Section Registered Nurse IIs in the TB Control Section work under the supervision of the TB Nurse Manager (RN IV) and under the guidance of an RN III to provide case management to a caseload of clients with active and suspected active TB disease; to conduct monthly visits to the family, investigate contacts and assure access to care; oversee direct observation therapy (DOT) as needed, and to perform other duties as assigned. The work of the Registered Nurse IIs in the TB Control Section is specific to TB cases and their contacts, and requires knowledge of public health nursing standards, access to health care in the local community, knowledge of tuberculosis disease and transmission, diagnosis and treatment of active TB disease and latent TB infection, knowledge of co-morbidities and complex socio-economic problems that adversely affect TB treatment outcomes, and responsibility for assuring completion of TB treatment; contact tracing, early identification of secondary cases and contacts at risk for rapid progression to TB disease if infected; surveillance (including case reporting); understanding of epidemiology of tuberculosis in Alameda County and how it guides public health nursing practice, and performing outreach (when resources permit) to persons at high risk for TB infection and disease. Nurse-Family Partnership (NFP) Nurse-Family Partnership is a home visiting program that partners nurses with low income first-time moms in Alameda County, in order to give babies the best start in life. Case management services begin in pregnancy and continue until the child reaches two years old. During that time, parents are provided with health education, support, and child development information so that families can create better lives for their child and themselves. This position will be situated within Public Health and includes nursing care management with prenatal and postpartum clients and their children up to the age of two. Nurses in this program receive intensive training to administer this evidence based home visiting program whose goal is to improve birth outcomes, increase child development and increase families' self-sufficiency. Nurse-Family Partnership nurses establish relationships with young, at-risk mothers during home visits and provide guidance for the emotional, social, and physical challenges first-time moms face as they prepare to become parents. NFP nurses work with culturally diverse families in communities with broad-based socio-inequity. We serve a high population of Oakland clients. Foster Care Assessment Center The Assessment Center (the AC) is a non-residential, short-term shelter child-friendly environment that operates 24 hours per day. The AC is staffed and managed by West Coast Children's Clinic, Inc., a community-based organization under contract to the Alameda County Social Services Agency. The AC has the capacity to receive and care for all ages of children and youth newborn to 21 years of age (Non-Minor Dependents NMDs).The purpose of the AC is to provide a supportive, child-friendly place where children can be looked after safely while more thoughtful placements are researched, including assessment of relative placement options, allow qualified staff to provide timely crisis intervention services to lessen the trauma of removal and initiate basic physical and mental health screenings, appropriate linkages and referrals. Under the supervision of the RN IV, the PHN II at the AC serves as an interdisciplinary team member of the Department of Children and Family Services (DCFS) and is responsible for implementing the daily nursing operations at the AC, which includes conducting nursing assessments on children received at the AC; communicating the need for timely follow-up of abnormal health assessment findings and/or acute health findings to placement providers, medical providers, child welfare staff, childcare staff, and PHNs in the Health Care Program for Children in Foster Care; facilitating the coordination of care between the AC, DCFS, Public Health Department, emergency foster homes, health care providers, schools, and any other relevant agencies invested in the total care of vulnerable children; providing onsite skilled, professional nursing consultation to the child welfare staff, including the Child Welfare Workers and other relevant personnel, child care staff, and biological and/or foster family; collaborating with child welfare staff to develop and maintain a systematic process for obtaining the basic medical history of the child at the time of removal from the caregiver's home; gathering and interpreting information obtained from birth records, medical/dental records, immunization records, lab and radiological reports; documenting relevant information in the CWS/CMS database; researching medical insurance coverage for children to assist with urgent medical needs; training childcare providers on method of administering a brief health checklist for children brought to the AC; taking the lead to address the identified health care needs of each child/youth/non-minor dependent (NMD) admitted to the AC, including coordination of needed medical appointments, follow-up, and medication refills; administering, supervising and monitoring all medications prescribed; performing prescribed treatments. The PHN at the AC is expected to have knowledge of the health care delivery system available to children in foster care, family dynamics of the child removed from an abusive and/or neglectful home and the emotional adaptation to out of home placement and the effects of family separation. IHSS Program The IHSS Program is a home visiting program across all 58 counties in California. The Alameda County Public Health Nurse primary role is to conduct an assessment/reassessment of clients that are at risk for out of home placement and to prevent premature institutionalization and/or nursing home placement. The program serves eligible individual across the lifespan who are aged, blind, and disabled to remain safely in their own homes. The public health nurse carries a caseload focused exclusively on IHSS recipients identified as having paramedical service needs for example GT feedings/Tracheostomy/diabetes management/home dialysis. The PHN conducts comprehensive in-home assessment and reassessment to address the medical, nursing, and psychosocial aspects of the client's health. In addition, the PHN provides health education and management of chronic medical conditions. The PHN is expected to have knowledge of the health delivery system, applying the nursing process, comfortable conducting a thorough assessment, and communicate effectively with clients. Under the supervision of the Supervising Public Health Nurse (RN IV); the RN II/PHN serves as part of a multidisciplinary team who are responsible for assessing clients' ability to live safely in their home by evaluating the risk for institutionalization, monitoring client's progress through any prescribed rehabilitative, and providing case management in coordination with other departments, agencies, and health providers. MINIMUM QUALIFICATIONS License/Certificate: - Possession of a current and valid license to practice as a Registered Nurse in the State of California. - Possession of a current and valid Public Health Nurse (PHN) Certificate issued by the State of California - Some positions may require a valid California Motor Vehicle Operator's license. Special Requirements: 1. In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. 2. In Compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. Either I Experience: The equivalent of six months of full-time experience as a Registered Nurse I in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of one year of full-time recent experience with the last five years at a comparable level as a Registered Nurse in a clinical and/or public health setting. Some positions may require one (1) year of experience in a specialty area. SPECIAL REQUIREMENT : In addition to meeting the minimum qualifications below, these positions require possession of a current and valid Public Health Nursing (PHN) Certificate issued by the California Board of Registered Nursing. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Theories, principles, procedures, techniques, standards and practices of public health nursing. • Anatomy, physiology, chemistry, pharmacology, growth and development, medical surgical nursing, nutrition, community health, and population based communities. • Principles and practices of the nursing process. • Wellness to illness continuum. • Nursing procedures, techniques, equipment and supplies. • Contact investigation and infection control principles. • Health systems, agencies, and patterns of referral. • Major disease conditions, current prevention techniques, therapies, and treatments. • Community resources and health systems. • Collaborative health planning with multi-disciplinary teams. • Principles and practices of effective organization. • Computer applications related to the work. Ability to: • Maintain confidentiality. • Communicate effectively orally and in writing. • Teach and counsel patients, families, and staff. • Exercise independent judgment. • Interpret data. • Analyze, evaluate and draw logical conclusions. • Respond effectively to emergency situations. • Exercise interpersonal sensitivity to establish and maintain effective working relationships with staff, clients, other agencies and the public. • Practice effective nursing in diverse/multicultural environments. • Plan, organize and prioritize. • Make effective use of available materials and human resources. • Provide safe, effective and efficient nursing care. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates' Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. Those candidates who have passed the Supplemental Questionnaire screening for the class will be placed on the eligible list based on an evaluation of education, training, and expertise. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing:Continuous Review of Minimum Qualification & SQ:Ongoing Department Hiring Interview:TBD Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
City of Huntington Beach, CA
Huntington Beach, California, United States
Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have outstanding career opportunities available, as we're looking for the "right people" to serve as Social Worker with the Homelessness & Behavioral Health Services Division of the City Manager's Office . First and foremost, the City is seeking an individual who has an unwavering commitment to team-based environment, and recognizes that leaders must be focused always on serving their people. For us in Huntington Beach, successful candidates must be genuinely committed to living our organization's behavioral values, which include: Humility ... be willing to place the team before self. Exceptionality ... be really (REALLY) good at what you do. Social Awareness ... say and do those things that bring people together. Passion ... recognize the awesome responsibility we have to serve the people of HB. Integrity ... live our values authentically. Outside of these behavioral characteristics, we're also looking for candidates who are ready to grow and develop and who can envision new ways to improve and enhance services. City Manager's Office The City Manager's Office provides professional leadership in the management of the City and is responsible for the coordination of all municipal programs and the executive supervision of all City departments and agencies. The City Manager's Office consists of Administration/City Council support, Public Information, Homeless and Behavioral Health, and Sustainability. Homeless & Behavioral Health Services develops strategies and support services focused on individuals experiencing homelessness, as well as community members experiencing behavioral health crises. This Division is responsible for coordinating the City's comprehensive system of care that includes the Homeless Task Force, Navigation Center and the Be Well mobile crisis response program. The Division also collaborates with community and faith-based organizations to enhance the City's system of care through the deployment of volunteers, donations and supportive services. The Position Under general supervision of the Social Services Supervisor, the Social Worker performs journey-level professional work by coordinating and overseeing homeless and behavioral health programs focused mainly on those at risk of or experiencing homelessness in the City; and provides general case management through outreach in the field and office. The ideal candidate will have knowledge and experience with the County's Coordinated Entry System, HMIS Database, homeless and supportive services, and behavioral and physical health services, and an understanding of the City of Huntington Beach's Continuum of Care. Examples of Essential Duties Develops, promotes, coordinates and presents on city homeless services for neighborhoods, schools, local businesses, community groups and other interested parties Represents the city at meetings of professional organizations, other agencies, citizen groups and/or private individuals, focused on homeless issues Organizes, coordinates and oversees outreach and engagement on the streets and in the office for participants, conducting street outreach, providing engagement for individuals and families experiencing homelessness and collecting data related to these activities Directly provides outreach and engagement with those experiencing homelessness seeking housing, shelter, behavioral and physical health linkages, employment and other supportive services; providing linkage to all appropriate services and providers as needed Interacts regularly with the County's Coordinated Entry System (CES) and related programs to facilitate housing matches for available vouchers and other housing opportunities Uses the county's Homeless Management Information System (HMIS) to coordinate client level data, as well as collects data on engagements for all individuals contacted Collects outreach data for all activities to generate monthly reports on services provided. Conducts screenings of all potential participants for the Huntington Beach Navigation Center to facilitate intakes with the provider Coordinates and participates in various events, including community and internal meetings related to coordination of homeless efforts in the city Coordinates donations and with non-profits to provide basic necessities for newly housed individuals or those needing support transitioning to work or housed environments Collaborates with other Homeless and Behavioral Health Team staff to manage volunteers working with the homeless task force and other aspects of the city's system of care Click here to view the full job description Minimum Qualifications Education: Bachelor's degree from an accredited college or university in social work, human services, or other related field. Experience: Two (2) years' experience in a human service agency, homeless services, or housing provider or municipal government setting in case management, counseling, outreach, or mental health. Experience working with those experiencing homelessness preferred. Certifications/License: A valid California driver license and an acceptable driving record required at time of appointment and throughout employment in this position. Supplemental Information APPLICATION AND SELECTION PROCESS : Application Review Examination(s) - Applicants who BEST meet the City's needs will be invited to a virtual oral exam (weighted 100%) is tentatively scheduled for June 7, 2023 . Selection Interview Background Investigation Appointment
May 18, 2023
Full Time
Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have outstanding career opportunities available, as we're looking for the "right people" to serve as Social Worker with the Homelessness & Behavioral Health Services Division of the City Manager's Office . First and foremost, the City is seeking an individual who has an unwavering commitment to team-based environment, and recognizes that leaders must be focused always on serving their people. For us in Huntington Beach, successful candidates must be genuinely committed to living our organization's behavioral values, which include: Humility ... be willing to place the team before self. Exceptionality ... be really (REALLY) good at what you do. Social Awareness ... say and do those things that bring people together. Passion ... recognize the awesome responsibility we have to serve the people of HB. Integrity ... live our values authentically. Outside of these behavioral characteristics, we're also looking for candidates who are ready to grow and develop and who can envision new ways to improve and enhance services. City Manager's Office The City Manager's Office provides professional leadership in the management of the City and is responsible for the coordination of all municipal programs and the executive supervision of all City departments and agencies. The City Manager's Office consists of Administration/City Council support, Public Information, Homeless and Behavioral Health, and Sustainability. Homeless & Behavioral Health Services develops strategies and support services focused on individuals experiencing homelessness, as well as community members experiencing behavioral health crises. This Division is responsible for coordinating the City's comprehensive system of care that includes the Homeless Task Force, Navigation Center and the Be Well mobile crisis response program. The Division also collaborates with community and faith-based organizations to enhance the City's system of care through the deployment of volunteers, donations and supportive services. The Position Under general supervision of the Social Services Supervisor, the Social Worker performs journey-level professional work by coordinating and overseeing homeless and behavioral health programs focused mainly on those at risk of or experiencing homelessness in the City; and provides general case management through outreach in the field and office. The ideal candidate will have knowledge and experience with the County's Coordinated Entry System, HMIS Database, homeless and supportive services, and behavioral and physical health services, and an understanding of the City of Huntington Beach's Continuum of Care. Examples of Essential Duties Develops, promotes, coordinates and presents on city homeless services for neighborhoods, schools, local businesses, community groups and other interested parties Represents the city at meetings of professional organizations, other agencies, citizen groups and/or private individuals, focused on homeless issues Organizes, coordinates and oversees outreach and engagement on the streets and in the office for participants, conducting street outreach, providing engagement for individuals and families experiencing homelessness and collecting data related to these activities Directly provides outreach and engagement with those experiencing homelessness seeking housing, shelter, behavioral and physical health linkages, employment and other supportive services; providing linkage to all appropriate services and providers as needed Interacts regularly with the County's Coordinated Entry System (CES) and related programs to facilitate housing matches for available vouchers and other housing opportunities Uses the county's Homeless Management Information System (HMIS) to coordinate client level data, as well as collects data on engagements for all individuals contacted Collects outreach data for all activities to generate monthly reports on services provided. Conducts screenings of all potential participants for the Huntington Beach Navigation Center to facilitate intakes with the provider Coordinates and participates in various events, including community and internal meetings related to coordination of homeless efforts in the city Coordinates donations and with non-profits to provide basic necessities for newly housed individuals or those needing support transitioning to work or housed environments Collaborates with other Homeless and Behavioral Health Team staff to manage volunteers working with the homeless task force and other aspects of the city's system of care Click here to view the full job description Minimum Qualifications Education: Bachelor's degree from an accredited college or university in social work, human services, or other related field. Experience: Two (2) years' experience in a human service agency, homeless services, or housing provider or municipal government setting in case management, counseling, outreach, or mental health. Experience working with those experiencing homelessness preferred. Certifications/License: A valid California driver license and an acceptable driving record required at time of appointment and throughout employment in this position. Supplemental Information APPLICATION AND SELECTION PROCESS : Application Review Examination(s) - Applicants who BEST meet the City's needs will be invited to a virtual oral exam (weighted 100%) is tentatively scheduled for June 7, 2023 . Selection Interview Background Investigation Appointment
Monterey County Human Resources
Salinas, California, United States
Position Description Public Health LVN (Bilingual English/Spanish Preferred) $4,222 - $5,767 Monthly Open Date: Monday, February 7, 2022 Open Until Filled Priority Screen Date: February 25, 2022 Exam #22/52E01/02LPC SUMMARY OF POSITION The Monterey County Health Department's Public Health Bureau is seeking to fill a vacant Public Health Licensed Vocational Nurse (LVN) position supporting the Enhanced Care Management (ECM) program. The ECM Public Health LVN functions under the supervision of the Supervising Public Health Nurse (SPHN) and the general direction of the Public Health Nurse (PHN)/Registered Nurse (RN) Case Manager. ECM program provides comprehensive case management services to high utilizers of hospital emergency and inpatient services, and individuals experiencing homelessness who have multiple chronic diseases, and/or behavioral health diagnosis. The program is a partnership with community organizations and primary care providers to help these individuals find a medical home, housing, social services, and mental health services. The LVN supports case management of these individuals by following the care plan, including administering medications according to physicians orders, medication education, connecting the participants to resources, transporting and accompanying to health care services, providing educational support to manage chronic illness, and connect them to housing opportunities and/or other appropriate referrals. The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working Knowledge of: Principles, methods, and techniques used in clinical vocational nursing Medical terminology Basic math and statistical concepts Basic computer knowledge Some Knowledge of: The principles, methods and techniques used in public health education The principles, methods and techniques used in counseling designed to bring about lifestyle, nutritional, or other health behavior adjustments The available sources and methods of obtaining public health, counseling, and medical treatment services The principles of treatment, prevention, and infection control used in a specified medical specialty depending on the position being filled Skill and Ability to: Collect, tabulate and analyze data Keep accurate records Communicate effectively with persons from a variety of socioeconomic and cultural backgrounds for the purpose of gaining confidential medical and personal histories, and educating and counseling them concerning health practices or nutrition Perform venipuncture and apply other vocational nursing skills Develop and maintain effective work relationships with those contacted in the course of work Work under limited daily supervision and function as part of a "team" approach to client management Exhibit professionalism and deal tactfully with clients who have or who may be carrying a variety of diseases including the HIV Virus. Speak before groups Operate standard office equipment, including a computer and specialized software for case management. Characteristics of Ideal Candidate: Be culturally sensitive A team player Have great customer service skills Develop and maintain positive partnerships within the agency and in the community Commitment to integrity, Respect, Innovation, Health Equity and Excellence Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of experience, education or training, typically: Possession of a valid California license as a Vocational or Registered Nurse, and one year of experience as a community worker or related position, which included outreach education within a public health or voluntary non-profit health, related agency preferably dealing with 'at risk' populations. Special Qualification: Ability to communicate effectively in English and Spanish is preferred for these positions. Bilingual (English/Spanish) candidates must complete and receive a passing score on the bilingual oral and written examination prior to employment. Conditions of Employment: As a condition of employment, the incumbent will be required to: Pursuant to Section 4211 of the California Business and Professions Code, incumbents in these positions must be licensed to perform venipuncture in California without a licensed physician in attendance and perform immunizations and/or medical tests under client specific orders from a physician or practitioner. This would require, at a minimum, licensure as a Licensed Vocational Nurse. Health Department will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check. Must possess a valid California Class C driver's license or be able to provide suitable transportation that is approved by the appointing authority. May be required to work occasional evenings, weekends and holidays. May be exposed to infectious respiratory secretions and bodily fluids. For a complete information see the class specification/job description on our website at: https://www2.co.monterey.ca.us/pages/hr/class-specs/52E01.pdf Additional Information APPLICATION & SELECTION PROCEDURES Apply On-Line at https://www.governmentjobs.com/careers/montereycounty or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Health Department Attn: Human Resources 1270 Natividad Road Salinas, CA 93906 Phone: (831) 755-4519 by the priority screening date of February 25, 2022, for a guaranteed review. The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Copy of the required CA LVN License Applicants who fail to provide all required materials by the final filing deadline will not be considered . Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. SPECIAL NOTES: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4946. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly, and you will not be eligible for the benefits listed below. COVID-19: On July 30, 2021 the County of Monterey Board of Supervisors took action to mandate COVID-19 vaccination for all employees to include new hires. The vaccination requirement is in accordance with Section 25 of the County of Monterey Emergency Response Manual and COVID-19 Prevention Program Link . Applicants who accept employment with the County of Monterey, will be required to be fully vaccinated. However, individuals may request medical or religious exemptions and will be required to complete the appropriate request and certification forms for review and approval no later than their start date. Medical / Religion . BENEFITS: The County offers an excellent benefits package (H Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "H" MOU prevails over this listing . See H bargaining unit Benefit Summary Sheet for more information: https://www.co.monterey.ca.us/home/showpublisheddocument/107960/637753515578970000 Equal Opportunity Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment and cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require accommodation, please call the Human Resources Analyst at 831-755-4946. Closing Date/Time: Continuous
Mar 18, 2023
Full Time
Position Description Public Health LVN (Bilingual English/Spanish Preferred) $4,222 - $5,767 Monthly Open Date: Monday, February 7, 2022 Open Until Filled Priority Screen Date: February 25, 2022 Exam #22/52E01/02LPC SUMMARY OF POSITION The Monterey County Health Department's Public Health Bureau is seeking to fill a vacant Public Health Licensed Vocational Nurse (LVN) position supporting the Enhanced Care Management (ECM) program. The ECM Public Health LVN functions under the supervision of the Supervising Public Health Nurse (SPHN) and the general direction of the Public Health Nurse (PHN)/Registered Nurse (RN) Case Manager. ECM program provides comprehensive case management services to high utilizers of hospital emergency and inpatient services, and individuals experiencing homelessness who have multiple chronic diseases, and/or behavioral health diagnosis. The program is a partnership with community organizations and primary care providers to help these individuals find a medical home, housing, social services, and mental health services. The LVN supports case management of these individuals by following the care plan, including administering medications according to physicians orders, medication education, connecting the participants to resources, transporting and accompanying to health care services, providing educational support to manage chronic illness, and connect them to housing opportunities and/or other appropriate referrals. The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Working Knowledge of: Principles, methods, and techniques used in clinical vocational nursing Medical terminology Basic math and statistical concepts Basic computer knowledge Some Knowledge of: The principles, methods and techniques used in public health education The principles, methods and techniques used in counseling designed to bring about lifestyle, nutritional, or other health behavior adjustments The available sources and methods of obtaining public health, counseling, and medical treatment services The principles of treatment, prevention, and infection control used in a specified medical specialty depending on the position being filled Skill and Ability to: Collect, tabulate and analyze data Keep accurate records Communicate effectively with persons from a variety of socioeconomic and cultural backgrounds for the purpose of gaining confidential medical and personal histories, and educating and counseling them concerning health practices or nutrition Perform venipuncture and apply other vocational nursing skills Develop and maintain effective work relationships with those contacted in the course of work Work under limited daily supervision and function as part of a "team" approach to client management Exhibit professionalism and deal tactfully with clients who have or who may be carrying a variety of diseases including the HIV Virus. Speak before groups Operate standard office equipment, including a computer and specialized software for case management. Characteristics of Ideal Candidate: Be culturally sensitive A team player Have great customer service skills Develop and maintain positive partnerships within the agency and in the community Commitment to integrity, Respect, Innovation, Health Equity and Excellence Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of experience, education or training, typically: Possession of a valid California license as a Vocational or Registered Nurse, and one year of experience as a community worker or related position, which included outreach education within a public health or voluntary non-profit health, related agency preferably dealing with 'at risk' populations. Special Qualification: Ability to communicate effectively in English and Spanish is preferred for these positions. Bilingual (English/Spanish) candidates must complete and receive a passing score on the bilingual oral and written examination prior to employment. Conditions of Employment: As a condition of employment, the incumbent will be required to: Pursuant to Section 4211 of the California Business and Professions Code, incumbents in these positions must be licensed to perform venipuncture in California without a licensed physician in attendance and perform immunizations and/or medical tests under client specific orders from a physician or practitioner. This would require, at a minimum, licensure as a Licensed Vocational Nurse. Health Department will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check. Must possess a valid California Class C driver's license or be able to provide suitable transportation that is approved by the appointing authority. May be required to work occasional evenings, weekends and holidays. May be exposed to infectious respiratory secretions and bodily fluids. For a complete information see the class specification/job description on our website at: https://www2.co.monterey.ca.us/pages/hr/class-specs/52E01.pdf Additional Information APPLICATION & SELECTION PROCEDURES Apply On-Line at https://www.governmentjobs.com/careers/montereycounty or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Health Department Attn: Human Resources 1270 Natividad Road Salinas, CA 93906 Phone: (831) 755-4519 by the priority screening date of February 25, 2022, for a guaranteed review. The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Copy of the required CA LVN License Applicants who fail to provide all required materials by the final filing deadline will not be considered . Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. SPECIAL NOTES: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4946. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly, and you will not be eligible for the benefits listed below. COVID-19: On July 30, 2021 the County of Monterey Board of Supervisors took action to mandate COVID-19 vaccination for all employees to include new hires. The vaccination requirement is in accordance with Section 25 of the County of Monterey Emergency Response Manual and COVID-19 Prevention Program Link . Applicants who accept employment with the County of Monterey, will be required to be fully vaccinated. However, individuals may request medical or religious exemptions and will be required to complete the appropriate request and certification forms for review and approval no later than their start date. Medical / Religion . BENEFITS: The County offers an excellent benefits package (H Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "H" MOU prevails over this listing . See H bargaining unit Benefit Summary Sheet for more information: https://www.co.monterey.ca.us/home/showpublisheddocument/107960/637753515578970000 Equal Opportunity Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment and cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require accommodation, please call the Human Resources Analyst at 831-755-4946. Closing Date/Time: Continuous
CITY OF MOUNT VERNON, WA
Mount Vernon, Washington, USA
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Outreach Specialist responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals who are generally self-sufficient however reticent to engage in services or are extremely reticent due to untreated behavioral health issues. With moderate help, they can make realistic decisions, navigate systems and conduct activities of daily living. Provide first response to 9-1-1 police or fire/medical service calls where behavioral health or substance abuse appear the underlying factors and circumstances involving imminent risk of harm to others is not apparent.Engage individuals that are displaying behavioral health or substance abuse conditions and connect them with appropriate social services. This may involve transporting to the appropriate location.Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as an alternative to criminal justice actions.Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s need which may include coordination with the Case Manager.Visit locations where individuals are experiencing homelessness.Establish and maintain rapport with the population served.Adhere to strict boundaries and professional ethics in the care of others.Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers.Coordinate service delivery plans with SCCJC Jail Alternatives, Skagit County Sheriff’s Impact Team providers, Community Action Outreach Specialist, Community Court Coordinators, and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs.Serve as a liaison with other City departments, police divisions, outside agencies and the community. Participate in system planning, including representation on various committees.Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members.Attend function related community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Specialist.Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan.Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview contacts, families, and other care providers to assess needs and eligibility of services. Advocate needs of contacts within and outside system; liaise between contact, caregivers, and service providers. Provide client-level and system-wide troubleshooting and advocacy. Follow-up with individuals who are extremely reticent to accept services in an effort to bridge system gaps that interrupt the continuity of care.Prepare memos, correspondence, records, and reports that relate to social services activities performed. Maintain records of individuals served, services provided, outreach activities conducted, surveys completed and other data reporting as assigned.Flexible to work varied hours and days as need is determined by the IOS Supervisor.Perform related work and special projects as assigned. Self-direct and organize work time efficiently and effectively.Consult with Case Managers, IOS Supervisor and other agency professionals on people with complicated issues.Work with individuals enrolled in the Outreach Intern program as determined by the IOS Supervisor.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources. Attend and testify at court hearings and other legal proceedings as required. Assist in the development and recommendation for procedures identifying and screening people with social service needs. Participate in program development and improving best practices for community outreach.Follow Police Department policies, procedures, and training.Punctual, regular and reliable attendance is essentialPerforms related duties as assigned. Qualifications A Master’s Degree in social work is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. Relevant clinical license including a Substance Use Disorder Professional certification per Department of Health, preferred OR an equivalent combination of education, training, and experience. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Ability to: Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. BENEFITS: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous
Oct 05, 2022
Full Time
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Outreach Specialist responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals who are generally self-sufficient however reticent to engage in services or are extremely reticent due to untreated behavioral health issues. With moderate help, they can make realistic decisions, navigate systems and conduct activities of daily living. Provide first response to 9-1-1 police or fire/medical service calls where behavioral health or substance abuse appear the underlying factors and circumstances involving imminent risk of harm to others is not apparent.Engage individuals that are displaying behavioral health or substance abuse conditions and connect them with appropriate social services. This may involve transporting to the appropriate location.Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as an alternative to criminal justice actions.Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s need which may include coordination with the Case Manager.Visit locations where individuals are experiencing homelessness.Establish and maintain rapport with the population served.Adhere to strict boundaries and professional ethics in the care of others.Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers.Coordinate service delivery plans with SCCJC Jail Alternatives, Skagit County Sheriff’s Impact Team providers, Community Action Outreach Specialist, Community Court Coordinators, and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs.Serve as a liaison with other City departments, police divisions, outside agencies and the community. Participate in system planning, including representation on various committees.Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members.Attend function related community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Specialist.Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan.Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview contacts, families, and other care providers to assess needs and eligibility of services. Advocate needs of contacts within and outside system; liaise between contact, caregivers, and service providers. Provide client-level and system-wide troubleshooting and advocacy. Follow-up with individuals who are extremely reticent to accept services in an effort to bridge system gaps that interrupt the continuity of care.Prepare memos, correspondence, records, and reports that relate to social services activities performed. Maintain records of individuals served, services provided, outreach activities conducted, surveys completed and other data reporting as assigned.Flexible to work varied hours and days as need is determined by the IOS Supervisor.Perform related work and special projects as assigned. Self-direct and organize work time efficiently and effectively.Consult with Case Managers, IOS Supervisor and other agency professionals on people with complicated issues.Work with individuals enrolled in the Outreach Intern program as determined by the IOS Supervisor.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources. Attend and testify at court hearings and other legal proceedings as required. Assist in the development and recommendation for procedures identifying and screening people with social service needs. Participate in program development and improving best practices for community outreach.Follow Police Department policies, procedures, and training.Punctual, regular and reliable attendance is essentialPerforms related duties as assigned. Qualifications A Master’s Degree in social work is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. Relevant clinical license including a Substance Use Disorder Professional certification per Department of Health, preferred OR an equivalent combination of education, training, and experience. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Ability to: Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. BENEFITS: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous