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dental specialist
Los Angeles County
DENTAL SPECIALIST
LOS ANGELES COUNTY Los Angeles, California, United States
DEPARTMENT OF HEALTH SERVICES FILING START DATE: 6/21/2016 Until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: Y 4767 M OPEN COMPETITIVE JOB OPPORTUNITY THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. DEFINITION: Provides professional dental services in a specialized area of dentistry. Essential Job Functions Fulfills administrative and teaching responsibilities for General (dental) Practice Residency or Oral and Maxillofacial Surgery Training Program to achieve the educational goal of the program. Performs as a Trauma Team Member in Oral and Maxillofacial Surgery for a Level I Trauma Center. Provides trauma and other on-call responsibilities consistent with the needs of an acute care hospital. Performs specialty diagnostic, therapeutic and consultative procedures for patients presenting for care in the Oral and Maxillofacial Surgery Outpatient Clinic; problems may include orofacial deformities, injuries or pathologic conditions of the jaws and associated structure. Maintains clinical privileges at both Harbor UCLA Medical Center and Martin Luther King Outpatient Care to ensure comprehensive dental care of the medically compromised patient. Performs public health dental services detecting and measuring the incidence and prevalence of oral health problems with emphasis on diagnosing, preventing, intercepting and controlling oral health diseases. Performs complex endodontics, including root canal therapy on the anterior and posterior teeth of both children and adults, stressing the more difficult posterior therapy and apicoectomy or root excisions along with retrofillings. Performs oral surgery, including removal of impacted teeth, torus mandibularis and torus palatinus, treats jaw fractures and removal of pre-malignant lesions. Performs advanced periodontic procedures, including minor orthodontic treatment, treats traumatic dental injuries and children with special medical or psychological problems such as heart disease, cerebral palsy, epilepsy and physical, mental, and emotional handicap. Performs complex procedures for the treatment of diseases and abnormalities of the periodontal structures of the jaw. Performs complex prosthodontic procedures, including construction of obtruators for cleft palates and prosthodontic appliances to replace missing structures and treats unusual and difficult denture cases. Performs comprehensive orthodontic services. Conducts training or assists in the training of dental interns and residents. Conduct specialized dental research, special studies, and services as needed. Requirements SELECTION REQUIREMENTS: Degree of Doctor of Dental Surgery or Doctor of Dental Medicine conferred by a dental school approved by the World Health Organization as required by the California Dental Practice Act - AND - Successful completion of an Advanced Specialty Education Program *** approved by the American Dental Association. LICENSE: *A California license to practice dentistry issued by the Dental Board of California - AND - A Radiation Safety License issued by the Dental Board of California -OR - A certificate of compliance from an approved Board course in radiation safety. Graduation from an approved dental program, accredited by the American Dental Association, after the year 1980 complies with the Radiation Safety Requirement. The required license must be current and unrestricted; a provisional, conditional or restricted license will not be accepted. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. ***ADVANCED SPECIALTY EDUCATION PROGRAMS INCLUDED: Dental Public Health Endodontics Oral and Maxillofacial Surgery Oral Pathology Orthodontics Pedodontics** Periodontics Prosthodontics **Two years' professional experience in Pedodontics may be substituted for successful completion of an Advanced Specialty Education Program in Pedodontics approved by the American Dental Association. DESIRABLE SPECIALTY QUALIFICATION: Additional credit will be given to applicants who possess desirable qualification in excess of the Selection Requirements: *Certification approved by The American Board in one of the above Advanced Education specialties. Additional Information Special Requirement Information: *In order to receive credit for any certificate, license or Board certificate you must include a legible copy of the official certificate, official license, Board certification from the accredited institution which shows the area of specialization; with your application within 15 calendar days of filing. Applications submitted without the required degree or evidence of licensure and/or certification will be rejected as incomplete . The required license and/or certificate MUST be current and unrestricted; a conditional, provisional, probationary or restricted license and/or certificate will NOT be accepted. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Available Shift: Any Examination Content: This examination will consist of an evaluation of education, experience and desirable qualification based on application information weighted at 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add gmargosian@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Vacancy Information: The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must fax them to 323-869-0942 or email the documents to the exam analyst, within 15 calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA Coordinator Phone: (323) 869-7124 California Relay Services Phone: (800) 735-2922 DEPARTMENT CONTACT Israel Belmont, Exam Analyst (323) 914-7587 ibelmont @dhs.lacounty.gov Closing Date/Time:
Jan 16, 2021
Full Time
DEPARTMENT OF HEALTH SERVICES FILING START DATE: 6/21/2016 Until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: Y 4767 M OPEN COMPETITIVE JOB OPPORTUNITY THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. DEFINITION: Provides professional dental services in a specialized area of dentistry. Essential Job Functions Fulfills administrative and teaching responsibilities for General (dental) Practice Residency or Oral and Maxillofacial Surgery Training Program to achieve the educational goal of the program. Performs as a Trauma Team Member in Oral and Maxillofacial Surgery for a Level I Trauma Center. Provides trauma and other on-call responsibilities consistent with the needs of an acute care hospital. Performs specialty diagnostic, therapeutic and consultative procedures for patients presenting for care in the Oral and Maxillofacial Surgery Outpatient Clinic; problems may include orofacial deformities, injuries or pathologic conditions of the jaws and associated structure. Maintains clinical privileges at both Harbor UCLA Medical Center and Martin Luther King Outpatient Care to ensure comprehensive dental care of the medically compromised patient. Performs public health dental services detecting and measuring the incidence and prevalence of oral health problems with emphasis on diagnosing, preventing, intercepting and controlling oral health diseases. Performs complex endodontics, including root canal therapy on the anterior and posterior teeth of both children and adults, stressing the more difficult posterior therapy and apicoectomy or root excisions along with retrofillings. Performs oral surgery, including removal of impacted teeth, torus mandibularis and torus palatinus, treats jaw fractures and removal of pre-malignant lesions. Performs advanced periodontic procedures, including minor orthodontic treatment, treats traumatic dental injuries and children with special medical or psychological problems such as heart disease, cerebral palsy, epilepsy and physical, mental, and emotional handicap. Performs complex procedures for the treatment of diseases and abnormalities of the periodontal structures of the jaw. Performs complex prosthodontic procedures, including construction of obtruators for cleft palates and prosthodontic appliances to replace missing structures and treats unusual and difficult denture cases. Performs comprehensive orthodontic services. Conducts training or assists in the training of dental interns and residents. Conduct specialized dental research, special studies, and services as needed. Requirements SELECTION REQUIREMENTS: Degree of Doctor of Dental Surgery or Doctor of Dental Medicine conferred by a dental school approved by the World Health Organization as required by the California Dental Practice Act - AND - Successful completion of an Advanced Specialty Education Program *** approved by the American Dental Association. LICENSE: *A California license to practice dentistry issued by the Dental Board of California - AND - A Radiation Safety License issued by the Dental Board of California -OR - A certificate of compliance from an approved Board course in radiation safety. Graduation from an approved dental program, accredited by the American Dental Association, after the year 1980 complies with the Radiation Safety Requirement. The required license must be current and unrestricted; a provisional, conditional or restricted license will not be accepted. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. ***ADVANCED SPECIALTY EDUCATION PROGRAMS INCLUDED: Dental Public Health Endodontics Oral and Maxillofacial Surgery Oral Pathology Orthodontics Pedodontics** Periodontics Prosthodontics **Two years' professional experience in Pedodontics may be substituted for successful completion of an Advanced Specialty Education Program in Pedodontics approved by the American Dental Association. DESIRABLE SPECIALTY QUALIFICATION: Additional credit will be given to applicants who possess desirable qualification in excess of the Selection Requirements: *Certification approved by The American Board in one of the above Advanced Education specialties. Additional Information Special Requirement Information: *In order to receive credit for any certificate, license or Board certificate you must include a legible copy of the official certificate, official license, Board certification from the accredited institution which shows the area of specialization; with your application within 15 calendar days of filing. Applications submitted without the required degree or evidence of licensure and/or certification will be rejected as incomplete . The required license and/or certificate MUST be current and unrestricted; a conditional, provisional, probationary or restricted license and/or certificate will NOT be accepted. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Available Shift: Any Examination Content: This examination will consist of an evaluation of education, experience and desirable qualification based on application information weighted at 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add gmargosian@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Vacancy Information: The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must fax them to 323-869-0942 or email the documents to the exam analyst, within 15 calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA Coordinator Phone: (323) 869-7124 California Relay Services Phone: (800) 735-2922 DEPARTMENT CONTACT Israel Belmont, Exam Analyst (323) 914-7587 ibelmont @dhs.lacounty.gov Closing Date/Time:
Cal State University (CSU) East Bay
Sankofa Programs Specialist - Student Services Professional III (5900)
Cal State University (CSU) East Bay 25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Sankofa Scholars Program is a learning community developed to support the retention and graduation of our African American/Black students at CSUEB. The Sankofa Scholars Program assist students who are seeking a cultural connection through community building activities and connecting participants to faculty and staff, as these are essential components to achieving academic success. ABOUT THE POSITION: The Sankofa Scholars Programs Specialist will provide a full range of academic support services, and cultural activities to promote success for participating students in the Sankofa Scholars Program at CSU, East Bay. The Sankofa Scholars Programs Specialist is responsible for improving and delivering service to students through administration, technology and communication. This position will lead in the program planning, implementation, assessment and evaluation. Additionally, the Sankofa Scholars Program Specialist will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The Sankofa Scholars Program Specialist will lead the programmatic components and academic partnerships of the Sankofa Program, which includes: targeted outreach to high school and community college students, oversight of the program's application process and admissions procedures; administering academic support services to students enrolled within the Sankofa Scholars program; referrals to on- and off-campus support services; monitoring and managing the program budget; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. RESPONSIBILITIES: Program Development and Coordination: The Sankofa Scholars Programs Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of Sankofa Scholars services. * Identify best practices that support the Sankofa Scholars student community through research at similar institutions. Write a final report which outlines a proposal to implement services and programs that support student success. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement and overall satisfaction. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with SEAS Program Specialists to reduce redundancy. * Implement innovative ways of encouraging and supporting the personal and career developmental needs of the population served through the Kaleidoscope mentor program. * Plan, develop, and coordinate Sankofa Scholars participant events (e.g., Year End Ceremony, Welcome/orientation) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of event. Outreach, Marketing and Administrative Duties: * Ensure all publications are updated in both print and on the website. * Organize and lead the Sankofa application process by working with educational equity programs on- and off-campus to identify potential students, disseminate program information and application materials. * Review applications and interview prospective students and assess their abilities and readiness. Upon completion of the application and interview assessment process, makes recommendations. * Coordinate the application, orientation and on-boarding process for Sankofa Scholar participants. * Provide lead work direction for front desk student assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to student assistant in processing of applications, correspondence, and participant file organization. * Coordinate quarterly advisory board meetings under the general supervision of the Director of Equity Initiatives. * Conduct program evaluation and assessment, completing monthly and annual reports for the Director of Equity Initiatives. * Under general supervision, track the Sankofa Scholars program budget expenditures. Liaison and Campus Involvement Responsibilities: * Conduct and coordinate presentations to campus visitors (applicants and general public, such as community college counselors, and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and SEAS Welcome. * Develop and implement outreach activities on campus and at local community colleges and/or area high schools and community organizations as appropriate to promote Sankofa Scholars support services at CSUEB. * Participate in on-campus and off-campus events that promote the recruitment of new students and support their transition to the University. * Represent the department and SEAS in appropriate committees. * Partake in appropriate professional development activities to remain current on relevant issues pertaining to higher education and the recruitment and retention of African American/Black students. * Participate in campus wide events and programs, which seek to recruit, retain, or encourage the success of African American/Black students. * Participate in appropriate Student Affairs and University-wide meetings including, but not limited to, university committees, staff meetings, retreats, problem solving meetings, team projects, and divisional meetings, representing the interests of African American/Black students served. Other duties as assigned. REQUIREMENTS: * Knowledge of current issues affecting higher education, student services, academic advising, underrepresented and underserved populations. * Knowledge of individual and group dynamics to be used when counseling clients. * Knowledge of complex and evolving university policies and procedures regarding academic probation, academic disqualification, academic renewal and reinstatement. * Knowledge of student population served: African American/Black students or community. * Skills in computers including a working knowledge of computer applications including all Microsoft Office products and online systems including PeopleSoft. * Excellent communication skills including listening, writing and speaking which includes public speaking. * Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. * Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. * Ability to develop, implement and manage retention related programs/services. * Ability to interact and work cooperatively with a diverse student population and staff. * Ability to generate and maintain collaborative working relationships with campus and community stakeholders. * Ability to operate independently while applying sound professional judgment, maintaining professional standards and ensuring client confidentiality. * Ability to analyze complex situations accurately and adopt effective courses of action. * Ability to work evenings and weekends when needed for special events. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * 2 years of experience working in college student services. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, buts not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Jan 15, 2021
Full Time
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Sankofa Scholars Program is a learning community developed to support the retention and graduation of our African American/Black students at CSUEB. The Sankofa Scholars Program assist students who are seeking a cultural connection through community building activities and connecting participants to faculty and staff, as these are essential components to achieving academic success. ABOUT THE POSITION: The Sankofa Scholars Programs Specialist will provide a full range of academic support services, and cultural activities to promote success for participating students in the Sankofa Scholars Program at CSU, East Bay. The Sankofa Scholars Programs Specialist is responsible for improving and delivering service to students through administration, technology and communication. This position will lead in the program planning, implementation, assessment and evaluation. Additionally, the Sankofa Scholars Program Specialist will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The Sankofa Scholars Program Specialist will lead the programmatic components and academic partnerships of the Sankofa Program, which includes: targeted outreach to high school and community college students, oversight of the program's application process and admissions procedures; administering academic support services to students enrolled within the Sankofa Scholars program; referrals to on- and off-campus support services; monitoring and managing the program budget; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. RESPONSIBILITIES: Program Development and Coordination: The Sankofa Scholars Programs Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of Sankofa Scholars services. * Identify best practices that support the Sankofa Scholars student community through research at similar institutions. Write a final report which outlines a proposal to implement services and programs that support student success. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement and overall satisfaction. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with SEAS Program Specialists to reduce redundancy. * Implement innovative ways of encouraging and supporting the personal and career developmental needs of the population served through the Kaleidoscope mentor program. * Plan, develop, and coordinate Sankofa Scholars participant events (e.g., Year End Ceremony, Welcome/orientation) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of event. Outreach, Marketing and Administrative Duties: * Ensure all publications are updated in both print and on the website. * Organize and lead the Sankofa application process by working with educational equity programs on- and off-campus to identify potential students, disseminate program information and application materials. * Review applications and interview prospective students and assess their abilities and readiness. Upon completion of the application and interview assessment process, makes recommendations. * Coordinate the application, orientation and on-boarding process for Sankofa Scholar participants. * Provide lead work direction for front desk student assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to student assistant in processing of applications, correspondence, and participant file organization. * Coordinate quarterly advisory board meetings under the general supervision of the Director of Equity Initiatives. * Conduct program evaluation and assessment, completing monthly and annual reports for the Director of Equity Initiatives. * Under general supervision, track the Sankofa Scholars program budget expenditures. Liaison and Campus Involvement Responsibilities: * Conduct and coordinate presentations to campus visitors (applicants and general public, such as community college counselors, and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and SEAS Welcome. * Develop and implement outreach activities on campus and at local community colleges and/or area high schools and community organizations as appropriate to promote Sankofa Scholars support services at CSUEB. * Participate in on-campus and off-campus events that promote the recruitment of new students and support their transition to the University. * Represent the department and SEAS in appropriate committees. * Partake in appropriate professional development activities to remain current on relevant issues pertaining to higher education and the recruitment and retention of African American/Black students. * Participate in campus wide events and programs, which seek to recruit, retain, or encourage the success of African American/Black students. * Participate in appropriate Student Affairs and University-wide meetings including, but not limited to, university committees, staff meetings, retreats, problem solving meetings, team projects, and divisional meetings, representing the interests of African American/Black students served. Other duties as assigned. REQUIREMENTS: * Knowledge of current issues affecting higher education, student services, academic advising, underrepresented and underserved populations. * Knowledge of individual and group dynamics to be used when counseling clients. * Knowledge of complex and evolving university policies and procedures regarding academic probation, academic disqualification, academic renewal and reinstatement. * Knowledge of student population served: African American/Black students or community. * Skills in computers including a working knowledge of computer applications including all Microsoft Office products and online systems including PeopleSoft. * Excellent communication skills including listening, writing and speaking which includes public speaking. * Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. * Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. * Ability to develop, implement and manage retention related programs/services. * Ability to interact and work cooperatively with a diverse student population and staff. * Ability to generate and maintain collaborative working relationships with campus and community stakeholders. * Ability to operate independently while applying sound professional judgment, maintaining professional standards and ensuring client confidentiality. * Ability to analyze complex situations accurately and adopt effective courses of action. * Ability to work evenings and weekends when needed for special events. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * 2 years of experience working in college student services. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, buts not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
Outreach Recruitment & Retention Specialist (Student Services Professional III) - Black Unity Center (10610)
Cal State University (CSU) San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Outreach Recruitment & Retention Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* The Division of Equity & Community Inclusion opened at SF State in academic year 2017-18! This new division is responsible for leading, coordinating, implementing and evaluating a broad range of sustained programs, initiatives, events and activities designed to: - Facilitate intercultural/intergroup dialogue, - Promote equity and inclusion, - Advance social justice, and - Improve campus climate for all of our students. Among several desired outcomes, most notably Equity & Community Inclusion works collaboratively with campus partners (including student clubs and organizations) to close the educational equity gap in support of our Graduation Initiative 2025 goals, as well as fuel and support our diverse students' hopes and dreams to graduate and go on to make a positive impact in their communities and on the world. Department Description The Black Unity Center started as one of six Black Student Union Demands developed in 2015. This serves as a space for student engagement and achievement! Mission Statement The mission of the Center is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 9 a.m. to 6 p.m. Anticipated Hiring Range* $4,691 - $4,925 per month ($56,292 - $59,100 annually) Salary is commensurate with experience. Position Summary* The Outreach Recruitment & Retention Specialist reports to the Director, Black Unity Center, which is part of the Division of Equity & Community Inclusion (DECI) at SF State. DECI's portfolio includes Asian American & Pacific Islander Student Services, Black Unity Center, Dream/AB540 Resource Center, Interfaith Programs, Latinx Student Services, and LGBTQ Student Life. The mission of the Black Unity Center (BUC) is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Under the direct supervision of the Black Unity Center Director and in close, ongoing communication and collaboration with the Office of Undergraduate Admissions & Recruitment, the Outreach Recruitment & Retention Specialist creates, implements, evaluates and continually improves recruitment initiatives to increase the number of first-year and transfer admit students of African descent who matriculate at San Francisco State University (SFSU) on the path to college success. In alignment with SF State's broader strategic enrollment management goals, the incumbent is responsible for planning and delivering programs for establishing and/or sustaining viable pipelines to enhance the recruitment of academically prepared students of African descent through partnerships with K-12 schools, community colleges and other four-year institutions. The incumbent is also responsible for developing precollege programs and events to assist students with topics such as academic preparation, scholarships, financial aid and financial literacy, and admissions/applications processes. The incumbent collaborates closely with on-campus partners such as Black Student Organizations, the Africana Studies Department, Educational Opportunity Program (EOP), TRIO Student Support Services, Metro Academies College Success Program, and other offices/departments within the Student Affairs & Enrollment Management and Academic Affairs cabinet areas. The incumbent educates and collaborates with the public (including but not limited to parents, alumni, public policy entities, community-based organizations, and University stakeholders) regarding admissions requirements, policies, and processes for outreach and recruitment programs for students of African descent, and best practices for the successful matriculation, orientation and first year retention/persistence. Position Information Recruitment & Outreach Develop and manage a recruitment plan that includes strategically planned and data informed activities to increase the number of students of African descent by working closely with campus partners, community based organizations, and Black student organizations. Provide direct pre-admissions assistance and follow up for students of African descent who are interested in CSU/SFSU. This includes providing workshops, presentations, and conducting individual and group pre-admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan/implement recruitment activities in the Spring semester. Provide training and updates for community colleges, K-12, community-based organizations, and SFSU stakeholders related to trends, updates, policy, and process for outreach to and recruitment of students of African descent. Improve the vital yield activities for both freshmen and transfer admits, providing mentoring to students, supporting student cultural interests and student career planning. Implement new campaigns for pipeline cultivation, outreach, and recruitment events and activities where additional involvement and more targeted/concerted effort can result in improved yield further down the recruitment funnel for students of African descent. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, and programs and services including, but not limited to, the following areas: Admissions, Educational Opportunity Pathway Programs (EOPP), Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB 540/Undocumented Students, Early Start, New Student Programs, University Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Implement timelines and calendars for recruitment events to appropriate Student Affairs & Enrollment Management units, University Housing, Residential Life, Academic Affairs, the Division of Undergraduate Education and Academic Planning. Work with the Office of Undergraduate Admissions & Recruitment and other campus partners to create SFSU online/ web and print marketing geared to capture students of African descent. Develop promotional emails, videos, presentations and print and other marketing collateral used for recruitment efforts. Capture and post campus events on social media to showcase activities for prospective students and applicants. Assist in the planning and implementation of on and off campus special events. Represent the Black Unity Center at selected campus, regional receptions, community, and statewide CSU events. Participate in department meetings and trainings for both the Black Unity Center and the Office of Undergraduate Admissions & Recruitment. Serve on relevant campus committees, programs, and projects as assigned by the Director of Black Unity Center. Serve as an advisor and resource to campus departments and leadership in their work recruiting and retention of Back students, advancing campus-wide competency and knowledge of high impact practices, strategies, and outcomes. Retention & Academic Success Works collaboratively with academic support services, such as Undergraduate Advising, First-Year Experience, Tutoring and Academic Support Services, University Library, and more on program development, implementation, and evaluation of co-curricular programming along with faculty in departments and programs utilizing high impact practices, theories, and praxes of social justice, Black student development and retention, as well as racial formative issues. Provide academic drop-in advising and support to provide resource information and referrals to campus support programs and co-curricular pathways. Create a retention and academic success communications strategy for first-year and transfer admits that includes, but is not limited to, maintaining website development and dissemination of e-flyers and social media posts. Plan social and cultural events for first-year and transfer students including a new student welcome and orientation aimed to support and retain Black Students and create community at SF State. Work with campus partners such as SAEM other resource centers, and the local community to plan, develop and implement a program of activities, including lectures, seminars and workshops. Develop and institutes program evaluation models and data collection for operational reporting purposes. Acts as liaison to student groups, plans and coordinates programs and events with groups to advance Black student retention at SF State and increase engagement within those groups. Co-create an on-going events engagement strategy with Black Unity Center's Student Engagement Specialist in consultation with the BUC Director and campus partners. Participate in Black Unity Center's programming and general campus outreach and awareness events and campaigns. Prepares and presents educational workshops and trainings for students, staff, and faculty, on topics related Black student recruitment and retention. Other duties as assigned. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an 'as needed' basis in response to changing workplace priorities and constituency demands. Minimum Qualifications* General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. Thorough knowledge of the principles of individual and group behavior; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; ability to carry out a variety of professionally complex assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals. Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related. Preferred Qualifications Master's degree preferred. Particular knowledge of California and the California State University (CSU) higher education environment. Knowledge of various African/African American histories and cultural realities. Knowledge of Student Development, Student Affairs, Student Services and/or Enrollment Services in higher education. Demonstrated experience with supervising employees. Strong written and verbal communication skills. Strong interpersonal skills. Demonstrated ability to establish and maintain effective rapport with a diverse range of constituencies in culturally responsive/inclusive manner. Experience in effective program design, planning, and implementation of a major project or activities targeting prospective students, including both first-time freshmen and transfer students. Knowledge of a wide-range of communication and design applications, including InDesign, Microsoft Office Suite, Drupal, Adobe Creative, page layout software, HTML, email, and social networking applications. Possession of strong communication skills and the ability to provide information accurately and effectively, both orally and in writing, to large groups and to individuals of culturally and economically diverse backgrounds. Ability to acquire and maintain current knowledge of K-12, community college, and higher education concerns. Ability to acquire and maintain current knowledge of community concerns that impact the success of students of African descent in higher education. Ability to establish and maintain cooperative working relationships with individuals across different communities while carrying out a variety of professionally complex assignments. Ability to accurately answer prospective student and parent/family questions regarding financial aid, housing, academic majors, student life, and other related concerns. Thorough knowledge of SFSU, its enrollment management philosophy, policies and procedures, programs, and services. Excellent time-management skills, ability to work effectively independently, and/or in teams on multiple tasks or projects. License/Certification Required Must possess a valid California Driver's License with no more than three moving violations within the last three years; must be able to obtain a Defensive Drivers Training Certificate after appointment. Must be able to make own transportation arrangements to meet outreach commitments on time if no access to car or possession of a California Driver's License. Environmental/Physical/Special Must be able to transport and load/unload outreach materials, or arrange for the transportation of outreach materials weighing up to 50 pounds. Must be able to competently interact with a culturally, ethnically, and racially diverse population of students, faculty, and staff. Some evening/weekend hours may be required during peak academic periods. Required to travel to off-campus locations for special activities or conferences. Ability to accommodate flexible work schedule providing outreach services to students and community agencies. Must be willing and able to travel distances of 50 miles or more throughout California. Must travel by air and stay overnight in hotels when attending outreach and recruitment functions and professional development events. Must be able to arrange own transportation to school visit sites, college fairs, workshops and pre-admissions events within California including nights, Saturdays and Sundays. Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admission events within California. If no access to car, must make their own transportation arrangements to meet outreach commitments on time. Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline Open Until Filled. Review of applications to begin 11/02/2020. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Dec 01, 2020
Full Time
Description: Working Title Outreach Recruitment & Retention Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* The Division of Equity & Community Inclusion opened at SF State in academic year 2017-18! This new division is responsible for leading, coordinating, implementing and evaluating a broad range of sustained programs, initiatives, events and activities designed to: - Facilitate intercultural/intergroup dialogue, - Promote equity and inclusion, - Advance social justice, and - Improve campus climate for all of our students. Among several desired outcomes, most notably Equity & Community Inclusion works collaboratively with campus partners (including student clubs and organizations) to close the educational equity gap in support of our Graduation Initiative 2025 goals, as well as fuel and support our diverse students' hopes and dreams to graduate and go on to make a positive impact in their communities and on the world. Department Description The Black Unity Center started as one of six Black Student Union Demands developed in 2015. This serves as a space for student engagement and achievement! Mission Statement The mission of the Center is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 9 a.m. to 6 p.m. Anticipated Hiring Range* $4,691 - $4,925 per month ($56,292 - $59,100 annually) Salary is commensurate with experience. Position Summary* The Outreach Recruitment & Retention Specialist reports to the Director, Black Unity Center, which is part of the Division of Equity & Community Inclusion (DECI) at SF State. DECI's portfolio includes Asian American & Pacific Islander Student Services, Black Unity Center, Dream/AB540 Resource Center, Interfaith Programs, Latinx Student Services, and LGBTQ Student Life. The mission of the Black Unity Center (BUC) is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Under the direct supervision of the Black Unity Center Director and in close, ongoing communication and collaboration with the Office of Undergraduate Admissions & Recruitment, the Outreach Recruitment & Retention Specialist creates, implements, evaluates and continually improves recruitment initiatives to increase the number of first-year and transfer admit students of African descent who matriculate at San Francisco State University (SFSU) on the path to college success. In alignment with SF State's broader strategic enrollment management goals, the incumbent is responsible for planning and delivering programs for establishing and/or sustaining viable pipelines to enhance the recruitment of academically prepared students of African descent through partnerships with K-12 schools, community colleges and other four-year institutions. The incumbent is also responsible for developing precollege programs and events to assist students with topics such as academic preparation, scholarships, financial aid and financial literacy, and admissions/applications processes. The incumbent collaborates closely with on-campus partners such as Black Student Organizations, the Africana Studies Department, Educational Opportunity Program (EOP), TRIO Student Support Services, Metro Academies College Success Program, and other offices/departments within the Student Affairs & Enrollment Management and Academic Affairs cabinet areas. The incumbent educates and collaborates with the public (including but not limited to parents, alumni, public policy entities, community-based organizations, and University stakeholders) regarding admissions requirements, policies, and processes for outreach and recruitment programs for students of African descent, and best practices for the successful matriculation, orientation and first year retention/persistence. Position Information Recruitment & Outreach Develop and manage a recruitment plan that includes strategically planned and data informed activities to increase the number of students of African descent by working closely with campus partners, community based organizations, and Black student organizations. Provide direct pre-admissions assistance and follow up for students of African descent who are interested in CSU/SFSU. This includes providing workshops, presentations, and conducting individual and group pre-admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan/implement recruitment activities in the Spring semester. Provide training and updates for community colleges, K-12, community-based organizations, and SFSU stakeholders related to trends, updates, policy, and process for outreach to and recruitment of students of African descent. Improve the vital yield activities for both freshmen and transfer admits, providing mentoring to students, supporting student cultural interests and student career planning. Implement new campaigns for pipeline cultivation, outreach, and recruitment events and activities where additional involvement and more targeted/concerted effort can result in improved yield further down the recruitment funnel for students of African descent. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, and programs and services including, but not limited to, the following areas: Admissions, Educational Opportunity Pathway Programs (EOPP), Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB 540/Undocumented Students, Early Start, New Student Programs, University Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Implement timelines and calendars for recruitment events to appropriate Student Affairs & Enrollment Management units, University Housing, Residential Life, Academic Affairs, the Division of Undergraduate Education and Academic Planning. Work with the Office of Undergraduate Admissions & Recruitment and other campus partners to create SFSU online/ web and print marketing geared to capture students of African descent. Develop promotional emails, videos, presentations and print and other marketing collateral used for recruitment efforts. Capture and post campus events on social media to showcase activities for prospective students and applicants. Assist in the planning and implementation of on and off campus special events. Represent the Black Unity Center at selected campus, regional receptions, community, and statewide CSU events. Participate in department meetings and trainings for both the Black Unity Center and the Office of Undergraduate Admissions & Recruitment. Serve on relevant campus committees, programs, and projects as assigned by the Director of Black Unity Center. Serve as an advisor and resource to campus departments and leadership in their work recruiting and retention of Back students, advancing campus-wide competency and knowledge of high impact practices, strategies, and outcomes. Retention & Academic Success Works collaboratively with academic support services, such as Undergraduate Advising, First-Year Experience, Tutoring and Academic Support Services, University Library, and more on program development, implementation, and evaluation of co-curricular programming along with faculty in departments and programs utilizing high impact practices, theories, and praxes of social justice, Black student development and retention, as well as racial formative issues. Provide academic drop-in advising and support to provide resource information and referrals to campus support programs and co-curricular pathways. Create a retention and academic success communications strategy for first-year and transfer admits that includes, but is not limited to, maintaining website development and dissemination of e-flyers and social media posts. Plan social and cultural events for first-year and transfer students including a new student welcome and orientation aimed to support and retain Black Students and create community at SF State. Work with campus partners such as SAEM other resource centers, and the local community to plan, develop and implement a program of activities, including lectures, seminars and workshops. Develop and institutes program evaluation models and data collection for operational reporting purposes. Acts as liaison to student groups, plans and coordinates programs and events with groups to advance Black student retention at SF State and increase engagement within those groups. Co-create an on-going events engagement strategy with Black Unity Center's Student Engagement Specialist in consultation with the BUC Director and campus partners. Participate in Black Unity Center's programming and general campus outreach and awareness events and campaigns. Prepares and presents educational workshops and trainings for students, staff, and faculty, on topics related Black student recruitment and retention. Other duties as assigned. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an 'as needed' basis in response to changing workplace priorities and constituency demands. Minimum Qualifications* General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. Thorough knowledge of the principles of individual and group behavior; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; ability to carry out a variety of professionally complex assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals. Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related. Preferred Qualifications Master's degree preferred. Particular knowledge of California and the California State University (CSU) higher education environment. Knowledge of various African/African American histories and cultural realities. Knowledge of Student Development, Student Affairs, Student Services and/or Enrollment Services in higher education. Demonstrated experience with supervising employees. Strong written and verbal communication skills. Strong interpersonal skills. Demonstrated ability to establish and maintain effective rapport with a diverse range of constituencies in culturally responsive/inclusive manner. Experience in effective program design, planning, and implementation of a major project or activities targeting prospective students, including both first-time freshmen and transfer students. Knowledge of a wide-range of communication and design applications, including InDesign, Microsoft Office Suite, Drupal, Adobe Creative, page layout software, HTML, email, and social networking applications. Possession of strong communication skills and the ability to provide information accurately and effectively, both orally and in writing, to large groups and to individuals of culturally and economically diverse backgrounds. Ability to acquire and maintain current knowledge of K-12, community college, and higher education concerns. Ability to acquire and maintain current knowledge of community concerns that impact the success of students of African descent in higher education. Ability to establish and maintain cooperative working relationships with individuals across different communities while carrying out a variety of professionally complex assignments. Ability to accurately answer prospective student and parent/family questions regarding financial aid, housing, academic majors, student life, and other related concerns. Thorough knowledge of SFSU, its enrollment management philosophy, policies and procedures, programs, and services. Excellent time-management skills, ability to work effectively independently, and/or in teams on multiple tasks or projects. License/Certification Required Must possess a valid California Driver's License with no more than three moving violations within the last three years; must be able to obtain a Defensive Drivers Training Certificate after appointment. Must be able to make own transportation arrangements to meet outreach commitments on time if no access to car or possession of a California Driver's License. Environmental/Physical/Special Must be able to transport and load/unload outreach materials, or arrange for the transportation of outreach materials weighing up to 50 pounds. Must be able to competently interact with a culturally, ethnically, and racially diverse population of students, faculty, and staff. Some evening/weekend hours may be required during peak academic periods. Required to travel to off-campus locations for special activities or conferences. Ability to accommodate flexible work schedule providing outreach services to students and community agencies. Must be willing and able to travel distances of 50 miles or more throughout California. Must travel by air and stay overnight in hotels when attending outreach and recruitment functions and professional development events. Must be able to arrange own transportation to school visit sites, college fairs, workshops and pre-admissions events within California including nights, Saturdays and Sundays. Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admission events within California. If no access to car, must make their own transportation arrangements to meet outreach commitments on time. Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline Open Until Filled. Review of applications to begin 11/02/2020. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
County of Nevada
Human Services Specialist III
Nevada County, CA Nevada City, CA, United States
Definition and Class Characteristics Looking to make a positive difference in people's lives? Consider working as a Human Services Specialist III at the Health and Human Services Agency in Nevada County. This is a lead-level position in which individuals perform complex work and specialized assignments pertaining to a broad range of Social Services. Human Services Specialist IIIs may be responsible to perform help-desk functions, specialized casework functions, provide lead direction, and/or training, while continuing to perform interactive interviewing and fact gathering. Other vital duties include: Specialized and/or complex caseloads, processes and functions. Perform interactive interviews to elicit information and identify eligibility for differing public assistance programs and services based on division (Eligibility, Adult Services, In-Home Supportive Services, Veterans Services). Explain laws, regulations, rules, and policies to customers and apprise them of their rights, complaint resolution process, and responsibilities. Ensure accuracy and completion of applicable applications, declaration forms, agreements, and legal documents. Use a variety of methods, systems, and procedures for locating information, and resolve discrepancies by securing documentation, assets, income, liabilities, medical records, and confirmation from other agencies. Serve as a first responder to calls for assistance from departmental staff who are faced with challenging or in-crisis applicants. Confer with workers regarding discrepancies in the systems. A Human Services Specialist is an integral part of our team whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to enhance the quality of life in our community! This position is crafted for individuals who have graduated from high school and have an Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related degree. One year of work experience comparable to a Human Services Specialist II is required. Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, a team approach and the ability to manage time effectively. This position is full-time and fully-benefited. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement; medical, dental, vision, and life insurance; and an FSA. We also offer flexible schedules to our staff! Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a high-performing organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides important programming to keep us safe and healthy. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To view the full job description click here .Closing Date/Time: 2/5/2021 5:00 PM Pacific
Jan 22, 2021
Full Time
Definition and Class Characteristics Looking to make a positive difference in people's lives? Consider working as a Human Services Specialist III at the Health and Human Services Agency in Nevada County. This is a lead-level position in which individuals perform complex work and specialized assignments pertaining to a broad range of Social Services. Human Services Specialist IIIs may be responsible to perform help-desk functions, specialized casework functions, provide lead direction, and/or training, while continuing to perform interactive interviewing and fact gathering. Other vital duties include: Specialized and/or complex caseloads, processes and functions. Perform interactive interviews to elicit information and identify eligibility for differing public assistance programs and services based on division (Eligibility, Adult Services, In-Home Supportive Services, Veterans Services). Explain laws, regulations, rules, and policies to customers and apprise them of their rights, complaint resolution process, and responsibilities. Ensure accuracy and completion of applicable applications, declaration forms, agreements, and legal documents. Use a variety of methods, systems, and procedures for locating information, and resolve discrepancies by securing documentation, assets, income, liabilities, medical records, and confirmation from other agencies. Serve as a first responder to calls for assistance from departmental staff who are faced with challenging or in-crisis applicants. Confer with workers regarding discrepancies in the systems. A Human Services Specialist is an integral part of our team whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to enhance the quality of life in our community! This position is crafted for individuals who have graduated from high school and have an Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related degree. One year of work experience comparable to a Human Services Specialist II is required. Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, a team approach and the ability to manage time effectively. This position is full-time and fully-benefited. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement; medical, dental, vision, and life insurance; and an FSA. We also offer flexible schedules to our staff! Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a high-performing organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides important programming to keep us safe and healthy. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To view the full job description click here .Closing Date/Time: 2/5/2021 5:00 PM Pacific
State of Nevada
HVACR Specialist 2
State of Nevada Carson City, Nevada, United States
Announcement Number: 1089911471 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION BUILDINGS UNIT POSITION: HVACR Specialist II, Full-Time Employment Location: Carson City, Nevada Contact: Ken Kruse, Human Resources, 775.684.6966 SALARY AND Benefits: The position is the equivalent of a grade 34, which has an annual salary of approximately $49,151 to $72,871 (employee/employer-based retirement) based upon experience and qualifications. Benefits include paid holidays, annual leave, sick leave and health insurance. An explanation of the retirement options and information regarding state retirement benefits may be accessed at http://nvpers.org/. A description of the current health and dental benefits provided to all state employees is available at http://pebp.state.nv.us/plans/new-hire-resources/. Other optional benefits are also available, including a deferred compensation program. SUMMARY: The Heating/Ventilation/Air Conditioning/Refrigeration (HVACR) Specialist performs skilled work in the installation, operation, maintenance and repair of a wide variety of heating, ventilation, air conditioning and refrigeration equipment. The HVACR Specialist is responsible for performing preventative maintenance on various equipment related to heating, ventilation, air conditioning and refrigeration systems, fuel and combustion systems, forced air furnaces, radiant heaters, chillers, air handlers, window air conditioning units, evaporative coolers and refrigeration units. The HVACR Specialist position has additional duties which may include painting, plumbing and electrical repairs, tasks involving carpentry and general maintenance and repairs. DUTIES & RESPONSIBILITIES: • Respond to repair orders. • Establish priority of repairs. • Diagnose problems utilizing appropriate tools and test equipment. • Estimate costs of jobs. • Work with vendors to acquire materials for jobs. • Make repairs as assigned. • Document time and material costs for billing purposes. • Perform preventative maintenance. • Maintain auxiliary equipment such as motors, pumps, fans, pipe systems, compressors, humidifiers, condensers and pneumatic and electronic control units; adhere to established maintenance schedules to replace filters, lubricate motors and fans, replace belts, conduct chemical analysis and add correct proportion of treatment chemicals, and cleaning other mechanical equipment located throughout a facility. • Inspect equipment for proper functioning; check meters, gauges and other instruments; inspect occupied areas for comfort; adjust safety and limit controls; log information related to temperatures, pressures, fuel consumption, water level, time and date, and respond to emergencies such as utility and equipment failure. • Repair and modify equipment and components related to heating and air conditioning systems by repairing or replacing damaged pipes or valves including brazing, soldering, pipe fitting or adding new piping valves and controls. • Troubleshoot electrical circuits associated with heating, air conditioning and refrigeration including tracing dead circuits, rewiring circuits, repairing or replacing electrical components such as starters, contactors, relays and control units. • Repair or replace burner gun assemblies, recover refrigerant and recharge refrigeration equipment. • Diagnose equipment failure, make repairs and test system functions using common hand and power tools, brazers, solders, torches, voltmeters, amprobes, oxygen analyzers and precision measuring instruments. • Install new components such as thermostats, timers, or insulation to make older equipment more energy efficient. • Make parts and material purchases and maintain inventories and prepare and maintain records relative to work activities. • Store, handle and dispose of coolants and other chemicals in accordance with established policies and regulatory requirements. • Assist contractors by providing information regarding the existing structure, equipment, systems and required modification. • Review bids and work completed by contractors for quality and conformance with specifications and codes as assigned. • Driving vehicle to pick up supplies and carry out other necessary tasks. REQUIRED KNOWLEDGE: • Principles and practices associated with the construction, maintenance and repair of buildings and grounds. • Methods, materials, tools and equipment used to operate hot water boilers, heaters, air conditioning, refrigeration, ventilation and related auxiliary equipment. • Occupational hazards and safety procedures associated with heaters, air conditioning and refrigeration, chillers, water towers, pumps, air handlers, thermostats, pneumatic and electric controls, condensers and heat pumps. • Codes related to buildings construction and maintenance. • Cost estimate preparation. • The effective use and operation of technology and software systems, including Microsoft Office, Microsoft Project and AutoCAD. • Safe working practices including the safe operation of equipment, power tools and hand tools. MUST HAVE THE ABILITY TO • Communicate effectively, both verbally and in writing. • Succinctly summarize or explain complex issues. • Prepare specifications. • Troubleshoot complex systems. • Plan projects develop sketches and lay out materials. • Annotate blueprints with updated HVAC configurations and create schematic drawings of modified HVAC systems. • Perform electrical, plumbing and welding tasks associated with heating and air conditioning equipment. • Prepare and maintain maintenance reports, daily logs, and purchase documents. • Read and interpret equipment service manuals and technical references. • Use tools and test equipment used in air conditioning/refrigeration repair such as ammeters, voltmeters, ohmmeters, leak detectors, pneumatic calibrating gauges, water flow meters, air measuring devices, welding equipment and refrigerant charging devices. • Estimate material and time required to complete projects. • Inspect facilities and identify deficiencies in structures, systems, fixtures or equipment and formulate a plan for repair or replacement. • Estimate material and supply costs for routine maintenance and for construction projects such as remodeling space within the building. • Review structural blueprints, mechanical schematics, codes and procedures to identify and solve problems arising in the course of work. • Effectively prioritize tasks and manage time to ensure responsiveness to requests. • Perform at a high level under stressful deadlines and during intense projects. • Apply high levels of reasoning and understanding to evaluate issues, solve problems, and carry out daily duties. WORKING CONDITIONS: • Lifting up to 50 pounds. • Climbing and using ladders and scaffolding. • Walking, standing, crouching, grabbing, holding, pushing, pulling, bending, using arms above the head, and sitting. • Using a computer and various office machines. • Using equipment and power/hand tools. • Overtime may be required as needed, especially during peak times of the year in preparation for and during the legislative session. REQUIRED EDUCATION, LICENSES, EXPERIENCE: • Graduation from high school or equivalent education. • A valid driver's license is required at time of hire and as a condition of continuing employment. • OSHA, 10-hour class. • Asbestos Operations and Maintenance, 16-hour certification. • Completion of a recognized HVACR apprenticeship program followed by one year of journey level experience in the installation, operation, maintenance and repair of a wide variety of heating, ventilation, air conditioning, and refrigeration equipment; OR one year of experience as a HVACR Specialist I for the State of Nevada or the Legislative Counsel Bureau; OR an equivalent combination of education and experience. APPLICATION PROCESS: The Legislative Counsel Bureau (LCB) is the central nonpartisan agency that supports the Nevada Legislature. Applicants are required to have a background check and any offer of employment is conditional pending the results of the background check. All applicants must submit an LCB Employment Application and are encouraged to submit a cover letter with a current résumé with references. The LCB application can be found at: https://www.leg.state.nv.us/lcb/Admin/EmploymentOpportunities/admin-division-facilities . Applications will be accepted until the positions are filled. Applicants are encouraged to submit the application as soon as possible since the position may be filled at any time. Applications may be submitted via email to LCBHR-employment@lcb.state.nv.us Applications may also be mailed to: Legislative Counsel Bureau Attn: Ken Kruse, Human Resources 401 S. Carson Street Carson City, NV 89701-4747 NOTE: The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, national origin, sex, sexual orientation, gender identity or expression, age, political affiliation or disability. (Revised 11/5/2020) Closing Date/Time: Until recruitment needs are satisfied
Jan 16, 2021
Full Time
Announcement Number: 1089911471 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION BUILDINGS UNIT POSITION: HVACR Specialist II, Full-Time Employment Location: Carson City, Nevada Contact: Ken Kruse, Human Resources, 775.684.6966 SALARY AND Benefits: The position is the equivalent of a grade 34, which has an annual salary of approximately $49,151 to $72,871 (employee/employer-based retirement) based upon experience and qualifications. Benefits include paid holidays, annual leave, sick leave and health insurance. An explanation of the retirement options and information regarding state retirement benefits may be accessed at http://nvpers.org/. A description of the current health and dental benefits provided to all state employees is available at http://pebp.state.nv.us/plans/new-hire-resources/. Other optional benefits are also available, including a deferred compensation program. SUMMARY: The Heating/Ventilation/Air Conditioning/Refrigeration (HVACR) Specialist performs skilled work in the installation, operation, maintenance and repair of a wide variety of heating, ventilation, air conditioning and refrigeration equipment. The HVACR Specialist is responsible for performing preventative maintenance on various equipment related to heating, ventilation, air conditioning and refrigeration systems, fuel and combustion systems, forced air furnaces, radiant heaters, chillers, air handlers, window air conditioning units, evaporative coolers and refrigeration units. The HVACR Specialist position has additional duties which may include painting, plumbing and electrical repairs, tasks involving carpentry and general maintenance and repairs. DUTIES & RESPONSIBILITIES: • Respond to repair orders. • Establish priority of repairs. • Diagnose problems utilizing appropriate tools and test equipment. • Estimate costs of jobs. • Work with vendors to acquire materials for jobs. • Make repairs as assigned. • Document time and material costs for billing purposes. • Perform preventative maintenance. • Maintain auxiliary equipment such as motors, pumps, fans, pipe systems, compressors, humidifiers, condensers and pneumatic and electronic control units; adhere to established maintenance schedules to replace filters, lubricate motors and fans, replace belts, conduct chemical analysis and add correct proportion of treatment chemicals, and cleaning other mechanical equipment located throughout a facility. • Inspect equipment for proper functioning; check meters, gauges and other instruments; inspect occupied areas for comfort; adjust safety and limit controls; log information related to temperatures, pressures, fuel consumption, water level, time and date, and respond to emergencies such as utility and equipment failure. • Repair and modify equipment and components related to heating and air conditioning systems by repairing or replacing damaged pipes or valves including brazing, soldering, pipe fitting or adding new piping valves and controls. • Troubleshoot electrical circuits associated with heating, air conditioning and refrigeration including tracing dead circuits, rewiring circuits, repairing or replacing electrical components such as starters, contactors, relays and control units. • Repair or replace burner gun assemblies, recover refrigerant and recharge refrigeration equipment. • Diagnose equipment failure, make repairs and test system functions using common hand and power tools, brazers, solders, torches, voltmeters, amprobes, oxygen analyzers and precision measuring instruments. • Install new components such as thermostats, timers, or insulation to make older equipment more energy efficient. • Make parts and material purchases and maintain inventories and prepare and maintain records relative to work activities. • Store, handle and dispose of coolants and other chemicals in accordance with established policies and regulatory requirements. • Assist contractors by providing information regarding the existing structure, equipment, systems and required modification. • Review bids and work completed by contractors for quality and conformance with specifications and codes as assigned. • Driving vehicle to pick up supplies and carry out other necessary tasks. REQUIRED KNOWLEDGE: • Principles and practices associated with the construction, maintenance and repair of buildings and grounds. • Methods, materials, tools and equipment used to operate hot water boilers, heaters, air conditioning, refrigeration, ventilation and related auxiliary equipment. • Occupational hazards and safety procedures associated with heaters, air conditioning and refrigeration, chillers, water towers, pumps, air handlers, thermostats, pneumatic and electric controls, condensers and heat pumps. • Codes related to buildings construction and maintenance. • Cost estimate preparation. • The effective use and operation of technology and software systems, including Microsoft Office, Microsoft Project and AutoCAD. • Safe working practices including the safe operation of equipment, power tools and hand tools. MUST HAVE THE ABILITY TO • Communicate effectively, both verbally and in writing. • Succinctly summarize or explain complex issues. • Prepare specifications. • Troubleshoot complex systems. • Plan projects develop sketches and lay out materials. • Annotate blueprints with updated HVAC configurations and create schematic drawings of modified HVAC systems. • Perform electrical, plumbing and welding tasks associated with heating and air conditioning equipment. • Prepare and maintain maintenance reports, daily logs, and purchase documents. • Read and interpret equipment service manuals and technical references. • Use tools and test equipment used in air conditioning/refrigeration repair such as ammeters, voltmeters, ohmmeters, leak detectors, pneumatic calibrating gauges, water flow meters, air measuring devices, welding equipment and refrigerant charging devices. • Estimate material and time required to complete projects. • Inspect facilities and identify deficiencies in structures, systems, fixtures or equipment and formulate a plan for repair or replacement. • Estimate material and supply costs for routine maintenance and for construction projects such as remodeling space within the building. • Review structural blueprints, mechanical schematics, codes and procedures to identify and solve problems arising in the course of work. • Effectively prioritize tasks and manage time to ensure responsiveness to requests. • Perform at a high level under stressful deadlines and during intense projects. • Apply high levels of reasoning and understanding to evaluate issues, solve problems, and carry out daily duties. WORKING CONDITIONS: • Lifting up to 50 pounds. • Climbing and using ladders and scaffolding. • Walking, standing, crouching, grabbing, holding, pushing, pulling, bending, using arms above the head, and sitting. • Using a computer and various office machines. • Using equipment and power/hand tools. • Overtime may be required as needed, especially during peak times of the year in preparation for and during the legislative session. REQUIRED EDUCATION, LICENSES, EXPERIENCE: • Graduation from high school or equivalent education. • A valid driver's license is required at time of hire and as a condition of continuing employment. • OSHA, 10-hour class. • Asbestos Operations and Maintenance, 16-hour certification. • Completion of a recognized HVACR apprenticeship program followed by one year of journey level experience in the installation, operation, maintenance and repair of a wide variety of heating, ventilation, air conditioning, and refrigeration equipment; OR one year of experience as a HVACR Specialist I for the State of Nevada or the Legislative Counsel Bureau; OR an equivalent combination of education and experience. APPLICATION PROCESS: The Legislative Counsel Bureau (LCB) is the central nonpartisan agency that supports the Nevada Legislature. Applicants are required to have a background check and any offer of employment is conditional pending the results of the background check. All applicants must submit an LCB Employment Application and are encouraged to submit a cover letter with a current résumé with references. The LCB application can be found at: https://www.leg.state.nv.us/lcb/Admin/EmploymentOpportunities/admin-division-facilities . Applications will be accepted until the positions are filled. Applicants are encouraged to submit the application as soon as possible since the position may be filled at any time. Applications may be submitted via email to LCBHR-employment@lcb.state.nv.us Applications may also be mailed to: Legislative Counsel Bureau Attn: Ken Kruse, Human Resources 401 S. Carson Street Carson City, NV 89701-4747 NOTE: The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, national origin, sex, sexual orientation, gender identity or expression, age, political affiliation or disability. (Revised 11/5/2020) Closing Date/Time: Until recruitment needs are satisfied
Merced County
Community Health Specialist - Extra-Help Community Health Specialist
Merced County, CA Merced, CA, United States
Examples of Duties This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies as they occur in various departments. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Duties may include, but are not limited to the following: Plans and participates in educational activities and training programs. Teaches health related classes; Dental Health, HIV, Tobacco, Basic Parenting and Daily Living Skills. Visits and interviews patients to assess living conditions/medical needs. Completes intake/assessments, including problem defined and issues to be resolved. Assists with the development of case plan and assists clients improving their personal situation. Counsels patients and provides referral assistance as needed. Monitors clients' status as to services and referral outcome. May be required to translate for Non-English speaking clients. May provide Targeted Case Management services and engage in outreach and other activities to enhance services to Medi-Cal beneficiaries. Minimum Qualifications Experience: Two (2) years of experience performing a variety of paraprofessional medical duties in a hospital, clinic, or community health agency under the supervision of licensed medical personnel. OR One (1) year performing duties equivalent to those of a Community Health Worker in Merced County. Education: Completion of college level course work in each of the following areas: Psychology or Communications: Physiology, including the concepts and treatments of communicable diseases; Anatomy and Biology. License: Possess a valid California driver's license at time of appointment and maintain. Desirable: Certificate in Phlebotomy and/or Medical Technology is desirable. SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other office equipment. Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit, stand and walk for extended periods of time. Frequent public contact, concentration in noisy conditions, exposure to emergency situations. Occasional exposure to hazardous materials, cold and heat. Regular attendance is an essential function. Knowledge of: Basic principles of epidemiology of communicable diseases and health disorders. Routine community nursing techniques and procedures. Basic human anatomy and physiology. First aid procedures. Basic laboratory techniques. Available community resources. Counseling techniques. Basic education techniques and data collection. Social and cultural differences. Ability to: Establish and maintain effective professional relationships. Understand and follow instructions and procedures. Obtain facts from client in sensitive situations. Recognize pertinent information. Organize and maintain a caseload. Communicate effectively in order to make presentations to community, public and private groups. Communicate effectively in writing. Maintain patient confidentiality. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHN EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary
Jan 16, 2021
Full Time
Examples of Duties This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies as they occur in various departments. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Duties may include, but are not limited to the following: Plans and participates in educational activities and training programs. Teaches health related classes; Dental Health, HIV, Tobacco, Basic Parenting and Daily Living Skills. Visits and interviews patients to assess living conditions/medical needs. Completes intake/assessments, including problem defined and issues to be resolved. Assists with the development of case plan and assists clients improving their personal situation. Counsels patients and provides referral assistance as needed. Monitors clients' status as to services and referral outcome. May be required to translate for Non-English speaking clients. May provide Targeted Case Management services and engage in outreach and other activities to enhance services to Medi-Cal beneficiaries. Minimum Qualifications Experience: Two (2) years of experience performing a variety of paraprofessional medical duties in a hospital, clinic, or community health agency under the supervision of licensed medical personnel. OR One (1) year performing duties equivalent to those of a Community Health Worker in Merced County. Education: Completion of college level course work in each of the following areas: Psychology or Communications: Physiology, including the concepts and treatments of communicable diseases; Anatomy and Biology. License: Possess a valid California driver's license at time of appointment and maintain. Desirable: Certificate in Phlebotomy and/or Medical Technology is desirable. SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other office equipment. Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit, stand and walk for extended periods of time. Frequent public contact, concentration in noisy conditions, exposure to emergency situations. Occasional exposure to hazardous materials, cold and heat. Regular attendance is an essential function. Knowledge of: Basic principles of epidemiology of communicable diseases and health disorders. Routine community nursing techniques and procedures. Basic human anatomy and physiology. First aid procedures. Basic laboratory techniques. Available community resources. Counseling techniques. Basic education techniques and data collection. Social and cultural differences. Ability to: Establish and maintain effective professional relationships. Understand and follow instructions and procedures. Obtain facts from client in sensitive situations. Recognize pertinent information. Organize and maintain a caseload. Communicate effectively in order to make presentations to community, public and private groups. Communicate effectively in writing. Maintain patient confidentiality. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHN EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary
California State Polytechnic University Pomona
Fee Waiver Coordinator (Administrative Analyst/Specialist Non-Exempt) (63064)
California State Polytechnic University Pomona 3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: California State University Employees Union - Unit 9 Classification Salary Range: $3,288 - $6,347 per month Anticipated hiring range: $3,288 - $4,308 per month Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. Recruitment Closing Date: January 27, 2021 THE DEPARTMENT: Payroll and Benefits Services has two units; Payroll Services and Benefits. Payroll Services updates and maintains personal data and employment data; updates and maintains leave accounting and time and attendance records; counsels, approves and maintains medical and personal leaves of absences, and processes all types of pay for all categories of CSU employees. All data related to these functions is maintained in the State Controller's Office Personnel Information Management Systems (SCO PIMS) and in the campus HCM PeopleSoft database. Benefit programs include: medical, dental and vision plans; Flexcash; retirement programs (CalPERS and PST); Tax-Sheltered Annuity Program (TSA); Savings Plus Program; Tax Advantage Premium Plan (TAPP), Dependent Care Reimbursement Account (DCRA, Health Care Reimbursement Account (HCRA), COBRA, death benefits, life insurance, long term disability programs, and various voluntary insurance programs. DUTIES AND RESPONSIBILITIES: The Fee Waiver Coordinator will be responsible for explaining the fee waiver benefit to employees (faculty, staff, FERP and eligible dependents). Review employees Career Development Plans (ICDPs), to ensure their eligibility to receive the benefit; review employee waiver application each quarter/semester; be responsible for the coordination of benefits with other CSU's in accordance with their deadlines by working with Admissions & Outreach, the Registrar's Office, Finance and Administrative Services; be responsible for the day-to-day processing of benefits for all employee transactions as well as audits in support of the transactions; interpret taxation implications that apply to Federal and State laws; respond to inquiries daily and provide one on one consultation when necessary to resolve processing issues to meet deadlines; and determine fee waiver benefit eligibility for employees and their dependents in eight bargaining units. The incumbent will coordinate all medical-related and personal leave requests for staff, and medical leaves for faculty. This requires reviewing available leave credits, benefit options, catastrophic leave eligibility, and collective bargaining agreement leave options; work collaboratively with all stakeholders to ensure accurate pay based on timelines with the State Controller's Office; conduct monthly audits to ensure eligibility of personal leaves for staff and faculty; and ensure that CalPERS, People-soft and DocuSign is accurate and up to date. The incumbent will be the primary incumbent responsible for the Dependent Eligibility Verification (DEV) - CalPERS mandated verification, verifying the eligibility of all employee dependents and maintaining a record of the verifying documentation for each dependent including managing daily audits and the nightly interfaces to the CalPERS. Maintains COBRA documentation for DEV; and update and audit party codes to determine if an accounts receivable will be established and provide the employee a notice of the change in premium. The incumbent will Other administrative duties as assigned to meet the needs of the Payroll and Benefits Services departments. This may include assisting in open enrollment processing, setting up meeting notices (SumTotal), sending department campus-wide communications and responding to Payroll and Benefits emails. QUALIFICATIONS: Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of general practices, program, and/or administrative specialty; basic knowledge of and ability to apply fundamental concepts; working knowledge of budget policies and procedures; ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty; knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques; ability to organize and plan work and projects including handling multiple priorities; ability to make independent decisions and exercise sound judgment; ability to compile, write, and present reports related to program or administrative specialty; demonstrated ability establish and maintain cooperative working relationships. PREFERRED EXPERIENCE: Certified Leave Management Specialist; Certified Employee Benefits Specialist; 1-4 years of experience in Benefits; advanced Excel skills; working knowledge of Pivot tables and VLOOKU; proficient with HRIS system and reporting; flexibility, adaptability and ability to shift priorities based on department needs; attention to detail, accuracy, ability to prioritize and multi-task; dependent eligibility verification certification for CalPERS is preferred. BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: January 27, 2021
Jan 14, 2021
Full Time
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: California State University Employees Union - Unit 9 Classification Salary Range: $3,288 - $6,347 per month Anticipated hiring range: $3,288 - $4,308 per month Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. Recruitment Closing Date: January 27, 2021 THE DEPARTMENT: Payroll and Benefits Services has two units; Payroll Services and Benefits. Payroll Services updates and maintains personal data and employment data; updates and maintains leave accounting and time and attendance records; counsels, approves and maintains medical and personal leaves of absences, and processes all types of pay for all categories of CSU employees. All data related to these functions is maintained in the State Controller's Office Personnel Information Management Systems (SCO PIMS) and in the campus HCM PeopleSoft database. Benefit programs include: medical, dental and vision plans; Flexcash; retirement programs (CalPERS and PST); Tax-Sheltered Annuity Program (TSA); Savings Plus Program; Tax Advantage Premium Plan (TAPP), Dependent Care Reimbursement Account (DCRA, Health Care Reimbursement Account (HCRA), COBRA, death benefits, life insurance, long term disability programs, and various voluntary insurance programs. DUTIES AND RESPONSIBILITIES: The Fee Waiver Coordinator will be responsible for explaining the fee waiver benefit to employees (faculty, staff, FERP and eligible dependents). Review employees Career Development Plans (ICDPs), to ensure their eligibility to receive the benefit; review employee waiver application each quarter/semester; be responsible for the coordination of benefits with other CSU's in accordance with their deadlines by working with Admissions & Outreach, the Registrar's Office, Finance and Administrative Services; be responsible for the day-to-day processing of benefits for all employee transactions as well as audits in support of the transactions; interpret taxation implications that apply to Federal and State laws; respond to inquiries daily and provide one on one consultation when necessary to resolve processing issues to meet deadlines; and determine fee waiver benefit eligibility for employees and their dependents in eight bargaining units. The incumbent will coordinate all medical-related and personal leave requests for staff, and medical leaves for faculty. This requires reviewing available leave credits, benefit options, catastrophic leave eligibility, and collective bargaining agreement leave options; work collaboratively with all stakeholders to ensure accurate pay based on timelines with the State Controller's Office; conduct monthly audits to ensure eligibility of personal leaves for staff and faculty; and ensure that CalPERS, People-soft and DocuSign is accurate and up to date. The incumbent will be the primary incumbent responsible for the Dependent Eligibility Verification (DEV) - CalPERS mandated verification, verifying the eligibility of all employee dependents and maintaining a record of the verifying documentation for each dependent including managing daily audits and the nightly interfaces to the CalPERS. Maintains COBRA documentation for DEV; and update and audit party codes to determine if an accounts receivable will be established and provide the employee a notice of the change in premium. The incumbent will Other administrative duties as assigned to meet the needs of the Payroll and Benefits Services departments. This may include assisting in open enrollment processing, setting up meeting notices (SumTotal), sending department campus-wide communications and responding to Payroll and Benefits emails. QUALIFICATIONS: Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of general practices, program, and/or administrative specialty; basic knowledge of and ability to apply fundamental concepts; working knowledge of budget policies and procedures; ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty; knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques; ability to organize and plan work and projects including handling multiple priorities; ability to make independent decisions and exercise sound judgment; ability to compile, write, and present reports related to program or administrative specialty; demonstrated ability establish and maintain cooperative working relationships. PREFERRED EXPERIENCE: Certified Leave Management Specialist; Certified Employee Benefits Specialist; 1-4 years of experience in Benefits; advanced Excel skills; working knowledge of Pivot tables and VLOOKU; proficient with HRIS system and reporting; flexibility, adaptability and ability to shift priorities based on department needs; attention to detail, accuracy, ability to prioritize and multi-task; dependent eligibility verification certification for CalPERS is preferred. BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: January 27, 2021
STATE OF NEVADA
QUALITY ASSURANCE SPECIALIST 2
State of Nevada Carson, Nevada, United States
Quality Assurance Specialists design and implement a comprehensive quality assurance program encompassing clinical and related disciplines at a mental health hospital, residential care facility or community-based program or service for individuals with intellectual disabilities who may also have significant physical and/or mental health issues [problems], rehabilitation facility, or a clinic which provides outpatient medical and psychological services, or the medical system for the Department of Corrections. The position is in the Division of Public and Behavioral Health Bureau of Behavioral Health Wellness and Prevention (BBHWP) and is located in Carson City, Nevada. This position is for a Quality Assurance Specialist II as an underfill to a Quality Assurance Specialist III. Incumbents assist in performing quality assurance/improvement activities for inpatient services at a mental health hospital, residential facility or for community-based programs and services. Incumbents participate in the evaluation, design, and implementation of quality assurance/improvement activities for programs and services provided by the agency which may include collecting data to evaluate services, summarize findings, and prepare recommendations for improvement; participate in special analytical studies, research and projects; and assist in monitoring grant funds including researching information for participants, coordinating committee functions, and completing annual reports. To be successful in this position the incumbent should have grant management experience. Nevada's beautiful landscape and diverse activities are a few reasons to live and work in the Silver State! State employment benefits include medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 11 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. At the Nevada Division of Public and Behavioral Health, our mission is to protect, promote and improve the physical and behavioral health of the people of Nevada. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
Jan 16, 2021
Full Time
Quality Assurance Specialists design and implement a comprehensive quality assurance program encompassing clinical and related disciplines at a mental health hospital, residential care facility or community-based program or service for individuals with intellectual disabilities who may also have significant physical and/or mental health issues [problems], rehabilitation facility, or a clinic which provides outpatient medical and psychological services, or the medical system for the Department of Corrections. The position is in the Division of Public and Behavioral Health Bureau of Behavioral Health Wellness and Prevention (BBHWP) and is located in Carson City, Nevada. This position is for a Quality Assurance Specialist II as an underfill to a Quality Assurance Specialist III. Incumbents assist in performing quality assurance/improvement activities for inpatient services at a mental health hospital, residential facility or for community-based programs and services. Incumbents participate in the evaluation, design, and implementation of quality assurance/improvement activities for programs and services provided by the agency which may include collecting data to evaluate services, summarize findings, and prepare recommendations for improvement; participate in special analytical studies, research and projects; and assist in monitoring grant funds including researching information for participants, coordinating committee functions, and completing annual reports. To be successful in this position the incumbent should have grant management experience. Nevada's beautiful landscape and diverse activities are a few reasons to live and work in the Silver State! State employment benefits include medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 11 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. At the Nevada Division of Public and Behavioral Health, our mission is to protect, promote and improve the physical and behavioral health of the people of Nevada. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
County of Alameda
Administrative Specialist II
Alameda County Oakland, California, United States
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. THE POSITION Under direction, to provide professional level administrative, operational and organizational services to County departments and agencies; to plan and conduct a variety of studies and inquiries; to facilitate the implementation of a wide variety of programs and projects; and to do related work as required. Administrative Specialist I/II is a flexibly-staffed class series with the work normally performed at the II level, but with initial selection possible at the I (or entry) level. Incumbents hired at the I level will be expected to gain experience and demonstrate proficiency which qualifies them to promote to the II level after the equivalent of one year full time service. Appointment at the I level will not be extended beyond one year. Responsibilities of this broad administrative series normally encompass a variety of activities, such as planning and conducting organizational and policy studies, performing activities related to personnel, purchasing, contracting and budgeting and overseeing functions and staff in administrative services areas. Administrative Specialists may also supervise the work of a small support staff on a project or day-to-day-basis. Although the work is diverse, all positions are typically characterized by all of the following elements: • The necessity for independent decision making; • Project, activity and/or functional planning, oversight and evaluation; • The ability to significantly influence departmental policies, functions or service delivery activities; and • The limited availability or nature of supervision. TYPICAL DUTIES NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed. 1. Plans, oversees, reviews and personally performs a variety of administrative services in support of division, department or agency activities and functions. 2. Plans and conducts administrative or operational studies; determines information gathering processes; obtains required information for analysis; evaluates alternatives and makes recommendations; prepares reports and makes presentations. 3. Represents the division, department or agency and acts as liaison with other County departments, representatives of other public and private organizations, program participants and the public; serves on a variety of committees and task forces. 4. Makes revenue and expenditure projections for the unit's budget; compiles figures, prepares justifications and coordinates the budget development process; during the budget year, reviews expenditure reports, prepares internal reports and transfers funds as required. 5. Serves as the departmental personnel officer or provides support to the personnel function; interprets rules and regulations and memoranda of understanding; may direct or coordinate payroll, training, personnel recordkeeping or similar functions. 6. Coordinates purchasing activities; acts as liaison with County Purchasing; researches capital purchases and makes recommendations; ensures that proper funds are debited and invoices approved; follows up with vendors as required. 7. Administers or coordinates the administration of personal service or consultant contracts; ensures that contract provisions are met and that appropriate approvals are received. 8. Reviews a variety of documents related to the operations of the unit for conformance to program regulations and procedures; researches and makes corrections as required. 9. Interprets and applies a variety of policies, rules and regulations; provides information which may require tact and judgment to employees and others. 10. Performs such administrative tasks as modifying policies and procedures, acting as the office automation administrator, and coordinating activities of the unit with those of other departments. 11. Supervises the work of a small support staff, plans, assigns and reviews work; trains staff in work procedures; effectively recommends selection and disciplinary actions. 12. Prepares a variety of correspondence, periodic and special reports, policies, procedures and other written materials; may access varied data bases or use information from various sources to prepare such materials. 13. Maintains accurate records and files related to work performed. 14. Operates a variety of standard office equipment including a word processor and/or computer; may drive a County or personal vehicle to attend meetings. MINIMUM QUALIFICATIONS I Experience: The equivalent of one year full-time experience in the class of Administrative Specialist I in the Alameda County classified service. OR II Education: Equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work. (Additional professional or paraprofessional administrative experience may be substituted for the education on a year-for-year basis.) AND Experience: Equivalent to one year of full-time professional-level experience in planning and conducting administrative, operational and organizational studies and providing varied administrative support at the level of or higher than that performed by the County class of Administrative Specialist I. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles of public administration. • Practices and techniques of administrative analysis and report preparation. • Computer applications related to the work. • Budgetary and financial record keeping techniques. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic supervisory principles and practices. • Basic public personnel, purchasing and contract administration practices. Ability to: • Plan and conduct administrative, organizational and operational studies. • Research, compile and summarize varied information, evaluate alternatives and reach sound conclusions. • Interpret, explain and apply complex policies, regulations and procedures. • Plan, assign and review the work of a small staff on a project or day-to-day basis. • Prepare clear and accurate reports, correspondence, procedures and other written materials. • Represent the department and the County in meetings with others. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of work. Licenses: Specified positions may require possession of a valid California driver's license. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: (1) Vacancy available in Oakland. Please contact Asia Jenkins at (510) 567-8131 . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Dec 21, 2020
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. THE POSITION Under direction, to provide professional level administrative, operational and organizational services to County departments and agencies; to plan and conduct a variety of studies and inquiries; to facilitate the implementation of a wide variety of programs and projects; and to do related work as required. Administrative Specialist I/II is a flexibly-staffed class series with the work normally performed at the II level, but with initial selection possible at the I (or entry) level. Incumbents hired at the I level will be expected to gain experience and demonstrate proficiency which qualifies them to promote to the II level after the equivalent of one year full time service. Appointment at the I level will not be extended beyond one year. Responsibilities of this broad administrative series normally encompass a variety of activities, such as planning and conducting organizational and policy studies, performing activities related to personnel, purchasing, contracting and budgeting and overseeing functions and staff in administrative services areas. Administrative Specialists may also supervise the work of a small support staff on a project or day-to-day-basis. Although the work is diverse, all positions are typically characterized by all of the following elements: • The necessity for independent decision making; • Project, activity and/or functional planning, oversight and evaluation; • The ability to significantly influence departmental policies, functions or service delivery activities; and • The limited availability or nature of supervision. TYPICAL DUTIES NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed. 1. Plans, oversees, reviews and personally performs a variety of administrative services in support of division, department or agency activities and functions. 2. Plans and conducts administrative or operational studies; determines information gathering processes; obtains required information for analysis; evaluates alternatives and makes recommendations; prepares reports and makes presentations. 3. Represents the division, department or agency and acts as liaison with other County departments, representatives of other public and private organizations, program participants and the public; serves on a variety of committees and task forces. 4. Makes revenue and expenditure projections for the unit's budget; compiles figures, prepares justifications and coordinates the budget development process; during the budget year, reviews expenditure reports, prepares internal reports and transfers funds as required. 5. Serves as the departmental personnel officer or provides support to the personnel function; interprets rules and regulations and memoranda of understanding; may direct or coordinate payroll, training, personnel recordkeeping or similar functions. 6. Coordinates purchasing activities; acts as liaison with County Purchasing; researches capital purchases and makes recommendations; ensures that proper funds are debited and invoices approved; follows up with vendors as required. 7. Administers or coordinates the administration of personal service or consultant contracts; ensures that contract provisions are met and that appropriate approvals are received. 8. Reviews a variety of documents related to the operations of the unit for conformance to program regulations and procedures; researches and makes corrections as required. 9. Interprets and applies a variety of policies, rules and regulations; provides information which may require tact and judgment to employees and others. 10. Performs such administrative tasks as modifying policies and procedures, acting as the office automation administrator, and coordinating activities of the unit with those of other departments. 11. Supervises the work of a small support staff, plans, assigns and reviews work; trains staff in work procedures; effectively recommends selection and disciplinary actions. 12. Prepares a variety of correspondence, periodic and special reports, policies, procedures and other written materials; may access varied data bases or use information from various sources to prepare such materials. 13. Maintains accurate records and files related to work performed. 14. Operates a variety of standard office equipment including a word processor and/or computer; may drive a County or personal vehicle to attend meetings. MINIMUM QUALIFICATIONS I Experience: The equivalent of one year full-time experience in the class of Administrative Specialist I in the Alameda County classified service. OR II Education: Equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work. (Additional professional or paraprofessional administrative experience may be substituted for the education on a year-for-year basis.) AND Experience: Equivalent to one year of full-time professional-level experience in planning and conducting administrative, operational and organizational studies and providing varied administrative support at the level of or higher than that performed by the County class of Administrative Specialist I. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Principles of public administration. • Practices and techniques of administrative analysis and report preparation. • Computer applications related to the work. • Budgetary and financial record keeping techniques. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic supervisory principles and practices. • Basic public personnel, purchasing and contract administration practices. Ability to: • Plan and conduct administrative, organizational and operational studies. • Research, compile and summarize varied information, evaluate alternatives and reach sound conclusions. • Interpret, explain and apply complex policies, regulations and procedures. • Plan, assign and review the work of a small staff on a project or day-to-day basis. • Prepare clear and accurate reports, correspondence, procedures and other written materials. • Represent the department and the County in meetings with others. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of work. Licenses: Specified positions may require possession of a valid California driver's license. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: (1) Vacancy available in Oakland. Please contact Asia Jenkins at (510) 567-8131 . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
City of Fresno
Water Distribution/Production Specialist
City of Fresno Fresno, CA, USA
SALARY: $4,547 – $5,525/month FILING DEADLINE: Midnight 11/24/20   THE POSITION Water Distribution/Production Specialist is the advanced level class which participates in the maintenance, construction and distribution of potable water for the production of ground water for the City's water systems. Incumbents may be required to work evenings, weekends and holidays. Depending upon assignment, incumbents may be assigned work in distribution or groundwater production.   Vacancies exist in the Department of Public Utilities-Water Division. Immediate and future vacancies will be filled from this eligible list for a period of six (6) months from the date the eligible list is created, with the option of extending that period at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months.   PAY, BENEFITS AND SCHEDULE RETIREMENT: Fresno City Retirement System, one of the best funded public systems in the state.  Reciprocity with other public California systems.  The City does not participate in Social Security.  Vested in Retirement benefits after 5 years of service. HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION : Increase your retirement savings with The City's 457 plan. VACATION LEAVE: Eight (8) hours per month, available after 6 months. SICK LEAVE: Eight (8) hours per month, available after 90 days. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and one (1) personal day. SHORT TERM DISABILITY : Provided through California SDI program.   Additional information regarding the City of Fresno benefits is available at www.fresno.gov.  
Dec 21, 2020
Full Time
SALARY: $4,547 – $5,525/month FILING DEADLINE: Midnight 11/24/20   THE POSITION Water Distribution/Production Specialist is the advanced level class which participates in the maintenance, construction and distribution of potable water for the production of ground water for the City's water systems. Incumbents may be required to work evenings, weekends and holidays. Depending upon assignment, incumbents may be assigned work in distribution or groundwater production.   Vacancies exist in the Department of Public Utilities-Water Division. Immediate and future vacancies will be filled from this eligible list for a period of six (6) months from the date the eligible list is created, with the option of extending that period at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months.   PAY, BENEFITS AND SCHEDULE RETIREMENT: Fresno City Retirement System, one of the best funded public systems in the state.  Reciprocity with other public California systems.  The City does not participate in Social Security.  Vested in Retirement benefits after 5 years of service. HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION : Increase your retirement savings with The City's 457 plan. VACATION LEAVE: Eight (8) hours per month, available after 6 months. SICK LEAVE: Eight (8) hours per month, available after 90 days. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and one (1) personal day. SHORT TERM DISABILITY : Provided through California SDI program.   Additional information regarding the City of Fresno benefits is available at www.fresno.gov.  

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Sonoma State University
Workers' Compensation, ADA, and Leave Specialist (Confidential Administrative Support II) (105036)
Sonoma State University 1801 E Cotati Ave, Rohnert Park, California, USA
Description: Department Name Payroll & Benefits Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,233 to $6,500 a month. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources. Application Deadline This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on December 23, 2020. Please refer to the Application Process section of this posting for additional details. Conditions of Employment This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. Reporting to and under the general direction of the Managing Director for Payroll and Benefits, the Workers' Compensation, ADA and Leave Specialist is responsible for day-to-day coordination and administration of the University's Workers' Compensation (WC), Americans with Disabilities Act (ADA) Program and Leave Programs. This incumbent is responsible for independently coordinating, conducting research, providing counseling and monitoring programs for compliance; conducting workplace safety assessments to support University employees in performing job duties safely and fully; supporting the employee wellness program; interacting with other Human Resources staff to track lost work time, lost wages, benefits, leaves of absence and other actions for injured or disabled workers. This position also interacts with Risk Management and Safety Services and Environmental Health and Safety (EHS), with an overarching goal of workplace safety, loss prevention, and effective claims management for those employees who are injured on the job or who require accommodation(s) due to a disability. Major duties of the position include, but are not limited to, the following in support of WC, ADA, Leave Administration, Return to Work, Medical Monitoring, Wellness, Reporting and Employee Safety: Workers' Compensation (WC): - Maintaining the accuracy and integrity of WC claim records in the automated workers' compensation claim system. Ensure timely reporting of all claims. - Maintaining records and ensure Occupational Safety and Health Administration (OSHA) record keeping and annual filing requirements are in compliance. Report all qualifying injuries to OSHA within specific timeframe requirement. - Maintaining database that tracks the incidences of certain types of injury/illness (e.g., carpal tunnel, motor vehicle) and WC program expenditures by a variety of factors (e.g., indemnity, medical costs, permanencies, stipulations). - Conducting formal written accident investigation and root cause analysis and coordinate with EHS as necessary for both investigation and possible steps to reduce potential for recurrence. - Working with CSU and Third-Party Administrator to ensure the timeliness and thoroughness of the work compensation process. Resolve identified problems informally or through regularly scheduled meetings. - Communicating with employees and/or worksite liaisons/supervisors, as appropriate, regarding information needed to process and support claims, such as medical certification, filing status and exemption forms, election to use accrued leave, return to work, etc. - Responding, counseling and triaging the inquiries and concerns of injured employees. - Providing support to injured workers and Appropriate Administrators to identified modified work within work restrictions. Developing creative solutions to modified work in order to return injured employees sooner and reduce lost time/days away. - Sending forms, as appropriate, to CSU and/or the third-party administrator. - Attending WC claim hearings when potentially helpful to the outcome, or as required, and maintain related communications with the Third-Party Administrator's hearing representative, CSU, Office of the General Counsel (OGC) or the Workers' Compensation Appeals Board (WCAB). - Communicating with union representatives, attorneys, doctors, and other interested parties, as necessary, regarding claim-related matters. - Serving as liaison with departmental and/or operating units, managed care providers, the third-party administrator, CSU, the State WCAB regarding claims; and as appropriate (1) request a functional capacity or other medical examination; (2) determine whether a claim has arisen in and out of the course of employment; (3) initiate action to "disclaim" the injury as workers' compensation; or (4) request that a claim be investigated. - Identifying, developing and presenting training needs related to the WC program. - Processing PeopleSoft transactions to accurately reflect injured workers on Industrial Disability Leave (IDL) or temporary disability (TD) status to ensure correct payments to issue. Responsible for submitting 674D forms to the State Controller's Office. - Identifying and reconciling appropriate leave credits and adjustment of leave credits for injured workers on IDL or TD status. - Coordinating IDL or TD leave in conjunction with Family and Medical Leave Act (FMLA). - Collaborating and interacting with colleagues at fellow CSU campus through WC-Coordinator Listserv and Monthly Conference Calls. American's with Disabilities Act (ADA) Program: - Independently coordinating the ADA Program, investigating employee requests for accommodations, "triggering" statements and work restrictions; facilitating interactive meetings between disabled employee and appropriate administrator; researching any possible reasonable accommodations and facilitating difficult conversations within the interactive process. - Identifying reasonable accommodations to meet the need of disabled employees in performing job duties safely and fully. - Procuring reasonable accommodations, maintaining Pro-card and integrity of funding of the ADA cost matching program. - Researching and creating individual Supplemental Medical Questionnaire Forms which provide guidance for the interactive process. - Updating ADA Forms and remain current with disability law to ensure program compliance. Leave Administration: - Independently meeting and reviewing employee leave options regarding rights under FMLA, payment mechanisms and non-industrial disability leave process. - Maintaining and monitoring leave payroll, including processing of PeopleSoft transactions, coordinate disability payments with State Controller's Office, balance leave credits and process any docks or unpaid status under FMLA. - Conducting meetings with employees going through the non-industrial disability leave process. Maintaining documents to ensure that the leaves are in accordance with CSU and SSU policy. Working closely with department to ensure that all are included in the communication paying special attention to HIPPA regulations. - Researching and resolving complicated complaints, inquiries and issues involving pay (such as salary, settlement, disability payments, leaves of absence) and benefits; analyze and interpret collective bargaining agreements to ensure accurate implementation of salary and benefits programs, effectively communicate with employees, the Office of the Chancellor, The Office of the State Controller; and CalPERS; conduct research, complete reports and coordinate responses to the Chancellors Office and management regulations. - Providing guidance to managers of employees on leave, including exploring reasonable accommodations when return to work modified duty is applicable. - Collaborating and interacting with colleagues at fellow CSU campus through Disability Leaves-Coordinator Listserv and Quarterly Conference Calls. Return to Work: - Providing support to injured workers and Appropriate Administrators to identified modified work within work restrictions. Developing creative solutions to modified work in order to return injured employees sooner and reduce lost time/days away. - Collaborating with various departments on campus for available modified work that fits workers' compensation injured workers' restrictions outside of the injured workers department to reduce lost time/days away. - Developing and maintaining Return to Work protocol in compliance with ADA and WC Program. Medical Monitoring: - Serves as a strategic partner to collaborate with EHS on medical monitoring program. - Working with EHS to review and update medical monitoring job descriptions provided to Kaiser Permanente Occupational Health Services to provide accurate representation of employee's receiving annual exams. - Engaging in timely good-faith interactive process with applicants who are identified to have work restrictions during the pre-employment exams. Employee Wellness: - Developing and maintaining the SSU Employee Wellness program. This includes scheduling classes for employees, developing tools for employee engagement and monitoring effectiveness of the program. - Providing oversight and administrative guidance for the Employee Wellness Program classes, duties which include evaluating work habits, performance, work quality and goal setting. - Marketing Employee Wellness program and program offerings to campus community. - Developing relationships with representatives of Health Care Plans to effectively support low-cost efforts of the employee wellness program. - Maintaining SSU's standing as one of the North Bay Business Journal's Healthiest Employers. Reports: - Issuing reports regarding the status, costs, causes of WC claims. - Performing trend analyses. - Identifying loss prevention strategies. - Implementing process changes where and when necessary. Employee Safety: - Serves as a strategic partner to collaborate with EHS on Ergonomics program. - Conducting periodic research into current and emerging health and safety issues that may impact SSU employees. - Participating as an advisor or member of safety committees, as requested. - Participating as an advisor or member of the CSU Workers' Comp Coordinator committee, Disability-Leave Committee. - Participating as a member of the SSU Emergency Operations Center (EOC), as requested. Maintaining websites for all different functions of position: WC, ADA, Leave Benefits, and Employee Wellness. Performs other secondary duties as assigned. Duties will primarily take place in an office setting however additional duties may be performed in various locations on the Sonoma State University campus, including working both indoors and outdoors to support and participate in university activities and events. The normal work schedule is Monday through Friday aligned with regular campus hours. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. This position will require occasional travel, by automobile or airplane, and overnight stay to travel to trainings and meetings off campus. This position requires, with or without reasonable accommodations, the ability to frequently sit, move or stand for office and/or event functions, be at a computer for 6-8 hours/day, occasionally reach with hands and arms, climb or balance, stoop and kneel and lift objects of up to 10 lbs in weight. Qualifications This position requires a bachelor's degree in Business Administration, Environmental Health, or a related field from an accredited university and a minimum of 2 years of workers' compensation claims handling experience, preferably in the State of California, or an equivalent combination of education and experience which demonstrates the ability to perform the essential functions of the position. Experience with and fundamental knowledge of the workers' compensation insurance industry, claims, ADA, and the legal and regulatory environment; excellent functional and developing knowledge of the legal statutes and procedures governing employee safety, workers compensation and ADA required. Professional HR Certification and/or master's degree and experience within the public sector and/or higher education is highly preferred. Strong technical skills, including intermediate proficiency with computers and Microsoft Office products is required. Knowledge of Google Suite and PeopleSoft ERP preferred. The incumbent must demonstrate proven customer services skills to be successful in a diverse, at times demanding, work environment. Demonstrated ability to handle and maintain highly confidential and sensitive information and adhere to all relevant policies, practices and procedures. Excellent organizational skills; ability to manage multiple priorities and to be accountable for own work results for effective and timely completion of work assignments in a fast-paced work environment. Demonstrated research and analytical skills required, as well as the ability to find solutions to problems. Demonstrated skills and experience working independently, and creating clear and concise written materials. The incumbent must possess excellent written and oral communication, including a basic foundation of English grammar, spelling and punctuation, to communicate effectively with stakeholders at varying levels within and external to the University; proficiency with math and performing statistical calculations; outstanding interpersonal skills to handle sensitive and confidential situations and documentation; demonstrated ability to learn and coordinate many different administrative tasks, determine relative importance of each, set deadlines, complete tasks/projects accordingly in a timely and effective fashion, and perform follow up as needed; effectively present information and respond to questions from campus community and/or the general public; understand and explain complex procedures; as well as maintain confidentiality and apply discretion to complete work with a high level of accuracy and attention to detail. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. Must be able to accept constructive feedback and work cooperatively in group situations. Must also possess the ability to operationalize sustainability concepts (economy, society, environment) into all aspects of performing job duties. Application Process Please visit http://web.sonoma.edu/jobs/ to apply to this position, materials submitted with your application will not be returned. For questions related to the application process, please reach out to Human Resources (hr@sonoma.edu | 707.664.3100). Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) 2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application) A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process. Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country. Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited. Sonoma State University's Jeanne Clery Act Annual Security Report is available at www.sonoma.edu/ps/about/jeanneclery.html; Annual Campus Housing Fire Safety Report is available at www.sonoma.edu/housing/general-info/emergency-prep/fire-safety.html. Closing Date/Time: Open until filled
Dec 10, 2020
Full Time
Description: Department Name Payroll & Benefits Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,233 to $6,500 a month. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources. Application Deadline This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on December 23, 2020. Please refer to the Application Process section of this posting for additional details. Conditions of Employment This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. Reporting to and under the general direction of the Managing Director for Payroll and Benefits, the Workers' Compensation, ADA and Leave Specialist is responsible for day-to-day coordination and administration of the University's Workers' Compensation (WC), Americans with Disabilities Act (ADA) Program and Leave Programs. This incumbent is responsible for independently coordinating, conducting research, providing counseling and monitoring programs for compliance; conducting workplace safety assessments to support University employees in performing job duties safely and fully; supporting the employee wellness program; interacting with other Human Resources staff to track lost work time, lost wages, benefits, leaves of absence and other actions for injured or disabled workers. This position also interacts with Risk Management and Safety Services and Environmental Health and Safety (EHS), with an overarching goal of workplace safety, loss prevention, and effective claims management for those employees who are injured on the job or who require accommodation(s) due to a disability. Major duties of the position include, but are not limited to, the following in support of WC, ADA, Leave Administration, Return to Work, Medical Monitoring, Wellness, Reporting and Employee Safety: Workers' Compensation (WC): - Maintaining the accuracy and integrity of WC claim records in the automated workers' compensation claim system. Ensure timely reporting of all claims. - Maintaining records and ensure Occupational Safety and Health Administration (OSHA) record keeping and annual filing requirements are in compliance. Report all qualifying injuries to OSHA within specific timeframe requirement. - Maintaining database that tracks the incidences of certain types of injury/illness (e.g., carpal tunnel, motor vehicle) and WC program expenditures by a variety of factors (e.g., indemnity, medical costs, permanencies, stipulations). - Conducting formal written accident investigation and root cause analysis and coordinate with EHS as necessary for both investigation and possible steps to reduce potential for recurrence. - Working with CSU and Third-Party Administrator to ensure the timeliness and thoroughness of the work compensation process. Resolve identified problems informally or through regularly scheduled meetings. - Communicating with employees and/or worksite liaisons/supervisors, as appropriate, regarding information needed to process and support claims, such as medical certification, filing status and exemption forms, election to use accrued leave, return to work, etc. - Responding, counseling and triaging the inquiries and concerns of injured employees. - Providing support to injured workers and Appropriate Administrators to identified modified work within work restrictions. Developing creative solutions to modified work in order to return injured employees sooner and reduce lost time/days away. - Sending forms, as appropriate, to CSU and/or the third-party administrator. - Attending WC claim hearings when potentially helpful to the outcome, or as required, and maintain related communications with the Third-Party Administrator's hearing representative, CSU, Office of the General Counsel (OGC) or the Workers' Compensation Appeals Board (WCAB). - Communicating with union representatives, attorneys, doctors, and other interested parties, as necessary, regarding claim-related matters. - Serving as liaison with departmental and/or operating units, managed care providers, the third-party administrator, CSU, the State WCAB regarding claims; and as appropriate (1) request a functional capacity or other medical examination; (2) determine whether a claim has arisen in and out of the course of employment; (3) initiate action to "disclaim" the injury as workers' compensation; or (4) request that a claim be investigated. - Identifying, developing and presenting training needs related to the WC program. - Processing PeopleSoft transactions to accurately reflect injured workers on Industrial Disability Leave (IDL) or temporary disability (TD) status to ensure correct payments to issue. Responsible for submitting 674D forms to the State Controller's Office. - Identifying and reconciling appropriate leave credits and adjustment of leave credits for injured workers on IDL or TD status. - Coordinating IDL or TD leave in conjunction with Family and Medical Leave Act (FMLA). - Collaborating and interacting with colleagues at fellow CSU campus through WC-Coordinator Listserv and Monthly Conference Calls. American's with Disabilities Act (ADA) Program: - Independently coordinating the ADA Program, investigating employee requests for accommodations, "triggering" statements and work restrictions; facilitating interactive meetings between disabled employee and appropriate administrator; researching any possible reasonable accommodations and facilitating difficult conversations within the interactive process. - Identifying reasonable accommodations to meet the need of disabled employees in performing job duties safely and fully. - Procuring reasonable accommodations, maintaining Pro-card and integrity of funding of the ADA cost matching program. - Researching and creating individual Supplemental Medical Questionnaire Forms which provide guidance for the interactive process. - Updating ADA Forms and remain current with disability law to ensure program compliance. Leave Administration: - Independently meeting and reviewing employee leave options regarding rights under FMLA, payment mechanisms and non-industrial disability leave process. - Maintaining and monitoring leave payroll, including processing of PeopleSoft transactions, coordinate disability payments with State Controller's Office, balance leave credits and process any docks or unpaid status under FMLA. - Conducting meetings with employees going through the non-industrial disability leave process. Maintaining documents to ensure that the leaves are in accordance with CSU and SSU policy. Working closely with department to ensure that all are included in the communication paying special attention to HIPPA regulations. - Researching and resolving complicated complaints, inquiries and issues involving pay (such as salary, settlement, disability payments, leaves of absence) and benefits; analyze and interpret collective bargaining agreements to ensure accurate implementation of salary and benefits programs, effectively communicate with employees, the Office of the Chancellor, The Office of the State Controller; and CalPERS; conduct research, complete reports and coordinate responses to the Chancellors Office and management regulations. - Providing guidance to managers of employees on leave, including exploring reasonable accommodations when return to work modified duty is applicable. - Collaborating and interacting with colleagues at fellow CSU campus through Disability Leaves-Coordinator Listserv and Quarterly Conference Calls. Return to Work: - Providing support to injured workers and Appropriate Administrators to identified modified work within work restrictions. Developing creative solutions to modified work in order to return injured employees sooner and reduce lost time/days away. - Collaborating with various departments on campus for available modified work that fits workers' compensation injured workers' restrictions outside of the injured workers department to reduce lost time/days away. - Developing and maintaining Return to Work protocol in compliance with ADA and WC Program. Medical Monitoring: - Serves as a strategic partner to collaborate with EHS on medical monitoring program. - Working with EHS to review and update medical monitoring job descriptions provided to Kaiser Permanente Occupational Health Services to provide accurate representation of employee's receiving annual exams. - Engaging in timely good-faith interactive process with applicants who are identified to have work restrictions during the pre-employment exams. Employee Wellness: - Developing and maintaining the SSU Employee Wellness program. This includes scheduling classes for employees, developing tools for employee engagement and monitoring effectiveness of the program. - Providing oversight and administrative guidance for the Employee Wellness Program classes, duties which include evaluating work habits, performance, work quality and goal setting. - Marketing Employee Wellness program and program offerings to campus community. - Developing relationships with representatives of Health Care Plans to effectively support low-cost efforts of the employee wellness program. - Maintaining SSU's standing as one of the North Bay Business Journal's Healthiest Employers. Reports: - Issuing reports regarding the status, costs, causes of WC claims. - Performing trend analyses. - Identifying loss prevention strategies. - Implementing process changes where and when necessary. Employee Safety: - Serves as a strategic partner to collaborate with EHS on Ergonomics program. - Conducting periodic research into current and emerging health and safety issues that may impact SSU employees. - Participating as an advisor or member of safety committees, as requested. - Participating as an advisor or member of the CSU Workers' Comp Coordinator committee, Disability-Leave Committee. - Participating as a member of the SSU Emergency Operations Center (EOC), as requested. Maintaining websites for all different functions of position: WC, ADA, Leave Benefits, and Employee Wellness. Performs other secondary duties as assigned. Duties will primarily take place in an office setting however additional duties may be performed in various locations on the Sonoma State University campus, including working both indoors and outdoors to support and participate in university activities and events. The normal work schedule is Monday through Friday aligned with regular campus hours. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. This position will require occasional travel, by automobile or airplane, and overnight stay to travel to trainings and meetings off campus. This position requires, with or without reasonable accommodations, the ability to frequently sit, move or stand for office and/or event functions, be at a computer for 6-8 hours/day, occasionally reach with hands and arms, climb or balance, stoop and kneel and lift objects of up to 10 lbs in weight. Qualifications This position requires a bachelor's degree in Business Administration, Environmental Health, or a related field from an accredited university and a minimum of 2 years of workers' compensation claims handling experience, preferably in the State of California, or an equivalent combination of education and experience which demonstrates the ability to perform the essential functions of the position. Experience with and fundamental knowledge of the workers' compensation insurance industry, claims, ADA, and the legal and regulatory environment; excellent functional and developing knowledge of the legal statutes and procedures governing employee safety, workers compensation and ADA required. Professional HR Certification and/or master's degree and experience within the public sector and/or higher education is highly preferred. Strong technical skills, including intermediate proficiency with computers and Microsoft Office products is required. Knowledge of Google Suite and PeopleSoft ERP preferred. The incumbent must demonstrate proven customer services skills to be successful in a diverse, at times demanding, work environment. Demonstrated ability to handle and maintain highly confidential and sensitive information and adhere to all relevant policies, practices and procedures. Excellent organizational skills; ability to manage multiple priorities and to be accountable for own work results for effective and timely completion of work assignments in a fast-paced work environment. Demonstrated research and analytical skills required, as well as the ability to find solutions to problems. Demonstrated skills and experience working independently, and creating clear and concise written materials. The incumbent must possess excellent written and oral communication, including a basic foundation of English grammar, spelling and punctuation, to communicate effectively with stakeholders at varying levels within and external to the University; proficiency with math and performing statistical calculations; outstanding interpersonal skills to handle sensitive and confidential situations and documentation; demonstrated ability to learn and coordinate many different administrative tasks, determine relative importance of each, set deadlines, complete tasks/projects accordingly in a timely and effective fashion, and perform follow up as needed; effectively present information and respond to questions from campus community and/or the general public; understand and explain complex procedures; as well as maintain confidentiality and apply discretion to complete work with a high level of accuracy and attention to detail. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. Must be able to accept constructive feedback and work cooperatively in group situations. Must also possess the ability to operationalize sustainability concepts (economy, society, environment) into all aspects of performing job duties. Application Process Please visit http://web.sonoma.edu/jobs/ to apply to this position, materials submitted with your application will not be returned. For questions related to the application process, please reach out to Human Resources (hr@sonoma.edu | 707.664.3100). Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) 2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application) A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process. Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country. Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited. Sonoma State University's Jeanne Clery Act Annual Security Report is available at www.sonoma.edu/ps/about/jeanneclery.html; Annual Campus Housing Fire Safety Report is available at www.sonoma.edu/housing/general-info/emergency-prep/fire-safety.html. Closing Date/Time: Open until filled
Cal State University (CSU) East Bay
GANAS Program Specialist - Student Services Professional III (5899)
Cal State University (CSU) East Bay 25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The GANAS (Gaining Access 'N Academic Success) Program is an innovative access and retention program that offers integrated academic and cultural programming to welcome and socialize new transfer students while increasing their confidence, engagement, academic success, persistence, and, ultimately, baccalaureate degree attainment rates. Students participate in a year-long cohort-based learning community paired with a transfer success seminar, intrusive academic counseling, and mentoring. ABOUT THE POSITION: The GANAS Program Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of GANAS services. RESPONSIBILITIES: Program Coordination * Plan, develop, and coordinate all GANAS participant events (i.e., Year End Ceremony, GANAS Welcome) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of the event. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement, and overall satisfaction. This includes workshops, mentorship, faculty involvement and resources. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with Equity Initiative Program Specialists to reduce redundancy. * Update and manage content of GANAS website and support growth of online presence through social media. * Assist GANAS team and participants in understanding general university policies and procedures, including referring students to other campus resources when applicable. * Utilize technology tools (i.e. Bay Advisor, PeopleSoft, BaySync, Google Suite and Microsoft Office programs) to run reports and track GANAS services and participant success. * Abide by all ethical, professional and educational (i.e. FERPA) standards related to educational engagement with students, and demonstrate sound professional judgment when making decisions related to participants, GANAS, CSUEB and related stakeholders. Provide intake counseling and admissions assistance to prospective applicants. * Conduct intake advising and counseling for all prospective GANAS participants ensuring they have a smooth transition to Cal State East Bay. * Handle initial questions and conduct first line screening in all cases related to matriculation (admissions, financial aid, residency, housing, etc.) * Troubleshoot admissions related problems by utilizing information from PeopleSoft and participants. * Maintain contact records of all student interactions. Assist in the day-to-day coordination of the identification and selection process to identify eligible GANAS students. * Oversee selection process of admitted GANAS participants. * Coordination of the day-to-day operation to identify, recruit, complete, and interview eligible candidates for the GANAS Program. * Manage GANAS admissions student groups (ADGA) and indicators (GAP) on PeopleSoft. * Coordinate and monitor GANAS email account; review documents, transmittals and other admissions related forms to select eligible GANAS participants, and respond accordingly. * Determine criteria to select specific populations of students for follow-up documentation and/or review. * Provide lead work direction to front desk office assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to admissions assistant in processing of applications, correspondence, and participant file organization. * File management - Maintain electronic files for all active participants on S drive. Scan all hard-copy documents using high speed scanners; perform quality assurance to ensure that all documents meet a minimum standard of readability; rescan documents as necessary. Archive alumni participant files and/or documents to Google drive. Create and provide outreach programming for prospective students * Under the leadership of the GANAS Coordinator, coordinate and lead GANAS Outreach events for prospective transfer students. Attend targeted events to promote and recruit for GANAS Program (i.e. Puente Motivational Conference, Feria de Educación, Raza Day, etc.) * Serve as primary contact to pipeline programs for prospective GANAS students. * Conduct GANAS presentations to campus visitors (applicants and general public, such as community college counselors, Puente and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and GANAS Welcome. REQUIREMENTS: Ability to: * Solve complex issues arising from advising and counseling. * Create and implement programs. * Train students on new skills and procedures, provide direction to student assistants. * Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. * Apply appropriate judgment, discretion, and initiative. * Learn, interpret, and apply standard Cal State East Bay college admissions application procedures. * Effectively interpret, organize, and present information and ideas in written or presentation form. * Demonstrate working knowledge of the GANAS application procedure. * Collect, evaluate, and interpret data to make sound conclusions and appropriate recommendations. * Anticipate problems and address them proactively. Knowledge of: * Academic advising and general education requirements * Procedural interface with other campus departments. * Departmental policies and procedures. * Microsoft Office, Google Suite, PeopleSoft, Bay Advisor * Understanding of student financial aid application procedure. * Possess strong oral communication skills and ability to work with a diverse population. * Some weekend and evening work required * Ability to lift up to 25 pounds. * Current, valid California Driver's License is required as well as personal transportation (travel reimbursed per State schedule). MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * Master's degree. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Jan 13, 2021
Full Time
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The GANAS (Gaining Access 'N Academic Success) Program is an innovative access and retention program that offers integrated academic and cultural programming to welcome and socialize new transfer students while increasing their confidence, engagement, academic success, persistence, and, ultimately, baccalaureate degree attainment rates. Students participate in a year-long cohort-based learning community paired with a transfer success seminar, intrusive academic counseling, and mentoring. ABOUT THE POSITION: The GANAS Program Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of GANAS services. RESPONSIBILITIES: Program Coordination * Plan, develop, and coordinate all GANAS participant events (i.e., Year End Ceremony, GANAS Welcome) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of the event. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement, and overall satisfaction. This includes workshops, mentorship, faculty involvement and resources. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with Equity Initiative Program Specialists to reduce redundancy. * Update and manage content of GANAS website and support growth of online presence through social media. * Assist GANAS team and participants in understanding general university policies and procedures, including referring students to other campus resources when applicable. * Utilize technology tools (i.e. Bay Advisor, PeopleSoft, BaySync, Google Suite and Microsoft Office programs) to run reports and track GANAS services and participant success. * Abide by all ethical, professional and educational (i.e. FERPA) standards related to educational engagement with students, and demonstrate sound professional judgment when making decisions related to participants, GANAS, CSUEB and related stakeholders. Provide intake counseling and admissions assistance to prospective applicants. * Conduct intake advising and counseling for all prospective GANAS participants ensuring they have a smooth transition to Cal State East Bay. * Handle initial questions and conduct first line screening in all cases related to matriculation (admissions, financial aid, residency, housing, etc.) * Troubleshoot admissions related problems by utilizing information from PeopleSoft and participants. * Maintain contact records of all student interactions. Assist in the day-to-day coordination of the identification and selection process to identify eligible GANAS students. * Oversee selection process of admitted GANAS participants. * Coordination of the day-to-day operation to identify, recruit, complete, and interview eligible candidates for the GANAS Program. * Manage GANAS admissions student groups (ADGA) and indicators (GAP) on PeopleSoft. * Coordinate and monitor GANAS email account; review documents, transmittals and other admissions related forms to select eligible GANAS participants, and respond accordingly. * Determine criteria to select specific populations of students for follow-up documentation and/or review. * Provide lead work direction to front desk office assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to admissions assistant in processing of applications, correspondence, and participant file organization. * File management - Maintain electronic files for all active participants on S drive. Scan all hard-copy documents using high speed scanners; perform quality assurance to ensure that all documents meet a minimum standard of readability; rescan documents as necessary. Archive alumni participant files and/or documents to Google drive. Create and provide outreach programming for prospective students * Under the leadership of the GANAS Coordinator, coordinate and lead GANAS Outreach events for prospective transfer students. Attend targeted events to promote and recruit for GANAS Program (i.e. Puente Motivational Conference, Feria de Educación, Raza Day, etc.) * Serve as primary contact to pipeline programs for prospective GANAS students. * Conduct GANAS presentations to campus visitors (applicants and general public, such as community college counselors, Puente and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and GANAS Welcome. REQUIREMENTS: Ability to: * Solve complex issues arising from advising and counseling. * Create and implement programs. * Train students on new skills and procedures, provide direction to student assistants. * Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. * Apply appropriate judgment, discretion, and initiative. * Learn, interpret, and apply standard Cal State East Bay college admissions application procedures. * Effectively interpret, organize, and present information and ideas in written or presentation form. * Demonstrate working knowledge of the GANAS application procedure. * Collect, evaluate, and interpret data to make sound conclusions and appropriate recommendations. * Anticipate problems and address them proactively. Knowledge of: * Academic advising and general education requirements * Procedural interface with other campus departments. * Departmental policies and procedures. * Microsoft Office, Google Suite, PeopleSoft, Bay Advisor * Understanding of student financial aid application procedure. * Possess strong oral communication skills and ability to work with a diverse population. * Some weekend and evening work required * Ability to lift up to 25 pounds. * Current, valid California Driver's License is required as well as personal transportation (travel reimbursed per State schedule). MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * Master's degree. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
California State University, Chico
DIGITAL MEDIA COORDINATOR (Public Affairs/Communications Specialist II) (VA1353)
California State University, Chico 400 West 1st Street, Chico, CA 95929, USA
Description: Recruitment Details Recruitment Number VA1353 Posting Period Open Until Filled (Review of Applications will begin 01/04/21. Applications received after that date may be considered.) On Campus Only No Working Title DIGITAL MEDIA COORDINATOR (Public Affairs/Communications Specialist II) Class Title PUBLIC AFFAIRS/COMMUNICATION SPECIALIST -12 MONTH Level/Range/Grade 2 Salary Range (From $ to $) $3,515 - $6,358 per month / $42,180 - $76,296 annually (New employees should anticipate being hired at the beginning of the salary range) Department Vice President of University Advancement Number of Positions 1 FLSA Code Exempt Status Temporary (Renewable) Full-time/part-time Full-time Pay Plan 12/12 CBU/MOU R09 - CSUEU Technical & Support Services Quick Link http://jobs.csuchico.edu/postings/6261 Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day Primary Duties The Digital Media Coordinator will utilize current digital engagement tools and strategies to support the brand story of the University, and accomplish its strategic marketing, communications, and visibility goals. The Digital Media Coordinator will create develop and execute social media content and engagement strategies, and serve as a key collaborator with distributed marketing and social media managers campus-wide, communicating best practices and engagement metrics. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1353-Position-Description Knowledge, Skills and Abilities KNOWLEDGE: Incumbent must possess: • Thorough knowledge of: • Media outlets such as print, television, and radio, including planning media coverage and media publicity campaigns for the University and events, and the ability to use these outlets effectively. • Web communication techniques, vehicles and formats, such as requirements for web accessibility and search engine optimization. • Working knowledge of: • Standard theories, practices, principles, and techniques related to communications in the public affairs, media, marketing, and/or sports information areas, and the ability to apply these theories. • Copyright and other applicable laws pertaining to publications and the media. • Marketing and research techniques and methods. • Protocols and institutional etiquette related to public and media relations. • Summary statistics as they relate to research or sports information. • Applicable software packages such as Microsoft Outlook, Word, Excel, InSign and Adobe Photoshop. • Interview techniques. SKILLS: Incumbent must possess: • Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills, to develop and maintain relationships within the University, community and with the media. • Advanced editorial skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. • Strong written and verbal communication skills to quickly produce clear and concise standard documents for internal and external publication. • Strong story development and journalistic writing skills. ABILITIES: Incumbent must have the ability to: • Build and manage sophisticated media contacts. • Keep abreast of campus events and subject matter expertise in relation to current events to identify and capitalize on media opportunities that will promote the University and increase position media coverage. • Keep abreast of public policy and public affairs issues. • Effectively use web technology to achieve strategic goals. • Analyze and select pertinent facts and integrate them into communication vehicles. • Apply market research to identify communication needs and target audiences. • Apply appropriate statistical techniques and methods to research or sports information. • Work with the media for coverage of events. • Appropriately handle sensitive and confidential information. • Provide lead work direction. • Define and deliver media messages. • Perform duties as assigned. Required Education and/or Experience The qualifications for this position are normally obtained through a college degree, which includes relevant coursework in the field, and three years of related professional or technical experience such as organizational communications, media, marketing, or public relations. Recruitment Preferences Preference may be given to applicants with the following as they may be considered specialized skills: • Master's in Business Administration with an emphasis in Marketing. • 4 or more years of agency or in-house marketing experience. • 4 or more years of editorial experience. • Experience in project management. Special Requirements • California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. • The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a "designated position" under the California State University's Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Procurement Card Holder, 2) Note this designation is applicable only if Procurement Card is issued. PHYSICAL REQUIREMENTS: This position typically alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office which may include standing and bending. Must be able to travel across campus to other offices and buildings on and off campus for meetings and events. WORK ENVIRONMENT: The office is a typical office environment with standard office equipment. A fast-paced environment which requires as needed early morning, evening or weekend hours to meet time certain deadlines. May be required to travel or occasionally work outside. This position requires occasional travel, evening, and weekend time commitments. Locations may include even and uneven walking surfaces, exposure to weather changes such as temperatures, humidity or precipitation. This position requires occasional travel, evening, and weekend time commitments. Benefits This position qualifies for benefits including tuition fee waiver (if eligible). Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community Detailed information is available at https://www.csuchico.edu/about/. As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University's 6th Strategic Priority that focuses on sustainability, stewardship, and the environment - see http://www.csuchico.edu/sustainability/index.shtml. California State University, Chico is committed to achieving excellence through diversity in the classroom and the workplace. It strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students, faculty, and staff. The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Open Date (posting open date) 12/15/2020 Close Date (posting close date) Open Until Filled Yes Applicant Documents Required Documents 1. Résumé 2. Cover Letter Optional Documents 1. Optional Applicant Documents Closing Date/Time: Open until filled
Dec 22, 2020
Full Time
Description: Recruitment Details Recruitment Number VA1353 Posting Period Open Until Filled (Review of Applications will begin 01/04/21. Applications received after that date may be considered.) On Campus Only No Working Title DIGITAL MEDIA COORDINATOR (Public Affairs/Communications Specialist II) Class Title PUBLIC AFFAIRS/COMMUNICATION SPECIALIST -12 MONTH Level/Range/Grade 2 Salary Range (From $ to $) $3,515 - $6,358 per month / $42,180 - $76,296 annually (New employees should anticipate being hired at the beginning of the salary range) Department Vice President of University Advancement Number of Positions 1 FLSA Code Exempt Status Temporary (Renewable) Full-time/part-time Full-time Pay Plan 12/12 CBU/MOU R09 - CSUEU Technical & Support Services Quick Link http://jobs.csuchico.edu/postings/6261 Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day Primary Duties The Digital Media Coordinator will utilize current digital engagement tools and strategies to support the brand story of the University, and accomplish its strategic marketing, communications, and visibility goals. The Digital Media Coordinator will create develop and execute social media content and engagement strategies, and serve as a key collaborator with distributed marketing and social media managers campus-wide, communicating best practices and engagement metrics. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1353-Position-Description Knowledge, Skills and Abilities KNOWLEDGE: Incumbent must possess: • Thorough knowledge of: • Media outlets such as print, television, and radio, including planning media coverage and media publicity campaigns for the University and events, and the ability to use these outlets effectively. • Web communication techniques, vehicles and formats, such as requirements for web accessibility and search engine optimization. • Working knowledge of: • Standard theories, practices, principles, and techniques related to communications in the public affairs, media, marketing, and/or sports information areas, and the ability to apply these theories. • Copyright and other applicable laws pertaining to publications and the media. • Marketing and research techniques and methods. • Protocols and institutional etiquette related to public and media relations. • Summary statistics as they relate to research or sports information. • Applicable software packages such as Microsoft Outlook, Word, Excel, InSign and Adobe Photoshop. • Interview techniques. SKILLS: Incumbent must possess: • Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills, to develop and maintain relationships within the University, community and with the media. • Advanced editorial skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. • Strong written and verbal communication skills to quickly produce clear and concise standard documents for internal and external publication. • Strong story development and journalistic writing skills. ABILITIES: Incumbent must have the ability to: • Build and manage sophisticated media contacts. • Keep abreast of campus events and subject matter expertise in relation to current events to identify and capitalize on media opportunities that will promote the University and increase position media coverage. • Keep abreast of public policy and public affairs issues. • Effectively use web technology to achieve strategic goals. • Analyze and select pertinent facts and integrate them into communication vehicles. • Apply market research to identify communication needs and target audiences. • Apply appropriate statistical techniques and methods to research or sports information. • Work with the media for coverage of events. • Appropriately handle sensitive and confidential information. • Provide lead work direction. • Define and deliver media messages. • Perform duties as assigned. Required Education and/or Experience The qualifications for this position are normally obtained through a college degree, which includes relevant coursework in the field, and three years of related professional or technical experience such as organizational communications, media, marketing, or public relations. Recruitment Preferences Preference may be given to applicants with the following as they may be considered specialized skills: • Master's in Business Administration with an emphasis in Marketing. • 4 or more years of agency or in-house marketing experience. • 4 or more years of editorial experience. • Experience in project management. Special Requirements • California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. • The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a "designated position" under the California State University's Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Procurement Card Holder, 2) Note this designation is applicable only if Procurement Card is issued. PHYSICAL REQUIREMENTS: This position typically alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office which may include standing and bending. Must be able to travel across campus to other offices and buildings on and off campus for meetings and events. WORK ENVIRONMENT: The office is a typical office environment with standard office equipment. A fast-paced environment which requires as needed early morning, evening or weekend hours to meet time certain deadlines. May be required to travel or occasionally work outside. This position requires occasional travel, evening, and weekend time commitments. Locations may include even and uneven walking surfaces, exposure to weather changes such as temperatures, humidity or precipitation. This position requires occasional travel, evening, and weekend time commitments. Benefits This position qualifies for benefits including tuition fee waiver (if eligible). Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community Detailed information is available at https://www.csuchico.edu/about/. As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University's 6th Strategic Priority that focuses on sustainability, stewardship, and the environment - see http://www.csuchico.edu/sustainability/index.shtml. California State University, Chico is committed to achieving excellence through diversity in the classroom and the workplace. It strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students, faculty, and staff. The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Open Date (posting open date) 12/15/2020 Close Date (posting close date) Open Until Filled Yes Applicant Documents Required Documents 1. Résumé 2. Cover Letter Optional Documents 1. Optional Applicant Documents Closing Date/Time: Open until filled
Cal State University (CSU) East Bay
TAPASS Outreach/Career Specialist - Student Services Professional IA (Temporary) (5891)
Cal State University (CSU) East Bay 25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: Salary Range: $3,513.00/month to $4,298.00/month. PLEASE NOTE: The starting salary will be between $3,513.00/month to $3,905.50/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The TAPASS (Transfer Asian Pacific American Student Success) Program is a retention program designed to create a pipeline for the success of Asian Pacific American students who transfer from local community colleges to CSUEB. TAPASS will serve yearly cohorts of 100 students through the Pipeline and Service cohort model. Incoming transfer students will participate in a summer bridge program and orientation. TAPASS students receive college and career advising, peer mentoring, peer tutoring for major courses, and access to campus resources, computer technology, and support, career readiness workshops, internship placement, career mentoring, and will create their own e-portfolio. ABOUT THE POSITION: The TAPASS Outreach/Career Specialist is a trainee position under the Student Services Professional (SSP) IA classification, an entry level classification in the SSP series. Upon successful completion of training under the SSP IA classification, this position will evolve to the next classification level - SSP IB. Permanent status cannot be earned in a trainee position. The TAPASS Outreach/Career Specialist is under close supervision by, the Director of Equity Initiatives and Principal Investigator (PI)for the TAPASS grant and will be trained by the AAPI Program Specialist (SSP III). This position will assist in counseling prospective students regarding TAPASS requirements and University required documentation. Duties will include, but not be limited to, assisting with the recruitment, screening, orientation, summer academic boot-camp, coordination, and implementation of the day-to-day operations of the TAPASS Admissions and Outreach services. Employee will assist with coordinating outreach to partner community colleges. Under close supervision of the Director and PI, the TAPASS Outreach Specialist will assist in the admissions process for all TAPASS students, which involves providing TAPASS admissions and program information to applicants and the general public. The specialist will assist with student access to internships and career placement. The TAPASS Outreach/Career Specialist will assist in coordinating the TAPASS college/university information sessions, campus tours for Asian American Native American Pacific Islander (AANAPI) students and groups and providing guidance throughout the admissions process. This position will work closely with the Director and CSUEB Outreach and Admissions office to collaborate at events and ensure TAPASS outreach materials are reaching a wide prospective audience. The TAPASS Outreach/Career Specialist will also assist in the development of pipeline programs with the AANAPISIs, local community colleges and other support programs. This is a temporary, full-time position though September 30, 2021, with the possibility of reappointment for a maximum of one year from date of hire under the SSP IA classification. RESPONSIBILITIES: Assist the AAPI Programs Specialist (SSP III) in creating and providing programming for prospective students * Assist with coordinating TAPASS Outreach events for prospective transfer students. * Attend community events to assist in the promotion and recruiting for the TAPASS Program (i.e. CSU Counselor Conference, college fairs, AAPI conferences, etc.) * Serve as a contact to pipeline programs for prospective CSU East Bay transfer students. * Assist in organizing format and logistics of TAPASS Admission programs. Assist in the day-to-day coordination of the identification and selection process to identify eligible TAPASS students. * Assist in providing intake advising and counseling for prospective TAPASS students ensuring they have a smooth transition to CSU East Bay. * Assist in the selection process of admitted TAPASS students. * Provide direct support to the Director on the day-to-day operations to identify, recruit, complete, and interview eligible candidates for the TAPASS Program. * Assist with monitoring the TAPASS email account; review documents, transmittals and other admissions related forms to select eligible TAPASS students. * Assist with the follow-up correspondence and activities for TAPASS applicants. * Assist the Programs Specialist to determine criteria to select specific populations of students for follow-up documentation and/or review. * Assist with monitoring admissions data to maintain TAPASS Applicant Database. * Assist with maintaining the TAPASS Applicant database to produce admissions related reports, letters, and queries. Assist in Providing TAPASS information to prospective applicants * Assist with TAPASS admissions information presentations to applicants and general public, such as community college counselors, AANAPISI and other support program staff, as well as on-campus offices. * Help answer initial questions and assist in conducting first line screening in cases pertaining to the admissions process. * Assist with troubleshooting admissions related problems by utilizing information from TAPASS Applicant Database, PeopleSoft, and student folders. * Assist in outreach and other campus activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and TAPASS Orientation. * Update descriptive program materials, i.e., flyers, letters, student packets. Career Mentoring Support * Assist the AAPI Programs Specialist with organizing career readiness workshops through presentations by guest speakers from industry, partner CBO's and CSUEB's Office of Academic Advising and Career Education to assist students in awareness of workplace expectations, the job application process, building and writing resumes, and job interview skills. * Introduce and monitor student e-portfolios that include their transcript, resume, cover letter, statement of purpose for graduate school or career, record of participation in career readiness workshops and internships, work products form college and internships, and letters of recommendation. * Assist AAPI Programs Specialist with building and adding on to the TAPASS internship program. Create a database of career mentors to advance the career preparation of TAPASS students. * Assist with the set-up of internship partnerships and conduct field reviews of students' internship experiences. Other Duties as Assigned REQUIREMENTS: * Some weekend and evening work required * Ability to lift up to 25 pounds * Must have, or be able to secure and maintain a valid driver's license and have access to reliable transportation to attend events (travel reimbursed per State schedule). Ability to: * Learn how to solve issues arising from intake advising and counseling * Learn how to create and implement TAPASS programs and events * Take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved * Learn how to apply appropriate judgment, discretion, and initiative * Learn, interpret, and apply standard CSU East Bay college admissions application procedures * Learn how to effectively interpret, organize, and present information and ideas in written or presentation form * Learn the TAPASS application procedure * Collect, evaluate, and interpret data to make sound conclusions and appropriate recommendations * Anticipate problems and address them proactively * Learn about the Asian Pacific Islander cultural values and educational barriers * Understand the procedural interface with other campus departments * Learn the departmental policies and procedures * Proficient in Windows 7, MS Word, MS ACCESS, EXCEL * Learn and understand the student financial aid application procedure * Possess strong oral communication skills and ability to work with a diverse population Specific physical and/or environmental working conditions that relate to the essential requirements of the position MINIMUM QUALIFICATIONS: Knowledge and Abilities: Working knowledge of the basic principles of individual and group behavior; research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff and faculty. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
Dec 01, 2020
Full Time
Description: SALARY AND BENEFITS: Salary Range: $3,513.00/month to $4,298.00/month. PLEASE NOTE: The starting salary will be between $3,513.00/month to $3,905.50/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The TAPASS (Transfer Asian Pacific American Student Success) Program is a retention program designed to create a pipeline for the success of Asian Pacific American students who transfer from local community colleges to CSUEB. TAPASS will serve yearly cohorts of 100 students through the Pipeline and Service cohort model. Incoming transfer students will participate in a summer bridge program and orientation. TAPASS students receive college and career advising, peer mentoring, peer tutoring for major courses, and access to campus resources, computer technology, and support, career readiness workshops, internship placement, career mentoring, and will create their own e-portfolio. ABOUT THE POSITION: The TAPASS Outreach/Career Specialist is a trainee position under the Student Services Professional (SSP) IA classification, an entry level classification in the SSP series. Upon successful completion of training under the SSP IA classification, this position will evolve to the next classification level - SSP IB. Permanent status cannot be earned in a trainee position. The TAPASS Outreach/Career Specialist is under close supervision by, the Director of Equity Initiatives and Principal Investigator (PI)for the TAPASS grant and will be trained by the AAPI Program Specialist (SSP III). This position will assist in counseling prospective students regarding TAPASS requirements and University required documentation. Duties will include, but not be limited to, assisting with the recruitment, screening, orientation, summer academic boot-camp, coordination, and implementation of the day-to-day operations of the TAPASS Admissions and Outreach services. Employee will assist with coordinating outreach to partner community colleges. Under close supervision of the Director and PI, the TAPASS Outreach Specialist will assist in the admissions process for all TAPASS students, which involves providing TAPASS admissions and program information to applicants and the general public. The specialist will assist with student access to internships and career placement. The TAPASS Outreach/Career Specialist will assist in coordinating the TAPASS college/university information sessions, campus tours for Asian American Native American Pacific Islander (AANAPI) students and groups and providing guidance throughout the admissions process. This position will work closely with the Director and CSUEB Outreach and Admissions office to collaborate at events and ensure TAPASS outreach materials are reaching a wide prospective audience. The TAPASS Outreach/Career Specialist will also assist in the development of pipeline programs with the AANAPISIs, local community colleges and other support programs. This is a temporary, full-time position though September 30, 2021, with the possibility of reappointment for a maximum of one year from date of hire under the SSP IA classification. RESPONSIBILITIES: Assist the AAPI Programs Specialist (SSP III) in creating and providing programming for prospective students * Assist with coordinating TAPASS Outreach events for prospective transfer students. * Attend community events to assist in the promotion and recruiting for the TAPASS Program (i.e. CSU Counselor Conference, college fairs, AAPI conferences, etc.) * Serve as a contact to pipeline programs for prospective CSU East Bay transfer students. * Assist in organizing format and logistics of TAPASS Admission programs. Assist in the day-to-day coordination of the identification and selection process to identify eligible TAPASS students. * Assist in providing intake advising and counseling for prospective TAPASS students ensuring they have a smooth transition to CSU East Bay. * Assist in the selection process of admitted TAPASS students. * Provide direct support to the Director on the day-to-day operations to identify, recruit, complete, and interview eligible candidates for the TAPASS Program. * Assist with monitoring the TAPASS email account; review documents, transmittals and other admissions related forms to select eligible TAPASS students. * Assist with the follow-up correspondence and activities for TAPASS applicants. * Assist the Programs Specialist to determine criteria to select specific populations of students for follow-up documentation and/or review. * Assist with monitoring admissions data to maintain TAPASS Applicant Database. * Assist with maintaining the TAPASS Applicant database to produce admissions related reports, letters, and queries. Assist in Providing TAPASS information to prospective applicants * Assist with TAPASS admissions information presentations to applicants and general public, such as community college counselors, AANAPISI and other support program staff, as well as on-campus offices. * Help answer initial questions and assist in conducting first line screening in cases pertaining to the admissions process. * Assist with troubleshooting admissions related problems by utilizing information from TAPASS Applicant Database, PeopleSoft, and student folders. * Assist in outreach and other campus activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and TAPASS Orientation. * Update descriptive program materials, i.e., flyers, letters, student packets. Career Mentoring Support * Assist the AAPI Programs Specialist with organizing career readiness workshops through presentations by guest speakers from industry, partner CBO's and CSUEB's Office of Academic Advising and Career Education to assist students in awareness of workplace expectations, the job application process, building and writing resumes, and job interview skills. * Introduce and monitor student e-portfolios that include their transcript, resume, cover letter, statement of purpose for graduate school or career, record of participation in career readiness workshops and internships, work products form college and internships, and letters of recommendation. * Assist AAPI Programs Specialist with building and adding on to the TAPASS internship program. Create a database of career mentors to advance the career preparation of TAPASS students. * Assist with the set-up of internship partnerships and conduct field reviews of students' internship experiences. Other Duties as Assigned REQUIREMENTS: * Some weekend and evening work required * Ability to lift up to 25 pounds * Must have, or be able to secure and maintain a valid driver's license and have access to reliable transportation to attend events (travel reimbursed per State schedule). Ability to: * Learn how to solve issues arising from intake advising and counseling * Learn how to create and implement TAPASS programs and events * Take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved * Learn how to apply appropriate judgment, discretion, and initiative * Learn, interpret, and apply standard CSU East Bay college admissions application procedures * Learn how to effectively interpret, organize, and present information and ideas in written or presentation form * Learn the TAPASS application procedure * Collect, evaluate, and interpret data to make sound conclusions and appropriate recommendations * Anticipate problems and address them proactively * Learn about the Asian Pacific Islander cultural values and educational barriers * Understand the procedural interface with other campus departments * Learn the departmental policies and procedures * Proficient in Windows 7, MS Word, MS ACCESS, EXCEL * Learn and understand the student financial aid application procedure * Possess strong oral communication skills and ability to work with a diverse population Specific physical and/or environmental working conditions that relate to the essential requirements of the position MINIMUM QUALIFICATIONS: Knowledge and Abilities: Working knowledge of the basic principles of individual and group behavior; research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff and faculty. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled
California State University (CSU) Northridge
Workers' Compensation and Leave of Absence Specialist (498747)
California State University (CSU) Northridge 18111 Nordhoff Street, Northridge, CA 91330, USA
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision of the Benefits Administration Associate Director, the Workers' Compensation and Leave of Absence Specialist implements the activities of the Workers' Compensation, Leave of Absence programs. The incumbent serves as a Facilitator of the Interactive Process for disability related accommodations. • Responsible for the implementation and application of current laws, guidelines, regulations, and CSU policies/procedures, and contract provisions governing Workers' Compensation, Leave of Absences, Americans Disability Act (ADA) and other benefits. • Consults with the Associate Director, if an accommodation is not readily apparent and/or there are other complex issues. • Provides support and analysis to the Associate Director for the more complex or sensitive requests. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3904jpS Qualifications • Equivalent to three years of full-time progressively responsible general office support experience that includes at least one year of professional office support that has provided the applicant with the knowledge and abilities listed. Equivalent to three years of full-time, professional/technical Workers' Compensation, Leave of Absence, and workplace accommodations request reviews, preferred. • Equivalent to graduation from an accredited four-year college or university with a bachelor's degree in a job-related field, preferred. Knowledge, Skills, & Abilities • Thorough knowledge of correct English grammar, spelling, punctuation, and office methods, procedures, and practices; knowledge of budget and financial record keeping methods. • Working knowledge of federal and state laws applicable to workers' compensation, leave of absences, and the American Disability Act (ADA). • Ability and specialized skills to work independently and quickly learn, interpret, and apply multiple and complex rules, regulations, policies and procedures, and collective bargaining agreements. • Work well under pressure and in constantly changing circumstances; interact with personnel in a highly professional manner; and work with a population from diverse backgrounds. • Consistently apply procedures; apply judgment, discretion, and initiative in performing administrative work of average difficulty; establish and maintain cooperative working relationships; learn, identify, independently initiate and draft clear and concise final memoranda and letters. • Strong organizational and planning skills and strong writing skills. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to; medical, dental, vision, retirement & savings, tuition waiver and more. • Classification: 1176 / Confidential Administration Support • The salary range for this classification is: $4233 -$9514 per month. The anticipated HIRING RANGE: $4233 -$6200, dependent upon qualifications and experience. • HOURS: Full Time; 40 hours per week; Monday through Friday. • TEMP: This is a Temporary-renewable position, end date to be determined. General Information • Applications received through (10 business days from posting date) will be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Jan 22, 2021
Full Time
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision of the Benefits Administration Associate Director, the Workers' Compensation and Leave of Absence Specialist implements the activities of the Workers' Compensation, Leave of Absence programs. The incumbent serves as a Facilitator of the Interactive Process for disability related accommodations. • Responsible for the implementation and application of current laws, guidelines, regulations, and CSU policies/procedures, and contract provisions governing Workers' Compensation, Leave of Absences, Americans Disability Act (ADA) and other benefits. • Consults with the Associate Director, if an accommodation is not readily apparent and/or there are other complex issues. • Provides support and analysis to the Associate Director for the more complex or sensitive requests. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3904jpS Qualifications • Equivalent to three years of full-time progressively responsible general office support experience that includes at least one year of professional office support that has provided the applicant with the knowledge and abilities listed. Equivalent to three years of full-time, professional/technical Workers' Compensation, Leave of Absence, and workplace accommodations request reviews, preferred. • Equivalent to graduation from an accredited four-year college or university with a bachelor's degree in a job-related field, preferred. Knowledge, Skills, & Abilities • Thorough knowledge of correct English grammar, spelling, punctuation, and office methods, procedures, and practices; knowledge of budget and financial record keeping methods. • Working knowledge of federal and state laws applicable to workers' compensation, leave of absences, and the American Disability Act (ADA). • Ability and specialized skills to work independently and quickly learn, interpret, and apply multiple and complex rules, regulations, policies and procedures, and collective bargaining agreements. • Work well under pressure and in constantly changing circumstances; interact with personnel in a highly professional manner; and work with a population from diverse backgrounds. • Consistently apply procedures; apply judgment, discretion, and initiative in performing administrative work of average difficulty; establish and maintain cooperative working relationships; learn, identify, independently initiate and draft clear and concise final memoranda and letters. • Strong organizational and planning skills and strong writing skills. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to; medical, dental, vision, retirement & savings, tuition waiver and more. • Classification: 1176 / Confidential Administration Support • The salary range for this classification is: $4233 -$9514 per month. The anticipated HIRING RANGE: $4233 -$6200, dependent upon qualifications and experience. • HOURS: Full Time; 40 hours per week; Monday through Friday. • TEMP: This is a Temporary-renewable position, end date to be determined. General Information • Applications received through (10 business days from posting date) will be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
STATE OF NEVADA
CASEWORK MANAGEMENT SPECIALIST SUPERVISOR
State of Nevada Elko, Nevada, United States
Casework Management Specialists within the Department of Health & Human Services, Division of Child & Family Services, provide case management services for children and their families and may be assigned to one of many specialized programs and/or facilities where duties may be performed in the home and/or any similar setting. The Division of Child and Family Services (DCFS) is recruiting for a Casework Management Specialist Supervisor (CMS Supervisor) for our Elko office. CMS Supervisor duties include but are not limited to responsibility for initial and on-the-job training of assigned staff; ensure new employees attend New Worker Academy training; assist staff in acquiring their ongoing training needs to comply with Training Policy requirements. The CMS Supervisor ensures staff maintain compliance with, and properly implements DCFS policies and procedures, statutes, regulations and directives necessary for the safety of children and families served by DCFS. The CMS Supervisor ensures consistent case consultation with workers for the purpose of reviewing policy, best practice standards, and provides consultation and coaching based on SAFE criteria to guide how practice occurs using a structured weekly consultation approach that targets SAFE intervention practice and decision making. Emphasis should be placed on, but not limited to; quality of Assessments, Diligent Search efforts throughout the life of the case, implementation of the PCFA, the construction of Case Plans, facilitation of changed focused contact, conducting and documenting the PCPA event, and identifying and addressing barriers to achieving timely permanency for all children. The CMS Supervisor establishes clear expectations for performance and completion of SAFE Model interventions and encourages practice as intended. The CMS Supervisor reviews ALL case documentation for quality and completion of required UNITY screens and assessments prior to approval. The CMS Supervisor ensures collaborative case plan meetings are held on a regular basis and that quality monthly visits occur with children, parents, and foster or relative placement and are documented within required timeframe. The CMS Supervisor reviews court reports and legal documents to ensure compliance with local, state, federal, and agency policies; i.e. IV-E eligibility. The CMS Supervisor completes mandatory supervisory trainings required by state personnel and other leadership training as directed by Management. This is a full-time position that will be located the Elko office. The State of Nevada and DCFS offer an excellent benefits package that includes health, dental and vision insurance, participation in the Public Employees Retirement System (PERS), accrual of 15 days of annual and 15 days of sick leave, 11 paid holidays and no city, county, state or social security tax! The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: 01/25/2021
Jan 16, 2021
Full Time
Casework Management Specialists within the Department of Health & Human Services, Division of Child & Family Services, provide case management services for children and their families and may be assigned to one of many specialized programs and/or facilities where duties may be performed in the home and/or any similar setting. The Division of Child and Family Services (DCFS) is recruiting for a Casework Management Specialist Supervisor (CMS Supervisor) for our Elko office. CMS Supervisor duties include but are not limited to responsibility for initial and on-the-job training of assigned staff; ensure new employees attend New Worker Academy training; assist staff in acquiring their ongoing training needs to comply with Training Policy requirements. The CMS Supervisor ensures staff maintain compliance with, and properly implements DCFS policies and procedures, statutes, regulations and directives necessary for the safety of children and families served by DCFS. The CMS Supervisor ensures consistent case consultation with workers for the purpose of reviewing policy, best practice standards, and provides consultation and coaching based on SAFE criteria to guide how practice occurs using a structured weekly consultation approach that targets SAFE intervention practice and decision making. Emphasis should be placed on, but not limited to; quality of Assessments, Diligent Search efforts throughout the life of the case, implementation of the PCFA, the construction of Case Plans, facilitation of changed focused contact, conducting and documenting the PCPA event, and identifying and addressing barriers to achieving timely permanency for all children. The CMS Supervisor establishes clear expectations for performance and completion of SAFE Model interventions and encourages practice as intended. The CMS Supervisor reviews ALL case documentation for quality and completion of required UNITY screens and assessments prior to approval. The CMS Supervisor ensures collaborative case plan meetings are held on a regular basis and that quality monthly visits occur with children, parents, and foster or relative placement and are documented within required timeframe. The CMS Supervisor reviews court reports and legal documents to ensure compliance with local, state, federal, and agency policies; i.e. IV-E eligibility. The CMS Supervisor completes mandatory supervisory trainings required by state personnel and other leadership training as directed by Management. This is a full-time position that will be located the Elko office. The State of Nevada and DCFS offer an excellent benefits package that includes health, dental and vision insurance, participation in the Public Employees Retirement System (PERS), accrual of 15 days of annual and 15 days of sick leave, 11 paid holidays and no city, county, state or social security tax! The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: 01/25/2021
Merced County
Probation Program Specialist
Merced County, CA Merced, CA, United States
Examples of Duties Duties may include, but are not limited to, the following: Manages and oversees facilitators and participants in the operation of probation programs; Screens participants for eligibility and placement in appropriate groups; Conducts individual and group therapy sessions; Reviews database and attendance records for accuracy with regard to statistical information of assigned programs; Completes quality assurance reports of facilitators; Conducts workshops to provide training as necessary to ensure that the programs are effective; Conducts research, compiles and analyzes data, makes recommendations, develops procedures and coordinates activities with appropriate agencies and departments; Prepares written and oral reports and responds to requests for information; Develops and maintains recruitment and retention plans for facilitators; Participates in program specific meeting and training required by the department; Develops curriculum and provides instruction to program participants; Coordinates with local interest groups and agencies to create community awareness of evidence based programs through speaking engagements, media releases and the development of informational brochures; Identifies availability of needed programs/services; May recruit and supervise volunteers for existing/additional programs; Performs other related duties as required. Minimum Qualifications Experience: Two (2) years of experience working in a criminal justice, substance abuse treatment, child welfare, or related organization that involved any of the following: providing counseling services, conducting needs assessments, making referrals for social programs or providing training services. Education: Bachelor's Degree from an accredited college or university with major course work in behavioral sciences or a related field. THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2,B. Essential Functions ESSENTIAL FUNCTIONS: Ability to identify potential conflicts and refer appropriately. Train, evaluate and supervise staff. Effectively work with culturally diverse populations, Operate a person computer and other modern office equipment, including repetitive hand and arm motions. Frequent use of hand-eye coordination. Frequently sit for extended periods of time. Occasionally operate a motor vehicle. Perform a variety of administrative, technical and program analysis functions. Communicate effectively with others in person and over the telephone. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions. Prepare reports as needed. Meet deadlines under stressful conditions; complete multiple projects with conflicting deadlines. Maintain confidential information in accordance with legal standards and/or County regulations. Understand and ensure compliance with policies, procedures and regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Kneel, bend, twist, squat, balance and crawl; occasionally lift and carry up to 40 pounds. Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping. Frequent use of data entry device including repetitive hand and arm motion. Regular attendance is an essential function. KNOWLEDGE OF : Psychological counseling techniques, attitude/behavior assessment, and symptoms of maladaptive behavior; Techniques involved in preparing and facilitation program material, assessments, and case plans; Interviewing techniques; Basic socioeconomic principles; Functions and programs of the probation department, public safety agencies, and community based organizations; Terminology, phraseology, forms, documents, and procedures associated with area of assignment; Community organizations and resources. ABILITY TO: Demonstrate resourcefulness in gathering, preparing, and disseminating program material. Effectively use community resources and organizations. Educate, counsel and interview program participants. Maintain and update records, files and reports. Assist in the preparation of grant proposals. Make individual and group presentations. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Prioritize, schedule and organize work to meet established deadlines. Establish and maintain cooperative working relationships with employees, other related agencies and representatives. Work under pressure in a dynamic work environment with changing demands and priorities. Handle confidential and sensitive information with tact and discretion. Communicate effectively, orally and in writing. HOLIDAYS & LEAVES MANAGEMENT LEAVE May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County. LIFE INSURANCE $50,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary 01 Detail your experience implementing and creating new programs. 02 Detail your providing program services to individuals who have been involved in the criminal justice, social services and/or behavioral health systems. Required Question
Jan 16, 2021
Full Time
Examples of Duties Duties may include, but are not limited to, the following: Manages and oversees facilitators and participants in the operation of probation programs; Screens participants for eligibility and placement in appropriate groups; Conducts individual and group therapy sessions; Reviews database and attendance records for accuracy with regard to statistical information of assigned programs; Completes quality assurance reports of facilitators; Conducts workshops to provide training as necessary to ensure that the programs are effective; Conducts research, compiles and analyzes data, makes recommendations, develops procedures and coordinates activities with appropriate agencies and departments; Prepares written and oral reports and responds to requests for information; Develops and maintains recruitment and retention plans for facilitators; Participates in program specific meeting and training required by the department; Develops curriculum and provides instruction to program participants; Coordinates with local interest groups and agencies to create community awareness of evidence based programs through speaking engagements, media releases and the development of informational brochures; Identifies availability of needed programs/services; May recruit and supervise volunteers for existing/additional programs; Performs other related duties as required. Minimum Qualifications Experience: Two (2) years of experience working in a criminal justice, substance abuse treatment, child welfare, or related organization that involved any of the following: providing counseling services, conducting needs assessments, making referrals for social programs or providing training services. Education: Bachelor's Degree from an accredited college or university with major course work in behavioral sciences or a related field. THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2,B. Essential Functions ESSENTIAL FUNCTIONS: Ability to identify potential conflicts and refer appropriately. Train, evaluate and supervise staff. Effectively work with culturally diverse populations, Operate a person computer and other modern office equipment, including repetitive hand and arm motions. Frequent use of hand-eye coordination. Frequently sit for extended periods of time. Occasionally operate a motor vehicle. Perform a variety of administrative, technical and program analysis functions. Communicate effectively with others in person and over the telephone. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions. Prepare reports as needed. Meet deadlines under stressful conditions; complete multiple projects with conflicting deadlines. Maintain confidential information in accordance with legal standards and/or County regulations. Understand and ensure compliance with policies, procedures and regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Kneel, bend, twist, squat, balance and crawl; occasionally lift and carry up to 40 pounds. Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping. Frequent use of data entry device including repetitive hand and arm motion. Regular attendance is an essential function. KNOWLEDGE OF : Psychological counseling techniques, attitude/behavior assessment, and symptoms of maladaptive behavior; Techniques involved in preparing and facilitation program material, assessments, and case plans; Interviewing techniques; Basic socioeconomic principles; Functions and programs of the probation department, public safety agencies, and community based organizations; Terminology, phraseology, forms, documents, and procedures associated with area of assignment; Community organizations and resources. ABILITY TO: Demonstrate resourcefulness in gathering, preparing, and disseminating program material. Effectively use community resources and organizations. Educate, counsel and interview program participants. Maintain and update records, files and reports. Assist in the preparation of grant proposals. Make individual and group presentations. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Prioritize, schedule and organize work to meet established deadlines. Establish and maintain cooperative working relationships with employees, other related agencies and representatives. Work under pressure in a dynamic work environment with changing demands and priorities. Handle confidential and sensitive information with tact and discretion. Communicate effectively, orally and in writing. HOLIDAYS & LEAVES MANAGEMENT LEAVE May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County. LIFE INSURANCE $50,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary 01 Detail your experience implementing and creating new programs. 02 Detail your providing program services to individuals who have been involved in the criminal justice, social services and/or behavioral health systems. Required Question
City of Loveland
Customer Service/Billing Specialist, Utility Billing
CITY OF LOVELAND, COLORADO Loveland, CO, USA
GENERAL PURPOSE: The successful Utility Billing and Customer Service Specialist will assist customers regarding their utility account and facilitate billing activity by performing clerical and administrative duties, while utilizing exceptional customer service skills in accordance with City of Loveland Core values. The salary range for this position is $19.86- $28.80 per hour with a hiring range of $19.86 - $24.33, depending on qualifications and experience. The work schedule includes hours 7 am to 7 pm Monday through Friday and 10 am to 2 pm Saturdays with potential Holidays. Position will close to applicants at 4:30 P.M. M.S.T on Friday, January 29, 2021. With over 300 days of sunshine, proximity to Rocky Mountain National Park, endless outdoor recreation options and a thriving arts, brewery, foodie and shopping scene Loveland is an award winning City. In 2020, Loveland was the only Colorado City to win the 2020 Governor’s Award for Downtown Excellence. Loveland is the top residential recycling City in the state for 4 consecutive years. Additionally, Loveland has consistently been ranked as one of the top places to live, work and raise a family in the U.S. Featured by USA Today in 2017 as one of the Most Idyllic Picturesque towns in America. As the rest of the world is figuring out what we have known for quite some time… Loveland, Colorado has EVERYTHING YOU LOVE! ~ Love What You Do, Land With Us! Benefit Eligible Benefits Package Includes: 2 Medical plan options – HDHP & PPO Dental Vision Medical and Dependent Daycare flexible spending Flexible Spending – Medical and Dependent Daycare Retirement – 457 and 401 b with employer contribution Paid time off including Holiday, Vacation and Medical Leave Short and Long term disability Life insurance Wellness Clinic and health programming City of Loveland training opportunities ESSENTIAL JOB FUNCTIONS: Assists customers over the telephone and in person with a wide variety of questions, requests and complaints related to their utility account and utility bills to Include, but not limited to, assisting customers with start/stop requests for services, explanation of services provided, budget billing, delinquencies, billing inquires and adjustments and other issues related to utility services, using various complex computer programs. Prepares utility billing statements by reviewing exception and posting reports. Corrects account problems by reviewing account information and generating service orders, if needed. Calculates adjustments to customer accounts using basic math skills. Prepares utility statements for delivery to the Post Office by use of the folding and insert equipment. Processes utility meter readings, connects/disconnects of service, process new construction meter sets through data entry, responds to customer inquiries regarding water and electric consumption, fiber services, leaks, and services requests. Works with outside agencies and other City departments on issues related to utility billing. Interacts with a wide variety of customers whose behavior may range from pleasant to verbally threatening and abusive. Process final estimate requests received from title companies. Assists City of Loveland Broadband commercial and residential customers with subscribing to services, basic troubleshooting customer support, establishing new accounts, creating account service modifications, provisioning phones, and product up-sales of all City of Loveland Broadband Services. Answers all incoming broadband customer support phone calls, assists walk-in traffic during the assigned office hours. Operates broadband and utility billing software; the voice services provisioning and customer portal software, and the City’s internal/external telephone system. OTHER JOB FUNCTIONS: Completes various monthly reports, assorted daily jobs, and special projects. Resolves account problems in a timely manner. Provides coverage for the cashier when needed. SUPERVISORY DUTIES: None JOB QUALIFICATIONS: Knowledge, skills and abilities: Ability to communicate effectively and diplomatically with the public and co-workers in a variety of situations. Ability to understand and resolve complex customer account inquiries. Ability to work efficiently & effectively in a fast-paced environment. Ability to learn quickly and develop a sound understanding and use of customized, complex software. Ability to maintain confidential information. Ability to apply conflict resolution skills to ensure successful outcomes. Core competencies: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job specific competencies: Adaptability, Job Knowledge, Independence, Attention to Detail, Trouble shooting, Time Management Education and/or experience: Three (3) years of previous work experience in a fast-paced, high-stress phone and face-to-face customer service position required, preferably in a call center environment. Requires calculator/10-key/equivalent use by touch. Requires keyboarding use to be at a speed that enables information to be entered into the computer while speaking to the customer by telephone or in person. Basic word processing (Preferably MS Word) skills required; basic Spreadsheet (Preferably Excel) skills preferred. Spanish-speaking ability desirable. Licensure and/or certifications : None Required Material and equipment directly used: Telephone, computer, printer/copier/fax, calculator Working conditions and physical activities: Work is generally performed in an office environment and may require bending, kneeling, sitting for extended periods of time, reaching and repetitive keyboard motion. Light physical effort required by moving and positioning objects up to twenty (20) pounds occasionally and/or up to ten (10) pounds frequently. Occasional flexibility in working hours will be required for coverage purposes. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. A criminal history background check will be obtained pre-employment.
Jan 15, 2021
Full Time
GENERAL PURPOSE: The successful Utility Billing and Customer Service Specialist will assist customers regarding their utility account and facilitate billing activity by performing clerical and administrative duties, while utilizing exceptional customer service skills in accordance with City of Loveland Core values. The salary range for this position is $19.86- $28.80 per hour with a hiring range of $19.86 - $24.33, depending on qualifications and experience. The work schedule includes hours 7 am to 7 pm Monday through Friday and 10 am to 2 pm Saturdays with potential Holidays. Position will close to applicants at 4:30 P.M. M.S.T on Friday, January 29, 2021. With over 300 days of sunshine, proximity to Rocky Mountain National Park, endless outdoor recreation options and a thriving arts, brewery, foodie and shopping scene Loveland is an award winning City. In 2020, Loveland was the only Colorado City to win the 2020 Governor’s Award for Downtown Excellence. Loveland is the top residential recycling City in the state for 4 consecutive years. Additionally, Loveland has consistently been ranked as one of the top places to live, work and raise a family in the U.S. Featured by USA Today in 2017 as one of the Most Idyllic Picturesque towns in America. As the rest of the world is figuring out what we have known for quite some time… Loveland, Colorado has EVERYTHING YOU LOVE! ~ Love What You Do, Land With Us! Benefit Eligible Benefits Package Includes: 2 Medical plan options – HDHP & PPO Dental Vision Medical and Dependent Daycare flexible spending Flexible Spending – Medical and Dependent Daycare Retirement – 457 and 401 b with employer contribution Paid time off including Holiday, Vacation and Medical Leave Short and Long term disability Life insurance Wellness Clinic and health programming City of Loveland training opportunities ESSENTIAL JOB FUNCTIONS: Assists customers over the telephone and in person with a wide variety of questions, requests and complaints related to their utility account and utility bills to Include, but not limited to, assisting customers with start/stop requests for services, explanation of services provided, budget billing, delinquencies, billing inquires and adjustments and other issues related to utility services, using various complex computer programs. Prepares utility billing statements by reviewing exception and posting reports. Corrects account problems by reviewing account information and generating service orders, if needed. Calculates adjustments to customer accounts using basic math skills. Prepares utility statements for delivery to the Post Office by use of the folding and insert equipment. Processes utility meter readings, connects/disconnects of service, process new construction meter sets through data entry, responds to customer inquiries regarding water and electric consumption, fiber services, leaks, and services requests. Works with outside agencies and other City departments on issues related to utility billing. Interacts with a wide variety of customers whose behavior may range from pleasant to verbally threatening and abusive. Process final estimate requests received from title companies. Assists City of Loveland Broadband commercial and residential customers with subscribing to services, basic troubleshooting customer support, establishing new accounts, creating account service modifications, provisioning phones, and product up-sales of all City of Loveland Broadband Services. Answers all incoming broadband customer support phone calls, assists walk-in traffic during the assigned office hours. Operates broadband and utility billing software; the voice services provisioning and customer portal software, and the City’s internal/external telephone system. OTHER JOB FUNCTIONS: Completes various monthly reports, assorted daily jobs, and special projects. Resolves account problems in a timely manner. Provides coverage for the cashier when needed. SUPERVISORY DUTIES: None JOB QUALIFICATIONS: Knowledge, skills and abilities: Ability to communicate effectively and diplomatically with the public and co-workers in a variety of situations. Ability to understand and resolve complex customer account inquiries. Ability to work efficiently & effectively in a fast-paced environment. Ability to learn quickly and develop a sound understanding and use of customized, complex software. Ability to maintain confidential information. Ability to apply conflict resolution skills to ensure successful outcomes. Core competencies: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job specific competencies: Adaptability, Job Knowledge, Independence, Attention to Detail, Trouble shooting, Time Management Education and/or experience: Three (3) years of previous work experience in a fast-paced, high-stress phone and face-to-face customer service position required, preferably in a call center environment. Requires calculator/10-key/equivalent use by touch. Requires keyboarding use to be at a speed that enables information to be entered into the computer while speaking to the customer by telephone or in person. Basic word processing (Preferably MS Word) skills required; basic Spreadsheet (Preferably Excel) skills preferred. Spanish-speaking ability desirable. Licensure and/or certifications : None Required Material and equipment directly used: Telephone, computer, printer/copier/fax, calculator Working conditions and physical activities: Work is generally performed in an office environment and may require bending, kneeling, sitting for extended periods of time, reaching and repetitive keyboard motion. Light physical effort required by moving and positioning objects up to twenty (20) pounds occasionally and/or up to ten (10) pounds frequently. Occasional flexibility in working hours will be required for coverage purposes. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. A criminal history background check will be obtained pre-employment.
San Bernardino County
Supervising Office Specialist - Employee Benefits and Services
SAN BERNARDINO COUNTY, CA San Bernardino, California, United States
The Job The Employee Benefits and Services Division, Human Resources Department is recruiting to fill Supervising Office Specialist positions within the division. The current vacancy in EBSD will supervise and plan the work of Office Specialists and other clerical support staff and support the day-to-day administration of employee benefits programs and services. In a very fast-paced work environment , the incumbent will be primarily responsible for supervising support functions for core benefits and/or service programs. Essential duties include, but are not limited to, the following: Participate in hiring, training, and performance management; plan and organize the daily clerical support operations for assigned work unit; set work standards and office procedures; compile information for and prepare reports, budget justifications, special projects and studies; and handle unusual and difficult problems referred by subordinates. Performs a variety of audit and fiscal functions related to benefits, such as determining actual premiums collected against premiums due; collecting payments; posting transactions; and calculating and recommending claims for payment. Responds to benefit-related inquiries by explaining and clarifying complex regulations, policies, plan documents, and procedures to employees. Researches and applies concepts from a variety of documents and resources to process benefits related transactions and/or resolve technical problems. For more detailed information, refer to the Supervising Office Specialist job description. The eligible list established from this recruitment will only be used to fill vacancies in the Employee Benefits and Services Division as they occur. Minimum Requirements Experience: Three (3) years of full-time work experience performing highly responsible, complex, and non-routine clerical duties in support of professionals and paraprofessionals in the administration of core benefits and/or service programs , such as: medical, dental, vision, and other benefit plans, health and wellness programs, and HRIS data management programs, including employee position control and related data entry/management, life insurance, salary savings, disability leaves, return to work, and/or employee assistance programs. Qualifying experience must include independent decision making; researching, interpreting and applying Federal and State laws pertaining to employee benefits; and explaining benefits related laws/ regulations, policies, plan documents, and procedures to employees. Qualifying experience is typically equivalent to serving as a lead benefits clerical worker, supervising a benefits clerical unit, or performing duties equivalent to the San Bernardino County Office Specialist classification and above within a Human Resources/Benefits setting . Substitution : Completed college coursework in business or public administration, behavioral science, human resources management, organizational psychology, statistics, or a closely related field , may be substituted at a rate of 30 semester (45 quarter) units for twelve (12) months of the required experience. Classes/coursework may substitute for a maximum of (24) months of the required experience . If substituting coursework for experience, a list of coursework must be provided in answer to supplemental question #4, or transcripts (unofficial are acceptable) must be scanned and attached to the application at the time of submission. Desired Qualifications The ideal candidate will possess experience supporting benefits administration functions in a public sector agency, which included training, mentoring, and/or lead worker/ supervisory experience. Selection Process There will be an online assessment of knowledge and skills in the following areas: Office Skills & Procedures Computer Skills Interpersonal/Customer Service Skills Attention to Detail The online assessment will be proctored during the month of February 2021. Details of the online assessment process will be emailed once the recruitment has closed. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, January 29, 2021. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 1/29/2021 5:00 PM Pacific
Jan 08, 2021
Full Time
The Job The Employee Benefits and Services Division, Human Resources Department is recruiting to fill Supervising Office Specialist positions within the division. The current vacancy in EBSD will supervise and plan the work of Office Specialists and other clerical support staff and support the day-to-day administration of employee benefits programs and services. In a very fast-paced work environment , the incumbent will be primarily responsible for supervising support functions for core benefits and/or service programs. Essential duties include, but are not limited to, the following: Participate in hiring, training, and performance management; plan and organize the daily clerical support operations for assigned work unit; set work standards and office procedures; compile information for and prepare reports, budget justifications, special projects and studies; and handle unusual and difficult problems referred by subordinates. Performs a variety of audit and fiscal functions related to benefits, such as determining actual premiums collected against premiums due; collecting payments; posting transactions; and calculating and recommending claims for payment. Responds to benefit-related inquiries by explaining and clarifying complex regulations, policies, plan documents, and procedures to employees. Researches and applies concepts from a variety of documents and resources to process benefits related transactions and/or resolve technical problems. For more detailed information, refer to the Supervising Office Specialist job description. The eligible list established from this recruitment will only be used to fill vacancies in the Employee Benefits and Services Division as they occur. Minimum Requirements Experience: Three (3) years of full-time work experience performing highly responsible, complex, and non-routine clerical duties in support of professionals and paraprofessionals in the administration of core benefits and/or service programs , such as: medical, dental, vision, and other benefit plans, health and wellness programs, and HRIS data management programs, including employee position control and related data entry/management, life insurance, salary savings, disability leaves, return to work, and/or employee assistance programs. Qualifying experience must include independent decision making; researching, interpreting and applying Federal and State laws pertaining to employee benefits; and explaining benefits related laws/ regulations, policies, plan documents, and procedures to employees. Qualifying experience is typically equivalent to serving as a lead benefits clerical worker, supervising a benefits clerical unit, or performing duties equivalent to the San Bernardino County Office Specialist classification and above within a Human Resources/Benefits setting . Substitution : Completed college coursework in business or public administration, behavioral science, human resources management, organizational psychology, statistics, or a closely related field , may be substituted at a rate of 30 semester (45 quarter) units for twelve (12) months of the required experience. Classes/coursework may substitute for a maximum of (24) months of the required experience . If substituting coursework for experience, a list of coursework must be provided in answer to supplemental question #4, or transcripts (unofficial are acceptable) must be scanned and attached to the application at the time of submission. Desired Qualifications The ideal candidate will possess experience supporting benefits administration functions in a public sector agency, which included training, mentoring, and/or lead worker/ supervisory experience. Selection Process There will be an online assessment of knowledge and skills in the following areas: Office Skills & Procedures Computer Skills Interpersonal/Customer Service Skills Attention to Detail The online assessment will be proctored during the month of February 2021. Details of the online assessment process will be emailed once the recruitment has closed. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, January 29, 2021. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 1/29/2021 5:00 PM Pacific
Cal State University (CSU) San Francisco
CEETL Digital Media Specialist (Media Production Specialist II) (10590)
Cal State University (CSU) San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title CEETL Digital Media Specialist . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Center for Equity and Excellence in Teaching and Learning (CEETL), Faculty Affairs . Appointment Type* Temporary CSUEU position: Position to end on or before 05/30/2021. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. . Anticipated Hiring Range* $4,918 to $5,464 per month ($59,016 to $65,568 annually) Salary is commensurate with experience. . Position Summary* Reporting to the Director of Teaching and Learning Programs and Services within the Center for Equity & Excellence in Teaching and Learning (CEETL), this position supports the campus community in the design and development of instructional digital media productions that apply inclusive, anti-racist, and liberatory pedagogies in support of student success. Working primarily through remote and computer modalities, and in collaborative consultation with CEETL faculty and staff, work activities include performing the technical, aesthetic and programmatic components of video, audio, and photographic productions during all of its production stages, as well as supporting faculty and staff in the creation of their own instructional digital media. The Digital Media Specialist should have strong visual and interpersonal communication skills, a solid foundation in photographic and video production techniques during pre-production, production and post-production stages, and a demonstrated commitment to honoring and promoting equity and inclusion in all its forms. . Position Information Digital Media Consultations - Advises faculty, students and staff on the technical and conceptual requirements and execution of their digital video work to help achieve the instructional and/or promotional objectives, especially in online synchronous and asynchronous environments; - Coordinates documentation and instructional materials for these activities. Digital Media Production: - Performs the technical, aesthetic and programmatic components of video, audio, and photographic productions during all of its production cycle, including preproduction, production and post-production stages; - Applies inclusive and anti-racist representation and design principles that honor, communicate and promote justice, equity, diversity and inclusion; - Ensures digital media products meet University and industry standards for accessibility, branding, graphics, usability, and best practices for delivering information and experiences in digital environments. Other duties as assigned. . Minimum Qualifications* - Thorough knowledge of production techniques and equipment. General knowledge of production principles and practices for instructional media. - Ability to develop, create, stage and/ or produce professional quality visuals and evaluate production effectiveness in meeting objectives. - Strong writing skills including the ability to learn narration and continuity script writing. - Working knowledge of tools for authoring interactive multimedia products delivered via a variety of synchronous and asynchronous techniques. - Strong organizational skills to independently manage and coordinate all facets of production, budgets and other projects. - Solid to advanced photographic capabilities, as well as photographic processing and manipulation skills. - Ability to work with and train students involved in production projects. - Working knowledge of techniques, materials and equipment used in the production of instructional media and related communication assignments. . Preferred Qualifications - Demonstrated ability to apply inclusive and anti-racist pedagogies to instructional digital media production. - Demonstrated commitment to honor, promote and advocate for justice, equity, diversity and inclusion in support of student success. ____________________________________________________________________________ Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective communication skills. - Customer/Client focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . Closing Date/Time: Open until filled
Dec 21, 2020
Full Time
Description: Working Title CEETL Digital Media Specialist . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Center for Equity and Excellence in Teaching and Learning (CEETL), Faculty Affairs . Appointment Type* Temporary CSUEU position: Position to end on or before 05/30/2021. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. . Anticipated Hiring Range* $4,918 to $5,464 per month ($59,016 to $65,568 annually) Salary is commensurate with experience. . Position Summary* Reporting to the Director of Teaching and Learning Programs and Services within the Center for Equity & Excellence in Teaching and Learning (CEETL), this position supports the campus community in the design and development of instructional digital media productions that apply inclusive, anti-racist, and liberatory pedagogies in support of student success. Working primarily through remote and computer modalities, and in collaborative consultation with CEETL faculty and staff, work activities include performing the technical, aesthetic and programmatic components of video, audio, and photographic productions during all of its production stages, as well as supporting faculty and staff in the creation of their own instructional digital media. The Digital Media Specialist should have strong visual and interpersonal communication skills, a solid foundation in photographic and video production techniques during pre-production, production and post-production stages, and a demonstrated commitment to honoring and promoting equity and inclusion in all its forms. . Position Information Digital Media Consultations - Advises faculty, students and staff on the technical and conceptual requirements and execution of their digital video work to help achieve the instructional and/or promotional objectives, especially in online synchronous and asynchronous environments; - Coordinates documentation and instructional materials for these activities. Digital Media Production: - Performs the technical, aesthetic and programmatic components of video, audio, and photographic productions during all of its production cycle, including preproduction, production and post-production stages; - Applies inclusive and anti-racist representation and design principles that honor, communicate and promote justice, equity, diversity and inclusion; - Ensures digital media products meet University and industry standards for accessibility, branding, graphics, usability, and best practices for delivering information and experiences in digital environments. Other duties as assigned. . Minimum Qualifications* - Thorough knowledge of production techniques and equipment. General knowledge of production principles and practices for instructional media. - Ability to develop, create, stage and/ or produce professional quality visuals and evaluate production effectiveness in meeting objectives. - Strong writing skills including the ability to learn narration and continuity script writing. - Working knowledge of tools for authoring interactive multimedia products delivered via a variety of synchronous and asynchronous techniques. - Strong organizational skills to independently manage and coordinate all facets of production, budgets and other projects. - Solid to advanced photographic capabilities, as well as photographic processing and manipulation skills. - Ability to work with and train students involved in production projects. - Working knowledge of techniques, materials and equipment used in the production of instructional media and related communication assignments. . Preferred Qualifications - Demonstrated ability to apply inclusive and anti-racist pedagogies to instructional digital media production. - Demonstrated commitment to honor, promote and advocate for justice, equity, diversity and inclusion in support of student success. ____________________________________________________________________________ Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective communication skills. - Customer/Client focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . Closing Date/Time: Open until filled

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