Santa Fe Springs, CA
Santa Fe Springs, California, United States
This recruitment will remain open until a sufficient number of qualified applications have been received and may close without notice. The City of Santa Fe Springs seeks applicants for the position of Community Services Program Leader I. This is an hourly/non-benefited at-will position. Incumbents are expected to be available to work approximately 20-25 hours per week, including evenings, weekends, and holidays. Vacancies exist in the following divisions of the Community Services Department: Parks and Recreation Services (PRS) Division: The Parks and Recreation Services Division of the Community Services Department is responsible for development, planning, and implementation of recreation programs and events. Year-round programming includes youth & adult sports, teen lounge & youth development programs, park programs, facility rentals, support services, and special events. Incumbents may be placed in one or more of the listed areas and may be assigned to work out of the following facilities: Activity Center, Town Center Hall, Betty Wilson Center, Community Garden, or any city park. Family and Human Services (FHS) Division: The Family and Human Services Division of the Community Services Department is responsible for the development, implementation, and planning of Older Adults Services, Family services, Volunteer Income Tax Assistance Program, Legal Services Program, facility rentals and special events. FHS seasonal special events include but not limited to summer concerts and movies, Pioneer Living Day, Dia de los Muertos event, Holiday programs, cultural events, and extensive wedding season May through October. Incumbents may be placed in one or more of the listed areas and may be assigned to work out of the following facilities: Gus Velasco Neighborhood Center, Heritage Park, or Clarke Estate. POSITION PURPOSE: Under general supervision of the Community Services Director, Recreation Manager, Supervisor, Coordinator, Community Services Specialist or Community Services Leader III, the Community Services Program Leader I provides support and assists with a variety of programs, projects, functions and events in the Community Services Department. SUPERVISION RECEIVED: Receives direct supervision from Community Services Director, Recreation Manager, Supervisor, Coordinator, Community Services Specialist or Community Services Leader III. SUPERVISION EXERCISED: None. EXAMPLES OF DUTIES AND RESPONSIBILITIES: A. Held in Common: Supports the Mission of the City and its Elected and Appointed Officials.Provides courteous and timely service to the public as the ultimate employer.Works cooperatively with other City employees.Exhibits integrity and displays ethical behavior. B. Essential Job Specific Duties: Plans, develops, conducts and oversees a wide variety of activities for children, teens, adults and older adults/seniors including sports, contests, tournaments, games, arts & crafts, day camps, special events and programs.Assists with facility rentals, oversee and provide coverage to a variety of community services facilities which includes parks; set up and take down tables, chairs, and equipment, for classes, activities, events and meetings.Assists in maintaining and cleaning facilities and/or parks.Assists with general office duties, including basic cashiering, answering phones, greeting patrons, typing, data entry, coping and filing. C. Other Job Specific Duties Assists with facility reservations, including phone and front counter contact, registering patrons for classes and programs, processing receipts and record keeping.Assists with coaching/instructing the basic and fundamental skills of football, basketball, volleyball and soccer.Assists patrons and other Community Services Department staff in routine and emergency situations including administering first aid.Attends staff meetings, trainings and workshops.Adhere to City and departmental policies and procedures.Performs related duties as required or assigned. REPRESENTATIVE COMPETENCIES AND QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill and ability required to satisfactorily perform the jobs essential duties and responsibilities. Knowledge of: Policies, procedures, and regulations governing the conduct and safety of persons using equipment and facilities; English grammar, punctuation, spelling and composition. Ability to: Exhibit good judgment and problem solving skills; develop and maintain effective working relationships and exercise tact, courtesy, alertness in responding to internal and external customers; operate modern office equipment including computer equipment software programs, and audio visual equipment; ability to work well with the public, have strong leadership skills, team-oriented, oral and written communication skills; experience working with the public, children, teens and/or seniors is highly desirable; communicate clearly and concisely with program participants, community groups, the public, City officials and staff; lift up to 45 lbs. and work indoors and outdoors; work varied shifts, including nights, weekends, and holidays. EDUCATION AND EXPERIENCE: The following requirements generally demonstrate possession of the minimum requisite knowledge and ability necessary to perform the duties of the position. A typical way to obtain these would be: Must be at least 17 years of age. Some related community services, recreation or education is highly desirable. Excellent customer service skills. LICENSE OR CERTIFICATE: Possession of CPR, AED, and First Aid Certificates are required. *Certification training will be provided by the City. NEPOTISM POLICY: Relatives may be appointed regardless of the designation of full or part-time classification. Candidates with relatives employed by the City will be excluded from applying for a vacancy if one or more of the following criteria exist: 1) The appointment of a relative would place one in a supervisory capacity directly over the other 2) The appointment would create a situation in which it is conceivable personal gain for one could be obtained by the actions of the other 3) The appointment would create a situation where performance or non-performance of either would have a direct effect upon the performance of the other 4) The appointment would create a situation where the confidentiality of either could be compromised. Candidates with relatives employed by the City will be evaluated on a case-by-case basis. "Relative" shall be defined as: mother, father, son, daughter, brother, sister, grandmother, grandfather, grandchild, spouse, domestic partner, step mother, step-father, step-sister, step-brother, stepchild and step grandchild. WORKING CONDITIONS: The work environment characteristics described are representative of those an employee encounters in performing the essential functions of this job. Work is performed indoors and outdoors. Noise level is quiet to loud. Hazards are minimal. Occasional exposure to bodily fluids. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential duties. Stand, sit, walk, kneel, crouch, stoop, and bend. Push, pull, and reach overhead and above shoulders. Hear and speak both in person and on the telephone. Use hands and fingers to operate office equipment. See well enough to read documents and operate office equipment. Lift and move up to 45 pounds. HOW TO APPLY: Applicants are required to complete and submit a city application online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the link located at the top of this page. New users must first create an account. METHOD OF SELECTION: Selection may be based upon an application review, a performance examination and evaluation, and a structured interview. Appointment will be contingent upon a criminal record check and physical examination, including a drug screen. ACCOMMODATION: If you require special testing and/or interview accommodations due to a physical, mental, or learning disability, please call the Human Resources Office at (562) 409-7530 at least 5 days prior to the scheduled date. Non-Benefited
Sep 01, 2023
This recruitment will remain open until a sufficient number of qualified applications have been received and may close without notice. The City of Santa Fe Springs seeks applicants for the position of Community Services Program Leader I. This is an hourly/non-benefited at-will position. Incumbents are expected to be available to work approximately 20-25 hours per week, including evenings, weekends, and holidays. Vacancies exist in the following divisions of the Community Services Department: Parks and Recreation Services (PRS) Division: The Parks and Recreation Services Division of the Community Services Department is responsible for development, planning, and implementation of recreation programs and events. Year-round programming includes youth & adult sports, teen lounge & youth development programs, park programs, facility rentals, support services, and special events. Incumbents may be placed in one or more of the listed areas and may be assigned to work out of the following facilities: Activity Center, Town Center Hall, Betty Wilson Center, Community Garden, or any city park. Family and Human Services (FHS) Division: The Family and Human Services Division of the Community Services Department is responsible for the development, implementation, and planning of Older Adults Services, Family services, Volunteer Income Tax Assistance Program, Legal Services Program, facility rentals and special events. FHS seasonal special events include but not limited to summer concerts and movies, Pioneer Living Day, Dia de los Muertos event, Holiday programs, cultural events, and extensive wedding season May through October. Incumbents may be placed in one or more of the listed areas and may be assigned to work out of the following facilities: Gus Velasco Neighborhood Center, Heritage Park, or Clarke Estate. POSITION PURPOSE: Under general supervision of the Community Services Director, Recreation Manager, Supervisor, Coordinator, Community Services Specialist or Community Services Leader III, the Community Services Program Leader I provides support and assists with a variety of programs, projects, functions and events in the Community Services Department. SUPERVISION RECEIVED: Receives direct supervision from Community Services Director, Recreation Manager, Supervisor, Coordinator, Community Services Specialist or Community Services Leader III. SUPERVISION EXERCISED: None. EXAMPLES OF DUTIES AND RESPONSIBILITIES: A. Held in Common: Supports the Mission of the City and its Elected and Appointed Officials.Provides courteous and timely service to the public as the ultimate employer.Works cooperatively with other City employees.Exhibits integrity and displays ethical behavior. B. Essential Job Specific Duties: Plans, develops, conducts and oversees a wide variety of activities for children, teens, adults and older adults/seniors including sports, contests, tournaments, games, arts & crafts, day camps, special events and programs.Assists with facility rentals, oversee and provide coverage to a variety of community services facilities which includes parks; set up and take down tables, chairs, and equipment, for classes, activities, events and meetings.Assists in maintaining and cleaning facilities and/or parks.Assists with general office duties, including basic cashiering, answering phones, greeting patrons, typing, data entry, coping and filing. C. Other Job Specific Duties Assists with facility reservations, including phone and front counter contact, registering patrons for classes and programs, processing receipts and record keeping.Assists with coaching/instructing the basic and fundamental skills of football, basketball, volleyball and soccer.Assists patrons and other Community Services Department staff in routine and emergency situations including administering first aid.Attends staff meetings, trainings and workshops.Adhere to City and departmental policies and procedures.Performs related duties as required or assigned. REPRESENTATIVE COMPETENCIES AND QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill and ability required to satisfactorily perform the jobs essential duties and responsibilities. Knowledge of: Policies, procedures, and regulations governing the conduct and safety of persons using equipment and facilities; English grammar, punctuation, spelling and composition. Ability to: Exhibit good judgment and problem solving skills; develop and maintain effective working relationships and exercise tact, courtesy, alertness in responding to internal and external customers; operate modern office equipment including computer equipment software programs, and audio visual equipment; ability to work well with the public, have strong leadership skills, team-oriented, oral and written communication skills; experience working with the public, children, teens and/or seniors is highly desirable; communicate clearly and concisely with program participants, community groups, the public, City officials and staff; lift up to 45 lbs. and work indoors and outdoors; work varied shifts, including nights, weekends, and holidays. EDUCATION AND EXPERIENCE: The following requirements generally demonstrate possession of the minimum requisite knowledge and ability necessary to perform the duties of the position. A typical way to obtain these would be: Must be at least 17 years of age. Some related community services, recreation or education is highly desirable. Excellent customer service skills. LICENSE OR CERTIFICATE: Possession of CPR, AED, and First Aid Certificates are required. *Certification training will be provided by the City. NEPOTISM POLICY: Relatives may be appointed regardless of the designation of full or part-time classification. Candidates with relatives employed by the City will be excluded from applying for a vacancy if one or more of the following criteria exist: 1) The appointment of a relative would place one in a supervisory capacity directly over the other 2) The appointment would create a situation in which it is conceivable personal gain for one could be obtained by the actions of the other 3) The appointment would create a situation where performance or non-performance of either would have a direct effect upon the performance of the other 4) The appointment would create a situation where the confidentiality of either could be compromised. Candidates with relatives employed by the City will be evaluated on a case-by-case basis. "Relative" shall be defined as: mother, father, son, daughter, brother, sister, grandmother, grandfather, grandchild, spouse, domestic partner, step mother, step-father, step-sister, step-brother, stepchild and step grandchild. WORKING CONDITIONS: The work environment characteristics described are representative of those an employee encounters in performing the essential functions of this job. Work is performed indoors and outdoors. Noise level is quiet to loud. Hazards are minimal. Occasional exposure to bodily fluids. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential duties. Stand, sit, walk, kneel, crouch, stoop, and bend. Push, pull, and reach overhead and above shoulders. Hear and speak both in person and on the telephone. Use hands and fingers to operate office equipment. See well enough to read documents and operate office equipment. Lift and move up to 45 pounds. HOW TO APPLY: Applicants are required to complete and submit a city application online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the link located at the top of this page. New users must first create an account. METHOD OF SELECTION: Selection may be based upon an application review, a performance examination and evaluation, and a structured interview. Appointment will be contingent upon a criminal record check and physical examination, including a drug screen. ACCOMMODATION: If you require special testing and/or interview accommodations due to a physical, mental, or learning disability, please call the Human Resources Office at (562) 409-7530 at least 5 days prior to the scheduled date. Non-Benefited
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications will be accepted from: ALL PERSONS INTERESTED Division/ Section: Terminal Management / Customer Service Workdays & Hours: Shift work, including rotation, weekends, and holidays (subject to change). DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The purpose of Terminal Management is to deliver a WOW experience welcoming customers to 5-Star Airports greeted by clean, modern, and efficient facilities through beautiful, energetic spaces with friendly staff and amenities that transform expectations. The purpose of this position is to provide a 5-star experience to all passengers by inspecting all facilities, amenities and processes to ensure the safe and seamless flow of passengers to obtain the highest level of customer satisfaction and guarantee operational readiness. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Senior Airport Services Representative duties will include but are not limited to: Supports the Supervisory team by preparing daily work schedules, performing daily radio and communication device distribution, assisting with scheduling and monitoring breaks. Provides mentoring and coaching to team members to meet organizational goals. Oversight of common use areas: Inspection of the baggage carousel, Ticket Counters etc. Management of the baggage service office and working with stakeholders on computers system request for displaying information. Coordinates with Airlines and Customs Border Protection (CBP) to ensure passengers process through Federal Inspection Services primary inspection area in an expeditious manner. Facilitates International passenger's departures and arrivals through the FIS in collaboration with CBP leadership and Stakeholders to exceed the department passenger processing goals. Uses multilingual skills, greets and assists international and domestic visitors and dignitaries such as presidents of foreign countries, consul representatives, international officials, and local, state and federal government representatives. Promotes collaboration and values passenger, business partner and team member input to improve the overall international passenger processing experience and make the passengers happy. Responsible for all aspects of the customer experience including information booth coverage and lost and found to seek solutions and corrective actions to ensure the airport is five-star quality. Inspect, report and schedule facility irregularities to ensure opening day fresh standards. Promotes a safe, secure and healthy environment for internal and external customers through the Safety Management System (SMS) program. Comply with departmental policies, procedures and enforces regulatory compliance relative to operational activities. Supports the International Services Departmental fiscal year budget goals. Support special events, facilitation of dignitaries, heads of state, and VIPs. WORKING CONDITIONS The position routinely requires lifting of moderately heavy items, such as barricades, construction cones or equipment (up to 50 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as paints and cleaning solutions. Requires the ability to make coordinated eye/hand movements within fairly fine tolerance and/or calibration demands; or the ability to make closely coordinated eye/hand movements on a patterned response space within moderate tolerance demands. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's Degree, preferably in Hospital Management, Aviation Management, Business or related fields. Directly related professional experience in airport operations or customer service above the required years of experience may be substituted for the above education requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS Three years of experience in a customer service environment and one year of experience assisting passengers in an airport environment are required. LICENSE REQUIREMENTS Requires a valid Class C Texas driver's license and compliance with the City of Houston's policy on driving (AP 2-2). PREFERENCES PREFERENCES Operational experience in an airport environment. Strong communication and analytical skills. A passion for customer service. Ability to look at deficiencies within the operation and come up with creative solutions to challenges. An in depth understanding of airports and passengers' needs. Ability to communicate effectively and establish and maintain cooperative relationships with airport partners, peers, City and HAS officials and the general public. ****Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 17 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1842). If you need special services or accommodations, call (281-233-1842). (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE - Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. Closing Date/Time: 10/9/2023 11:59 PM Central
Sep 27, 2023
Full Time
POSITION OVERVIEW Applications will be accepted from: ALL PERSONS INTERESTED Division/ Section: Terminal Management / Customer Service Workdays & Hours: Shift work, including rotation, weekends, and holidays (subject to change). DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The purpose of Terminal Management is to deliver a WOW experience welcoming customers to 5-Star Airports greeted by clean, modern, and efficient facilities through beautiful, energetic spaces with friendly staff and amenities that transform expectations. The purpose of this position is to provide a 5-star experience to all passengers by inspecting all facilities, amenities and processes to ensure the safe and seamless flow of passengers to obtain the highest level of customer satisfaction and guarantee operational readiness. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Senior Airport Services Representative duties will include but are not limited to: Supports the Supervisory team by preparing daily work schedules, performing daily radio and communication device distribution, assisting with scheduling and monitoring breaks. Provides mentoring and coaching to team members to meet organizational goals. Oversight of common use areas: Inspection of the baggage carousel, Ticket Counters etc. Management of the baggage service office and working with stakeholders on computers system request for displaying information. Coordinates with Airlines and Customs Border Protection (CBP) to ensure passengers process through Federal Inspection Services primary inspection area in an expeditious manner. Facilitates International passenger's departures and arrivals through the FIS in collaboration with CBP leadership and Stakeholders to exceed the department passenger processing goals. Uses multilingual skills, greets and assists international and domestic visitors and dignitaries such as presidents of foreign countries, consul representatives, international officials, and local, state and federal government representatives. Promotes collaboration and values passenger, business partner and team member input to improve the overall international passenger processing experience and make the passengers happy. Responsible for all aspects of the customer experience including information booth coverage and lost and found to seek solutions and corrective actions to ensure the airport is five-star quality. Inspect, report and schedule facility irregularities to ensure opening day fresh standards. Promotes a safe, secure and healthy environment for internal and external customers through the Safety Management System (SMS) program. Comply with departmental policies, procedures and enforces regulatory compliance relative to operational activities. Supports the International Services Departmental fiscal year budget goals. Support special events, facilitation of dignitaries, heads of state, and VIPs. WORKING CONDITIONS The position routinely requires lifting of moderately heavy items, such as barricades, construction cones or equipment (up to 50 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as paints and cleaning solutions. Requires the ability to make coordinated eye/hand movements within fairly fine tolerance and/or calibration demands; or the ability to make closely coordinated eye/hand movements on a patterned response space within moderate tolerance demands. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's Degree, preferably in Hospital Management, Aviation Management, Business or related fields. Directly related professional experience in airport operations or customer service above the required years of experience may be substituted for the above education requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS Three years of experience in a customer service environment and one year of experience assisting passengers in an airport environment are required. LICENSE REQUIREMENTS Requires a valid Class C Texas driver's license and compliance with the City of Houston's policy on driving (AP 2-2). PREFERENCES PREFERENCES Operational experience in an airport environment. Strong communication and analytical skills. A passion for customer service. Ability to look at deficiencies within the operation and come up with creative solutions to challenges. An in depth understanding of airports and passengers' needs. Ability to communicate effectively and establish and maintain cooperative relationships with airport partners, peers, City and HAS officials and the general public. ****Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 17 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1842). If you need special services or accommodations, call (281-233-1842). (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE - Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. Closing Date/Time: 10/9/2023 11:59 PM Central
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Behavioral Health Peer Support Specialist I: $17.92 - $21.76 Behavioral Health Peer Support Specialist II: $22.84 - $27.76 Hours will be: M / W / F from 9:00 - 2:00 Under direct supervision, the incumbent will be responsible for development and on-going provision of peer recovery and support services including: monitoring, informing, supporting, assisting and empowering consumers and family members/caregivers who directly or indirectly receive Behavioral Health services. DISTINGUISHING CHARACTERISTICS: Behavioral Health Peer Support Specialist I This is the entry-level position in the Behavioral Health Peer Support Specialist series. Incumbents in the Behavioral Health Peer Support Specialist series are unique in that they have personal lived experience with behavioral health and/or recovery challenges themselves, and/or they may be the caregivers/family members of individual(s) with behavioral health and recovery challenges. The Behavioral Health Peer Support Specialist I is expected to possess the ability to work in a trainee capacity performing necessary peer support work under direct supervision. The Behavioral Health Peer Support Specialist I initially receives close supervision and is expected to develop best-practice wellness and recovery skills and techniques through experience and on-the-job training and instruction. Incumbents perform duties of increasing responsibility as expertise is gained. The Behavioral Health Peer Support Specialist I is distinguished from the Behavioral Health Peer Support Specialist II classification series by the limited degree of responsibility and decision-making afforded to incumbents. Behavioral Health Peer Support Specialist II This is the journey level in the Behavioral Health Recovery Peer Support Specialist flexible classification series. The Behavioral Health Peer Support Specialist II is expected to possess the ability to work in a paraprofessional capacity, performing the necessary scope of their practice under general supervision. The Behavioral Health Peer Support Specialist II classification is distinguished from the Behavioral Health Peer Support Specialist I by the degree of responsibility of tasks performed and independent judgment exercised by the incumbents. Example of Duties Provides peer recovery and support assistance and mentoring to promote consumer engagement in supportive networks, natural supports, and activities within and outside the behavioral health system. Assesses the unique challenges faced by each consumer; assists consumers in successfully setting and meeting their recovery goals. Uses effective listening and motivational interviewing techniques to engage consumers in goal setting to promote successful change. Serves as a mentor/role model demonstrating competency in recovery, effective coping skills and self-help strategies. Provides encouragement, motivation and support to clients seeking to establish or strengthen their recovery. Develops effective working relationships with agencies and organizations to advocate for client and family/caregiver empowerment. Provides outreach to consumers and community members to link them to services and help overcome barriers to participation in mental health services. Assists consumers in building or maintaining personal support networks and in developing social skills needed to maintain positive interpersonal relationships. Assists in facilitating peer self-help/recovery groups for consumers, family members, and caregivers. Attends and participates in special events, conferences, workshops and trainings. Assists in organizing training activities and with providing educational materials on Behavioral Health Recovery for community groups, behavioral health consumers, family members, and staff. Recommends and makes referrals to appropriate programs and/or services. Transports consumers to and from medical and social service appointments, and the Peer Wellness Center. Performs basic typing and computer tasks. Documents all activities as required. Completes all required staff trainings, as assigned. Performs other job-related duties as assigned. Behavioral Health Peer Support Specialist II Facilitates peer self-help/recovery groups for consumers, family members, and caregivers. Maintains accurate and timely documentation of interventions and activities. Accesses, utilizes, and maintains electronic records and files, including electronic health record. Minimum Qualifications Knowledge of: Mental health issues within the targeted population groups; principles of mental health recovery and strength-based approach to peer support; familiarity with community resources and service agencies, including both private and other public agencies, social and economic problems which call for the use of public and private county services. Ability to: Plan, organize, coordinate, and manage tasks as assigned; communicate orally and in writing on a variety of issues; develop and maintain harmonious relationships with employees, public officials, community groups, other agencies and the general public. Education, Training and Experience: High School Diploma or GED equivalent. Must have personal lived experience, as a current or past consumer of mental health or co-occurring behavioral health services or family member or caregiver of a current or former mental health or co-occurring behavioral health services consumer. Behavioral Health Peer Support Specialist I Six months of paid or volunteer experience providing direct mental health peer support or peer recovery services to individuals or working with family members/caregivers of individuals with mental health issues. Behavioral Health Peer Support Specialist II One year of working directly with consumers in a public behavioral health or similar setting. An Associate Degree in Human Services or a related field may be substituted for experience. Promotion to Behavioral Health Peer Support Specialist II is considered on a merit basis upon completion of the minimum qualifications, including Peer Support Specialist Certification and is subject to the recommendation of the MHSA Support Services Supervisor, and the approval of the HHSA Deputy Director/Director of Behavioral Health. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Behavioral Health Peer Support Specialist II Current California Peer Support Specialist Certification: A Peer Support Specialist must complete the certification requirements, as identified, and receive certification, prior to providing services as a certified Medi-Cal Peer Support Specialist. Minimum Qualifications for Medi-Cal Peer Support Specialists; A Medi-Cal Peer Support Specialist: Must be at least 18 years of age. Provide a government-issued identification with photograph, such as driver’s license, identification card, or passport. Possess a high school diploma, equivalent degree, or higher. Submission of educational transcripts are required. Self-identify as an individual with lived experience, a Peer. Be willing to share their experience as a person with lived experience. Have a strong dedication to recovery. Agree, in writing, to adhere to the California Department of Health Care Services Code of Ethics for Medi-Cal Peer Support Specialists in California. Successfully complete and demonstrate completion of an 80-hour training covering California's 17 core competencies for Medi-Cal Peer Support Specialists. Training must be obtained from a Cal MHSA-approved training program. Successfully pass the state-approved Medi-Cal Peer Support Specialist Certification exam Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Aug 24, 2023
Temporary
Position Description Behavioral Health Peer Support Specialist I: $17.92 - $21.76 Behavioral Health Peer Support Specialist II: $22.84 - $27.76 Hours will be: M / W / F from 9:00 - 2:00 Under direct supervision, the incumbent will be responsible for development and on-going provision of peer recovery and support services including: monitoring, informing, supporting, assisting and empowering consumers and family members/caregivers who directly or indirectly receive Behavioral Health services. DISTINGUISHING CHARACTERISTICS: Behavioral Health Peer Support Specialist I This is the entry-level position in the Behavioral Health Peer Support Specialist series. Incumbents in the Behavioral Health Peer Support Specialist series are unique in that they have personal lived experience with behavioral health and/or recovery challenges themselves, and/or they may be the caregivers/family members of individual(s) with behavioral health and recovery challenges. The Behavioral Health Peer Support Specialist I is expected to possess the ability to work in a trainee capacity performing necessary peer support work under direct supervision. The Behavioral Health Peer Support Specialist I initially receives close supervision and is expected to develop best-practice wellness and recovery skills and techniques through experience and on-the-job training and instruction. Incumbents perform duties of increasing responsibility as expertise is gained. The Behavioral Health Peer Support Specialist I is distinguished from the Behavioral Health Peer Support Specialist II classification series by the limited degree of responsibility and decision-making afforded to incumbents. Behavioral Health Peer Support Specialist II This is the journey level in the Behavioral Health Recovery Peer Support Specialist flexible classification series. The Behavioral Health Peer Support Specialist II is expected to possess the ability to work in a paraprofessional capacity, performing the necessary scope of their practice under general supervision. The Behavioral Health Peer Support Specialist II classification is distinguished from the Behavioral Health Peer Support Specialist I by the degree of responsibility of tasks performed and independent judgment exercised by the incumbents. Example of Duties Provides peer recovery and support assistance and mentoring to promote consumer engagement in supportive networks, natural supports, and activities within and outside the behavioral health system. Assesses the unique challenges faced by each consumer; assists consumers in successfully setting and meeting their recovery goals. Uses effective listening and motivational interviewing techniques to engage consumers in goal setting to promote successful change. Serves as a mentor/role model demonstrating competency in recovery, effective coping skills and self-help strategies. Provides encouragement, motivation and support to clients seeking to establish or strengthen their recovery. Develops effective working relationships with agencies and organizations to advocate for client and family/caregiver empowerment. Provides outreach to consumers and community members to link them to services and help overcome barriers to participation in mental health services. Assists consumers in building or maintaining personal support networks and in developing social skills needed to maintain positive interpersonal relationships. Assists in facilitating peer self-help/recovery groups for consumers, family members, and caregivers. Attends and participates in special events, conferences, workshops and trainings. Assists in organizing training activities and with providing educational materials on Behavioral Health Recovery for community groups, behavioral health consumers, family members, and staff. Recommends and makes referrals to appropriate programs and/or services. Transports consumers to and from medical and social service appointments, and the Peer Wellness Center. Performs basic typing and computer tasks. Documents all activities as required. Completes all required staff trainings, as assigned. Performs other job-related duties as assigned. Behavioral Health Peer Support Specialist II Facilitates peer self-help/recovery groups for consumers, family members, and caregivers. Maintains accurate and timely documentation of interventions and activities. Accesses, utilizes, and maintains electronic records and files, including electronic health record. Minimum Qualifications Knowledge of: Mental health issues within the targeted population groups; principles of mental health recovery and strength-based approach to peer support; familiarity with community resources and service agencies, including both private and other public agencies, social and economic problems which call for the use of public and private county services. Ability to: Plan, organize, coordinate, and manage tasks as assigned; communicate orally and in writing on a variety of issues; develop and maintain harmonious relationships with employees, public officials, community groups, other agencies and the general public. Education, Training and Experience: High School Diploma or GED equivalent. Must have personal lived experience, as a current or past consumer of mental health or co-occurring behavioral health services or family member or caregiver of a current or former mental health or co-occurring behavioral health services consumer. Behavioral Health Peer Support Specialist I Six months of paid or volunteer experience providing direct mental health peer support or peer recovery services to individuals or working with family members/caregivers of individuals with mental health issues. Behavioral Health Peer Support Specialist II One year of working directly with consumers in a public behavioral health or similar setting. An Associate Degree in Human Services or a related field may be substituted for experience. Promotion to Behavioral Health Peer Support Specialist II is considered on a merit basis upon completion of the minimum qualifications, including Peer Support Specialist Certification and is subject to the recommendation of the MHSA Support Services Supervisor, and the approval of the HHSA Deputy Director/Director of Behavioral Health. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Behavioral Health Peer Support Specialist II Current California Peer Support Specialist Certification: A Peer Support Specialist must complete the certification requirements, as identified, and receive certification, prior to providing services as a certified Medi-Cal Peer Support Specialist. Minimum Qualifications for Medi-Cal Peer Support Specialists; A Medi-Cal Peer Support Specialist: Must be at least 18 years of age. Provide a government-issued identification with photograph, such as driver’s license, identification card, or passport. Possess a high school diploma, equivalent degree, or higher. Submission of educational transcripts are required. Self-identify as an individual with lived experience, a Peer. Be willing to share their experience as a person with lived experience. Have a strong dedication to recovery. Agree, in writing, to adhere to the California Department of Health Care Services Code of Ethics for Medi-Cal Peer Support Specialists in California. Successfully complete and demonstrate completion of an 80-hour training covering California's 17 core competencies for Medi-Cal Peer Support Specialists. Training must be obtained from a Cal MHSA-approved training program. Successfully pass the state-approved Medi-Cal Peer Support Specialist Certification exam Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under the supervision of the Center for Commuter Life Assistant Director, and in coordination with the Assistant Dean of Students for Co-curricular Programs and Student Support and the College of Arts and Letters Assistant Dean of Student Affairs, the General Advisor & Retention Specialist has responsibility for developing and implementing advising and programs that facilitate growth in the areas of scholarship, personal and leadership development, citizenship, mentorship, and campus engagement. The General Advisor & Retention Specialist provides guidance and mentoring, through programming and advising efforts, with a focus on undergraduate commuter students at SDSU for general, coordinated care advising and all undergraduate students for advising on the Ethnic Studies general education and graduation requirements. The advisor’s work will cut across all facets of the student’s university experience and will work with other university departments to resolve complex student issues that cut across multiple campus units and serves as an information resource for students, faculty and staff in matters related to accommodations, disabilities, student support, high impact practices, campus engagement and co-curricular involvement. legislation, and best practices. The General Advisor & Retention Specialist is responsible for completion of program-related tasks or projects assigned by the appropriate administrator. The General Advisor & Retention Specialist in this position provides back-up generalist support to other program coordinators within the department, including Student Organizations and Activities, Leadership and Community Service Programs, Fraternity & Sorority Life, and ODOS programs that support retention, academic excellence and enhance graduation rates. Evening and weekend work are routinely part of this position. The Commuter Life General Advisor and Retention Specialist will: Provide academic and holistic advising to commuter students at San Diego State University. If needed, referrals to campus resources will be provided. Implement initiatives to improve communications to students, through in- person presentations/workshops and web-based/online technology. Facilitate student success through program/workshop development and/or implementation. Provide support for students experiencing concerns regarding academic advisement, course selection, and degree evaluation. Provide guidance and personal counseling related to self-awareness, personal growth and academic probation that facilitates the continuation of students towards degree goals. Work closely with campus departments and individual Colleges to provide guidance to students that depend on their curriculum. Provide support for, and supervision of the Commuter Resource Center, including undergraduate peer mentors, in order to ensure that commuter students receive the appropriate advising necessary to efficiently progress through the major/pre-major and graduate in a timely manner. Coordinate the recruitment, selection, training, and evaluation of peer mentors. Work collaboratively with campus partners to provide advising in high-impact practice opportunities (such as internships, study abroad opportunities, research, etc.) for students to enhance their academic coursework. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2024, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Ability to work evenings and weekends . The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Office of the Dean of Students is a department within the Division of Student Affairs and Campus Diversity. The Office of the Dean of Students (ODOS) promotes student growth and leadership development through teaching, advising and intentional personal interactions. ODOS staff encourage and facilitate opportunities for students to connect and engage in the campus community while striving to provide a safe and inclusive campus environment. Through participation in the activities within the ODOS, students are connected to the University through an array of structured and informal learning opportunities. Students are encouraged, supported and empowered to pursue academic success, personal growth, an understanding of diverse human experiences, and compassionate activism on and off campus. The Center for Commuter Life aims to support and engage students living at home and commuting to campus through workshops, coordinated care and general advising, peer mentoring programs, and other support services to foster student success and a positive connection to the San Diego State University community. The incumbent will work closely with the College of Arts and Letters, especially the ethnic studies academic departments. For more information regarding the Student Life & Leadership department, click here . Education and Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Key Qualifications Understanding of Family Educational Rights and Privacy Act with regards to the maintenance of academic and judicial records of individual students. Understanding of reporting responsibilities outlined as a “Responsible Employee” and “Campus Security Authority” under Title IX and the Jeanne Clary Act. Ability to learn and acquire knowledge of Title V, CSU policies and procedures, and University rules and regulations and their application to student organizations, student activities and expression and student governance structures preferred. At least one (1) year experience working with commuter students is preferred. At least one (1) year experience in working with diverse student populations is preferred. Basic facilitation skills. Three or more years of professional experience in higher education/student affairs is preferred. Master’s degree in higher education, student affairs, counseling or a related field is preferred. Familiarity with academic advising practices. Bilingual language skills: English/Spanish Direct experience with one or more Ethnic Studies disciplines, either through education or work experience. Ability to effectively handle and complete several ongoing projects and activities in a work environment characterized by frequent interruptions. Organizational and programming skills. Effective interpersonal skills required to build and maintain cooperative working relationships among diverse individuals and groups. Ability to present clear and concise information orally and in written reports and guidelines. Basic experience in program development of student organizations and activities, fraternity and sorority life, leadership programs, cross-cultural center, and student academic success centers preferred. Ability to effectively use EAB Navigate, Word, Excel, PowerPoint and Google Applications to create and analyze reports, manage data, resource materials and presentations. Ability to work evenings and weekends. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,025 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,025 - $7,159 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 9, 2023. To receive full consideration, apply by May 8, 2023. The position will remain open until filled. CSU Vaccine Policy : The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Position Summary Under the supervision of the Center for Commuter Life Assistant Director, and in coordination with the Assistant Dean of Students for Co-curricular Programs and Student Support and the College of Arts and Letters Assistant Dean of Student Affairs, the General Advisor & Retention Specialist has responsibility for developing and implementing advising and programs that facilitate growth in the areas of scholarship, personal and leadership development, citizenship, mentorship, and campus engagement. The General Advisor & Retention Specialist provides guidance and mentoring, through programming and advising efforts, with a focus on undergraduate commuter students at SDSU for general, coordinated care advising and all undergraduate students for advising on the Ethnic Studies general education and graduation requirements. The advisor’s work will cut across all facets of the student’s university experience and will work with other university departments to resolve complex student issues that cut across multiple campus units and serves as an information resource for students, faculty and staff in matters related to accommodations, disabilities, student support, high impact practices, campus engagement and co-curricular involvement. legislation, and best practices. The General Advisor & Retention Specialist is responsible for completion of program-related tasks or projects assigned by the appropriate administrator. The General Advisor & Retention Specialist in this position provides back-up generalist support to other program coordinators within the department, including Student Organizations and Activities, Leadership and Community Service Programs, Fraternity & Sorority Life, and ODOS programs that support retention, academic excellence and enhance graduation rates. Evening and weekend work are routinely part of this position. The Commuter Life General Advisor and Retention Specialist will: Provide academic and holistic advising to commuter students at San Diego State University. If needed, referrals to campus resources will be provided. Implement initiatives to improve communications to students, through in- person presentations/workshops and web-based/online technology. Facilitate student success through program/workshop development and/or implementation. Provide support for students experiencing concerns regarding academic advisement, course selection, and degree evaluation. Provide guidance and personal counseling related to self-awareness, personal growth and academic probation that facilitates the continuation of students towards degree goals. Work closely with campus departments and individual Colleges to provide guidance to students that depend on their curriculum. Provide support for, and supervision of the Commuter Resource Center, including undergraduate peer mentors, in order to ensure that commuter students receive the appropriate advising necessary to efficiently progress through the major/pre-major and graduate in a timely manner. Coordinate the recruitment, selection, training, and evaluation of peer mentors. Work collaboratively with campus partners to provide advising in high-impact practice opportunities (such as internships, study abroad opportunities, research, etc.) for students to enhance their academic coursework. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2024, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Ability to work evenings and weekends . The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Office of the Dean of Students is a department within the Division of Student Affairs and Campus Diversity. The Office of the Dean of Students (ODOS) promotes student growth and leadership development through teaching, advising and intentional personal interactions. ODOS staff encourage and facilitate opportunities for students to connect and engage in the campus community while striving to provide a safe and inclusive campus environment. Through participation in the activities within the ODOS, students are connected to the University through an array of structured and informal learning opportunities. Students are encouraged, supported and empowered to pursue academic success, personal growth, an understanding of diverse human experiences, and compassionate activism on and off campus. The Center for Commuter Life aims to support and engage students living at home and commuting to campus through workshops, coordinated care and general advising, peer mentoring programs, and other support services to foster student success and a positive connection to the San Diego State University community. The incumbent will work closely with the College of Arts and Letters, especially the ethnic studies academic departments. For more information regarding the Student Life & Leadership department, click here . Education and Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Key Qualifications Understanding of Family Educational Rights and Privacy Act with regards to the maintenance of academic and judicial records of individual students. Understanding of reporting responsibilities outlined as a “Responsible Employee” and “Campus Security Authority” under Title IX and the Jeanne Clary Act. Ability to learn and acquire knowledge of Title V, CSU policies and procedures, and University rules and regulations and their application to student organizations, student activities and expression and student governance structures preferred. At least one (1) year experience working with commuter students is preferred. At least one (1) year experience in working with diverse student populations is preferred. Basic facilitation skills. Three or more years of professional experience in higher education/student affairs is preferred. Master’s degree in higher education, student affairs, counseling or a related field is preferred. Familiarity with academic advising practices. Bilingual language skills: English/Spanish Direct experience with one or more Ethnic Studies disciplines, either through education or work experience. Ability to effectively handle and complete several ongoing projects and activities in a work environment characterized by frequent interruptions. Organizational and programming skills. Effective interpersonal skills required to build and maintain cooperative working relationships among diverse individuals and groups. Ability to present clear and concise information orally and in written reports and guidelines. Basic experience in program development of student organizations and activities, fraternity and sorority life, leadership programs, cross-cultural center, and student academic success centers preferred. Ability to effectively use EAB Navigate, Word, Excel, PowerPoint and Google Applications to create and analyze reports, manage data, resource materials and presentations. Ability to work evenings and weekends. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,025 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,025 - $7,159 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 9, 2023. To receive full consideration, apply by May 8, 2023. The position will remain open until filled. CSU Vaccine Policy : The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Closing Date/Time: Open until filled
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Description: Job Title Assistant Director, Client Services - Financial Aid Classification Student Services Professional IV AutoReqId 531902 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $5,732 - $8,176 per month (Hiring range depending on qualifications, not anticipated to exceed $5,732 - $5,900 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2024 with a possibility of renewal on an annual basis if funds and/or program needs exist. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to assist students in making successful progress toward their degree objectives by providing information, direction, and high quality service in a total team environment. We are seeking an exceptional individual to join our team as the Assistant Director, Client Services - Financial Aid (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Assistant Director, Client Services plans, organizes, and completes program administration and assists with developing and implementing institutional policy, philosophy, and procedures in a manner consistent with the University mission and in collaboration with the university One Stop Shop. Sets the tone for establishing, and fostering an environment of excellent quality service. Leads the client services team, 3 SSP Ill's, 3 ASC 1's, and student workers including oversight and training of technical staff, Federal Work-Study, and outreach. Creates and executes the master schedule including scheduling front office service in-person, telephone, and via email. Provides recommendations on improving the quality and excellence of our service to students. Completes administrative activities and ensures financial aid literacy goals are met. Creates, disseminates, and evaluates surveys and creates appropriate recommendations to improve service. Serves as a resource to other staff. Serves on a 7-member management team and reports to the Associate Director of Financial Aid to effectively plan, direct, and provide a comprehensive Financial Aid delivery system ensuring high-quality student service. Participates in the establishment of goals, investigating changes in legislation, and managing resources. Recruits, trains, and defines staff responsibilities. Provides the highest quality service and highest degree of professionalism to students, constituents, and the University community. Serves as the first level supervisor appeal when students ask to speak with a supervisor. Serves as a representative and resource person on Financial Aid matters to the university community. Plans presentations and conducts workshops for students, faculty, and staff. Provides in-depth counseling to students in academics, personal counseling, career, and financial planning. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience. General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor's degree and a minimum of four years of progressively responsible university experience, including at least three years of managing in a complex organization or office. Several of these years must be in financial aid. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems, public relations and staff supervision is essential. Knowledge of CMS/PeopleSoft software is desirable. Knowledge of need analysis, professional judgment, and federal and state financial aid programs is required. The Assistant Director of Financial Aid, reports to the Associate Director of Financial Aid and is one of five managers who lead the daily activities of the office. The successful Candidate must be able to relate effectively with students and parents and work well with all campus departments. They must have an outstanding aptitude to anticipate and analyze problems, and make appropriate judgments on a daily basis. Strong basic mathematical and analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting are required. Must be able to analyze highly complex situations and perform assignments without supervision. Proficiency with Windows NT, Outlook, Excel, electronic mail, Internet applications, and Word required. Fast-paced environment ensures stressful situations. Decisions can impact other university offices such as Student Financial Services, admissions, departmental offices and can affect enrollment management decisions. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Must have a valid California driver's license and a personal vehicle to drive to off-campus outreach sites and professional development opportunities. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Closing Date/Time: September 28, 2023
Sep 15, 2023
Full Time
Description: Job Title Assistant Director, Client Services - Financial Aid Classification Student Services Professional IV AutoReqId 531902 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $5,732 - $8,176 per month (Hiring range depending on qualifications, not anticipated to exceed $5,732 - $5,900 per month) Appointment Type Temporary Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2024 with a possibility of renewal on an annual basis if funds and/or program needs exist. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to assist students in making successful progress toward their degree objectives by providing information, direction, and high quality service in a total team environment. We are seeking an exceptional individual to join our team as the Assistant Director, Client Services - Financial Aid (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Assistant Director, Client Services plans, organizes, and completes program administration and assists with developing and implementing institutional policy, philosophy, and procedures in a manner consistent with the University mission and in collaboration with the university One Stop Shop. Sets the tone for establishing, and fostering an environment of excellent quality service. Leads the client services team, 3 SSP Ill's, 3 ASC 1's, and student workers including oversight and training of technical staff, Federal Work-Study, and outreach. Creates and executes the master schedule including scheduling front office service in-person, telephone, and via email. Provides recommendations on improving the quality and excellence of our service to students. Completes administrative activities and ensures financial aid literacy goals are met. Creates, disseminates, and evaluates surveys and creates appropriate recommendations to improve service. Serves as a resource to other staff. Serves on a 7-member management team and reports to the Associate Director of Financial Aid to effectively plan, direct, and provide a comprehensive Financial Aid delivery system ensuring high-quality student service. Participates in the establishment of goals, investigating changes in legislation, and managing resources. Recruits, trains, and defines staff responsibilities. Provides the highest quality service and highest degree of professionalism to students, constituents, and the University community. Serves as the first level supervisor appeal when students ask to speak with a supervisor. Serves as a representative and resource person on Financial Aid matters to the university community. Plans presentations and conducts workshops for students, faculty, and staff. Provides in-depth counseling to students in academics, personal counseling, career, and financial planning. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience. General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor's degree and a minimum of four years of progressively responsible university experience, including at least three years of managing in a complex organization or office. Several of these years must be in financial aid. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems, public relations and staff supervision is essential. Knowledge of CMS/PeopleSoft software is desirable. Knowledge of need analysis, professional judgment, and federal and state financial aid programs is required. The Assistant Director of Financial Aid, reports to the Associate Director of Financial Aid and is one of five managers who lead the daily activities of the office. The successful Candidate must be able to relate effectively with students and parents and work well with all campus departments. They must have an outstanding aptitude to anticipate and analyze problems, and make appropriate judgments on a daily basis. Strong basic mathematical and analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting are required. Must be able to analyze highly complex situations and perform assignments without supervision. Proficiency with Windows NT, Outlook, Excel, electronic mail, Internet applications, and Word required. Fast-paced environment ensures stressful situations. Decisions can impact other university offices such as Student Financial Services, admissions, departmental offices and can affect enrollment management decisions. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Must have a valid California driver's license and a personal vehicle to drive to off-campus outreach sites and professional development opportunities. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Closing Date/Time: September 28, 2023
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Description: Application Process This position is open until f illed. For full consideration, please submit application, along with cover letter and resume, by 8am on Thursday, August 31. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under the supervision of the IT Administrative Services Manager, it is the responsibility of the IT Service Representative to provide technical support and assistance within the assigned service area to campus departments, faculty, staff and students; and to assure access to supported computing and network services. Specifically, the IT Service Representative is responsible for answering calls the SSU campus, provides one-on-one assistance at the caller's location or from the office or help desk, processes requests for IT services from the campus community, makes office visits for faculty and staff to provide desktop computing support and maintenance, assists other IT staff to develop tools for IT technical support use. The incumbent performs outreach duties that include system updates, technical support, and problem resolution. Key Qualifications The incumbent is required to possess a comprehensive knowledge of hardware and software support for desktops and mobile devices, application administration, and a working knowledge of information technology in an enterprise environment. The incumbent must be able to apply this expertise as a generalist or specialist. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Additional training or education in Information Technology preferred. Microsoft System Center Configuration Manager (SCCM) and/or Java Apple Management Framework (JAMF) knowledge and experience highly preferred. In addition, the incumbent should possess the following: • Ability to install, configure, customize and maintain software and hardware in modern Windows operating systems and Macintosh environments, including input and output device and peripherals; • Strong knowledge of standard academic computing applications, including productivity applications such as word processing, spreadsheets, and presentation packages; multimedia applications; graphics applications and network applications such as WWW tools; • Strong knowledge of data processing procedures and equipment; • Strong interpersonal, verbal and written communication skills and strong customer support or experience; • Ability to install, configure, maintain, and troubleshoot multimedia systems, computer operating systems, applications, and networking software; • Ability to identify and troubleshoot technical problems and refer more complex problems to the appropriate staff; • Ability to coordinate and implement data exchanges and conversions; • Ability to apply consultative skills to assess user needs and provide appropriate support and ability to analyze, troubleshoot, and resolve problems; • Ability to be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the University's safety policies and rules; and be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel; • Must be able to adapt to change in the work environment, accept constructive feedback, effectively handle multiple tasks and competing demands, work well both independently and with others on a team and work actively to resolve conflicts; • Must be able to work in a very stressful environment where constructive feedback from others is encouraged. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. This position requires the successful completion of a comprehensive livescan background investigation. Salary and Benefits Starting salary placement depends on qualifications and experience and is antic ipated to be in the range of $4,678- $6,210 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A comprehensive livescan background investigation must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the livescan background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Closing Date/Time: Open until filled
Aug 16, 2023
Full Time
Description: Application Process This position is open until f illed. For full consideration, please submit application, along with cover letter and resume, by 8am on Thursday, August 31. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under the supervision of the IT Administrative Services Manager, it is the responsibility of the IT Service Representative to provide technical support and assistance within the assigned service area to campus departments, faculty, staff and students; and to assure access to supported computing and network services. Specifically, the IT Service Representative is responsible for answering calls the SSU campus, provides one-on-one assistance at the caller's location or from the office or help desk, processes requests for IT services from the campus community, makes office visits for faculty and staff to provide desktop computing support and maintenance, assists other IT staff to develop tools for IT technical support use. The incumbent performs outreach duties that include system updates, technical support, and problem resolution. Key Qualifications The incumbent is required to possess a comprehensive knowledge of hardware and software support for desktops and mobile devices, application administration, and a working knowledge of information technology in an enterprise environment. The incumbent must be able to apply this expertise as a generalist or specialist. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Additional training or education in Information Technology preferred. Microsoft System Center Configuration Manager (SCCM) and/or Java Apple Management Framework (JAMF) knowledge and experience highly preferred. In addition, the incumbent should possess the following: • Ability to install, configure, customize and maintain software and hardware in modern Windows operating systems and Macintosh environments, including input and output device and peripherals; • Strong knowledge of standard academic computing applications, including productivity applications such as word processing, spreadsheets, and presentation packages; multimedia applications; graphics applications and network applications such as WWW tools; • Strong knowledge of data processing procedures and equipment; • Strong interpersonal, verbal and written communication skills and strong customer support or experience; • Ability to install, configure, maintain, and troubleshoot multimedia systems, computer operating systems, applications, and networking software; • Ability to identify and troubleshoot technical problems and refer more complex problems to the appropriate staff; • Ability to coordinate and implement data exchanges and conversions; • Ability to apply consultative skills to assess user needs and provide appropriate support and ability to analyze, troubleshoot, and resolve problems; • Ability to be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the University's safety policies and rules; and be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel; • Must be able to adapt to change in the work environment, accept constructive feedback, effectively handle multiple tasks and competing demands, work well both independently and with others on a team and work actively to resolve conflicts; • Must be able to work in a very stressful environment where constructive feedback from others is encouraged. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. This position requires the successful completion of a comprehensive livescan background investigation. Salary and Benefits Starting salary placement depends on qualifications and experience and is antic ipated to be in the range of $4,678- $6,210 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A comprehensive livescan background investigation must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the livescan background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Closing Date/Time: Open until filled
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kristin Huston, (512) 389-8025 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, 78744 GENERAL DESCRIPTION: Under the direction of the Customer Service Center Manager, this position performs complex (journey-level) customer service work in the Texas Parks and Wildlife Department (TPWD) Customer Service Center dealing with park reservations. Work involves verbal and electronic customer contact, providing customer service support, as well as responding to various public complaints and inquiries for information and state services. Responsible for booking park reservations and modifications, and provides park information on park use, facilities, programs, and services. Conducts retail sales of State Park Passes, State Park Gift Cards, and branded merchandise sales and related services. Collects and processes reservation and merchandise payments, refunds, and assesses administrative penalty charges for facility transfers and cancelations. Work requires preparation, interpretation, and dissemination of information concerning agency programs, including boater, hunter, and fishing education and licensing requirements, as well as interpreting and explaining rules, regulations, policies, and procedures. Creates and maintains related activity logs, reconciliation reports, and conducts and compiles research information for public dissemination, and maintains public information, performance files, and reports on services. Work under general supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience working in a high-volume customer contact setting; Experience operating a computer, and working with word processing, spreadsheet, and personal information management software and entering computer data. NOTE: Experience may have occurred concurrently. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Two years experience working in a high-volume customer contact setting; Experience working in the TPWD Customer Service Center or TPWD Field Location; Experience working in sales and customer satisfaction. Language: Bilingual with English and Spanish. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of clerical office practices and administrative procedures used in a Customer Contact Center or phone sales environment; Knowledge of phone etiquette, business, facility reservations and destinations terminology, spelling, grammar and arithmetic; Knowledge of e-mail and voicemail programs; Knowledge of sales transaction recordkeeping and reporting procedures; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using a personal computer and office equipment; Skill in using a call center telephone system; Skill in processing information and booking facility reservations and sales; Skill in providing quality customer service in a courteous and professional manner; Ability to use all program software used in a customer contact center; Ability to attempt customer issues resolution within a given time frame; Ability to concentrate and stay focused while handing multiple projects in an open office environment with frequent interruptions; Ability to adhere to schedules and follow both written and verbal directions and procedures; Ability to work efficiently in a dependable, organized and productive manner with interruptions; Ability to respond to public inquiries in a timely manner; Ability to implement administrative procedures; Ability to interpret rules, regulations, policies, and procedures; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to wear a telephone headset, operate a call center phone set, and use a computer the entire work day; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to work overtime, as necessary; Required to adjust to changing schedules; Required to work at off-site events which may require weekends; Required to conform to TPWD dress and grooming standards, work rules, and safety standards; Required to work in a call center environment with varying noise volume levels and numerous distractions; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Oct 3, 2023, 11:59:00 PM
Sep 20, 2023
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kristin Huston, (512) 389-8025 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, 78744 GENERAL DESCRIPTION: Under the direction of the Customer Service Center Manager, this position performs complex (journey-level) customer service work in the Texas Parks and Wildlife Department (TPWD) Customer Service Center dealing with park reservations. Work involves verbal and electronic customer contact, providing customer service support, as well as responding to various public complaints and inquiries for information and state services. Responsible for booking park reservations and modifications, and provides park information on park use, facilities, programs, and services. Conducts retail sales of State Park Passes, State Park Gift Cards, and branded merchandise sales and related services. Collects and processes reservation and merchandise payments, refunds, and assesses administrative penalty charges for facility transfers and cancelations. Work requires preparation, interpretation, and dissemination of information concerning agency programs, including boater, hunter, and fishing education and licensing requirements, as well as interpreting and explaining rules, regulations, policies, and procedures. Creates and maintains related activity logs, reconciliation reports, and conducts and compiles research information for public dissemination, and maintains public information, performance files, and reports on services. Work under general supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience working in a high-volume customer contact setting; Experience operating a computer, and working with word processing, spreadsheet, and personal information management software and entering computer data. NOTE: Experience may have occurred concurrently. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Two years experience working in a high-volume customer contact setting; Experience working in the TPWD Customer Service Center or TPWD Field Location; Experience working in sales and customer satisfaction. Language: Bilingual with English and Spanish. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of clerical office practices and administrative procedures used in a Customer Contact Center or phone sales environment; Knowledge of phone etiquette, business, facility reservations and destinations terminology, spelling, grammar and arithmetic; Knowledge of e-mail and voicemail programs; Knowledge of sales transaction recordkeeping and reporting procedures; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using a personal computer and office equipment; Skill in using a call center telephone system; Skill in processing information and booking facility reservations and sales; Skill in providing quality customer service in a courteous and professional manner; Ability to use all program software used in a customer contact center; Ability to attempt customer issues resolution within a given time frame; Ability to concentrate and stay focused while handing multiple projects in an open office environment with frequent interruptions; Ability to adhere to schedules and follow both written and verbal directions and procedures; Ability to work efficiently in a dependable, organized and productive manner with interruptions; Ability to respond to public inquiries in a timely manner; Ability to implement administrative procedures; Ability to interpret rules, regulations, policies, and procedures; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to wear a telephone headset, operate a call center phone set, and use a computer the entire work day; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to work overtime, as necessary; Required to adjust to changing schedules; Required to work at off-site events which may require weekends; Required to conform to TPWD dress and grooming standards, work rules, and safety standards; Required to work in a call center environment with varying noise volume levels and numerous distractions; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Oct 3, 2023, 11:59:00 PM
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs routine to complex student and administrative support of a program in an assigned department or a categorically funded project; determines program eligibility for new and existing students; advises and delivers program elements to current students in assigned program and to potential at-risk student populations including secondary students; encourages student engagement in student life and activities; provides advanced program/grant management support including preparing and analyzing statistical data and program metrics; assists the program director to ensure program compliance with federal, state and District policies, rules and regulations; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other program staff, tutors and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Oversees and participates in the day-to-day operation and service delivery of a student services program or department; assists current and potential students with understanding and completing matriculation requirements, applications, forms and meeting program requirements; organizes and implements orientation activities, workshops, conferences, cultural experiences and academic support/tutoring programs to encourage engagement in student life/activities. Provides academic advising services including career and educational advising of individuals and groups and orientation and transfer advising services; assists students in selection of a major and facilitates career exploration and transfer program activities related to their educational goals and career pathways; advises students on certificate, vocational, associate degree and transfer programs and courses of study. Screens student needs for Counselors and schedules student counseling appointments or provides referrals to other campus and community programs; coordinates student access to multiple forms of student services and support including providing accommodations for disabled students and access to educational and financial aid and assisting with maintenance of minimum program requirements and documentation; assists students with access to food, financial, mental health, legal and housing resources. Determines student initial and ongoing eligibility for programs or services; tracks student progress and adherence to program guidelines; initiates and maintains permanent student records and associated coding; verifies documentation from third-party providers; updates student status and releases holds following established District policies and procedures. Acts as a liaison to local elementary, middle and high schools, adult education programs, community groups and school districts to identify, target and recruit potential program participants; plans, schedules and facilitates program activities to assist students with matriculation activities; provides information to students on college course offerings and prerequisites, majors and transfers and coordinates with Counselors to create education plans. Organizes and implements student leadership opportunities through student clubs, service learning, student government and leadership opportunities within the program; provides training on public speaking, conducting meetings and mentoring others; oversees administration of student-related budgets and funds; ensures efficacy of student government elections and operations; oversees and participates in the recruitment, selection and training of student club leadership; ensures student clubs meet minimum requirements. Oversees and participates in program tracking and data input and ensures District, state and federal guidelines are met; develops, maintains and audits spreadsheets, databases and reports; utilizes third-party portals and databases to research and track student information; coordinates with other college departments regarding financial aid, tracking student work hours, payments and reimbursements. Conducts studies and complex data analyses to evaluate the effectiveness of current programs; makes recommendations on program enhancements/service areas and may assist in assessing student area outcomes in applicable programs. Coordinates logistics of major programs and events, including liaison with event participants and securing vendors and sponsors; works with other campus departments and facilities; schedules locations, orders food, materials and supplies; troubleshoots onsite, proactively resolving issues. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES May participate in program and grant administration functions including grant writing, collecting program data, budget monitoring and generating performance reports. Oversees program marketing including preparation and production of promotional materials, invitations and publications; updates and maintains the department or program website and social media accounts. May serve as an advisor to student government. Represents the District and participates in state and national program training and development and professional group meetings; stays abreast of new trends and innovations in the program and grant area. Maintains and purchases inventory and supplies. May collaborate with athletics to implement Intramural program, coordinate mascot appearances, and coordinate game management logistics including securing entertainment. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Student services program goals, objectives, policies, procedures and practices applicable to area of assignment. District assessment, matriculation and course prerequisite policies as applicable to areas of responsibility. Principles, methods and practices applicable to the design and implementation of public relations, outreach and marketing programs. Procedures for administering and scoring standard and other academic tests and recording and reporting test results. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. College and District organization, rules, policies and procedures applicable to departmental and division operations. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting. Basic grants administration, methods and practices. Research methods and analysis techniques. Applicable sections of the California Education Code, Title V and other applicable laws. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student records. Safety policies and work practices applicable to the work being performed. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Communicate information accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Coordinate and implement resources, services and outreach activities to recruit, retain and assist students, particularly at-risk students. Screen for and schedule counseling appointments. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials. Track and report statistical information utilizing complex spreadsheets and databases. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally and in writing. Maintain confidentiality of District and student files and records. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Operate a computer and use standard business software. Represent the District effectively one on one and in a variety of group settings. Exercise tact and diplomacy in dealing with concerned people and sensitive, complex and confidential student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in a relevant field, and one year of closely related work experience in assigned student services area; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required in some assignments. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand and stand for long periods at a time; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact, interruption and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Sep 07, 2023
Temporary
General Purpose Under general supervision, performs routine to complex student and administrative support of a program in an assigned department or a categorically funded project; determines program eligibility for new and existing students; advises and delivers program elements to current students in assigned program and to potential at-risk student populations including secondary students; encourages student engagement in student life and activities; provides advanced program/grant management support including preparing and analyzing statistical data and program metrics; assists the program director to ensure program compliance with federal, state and District policies, rules and regulations; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides input in selecting, training and providing day-to-day lead work guidance and direction to other program staff, tutors and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are being met in an optimal manner; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values. Oversees and participates in the day-to-day operation and service delivery of a student services program or department; assists current and potential students with understanding and completing matriculation requirements, applications, forms and meeting program requirements; organizes and implements orientation activities, workshops, conferences, cultural experiences and academic support/tutoring programs to encourage engagement in student life/activities. Provides academic advising services including career and educational advising of individuals and groups and orientation and transfer advising services; assists students in selection of a major and facilitates career exploration and transfer program activities related to their educational goals and career pathways; advises students on certificate, vocational, associate degree and transfer programs and courses of study. Screens student needs for Counselors and schedules student counseling appointments or provides referrals to other campus and community programs; coordinates student access to multiple forms of student services and support including providing accommodations for disabled students and access to educational and financial aid and assisting with maintenance of minimum program requirements and documentation; assists students with access to food, financial, mental health, legal and housing resources. Determines student initial and ongoing eligibility for programs or services; tracks student progress and adherence to program guidelines; initiates and maintains permanent student records and associated coding; verifies documentation from third-party providers; updates student status and releases holds following established District policies and procedures. Acts as a liaison to local elementary, middle and high schools, adult education programs, community groups and school districts to identify, target and recruit potential program participants; plans, schedules and facilitates program activities to assist students with matriculation activities; provides information to students on college course offerings and prerequisites, majors and transfers and coordinates with Counselors to create education plans. Organizes and implements student leadership opportunities through student clubs, service learning, student government and leadership opportunities within the program; provides training on public speaking, conducting meetings and mentoring others; oversees administration of student-related budgets and funds; ensures efficacy of student government elections and operations; oversees and participates in the recruitment, selection and training of student club leadership; ensures student clubs meet minimum requirements. Oversees and participates in program tracking and data input and ensures District, state and federal guidelines are met; develops, maintains and audits spreadsheets, databases and reports; utilizes third-party portals and databases to research and track student information; coordinates with other college departments regarding financial aid, tracking student work hours, payments and reimbursements. Conducts studies and complex data analyses to evaluate the effectiveness of current programs; makes recommendations on program enhancements/service areas and may assist in assessing student area outcomes in applicable programs. Coordinates logistics of major programs and events, including liaison with event participants and securing vendors and sponsors; works with other campus departments and facilities; schedules locations, orders food, materials and supplies; troubleshoots onsite, proactively resolving issues. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES May participate in program and grant administration functions including grant writing, collecting program data, budget monitoring and generating performance reports. Oversees program marketing including preparation and production of promotional materials, invitations and publications; updates and maintains the department or program website and social media accounts. May serve as an advisor to student government. Represents the District and participates in state and national program training and development and professional group meetings; stays abreast of new trends and innovations in the program and grant area. Maintains and purchases inventory and supplies. May collaborate with athletics to implement Intramural program, coordinate mascot appearances, and coordinate game management logistics including securing entertainment. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Student services program goals, objectives, policies, procedures and practices applicable to area of assignment. District assessment, matriculation and course prerequisite policies as applicable to areas of responsibility. Principles, methods and practices applicable to the design and implementation of public relations, outreach and marketing programs. Procedures for administering and scoring standard and other academic tests and recording and reporting test results. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. College and District organization, rules, policies and procedures applicable to departmental and division operations. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting. Basic grants administration, methods and practices. Research methods and analysis techniques. Applicable sections of the California Education Code, Title V and other applicable laws. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student records. Safety policies and work practices applicable to the work being performed. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Communicate information accurately and effectively; understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Coordinate and implement resources, services and outreach activities to recruit, retain and assist students, particularly at-risk students. Screen for and schedule counseling appointments. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials. Track and report statistical information utilizing complex spreadsheets and databases. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally and in writing. Maintain confidentiality of District and student files and records. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Operate a computer and use standard business software. Represent the District effectively one on one and in a variety of group settings. Exercise tact and diplomacy in dealing with concerned people and sensitive, complex and confidential student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in a relevant field, and one year of closely related work experience in assigned student services area; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program may be required in some assignments. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand and stand for long periods at a time; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact, interruption and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Sonoma County, CA
Santa Rosa, California, United States
Position Information Work in the beautiful Valley of the Moon and join the Department of Health Services as a Part-Time or Extra-Help Staff Nurse II! Starting salary up to $53.79/hour plus a 10% premium for each hour worked at Juvenile Hall* , PLUS a $15,000 Signing Bonus^ We offer expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment that provides continuous training, education, and the satisfaction of knowing that you are working to better our communities. The County of Sonoma Department of Health Services is seeking dedicated, California-licensed Registered Nurses for both part-time and extra-help Staff Nurse II positions within the Special Clinical Services Unit. These positions work within one or both facilities located on the Los Guilicos Campus in Santa Rosa. Juvenile Hall is a locked, residential detention facility with a bed capacity of 140. The state-of-the art facility sits at the entrance of the Valley of the Moon in the beautiful hills of Mount Hood. In Juvenile Hall, a multi-disciplinary team of health professionals from Public Health and Behavioral Health provide incarcerated minors with a broad range of health services. Valley of the Moon Children's Center is located on the same campus and is a residential facility for foster youth with a bed capacity of 68. The health team caring for the youth at this facility also provide a broad range of health services. Along with performing general registered nursing functions, the positions within Juvenile Hall and Valley of the Moon will perform specific medical functions, including assessments and treatments. The positions must work harmoniously in a multi-cultural setting and within the security guidelines of the facilities. The ideal candidates will possess: Some experience providing nursing care in a detention setting to an incarcerated population Experience providing services to incarcerated minors including medication administration, immunization administration, care coordination with other providers, as well as assessments and treatments according to standardized procedures for Registered Nurses The ability to observe, assess, and report both physical and emotional symptoms and conditions of patients An aptitude for working with minors and parents/guardians sympathetically and tactfully The ability to work all shifts, including days, evenings, nights, and weekends ^Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The department is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. Other incentives which may be offered, if applicable, include: Advanced paid vacation and/or sick leave (up to 24 hours per leave type) Relocation reimbursement of up to $5,000 Extra Help Positions Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as: long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This employment list may be used to fill part-time or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Academic course work which directly relates to the knowledge and abilities listed. Normally, graduation from an approved school of nursing will meet these requirements. Experience : Any combination of training and experience that will provide an opportunity to acquire the skills, knowledge and abilities listed. Normally, six months recent professional nursing experience in an acute care facility would provide this opportunity. License : Possession of a valid California license as a Registered Nurse. Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: the modern methods, theories, techniques and procedures used in professional nursing; all aspects of the nursing process; assessment, planning, implementation and evaluation; medical terminology, hospital routines, procedures, equipment and facilities. Considerable knowledge of : the use, administration and effects of medicines and narcotics. Knowledge of : safety and infection control procedures. Skills in : performing both basic and advanced nursing techniques. Ability to : accurately assess patient's needs and to quickly recognize and manage changes in the patient's condition; observe and report both physical and emotional symptoms and conditions of patients; function as a team leader; deal with patients and their families sympathetically and tactfully while carrying out prescribed treatment; assist patients in understanding and accepting their diagnosis, conditions and treatments; follow oral and written directions of a technical and professional nature in detail; motivate and teach patients and patients' families in assisting in their own care, treatment and health maintenance; protect the rights of patients and maintain confidentiality of all hospital and medical related matters; establish and maintain cooperative working relationships and effective communication with other hospital and medical personnel; chart legibly, concisely, accurately and informatively; maintain, interpret and evaluate nursing charts, records and reports; work during weekdays, weekends, holidays, and various shift hours; comply with common hospital rules, regulations, practices and procedures; stand and walk for long periods and work under mental and physical strain. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 and/or influenza vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: KC IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Aug 29, 2023
Part Time
Position Information Work in the beautiful Valley of the Moon and join the Department of Health Services as a Part-Time or Extra-Help Staff Nurse II! Starting salary up to $53.79/hour plus a 10% premium for each hour worked at Juvenile Hall* , PLUS a $15,000 Signing Bonus^ We offer expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment that provides continuous training, education, and the satisfaction of knowing that you are working to better our communities. The County of Sonoma Department of Health Services is seeking dedicated, California-licensed Registered Nurses for both part-time and extra-help Staff Nurse II positions within the Special Clinical Services Unit. These positions work within one or both facilities located on the Los Guilicos Campus in Santa Rosa. Juvenile Hall is a locked, residential detention facility with a bed capacity of 140. The state-of-the art facility sits at the entrance of the Valley of the Moon in the beautiful hills of Mount Hood. In Juvenile Hall, a multi-disciplinary team of health professionals from Public Health and Behavioral Health provide incarcerated minors with a broad range of health services. Valley of the Moon Children's Center is located on the same campus and is a residential facility for foster youth with a bed capacity of 68. The health team caring for the youth at this facility also provide a broad range of health services. Along with performing general registered nursing functions, the positions within Juvenile Hall and Valley of the Moon will perform specific medical functions, including assessments and treatments. The positions must work harmoniously in a multi-cultural setting and within the security guidelines of the facilities. The ideal candidates will possess: Some experience providing nursing care in a detention setting to an incarcerated population Experience providing services to incarcerated minors including medication administration, immunization administration, care coordination with other providers, as well as assessments and treatments according to standardized procedures for Registered Nurses The ability to observe, assess, and report both physical and emotional symptoms and conditions of patients An aptitude for working with minors and parents/guardians sympathetically and tactfully The ability to work all shifts, including days, evenings, nights, and weekends ^Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The department is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. Other incentives which may be offered, if applicable, include: Advanced paid vacation and/or sick leave (up to 24 hours per leave type) Relocation reimbursement of up to $5,000 Extra Help Positions Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as: long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This employment list may be used to fill part-time or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Academic course work which directly relates to the knowledge and abilities listed. Normally, graduation from an approved school of nursing will meet these requirements. Experience : Any combination of training and experience that will provide an opportunity to acquire the skills, knowledge and abilities listed. Normally, six months recent professional nursing experience in an acute care facility would provide this opportunity. License : Possession of a valid California license as a Registered Nurse. Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: the modern methods, theories, techniques and procedures used in professional nursing; all aspects of the nursing process; assessment, planning, implementation and evaluation; medical terminology, hospital routines, procedures, equipment and facilities. Considerable knowledge of : the use, administration and effects of medicines and narcotics. Knowledge of : safety and infection control procedures. Skills in : performing both basic and advanced nursing techniques. Ability to : accurately assess patient's needs and to quickly recognize and manage changes in the patient's condition; observe and report both physical and emotional symptoms and conditions of patients; function as a team leader; deal with patients and their families sympathetically and tactfully while carrying out prescribed treatment; assist patients in understanding and accepting their diagnosis, conditions and treatments; follow oral and written directions of a technical and professional nature in detail; motivate and teach patients and patients' families in assisting in their own care, treatment and health maintenance; protect the rights of patients and maintain confidentiality of all hospital and medical related matters; establish and maintain cooperative working relationships and effective communication with other hospital and medical personnel; chart legibly, concisely, accurately and informatively; maintain, interpret and evaluate nursing charts, records and reports; work during weekdays, weekends, holidays, and various shift hours; comply with common hospital rules, regulations, practices and procedures; stand and walk for long periods and work under mental and physical strain. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 and/or influenza vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: KC IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Description: Position Summary Full-time position available on or after October 16, 2023 for Warrior Cross Cultural Center. Under the general supervision of the Director for the Warrior Cross Cultural Center the incumbent will independently perform various duties in support of the administrative operation of the department. Duties include clerical and administrative support, reception, budget and purchasing, supervision, event planning and internal and external relations. Job Duties Duties include but are not limited to: Provide administrative support to the Warrior Cross Cultural Center (WCCC) Director and staff. Offer customer service to WCCC visitors and provide resources on center programs and diversity/inclusion. Coordinate daily front office operations including student front desk schedules, conference room schedules, bulletin boards, email/phone correspondence, appointments, and maintaining the welcome/study space. Manage calendars, office teams folders, and systems in collaboration with the Director and department staff. Coordinate travel arrangements for staff and students, including travel requests, reservations, reimbursements, and claims. Assist the Director with data collection for monthly and year-end reports. Coordinate department meetings, both in-person and hybrid, including preparing agendas, documents, minutes, recording, and scheduling. Organize and coordinate logistics for WCCC programs and events, overseeing all aspects from planning to post-event assessment. Liaise with various campus departments for event planning and execution. Collaborate with Student Affairs Events and Communications specialists for project coordination and promotion. Prepare event budgets, monitor expenses, and report final costs. Manage facilities and IT work orders for programming and events. Process liability waivers and ensure compliance with university and regulatory requirements. Recruit, schedule, train, and oversee volunteers and student employees for event support. Order and purchase office and program/event supplies in line with university purchasing practices. Maintain and manage department budget spreadsheets, track expenditures, and reconcile monthly expenses. Prepare and track purchase requisitions, honorariums, and other accounting documents. Oversee the approval process for accounts payable. Initiate and submit office purchases, p-card reconciliations, and year-end budget documents. Assist with organizing and distributing multimedia communications, including memos, posters, social media, web content, event flyers, etc. Oversee written content, graphic and media design, video production, and social media management. Provide guidance on shared email inboxes and direct inquiries appropriately. Collaborate with student assistants and the Student Affairs communications team. Attend the Student Affairs Communicators group. Other duties as assigned Minimum Qualifications Education: Completion of a high school program, technical/vocational program, or their equivalents. Experience: Several years of related office work experience. Preferred Qualifications Full-time equivalent of two (2) years of general office clerical/administrative assistant experience in a CSU or higher education setting. Previous experience working in a student services office within a university or educational setting. Experience working with diversity, equity and inclusion initiatives. Experience working with underrepresented minority populations. Prior experience coordinating travel logistics. Prior budget with budget and financial reporting, purchasing and procurement, and event planning. Experience utilizing MS Office and other software (Word, Outlook, Access, Excel, PowerPoint, Concur, PeopleSoft, Adobe Suite, 25Live, etc.) Knowledge, Skills, Abilities Experience to be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Thorough knowledge of office systems and expertise in using office software packages, technology and systems. May function as the office information technology specialist. Ability to use and quickly learn new office support technology systems and software packages is a prerequisite. Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply a wide variety of policies and procedures independently, and use judgment and discretion to act when precedents or specific guidelines do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operations and procedural problems and develop, recommend, and evaluate proposed solutions. Working knowledge of budget policies and procedures. Ability to perform business math, such as calculate ratios and percentages, track and analyze financial and/or budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Likely to be seated for long period of time and spend a good portion of work time using a computer. Ability to travel between the Turlock and Stockton campuses. Ability to lift, move/carry up to 50 pounds; push 100 pounds on a cart Salary Range Anticipated salary will be $3,681 - $4,049 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Support Coordinator II range: $3,681 - $6,034 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline September 28, 2023 Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Closing Date/Time: September 28, 2023
Sep 15, 2023
Full Time
Description: Position Summary Full-time position available on or after October 16, 2023 for Warrior Cross Cultural Center. Under the general supervision of the Director for the Warrior Cross Cultural Center the incumbent will independently perform various duties in support of the administrative operation of the department. Duties include clerical and administrative support, reception, budget and purchasing, supervision, event planning and internal and external relations. Job Duties Duties include but are not limited to: Provide administrative support to the Warrior Cross Cultural Center (WCCC) Director and staff. Offer customer service to WCCC visitors and provide resources on center programs and diversity/inclusion. Coordinate daily front office operations including student front desk schedules, conference room schedules, bulletin boards, email/phone correspondence, appointments, and maintaining the welcome/study space. Manage calendars, office teams folders, and systems in collaboration with the Director and department staff. Coordinate travel arrangements for staff and students, including travel requests, reservations, reimbursements, and claims. Assist the Director with data collection for monthly and year-end reports. Coordinate department meetings, both in-person and hybrid, including preparing agendas, documents, minutes, recording, and scheduling. Organize and coordinate logistics for WCCC programs and events, overseeing all aspects from planning to post-event assessment. Liaise with various campus departments for event planning and execution. Collaborate with Student Affairs Events and Communications specialists for project coordination and promotion. Prepare event budgets, monitor expenses, and report final costs. Manage facilities and IT work orders for programming and events. Process liability waivers and ensure compliance with university and regulatory requirements. Recruit, schedule, train, and oversee volunteers and student employees for event support. Order and purchase office and program/event supplies in line with university purchasing practices. Maintain and manage department budget spreadsheets, track expenditures, and reconcile monthly expenses. Prepare and track purchase requisitions, honorariums, and other accounting documents. Oversee the approval process for accounts payable. Initiate and submit office purchases, p-card reconciliations, and year-end budget documents. Assist with organizing and distributing multimedia communications, including memos, posters, social media, web content, event flyers, etc. Oversee written content, graphic and media design, video production, and social media management. Provide guidance on shared email inboxes and direct inquiries appropriately. Collaborate with student assistants and the Student Affairs communications team. Attend the Student Affairs Communicators group. Other duties as assigned Minimum Qualifications Education: Completion of a high school program, technical/vocational program, or their equivalents. Experience: Several years of related office work experience. Preferred Qualifications Full-time equivalent of two (2) years of general office clerical/administrative assistant experience in a CSU or higher education setting. Previous experience working in a student services office within a university or educational setting. Experience working with diversity, equity and inclusion initiatives. Experience working with underrepresented minority populations. Prior experience coordinating travel logistics. Prior budget with budget and financial reporting, purchasing and procurement, and event planning. Experience utilizing MS Office and other software (Word, Outlook, Access, Excel, PowerPoint, Concur, PeopleSoft, Adobe Suite, 25Live, etc.) Knowledge, Skills, Abilities Experience to be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Thorough knowledge of office systems and expertise in using office software packages, technology and systems. May function as the office information technology specialist. Ability to use and quickly learn new office support technology systems and software packages is a prerequisite. Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply a wide variety of policies and procedures independently, and use judgment and discretion to act when precedents or specific guidelines do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operations and procedural problems and develop, recommend, and evaluate proposed solutions. Working knowledge of budget policies and procedures. Ability to perform business math, such as calculate ratios and percentages, track and analyze financial and/or budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Likely to be seated for long period of time and spend a good portion of work time using a computer. Ability to travel between the Turlock and Stockton campuses. Ability to lift, move/carry up to 50 pounds; push 100 pounds on a cart Salary Range Anticipated salary will be $3,681 - $4,049 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Support Coordinator II range: $3,681 - $6,034 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline September 28, 2023 Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Closing Date/Time: September 28, 2023
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Department Marketing Department Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate $115,332.73 - $149,933.87 (AFSCME Pay Band-F) Initial salary offer will be between $115,332.73/annually - $133,921.39./annually (commensurate with experience and education) Posted Date April 17, 2023 Closing Date Open until filled Initial screening of applications will commence on May 15, 2023 Reports To Manager of Creative Services Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment GRAPHIC DESIGNER-The BART Marketing Department has an exciting Senior Marketing Representative position available for a creative and energetic graphic designer. This position will join a team engaged in BART’s efforts to increase ridership and market other BART initiatives, working collaboratively with other staff to develop creative designs while upholding and enforcing brand guidelines. Duties include short-form video, animation; print, digital and web design; and photo editing. Additional creative opportunities may include illustration and industrial design projects. Should be comfortable designing for a range of audiences from corporate to community/youth. This position sits within the Creative Services/Marketing department and works closely with the Marketing, Communications, and Government and Community Relations departments, while also providing support to the larger organization as needed. Perform other duties as assigned. Occasional weekend work required. The ideal candidate will demonstrate strong skills and experience in some or all of the following areas beyond the minimum qualifications: Adobe Creative Suite (Illustrator, Photoshop, InDesign, Dreamweaver, Audition, After Effects, Premiere) MS Office (templates, charts, mail merges) Develop/design HTML email templates within Social Studio or other email marketing platforms Social media asset and campaign design Website content management using Drupal Essential Job Functions Performs the more complex and difficult work of staff responsible for promoting District ridership and communicating with BART customers. Develops and executes advertising campaigns using a variety of media including print, radio, television, social media, and direct mail, including creative development, media planning and placement, ad production and use of pre and post-evaluations to continually refine District advertising efforts. Coordinates advertising franchise contracts that bring revenues to the District; ensures that payments are accurate; reviews ads, evaluates new proposals; communicates with other departments regarding changes and manages overall relationships with contractors. Identifies communication gaps; develops and coordinates campaigns to communicate messages related to courtesy, renovation projects, station access, ticket tips, new services and facilities, service quality, job recruitment and other areas. Coordinates website content; develops website strategies and new enhancements; ensures that website performance is acceptable; and develops new web-based applications; develops social media marketing campaigns and monitors users social media engagement. Develops content and graphics for BART newsletters; writes copy, edits, proof-reads, and manages print production. Coordinates the content, design and production of brochures, publications, and other collateral; ensures that brochures have a consistent look; writes copy, edits and proofreads and supervises graphics development and brochure production; develops printing specifications for brochures; obtains bids for brochure production and coordinates printing contracts. Produces and maintains the District’s graphic manual and style guide for all in-house and passenger communications. Develops and updates District map and schedule display-case signage; coordinates development and production of these items. Responds to marketing inquiries from business, government, and the general public; develops and implements joint marketing campaigns and proposals; coordinates joint marketing campaigns with existing District campaigns. Develops joint campaigns and co-sponsorships with destination locations and recreational venues to maintain and increase District ridership in off-peak hours; establishes strategic, ongoing relationships with key organizations that support and develop tourism; maintains records of trade values granted and received; manages relationship marketing programs. Produces and maintains the District's graphic manual and style guide for all in-house and passenger communications. Prepares and monitors marketing program budgets; submits budget recommendations; monitors expenditures. Prepares a variety of periodic and special reports; prepares plans, forms, expense report, letters, emails, and other communication as needed. Confers with and provides professional assistance to members of District departments on marketing matters; communicates with other departments and entities on marketing contracts. Represents the District in meetings with representatives of governmental agencies, professional business and community organizations and the public. Minimum Qualifications Education: Possession of a Bachelor’s degree in marketing, journalism, public relations, communications, or a closely related field from an accredited college or university. Experience: Three (3) years of (full-time equivalent) verifiable professional marketing program or related experience. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be willing to travel locally and out of state. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. QUALIFICATIONS Knowledge of: Operations, services, and activities of a public transportation marketing program Advanced methods and techniques of marketing Advanced principles and practices of advertising program development Advanced methods and techniques of graphic and printing production Advanced methods and techniques of effective written and verbal communication Marketing and advertising concepts and principles Principles and practices of marketing services program and project management Principles and practices of budgeting, purchasing and accounting Principles and procedures of financial record keeping and reporting Current office procedures, methods and equipment including computers Applicable computer software applications Related Federal, State and local codes, laws and regulations Skill/Ability in: Independently performing the most difficult marketing tasks Interpreting, explaining and enforcing department policies and procedures Managing various programs and projects to promote BART ridership Increasing District ridership, with a focus on off-peak times and leisure trips Organizing, planning and implementing complex multi-faceted marketing events and programs to communicate with the community and BART customers Creating digital forms of marketing including signage, banners, and social media Copy writing, editing and proofreading various written marketing materials Preparing a variety of effective written, graphic, and verbal communications for public information Evaluating and analyzing effectiveness of marketing programs and activities Preparing clear and concise reports, letters, program outlines and event plans Operating office equipment including computers and supporting word processing and spreadsheet applications Working independently in the absence of supervision Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Please note that any job announcement may be canceled at any time. Note When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.
Aug 29, 2023
Full Time
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Department Marketing Department Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate $115,332.73 - $149,933.87 (AFSCME Pay Band-F) Initial salary offer will be between $115,332.73/annually - $133,921.39./annually (commensurate with experience and education) Posted Date April 17, 2023 Closing Date Open until filled Initial screening of applications will commence on May 15, 2023 Reports To Manager of Creative Services Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment GRAPHIC DESIGNER-The BART Marketing Department has an exciting Senior Marketing Representative position available for a creative and energetic graphic designer. This position will join a team engaged in BART’s efforts to increase ridership and market other BART initiatives, working collaboratively with other staff to develop creative designs while upholding and enforcing brand guidelines. Duties include short-form video, animation; print, digital and web design; and photo editing. Additional creative opportunities may include illustration and industrial design projects. Should be comfortable designing for a range of audiences from corporate to community/youth. This position sits within the Creative Services/Marketing department and works closely with the Marketing, Communications, and Government and Community Relations departments, while also providing support to the larger organization as needed. Perform other duties as assigned. Occasional weekend work required. The ideal candidate will demonstrate strong skills and experience in some or all of the following areas beyond the minimum qualifications: Adobe Creative Suite (Illustrator, Photoshop, InDesign, Dreamweaver, Audition, After Effects, Premiere) MS Office (templates, charts, mail merges) Develop/design HTML email templates within Social Studio or other email marketing platforms Social media asset and campaign design Website content management using Drupal Essential Job Functions Performs the more complex and difficult work of staff responsible for promoting District ridership and communicating with BART customers. Develops and executes advertising campaigns using a variety of media including print, radio, television, social media, and direct mail, including creative development, media planning and placement, ad production and use of pre and post-evaluations to continually refine District advertising efforts. Coordinates advertising franchise contracts that bring revenues to the District; ensures that payments are accurate; reviews ads, evaluates new proposals; communicates with other departments regarding changes and manages overall relationships with contractors. Identifies communication gaps; develops and coordinates campaigns to communicate messages related to courtesy, renovation projects, station access, ticket tips, new services and facilities, service quality, job recruitment and other areas. Coordinates website content; develops website strategies and new enhancements; ensures that website performance is acceptable; and develops new web-based applications; develops social media marketing campaigns and monitors users social media engagement. Develops content and graphics for BART newsletters; writes copy, edits, proof-reads, and manages print production. Coordinates the content, design and production of brochures, publications, and other collateral; ensures that brochures have a consistent look; writes copy, edits and proofreads and supervises graphics development and brochure production; develops printing specifications for brochures; obtains bids for brochure production and coordinates printing contracts. Produces and maintains the District’s graphic manual and style guide for all in-house and passenger communications. Develops and updates District map and schedule display-case signage; coordinates development and production of these items. Responds to marketing inquiries from business, government, and the general public; develops and implements joint marketing campaigns and proposals; coordinates joint marketing campaigns with existing District campaigns. Develops joint campaigns and co-sponsorships with destination locations and recreational venues to maintain and increase District ridership in off-peak hours; establishes strategic, ongoing relationships with key organizations that support and develop tourism; maintains records of trade values granted and received; manages relationship marketing programs. Produces and maintains the District's graphic manual and style guide for all in-house and passenger communications. Prepares and monitors marketing program budgets; submits budget recommendations; monitors expenditures. Prepares a variety of periodic and special reports; prepares plans, forms, expense report, letters, emails, and other communication as needed. Confers with and provides professional assistance to members of District departments on marketing matters; communicates with other departments and entities on marketing contracts. Represents the District in meetings with representatives of governmental agencies, professional business and community organizations and the public. Minimum Qualifications Education: Possession of a Bachelor’s degree in marketing, journalism, public relations, communications, or a closely related field from an accredited college or university. Experience: Three (3) years of (full-time equivalent) verifiable professional marketing program or related experience. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be willing to travel locally and out of state. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. QUALIFICATIONS Knowledge of: Operations, services, and activities of a public transportation marketing program Advanced methods and techniques of marketing Advanced principles and practices of advertising program development Advanced methods and techniques of graphic and printing production Advanced methods and techniques of effective written and verbal communication Marketing and advertising concepts and principles Principles and practices of marketing services program and project management Principles and practices of budgeting, purchasing and accounting Principles and procedures of financial record keeping and reporting Current office procedures, methods and equipment including computers Applicable computer software applications Related Federal, State and local codes, laws and regulations Skill/Ability in: Independently performing the most difficult marketing tasks Interpreting, explaining and enforcing department policies and procedures Managing various programs and projects to promote BART ridership Increasing District ridership, with a focus on off-peak times and leisure trips Organizing, planning and implementing complex multi-faceted marketing events and programs to communicate with the community and BART customers Creating digital forms of marketing including signage, banners, and social media Copy writing, editing and proofreading various written marketing materials Preparing a variety of effective written, graphic, and verbal communications for public information Evaluating and analyzing effectiveness of marketing programs and activities Preparing clear and concise reports, letters, program outlines and event plans Operating office equipment including computers and supporting word processing and spreadsheet applications Working independently in the absence of supervision Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Please note that any job announcement may be canceled at any time. Note When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (IVC - Administrative Support - MESA) Job Category: NBU Job Opening Date: July 17, 2023 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Performs general administrative assistance duties in support of the assigned program. REPRESENTATIVE DUTIES Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform secretarial and administrative support duties for assigned administrator; relieve assigned administrator and other staff of a variety of clerical, technical, and administrative details. Perform administrative support duties to assist the administrator in meeting reporting requirements, functional responsibilities, and research objectives; coordinate the office work of the administrator; develop schedules related to division/department activities and services; review, update, and inform the administrator and others of essential timelines; coordinate the flow of activities through the office in relation to priorities and schedules; assure the timely completion of work in accordance with established policies, procedures, and standards. Utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; coordinate activities with other divisions and departments. Facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding administrator's area of assignment; prepare preliminary responses to correspondence for administrator's approval. Provide staff support to standing and ad hoc committees and other groups as assigned; attend meetings and take notes or record proceedings; prepare and distribute agendas, background materials, and minutes as appropriate. Assist supervisor in budget administration; track budget activity and resolve budget issues and problems; process and prepare time sheets for signature; post, monitor, and track invoices and other expenditures; process budget/expense transfers; prepare purchase requisitions, check requests, independent contracts, and claims for reimbursement of special funds related to assignment. Order office supplies and materials as directed; assure their timely receipt and storage; assure proper functioning of office equipment. Answer telephones and respond to routine questions and requests for information from administrative, management, academic, and/or classified staff and the general public; communicate information in person or by telephone where judgment, knowledge, and interpretation of policies and procedures are necessary. Train and provide work direction to assigned student workers, clerical assistants, and other staff as assigned. Establish and maintain complex, interrelated filing systems including confidential files; collect, compile, and record narrative, statistical, and financial data and other information; research and verify information as requested. Type, format, proofread, duplicate, and distribute a wide variety of correspondence, reports, notices, schedules, lists, forms, and other materials according to established procedures, policies, and standards; type from rough draft, verbal instructions, or transcribing machine recordings; compose correspondence related to area of assignment. Receive mail and identify and refer matters to the administrator in order of priority. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of business letter writing. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices and procedures of fiscal, statistical, and administrative record keeping. Principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Basic mathematical concepts. Basic research methods and techniques. Work organization and basic office management principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned division and/or department as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Perform a range of administrative, secretarial, and clerical duties involving the use of independent judgment and personal initiative. Compile information and write reports, business correspondence, and procedure manuals using correct English usage, grammar, spelling, punctuation and vocabulary. Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Type or enter data at a speed necessary for successful job performance. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Research, compile, analyze, and interpret data. Prepare a variety of clear and concise administrative and financial records. Implement and maintain filing systems. Independently compose and prepare routine correspondence and memoranda. Train and provide work direction to others. Establish, review, and revise office work priorities. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work effectively with minimal supervision. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $25.00/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Aug 29, 2023
Part Time
Title: Project Specialist (IVC - Administrative Support - MESA) Job Category: NBU Job Opening Date: July 17, 2023 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Performs general administrative assistance duties in support of the assigned program. REPRESENTATIVE DUTIES Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform secretarial and administrative support duties for assigned administrator; relieve assigned administrator and other staff of a variety of clerical, technical, and administrative details. Perform administrative support duties to assist the administrator in meeting reporting requirements, functional responsibilities, and research objectives; coordinate the office work of the administrator; develop schedules related to division/department activities and services; review, update, and inform the administrator and others of essential timelines; coordinate the flow of activities through the office in relation to priorities and schedules; assure the timely completion of work in accordance with established policies, procedures, and standards. Utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; coordinate activities with other divisions and departments. Facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding administrator's area of assignment; prepare preliminary responses to correspondence for administrator's approval. Provide staff support to standing and ad hoc committees and other groups as assigned; attend meetings and take notes or record proceedings; prepare and distribute agendas, background materials, and minutes as appropriate. Assist supervisor in budget administration; track budget activity and resolve budget issues and problems; process and prepare time sheets for signature; post, monitor, and track invoices and other expenditures; process budget/expense transfers; prepare purchase requisitions, check requests, independent contracts, and claims for reimbursement of special funds related to assignment. Order office supplies and materials as directed; assure their timely receipt and storage; assure proper functioning of office equipment. Answer telephones and respond to routine questions and requests for information from administrative, management, academic, and/or classified staff and the general public; communicate information in person or by telephone where judgment, knowledge, and interpretation of policies and procedures are necessary. Train and provide work direction to assigned student workers, clerical assistants, and other staff as assigned. Establish and maintain complex, interrelated filing systems including confidential files; collect, compile, and record narrative, statistical, and financial data and other information; research and verify information as requested. Type, format, proofread, duplicate, and distribute a wide variety of correspondence, reports, notices, schedules, lists, forms, and other materials according to established procedures, policies, and standards; type from rough draft, verbal instructions, or transcribing machine recordings; compose correspondence related to area of assignment. Receive mail and identify and refer matters to the administrator in order of priority. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of business letter writing. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices and procedures of fiscal, statistical, and administrative record keeping. Principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Basic mathematical concepts. Basic research methods and techniques. Work organization and basic office management principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned division and/or department as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Perform a range of administrative, secretarial, and clerical duties involving the use of independent judgment and personal initiative. Compile information and write reports, business correspondence, and procedure manuals using correct English usage, grammar, spelling, punctuation and vocabulary. Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Type or enter data at a speed necessary for successful job performance. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Research, compile, analyze, and interpret data. Prepare a variety of clear and concise administrative and financial records. Implement and maintain filing systems. Independently compose and prepare routine correspondence and memoranda. Train and provide work direction to others. Establish, review, and revise office work priorities. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work effectively with minimal supervision. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $25.00/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Housing Social Worker to provide housing-focused case management for clients seeking housing-stability. Position will be on call as needed to prevent waitlists. Not to exceed 20 hours per week. Under general supervision or direction provides housing services support to Calaveras residents experiencing housing instability. DISTINGUISHING CHARACTERISTICS The Housing Social Worker provides entry-level to advanced and specialized support for Housing Programs; provides casework services; and performs other related work as assigned. Receives general or direct supervision from Housing and Community Programs Manager or designee. Exercises no direct supervision over staff. Example of Duties Maintain a caseload as assigned by the supervisor and provide housing-focused case management services to an assigned caseload. Engage in activities that provide information about housing programs, engage clients, and encourage continued client participation in agency services. Conduct a needs assessment for each family and/or individual on caseload and identify needs and the actions necessary to meet the housing stability goals established for the client. Refers client to non-housing community resources as needed. Provide on-going support and guidance and otherwise encourage and facilitate program participants in successfully meeting the goals of their plans to improve their quality of life and move toward self-sufficiency. Maintain case records to track, measure and report participant outcomes and successes according to established data- management procedures. Ensure case notes are clear and accurately reflect all significant milestones and interactions. Work cooperatively with other departments’ staff to coordinate services and keep the lines of communication open. Work with key partners on referrals for families at risk of eviction due to lease violation issues. Assist clients with lease compliance issues, documenting files to include actions taken and the coordination with other departments’ staff to keep lines of communication open. Maximize new resident awareness of lease obligations, regulations, and resources to promote successful tenancy and quality of life. Coordinate the delivery of services with other agencies as appropriate. Provide formal and informal referral services to community resources. Collaborate with other agencies involved in providing services to the household. Remain informed of community, social and economic resources available to low-income families. Accurately track client participation and other statistics as required for internal and external reporting and maintain client records in a manner that meets HUD and agency standards. Submit client documentation as required for program compliance. Ensure compliance with all grant procedures, mandates, and requirements. Perform all these responsibilities in service to the program and agency’s mission to assist low-income households and other customers, and to do so in ways that aspire to programmatic and administrative excellence. Fulfill all duties and responsibilities with a high level of integrity, honesty and adherence to agency policies and rules. Establish and maintain effective professional working relationships with co- workers, management, partner agencies and the community. Attend community meetings and interpret housing program goals to health and social networks, and the general public. Serve as a member of committees, as directed. Perform related duties and responsibilities as assigned. Minimum Qualifications Knowledge of: Operate Microsoft office programs, and standard office equipment, demonstrate basic math and English skills, maintain professional boundaries, manage an Outlook Calendar, operate a vehicle to meet with clients off site and attend off site meetings with partners as needed. Skill and Ability to: Work both independently and as part of a team, maintain accurate and timely documentation, work directly with clients and provide Trauma Informed Care while utilizing Motivational Interviewing techniques to create client-driven work plans. Training, Experience and Certifications: Graduation from an accredited four-year college or university with a degree in social/human services, sociology, or other social or behavioral science such as anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. OR Associate degree in social services or closely related field with courses in community organizing, sociology, grantsmanship, outreach work, and social services AND two years’ experience providing case management services. OR Three (3) years of full-time experience providing direct client case management services to disadvantaged adults or children in a private or public agency. Special Requirements Possession of a valid California Class C driver’s license maintained throughout employment. May be required to attend meetings outside of normal working hours. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Aug 24, 2023
Temporary
Position Description Housing Social Worker to provide housing-focused case management for clients seeking housing-stability. Position will be on call as needed to prevent waitlists. Not to exceed 20 hours per week. Under general supervision or direction provides housing services support to Calaveras residents experiencing housing instability. DISTINGUISHING CHARACTERISTICS The Housing Social Worker provides entry-level to advanced and specialized support for Housing Programs; provides casework services; and performs other related work as assigned. Receives general or direct supervision from Housing and Community Programs Manager or designee. Exercises no direct supervision over staff. Example of Duties Maintain a caseload as assigned by the supervisor and provide housing-focused case management services to an assigned caseload. Engage in activities that provide information about housing programs, engage clients, and encourage continued client participation in agency services. Conduct a needs assessment for each family and/or individual on caseload and identify needs and the actions necessary to meet the housing stability goals established for the client. Refers client to non-housing community resources as needed. Provide on-going support and guidance and otherwise encourage and facilitate program participants in successfully meeting the goals of their plans to improve their quality of life and move toward self-sufficiency. Maintain case records to track, measure and report participant outcomes and successes according to established data- management procedures. Ensure case notes are clear and accurately reflect all significant milestones and interactions. Work cooperatively with other departments’ staff to coordinate services and keep the lines of communication open. Work with key partners on referrals for families at risk of eviction due to lease violation issues. Assist clients with lease compliance issues, documenting files to include actions taken and the coordination with other departments’ staff to keep lines of communication open. Maximize new resident awareness of lease obligations, regulations, and resources to promote successful tenancy and quality of life. Coordinate the delivery of services with other agencies as appropriate. Provide formal and informal referral services to community resources. Collaborate with other agencies involved in providing services to the household. Remain informed of community, social and economic resources available to low-income families. Accurately track client participation and other statistics as required for internal and external reporting and maintain client records in a manner that meets HUD and agency standards. Submit client documentation as required for program compliance. Ensure compliance with all grant procedures, mandates, and requirements. Perform all these responsibilities in service to the program and agency’s mission to assist low-income households and other customers, and to do so in ways that aspire to programmatic and administrative excellence. Fulfill all duties and responsibilities with a high level of integrity, honesty and adherence to agency policies and rules. Establish and maintain effective professional working relationships with co- workers, management, partner agencies and the community. Attend community meetings and interpret housing program goals to health and social networks, and the general public. Serve as a member of committees, as directed. Perform related duties and responsibilities as assigned. Minimum Qualifications Knowledge of: Operate Microsoft office programs, and standard office equipment, demonstrate basic math and English skills, maintain professional boundaries, manage an Outlook Calendar, operate a vehicle to meet with clients off site and attend off site meetings with partners as needed. Skill and Ability to: Work both independently and as part of a team, maintain accurate and timely documentation, work directly with clients and provide Trauma Informed Care while utilizing Motivational Interviewing techniques to create client-driven work plans. Training, Experience and Certifications: Graduation from an accredited four-year college or university with a degree in social/human services, sociology, or other social or behavioral science such as anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. OR Associate degree in social services or closely related field with courses in community organizing, sociology, grantsmanship, outreach work, and social services AND two years’ experience providing case management services. OR Three (3) years of full-time experience providing direct client case management services to disadvantaged adults or children in a private or public agency. Special Requirements Possession of a valid California Class C driver’s license maintained throughout employment. May be required to attend meetings outside of normal working hours. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
City of Santa Monica
City of Santa Monica, California, United States
Job Summary Conducts a variety of activities and events offered by the City's Department of Community and Cultural Services in the following program areas: Youth Cultural and Education Enrichment; Youth Sports and Recreation; Community Sports; Adaptive Recreation. Representative Duties Note: Duties may vary dependent upon assignment. Monitors or supervises participants in program activities. Enforces program policies, rules and regulations and calls for appropriate back-up support as needed. Registers participants, takes reservations, schedules uses of facilities and collects approved fees. Assists in maintaining records including, but not limited to participation levels and revenue records. Assists in conducting special programs and/or in City-wide events. Opens, inspects and secures program facilities on a daily basis. Assists in the preparation, set-up, maintenance and security for programs and events at recreational facilities and sites. Organizes and checks out program equipment and supplies to participants. May provide information and referrals or program outreach to program participants, the general public, school officials and community groups. Reports problems with facilities, equipment or program participants to a supervisor in a timely manner. Resolves participant conflicts and complaints; refers disputes to a supervisor, as appropriate. May distribute to and collect program satisfaction surveys from participants or parents. Administers first aid. Performs other related duties, as assigned. Requirements Knowledge of: Recreational, educational, cultural and human service program activities. Basic mathematics. Dispute and resolution techniques. Use of recreational and/or audiovisual equipment and supplies. First aid methods and safety practices related to recreational programs. Effective customer service techniques. Ability to: Assist with activities or events. Inform participants of and enforce program rules, regulations, schedules and activities. Accurately record attendance and revenue figures. Register participants, take reservations and schedule use of facilities. Provide basic first aid and CPR. Interact constructively with program participants of all ages. Provide effective customer service. Follow oral and written instructions. Learn and implement program-specific computer software systems. Establish and maintain effective and cooperative working relationships with City employees and the public. Skill in: Cash handling and making change. Dealing with program participants in a constructive and supportive manner. Reading, writing and communicating at an appropriate level. The use of personal computers and applicable software applications. Education, Training and Experience: Graduation from high school or the equivalent. Six months of recent, paid or volunteer work experience directly related to recreation or community programs and services, involving public contact is desirable. Licenses and Certificates: Possession of a valid class C driver license. Possession of a valid cardiopulmonary resuscitation and first aid certificate within six months of date of hire. Supplemental Information HOW TO APPLY: Applicants must file a clear, concise, completed online City Application along with any required supplemental applications with the Human Resources Department by the filing deadline. SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. COVID 19 Vaccination: Proof of COVID 19 vaccination will be required as a condition of employment. This is a temporary hourly position without benefits. The City of Santa Monica provides a deferred compensation (457) retirement plan for its as-needed (temporary) employees who are not eligible for coverage under the California Public Employees Retirement System (CalPERS). The City and as-needed employee are each required to contribute 3.75% of wages to the deferred compensation plan. As-needed employee contributions will be deducted from paychecks on a pre-tax basis. Closing Date/Time: 10/13/2023 5:00 PM Pacific
Sep 22, 2023
Full Time
Job Summary Conducts a variety of activities and events offered by the City's Department of Community and Cultural Services in the following program areas: Youth Cultural and Education Enrichment; Youth Sports and Recreation; Community Sports; Adaptive Recreation. Representative Duties Note: Duties may vary dependent upon assignment. Monitors or supervises participants in program activities. Enforces program policies, rules and regulations and calls for appropriate back-up support as needed. Registers participants, takes reservations, schedules uses of facilities and collects approved fees. Assists in maintaining records including, but not limited to participation levels and revenue records. Assists in conducting special programs and/or in City-wide events. Opens, inspects and secures program facilities on a daily basis. Assists in the preparation, set-up, maintenance and security for programs and events at recreational facilities and sites. Organizes and checks out program equipment and supplies to participants. May provide information and referrals or program outreach to program participants, the general public, school officials and community groups. Reports problems with facilities, equipment or program participants to a supervisor in a timely manner. Resolves participant conflicts and complaints; refers disputes to a supervisor, as appropriate. May distribute to and collect program satisfaction surveys from participants or parents. Administers first aid. Performs other related duties, as assigned. Requirements Knowledge of: Recreational, educational, cultural and human service program activities. Basic mathematics. Dispute and resolution techniques. Use of recreational and/or audiovisual equipment and supplies. First aid methods and safety practices related to recreational programs. Effective customer service techniques. Ability to: Assist with activities or events. Inform participants of and enforce program rules, regulations, schedules and activities. Accurately record attendance and revenue figures. Register participants, take reservations and schedule use of facilities. Provide basic first aid and CPR. Interact constructively with program participants of all ages. Provide effective customer service. Follow oral and written instructions. Learn and implement program-specific computer software systems. Establish and maintain effective and cooperative working relationships with City employees and the public. Skill in: Cash handling and making change. Dealing with program participants in a constructive and supportive manner. Reading, writing and communicating at an appropriate level. The use of personal computers and applicable software applications. Education, Training and Experience: Graduation from high school or the equivalent. Six months of recent, paid or volunteer work experience directly related to recreation or community programs and services, involving public contact is desirable. Licenses and Certificates: Possession of a valid class C driver license. Possession of a valid cardiopulmonary resuscitation and first aid certificate within six months of date of hire. Supplemental Information HOW TO APPLY: Applicants must file a clear, concise, completed online City Application along with any required supplemental applications with the Human Resources Department by the filing deadline. SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. COVID 19 Vaccination: Proof of COVID 19 vaccination will be required as a condition of employment. This is a temporary hourly position without benefits. The City of Santa Monica provides a deferred compensation (457) retirement plan for its as-needed (temporary) employees who are not eligible for coverage under the California Public Employees Retirement System (CalPERS). The City and as-needed employee are each required to contribute 3.75% of wages to the deferred compensation plan. As-needed employee contributions will be deducted from paychecks on a pre-tax basis. Closing Date/Time: 10/13/2023 5:00 PM Pacific
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position Technology Integration Partner . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $9,725 per month, commensurate with qualifications and experience. The salary range for this classification is $4,583 to $14,713 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Technology Integration Partner to be responsible for defining, evaluating, and documenting the ITS service portfolio. The position provides technical expertise and guidance on the Chancellor’s Office’s standard toolset, determines requirements for new tools that are implemented, provides expertise to integrate technology into business processes, continually improves the user experience, provides training to elevate the technical expertise of users, and serves as an interface into ITS. This position cultivates effective and innovative use of technology services by expertise in IT tools/resources, providing consultation, establishing positive professional working relationships, and delivering cohesive information and communication. The position manages and shapes the way ITS provides technology support and works to systematically improve technology proficiency and productivity. As a member of a team that has extensive responsibility for systemwide technology efforts, this position will also interact with and support systemwide/campus technology communities. Responsibilities Under the general direction of the Chief Infrastructure Officer , the Technology Integration Partner will: -Develop strategies and activities to increase Chancellor’s Office users’ ability to easily gain access to services and supporting information. Review and streamline ITS processes/user interfaces to make interactions with ITS intuitive and simple. -Develop and implement an ITS communication strategy to communicate the overall goals, objectives, and status of ITS initiatives. -Develop and conduct outreach efforts to enhance the brand and reputation of ITS, serving as a key representative for the ITS department. -Define, develop, and implement ITS Service Portfolio approach, documentation, and associated training program. -Forecast skill and competency needs for a technology-enabled workforce at the Chancellor’s Office and develop an appropriate training program. -Maintain current knowledge of vendor roadmaps and new productivity tools releases and features to enhance productivity for the Chancellor’s Office as well as improve ITS business processes. -Evaluate the Chancellor’s Office departments’ technology needs through interactive processes. Translate business requirements into technical requirements. -Evaluate and select tools that align with the needs of Chancellor’s Office departments and ITS. Forecast new technology needs and requirements. -Build positive and productive relationships with Chancellor’s Office users to improve ITS service and facilitate alignment between users’ needs and the ITS portfolio. -Ensure effective two-way communication between business units and ITS. -Develop and implement action plans when there are systematic issues are surfaced. -Develop and implement continual process improvements by soliciting feedback from the Chancellor’s Office staff and stakeholders. -Enable continual service improvement by identifying service-impacting issues and trends (via daily interactions, meetings with users, reporting analytics through ServiceNow, and other methods). -Define metrics and analyze data to develop technology delivery optimization strategies. -Work with ITS management to review the annual Business and Finance Balanced Scorecard results to develop a comprehensive plan to remediate areas of improvement and celebrate success. -Support systemwide efforts that overlap with the duties above at a system level. -Other duties and special projects as assigned. Qualifications This position requires: -This position requires a bachelor’s degree in Information Systems or Information Technology Management or a related field, or an equivalent combination of education and related experience is required. -Requires a minimum of five years of experience in a technology-related role, preferably within a higher education environment. -Ability to take direction and provide direction to initiate strategic decisions regarding policy development and implementation. -Ability to independently solve problems and facilitate solutions to complex issues. -Ability to translate business requirements into specific technical requirements. Ability to explain complex technical concepts to a non-technical audience effectively. -Ability to identify and provide management resolution of major issues that could be political, controversial, or technical in nature; oversee formal planning, tracking, and reporting on project performance; and implement corrective action where appropriate. -Ability to foster a team-oriented environment and to work collaboratively with a team to problem solve and develop improvement plans. -Ability to influence and lead through effective interpersonal skills. -Excellent written, verbal, and presentation skills, including the ability to effectively analyze, prepare, and present complex information. -Strong leadership and decision-making skills with the ability to work under pressure. -Excellent organizational skills with the proven ability to manage multiple work efforts. Ability to respond with flexibility to changing or competing priorities. -Strong interpersonal and communication skills required to work with all levels of staff and management. -Experience working with multiple business units and a good understanding of the basic administrative functions within various business units that typically exist in higher ed organizations. -Experience with process mapping and process improvement tools and methodologies. -Ability to provide direction and initiate strategic decisions regarding changing project scope, policy development, and implementation. Technical Skills -Knowledge of and implementation experience with technology tools that support information technology service portfolio management, workflow, and digital transformation, such as content management systems, ServiceNow, ProMap, AdobeSign, Microsoft Flow/Power Automate, One Drive. -Knowledge of PC hardware and peripherals, as well as basic trouble-shooting and support skills. -Experience developing and providing technical skills training on technical topics to non-technical users. -Strong skills in information technology toolsets including productivity, documentation, project, reporting, communication, collaboration, and presentation solutions (such as PowerPoint, Project, Visio, Planner, SharePoint, Zoom, Smartsheet, Jabber, Bookings, and Slack). Application Period Priority consideration will be given to candidates who apply by September 29, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Sep 16, 2023
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position Technology Integration Partner . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $9,725 per month, commensurate with qualifications and experience. The salary range for this classification is $4,583 to $14,713 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Technology Integration Partner to be responsible for defining, evaluating, and documenting the ITS service portfolio. The position provides technical expertise and guidance on the Chancellor’s Office’s standard toolset, determines requirements for new tools that are implemented, provides expertise to integrate technology into business processes, continually improves the user experience, provides training to elevate the technical expertise of users, and serves as an interface into ITS. This position cultivates effective and innovative use of technology services by expertise in IT tools/resources, providing consultation, establishing positive professional working relationships, and delivering cohesive information and communication. The position manages and shapes the way ITS provides technology support and works to systematically improve technology proficiency and productivity. As a member of a team that has extensive responsibility for systemwide technology efforts, this position will also interact with and support systemwide/campus technology communities. Responsibilities Under the general direction of the Chief Infrastructure Officer , the Technology Integration Partner will: -Develop strategies and activities to increase Chancellor’s Office users’ ability to easily gain access to services and supporting information. Review and streamline ITS processes/user interfaces to make interactions with ITS intuitive and simple. -Develop and implement an ITS communication strategy to communicate the overall goals, objectives, and status of ITS initiatives. -Develop and conduct outreach efforts to enhance the brand and reputation of ITS, serving as a key representative for the ITS department. -Define, develop, and implement ITS Service Portfolio approach, documentation, and associated training program. -Forecast skill and competency needs for a technology-enabled workforce at the Chancellor’s Office and develop an appropriate training program. -Maintain current knowledge of vendor roadmaps and new productivity tools releases and features to enhance productivity for the Chancellor’s Office as well as improve ITS business processes. -Evaluate the Chancellor’s Office departments’ technology needs through interactive processes. Translate business requirements into technical requirements. -Evaluate and select tools that align with the needs of Chancellor’s Office departments and ITS. Forecast new technology needs and requirements. -Build positive and productive relationships with Chancellor’s Office users to improve ITS service and facilitate alignment between users’ needs and the ITS portfolio. -Ensure effective two-way communication between business units and ITS. -Develop and implement action plans when there are systematic issues are surfaced. -Develop and implement continual process improvements by soliciting feedback from the Chancellor’s Office staff and stakeholders. -Enable continual service improvement by identifying service-impacting issues and trends (via daily interactions, meetings with users, reporting analytics through ServiceNow, and other methods). -Define metrics and analyze data to develop technology delivery optimization strategies. -Work with ITS management to review the annual Business and Finance Balanced Scorecard results to develop a comprehensive plan to remediate areas of improvement and celebrate success. -Support systemwide efforts that overlap with the duties above at a system level. -Other duties and special projects as assigned. Qualifications This position requires: -This position requires a bachelor’s degree in Information Systems or Information Technology Management or a related field, or an equivalent combination of education and related experience is required. -Requires a minimum of five years of experience in a technology-related role, preferably within a higher education environment. -Ability to take direction and provide direction to initiate strategic decisions regarding policy development and implementation. -Ability to independently solve problems and facilitate solutions to complex issues. -Ability to translate business requirements into specific technical requirements. Ability to explain complex technical concepts to a non-technical audience effectively. -Ability to identify and provide management resolution of major issues that could be political, controversial, or technical in nature; oversee formal planning, tracking, and reporting on project performance; and implement corrective action where appropriate. -Ability to foster a team-oriented environment and to work collaboratively with a team to problem solve and develop improvement plans. -Ability to influence and lead through effective interpersonal skills. -Excellent written, verbal, and presentation skills, including the ability to effectively analyze, prepare, and present complex information. -Strong leadership and decision-making skills with the ability to work under pressure. -Excellent organizational skills with the proven ability to manage multiple work efforts. Ability to respond with flexibility to changing or competing priorities. -Strong interpersonal and communication skills required to work with all levels of staff and management. -Experience working with multiple business units and a good understanding of the basic administrative functions within various business units that typically exist in higher ed organizations. -Experience with process mapping and process improvement tools and methodologies. -Ability to provide direction and initiate strategic decisions regarding changing project scope, policy development, and implementation. Technical Skills -Knowledge of and implementation experience with technology tools that support information technology service portfolio management, workflow, and digital transformation, such as content management systems, ServiceNow, ProMap, AdobeSign, Microsoft Flow/Power Automate, One Drive. -Knowledge of PC hardware and peripherals, as well as basic trouble-shooting and support skills. -Experience developing and providing technical skills training on technical topics to non-technical users. -Strong skills in information technology toolsets including productivity, documentation, project, reporting, communication, collaboration, and presentation solutions (such as PowerPoint, Project, Visio, Planner, SharePoint, Zoom, Smartsheet, Jabber, Bookings, and Slack). Application Period Priority consideration will be given to candidates who apply by September 29, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under the supervision of the Associate Director of Student Care and Academic Initiatives for Residential Education, the General Advisor & Retention Specialist has responsibility for developing and implementing advising and programs that facilitate growth in the areas of scholarship, personal and leadership development, citizenship, mentorship, and campus engagement. The General Advisor & Retention Specialist provides guidance and mentoring, through programming and advising efforts, to residential students at SDSU. The General Advisor & Retention Specialist is responsible for the completion of program-related tasks or projects assigned by the appropriate administrator. The General Advisor & Retention Specialist in this position provides backup generalist support to other program coordinators within the department to support retention, academic excellence and enhance graduation rates. Evening and weekend work are routinely part of this position. The Residential Education Office General Advisor and Retention Specialist will: Provide academic and holistic advising to students living on campus in the residential housing facilities at San Diego State University. If needed, referrals to campus resources will be provided. Implement initiatives to improve communications to students, through in-person presentations/workshops and web-based/online technology. Facilitate student success through program/workshop development and/or implementation. Provide support for students experiencing concerns regarding academic advisement, course selection, and degree evaluation. Provide guidance and personal counseling related to self-awareness, personal growth and academic probation that facilitates the continuation of students towards degree goals. Work closely with the Office of Evaluations and/or individual Colleges to provide guidance to students that depend on their curriculum. Work collaboratively with campus partners to provide advising in high-impact practice opportunities (such as internships, study abroad opportunities, research, etc.) for students to enhance their academic coursework. The REO General Advisor and Retention Specialist will participate, as appropriate, in various Residential Education programs and will carry out other duties as assigned by the Associate Director and/or Executive Director of Residential Education. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2024, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Ability to work evenings and weekends . The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Residential Education Office is designated as the University department responsible for planning and administering programs and services in on-campus housing communities including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Campus Life sub-division. The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens, and leaders. Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility. Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty, and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to: Achieve excellence in all that we do. Address students as unique individuals with multidimensional needs and unlimited potential for personal development. Promote integrity, accountability, responsibility, respect, and collaboration. Promote the connectedness between curricular and co-curricular learning. Embrace, celebrate, and educate on issues related to diversity. Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles. Maintain balance and perspective, serving as sound role models for others. Innovate, evaluate, and refine programs to best meet the needs of the changing student population. To accomplish these objectives, Residential Education employs approximately 16 Residence Hall Coordinators, 10 Assistant Program Coordinators, 200 paraprofessional team members, a central office staff of 17, and a variety of student assistants. For more information regarding the Student Affairs Residential Education Department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience. Key Qualifications Master’s degree in higher education, student affairs, counseling, or a related field is preferred. Familiarity with academic advising practices, especially working with first and second-year students is preferred. Ability to effectively handle and complete several ongoing projects and activities in a work environment characterized by frequent interruptions. Organizational and programming skills. Effective interpersonal skills required to build and maintain cooperative working relationships among diverse individuals and groups. Ability to present clear and concise information orally and in written reports. Ability to interpret and apply a wide variety of programs and University policies and guidelines. Ability to understand and effectively monitor fiscal budgets. Ability to effectively use EAB Navigate, MySDSU, PeopleSoft, Webportal, Word, Excel, PowerPoint, and Google Applications to create and analyze reports, manage data, resource materials and presentations is preferred. Ability to speak before all groups of students and possess the skills necessary to deal with sensitive and confidential issues. Ability to work evenings and weekends. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on June 30, 2023. To receive full consideration, apply by June 29, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Position Summary Under the supervision of the Associate Director of Student Care and Academic Initiatives for Residential Education, the General Advisor & Retention Specialist has responsibility for developing and implementing advising and programs that facilitate growth in the areas of scholarship, personal and leadership development, citizenship, mentorship, and campus engagement. The General Advisor & Retention Specialist provides guidance and mentoring, through programming and advising efforts, to residential students at SDSU. The General Advisor & Retention Specialist is responsible for the completion of program-related tasks or projects assigned by the appropriate administrator. The General Advisor & Retention Specialist in this position provides backup generalist support to other program coordinators within the department to support retention, academic excellence and enhance graduation rates. Evening and weekend work are routinely part of this position. The Residential Education Office General Advisor and Retention Specialist will: Provide academic and holistic advising to students living on campus in the residential housing facilities at San Diego State University. If needed, referrals to campus resources will be provided. Implement initiatives to improve communications to students, through in-person presentations/workshops and web-based/online technology. Facilitate student success through program/workshop development and/or implementation. Provide support for students experiencing concerns regarding academic advisement, course selection, and degree evaluation. Provide guidance and personal counseling related to self-awareness, personal growth and academic probation that facilitates the continuation of students towards degree goals. Work closely with the Office of Evaluations and/or individual Colleges to provide guidance to students that depend on their curriculum. Work collaboratively with campus partners to provide advising in high-impact practice opportunities (such as internships, study abroad opportunities, research, etc.) for students to enhance their academic coursework. The REO General Advisor and Retention Specialist will participate, as appropriate, in various Residential Education programs and will carry out other duties as assigned by the Associate Director and/or Executive Director of Residential Education. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2024, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Ability to work evenings and weekends . The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Residential Education Office is designated as the University department responsible for planning and administering programs and services in on-campus housing communities including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Campus Life sub-division. The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens, and leaders. Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility. Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty, and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to: Achieve excellence in all that we do. Address students as unique individuals with multidimensional needs and unlimited potential for personal development. Promote integrity, accountability, responsibility, respect, and collaboration. Promote the connectedness between curricular and co-curricular learning. Embrace, celebrate, and educate on issues related to diversity. Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles. Maintain balance and perspective, serving as sound role models for others. Innovate, evaluate, and refine programs to best meet the needs of the changing student population. To accomplish these objectives, Residential Education employs approximately 16 Residence Hall Coordinators, 10 Assistant Program Coordinators, 200 paraprofessional team members, a central office staff of 17, and a variety of student assistants. For more information regarding the Student Affairs Residential Education Department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience. Key Qualifications Master’s degree in higher education, student affairs, counseling, or a related field is preferred. Familiarity with academic advising practices, especially working with first and second-year students is preferred. Ability to effectively handle and complete several ongoing projects and activities in a work environment characterized by frequent interruptions. Organizational and programming skills. Effective interpersonal skills required to build and maintain cooperative working relationships among diverse individuals and groups. Ability to present clear and concise information orally and in written reports. Ability to interpret and apply a wide variety of programs and University policies and guidelines. Ability to understand and effectively monitor fiscal budgets. Ability to effectively use EAB Navigate, MySDSU, PeopleSoft, Webportal, Word, Excel, PowerPoint, and Google Applications to create and analyze reports, manage data, resource materials and presentations is preferred. Ability to speak before all groups of students and possess the skills necessary to deal with sensitive and confidential issues. Ability to work evenings and weekends. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on June 30, 2023. To receive full consideration, apply by June 29, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Closing Date/Time: Open until filled
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Vice Chancellor for Chancellor's Office Human Resources . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $16,917 per month, commensurate with qualifications and experience. The salary range for this classification is $9,167 to $29,425 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Assistant Vice Chancellor for Chancellor's Office Human Resources to be responsible for overseeing, administering and setting the strategic direction of Human Resources operations for the CSU, Office of the Chancellor. The AVC provides strong leadership and directs the development and implementation of HR policies, procedures and programs in the following areas: Labor and Employee Relations, Payroll, Benefits Administration, Workers' Compensation and Employee Leaves, HRIS, Title IX, EEO/Diversity, Labor Relations, Performance Management, Training and Development, Conflict of Interest/Ethics, Employee Appreciation and Recognition, Employee Engagement, Talent Acquisition, Classification & Compensation, Training & Development and Workforce Planning. The AVC also serves as the Title IX Officer and Discrimination, Harassment & Retaliation (DHR) Administrator. The AVC will ensure legal compliance with federal, state and local laws and use industry best practices to create innovative programs and initiatives that support the strategic goals of the Chancellor's Office and the Division of Human Resources. As a trusted advisor, the AVC works with CO leadership (comprised of seven divisions to include the Executive Office, Business and Finance, Academic and Student Affairs, Human Resources, Office of General Counsel, University Relations and Advancement and Audit & Advisory Services) to provide guidance and identify creative HR strategies supporting organizational objectives and division priorities by balancing risk and regulatory compliance with the need for innovation; Assists leadership and management in developing and promoting organizational culture through communications, procedures and programs; Fosters a positive and civil environment that embraces diversity; Provides ongoing strategic counseling, coaching and planning for management and leadership in areas such as performance management, organizational structure, talent acquisition and retention, classification and compensation, succession planning, professional development, conflict resolution, labor and employee relation matters, etc. Responsibilities Under the general direction of the Vice Chancellor for Human Resources , the Assistant Vice Chancellor for Chancellor's Office Human Resources will: -Provide leadership and oversee all the areas in the Chancellor’s Office Human Resources Department. -Develop strategic direction and goals aligned with CO and systemwide HR objectives and priorities. -Develop and manage a strong, knowledgeable and effective team that is respected and trusted. -Provide advice regarding human resource, Title IX, DHR laws, regulations, policies, and report on important human resource related trends and developments. -Serve as the administrator for planning, developing, and evaluating innovative and efficient personnel programs and services to assure compliance with the mission and policies in support of the strategic priorities of the CO, federal, state and local laws. -Designated labor relations representative for the CO; participate in local and systemwide collective bargaining sessions. -Serve as grievance hearing officer and Reconsideration Administrator as appropriate. -Direct and oversee litigation holds and information requests (PRA, IPA, subpoenas, Union IR, etc.). -Designated as the CO Conflict of Interest Filing Officer; oversee, provide advice and guidance regarding filing requirements and ensure positions are properly designated in compliance with FPPC regulations and CSU policy. -Direct and oversee internal and external audits (CalPERS, KPMG, IRS, etc.). -Work closely with Systemwide Labor Relations and the Office of General Counsel to determine strategies and prepare for hearings and arbitrations. -Provide advice and guidance on performance management, including counseling, documentation, formal discipline procedures, performance evaluations and contractual obligations. -Direct and work with Contracts and Procurement with contracts, review requests and determine if requests for independent contractors are appropriate. Provide training and guidance to hiring departments on the use of independent contractors. -Provide direction, advice and partner with departments with regards to Memorandum of Understanding (MOU), campus reimbursements, faculty buyouts, etc. -Identify strategies for improving employee onboarding and employee engagement. -Design and implement appropriate training and skill development programs, analyze and evaluate the effectiveness of these programs and modify programs as needed to meet changing needs and expectations of the CO; Ensure compliance with legally mandated training requirements. -Oversee the performance evaluation and merit increase programs for the CO and ensure compliance with applicable policies and regulations. Qualifications This position requires: -Bachelor's degree in Human Resources, Public Administration, Psychology or a related field; Master's degree preferred. -Minimum of ten years of progressively responsible experience in a multifunctional human resources environment, including strong leadership and supervisory experience. -Minimum of five or more years of experience in labor and employee relations to include but not limited managing and conducting investigations, administering, interpreting and ensuring compliance with Collective Bargaining Agreements, etc. -Minimum of five or more years of experience in an HR leadership role and working with Executives. -Experience working in higher education and/or the public sector. -Experience administering human resource programs in a unionized environment. -Strong professional background and expertise in all areas of HR management and demonstrated ability to assume responsibility for the administration of multiple comprehensive human resources programs to include but not limited to: Labor and Employee Relations, Performance Management, Conflict of Interest/Ethics, Compensation and Classification, Talent Acquisition and Retention, Workers Compensation and Employee Leaves, Training and Development, etc. -Demonstrated understanding and support of CSU's mission, vision and core values. -Demonstrated ability to exercise independent and mature judgment, maintain objectivity and fairness, and safeguard confidential and sensitive information. -Excellent problem-solving and conflict resolution skills; demonstrated ability to foster, establish and maintain positive and effective working relationships with diverse constituencies. -Demonstrated ability to set strategic direction, design and implement effective plans and programs. -Ability to utilize diplomacy in handling sensitive matters; superior skills in collaboration, change management, and consensus building. -Experience working in a politically sensitive environment. -Evidence of creative leadership in developing and evaluating programs and policies related to human resources management. -Ability to establish and maintain productive working relationships and to be an effective advocate for sound human resources principles. -Demonstrated working knowledge of and ability to interpret federal and state laws, gender/sex antidiscrimination laws, regulations, guidelines and best practices. -Customer-focused approach, including the ability to be flexible and creative in helping the CO meet its goals within the applicable ethical, legal and policy framework. -Ability to manage an active workload and multiple high priority projects, and to meet project deadlines while ensuring high standards of service. -Demonstrated experience in building consensus among people with divergent opinions and maintaining effective working relationships. -Demonstrated experience in decision-making and conflict management. -Excellent interpersonal communication skills, tact and diplomacy skills and the ability to work collaboratively; strong presentation and facilitation skills. -Ability to develop, implement and articulate complex personnel policies. -Knowledge of the interrelationships between human resource functions. -Ability to clearly communicate ideas and recommendations both orally and in writing. -Ability to gather, assemble, analyze and evaluate facts, evidence, data and other information in order to draw reasonable, logical and fair conclusions, make sound decisions, and create clear and concise reports. -Excellent organizational skills and the ability to multi-task, handling multiple priorities and changing business conditions. -Ability to mentor, develop and manage a strong human resource team, and plan, organize and direct the work of others. -Ability to learn, interpret and apply a wide variety of human resources policies and procedures. -Ability to rapidly acquire a thorough knowledge of the organizational and functional structure of the California State University, Office of the Chancellor as it relates to human resource needs; Ability to establish and maintain cooperative consultative working relationships with all levels of executive, management, supervisory and staff personnel, as well as educational, business, community, and cultural leaders and the general public. -Computer proficiency in Microsoft Office, Word, Excel and PowerPoint. Preferred Qualifications -Professional HR Certification (SPHR or SHRM-SCP) preferred. -Demonstrated knowledge and experience with the California State University system policies and collective bargaining agreements. -Knowledge and experience with EEOC, DFEH, Title IX, DHR and ADA. -Demonstrated technical skills including experience with Oracle/PeopleSoft and SharePoint. Application Period Priority consideration will be given to candidates who apply by September 20, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Sep 14, 2023
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Vice Chancellor for Chancellor's Office Human Resources . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $16,917 per month, commensurate with qualifications and experience. The salary range for this classification is $9,167 to $29,425 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Assistant Vice Chancellor for Chancellor's Office Human Resources to be responsible for overseeing, administering and setting the strategic direction of Human Resources operations for the CSU, Office of the Chancellor. The AVC provides strong leadership and directs the development and implementation of HR policies, procedures and programs in the following areas: Labor and Employee Relations, Payroll, Benefits Administration, Workers' Compensation and Employee Leaves, HRIS, Title IX, EEO/Diversity, Labor Relations, Performance Management, Training and Development, Conflict of Interest/Ethics, Employee Appreciation and Recognition, Employee Engagement, Talent Acquisition, Classification & Compensation, Training & Development and Workforce Planning. The AVC also serves as the Title IX Officer and Discrimination, Harassment & Retaliation (DHR) Administrator. The AVC will ensure legal compliance with federal, state and local laws and use industry best practices to create innovative programs and initiatives that support the strategic goals of the Chancellor's Office and the Division of Human Resources. As a trusted advisor, the AVC works with CO leadership (comprised of seven divisions to include the Executive Office, Business and Finance, Academic and Student Affairs, Human Resources, Office of General Counsel, University Relations and Advancement and Audit & Advisory Services) to provide guidance and identify creative HR strategies supporting organizational objectives and division priorities by balancing risk and regulatory compliance with the need for innovation; Assists leadership and management in developing and promoting organizational culture through communications, procedures and programs; Fosters a positive and civil environment that embraces diversity; Provides ongoing strategic counseling, coaching and planning for management and leadership in areas such as performance management, organizational structure, talent acquisition and retention, classification and compensation, succession planning, professional development, conflict resolution, labor and employee relation matters, etc. Responsibilities Under the general direction of the Vice Chancellor for Human Resources , the Assistant Vice Chancellor for Chancellor's Office Human Resources will: -Provide leadership and oversee all the areas in the Chancellor’s Office Human Resources Department. -Develop strategic direction and goals aligned with CO and systemwide HR objectives and priorities. -Develop and manage a strong, knowledgeable and effective team that is respected and trusted. -Provide advice regarding human resource, Title IX, DHR laws, regulations, policies, and report on important human resource related trends and developments. -Serve as the administrator for planning, developing, and evaluating innovative and efficient personnel programs and services to assure compliance with the mission and policies in support of the strategic priorities of the CO, federal, state and local laws. -Designated labor relations representative for the CO; participate in local and systemwide collective bargaining sessions. -Serve as grievance hearing officer and Reconsideration Administrator as appropriate. -Direct and oversee litigation holds and information requests (PRA, IPA, subpoenas, Union IR, etc.). -Designated as the CO Conflict of Interest Filing Officer; oversee, provide advice and guidance regarding filing requirements and ensure positions are properly designated in compliance with FPPC regulations and CSU policy. -Direct and oversee internal and external audits (CalPERS, KPMG, IRS, etc.). -Work closely with Systemwide Labor Relations and the Office of General Counsel to determine strategies and prepare for hearings and arbitrations. -Provide advice and guidance on performance management, including counseling, documentation, formal discipline procedures, performance evaluations and contractual obligations. -Direct and work with Contracts and Procurement with contracts, review requests and determine if requests for independent contractors are appropriate. Provide training and guidance to hiring departments on the use of independent contractors. -Provide direction, advice and partner with departments with regards to Memorandum of Understanding (MOU), campus reimbursements, faculty buyouts, etc. -Identify strategies for improving employee onboarding and employee engagement. -Design and implement appropriate training and skill development programs, analyze and evaluate the effectiveness of these programs and modify programs as needed to meet changing needs and expectations of the CO; Ensure compliance with legally mandated training requirements. -Oversee the performance evaluation and merit increase programs for the CO and ensure compliance with applicable policies and regulations. Qualifications This position requires: -Bachelor's degree in Human Resources, Public Administration, Psychology or a related field; Master's degree preferred. -Minimum of ten years of progressively responsible experience in a multifunctional human resources environment, including strong leadership and supervisory experience. -Minimum of five or more years of experience in labor and employee relations to include but not limited managing and conducting investigations, administering, interpreting and ensuring compliance with Collective Bargaining Agreements, etc. -Minimum of five or more years of experience in an HR leadership role and working with Executives. -Experience working in higher education and/or the public sector. -Experience administering human resource programs in a unionized environment. -Strong professional background and expertise in all areas of HR management and demonstrated ability to assume responsibility for the administration of multiple comprehensive human resources programs to include but not limited to: Labor and Employee Relations, Performance Management, Conflict of Interest/Ethics, Compensation and Classification, Talent Acquisition and Retention, Workers Compensation and Employee Leaves, Training and Development, etc. -Demonstrated understanding and support of CSU's mission, vision and core values. -Demonstrated ability to exercise independent and mature judgment, maintain objectivity and fairness, and safeguard confidential and sensitive information. -Excellent problem-solving and conflict resolution skills; demonstrated ability to foster, establish and maintain positive and effective working relationships with diverse constituencies. -Demonstrated ability to set strategic direction, design and implement effective plans and programs. -Ability to utilize diplomacy in handling sensitive matters; superior skills in collaboration, change management, and consensus building. -Experience working in a politically sensitive environment. -Evidence of creative leadership in developing and evaluating programs and policies related to human resources management. -Ability to establish and maintain productive working relationships and to be an effective advocate for sound human resources principles. -Demonstrated working knowledge of and ability to interpret federal and state laws, gender/sex antidiscrimination laws, regulations, guidelines and best practices. -Customer-focused approach, including the ability to be flexible and creative in helping the CO meet its goals within the applicable ethical, legal and policy framework. -Ability to manage an active workload and multiple high priority projects, and to meet project deadlines while ensuring high standards of service. -Demonstrated experience in building consensus among people with divergent opinions and maintaining effective working relationships. -Demonstrated experience in decision-making and conflict management. -Excellent interpersonal communication skills, tact and diplomacy skills and the ability to work collaboratively; strong presentation and facilitation skills. -Ability to develop, implement and articulate complex personnel policies. -Knowledge of the interrelationships between human resource functions. -Ability to clearly communicate ideas and recommendations both orally and in writing. -Ability to gather, assemble, analyze and evaluate facts, evidence, data and other information in order to draw reasonable, logical and fair conclusions, make sound decisions, and create clear and concise reports. -Excellent organizational skills and the ability to multi-task, handling multiple priorities and changing business conditions. -Ability to mentor, develop and manage a strong human resource team, and plan, organize and direct the work of others. -Ability to learn, interpret and apply a wide variety of human resources policies and procedures. -Ability to rapidly acquire a thorough knowledge of the organizational and functional structure of the California State University, Office of the Chancellor as it relates to human resource needs; Ability to establish and maintain cooperative consultative working relationships with all levels of executive, management, supervisory and staff personnel, as well as educational, business, community, and cultural leaders and the general public. -Computer proficiency in Microsoft Office, Word, Excel and PowerPoint. Preferred Qualifications -Professional HR Certification (SPHR or SHRM-SCP) preferred. -Demonstrated knowledge and experience with the California State University system policies and collective bargaining agreements. -Knowledge and experience with EEOC, DFEH, Title IX, DHR and ADA. -Demonstrated technical skills including experience with Oracle/PeopleSoft and SharePoint. Application Period Priority consideration will be given to candidates who apply by September 20, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun. About Financial Aid and Scholarships: For information about the CSUN Financial Aid and Scholarships Department, visit our website at: https://www.csun.edu/financialaid Major Duties Under general supervision, the Financial Aid Representative serves as frontline staff and directly interacts with students providing complex information, instructions, concepts, and details in a calm and positive manner. The incumbent provides knowledge-based advice both in-person and on the telephone to students, parents, on-campus staff, and to the general public on the comprehensive and complex matters related to the financial aid application and delivery processes. • Makes recommendations to the Customer Service Lead to resolve complex and non-routine problems through reasoning and judgment. • Stays accountable for the promised outcomes, ensures follow-up communications to the students they help, and independently identifies and applies the appropriate aspects of information to the diverse circumstances presented by the multitude of financial aid application circumstances. • Provides significant help with the initial processing of thousands of financial aid application support documents used for the review of all aid programs administered or maintained by the FASD. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://rb.gy/u248v Qualifications • Equivalent to four (4) years of full-time, general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed. • Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year for year basis. Knowledge, Skills, & Abilities • Thorough knowledge of: correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures; . Working knowledge of: budget policies and procedures; Internal Revenue Service forms. • Ability and specialized skills to: coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures; set deadlines, priorities, and complete projects accordingly; draft and prepare memoranda and correspondence; keep moderately complex records and files; screen mail, telephone calls, and visitors; maintain confidential files; understand and explain a wide variety of institutional, Federal, State and policies and procedures; actively listen; have the insight, patience, and judgment to act on the knowledge obtained; perform methodical work requiring standard business computations; follow a strict schedule; work assignments through to completion. • Ability and specialized skills to: lead or oversee the work of others; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; establish and maintain cooperative working relationships; read and write at a level appropriate to the duties of the position; and operate standard office equipment and software; provide informational services verbally and in writing using correct English grammar; quickly adapt to situations as well as policy and procedural changes; manage a heavy workload so that numerous project deadlines are met; learn and retain new information; communicate both orally and in writing; use and quickly learn new office support technology systems and software. • Ability to demonstrate: excellent customer service experience; great people skills; exceptional verbal communication skills in order to explain complex concepts and details; specialized knowledge and logical application of Federal, State, Chancellor's Office, and CSUN rules, regulations, policies and procedures governing the financial aid programs; attention to detail; inquisitiveness and self-motivation. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. • Classification/grade: 1035 / ASC / 1 • The anticipated HIRING RANGE is $3505 per month. The salary range for this classification is: $3505 - $5508 per month. • HOURS: Full Time; 40 hours per week; Monday through Friday. • TEMP: This is a Temporary-renewable position, end date to be determined. • The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information • This job opening has been re-posted and will remain OPEN UNTIL FILLED. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers • The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Sep 13, 2023
Full Time
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun. About Financial Aid and Scholarships: For information about the CSUN Financial Aid and Scholarships Department, visit our website at: https://www.csun.edu/financialaid Major Duties Under general supervision, the Financial Aid Representative serves as frontline staff and directly interacts with students providing complex information, instructions, concepts, and details in a calm and positive manner. The incumbent provides knowledge-based advice both in-person and on the telephone to students, parents, on-campus staff, and to the general public on the comprehensive and complex matters related to the financial aid application and delivery processes. • Makes recommendations to the Customer Service Lead to resolve complex and non-routine problems through reasoning and judgment. • Stays accountable for the promised outcomes, ensures follow-up communications to the students they help, and independently identifies and applies the appropriate aspects of information to the diverse circumstances presented by the multitude of financial aid application circumstances. • Provides significant help with the initial processing of thousands of financial aid application support documents used for the review of all aid programs administered or maintained by the FASD. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://rb.gy/u248v Qualifications • Equivalent to four (4) years of full-time, general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed. • Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year for year basis. Knowledge, Skills, & Abilities • Thorough knowledge of: correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures; . Working knowledge of: budget policies and procedures; Internal Revenue Service forms. • Ability and specialized skills to: coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures; set deadlines, priorities, and complete projects accordingly; draft and prepare memoranda and correspondence; keep moderately complex records and files; screen mail, telephone calls, and visitors; maintain confidential files; understand and explain a wide variety of institutional, Federal, State and policies and procedures; actively listen; have the insight, patience, and judgment to act on the knowledge obtained; perform methodical work requiring standard business computations; follow a strict schedule; work assignments through to completion. • Ability and specialized skills to: lead or oversee the work of others; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; establish and maintain cooperative working relationships; read and write at a level appropriate to the duties of the position; and operate standard office equipment and software; provide informational services verbally and in writing using correct English grammar; quickly adapt to situations as well as policy and procedural changes; manage a heavy workload so that numerous project deadlines are met; learn and retain new information; communicate both orally and in writing; use and quickly learn new office support technology systems and software. • Ability to demonstrate: excellent customer service experience; great people skills; exceptional verbal communication skills in order to explain complex concepts and details; specialized knowledge and logical application of Federal, State, Chancellor's Office, and CSUN rules, regulations, policies and procedures governing the financial aid programs; attention to detail; inquisitiveness and self-motivation. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. • Classification/grade: 1035 / ASC / 1 • The anticipated HIRING RANGE is $3505 per month. The salary range for this classification is: $3505 - $5508 per month. • HOURS: Full Time; 40 hours per week; Monday through Friday. • TEMP: This is a Temporary-renewable position, end date to be determined. • The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information • This job opening has been re-posted and will remain OPEN UNTIL FILLED. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers • The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Department Senior Government & Community Relations Representative Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate $112,048.720 - $145,662.970 (AFSCME Pay Band-AFE) Initial salary offer will be between $112,048.720/annually - $129,561.34/annually (commensurate with experience and education) Posted Date September 8, 2023 Closing Date September 29, 2023 Reports To Director of Government and Community Relations Days Off Variable Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment The Senior Representative will play a critical role in implementing BART’s federal and state legislative advocacy program. Work will focus on funding advocacy, monitoring a broad range of policy areas, preparing annual appropriations requests, and promoting awareness of BART projects and programs to federal/state stakeholders. The incumbent will be responsible for building and maintaining strong relationships with elected offices, legislative staff, public transit advocacy organizations, as well as internal BART departments. The Government and Community Relations Department is seeking a skilled team member, who is able to perform in a fast-paced environment, and has a strong background in government relations, legislative affairs, and outreach coordination. The incumbent will create legislative briefings, outreach correspondence, advocacy materials, and public education presentations for use by BART staff, Executive Managers, and Board of Directors The incumbent may be required to work occasional off hour shifts and weekends to participate in virtual and in-person community relations activities, legislative hearings, member events, stakeholder meetings, and industry conferences. The ideal candidate will meet the minimum requirements as well as demonstrate the following criteria: A familiarity of BART service areas and commitment to serving the public. A keen understanding of political dynamics at the state and/or federal level and the ability to build relationships with internal and external stakeholders. The ability to clearly convey information through written and verbal communication. The ability to build productive governmental and community relationships. The possession of a broad array of relationships and partnerships with the Bay Area community and transportation stakeholders. Excellent communication skills with the ability to clearly convey information and ideas both orally and in writing, personal motivation to initiate prompt action for the accomplishment of objectives and goals, sensitive to the needs of the community and the District, and the ability to model behaviors expected throughout the department and District. Essential Job Functions Participates in the more complex and difficult work of staff responsible for coordinating the District advocacy efforts and external lobbyists; coordinates and evaluates government and community relations activities; provides recommendations to Department Manager and other senior management. Prioritizes and coordinates district community relations activities. Prepares correspondence to local government officials and other officials for review and approval by senior management; implements policy decisions. Regularly responds to and initiates outreach activities in the community which give the organization a public face and helps the public access information about BART. May coordinate and oversee the activities of external consultants; monitors project progress; ensures work performed is in compliance with District goals, objectives, policies and procedures. Prepares a variety of materials for review, approval and presentation by senior management and Board members. Serves as District Liaison to elected bodies; monitors local District-related issues raised by governing bodies; acts as the District’s liaison at meetings with elected officials and staff, commissions, boards, and related forums. As needed serves as staff liaison to extension projects; monitors project progress and updates elected officials and staff. Ensures community understanding of District programs, projects, and policies; participates in providing members of the community with information related to District operations; develops public outreach events, presentations, and activities. May train assigned employees in their areas of work including funding advocacy methods, procedures and techniques. Provides responsible staff assistance to the Division Manager, Department Manager, Government and Community Relations. Attends and participates in professional group meetings; stays abreast of new local legislation and communicates to management. Gathers data for updates GCR database. As needed, collaborates with the Real Estate Department, Access Facilities, Planning, and Extensions Planning to provide Community Relations support for system projects that impact the community. Analyzes complex proposals at the local level; ensures that legislation is communicated to the appropriate senior management; makes recommendations of district position. Minimum Qualifications Education: A Bachelor’s degree in public administration, political science or a closely related field from an accredited college or university. Experience: Three (3) years of (full-time equivalent) verifiable professional government or community relations program development and implementation experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. WORKING CONDITIONS Environmental Conditions: Office environment; exposure to computer screens. Physical Conditions: May require maintaining physical condition necessary for sitting for prolonged periods of time. Knowledge of: Operations, services and activities of a government and community relations program. Principles of lead supervision and training. Principles and practices of legislative lobbying and advocacy programs. Transit program funding programs and processes. Advanced methods and techniques of policy analysis. Current office procedures, methods and equipment including computers. Principles of business letter writing and report preparation. Advanced methods and techniques of public relations. Related Federal, State and local codes, laws and regulations. Skill in: Coordinating activities of advocacy committees. Overseeing the work of consultant staff. Coordinating organizing and reviewing the work of staff. Independently performing the most difficult advocacy and community relation duties. Interpreting, explaining and enforcing department policies and procedures. Drafting presentations which illustrate District programs and policies. Operating standard computer applications such as basic word processing, spreadsheet and database programs. Working independently in the absence of supervision. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Please note that any job announcement may be canceled at any time. Note When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.
Sep 09, 2023
Full Time
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Department Senior Government & Community Relations Representative Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate $112,048.720 - $145,662.970 (AFSCME Pay Band-AFE) Initial salary offer will be between $112,048.720/annually - $129,561.34/annually (commensurate with experience and education) Posted Date September 8, 2023 Closing Date September 29, 2023 Reports To Director of Government and Community Relations Days Off Variable Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment The Senior Representative will play a critical role in implementing BART’s federal and state legislative advocacy program. Work will focus on funding advocacy, monitoring a broad range of policy areas, preparing annual appropriations requests, and promoting awareness of BART projects and programs to federal/state stakeholders. The incumbent will be responsible for building and maintaining strong relationships with elected offices, legislative staff, public transit advocacy organizations, as well as internal BART departments. The Government and Community Relations Department is seeking a skilled team member, who is able to perform in a fast-paced environment, and has a strong background in government relations, legislative affairs, and outreach coordination. The incumbent will create legislative briefings, outreach correspondence, advocacy materials, and public education presentations for use by BART staff, Executive Managers, and Board of Directors The incumbent may be required to work occasional off hour shifts and weekends to participate in virtual and in-person community relations activities, legislative hearings, member events, stakeholder meetings, and industry conferences. The ideal candidate will meet the minimum requirements as well as demonstrate the following criteria: A familiarity of BART service areas and commitment to serving the public. A keen understanding of political dynamics at the state and/or federal level and the ability to build relationships with internal and external stakeholders. The ability to clearly convey information through written and verbal communication. The ability to build productive governmental and community relationships. The possession of a broad array of relationships and partnerships with the Bay Area community and transportation stakeholders. Excellent communication skills with the ability to clearly convey information and ideas both orally and in writing, personal motivation to initiate prompt action for the accomplishment of objectives and goals, sensitive to the needs of the community and the District, and the ability to model behaviors expected throughout the department and District. Essential Job Functions Participates in the more complex and difficult work of staff responsible for coordinating the District advocacy efforts and external lobbyists; coordinates and evaluates government and community relations activities; provides recommendations to Department Manager and other senior management. Prioritizes and coordinates district community relations activities. Prepares correspondence to local government officials and other officials for review and approval by senior management; implements policy decisions. Regularly responds to and initiates outreach activities in the community which give the organization a public face and helps the public access information about BART. May coordinate and oversee the activities of external consultants; monitors project progress; ensures work performed is in compliance with District goals, objectives, policies and procedures. Prepares a variety of materials for review, approval and presentation by senior management and Board members. Serves as District Liaison to elected bodies; monitors local District-related issues raised by governing bodies; acts as the District’s liaison at meetings with elected officials and staff, commissions, boards, and related forums. As needed serves as staff liaison to extension projects; monitors project progress and updates elected officials and staff. Ensures community understanding of District programs, projects, and policies; participates in providing members of the community with information related to District operations; develops public outreach events, presentations, and activities. May train assigned employees in their areas of work including funding advocacy methods, procedures and techniques. Provides responsible staff assistance to the Division Manager, Department Manager, Government and Community Relations. Attends and participates in professional group meetings; stays abreast of new local legislation and communicates to management. Gathers data for updates GCR database. As needed, collaborates with the Real Estate Department, Access Facilities, Planning, and Extensions Planning to provide Community Relations support for system projects that impact the community. Analyzes complex proposals at the local level; ensures that legislation is communicated to the appropriate senior management; makes recommendations of district position. Minimum Qualifications Education: A Bachelor’s degree in public administration, political science or a closely related field from an accredited college or university. Experience: Three (3) years of (full-time equivalent) verifiable professional government or community relations program development and implementation experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. WORKING CONDITIONS Environmental Conditions: Office environment; exposure to computer screens. Physical Conditions: May require maintaining physical condition necessary for sitting for prolonged periods of time. Knowledge of: Operations, services and activities of a government and community relations program. Principles of lead supervision and training. Principles and practices of legislative lobbying and advocacy programs. Transit program funding programs and processes. Advanced methods and techniques of policy analysis. Current office procedures, methods and equipment including computers. Principles of business letter writing and report preparation. Advanced methods and techniques of public relations. Related Federal, State and local codes, laws and regulations. Skill in: Coordinating activities of advocacy committees. Overseeing the work of consultant staff. Coordinating organizing and reviewing the work of staff. Independently performing the most difficult advocacy and community relation duties. Interpreting, explaining and enforcing department policies and procedures. Drafting presentations which illustrate District programs and policies. Operating standard computer applications such as basic word processing, spreadsheet and database programs. Working independently in the absence of supervision. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Please note that any job announcement may be canceled at any time. Note When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.