To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. CUSTOMER SERVICE ASSISTANT Department: Parks and Recreation Pay Grade: Temporary Pay Table FLSA Status: Non-Exempt Personnel Status: Temporary Part-Time JOB SUMMARY This position is responsible for performing customer service and administrative back-up duties for the Parks and Recreation Department. This position reports to the Administrative Office Specialist-Parks and Recreation. ESSENTIAL JOB FUNCTIONS Greets, answers questions, and directs customers either in person or by phone to appropriate staff or building. Oversees reservations, registrations, and memberships for the department. Performs other related job duties as assigned. AGENCY-WIDE COMPETENCIES Professional Excellence Sense of responsibility and commitment; ability to meet expectations; quality of work output; willingness to admit and correct mistakes. Communication Ability to express oneself clearly, credibly, and respectfully in an appropriate tone; quality of judgment exercised in what information should be communicated; ability to adjust to different communication styles. Teamwork Commitment to team activities; placing value of team success over personal recognition; altruism; impact on team success; willingness to fulfill a variety of roles. Engagement Initiative exercised in solving problems; willingness to take on new responsibilities; acting on opportunities and presenting ideas; modeling a positive attitude and resilience; volunteering for group work; praising work of the City and coworkers; demonstrating pride in public service. Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as an example of servant leadership; maintains trust of the Auburn citizens. QUALIFICATIONS Education and Experience: High school diploma or equivalent; six (6) months’ experience; or an equivalent combination of education and experience. Special Qualifications: Possession of or ability to readily obtain a valid driver’s license for the type of vehicle or equipment operated. Requirement exists at the time of hire and as a condition of continued employment. Knowledge, Skills, and Abilities: Knowledge of current practices and procedures involved in a customer service delivery; Knowledge of computers and job-related software programs. Knowledge of local government operations, policies and plans, and modern office practices and procedures. Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs. Skill in using computers for data entry, word processing, and/or accounting purposes. Skill in the use of small office equipment, including calculators, copy machines or multi-line telephone systems. Skill in effective communication, both orally and in writing. Ability to meet and deal with employees and the public in an effective and courteous manner. Ability to get along with others, and work effectively with the public and co-workers. Ability to deal with confidential and sensitive matters. Ability to use computers for data entry, word processing, and/or accounting purposes. Ability to work independently, work well with others, and manage time effectively. PHYSICAL DEMANDS The work is light work, which requires exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Work is typically performed while intermittently sitting, standing, or walking. The employee uses tools or equipment requiring manual dexterity, distinguishes between shades of color, and utilizes the sense of smell. WORK ENVIRONMENT The work is typically performed in an office environment. Please click on the link to view the current benefits for the City of Auburn. https://www.auburnalabama.org/human-resources/ Closing Date/Time: 7/15/2024 11:59 PM Central
Jun 21, 2024
Temporary
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. CUSTOMER SERVICE ASSISTANT Department: Parks and Recreation Pay Grade: Temporary Pay Table FLSA Status: Non-Exempt Personnel Status: Temporary Part-Time JOB SUMMARY This position is responsible for performing customer service and administrative back-up duties for the Parks and Recreation Department. This position reports to the Administrative Office Specialist-Parks and Recreation. ESSENTIAL JOB FUNCTIONS Greets, answers questions, and directs customers either in person or by phone to appropriate staff or building. Oversees reservations, registrations, and memberships for the department. Performs other related job duties as assigned. AGENCY-WIDE COMPETENCIES Professional Excellence Sense of responsibility and commitment; ability to meet expectations; quality of work output; willingness to admit and correct mistakes. Communication Ability to express oneself clearly, credibly, and respectfully in an appropriate tone; quality of judgment exercised in what information should be communicated; ability to adjust to different communication styles. Teamwork Commitment to team activities; placing value of team success over personal recognition; altruism; impact on team success; willingness to fulfill a variety of roles. Engagement Initiative exercised in solving problems; willingness to take on new responsibilities; acting on opportunities and presenting ideas; modeling a positive attitude and resilience; volunteering for group work; praising work of the City and coworkers; demonstrating pride in public service. Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as an example of servant leadership; maintains trust of the Auburn citizens. QUALIFICATIONS Education and Experience: High school diploma or equivalent; six (6) months’ experience; or an equivalent combination of education and experience. Special Qualifications: Possession of or ability to readily obtain a valid driver’s license for the type of vehicle or equipment operated. Requirement exists at the time of hire and as a condition of continued employment. Knowledge, Skills, and Abilities: Knowledge of current practices and procedures involved in a customer service delivery; Knowledge of computers and job-related software programs. Knowledge of local government operations, policies and plans, and modern office practices and procedures. Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs. Skill in using computers for data entry, word processing, and/or accounting purposes. Skill in the use of small office equipment, including calculators, copy machines or multi-line telephone systems. Skill in effective communication, both orally and in writing. Ability to meet and deal with employees and the public in an effective and courteous manner. Ability to get along with others, and work effectively with the public and co-workers. Ability to deal with confidential and sensitive matters. Ability to use computers for data entry, word processing, and/or accounting purposes. Ability to work independently, work well with others, and manage time effectively. PHYSICAL DEMANDS The work is light work, which requires exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Work is typically performed while intermittently sitting, standing, or walking. The employee uses tools or equipment requiring manual dexterity, distinguishes between shades of color, and utilizes the sense of smell. WORK ENVIRONMENT The work is typically performed in an office environment. Please click on the link to view the current benefits for the City of Auburn. https://www.auburnalabama.org/human-resources/ Closing Date/Time: 7/15/2024 11:59 PM Central
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people "I work for the County of Marin." Read on to find out more about this opportunity. The Marin County Sheriff's Office: The Marin County Sheriff's Office is committed to partnering with our communities to provide leadership and excellence in public safety. We take pride in our department and work hard to provide a safe environment for our residents. The department is divided into three major bureaus; Administrative and Support Services, Detention Services, and Field Services in addition to operating the countywide Major Crime Task Force. The responsibilities of the Sheriff's Office Bureaus include providing general law enforcement services in the unincorporated communities of Marin County, maintaining the county jail, providing security to the Superior Court, operating a countywide communications division, performing death investigations under the purview of the Coroner, operating a documentary services division consisting of records, warrants, civil units, and more. To learn more about the Sheriff's Office, visit our website . ABOUT THE POSITION The Sheriff's Service Assistant is a non-sworn law enforcement position which may be assigned custodial (jail), administrative and court assignments. The current vacancy exists within the Detention Services Bureau where this position accepts bail, receives money for inmates, issues receipts, files and maintains inmate records in the custody management system, and operates and monitors controls to allow jail personnel to move throughout the jail safely. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for Sheriff's Service Assistant (SSA) will be a team player with strong customer service skills, has experience and/or knowledge of working in a public safety setting, is ready to handle a variety of administrative tasks in a fast paced environment, and is willing to work varied schedules including nights, weekends and holidays. The ideal candidate has rapid and accurate data entry skills, and a strong grasp of the Microsoft Office suite of products, with an emphasis on Word, Excel and Outlook. Additionally, the candidate has the ability to learn new software related to criminal records checks, law enforcement automated databases, and LiveScan automated fingerprint systems. Finally, the ideal candidate communicates clearly and effectively by phone and in person with individuals of various ages, and members of various cultural and socio-economic groups. We recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications: One year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. These emails will come from noreply@governmentjobs.com. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancies and any future vacancies for open, fixed-term, full-time or part-time positions which may occur in this assignment while the list remains active. This eligible list is expected to remain active for up to one year. Background Process: Applicants successful in testing will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons. Drug Use Standards: No use of illegal drugs within the timelines described in the Pre-Employment Drug Use Guidelines . Applicants successful in testing will be given a polygraph examination and/or computerized voice stress analysis and will be asked about illegal drug use. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Apr 10, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people "I work for the County of Marin." Read on to find out more about this opportunity. The Marin County Sheriff's Office: The Marin County Sheriff's Office is committed to partnering with our communities to provide leadership and excellence in public safety. We take pride in our department and work hard to provide a safe environment for our residents. The department is divided into three major bureaus; Administrative and Support Services, Detention Services, and Field Services in addition to operating the countywide Major Crime Task Force. The responsibilities of the Sheriff's Office Bureaus include providing general law enforcement services in the unincorporated communities of Marin County, maintaining the county jail, providing security to the Superior Court, operating a countywide communications division, performing death investigations under the purview of the Coroner, operating a documentary services division consisting of records, warrants, civil units, and more. To learn more about the Sheriff's Office, visit our website . ABOUT THE POSITION The Sheriff's Service Assistant is a non-sworn law enforcement position which may be assigned custodial (jail), administrative and court assignments. The current vacancy exists within the Detention Services Bureau where this position accepts bail, receives money for inmates, issues receipts, files and maintains inmate records in the custody management system, and operates and monitors controls to allow jail personnel to move throughout the jail safely. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate for Sheriff's Service Assistant (SSA) will be a team player with strong customer service skills, has experience and/or knowledge of working in a public safety setting, is ready to handle a variety of administrative tasks in a fast paced environment, and is willing to work varied schedules including nights, weekends and holidays. The ideal candidate has rapid and accurate data entry skills, and a strong grasp of the Microsoft Office suite of products, with an emphasis on Word, Excel and Outlook. Additionally, the candidate has the ability to learn new software related to criminal records checks, law enforcement automated databases, and LiveScan automated fingerprint systems. Finally, the ideal candidate communicates clearly and effectively by phone and in person with individuals of various ages, and members of various cultural and socio-economic groups. We recognize your time is valuable, so please do not apply if you do not have at least the following required Minimum Qualifications: One year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. These emails will come from noreply@governmentjobs.com. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancies and any future vacancies for open, fixed-term, full-time or part-time positions which may occur in this assignment while the list remains active. This eligible list is expected to remain active for up to one year. Background Process: Applicants successful in testing will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons. Drug Use Standards: No use of illegal drugs within the timelines described in the Pre-Employment Drug Use Guidelines . Applicants successful in testing will be given a polygraph examination and/or computerized voice stress analysis and will be asked about illegal drug use. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION Clark County invites individuals interested in part-time work to apply for various Part-Time Hourly (PTH) Office Assistant positions. Office Assistants perform a variety of routine to difficult office support which may include typing/word processing, receptionist duties, recordkeeping, and file maintenance. The following are part-time hourly positions with starting salary dependent upon the hiring department: Clerical Assistant (Salary Range: $12.00 per hour to $17.44 per hour) Customer Service Assistant (Salary Range: $12.00 per hour to $18.53 per hour) Financial Assistant (Salary Range: $13.00 per hour to $19.62 per hour) Legal Clerical Assistant (Salary Range: $12.00/hour to $19.62 per hour) The starting salary range for PTH Office Assistant positions depends upon the hiring department. THIS RECRUITMENT IS LIMITED TO THE FIRST 500 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. PLEASE NOTE: Part-time hourly employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. This recruitment will establish a list to fill current and/or future part-time vacancies that may occur in the next six (6) months. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school and six (6) months full-time general clerical or related experience. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. In order to work at the Department of Juvenile Justice Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. NRS 62G.353, and 62G.355 and the Federal Prison Rape Elimination Act of 2003. Citizenship: Candidates must be legally authorized to work in the United States . Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, and weekends (Including Holidays). EXAMPLES OF DUTIES Types correspondence, reports, forms and specialized documents related to the functions of the organizational unit to which assigned from drafts, notes, dictated tapes, or brief instructions, using a typewriter or word processor; may compose standard correspondence from brief instructions. Proofreads and checks typed and other materials for accuracy, completeness, compliance with departmental policies, and correct English usage, including grammar, punctuation, and spelling. Enters, edits and retrieves data and prepares periodic or special reports, using a computer system and following established formats and menus; may perform production computer information entry. Prepares and updates a variety of reports and records which may require the use of arithmetic calculations and consolidating materials from several sources. Acts as receptionist and receives and screens visitors and telephone calls and takes messages; provides factual information regarding County or departmental activities and functions which may require the explanation of rules, policies and/or procedures; may receive, receipt and balance monies. Maintains records and processes forms, such as work orders, purchase requisitions and others specific to the organizational unit; may make arithmetic or standard statistical calculations. Establishes and maintains office files; researches and compiles information from such files; purges files as required. Reviews computer-produced and typed reports for accuracy, research exceptions and makes corrections as required. Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones; may operate microfilm, radio telephone and other departmental-specific equipment after training. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Compiles materials for meetings, prepare agendas and attend such meetings to take summary notes as required. May train and direct the work of temporary staff for special projects or programs. Performs such office support activities as opening and distributing mail, processing outgoing mail, making travel arrangements and preparing purchase requisitions. May be required to operate a motor vehicle to various locations throughout the County. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Specified positions may be required to lift or move heavy materials and/or drive a motor vehicle. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. PART-TIME AND TEMPORARY EMPLOYEES DO NOT RECEIVE BENEFITS. Closing Date/Time: 7/9/2024 5:01 PM Pacific
Jun 26, 2024
Part Time
ABOUT THE POSITION Clark County invites individuals interested in part-time work to apply for various Part-Time Hourly (PTH) Office Assistant positions. Office Assistants perform a variety of routine to difficult office support which may include typing/word processing, receptionist duties, recordkeeping, and file maintenance. The following are part-time hourly positions with starting salary dependent upon the hiring department: Clerical Assistant (Salary Range: $12.00 per hour to $17.44 per hour) Customer Service Assistant (Salary Range: $12.00 per hour to $18.53 per hour) Financial Assistant (Salary Range: $13.00 per hour to $19.62 per hour) Legal Clerical Assistant (Salary Range: $12.00/hour to $19.62 per hour) The starting salary range for PTH Office Assistant positions depends upon the hiring department. THIS RECRUITMENT IS LIMITED TO THE FIRST 500 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. PLEASE NOTE: Part-time hourly employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. This recruitment will establish a list to fill current and/or future part-time vacancies that may occur in the next six (6) months. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school and six (6) months full-time general clerical or related experience. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. In order to work at the Department of Juvenile Justice Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. NRS 62G.353, and 62G.355 and the Federal Prison Rape Elimination Act of 2003. Citizenship: Candidates must be legally authorized to work in the United States . Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, and weekends (Including Holidays). EXAMPLES OF DUTIES Types correspondence, reports, forms and specialized documents related to the functions of the organizational unit to which assigned from drafts, notes, dictated tapes, or brief instructions, using a typewriter or word processor; may compose standard correspondence from brief instructions. Proofreads and checks typed and other materials for accuracy, completeness, compliance with departmental policies, and correct English usage, including grammar, punctuation, and spelling. Enters, edits and retrieves data and prepares periodic or special reports, using a computer system and following established formats and menus; may perform production computer information entry. Prepares and updates a variety of reports and records which may require the use of arithmetic calculations and consolidating materials from several sources. Acts as receptionist and receives and screens visitors and telephone calls and takes messages; provides factual information regarding County or departmental activities and functions which may require the explanation of rules, policies and/or procedures; may receive, receipt and balance monies. Maintains records and processes forms, such as work orders, purchase requisitions and others specific to the organizational unit; may make arithmetic or standard statistical calculations. Establishes and maintains office files; researches and compiles information from such files; purges files as required. Reviews computer-produced and typed reports for accuracy, research exceptions and makes corrections as required. Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones; may operate microfilm, radio telephone and other departmental-specific equipment after training. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Compiles materials for meetings, prepare agendas and attend such meetings to take summary notes as required. May train and direct the work of temporary staff for special projects or programs. Performs such office support activities as opening and distributing mail, processing outgoing mail, making travel arrangements and preparing purchase requisitions. May be required to operate a motor vehicle to various locations throughout the County. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Specified positions may be required to lift or move heavy materials and/or drive a motor vehicle. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. PART-TIME AND TEMPORARY EMPLOYEES DO NOT RECEIVE BENEFITS. Closing Date/Time: 7/9/2024 5:01 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $159,361.00 /annually - $241,433.00/annually (Non-Represented Pay Band 12) Initial salary is negotiable between $159,361.00 - $200,000.00, commensurate with experience and education. Reports To Assistant General Manager, External Affairs - R. Lee Current Assignment Under general direction, this position plans, directs, manages, and oversees the activities, operations and staffing of the Customer Services Department, including the customer service and transit information centers; coordinates assigned activities with other departments and outside agencies; and provides highly responsible and complex administrative support to the Assistant General Manager of External Affairs, and performs related duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all departmental services and activities including administration of all customer services functions; recommends and administers policies and procedures. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate level staff, the customer service Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Manages the retail ticket delivery system; coordinates computer related modifications and upgrades with appropriate staff; ensures compliance with all District financial and operational control procedures. Oversees staff and activities of customer service facilities including the Transit Information Center, Company Store, Customer Service Center, and Customer Complaint Center; ensures all operations are conducted in accordance with District policy and guidelines. Creates and implements customer education programs and campaigns. Coordinates and creates customer outreach programs to inform the community of the Districts operations, goals, and objectives. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department budget; reviews, revises, and writes complex financial and data reports; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Represents the Customer Services Department to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides staff assistance to the Assistant General Manager of External Affairs; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of customer service quality. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: A Bachelor’s degree in business administration, public administration or a related field from an accredited college or university. Experience: Seven (7) years of (full-time equivalent) verifiable professional customer service program administration experience which must have included at least (3) three years of management responsibility. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations of a comprehensive transportation customer service program including ticketing services. Principles and practices of customer service program administration. Methods and techniques of effective customer complaint resolution. Principles and practices of a computerized ticketing system operation. Principles of marketing. Methods and techniques of evaluating and providing quality customer service. Retail sales principles and practices. Methods and techniques of procuring services and materials. Methods and techniques of financial and statistical analysis. Principles and practices of policy development and administration. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State, and local laws, codes, and regulations. Skill in: Managing and administering a comprehensive customer service program. Ensuring delivery of quality customer service to District clients. Developing and administering departmental goals, objectives, and procedures. Analyzing and assessing policies and operational needs and making appropriate adjustments. Identifying and responding to sensitive community and organizational issues, concerns, and needs. Planning, organizing, directing, and coordinating the work of lower-level staff. Delegating authority and responsibility. Selecting, supervising, training, and evaluating staff. Researching, analyzing, and evaluating new service delivery methods and techniques. Preparing clear and concise administrative and financial reports. Preparing and administering large and complex budgets. Interpreting and applying applicable Federal, State, and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino, is seeking qualified and customer service-driven candidates for the Legal Processing Assistant I/II position - BARSTOW ONLY. This recruitment will remain open u ntil July 7, 2024, at 11:59 PM or until a maximum of 200 applications have been received. Salary Update Effective the first full pay period in October 2024, the salary range will increase by 3%; an approximate bi-weekly range from $21.92 - $30.87 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE About the Position Under general supervision, performs routine to complex court operations support duties requiring journey-level knowledge of court policies, practices, and procedures applicable to assigned section; and performs related duties as assigned. Distinguishing Characteristics The Legal Processing Assistant I is the training level class in this series. Incumbents rotate through various assignments to accommodate employee development, training and staffing needs of the Court District. Within twelve (12) months as a Legal Processing Assistant I, incumbents must demonstrate proficiency in a variety of designated tasks to progress into the Legal Processing Assistant II class. Employees within the Legal Processing Assistant II class are experienced, can perform a variety of assignments, and may provide technical guidance and training to other employees within their unit. Employees in both classes typically report to an Operations Supervisor I/II. Legal Processing Assist ant II may provide on-the-job training. For full position details, please review the job description by clicking this link . Essential Functions Receives, sorts and processes legal documents and mail; receives, verifies and accounts for checks, money orders, credit and cash payments made in person or by mail; reviews documents for sufficiency of information, conformity, jurisdiction, completeness, timeliness, and all required supporting documents in accordance with prescribed filing requirements; returns unacceptable documents noting discrepancies and reasons for return.Creates case files; enters into and retrieves data from the automated case management system; assign and enter applicable statistical codes; files, scans and retrieves legal documents and related case materials; makes and certifies copies; maintains the order of documents in court files, register of actions, paper and electronic file; purges documents in accordance with pre-determined criteria; assembles documents, identifies and organizes documents for transfer to the archives; retrieves records from archives, if necessary.Enters case information on dockets; assists with preparation of court calendars; coordinates the flow of documents necessary for court hearings/calendars; prepares minute orders; enters actions from minute orders into appropriate records.Performs telephone and public counter duties; answers routine questions from the public and refers customers to appropriate court staff; responds to questions regarding court procedures and rules and explains legal filing procedures, calendaring procedures, fees, fines and other processes and requirements; receives and file-stamps documents; accepts filings; may schedule appointments and meetings and make meeting arrangements; assists law enforcement agencies or agents, attorneys and their staff, and other court employees with locating information, documents and other court-related materials.Processes payment transactions and accepts payment for a variety of items, including but not limited to copies, forms, fees, fines, court costs, and citations; prepares and issues receipts; posts payments in the case management system; reconciles and balances monies received against transaction totals.Prepares a variety of case type specific documents such as abstracts, judgments, clerk's transcripts, declarations, notices, letters and other legal documents into finished form; composes letters in response to requests for general information; prepares bench warrants, commitments and releases; issues subpoenas, prepares and certifies copies; checks for completeness prior to sending case file into the courtroom.Check in and process prospective jurors; distributes juror questionnaires; responds to questions concerning jury duty responsibilities, clarifying requirements and explaining the selection process; coordinates activities of the jurors in the jury assembly room; coordinates trial court needs, call in jury panels and prepare daily status calendar; and ensures the needs of prospective jurors are met and may process payments for sworn trial jurors.Performs other duties as assigned. At the Legal Processing Assistant II level: May act as a trainer or assist supervisor in familiarizing new and transferred court employees with assigned duties, processes, procedures and forms; provides technical assistance and guidance in more complex and non-routine activities. Minimum Qualifications Legal Processing Assistant I - Graduation from high school or GED equivalent, and at least six (6) months- of clerical support experience; or an equivalent combination of education, training and experience. One (1) year of coursework twenty-four (24) semester or thirty-six (36) quarter units) from an accredited college may substitute for a maximum of six (6) months of experience. Completion of college-level course work is highly desirable. Knowledge of: Standard office practices and procedures, including record keeping and filing; Customer service practices and telephone etiquette; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Correct English usage, including spelling, grammar and punctuation; Court and/or departmental business processes common for multiple case types; Safety policies and safe work practices applicable to the work. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court or any experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process. Candidates' supplemental question responses may be evaluated and ranked. Candidates successful in step 1 will be invited to perform an assessment and/or screening interviews may be conducted (Exam duration is 2.5 hours).Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process may include a background check and multiple reference checks. Reasonable Accommodations The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Department at (909) 521-3700 or via email at Careers @sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for the position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described on the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer - M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $35,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty- two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 7/7/2024 11:59 PM Pacific
Jun 15, 2024
Full Time
Description The Superior Court of California, County of San Bernardino, is seeking qualified and customer service-driven candidates for the Legal Processing Assistant I/II position - BARSTOW ONLY. This recruitment will remain open u ntil July 7, 2024, at 11:59 PM or until a maximum of 200 applications have been received. Salary Update Effective the first full pay period in October 2024, the salary range will increase by 3%; an approximate bi-weekly range from $21.92 - $30.87 Benefit Highlights VIEW THE 2024 BENEFITS GUIDE About the Position Under general supervision, performs routine to complex court operations support duties requiring journey-level knowledge of court policies, practices, and procedures applicable to assigned section; and performs related duties as assigned. Distinguishing Characteristics The Legal Processing Assistant I is the training level class in this series. Incumbents rotate through various assignments to accommodate employee development, training and staffing needs of the Court District. Within twelve (12) months as a Legal Processing Assistant I, incumbents must demonstrate proficiency in a variety of designated tasks to progress into the Legal Processing Assistant II class. Employees within the Legal Processing Assistant II class are experienced, can perform a variety of assignments, and may provide technical guidance and training to other employees within their unit. Employees in both classes typically report to an Operations Supervisor I/II. Legal Processing Assist ant II may provide on-the-job training. For full position details, please review the job description by clicking this link . Essential Functions Receives, sorts and processes legal documents and mail; receives, verifies and accounts for checks, money orders, credit and cash payments made in person or by mail; reviews documents for sufficiency of information, conformity, jurisdiction, completeness, timeliness, and all required supporting documents in accordance with prescribed filing requirements; returns unacceptable documents noting discrepancies and reasons for return.Creates case files; enters into and retrieves data from the automated case management system; assign and enter applicable statistical codes; files, scans and retrieves legal documents and related case materials; makes and certifies copies; maintains the order of documents in court files, register of actions, paper and electronic file; purges documents in accordance with pre-determined criteria; assembles documents, identifies and organizes documents for transfer to the archives; retrieves records from archives, if necessary.Enters case information on dockets; assists with preparation of court calendars; coordinates the flow of documents necessary for court hearings/calendars; prepares minute orders; enters actions from minute orders into appropriate records.Performs telephone and public counter duties; answers routine questions from the public and refers customers to appropriate court staff; responds to questions regarding court procedures and rules and explains legal filing procedures, calendaring procedures, fees, fines and other processes and requirements; receives and file-stamps documents; accepts filings; may schedule appointments and meetings and make meeting arrangements; assists law enforcement agencies or agents, attorneys and their staff, and other court employees with locating information, documents and other court-related materials.Processes payment transactions and accepts payment for a variety of items, including but not limited to copies, forms, fees, fines, court costs, and citations; prepares and issues receipts; posts payments in the case management system; reconciles and balances monies received against transaction totals.Prepares a variety of case type specific documents such as abstracts, judgments, clerk's transcripts, declarations, notices, letters and other legal documents into finished form; composes letters in response to requests for general information; prepares bench warrants, commitments and releases; issues subpoenas, prepares and certifies copies; checks for completeness prior to sending case file into the courtroom.Check in and process prospective jurors; distributes juror questionnaires; responds to questions concerning jury duty responsibilities, clarifying requirements and explaining the selection process; coordinates activities of the jurors in the jury assembly room; coordinates trial court needs, call in jury panels and prepare daily status calendar; and ensures the needs of prospective jurors are met and may process payments for sworn trial jurors.Performs other duties as assigned. At the Legal Processing Assistant II level: May act as a trainer or assist supervisor in familiarizing new and transferred court employees with assigned duties, processes, procedures and forms; provides technical assistance and guidance in more complex and non-routine activities. Minimum Qualifications Legal Processing Assistant I - Graduation from high school or GED equivalent, and at least six (6) months- of clerical support experience; or an equivalent combination of education, training and experience. One (1) year of coursework twenty-four (24) semester or thirty-six (36) quarter units) from an accredited college may substitute for a maximum of six (6) months of experience. Completion of college-level course work is highly desirable. Knowledge of: Standard office practices and procedures, including record keeping and filing; Customer service practices and telephone etiquette; Court ordinances, codes, procedures and practices regarding computer hardware, software and data security; Correct English usage, including spelling, grammar and punctuation; Court and/or departmental business processes common for multiple case types; Safety policies and safe work practices applicable to the work. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court or any experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process. Candidates' supplemental question responses may be evaluated and ranked. Candidates successful in step 1 will be invited to perform an assessment and/or screening interviews may be conducted (Exam duration is 2.5 hours).Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process may include a background check and multiple reference checks. Reasonable Accommodations The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Department at (909) 521-3700 or via email at Careers @sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for the position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described on the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer - M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $35,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty- two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 7/7/2024 11:59 PM Pacific
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The Assistant Chief Technology Officer leads multiple divisions within the newly formed IT Department including Business Intelligence/GIS, Business Applications, and Project Management. This 12-member team is responsible for aligning functions and services to best support the organization. This leader is committed to developing an integrated, collaborative, service focused organization dedicated to staff development and continuous improvement. The Assistant Chief Technology Officer will incorporate service industry best practices in carrying out the City of Ventura 5-Year Information Technology Strategic Plan. This position is designated as “at will.” At will employees serve at the pleasure of the appointing authority and are subject to discharge without cause and without appeal. WHAT YOU’LL DO The Assistant Chief Technology Officer will lead the following divisions which include these specific services: Business Intelligence/GIS: Develops, implements, integrates, operates, and maintains the City’s analytic reports, geographic information system, and dashboards. Business Applications : Maintains the City’s enterprise systems and business application portfolio, which includes the City’s Enterprise Resource Planning system (ERP) as well as all core operational business applications. Manages the integrations, data, and workflows tied to all systems. Project Management: Oversees the planning, execution, and delivery of IT projects within specified timelines, budgets, and quality standards. This position will be responsible for continuous improvement of services, as well as collaboration and integration of all activities within their managed divisions. This leader will administer a $2.8 million-dollar annual budget, in addition to having oversight of the budgets for two capital improvement projects which include the ERP and customer relationship management (CRM) system. The primary role of this position is to make decisions leveraging technology and resources to maintain high customer service levels while implementing strategies and guiding principles which align with the business needs. WHO YOU ARE As the Assistant Chief Technology Officer, you will relate well to a variety of personalities within an organization and view organizational politics as a necessary part of business life, maneuvering through complex situations effectively. You must come with a level supervisory/management experience which allows you to quickly read talent and effectively and equitably manage the creative process in others. You will be required to display your intellectual horsepower to meet the challenges in a newly formed organization while continuing to drive for results. You must be able to present the candid facts in an appropriate and helpful manner acting in line with the core values of the organization in both good and bad times. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here ASSISTANT CHIEF TECHNOLOGY OFFICER . --------------------------------------------------------------------------------------------------------------------------- THE SCHEDULE This recruitment will follow the below timeline. Monday, July 15, 2024, 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. Monday, July 22, 2024 - Candidates will be notified by email of their status by this date. Week of July 29, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of August 5, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Monday, August 19, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $152,041.34 - $203,735.58 Annually DOQ (effective July 6, 2024) BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Monday, July 15, 2024, 5:30 pm. If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of training, education, and experience equivalent to a bachelor's degree in computer science, management information systems, mathematics, or a related field; and Six years of progressively responsible enterprise-level experience in programming and systems analysis including two years of supervisory responsibility. Experience in a public agency is preferred. License : Possession of, or ability to obtain, a valid California driver license. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Monday, July 15, 2024, 5:30 pm. APPLICATION REVIEW : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of July 29, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for Week of August 5, 2024. Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Direct Deposit: Paychecks are automatically deposited to employee accounts. Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : This is an 'At Will' position, subject to discharge without notice or right to appeal. Deferred Compensation: The City contributes $442 per year to at 457 Plan, and will match $1650 per year contributed by the employee, for a total benefit of $2092 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and their dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance : City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 3 weeks per year, increasing to 4 weeks after 5 years of service, for managers. Four weeks per year for Department Heads. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Administrative Leave: Up to 80 hours per year. Sick Leave: 96-hour-bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Annual physical examination: City-paid annual physical examination. Auto allowance: $275 per month for Managers. Tuition Reimbursement: $2,500 per fiscal year for tuition and books for course taken at accredited institution. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 7/15/2024 5:30 PM Pacific
Jun 14, 2024
Full Time
THE POSITION The Assistant Chief Technology Officer leads multiple divisions within the newly formed IT Department including Business Intelligence/GIS, Business Applications, and Project Management. This 12-member team is responsible for aligning functions and services to best support the organization. This leader is committed to developing an integrated, collaborative, service focused organization dedicated to staff development and continuous improvement. The Assistant Chief Technology Officer will incorporate service industry best practices in carrying out the City of Ventura 5-Year Information Technology Strategic Plan. This position is designated as “at will.” At will employees serve at the pleasure of the appointing authority and are subject to discharge without cause and without appeal. WHAT YOU’LL DO The Assistant Chief Technology Officer will lead the following divisions which include these specific services: Business Intelligence/GIS: Develops, implements, integrates, operates, and maintains the City’s analytic reports, geographic information system, and dashboards. Business Applications : Maintains the City’s enterprise systems and business application portfolio, which includes the City’s Enterprise Resource Planning system (ERP) as well as all core operational business applications. Manages the integrations, data, and workflows tied to all systems. Project Management: Oversees the planning, execution, and delivery of IT projects within specified timelines, budgets, and quality standards. This position will be responsible for continuous improvement of services, as well as collaboration and integration of all activities within their managed divisions. This leader will administer a $2.8 million-dollar annual budget, in addition to having oversight of the budgets for two capital improvement projects which include the ERP and customer relationship management (CRM) system. The primary role of this position is to make decisions leveraging technology and resources to maintain high customer service levels while implementing strategies and guiding principles which align with the business needs. WHO YOU ARE As the Assistant Chief Technology Officer, you will relate well to a variety of personalities within an organization and view organizational politics as a necessary part of business life, maneuvering through complex situations effectively. You must come with a level supervisory/management experience which allows you to quickly read talent and effectively and equitably manage the creative process in others. You will be required to display your intellectual horsepower to meet the challenges in a newly formed organization while continuing to drive for results. You must be able to present the candid facts in an appropriate and helpful manner acting in line with the core values of the organization in both good and bad times. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here ASSISTANT CHIEF TECHNOLOGY OFFICER . --------------------------------------------------------------------------------------------------------------------------- THE SCHEDULE This recruitment will follow the below timeline. Monday, July 15, 2024, 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. Monday, July 22, 2024 - Candidates will be notified by email of their status by this date. Week of July 29, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of August 5, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Monday, August 19, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $152,041.34 - $203,735.58 Annually DOQ (effective July 6, 2024) BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Monday, July 15, 2024, 5:30 pm. If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of training, education, and experience equivalent to a bachelor's degree in computer science, management information systems, mathematics, or a related field; and Six years of progressively responsible enterprise-level experience in programming and systems analysis including two years of supervisory responsibility. Experience in a public agency is preferred. License : Possession of, or ability to obtain, a valid California driver license. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Monday, July 15, 2024, 5:30 pm. APPLICATION REVIEW : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of July 29, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for Week of August 5, 2024. Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Direct Deposit: Paychecks are automatically deposited to employee accounts. Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : This is an 'At Will' position, subject to discharge without notice or right to appeal. Deferred Compensation: The City contributes $442 per year to at 457 Plan, and will match $1650 per year contributed by the employee, for a total benefit of $2092 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and their dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance : City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 3 weeks per year, increasing to 4 weeks after 5 years of service, for managers. Four weeks per year for Department Heads. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Administrative Leave: Up to 80 hours per year. Sick Leave: 96-hour-bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Annual physical examination: City-paid annual physical examination. Auto allowance: $275 per month for Managers. Tuition Reimbursement: $2,500 per fiscal year for tuition and books for course taken at accredited institution. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 7/15/2024 5:30 PM Pacific
The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position About the Position The Assessment-Records Assistant I/ II performs a range of activities related to the processing and indexing of filed and recorded official documents and preparing and maintaining the assessment roll and property records; providing direct customer service; and performs a variety of clerical support functions in the Assessor and Recorder-County Clerk Divisions of the Assessor-Recorder-County Clerk Department. Within the Assessor Division, the Assessment-Records Assistant I/ II responds to customer questions relating to vessel assessments and prepares, mails and processes vessel property statements and other notifications. They also share responsibility for maintaining the vessel property tax roll with respect to setting up new records, deleting old ones, and ensuring the accuracy of existing vessel records and accounts. They also fulfill routine customer requests such as address changes, providing copies of building records and parcel maps and the corresponding cashiering of those requests when fees are due. The Assessment-Records Assistant II is the journey-level classification in the Assessment-Records Assistant series. This recruitment is being conducted to fill one full-time vacancy which may be filled at the Assessment-Records Assistant I or Assessment-Records Assistant II level depending on qualifications in the Assessor and Record-County Clerk Divisions of the Assessor-Recorder-County Clerk Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. Assessment-Records Assistant I salary is as follows: $26.72 - $31.41 Hourly $2,137.60 - $2,512.80 Biweekly $4,631.46 - $5,444.40 Monthly $55,577.60 - $65,332.80 Annually Assessment-Records Assistant II salary is as follows: $28.86 - $33.98 Hourly $2,308.80 - $2,718.40 Biweekly $5,002.40 - $5,889.86 Monthly $60,028.80 - 70,678.40 Annually Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Assessment-Records Assistant I: Experience : One year of general clerical experience performing support duties similar to those found in a County Assessor, Recorder, or Clerk Office, a title company, or financial institution is highly desirable. AND Education : Equivalent to completion of the twelfth grade. Additional course work in real estate, appraisal, finance, or paralegal fields is highly desirable. Assessment-Records Assistant II: Experience: Two years of directly related experience working with assessment records or legal documents found in a County Assessor, Recorder, and/or Clerk Office, a title company or financial institution; or, one year of experience as an Assessment-Records Assistant I in Napa County. AND Education: Equivalent to completion of the twelfth grade. Additional course work in real estate, appraisal, finance, or paralegal fields is highly desirable. License or Certificate*: Possession of, or ability to obtain, a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. The Recruitment Process Application Deadline 5:00 pm (PST) on June 26, 2024 Application Screening By June 27, 2025 Supplemental Questions Scoring Week of July 1, 2024 Supplemental questions will be scored by the subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Exam Week of July 15, 2024 (Tentative) Establish Eligibility List Week of July 22, 2024 Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties Example of Duties To view the full job description, including the example of duties, please click Assessment-Records Assistant I or Assessment-Records Assistant II. . Napa County employees automatically become Disaster Service Workers. This means that when Napa County experience emergencies (earthquakes, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (Cal. Gov. Code § 3101.) Benefits Learn more about the benefits package for this position HERE . ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 6/26/2024 5:00 PM Pacific
Jun 13, 2024
Full Time
The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position About the Position The Assessment-Records Assistant I/ II performs a range of activities related to the processing and indexing of filed and recorded official documents and preparing and maintaining the assessment roll and property records; providing direct customer service; and performs a variety of clerical support functions in the Assessor and Recorder-County Clerk Divisions of the Assessor-Recorder-County Clerk Department. Within the Assessor Division, the Assessment-Records Assistant I/ II responds to customer questions relating to vessel assessments and prepares, mails and processes vessel property statements and other notifications. They also share responsibility for maintaining the vessel property tax roll with respect to setting up new records, deleting old ones, and ensuring the accuracy of existing vessel records and accounts. They also fulfill routine customer requests such as address changes, providing copies of building records and parcel maps and the corresponding cashiering of those requests when fees are due. The Assessment-Records Assistant II is the journey-level classification in the Assessment-Records Assistant series. This recruitment is being conducted to fill one full-time vacancy which may be filled at the Assessment-Records Assistant I or Assessment-Records Assistant II level depending on qualifications in the Assessor and Record-County Clerk Divisions of the Assessor-Recorder-County Clerk Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. Assessment-Records Assistant I salary is as follows: $26.72 - $31.41 Hourly $2,137.60 - $2,512.80 Biweekly $4,631.46 - $5,444.40 Monthly $55,577.60 - $65,332.80 Annually Assessment-Records Assistant II salary is as follows: $28.86 - $33.98 Hourly $2,308.80 - $2,718.40 Biweekly $5,002.40 - $5,889.86 Monthly $60,028.80 - 70,678.40 Annually Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Assessment-Records Assistant I: Experience : One year of general clerical experience performing support duties similar to those found in a County Assessor, Recorder, or Clerk Office, a title company, or financial institution is highly desirable. AND Education : Equivalent to completion of the twelfth grade. Additional course work in real estate, appraisal, finance, or paralegal fields is highly desirable. Assessment-Records Assistant II: Experience: Two years of directly related experience working with assessment records or legal documents found in a County Assessor, Recorder, and/or Clerk Office, a title company or financial institution; or, one year of experience as an Assessment-Records Assistant I in Napa County. AND Education: Equivalent to completion of the twelfth grade. Additional course work in real estate, appraisal, finance, or paralegal fields is highly desirable. License or Certificate*: Possession of, or ability to obtain, a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. The Recruitment Process Application Deadline 5:00 pm (PST) on June 26, 2024 Application Screening By June 27, 2025 Supplemental Questions Scoring Week of July 1, 2024 Supplemental questions will be scored by the subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Exam Week of July 15, 2024 (Tentative) Establish Eligibility List Week of July 22, 2024 Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year. The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties Example of Duties To view the full job description, including the example of duties, please click Assessment-Records Assistant I or Assessment-Records Assistant II. . Napa County employees automatically become Disaster Service Workers. This means that when Napa County experience emergencies (earthquakes, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (Cal. Gov. Code § 3101.) Benefits Learn more about the benefits package for this position HERE . ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 6/26/2024 5:00 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position Contra Costa County has an exciting opportunity for Library Literacy Assistants. We are recruiting to fill one (1) vacant position which is assigned to work out of the Antioch and Concord Project Second Chance (PSC) offices. This is a bilingual position that requires fluency in Spanish and English. The Contra Costa County Library is a forward-looking department of the County with 26 community libraries serving as the pulse of their respective communities. The mission of Contra Costa County Library is "Bringing people and ideas together". Contra Costa County Library is the pulse of our community. Working together, we spark imagination, fuel potential, and connect people with ideas to each other. The Library Literacy Assistant supports outreach and recruitment activities, family literacy, and learner and volunteer retention within the Library’s adult literacy program. We are looking for someone who is: a team player effective at establishing working relationships with others committed to fostering a diverse working and learning environment flexible and open to learning new skills customer-service oriented enthusiastic about serving in a program support capacity What you will typically be responsible for: Supporting adult learners in meeting their literacy goals through individualized and group support, including connection to community resources Coordinating quarterly family literacy events and ordering and maintaining a collection of family literacy materials Promoting literacy services on social media and at community meetings and outreach events Coordinating program publications, including program newsletter and annual book of student writing Supporting volunteer retention through ongoing volunteer appreciation activities Using program database to maintain accurate record of activities and access tutor and learner information These are a few reasons you might love this job: You will work with diverse, inspirational learners and volunteers who are dedicated to making a positive change in their lives and community Supportive and collaborative colleagues will work with you on an impactful and important mission Your work environment will promote lifelong learning, providing many professional development opportunities A variety of job tasks will keep you interested and engaged You will work in an organization that values diversity and inclusion Here are a few challenges you might face in this job: You must be able to work one evening per week and up to 12 Saturdays per year Your work setting may not always be conducive to privacy, and you may need to work around some distractions Customer service issues may arise that require delicate handling Competencies required for this position: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Reading Comprehension: Understanding and using written information Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Learning Agility: Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace The eligible list established from this recruitment process will be valid for 6 months. To review the full classification specifications for this class please follow this link: Library Literacy Assistant Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Education/Experience Options: Possession of a baccalaureate degree from an accredited college or university with a major in education, speech pathology and audiology, psychology, communications, humanities, social science or behavioral science field; or 200 hours of previous tutoring experience in an established literacy program and possession of either 1) 60 semester or 90 quarter units from an accredited college or university or 2) certification as a teacher. Desirable Qualifications: Experience working with adult learners in any environment Experience with community outreach Professional working proficiency or better in a language other than English Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Skills Assessment: Candidates invited to take the online skills assessment will need access to a computer and internet. Topics of this assessment may include, but are not limited to: Attention to Detail, Critical Thinking, Customer Focus, and Teamwork. (Weighted 100%) The online assessment is tentatively scheduled to take place via computer (remotely) July 9- 14, 2024. The multiple choice assessment will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment. If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will not have the option to re-take the exam. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 6/30/2024 11:59 PM Pacific
Jun 11, 2024
Full Time
The Position Contra Costa County has an exciting opportunity for Library Literacy Assistants. We are recruiting to fill one (1) vacant position which is assigned to work out of the Antioch and Concord Project Second Chance (PSC) offices. This is a bilingual position that requires fluency in Spanish and English. The Contra Costa County Library is a forward-looking department of the County with 26 community libraries serving as the pulse of their respective communities. The mission of Contra Costa County Library is "Bringing people and ideas together". Contra Costa County Library is the pulse of our community. Working together, we spark imagination, fuel potential, and connect people with ideas to each other. The Library Literacy Assistant supports outreach and recruitment activities, family literacy, and learner and volunteer retention within the Library’s adult literacy program. We are looking for someone who is: a team player effective at establishing working relationships with others committed to fostering a diverse working and learning environment flexible and open to learning new skills customer-service oriented enthusiastic about serving in a program support capacity What you will typically be responsible for: Supporting adult learners in meeting their literacy goals through individualized and group support, including connection to community resources Coordinating quarterly family literacy events and ordering and maintaining a collection of family literacy materials Promoting literacy services on social media and at community meetings and outreach events Coordinating program publications, including program newsletter and annual book of student writing Supporting volunteer retention through ongoing volunteer appreciation activities Using program database to maintain accurate record of activities and access tutor and learner information These are a few reasons you might love this job: You will work with diverse, inspirational learners and volunteers who are dedicated to making a positive change in their lives and community Supportive and collaborative colleagues will work with you on an impactful and important mission Your work environment will promote lifelong learning, providing many professional development opportunities A variety of job tasks will keep you interested and engaged You will work in an organization that values diversity and inclusion Here are a few challenges you might face in this job: You must be able to work one evening per week and up to 12 Saturdays per year Your work setting may not always be conducive to privacy, and you may need to work around some distractions Customer service issues may arise that require delicate handling Competencies required for this position: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Reading Comprehension: Understanding and using written information Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Learning Agility: Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace The eligible list established from this recruitment process will be valid for 6 months. To review the full classification specifications for this class please follow this link: Library Literacy Assistant Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Education/Experience Options: Possession of a baccalaureate degree from an accredited college or university with a major in education, speech pathology and audiology, psychology, communications, humanities, social science or behavioral science field; or 200 hours of previous tutoring experience in an established literacy program and possession of either 1) 60 semester or 90 quarter units from an accredited college or university or 2) certification as a teacher. Desirable Qualifications: Experience working with adult learners in any environment Experience with community outreach Professional working proficiency or better in a language other than English Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Skills Assessment: Candidates invited to take the online skills assessment will need access to a computer and internet. Topics of this assessment may include, but are not limited to: Attention to Detail, Critical Thinking, Customer Focus, and Teamwork. (Weighted 100%) The online assessment is tentatively scheduled to take place via computer (remotely) July 9- 14, 2024. The multiple choice assessment will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment. If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will not have the option to re-take the exam. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 6/30/2024 11:59 PM Pacific
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Assistant Director of Public Works - Utilities
City of Sugar Land, TX
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-director-of-public-works-utilities/
About Sugar Land, TX
WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses can Enjoy a Life Better than They Can Even Imagine.
Sugar Land has always been a trailblazing city - fearlessly forging new paths and surpassing expectations while delivering top-tier services to our residents. According to our last Citizen Satisfaction Survey, 95% of residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is.
A full-service municipality, Sugar Land provides the highest quality of affordable services to meet the needs of its residents. Master-planned communities and welcoming neighborhoods enhance home values and create a sense of belonging. The community offers outstanding schools, libraries, civic organizations, and other resources that make Sugar Land a great place to work, live, and raise a family. Sugar Land is rich in culture and one of the most diverse cities in the nation.
There’s plenty to do in beautiful Sugar Land including a world - class baseball park, several museums, and the Smart Financial Centre at Sugar Land – one of the nation’s top ranked entertainment venues. Festivals, outdoor activities, world-class dining, and much more offer something for everyone.
City Government
The City of Sugar Land operates under a visionary council-manager framework, spearheading a revolution in municipal leadership. At the helm of this transformative model is the City Manager, alongside an agile Executive Team, orchestrating the synergy of 917 Full-Time Equivalent (FTE) employees and stewarding a monumental $353 million fiscal year 2024 budget.
But what truly sets Sugar Land apart is its unwavering commitment to innovation and strategic foresight. The recently adopted budget is not merely a financial document; it is a manifesto of intention, meticulously crafted to harmonize with the city's eight strategic outcomes, as envisioned by the esteemed City Council:
Finance: strong and viable
Community: safe and secure
Economy: thriving and vibrant
Culture: dynamic and fun
People: welcoming and engaged
Infrastructure: strong and resilient
Transportation: connected and convenient
Government: respected and influential
Utilities Department
The City of Sugar Land serves about 40,000 accounts representing more than 110,000 people in a 43-square-mile service area. We are committed to meeting the needs of our growing community while providing reliable service to our customers.
The Utilities Department exists to produce and supply safe water for domestic use, uninterrupted wastewater collection/treatment services, solid waste services and stormwater management that satisfies the needs of all residential and commercial customers.
The team of 102 authorized FTEs, working with a budget of just over $46 million annually, accomplishes these goals through a team divided into eight major divisions:
Groundwater Treatment- treats and supplies safe drinking water to the community by managing 12 groundwater plants and elevated water tanks within 4 public water systems.
Surface Water Treatment Plant- treats and supplies safe drinking water to the community by managing a 11MGD surface water treatment plant.
Water Quality- provides laboratory services in sampling, analyzing, evaluating, reporting and consulting on City water quality and plant operational issues. The division also administers backflow prevention and industrial waste programs.
Water Resources Management- oversees the implementation of the City’s the Integrated Water Resources Plan, Groundwater Reduction Plan program, and water conservation program to ensure reliable water supplies for the future and promote efficient use of the community's resources throughpublic education campaigns and rebate programs.
Wastewater Facilities- responsible for operations and maintenance of the City’s 130+ lift stations and managing the contracts for operations of the City’s 4 wastewater treatment plants.
Customer Service/ Water Distribution and Wastewater Collection- responsible for handling customer requests and complaints and managing connects and disconnects; responsible for maintaining approximately 1,100 miles of water and sewer mains and appurtenances in the city, as well as installing new services.
Advanced Metering Infrastructure- the City is in the final stage of construction of an AMI system to remotely read the 40,000 connections.
Solid Waste and Stormwater- responsible for management of the residential solid waste contract, commercial solid waste license program, and recycling drop-off centers; implementation of the Stormwater Management Plan and education on the stormwater system and regulations, while promoting environmental stewardship.
The Position
Under the direction of the Director of Utilities, the Assistant Director of Utilities plans, directs and reviews the activities and operations of the Water/Wastewater Utilities Division, including long range water and infrastructure planning and CIP development. Key responsibilities include:
Directing the development of the divisional budget and ensure budget adherence throughout the year.
Ensuring efficient utilization of division resources to achieve maximum productivity and customer satisfaction.
Developing, recommending, and administering policies and programs to ensure legal compliance and sound financial practices are achieved.
Providing City management, City Council and Boards with quality, accurate, and timely information and/or recommendations for action at public meetings.
Participating in department- and city-wide process improvement and performance management efforts.
Establishing and maintaining a working environment conducive to positive morale, innovation, quality, creativity, and teamwork. Provide development opportunities, mentoring, and succession planning to attract and retain qualified employees.
Ideal Candidate
The ideal candidate should be an innovative, adaptable, and visionary leader with experience in building and maintaining relationships with City management, City Council and Boards, and the community. They must be committed to excellence and have a high standard of customer service, professionalism, and accountability, and have a track record of conveying organizational vision and delivering quality results.
The ideal candidate will have excellent communication and negotiation skills in situations that require considerable tact and judgment in response to customers, general public and contractors. They will have experience in strategic planning, capital improvement projects, and should possess financial knowledge to include fiscal planning, and budget management.
Qualifications
The preferred way to obtain the minimum knowledge, skills, and abilities to perform the essential duties and responsibilities of this position are listed below. The City reserves the right to allow substitutions if a candidate exceeds requirements in one area but may be deficient in another.
Education: Bachelor’s Degree from an accredited four-year college or university, with major course work in Civil or Environmental Engineering, Water Resource Planning, Business Administration, Public Administration, or a related field. A Master’s degree is preferred.
Experience: Five years of progressively responsible experience in the administration and planning of water utility operations, wastewater collection/treatment services, groundwater, surface water, and infrastructure management, which includes at least three years of significant supervisory or management experience.
Licenses: Professional Engineer (PE), and TCEQ Water and Wastewater Licensure are preferred. Must have a valid Texas Driver’s License or obtain one within three months of hire.
Compensation
The successful candidate will receive a highly competitive salary with an excellent benefits package that considers the candidate’s qualifications and track record of career success.
Sugar Land’s benefits and perks are available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; 9 fixed holidays and up to 3 floating holidays each year; paid sick and vacation; 6 weeks of paid parental leave for new/growing families; a robust pension plan with TMRS, including the City’s 2:1 match of your 7% contribution; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com Reference: COSADPWU
Affion Public PO Box 794 Hershey, PA 17033 888.321.4922 www.affionpublic.com
*The deadline to receive resumes is July 03, 2024*
The City of Sugar Land is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, age, or disability in employment or the provision of services.
Jun 05, 2024
Full Time
Assistant Director of Public Works - Utilities
City of Sugar Land, TX
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-director-of-public-works-utilities/
About Sugar Land, TX
WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses can Enjoy a Life Better than They Can Even Imagine.
Sugar Land has always been a trailblazing city - fearlessly forging new paths and surpassing expectations while delivering top-tier services to our residents. According to our last Citizen Satisfaction Survey, 95% of residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is.
A full-service municipality, Sugar Land provides the highest quality of affordable services to meet the needs of its residents. Master-planned communities and welcoming neighborhoods enhance home values and create a sense of belonging. The community offers outstanding schools, libraries, civic organizations, and other resources that make Sugar Land a great place to work, live, and raise a family. Sugar Land is rich in culture and one of the most diverse cities in the nation.
There’s plenty to do in beautiful Sugar Land including a world - class baseball park, several museums, and the Smart Financial Centre at Sugar Land – one of the nation’s top ranked entertainment venues. Festivals, outdoor activities, world-class dining, and much more offer something for everyone.
City Government
The City of Sugar Land operates under a visionary council-manager framework, spearheading a revolution in municipal leadership. At the helm of this transformative model is the City Manager, alongside an agile Executive Team, orchestrating the synergy of 917 Full-Time Equivalent (FTE) employees and stewarding a monumental $353 million fiscal year 2024 budget.
But what truly sets Sugar Land apart is its unwavering commitment to innovation and strategic foresight. The recently adopted budget is not merely a financial document; it is a manifesto of intention, meticulously crafted to harmonize with the city's eight strategic outcomes, as envisioned by the esteemed City Council:
Finance: strong and viable
Community: safe and secure
Economy: thriving and vibrant
Culture: dynamic and fun
People: welcoming and engaged
Infrastructure: strong and resilient
Transportation: connected and convenient
Government: respected and influential
Utilities Department
The City of Sugar Land serves about 40,000 accounts representing more than 110,000 people in a 43-square-mile service area. We are committed to meeting the needs of our growing community while providing reliable service to our customers.
The Utilities Department exists to produce and supply safe water for domestic use, uninterrupted wastewater collection/treatment services, solid waste services and stormwater management that satisfies the needs of all residential and commercial customers.
The team of 102 authorized FTEs, working with a budget of just over $46 million annually, accomplishes these goals through a team divided into eight major divisions:
Groundwater Treatment- treats and supplies safe drinking water to the community by managing 12 groundwater plants and elevated water tanks within 4 public water systems.
Surface Water Treatment Plant- treats and supplies safe drinking water to the community by managing a 11MGD surface water treatment plant.
Water Quality- provides laboratory services in sampling, analyzing, evaluating, reporting and consulting on City water quality and plant operational issues. The division also administers backflow prevention and industrial waste programs.
Water Resources Management- oversees the implementation of the City’s the Integrated Water Resources Plan, Groundwater Reduction Plan program, and water conservation program to ensure reliable water supplies for the future and promote efficient use of the community's resources throughpublic education campaigns and rebate programs.
Wastewater Facilities- responsible for operations and maintenance of the City’s 130+ lift stations and managing the contracts for operations of the City’s 4 wastewater treatment plants.
Customer Service/ Water Distribution and Wastewater Collection- responsible for handling customer requests and complaints and managing connects and disconnects; responsible for maintaining approximately 1,100 miles of water and sewer mains and appurtenances in the city, as well as installing new services.
Advanced Metering Infrastructure- the City is in the final stage of construction of an AMI system to remotely read the 40,000 connections.
Solid Waste and Stormwater- responsible for management of the residential solid waste contract, commercial solid waste license program, and recycling drop-off centers; implementation of the Stormwater Management Plan and education on the stormwater system and regulations, while promoting environmental stewardship.
The Position
Under the direction of the Director of Utilities, the Assistant Director of Utilities plans, directs and reviews the activities and operations of the Water/Wastewater Utilities Division, including long range water and infrastructure planning and CIP development. Key responsibilities include:
Directing the development of the divisional budget and ensure budget adherence throughout the year.
Ensuring efficient utilization of division resources to achieve maximum productivity and customer satisfaction.
Developing, recommending, and administering policies and programs to ensure legal compliance and sound financial practices are achieved.
Providing City management, City Council and Boards with quality, accurate, and timely information and/or recommendations for action at public meetings.
Participating in department- and city-wide process improvement and performance management efforts.
Establishing and maintaining a working environment conducive to positive morale, innovation, quality, creativity, and teamwork. Provide development opportunities, mentoring, and succession planning to attract and retain qualified employees.
Ideal Candidate
The ideal candidate should be an innovative, adaptable, and visionary leader with experience in building and maintaining relationships with City management, City Council and Boards, and the community. They must be committed to excellence and have a high standard of customer service, professionalism, and accountability, and have a track record of conveying organizational vision and delivering quality results.
The ideal candidate will have excellent communication and negotiation skills in situations that require considerable tact and judgment in response to customers, general public and contractors. They will have experience in strategic planning, capital improvement projects, and should possess financial knowledge to include fiscal planning, and budget management.
Qualifications
The preferred way to obtain the minimum knowledge, skills, and abilities to perform the essential duties and responsibilities of this position are listed below. The City reserves the right to allow substitutions if a candidate exceeds requirements in one area but may be deficient in another.
Education: Bachelor’s Degree from an accredited four-year college or university, with major course work in Civil or Environmental Engineering, Water Resource Planning, Business Administration, Public Administration, or a related field. A Master’s degree is preferred.
Experience: Five years of progressively responsible experience in the administration and planning of water utility operations, wastewater collection/treatment services, groundwater, surface water, and infrastructure management, which includes at least three years of significant supervisory or management experience.
Licenses: Professional Engineer (PE), and TCEQ Water and Wastewater Licensure are preferred. Must have a valid Texas Driver’s License or obtain one within three months of hire.
Compensation
The successful candidate will receive a highly competitive salary with an excellent benefits package that considers the candidate’s qualifications and track record of career success.
Sugar Land’s benefits and perks are available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; 9 fixed holidays and up to 3 floating holidays each year; paid sick and vacation; 6 weeks of paid parental leave for new/growing families; a robust pension plan with TMRS, including the City’s 2:1 match of your 7% contribution; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com Reference: COSADPWU
Affion Public PO Box 794 Hershey, PA 17033 888.321.4922 www.affionpublic.com
*The deadline to receive resumes is July 03, 2024*
The City of Sugar Land is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, age, or disability in employment or the provision of services.
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Service Program Assistant (SSPA) vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. We are looking for someone who is: Highly organized and detail-oriented Able to thrive in a customer-focused environment Adaptable to change and able to adjust priorities to serve the needs of the community Able to demonstrate empathy in difficult or complex circumstances Able to work effectively with various community stakeholders What you will typically be responsible for: Conducting Interviews with applicants to determine eligibility and the need for public social programs and services Assisting with the completion of applications and declaration forms upon which eligibility decisions are based Performing case reviews to assess case accuracy ensuring Federal, State, and County regulations and policies are met Initiating procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs Providing information and making routine referrals to resources available through the County and community Maintaining case records and preparing detailed reports A few reasons you might love this job: You will work in a fast-paced environment You will have opportunities for promotional growth You will have a daily impact by providing assistance to vulnerable members of the community A few challenges you might face in this job : You will work on multiple assignments with competing deadlines You will be expected to process a high volume of work You may deal with difficult individuals Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Mathematical Facility : Performing computations and solving mathematical problems Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Self-Management : Showing personal organization, self-discipline, and dependability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Licensed Required: Possession of a valid California Motor Vehicle Operator’s License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma or G.E.D. equivalency or a high school proficiency certification. Experience : Six (6) months of full-time experience in a classification in a California County with the responsibility for public assistance eligibility determination. Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Mathematical Facility, Adaptability, Attention to Detail, Displaying Ownership, Self-Management and Writing. (Weighted 100%). Tentative Dates: The Online Multiple-Choice Test is tentatively scheduled to take place during the week of 1/4/2024-1/9/2024. The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Service Program Assistant (SSPA) vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. We are looking for someone who is: Highly organized and detail-oriented Able to thrive in a customer-focused environment Adaptable to change and able to adjust priorities to serve the needs of the community Able to demonstrate empathy in difficult or complex circumstances Able to work effectively with various community stakeholders What you will typically be responsible for: Conducting Interviews with applicants to determine eligibility and the need for public social programs and services Assisting with the completion of applications and declaration forms upon which eligibility decisions are based Performing case reviews to assess case accuracy ensuring Federal, State, and County regulations and policies are met Initiating procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs Providing information and making routine referrals to resources available through the County and community Maintaining case records and preparing detailed reports A few reasons you might love this job: You will work in a fast-paced environment You will have opportunities for promotional growth You will have a daily impact by providing assistance to vulnerable members of the community A few challenges you might face in this job : You will work on multiple assignments with competing deadlines You will be expected to process a high volume of work You may deal with difficult individuals Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Mathematical Facility : Performing computations and solving mathematical problems Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Self-Management : Showing personal organization, self-discipline, and dependability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Licensed Required: Possession of a valid California Motor Vehicle Operator’s License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma or G.E.D. equivalency or a high school proficiency certification. Experience : Six (6) months of full-time experience in a classification in a California County with the responsibility for public assistance eligibility determination. Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Mathematical Facility, Adaptability, Attention to Detail, Displaying Ownership, Self-Management and Writing. (Weighted 100%). Tentative Dates: The Online Multiple-Choice Test is tentatively scheduled to take place during the week of 1/4/2024-1/9/2024. The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/13/24, 6/17/24, *7/15/24, *8/12/24 (Final) Under general supervision, the Assistant Planner performs analytical planning and environmental work in the administration and development of community and general plans, zoning regulations and environmental documents; explains the planning program, policies, local ordinances and State and Federal regulations to the public. Examples of Knowledge and Abilities Knowledge of Applicable federal, state and local laws, codes, ordinances, regulations, policies, and procedures related to urban planning, environmental regulations, and community development Various aspects of human ecological relationships Principles, practices, and techniques of urban and regional planning Principles and practices of governmental planning with particular reference to urbanizing areas Trends and statistics affecting community planning The State Planning, Zoning and Land Use laws, Subdivision Map Act, California Environmental Quality Act, National Environmental Policy Act, and pertinent County ordinances such as the Zoning Code Statistics and graphic presentation techniques Basic principles of urban planning Basic research and statistical methods and procedures Principles, practices and techniques of drafting and graphic design Procedures for gathering land use data Public speaking and presentation techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Collect, compile, analyze and interpret data pertaining to planning, environmental, land use and zoning issues Prepare technical and statistical documents Prepare required maps and other graphical material Evaluate statistical data and present facts and conclusions Develop and maintain cooperative, effective working relationships with the public, community groups, and other government agencies Communicate clearly and concisely, both verbally and in writing Make effective presentations and respond to questions from various groups, including boards, committees, and the public Interpret and apply applicable federal, state, and local laws, codes, regulations, policies and procedures Keep accurate records and prepare clear and concise reports Formulate options and make recommendations based on data and information collected Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Use current technologies, tools and equipment to achieve program goals Employment Qualifications Minimum Qualifications Either: 1. Three years of full-time paid experience employed by the County of Sacramento in the class of Planning Technician. Or: 2 . A Bachelor's Degree or higher from an accredited college or university in public administration, ecological studies, environmental planning and management, environmental studies, geography, natural resources, urban or regional planning or other field closely related to the intent of the class. Or: 3. Four years of full-time paid professional experience in environmental, urban and/or regional planning which must have included performing one of the following kinds of planning activities associated with a planning agency: comprehensive, regional, area, or community planning; public infrastructure environmental analysis; plan/proposal review; general plan amendments; CEQA/NEPA document preparation; zoning; land division; housing administration; information services; urban renewal; or planning administration. Note: Related fields above may include archaeology, anthropology, architectural history, biology, botany, business administration, climatology, economics, engineering, geology, historic preservation, hydrology, political science, range management, recreation administration (outdoor resource management), watershed management, and wildlife management. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Driver's License : A valid California Driver License, Class C or higher is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Abilities: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Walk and stand for long periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Work on rough, uneven terrain. Work in loud or noisy areas. Work near vehicular traffic. Work around dirt, dust, fumes and/or odors. Work around machinery and equipment with moving parts. Work in potentially hazardous areas. Background/Criminal History : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 8/12/2024 5:00 PM Pacific
Mar 07, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/13/24, 6/17/24, *7/15/24, *8/12/24 (Final) Under general supervision, the Assistant Planner performs analytical planning and environmental work in the administration and development of community and general plans, zoning regulations and environmental documents; explains the planning program, policies, local ordinances and State and Federal regulations to the public. Examples of Knowledge and Abilities Knowledge of Applicable federal, state and local laws, codes, ordinances, regulations, policies, and procedures related to urban planning, environmental regulations, and community development Various aspects of human ecological relationships Principles, practices, and techniques of urban and regional planning Principles and practices of governmental planning with particular reference to urbanizing areas Trends and statistics affecting community planning The State Planning, Zoning and Land Use laws, Subdivision Map Act, California Environmental Quality Act, National Environmental Policy Act, and pertinent County ordinances such as the Zoning Code Statistics and graphic presentation techniques Basic principles of urban planning Basic research and statistical methods and procedures Principles, practices and techniques of drafting and graphic design Procedures for gathering land use data Public speaking and presentation techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Collect, compile, analyze and interpret data pertaining to planning, environmental, land use and zoning issues Prepare technical and statistical documents Prepare required maps and other graphical material Evaluate statistical data and present facts and conclusions Develop and maintain cooperative, effective working relationships with the public, community groups, and other government agencies Communicate clearly and concisely, both verbally and in writing Make effective presentations and respond to questions from various groups, including boards, committees, and the public Interpret and apply applicable federal, state, and local laws, codes, regulations, policies and procedures Keep accurate records and prepare clear and concise reports Formulate options and make recommendations based on data and information collected Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Use current technologies, tools and equipment to achieve program goals Employment Qualifications Minimum Qualifications Either: 1. Three years of full-time paid experience employed by the County of Sacramento in the class of Planning Technician. Or: 2 . A Bachelor's Degree or higher from an accredited college or university in public administration, ecological studies, environmental planning and management, environmental studies, geography, natural resources, urban or regional planning or other field closely related to the intent of the class. Or: 3. Four years of full-time paid professional experience in environmental, urban and/or regional planning which must have included performing one of the following kinds of planning activities associated with a planning agency: comprehensive, regional, area, or community planning; public infrastructure environmental analysis; plan/proposal review; general plan amendments; CEQA/NEPA document preparation; zoning; land division; housing administration; information services; urban renewal; or planning administration. Note: Related fields above may include archaeology, anthropology, architectural history, biology, botany, business administration, climatology, economics, engineering, geology, historic preservation, hydrology, political science, range management, recreation administration (outdoor resource management), watershed management, and wildlife management. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Driver's License : A valid California Driver License, Class C or higher is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Abilities: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Walk and stand for long periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: While most work will be in an office setting, incumbents will occasionally visit sites of proposed development, construction sites, etc. and be required to: Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Work on rough, uneven terrain. Work in loud or noisy areas. Work near vehicular traffic. Work around dirt, dust, fumes and/or odors. Work around machinery and equipment with moving parts. Work in potentially hazardous areas. Background/Criminal History : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 8/12/2024 5:00 PM Pacific
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the City of Roseville in the role of Interpretive Services Program Assistant at the Maidu Museum & Historic Site. The Human Resources Department is accepting applications for the temporary and part-time positions of Interpretive Services Program Assistant in the Parks Recreation, & Libraries Department. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. The normal work schedule will vary and will include weekends and occasional evenings. There are two vacancies for this position. One position will be based at the Maidu Museum & Historic Site and the other position will be based at the Utility Exploration Center . The Interpretive Services Program Assistant greets and helps visitors at the front desk and gives educational programs at the site. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. DEFINITION To perform a variety of duties related to conducting, planning, and coordinating interpretive programs at an assigned City museum or interpretive center. Examples of Duties EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Staff customer service desk of assigned facility; respond to customer inquiries about facility and city service; schedule and confirm tours, programs and workshops. Conduct a variety of interpretive programs including, but not limited to, exhibit tours, school programs, adult and youth programs, and summer camps. Collect fees for programs and services; conduct gift shop sales; reconcile cash drawer and receipts; record and deposit money. Assist in planning, promoting, organizing, leading and evaluating a variety of programs and activities. Perform inventory, stock rotation and verification of accuracy regarding vendor deliveries. Inspect assigned recreation facilities and/or equipment and recommend any necessary repair or maintenance work and supply needs. Receive and oversee the use of equipment and materials; care for and maintain equipment. Assist with supervision of assigned volunteers; monitor volunteers relative to assigned duties. Complete records and reports as required. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Perform related duties as assigned. Minimum Qualifications Knowledge of: Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Basic methodology of organizing groups, programs, and services in an educational setting. Basic knowledge of arithmetic including addition, subtraction, multiplication, and division. Principles and techniques of first aid and CPR. Modern office equipment, methods, procedures and computer hardware and software. Ability to : On a continuous basis, know and understand operations and observe safety rules; walk long distances; intermittently interpret policies and procedures, and explain operations and problem solve issues for the public and with staff; participate with children in games and activities that involve bending, squatting, jumping, and reaching; lean, stoop, and bend to set up or break down equipment. Intermittently set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less. Plan, coordinate and conduct educational programs suited to the needs of the community. Make accurate mathematical computations. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Communicate effectively and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions. Maintain accurate and up-to-date records. Learn to operate a computer and cash register as necessary to perform job duties. Understand and carry out written and oral directions. Communicate tactfully with customers. Work outdoors in a variety of weather conditions. Experience and Training Experience : One (1) season paid or volunteer experience working as a docent/interpreter in a community interpretive/educational/museum or visitor center or in a position providing customer service is desirable. AND Training : Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Possession of a CPR and First Aid certificates within six (6) months of hire . Note: Minors may have preclusions or restrictions in duties assigned and licenses required pursuant to 29 CFR § 570. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Mar 07, 2024
Temporary
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the City of Roseville in the role of Interpretive Services Program Assistant at the Maidu Museum & Historic Site. The Human Resources Department is accepting applications for the temporary and part-time positions of Interpretive Services Program Assistant in the Parks Recreation, & Libraries Department. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. The normal work schedule will vary and will include weekends and occasional evenings. There are two vacancies for this position. One position will be based at the Maidu Museum & Historic Site and the other position will be based at the Utility Exploration Center . The Interpretive Services Program Assistant greets and helps visitors at the front desk and gives educational programs at the site. The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. DEFINITION To perform a variety of duties related to conducting, planning, and coordinating interpretive programs at an assigned City museum or interpretive center. Examples of Duties EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Staff customer service desk of assigned facility; respond to customer inquiries about facility and city service; schedule and confirm tours, programs and workshops. Conduct a variety of interpretive programs including, but not limited to, exhibit tours, school programs, adult and youth programs, and summer camps. Collect fees for programs and services; conduct gift shop sales; reconcile cash drawer and receipts; record and deposit money. Assist in planning, promoting, organizing, leading and evaluating a variety of programs and activities. Perform inventory, stock rotation and verification of accuracy regarding vendor deliveries. Inspect assigned recreation facilities and/or equipment and recommend any necessary repair or maintenance work and supply needs. Receive and oversee the use of equipment and materials; care for and maintain equipment. Assist with supervision of assigned volunteers; monitor volunteers relative to assigned duties. Complete records and reports as required. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Perform related duties as assigned. Minimum Qualifications Knowledge of: Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Basic methodology of organizing groups, programs, and services in an educational setting. Basic knowledge of arithmetic including addition, subtraction, multiplication, and division. Principles and techniques of first aid and CPR. Modern office equipment, methods, procedures and computer hardware and software. Ability to : On a continuous basis, know and understand operations and observe safety rules; walk long distances; intermittently interpret policies and procedures, and explain operations and problem solve issues for the public and with staff; participate with children in games and activities that involve bending, squatting, jumping, and reaching; lean, stoop, and bend to set up or break down equipment. Intermittently set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less. Plan, coordinate and conduct educational programs suited to the needs of the community. Make accurate mathematical computations. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Communicate effectively and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions. Maintain accurate and up-to-date records. Learn to operate a computer and cash register as necessary to perform job duties. Understand and carry out written and oral directions. Communicate tactfully with customers. Work outdoors in a variety of weather conditions. Experience and Training Experience : One (1) season paid or volunteer experience working as a docent/interpreter in a community interpretive/educational/museum or visitor center or in a position providing customer service is desirable. AND Training : Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Possession of a CPR and First Aid certificates within six (6) months of hire . Note: Minors may have preclusions or restrictions in duties assigned and licenses required pursuant to 29 CFR § 570. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position is responsible for providing administrative support to the Business Services Division Manager and exceptional internal and external customer service for each of the four units. This position will serve as an HR liaison, responding to personnel related requests and actions, providing payroll support, and facilitating recruitment, hiring, and on-boarding activities for new employees. This position will also be responsible for administrative tasks such as calendar management, meeting scheduling and facilitation, and assistance in the development of innovation programs and various initiatives for implementation. In addition to HR and administrative task support, this position is also responsible for record keeping, compliance management, and correspondence tracking. IDEAL CANDIDATE STATEMENT Competency in organizational skills, technological proficiency, project support, interpersonal communications, and the handling of confidential personnel responsibilities will be essential for success in this position. The ideal candidate will be skilled in facilitating meetings, completing and triaging tasks efficiently, effective time management, and attention to detail. Experience in process improvement, opportunity identification and resolution will also be highly valued. Under general supervision, a Senior Staff Assistant performs a wide variety of responsible, confidential and complex clerical duties; compiles, types and proofreads documents; sorts, files, and distributes documents and correspondence; compiles and maintains confidential materials; maintains records; responds to inquiries. DISTINGUISHING CHARACTERISTICS This journey-level classification is populated with multiple incumbents. The Senior Staff Assistant independently performs difficult clerical tasks requiring specialized knowledge of clerical functions and department operations. The Senior Staff Assistant is distinguished from Staff Assistant in that the former performs more complex and technically difficult clerical tasks and works more independently. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a division manager or senior-level professional. ESSENTIAL DUTIES AND RESPONSIBILITIES - Researches, compiles, tabulates, checks, and maintains data for special projects and various statistical and financial reports; prepares basic statistical reports, charts and graphs; maintains records for funds and expenditures; maintains complex filing systems and databases. compiles and maintains confidential materials and records related to labor negotiations. - Types and proofreads a variety of documents including reports, memos, and statistical charts from oral direction, rough draft forms, copies, notes, or transcribing machine recordings; operates adding machines and other office equipment; composes routine correspondence. - Receives, reconciles and matches bills, claims and other documents, verifies information and searches for missing information; maintains inventory records and information logs; processes purchase requisitions; maintains purchase records; resolves errors in orders received and invoices; orders office supplies; submits expense claims. - Compiles, tracks, and maintains contract and insurance certificate files for consultants and vendors; reviews and analyzes such contracts and certificates to ensure compliance with the City’s insurance requirements; processes, completes, and forwards proper forms with necessary signatures to appropriate outside administrative agencies on a timely basis. - Schedules appointments and various meetings; acts as receptionist; answers the telephone and waits on the general public, gives information on department policies and procedures as required. - Issues, receives, types, and processes various applications, permits, and other forms; reviews, process and files routine forms; responds to complaints and requests for information regarding the intent of instructions, precedents, and regulations; explains program requirements. - Assists in the training of new personnel. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Modern office procedures, methods, and equipment and business writing. - Record keeping principles and procedures. - Mathematical calculations. - Policies, practices, and procedures. Skill in: - Use of computers, computer applications, and software. Ability to: - Type at a speed of 40 to 50 net words per minute. - Maintain the confidentiality of selected documents and records as required. - Set up and type reports, correspondence, memos, charts, and related documents. - Operate modern office machines and equipment. - Learn department policies, procedures, organization, and operating details. - Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. - Understand, interpret, and apply a body of technical information beyond normal department policies and procedures. - Communicate effectively, verbally and in writing. - Work cooperatively with other departments and outside agencies. - Work independently with minimal supervision. - Handle multiple projects while maintaining accuracy. EXPERIENCE AND EDUCATION Experience: Three years of progressively responsible clerical experience equivalent to a Staff Assistant classification in the City of Sacramento. Substitution: Completion of specialized business or clerical courses may substitute for experience on a year-for-year basis to a maximum of one year. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Senior Staff Assistant examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 7/15/2024 11:59 PM Pacific
Jun 25, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position is responsible for providing administrative support to the Business Services Division Manager and exceptional internal and external customer service for each of the four units. This position will serve as an HR liaison, responding to personnel related requests and actions, providing payroll support, and facilitating recruitment, hiring, and on-boarding activities for new employees. This position will also be responsible for administrative tasks such as calendar management, meeting scheduling and facilitation, and assistance in the development of innovation programs and various initiatives for implementation. In addition to HR and administrative task support, this position is also responsible for record keeping, compliance management, and correspondence tracking. IDEAL CANDIDATE STATEMENT Competency in organizational skills, technological proficiency, project support, interpersonal communications, and the handling of confidential personnel responsibilities will be essential for success in this position. The ideal candidate will be skilled in facilitating meetings, completing and triaging tasks efficiently, effective time management, and attention to detail. Experience in process improvement, opportunity identification and resolution will also be highly valued. Under general supervision, a Senior Staff Assistant performs a wide variety of responsible, confidential and complex clerical duties; compiles, types and proofreads documents; sorts, files, and distributes documents and correspondence; compiles and maintains confidential materials; maintains records; responds to inquiries. DISTINGUISHING CHARACTERISTICS This journey-level classification is populated with multiple incumbents. The Senior Staff Assistant independently performs difficult clerical tasks requiring specialized knowledge of clerical functions and department operations. The Senior Staff Assistant is distinguished from Staff Assistant in that the former performs more complex and technically difficult clerical tasks and works more independently. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a division manager or senior-level professional. ESSENTIAL DUTIES AND RESPONSIBILITIES - Researches, compiles, tabulates, checks, and maintains data for special projects and various statistical and financial reports; prepares basic statistical reports, charts and graphs; maintains records for funds and expenditures; maintains complex filing systems and databases. compiles and maintains confidential materials and records related to labor negotiations. - Types and proofreads a variety of documents including reports, memos, and statistical charts from oral direction, rough draft forms, copies, notes, or transcribing machine recordings; operates adding machines and other office equipment; composes routine correspondence. - Receives, reconciles and matches bills, claims and other documents, verifies information and searches for missing information; maintains inventory records and information logs; processes purchase requisitions; maintains purchase records; resolves errors in orders received and invoices; orders office supplies; submits expense claims. - Compiles, tracks, and maintains contract and insurance certificate files for consultants and vendors; reviews and analyzes such contracts and certificates to ensure compliance with the City’s insurance requirements; processes, completes, and forwards proper forms with necessary signatures to appropriate outside administrative agencies on a timely basis. - Schedules appointments and various meetings; acts as receptionist; answers the telephone and waits on the general public, gives information on department policies and procedures as required. - Issues, receives, types, and processes various applications, permits, and other forms; reviews, process and files routine forms; responds to complaints and requests for information regarding the intent of instructions, precedents, and regulations; explains program requirements. - Assists in the training of new personnel. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Modern office procedures, methods, and equipment and business writing. - Record keeping principles and procedures. - Mathematical calculations. - Policies, practices, and procedures. Skill in: - Use of computers, computer applications, and software. Ability to: - Type at a speed of 40 to 50 net words per minute. - Maintain the confidentiality of selected documents and records as required. - Set up and type reports, correspondence, memos, charts, and related documents. - Operate modern office machines and equipment. - Learn department policies, procedures, organization, and operating details. - Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. - Understand, interpret, and apply a body of technical information beyond normal department policies and procedures. - Communicate effectively, verbally and in writing. - Work cooperatively with other departments and outside agencies. - Work independently with minimal supervision. - Handle multiple projects while maintaining accuracy. EXPERIENCE AND EDUCATION Experience: Three years of progressively responsible clerical experience equivalent to a Staff Assistant classification in the City of Sacramento. Substitution: Completion of specialized business or clerical courses may substitute for experience on a year-for-year basis to a maximum of one year. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Senior Staff Assistant examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 7/15/2024 11:59 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Service Program Assistant I vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. We are looking for someone who: Is enthusiastic about serving the public with exceptional customer service Is able to utilize conflict resolution techniques Is diligent about due dates and timelines Is capable of utilizing basic arithmetic Is able to conduct thorough interviews/investigations both in person and over the phone Is able to use modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed Is able to foster a positive working relationship with co-workers and supervisors What you will typically be responsible for: Participating in formal classroom training and on-the-job training to develop skills for eligibility determination for public assistance programs (i.e. CalFresh, CalWORKs, Medi-Cal) Determining initial and/or ongoing eligibility for public assistance programs (i.e. CalFresh, CalWORKs, Medi-Cal) Interacting with customers Assessing the needs of customers Responding to customer requests and inquiries via in-person meetings and/or by phone Completing eligibility related tasks in compliance with State and Federal mandates A few reasons you might love this job: Helping people access the assistance they need Upward mobility/promotion opportunities Enjoying a diverse work environment A few challenges you might face in this job: Demands of State and Federal mandates and timelines Frequent changes to policies and guidelines Assisting frustrated customers To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a high school diploma, GED equivalency or a high school proficiency certificate. Experience: One (1) year of experience which involved public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person and/or by telephone; and utilizing a computer to retrieve and enter data. Licenses and Certifications: Some positions may require possession of a valid California Driver’s License, to be maintained throughout employment. Desirable Qualifications: Training/experience in serving customers with diverse needs. Training/experience working with “at risk” populations. Experience working with the public. Experience with data entry. Knowledge regarding community resources. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Eligibility Worker Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Service Program Assistant I classification. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Jun 22, 2024
Full Time
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Service Program Assistant I vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. We are looking for someone who: Is enthusiastic about serving the public with exceptional customer service Is able to utilize conflict resolution techniques Is diligent about due dates and timelines Is capable of utilizing basic arithmetic Is able to conduct thorough interviews/investigations both in person and over the phone Is able to use modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed Is able to foster a positive working relationship with co-workers and supervisors What you will typically be responsible for: Participating in formal classroom training and on-the-job training to develop skills for eligibility determination for public assistance programs (i.e. CalFresh, CalWORKs, Medi-Cal) Determining initial and/or ongoing eligibility for public assistance programs (i.e. CalFresh, CalWORKs, Medi-Cal) Interacting with customers Assessing the needs of customers Responding to customer requests and inquiries via in-person meetings and/or by phone Completing eligibility related tasks in compliance with State and Federal mandates A few reasons you might love this job: Helping people access the assistance they need Upward mobility/promotion opportunities Enjoying a diverse work environment A few challenges you might face in this job: Demands of State and Federal mandates and timelines Frequent changes to policies and guidelines Assisting frustrated customers To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a high school diploma, GED equivalency or a high school proficiency certificate. Experience: One (1) year of experience which involved public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person and/or by telephone; and utilizing a computer to retrieve and enter data. Licenses and Certifications: Some positions may require possession of a valid California Driver’s License, to be maintained throughout employment. Desirable Qualifications: Training/experience in serving customers with diverse needs. Training/experience working with “at risk” populations. Experience working with the public. Experience with data entry. Knowledge regarding community resources. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Eligibility Worker Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Service Program Assistant I classification. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Description The posted salary reflects the 7% increase effective October 1, 2023. An additional 6% salary increase will occur in October 2024. Increased County contributions to medical will be in effect starting January 1, 2024. This position will be assigned to the Circulation Lead. Under supervision, to learn to perform a variety of library work; to perform basic patron and circulation assistance and other support functions for patrons in the use of library materials and resources; to perform a variety of office assistance tasks; and to do related work as required. DISTINGUISHING CHARACTERISTICS I: This is the entry level in the Library Assistant class series. Incumbents in this class learn and perform a variety of library circulation and support and office assistance duties, This classification differs from the Library Assistant II in that Librarian Assistant II requires more extensive library background and experience and performs a greater scope of assignments. Incumbents initially employed as a Library Assistant I may be promoted to Library Assistant II upon demonstration of sufficient work skills and knowledge, as well as sustained satisfactory work performance. II: This is the journey level in the Library Assistant class series. Incumbents in this class perform a variety of library circulation and support and office assistance duties, This classification differs from the Library Assistant I in that Library Assistant II requires more extensive library background and experience and performs a greater scope of assignments. Incumbents initially employed as a Library Assistant I may be promoted to Library Assistant II upon demonstration of sufficient work skills and knowledge, as well as sustained satisfactory work performance. REPORTS TO County Librarian and Library Technician CLASSIFICATIONS SUPERVISED This is not a supervisory class. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Learns and performs the processing of library media and materials and circulation desk activities, answering questions and checking out materials; receives patron requests for books, media, and information; finds and reserves books and media for circulation; issues library cards; collects monies for overdue and damaged items; maintains records and files in the library; assists with the processing of periodicals; learns to assist library patrons on reference and interlibrary loan questions; assists with compiling information for statistical summaries and reports; reshelf returned materials; learns procedures and instructs patrons in the use of library resources; learns and provides information about library rules and procedures; learns and operates computerized library information systems; performs a variety of office support functions for the San Benito County Library System; performs book repair and mending; may maintain records on monies collected; updates records and reports; may type and/or uses word processing software to prepare a variety of materials and update the library inventory. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: I: Two years of general office assistance experience or completion of office skills training. II: Two years of library support experience comparable to that of a Library Assistant I with San Benito County Knowledge Of/Ability To Knowledge of: I: Modern office methods and procedures. Basic knowledge of library functions. Correct English usage, spelling, grammar, and punctuation. II: Library procedures, methods and terminology. Processing and cataloging of library media. Maintenance of files and information retrieval systems. Computer applications for library services. Modern office methods and procedures. Library reference resources. Correct English usage, spelling, grammar, and punctuation. General functions of a library Ability to: Perform a variety of typing, filing, and office support assignments. Learn and perform a variety of library and circulation assistance assignments. Learn library operations, functions, and policies. Gather and organize data and information. Maintain accurate records and prepare reports. Learn to work with computerized library information systems. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the County Library System. Establish and maintain cooperative working relationships. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Do you have at least two years of general office assistance experience or completion of office skills training? Yes No 04 Describe your level of proficiency with MS Outlook, Excel and Word. Advanced Intermediate Beginner N/A 05 How much experience do you have with file maintenance and record-keeping? A great deal of experience Some experience Very little experience No experience 06 How much experience do you have with administrative, office and general support work? 5 or more years 4 to less than 5 years 3 to less than 4 years 2 to less than 3 years Less than 2 years No experience 07 How much of your experience consists of public contact and in-person customer service? A great deal Some Very little None 08 Please describe your library experience. If none, put N/A. Required Question Closing Date/Time: 6/27/2024 5:00 PM Pacific
Jun 21, 2024
Full Time
Description The posted salary reflects the 7% increase effective October 1, 2023. An additional 6% salary increase will occur in October 2024. Increased County contributions to medical will be in effect starting January 1, 2024. This position will be assigned to the Circulation Lead. Under supervision, to learn to perform a variety of library work; to perform basic patron and circulation assistance and other support functions for patrons in the use of library materials and resources; to perform a variety of office assistance tasks; and to do related work as required. DISTINGUISHING CHARACTERISTICS I: This is the entry level in the Library Assistant class series. Incumbents in this class learn and perform a variety of library circulation and support and office assistance duties, This classification differs from the Library Assistant II in that Librarian Assistant II requires more extensive library background and experience and performs a greater scope of assignments. Incumbents initially employed as a Library Assistant I may be promoted to Library Assistant II upon demonstration of sufficient work skills and knowledge, as well as sustained satisfactory work performance. II: This is the journey level in the Library Assistant class series. Incumbents in this class perform a variety of library circulation and support and office assistance duties, This classification differs from the Library Assistant I in that Library Assistant II requires more extensive library background and experience and performs a greater scope of assignments. Incumbents initially employed as a Library Assistant I may be promoted to Library Assistant II upon demonstration of sufficient work skills and knowledge, as well as sustained satisfactory work performance. REPORTS TO County Librarian and Library Technician CLASSIFICATIONS SUPERVISED This is not a supervisory class. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Learns and performs the processing of library media and materials and circulation desk activities, answering questions and checking out materials; receives patron requests for books, media, and information; finds and reserves books and media for circulation; issues library cards; collects monies for overdue and damaged items; maintains records and files in the library; assists with the processing of periodicals; learns to assist library patrons on reference and interlibrary loan questions; assists with compiling information for statistical summaries and reports; reshelf returned materials; learns procedures and instructs patrons in the use of library resources; learns and provides information about library rules and procedures; learns and operates computerized library information systems; performs a variety of office support functions for the San Benito County Library System; performs book repair and mending; may maintain records on monies collected; updates records and reports; may type and/or uses word processing software to prepare a variety of materials and update the library inventory. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: I: Two years of general office assistance experience or completion of office skills training. II: Two years of library support experience comparable to that of a Library Assistant I with San Benito County Knowledge Of/Ability To Knowledge of: I: Modern office methods and procedures. Basic knowledge of library functions. Correct English usage, spelling, grammar, and punctuation. II: Library procedures, methods and terminology. Processing and cataloging of library media. Maintenance of files and information retrieval systems. Computer applications for library services. Modern office methods and procedures. Library reference resources. Correct English usage, spelling, grammar, and punctuation. General functions of a library Ability to: Perform a variety of typing, filing, and office support assignments. Learn and perform a variety of library and circulation assistance assignments. Learn library operations, functions, and policies. Gather and organize data and information. Maintain accurate records and prepare reports. Learn to work with computerized library information systems. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the County Library System. Establish and maintain cooperative working relationships. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Do you have at least two years of general office assistance experience or completion of office skills training? Yes No 04 Describe your level of proficiency with MS Outlook, Excel and Word. Advanced Intermediate Beginner N/A 05 How much experience do you have with file maintenance and record-keeping? A great deal of experience Some experience Very little experience No experience 06 How much experience do you have with administrative, office and general support work? 5 or more years 4 to less than 5 years 3 to less than 4 years 2 to less than 3 years Less than 2 years No experience 07 How much of your experience consists of public contact and in-person customer service? A great deal Some Very little None 08 Please describe your library experience. If none, put N/A. Required Question Closing Date/Time: 6/27/2024 5:00 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00p.m. on: 11/1/23, 1/2/24, 3/4/24, 5/1/24, 7/1/24 Level I - $ 3,361.68 - $4,087.25/month Level II - $3,455.67 - $ 4,198.62 /month Office Assistants provide a wide range of clerical/operational support involving customer service, document preparation, filing and record keeping, and other regularly performed duties which support the function of an office operation. Office Assistant is a single class with two salary levels, Office Assistant (Level II) which is the journey level, and Office Assistant (Level I) which is an entry and training level class designed to enable persons without sufficient qualifying experience to enter County service. Some positions in these classes may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular class. Examples of Knowledge and Abilities Office Assistant (Level II) Knowledge of Clear writing: grammar, punctuation, spelling, vocabulary Standard methods of filing (alphabetic, numeric, chronological) English language to communicate Telephone procedures Arithmetic to make calculations including addition, subtraction, multiplication, division and correct change Keyboard (computer, typewriter) Letter and memo format General principles, procedures and practices of recordkeeping Ability to Calculate solutions to match problems involving addition, subtraction, division and multiplication Understand and follow basic oral and written instructions Operate computer terminals, typewriter, printer, copier, microfiche, and FAX Prioritize work to meet deadlines Read English at a level necessary to understand procedures manuals, policies and guidelines Write English at a level necessary to prepare correspondence according to specified format and record incoming information Speak English at a level necessary to communicate information clearly Operate communication devices, telephone and may include radios Deal tactfully with people Ability to accurately proofread details, noting and detecting errors Required for some positions: Types from clear copy accurately at a rate of not less than 45 words a minute. Office Assistant (Level I) Knowledge and Abilities Knowledge and abilities are the same as for Office Assistant (Level II), except that work is originally done under close supervision; as experience is gained, greater independence of action is exercised and less detailed supervision is received until the incumbent is functioning at the journey level. Employment Qualifications Minimum Qualifications Any combination of education, training, and experience likely to provide the required knowledge and abilities for this class as described above. Typical ways include: Office Assistant Level II Six (6) months clerical experience in Sacramento County service or in any public or private agency. Office Assistant Level I There are no education or experience requirements for appointments at (Level I). Note : The level at which initial appointments to the class of Office Assistant are made, and advancement from the lower to the higher level of this class, Level I to Level II, are at the discretion of the appointing authority, providing the minimum qualification is met. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Ability to speak, read, and/or write fluently in a language other than English, or knowledge of the culture as certified by the Department of Personnel Services (formerly the Department of Human Resources). Where required, these special skills may be used in performing such tasks as the following: Gives information by telephone or in person, regarding department services in an language other than English, to persons who understanding of English is limited. Translates the meaning of written English in regulations or ordinances, to a language other than English. Translates into English requests from the public, presented orally or in writing in a language other than standard English. As assigned, assists other department employees by giving information and advice on problems involving relationships with persons of different language or cultural backgrounds. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM (unless otherwise noted) on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
May 04, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00p.m. on: 11/1/23, 1/2/24, 3/4/24, 5/1/24, 7/1/24 Level I - $ 3,361.68 - $4,087.25/month Level II - $3,455.67 - $ 4,198.62 /month Office Assistants provide a wide range of clerical/operational support involving customer service, document preparation, filing and record keeping, and other regularly performed duties which support the function of an office operation. Office Assistant is a single class with two salary levels, Office Assistant (Level II) which is the journey level, and Office Assistant (Level I) which is an entry and training level class designed to enable persons without sufficient qualifying experience to enter County service. Some positions in these classes may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular class. Examples of Knowledge and Abilities Office Assistant (Level II) Knowledge of Clear writing: grammar, punctuation, spelling, vocabulary Standard methods of filing (alphabetic, numeric, chronological) English language to communicate Telephone procedures Arithmetic to make calculations including addition, subtraction, multiplication, division and correct change Keyboard (computer, typewriter) Letter and memo format General principles, procedures and practices of recordkeeping Ability to Calculate solutions to match problems involving addition, subtraction, division and multiplication Understand and follow basic oral and written instructions Operate computer terminals, typewriter, printer, copier, microfiche, and FAX Prioritize work to meet deadlines Read English at a level necessary to understand procedures manuals, policies and guidelines Write English at a level necessary to prepare correspondence according to specified format and record incoming information Speak English at a level necessary to communicate information clearly Operate communication devices, telephone and may include radios Deal tactfully with people Ability to accurately proofread details, noting and detecting errors Required for some positions: Types from clear copy accurately at a rate of not less than 45 words a minute. Office Assistant (Level I) Knowledge and Abilities Knowledge and abilities are the same as for Office Assistant (Level II), except that work is originally done under close supervision; as experience is gained, greater independence of action is exercised and less detailed supervision is received until the incumbent is functioning at the journey level. Employment Qualifications Minimum Qualifications Any combination of education, training, and experience likely to provide the required knowledge and abilities for this class as described above. Typical ways include: Office Assistant Level II Six (6) months clerical experience in Sacramento County service or in any public or private agency. Office Assistant Level I There are no education or experience requirements for appointments at (Level I). Note : The level at which initial appointments to the class of Office Assistant are made, and advancement from the lower to the higher level of this class, Level I to Level II, are at the discretion of the appointing authority, providing the minimum qualification is met. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Ability to speak, read, and/or write fluently in a language other than English, or knowledge of the culture as certified by the Department of Personnel Services (formerly the Department of Human Resources). Where required, these special skills may be used in performing such tasks as the following: Gives information by telephone or in person, regarding department services in an language other than English, to persons who understanding of English is limited. Translates the meaning of written English in regulations or ordinances, to a language other than English. Translates into English requests from the public, presented orally or in writing in a language other than standard English. As assigned, assists other department employees by giving information and advice on problems involving relationships with persons of different language or cultural backgrounds. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM (unless otherwise noted) on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. (unless otherwise noted) on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions.
MARIN COUNTY, CA
Multiple Locations, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity. The Marin County Free Library (MCFL) is a special taxing district that operates ten branch libraries in Marin under the authority of the Board of Supervisors. It provides public library services to the residents of the unincorporated areas of the County and the cities of Corte Madera, Fairfax, and Novato. The Marin County Free Library is an innovative and dynamic civic institution that is committed to providing exceptional services to a community that cares deeply about the library and encourages the library to assume a critical role in supporting the community to be resilient, equitable, and progressive. MCFL is committed to racial equity and the inclusion of those with multiple perspectives and backgrounds in our decision making. ABOUT THE POSITION Library Assistant IIs provide day-to-day library services to patrons of all ages, including provision of basic reference and readers’ advisory, digital and information literacy instruction, and proactive customer service to enhance our ‘single desk’ model of service. They help lead improvement of branch materials handling; support programming, marketing and outreach to engage, empower and inspire Marin’s diverse communities; implement programs that help to close the academic achievement gap. These positions are key to expanding innovative library services and 21st century learning. Library Assistant II’s also oversee circulation and basic library operations and provide supervision and training to circulation staff and volunteers. Incumbents will serve communities with diverse backgrounds and abilities and will collaborate with school districts and community partners to anticipate and meet community needs. There are currently two full-time vacancies for Library Assistant II-one with the Corte Madera branch and one withthe South Novato Library (South Novato includes two sites: The Library and The Shop a free public workspace for making, learning, and building community). Candidates will be expected to work a schedule that includes some evenings and weekend days. Candidates who meet the requirements for this position may be considered for future vacancies in other branch locations while this list remains active. We encourage you to apply now if you are interested in Library Assistant II assignments in any MCFL branch. The Corte Madera Library Applicants are encouraged to apply early. The first 30 candidates meeting minimum qualifications will continue to the next step in the recruitment. ABOUT YOU Our Highly Qualified Candidate: The highly qualified candidate has a strong interest and commitment in providing support and advising patrons in a public library setting. In addition, the ideal candidate works effectively in both an independent and team environment; has experience leading or supervising staff, is able to apply strong organizational, planning, and problem-solving skills in a rapidly changing environment; recognizes and respects cultural differences; has a firm commitment to addressing equity issues and improving the educational outcomes for children; and is passionate and enthusiastic about public library services. Bilingual fluency in Spanish and English is highly desired. Bilingual assignments are distinguished by the required proficiency in the English language as well as a designated second language, in this case, Spanish. Proficiency requires the ability to communicate effectively both verbally and in written form, sufficient to convey information and instructions to the public and other employees. Bilingual Certification: Successful candidates must demonstrate proficiency in Spanish to be eligible for bilingual pay. A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet the requirements of the position. QUALIFICATIONS Knowledge of: Customer services techniques and practices. Organization, practices and procedures of a public library system. General library resources and practices. The Dewey Decimal System and its application. Standard office practices and procedures, including filing and the operation of standard office equipment. Standard telephone use and etiquette. Principles and practices for dealing with the public. Business arithmetic. Basic computer applications related to the work. Record keeping practices. Basic supervisory and training practices. Ability to: Perform paraprofessional patron service and library support work independently. Depending on assignment, provide supervision and training to staff and volunteers, including creating and maintaining work schedules. Depending on assignment, assists in planning, developing, coordinating and presenting branch programs and activities. Depending on assignment, provide basic reference services. Interpret, apply and explain library policies and procedures. Use library equipment, automated library systems and other software programs related to the work. Understand and follow written and oral directions. Organize own work and set work priorities. Make accurate arithmetic calculations, including collecting and accounting for money collected. Collect, process and interpret data. Establish and maintain effective working relationships with those contacted in the course of work. MINIMUM QUALIFICATIONS Any combination of education and experience that demonstrates the knowledge and abilities listed below. Typically, equivalent to graduation from high school and two years of experience assisting patrons in a public or academic library. College coursework in library sciences may be substituted up to one year of the required experience. SPECIAL REQUIREMENTS Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. IMPORTANT INFORMATION Applicants are encouraged to apply early. The first 30 candidates meeting minimum qualifications will continue to the next step in the recruitment. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Alisa Samuel at Alisa.Samuel@marincounty.gov. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/28/2024 11:59 PM Pacific
Jun 15, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity. The Marin County Free Library (MCFL) is a special taxing district that operates ten branch libraries in Marin under the authority of the Board of Supervisors. It provides public library services to the residents of the unincorporated areas of the County and the cities of Corte Madera, Fairfax, and Novato. The Marin County Free Library is an innovative and dynamic civic institution that is committed to providing exceptional services to a community that cares deeply about the library and encourages the library to assume a critical role in supporting the community to be resilient, equitable, and progressive. MCFL is committed to racial equity and the inclusion of those with multiple perspectives and backgrounds in our decision making. ABOUT THE POSITION Library Assistant IIs provide day-to-day library services to patrons of all ages, including provision of basic reference and readers’ advisory, digital and information literacy instruction, and proactive customer service to enhance our ‘single desk’ model of service. They help lead improvement of branch materials handling; support programming, marketing and outreach to engage, empower and inspire Marin’s diverse communities; implement programs that help to close the academic achievement gap. These positions are key to expanding innovative library services and 21st century learning. Library Assistant II’s also oversee circulation and basic library operations and provide supervision and training to circulation staff and volunteers. Incumbents will serve communities with diverse backgrounds and abilities and will collaborate with school districts and community partners to anticipate and meet community needs. There are currently two full-time vacancies for Library Assistant II-one with the Corte Madera branch and one withthe South Novato Library (South Novato includes two sites: The Library and The Shop a free public workspace for making, learning, and building community). Candidates will be expected to work a schedule that includes some evenings and weekend days. Candidates who meet the requirements for this position may be considered for future vacancies in other branch locations while this list remains active. We encourage you to apply now if you are interested in Library Assistant II assignments in any MCFL branch. The Corte Madera Library Applicants are encouraged to apply early. The first 30 candidates meeting minimum qualifications will continue to the next step in the recruitment. ABOUT YOU Our Highly Qualified Candidate: The highly qualified candidate has a strong interest and commitment in providing support and advising patrons in a public library setting. In addition, the ideal candidate works effectively in both an independent and team environment; has experience leading or supervising staff, is able to apply strong organizational, planning, and problem-solving skills in a rapidly changing environment; recognizes and respects cultural differences; has a firm commitment to addressing equity issues and improving the educational outcomes for children; and is passionate and enthusiastic about public library services. Bilingual fluency in Spanish and English is highly desired. Bilingual assignments are distinguished by the required proficiency in the English language as well as a designated second language, in this case, Spanish. Proficiency requires the ability to communicate effectively both verbally and in written form, sufficient to convey information and instructions to the public and other employees. Bilingual Certification: Successful candidates must demonstrate proficiency in Spanish to be eligible for bilingual pay. A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet the requirements of the position. QUALIFICATIONS Knowledge of: Customer services techniques and practices. Organization, practices and procedures of a public library system. General library resources and practices. The Dewey Decimal System and its application. Standard office practices and procedures, including filing and the operation of standard office equipment. Standard telephone use and etiquette. Principles and practices for dealing with the public. Business arithmetic. Basic computer applications related to the work. Record keeping practices. Basic supervisory and training practices. Ability to: Perform paraprofessional patron service and library support work independently. Depending on assignment, provide supervision and training to staff and volunteers, including creating and maintaining work schedules. Depending on assignment, assists in planning, developing, coordinating and presenting branch programs and activities. Depending on assignment, provide basic reference services. Interpret, apply and explain library policies and procedures. Use library equipment, automated library systems and other software programs related to the work. Understand and follow written and oral directions. Organize own work and set work priorities. Make accurate arithmetic calculations, including collecting and accounting for money collected. Collect, process and interpret data. Establish and maintain effective working relationships with those contacted in the course of work. MINIMUM QUALIFICATIONS Any combination of education and experience that demonstrates the knowledge and abilities listed below. Typically, equivalent to graduation from high school and two years of experience assisting patrons in a public or academic library. College coursework in library sciences may be substituted up to one year of the required experience. SPECIAL REQUIREMENTS Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. IMPORTANT INFORMATION Applicants are encouraged to apply early. The first 30 candidates meeting minimum qualifications will continue to the next step in the recruitment. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Alisa Samuel at Alisa.Samuel@marincounty.gov. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/28/2024 11:59 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. The Cemetery Division maintains 33,000 internment sites in a peaceful public park. The Position: Providing customer service at Recreation Facility Front Desk (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). The job responsibilities include data input, processing program registrations, opening and closing the desk reception area and keeping accurate records of daily sales. Daily check in of patrons, adhering to established protocols and ensuring the safety of customers as they enter and exit the facilities. Work assignment shifts will include, days, evenings and weekends. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility. An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: • Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service • Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination • Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents • Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files • Makes reservations for recreation facilities • Maintains office area; creates and arranges program displays • Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records • Opens and closes facility in accordance with established procedures • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Requirements • Graduation from high school or possession of a GED; and • Six (6) months of general clerical or customer service experience; and • Must be at least 18 years of age at time of application LICENSES AND/OR CERTIFICATES • Possession of a valid California Class C driver's license is desirable OTHER REQUIREMENTS • As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law • Must be able to perform all of the essential functions of the job assignment Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Correct English grammar, spelling, and punctuation • Modern office practices, procedures, and methods, including filing and the operation of standard office equipment Ability to: • Operate personal computer hardware and software and a variety of standard office equipment • Communicate clearly and effectively in English in person, over the telephone, and in written correspondence • Demonstrate sensitivity, tact, and excellent customer service while interacting with others • Issue and follow oral and written instructions • Exercise sound and effective judgment within established guidelines • Organize, coordinate, and complete duties to meet scheduled deadlines • Perform routine arithmetic calculations • Prepare, maintain, and reconcile routine accounting and numerical records • Establish and maintain effective working relationships with those contacted in the course of work • Work in a team-based environment and achieve common goals • Lift and carry objects weighing up to twenty-five (25) pounds Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on July 16, 2021 and on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
Apr 21, 2024
Variable Shift
Description The Department: The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. The Cemetery Division maintains 33,000 internment sites in a peaceful public park. The Position: Providing customer service at Recreation Facility Front Desk (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). The job responsibilities include data input, processing program registrations, opening and closing the desk reception area and keeping accurate records of daily sales. Daily check in of patrons, adhering to established protocols and ensuring the safety of customers as they enter and exit the facilities. Work assignment shifts will include, days, evenings and weekends. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility. An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: • Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service • Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination • Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents • Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files • Makes reservations for recreation facilities • Maintains office area; creates and arranges program displays • Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records • Opens and closes facility in accordance with established procedures • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Requirements • Graduation from high school or possession of a GED; and • Six (6) months of general clerical or customer service experience; and • Must be at least 18 years of age at time of application LICENSES AND/OR CERTIFICATES • Possession of a valid California Class C driver's license is desirable OTHER REQUIREMENTS • As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law • Must be able to perform all of the essential functions of the job assignment Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Correct English grammar, spelling, and punctuation • Modern office practices, procedures, and methods, including filing and the operation of standard office equipment Ability to: • Operate personal computer hardware and software and a variety of standard office equipment • Communicate clearly and effectively in English in person, over the telephone, and in written correspondence • Demonstrate sensitivity, tact, and excellent customer service while interacting with others • Issue and follow oral and written instructions • Exercise sound and effective judgment within established guidelines • Organize, coordinate, and complete duties to meet scheduled deadlines • Perform routine arithmetic calculations • Prepare, maintain, and reconcile routine accounting and numerical records • Establish and maintain effective working relationships with those contacted in the course of work • Work in a team-based environment and achieve common goals • Lift and carry objects weighing up to twenty-five (25) pounds Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on July 16, 2021 and on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description Recreation Project/Grant Assistant 1 After School, Camp, Contracted Classes, Pre-School and Teen Programs (Job Code: 9323) Hours: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). THE POSITION The City of Sunnyvale is seeking a self-motivated, energetic, responsible individual interested in assisting with the administration and supervision of After School, Camp, Contracted Classes, Pre-School and Teen Programs. The Project/Grant Assistant 1 aids in the planning, administration and implementation of all programs hosted through the Recreation Services Division, Youth and Teen Unit. Essential Job Functions (May include, but are not limited to, the following): Assist Recreation Services Coordinators in planning, organizing, and implementing a variety of programs for Pre-School, Camp, Teen, After School and special events; Train and supervise part-time staff, as well as assist with staff recruitment and development; Assist in overseeing the day-to-day operations of program such as preparing activity/staff schedules and calendars, collect registration information, tabulate participant evaluations, purchasing supplies, maintaining inventory, cover open shifts, record keeping, program quality assurance or giving staff direction; Interact with parents, caregivers, volunteers, school district and City staff; Provide excellent customer service; Prepare public correspondence and promotional materials; Ensure the safety and well-being of program participants; Perform other duties as assigned. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: 18 years old minimum age Two years or summer seasons of experience in recreation programs Two years or summer seasons of supervision of staff or volunteers Must have availability to work during program hours Morning shifts (8am - 12 pm) After School shifts (12 - 6 pm) Evening shifts (6 - 10 pm) Weekend shifts Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi Course work in recreation, education, or related field desirable Previous experience working with children in a recreation program or related field College courses in education, social service, recreation, human services or related majors Experience interacting with the public Ability to follow oral and written instructions Ability to work independently in the absence of supervision or in a team with other staff Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Selected candidates will be invited to participate in an interview. Candidates who pass the interview will be invited to attend a camp assessment day to assist with program assignments . Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application status. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jesus Raygoza, Recreation Services Manager, at 408-730-7398 or by email to jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description Recreation Project/Grant Assistant 1 After School, Camp, Contracted Classes, Pre-School and Teen Programs (Job Code: 9323) Hours: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). THE POSITION The City of Sunnyvale is seeking a self-motivated, energetic, responsible individual interested in assisting with the administration and supervision of After School, Camp, Contracted Classes, Pre-School and Teen Programs. The Project/Grant Assistant 1 aids in the planning, administration and implementation of all programs hosted through the Recreation Services Division, Youth and Teen Unit. Essential Job Functions (May include, but are not limited to, the following): Assist Recreation Services Coordinators in planning, organizing, and implementing a variety of programs for Pre-School, Camp, Teen, After School and special events; Train and supervise part-time staff, as well as assist with staff recruitment and development; Assist in overseeing the day-to-day operations of program such as preparing activity/staff schedules and calendars, collect registration information, tabulate participant evaluations, purchasing supplies, maintaining inventory, cover open shifts, record keeping, program quality assurance or giving staff direction; Interact with parents, caregivers, volunteers, school district and City staff; Provide excellent customer service; Prepare public correspondence and promotional materials; Ensure the safety and well-being of program participants; Perform other duties as assigned. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: 18 years old minimum age Two years or summer seasons of experience in recreation programs Two years or summer seasons of supervision of staff or volunteers Must have availability to work during program hours Morning shifts (8am - 12 pm) After School shifts (12 - 6 pm) Evening shifts (6 - 10 pm) Weekend shifts Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi Course work in recreation, education, or related field desirable Previous experience working with children in a recreation program or related field College courses in education, social service, recreation, human services or related majors Experience interacting with the public Ability to follow oral and written instructions Ability to work independently in the absence of supervision or in a team with other staff Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Selected candidates will be invited to participate in an interview. Candidates who pass the interview will be invited to attend a camp assessment day to assist with program assignments . Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application status. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jesus Raygoza, Recreation Services Manager, at 408-730-7398 or by email to jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous