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Posting Title Customer Service Representative Job Requisition Number AE502077 Position Number 109315 Job Type Full-Time Division Name Customer Care Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus two (2) years of experience in billing, credit counseling, or customer service. Notes to Applicants POSITION DESCRIPTION : This position resides in Customer Care and reports to the Customer Service Supervisor. The primary duties include assisting our citizens with inquiries about City of Austin utilities to include move requests, billing and credit inquiries. The position also requires handling high-level escalated customer calls and supporting with Austin Energy's outage management responses. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. All Essential employees ensure the continuance of key operations in order to maintain the delivery of electric service safely for the City of Austin. Work hours may include after hours, holidays, and weekends. This is a set shift position. The 12pm - 9pm schedule with rotational weekends is not negotiable. LOCATION : 721 Barton Springs Road and/or 5202 East Ben White. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is classified as NON - EXEMPT . RELATED WORK EXPERIENCE : -For this posting Customer Service Experience is defined as interactions with both internal and external customers/consumers in platforms such as face to face and voice in order to provide assistance with products or services. -For this posting billing and credit counseling is defined as experience with explaining billing and credit questions to customers as it relates to a utility service. -For this posting Utility Service is defined as electric or water utilities. Pay Range $18.17 - $22.71 Hours The shift will be a Monday through Friday, 12pm - 9pm schedule, with rotational weekends. Job Close Date 01/23/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Road and/or 5202 East Ben White Preferred Qualifications 6 mo. Experience working in Austin Energy's Residential Utility Contact Center 6 mo. Experience working in an inbound call center and familiar with call center technology and functions (i.e. Avaya and other telephony systems) Experience with process, goals and objectives of the Utility Customer Contact Center within Austin Energy Experience with utility residential processes such as starts, stops, transfers and service requests Experience with Oracle, CC&B or any other billing system Ability to maintain regular and predictable work schedule of 12 pm to 9 pm Ability to work additional hours including participating in rotational schedule and shift bids Bilingual in English and Spanish Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives by email, fax, or phone, inquiries from customers, contractors, and other city departments. Resolves customer issues with one call resolution. Answers customer requests or inquiries concerning services, products, billing, and equipment. Verifies customer account and active services using various databases and software applications. Researches customer account information to explain services, charges, and adjustments. Logs customer complaints, creates service requests, and routes to the appropriate department(s). Maintains and files all generated service requests. Responsibilities- Supervision and/or Leadership Exercised: May train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of billing procedures. Knowledge of good customer relations practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Skill in handling conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from High School or equivalent, plus two (2) years experience in billing, credit counseling, or customer service. Do you meet these requirements? Yes No * Do you have experience working in a high volume inbound call center and are you familiar with call center technology and functions Yes No * Please list the dates/years and companies to support your selection on the question listed above. (Open Ended Question) * Are you a current AppleOne contract employee working at Austin Energy? Yes No * Please list the dates/years and companies to support your selection on the question listed above. (Open Ended Question) * Do you have CC&B experience including processing transactions such as starts and stops of service, and issuing service requests (TODOs and Field Activities)? Yes No * Please list the dates/years and companies to support your selection on the question listed above. (Open Ended Question) * Do you have experience with Oracle CC&B or other utility billing systems? Yes No * Please list the dates/years and companies to support your selection on the question listed above. (Open Ended Question) * Do you have a minimum of 6 month's experience assisting customers with Electric or Water utility processes. Yes No * Please list the dates/years and companies to support your selection on the question listed above. (Open Ended Question) * This position is categorized as Essential Personnel which requires reporting to work during emergency and/or bad weather closures. Are you available to work during those times as necessary? Yes No * This position requires a 12 pm to 9 pm shift with rotating Saturday coverage. Are you able to work this shift on a permanent basis? Yes No * This position requires traveling to multiple sites as part of the regular job duties. Will you be able to meet this requirement? Yes No * Are you bilingual with the ability to speak fluently and write in English and Spanish? Yes No * This position requires that you successfully pass a review of your criminal background check. If identified as the top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required DocumentsOptional Documents

About Our Job Denver International Airport is the 20th-busiest airport in the world and the 5th-busiest airport in the United States, serving 64.5 million passengers in 2018 and generating more than $26 billion for the region annually. DEN is the largest and newest commercial airport in the United States. Denver International Airport (DEN) is hiring a strong customer service and compliance oriented individual to join our Transportation Team as a Transportation Customer Service Representative. Our group of Transportation Customer Service Representatives (Landside Service Agent II) are effectively the public face of the Transportation team. They work inside the main terminal at the Transportation information desk, patrol outside the main terminal including on the curb, and in the commercial vehicle holding lot. The scenery changes regularly as they rotate positions during their work day. We provide appropriate DEN gear to our Transportation Customer Service Representative's as they primarily work outdoors in all weather conditions. Transportation Customer Service Representatives provide information to the traveling public and by working directly with the various commercial ground transportation operators. Additionally, they monitor contract compliance for designated service providers, including our partners in curb management. As a team, we work to address compliance issues, and issue citations when necessary. Transportation Customer Service Representative's help to ensure the safe and efficient flow of the traveling public and access for authorized airport ground transportation operators. Additionally, as a Transportation Customer Service Representative you can expect to: Monitor contract compliance of commercial ground transportation operators and curb management contractor, ensuring contractual terms of service are fulfilled. Patrol airport areas and passenger arrival and departure areas to monitor performance of contractors. Assist passengers in securing ground transportation services. Inspect condition of facilities and construction areas. Ensure the safe and efficient movement of passengers and other airport users. Respond to traffic problems, accidents, security incidents and emergencies within the airport and the ground transportation areas. Inform, educate and enforce airport rules and regulations About You Our Ideal Candidate will have: At least one year of experience in regulated environment or Aviation Setting Basic computer, Writing and documentation skills Exceptional customer service and flexibility. Knowledge of the ground transportation and parking industry We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience: Three years' experience performing contract monitoring, inspection, or customer service work requiring the effective interpretation and explanation of rules, codes, regulations, and procedures. Equivalency: Additional appropriate education may be substituted for the minimum experience requirements. Licensure/Certification: By position, requires a valid Driver's License at the time of application. This classification is required to obtain a Special Police Officer certification from the Manager of Safety's Office. This certification is required in accordance with the City Charter and the Denver Revised Municipal Code. Failure to obtain the certification will result in withdrawal of the offer of the position or end probation status. Licenses and certifications must be kept current as a condition of employment. FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts. About Everything Else Job Profile CN1942 Landside Service Agent II To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $20.20 - $29.49 Starting Pay Based on Education & Experience Agency Denver International Airport Assessment Requirement Customer Service Agent: Compliance The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE REPRESENTATIVE - SENIOR CENTER HIRING DEPARTMENT: Parks & Recreation WORK LOCATION: Concord Senior Center, 2727 Parkside Circle, Concord, CA 94519 HOURS: Primary work schedule: Monday through Friday. May be required to work on weekends and holidays including evenings. (Approximately 15 hours per week) SALARY: $14.85 - $21.50 / hour FINAL FILING DATE: Open Until Filled The Concord Senior Center is looking for a dynamic, customer friendly individual to join our recreation team. The Customer Service Representative has the responsibility to oversee the daily functions related to interacting with customers on a daily basis. The Customer Service Representative will provide excellent customer service; be able to communicate effectively and exercise good judgment when necessary; possess strong attention to detail. Must enjoy working with people, exhibit a professional demeanor and display patience when dealing with challenging situations. Examples of duties include, but are not limited to: Serves as the first point of contact to the Senior Center; interacts with customers in person and on the phone, on a daily/continuous basis to provide information, answer inquiries, sell programs, and to resolve customer inquiries and issues. Checks and prepare rooms; adjusts climate control. Processes registration and payments for rentals with customers in person or over the phone; provides information and answer inquiries relating to programs and registration; and sells programs. Prepares and processes documents and reports, including handling of cash and other forms of monetary transactions. Maintain logs and files, and maintains specialized information system data files and other record keeping systems used in conjunction with program registration and facility booking. Administers First Aid as required, and handles emergencies and/or out of the ordinary situations by notifying the proper authority. Explains various policies, programs, and activities, including implementation of policies and procedures. Leads and directs volunteers. Attends trainings, workshops, and meetings that pertain to the Senior Center and other related issues. Other duties as assigned. Qualifications: Ability to understand and carry out written and verbal instructions. Possess critical thinking skills and ability to problem solve. Must be personable and able to deal effectively and courteously with the public. Experience : Two (2) or more years of experience in a customer service-driven field is highly desired. The ability to lift and move 50 pounds is required. Possession of CPR/First Aid Certification within one year of employment is required. Education : Satisfactory completion of high school or equivalent. One or more years of college is highly desired. Closing Date/Time: Thu. 12/31/20 5:00 PM Pacific Time

We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet Date posted: 01/10/2020

We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet Date posted: 01/10/2020

We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet Date posted: 01/06/2020

We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet Date posted: 12/30/2019

We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet Date posted: 01/05/2020

Position Description This job announcement is to create an eligibility list for Customer Service Representative, Technical (CSRT) in the Finance Department. This is a second-level position in the Customer Service Representative series. CSRTs perform technical customer service duties serving as the customer's primary point of contact resolving complex tax, license, assessment and financial issues that involve research, auditing and/or advanced records corrections.CSRTs act as a technical specialist in interpreting and applying City and State codes and regulations to resolve complex issues, complaints, inquiries and customer service problems while maintaining appropriate confidentiality and professionalism. Incumbents in this classification typically act as subject matter experts, are problem solvers and can analyze situations and develop a course of action. For information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits. City of Tacoma Recruitment One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications Graduation from high school or equivalent and two years of customer service experience in a call center or customer service counter for a business or agency including experience interpreting, applying and explaining rates, codes and regulations. LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS: There may be instances where individual positions must have additional licenses or certifications. Knowledge & Skills Knowledge: Customer service principles and practices City and governmental policies and procedures Office practices and procedures Government structure and process, office technologies, and appropriate language usage Thorough knowledge of use of related computer software Skills: Problem resolution Teaching and training Operation of computers and office equipment Performance of basic mathematical calculations Advanced customer accounting and collection operations Interpret, apply and explain rates, codes, rules, regulations, policies and procedures Effective verbal and written communication Planning and organizing work Analyzing situations to develop a course of action Interacting respectfully and sensitively with individuals and groups to develop productive relationships and provide customer service Abilities: Resolve technical customer service issues, calculate bills, compute differences and explain complicated rate schedules Interpret data Perform multiple tasks simultaneously, effectively, and efficiently Follow written and verbal directions Establish and maintain effective working relationships Selection Process & Supplemental Information Interested individuals must apply online, attach a cover letter and resume, and meet the minimum qualifications to progress in therating process. Applicants who meet the minimum qualificationswill have their supplemental responses scored.It is the responsibility of the applicant tolist all pertinent experience and training. Applicants must obtain a passing score to be ranked on the eligible list for interview and hiring consideration. If applicable, scan and attach your DD-214 proof of military discharge disposition form at time of application. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and the Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with theapplication process or questions regarding this job announcement please contactthe Human Resources officeat (253) 591-5400 by 4:00 pm of the closingdateof the job announcement.This will allow us to assist you before the job announcement closes. Closing Date/Time: 1/27/2020 5:00 PM Pacific

DESCRIPTION The Department of Development Services has an opening for a Customer Service Representative II (Non-Career) to support the Permit Center in the Building & Safety Bureau. The successful candidate will be highly organized, self-sufficient with excellent office skills and attention to detail. Non-career employees are not typically eligible for health/dental/vision benefits; however, they may be eligible for sick leave benefits. Non-career employees are limited to 1,600 work hours per service year and are not guaranteed a minimum number of work hours. EXAMPLES OF DUTIES The core responsibilities of the Customer Service Representative II (Non-Career) are to: Interact with customers, City personnel, or inspection personnel by telephone or in-person regarding permit questions and problems; Enter, access, and review permit information to support the processing of payments utilizing proprietary permitting software; Receive payments, make change, and issue receipts; Perform collection efforts on returned checks; issue refunds; Research, file, and record accounts, and prepare appropriate correspondence and reports; and, performs other related duties as required. REQUIREMENTS TO FILE Six months of collections, clerical, and customer service experience Experience with Microsoft Word and Excel Ability to multi-task Ability to exercise tact, judgment, and patience in assisting the public and City staff Ability to perform mathematical calculations accurately Skill in the operation of electronic/mechanical equipment and personal computer (PC) Experience performing skip tracing on delinquent accounts is desirable SELECTION PROCEDURE This recruitment will open for filing on Friday, January 17, 2020 at 9:00 AM and close on Friday, January 24, 2020, 4:30 PM. To be considered, applicants must submit an online application, including a cover letter and an attached resume that reflects the scope and level of their current/most recent positions and responsibilities. Incomplete applications and applications that do not meet the minimum requirements will not be considered. The most qualified applicants will be invited to continue in the process. Equal Opportunity The City of Long Beach is an Equal Opportunity Employer and values diversity at all levels of the organization. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-5290. This information is available in an alternative format by request at the agency contact on the bulletin. If a special accommodation is desired, please contact the agency two (2) business days prior to the test, if applicable. Closing Date/Time: 1/24/2020 4:30 PM Pacific

The City of Fort Lauderdale has a promotion opportunity for a Senior Customer Service Representative.  An employee that are motivated to take on today's greatest challenges and rewards in the field of local public service.  An employee who are passionate about making a difference and achieving our mission:  We Build Community, in a fast-paced organization that operates by vision, strategy, and action.  Would you fit in?  Click here to apply. This is responsible lead worker clerical and customer service work of more than average difficulty in the billing, collection and servicing of customer accounts.   Employees in this class supervise and participate in complex computerized clerical tasks creating, maintaining, billing, collecting and servicing customer accounts for items, such as water, sewer, parking citations, special assessments, occupational licenses and the posting of daily operations to the City's accounting system. An important aspect of the work in this class is supervising and participating in customer relations activities, resolving unusual questions, problems and complaints in a tactful and courteous manner. The employee must exercise reasonable initiative and independent judgment in opening and closing accounts, making adjustments to accounts and resolving problems.   Work is reviewed by an assigned supervisor in conferences with the employee, through direct observation, review of reports and records and through reports received from customers and others. NOTE:  The duties of this position will include all of those duties set forth in the official job description. This job classification is included within the bargaining unit represented by Teamsters Local Union 769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769.   JOB REQUIREMENTS & WORK ENVIRONMENT: 1.  Have successfully graduated from a standard high school, or possess an acceptable G.E.D. certificate, preferably with college-level training in accounting and other business practices.   2. Have at least five (5) years experience in clerical accounting work, maintaining and verifying fiscal records and accounts, which included some supervisory responsibility at the lead worker level.   HOW TO APPLY/ VETERAN INFORMATION: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests:  Evaluation of Training & Experience, Oral Interview, Written Examination, or other assessment method.  Applicants must attain a minimum score of 70 in each part of the examination in order to qualify.  All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes.  To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form  J-204 . Closing Date/Time: Tue. 01/21/20 5:00 PM Eastern Time

The City of Fort Lauderdale community builders possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.    Would you fit in?  Click here to apply. Performs a wide variety of basic customer services and clerical tasks in support of assigned department. Responds to customer complaints and inquiries. ESSENTIAL JOB FUNCTIONS   Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.   The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Provides customer service by answering telephones and responding to inquiries, assisting customers with documents and equipment Opens and closes accounts, collects payments assist customers with account inquires and issues Resolves customer billing inquiries, complaints, and issues via phone, email, and fax machine. Collects payments; explains billing and payment practices Resolves customer complaints and problems Performs a variety of clerical duties by filing, entering information into databases, generating and submitting reports, and processing journal entries Verifies accuracy and completeness of all data/information received, and researches and provides verification on information requests Operates word processors in transferring/transcribing/composing various documentation Performs daily accounting tasks related to work performed, which may include calculating, billing, and receiving various fees and payments; balancing daily revenues Processes and issues various types of permits, certificates, and licenses as required Receives, processes and distributes division mail, and prepares forms, letters, and parcels for mailing Prepares and distributes various division records, reports, notices and other relevant materials Receives and reviews invoices, reports, forms and applications and distributes copies to appropriate personnel Performs related work as required Special Requirements:  Essential Employees  may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. Non-Essential Employees  will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time.   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   PERFORMANCE INDICATORS:   CORE COMPETENCIES   Passion for job :  Maintains a high degree of enthusiasm, self-reliance, and self-starting approach to achieve and maintain higher levels of performance.  Lead by example to inspire employee commitment and motivation to ensure that Community Builders (employees) and neighbors (customers) experience the highest level of service and satisfaction.   Commitment to Excellence/Continuous Improvement :   Demonstrates a commitment to quality, takes pride in work, and strives to deliver the best possible results. Upholds the City's Quality Management System (QMS) through provision of consistent quality services that meet the needs and expectations of neighbors (customers) and other interested parties.   Aims to enhance neighbor satisfaction with city services by looking for opportunities to improve performance, generating ideas for improving processes, and thoroughly reviews work. Resilience, determination and innovation are all qualities essential for success.   Job Knowledge:  The demonstration of specialized knowledge required to perform the job. Takes initiative in learning and implementing new concepts, technologies, and/or methods.   Customer Service Orientation :   Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs.  Assists business partners and neighbors to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction and proactively seek customer feedback.   Personal Credibility:  Projects self-control, confidence, and composure while managing emotions, time, energy, and performance.   Results Orientation:   Demonstrates knowledge of what results are important, and focuses resources to achieve them.   Accountability:  Takes personal responsibility for outcomes.   Engagement:  Care about work assignments and meets expectations for work schedules and accomplishing assignments. Shows commitment to the organization and its goals.   Communication:  Speaks, writes, and listens effectively in a variety of circumstances, shares information and ideas with others.   Ethics and Integrity :  Degree of trustworthiness and ethical behavior of an individual with consideration for the knowledge one has of the impact and consequences when making a decision or taking action.  All community builders should familiarize themselves with the  City's Policy and Standards Manual (PSM) Chapter 6, Section 10, Sub Section 8 (City Employee Code of Ethics).   Teamwork:  Works effectively with others to achieve business goals and objectives.  Takes steps to promote cohesiveness, collaboration and synergy with associates throughout the organization. Bridges personal, business and cultural differences to work effectively in team settings.   SPECIFIC COMPETENCIES   Computer/Technical Skills:  Operates personal computer; accesses desired applications and utilizes needed programs, tools, and utilities. Interpersonal Relations:  Displaying understanding and sensitivity to needs and problems of others. Building rapport, establishing relationships and relating well to all kinds of people.  Identifies with and cares for others. Shows respect and values people and their contributions. Judgment:  Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the department or organization. Multi-Cultural/Interpersonal Sensitivity:  Shows an awareness of and sensitivity to cultural differences among people. Builds rapport, trust, common understanding, and effective communications with a diverse range of people. Productivity and Work Quality:  Ensures quality of work and work products match organization and department expectations.  Reviews one's own work for completeness and accuracy, seeks information or assistance when needed, and works well with other employees to provide quality work products and seeks to improve processes and practices to enhance quality and productivity. Records Administration:  Knowledgeable of appropriate data collection policy and procedures, filing systems, data management systems, and programs.   SUPERVISORY / NON-SUPERVISORY COMPETENCIES   Continuous Learning:  The extent to which one is able to independently determine the need for personal and professional growth, appropriately identify relevant learning opportunities, and willingly participate in such developmental opportunities.   Time Management:  Ability to prioritize and organize own actions to achieve targeted objectives.   SUPPLEMENTAL INFORMATION   Established Date: 11/18/2018      Revised Date: November 30, 2018 Management Category: N/A        Classification Level: Foundation FLSA: Non-Exempt                     EEO Code: 6 - Administrative Support Job Code:  TM029                       Pay Grade: TG04 The City of Fort Lauderdale is  AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER .  All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).   In compliance with the  Drug-Free Workplace  Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace.   Title I of the Americans with Disabilities Act (ADA)  protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully  perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.   This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This description is subject to modification as the needs and requirements of the position change. JOB REQUIREMENTS & WORK ENVIRONMENT: 1. Have successfully graduated from a standard high school or possess an acceptable G.E.D. certificate. 2. Have one (1) to three (3) years of general clerical work experience involving extensive public contact, preferably with experience in the operation of standard office equipment and computer terminals. Additional qualifying experience or completion of coursework at an accredited college or university in a job related field, may substitute on a year-for-year basis for one year of the required experience or education HOW TO APPLY/ VETERAN INFORMATION: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method.  Applicants must attain a minimum score of 70 in each part of the examination in order to qualify.  All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes.  To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). Closing Date/Time: Tue. 01/21/20 5:00 PM Eastern Time

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was names "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY Under general supervision, provides customer service and assistance to pilots, passengers and other customers of the Airport. This position is the primary responder, assisting Airport customers with inquiries and problems in person and by telephone pertaining to current fuel prices, rates for services offered, and general area information. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Operates the Customer Service desk in a detail-oriented manner; ensures proper understanding of inquiries and concerns; asks for clarification to deal with each issue promptly and accurately to resolve customer questions and/or concerns and complaints. Handles heavy telephone calls, radio calls and emails in a prompt, efficient manner. Takesessential trip information in an organized and efficient manner. Operates a two-way radio. Manages requests for ancillary services, including but not limited to reservations for hotel, limo, and/or car; setting up services, such as pull out service, aircraft detailing, catering, and shuttles; fulfills other special requests made by customers needing assistance. Prepares and maintains records of all scheduled incoming aircraft and complete all necessary paperwork. Distributes crew cars in accordance with Airport policy and processes all related paperwork. Processes sales, references prior transactions and quotes fuel prices as established through the fuel volume discount program within the FBO Manager software. Communicates effectively over the Unicom and two-way radio using aviation terminology. Complete the daily cash report, settle the previous day's transactions, and perform required data entry. Prepares and processes payments for Airport services by cash, check or credit card. Communicates with the Line Crew for accurate, optimal service. Maintains customer files, including current contact information, up-to-date credit card information, prior purchase history, and special information. Prepares monthly reports. Resolve customer questions and/or complaints. Monitors coin-operated vending machines, ensuring they are in good operating condition. Complies with all written City policies and procedures. Works overtime as needed, especially in times of nonstandard operations such as weather events, TFR'sairport closures, diversions, etc. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to other locations to attend meetings, trainings, and briefings. PREFERRED QUALIFICATIONS Performs any other duties and responsibilities as directed by the Airport Customer Service Supervisoror Manager. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Knowledge of principles and procedures of customer billing and collections. Knowledge of customer service and public relations techniques. Knowledge of money handling policies and procedures. Knowledge of aviation terminology. Knowledge of money handling policies and procedures. Advanced knowledge of the rules of English grammar, spelling, and punctuation. Advanced knowledge of Word, Excel, and the Internet. Knowledge of City and departmental operations. Skill to remains organized and prioritize work. Skill to uses time effectively to accomplish tasks. Skill to Interact professionally with the public and public/private officials. Skill to work closely and harmoniously with others to accomplish tasks. Skill to prepare documents without errors in grammar, spelling, or punctuation. Skill to research, compile and summarize a variety of informational and statistical data. Ability to make independent judgments and manage multiple projects. Ability to establish and maintain effective working relationships within the organization. Ability to communicate effectively with all levels of staff, consultants, contractors, and the public, both orally and in writing. Ability to maintain confidential information. Ability to follow oral and written directions. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to build professional relationships with internal staff and customers. Offers flexibility and adaptability, especially during times of change. Required Qualifications High School diploma or GED supplemented by two years of experience in customer relations; Fixed Based Operator (FBO) experience is preferred.Valid driver's license with good driving record and ability to maintain a good driving record while employed; must be able to work some weekends and holidays. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to communicate with the public and staff in person and on the telephone; type, enter data, review, sort and write; exert very moderate physical effort in light work, typically involving some combination of reaching, stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). WORK ENVIRONMENT Tasks are regularly performed without exposure to adverse environmental conditions. SUPPLEMENTAL The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Closing Date/Time: 1/30/2020 5:00 PM Central

How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at LAX (Los Angeles International Airport). We cater to a distinctive clientele. We are looking for Mandarin/Cantonese Speakers. Excellent advancement opportunities Paid Training Dynamic Workplace Medical benefits Voluntary dental, vision, and a matching 401k plan Amazon Incentives and travel perks Flight Benefits Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skills Organized and logical thinker Make quick and rational decisions Problem Solving Ability to adapt quickly to unforeseen situations Effective communication skills and good listening skills Able to multi-task and carry out duties in a dynamic environment At least 18 years of age, high school graduate or G.E.D equivalent. Eligible to work in the United States English proficient, other languages are a plus. Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Date posted: 01/03/2020

How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at LAX (Los Angeles International Airport). We cater to a distinctive clientele. We are looking for Mandarin/Cantonese Speakers. Excellent advancement opportunities Paid Training Dynamic Workplace Medical benefits Voluntary dental, vision, and a matching 401k plan Amazon Incentives and travel perks Flight Benefits Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skills Organized and logical thinker Make quick and rational decisions Problem Solving Ability to adapt quickly to unforeseen situations Effective communication skills and good listening skills Able to multi-task and carry out duties in a dynamic environment At least 18 years of age, high school graduate or G.E.D equivalent. Eligible to work in the United States English proficient, other languages are a plus. Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Date posted: 01/18/2020

How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at LAX (Los Angeles International Airport). We cater to a distinctive clientele. We offer part-time and full-time positions. Excellent advancement opportunities Paid Training Dynamic Workplace Medical benefits Voluntary dental, vision, and a matching 401k plan Amazon Incentives and travel perks Flight Benefits Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skills Organized and logical thinker Make quick and rational decisions Problem Solving Ability to adapt quickly to unforeseen situations Effective communication skills and good listening skills Able to multi-task and carry out duties in a dynamic environment At least 18 years of age, high school graduate or G.E.D equivalent. Eligible to work in the United States English proficient, other languages are a plus. Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Date posted: 01/13/2020

How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at LAX (Los Angeles International Airport). We cater to a distinctive clientele. We are looking for Mandarin/Cantonese Speakers. Excellent advancement opportunities Paid Training Dynamic Workplace Medical benefits Voluntary dental, vision, and a matching 401k plan Amazon Incentives and travel perks Flight Benefits Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skills Organized and logical thinker Make quick and rational decisions Problem Solving Ability to adapt quickly to unforeseen situations Effective communication skills and good listening skills Able to multi-task and carry out duties in a dynamic environment At least 18 years of age, high school graduate or G.E.D equivalent. Eligible to work in the United States English proficient, other languages are a plus. Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Date posted: 01/11/2020

How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at LAX (Los Angeles International Airport). We cater to a distinctive clientele. We offer part-time and full-time positions. Excellent advancement opportunities Paid Training Dynamic Workplace Medical benefits Voluntary dental, vision, and a matching 401k plan Amazon Incentives and travel perks Flight Benefits Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skills Organized and logical thinker Make quick and rational decisions Problem Solving Ability to adapt quickly to unforeseen situations Effective communication skills and good listening skills Able to multi-task and carry out duties in a dynamic environment At least 18 years of age, high school graduate or G.E.D equivalent. Eligible to work in the United States English proficient, other languages are a plus. Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Date posted: 12/28/2019

How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at LAX (Los Angeles International Airport). We cater to a distinctive clientele. We are looking for Mandarin/Cantonese Speakers. Excellent advancement opportunities Paid Training Dynamic Workplace Medical benefits Voluntary dental, vision, and a matching 401k plan Amazon Incentives and travel perks Flight Benefits Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skills Organized and logical thinker Make quick and rational decisions Problem Solving Ability to adapt quickly to unforeseen situations Effective communication skills and good listening skills Able to multi-task and carry out duties in a dynamic environment At least 18 years of age, high school graduate or G.E.D equivalent. Eligible to work in the United States English proficient, other languages are a plus. Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. Date posted: 01/04/2020

Hallmark Aviation is seeking Japanese speakers to provide exceptional service to our international airlines at LAX airport. Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Date posted: 01/02/2020