1 jobs found

HCA SERVICE CHIEF II Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and is scheduled to close at 11:59 PM (PST) on Thursd ay, May 18th , 2023 . Applicants are encouraged to apply immediately. Please be advised that the deadline to apply has been extended to Thursday, June 1, 2023 at 11:59 PM (PST) The open eligible list established by this recruitment will be used to fill current and future HCA Service Chief II positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Correctional Health, Director's Office, Finance & Administrative, Medical Health, Mental Health & Recovery, Public Health, and Strategy & Special Projects is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Mental Health and Recovery Services (MHRS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. Authority & Quality Improvement Services (AQIS) is a Mental Health and Recovery Services (MHRS) function area that supports programming in the other two MHRS function areas: Adult and Older Adult Behavioral Health (AOABH) and Children, Youth and Prevention Behavioral Health (CYPBH) Services. It supports MHRS' two managed care programs, the Mental Health Plan (MHP) and the Drug Medi-Cal Organized Delivery System (DMC-ODS) as well as their other mental health and Substance Use Disorder (SUD) programming. Mental Health Services Act (MHSA) Office is responsible for the oversight and implementation of the MHSA and ensures the County's compliance with State requirements. The MHSA is designed to expand and transform California's behavioral health system to better serve individuals with, and at risk of, serious mental health issues, and their families. MHSA addresses a broad continuum of prevention, early intervention, and service needs and the necessary infrastructure, technology, and training elements that effectively support the public behavioral health system . THE OPPORTUNITIES The immediate vacancies are within the Mental Health Services Act (MHSA) Office and Adult & Older Adult Mental Health. However, future vacancies may be in other Divisions; thus, qualified applicants are encouraged to apply. The HCA Service Chief II (SC II) position in MHSA coordinates and oversees ongoing community engagement meetings (CEMs), assists with synthesizing CEM results, and identifies appropriate recommendations. The SC II position also organizes, coordinates, and monitors the development of the MHSA Three-Year Plan/Annual Updates in collaboration with HCA Managers and Program Support. Duties and Responsibilities Some examples of duties and responsibilities include but are not limited to: Plans, schedules, assigns, and directs the work of a multidisciplinary team assigned to Mental Health and Recovery Services Evaluates the performance of subordinates, recognizes good performance, and recommends disciplinary action when appropriate Orients and trains new staff and identifies and implements staff training and development requirements Confers with program manager and human resources concerning staffing and other work-related issues Reviews cases, progress, and problem areas and acts as a resource on challenging or complex cases providing expert guidance to multidisciplinary team Administers a clinic operation, coordinates service delivery with other programs, and assists in evaluating program needs and developing an effective program Maintains up-to-date knowledge of federal, state and local laws, regulations, policies and procedures which govern program operations and funding Acts as a liaison, consultant and educator to community agencies, county, and county contracted providers to assist in achieving program goals Completes chart reviews, documentation, and medical records to ensure compliance with quality assurance and utilization review requirements Provides resource information, education, and consultation to representatives of clinic programs, outside agencies, community groups, or the general public Compiles data and prepares reports and interprets results to evaluate outcomes Participates on task forces or committees and attends meetings with other mental health professionals to resolve problems and to ensure continuity of services Identifies priority populations in need of specialized behavioral health services Obtains and disseminates information relating to program needs or compliance DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an ethical and dependable individual who is committed to the highest quality of patient care and service delivery and dedicated to the success of the programs. The ideal candidate will also be a self-starter who can work independently and multi-task to effectively manage the diverse responsibilities in a busy and changing environment. The ideal candidate will also demonstrate extensive knowledge and/or experience, skills, and abilities in the following core competencies: Professional and Technical Expertise | Legal & Regulatory Navigation Using and working with Integrated Records Information System (IRIS) and Electronic Health Records (EHR) software Possesses expert knowledge of Medi-Cal documentation requirements and experience in Microsoft Suite, specifically with Word, Excel, PowerPoint, and other software programs Understanding, interpreting, and ensuring compliance with laws and regulations Self-Management | Coaching & Developing Others | Delegating Showing personal organization, self-discipline, and dependability Values learning and finds opportunities for challenging and improving staff performance Providing training for community partners Promoting and supporting ethical and professional standards in the workplace, and skillfully handling personnel issues Sharing responsibility, authority, and accountability Innovative Problem Solving | Delivering Results Identifying and analyzing problems to propose new ways to do business Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Decision Making | Critical Thinking Choosing optimal courses of action in timely manner Analytically and logically evaluating information, propositions , and claims Communication | Building & Maintaining Relationship | Customer Focus Communicating effectively with staff within the department, community partners and the public Establishing rapport and maintaining mutually productive relationships Attending to the needs and expectations of customers MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the HCA Service Chief II position. P HYSICAL & MENTAL CONDITIONS AND ENVIRONMENTAL & WORKING CONDITIONS Physical Requirements and Environmental & Working Conditions Vision sufficient to read standard text, read a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and in small groups; independent body mobility to stand, sit, walk, stoop, and bend to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard, to write and drive a vehicle. Will be occasionally required to interact with clients/patients; work in an office environment; and drive to community sites and to meetings. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%): Applicants will be interviewed and rated by panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Oral Communication (19.59%) Writing (18.09%) Self-Management (16.41%) Decision Making (15.32%) Innovative Problem Solving (14.02%) Building & Maintaining Relationships (16.57%) Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Rasika Wijayaweera at RWijayaweera@ochca.com or by phone at (714) 834-7877 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: 6/1/2023 11:59 PM Pacific