Sustainability Programs Manager City of Waco, TX 1 of 4 Sustainability Programs Manager Management / Supervisory 1062 Physical Type # 1 City Manager or designee City Manager's Office 130 Exempt PRIMARY DUTY: Under general supervision, this position will be responsible for improving the quality of life in Waco by coordinating the development of programs that prevent pollution and promote conservation. This position will formulate policies and communicate closely with senior management within the city, with business leaders, and members of the community. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Administers various environmental programs and compliance with local, state, and federal permits and other regulatory requirements in areas including, but not limited to, water use efficiency, solid waste and recycling, energy conservation, & greenhouse gas emissions. • Develops and manages work plans, policies, and procedures related to environmental resources and sustainability; assigns work activities, projects, and programs; monitors workflow; reviews and evaluates work products, methods, and procedures. • Assists in defining goals, performance metrics, and a long-range plan for environmental sustainability and programs. • Monitors and evaluates program effectiveness, documents performance trends, and recommends and implements modifications to improve program effectiveness. • Identifies, tracks, analyzes, and monitors state and regional environmental activities and legislation with the potential to affect existing and future City resources. • Recommends new and/or revised policies, programs, and regulations. • Makes recommendations for City involvement in pending legislation and compliance with existing legislation. • Researches and evaluates federal, state, and local legislation dealing with environmental resources. • Fosters and coordinates new ideas and concepts for sustainability and identifies materials and resources to supplement, expand, or replace existing policies and programs related to sustainability. • Acts as a liaison to the City Council's Sustainable Resource Practices Advisory Board. • Develops special events and programs to promote and educate the public about resource conservation and environmental sustainability; guides the preparation of educational and promotional materials. • Responds to citizen concerns and requests for information and assistance. • May exercise functional and technical supervision over other professional, technical and/or clerical staff assisting in environmental programs. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • Performs other related and assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Current models and programs for urban sustainability, including federal and state policies and measurement/monitoring of sustainability. Sustainability Programs Manager City of Waco, TX 2 of 4 • Climate science, principles of energy and environmental management, social behavior change, and economic development. • Alternative transportation. • Public administration and public policy development, including government financing mechanisms and intergovernmental relations. • Organization-change management strategies and methods. • Federal, State, and local laws, regulations, and codes, pertaining to environmental programs and sustainability. • Principles and practices of resource management, including implementing outreach and education programs to adhere to the intention and direction of policy makers. Skill in: • Effectively analyzing and developing programs, policies, and initiatives. • Manage projects and administering programs and coordinating programs with both internal departments and external agencies/organizations. • Developing positive relations with other departments and agencies and facilitating collaborative planning processes. • Developing performance measurement systems and initiating continuous improvement processes. • Managing multiple projects simultaneously. • Researching and analyzing complex problems and situations. • Communicating effectively verbally and in writing. • Ability to direct/support systems analysis, strategic planning processes, organization development processes. MINIMUM QUALIFICATIONS: Bachelor's Degree in Sustainability Studies, Environmental Sciences, Architecture, Urban Affairs/Planning, Public Administration/Policy, Engineering, Physical Science, Natural Science, Business Administration or closely related field; AND three years' of experience in one or more of the following areas: sustainability, environmental protection, climate protection, energy regulation, transportation, waste reduction, or government environmental regulations; OR an equivalent combination of education and experience. Demonstrated experience of coordinating or overseeing programs in a public sector environment is highly desirable. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Leadership in Energy and Environmental Design (LEED) credentials, Certified Sustainability Professional (CSP), Certified Energy Manager (CEM), or Certified Sustainable Development Professional (CSDP) are preferred. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Kneeling - Bending legs at knee to come to a rest on knee or knees. o Crouching - Bending the body downward and forward by bending leg and spine. o Crawling - Moving about on hands and knees or hands and feet. o Reaching - Extending hand(s) and arm(s) in any direction. o Standing - Particularly for sustained periods of time. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sustainability Programs Manager City of Waco, TX 3 of 4 o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. o The following personal protective equipment may be required and must be worn when required by the task being performed: Gloves, eye protection, face protection, reflective vest and proper footwear. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. The visual acuity requirements including color, depth perception and field vision. o The worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations of facilities or structures • The conditions the worker will be subject to in this position: o Work is performed indoors and outdoors with regular work in a field environment with travel from site to site. o The worker is subject to both environmental conditions. Activities occur inside and outside with temperatures that may be below 32° or above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind, precipitation and humidity. o The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals, exposure to high flow during storm events, exposure to biological hazards such as bacteria. o The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system or the skin: chemicals, fumes, odors, dust, mists, gases, or poor ventilation. o The worker is required to function in narrow aisles or passageways. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related Sustainability Programs Manager City of Waco, TX 4 of 4 duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
May 11, 2021
Sustainability Programs Manager City of Waco, TX 1 of 4 Sustainability Programs Manager Management / Supervisory 1062 Physical Type # 1 City Manager or designee City Manager's Office 130 Exempt PRIMARY DUTY: Under general supervision, this position will be responsible for improving the quality of life in Waco by coordinating the development of programs that prevent pollution and promote conservation. This position will formulate policies and communicate closely with senior management within the city, with business leaders, and members of the community. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Administers various environmental programs and compliance with local, state, and federal permits and other regulatory requirements in areas including, but not limited to, water use efficiency, solid waste and recycling, energy conservation, & greenhouse gas emissions. • Develops and manages work plans, policies, and procedures related to environmental resources and sustainability; assigns work activities, projects, and programs; monitors workflow; reviews and evaluates work products, methods, and procedures. • Assists in defining goals, performance metrics, and a long-range plan for environmental sustainability and programs. • Monitors and evaluates program effectiveness, documents performance trends, and recommends and implements modifications to improve program effectiveness. • Identifies, tracks, analyzes, and monitors state and regional environmental activities and legislation with the potential to affect existing and future City resources. • Recommends new and/or revised policies, programs, and regulations. • Makes recommendations for City involvement in pending legislation and compliance with existing legislation. • Researches and evaluates federal, state, and local legislation dealing with environmental resources. • Fosters and coordinates new ideas and concepts for sustainability and identifies materials and resources to supplement, expand, or replace existing policies and programs related to sustainability. • Acts as a liaison to the City Council's Sustainable Resource Practices Advisory Board. • Develops special events and programs to promote and educate the public about resource conservation and environmental sustainability; guides the preparation of educational and promotional materials. • Responds to citizen concerns and requests for information and assistance. • May exercise functional and technical supervision over other professional, technical and/or clerical staff assisting in environmental programs. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • Performs other related and assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Current models and programs for urban sustainability, including federal and state policies and measurement/monitoring of sustainability. Sustainability Programs Manager City of Waco, TX 2 of 4 • Climate science, principles of energy and environmental management, social behavior change, and economic development. • Alternative transportation. • Public administration and public policy development, including government financing mechanisms and intergovernmental relations. • Organization-change management strategies and methods. • Federal, State, and local laws, regulations, and codes, pertaining to environmental programs and sustainability. • Principles and practices of resource management, including implementing outreach and education programs to adhere to the intention and direction of policy makers. Skill in: • Effectively analyzing and developing programs, policies, and initiatives. • Manage projects and administering programs and coordinating programs with both internal departments and external agencies/organizations. • Developing positive relations with other departments and agencies and facilitating collaborative planning processes. • Developing performance measurement systems and initiating continuous improvement processes. • Managing multiple projects simultaneously. • Researching and analyzing complex problems and situations. • Communicating effectively verbally and in writing. • Ability to direct/support systems analysis, strategic planning processes, organization development processes. MINIMUM QUALIFICATIONS: Bachelor's Degree in Sustainability Studies, Environmental Sciences, Architecture, Urban Affairs/Planning, Public Administration/Policy, Engineering, Physical Science, Natural Science, Business Administration or closely related field; AND three years' of experience in one or more of the following areas: sustainability, environmental protection, climate protection, energy regulation, transportation, waste reduction, or government environmental regulations; OR an equivalent combination of education and experience. Demonstrated experience of coordinating or overseeing programs in a public sector environment is highly desirable. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Leadership in Energy and Environmental Design (LEED) credentials, Certified Sustainability Professional (CSP), Certified Energy Manager (CEM), or Certified Sustainable Development Professional (CSDP) are preferred. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Kneeling - Bending legs at knee to come to a rest on knee or knees. o Crouching - Bending the body downward and forward by bending leg and spine. o Crawling - Moving about on hands and knees or hands and feet. o Reaching - Extending hand(s) and arm(s) in any direction. o Standing - Particularly for sustained periods of time. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sustainability Programs Manager City of Waco, TX 3 of 4 o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. o The following personal protective equipment may be required and must be worn when required by the task being performed: Gloves, eye protection, face protection, reflective vest and proper footwear. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. The visual acuity requirements including color, depth perception and field vision. o The worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned or to make general observations of facilities or structures • The conditions the worker will be subject to in this position: o Work is performed indoors and outdoors with regular work in a field environment with travel from site to site. o The worker is subject to both environmental conditions. Activities occur inside and outside with temperatures that may be below 32° or above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind, precipitation and humidity. o The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals, exposure to high flow during storm events, exposure to biological hazards such as bacteria. o The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system or the skin: chemicals, fumes, odors, dust, mists, gases, or poor ventilation. o The worker is required to function in narrow aisles or passageways. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related Sustainability Programs Manager City of Waco, TX 4 of 4 duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Program Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Extended Learning Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,000 to $6,667 per month ($72,000 to $80,004 annually) Salary is commensurate with experience. Position Summary The Program Lead provides direction and leadership in the development and growth of SF State's College of Extended Learning programs. The Program Lead is required to assess, formulate, and evaluate the impact of recommended or implemented policies from a strategic and operational perspective. Work requires regular participation in planning and development activities and, as required, independent determination of methods to meet programmatic or administrative goals. Responsibilities include building and using industry alliances and partnerships, curriculum development, budget operations, forecasting and monitoring, recruiting instructors, outreach and open house events, assisting in recruiting students, advising students, faculty support, staff support and guiding marketing/public relations initiatives for CEL programs. The Program Lead is responsible for developing academic and professional development courses and programs. This individual will be responsible for completing required documents for the program approvals and assuring SFSU and CSU compliance with existing policies. The Program Lead oversees day-to-day programs operations and provides lead work direction to other staff, with accountability for results. The Program Lead must use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues.The Program Lead is responsible for assessing needs for revising current offerings or adding educational offerings, developing the content and format of the offering, promoting community participation, directing the operational aspects of program offerings, making arrangements for faculty and sites, and preparing budgets and conducting program reviews and evaluations. Oversees the work of instructors, program support staff, and student assistants Position Information Programs Administration, Student Support, and Budget Operations Reviews and recommends applicants for acceptance to programs, as needed. Provides ongoing support and information to students via the application of high level customer service and communication skills to assist students in making successful progress toward their educational objectives. Provides input to leadership on program operations and provides possible solutions that address student experience and/or programmatic issues as they arise. Oversees day-to-day programs operations and provides lead work direction to others. Oversees professional or administrative staff, faculty, and student assistants, with accountability for results and provides feedback to appropriate administrators regarding performance. Assists CEL leadership with systems development and analysis involving all programs at CEL. Arranges program/class logistics, both on and off campus and develops budget projections and financials; identifying funding resources for programs. Produces and shares regular reports with appropriate parties regarding: Enrollment, Budget (expenses & revenues), Programs Advisory Board Meetings, Programs, Student and Faculty Evaluations. Develops and manages program budgets to produce a maximum year-end net Works with unit staff and marketing to create (semester, etc.) course schedules. Explores and develops partnerships and alliances with hardware, software, and media companies as well as other organizations and groups involved in the related industries Oversees technology partnerships that benefit the programs, and recommend software and hardware purchases. In consultation with the Associate Dean, or an appropriate administrator, this position assists with the recruitment of faculty Maintains up-to-date information/training in relevant software systems. Cross trains staff within the unit for backup to maintain smooth operations Programs Development, Assessment and Analysis Influence over key objectives and longer term goals of programs with high visibility or broad impact within and outside the organization. Develops and produces new educational offerings; creates and develops delivery format and establishes course outlines and content of classes and programs. Develops, promotes and delivers successful training services such as courses, workshops, certificate programs and customized contract training that are able to recover costs. Develops and designs curriculum, keeping the programs up-to- date with advancements in the industry. Uses campus and college procedures to create and track program proposals, maintain and implement a specific portfolio of programs. Develops and implements assessment measures to ensure high-quality programs. Cooperates with campus departments and other organization to move program approvals through approvals. Works with program faculty to design new courses; assists in the creation and development of new program course outlines and content as needed. Develops online courses. Evolves the CEL on line courses by creating strategies for increasing the success of the CEL and SFSU online programs/courses. Evaluates programs using enrollments, instructor and student feedback to make recommendations for continuing existing courses and programs, and implement changes and revisions. Works with the program partners to develop new programs and improve current programs. Outreach and Programs Marketing Communication Serves as the prime contact for the programs. Manages relationships with outside entities or agencies and manages sensitive information and situations. Manages relationships and joint venture partnerships with industries, organizations, and SF State campus communities. Works with industry and non-profit communities to provide pathways to employment. Promotes industry participation in the development of curricula and extra- curricular projects and ventures. Establishes industry advisory boards where possible and beneficial. Plans and develops marketing, promotional, and publicity strategies and events in conjunction with the Marketing Department, including updating marketing information (e.g. website and print) Other duties as assigned Minimum Qualifications General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods normally obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Knowledge of and ability to apply fundamental concepts. Thorough knowledge of and ability to apply expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Preferred Qualifications Five years managerial experience in curriculum development and building educational classes. Experience developing resources, budgets, and marketing plans for educational programs and acting as a liaison with the community A minimum of five years' managerial experience in higher education. Demonstrated skills in the development and management of new ventures. Experience developing and delivering online courses. Ability to handle multiple projects simultaneously, assign priorities, and delegate appropriately to meet deadlines. Experience in developing and managing budgets. Experience in recruiting educational instructors and/or consultants. Ability to build consensus, communicate, and work collaboratively. Excellent communication, organization and presentation skills. Ability to represent CEL to our constituencies and to develop good working relationships internally and externally. The ability to work effectively with a wide range of individuals and organizations including industry partners, clients, campus faculty and administrators, faculty and students, and CEL management and staff. Environmental/Physical/Special Ability to work evenings and weekends as needed. Experience in participating in cross-functional teams or committees to achieve organization-wide priorities. Must possess a valid Driver's License and safe driving record with the ability to drive locally. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 28, 2022
May 11, 2021
Full Time
Description: Working Title Program Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Extended Learning Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,000 to $6,667 per month ($72,000 to $80,004 annually) Salary is commensurate with experience. Position Summary The Program Lead provides direction and leadership in the development and growth of SF State's College of Extended Learning programs. The Program Lead is required to assess, formulate, and evaluate the impact of recommended or implemented policies from a strategic and operational perspective. Work requires regular participation in planning and development activities and, as required, independent determination of methods to meet programmatic or administrative goals. Responsibilities include building and using industry alliances and partnerships, curriculum development, budget operations, forecasting and monitoring, recruiting instructors, outreach and open house events, assisting in recruiting students, advising students, faculty support, staff support and guiding marketing/public relations initiatives for CEL programs. The Program Lead is responsible for developing academic and professional development courses and programs. This individual will be responsible for completing required documents for the program approvals and assuring SFSU and CSU compliance with existing policies. The Program Lead oversees day-to-day programs operations and provides lead work direction to other staff, with accountability for results. The Program Lead must use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues.The Program Lead is responsible for assessing needs for revising current offerings or adding educational offerings, developing the content and format of the offering, promoting community participation, directing the operational aspects of program offerings, making arrangements for faculty and sites, and preparing budgets and conducting program reviews and evaluations. Oversees the work of instructors, program support staff, and student assistants Position Information Programs Administration, Student Support, and Budget Operations Reviews and recommends applicants for acceptance to programs, as needed. Provides ongoing support and information to students via the application of high level customer service and communication skills to assist students in making successful progress toward their educational objectives. Provides input to leadership on program operations and provides possible solutions that address student experience and/or programmatic issues as they arise. Oversees day-to-day programs operations and provides lead work direction to others. Oversees professional or administrative staff, faculty, and student assistants, with accountability for results and provides feedback to appropriate administrators regarding performance. Assists CEL leadership with systems development and analysis involving all programs at CEL. Arranges program/class logistics, both on and off campus and develops budget projections and financials; identifying funding resources for programs. Produces and shares regular reports with appropriate parties regarding: Enrollment, Budget (expenses & revenues), Programs Advisory Board Meetings, Programs, Student and Faculty Evaluations. Develops and manages program budgets to produce a maximum year-end net Works with unit staff and marketing to create (semester, etc.) course schedules. Explores and develops partnerships and alliances with hardware, software, and media companies as well as other organizations and groups involved in the related industries Oversees technology partnerships that benefit the programs, and recommend software and hardware purchases. In consultation with the Associate Dean, or an appropriate administrator, this position assists with the recruitment of faculty Maintains up-to-date information/training in relevant software systems. Cross trains staff within the unit for backup to maintain smooth operations Programs Development, Assessment and Analysis Influence over key objectives and longer term goals of programs with high visibility or broad impact within and outside the organization. Develops and produces new educational offerings; creates and develops delivery format and establishes course outlines and content of classes and programs. Develops, promotes and delivers successful training services such as courses, workshops, certificate programs and customized contract training that are able to recover costs. Develops and designs curriculum, keeping the programs up-to- date with advancements in the industry. Uses campus and college procedures to create and track program proposals, maintain and implement a specific portfolio of programs. Develops and implements assessment measures to ensure high-quality programs. Cooperates with campus departments and other organization to move program approvals through approvals. Works with program faculty to design new courses; assists in the creation and development of new program course outlines and content as needed. Develops online courses. Evolves the CEL on line courses by creating strategies for increasing the success of the CEL and SFSU online programs/courses. Evaluates programs using enrollments, instructor and student feedback to make recommendations for continuing existing courses and programs, and implement changes and revisions. Works with the program partners to develop new programs and improve current programs. Outreach and Programs Marketing Communication Serves as the prime contact for the programs. Manages relationships with outside entities or agencies and manages sensitive information and situations. Manages relationships and joint venture partnerships with industries, organizations, and SF State campus communities. Works with industry and non-profit communities to provide pathways to employment. Promotes industry participation in the development of curricula and extra- curricular projects and ventures. Establishes industry advisory boards where possible and beneficial. Plans and develops marketing, promotional, and publicity strategies and events in conjunction with the Marketing Department, including updating marketing information (e.g. website and print) Other duties as assigned Minimum Qualifications General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods normally obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Knowledge of and ability to apply fundamental concepts. Thorough knowledge of and ability to apply expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Preferred Qualifications Five years managerial experience in curriculum development and building educational classes. Experience developing resources, budgets, and marketing plans for educational programs and acting as a liaison with the community A minimum of five years' managerial experience in higher education. Demonstrated skills in the development and management of new ventures. Experience developing and delivering online courses. Ability to handle multiple projects simultaneously, assign priorities, and delegate appropriately to meet deadlines. Experience in developing and managing budgets. Experience in recruiting educational instructors and/or consultants. Ability to build consensus, communicate, and work collaboratively. Excellent communication, organization and presentation skills. Ability to represent CEL to our constituencies and to develop good working relationships internally and externally. The ability to work effectively with a wide range of individuals and organizations including industry partners, clients, campus faculty and administrators, faculty and students, and CEL management and staff. Environmental/Physical/Special Ability to work evenings and weekends as needed. Experience in participating in cross-functional teams or committees to achieve organization-wide priorities. Must possess a valid Driver's License and safe driving record with the ability to drive locally. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 28, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Research Assistant (Research Technician I) - Office of Research Sponsored Programs/Computer Science SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research And Sponsored Programs/ Computer Science Appointment Type Temporary: Position will end on or before May 31,2022. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base 0.45 FTE Work Schedule Monday through Friday from 8am to 11:36am. Please refer to the work schedule. Anticipated Hiring Range $4167.00 per month ($50,004 Annually) Salary is commensurate with experience. Position Summary The Research Technician I is under the supervision of the Principal Investigator. The incumbent is responsible for the following: gathering, compiling and analyzing research data; developing coding procedures, preparing reports of results and doing related work as required. Key responsibilities include: design of algorithms and their implementation for phenotypic and behavioral data from images and text inputs, writing reports and papers to present scientific results, preparing power point presentations describing results, mentoring students in the lab, and supporting software and IT infrastructure of the lab. Position Information Technical analysis, implementation, and reporting - Design and implementation of algorithms for analysis of phenotypic and behavioral data. - Developing databases, webservers, and software for data analysis and dissemination of results - Writing reports and papers to present scientific results to the research community - Preparing powerpoint slides and presentation of research results Technical support to the PI and the lab - Helping the PI mentor students - Supporting software and IT infrastructure in the lab - Helping the PI, as needed, to prepare research proposals Other duties as assigned At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledges and Abilities: Working knowledge of research techniques and the methods of preparation of research reports; working knowledge of statistical principles and procedures, including methods of frequency series, data, simple correlation methods, sampling techniques, and construction of index numbers. Ability to assist in preparation of questionnaires, gathering and analyzing research data, and in compiling data for reports and summaries in tabular, graphic, and pictorial form; ability to prepare clear and concise reports; ability to analyze situations accurately and to adopt an effective course of action; ability to speak and write effectively. Experience: One year of experience in technical research or statistical work. One year of graduate study in the social sciences, economics, mathematics, statistics, public or business administration, or engineering fields may be substituted for the required experience. Education: Equivalent to graduation from a four-year college or university, including or supplemented by a course in statistics. Additional experience which has demonstrated that the applicant has acquired and successfully applied the knowledges and abilities delineated above may be substituted for the required education on a year-for-year basis. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Preferred Qualifications Knowledges and Abilities: Working knowledge of research techniques in text- and bioimage- analysis. Ability to assist in gathering and analyzing research data and in preparing reports. Ability to speak and write effectively. Ability to work with algorithms and knowledge of programming. Experience: Two or more years of experience in technical research and/or relevant graduate study. Education: Completed undergraduate degree in computer science. Ability to work with algorithms and knowledge of programming. Knowledge of biological image analysis methods. Experience in computational research on parasitic diseases. Exposure to graduate-level computer science courses or completion of a graduate-level computer science degree is desirable. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special NA Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 28, 2022
May 11, 2021
Part Time
Description: Working Title Research Assistant (Research Technician I) - Office of Research Sponsored Programs/Computer Science SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research And Sponsored Programs/ Computer Science Appointment Type Temporary: Position will end on or before May 31,2022. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base 0.45 FTE Work Schedule Monday through Friday from 8am to 11:36am. Please refer to the work schedule. Anticipated Hiring Range $4167.00 per month ($50,004 Annually) Salary is commensurate with experience. Position Summary The Research Technician I is under the supervision of the Principal Investigator. The incumbent is responsible for the following: gathering, compiling and analyzing research data; developing coding procedures, preparing reports of results and doing related work as required. Key responsibilities include: design of algorithms and their implementation for phenotypic and behavioral data from images and text inputs, writing reports and papers to present scientific results, preparing power point presentations describing results, mentoring students in the lab, and supporting software and IT infrastructure of the lab. Position Information Technical analysis, implementation, and reporting - Design and implementation of algorithms for analysis of phenotypic and behavioral data. - Developing databases, webservers, and software for data analysis and dissemination of results - Writing reports and papers to present scientific results to the research community - Preparing powerpoint slides and presentation of research results Technical support to the PI and the lab - Helping the PI mentor students - Supporting software and IT infrastructure in the lab - Helping the PI, as needed, to prepare research proposals Other duties as assigned At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledges and Abilities: Working knowledge of research techniques and the methods of preparation of research reports; working knowledge of statistical principles and procedures, including methods of frequency series, data, simple correlation methods, sampling techniques, and construction of index numbers. Ability to assist in preparation of questionnaires, gathering and analyzing research data, and in compiling data for reports and summaries in tabular, graphic, and pictorial form; ability to prepare clear and concise reports; ability to analyze situations accurately and to adopt an effective course of action; ability to speak and write effectively. Experience: One year of experience in technical research or statistical work. One year of graduate study in the social sciences, economics, mathematics, statistics, public or business administration, or engineering fields may be substituted for the required experience. Education: Equivalent to graduation from a four-year college or university, including or supplemented by a course in statistics. Additional experience which has demonstrated that the applicant has acquired and successfully applied the knowledges and abilities delineated above may be substituted for the required education on a year-for-year basis. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Preferred Qualifications Knowledges and Abilities: Working knowledge of research techniques in text- and bioimage- analysis. Ability to assist in gathering and analyzing research data and in preparing reports. Ability to speak and write effectively. Ability to work with algorithms and knowledge of programming. Experience: Two or more years of experience in technical research and/or relevant graduate study. Education: Completed undergraduate degree in computer science. Ability to work with algorithms and knowledge of programming. Knowledge of biological image analysis methods. Experience in computational research on parasitic diseases. Exposure to graduate-level computer science courses or completion of a graduate-level computer science degree is desirable. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special NA Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 28, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Cultural Liaison SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Native American Graves Protect (NAGPRA) Appointment Type This is a one-year temporary position. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions. Time Base Full-Time (1.0) Work Schedule Monday through Friday, from 8:00am to 5:00pm Anticipated Hiring Range $4,500 per month ($54,000 annually) Salary is commensurate with experience. Position Summary The Cultural Liaison is responsible for assisting with the coordination of NAGPRA Program activities with Indian Tribes, Alaska Natives, and Native Hawaiian organizations, encouraging dialogue and strengthening relationships between the Program and Native Americans, developing guidelines and protocols in coordination with Native American tribes and organizations for handling NAGPRA and non-NAGPRA subject holdings, and assisting with the repatriation and disposition of Native American ancestors and belongings. This positions coordinates with the NAGPRA coordinator day-to-day and reports to the Dean in the College of Ethnic Studies. Position Information Cultivates relationships with Indian Tribes, Alaska Natives, and Native Hawaiian organizations • Has knowledge of state and federal NAGPRA legislation and its implementation • Works with NAGPRA coordinator to strengthen and build an outreach program that engages and supports Native American participation in the NAGPRA process. • Meets with tribal government officials and representatives to facilitate repatriation under NAGPRA, addresses tribal concerns, and honors indigenous voices in the cultural stewardship of ancestors and their belongings. • Explores strategies and best practices to protect sensitive and confidential tribal information • Explains NAGPRA legislation in simple terms and disseminates information as requested. • Maintains tribal contact lists via communication with National NAGPRA, the Native American Heritage Commission, and tribal communities and organizations. • Assists with community outreach to organizations and schools. Assists with the determination of the cultural affiliation of ancestors and cultural items in preparation for repatriation to tribes and organizations • Assists consultations with respective claimants or requestors. • Verifies request/claim information is complete and accurate for processing. • Supports tribal members, tribal governments, and lineal descendants to obtain cultural affiliation information. • Provides Indian Tribes, Alaska Natives, and Native Hawaiian Organizations access to ancestral human remains and cultural items. • Conducts research to assist with cultural affiliation determination. • Analyzes and summarizes data, reports findings, and interprets results. • Prepares internal and external communications and responds to consultation requests. • Assists with tribal consultations, Federal Register Notices, and repatriation and disposition of ancestors and belongings. • Assists with the cultural care and stewardship of ancestors and belongings in a way that respects and reflects specific tribal belief systems. Assists with NAGPRA administrative program implementation • Serves as a point of contact for NAGPRA inquiries. • Responds to inquiries and drafts correspondences to NAGPRA requests. Obtains the appropriate signatures. • Supervises interns, students, and volunteers. • Assists with identifying and applying for grants. • Coordinates and advises SF State NAGPRA Faculty Advisory Board. • Identifies materials for conservation and digital photo documentation. • Maintains NAGPRA's website and other social media sites. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Typical knowledge and skill requirements: • Entry qualifications as described above. • Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. • Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and affecting the applicable program, organizational unit, and/or administrative specialty. • Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. • Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. • Ability to organize and plan work and projects including handling multiple priorities. • Ability to make independent decisions and exercise sound judgment. • Ability to compile, write, and present reports related to program or administrative specialty. • Demonstrated ability to establish and maintain effective working relationships within and outside the workgroup and serve as a liaison for the organizational unit. Preferred Qualifications • BA or BS in Anthropology, American Indian Studies, Museum Studies, or a related field or two years of • administrative or equivalent experience. • Working knowledge of Native American prehistory, history, and culture, with a focus on northern California tribal • communities. • Intermediate to advanced use of Microsoft Office products, such as MS Word, MS Excel, MS Access. • Advanced knowledge of NAGPRA and CalNAGPRA legislation. • Experience using PastPerfect with managing collections. • Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Required License/Certification California's Driver License Environmental/Physical/Special Some travel will be required between the collections located at SF State main campus and Estuary Ocean Science Center in Tiburon. Work in enclosed spaces and heights, and in dusty, moldy conditions Be comfortable working around human remains (applicant does not need to handle human remains but must be able to work in a room with human remains). Must wear protective clothing and equipment. Ability to climb a ladder and stairs to access collections. Ability to lift and carry 25-pound boxes. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: May 21, 2021
May 11, 2021
Full Time
Description: Working Title Cultural Liaison SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Native American Graves Protect (NAGPRA) Appointment Type This is a one-year temporary position. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions. Time Base Full-Time (1.0) Work Schedule Monday through Friday, from 8:00am to 5:00pm Anticipated Hiring Range $4,500 per month ($54,000 annually) Salary is commensurate with experience. Position Summary The Cultural Liaison is responsible for assisting with the coordination of NAGPRA Program activities with Indian Tribes, Alaska Natives, and Native Hawaiian organizations, encouraging dialogue and strengthening relationships between the Program and Native Americans, developing guidelines and protocols in coordination with Native American tribes and organizations for handling NAGPRA and non-NAGPRA subject holdings, and assisting with the repatriation and disposition of Native American ancestors and belongings. This positions coordinates with the NAGPRA coordinator day-to-day and reports to the Dean in the College of Ethnic Studies. Position Information Cultivates relationships with Indian Tribes, Alaska Natives, and Native Hawaiian organizations • Has knowledge of state and federal NAGPRA legislation and its implementation • Works with NAGPRA coordinator to strengthen and build an outreach program that engages and supports Native American participation in the NAGPRA process. • Meets with tribal government officials and representatives to facilitate repatriation under NAGPRA, addresses tribal concerns, and honors indigenous voices in the cultural stewardship of ancestors and their belongings. • Explores strategies and best practices to protect sensitive and confidential tribal information • Explains NAGPRA legislation in simple terms and disseminates information as requested. • Maintains tribal contact lists via communication with National NAGPRA, the Native American Heritage Commission, and tribal communities and organizations. • Assists with community outreach to organizations and schools. Assists with the determination of the cultural affiliation of ancestors and cultural items in preparation for repatriation to tribes and organizations • Assists consultations with respective claimants or requestors. • Verifies request/claim information is complete and accurate for processing. • Supports tribal members, tribal governments, and lineal descendants to obtain cultural affiliation information. • Provides Indian Tribes, Alaska Natives, and Native Hawaiian Organizations access to ancestral human remains and cultural items. • Conducts research to assist with cultural affiliation determination. • Analyzes and summarizes data, reports findings, and interprets results. • Prepares internal and external communications and responds to consultation requests. • Assists with tribal consultations, Federal Register Notices, and repatriation and disposition of ancestors and belongings. • Assists with the cultural care and stewardship of ancestors and belongings in a way that respects and reflects specific tribal belief systems. Assists with NAGPRA administrative program implementation • Serves as a point of contact for NAGPRA inquiries. • Responds to inquiries and drafts correspondences to NAGPRA requests. Obtains the appropriate signatures. • Supervises interns, students, and volunteers. • Assists with identifying and applying for grants. • Coordinates and advises SF State NAGPRA Faculty Advisory Board. • Identifies materials for conservation and digital photo documentation. • Maintains NAGPRA's website and other social media sites. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Typical knowledge and skill requirements: • Entry qualifications as described above. • Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. • Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and affecting the applicable program, organizational unit, and/or administrative specialty. • Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. • Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. • Ability to organize and plan work and projects including handling multiple priorities. • Ability to make independent decisions and exercise sound judgment. • Ability to compile, write, and present reports related to program or administrative specialty. • Demonstrated ability to establish and maintain effective working relationships within and outside the workgroup and serve as a liaison for the organizational unit. Preferred Qualifications • BA or BS in Anthropology, American Indian Studies, Museum Studies, or a related field or two years of • administrative or equivalent experience. • Working knowledge of Native American prehistory, history, and culture, with a focus on northern California tribal • communities. • Intermediate to advanced use of Microsoft Office products, such as MS Word, MS Excel, MS Access. • Advanced knowledge of NAGPRA and CalNAGPRA legislation. • Experience using PastPerfect with managing collections. • Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Required License/Certification California's Driver License Environmental/Physical/Special Some travel will be required between the collections located at SF State main campus and Estuary Ocean Science Center in Tiburon. Work in enclosed spaces and heights, and in dusty, moldy conditions Be comfortable working around human remains (applicant does not need to handle human remains but must be able to work in a room with human remains). Must wear protective clothing and equipment. Ability to climb a ladder and stairs to access collections. Ability to lift and carry 25-pound boxes. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: May 21, 2021
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Description: Recruitment Details Recruitment Number VA1390 Posting Period Open Until Filled (Review of Applications will begin 04/21/21. Applications received after that date may be considered.) On Campus Only No Working Title REGIONAL OUTREACH AND DEVELOPMENT MANAGER (Administrator I) Class Title ADMINISTRATOR I Level/Range/Grade 1 Salary Range (From $ to $) Salary commensurate with background and experience of the individual selected. (Anticipated hiring range: $45,000 - $50,000 per year). Department University Development Number of Positions 1 FLSA Code Exempt Status At Will Full-time/part-time Full-time Pay Plan 12/12 CBU/MOU M80 - Management Personnel Plan Quick Link https://jobs.csuchico.edu/postings/6395 Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day Primary Duties Reporting to the Associate Vice President of University Advancement, the Executive Outreach and Development Manager is responsible for identification of and outreach to alumni, foundation and corporate executives and initiating relationships that support philanthropic giving to the university. The incumbent is responsible for assessing new donor prospects for giving capacity, affinity, and inclination to support the university. After originating contact with new donor prospects the outreach officer will facilitate meetings with an appropriate regional officer. The incumbent will participate as a member of the University Advancement Division in the execution of a comprehensive development program with a particular focus on new prospect identification and engagement and managing a small portfolio of donors. Additionally, the Regional Outreach and Development Manager will provide support to a team of regional development professionals by securing meeting appointments with prospects in their region and providing logistical management. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1390-Position-Description Knowledge, Skills and Abilities KNOWLEDGE: Incumbent must possess: • Thorough knowledge of: • English grammar, punctuation and spelling. • Office methods, procedures and practices. • Fluency in using standard office equipment (computers, copiers, phones) and standard office software packages such as, Microsoft Office (Word, Excel, and Outlook) and related computer software packages. • General working knowledge of applicable University infrastructure, policies, and procedures. SKILLS: Incumbent must possess: • An authentic and evident passion and dedication to the students and mission of Chico State. • Very strong verbal communication skills and proven ability to generate interest, create excitement, and connect with people over the phone. • Must be able to listen carefully as well as to influence and persuade others. • Solution-oriented mind-set. Brings creative options to everyday challenges. • Tenacity. Candidate must have a strong desire and intent to succeed, including a willingness to make hundreds of phone calls. • Creative, proactive, with can-do work ethic; self-starter with ability to work independently and as part of a team. • Active problem solving and effective interpersonal skills as work often involves frontline contacts with a variety of campus and community individuals. • Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. • Demonstrated competence in effectively presenting standard information in writing. • Typing and keyboarding skills. ABILITIES: Must have the ability to: • Learn, independently interpret, and apply a wide variety of complex policies and procedures, and be able to identify deviations from applicable policies. • Apply independent judgment, discretion, and initiative to address problems, participate in developing practical, thorough and, at times, creative solutions. • Respond to routine inquiries and explain standard policies and procedures to others. • Identify and solve standard problems where policy and procedures are referenced and refer more complex problems to appropriate staff. • Perform standard arithmetic calculations of a transactional nature, including tracking and comparing data. • Use standard office equipment as well as quickly learn to use new office support technology systems and software packages. • Perform assigned duties. Required Education and/or Experience Bachelor's Degree AND A minimum of one year experience in nonprofit fundraising. Recruitment Preferences Preference may be given to applicant with the following as they may be considered specialized skills: • Experience in campaign fund-raising or development. • Chico State Alumni. • Experience planning a Giving Day. • Experience using iModules or Mobile Cause. Special Requirements • California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. • The person holding this position is considered a "Limited Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017), as a condition of employment. • This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). PHYSICAL REQUIREMENTS: Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office. WORK ENVIRONMENT: Typical office environment operating standard office equipment. Benefits This position qualifies for benefits including tuition fee waiver (if eligible Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community California State University (CSU), Chico is a comprehensive and residential public University, holding Hispanic-Serving Institution (HSI) designation and operating as part of the 23-campus CSU system. The University enrolls over 17,000 students from diverse cultural, ethnic, and socioeconomic backgrounds, with over half identifying as first-generation college students. Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, "Today Decides Tomorrow," is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from San Francisco Bay Area. A safe residential community, Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that CSU, Chico stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land and the waters that run through campus. CSU, Chico is committed to recruiting outstanding candidates who reflect the diverse, intercultural, and intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of achievement gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and activities that support an inclusive, accessible, and equitable learning and working environment. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Open Date (posting open date) 04/06/2021 Close Date (posting close date) Open Until Filled Yes Applicant Documents Required Documents 1. Résumé 2. Cover Letter Optional Documents 1. Optional Applicant Documents Closing Date/Time: Open until filled
May 11, 2021
Full Time
Description: Recruitment Details Recruitment Number VA1390 Posting Period Open Until Filled (Review of Applications will begin 04/21/21. Applications received after that date may be considered.) On Campus Only No Working Title REGIONAL OUTREACH AND DEVELOPMENT MANAGER (Administrator I) Class Title ADMINISTRATOR I Level/Range/Grade 1 Salary Range (From $ to $) Salary commensurate with background and experience of the individual selected. (Anticipated hiring range: $45,000 - $50,000 per year). Department University Development Number of Positions 1 FLSA Code Exempt Status At Will Full-time/part-time Full-time Pay Plan 12/12 CBU/MOU M80 - Management Personnel Plan Quick Link https://jobs.csuchico.edu/postings/6395 Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day Primary Duties Reporting to the Associate Vice President of University Advancement, the Executive Outreach and Development Manager is responsible for identification of and outreach to alumni, foundation and corporate executives and initiating relationships that support philanthropic giving to the university. The incumbent is responsible for assessing new donor prospects for giving capacity, affinity, and inclination to support the university. After originating contact with new donor prospects the outreach officer will facilitate meetings with an appropriate regional officer. The incumbent will participate as a member of the University Advancement Division in the execution of a comprehensive development program with a particular focus on new prospect identification and engagement and managing a small portfolio of donors. Additionally, the Regional Outreach and Development Manager will provide support to a team of regional development professionals by securing meeting appointments with prospects in their region and providing logistical management. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1390-Position-Description Knowledge, Skills and Abilities KNOWLEDGE: Incumbent must possess: • Thorough knowledge of: • English grammar, punctuation and spelling. • Office methods, procedures and practices. • Fluency in using standard office equipment (computers, copiers, phones) and standard office software packages such as, Microsoft Office (Word, Excel, and Outlook) and related computer software packages. • General working knowledge of applicable University infrastructure, policies, and procedures. SKILLS: Incumbent must possess: • An authentic and evident passion and dedication to the students and mission of Chico State. • Very strong verbal communication skills and proven ability to generate interest, create excitement, and connect with people over the phone. • Must be able to listen carefully as well as to influence and persuade others. • Solution-oriented mind-set. Brings creative options to everyday challenges. • Tenacity. Candidate must have a strong desire and intent to succeed, including a willingness to make hundreds of phone calls. • Creative, proactive, with can-do work ethic; self-starter with ability to work independently and as part of a team. • Active problem solving and effective interpersonal skills as work often involves frontline contacts with a variety of campus and community individuals. • Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. • Demonstrated competence in effectively presenting standard information in writing. • Typing and keyboarding skills. ABILITIES: Must have the ability to: • Learn, independently interpret, and apply a wide variety of complex policies and procedures, and be able to identify deviations from applicable policies. • Apply independent judgment, discretion, and initiative to address problems, participate in developing practical, thorough and, at times, creative solutions. • Respond to routine inquiries and explain standard policies and procedures to others. • Identify and solve standard problems where policy and procedures are referenced and refer more complex problems to appropriate staff. • Perform standard arithmetic calculations of a transactional nature, including tracking and comparing data. • Use standard office equipment as well as quickly learn to use new office support technology systems and software packages. • Perform assigned duties. Required Education and/or Experience Bachelor's Degree AND A minimum of one year experience in nonprofit fundraising. Recruitment Preferences Preference may be given to applicant with the following as they may be considered specialized skills: • Experience in campaign fund-raising or development. • Chico State Alumni. • Experience planning a Giving Day. • Experience using iModules or Mobile Cause. Special Requirements • California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. • The person holding this position is considered a "Limited Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017), as a condition of employment. • This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). PHYSICAL REQUIREMENTS: Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office. WORK ENVIRONMENT: Typical office environment operating standard office equipment. Benefits This position qualifies for benefits including tuition fee waiver (if eligible Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community California State University (CSU), Chico is a comprehensive and residential public University, holding Hispanic-Serving Institution (HSI) designation and operating as part of the 23-campus CSU system. The University enrolls over 17,000 students from diverse cultural, ethnic, and socioeconomic backgrounds, with over half identifying as first-generation college students. Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, "Today Decides Tomorrow," is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from San Francisco Bay Area. A safe residential community, Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that CSU, Chico stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land and the waters that run through campus. CSU, Chico is committed to recruiting outstanding candidates who reflect the diverse, intercultural, and intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of achievement gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and activities that support an inclusive, accessible, and equitable learning and working environment. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Open Date (posting open date) 04/06/2021 Close Date (posting close date) Open Until Filled Yes Applicant Documents Required Documents 1. Résumé 2. Cover Letter Optional Documents 1. Optional Applicant Documents Closing Date/Time: Open until filled
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Description: Bulletin #200075; 03/11/2021 HEALTH & SAFETY COORDINATOR Administrative Analyst/Specialist - Exempt I Risk Management & Environmental, Health & Safety Salary Range: $3,897 - $7,051/Monthly Work Schedule: Full-time, Monday - Friday, 8:00 am to 5:00 pm; exempt classification. Essential Functions: Under the general supervision of the Risk Management & Environmental, Health & Safety (RM/EHS) Director, the incumbent is responsible for the development, oversight, training, and continual improvement of the occupational safety program. A key component of these responsibilities is the development of curriculum and delivery of instructor-led and on-line training resources that increases employee, supervisor, visitor, contractor, and management competencies related to general and workplace safety and injury/illness prevention, and the management and recordkeeping of work-related injuries. The Health & Safety Coordinator will investigate, develop and implement on-line training opportunities and coordinate the university Learning Management System (LMS) with the course content associated with the on-line training resources. Through a process of collaboration and continual development with California State University and RM/EHS colleagues, including colleagues in Workers' Compensation, Facilities and other key campus partners, the Health & Safety Coordinator will identify safety and injury prevention techniques and training, continuously improve curriculum and training delivery methods, annually update procedures to reflect currency with standards and collectively maintain metrics to evaluate and identify areas for improvement. This position shall implement all aspects of the university Injury and Illness prevention Program (IIPP), conduct ergonomic evaluations and provide recommendations as required, investigate unsafe conditions or work practices, serve on the university emergency response team and support all aspects of the Emergency Operations Center (EOC) as it pertains to the safety of the campus community and visitors to the campus, coordinate industrial hygiene investigations and surveys to ensure the health and well-being of the campus community, support California State University system-wide safety-related activities, and reporting to regulatory agencies, support the university spill response team, and provide guidance and support to various campus safety-related committees. The Health & Safety Coordinator facilitates investigations into safety-related complaints, nuisance conditions, and performs accident and near-miss reporting. The incumbent shall conduct their duties as the subject matter expert for the campus on issues, inquiries, and challenges related to safety compliance and shall ensure the objectives of a safe and healthful working environment. This position performs tasks and actions at the discretion of the RM/EHS Director in support of departmental mission objectives. The incumbent shall serve as the designee for the RM/EHS Director at critical meetings, activities or events as deemed necessary for the department. Required Qualifications & Experience: A bachelor's degree or equivalent from an accredited four-year college or university in environmental health, occupational safety, environmental science, public health, industrial hygiene, or a related discipline; and at least three years of professional work experience in the field of occupational safety and health compliance in an industrial, higher education, public entity, or related field. The incumbent must obtain within 3 months of employment or have a current respirator certification, and be Hazardous Waste Operations and Emergency Response (HAZWOPER) 40-hour certified. Must have a thorough working knowledge of Title 8 of the California Code of Regulations, and interpreting those standards in applying to an operational or industrial workplace. The incumbent must possess: excellent customer service skills; interpersonal communication skills (written and oral); computer skills (Microsoft Office Suite); organizational skills; and demonstrated skill at developing and presenting effective and engaging training sessions with an emphasis on electronic learning applications. The incumbent must be able to wear various forms of personal protective equipment (PPE). Demonstrated ability and/or interest in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. Desired Qualifications: Proficiency in conducting ergonomic assessments, maintaining an Occupational Safety & Health Administration (OSHA) 300 Log, and in developing and presenting excel spreadsheets and charts. Certification as an ergonomist, OSHA 10/30 Hour, Forklift Instructor, Registered Environmental Health Specialist (REHS), asbestos/lead project manager, Associate Safety Professional (ASP), Certified Safety Professional (CSP), and/or Certified Hazardous Materials Manager (CHMM) are desired. Experience in implementing electronic training courses through a learning management system (LMS) approach. Closing Date: Review of applications will begin on March 25, 2021 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in California State University Executive Order 1083 revised July 21, 2017 as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: May 31, 2021
May 11, 2021
Full Time
Description: Bulletin #200075; 03/11/2021 HEALTH & SAFETY COORDINATOR Administrative Analyst/Specialist - Exempt I Risk Management & Environmental, Health & Safety Salary Range: $3,897 - $7,051/Monthly Work Schedule: Full-time, Monday - Friday, 8:00 am to 5:00 pm; exempt classification. Essential Functions: Under the general supervision of the Risk Management & Environmental, Health & Safety (RM/EHS) Director, the incumbent is responsible for the development, oversight, training, and continual improvement of the occupational safety program. A key component of these responsibilities is the development of curriculum and delivery of instructor-led and on-line training resources that increases employee, supervisor, visitor, contractor, and management competencies related to general and workplace safety and injury/illness prevention, and the management and recordkeeping of work-related injuries. The Health & Safety Coordinator will investigate, develop and implement on-line training opportunities and coordinate the university Learning Management System (LMS) with the course content associated with the on-line training resources. Through a process of collaboration and continual development with California State University and RM/EHS colleagues, including colleagues in Workers' Compensation, Facilities and other key campus partners, the Health & Safety Coordinator will identify safety and injury prevention techniques and training, continuously improve curriculum and training delivery methods, annually update procedures to reflect currency with standards and collectively maintain metrics to evaluate and identify areas for improvement. This position shall implement all aspects of the university Injury and Illness prevention Program (IIPP), conduct ergonomic evaluations and provide recommendations as required, investigate unsafe conditions or work practices, serve on the university emergency response team and support all aspects of the Emergency Operations Center (EOC) as it pertains to the safety of the campus community and visitors to the campus, coordinate industrial hygiene investigations and surveys to ensure the health and well-being of the campus community, support California State University system-wide safety-related activities, and reporting to regulatory agencies, support the university spill response team, and provide guidance and support to various campus safety-related committees. The Health & Safety Coordinator facilitates investigations into safety-related complaints, nuisance conditions, and performs accident and near-miss reporting. The incumbent shall conduct their duties as the subject matter expert for the campus on issues, inquiries, and challenges related to safety compliance and shall ensure the objectives of a safe and healthful working environment. This position performs tasks and actions at the discretion of the RM/EHS Director in support of departmental mission objectives. The incumbent shall serve as the designee for the RM/EHS Director at critical meetings, activities or events as deemed necessary for the department. Required Qualifications & Experience: A bachelor's degree or equivalent from an accredited four-year college or university in environmental health, occupational safety, environmental science, public health, industrial hygiene, or a related discipline; and at least three years of professional work experience in the field of occupational safety and health compliance in an industrial, higher education, public entity, or related field. The incumbent must obtain within 3 months of employment or have a current respirator certification, and be Hazardous Waste Operations and Emergency Response (HAZWOPER) 40-hour certified. Must have a thorough working knowledge of Title 8 of the California Code of Regulations, and interpreting those standards in applying to an operational or industrial workplace. The incumbent must possess: excellent customer service skills; interpersonal communication skills (written and oral); computer skills (Microsoft Office Suite); organizational skills; and demonstrated skill at developing and presenting effective and engaging training sessions with an emphasis on electronic learning applications. The incumbent must be able to wear various forms of personal protective equipment (PPE). Demonstrated ability and/or interest in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. Desired Qualifications: Proficiency in conducting ergonomic assessments, maintaining an Occupational Safety & Health Administration (OSHA) 300 Log, and in developing and presenting excel spreadsheets and charts. Certification as an ergonomist, OSHA 10/30 Hour, Forklift Instructor, Registered Environmental Health Specialist (REHS), asbestos/lead project manager, Associate Safety Professional (ASP), Certified Safety Professional (CSP), and/or Certified Hazardous Materials Manager (CHMM) are desired. Experience in implementing electronic training courses through a learning management system (LMS) approach. Closing Date: Review of applications will begin on March 25, 2021 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in California State University Executive Order 1083 revised July 21, 2017 as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: May 31, 2021
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title OES Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Emergency Services Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday to Friday: 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range {$5,603.00 - $6,226.00 Per Month} {$67,236.00 - $74,712.00 Annually} Salary is commensurate with experience. Position Summary The OES Coordinator will assist and provide administrative support to the OES Director as needed to ensure San Francisco State University are trained and well-equipped to respond to campus-wide incidents and wide-scale emergencies. Position Information Independently oversee emergency management programs and initiatives on Campus Independently research, compile, and analyze data surrounding a variety of administrative, management, fiscal and compliance issues related to emergency management. Results will be used for the development and implementation of new processes and strategic, long-term planning to meet programmatic and administrative goals. Lead in the design, development, implementation, and management of existing and new programs, systems, procedures, and methods of operation related to emergency operations administration on Campus. Facilitate the buildout of the Emergency Operations Center (EOC). This includes researching relevant standards and best practices around properly equipping the EOC to support the Campus' response and recovery efforts. Prepare a variety of emergency management reports for dissemination and presentation to Campus leadership. Prepare and upkeep the integrity of the annual emergency management training matrixes. Review Campus and Department Emergency Operations Plans (EOPs) annually and provide recommendations as appropriate. Aggregate and maintain an inventory of emergency resources on Campus. Research and explore opportunities for mutual aid assistance. Maintain integrity of emergency management training programs to ensure compliance with industry standards and best practices. Lead documentation and record retention for emergency management related records. Collaborate with various Campus stakeholders in the development of scenario-specific annexes to the EOP. Coordinate and liaison with Campus stakeholders around emergency management activities. Provide in-person training for SF State faculty, staff, students, and community members around emergency preparedness and response. Aside from leading training sessions, this also includes reserving space and event set up. Lead development and migration to online training platforms. Facilitate emergency management tabletops and exercises in line with Campus emergency exercise schedules. Lead coordination of building evacuation drills. This includes participating in drills, document aggregation, and action item tracking. Provide advisory support for Campus business units related to emergency management initiatives and resources. Lead outreach event planning for events like the annual Campus Safety Week. Lead the development and maintenance of emergency management web pages and social media platforms. Lead business innovation and process improvement efforts, often developing new strategic approaches and solutions. Address problems from a broad interactive perspective using advanced research and analytical skills to conceive new solutions. Serve as the key contact and expert for emergency management activities on Campus. This includes maintaining high-level and diverse contacts within the CSU system and outside entities. During activation of EOC, assist OES Director as needed with documentation and coordination of staff reporting to the EOC. During EOC activations, use substantial judgement in the analysis, interpretation, integration, and application of complex data and information and the subsequent actions to take. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor's Degree or equivalent work experience. Two years of experience in emergency management program administration. Must be proficient with Microsoft Office Suite. Must be proficient with social media and the use of the internet. Minimum (5) years' Administrative experience. Must have strong written and oral communication skills and be able to communicate with all functional levels of the organization. Successful completion of the National Incident Management System (NIMS) training compliant Incident Command System (ICS) training course 100, 200, 300, 400, 700, 800 within six months of employment. Higher education experience a plus Environmental/Physical/Special This position will occasionally require working outside of regular business hours on an as needed basis when actual incidents warrant activation of the Emergency Operations Center. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 30, 2022
May 11, 2021
Full Time
Description: Working Title OES Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Emergency Services Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday to Friday: 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range {$5,603.00 - $6,226.00 Per Month} {$67,236.00 - $74,712.00 Annually} Salary is commensurate with experience. Position Summary The OES Coordinator will assist and provide administrative support to the OES Director as needed to ensure San Francisco State University are trained and well-equipped to respond to campus-wide incidents and wide-scale emergencies. Position Information Independently oversee emergency management programs and initiatives on Campus Independently research, compile, and analyze data surrounding a variety of administrative, management, fiscal and compliance issues related to emergency management. Results will be used for the development and implementation of new processes and strategic, long-term planning to meet programmatic and administrative goals. Lead in the design, development, implementation, and management of existing and new programs, systems, procedures, and methods of operation related to emergency operations administration on Campus. Facilitate the buildout of the Emergency Operations Center (EOC). This includes researching relevant standards and best practices around properly equipping the EOC to support the Campus' response and recovery efforts. Prepare a variety of emergency management reports for dissemination and presentation to Campus leadership. Prepare and upkeep the integrity of the annual emergency management training matrixes. Review Campus and Department Emergency Operations Plans (EOPs) annually and provide recommendations as appropriate. Aggregate and maintain an inventory of emergency resources on Campus. Research and explore opportunities for mutual aid assistance. Maintain integrity of emergency management training programs to ensure compliance with industry standards and best practices. Lead documentation and record retention for emergency management related records. Collaborate with various Campus stakeholders in the development of scenario-specific annexes to the EOP. Coordinate and liaison with Campus stakeholders around emergency management activities. Provide in-person training for SF State faculty, staff, students, and community members around emergency preparedness and response. Aside from leading training sessions, this also includes reserving space and event set up. Lead development and migration to online training platforms. Facilitate emergency management tabletops and exercises in line with Campus emergency exercise schedules. Lead coordination of building evacuation drills. This includes participating in drills, document aggregation, and action item tracking. Provide advisory support for Campus business units related to emergency management initiatives and resources. Lead outreach event planning for events like the annual Campus Safety Week. Lead the development and maintenance of emergency management web pages and social media platforms. Lead business innovation and process improvement efforts, often developing new strategic approaches and solutions. Address problems from a broad interactive perspective using advanced research and analytical skills to conceive new solutions. Serve as the key contact and expert for emergency management activities on Campus. This includes maintaining high-level and diverse contacts within the CSU system and outside entities. During activation of EOC, assist OES Director as needed with documentation and coordination of staff reporting to the EOC. During EOC activations, use substantial judgement in the analysis, interpretation, integration, and application of complex data and information and the subsequent actions to take. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor's Degree or equivalent work experience. Two years of experience in emergency management program administration. Must be proficient with Microsoft Office Suite. Must be proficient with social media and the use of the internet. Minimum (5) years' Administrative experience. Must have strong written and oral communication skills and be able to communicate with all functional levels of the organization. Successful completion of the National Incident Management System (NIMS) training compliant Incident Command System (ICS) training course 100, 200, 300, 400, 700, 800 within six months of employment. Higher education experience a plus Environmental/Physical/Special This position will occasionally require working outside of regular business hours on an as needed basis when actual incidents warrant activation of the Emergency Operations Center. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 30, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Area Coordinator (Student Services Professional II) - Residential Life SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type Temporary, three year appointment ending June 15, 2024 Time Base Full Time 1.0 Work Schedule Monday-Friday 9AM to 12 Noon and 1PM to 6PM; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $4,304.00 - $6,120.00 per month ($51,648.00 - $73,440.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Residential Education & Leadership, the Area Coordinator is a full-time, live-in position that assists in the overall design, implementation, and daily administration of the Residential Life program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. The Area Coordinator performs a wide variety of generally complex Student Service professional work in the coordination and implementation of the Residential Education program as well as the overall Residential Life and Housing programs. The incumbent is responsible for the following areas in their specific residential community: case management centering around student behavior, supervision and leadership, community development and student success. In addition the Area Coordinator assists in the overall development and implementation of the Residential Life and Student Housing programs. Position Information Case Management and Student Behavior General Utilize student behavior software as trained and directed. Ensure responsiveness to timelines and ongoing updates Work collaboratively with other units engaged in supporting students Communicate concerns, recommendations, and Case Management Serve in a case manager role to identify, assess, and address student concerns and crisis. Advocate for and support students' needs in a conscientious, appropriate, and timely manner Be available to address day-to-day resident concerns within respective residential community, as needed, and available to students while in their residence. Provide support to residents experiencing academic difficulties and/or personal problems in areas such as: sexuality, eating disorders, interpersonal relationships, and adjusting to college. When necessary, refer students to appropriate university and/or community resources. Consult with Residential Life professional staff about student medical, physical, and mental health issues. Consult and collaborate with other university units regarding student behavior as appropriate. Refer students to appropriate resources as necessary Review regularly and resolve or reaffirm student caseloads each semester. Student Rights and Responsibilities Oversee the implementation of University policy, Residential Life Community Living Standards, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University Action Care Team members. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Effectively inform residents within the designated community or neighborhood of Federal, State, Local, University, and residential community policies and regulations. Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Consult with Residential Life professional staff about matters relating to student conduct within the residential community setting, and discuss alternatives for handling problems. Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based conduct process. In a timely manner, meet with residents who have allegedly violated residential community regulations and implement appropriate residential conduct action as approved by the Conduct Coordinator and Assistant Director of Conduct and Support Services. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Provide Residential Life Leadership Team member with timely and appropriate information as it relates to residents experiencing challenges. Review regularly and resolve or reaffirm student caseloads each month Campus Safety Ensure that safety and security procedures are established and maintained. Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Area Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Supervision and Leadership Direct Supervision Plan, direct, coach, and oversee the Residential Coordinators and/or Assistant Residential Coordinators according to the objectives established for the department. Play an active role in the development, assignment of work, and performance evaluation of Residential Coordinators. General Supervision Indirectly supervise residential life compensated student leaders according to the objectives established for the department. Assist with recruitment, selection, placement, evaluation, and personnel administration for area residential life compensated student leaders. Assist in the development and implementation of a training program which is well-organized, relevant to best and promising practices in the field of higher education, and preparing student leaders for their positions. Leadership Provide opportunities for student leadership development within designated community and within the residential community. Serve as an advisor for a residential student organization (RHA, Hall Government, etc.) Residential and Student Life Administration Train, develop, and evaluate the overall student services and support within the community through the work of the Residential Coordinators. Participate in centralized planning efforts for Residential Life and Student Life. Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Assessment Assess student needs at the beginning of each semester Support student leader and department assessment Assist in the development of an evidence-based culture of decision making and goal setting Education & Engagement Plan, Implement, and Evaluate a student life engagement program which includes academic, social justice, wellness programs as well as a semester plan for intentional interactions with student leaders and their respective residents. Assist with interpretation and implementation of Residential Life, Student Housing, and University policies and procedures. Serve as an appropriate role model in regards to the Residential Life and Student Housing regulations and guidelines. In accordance to the standards of the University Conflict of Interest policy, facilitate programming purchases as needed. Support, attend, and participate in departmental and division wide programs and initiatives (e.g. GatorFest, Gator Days, and other community wide programs etc.). General Chair or serve on Departmental committees as assigned. Serve on Divisional, and University committees as assigned. Attend meetings and training sessions before the start of each semester. Establish and maintain productive and effective, inclusive working relationships amongst residents and campus community. Community Development and Student Success Community Engagement | Consult and collaborate with campus partners on the creation and delivery of programs and services to students. Assist student members, in developing and implementing community-wide educational, social, and recreational event programming. Academic Support | Create and maintain a living/learning environment that helps students connect with peers, promotes academic support, sleep, basic needs, and overall wellness. Oversee implementation of Living Learning Community and Special Interest Housing within your residential area. Assistant the Academic Success Coordinator in the implementation of student success initiatives throughout your residential community. Social Justice | Develop a multicultural community that promotes an atmosphere of appreciation, understanding, and acceptance of individual differences and lifestyles regardless of physical abilities, race, ethnicity, sexual orientation, religion, age, gender or political affiliation. Make conscious efforts to create a sense of inclusion for students within the residential community who are members of a target group. Include in staff training programs at least one session per semester which address the issues of diversity. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Due to the responsibilities and nature of this position, preferred qualification that will lead to success in this role include: Master's Degree in Higher Education Administration, Student Affairs, or related field At least 2 years of post-master's degree experience in Residential Life, Housing, or related student services position. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: May 9, 2022
May 12, 2021
Full Time
Description: Working Title Area Coordinator (Student Services Professional II) - Residential Life SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type Temporary, three year appointment ending June 15, 2024 Time Base Full Time 1.0 Work Schedule Monday-Friday 9AM to 12 Noon and 1PM to 6PM; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $4,304.00 - $6,120.00 per month ($51,648.00 - $73,440.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Residential Education & Leadership, the Area Coordinator is a full-time, live-in position that assists in the overall design, implementation, and daily administration of the Residential Life program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. The Area Coordinator performs a wide variety of generally complex Student Service professional work in the coordination and implementation of the Residential Education program as well as the overall Residential Life and Housing programs. The incumbent is responsible for the following areas in their specific residential community: case management centering around student behavior, supervision and leadership, community development and student success. In addition the Area Coordinator assists in the overall development and implementation of the Residential Life and Student Housing programs. Position Information Case Management and Student Behavior General Utilize student behavior software as trained and directed. Ensure responsiveness to timelines and ongoing updates Work collaboratively with other units engaged in supporting students Communicate concerns, recommendations, and Case Management Serve in a case manager role to identify, assess, and address student concerns and crisis. Advocate for and support students' needs in a conscientious, appropriate, and timely manner Be available to address day-to-day resident concerns within respective residential community, as needed, and available to students while in their residence. Provide support to residents experiencing academic difficulties and/or personal problems in areas such as: sexuality, eating disorders, interpersonal relationships, and adjusting to college. When necessary, refer students to appropriate university and/or community resources. Consult with Residential Life professional staff about student medical, physical, and mental health issues. Consult and collaborate with other university units regarding student behavior as appropriate. Refer students to appropriate resources as necessary Review regularly and resolve or reaffirm student caseloads each semester. Student Rights and Responsibilities Oversee the implementation of University policy, Residential Life Community Living Standards, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University Action Care Team members. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Effectively inform residents within the designated community or neighborhood of Federal, State, Local, University, and residential community policies and regulations. Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Consult with Residential Life professional staff about matters relating to student conduct within the residential community setting, and discuss alternatives for handling problems. Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based conduct process. In a timely manner, meet with residents who have allegedly violated residential community regulations and implement appropriate residential conduct action as approved by the Conduct Coordinator and Assistant Director of Conduct and Support Services. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Provide Residential Life Leadership Team member with timely and appropriate information as it relates to residents experiencing challenges. Review regularly and resolve or reaffirm student caseloads each month Campus Safety Ensure that safety and security procedures are established and maintained. Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Area Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Supervision and Leadership Direct Supervision Plan, direct, coach, and oversee the Residential Coordinators and/or Assistant Residential Coordinators according to the objectives established for the department. Play an active role in the development, assignment of work, and performance evaluation of Residential Coordinators. General Supervision Indirectly supervise residential life compensated student leaders according to the objectives established for the department. Assist with recruitment, selection, placement, evaluation, and personnel administration for area residential life compensated student leaders. Assist in the development and implementation of a training program which is well-organized, relevant to best and promising practices in the field of higher education, and preparing student leaders for their positions. Leadership Provide opportunities for student leadership development within designated community and within the residential community. Serve as an advisor for a residential student organization (RHA, Hall Government, etc.) Residential and Student Life Administration Train, develop, and evaluate the overall student services and support within the community through the work of the Residential Coordinators. Participate in centralized planning efforts for Residential Life and Student Life. Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Assessment Assess student needs at the beginning of each semester Support student leader and department assessment Assist in the development of an evidence-based culture of decision making and goal setting Education & Engagement Plan, Implement, and Evaluate a student life engagement program which includes academic, social justice, wellness programs as well as a semester plan for intentional interactions with student leaders and their respective residents. Assist with interpretation and implementation of Residential Life, Student Housing, and University policies and procedures. Serve as an appropriate role model in regards to the Residential Life and Student Housing regulations and guidelines. In accordance to the standards of the University Conflict of Interest policy, facilitate programming purchases as needed. Support, attend, and participate in departmental and division wide programs and initiatives (e.g. GatorFest, Gator Days, and other community wide programs etc.). General Chair or serve on Departmental committees as assigned. Serve on Divisional, and University committees as assigned. Attend meetings and training sessions before the start of each semester. Establish and maintain productive and effective, inclusive working relationships amongst residents and campus community. Community Development and Student Success Community Engagement | Consult and collaborate with campus partners on the creation and delivery of programs and services to students. Assist student members, in developing and implementing community-wide educational, social, and recreational event programming. Academic Support | Create and maintain a living/learning environment that helps students connect with peers, promotes academic support, sleep, basic needs, and overall wellness. Oversee implementation of Living Learning Community and Special Interest Housing within your residential area. Assistant the Academic Success Coordinator in the implementation of student success initiatives throughout your residential community. Social Justice | Develop a multicultural community that promotes an atmosphere of appreciation, understanding, and acceptance of individual differences and lifestyles regardless of physical abilities, race, ethnicity, sexual orientation, religion, age, gender or political affiliation. Make conscious efforts to create a sense of inclusion for students within the residential community who are members of a target group. Include in staff training programs at least one session per semester which address the issues of diversity. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Due to the responsibilities and nature of this position, preferred qualification that will lead to success in this role include: Master's Degree in Higher Education Administration, Student Affairs, or related field At least 2 years of post-master's degree experience in Residential Life, Housing, or related student services position. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: May 9, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Outreach Recruitment & Retention Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* The Division of Equity & Community Inclusion opened at SF State in academic year 2017-18! This new division is responsible for leading, coordinating, implementing and evaluating a broad range of sustained programs, initiatives, events and activities designed to: - Facilitate intercultural/intergroup dialogue, - Promote equity and inclusion, - Advance social justice, and - Improve campus climate for all of our students. Among several desired outcomes, most notably Equity & Community Inclusion works collaboratively with campus partners (including student clubs and organizations) to close the educational equity gap in support of our Graduation Initiative 2025 goals, as well as fuel and support our diverse students' hopes and dreams to graduate and go on to make a positive impact in their communities and on the world. Department Description The Black Unity Center started as one of six Black Student Union Demands developed in 2015. This serves as a space for student engagement and achievement! Mission Statement The mission of the Center is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 9 a.m. to 6 p.m. Anticipated Hiring Range* $4,691 - $4,925 per month ($56,292 - $59,100 annually) Salary is commensurate with experience. Position Summary* The Outreach Recruitment & Retention Specialist reports to the Director, Black Unity Center, which is part of the Division of Equity & Community Inclusion (DECI) at SF State. DECI's portfolio includes Asian American & Pacific Islander Student Services, Black Unity Center, Dream/AB540 Resource Center, Interfaith Programs, Latinx Student Services, and LGBTQ Student Life. The mission of the Black Unity Center (BUC) is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Under the direct supervision of the Black Unity Center Director and in close, ongoing communication and collaboration with the Office of Undergraduate Admissions & Recruitment, the Outreach Recruitment & Retention Specialist creates, implements, evaluates and continually improves recruitment initiatives to increase the number of first-year and transfer admit students of African descent who matriculate at San Francisco State University (SFSU) on the path to college success. In alignment with SF State's broader strategic enrollment management goals, the incumbent is responsible for planning and delivering programs for establishing and/or sustaining viable pipelines to enhance the recruitment of academically prepared students of African descent through partnerships with K-12 schools, community colleges and other four-year institutions. The incumbent is also responsible for developing precollege programs and events to assist students with topics such as academic preparation, scholarships, financial aid and financial literacy, and admissions/applications processes. The incumbent collaborates closely with on-campus partners such as Black Student Organizations, the Africana Studies Department, Educational Opportunity Program (EOP), TRIO Student Support Services, Metro Academies College Success Program, and other offices/departments within the Student Affairs & Enrollment Management and Academic Affairs cabinet areas. The incumbent educates and collaborates with the public (including but not limited to parents, alumni, public policy entities, community-based organizations, and University stakeholders) regarding admissions requirements, policies, and processes for outreach and recruitment programs for students of African descent, and best practices for the successful matriculation, orientation and first year retention/persistence. Position Information Recruitment & Outreach Develop and manage a recruitment plan that includes strategically planned and data informed activities to increase the number of students of African descent by working closely with campus partners, community based organizations, and Black student organizations. Provide direct pre-admissions assistance and follow up for students of African descent who are interested in CSU/SFSU. This includes providing workshops, presentations, and conducting individual and group pre-admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan/implement recruitment activities in the Spring semester. Provide training and updates for community colleges, K-12, community-based organizations, and SFSU stakeholders related to trends, updates, policy, and process for outreach to and recruitment of students of African descent. Improve the vital yield activities for both freshmen and transfer admits, providing mentoring to students, supporting student cultural interests and student career planning. Implement new campaigns for pipeline cultivation, outreach, and recruitment events and activities where additional involvement and more targeted/concerted effort can result in improved yield further down the recruitment funnel for students of African descent. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, and programs and services including, but not limited to, the following areas: Admissions, Educational Opportunity Pathway Programs (EOPP), Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB 540/Undocumented Students, Early Start, New Student Programs, University Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Implement timelines and calendars for recruitment events to appropriate Student Affairs & Enrollment Management units, University Housing, Residential Life, Academic Affairs, the Division of Undergraduate Education and Academic Planning. Work with the Office of Undergraduate Admissions & Recruitment and other campus partners to create SFSU online/ web and print marketing geared to capture students of African descent. Develop promotional emails, videos, presentations and print and other marketing collateral used for recruitment efforts. Capture and post campus events on social media to showcase activities for prospective students and applicants. Assist in the planning and implementation of on and off campus special events. Represent the Black Unity Center at selected campus, regional receptions, community, and statewide CSU events. Participate in department meetings and trainings for both the Black Unity Center and the Office of Undergraduate Admissions & Recruitment. Serve on relevant campus committees, programs, and projects as assigned by the Director of Black Unity Center. Serve as an advisor and resource to campus departments and leadership in their work recruiting and retention of Back students, advancing campus-wide competency and knowledge of high impact practices, strategies, and outcomes. Retention & Academic Success Works collaboratively with academic support services, such as Undergraduate Advising, First-Year Experience, Tutoring and Academic Support Services, University Library, and more on program development, implementation, and evaluation of co-curricular programming along with faculty in departments and programs utilizing high impact practices, theories, and praxes of social justice, Black student development and retention, as well as racial formative issues. Provide academic drop-in advising and support to provide resource information and referrals to campus support programs and co-curricular pathways. Create a retention and academic success communications strategy for first-year and transfer admits that includes, but is not limited to, maintaining website development and dissemination of e-flyers and social media posts. Plan social and cultural events for first-year and transfer students including a new student welcome and orientation aimed to support and retain Black Students and create community at SF State. Work with campus partners such as SAEM other resource centers, and the local community to plan, develop and implement a program of activities, including lectures, seminars and workshops. Develop and institutes program evaluation models and data collection for operational reporting purposes. Acts as liaison to student groups, plans and coordinates programs and events with groups to advance Black student retention at SF State and increase engagement within those groups. Co-create an on-going events engagement strategy with Black Unity Center's Student Engagement Specialist in consultation with the BUC Director and campus partners. Participate in Black Unity Center's programming and general campus outreach and awareness events and campaigns. Prepares and presents educational workshops and trainings for students, staff, and faculty, on topics related Black student recruitment and retention. Other duties as assigned. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an 'as needed' basis in response to changing workplace priorities and constituency demands. Minimum Qualifications* General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. Thorough knowledge of the principles of individual and group behavior; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; ability to carry out a variety of professionally complex assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals. Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related. Preferred Qualifications Master's degree preferred. Particular knowledge of California and the California State University (CSU) higher education environment. Knowledge of various African/African American histories and cultural realities. Knowledge of Student Development, Student Affairs, Student Services and/or Enrollment Services in higher education. Demonstrated experience with supervising employees. Strong written and verbal communication skills. Strong interpersonal skills. Demonstrated ability to establish and maintain effective rapport with a diverse range of constituencies in culturally responsive/inclusive manner. Experience in effective program design, planning, and implementation of a major project or activities targeting prospective students, including both first-time freshmen and transfer students. Knowledge of a wide-range of communication and design applications, including InDesign, Microsoft Office Suite, Drupal, Adobe Creative, page layout software, HTML, email, and social networking applications. Possession of strong communication skills and the ability to provide information accurately and effectively, both orally and in writing, to large groups and to individuals of culturally and economically diverse backgrounds. Ability to acquire and maintain current knowledge of K-12, community college, and higher education concerns. Ability to acquire and maintain current knowledge of community concerns that impact the success of students of African descent in higher education. Ability to establish and maintain cooperative working relationships with individuals across different communities while carrying out a variety of professionally complex assignments. Ability to accurately answer prospective student and parent/family questions regarding financial aid, housing, academic majors, student life, and other related concerns. Thorough knowledge of SFSU, its enrollment management philosophy, policies and procedures, programs, and services. Excellent time-management skills, ability to work effectively independently, and/or in teams on multiple tasks or projects. License/Certification Required Must possess a valid California Driver's License with no more than three moving violations within the last three years; must be able to obtain a Defensive Drivers Training Certificate after appointment. Must be able to make own transportation arrangements to meet outreach commitments on time if no access to car or possession of a California Driver's License. Environmental/Physical/Special Must be able to transport and load/unload outreach materials, or arrange for the transportation of outreach materials weighing up to 50 pounds. Must be able to competently interact with a culturally, ethnically, and racially diverse population of students, faculty, and staff. Some evening/weekend hours may be required during peak academic periods. Required to travel to off-campus locations for special activities or conferences. Ability to accommodate flexible work schedule providing outreach services to students and community agencies. Must be willing and able to travel distances of 50 miles or more throughout California. Must travel by air and stay overnight in hotels when attending outreach and recruitment functions and professional development events. Must be able to arrange own transportation to school visit sites, college fairs, workshops and pre-admissions events within California including nights, Saturdays and Sundays. Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admission events within California. If no access to car, must make their own transportation arrangements to meet outreach commitments on time. Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline Open Until Filled. Review of applications to begin 11/02/2020. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
May 11, 2021
Full Time
Description: Working Title Outreach Recruitment & Retention Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* The Division of Equity & Community Inclusion opened at SF State in academic year 2017-18! This new division is responsible for leading, coordinating, implementing and evaluating a broad range of sustained programs, initiatives, events and activities designed to: - Facilitate intercultural/intergroup dialogue, - Promote equity and inclusion, - Advance social justice, and - Improve campus climate for all of our students. Among several desired outcomes, most notably Equity & Community Inclusion works collaboratively with campus partners (including student clubs and organizations) to close the educational equity gap in support of our Graduation Initiative 2025 goals, as well as fuel and support our diverse students' hopes and dreams to graduate and go on to make a positive impact in their communities and on the world. Department Description The Black Unity Center started as one of six Black Student Union Demands developed in 2015. This serves as a space for student engagement and achievement! Mission Statement The mission of the Center is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 9 a.m. to 6 p.m. Anticipated Hiring Range* $4,691 - $4,925 per month ($56,292 - $59,100 annually) Salary is commensurate with experience. Position Summary* The Outreach Recruitment & Retention Specialist reports to the Director, Black Unity Center, which is part of the Division of Equity & Community Inclusion (DECI) at SF State. DECI's portfolio includes Asian American & Pacific Islander Student Services, Black Unity Center, Dream/AB540 Resource Center, Interfaith Programs, Latinx Student Services, and LGBTQ Student Life. The mission of the Black Unity Center (BUC) is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Under the direct supervision of the Black Unity Center Director and in close, ongoing communication and collaboration with the Office of Undergraduate Admissions & Recruitment, the Outreach Recruitment & Retention Specialist creates, implements, evaluates and continually improves recruitment initiatives to increase the number of first-year and transfer admit students of African descent who matriculate at San Francisco State University (SFSU) on the path to college success. In alignment with SF State's broader strategic enrollment management goals, the incumbent is responsible for planning and delivering programs for establishing and/or sustaining viable pipelines to enhance the recruitment of academically prepared students of African descent through partnerships with K-12 schools, community colleges and other four-year institutions. The incumbent is also responsible for developing precollege programs and events to assist students with topics such as academic preparation, scholarships, financial aid and financial literacy, and admissions/applications processes. The incumbent collaborates closely with on-campus partners such as Black Student Organizations, the Africana Studies Department, Educational Opportunity Program (EOP), TRIO Student Support Services, Metro Academies College Success Program, and other offices/departments within the Student Affairs & Enrollment Management and Academic Affairs cabinet areas. The incumbent educates and collaborates with the public (including but not limited to parents, alumni, public policy entities, community-based organizations, and University stakeholders) regarding admissions requirements, policies, and processes for outreach and recruitment programs for students of African descent, and best practices for the successful matriculation, orientation and first year retention/persistence. Position Information Recruitment & Outreach Develop and manage a recruitment plan that includes strategically planned and data informed activities to increase the number of students of African descent by working closely with campus partners, community based organizations, and Black student organizations. Provide direct pre-admissions assistance and follow up for students of African descent who are interested in CSU/SFSU. This includes providing workshops, presentations, and conducting individual and group pre-admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan/implement recruitment activities in the Spring semester. Provide training and updates for community colleges, K-12, community-based organizations, and SFSU stakeholders related to trends, updates, policy, and process for outreach to and recruitment of students of African descent. Improve the vital yield activities for both freshmen and transfer admits, providing mentoring to students, supporting student cultural interests and student career planning. Implement new campaigns for pipeline cultivation, outreach, and recruitment events and activities where additional involvement and more targeted/concerted effort can result in improved yield further down the recruitment funnel for students of African descent. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, and programs and services including, but not limited to, the following areas: Admissions, Educational Opportunity Pathway Programs (EOPP), Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB 540/Undocumented Students, Early Start, New Student Programs, University Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Implement timelines and calendars for recruitment events to appropriate Student Affairs & Enrollment Management units, University Housing, Residential Life, Academic Affairs, the Division of Undergraduate Education and Academic Planning. Work with the Office of Undergraduate Admissions & Recruitment and other campus partners to create SFSU online/ web and print marketing geared to capture students of African descent. Develop promotional emails, videos, presentations and print and other marketing collateral used for recruitment efforts. Capture and post campus events on social media to showcase activities for prospective students and applicants. Assist in the planning and implementation of on and off campus special events. Represent the Black Unity Center at selected campus, regional receptions, community, and statewide CSU events. Participate in department meetings and trainings for both the Black Unity Center and the Office of Undergraduate Admissions & Recruitment. Serve on relevant campus committees, programs, and projects as assigned by the Director of Black Unity Center. Serve as an advisor and resource to campus departments and leadership in their work recruiting and retention of Back students, advancing campus-wide competency and knowledge of high impact practices, strategies, and outcomes. Retention & Academic Success Works collaboratively with academic support services, such as Undergraduate Advising, First-Year Experience, Tutoring and Academic Support Services, University Library, and more on program development, implementation, and evaluation of co-curricular programming along with faculty in departments and programs utilizing high impact practices, theories, and praxes of social justice, Black student development and retention, as well as racial formative issues. Provide academic drop-in advising and support to provide resource information and referrals to campus support programs and co-curricular pathways. Create a retention and academic success communications strategy for first-year and transfer admits that includes, but is not limited to, maintaining website development and dissemination of e-flyers and social media posts. Plan social and cultural events for first-year and transfer students including a new student welcome and orientation aimed to support and retain Black Students and create community at SF State. Work with campus partners such as SAEM other resource centers, and the local community to plan, develop and implement a program of activities, including lectures, seminars and workshops. Develop and institutes program evaluation models and data collection for operational reporting purposes. Acts as liaison to student groups, plans and coordinates programs and events with groups to advance Black student retention at SF State and increase engagement within those groups. Co-create an on-going events engagement strategy with Black Unity Center's Student Engagement Specialist in consultation with the BUC Director and campus partners. Participate in Black Unity Center's programming and general campus outreach and awareness events and campaigns. Prepares and presents educational workshops and trainings for students, staff, and faculty, on topics related Black student recruitment and retention. Other duties as assigned. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an 'as needed' basis in response to changing workplace priorities and constituency demands. Minimum Qualifications* General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. Thorough knowledge of the principles of individual and group behavior; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; ability to carry out a variety of professionally complex assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals. Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related. Preferred Qualifications Master's degree preferred. Particular knowledge of California and the California State University (CSU) higher education environment. Knowledge of various African/African American histories and cultural realities. Knowledge of Student Development, Student Affairs, Student Services and/or Enrollment Services in higher education. Demonstrated experience with supervising employees. Strong written and verbal communication skills. Strong interpersonal skills. Demonstrated ability to establish and maintain effective rapport with a diverse range of constituencies in culturally responsive/inclusive manner. Experience in effective program design, planning, and implementation of a major project or activities targeting prospective students, including both first-time freshmen and transfer students. Knowledge of a wide-range of communication and design applications, including InDesign, Microsoft Office Suite, Drupal, Adobe Creative, page layout software, HTML, email, and social networking applications. Possession of strong communication skills and the ability to provide information accurately and effectively, both orally and in writing, to large groups and to individuals of culturally and economically diverse backgrounds. Ability to acquire and maintain current knowledge of K-12, community college, and higher education concerns. Ability to acquire and maintain current knowledge of community concerns that impact the success of students of African descent in higher education. Ability to establish and maintain cooperative working relationships with individuals across different communities while carrying out a variety of professionally complex assignments. Ability to accurately answer prospective student and parent/family questions regarding financial aid, housing, academic majors, student life, and other related concerns. Thorough knowledge of SFSU, its enrollment management philosophy, policies and procedures, programs, and services. Excellent time-management skills, ability to work effectively independently, and/or in teams on multiple tasks or projects. License/Certification Required Must possess a valid California Driver's License with no more than three moving violations within the last three years; must be able to obtain a Defensive Drivers Training Certificate after appointment. Must be able to make own transportation arrangements to meet outreach commitments on time if no access to car or possession of a California Driver's License. Environmental/Physical/Special Must be able to transport and load/unload outreach materials, or arrange for the transportation of outreach materials weighing up to 50 pounds. Must be able to competently interact with a culturally, ethnically, and racially diverse population of students, faculty, and staff. Some evening/weekend hours may be required during peak academic periods. Required to travel to off-campus locations for special activities or conferences. Ability to accommodate flexible work schedule providing outreach services to students and community agencies. Must be willing and able to travel distances of 50 miles or more throughout California. Must travel by air and stay overnight in hotels when attending outreach and recruitment functions and professional development events. Must be able to arrange own transportation to school visit sites, college fairs, workshops and pre-admissions events within California including nights, Saturdays and Sundays. Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admission events within California. If no access to car, must make their own transportation arrangements to meet outreach commitments on time. Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline Open Until Filled. Review of applications to begin 11/02/2020. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Counseling and Psychological Services Appointment Type* This is a one-year temporary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday: 8:00 a.m. to 5:00 p.m. Anticipated Hiring Range* $6,500.00 to $6,630.00 per month ($78,000.00 to $79,560.00 annually). Salary is commensurate with experience. Position Summary* Reporting to the Director of Counseling & Psychological Services (CAPS), the Clinical Counselor provides a full-range of individual and group psychological services to students, as well as consultation to faculty and staff who represent a wide range of multicultural backgrounds, presenting complex psychosocial, personal, and family issues. The Incumbent's responsibilities include a significant focus on coordinating services for students who identify as Black, Indigenous, and/or People of Color (PoC). This candidate is expected to work collaboratively within CAPS, with other offices on campus, and with students themselves to develop services designed to best meet the needs of the university's Black student community. As with all CAPS staff, this counselor will also operate as a generalist who provides a full-range of services to the entire student body. The Clinical Counselor effectively represents CAPS as a member of the University faculty, and performs additional professional services as individual skills, interests, and agency needs indicate. Position Information Clinical Counseling - Intake, assessment, and triage; - Provision of brief individual, group, marital, and couples counseling (using time-limited treatment models); - Outreach and consultation services to the University community, particularly for students who identify as Black, Indigenous, and/or PoC; - Coordination of services for students who identify as Black, Indigenous, and/or People of Color (PoC) - Referrals; and - Crisis intervention. Peggy H. Smith Counseling Clinic Trainee Supervision - As appropriate, and at the discretion of the Director, provide clinical supervision to trainees of The Peggy H. Smith Counseling Clinic, a graduate training clinic staffed by graduate students; - Co-facilitate outreach activities, workshops, and groups with all level of trainees; and - Provide training and educational seminars for all levels of trainees. Other duties as assigned. ____________________________________________________________________________ At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D); and - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications* Education and Experience: Applicants for Student Services Professional, Academic-Related II should have a combination of education and experience comparable to the minimum qualifications typically required of individuals eligible for holding the rank of Associate Professor. A primary consideration in evaluating the education and experience of candidates for an SSP AR II position is the degree in which such experience and education provide evidence of the specialized skill and knowledge requirements and the potential ability essential to successful performance of the assigned functions of the position to be filled. Minimum qualifications typically required include possession of an appropriate terminal degree, e.g., a Doctorate in behavioral sciences, counseling, psychology or a specific related academic field or a California license as a Psychologist or be eligible to sit for licensure by the anticipated start date. Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most or all of the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Demonstrated ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, diverse and multi-aged student body group; plan and conduct workshops and groups utilizing innovative facilitation techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner; interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Preferred Qualifications - 2+ years of post-licensure clinical experience - Post graduate clinical experience in a university setting - Experience working in a multicultural urban setting - Experience in the provision of clinical services to students who identify as Black, Indigenous, and/or PoC - Experience in the provision of outreach and consultation services to the university community, particularly for students who identify as Black, Indigenous, and/or PoC - Experience and clinical effectiveness in multicultural counseling approaches with ethnically and culturally diverse clients and communities - Knowledge and experience working with clinical issues common in a university setting (e.g. substance abuse, sexual assault, eating disorders, conflict resolution, individual/group conflict resolution, trauma debriefing, etc.) - Clinical skills and experience in time-limited, short-term approaches, with a broad range of complex personal and interpersonal issues - Ability to establish effective working collaborations between individuals and groups representing different cultures, interest groups, and/or departments - Ability to provide effective consultation regarding a variety of psychological incident debriefing capabilities - Extensive experience making discerning judgments regarding complex legal and ethical issues - Experience and skills in training and supervising of graduate level interns - Experience in working with immigrant and international student populations - Proficiency in a second language Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork - Effective oral, written and nonverbal communication skills - Customer/Client Focus with an emphasis in problem solving and resolution - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence - Diversity and inclusion. License/Certification Required Incumbent must possess and maintain a current, valid, and unrestricted license (MFT, LCSW, or Psychologist) to practice as a therapist in California from the California Board of Behavioral Sciences or Board of Psychology, or be eligible to sit for licensure by the anticipated start date. If the licensure is out of state, it must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California. Environmental/Physical/Special Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Must maintain a scent-free office to ensure access for people with chemical sensitivities. Occasional evening, after-hours, and weekend coverage for university events and/or emergency/crisis situations. Incumbent must be able to work remotely as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline This position is open until filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
May 11, 2021
Full Time
Description: San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Counseling and Psychological Services Appointment Type* This is a one-year temporary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday: 8:00 a.m. to 5:00 p.m. Anticipated Hiring Range* $6,500.00 to $6,630.00 per month ($78,000.00 to $79,560.00 annually). Salary is commensurate with experience. Position Summary* Reporting to the Director of Counseling & Psychological Services (CAPS), the Clinical Counselor provides a full-range of individual and group psychological services to students, as well as consultation to faculty and staff who represent a wide range of multicultural backgrounds, presenting complex psychosocial, personal, and family issues. The Incumbent's responsibilities include a significant focus on coordinating services for students who identify as Black, Indigenous, and/or People of Color (PoC). This candidate is expected to work collaboratively within CAPS, with other offices on campus, and with students themselves to develop services designed to best meet the needs of the university's Black student community. As with all CAPS staff, this counselor will also operate as a generalist who provides a full-range of services to the entire student body. The Clinical Counselor effectively represents CAPS as a member of the University faculty, and performs additional professional services as individual skills, interests, and agency needs indicate. Position Information Clinical Counseling - Intake, assessment, and triage; - Provision of brief individual, group, marital, and couples counseling (using time-limited treatment models); - Outreach and consultation services to the University community, particularly for students who identify as Black, Indigenous, and/or PoC; - Coordination of services for students who identify as Black, Indigenous, and/or People of Color (PoC) - Referrals; and - Crisis intervention. Peggy H. Smith Counseling Clinic Trainee Supervision - As appropriate, and at the discretion of the Director, provide clinical supervision to trainees of The Peggy H. Smith Counseling Clinic, a graduate training clinic staffed by graduate students; - Co-facilitate outreach activities, workshops, and groups with all level of trainees; and - Provide training and educational seminars for all levels of trainees. Other duties as assigned. ____________________________________________________________________________ At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D); and - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications* Education and Experience: Applicants for Student Services Professional, Academic-Related II should have a combination of education and experience comparable to the minimum qualifications typically required of individuals eligible for holding the rank of Associate Professor. A primary consideration in evaluating the education and experience of candidates for an SSP AR II position is the degree in which such experience and education provide evidence of the specialized skill and knowledge requirements and the potential ability essential to successful performance of the assigned functions of the position to be filled. Minimum qualifications typically required include possession of an appropriate terminal degree, e.g., a Doctorate in behavioral sciences, counseling, psychology or a specific related academic field or a California license as a Psychologist or be eligible to sit for licensure by the anticipated start date. Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most or all of the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Demonstrated ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, diverse and multi-aged student body group; plan and conduct workshops and groups utilizing innovative facilitation techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner; interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Preferred Qualifications - 2+ years of post-licensure clinical experience - Post graduate clinical experience in a university setting - Experience working in a multicultural urban setting - Experience in the provision of clinical services to students who identify as Black, Indigenous, and/or PoC - Experience in the provision of outreach and consultation services to the university community, particularly for students who identify as Black, Indigenous, and/or PoC - Experience and clinical effectiveness in multicultural counseling approaches with ethnically and culturally diverse clients and communities - Knowledge and experience working with clinical issues common in a university setting (e.g. substance abuse, sexual assault, eating disorders, conflict resolution, individual/group conflict resolution, trauma debriefing, etc.) - Clinical skills and experience in time-limited, short-term approaches, with a broad range of complex personal and interpersonal issues - Ability to establish effective working collaborations between individuals and groups representing different cultures, interest groups, and/or departments - Ability to provide effective consultation regarding a variety of psychological incident debriefing capabilities - Extensive experience making discerning judgments regarding complex legal and ethical issues - Experience and skills in training and supervising of graduate level interns - Experience in working with immigrant and international student populations - Proficiency in a second language Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork - Effective oral, written and nonverbal communication skills - Customer/Client Focus with an emphasis in problem solving and resolution - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence - Diversity and inclusion. License/Certification Required Incumbent must possess and maintain a current, valid, and unrestricted license (MFT, LCSW, or Psychologist) to practice as a therapist in California from the California Board of Behavioral Sciences or Board of Psychology, or be eligible to sit for licensure by the anticipated start date. If the licensure is out of state, it must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California. Environmental/Physical/Special Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Must maintain a scent-free office to ensure access for people with chemical sensitivities. Occasional evening, after-hours, and weekend coverage for university events and/or emergency/crisis situations. Incumbent must be able to work remotely as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline This position is open until filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Instructional Designer SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Extended Learning Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,000 to $6,667 per month ($72,000 to $80,004 annually) Salary is commensurate with experience. Position Summary Under the supervision of the Associate Dean, the Instructional Designer will work collaboratively to support faculty members in implementing effective instructional pedagogies and technologies for all learning formats (face-to-face, blended, hybrid, online). This position is responsible for serving as a resource for faculty and instructional staff in the design, development, evaluation and revision of learning and teaching, and its associated assessment, for the purpose of supporting the success of student learning Position Information Course Design and Development Support Provide consultative support for faculty in the optimal design and development of curriculum and instruction across all learning formats guided by Quality Learning & Teaching (QLT) best practices and Universal Design principles, including the creation of accessible course materials as part of the CSU Accessible Technology Initiative (ATI). Facilitate the effective implementation of instructional and technological innovation by sharing research findings of best practices. Design, develop, and gather learning, teaching, and assessment resources in a variety of formats to support curriculum offerings. Devise methods for integrating technical tools and applications into faculty instructional delivery and student projects. Develop and investigate courseware and curriculum software tools. Collaborate with content experts, other instructional designers, librarians, graphics specialists, instructional librarians, learning management system specialists, CSU resource personnel, and multimedia developers to expand the use of QLT and UDL Universal Design for Learning in course design and development. Actively engage in research and development to expand College capacity for improving student learning Explore, evaluate, and advise on new technology trends and developments, materials, and best practice techniques for their applicability to educational uses in support of student success. Engage in professional development to stay abreast of learning theories, pedagogies, and technological developments. Participate and present in local, state, regional, and national professional associations, conferences, and committees as appropriate. Utilize applied research, interpret data, and recommend procedures and solutions for effective learning and instruction. Work closely with campus faculty and related groups on issues of faculty professional development as it relates to learning and teaching technologies to support pedagogies. Collaboratively design, develop, and facilitate workshops, intensives, seminars, brown bags, and communities across various formats as related to course design, development, facilitation, and appropriate educational technologies. Other duties as assigned Minimum Qualifications Bachelor's Degree. Current teaching experience, preferably at the postsecondary level, or A combination of education, training, and experience that provides the required knowledge and abilities. An example of this would be a degree in Instructional Design, Learning/ Educational Psychology, Educational Technology, or related field and/or applied experience in instructional design and development with background in learning and instruction, program development and evaluation. Knowledge, special skills and abilities required: Knowledge of instructional design theories and methodologies and ability to apply them. Knowledge of database sources and large-scale computing and information resource networks. Knowledge of and ability to evaluate instructional software, courseware development, and multimedia applications. Ability to perform research design using statistical methodology and application resources. Knowledge of systems design and technology integration techniques. Ability to provide software development and programming support for instructional applications. Knowledge of user interface design principles and applications. Ability to develop and create multimedia/video productions. Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Ability to design, develop, and implement instructional applications. Ability to collaborate and consult with faculty around issues of student learning: assessing student needs, learning outcomes, and needs of diverse students writing instructional objectives designing, developing and evaluating instructional materials and activities developing assessment instruments that measure student learning implementing research and evaluation methodologie Demonstrated interpersonal and problem-solving skills involved in performing the following tasks: making effective oral and written presentations troubleshooting instructional and learning problems in a variety of settings establishing cooperative working relationships with persons contacted in the course of performing duties working patiently and supportively with individuals with limited technology skills, and effectively developing those skills communicating proactively and professionally within a collaborative, cross-functional team of faculty, project managers, and technical talent. Ability to work with multiple deadlines and multiple projects simultaneously. Ability to apply advanced critical thinking skills in a fast-paced, changing environment. Commitment to quality, innovation, and customer service principles. Demonstrated commitment to the university's goal of inclusiveness with evidence of a history of working effectively with persons of all races, genders, ethnicities, nationalities, sexual orientations, and religions. Because we place a high priority on the importance of cultural diversity on this campus, candidates should explain how they have been and could be involved in advancing this campus goal. Preferred Qualifications Advanced degree in Education, Instructional Technology or related field. Minimum 3 years experience in a higher educational context, providing training, support, and/or curriculum development expertise to faculty and students. Knowledge of standard open-source and proprietary software applications used at SF State, including iLearn, CourseStream, ePortfolios, Drupal, Adobe Creative Suite, Microsoft Office, research databases and other educational productivity and presentation programs. Environmental/Physical/Special Must be able to work for extended periods at computer terminals. May be required to move boxes of paper and miscellaneous items weighing up to 45 pounds. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 28, 2022
May 11, 2021
Full Time
Description: Working Title Instructional Designer SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Extended Learning Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $6,000 to $6,667 per month ($72,000 to $80,004 annually) Salary is commensurate with experience. Position Summary Under the supervision of the Associate Dean, the Instructional Designer will work collaboratively to support faculty members in implementing effective instructional pedagogies and technologies for all learning formats (face-to-face, blended, hybrid, online). This position is responsible for serving as a resource for faculty and instructional staff in the design, development, evaluation and revision of learning and teaching, and its associated assessment, for the purpose of supporting the success of student learning Position Information Course Design and Development Support Provide consultative support for faculty in the optimal design and development of curriculum and instruction across all learning formats guided by Quality Learning & Teaching (QLT) best practices and Universal Design principles, including the creation of accessible course materials as part of the CSU Accessible Technology Initiative (ATI). Facilitate the effective implementation of instructional and technological innovation by sharing research findings of best practices. Design, develop, and gather learning, teaching, and assessment resources in a variety of formats to support curriculum offerings. Devise methods for integrating technical tools and applications into faculty instructional delivery and student projects. Develop and investigate courseware and curriculum software tools. Collaborate with content experts, other instructional designers, librarians, graphics specialists, instructional librarians, learning management system specialists, CSU resource personnel, and multimedia developers to expand the use of QLT and UDL Universal Design for Learning in course design and development. Actively engage in research and development to expand College capacity for improving student learning Explore, evaluate, and advise on new technology trends and developments, materials, and best practice techniques for their applicability to educational uses in support of student success. Engage in professional development to stay abreast of learning theories, pedagogies, and technological developments. Participate and present in local, state, regional, and national professional associations, conferences, and committees as appropriate. Utilize applied research, interpret data, and recommend procedures and solutions for effective learning and instruction. Work closely with campus faculty and related groups on issues of faculty professional development as it relates to learning and teaching technologies to support pedagogies. Collaboratively design, develop, and facilitate workshops, intensives, seminars, brown bags, and communities across various formats as related to course design, development, facilitation, and appropriate educational technologies. Other duties as assigned Minimum Qualifications Bachelor's Degree. Current teaching experience, preferably at the postsecondary level, or A combination of education, training, and experience that provides the required knowledge and abilities. An example of this would be a degree in Instructional Design, Learning/ Educational Psychology, Educational Technology, or related field and/or applied experience in instructional design and development with background in learning and instruction, program development and evaluation. Knowledge, special skills and abilities required: Knowledge of instructional design theories and methodologies and ability to apply them. Knowledge of database sources and large-scale computing and information resource networks. Knowledge of and ability to evaluate instructional software, courseware development, and multimedia applications. Ability to perform research design using statistical methodology and application resources. Knowledge of systems design and technology integration techniques. Ability to provide software development and programming support for instructional applications. Knowledge of user interface design principles and applications. Ability to develop and create multimedia/video productions. Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Ability to design, develop, and implement instructional applications. Ability to collaborate and consult with faculty around issues of student learning: assessing student needs, learning outcomes, and needs of diverse students writing instructional objectives designing, developing and evaluating instructional materials and activities developing assessment instruments that measure student learning implementing research and evaluation methodologie Demonstrated interpersonal and problem-solving skills involved in performing the following tasks: making effective oral and written presentations troubleshooting instructional and learning problems in a variety of settings establishing cooperative working relationships with persons contacted in the course of performing duties working patiently and supportively with individuals with limited technology skills, and effectively developing those skills communicating proactively and professionally within a collaborative, cross-functional team of faculty, project managers, and technical talent. Ability to work with multiple deadlines and multiple projects simultaneously. Ability to apply advanced critical thinking skills in a fast-paced, changing environment. Commitment to quality, innovation, and customer service principles. Demonstrated commitment to the university's goal of inclusiveness with evidence of a history of working effectively with persons of all races, genders, ethnicities, nationalities, sexual orientations, and religions. Because we place a high priority on the importance of cultural diversity on this campus, candidates should explain how they have been and could be involved in advancing this campus goal. Preferred Qualifications Advanced degree in Education, Instructional Technology or related field. Minimum 3 years experience in a higher educational context, providing training, support, and/or curriculum development expertise to faculty and students. Knowledge of standard open-source and proprietary software applications used at SF State, including iLearn, CourseStream, ePortfolios, Drupal, Adobe Creative Suite, Microsoft Office, research databases and other educational productivity and presentation programs. Environmental/Physical/Special Must be able to work for extended periods at computer terminals. May be required to move boxes of paper and miscellaneous items weighing up to 45 pounds. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 28, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Service Management Product Lead . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $6,249.00 - $7,500.00 Per Month ($74,988.00 - $90,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Candidate, who reports to the Senior Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus's ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus's service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus's common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Bachelor's Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst - Minimum 2 years' experience in ServiceNow administration - Minimum 1 year experience with Agile Scrum - Ability to define user requirements and propose solution design - Ability to balance multiple priorities with varying scope and timing - Ability to document a business process and translate to ServiceNow configuration - Proficient with HTML - Solid relationship management and performance management skills - Excellent analytical and problem-solving skills - Exceptional professional and technical writing skills - Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users - Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions - Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives - Proficient at defining user stories and functional requirements for applications - ITIL Foundation certification combined with functional ITIL experience Desired: - Master's Degree in an Information Technology related field - Experience providing IT support in higher education - Proficient with business rules, UI policies, UI actions, client script, and access controls - Proven success with ServiceNow report and dashboard development - Experience implementing asset and configuration management capabilities - Understanding of Section 508 ADA compliance - Familiar with ServiceNow integrations and scripting - Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request - Managed public service portal - Implementation experience with ITSM and CSM - ServiceNow Admin certification - Ability to design and troubleshoot data flows - Basic understanding of project management functions . License/Certification Required This person shall be capable of defining and managing project tasks and scrum stories. . Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
May 11, 2021
Full Time
Description: Working Title Service Management Product Lead . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $6,249.00 - $7,500.00 Per Month ($74,988.00 - $90,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Candidate, who reports to the Senior Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus's ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus's service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus's common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Bachelor's Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst - Minimum 2 years' experience in ServiceNow administration - Minimum 1 year experience with Agile Scrum - Ability to define user requirements and propose solution design - Ability to balance multiple priorities with varying scope and timing - Ability to document a business process and translate to ServiceNow configuration - Proficient with HTML - Solid relationship management and performance management skills - Excellent analytical and problem-solving skills - Exceptional professional and technical writing skills - Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users - Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions - Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives - Proficient at defining user stories and functional requirements for applications - ITIL Foundation certification combined with functional ITIL experience Desired: - Master's Degree in an Information Technology related field - Experience providing IT support in higher education - Proficient with business rules, UI policies, UI actions, client script, and access controls - Proven success with ServiceNow report and dashboard development - Experience implementing asset and configuration management capabilities - Understanding of Section 508 ADA compliance - Familiar with ServiceNow integrations and scripting - Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request - Managed public service portal - Implementation experience with ITSM and CSM - ServiceNow Admin certification - Ability to design and troubleshoot data flows - Basic understanding of project management functions . License/Certification Required This person shall be capable of defining and managing project tasks and scrum stories. . Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Associate Procurement Officer SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Procurement & Support Services Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Procurement & Support Services. Timebase Full-Time (1.0) Work Schedule 8:00am-5:00pm; Monday through Friday Anticipated Hiring Range $6,110.00 to $7,689.00 per month ($73,320 to $92,268 annually) Salary is commensurate with experience. Position Summary Working closely with the Director of Procurement, the Associate Procurement Officer will have responsibility for management of the non-public works contracting functions of the Procurement Department, including supervision of the non-public works staff in the department regarding daily operational tasks. Position Information The incumbent will lead and advise buyers and contract specialists in their daily purchasing and contracting activities. In addition to management responsibilities, the position will be responsible to prepare, review, edit and negotiate contracts for a wide variety of products and services. As a delegated contract signatory, incumbent will be responsible to review contracts for reasonableness and appropriate fiscal and legal safeguards. The Associate Procurement Officer will advise and assist other University divisions regarding appropriate procurement policy and procedures, as well as ensure procurement activity processed through the department complies with CSU, state and federal regulations. For projects not requiring formal or informal competition the Associate Procurement Officer will review contractual documents and negotiate changes to those documents to bring them into compliance with CSU requirements and/or sound contracting practice. For projects requiring competition, the Associate Procurement Officer will develop Invitation to Bid or Request for Proposal documents and manage the process from posting of the opportunity through the award and execution of resulting contracts. The Associate Procurement Officer will serve as the primary point of contact and problem resolution for bid disputes, protests and interpretation/clarification of policy. The Assistant Director will also provide guidance and ensure award decisions are appropriate and supportable in the context of the criteria set forth in the solicitation documents. The Associate Procurement Officer will support the Research and Sponsored Programs office in the review of grant awards, sub-awards and other research related activity. The incumbent will be responsible for non-purchasing agreements such as MOUs, interagency agreements, revenue-generating agreements and other agreements required in the University's course of business. The Associate Procurement Officer will work closely with the Director to support the Procurement Department's role in facilitating campus projects that involve compliance with ICSUAM Section 5000 requirements governing procurement operations as well as other projects that have a compliance or contractual component. This will include participation in committees and working groups. It will also include a project management role for projects that are managed by the Procurement Department. This activity may be performed independently with the Director's support. Minimum Qualifications Skills and Abilities: Thorough knowledge of laws, rules, and regulations related to public contracts and to public sector procurement of commodities and services. Knowledge of contracting methods; experience with project management. Ability to formulate, analyze, and interpret contractual instruments, bids and RFP's to determine adequacy, completeness and compliance with applicable laws and policy. Ability to conduct formal negotiations for contracts and agreements which protect the University and offer each party benefits. Ability to work pro-actively with others to establish and maintain positive and effective working relationships with Departmental and University staff, contractors, and a variety of agencies both public and private. Demonstrated leadership skills and ability to make decisions independently. Ability to communicate effectively, both orally and in writing. Demonstrated ability to work independently and self-directed. Ability to prepare clear and comprehensive reports. Education and Experience: Minimum of a 4 year college degree (B.A. or B.S); major or coursework in business or related field preferable. 2 years of experience working with contract procedures; preferably in a public sector and/or higher education environment. Demonstrated experience authoring and negotiating bilateral contracts. Preferred Qualifications JD, CPM, CPPO or similar professional degree or certification. Work experience in the CSU system Environmental/Physical/Special Incumbent may be expected to work additional evening or weekend hours as project requirements and workload dictate. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: March 9, 2022
May 11, 2021
Full Time
Description: Working Title Associate Procurement Officer SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Procurement & Support Services Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Procurement & Support Services. Timebase Full-Time (1.0) Work Schedule 8:00am-5:00pm; Monday through Friday Anticipated Hiring Range $6,110.00 to $7,689.00 per month ($73,320 to $92,268 annually) Salary is commensurate with experience. Position Summary Working closely with the Director of Procurement, the Associate Procurement Officer will have responsibility for management of the non-public works contracting functions of the Procurement Department, including supervision of the non-public works staff in the department regarding daily operational tasks. Position Information The incumbent will lead and advise buyers and contract specialists in their daily purchasing and contracting activities. In addition to management responsibilities, the position will be responsible to prepare, review, edit and negotiate contracts for a wide variety of products and services. As a delegated contract signatory, incumbent will be responsible to review contracts for reasonableness and appropriate fiscal and legal safeguards. The Associate Procurement Officer will advise and assist other University divisions regarding appropriate procurement policy and procedures, as well as ensure procurement activity processed through the department complies with CSU, state and federal regulations. For projects not requiring formal or informal competition the Associate Procurement Officer will review contractual documents and negotiate changes to those documents to bring them into compliance with CSU requirements and/or sound contracting practice. For projects requiring competition, the Associate Procurement Officer will develop Invitation to Bid or Request for Proposal documents and manage the process from posting of the opportunity through the award and execution of resulting contracts. The Associate Procurement Officer will serve as the primary point of contact and problem resolution for bid disputes, protests and interpretation/clarification of policy. The Assistant Director will also provide guidance and ensure award decisions are appropriate and supportable in the context of the criteria set forth in the solicitation documents. The Associate Procurement Officer will support the Research and Sponsored Programs office in the review of grant awards, sub-awards and other research related activity. The incumbent will be responsible for non-purchasing agreements such as MOUs, interagency agreements, revenue-generating agreements and other agreements required in the University's course of business. The Associate Procurement Officer will work closely with the Director to support the Procurement Department's role in facilitating campus projects that involve compliance with ICSUAM Section 5000 requirements governing procurement operations as well as other projects that have a compliance or contractual component. This will include participation in committees and working groups. It will also include a project management role for projects that are managed by the Procurement Department. This activity may be performed independently with the Director's support. Minimum Qualifications Skills and Abilities: Thorough knowledge of laws, rules, and regulations related to public contracts and to public sector procurement of commodities and services. Knowledge of contracting methods; experience with project management. Ability to formulate, analyze, and interpret contractual instruments, bids and RFP's to determine adequacy, completeness and compliance with applicable laws and policy. Ability to conduct formal negotiations for contracts and agreements which protect the University and offer each party benefits. Ability to work pro-actively with others to establish and maintain positive and effective working relationships with Departmental and University staff, contractors, and a variety of agencies both public and private. Demonstrated leadership skills and ability to make decisions independently. Ability to communicate effectively, both orally and in writing. Demonstrated ability to work independently and self-directed. Ability to prepare clear and comprehensive reports. Education and Experience: Minimum of a 4 year college degree (B.A. or B.S); major or coursework in business or related field preferable. 2 years of experience working with contract procedures; preferably in a public sector and/or higher education environment. Demonstrated experience authoring and negotiating bilateral contracts. Preferred Qualifications JD, CPM, CPPO or similar professional degree or certification. Work experience in the CSU system Environmental/Physical/Special Incumbent may be expected to work additional evening or weekend hours as project requirements and workload dictate. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: March 9, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Service Management Product Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday to Friday: 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range $6,249.00 - $7,500.00 Per Month ($74,988.00 - $90,000.00 Annually) Salary is commensurate with experience. Position Summary The Candidate, who reports to the Senior Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus's ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus's service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus's common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. Position Information ServiceNow System Administration Understand ServiceNow offerings and apply them to SF State Stay current on ServiceNow application Develop creative solutions by applying ServiceNow capabilities to manage service Consult with campus units/teams to define services and workflows Curate and build service catalog items and associated workflows Work with developers expand and maintain integrations to other systems Advocate for additional resources when needed Create and assist with curating ServiceNow Knowledge Base articles Design, develop, and maintain technical documentation ServiceNow Scrum Product Ownership Manage and prioritize story backlog in Jira Collaborate with Senior Director, Service Management, to develop scrum backlog to align with ServiceNow roadmap Participate in scrum events to guide the ServiceNow product development Outreach and Service Management Advocacy Participate in the SF State Service Management Community of Practice Work with distributed IT units to effectively manage IT service to the campus Prepare reports of campus-wide ticketing usage and trends Develop and deliver ServiceNow training Asset / Software management Assist in advancing campus-wide asset management solution Facilitate the use of asset management systems to track all hardware and software assets and relationships Maintain detailed records and document all changes using change management Participate in system-wide and campus-wide software groups Other duties as required Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Bachelor's Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst Minimum 2 years' experience in ServiceNow administration Minimum 1 year experience with Agile Scrum Ability to define user requirements and propose solution design Ability to balance multiple priorities with varying scope and timing Ability to document a business process and translate to ServiceNow configuration Proficient with HTML Solid relationship management and performance management skills Excellent analytical and problem-solving skills Exceptional professional and technical writing skills Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives Proficient at defining user stories and functional requirements for applications ITIL Foundation certification combined with functional ITIL experience Desired: Master's Degree in an Information Technology related field Experience providing IT support in higher education Proficient with business rules, UI policies, UI actions, client script, and access controls Proven success with ServiceNow report and dashboard development Experience implementing asset and configuration management capabilities Understanding of Section 508 ADA compliance Familiar with ServiceNow integrations and scripting Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request Managed public service portal Implementation experience with ITSM and CSM ServiceNow Admin certification Ability to design and troubleshoot data flows Basic understanding of project management functions Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: April 15, 2022
May 11, 2021
Full Time
Description: Working Title Service Management Product Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday to Friday: 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range $6,249.00 - $7,500.00 Per Month ($74,988.00 - $90,000.00 Annually) Salary is commensurate with experience. Position Summary The Candidate, who reports to the Senior Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus's ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus's service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus's common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. Position Information ServiceNow System Administration Understand ServiceNow offerings and apply them to SF State Stay current on ServiceNow application Develop creative solutions by applying ServiceNow capabilities to manage service Consult with campus units/teams to define services and workflows Curate and build service catalog items and associated workflows Work with developers expand and maintain integrations to other systems Advocate for additional resources when needed Create and assist with curating ServiceNow Knowledge Base articles Design, develop, and maintain technical documentation ServiceNow Scrum Product Ownership Manage and prioritize story backlog in Jira Collaborate with Senior Director, Service Management, to develop scrum backlog to align with ServiceNow roadmap Participate in scrum events to guide the ServiceNow product development Outreach and Service Management Advocacy Participate in the SF State Service Management Community of Practice Work with distributed IT units to effectively manage IT service to the campus Prepare reports of campus-wide ticketing usage and trends Develop and deliver ServiceNow training Asset / Software management Assist in advancing campus-wide asset management solution Facilitate the use of asset management systems to track all hardware and software assets and relationships Maintain detailed records and document all changes using change management Participate in system-wide and campus-wide software groups Other duties as required Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Bachelor's Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst Minimum 2 years' experience in ServiceNow administration Minimum 1 year experience with Agile Scrum Ability to define user requirements and propose solution design Ability to balance multiple priorities with varying scope and timing Ability to document a business process and translate to ServiceNow configuration Proficient with HTML Solid relationship management and performance management skills Excellent analytical and problem-solving skills Exceptional professional and technical writing skills Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives Proficient at defining user stories and functional requirements for applications ITIL Foundation certification combined with functional ITIL experience Desired: Master's Degree in an Information Technology related field Experience providing IT support in higher education Proficient with business rules, UI policies, UI actions, client script, and access controls Proven success with ServiceNow report and dashboard development Experience implementing asset and configuration management capabilities Understanding of Section 508 ADA compliance Familiar with ServiceNow integrations and scripting Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request Managed public service portal Implementation experience with ITSM and CSM ServiceNow Admin certification Ability to design and troubleshoot data flows Basic understanding of project management functions Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: April 15, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Leadership Success & Career Advisor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career Services & Leadership Development Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00am to 5:00pm Anticipated Hiring Range $4,691.00 to $4,851.00 per month ($56, 292.00 to $58,212.00 annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Associate Director of the Office of Career Services & Leadership Development (CSLD), the Leadership Success & Career Advisor performs highly complex professional student services work including: providing leadership and coordination of signature leadership development offerings including but not limited to the President's Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, and other workshops geared towards developing leadership skills; scheduling, room reservations, ordering supplies, marketing/outreach, event registration, check-in/out procedures and evaluation; providing comprehensive career and leadership development advising; making appropriate referrals to campus resources as necessary; administering and interpreting career inventories and utilizing various career development tools including, but not limited to the StrengthsFinder, the Strong Interest Inventory, and other career assessments; assisting in the use of current technologies associated with the career planning/development process, including Occupational Outlook Handbook, O*Net, Linkedln, Handshake Job Platform and other technologies that may become available; supporting activities related to retention and career planning, and academic major selection; developing and offering presentations on career-related topics/issues such as major and career decision making, academic and career planning, resume/cover letter writing, internship and job search strategies, interviewing strategies, and graduate/professional school; providing specific presentations and workshops as requested by faculty, staff, and student organizations; assisting as needed with department events including the Part-Time Job Fairs, Grad School Fair, Career Fairs, On-Campus Interview Program, and Employer Information Sessions; executing on the planning and any outreach that includes the use of Handshake and the various social media outlets utilized by CSLD training student assistant(s) and intern(s) assigned to the area as required; conducting student outreach and marketing efforts; and writing, updating, and contributing to publications including website, social media, handouts, career guides, and newsletters. Position Information Leadership Success & Development Proactively develop and implement strategies designed to increase student and alumni participation in leadership opportunities on campus; Strategically identify and build relationships with on-campus partners to identify opportunities that will lead to improved engagement with CSLD and its offerings; Work with CSLD leadership to develop marketing strategies for the enhancement of other areas which includes, but not limited to: career fairs, and class/organization presentations; Collaborate with faculty/staff to increase and improve CSLD's leadership development offerings to students and alums; Facilitate relationships between SAEM peers and Alumni Relations team to expand our reach and service offerings; Collaborate with supervisor to create/revise policies, ensure timely approvals of all events and registrations in Handshake; Actively communicate concerns or requests for additional information to CSLD leadership on a consistent basis; and Maintain up-to-date knowledge of recruiting and market trends to share regularly with all staff members. Leadership and Internship Programming Coordination Work closely with supervisor to plan, coordinate, promote, advertise, and market all aspects of major, campus-wide leadership development, career and department events; Oversee logistical planning of leadership development events and/or workshops. Assist as-needed in other department events including, but not limited to, the Fall and Spring Part-Time Job Fairs, Graduate and Professional School Fair, Fall and Spring Career Fairs; Manage all aspects of the leadership development programs in Handshake and other social media platforms; Ensure that all web and email content is accurate and up-to-date; Collaborate with supervisor, CSLD Director, and staff to create, customize, and execute content and outreach material as-needed; Coordinate department participation in programs and events including, but not limited to, New Student Orientation, GatorFest, student life events, and special tabling events; Work collaboratively with other department staff in planning specialized events; Recruit, train, and oversee leadership development interns; Collaborate with campus partners in marketing internship opportunities in the department; Assist the student in attainment of goals and objectives for internship; Develop clearly defined objectives/goals related to the professional goals of the student's academic coursework; Provide necessary training, one hour of weekly supervision and routine feedback on performance and expectations; and Provide written evaluation of student a minimum of two times: mid and end of semester. Career Advising & Workshops Advise students and alumni via one-to-one sessions on complex career issues and individual career development plans that may include critiquing resumes, cover letters, other job search correspondence, and practicing interviewing skills; • Equip students with the tools necessary for them to make career plans and understand the work world by facilitating awareness of their work related strengths, interests, and values; Prepare students for finding suitable employment by enhancing their job search skills and capacity to express the relevance of strengths to employers; Administer and interpret career tests including but not limited to StrengthsFinder and the Strong Interest Inventory to enable career decision making for students and alumni; Develop career services and career counseling approaches that are founded on student learning outcomes for a changing student populations including underrepresented students, non-traditional students, and returning students; Foster relationships with the employer community to provide students with Consult and collaborate with College Deans, Department Chairs, Academic Program Directors, faculty, staff and students in developing academic-related, disciplined-focused career programs and facilitating career modules in academic classes; Coordinate the acquisition, maintenance, and dissemination of information regarding career fields, employment opportunities, and specific employers for full-time, part-time, internship, and work-study opportunities; Develop and facilitate career development presentations and workshops (resume, interviewing, job search, Linkedln, etc.); Develop brochures, tip sheets, and other career-related materials with the assistance of the marketing team; Assess and evaluate students' level of self-awareness as it pertains to their career development; Consult and collaborate with College Deans, Department Chairs, Academic Program Directors, faculty, staff and students in developing academic-related, disciplined-focused career programs and facilitating career modules in academic classes; Maintain employment-related relationships with Bay Area employers by encouraging companies to employ SF State students/alumni and to participate in Career Center programs; and Facilitate employer contact with specific faculty and academic programs within the colleges. Social Media Knowledge of traditional and digital marketing on social media platforms (Instagram, LinkedIn, Facebook and Twitter); Knowledge of Hootsuite; Create and design visual content for social media accounts; Analyze and interpret data; Provide managers with overall view of department's social media performance against goals; Create and execute campaigns, and drive traffic to platforms; and Ability to write copy for social media posts and ads. Department and Campus Collaboration Assist in the implementation of the CSLD fairs and activities including, but not limited to, two annual career fairs, the part-time job fair, the graduate school fair, and other Dean of Students/Student Affairs & Enrollment Management related large-scale events; Promote and serve at all major campus-wide career events (Career Expo, Grad School Fair, etc.); Coordinate volunteers from student organizations to help organize and implement career events and programs; Assist with coordinating logistical arrangements and student participation; Attend campus events and meetings, which may include some nights and weekends; Assist with outreach to various campus stakeholders; and Represent the department as a member of campus-wide committees. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D); and Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications General knowledge of, or the ability to quickly learn the practices, procedures and activities of a University Career Services & Leadership Development office; Particular knowledge of California and the California State University (CSU), SF State University (SFSU) higher education environment; Knowledge of Student Development, Student Affairs, and Student Services in higher education; Demonstrated ability to provide individual and group career advising to a diverse student population; Demonstrated ability to establish and maintain effective rapport with under-represented communities in culturally responsive/inclusive manner; Experience working with college students/alumni on career and leadership development issues; Master's Degree is highly preferred; Knowledge of career and leadership development issues experienced by diverse populations including students with disabilities, LGBTQ+, ethnic minority, economically and educationally diverse students; Demonstrated experience with supervising student employees and interns; Experience in effective program design, planning, and implementation of a major project or activities targeting under-represented students and prospective students, including both first-time freshmen and transfer students; Knowledge of a wide-range of communication and design applications, including Handshake, Gator Connect, Big Interview, Microsoft Office Suite, Adobe Spark, Canva, email, and all social networking applications; Ability to establish and maintain cooperative working relationships with individuals across different communities while carrying out a variety of professionally complex assignments; Ability to accurately answer student and campus partner questions regarding career and leadership development programs; and Core Competencies - embody the following competencies: Bias toward collaboration and teamwork; Effective communication skills across a variety of venues; Customer/Client Focus with an emphasis in problem solving and resolution; Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence; and Diversity and inclusion. Environmental/Physical/Special The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. The incumbent is a student advocate for the Office of Career Services & Leadership Development and the Student Affairs & Enrollment Management cabinet area. Some travel to sites off-campus and work on weekends and evenings may be required. Extended periods of the day may be spent in an office, working at a desk on a computer, or at meetings. The incumbent facilitates presentations on a regular basis. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: April 4, 2022
May 11, 2021
Full Time
Description: Working Title Leadership Success & Career Advisor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career Services & Leadership Development Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00am to 5:00pm Anticipated Hiring Range $4,691.00 to $4,851.00 per month ($56, 292.00 to $58,212.00 annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Associate Director of the Office of Career Services & Leadership Development (CSLD), the Leadership Success & Career Advisor performs highly complex professional student services work including: providing leadership and coordination of signature leadership development offerings including but not limited to the President's Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, and other workshops geared towards developing leadership skills; scheduling, room reservations, ordering supplies, marketing/outreach, event registration, check-in/out procedures and evaluation; providing comprehensive career and leadership development advising; making appropriate referrals to campus resources as necessary; administering and interpreting career inventories and utilizing various career development tools including, but not limited to the StrengthsFinder, the Strong Interest Inventory, and other career assessments; assisting in the use of current technologies associated with the career planning/development process, including Occupational Outlook Handbook, O*Net, Linkedln, Handshake Job Platform and other technologies that may become available; supporting activities related to retention and career planning, and academic major selection; developing and offering presentations on career-related topics/issues such as major and career decision making, academic and career planning, resume/cover letter writing, internship and job search strategies, interviewing strategies, and graduate/professional school; providing specific presentations and workshops as requested by faculty, staff, and student organizations; assisting as needed with department events including the Part-Time Job Fairs, Grad School Fair, Career Fairs, On-Campus Interview Program, and Employer Information Sessions; executing on the planning and any outreach that includes the use of Handshake and the various social media outlets utilized by CSLD training student assistant(s) and intern(s) assigned to the area as required; conducting student outreach and marketing efforts; and writing, updating, and contributing to publications including website, social media, handouts, career guides, and newsletters. Position Information Leadership Success & Development Proactively develop and implement strategies designed to increase student and alumni participation in leadership opportunities on campus; Strategically identify and build relationships with on-campus partners to identify opportunities that will lead to improved engagement with CSLD and its offerings; Work with CSLD leadership to develop marketing strategies for the enhancement of other areas which includes, but not limited to: career fairs, and class/organization presentations; Collaborate with faculty/staff to increase and improve CSLD's leadership development offerings to students and alums; Facilitate relationships between SAEM peers and Alumni Relations team to expand our reach and service offerings; Collaborate with supervisor to create/revise policies, ensure timely approvals of all events and registrations in Handshake; Actively communicate concerns or requests for additional information to CSLD leadership on a consistent basis; and Maintain up-to-date knowledge of recruiting and market trends to share regularly with all staff members. Leadership and Internship Programming Coordination Work closely with supervisor to plan, coordinate, promote, advertise, and market all aspects of major, campus-wide leadership development, career and department events; Oversee logistical planning of leadership development events and/or workshops. Assist as-needed in other department events including, but not limited to, the Fall and Spring Part-Time Job Fairs, Graduate and Professional School Fair, Fall and Spring Career Fairs; Manage all aspects of the leadership development programs in Handshake and other social media platforms; Ensure that all web and email content is accurate and up-to-date; Collaborate with supervisor, CSLD Director, and staff to create, customize, and execute content and outreach material as-needed; Coordinate department participation in programs and events including, but not limited to, New Student Orientation, GatorFest, student life events, and special tabling events; Work collaboratively with other department staff in planning specialized events; Recruit, train, and oversee leadership development interns; Collaborate with campus partners in marketing internship opportunities in the department; Assist the student in attainment of goals and objectives for internship; Develop clearly defined objectives/goals related to the professional goals of the student's academic coursework; Provide necessary training, one hour of weekly supervision and routine feedback on performance and expectations; and Provide written evaluation of student a minimum of two times: mid and end of semester. Career Advising & Workshops Advise students and alumni via one-to-one sessions on complex career issues and individual career development plans that may include critiquing resumes, cover letters, other job search correspondence, and practicing interviewing skills; • Equip students with the tools necessary for them to make career plans and understand the work world by facilitating awareness of their work related strengths, interests, and values; Prepare students for finding suitable employment by enhancing their job search skills and capacity to express the relevance of strengths to employers; Administer and interpret career tests including but not limited to StrengthsFinder and the Strong Interest Inventory to enable career decision making for students and alumni; Develop career services and career counseling approaches that are founded on student learning outcomes for a changing student populations including underrepresented students, non-traditional students, and returning students; Foster relationships with the employer community to provide students with Consult and collaborate with College Deans, Department Chairs, Academic Program Directors, faculty, staff and students in developing academic-related, disciplined-focused career programs and facilitating career modules in academic classes; Coordinate the acquisition, maintenance, and dissemination of information regarding career fields, employment opportunities, and specific employers for full-time, part-time, internship, and work-study opportunities; Develop and facilitate career development presentations and workshops (resume, interviewing, job search, Linkedln, etc.); Develop brochures, tip sheets, and other career-related materials with the assistance of the marketing team; Assess and evaluate students' level of self-awareness as it pertains to their career development; Consult and collaborate with College Deans, Department Chairs, Academic Program Directors, faculty, staff and students in developing academic-related, disciplined-focused career programs and facilitating career modules in academic classes; Maintain employment-related relationships with Bay Area employers by encouraging companies to employ SF State students/alumni and to participate in Career Center programs; and Facilitate employer contact with specific faculty and academic programs within the colleges. Social Media Knowledge of traditional and digital marketing on social media platforms (Instagram, LinkedIn, Facebook and Twitter); Knowledge of Hootsuite; Create and design visual content for social media accounts; Analyze and interpret data; Provide managers with overall view of department's social media performance against goals; Create and execute campaigns, and drive traffic to platforms; and Ability to write copy for social media posts and ads. Department and Campus Collaboration Assist in the implementation of the CSLD fairs and activities including, but not limited to, two annual career fairs, the part-time job fair, the graduate school fair, and other Dean of Students/Student Affairs & Enrollment Management related large-scale events; Promote and serve at all major campus-wide career events (Career Expo, Grad School Fair, etc.); Coordinate volunteers from student organizations to help organize and implement career events and programs; Assist with coordinating logistical arrangements and student participation; Attend campus events and meetings, which may include some nights and weekends; Assist with outreach to various campus stakeholders; and Represent the department as a member of campus-wide committees. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D); and Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications General knowledge of, or the ability to quickly learn the practices, procedures and activities of a University Career Services & Leadership Development office; Particular knowledge of California and the California State University (CSU), SF State University (SFSU) higher education environment; Knowledge of Student Development, Student Affairs, and Student Services in higher education; Demonstrated ability to provide individual and group career advising to a diverse student population; Demonstrated ability to establish and maintain effective rapport with under-represented communities in culturally responsive/inclusive manner; Experience working with college students/alumni on career and leadership development issues; Master's Degree is highly preferred; Knowledge of career and leadership development issues experienced by diverse populations including students with disabilities, LGBTQ+, ethnic minority, economically and educationally diverse students; Demonstrated experience with supervising student employees and interns; Experience in effective program design, planning, and implementation of a major project or activities targeting under-represented students and prospective students, including both first-time freshmen and transfer students; Knowledge of a wide-range of communication and design applications, including Handshake, Gator Connect, Big Interview, Microsoft Office Suite, Adobe Spark, Canva, email, and all social networking applications; Ability to establish and maintain cooperative working relationships with individuals across different communities while carrying out a variety of professionally complex assignments; Ability to accurately answer student and campus partner questions regarding career and leadership development programs; and Core Competencies - embody the following competencies: Bias toward collaboration and teamwork; Effective communication skills across a variety of venues; Customer/Client Focus with an emphasis in problem solving and resolution; Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence; and Diversity and inclusion. Environmental/Physical/Special The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. The incumbent is a student advocate for the Office of Career Services & Leadership Development and the Student Affairs & Enrollment Management cabinet area. Some travel to sites off-campus and work on weekends and evenings may be required. Extended periods of the day may be spent in an office, working at a desk on a computer, or at meetings. The incumbent facilitates presentations on a regular basis. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: April 4, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Third Party Contracts Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Extended Learning Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,583 to $5,417 per month ($54,996 to $65,004 annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Assistant Director of Enrollment Services, the Third Party Contracts Specialist in the College of Extended Learning is responsible for admission, enrollment, and accounting activities for students who are sponsored through third party contracts. Position Information Manage all aspects of enrolling students sponsored through Third Party Contracts (TPCs), including Veterans Affairs -Accept, review, and forward TPC contracts to Procurement -Work with Procurement to modify contracts if they do not meet certain CEL criteria -Enroll students and move charge to TPC on approved contracts and received Authorization to Bill -Instruct Accounts Receivable how much and which TPC to invoice -Provide Accounts Receivable with at least two contact persons of each TPC agency (case manager and her/his supervisor) -Track sending of invoices, receiving of payments, aging report, reconcile -Coordinate with Accounts Receivable and contact TPCs and students when invoice is past due -Adjust charge back to student when no TPC payment is received after CEL-predefined time line criteria -Provide weekly reports of TPC revenue, sent invoices, payments received, outstanding balances, balances in collection, and written-off balances -Make updates on all TPC related information on CEL's website -Make recommendations to improve the efficiency of the TPC process Outreach to increase TPC revenue -Participate in Bay Area and statewide meetings, presentations, and conferences to promote CEL's programs -Acquire new revenue streams through connecting with new TPCs and reinforcing connections with current ones including state and federal agencies, foundations and other nonprofit organizations, private and publicly traded companies, embassies and consulates Communication -Provide detailed advising to potential and current students on CEL programs -Communicate with students and TPCs on SFSU procedures for facilitating student enrollment and tuition payment through TPCs -Be a liaison between CEL Programs unit and CEL students and/or potential students Other duties as assigned Minimum Qualifications Ability to review financial documents for accuracy, completeness, validity, and adherence to standards; compute and post numbers rapidly and accurately; maintain files and records; identify, trace, and correct errors; follow directions; interpret and apply written rules and regulations; establish and maintain effective working relationships with others; exercise tact, courtesy, alertness, and good judgment in responding to others; use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; and read and write English at a level appropriate to the position. In addition, must be able to apply accounting procedures and practices to the analysis of basic accounting problems; analyze and interpret accounting data; apply problem solving techniques in finding solutions to basic accounting problems; understand and apply applicable rules, regulations, policies, and procedures; use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; work independently; and make sound decisions and recommendations regarding accounting activities. Experience : Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Education : Any equivalent combination of education and experience which provides the required knowledge and abilities. Preferred Qualifications -Bachelor's degree -A demonstrated knowledge/experience with PeopleSoft and a payroll system -The successful candidate will have general knowledge of database concepts, have the ability to work with internal departmental financial record-keeping systems, is able to work under pressure and can make sound/effective decisions/recommendations based on university policy /procedure re fiscal regulations/guidelines. Environmental/Physical/Special Must be able to work for extended periods at computer terminals. This position requires phone work in assisting students and staff. Must be able to meet the demands from the public and cyclically heavy workloads. Vacation time is not available during the start of registration periods or the start of semesters. Some work during weekends and in the evening will be required. May be required to move boxes of paper and miscellaneous items weighing up to 45 pounds. Extensive data processing that requires prolonged periods of computer keyboarding. Incumbent must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 28, 2022
May 11, 2021
Full Time
Description: Working Title Third Party Contracts Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Extended Learning Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,583 to $5,417 per month ($54,996 to $65,004 annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Assistant Director of Enrollment Services, the Third Party Contracts Specialist in the College of Extended Learning is responsible for admission, enrollment, and accounting activities for students who are sponsored through third party contracts. Position Information Manage all aspects of enrolling students sponsored through Third Party Contracts (TPCs), including Veterans Affairs -Accept, review, and forward TPC contracts to Procurement -Work with Procurement to modify contracts if they do not meet certain CEL criteria -Enroll students and move charge to TPC on approved contracts and received Authorization to Bill -Instruct Accounts Receivable how much and which TPC to invoice -Provide Accounts Receivable with at least two contact persons of each TPC agency (case manager and her/his supervisor) -Track sending of invoices, receiving of payments, aging report, reconcile -Coordinate with Accounts Receivable and contact TPCs and students when invoice is past due -Adjust charge back to student when no TPC payment is received after CEL-predefined time line criteria -Provide weekly reports of TPC revenue, sent invoices, payments received, outstanding balances, balances in collection, and written-off balances -Make updates on all TPC related information on CEL's website -Make recommendations to improve the efficiency of the TPC process Outreach to increase TPC revenue -Participate in Bay Area and statewide meetings, presentations, and conferences to promote CEL's programs -Acquire new revenue streams through connecting with new TPCs and reinforcing connections with current ones including state and federal agencies, foundations and other nonprofit organizations, private and publicly traded companies, embassies and consulates Communication -Provide detailed advising to potential and current students on CEL programs -Communicate with students and TPCs on SFSU procedures for facilitating student enrollment and tuition payment through TPCs -Be a liaison between CEL Programs unit and CEL students and/or potential students Other duties as assigned Minimum Qualifications Ability to review financial documents for accuracy, completeness, validity, and adherence to standards; compute and post numbers rapidly and accurately; maintain files and records; identify, trace, and correct errors; follow directions; interpret and apply written rules and regulations; establish and maintain effective working relationships with others; exercise tact, courtesy, alertness, and good judgment in responding to others; use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; and read and write English at a level appropriate to the position. In addition, must be able to apply accounting procedures and practices to the analysis of basic accounting problems; analyze and interpret accounting data; apply problem solving techniques in finding solutions to basic accounting problems; understand and apply applicable rules, regulations, policies, and procedures; use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; work independently; and make sound decisions and recommendations regarding accounting activities. Experience : Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Education : Any equivalent combination of education and experience which provides the required knowledge and abilities. Preferred Qualifications -Bachelor's degree -A demonstrated knowledge/experience with PeopleSoft and a payroll system -The successful candidate will have general knowledge of database concepts, have the ability to work with internal departmental financial record-keeping systems, is able to work under pressure and can make sound/effective decisions/recommendations based on university policy /procedure re fiscal regulations/guidelines. Environmental/Physical/Special Must be able to work for extended periods at computer terminals. This position requires phone work in assisting students and staff. Must be able to meet the demands from the public and cyclically heavy workloads. Vacation time is not available during the start of registration periods or the start of semesters. Some work during weekends and in the evening will be required. May be required to move boxes of paper and miscellaneous items weighing up to 45 pounds. Extensive data processing that requires prolonged periods of computer keyboarding. Incumbent must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: April 28, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Residential Coordinator for Residential Education SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type Temporary Time Base Full-time 1.0 Work Schedule Monday-Friday 9AM to 12 Noon and 1PM to 6PM; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $3,204.00 - $3,500.00 Per Month ($38,448.00 - $42,000 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Assistant Directors of Residential Education (First Year Experience or Continuing Student Retention), and lead by the Area Coordinator, the Residential Coordinator for Residential Education (RCRE) is a full-time, live-in position that assists students in their social and intellectual development and their pursuit to degree attainment. RCREs assist in the overall design, implementation, and daily administration of the Residential Education program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. Lead and reporting to the Area Coordinator, the incumbent supports each assigned community of students by leading a team of student leaders in the creation of a living/learning experience. The incumbent supports the daily administration of the residential community (assignments, room inventory, Move-in/Move-Out processes, occupancy, etc.); assists in addressing student behavior concerns; assists in the development of the educational and social program offerings within the community; advises Hall Government and/or other residential student organizations; actively responds to crisis, student wellness, and emergency issues within the residential community; and serves on department committees. Position Information Supervision and Leadership Direct Supervision Plan, direct, supervise and evaluate the Residential Life student team members according to the objectives established for the department. Assist with interpretation and implementation of Residential Life; Housing, Dining, & Conference Services; and University policies and procedures. Assist with recruitment, selection, placement, evaluation, and personnel administration for area Residential Life professional/full-time and student team members. Develop student leader team with particular focus on academic, community engagement, social justice, and wellness. Identify, coordinate, and provide resources and support to assist area Residential Life staff in developing in-hall student team member training and community and educational programs for resident students with particular focus on academic, community engagement, social justice, and wellness. Initiate weekly contact with individual student leaders to promote a sense of belonging, and to facilitate the growth and development of the individual student leaders. This includes, but is not limited to, leading a weekly meetings and maintaining regularly scheduled 1-1s. Maintain consistent contact with Area Coordinators as it relates to student team member duties, behavior, etc. Leadership Develop and maintain relationships with campus units, liaisons and resources. Participate in centralized planning efforts for Residential Life and Student Life. Participate in departmental and cabinet-wide training and development activities. Serve on departmental and division-wide committees as assigned. Serve as an advisor for a residential student organization. Student Behavior Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Residential Education Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Campus Safety Ensure that safety and security procedures are established and maintained. Student Rights & Responsibilities Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Residential Life Administration Community Administration Schedule and establish office hours that support team coaching Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Community Development Consult with Area Coordinators regarding student activities to ensure compliance with University policies and procedures. Maintain records and reports for all community engagement activities Department Administration Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact. Attend department trainings, team development, evaluation, and professional recruitment activities Attend all major Housing and/or University events as assigned (Move-in/Closing, GatorFest, SAEM Town Hall Meetings, etc. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities : General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control. Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience : Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications Due to the responsibilities and nature of this position, our preferred qualifications that will lead to success in this role include: Master's degree in Student Affairs, Counseling, Higher Education or related field. At least one year of experience in working with college-aged students. At least one year of experience supervising student leaders or student assistants Demonstrated ability to perform administrative tasks. Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: April 8, 2022
May 11, 2021
Full Time
Description: Working Title Residential Coordinator for Residential Education SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type Temporary Time Base Full-time 1.0 Work Schedule Monday-Friday 9AM to 12 Noon and 1PM to 6PM; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $3,204.00 - $3,500.00 Per Month ($38,448.00 - $42,000 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Assistant Directors of Residential Education (First Year Experience or Continuing Student Retention), and lead by the Area Coordinator, the Residential Coordinator for Residential Education (RCRE) is a full-time, live-in position that assists students in their social and intellectual development and their pursuit to degree attainment. RCREs assist in the overall design, implementation, and daily administration of the Residential Education program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. Lead and reporting to the Area Coordinator, the incumbent supports each assigned community of students by leading a team of student leaders in the creation of a living/learning experience. The incumbent supports the daily administration of the residential community (assignments, room inventory, Move-in/Move-Out processes, occupancy, etc.); assists in addressing student behavior concerns; assists in the development of the educational and social program offerings within the community; advises Hall Government and/or other residential student organizations; actively responds to crisis, student wellness, and emergency issues within the residential community; and serves on department committees. Position Information Supervision and Leadership Direct Supervision Plan, direct, supervise and evaluate the Residential Life student team members according to the objectives established for the department. Assist with interpretation and implementation of Residential Life; Housing, Dining, & Conference Services; and University policies and procedures. Assist with recruitment, selection, placement, evaluation, and personnel administration for area Residential Life professional/full-time and student team members. Develop student leader team with particular focus on academic, community engagement, social justice, and wellness. Identify, coordinate, and provide resources and support to assist area Residential Life staff in developing in-hall student team member training and community and educational programs for resident students with particular focus on academic, community engagement, social justice, and wellness. Initiate weekly contact with individual student leaders to promote a sense of belonging, and to facilitate the growth and development of the individual student leaders. This includes, but is not limited to, leading a weekly meetings and maintaining regularly scheduled 1-1s. Maintain consistent contact with Area Coordinators as it relates to student team member duties, behavior, etc. Leadership Develop and maintain relationships with campus units, liaisons and resources. Participate in centralized planning efforts for Residential Life and Student Life. Participate in departmental and cabinet-wide training and development activities. Serve on departmental and division-wide committees as assigned. Serve as an advisor for a residential student organization. Student Behavior Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Residential Education Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Campus Safety Ensure that safety and security procedures are established and maintained. Student Rights & Responsibilities Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Residential Life Administration Community Administration Schedule and establish office hours that support team coaching Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Community Development Consult with Area Coordinators regarding student activities to ensure compliance with University policies and procedures. Maintain records and reports for all community engagement activities Department Administration Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact. Attend department trainings, team development, evaluation, and professional recruitment activities Attend all major Housing and/or University events as assigned (Move-in/Closing, GatorFest, SAEM Town Hall Meetings, etc. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities : General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control. Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience : Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications Due to the responsibilities and nature of this position, our preferred qualifications that will lead to success in this role include: Master's degree in Student Affairs, Counseling, Higher Education or related field. At least one year of experience in working with college-aged students. At least one year of experience supervising student leaders or student assistants Demonstrated ability to perform administrative tasks. Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: April 8, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Community Desk Residential Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type Temporary Time Base Full-time 1.0 Work Schedule Monday to Friday, 9AM to 12 Noon, and 1PM to 6PM; may include some evenings, weekends, and non-traditional hours. Will be required to and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $3,204.00 - $3,500.00 Per Month ($38,448.00 - $42,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Assistant Directors of Residential Education (First Year Experience or Continuing Student Retention), and lead by the Area Coordinator, the Community Desk Residential Coordinator (CDRC) is a full-time, live-in position that oversees the Community Desk operations in a specific community. CDRCs assist in the overall design, implementation, and daily administration of the Residential Education program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. Lead and reporting to the Area Coordinator, the incumbent is responsible for the implementation of the community desk program at a community desk as well as the overall Residential Life and Housing programs. The incumbent supports the daily administration of the residential community (assignments, room inventory, Move-in/Move-Out processes, occupancy, etc.); assists in addressing student behavior concerns; assists in the development of the educational and social program offerings within the community; advises Hall Government and/or other residential student organizations; actively responds to crisis, student wellness, and emergency issues within the residential community; and serves on department committees. Position Information Community Desk Oversight Administrative Functions Coordinate residence hall community desk operations for 1- 3 assigned buildings. Recruit, hire, and train a team of student assistants. Create and manage the community desk schedule including trouble shooting open/missed shifts. Responsible for customer service and desk operations for the assigned buildings. Oversee and approve timesheet processing for student assistants to ensure information is accurate and submitted in a timely manner. Manage and oversee logging/accountability of mail and packages to meet all federal, state, University and department laws, policies, and guidelines. Maintain communication with team members through electronic communication, phone calls, and posted information. Process Management Assist in the opening and closing of the residence halls. Coordinate with team members to create resident check-in packets ahead of move-in, interim periods, and summer sessions. Work in cooperation with HDCS and residential life neighborhood team members on the prompt and correct processing of students who may be checking into or out of housing Manage student room/mail key processes including key audits and lock changes/requests. Maintain records of lock-out and key processing requests and prepare billings accordingly. Ensure that desk operations smoothly transition to and from the summer sessions. General Desk Related Functions Respond appropriately to hall emergencies and provide support and follow-up to staff as needed. Keep supervisor apprised with community, resident, and facility issues. Work in cooperation with neighbor teams to adequately resource the desk with supplies and equipment throughout the academic year. Develop a system for maintaining cleanliness and organized resources at ALL times at the community desk Supervision and Leadership Supervision Plan, direct, supervise and evaluate the Residential Life student team members according to the objectives established for the department. Assist with interpretation and implementation of Residential Life; Housing, Dining, & Conference Services; and University policies and procedures. Assist with recruitment, selection, placement, evaluation, and personnel administration for area Residential Life professional/full-time and student team members. Maintain consistent contact with Area Coordinators as it relates to student team member duties, behavior, etc. Leadership Develop and maintain relationships with campus units, liaisons and resources. Participate in centralized planning efforts for Residential Life and Student Life. Participate in departmental and cabinet-wide training and development activities. Serve on departmental and division-wide committees as assigned. Serve as an advisor for a residential student organization. Residential Life Administration Community Administration Schedule and establish office hours that support team coaching Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Community Development Consult with Area Coordinators regarding desk operations to ensure compliance with University policies and procedures. Maintain records and reports for all community desk related activities. Department Administration Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact. Attend department trainings, team development, evaluation, and professional recruitment activities Attend all major Housing and/or University events as assigned (Move-in/Closing, GatorFest, SAEM Town Hall Meetings, etc.) Student Behavior and Student Conduct Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Residential Education Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Campus Safety Ensure that safety and security procedures are established and maintained. Student Rights & Responsibilities Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response Adjudicate conduct violations specific to community desk operations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities : General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control.\ Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience : Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications Due to the responsibilities and nature of this position our preferred qualifications that will lead to the succeed in this role include: Master's degree in College Student Personnel, Counseling, Higher Education or related field. At least one year of experience in working with college-aged students. At least one year of experience supervising desk operations or customer service initiatives. Experience with scheduling software and/or payroll software Demonstrated ability to perform administrative tasks. Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: April 8, 2022
May 11, 2021
Full Time
Description: Working Title Community Desk Residential Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type Temporary Time Base Full-time 1.0 Work Schedule Monday to Friday, 9AM to 12 Noon, and 1PM to 6PM; may include some evenings, weekends, and non-traditional hours. Will be required to and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $3,204.00 - $3,500.00 Per Month ($38,448.00 - $42,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Assistant Directors of Residential Education (First Year Experience or Continuing Student Retention), and lead by the Area Coordinator, the Community Desk Residential Coordinator (CDRC) is a full-time, live-in position that oversees the Community Desk operations in a specific community. CDRCs assist in the overall design, implementation, and daily administration of the Residential Education program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. Lead and reporting to the Area Coordinator, the incumbent is responsible for the implementation of the community desk program at a community desk as well as the overall Residential Life and Housing programs. The incumbent supports the daily administration of the residential community (assignments, room inventory, Move-in/Move-Out processes, occupancy, etc.); assists in addressing student behavior concerns; assists in the development of the educational and social program offerings within the community; advises Hall Government and/or other residential student organizations; actively responds to crisis, student wellness, and emergency issues within the residential community; and serves on department committees. Position Information Community Desk Oversight Administrative Functions Coordinate residence hall community desk operations for 1- 3 assigned buildings. Recruit, hire, and train a team of student assistants. Create and manage the community desk schedule including trouble shooting open/missed shifts. Responsible for customer service and desk operations for the assigned buildings. Oversee and approve timesheet processing for student assistants to ensure information is accurate and submitted in a timely manner. Manage and oversee logging/accountability of mail and packages to meet all federal, state, University and department laws, policies, and guidelines. Maintain communication with team members through electronic communication, phone calls, and posted information. Process Management Assist in the opening and closing of the residence halls. Coordinate with team members to create resident check-in packets ahead of move-in, interim periods, and summer sessions. Work in cooperation with HDCS and residential life neighborhood team members on the prompt and correct processing of students who may be checking into or out of housing Manage student room/mail key processes including key audits and lock changes/requests. Maintain records of lock-out and key processing requests and prepare billings accordingly. Ensure that desk operations smoothly transition to and from the summer sessions. General Desk Related Functions Respond appropriately to hall emergencies and provide support and follow-up to staff as needed. Keep supervisor apprised with community, resident, and facility issues. Work in cooperation with neighbor teams to adequately resource the desk with supplies and equipment throughout the academic year. Develop a system for maintaining cleanliness and organized resources at ALL times at the community desk Supervision and Leadership Supervision Plan, direct, supervise and evaluate the Residential Life student team members according to the objectives established for the department. Assist with interpretation and implementation of Residential Life; Housing, Dining, & Conference Services; and University policies and procedures. Assist with recruitment, selection, placement, evaluation, and personnel administration for area Residential Life professional/full-time and student team members. Maintain consistent contact with Area Coordinators as it relates to student team member duties, behavior, etc. Leadership Develop and maintain relationships with campus units, liaisons and resources. Participate in centralized planning efforts for Residential Life and Student Life. Participate in departmental and cabinet-wide training and development activities. Serve on departmental and division-wide committees as assigned. Serve as an advisor for a residential student organization. Residential Life Administration Community Administration Schedule and establish office hours that support team coaching Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Community Development Consult with Area Coordinators regarding desk operations to ensure compliance with University policies and procedures. Maintain records and reports for all community desk related activities. Department Administration Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact. Attend department trainings, team development, evaluation, and professional recruitment activities Attend all major Housing and/or University events as assigned (Move-in/Closing, GatorFest, SAEM Town Hall Meetings, etc.) Student Behavior and Student Conduct Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Residential Education Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Campus Safety Ensure that safety and security procedures are established and maintained. Student Rights & Responsibilities Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response Adjudicate conduct violations specific to community desk operations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities : General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control.\ Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience : Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications Due to the responsibilities and nature of this position our preferred qualifications that will lead to the succeed in this role include: Master's degree in College Student Personnel, Counseling, Higher Education or related field. At least one year of experience in working with college-aged students. At least one year of experience supervising desk operations or customer service initiatives. Experience with scheduling software and/or payroll software Demonstrated ability to perform administrative tasks. Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: April 8, 2022
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Digital Community & Multimedia Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Strategic Marketing Communications Strategic Marketing Communications (SMC) leads efforts to elevate the university's profile and steward its reputation with global, national, and regional news media; prospective students and their families; and other influencers. SMC leads the development and implementation of strategies and activities that enhance the university's visibility, promote, and protect its brand and reputation among external and internal constituents, and ensure strategic alignment among all external and internal communications deployed across multiple platforms and channels. Partnering with stakeholders and leaders across campus, led by the Associate Vice President, SMC is the guiding architect of the university's efforts to increase enrollment, raise awareness of the university, promote its reputation, and inspire alumni and donors. Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday, from 8:00 a.m. to 5:00 p.m. Anticipated Hiring Range $4,918 to $5,500 per month ($59,016.00 to $66,000.00 annually) Salary is commensurate with experience. Position Summary Under the supervision of the AVP of Strategic Marketing Communications (SMC) and in tandem with other members of SMC, the Digital Community and Multimedia Specialist's responsibilities include research and write for online content; manage social media campaigns; build an annual social media content calendar; develop multimedia projects; execute an initiative-level digital community communications plan; and prepare other communications as appropriate to meet office goals. Position Information Increase visibility and digital community engagement: Research, plan and develop varied content aimed at generating maximum positive visibility of the University and increasing engagement among key audiences including students, faculty, staff and alumni; Manage development, implementation, and ongoing execution of a digital community strategy for SF State; including how to engage users and fundamentally impact their relationship with the University; Lead digital community-building through social media channels and the web including Facebook, Twitter, LinkedIn, Instagram, and others such as bloggers, aggregators, etc., using innovative and strategic thinking; Responsible for management of SF State's digital channels. Oversee editorial strategy and voice (of the content through the channels); Serve as a strategic partner with SMC team and other communication partners across the university Coordinate responses with respective departments on constituent complaints and reputational issues and other high priorities on digital channels; Digital assets and other work elements also need to be trafficked and archived according to established University and industry standards. Digital Storytelling: Employ design/software/production tools to better tell SF State's story, via the creation of content including images, charts, audio clips and videos, among other assets that can then be surfaced and shared. Develop well-written and visually appealing multimedia content to drive engagement. Track and analyze compiled data across University accounts to measure the organization;s effectiveness in distributing information. Report on and make recommendations to the SMC team and campus communication colleageues on refinements to social media use. Work with partner agencies to use the various modes of communication, distribution, advertisements, and marketing tools on all social media platforms. Stay abreast of emerging social media platforms and recommend areas in which the SF State could effectively grow and leverage its reach. Responsibilities include aggregating, analyzing and reporting on digital platforms metrics/analytics. Reports should examine how the University's online channels interact with key target audiences and identify new opportunities to communicate and engage. Other duties as assigned. At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education/Work Experience: Entry to this level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. Knowledge: Understanding of and experience working in the field of communications, or digital media, working knowledge of copyright and other applicable laws pertaining to publications and the media. Skills: High-quality writing, editing and proofing skills as evidenced by clips/portfolio of past professional work and effective interpersonal skills, including strong speaking, listening and interpretive skills. Abilities: Work independently and take initiative to develop projects, locate resources, solve problems, anticipate issues and obtain information. Demonstrated ability to work with Web-based technology including social media; identify, develop and produce content for a range of media and audiences. Preferred Qualifications Preferred college degree to be a bachelor's in the field of Marketing, Communications or related. 3 to 5 years of progressively responsible experience in the field of communications, or digital media. Knowledge of the web, technology, social platforms, current and future trends. Demonstrated skill in video production and editing. Knowledge of multimedia software such as Adobe Creative Suite, or similar. Excellent writing and analytical skills. Demonstrated problem solver. Ability to leverage current and future trends to help an organization succeed at the initiative level, for a specific group, team or unit. Ability to work independently to meet expected deadlines and schedules. Experience working in highly functioning teams. Sound judgement and critical thinking skills related to creating copy, monitoring, and managing social media channels Desired/Preferred Knowledge, Skills and Abilities: Experience and understanding of effective ways for a public policy research center/think tank to use social media to reach target audiences. Excellent research and writing skills with an ability to distill complicated policy issues in a way that appeals to social media audiences, as well as pulling from the library of Institutional research in relation to current policy debates/news issues. Ability to illustrate proven success with growing various social media audiences and increasing engagement. Background in creating digital content. Familiarity with multimedia trends, technologies and capacities. SF State writing and editing test. PC/Mac and productivity-software literacy. Juggle multiple assignments under shifting and tight deadlines. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communications skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position requires a significant amount of speaking on the telephone, typing on a computer, taking notes and walking. Requires ability to successfully juggle often tight and competing deadlines. Occasional periods of heavy workload activity and long work hours, especially during crises and major University events. May require off-hours monitoring of and posting to social media accounts. Requires tracking of media during off-work hours to ensure incumbent stays abreast of current issues in the arenas of education, public affairs and marketing in general, in the CSU system and specifically related to SF State. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information **Please include a cover letter, along with your resume, when applying for this position.** SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: May 24, 2021
May 11, 2021
Full Time
Description: Working Title Digital Community & Multimedia Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Strategic Marketing Communications Strategic Marketing Communications (SMC) leads efforts to elevate the university's profile and steward its reputation with global, national, and regional news media; prospective students and their families; and other influencers. SMC leads the development and implementation of strategies and activities that enhance the university's visibility, promote, and protect its brand and reputation among external and internal constituents, and ensure strategic alignment among all external and internal communications deployed across multiple platforms and channels. Partnering with stakeholders and leaders across campus, led by the Associate Vice President, SMC is the guiding architect of the university's efforts to increase enrollment, raise awareness of the university, promote its reputation, and inspire alumni and donors. Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday, from 8:00 a.m. to 5:00 p.m. Anticipated Hiring Range $4,918 to $5,500 per month ($59,016.00 to $66,000.00 annually) Salary is commensurate with experience. Position Summary Under the supervision of the AVP of Strategic Marketing Communications (SMC) and in tandem with other members of SMC, the Digital Community and Multimedia Specialist's responsibilities include research and write for online content; manage social media campaigns; build an annual social media content calendar; develop multimedia projects; execute an initiative-level digital community communications plan; and prepare other communications as appropriate to meet office goals. Position Information Increase visibility and digital community engagement: Research, plan and develop varied content aimed at generating maximum positive visibility of the University and increasing engagement among key audiences including students, faculty, staff and alumni; Manage development, implementation, and ongoing execution of a digital community strategy for SF State; including how to engage users and fundamentally impact their relationship with the University; Lead digital community-building through social media channels and the web including Facebook, Twitter, LinkedIn, Instagram, and others such as bloggers, aggregators, etc., using innovative and strategic thinking; Responsible for management of SF State's digital channels. Oversee editorial strategy and voice (of the content through the channels); Serve as a strategic partner with SMC team and other communication partners across the university Coordinate responses with respective departments on constituent complaints and reputational issues and other high priorities on digital channels; Digital assets and other work elements also need to be trafficked and archived according to established University and industry standards. Digital Storytelling: Employ design/software/production tools to better tell SF State's story, via the creation of content including images, charts, audio clips and videos, among other assets that can then be surfaced and shared. Develop well-written and visually appealing multimedia content to drive engagement. Track and analyze compiled data across University accounts to measure the organization;s effectiveness in distributing information. Report on and make recommendations to the SMC team and campus communication colleageues on refinements to social media use. Work with partner agencies to use the various modes of communication, distribution, advertisements, and marketing tools on all social media platforms. Stay abreast of emerging social media platforms and recommend areas in which the SF State could effectively grow and leverage its reach. Responsibilities include aggregating, analyzing and reporting on digital platforms metrics/analytics. Reports should examine how the University's online channels interact with key target audiences and identify new opportunities to communicate and engage. Other duties as assigned. At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education/Work Experience: Entry to this level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. Knowledge: Understanding of and experience working in the field of communications, or digital media, working knowledge of copyright and other applicable laws pertaining to publications and the media. Skills: High-quality writing, editing and proofing skills as evidenced by clips/portfolio of past professional work and effective interpersonal skills, including strong speaking, listening and interpretive skills. Abilities: Work independently and take initiative to develop projects, locate resources, solve problems, anticipate issues and obtain information. Demonstrated ability to work with Web-based technology including social media; identify, develop and produce content for a range of media and audiences. Preferred Qualifications Preferred college degree to be a bachelor's in the field of Marketing, Communications or related. 3 to 5 years of progressively responsible experience in the field of communications, or digital media. Knowledge of the web, technology, social platforms, current and future trends. Demonstrated skill in video production and editing. Knowledge of multimedia software such as Adobe Creative Suite, or similar. Excellent writing and analytical skills. Demonstrated problem solver. Ability to leverage current and future trends to help an organization succeed at the initiative level, for a specific group, team or unit. Ability to work independently to meet expected deadlines and schedules. Experience working in highly functioning teams. Sound judgement and critical thinking skills related to creating copy, monitoring, and managing social media channels Desired/Preferred Knowledge, Skills and Abilities: Experience and understanding of effective ways for a public policy research center/think tank to use social media to reach target audiences. Excellent research and writing skills with an ability to distill complicated policy issues in a way that appeals to social media audiences, as well as pulling from the library of Institutional research in relation to current policy debates/news issues. Ability to illustrate proven success with growing various social media audiences and increasing engagement. Background in creating digital content. Familiarity with multimedia trends, technologies and capacities. SF State writing and editing test. PC/Mac and productivity-software literacy. Juggle multiple assignments under shifting and tight deadlines. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communications skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position requires a significant amount of speaking on the telephone, typing on a computer, taking notes and walking. Requires ability to successfully juggle often tight and competing deadlines. Occasional periods of heavy workload activity and long work hours, especially during crises and major University events. May require off-hours monitoring of and posting to social media accounts. Requires tracking of media during off-work hours to ensure incumbent stays abreast of current issues in the arenas of education, public affairs and marketing in general, in the CSU system and specifically related to SF State. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information **Please include a cover letter, along with your resume, when applying for this position.** SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: May 24, 2021
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Deputy Chief SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Department The University Police Department (UPD) is comprised of the Operations Division and Support Services Division that collectively provide twenty-four hours per day, year-round, professional police and security services to the campus community, ensuring for a safe and professional environment. Administrator This position is an Administrator III in the California State University Management Personnel Plan (MPP) reporting to the Assistant Vice President for Campus Safety & Chief of Police. Timebase 1.0 Work Schedule Schedule to be arraigned by supervisor. Anticipated Hiring Range $11,409.00 - $12,567.00 monthly ($136,908.00 - $150,804 annually) Salary is commensurate with experience. Position Summary Reporting administratively through the Office of the Vice President for Student Affairs & Enrollment Management (SAEM), the University Police Department (UPD) is comprised of the Operations Division and Support Services Division that collectively provide twenty-four hours per day, year-round, professional police and security services to the campus community, ensuring for a safe and professional environment. Under the general direction of the Assistant Vice President for Campus Safety & Chief of Police, the Deputy Chief of Police oversees the day-to-day operations, and various divisions within Campus Safety. The Operations Division is composed of Patrol Services, Special Events, and campus building security. The Support Services Division is composed of Investigations, Dispatch, Records, Compliance, and Information Technology {IT). It is critical for the person holding this position to create and maintain an anti-racist culture for the San Francisco State University community; one that is reflected in the policies and protocol of the Division of Campus Safety. Position Information - Assumes management responsibility for the services and activities of the Operational units within the Police Department such as Patrol, Investigations, and Dispatch. The Deputy Chief coordinates the activities of sworn and non-sworn personnel in preserving order, protecting life and property, investigating crimes, and in enforcing laws and ordinances. - Serves as second-in-command to the Chief of Police; oversees the day-to-day operations of the University Police Department; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to programs, policies, and procedures as appropriate: prepares and presents staff reports and other necessary correspondence. - Prepares statistics and reports on departmental activities, and departmental policies and procedures. - Develops strategic plans for unit consistent with the Department and University-wide strategic plans; manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; interprets CSU and state policy, communicates and implements policy and procedures relative to all practices for the Department. - Directs the application of advanced and innovative concepts and best practices in campus law enforcement to achieve objectives and continuously improve performance. - Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. - Studies crime reports and current literature in law enforcement to determine trends and make recommendations for changes in organization and operating policies and procedures. - Plans, directs, coordinates, and reviews the work plan for assigned staff; determines need for police action and assigns work activities, projects and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems; establishes performance standards and goals; prepares formal evaluations; recognizes positive performance; addresses all performance and personnel issues appropriately; participates in the development of employees by providing in-service training. - Coordinates the completion of internal affairs investigations; presents findings and makes recommended findings to the Chief. - Coordinates the activities of the police department with other agencies, both generally and in special investigations/arrests and operational activities as directed by the Chief. - Develops and maintains open and positive relationships with campus management and the media with the goal of keeping the campus community informed. - Responds to and resolves difficult and sensitive campus inquiries and complaints; responds to questions and information requests from campus citizens and outside agencies. - Controls and commands law enforcement operations of major investigations, emergency management situations and large university special events; coordinates exchange of information with other law enforcement/public safety agencies. - Ensures that the Department adheres to a community-oriented policing strategy that supports the mission of UPD and the overall mission of the University with an emphasis on a positive and proactive policing approach. Maintains regular contact and interaction with appropriate law enforcement, public safety organizations at the local, state, and federal levels and others contacted in the scope of duties; leverages professional relationships to identify and recommend best practices that will strengthen the Department's ability to manage resources. Identifies and addresses employee or departmental issues; develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to resolve issues. - Assists the Police Chief in the development of Department budget; makes recommendations with regard to staffing level, operational needs, supply needs, etc. - Ensures all operational functions are performed with completeness, accuracy and in a timely manner. - Acts as an operational information resource for University Police Department managers, by maintaining current knowledge of policies related to the operational functions of the Department: researches and reports on laws, mandates and regulations that affect the operational procedures of the Department; provides direction to employees regarding appropriate application of rules, regulations, orders, procedures, and policies. - Provides management oversight for parking operations in the absence of the parking director. - Researches and provides management oversight of any department grants. - Participates in professional group meetings; stays abreast of new trends and innovations in the field of law enforcement. - Represents the department at various meetings and conferences and speaks before campus and community groups on the role of the University Police Department. - Develops and builds Department teams setting standards, a vision and ensuring an atmosphere of trust with opportunities to make a difference and reach goals. - Oversees Department recruitment processes including interviews, hiring decisions, and training of new employees. - Assumes command of the police department in the absence of the Chief. - Perform other job-related duties and special projects as assigned. Minimum Qualifications Bachelor's Degree from an accredited university in Criminal Justice, Public or Business Administration or a related field with a minimum of four (4) years' progressively responsible supervisory/management experience in a Police Department or law enforcement agency, including a minimum of two (2) years' experience as a Police Commander or equivalent. Must be California POST certified by date of hire. Possession of a valid California driver's license or the ability to obtain by date of hire. Extensive and comprehensive knowledge of the theories, principles, and practices of effective police administration with particular attention to planning and organizing police services and operations. Knowledge of the theories, principles, and practices of effective public administration, with special reference to department policies, personnel, and budget administration. Comprehensive knowledge of and the ability to interpret and accurately apply current law enforcement methods, policies, procedures, rules, regulations, laws and criminal investigative practices, techniques and procedures; ability to make sound recommendations based on findings of investigations. Thorough knowledge of current criminal codes and laws and the ability to apply them in a university setting. Must possess superior analytical and reasoning skills with the use of inference to draw evidence based conclusions. Extensive and comprehensive knowledge of and ability to independently interpret, communicate and apply Department and University policies and procedures in support of the operation of the Department; ability to adapt to organizational, procedural, policy and technological changes. Ability to assist with planning, organizing, staffing, and directing the range of activities commonly found in a University Police Department. Thorough knowledge of NIMS and SEMS emergency systems and general emergency preparedness practices. Knowledge of modern management techniques with comprehensive knowledge of effective personnel management practices and supervisory skills, including recruitment, training, performance assessment including establishment and monitoring of goals and objectives, motivation and professional development, corrective actions and progressive discipline. Knowledge of collective bargaining and administrative correction action as appropriate in a collective bargaining environment. Ability to initiate and support innovation with creativity, flexibility, responsiveness and future focus. Strong ability to interact effectively with members of the Department and public in stressful situations. Demonstrated ability to operate in an environment that requires discretion and confidentiality. Ability to maximize productivity through use of appropriate tools; develop resources that create timely and efficient workflow. Superior organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Ability to interact with students and adults from diverse social and economic backgrounds. Ability to use tact, diplomacy and maintain dignity and self-control in handling a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Exceptional ability to make effective decisions and judgments under pressure and during emergency situations. Ability to resolve operational problems and situations as they occur. Comprehensive knowledge of and ability to show proficiency of common law enforcement equipment such as firearms, baton, pepper spray, taser, and arrest control techniques. Comprehensive knowledge of modern community policing, problem solving philosophies, public safety procedures and emergency response planning. Ability to communicate effectively and establish and maintain cooperative working relationships with the campus community, the surrounding communities and the general public. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Demonstrated ability to serve as Chief in the absence of the Chief of Police. Comprehensive ability to observe and recall details and incidents. Maintain high quality/standards of work, leadership, initiative, problem solving, commitment, creativity, professional responsibility, and judgment. Ability to represent the University and its interests in a professional and conscientious manner. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of University infrastructure, policies and procedures. Preferred Qualifications Previous law enforcement management experience in an institutional/higher educational environment with a focus on community policing, customer service, and advanced problem solving abilities. Master's degree in public administration, business administration, police science, criminal justice, or similar field of study. Possession or eligibility for a California POST Executive Certificate. Environmental/Physical/Special Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours, occasional holidays, and adjust working hours to meet operational and department needs. On-call availability and may be called back periodically to perform work as needed on an emergency basis. Pre-Employment Requirements Must be able to successfully pass a pre-employment background/fingerprint check, psychological and medical evaluation to California POST standards. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: March 9, 2022
May 11, 2021
Full Time
Description: Working Title Deputy Chief SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Department The University Police Department (UPD) is comprised of the Operations Division and Support Services Division that collectively provide twenty-four hours per day, year-round, professional police and security services to the campus community, ensuring for a safe and professional environment. Administrator This position is an Administrator III in the California State University Management Personnel Plan (MPP) reporting to the Assistant Vice President for Campus Safety & Chief of Police. Timebase 1.0 Work Schedule Schedule to be arraigned by supervisor. Anticipated Hiring Range $11,409.00 - $12,567.00 monthly ($136,908.00 - $150,804 annually) Salary is commensurate with experience. Position Summary Reporting administratively through the Office of the Vice President for Student Affairs & Enrollment Management (SAEM), the University Police Department (UPD) is comprised of the Operations Division and Support Services Division that collectively provide twenty-four hours per day, year-round, professional police and security services to the campus community, ensuring for a safe and professional environment. Under the general direction of the Assistant Vice President for Campus Safety & Chief of Police, the Deputy Chief of Police oversees the day-to-day operations, and various divisions within Campus Safety. The Operations Division is composed of Patrol Services, Special Events, and campus building security. The Support Services Division is composed of Investigations, Dispatch, Records, Compliance, and Information Technology {IT). It is critical for the person holding this position to create and maintain an anti-racist culture for the San Francisco State University community; one that is reflected in the policies and protocol of the Division of Campus Safety. Position Information - Assumes management responsibility for the services and activities of the Operational units within the Police Department such as Patrol, Investigations, and Dispatch. The Deputy Chief coordinates the activities of sworn and non-sworn personnel in preserving order, protecting life and property, investigating crimes, and in enforcing laws and ordinances. - Serves as second-in-command to the Chief of Police; oversees the day-to-day operations of the University Police Department; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to programs, policies, and procedures as appropriate: prepares and presents staff reports and other necessary correspondence. - Prepares statistics and reports on departmental activities, and departmental policies and procedures. - Develops strategic plans for unit consistent with the Department and University-wide strategic plans; manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; interprets CSU and state policy, communicates and implements policy and procedures relative to all practices for the Department. - Directs the application of advanced and innovative concepts and best practices in campus law enforcement to achieve objectives and continuously improve performance. - Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. - Studies crime reports and current literature in law enforcement to determine trends and make recommendations for changes in organization and operating policies and procedures. - Plans, directs, coordinates, and reviews the work plan for assigned staff; determines need for police action and assigns work activities, projects and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems; establishes performance standards and goals; prepares formal evaluations; recognizes positive performance; addresses all performance and personnel issues appropriately; participates in the development of employees by providing in-service training. - Coordinates the completion of internal affairs investigations; presents findings and makes recommended findings to the Chief. - Coordinates the activities of the police department with other agencies, both generally and in special investigations/arrests and operational activities as directed by the Chief. - Develops and maintains open and positive relationships with campus management and the media with the goal of keeping the campus community informed. - Responds to and resolves difficult and sensitive campus inquiries and complaints; responds to questions and information requests from campus citizens and outside agencies. - Controls and commands law enforcement operations of major investigations, emergency management situations and large university special events; coordinates exchange of information with other law enforcement/public safety agencies. - Ensures that the Department adheres to a community-oriented policing strategy that supports the mission of UPD and the overall mission of the University with an emphasis on a positive and proactive policing approach. Maintains regular contact and interaction with appropriate law enforcement, public safety organizations at the local, state, and federal levels and others contacted in the scope of duties; leverages professional relationships to identify and recommend best practices that will strengthen the Department's ability to manage resources. Identifies and addresses employee or departmental issues; develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to resolve issues. - Assists the Police Chief in the development of Department budget; makes recommendations with regard to staffing level, operational needs, supply needs, etc. - Ensures all operational functions are performed with completeness, accuracy and in a timely manner. - Acts as an operational information resource for University Police Department managers, by maintaining current knowledge of policies related to the operational functions of the Department: researches and reports on laws, mandates and regulations that affect the operational procedures of the Department; provides direction to employees regarding appropriate application of rules, regulations, orders, procedures, and policies. - Provides management oversight for parking operations in the absence of the parking director. - Researches and provides management oversight of any department grants. - Participates in professional group meetings; stays abreast of new trends and innovations in the field of law enforcement. - Represents the department at various meetings and conferences and speaks before campus and community groups on the role of the University Police Department. - Develops and builds Department teams setting standards, a vision and ensuring an atmosphere of trust with opportunities to make a difference and reach goals. - Oversees Department recruitment processes including interviews, hiring decisions, and training of new employees. - Assumes command of the police department in the absence of the Chief. - Perform other job-related duties and special projects as assigned. Minimum Qualifications Bachelor's Degree from an accredited university in Criminal Justice, Public or Business Administration or a related field with a minimum of four (4) years' progressively responsible supervisory/management experience in a Police Department or law enforcement agency, including a minimum of two (2) years' experience as a Police Commander or equivalent. Must be California POST certified by date of hire. Possession of a valid California driver's license or the ability to obtain by date of hire. Extensive and comprehensive knowledge of the theories, principles, and practices of effective police administration with particular attention to planning and organizing police services and operations. Knowledge of the theories, principles, and practices of effective public administration, with special reference to department policies, personnel, and budget administration. Comprehensive knowledge of and the ability to interpret and accurately apply current law enforcement methods, policies, procedures, rules, regulations, laws and criminal investigative practices, techniques and procedures; ability to make sound recommendations based on findings of investigations. Thorough knowledge of current criminal codes and laws and the ability to apply them in a university setting. Must possess superior analytical and reasoning skills with the use of inference to draw evidence based conclusions. Extensive and comprehensive knowledge of and ability to independently interpret, communicate and apply Department and University policies and procedures in support of the operation of the Department; ability to adapt to organizational, procedural, policy and technological changes. Ability to assist with planning, organizing, staffing, and directing the range of activities commonly found in a University Police Department. Thorough knowledge of NIMS and SEMS emergency systems and general emergency preparedness practices. Knowledge of modern management techniques with comprehensive knowledge of effective personnel management practices and supervisory skills, including recruitment, training, performance assessment including establishment and monitoring of goals and objectives, motivation and professional development, corrective actions and progressive discipline. Knowledge of collective bargaining and administrative correction action as appropriate in a collective bargaining environment. Ability to initiate and support innovation with creativity, flexibility, responsiveness and future focus. Strong ability to interact effectively with members of the Department and public in stressful situations. Demonstrated ability to operate in an environment that requires discretion and confidentiality. Ability to maximize productivity through use of appropriate tools; develop resources that create timely and efficient workflow. Superior organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Ability to interact with students and adults from diverse social and economic backgrounds. Ability to use tact, diplomacy and maintain dignity and self-control in handling a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Exceptional ability to make effective decisions and judgments under pressure and during emergency situations. Ability to resolve operational problems and situations as they occur. Comprehensive knowledge of and ability to show proficiency of common law enforcement equipment such as firearms, baton, pepper spray, taser, and arrest control techniques. Comprehensive knowledge of modern community policing, problem solving philosophies, public safety procedures and emergency response planning. Ability to communicate effectively and establish and maintain cooperative working relationships with the campus community, the surrounding communities and the general public. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Demonstrated ability to serve as Chief in the absence of the Chief of Police. Comprehensive ability to observe and recall details and incidents. Maintain high quality/standards of work, leadership, initiative, problem solving, commitment, creativity, professional responsibility, and judgment. Ability to represent the University and its interests in a professional and conscientious manner. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of University infrastructure, policies and procedures. Preferred Qualifications Previous law enforcement management experience in an institutional/higher educational environment with a focus on community policing, customer service, and advanced problem solving abilities. Master's degree in public administration, business administration, police science, criminal justice, or similar field of study. Possession or eligibility for a California POST Executive Certificate. Environmental/Physical/Special Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours, occasional holidays, and adjust working hours to meet operational and department needs. On-call availability and may be called back periodically to perform work as needed on an emergency basis. Pre-Employment Requirements Must be able to successfully pass a pre-employment background/fingerprint check, psychological and medical evaluation to California POST standards. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: March 9, 2022
