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The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited-continuous filing exam. The filing cut-offs are at 5:00 pm on: 10/30/2020, 11/13/2020, 12/3/2020, 12/17/20, 2/8/21, *3/8/21* (Final) Click on the links below to find out about some of the exciting opportunities available now: Environmental Program Manager I - Regional San The Environmental Program Manager I performs the full scope of management work over programs concerned with present and future environmental issues related to safeguarding the public interest and ensuring the high quality standards necessary to protect both public health and the environment. Under general direction, the Environmental Program Manager I is responsible for the day-to-day management of the people and budget and the operational integration and coordination of environmental programs, components, and/or service areas that are highly sensitive and complex in nature. Staff oversight is usually delegated through supervisors and/or advanced practitioners and typically involves planning, organizing, executing, controlling and evaluating the final products and services. Incumbents function in a liaison capacity and coordinate program activities, products and services with other governmental agencies, county departments, and the private sector. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Laws, codes, regulations, and policies affecting the programs, services, and operations of the department Principles of environmental ecology Principles of environmental compliance assurance Effects of waste material on water quality and land quality and the interactions of waste with the environment Environmental practices with special reference to their general effect on human health and the quality of the environment Principles of chemistry and chemical reactions Statistical methods and analysis Principles and practices of scientific and technical problem solving Principles and methods of program development, project management, and program/project analysis and evaluation Principles of public administration and public sector budget development and administration Principles, practices and techniques of staff management, supervision, mentoring, training, performance evaluations, discipline, employer-employee relations and conflict resolution Sacramento County Personnel Policies and Procedures Team dynamics and team building Ability to Plan, organize, administer, and evaluate the operations and services of a division, program, or unit within the department Develop and administer a division or program budget; work with subordinate managers or supervisors in program budget development and administration Establish, monitor and control projects and schedules to meet goals and objectives Manage, supervise, train, and coach managers and senior level scientific and professional staff Maintain responsibility for staff evaluations; oversee and direct staff development and employee training; and respond to and adjust grievances Manage, direct, and organize the collection of environmental data and information Recognize problems, analyze and evaluate complex environmental data; develop recommendations or solutions and take appropriate actions Review and interpret impact of legislative changes Manage the development and presentation of scientific studies and reports Develop innovative solutions for difficult and complex environmental management problems Establish and maintain cooperative working relationships Effectively represent the department in contacts and relationships with the public, local business community and other government agencies and media Employment Qualifications Minimum Qualifications Either: Graduation from an accredited college or university with major in health science, public health, natural science, physical science, environmental science, or a related field. AND Two years of supervisory experience at a level equivalent to the Environmental Specialist IV class within Sacramento County service. Or: Possession of split off rights as granted by the Civil Service Commission and Board of Supervisors via SRA #90-85. Note: Possession of a Master's Degree from an accredited college or university in health science, public health, natural science, business or public administration, physical science, environmental science, or a related field may substitute for one year of the required experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Incumbents are subject to work in adverse weather conditions, emergency situations, and perform duties during other than normal working hours, as necessary. General License Requirements: All classes in this series require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Professional Certification/ Registration Requirements: Failure to obtain and maintain required certification/registration constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Some positions may require possession of valid certification as a Registered Environmental Health Specialist, issued by the State of California. Some positions may require possession of valid certifications, as deemed necessary by legislative mandate or appropriate regulatory authority in the State of California. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 3/8/2021 5:00 PM Pacific

Sustainability Programs Manager City of Waco, TX 1 of 4 Sustainability Programs Manager Management / Supervisory 1062 Physical Type # 1 City Manager or designee City Manager's Office 130 Exempt PRIMARY DUTY: Under general supervision, this position will be responsible for improving the quality of life in Waco by coordinating the development of programs that prevent pollution and promote conservation. This position will formulate policies and communicate closely with senior management within the city, with business leaders, and members of the community. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Administers various environmental programs and compliance with local, state, and federal permits and other regulatory requirements in areas including, but not limited to, water use efficiency, solid waste and recycling, energy conservation, & greenhouse gas emissions. • Develops and manages work plans, policies, and procedures related to environmental resources and sustainability; assigns work activities, projects, and programs; monitors workflow; reviews and evaluates work products, methods, and procedures. • Assists in defining goals, performance metrics, and a long-range plan for environmental sustainability and programs. • Monitors and evaluates program effectiveness, documents performance trends, and recommends and implements modifications to improve program effectiveness. • Identifies, tracks, analyzes, and monitors state and regional environmental activities and legislation with the potential to affect existing and future City resources. • Recommends new and/or revised policies, programs, and regulations. • Makes recommendations for City involvement in pending legislation and compliance with existing legislation. • Researches and evaluates federal, state, and local legislation dealing with environmental resources. • Fosters and coordinates new ideas and concepts for sustainability and identifies materials and resources to supplement, expand, or replace existing policies and programs related to sustainability. • Acts as a liaison to the City Council's Sustainable Resource Practices Advisory Board. • Develops special events and programs to promote and educate the public about resource conservation and environmental sustainability; guides the preparation of educational and promotional materials. • Responds to citizen concerns and requests for information and assistance. • May exercise functional and technical supervision over other professional, technical and/or clerical staff assisting in environmental programs. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • Performs other related and assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Current models and programs for urban sustainability, including federal and state policies and measurement/monitoring of sustainability. Sustainability Programs Manager City of Waco, TX 2 of 4 • Climate science, principles of energy and environmental management, social behavior change, and economic development. • Alternative transportation. • Public administration and public policy development, including government financing mechanisms and intergovernmental relations. • Organization-change management strategies and methods. • Federal, State, and local laws, regulations, and codes, pertaining to environmental programs and sustainability. • Principles and practices of resource management, including implementing outreach and education programs to adhere to the intention and direction of policy makers. Skill in: • Effectively analyzing and developing programs, policies, and initiatives. • Manage projects and administering programs and coordinating programs with both internal departments and external agencies/organizations. • Developing positive relations with other departments and agencies and facilitating collaborative planning processes. • Developing performance measurement systems and initiating continuous improvement processes. • Managing multiple projects simultaneously. • Researching and analyzing complex problems and situations. • Communicating effectively verbally and in writing. • Ability to direct/support systems analysis, strategic planning processes, organization development processes. MINIMUM QUALIFICATIONS: Bachelor's Degree in Sustainability Studies, Environmental Sciences, Architecture, Urban Affairs/Planning, Public Administration/Policy, Engineering, Physical Science, Natural Science, Business Administration or closely related field; AND three years' of experience in one or more of the following areas: sustainability, environmental protection, climate protection, energy regulation, transportation, waste reduction, or government environmental regulations; OR an equivalent combination of education and experience. Demonstrated experience of coordinating or overseeing programs in a public sector environment is highly desirable. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Leadership in Energy and Environmental Design (LEED) credentials, Certified Sustainability Professional (CSP), Certified Energy Manager (CEM), or Certified Sustainable Development Professional (CSDP) are preferred. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Kneeling - Bending legs at knee to come to a rest on knee or knees. o Crouching - Bending the body downward and forward by bending leg and spine. o Crawling - Moving about on hands and knees or hands and feet. o Reaching - Extending hand(s) and arm(s) in any direction. o Standing - Particularly for sustained periods of time. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sustainability Programs Manager City of Waco, TX 3 of 4 o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. o The following personal protective equipment may be required and must be worn when required by the task being performed: Gloves, eye protection, face protection, reflective vest and proper footwear. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. The visual acuity requirements including color, depth perception and field vision. o The worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations of facilities or structures • The conditions the worker will be subject to in this position: o Work is performed indoors and outdoors with regular work in a field environment with travel from site to site. o The worker is subject to both environmental conditions. Activities occur inside and outside with temperatures that may be below 32° or above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind, precipitation and humidity. o The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals, exposure to high flow during storm events, exposure to biological hazards such as bacteria. o The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system or the skin: chemicals, fumes, odors, dust, mists, gases, or poor ventilation. o The worker is required to function in narrow aisles or passageways. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related Sustainability Programs Manager City of Waco, TX 4 of 4 duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.

Description: Working Title Associate Director, Stewardship & External Relations . Administrator Level This position is an Administrator I in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President of Operations. . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Advancement Services . Time Base* Full-Time (1.0) . Work Schedule* Monday - Friday; 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $5,417 to $6,667 per month ($65,004 to $80,004 annually) Salary is commensurate with experience. . Position Summary* Reporting to the Associate Vice President of Operations, the Associate Director of Stewardship & External Relations is responsible for the oversight of the scholarship and endowment reporting processes; and will work with Foundation leadership in the areas of fund analysis, fund administration, accountability and other donor relations/stewardship responsibilities for the SF State University Foundation. This position is also responsible for coordinating University efforts to administer, award, and report on all scholarships - both endowed and current-use - in close collaboration with colleagues in Development and Donor Relations. . Position Information Gift Acknowledgement, Pledge Reminders, and Stewardship - In conjunction with development officers, acts as a point person in response to donor inquiries regarding established Foundation funds. - Develops templates and implement policies on gifts and pledges. - Provides a high level of professionalism, responsiveness and customer service to internal and external constituencies. - Liaises with Advancement Services department (particularly the gift records and gift processing team), the President's Office, and the Vice President of Advancement's Office to recognize gifts/grants and facilitate signatures on acknowledgment letters to major donors - In accordance with Advancement's stewardship plan and gift acknowledgement policies, manages the timely production of personalized gift acknowledgment letters for gifts of $1,000 and above, including preparing letters for the University president's signature - Tracks and creates personalized pledge reminders for non-annual fund gift pledges of $1,000 and above. Also creates similar pledge reminders as requested by Advancement or University leadership, or by development officers as time allows, outside of the quarterly cycle. Scholarship Oversight - Shepherds, from beginning to end, all scholarships on behalf of University Advancement. - Coordinates all aspects of endowed and current-use scholarship administration and processes across the University to ensure that scholarships are adequately funded, awarded in a timely manner, that donors are notified of awards and sent thank you notices in a timely manner, and that donors are recognized according to the University's stewardship plan. Offices whose efforts are to be coordinated include Advancement, the Office of Financial Aid, the University Corporation, SFSU Foundation, department chairs, administrators and scholarship fund project directors to facilitate the flow of information, ensure that the aforementioned objectives are realized and that scholarship records are current. - Identifies and collaborates with administering faculty, staff and development directors to resolve issues that may impact the timely awarding of funds and provide consultation on scholarship gift agreements to ensure their compliance with the policies of the Foundation, the University Corporation, University, CSU directives, and federal and state laws governing financial aid. - Encourages and provides best practice options, templates, and other support to scholarship award administrators and relevant faculty to ensure that they are announcing and publicizing available awards. Confirms that the award has been given to recipients and that the donor has been acknowledged with a thank you letter from the awardee. - Develops processes to ensure awards are disbursed and acknowledged properly for scholarships that are not incorporated into the automated scholarship management system. - Tracks and monitors the current status/fiscal health of the University's numerous and rapidly expanding current use and endowed scholarship accounts. - Alerts the appropriate staff (project director, department office staff, et al.) to submit the necessary documentation (special project agreements, endowed fund agreements, etc.) to University Corporation and the SFSU Foundation to establish and maintain scholarship accounts. - Directs the post-acceptance process for the Blackbaud Award Management system and produces its related reporting, obtaining high quality collateral from recipients in advancement of stewardship goals for the purposes of timely reporting to donors, recognition of gifts and the elevation of departmental publications. - Ensures scholarship reporting as far as scholarship amounts and award recipients is captured in the Advance database or new advancement CRM system. - Serves as the Foundation's liaison for donor relations activities between University Advancement, foundation board members, the Office of Financial Aid, the University Corporation San Francisco State, department chairs and administrators and scholarship fund project directors to facilitate the flow of information and ensure that the aforementioned objectives are realized. Donor Services - Collaborates with project directors, departmental administrators and key staff at the Foundation and/or University Corporation to facilitate the prompt establishment of unique funds through appropriate documentation, including preparing the Special Project Agreement and the Endowed Fund Agreement, and communicating the process to establish these funds to internal and external groups such as donors, Deans and other campus administrators. - Provides updates and analyses of donor-funded accounts, upon request or as scheduled. This will require substantial judgment in the analysis, interpretation and application of policies and procedures relating to endowment management and fund administration. - Partners with development directors and Advancement Services & Operations personnel to develop gift agreements and MOU's that conform to policies instituted by the Foundation, University and the CSU, in line with the Uniform Prudent Management of Institutional Fund Act (UPMIFA) and the Council for the Advancement and Support of Education. - Monitors philanthropically-funded accounts held by the Foundation to ensure that program directors are administering gifts in accordance with donor intent. - Works with scholarship committees and department chairs to ensure that scholarships are being awarded in a timely manner and provides leadership/expertise on scholarship administration on behalf of the Foundation. Provides mid-year updates on endowment payouts to guide strategic planning at the college and department levels, as needed. - Oversees the annual production of high quality endowment reports, ensuring these reports are attached in the Advance database as a contact report. - Coordinates and collaborates with the donor relations team in the Office of University Development in the reporting of and execution of general stewardship responsibilities. Professional Behavior - Demonstrates behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrates safe work practices for oneself, others and the office environment. Incumbent must have a significant level of independence and autonomy in accomplishing the responsibilities of the position. He/she must possess broad knowledge of endowment and scholarship administration and must be able to analyze, interpret and apply these principles. The incumbent must be able to contribute to the development or amendment of policies and procedures to facilitate the solicitation and acceptance of gifts through to the awarding of scholarships. The ability to interact comfortably, tactfully, and effectively with varied internal and external constituencies is essential. A service orientation with all constituents is also essential. Incumbent interacts on behalf of the University and the Foundation with donors from all of the University's various constituencies. Must display a high level of maturity and personal integrity and ability to understand, develop, and sustain resilient and dynamic relationships with donors, colleagues, and senior management. Incumbent must be able to effectively communicate in writing. This position is responsible for creating meaningful opportunities to engage donors from all "walks of life" and has a significant effect on the University's ability to recognize, retain and increase the commitments of current and future donors - which, in turn, affects private giving that enables the University to provide the best education possible to its students. Other Duties as Assigned . Minimum Qualifications* - Bachelor's degree and three to five years of experience in a non-profit fundraising environment, preferably in higher education (or a comparably complex organization) in development, scholarships, donor stewardship, advancement services or related field - A working knowledge of databases (preferably Advance/AWA or CRM systems), Campus Financial Systems (PeopleSoft), Microsoft Office, especially Excel, and ability to work in a PC/Network environment is necessary - Ability to understand and interpret financial data for donor and endowment reports - Demonstrated ability to establish and maintain effective relationships and interactions with high level internal and external individuals is essential - Must have experience managing highly sensitive information with the highest level of confidentiality - Demonstrated proactive service-orientation toward internal and external constituents. Excellent organizational, interpersonal, verbal and written communication skills are essential. - Ability to work independently with minimal supervision is required. Adept at problem solving and using judgment in situations requiring independent initiative and tact. - Proven skills and ability to manage multi-phase projects from inception to completion, including the ability to build consensus among team members and balance multiple concurrent priorities. - Detail oriented, well organized, focused and goal-oriented, with a high level of initiative and energy. . Environmental/Physical/Special - Flexible schedule including evenings, weekends and holidays. - Must possess a valid California driver's license and comply with Defensive Driver's Training Program requirements. - Ability to travel throughout the Bay Area and other regions. Periodic air travel required. - Must pass Live Scan background check. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . How To Apply Submit an online application and upload in ONE file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. . Application Deadline Open Until Filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

VETERANS SERVICE/VETERANS REMAINS OFFICER (Administrative Manager I) This position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.0% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 2, 2021 - 1.2% decrease Effective July 1, 2022 - 0.5% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment is being held to establish an Open Eligible List to fill current and future Administrative Manager I positions within OC Community Resouces until the next recruitment. THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. VETERANS SERVICE OFFICE The O.C. County Veterans Service Office actively pursues the rights of veterans and dependents of the United States Armed Forces to receive Department of Veterans Affairs benefits. We work collaboratively with nationally chartered veterans organizations, the Department of Veterans Affairs and others to assure that veterans and their dependents receive the entitlements they have earned for their military service. Click here for more information on the Veterans Service Office. THE OPPORTUNITY The County of Orange is seeking a dynamic leader to fill the position of Veterans Service Officer. The incumbent will plan, direct and organize the activities of the County's Veterans Service Office (VSO), providing advocacy and assistance to veterans and their dependents. The Veterans Service Officer will play a vital role as liaison to local military installations, veterans' service organizations and community organizations. The Veterans Services Office is a division of the OC Community Resources Agency. The postilion reports to the OC Community Services Deputy Director of Aging and Veterans Services. This position will be appointed by the Orange County Board of Supervisors pursuant to: Military and Veterans' Code 970 to administer the aid provided for in Military and Veterans Code Division 4, Chapter 5. The position conducts analysis of issues and date to support and provide input into the VSO programs and makes policy decisions. The incumbent will develop, establish, and implement procedures, and manage a team of approximately fifteen individuals ensuring achievement of program objectives. Military and Veterans Code 942, which mandates the Board of Supervisor of each county to designate an honorably discharged veteran of the United States military or a member of a veterans' remains organization, as defined in MVC Section 951, who shall cause to be decently interred the body of any veteran or spouse or eligible dependent of a veteran as defined by the United States Department of Veterans Affairs for compensation purposes who dies in the county. Duties of the Veterans Service/Veterans Remains Officer will include, but not limited to: Plans, directs, organizes and coordinates the activities of the Veterans Service Office. Provides leadership and support to a dynamic team of Supervising Veterans Claims Representative, Veterans Claims Representative, clerical support and work study employees. Formulates and implements policies on County veterans' services. Prepares an annual budget and monitors expenditures within the approved budget. Directs staff in establishing and maintaining contact with veterans and their dependents. Analyzes and determines the impact of new/revised federal and state legislation or regulations regarding veteran assistance programs. Administers contract agreements with the California Department of Veterans Affairs. Identifies operational problems and develops solutions. Prepares and gives presentations on veterans' programs and issues. Acts as a liasison with veteran organizations and federal, state, and local agencies to promote and protect veterans interests. Participates on councils, committees, or task forces that develop special programs for veterans and dependents. Advocates for services for military and family Upon determination of positive identification of status, the County Veteran Remains Officer works with the designated mortuary, who then prepares the remains for the veteran, eligible surviving spouse or the dependent of a veteran. County Veterans Remains Office works in conjunction with the Riverside National Cemetery to prepare for final interment. Upon completion of the perpetration of the remains, the County Veterans Remains Office, Riverside National Cemetery and the designated mortuary facilitate the transport and final interment of the veteran, eligible surviving spouse or dependent of a veteran. The County Veterans Remains Office maintains detailed records which includes the burial location and per MVC 948, also provides this information to the Orange County Clerk of the Board. DESIREABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be a natural leader with knowledge and experience planning and developing programs, implementing policies and procedures related to Veterans' rights and benefits provided by federal and state laws. They will also possess a Bachelor's degree in Business Administration, Public Administration or a closely related field from an accredited college or university and five (5) years of experience that demonstrates the ability to perform the essential functions of the job classification which must included two (2) years of management or supervision experience. County of Orange managers must possess the education and experience that demonstrate the following core competencies, consistent with the position's level in the administrative management series and assignment, in addition to the minimum qualifications. Technical Expertise Knowledge of complex principles, methods, standards, and techniques associated with the technical duties related to the VSO. Knowledge of various computer software applications used to organize and disseminate information related to VSO's budgets, and other management communications; including managing the Memorandum of Understanding between the VSO and CalVet knowledge of modern principles and methods of public and business administration including organization, fiscal management, budgetary preparation and control, and personnel management. Leadership Supervision Influences, motivates, guides, and directs others toward meeting business objectives, while encouraging openness, creativity, and innovation; coaches, mentors, challenges, and works collaboratively with direct reports to align personal development and goal achievement with business objectives and organizational vision. Click here for complete classification description for Administrative Manager I SPECIAL REQUIREMENTS Within 12 months of the date of appointment, the incumbent must attend a training course from the California Department of Veteran Affairs, successfully pass the examination, achieve and maintain accreditation from the California Department of Veterans Affairs (CalVet), and pass a Federal Background Investigation . The incumbent must also obtain and maintain Veteran Benefits Management System (VBMS) and other Veterans Affairs (VA) database access for the duration of employment. Incumbent must have served on active duty in the U.S. Armed Forces and must have been discharged or released under honorable conditions. RECRUITMENT PROCESS Human Resources Services screens all applications to identify inf the applicant qualifies for the position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the recruitment process. Recorded Structured Oral Interview | rSOI (Weighed 100%): Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions. Only the most competitive applicants will be placed on the eligible list. Based on the Department's needs, the recruitment procedures listed above may be modified. Applicants will be notified of any changes in the recruitment procedures. Completion of a background investigation to the satisfactory of the County may be required for some assignments. Eligible List: Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Background Investigation: Once accredited with the California Department of Veterans Affairs the incumbent will be required to pass a Federal Background investigation to be granted a Veteran Affairs sponsored Personal Identity Verification (PIV) Card and Veteran Benefits Management System (VBMS) access. This Federal Background is conducted every three (3) to five (5) years. The Federal Background is comprehensive and requires the incumbent submit all requested information to the Office of Personnel Management for a determination of suitability, which is dependent from any background the County of Orange conducts before employment. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. Note: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Melanie Ramos at 714.227.5856 or at melanie.ramos@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous

Description: Working Title Outreach Recruitment & Retention Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* The Division of Equity & Community Inclusion opened at SF State in academic year 2017-18! This new division is responsible for leading, coordinating, implementing and evaluating a broad range of sustained programs, initiatives, events and activities designed to: - Facilitate intercultural/intergroup dialogue, - Promote equity and inclusion, - Advance social justice, and - Improve campus climate for all of our students. Among several desired outcomes, most notably Equity & Community Inclusion works collaboratively with campus partners (including student clubs and organizations) to close the educational equity gap in support of our Graduation Initiative 2025 goals, as well as fuel and support our diverse students' hopes and dreams to graduate and go on to make a positive impact in their communities and on the world. Department Description The Black Unity Center started as one of six Black Student Union Demands developed in 2015. This serves as a space for student engagement and achievement! Mission Statement The mission of the Center is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 9 a.m. to 6 p.m. Anticipated Hiring Range* $4,691 - $4,925 per month ($56,292 - $59,100 annually) Salary is commensurate with experience. Position Summary* The Outreach Recruitment & Retention Specialist reports to the Director, Black Unity Center, which is part of the Division of Equity & Community Inclusion (DECI) at SF State. DECI's portfolio includes Asian American & Pacific Islander Student Services, Black Unity Center, Dream/AB540 Resource Center, Interfaith Programs, Latinx Student Services, and LGBTQ Student Life. The mission of the Black Unity Center (BUC) is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Under the direct supervision of the Black Unity Center Director and in close, ongoing communication and collaboration with the Office of Undergraduate Admissions & Recruitment, the Outreach Recruitment & Retention Specialist creates, implements, evaluates and continually improves recruitment initiatives to increase the number of first-year and transfer admit students of African descent who matriculate at San Francisco State University (SFSU) on the path to college success. In alignment with SF State's broader strategic enrollment management goals, the incumbent is responsible for planning and delivering programs for establishing and/or sustaining viable pipelines to enhance the recruitment of academically prepared students of African descent through partnerships with K-12 schools, community colleges and other four-year institutions. The incumbent is also responsible for developing precollege programs and events to assist students with topics such as academic preparation, scholarships, financial aid and financial literacy, and admissions/applications processes. The incumbent collaborates closely with on-campus partners such as Black Student Organizations, the Africana Studies Department, Educational Opportunity Program (EOP), TRIO Student Support Services, Metro Academies College Success Program, and other offices/departments within the Student Affairs & Enrollment Management and Academic Affairs cabinet areas. The incumbent educates and collaborates with the public (including but not limited to parents, alumni, public policy entities, community-based organizations, and University stakeholders) regarding admissions requirements, policies, and processes for outreach and recruitment programs for students of African descent, and best practices for the successful matriculation, orientation and first year retention/persistence. Position Information Recruitment & Outreach Develop and manage a recruitment plan that includes strategically planned and data informed activities to increase the number of students of African descent by working closely with campus partners, community based organizations, and Black student organizations. Provide direct pre-admissions assistance and follow up for students of African descent who are interested in CSU/SFSU. This includes providing workshops, presentations, and conducting individual and group pre-admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan/implement recruitment activities in the Spring semester. Provide training and updates for community colleges, K-12, community-based organizations, and SFSU stakeholders related to trends, updates, policy, and process for outreach to and recruitment of students of African descent. Improve the vital yield activities for both freshmen and transfer admits, providing mentoring to students, supporting student cultural interests and student career planning. Implement new campaigns for pipeline cultivation, outreach, and recruitment events and activities where additional involvement and more targeted/concerted effort can result in improved yield further down the recruitment funnel for students of African descent. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, and programs and services including, but not limited to, the following areas: Admissions, Educational Opportunity Pathway Programs (EOPP), Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB 540/Undocumented Students, Early Start, New Student Programs, University Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Implement timelines and calendars for recruitment events to appropriate Student Affairs & Enrollment Management units, University Housing, Residential Life, Academic Affairs, the Division of Undergraduate Education and Academic Planning. Work with the Office of Undergraduate Admissions & Recruitment and other campus partners to create SFSU online/ web and print marketing geared to capture students of African descent. Develop promotional emails, videos, presentations and print and other marketing collateral used for recruitment efforts. Capture and post campus events on social media to showcase activities for prospective students and applicants. Assist in the planning and implementation of on and off campus special events. Represent the Black Unity Center at selected campus, regional receptions, community, and statewide CSU events. Participate in department meetings and trainings for both the Black Unity Center and the Office of Undergraduate Admissions & Recruitment. Serve on relevant campus committees, programs, and projects as assigned by the Director of Black Unity Center. Serve as an advisor and resource to campus departments and leadership in their work recruiting and retention of Back students, advancing campus-wide competency and knowledge of high impact practices, strategies, and outcomes. Retention & Academic Success Works collaboratively with academic support services, such as Undergraduate Advising, First-Year Experience, Tutoring and Academic Support Services, University Library, and more on program development, implementation, and evaluation of co-curricular programming along with faculty in departments and programs utilizing high impact practices, theories, and praxes of social justice, Black student development and retention, as well as racial formative issues. Provide academic drop-in advising and support to provide resource information and referrals to campus support programs and co-curricular pathways. Create a retention and academic success communications strategy for first-year and transfer admits that includes, but is not limited to, maintaining website development and dissemination of e-flyers and social media posts. Plan social and cultural events for first-year and transfer students including a new student welcome and orientation aimed to support and retain Black Students and create community at SF State. Work with campus partners such as SAEM other resource centers, and the local community to plan, develop and implement a program of activities, including lectures, seminars and workshops. Develop and institutes program evaluation models and data collection for operational reporting purposes. Acts as liaison to student groups, plans and coordinates programs and events with groups to advance Black student retention at SF State and increase engagement within those groups. Co-create an on-going events engagement strategy with Black Unity Center's Student Engagement Specialist in consultation with the BUC Director and campus partners. Participate in Black Unity Center's programming and general campus outreach and awareness events and campaigns. Prepares and presents educational workshops and trainings for students, staff, and faculty, on topics related Black student recruitment and retention. Other duties as assigned. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an 'as needed' basis in response to changing workplace priorities and constituency demands. Minimum Qualifications* General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. Thorough knowledge of the principles of individual and group behavior; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; ability to carry out a variety of professionally complex assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals. Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related. Preferred Qualifications Master's degree preferred. Particular knowledge of California and the California State University (CSU) higher education environment. Knowledge of various African/African American histories and cultural realities. Knowledge of Student Development, Student Affairs, Student Services and/or Enrollment Services in higher education. Demonstrated experience with supervising employees. Strong written and verbal communication skills. Strong interpersonal skills. Demonstrated ability to establish and maintain effective rapport with a diverse range of constituencies in culturally responsive/inclusive manner. Experience in effective program design, planning, and implementation of a major project or activities targeting prospective students, including both first-time freshmen and transfer students. Knowledge of a wide-range of communication and design applications, including InDesign, Microsoft Office Suite, Drupal, Adobe Creative, page layout software, HTML, email, and social networking applications. Possession of strong communication skills and the ability to provide information accurately and effectively, both orally and in writing, to large groups and to individuals of culturally and economically diverse backgrounds. Ability to acquire and maintain current knowledge of K-12, community college, and higher education concerns. Ability to acquire and maintain current knowledge of community concerns that impact the success of students of African descent in higher education. Ability to establish and maintain cooperative working relationships with individuals across different communities while carrying out a variety of professionally complex assignments. Ability to accurately answer prospective student and parent/family questions regarding financial aid, housing, academic majors, student life, and other related concerns. Thorough knowledge of SFSU, its enrollment management philosophy, policies and procedures, programs, and services. Excellent time-management skills, ability to work effectively independently, and/or in teams on multiple tasks or projects. License/Certification Required Must possess a valid California Driver's License with no more than three moving violations within the last three years; must be able to obtain a Defensive Drivers Training Certificate after appointment. Must be able to make own transportation arrangements to meet outreach commitments on time if no access to car or possession of a California Driver's License. Environmental/Physical/Special Must be able to transport and load/unload outreach materials, or arrange for the transportation of outreach materials weighing up to 50 pounds. Must be able to competently interact with a culturally, ethnically, and racially diverse population of students, faculty, and staff. Some evening/weekend hours may be required during peak academic periods. Required to travel to off-campus locations for special activities or conferences. Ability to accommodate flexible work schedule providing outreach services to students and community agencies. Must be willing and able to travel distances of 50 miles or more throughout California. Must travel by air and stay overnight in hotels when attending outreach and recruitment functions and professional development events. Must be able to arrange own transportation to school visit sites, college fairs, workshops and pre-admissions events within California including nights, Saturdays and Sundays. Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admission events within California. If no access to car, must make their own transportation arrangements to meet outreach commitments on time. Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline Open Until Filled. Review of applications to begin 11/02/2020. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Description: San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Counseling and Psychological Services Appointment Type* This is a one-year temporary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday: 8:00 a.m. to 5:00 p.m. Anticipated Hiring Range* $6,500.00 to $6,630.00 per month ($78,000.00 to $79,560.00 annually). Salary is commensurate with experience. Position Summary* Reporting to the Director of Counseling & Psychological Services (CAPS), the Clinical Counselor provides a full-range of individual and group psychological services to students, as well as consultation to faculty and staff who represent a wide range of multicultural backgrounds, presenting complex psychosocial, personal, and family issues. The Incumbent's responsibilities include a significant focus on coordinating services for students who identify as Black, Indigenous, and/or People of Color (PoC). This candidate is expected to work collaboratively within CAPS, with other offices on campus, and with students themselves to develop services designed to best meet the needs of the university's Black student community. As with all CAPS staff, this counselor will also operate as a generalist who provides a full-range of services to the entire student body. The Clinical Counselor effectively represents CAPS as a member of the University faculty, and performs additional professional services as individual skills, interests, and agency needs indicate. Position Information Clinical Counseling - Intake, assessment, and triage; - Provision of brief individual, group, marital, and couples counseling (using time-limited treatment models); - Outreach and consultation services to the University community, particularly for students who identify as Black, Indigenous, and/or PoC; - Coordination of services for students who identify as Black, Indigenous, and/or People of Color (PoC) - Referrals; and - Crisis intervention. Peggy H. Smith Counseling Clinic Trainee Supervision - As appropriate, and at the discretion of the Director, provide clinical supervision to trainees of The Peggy H. Smith Counseling Clinic, a graduate training clinic staffed by graduate students; - Co-facilitate outreach activities, workshops, and groups with all level of trainees; and - Provide training and educational seminars for all levels of trainees. Other duties as assigned. ____________________________________________________________________________ At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D); and - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications* Education and Experience: Applicants for Student Services Professional, Academic-Related II should have a combination of education and experience comparable to the minimum qualifications typically required of individuals eligible for holding the rank of Associate Professor. A primary consideration in evaluating the education and experience of candidates for an SSP AR II position is the degree in which such experience and education provide evidence of the specialized skill and knowledge requirements and the potential ability essential to successful performance of the assigned functions of the position to be filled. Minimum qualifications typically required include possession of an appropriate terminal degree, e.g., a Doctorate in behavioral sciences, counseling, psychology or a specific related academic field or a California license as a Psychologist or be eligible to sit for licensure by the anticipated start date. Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most or all of the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Demonstrated ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, diverse and multi-aged student body group; plan and conduct workshops and groups utilizing innovative facilitation techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner; interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Preferred Qualifications - 2+ years of post-licensure clinical experience - Post graduate clinical experience in a university setting - Experience working in a multicultural urban setting - Experience in the provision of clinical services to students who identify as Black, Indigenous, and/or PoC - Experience in the provision of outreach and consultation services to the university community, particularly for students who identify as Black, Indigenous, and/or PoC - Experience and clinical effectiveness in multicultural counseling approaches with ethnically and culturally diverse clients and communities - Knowledge and experience working with clinical issues common in a university setting (e.g. substance abuse, sexual assault, eating disorders, conflict resolution, individual/group conflict resolution, trauma debriefing, etc.) - Clinical skills and experience in time-limited, short-term approaches, with a broad range of complex personal and interpersonal issues - Ability to establish effective working collaborations between individuals and groups representing different cultures, interest groups, and/or departments - Ability to provide effective consultation regarding a variety of psychological incident debriefing capabilities - Extensive experience making discerning judgments regarding complex legal and ethical issues - Experience and skills in training and supervising of graduate level interns - Experience in working with immigrant and international student populations - Proficiency in a second language Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork - Effective oral, written and nonverbal communication skills - Customer/Client Focus with an emphasis in problem solving and resolution - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence - Diversity and inclusion. License/Certification Required Incumbent must possess and maintain a current, valid, and unrestricted license (MFT, LCSW, or Psychologist) to practice as a therapist in California from the California Board of Behavioral Sciences or Board of Psychology, or be eligible to sit for licensure by the anticipated start date. If the licensure is out of state, it must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California. Environmental/Physical/Special Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Must maintain a scent-free office to ensure access for people with chemical sensitivities. Occasional evening, after-hours, and weekend coverage for university events and/or emergency/crisis situations. Incumbent must be able to work remotely as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline This position is open until filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Description: Working Title Industrial Assessment Center Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Office of Research and Sponsored Programs/ Engineering Appointment Type* Position will end on or before September 30, 2021. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base* Part-Time (0.70) Work Schedule* Monday to Friday; 9am to 3:36pm Date and Time to be arranged. Refer to the Work Schedule Form. Anticipated Hiring Range* $6,250.00 monthly @ 1.0 FTE ($75,000 annually) $4,375.00 monthly @ 0.70 FTE ($52,500 annually) Salary is commensurate with experience. Position Summary* Industrial Assessment Center (IAC) is a US DOE sponsored project that in SFSU, which has been in operation since 1992. IAC at SFSU is one of the 31 Centers in the country. IAC performs energy and water assessment of process and manufacturing facilities, while training students to become energy engineers. IAC graduates are backbone of energy efficiency industry in the US. The position we are hiring for is to coordinate the activities of the Center under the direction of the Principal Investigator of the project in various related works of the IAC at SFSU. The coordination includes but not limited to administration of the project as related to SFSU Office of Research and Development (ORSP), US DOE, coordination with clients, assessment of industrial facilities, managing and directing of students. Position Information Direct energy and water assessment of process and industrial facilities - Coordination with clients for assessments - Managing logistics for assessments -Directing and managing the plant assessments Program Management Support - Coordination and interaction with SFSU grant office - Coordination and interaction with US DOE grant management office - Marketing and client solicitation for the project - Managing and coordinating student activities Technical assistance for preparation of the assessment reports - Training students for audit work - Assisting students in preparation of the assessment reports - Review and critique of assessment reports prepared by students Managing Center's data - Development of quarterly reports for DOE - Management of data for IAC database - Collection of data on implementation of projects recommended in assessment reports Other duties as assigned At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications* Knowledge and Abilities: Working knowledge of administrative survey principles and techniques and skill in their application; general knowledge of principles of organization, administration and management; working knowledge of statistical methods. Ability to analyze administrative problems and to make appropriate recommendations; ability to speak and write effectively; ability to establish and maintain cooperative working relationships with a variety of academic and community resources. Experience: Three years of progressively responsible administrative or professional experience which is applicable to the functional area in which the studies are to be conducted or which has demonstrated the ability to perform, or the potential to rapidly learn and apply complex survey techniques and analytical reporting. The rank of Assistant Professor or higher in a four-year college or university; or the rank of Instructor for at least two years in a recognized college or university, and demonstrated experience in research or special study work may be substituted for the three years of experience. Education: Equivalent to graduation from a four-year college or university. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Preferred Qualifications - Have a master of science or doctoral in energy systems or mechanical engineering from a reputable university - Have experience in performing energy assessment of process and manufacturing facilities - Have experience in development of energy assessment recommendations and reporting of process and manufacturing facilities - Strong analytical capabilities in energy related systems and projects - Core Competencies- embody the following competencies: - Bias toward collaboration and teamwork. - Effective oral, written and nonverbal communication skills. - Customer/ Client Focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. Environmental/Physical/Special Ability to walk around in industrial facilities and the ability to go on roofs and elevations. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline Open Until Filled. Review of applications to begin 3/1/2021. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Description: Working Title Service Management Product Lead . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $6,249.00 - $7,500.00 Per Month ($74,988.00 - $90,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Candidate, who reports to the Senior Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus's ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus's service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus's common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Bachelor's Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst - Minimum 2 years' experience in ServiceNow administration - Minimum 1 year experience with Agile Scrum - Ability to define user requirements and propose solution design - Ability to balance multiple priorities with varying scope and timing - Ability to document a business process and translate to ServiceNow configuration - Proficient with HTML - Solid relationship management and performance management skills - Excellent analytical and problem-solving skills - Exceptional professional and technical writing skills - Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users - Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions - Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives - Proficient at defining user stories and functional requirements for applications - ITIL Foundation certification combined with functional ITIL experience Desired: - Master's Degree in an Information Technology related field - Experience providing IT support in higher education - Proficient with business rules, UI policies, UI actions, client script, and access controls - Proven success with ServiceNow report and dashboard development - Experience implementing asset and configuration management capabilities - Understanding of Section 508 ADA compliance - Familiar with ServiceNow integrations and scripting - Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request - Managed public service portal - Implementation experience with ITSM and CSM - ServiceNow Admin certification - Ability to design and troubleshoot data flows - Basic understanding of project management functions . License/Certification Required This person shall be capable of defining and managing project tasks and scrum stories. . Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled

Description: Working Title Registrar's Office Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Registrar's Office Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range* $4,304 per month ($51,648 per year) Salary is commensurate with experience. Position Summary* The Registrar's Office Specialist must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and SF State campus-based documents in order to provide advising to students, staff and faculty on these policies and procedures. The incumbent is responsible for maintaining student academic records, facilitating students' ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff and faculty. This includes communicating and providing customer service to students over the phone, via e-mail and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program including developing, maintaining and upgrading or modifying the assigned program(s) as needed. Additionally, work is characterized by limited supervision and guidance. Position Information Independently manage/review student's academic requirements - Advise students on university policies and procedures; maintenance of their academic record; communicate with students over the phone, in person and via e-mail regarding their eligibility status; and counsel students on their degree process. - Resolve student registration and records issues including, but not limited to, registration eligibility, status, payments, administrative and financial holds. - Counsel students on CSU and SFSU policies and interpreting/applying policies to resolve issues. - Advise students on procedures as they relate to the Registrar's Office including, but not limited to, Board of Appeals and Review, Retroactive Withdrawals, etc. - Analyze and determine eligibility for incoming and out-going students in Special Programs, such as Step to College. - Counsel and notify students about deadlines and procedures for registration, probation and disqualification, degree progress and graduation. Make appropriate judgments and recommendations when counseling students on all policies and procedures of the university. Maintain student's permanent records - Update student records in CS. - Record academic grades, grade changes, course withdrawals and other academic record keeping functions. - Advise and counsel students and departments concerning procedures and policies dealing with records. One Stop Student Services Center, phone coverage and outreach - Shared responsibility to advise, counsel, and interact with students at the One Stop Student Services Center. - Report any broken or malfunctioning equipment such as computers, printers or the copy machine to the appropriate department. - Serve as back up for Registrar's Office administrative support personnel and other Registrar's Office Specialists at the front counter and/or staffing the Registrar's Office main phone line. - Assist with sorting and distributing e-mails from the records@sfsu.edu address. - Participate in Sneak Preview, freshman and transfer student orientations, and staff the Gator Reg Help Line during registration cycles to assist students, staff and faculty who have registration-related questions. Coordination of Special Program(s) - Responsible for coordinating at least one special program (i.e. Step to College) including developing, maintaining and upgrading or modifying the assigned program(s) as needed. Other duties as assigned. Minimum Qualifications* Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically' collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field: experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications - Experience in higher education setting; - Experience providing excellent customer service; - Must be able to assist and advocate for students and parents, helping them navigate through the registration processes. - Demonstrated experience working in student services. - Excellent writing, oral communication, interviewing, and counseling skills. - Detail oriented; ability to learn and interpret regulations and policies. - Ability to work in highly automated environment. Environmental/Physical/Special Incumbent's decision-making should be based on a thorough working knowledge of CSU and SFSU policies and procedures as expressed in Title 5, CSU Executive Orders and local SF State policies and procedures. Interpersonal skills should result in positive, efficient, and user-friendly interactions with students as well as faculty and staff. In addition, Registrar's Office staff may work with officers of the court for subpoenas as well as Homeland Security and law enforcement officers for access to student records. A thorough understanding of and ability to correctly implement FERPA, is essential to performing this job correctly. It is critical that the incumbent is fully versed on the University's policies and procedures for releasing records and possesses the critical decision-making skills for this task. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Closing Date/Time: Open until filled

Description: Working Title ERP & BI Lead Business Analyst . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $7,500.00 - $8,500.00 Per Month ($90,000.00 - $102,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Business Analyst is a data expert who understands the business processes and functional needs of the PeopleSoft-Campus Solutions system and its configuration, regular use, and data structures within the system. The incumbent is a primary point of contact in the Campus's Information Technology Services (ITS) and the functional areas, providing module configuration, coordination of testing and support, escalating technical issues and change requests to the appropriate support staff. The incumbent also provides reporting and query writing support for the entire campus community. In addition to working within the Campus Solutions system, the incumbent works collaboratively with a variety of university departments and their systems, which includes Human Resources and Common Financials System. The incumbent provides data integration, reporting and analysis at the enterprise level. Incumbent collaborates with the PeopleSoft Administration and Technical Team on projects, break-fixes, upgrades, and testing. Incumbent also collaborates with other departments and project teams on an as-needed basis. . Position Information Lead Business Analyst - Serve as Lead Business Analyst coordinating the work effort of the Business Analyst team - Serve as an internal consultant to functional users in matters related to systems capabilities and extraction and manipulation of data for decision-making. - Provide maintenance and technical/functional support for PeopleSoft-Campus Solutions. - Perform data analysis, business process captures and design activities in collaboration with functional users. - Coordinate the activities and business processes of the functional units across careers such that system conflicts are prevented, and data integrity is maintained. - Develop test scripts and collaborate with functional users on testing of new functionality, upgrades. - Develop and recommend policies and procedures designed to increase end user accuracy, efficiency, and effectiveness of systems to functional users and managers. - Assist in identifying and analyzing Campus Solutions system-related problems, and devising solutions. - Perform daily systems operations related to PeopleSoft-Campus Solutions, including but not limited: data file feeds, user security, and other PeopleSoft administrator activities. - Keep immediate team lead, product owner and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways for dealing with such problems. - Collaborate with campus functional business analysts and PeopleSoft Security Administrators to coordinate PeopleSoft security and access needs for users in their assigned PeopleSoft module. - Work closely with functional users and the Common Management Systems (CMS) team in solving systems-related problems and in coordinating systems support for enterprise resource planning. - Collaborate with CMS team members on future Oracle and CMS upgrades and bundles. Data Reporting, Analysis, Security - Respond to customer requests for ad-hoc and standard reporting, including developing custom reports and queries as needed - Respond to customer requests for security requests, including developing new PeopleSoft roles or permission lists as needed - Collaborate with functional business analysts to ensure data integrity, quality, and consistency within the Campus Solutions system - Coordinate system wide reporting via the Enrollment Reporting System with all relevant departments - Coordinate system wide Oracle and/or CMS releases, upgrades, and bundles with all relevant departments Other duties as assigned . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Master preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience - Three years of experience with configuring, supporting, or developing PeopleSoft applications with a desired emphasis in Campus Solutions Financial Aid module. - Excellent written, verbal, and interpersonal communication skills. - Proficient with the use of Microsoft (MS) Office products: Word, Excel, Outlook, Visio, and PPT. - Proficient with report development tools such as SQL, PS Query, XML Publisher, or other similar tools - SQL experience in an Oracle Server environment preferred. - Experience working with PeopleSoft reporting tools such as PS Query and XML Publisher. - Experience using People Tools 8.x to understand PeopleSoft screen behavior and data models. - Ability to develop thorough understanding of assigned PeopleSoft module. - Relevant Student Information Systems experience using PeopleSoft, or a similar system. - Experience with configuring, supporting, or developing PeopleSoft applications. - Understanding Relational Database Management System (RDBMS). - Ability to read technical documentation, architecture artifacts, and perform data modeling. - Knowledge of IT systems in general and experience troubleshooting basic client and network issues as they relate to PeopleSoft access for proper escalation to other support teams. - Experience in project management, either as a project manager or functional lead. - Familiar with incident management systems and ability to capture detailed information for purpose of reproducing problems for problem resolution. - Skill in system analysis, business analysis, and/or requirements development. - Skill in analyzing and solving complex problems. - Ability to work quickly and efficiently in designing and implementing technical solutions. - Ability to act as a functional lead for the Campus Solutions system. - Ability to analyze technical and functional aspects of a program and troubleshoot complex technical and functional issues - Ability to analyze and troubleshoot software to find causes of errors and recommend corrective actions or improvements - Ability to work successfully in a team environment and possess the flexibility and adaptability to changing requirements is required - Ability to translate needs analysis results into functional designs and to develop and learn new technical skills quickly. - Ability to work independently on assigned service tickets to address problems/incidents and provide resolutions. . Environmental/Physical/Special - Repetitive wrist/finger motions with use of a computer. - Computer usage for extended periods of time. - Able to sit for extended periods of time. - Able to conduct business at other offices on campus. - Able to lift 2OIbs occasionally. - Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. . Application Deadline Open Until Filled. Review of applications to begin February 1, 2021. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled