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desktop support technician
Orange County, CA
Communications Technician II
Orange County, CA Orange County, CA, United States
COMMUNICATIONS TECHNICIAN II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.5% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 2, 2021 - 1.2% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being conducted to establish an open Eligible List to fill vacancies in this class until the next recruitment. The current vacancy is in the Security Electronics Unit. This list may also be utilized to fill positions of lower classifications within the same occupational series. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technology Security Electronics Unit. Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. Incumbents will be required to install, program and maintain surveillance, alarm, paging, intercom, sound reinforcement, video, and control systems . THE IDEAL CANDIDATE Will have completed electronic theory course work including Ohms Law, AC and DC theory. Have training in electronic measurements, semiconductor fundamentals and mathematics for electronic technology. Will also have two years of experience in the installation, maintenance and repair of electronic equipment and a thorough knowledge of safety practices and experience in using various types of hand and power tools. SPECIAL QUALIFICATIONS Applicant must have no felony convictions or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner Department. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). LICENSE Possession of a valid California Driver's License, Class C or higher is required. Possession of a valid Amateur Radio License will be helpful for some assignments. MINIMUM QUALIFICATIONS Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who have a disability to identify areas in which they may request a reasonable accommodation. The following is a list of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Environmental Conditions: Must be willing to work in remote areas and on mountaintops in any type of weather conditions. Other assignments may require lifting and moving of heavy equipment and components and crawling through attics and confined spaces. Physical Requirements: Ability to lift up to 50 pounds with frequent lifting and/or carrying of objects weighing up to 50 pounds; push, pull, crawl, stoop and bend; identify and distinguish colors for color coded wire and electronic components; operate power tools that are potentially hazardous. Some work assignments may require climbing extension and A-Frame ladders of various heights. SELECTION PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Qualification Appraisal Panel | Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all selection procedures have been completed, the Sheriff's Human Resources Department will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Shannon Ginther at (714) 834-5121 or email s ginther@ocsd.com. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time:
Feb 10, 2021
Full Time
COMMUNICATIONS TECHNICIAN II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.5% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 2, 2021 - 1.2% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being conducted to establish an open Eligible List to fill vacancies in this class until the next recruitment. The current vacancy is in the Security Electronics Unit. This list may also be utilized to fill positions of lower classifications within the same occupational series. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technology Security Electronics Unit. Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. Incumbents will be required to install, program and maintain surveillance, alarm, paging, intercom, sound reinforcement, video, and control systems . THE IDEAL CANDIDATE Will have completed electronic theory course work including Ohms Law, AC and DC theory. Have training in electronic measurements, semiconductor fundamentals and mathematics for electronic technology. Will also have two years of experience in the installation, maintenance and repair of electronic equipment and a thorough knowledge of safety practices and experience in using various types of hand and power tools. SPECIAL QUALIFICATIONS Applicant must have no felony convictions or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner Department. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). LICENSE Possession of a valid California Driver's License, Class C or higher is required. Possession of a valid Amateur Radio License will be helpful for some assignments. MINIMUM QUALIFICATIONS Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who have a disability to identify areas in which they may request a reasonable accommodation. The following is a list of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Environmental Conditions: Must be willing to work in remote areas and on mountaintops in any type of weather conditions. Other assignments may require lifting and moving of heavy equipment and components and crawling through attics and confined spaces. Physical Requirements: Ability to lift up to 50 pounds with frequent lifting and/or carrying of objects weighing up to 50 pounds; push, pull, crawl, stoop and bend; identify and distinguish colors for color coded wire and electronic components; operate power tools that are potentially hazardous. Some work assignments may require climbing extension and A-Frame ladders of various heights. SELECTION PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Qualification Appraisal Panel | Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all selection procedures have been completed, the Sheriff's Human Resources Department will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Shannon Ginther at (714) 834-5121 or email s ginther@ocsd.com. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time:
STATE OF NEVADA
IT TECHNICIAN 6
State of Nevada Elko, Nevada, United States
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This position is based in Elko and the territory supported is Northern Nevada. This position is responsible for installing, configuring, monitoring, and maintaining desktop PCs, laptops, PDA phones, mobile hand held devices, servers, network equipment, and peripherals across the entire state of Nevada. The position also monitors the network and assists with Help Desk user support and server operations. Extensive travel is likely when remote control tools or phone calls won't solve the problem. The incumbent will also be fixing PCs, monitoring networks, and providing customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: 02/26/2021
Feb 10, 2021
Full Time
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This position is based in Elko and the territory supported is Northern Nevada. This position is responsible for installing, configuring, monitoring, and maintaining desktop PCs, laptops, PDA phones, mobile hand held devices, servers, network equipment, and peripherals across the entire state of Nevada. The position also monitors the network and assists with Help Desk user support and server operations. Extensive travel is likely when remote control tools or phone calls won't solve the problem. The incumbent will also be fixing PCs, monitoring networks, and providing customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: 02/26/2021
County of Colusa
Human Resources Technician (Risk Management/Human Resources)
County of Colusa Colusa County Human Resources, 250 5th Street, Colusa, CA, USA
RESPONSIBILITIES AND DUTIES Important responsibilities and duties (all levels) may include, but are not limited to, the following: Maintains and monitors personnel records and reports; researches discrepancies. Performs a variety of personnel duties in the preparation, processing, and maintenance of the job class table, leaves, and benefits. Responds to a variety of Human Resources and benefit inquiries from employees, applicants, vendors and others.  Provides risk management support in areas of workers’ compensation claims administration, disability management, employee health and wellness programs, loss prevention, liability and property claims administration and insurance.     Enters personnel data into relevant databases and manual filing systems; reviews entries for accuracy and correctness.  Verifies and processes leave accruals and usage.  Reviews and processes payroll and human resources forms; checks and verifies information for completeness and compliance with Personnel Rules and Memorandums of Understanding.  Acts as a County-wide resource by resolving problems of a routine nature encountered within the scope of work. Conducts new hire orientation; briefs employees on County benefits; conducts and assists with annual open enrollment for County employees and dependents.  Assists in the leave tracking process; prepares medical leave packets, meets with employees regarding medical leaves.  Acts as a Human Resources, benefits, leaves, or personnel processing liaison for department representatives.  May perform specialized computer operations including but not limited to desktop publishing, leave tracking or applicant tracking.  Monitors and prepares contracts and expenditures; collects, compiles data and information.  Assists in coordinating and scheduling a variety of training activities for County employees; acts as liaison with contractors providing training services; assists trainer in set up and materials preparation.  Provides recruitment support by preparing outreach material, screening applications, preparing general correspondence, proctoring examinations, and performing other related duties.  Provides administrative and clerical support in various employee/labor relations areas, including but not limited to investigations, discipline and associated appeals, and labor negotiations.  Reviews the work of others for completeness and compliance with applicable internal documents and standards.  Adheres to the confidentiality standards of the Privacy Act of 1974, {U.S.C. § 552A}.  Performs related duties as assigned.  
Feb 18, 2021
Full Time
RESPONSIBILITIES AND DUTIES Important responsibilities and duties (all levels) may include, but are not limited to, the following: Maintains and monitors personnel records and reports; researches discrepancies. Performs a variety of personnel duties in the preparation, processing, and maintenance of the job class table, leaves, and benefits. Responds to a variety of Human Resources and benefit inquiries from employees, applicants, vendors and others.  Provides risk management support in areas of workers’ compensation claims administration, disability management, employee health and wellness programs, loss prevention, liability and property claims administration and insurance.     Enters personnel data into relevant databases and manual filing systems; reviews entries for accuracy and correctness.  Verifies and processes leave accruals and usage.  Reviews and processes payroll and human resources forms; checks and verifies information for completeness and compliance with Personnel Rules and Memorandums of Understanding.  Acts as a County-wide resource by resolving problems of a routine nature encountered within the scope of work. Conducts new hire orientation; briefs employees on County benefits; conducts and assists with annual open enrollment for County employees and dependents.  Assists in the leave tracking process; prepares medical leave packets, meets with employees regarding medical leaves.  Acts as a Human Resources, benefits, leaves, or personnel processing liaison for department representatives.  May perform specialized computer operations including but not limited to desktop publishing, leave tracking or applicant tracking.  Monitors and prepares contracts and expenditures; collects, compiles data and information.  Assists in coordinating and scheduling a variety of training activities for County employees; acts as liaison with contractors providing training services; assists trainer in set up and materials preparation.  Provides recruitment support by preparing outreach material, screening applications, preparing general correspondence, proctoring examinations, and performing other related duties.  Provides administrative and clerical support in various employee/labor relations areas, including but not limited to investigations, discipline and associated appeals, and labor negotiations.  Reviews the work of others for completeness and compliance with applicable internal documents and standards.  Adheres to the confidentiality standards of the Privacy Act of 1974, {U.S.C. § 552A}.  Performs related duties as assigned.  
City of Brentwood, California
INFORMATION SYSTEMS SPECIALIST
City of Brentwood, CA Brentwood, California, United States
Position Information The City of Brentwood's Finance & Information Systems department is now recruiting for the position of Information Systems Specialist. This position will work under the direction of the Chief Information Systems Officer and play a senior/lead role in the administration, maintenance and management of the City's technology and in the implementation of technology projects. The Information Systems division has a strong commitment to providing excellent customer service to City staff. The ideal candidate for this position should have a solid foundation and understanding of Desktop and Enterprise technology systems. Candidates should be organized, able to think critically and analytically, able to exercise sound judgement and able to communicate effectively both verbally and in writing. The ideal candidate should be able to function as a valuable team lead/contributor in the team's ongoing efforts to support the City's overall missions and goals through technology. For more information please see the job description here. Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate of Art's degree information technology, computer science, or related field. A Bachelor's degree is desirable. Experience: Three years of responsible technical information systems experience comparable to an Information Systems Technician with the City of Brentwood. Application Process Applicants must submit the following: City of Brentwood Employment Application Resume Cover Letter Postmarks, faxes and incomplete applications will not be accepted. Your application must be filled out completely online. Resumes must also be submitted but it is not a substitute for a completed application. The examination process will consist of: Review of applications for minimum qualifications for the position and to ensure all materials have been submitted. Multiple Choice Exam - Applicants possessing these requirements will be invited to a written exam tentatively scheduled for the week of March 22, 2021 . All applicants that pass the examination process will be placed on the eligible list which is good for at least 6 months and may be extended up to an additional 18 months. This eligible list will be used by the City of Brentwood to fill all current and future openings in this classification as long as the list is active. DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate. All correspondence regarding application status, test and/or interview dates, etc. will be sent by email and will be available on your Government Jobs account. Please check your email folders, including your junk/spam folders and accept emails from the domain governmentjobs.com, neogov.com, or brentwoodca.gov. It is the applicant's responsibility to ensure a correct email address is provided and that all correspondence is received. The City of Brentwood is an Equal Opportunity Employer. Closing Date/Time: 3/10/2021 10:00 AM Pacific
Feb 19, 2021
Full Time
Position Information The City of Brentwood's Finance & Information Systems department is now recruiting for the position of Information Systems Specialist. This position will work under the direction of the Chief Information Systems Officer and play a senior/lead role in the administration, maintenance and management of the City's technology and in the implementation of technology projects. The Information Systems division has a strong commitment to providing excellent customer service to City staff. The ideal candidate for this position should have a solid foundation and understanding of Desktop and Enterprise technology systems. Candidates should be organized, able to think critically and analytically, able to exercise sound judgement and able to communicate effectively both verbally and in writing. The ideal candidate should be able to function as a valuable team lead/contributor in the team's ongoing efforts to support the City's overall missions and goals through technology. For more information please see the job description here. Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate of Art's degree information technology, computer science, or related field. A Bachelor's degree is desirable. Experience: Three years of responsible technical information systems experience comparable to an Information Systems Technician with the City of Brentwood. Application Process Applicants must submit the following: City of Brentwood Employment Application Resume Cover Letter Postmarks, faxes and incomplete applications will not be accepted. Your application must be filled out completely online. Resumes must also be submitted but it is not a substitute for a completed application. The examination process will consist of: Review of applications for minimum qualifications for the position and to ensure all materials have been submitted. Multiple Choice Exam - Applicants possessing these requirements will be invited to a written exam tentatively scheduled for the week of March 22, 2021 . All applicants that pass the examination process will be placed on the eligible list which is good for at least 6 months and may be extended up to an additional 18 months. This eligible list will be used by the City of Brentwood to fill all current and future openings in this classification as long as the list is active. DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate. All correspondence regarding application status, test and/or interview dates, etc. will be sent by email and will be available on your Government Jobs account. Please check your email folders, including your junk/spam folders and accept emails from the domain governmentjobs.com, neogov.com, or brentwoodca.gov. It is the applicant's responsibility to ensure a correct email address is provided and that all correspondence is received. The City of Brentwood is an Equal Opportunity Employer. Closing Date/Time: 3/10/2021 10:00 AM Pacific

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