East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Sankofa Scholars Program is a learning community developed to support the retention and graduation of our African American/Black students at CSU East Bay.The Sankofa Scholars Program assist students who are seeking a cultural connection through community building activities and connecting participants to faculty and staff, as these are essential components to achieving academic success. ABOUT THE POSITION: The Sankofa Scholars Programs Specialist will provide a full range of academic support services, and cultural activities to promote success for participating students in the Sankofa Scholars Program at CSU East Bay. The Sankofa Scholars Programs Specialist is responsible for improving and delivering service to students through administration, technology and communication. This position will lead in the program planning, implementation, assessment and evaluation. Additionally, the Sankofa Scholars Program Specialist will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The Sankofa Scholars Program Specialist will lead the programmatic components and academic partnerships of the Sankofa Program, which includes but is not limited to targeted outreach to high school and community college students, oversight of the program's application process and admissions procedures; administering academic support services to students enrolled within the Sankofa Scholars program; referrals to on- and off-campus support services; monitoring and managing the program budget; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. The Sankofa Scholars Program Specialist reports to the Director Equity Initiatives. RESPONSIBILITIES: Program Development and Coordination * The Sankofa Scholars Programs Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of Sankofa Scholars services. * Identify best practices that support the Sankofa Scholars student community through research at similar institutions. Write a final report which outlines a proposal to implement services and programs that support student success. * Establishes a community among students by offering an ongoing selection of of high impact practices to increase student contact, involvement, achievement, and overall satisfaction. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with SEAS Program Specialists to reduce redundancy. * Implement innovative ways of encouraging and supporting the personal and career developmental needs of the population served through the Kaliedoscope mentor program. * Plan, develop, and coordinate Sankofa Scholars participant events (i.e., Year End Ceremony, Welcome/orientation) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of event. Outreach, Marketing and Administrative Duties * Ensure all publications are updated in both print and on the website * Organizes and leads the Sankofa application process by working with educational equity programs on- and off-campus to identify potential students, disseminates program information and application materials. * Reviews applications and interview prospective students and assess their abilities and readiness. Upon completion of the application and interview assessment process, makes recommendations. * Coordinate the application, orientation and on-boarding process for Sankofa Scholar participants * Provide lead work direction for front desk student assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to student assistant in processing of applications, correspondence, and participant file organization. * Coordinates quarterly advisory board meetings under the general supervision of the Director of Equity Initiatives * Conducts program evaluation and assessment, completing monthly and annual reports for the Director of Equity Initiatives. * Under general supervision, track the Sankofa Scholars program budget expenditures. Liaison and Campus Involvement Responsibilities * Conduct and coordinate presentations to campus visitors (applicants and general public, such as community college counselors, and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and SEAS Welcome. * Develop and implement outreach activities on campus and at local community colleges and/or area high schools and community organizations as appropriate to promote Sankofa Scholars support services at CSUEB. * Participate in on-campus and off-campus events that promote the recruitment of new students and support their transition to the University; * Represent the department and SEAS in appropriate committees. * Partake in appropriate professional development activities to remain current on relevant issues pertaining to higher education and the recruitment and retention of African American/Black students. * Participate in campus wide events and programs, which seek to recruit, retain, or encourage the success of African American/Black students. * Participates in appropriate Student Affairs and University-wide meetings including, but not limited to, university committees, staff meetings, retreats, problem solving meetings, team projects, and divisional meetings, representing the interests of African American/Black students served. Other duties as assigned. REQUIREMENTS: * Knowledge of current issues affecting higher education, student services, academic advising, underrepresented and underserved populations. * Knowledge of individual and group dynamics to be used when counseling clients. * Knowledge of complex and evolving university policies and procedures regarding academic probation, academic disqualification, academic renewal and reinstatement. * Knowledge of the student population served. * Skills in computers including a working knowledge of computer applications including all Microsoft Office products and online systems including PeopleSoft. * Skills in communication including listening, writing and speaking which includes public speaking. * Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. * Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. * Ability to develop, implement and manage retention related programs/services. * Ability to interact and work cooperatively with a diverse student population and staff. * Ability to generate and maintain collaborative working relationships with campus and community stakeholders. * Ability to operate independently while applying sound professional judgment, maintaining professional standards and insuring client confidentiality. * Ability to analyze complex situations accurately and adopt effective courses of action. * Ability to work evenings and weekends when needed for special events. MINIMUM QUALIFICATIONS: Experience: Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: This is a position with supervisory/lead responsibilities, subject to completion of the University on-line Sexual Harassment training as a condition of employment. Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Sankofa Scholars Program is a learning community developed to support the retention and graduation of our African American/Black students at CSU East Bay.The Sankofa Scholars Program assist students who are seeking a cultural connection through community building activities and connecting participants to faculty and staff, as these are essential components to achieving academic success. ABOUT THE POSITION: The Sankofa Scholars Programs Specialist will provide a full range of academic support services, and cultural activities to promote success for participating students in the Sankofa Scholars Program at CSU East Bay. The Sankofa Scholars Programs Specialist is responsible for improving and delivering service to students through administration, technology and communication. This position will lead in the program planning, implementation, assessment and evaluation. Additionally, the Sankofa Scholars Program Specialist will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The Sankofa Scholars Program Specialist will lead the programmatic components and academic partnerships of the Sankofa Program, which includes but is not limited to targeted outreach to high school and community college students, oversight of the program's application process and admissions procedures; administering academic support services to students enrolled within the Sankofa Scholars program; referrals to on- and off-campus support services; monitoring and managing the program budget; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. The Sankofa Scholars Program Specialist reports to the Director Equity Initiatives. RESPONSIBILITIES: Program Development and Coordination * The Sankofa Scholars Programs Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of Sankofa Scholars services. * Identify best practices that support the Sankofa Scholars student community through research at similar institutions. Write a final report which outlines a proposal to implement services and programs that support student success. * Establishes a community among students by offering an ongoing selection of of high impact practices to increase student contact, involvement, achievement, and overall satisfaction. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with SEAS Program Specialists to reduce redundancy. * Implement innovative ways of encouraging and supporting the personal and career developmental needs of the population served through the Kaliedoscope mentor program. * Plan, develop, and coordinate Sankofa Scholars participant events (i.e., Year End Ceremony, Welcome/orientation) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of event. Outreach, Marketing and Administrative Duties * Ensure all publications are updated in both print and on the website * Organizes and leads the Sankofa application process by working with educational equity programs on- and off-campus to identify potential students, disseminates program information and application materials. * Reviews applications and interview prospective students and assess their abilities and readiness. Upon completion of the application and interview assessment process, makes recommendations. * Coordinate the application, orientation and on-boarding process for Sankofa Scholar participants * Provide lead work direction for front desk student assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to student assistant in processing of applications, correspondence, and participant file organization. * Coordinates quarterly advisory board meetings under the general supervision of the Director of Equity Initiatives * Conducts program evaluation and assessment, completing monthly and annual reports for the Director of Equity Initiatives. * Under general supervision, track the Sankofa Scholars program budget expenditures. Liaison and Campus Involvement Responsibilities * Conduct and coordinate presentations to campus visitors (applicants and general public, such as community college counselors, and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and SEAS Welcome. * Develop and implement outreach activities on campus and at local community colleges and/or area high schools and community organizations as appropriate to promote Sankofa Scholars support services at CSUEB. * Participate in on-campus and off-campus events that promote the recruitment of new students and support their transition to the University; * Represent the department and SEAS in appropriate committees. * Partake in appropriate professional development activities to remain current on relevant issues pertaining to higher education and the recruitment and retention of African American/Black students. * Participate in campus wide events and programs, which seek to recruit, retain, or encourage the success of African American/Black students. * Participates in appropriate Student Affairs and University-wide meetings including, but not limited to, university committees, staff meetings, retreats, problem solving meetings, team projects, and divisional meetings, representing the interests of African American/Black students served. Other duties as assigned. REQUIREMENTS: * Knowledge of current issues affecting higher education, student services, academic advising, underrepresented and underserved populations. * Knowledge of individual and group dynamics to be used when counseling clients. * Knowledge of complex and evolving university policies and procedures regarding academic probation, academic disqualification, academic renewal and reinstatement. * Knowledge of the student population served. * Skills in computers including a working knowledge of computer applications including all Microsoft Office products and online systems including PeopleSoft. * Skills in communication including listening, writing and speaking which includes public speaking. * Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. * Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. * Ability to develop, implement and manage retention related programs/services. * Ability to interact and work cooperatively with a diverse student population and staff. * Ability to generate and maintain collaborative working relationships with campus and community stakeholders. * Ability to operate independently while applying sound professional judgment, maintaining professional standards and insuring client confidentiality. * Ability to analyze complex situations accurately and adopt effective courses of action. * Ability to work evenings and weekends when needed for special events. MINIMUM QUALIFICATIONS: Experience: Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: This is a position with supervisory/lead responsibilities, subject to completion of the University on-line Sexual Harassment training as a condition of employment. Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
County of San Mateo, CA
Redwood City, CA, United States
Description The Human Services Agency (HSA) of the County of San Mateo is seekingqualified candidates for the position of Job Development Specialist II . The Job Development Specialist will provide a variety of job development duties such as: Promoting and developing employment and on-the-job training opportunities Creating and providing employment workshops Providing leadership, coordination, and support for Federal and State funded programs Providing information about services available at the Resource Centers Participating in outreach and recruitment activities by attending job fairs and developing brochures Maintaining positive and supportive relationships with employers and expanding existing employer base by connecting with local businesses Providing employment support to individuals with employment barriers, including those with mental health diagnosis, developmental disabilities, medical barriers, and criminogenic history Updating appropriatewebsites and social media networks Attending offsite meetings Develop and conduct employment support workshops Provide job information through individual client appointments The Job Development Specialist may also have project leadresponsibility. There are currently two regular vacancies located in the following programs in the Employment Services Branch of the Human Services Agency: 1) CalWORKs Employment Services 2) Service Connect The i deal candidate for this position will have: Knowledge of and/or work experience in workforce development and grant funded employment training and placement initiatives Experience working with people with diverse populations including people with mental health disabilities, people in alcohol and drug recovery programs, incarcerated/formerly incarcerated individuals and others with disabilities and/or barriers to employment Experience collaborating/conferring with treatment providers, including case managers andDepartment of Rehabilitation staff Experience advocating for clients and partnering with employers Possess the ability to work productively with individuals that have employment barriers Related professional experience providing a variety of employment services Knowledge of practices and techniques in career assessment, advising, mentoring, interviewing,problem solving and analysis of labor market intelligence Familiarity with community resources and referral services, local labor market trends and educational/employment training schools and programs In addition, the ideal candidate will have strong skills in the use of software programs such as MSWord, MSExcel and Publisher. Examples Of Duties Duties may include, but are not limited to, the following: Identify and establish working relationships with area employers withvacancies and/orhigh turnover rates in order to market the County's workforce programs and clients Develop and update job listings Develop and present employment-related workshops Explain the advantages to employers forparticipating in the County's program services and follow up on their participation Identify and secure job openings which match the training and vocational goals of clients Place clients in employment opportunities by matching their skills sets withjob requirements Participate in outreach and recruitment activities by attending job fairs and other marketing opportunities; provide information as opportunities arise Discuss job goals and work history with clients and continually assess their job readiness; advise clientsof any vocational issues and barriers to employment Provide a variety of support services to clients individually and in groups such as assisting them in developing resumes,and instructing them in employment application processes, job search strategies and interviewing skills Provide employment seminars in jails or other in-custody settings to support re-entry into the community Serve in a consultative role to clients, case managers and others in addressing and resolving problems Provide relevant marketing and public relations services for assigned programs and represent the County on various boards and committees Develop and coordinate various job development resources and tools such as a job bank and provide work direction to support staff in suchactivities Advise clients regarding on-the-job interpersonal skills andappropriate work and employment communication skills Monitor and record client progress; write a variety of documents including case notes, letters and reports and complete a variety of forms Monitor employed clients' progress to foster and track clients' retention Establish and maintain effective communication and working relationships with clients, employers, other agencies and community organizations and maintain contact with employers to address problems, complaints and issues regarding placed clients Operate a motor vehicle to visit various locations to contact employers, attend job fairs and provide other related services Perform related duties as assigned Qualifications Knowledge of: Principles, practices and techniques of job development and client placement. Local labor market trends and the employment opportunities in business, industry and government. Basic principles and practices of marketing and public relations as they relate to job development. Basic task analysis techniques for job coaching. Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines. Computer applications related to the work. Office administrative practices and procedures, including records management and the operation of standard office equipment. Skill/Ability to: Effectively market and represent a program, its clients, and services to employers. Secure job openings and appropriately match clients to jobs. Advise clients regarding employment and related issues and refer clients to other resources for non-employment related issues. Establish and maintain effective working relationships with clients, employers, County staff and others. Communicate effectively, both orally and in writing. Explain to clients and employers and apply laws, rules, regulations, policies and procedures. Exercise sound independent judgment within established policies and guidelines. Establish and maintain accurate records and files and prepare clear and concise reports, correspondence and other written materials. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Job Development Specialist I: Bachelor's degree in public administration, marketing, human resources, social sciences or a related field. Job Development Specialist II: Two years of professional experience providing a variety of job development, job placement and support services for job seekers, including first time entrants, unemployed and dislocated workers. Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date will receive five (5) points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questions. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%) which may include an additional exam component given prior to, or during, the interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT:Applications for this position will only be accepted online. If you are currently on the County's website, you may click on the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Tentative Recruitment Schedule Final Filing Date: Monday, August 17, 2020 Application Screening Date: Tuesday, August 18, 2020 Combined Panel Interview: Wednesday, September 2, 2020 and/or Thursday, September 3, 2020 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Arlene Cahill (08042020) (Job Development Specialist II - G235)
Description The Human Services Agency (HSA) of the County of San Mateo is seekingqualified candidates for the position of Job Development Specialist II . The Job Development Specialist will provide a variety of job development duties such as: Promoting and developing employment and on-the-job training opportunities Creating and providing employment workshops Providing leadership, coordination, and support for Federal and State funded programs Providing information about services available at the Resource Centers Participating in outreach and recruitment activities by attending job fairs and developing brochures Maintaining positive and supportive relationships with employers and expanding existing employer base by connecting with local businesses Providing employment support to individuals with employment barriers, including those with mental health diagnosis, developmental disabilities, medical barriers, and criminogenic history Updating appropriatewebsites and social media networks Attending offsite meetings Develop and conduct employment support workshops Provide job information through individual client appointments The Job Development Specialist may also have project leadresponsibility. There are currently two regular vacancies located in the following programs in the Employment Services Branch of the Human Services Agency: 1) CalWORKs Employment Services 2) Service Connect The i deal candidate for this position will have: Knowledge of and/or work experience in workforce development and grant funded employment training and placement initiatives Experience working with people with diverse populations including people with mental health disabilities, people in alcohol and drug recovery programs, incarcerated/formerly incarcerated individuals and others with disabilities and/or barriers to employment Experience collaborating/conferring with treatment providers, including case managers andDepartment of Rehabilitation staff Experience advocating for clients and partnering with employers Possess the ability to work productively with individuals that have employment barriers Related professional experience providing a variety of employment services Knowledge of practices and techniques in career assessment, advising, mentoring, interviewing,problem solving and analysis of labor market intelligence Familiarity with community resources and referral services, local labor market trends and educational/employment training schools and programs In addition, the ideal candidate will have strong skills in the use of software programs such as MSWord, MSExcel and Publisher. Examples Of Duties Duties may include, but are not limited to, the following: Identify and establish working relationships with area employers withvacancies and/orhigh turnover rates in order to market the County's workforce programs and clients Develop and update job listings Develop and present employment-related workshops Explain the advantages to employers forparticipating in the County's program services and follow up on their participation Identify and secure job openings which match the training and vocational goals of clients Place clients in employment opportunities by matching their skills sets withjob requirements Participate in outreach and recruitment activities by attending job fairs and other marketing opportunities; provide information as opportunities arise Discuss job goals and work history with clients and continually assess their job readiness; advise clientsof any vocational issues and barriers to employment Provide a variety of support services to clients individually and in groups such as assisting them in developing resumes,and instructing them in employment application processes, job search strategies and interviewing skills Provide employment seminars in jails or other in-custody settings to support re-entry into the community Serve in a consultative role to clients, case managers and others in addressing and resolving problems Provide relevant marketing and public relations services for assigned programs and represent the County on various boards and committees Develop and coordinate various job development resources and tools such as a job bank and provide work direction to support staff in suchactivities Advise clients regarding on-the-job interpersonal skills andappropriate work and employment communication skills Monitor and record client progress; write a variety of documents including case notes, letters and reports and complete a variety of forms Monitor employed clients' progress to foster and track clients' retention Establish and maintain effective communication and working relationships with clients, employers, other agencies and community organizations and maintain contact with employers to address problems, complaints and issues regarding placed clients Operate a motor vehicle to visit various locations to contact employers, attend job fairs and provide other related services Perform related duties as assigned Qualifications Knowledge of: Principles, practices and techniques of job development and client placement. Local labor market trends and the employment opportunities in business, industry and government. Basic principles and practices of marketing and public relations as they relate to job development. Basic task analysis techniques for job coaching. Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines. Computer applications related to the work. Office administrative practices and procedures, including records management and the operation of standard office equipment. Skill/Ability to: Effectively market and represent a program, its clients, and services to employers. Secure job openings and appropriately match clients to jobs. Advise clients regarding employment and related issues and refer clients to other resources for non-employment related issues. Establish and maintain effective working relationships with clients, employers, County staff and others. Communicate effectively, both orally and in writing. Explain to clients and employers and apply laws, rules, regulations, policies and procedures. Exercise sound independent judgment within established policies and guidelines. Establish and maintain accurate records and files and prepare clear and concise reports, correspondence and other written materials. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Job Development Specialist I: Bachelor's degree in public administration, marketing, human resources, social sciences or a related field. Job Development Specialist II: Two years of professional experience providing a variety of job development, job placement and support services for job seekers, including first time entrants, unemployed and dislocated workers. Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date will receive five (5) points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questions. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%) which may include an additional exam component given prior to, or during, the interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT:Applications for this position will only be accepted online. If you are currently on the County's website, you may click on the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Tentative Recruitment Schedule Final Filing Date: Monday, August 17, 2020 Application Screening Date: Tuesday, August 18, 2020 Combined Panel Interview: Wednesday, September 2, 2020 and/or Thursday, September 3, 2020 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Arlene Cahill (08042020) (Job Development Specialist II - G235)
