SAN BENITO COUNTY, CA
Hollister, CA, USA
Description THIS POSTING MAY CLOSE AT ANYTIME AND WILL REMAIN OPEN UNTIL FILLED. The posted salary reflects the 7% increase effective October 1, 2023. An additional 6% salary increase will occur in October 2024. Increased County contributions to medical will be in effect starting January 1, 2024. Under general directions, to plan, organize, and direct the activities of the crisis on-call unit of the Behavioral Health Agency; to assign, supervise, and evaluate the work of multidisciplinary professional and support staff engaged in planning and providing a variety of mental health services for individuals, families, groups, and the community; to provide direct clinical services, including one or more major behavior health services; and perform related work as required. DISTINGUISHING CHARACTERISTICS: The Mobile Crisis Clinical Manager is in charge of the crisis on-call unit or other major behavioral health service program responsible for implementing specialized behavioral health services for adults and children. Incumbents are responsible for maintaining the quality of staff performance and compliance of workload standards. Incumbents report to the Director of Behavioral Health, Assistant Director of Behavioral Health, or designee. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. •Plans, assigns, directs, supervises, and coordinates the work of multidisciplinary staff providing behavioral health diagnostic and treatment services, social and rehabilitation services, and consultation and education services to consumers, public and private agencies, and the community; •Evaluates overall activities of assigned programs/functions, including methods and procedures for effectiveness and consistency with program goals and objectives, recommending and implementing changes in program, policies, and procedures as necessary; •Makes or reviews decisions on difficult consumer assessment and casework matters; •Provides guidance to subordinates on departmental philosophy, goals and objectives, policies and procedures through casework conferences, staff meetings and work review; •Assists and participates in the development and coordination of in-service training and staff development programs; •Evaluates performance of personnel and takes or recommends appropriate course of action Interviews, selects, and recommends on the hiring of new staff members; •Participates in various forms of psychotherapy, such as individual, group and family therapy, including caseload responsibility and crisis on-call coverage; •Works with other public, private, and community organizations providing health and human services for mentally and emotionally disabled individuals to gain and ensure cooperation in achieving program goals; •Participates in mental health conferences, trainings and committees; •May participate in Countywide community needs assessment and program planning, development, and evaluation activities; •Assists in preparing annual budget requirements for assigned programs/functions and monitors expenditures and revenues to ensure programs/functions conform to the adopted budget; •Prepares reports and correspondence regarding workload statistics, casework and unit methods and procedures; •Provide community-based crisis intervention and stabilization services for clients and their families, including conducting risk assessments, creating safety plans, and supporting clients in accessing higher levels of care when needed; •Assists clients with understanding their problems and developing plans to resolve them; •Provides short-term, stabilizing counseling; •Advise clients on available community resources and serves as a liaison with organizations and service agencies; •Provides case management services, including collaborating with a client’s existing treatment team members (e.g., therapists, psychiatrists, child welfare workers, school staff, etc.) and/or make referrals and other arrangements for client treatment and service, as necessary; •Maintains flexibility with schedule changes and availability to provide on-call weekend rotation coverage as needed; •Serves as a consultant for other Behavioral Health staff; prepares and present progress reports on assigned cases; •Cooperates with professionals from other disciplines in the development of team and collaborative diagnoses and treatment programs; •Develops recommendations for discharge and follow-up treatment planning for clients and their families; •May be assigned administrative responsibilities, including scheduling and case assignments; •Performs crisis intervention; performs involuntary hospitalization assessments and arranges for hospitalization, if necessary, may serve as an expert witness in court cases; performs concurrent review of inpatient admits and discharge planning; •other duties as assigned. Minimum Qualifications Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be. Education: Equivalent to a Master's degree in psychology, social work, marriage and family counseling, or a related field from an accredited college or university. Experience: Three (3) years of professional experience working in behavioral health counseling, psychotherapy, and related social services in a public or private welfare or health services providers and responsibility for program(s) management, equivalent to a Ph.D or Master’s degree in psychology, social work, marriage and family counseling, or related field from accredited college or university. License/ Special Requirements: 1) Possession of a Marriage and Family Therapist issued by the California Board of Behavioral Sciences; Licensed Clinical Social Worker (LCSW); Marriage and Family Therapist (MFT); Licensed Professional Clinical Counselor (LPCC); Licensed Practitioner of Healing Arts (LPHA) issued by the State of California; 2) Possession of, or ability to obtain, an appropriate valid California Driver's License; 3) Qualify for security clearance through a background check which includes fingerprinting; 4) Ability to travel in-county and out-of-county to attend trainings and continuing education activities; and 5) Crisis Team positions may require evening, weekend and holiday coverage; and positions may be subject to a flexible work schedule (i.e., 12-hour work schedule rotation). Knowledge Of/Ability To Knowledge of: Clinical principles, theories, techniques and practices used in a behavioral health setting; laws, regulations and ethical standards governing behavioral health treatment, delivery of clinical services, and medical records; principles, techniques and trends in counseling, psychotherapy, and various treatment modalities; intensive and long-term case management services in a wellness and recovery evidence-based framework; characteristics of mental illness and substance abuse disorders; cultural competency theory, practice and its application in behavioral health settings with diverse consumers, their families and communities; biological, behavioral and environmental aspects of emotional disturbances, mental disability, the scope and activities of public and private health and welfare agencies and other available community resources; identification of individual, social, and environmental problems and their analysis and resolution in existing social contexts; legislative and administrative rules and regulations pertaining to Lanterman-Petris-Short and Short-Doyle services; principles, practices, and techniques of personnel management, training, and supervision; program design principles, development, administration, and evaluation methods; effective statistical and analytical research methodology and reporting; fiscal management; administration of grants and contracts; community needs and resources; effective communication skills. Ability to: Plan, organize, and direct the work of subordinate staff; supervise, guide and monitor subordinate staff and licensed and unlicensed clinicians; provide effective leadership and consultation for staff in casework and/or treatment methods and in professional and legal implications of casework or treatment services; perform a variety of complex psychiatric social work and psychotherapy processes for Mental Health Department clients; identify and evaluate normal and abnormal behavior tendencies; apply crisis intervention techniques; exercise appropriate judgment; develop clear and comprehensive case records and documentation; develop and maintain cooperative, constructive relationships with families of clients, members of other professional disciplines, other agencies, and other staff; prepare treatment plans, client treatment recommendations, and a variety of reports; organize and manage a caseload; define a therapist's role and deal with clients in a variety of circumstances and settings in accordance with professional standards and ethics; conceptualize and prioritize the problems of mentally disordered persons, determining their needs, services, and appropriate treatment methods; integrate a number of clinical approaches into a treatment plan; recognize a potential crisis and deliver crisis intervention services; handle stress and unstable client behavior; work with people from a diversity of ethnic and cultural backgrounds; communicate effectively in both oral and written forms to other behavioral health staff, consumers, their family members and other communities members; establish and maintain effective interpersonal relationships at all organizational levels with professional/paraprofessional staff, consumers and families, and with the public; initiate, analyze, and maintain a variety of reports, correspondence, policies and departmental documentation in standard form and language; gather and analyze data; prepare clear, concise and effective reports and recommendations; utilize various types of electronic and/or manual recording and data information systems; effectively represent the Mental Health Department in contacts with clients, the public, community organizations, other County staff, establish and maintain effective work relationships with management team members, agency staff, and those contacted in the course of work; work with individuals and groups from various socioeconomic and cultural backgrounds; work with people in custody inside a lockdown facility; work with other government agencies; and safely operate a motor vehicle. Physical Requirements/Work Environment: Work is performed in an office, clinic, home, school, or community environments; work is performed with people who may exhibit unstable behavior, who have a mental health condition/concern and chemically dependent and potentially violent behavior; continuous contact with other staff and the public; work with individuals that may become confrontational, potentially hostile and violent; some positions will be assigned to perform duties inside a severely controlled access or lockdown facility; may be exposed to traffic hazards, adverse weather conditions, and temperature and noise extremes. Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and safely operate a motor vehicle. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate your highest level of education. Did not complete high school or equivalent High School, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree or higher 04 Please indicate which of the following license(s) you possess. Note: For all license types, you must list your license information in the "Certificates and Licenses" section of the application. It must include the license number, issuer and expiration date. If the license is NOT issued by the State of California, please also list the state that issued the license. Clinical Social Worker Clinical Psychologist Professional Clinical Counselor Marriage and Family Therapist Practitioner of Healing Arts Not Currently Licensed 05 How many years of professional experience do you have working in behavioral health counseling, psychotherapy, and related social services in a public or private welfare or health services providers and responsibility for program(s) management? No experience Less than 3 years of experience 3-4 years of experience 4-6 years of experience 6-8 years of experience 8-10 years of experience More than 10 years of experience 06 Please describe your experience relevant to question 5. If you do not have any relevant experience, please write "N/A." 07 Can you possess and maintain a valid California driver license as a condition of continued employment? Yes No 08 This position requires: a) Ability to travel both locally and occasionally beyond county borders for trainings and continuing education activities. b) Availability for evening, weekend, and holiday shifts, particularly for roles within the Crisis Team. c) Willingness to adapt to a flexible work schedule, potentially including 12-hour shifts as part of a rotational pattern. Can you meet these requirements? Yes No Required Question Closing Date/Time: Continuous
Description THIS POSTING MAY CLOSE AT ANYTIME AND WILL REMAIN OPEN UNTIL FILLED. The posted salary reflects the 7% increase effective October 1, 2023. An additional 6% salary increase will occur in October 2024. Increased County contributions to medical will be in effect starting January 1, 2024. Under general directions, to plan, organize, and direct the activities of the crisis on-call unit of the Behavioral Health Agency; to assign, supervise, and evaluate the work of multidisciplinary professional and support staff engaged in planning and providing a variety of mental health services for individuals, families, groups, and the community; to provide direct clinical services, including one or more major behavior health services; and perform related work as required. DISTINGUISHING CHARACTERISTICS: The Mobile Crisis Clinical Manager is in charge of the crisis on-call unit or other major behavioral health service program responsible for implementing specialized behavioral health services for adults and children. Incumbents are responsible for maintaining the quality of staff performance and compliance of workload standards. Incumbents report to the Director of Behavioral Health, Assistant Director of Behavioral Health, or designee. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. •Plans, assigns, directs, supervises, and coordinates the work of multidisciplinary staff providing behavioral health diagnostic and treatment services, social and rehabilitation services, and consultation and education services to consumers, public and private agencies, and the community; •Evaluates overall activities of assigned programs/functions, including methods and procedures for effectiveness and consistency with program goals and objectives, recommending and implementing changes in program, policies, and procedures as necessary; •Makes or reviews decisions on difficult consumer assessment and casework matters; •Provides guidance to subordinates on departmental philosophy, goals and objectives, policies and procedures through casework conferences, staff meetings and work review; •Assists and participates in the development and coordination of in-service training and staff development programs; •Evaluates performance of personnel and takes or recommends appropriate course of action Interviews, selects, and recommends on the hiring of new staff members; •Participates in various forms of psychotherapy, such as individual, group and family therapy, including caseload responsibility and crisis on-call coverage; •Works with other public, private, and community organizations providing health and human services for mentally and emotionally disabled individuals to gain and ensure cooperation in achieving program goals; •Participates in mental health conferences, trainings and committees; •May participate in Countywide community needs assessment and program planning, development, and evaluation activities; •Assists in preparing annual budget requirements for assigned programs/functions and monitors expenditures and revenues to ensure programs/functions conform to the adopted budget; •Prepares reports and correspondence regarding workload statistics, casework and unit methods and procedures; •Provide community-based crisis intervention and stabilization services for clients and their families, including conducting risk assessments, creating safety plans, and supporting clients in accessing higher levels of care when needed; •Assists clients with understanding their problems and developing plans to resolve them; •Provides short-term, stabilizing counseling; •Advise clients on available community resources and serves as a liaison with organizations and service agencies; •Provides case management services, including collaborating with a client’s existing treatment team members (e.g., therapists, psychiatrists, child welfare workers, school staff, etc.) and/or make referrals and other arrangements for client treatment and service, as necessary; •Maintains flexibility with schedule changes and availability to provide on-call weekend rotation coverage as needed; •Serves as a consultant for other Behavioral Health staff; prepares and present progress reports on assigned cases; •Cooperates with professionals from other disciplines in the development of team and collaborative diagnoses and treatment programs; •Develops recommendations for discharge and follow-up treatment planning for clients and their families; •May be assigned administrative responsibilities, including scheduling and case assignments; •Performs crisis intervention; performs involuntary hospitalization assessments and arranges for hospitalization, if necessary, may serve as an expert witness in court cases; performs concurrent review of inpatient admits and discharge planning; •other duties as assigned. Minimum Qualifications Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be. Education: Equivalent to a Master's degree in psychology, social work, marriage and family counseling, or a related field from an accredited college or university. Experience: Three (3) years of professional experience working in behavioral health counseling, psychotherapy, and related social services in a public or private welfare or health services providers and responsibility for program(s) management, equivalent to a Ph.D or Master’s degree in psychology, social work, marriage and family counseling, or related field from accredited college or university. License/ Special Requirements: 1) Possession of a Marriage and Family Therapist issued by the California Board of Behavioral Sciences; Licensed Clinical Social Worker (LCSW); Marriage and Family Therapist (MFT); Licensed Professional Clinical Counselor (LPCC); Licensed Practitioner of Healing Arts (LPHA) issued by the State of California; 2) Possession of, or ability to obtain, an appropriate valid California Driver's License; 3) Qualify for security clearance through a background check which includes fingerprinting; 4) Ability to travel in-county and out-of-county to attend trainings and continuing education activities; and 5) Crisis Team positions may require evening, weekend and holiday coverage; and positions may be subject to a flexible work schedule (i.e., 12-hour work schedule rotation). Knowledge Of/Ability To Knowledge of: Clinical principles, theories, techniques and practices used in a behavioral health setting; laws, regulations and ethical standards governing behavioral health treatment, delivery of clinical services, and medical records; principles, techniques and trends in counseling, psychotherapy, and various treatment modalities; intensive and long-term case management services in a wellness and recovery evidence-based framework; characteristics of mental illness and substance abuse disorders; cultural competency theory, practice and its application in behavioral health settings with diverse consumers, their families and communities; biological, behavioral and environmental aspects of emotional disturbances, mental disability, the scope and activities of public and private health and welfare agencies and other available community resources; identification of individual, social, and environmental problems and their analysis and resolution in existing social contexts; legislative and administrative rules and regulations pertaining to Lanterman-Petris-Short and Short-Doyle services; principles, practices, and techniques of personnel management, training, and supervision; program design principles, development, administration, and evaluation methods; effective statistical and analytical research methodology and reporting; fiscal management; administration of grants and contracts; community needs and resources; effective communication skills. Ability to: Plan, organize, and direct the work of subordinate staff; supervise, guide and monitor subordinate staff and licensed and unlicensed clinicians; provide effective leadership and consultation for staff in casework and/or treatment methods and in professional and legal implications of casework or treatment services; perform a variety of complex psychiatric social work and psychotherapy processes for Mental Health Department clients; identify and evaluate normal and abnormal behavior tendencies; apply crisis intervention techniques; exercise appropriate judgment; develop clear and comprehensive case records and documentation; develop and maintain cooperative, constructive relationships with families of clients, members of other professional disciplines, other agencies, and other staff; prepare treatment plans, client treatment recommendations, and a variety of reports; organize and manage a caseload; define a therapist's role and deal with clients in a variety of circumstances and settings in accordance with professional standards and ethics; conceptualize and prioritize the problems of mentally disordered persons, determining their needs, services, and appropriate treatment methods; integrate a number of clinical approaches into a treatment plan; recognize a potential crisis and deliver crisis intervention services; handle stress and unstable client behavior; work with people from a diversity of ethnic and cultural backgrounds; communicate effectively in both oral and written forms to other behavioral health staff, consumers, their family members and other communities members; establish and maintain effective interpersonal relationships at all organizational levels with professional/paraprofessional staff, consumers and families, and with the public; initiate, analyze, and maintain a variety of reports, correspondence, policies and departmental documentation in standard form and language; gather and analyze data; prepare clear, concise and effective reports and recommendations; utilize various types of electronic and/or manual recording and data information systems; effectively represent the Mental Health Department in contacts with clients, the public, community organizations, other County staff, establish and maintain effective work relationships with management team members, agency staff, and those contacted in the course of work; work with individuals and groups from various socioeconomic and cultural backgrounds; work with people in custody inside a lockdown facility; work with other government agencies; and safely operate a motor vehicle. Physical Requirements/Work Environment: Work is performed in an office, clinic, home, school, or community environments; work is performed with people who may exhibit unstable behavior, who have a mental health condition/concern and chemically dependent and potentially violent behavior; continuous contact with other staff and the public; work with individuals that may become confrontational, potentially hostile and violent; some positions will be assigned to perform duties inside a severely controlled access or lockdown facility; may be exposed to traffic hazards, adverse weather conditions, and temperature and noise extremes. Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and safely operate a motor vehicle. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Please indicate your highest level of education. Did not complete high school or equivalent High School, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree or higher 04 Please indicate which of the following license(s) you possess. Note: For all license types, you must list your license information in the "Certificates and Licenses" section of the application. It must include the license number, issuer and expiration date. If the license is NOT issued by the State of California, please also list the state that issued the license. Clinical Social Worker Clinical Psychologist Professional Clinical Counselor Marriage and Family Therapist Practitioner of Healing Arts Not Currently Licensed 05 How many years of professional experience do you have working in behavioral health counseling, psychotherapy, and related social services in a public or private welfare or health services providers and responsibility for program(s) management? No experience Less than 3 years of experience 3-4 years of experience 4-6 years of experience 6-8 years of experience 8-10 years of experience More than 10 years of experience 06 Please describe your experience relevant to question 5. If you do not have any relevant experience, please write "N/A." 07 Can you possess and maintain a valid California driver license as a condition of continued employment? Yes No 08 This position requires: a) Ability to travel both locally and occasionally beyond county borders for trainings and continuing education activities. b) Availability for evening, weekend, and holiday shifts, particularly for roles within the Crisis Team. c) Willingness to adapt to a flexible work schedule, potentially including 12-hour shifts as part of a rotational pattern. Can you meet these requirements? Yes No Required Question Closing Date/Time: Continuous
Town of Los Gatos, CA
Town of Los Gatos, California, United States
We are accepting applications for the position of: Police Communication Dispatcher $49.00 - $63.12 Hourly $50.47 - $64.99 (Effective July 1, 2025) $51.98 - $66.93 (Effective July 1, 2026) Plus excellent benefits. This is a continuous recruitment with the first review of applications on June 24, 2024. This recruitment will be used to fill one (1) vacancy and create an eligibility list. The Los Gatos Monte Sereno (LGMS) Police Department is dedicated to serving and protecting the community with professionalism, integrity, and compassion. We seek a Police Communication Dispatcher who is equally committed to providing the highest quality of service to our community, can work independently with minimal supervision, multitask, and thrive in a fast-paced work environment. The Police Communication Dispatcher classification series offers career growth opportunities for both new professionals and those with more work experience. ABOUT THE POSITION Communication Dispatchers receive and prioritize emergency and non-emergency calls from the public, operate various communications equipment, dispatch police units, refer calls to the appropriate jurisdiction, and perform other related work as required. Communication Dispatchers receive on-the-job training to become fully proficient in working a solo shift without assistance. Within the established guidelines, the Communications Dispatcher exercises independent judgment on the potential loss of life or property under emergency conditions. Communication Dispatchers must work various shifts associated with 24-hour, 365-day operations, including weekends and holidays. This position is a non-exempt classification represented by the Town Employee Association (T.E.A.). The full job description for the Police Communication Dispatcher is available here . Duties and Responsibilities THE IDEAL CANDIDATE The ideal candidate will have the ability to: Provide exceptional customer service, interact effectively and sensitively with individuals from diverse backgrounds, and communicate clearly and effectively. Work well under pressure, exercise good judgment, and make sound emergency decisions. Quickly obtain critical information, assess the urgency of calls, prioritize calls, and provide communications support to units in the field. Operate emergency dispatch and communication equipment, including radio, telephone, and computers. Enter, update, and monitor information such as time assignment, en-route time, arrival, clearance, and other related information for each emergency and non-emergency event. Interpret, explain, and enforce policies and procedures. Maintain confidentiality and security of sensitive information. Understand and follow oral and written instructions. Learn the town's geography, including streets, public buildings, landmarks, businesses, and medical facilities. Answer non-emergency questions and provide information to the public. ABOUT THE DEPARTMENT The Town of Los Gatos and the City of Monte Sereno have a combined population of about 34,000 residents who enjoy a high quality of life with a low crime rate. The LGMS Police Department is budgeted for 39 police officers and 21 civilian personnel and has over 50 community volunteers. The members of the LGMS Police Department work hard to provide a full range of services. They are committed to providing residents, businesses, and visitors with the highest quality of service, and are proud of the relationships with the community. Members of the LGMS Police Department solidify those relationships through partnerships, collaboration, and individual contacts. ABOUT THE TOWN The Town of Los Gatos is a general law city operating under the Council/Manager form of government. The Town Manager and Town Attorney are appointed and directly report to the Town Council. The Town’s 150 full- and part-time employees are organized into the following departments: Parks & Public Works, Community Development, Police, Library; and Administrative Services. The Town’s fiscal year 2023/2024 General Fund budget is $52.9 million. Minimum Qualifications ESSENTIAL DUTIES AND RESPONSIBILTIES Essential responsibilities and duties may include but are not limited to the list below. Each of these essential tasks must be performed individually and unassisted by other persons since this employment requires an ability to work alone. Answers calls to the Police Department’s emergency and non-emergency lines. Operates telephone, radio, and telecommunications equipment. Obtains essential information from reporting parties about the nature of the emergency. Determines response requirements and priorities of situations. Determines closest available and most appropriate company and dispatches police fire, medical aid, rescue, and hazardous material calls. Provides communications support to units in the field. Enters, updates and monitors information such as time assignment, en-route time, arrival, clearance, and other related information for each emergency and non-emergency event. Enters information into computer terminals; enters control codes and searches files to research and provide information. Monitors location and verifies safe status of public safety and other specified Town personnel. Answers non-emergency questions, provides information to the public and refers nonemergency calls to other resources. Maintains access to and the security of highly sensitive materials. Performs related duties and responsibilities as required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Telecommunications: Knowledge of transmission and operation of telecommunications systems. Communications: Knowledge of communication and dissemination techniques and methods. Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective public safety operations for the protection of people, property, and data. Language: Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting service standards and evaluating customer satisfaction. Clerical: Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, transcription, use of forms and other office procedures and terminology. Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules. Geography: Knowledge of principles and methods for describing the features of lands, sea, and air, including their physical characteristics, locations and interrelationships. Skills: Active Listening: Giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate and avoiding inappropriate interruptions. Speaking: Talking to others to convey information effectively. Coordination: Adjusting actions in relation to others’ actions. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Service Orientation: Actively looking for ways to help people. Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do. Monitoring: Assessing performance of self and others to make improvements or take corrective actions. Reading Comprehension: Understanding written sentences and paragraphs in work-related documents. Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Judgment and Decision Making: Considering the impacts of potential actions to make the most appropriate choices. Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. Ability to: Use good judgment and clear thinking during stressful situation. Operate police radio console and receive radio calls from mobile units and other agencies. Receive telephone calls from the public; relay emergency ambulance and fire calls to County dispatch center; make telephone calls for field units. Operate telecommunications terminals to access County, State, and National law enforcement data systems; interpret responses for field units. Maintain effective and efficient radio communications with officers in the field and other law enforcement agencies. Dispatch Town personnel from other departments (e.g., Parks and Public Works, Community Development), as needed. Maintain written logs and files; enter calls for service into Police Department computer. Maintain street maps, address, and business files. Recall detail, including the ability to accurately recreate events, conversations, or readings and to record those recreations in written and/or oral form. Interpret and apply oral or written material/instructions, including the ability to listen to or read abstract or directive instructional material and to apply that data correctly to practical circumstances. Remain alert and engaged for long periods of time. Take action or to decide between alternative courses of action under routine, highly stressful difficult conditions. Remain alert at varying hours after scheduled rest or to remain alert during extended periods of an emergency or unanticipated nature. WORKING CONDITIONS / PHYSICAL REQUIREMENTS Employees must be able to maintain physical condition necessary for sitting for prolonged periods of time; repetitively use fingers and/or wrists while twisting or applying pressure; maintain concentration and the capability to make sound decisions; maintain effective audio/visual discrimination and perception to the degree necessary for the successful completion of assigned duties. WORK ENVIRONMENT Employees work indoors in a computerized office environment 100% of the time, in direct contact with members of the Department and other Town staff, outside agency personnel and the public. Application and Selection Process REQUIRED EDUCATION, EXPERIENCE AND TRAINING Any combination of experience and training that would provide the required knowledge, skills, and abilities is qualifying. Graduation from high school or equivalent. Two years of general office experience. Availability to work irregular hours and to report to duty on short notice. Ability to pass a full Police Administrative Background clearance, including fingerprinting, polygraph, and post-offer medical exam. Work Experience Substitution: Successful completion of the California Commission on POST 120-hour dispatcher academy may be substituted for the two years of general office experience. POST Dispatcher OR CritiCall Pre-Employment Test Requirement To be considered for this career opportunity, applicants must submit with their application an official POST Dispatcher test score that demonstrates verbal, reasoning, memory, and perceptual abilities. View Critical test information and upcoming test dates in the South Bay here . Applicants are responsible for any associated test fees, and must contact the testing agency directly to schedule. APPLICATION AND SELECTION PROCESS To be considered for this career opportunity, click the "Apply" button to complete the online application form, answer the supplemental questions and upload test results. All application materials must be submitted online. Resumes may be attached but not accepted in place of a complete online application. Only complete applications and supplemental questionnaires will be accepted. Applications will be screened in relation to the criteria in this job announcement. Applicants with the most relevant qualifications will be invited to interview. The information in this announcement may be modified or revoked without notice and does not constitute an express or implied contract. For technical questions, visit GovernmentJobs Support. TESTING PROCESS The testing process may include, but is not limited to a phone interview, a personal history questionnaire, an oral panel interview, and an interview with the Chief of Police. The Town of Los Gatos is an equal-opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state or local laws. The Town of Los Gatos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, contact us at (408) 399-5743 or at HR@losgatosca.gov. This classification is represented by the Town Employees' Association (T.E.A.). Please refer to the Benefit Summaries postedon theTown of Los Gatos Human Resources Department Webpage. Closing Date/Time: Continuous
We are accepting applications for the position of: Police Communication Dispatcher $49.00 - $63.12 Hourly $50.47 - $64.99 (Effective July 1, 2025) $51.98 - $66.93 (Effective July 1, 2026) Plus excellent benefits. This is a continuous recruitment with the first review of applications on June 24, 2024. This recruitment will be used to fill one (1) vacancy and create an eligibility list. The Los Gatos Monte Sereno (LGMS) Police Department is dedicated to serving and protecting the community with professionalism, integrity, and compassion. We seek a Police Communication Dispatcher who is equally committed to providing the highest quality of service to our community, can work independently with minimal supervision, multitask, and thrive in a fast-paced work environment. The Police Communication Dispatcher classification series offers career growth opportunities for both new professionals and those with more work experience. ABOUT THE POSITION Communication Dispatchers receive and prioritize emergency and non-emergency calls from the public, operate various communications equipment, dispatch police units, refer calls to the appropriate jurisdiction, and perform other related work as required. Communication Dispatchers receive on-the-job training to become fully proficient in working a solo shift without assistance. Within the established guidelines, the Communications Dispatcher exercises independent judgment on the potential loss of life or property under emergency conditions. Communication Dispatchers must work various shifts associated with 24-hour, 365-day operations, including weekends and holidays. This position is a non-exempt classification represented by the Town Employee Association (T.E.A.). The full job description for the Police Communication Dispatcher is available here . Duties and Responsibilities THE IDEAL CANDIDATE The ideal candidate will have the ability to: Provide exceptional customer service, interact effectively and sensitively with individuals from diverse backgrounds, and communicate clearly and effectively. Work well under pressure, exercise good judgment, and make sound emergency decisions. Quickly obtain critical information, assess the urgency of calls, prioritize calls, and provide communications support to units in the field. Operate emergency dispatch and communication equipment, including radio, telephone, and computers. Enter, update, and monitor information such as time assignment, en-route time, arrival, clearance, and other related information for each emergency and non-emergency event. Interpret, explain, and enforce policies and procedures. Maintain confidentiality and security of sensitive information. Understand and follow oral and written instructions. Learn the town's geography, including streets, public buildings, landmarks, businesses, and medical facilities. Answer non-emergency questions and provide information to the public. ABOUT THE DEPARTMENT The Town of Los Gatos and the City of Monte Sereno have a combined population of about 34,000 residents who enjoy a high quality of life with a low crime rate. The LGMS Police Department is budgeted for 39 police officers and 21 civilian personnel and has over 50 community volunteers. The members of the LGMS Police Department work hard to provide a full range of services. They are committed to providing residents, businesses, and visitors with the highest quality of service, and are proud of the relationships with the community. Members of the LGMS Police Department solidify those relationships through partnerships, collaboration, and individual contacts. ABOUT THE TOWN The Town of Los Gatos is a general law city operating under the Council/Manager form of government. The Town Manager and Town Attorney are appointed and directly report to the Town Council. The Town’s 150 full- and part-time employees are organized into the following departments: Parks & Public Works, Community Development, Police, Library; and Administrative Services. The Town’s fiscal year 2023/2024 General Fund budget is $52.9 million. Minimum Qualifications ESSENTIAL DUTIES AND RESPONSIBILTIES Essential responsibilities and duties may include but are not limited to the list below. Each of these essential tasks must be performed individually and unassisted by other persons since this employment requires an ability to work alone. Answers calls to the Police Department’s emergency and non-emergency lines. Operates telephone, radio, and telecommunications equipment. Obtains essential information from reporting parties about the nature of the emergency. Determines response requirements and priorities of situations. Determines closest available and most appropriate company and dispatches police fire, medical aid, rescue, and hazardous material calls. Provides communications support to units in the field. Enters, updates and monitors information such as time assignment, en-route time, arrival, clearance, and other related information for each emergency and non-emergency event. Enters information into computer terminals; enters control codes and searches files to research and provide information. Monitors location and verifies safe status of public safety and other specified Town personnel. Answers non-emergency questions, provides information to the public and refers nonemergency calls to other resources. Maintains access to and the security of highly sensitive materials. Performs related duties and responsibilities as required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Telecommunications: Knowledge of transmission and operation of telecommunications systems. Communications: Knowledge of communication and dissemination techniques and methods. Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective public safety operations for the protection of people, property, and data. Language: Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting service standards and evaluating customer satisfaction. Clerical: Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, transcription, use of forms and other office procedures and terminology. Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules. Geography: Knowledge of principles and methods for describing the features of lands, sea, and air, including their physical characteristics, locations and interrelationships. Skills: Active Listening: Giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate and avoiding inappropriate interruptions. Speaking: Talking to others to convey information effectively. Coordination: Adjusting actions in relation to others’ actions. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Service Orientation: Actively looking for ways to help people. Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do. Monitoring: Assessing performance of self and others to make improvements or take corrective actions. Reading Comprehension: Understanding written sentences and paragraphs in work-related documents. Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Judgment and Decision Making: Considering the impacts of potential actions to make the most appropriate choices. Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. Ability to: Use good judgment and clear thinking during stressful situation. Operate police radio console and receive radio calls from mobile units and other agencies. Receive telephone calls from the public; relay emergency ambulance and fire calls to County dispatch center; make telephone calls for field units. Operate telecommunications terminals to access County, State, and National law enforcement data systems; interpret responses for field units. Maintain effective and efficient radio communications with officers in the field and other law enforcement agencies. Dispatch Town personnel from other departments (e.g., Parks and Public Works, Community Development), as needed. Maintain written logs and files; enter calls for service into Police Department computer. Maintain street maps, address, and business files. Recall detail, including the ability to accurately recreate events, conversations, or readings and to record those recreations in written and/or oral form. Interpret and apply oral or written material/instructions, including the ability to listen to or read abstract or directive instructional material and to apply that data correctly to practical circumstances. Remain alert and engaged for long periods of time. Take action or to decide between alternative courses of action under routine, highly stressful difficult conditions. Remain alert at varying hours after scheduled rest or to remain alert during extended periods of an emergency or unanticipated nature. WORKING CONDITIONS / PHYSICAL REQUIREMENTS Employees must be able to maintain physical condition necessary for sitting for prolonged periods of time; repetitively use fingers and/or wrists while twisting or applying pressure; maintain concentration and the capability to make sound decisions; maintain effective audio/visual discrimination and perception to the degree necessary for the successful completion of assigned duties. WORK ENVIRONMENT Employees work indoors in a computerized office environment 100% of the time, in direct contact with members of the Department and other Town staff, outside agency personnel and the public. Application and Selection Process REQUIRED EDUCATION, EXPERIENCE AND TRAINING Any combination of experience and training that would provide the required knowledge, skills, and abilities is qualifying. Graduation from high school or equivalent. Two years of general office experience. Availability to work irregular hours and to report to duty on short notice. Ability to pass a full Police Administrative Background clearance, including fingerprinting, polygraph, and post-offer medical exam. Work Experience Substitution: Successful completion of the California Commission on POST 120-hour dispatcher academy may be substituted for the two years of general office experience. POST Dispatcher OR CritiCall Pre-Employment Test Requirement To be considered for this career opportunity, applicants must submit with their application an official POST Dispatcher test score that demonstrates verbal, reasoning, memory, and perceptual abilities. View Critical test information and upcoming test dates in the South Bay here . Applicants are responsible for any associated test fees, and must contact the testing agency directly to schedule. APPLICATION AND SELECTION PROCESS To be considered for this career opportunity, click the "Apply" button to complete the online application form, answer the supplemental questions and upload test results. All application materials must be submitted online. Resumes may be attached but not accepted in place of a complete online application. Only complete applications and supplemental questionnaires will be accepted. Applications will be screened in relation to the criteria in this job announcement. Applicants with the most relevant qualifications will be invited to interview. The information in this announcement may be modified or revoked without notice and does not constitute an express or implied contract. For technical questions, visit GovernmentJobs Support. TESTING PROCESS The testing process may include, but is not limited to a phone interview, a personal history questionnaire, an oral panel interview, and an interview with the Chief of Police. The Town of Los Gatos is an equal-opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state or local laws. The Town of Los Gatos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, contact us at (408) 399-5743 or at HR@losgatosca.gov. This classification is represented by the Town Employees' Association (T.E.A.). Please refer to the Benefit Summaries postedon theTown of Los Gatos Human Resources Department Webpage. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING: March 6, 2019 at 8:00 A.M. (PST) EXAM NUMBER: Y5299L TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY Correctional Health Services - 4 % Recruitment and Retention Bonus The County of Los Angeles is currently offering a 4 % bonus for full-time Clinical Nursing Director II positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov THE MISSION: To advance the health of our patients and our communities by providing extraordinary care. Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION : Under general supervision, administers multiple major programs or organizational areas with full responsibility for planning, organizing, staffing, budgeting, directing, and controlling the accomplishment of both short and long-term nursing service objectives. CLASSIFICATION STANDARDS : Positions allocable to this class may function as a clinical nursing director in one of the following roles with responsibility for 126 to 450 full-time equivalent subordinate positions within the Integrated Correctional Health Services Unit: Planning, organizing, and directing nursing services in a licensed jail Correctional Treatment Center or in ambulatory care clinics within the Los Angeles County Correctional System. The position of clinical nursing director is characterized by its independent nature in one or more of the following respects: In the assigned, delegated areas of responsibility, they act with the full authority of the chief nursing officer, reporting after the fact and as necessary to maintain confidence and coordination. Acting decisively in assigned areas of responsibility by making and interpreting policy in the name of the chief nursing officer. Receiving direction in terms of objectives, nursing service standards and organizational philosophy rather than in terms of specific operating policies and procedures. Exercising delegated authority and responsibility for nursing policy-making and operations such as, but not limited to establishing nursing standards and criteria, assuring quality control of patient care, coordinating nursing services with other departments, services, and disciplines. At this level, coordination is complex due to the numbers of units or programs involved, the complexity of nursing care, and the need to resolve complex interdisciplinary problems with other autonomous decision makers. Clinical nursing directors exercise an advanced, expert knowledge of management and leadership, as well as nursing operations, practices, and theory. They serve as members of the executive management team for nursing and usually report to a chief nursing officer. These positions exercise direction through management planning and control and delegate direct supervision of day-to-day operations to multiple Nurse Managers or other subordinates. Essential Job Functions Plans the nature, content and extent of nursing operations for achievement of both short and long-term objectives. Determines the subordinate organizational structure, nursing operations, nursing methods and standards, and makes adjustments consistent with changing objectives. Manages and provides input into the budget of assigned areas; integrates with organizational budget and justifies budget and personnel resource requests. Establishes policy for determining program emphasis and operating guidelines, including setting goals for delegated areas of responsibility. Interprets and communicates nursing and organizational philosophy and objectives, Department policies and procedures, and applies recognized standards of nursing care and practice. Evaluates and initiates corrective action regarding operational compliance with licensure, accreditation and regulatory standards. Evaluates the performance of subordinates; resolves problems involving grievances and discipline. Administers general personnel management matters and actions. Participates in strategic planning for the organization and for the nursing service. Participates in formulating policy, procedure and standards for the organization and nursing service. In assignments with interagency Departments, confers with management staff in order to resolve problems, make fiscal and administrative decisions, and ensures that policies and procedures are consistent with involved Departments. Serves as Chief Nursing Officer I in his/her absence, as required. Actively participates in local and national organizations to represent the facility. Assumes responsibility for the operational and administrative duties for assigned facility 24 hours a day, 7 days a week. Drives to various facilities located throughout Los Angeles County to perform job-related essential functions. Performs other duties as assigned Requirements SELECTION REQUIREMENTS: A Bachelor's degree* in nursing or closely related health field** from an accredited*** program. -AND- A relevant Master's degree* in nursing or health care administration (MHA, MHS, MPH in administration) from an accredited*** program. -AND- Four years of experience in nursing management at the level of Nurse Manager**** LICENSE(S) REQUIRED: A current active license to practice as a Registered Nurse issued by the California Board of Registered Nursing. All required licenses and certifications must be active and unrestricted or your application will not be accepted. PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to meet the Selection Requirements, applicants are required to attach a valid legible photocopy of Bachelor's Degree and Master's Degree with the application at the time of filing or email to exam analyst at HHocking@dhs.lacounty.gov within fifteen (15) calendar days from the date of filing your application online . Applications without the required degrees will be considered incomplete, and subject to disqualification. **Closely related health field is defined as: Nursing Administration Nursing Education Healthcare Management Public Health (for other than Public Health Nurses) ****In the County of Los Angeles, a Nurse Manager administers an assigned nursing program or organizational unit with responsibility for planning, selecting and/or devising the methods and procedures to be used and for directing nursing supervisors and/or other personnel in the accomplishment of designated goals. ***Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). Additional Information EXAMINATION CONTENT: The examination will consist of: An evaluation of experience and education based on application information weighted 100%. Additional points will be awarded for additional nurse manager experience. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the promulgation date. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS VACANCY INFORMATION: The eligible list resulting from this examination will be used to fill vacancies in the Department of Health Service - Correctional Health. SPECIAL INFORMATION: . Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Appointees will be in direct contact with inmates. AVAILABLE SHIFT: Any Shift APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or recession of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. NOTE: If you are unable to attach documents to your application, you must email the Exam Analyst, Hilary Hocking at HHocking@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include exam number and exam title. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add hhocking@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER LANGUAGE: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Hilary Hocking, Exam Analyst (213) 288-7000 hhocking@dhs.lacounty.gov For detailed information, please click here
Position/Program Information FIRST DAY OF FILING: March 6, 2019 at 8:00 A.M. (PST) EXAM NUMBER: Y5299L TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY Correctional Health Services - 4 % Recruitment and Retention Bonus The County of Los Angeles is currently offering a 4 % bonus for full-time Clinical Nursing Director II positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov THE MISSION: To advance the health of our patients and our communities by providing extraordinary care. Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION : Under general supervision, administers multiple major programs or organizational areas with full responsibility for planning, organizing, staffing, budgeting, directing, and controlling the accomplishment of both short and long-term nursing service objectives. CLASSIFICATION STANDARDS : Positions allocable to this class may function as a clinical nursing director in one of the following roles with responsibility for 126 to 450 full-time equivalent subordinate positions within the Integrated Correctional Health Services Unit: Planning, organizing, and directing nursing services in a licensed jail Correctional Treatment Center or in ambulatory care clinics within the Los Angeles County Correctional System. The position of clinical nursing director is characterized by its independent nature in one or more of the following respects: In the assigned, delegated areas of responsibility, they act with the full authority of the chief nursing officer, reporting after the fact and as necessary to maintain confidence and coordination. Acting decisively in assigned areas of responsibility by making and interpreting policy in the name of the chief nursing officer. Receiving direction in terms of objectives, nursing service standards and organizational philosophy rather than in terms of specific operating policies and procedures. Exercising delegated authority and responsibility for nursing policy-making and operations such as, but not limited to establishing nursing standards and criteria, assuring quality control of patient care, coordinating nursing services with other departments, services, and disciplines. At this level, coordination is complex due to the numbers of units or programs involved, the complexity of nursing care, and the need to resolve complex interdisciplinary problems with other autonomous decision makers. Clinical nursing directors exercise an advanced, expert knowledge of management and leadership, as well as nursing operations, practices, and theory. They serve as members of the executive management team for nursing and usually report to a chief nursing officer. These positions exercise direction through management planning and control and delegate direct supervision of day-to-day operations to multiple Nurse Managers or other subordinates. Essential Job Functions Plans the nature, content and extent of nursing operations for achievement of both short and long-term objectives. Determines the subordinate organizational structure, nursing operations, nursing methods and standards, and makes adjustments consistent with changing objectives. Manages and provides input into the budget of assigned areas; integrates with organizational budget and justifies budget and personnel resource requests. Establishes policy for determining program emphasis and operating guidelines, including setting goals for delegated areas of responsibility. Interprets and communicates nursing and organizational philosophy and objectives, Department policies and procedures, and applies recognized standards of nursing care and practice. Evaluates and initiates corrective action regarding operational compliance with licensure, accreditation and regulatory standards. Evaluates the performance of subordinates; resolves problems involving grievances and discipline. Administers general personnel management matters and actions. Participates in strategic planning for the organization and for the nursing service. Participates in formulating policy, procedure and standards for the organization and nursing service. In assignments with interagency Departments, confers with management staff in order to resolve problems, make fiscal and administrative decisions, and ensures that policies and procedures are consistent with involved Departments. Serves as Chief Nursing Officer I in his/her absence, as required. Actively participates in local and national organizations to represent the facility. Assumes responsibility for the operational and administrative duties for assigned facility 24 hours a day, 7 days a week. Drives to various facilities located throughout Los Angeles County to perform job-related essential functions. Performs other duties as assigned Requirements SELECTION REQUIREMENTS: A Bachelor's degree* in nursing or closely related health field** from an accredited*** program. -AND- A relevant Master's degree* in nursing or health care administration (MHA, MHS, MPH in administration) from an accredited*** program. -AND- Four years of experience in nursing management at the level of Nurse Manager**** LICENSE(S) REQUIRED: A current active license to practice as a Registered Nurse issued by the California Board of Registered Nursing. All required licenses and certifications must be active and unrestricted or your application will not be accepted. PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to meet the Selection Requirements, applicants are required to attach a valid legible photocopy of Bachelor's Degree and Master's Degree with the application at the time of filing or email to exam analyst at HHocking@dhs.lacounty.gov within fifteen (15) calendar days from the date of filing your application online . Applications without the required degrees will be considered incomplete, and subject to disqualification. **Closely related health field is defined as: Nursing Administration Nursing Education Healthcare Management Public Health (for other than Public Health Nurses) ****In the County of Los Angeles, a Nurse Manager administers an assigned nursing program or organizational unit with responsibility for planning, selecting and/or devising the methods and procedures to be used and for directing nursing supervisors and/or other personnel in the accomplishment of designated goals. ***Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). Additional Information EXAMINATION CONTENT: The examination will consist of: An evaluation of experience and education based on application information weighted 100%. Additional points will be awarded for additional nurse manager experience. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the promulgation date. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS VACANCY INFORMATION: The eligible list resulting from this examination will be used to fill vacancies in the Department of Health Service - Correctional Health. SPECIAL INFORMATION: . Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Appointees will be in direct contact with inmates. AVAILABLE SHIFT: Any Shift APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or recession of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. NOTE: If you are unable to attach documents to your application, you must email the Exam Analyst, Hilary Hocking at HHocking@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include exam number and exam title. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add hhocking@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER LANGUAGE: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Hilary Hocking, Exam Analyst (213) 288-7000 hhocking@dhs.lacounty.gov For detailed information, please click here
