City of Taylor, MI
Taylor, Michigan, United States
The Customer Service Representative works under the direction of the Call Center/Customer Service Manager. The CSR will be responsible for providing excellent customer service to City of Taylor taxpayers, both business and residential; non-taxpayers who reside in Taylor and request city services; and non-Taylor citizens desiring Taylor services related to living, working and opening a business in the city. The customer interface will take place in person and via phone. Employees may be assigned other duties as determined by management. Essential duties will include, but are not limited to: Answer inquiries professionally Handle and resolve customer complaints Research required information using available resources Troubleshoot problems Identify and escalate priority issues Route calls to appropriate resource Provide information Complete call logs and reports Initiate customer requests Follow up with customers to determine satisfaction with provided services Conduct outbound research calls to collect customer service needs and information Qualifications Must be available to work scheduled shifts Monday through Friday from 9:00 a.m. until 5:00 p.m. High School Diploma Knowledge of Microsoft Word and Excel Ability to enter data while on phone Ability to maneuver through various software programs simultaneously Ability to use search tools, browsers, email, attach files, scan, and fax Experience with customer relationship management processes and software Complete applicable skills test during the interview process Possess strong oral/written communication skills Possess ability to work independently Possess a high sense of integrity and ethics Trustworthy Ability to accept performance feedback Self-developer striving for continuous improvement Goal and deadline oriented Adaptable to change Detail oriented Team oriented Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
Jul 01, 2020
Full Time
The Customer Service Representative works under the direction of the Call Center/Customer Service Manager. The CSR will be responsible for providing excellent customer service to City of Taylor taxpayers, both business and residential; non-taxpayers who reside in Taylor and request city services; and non-Taylor citizens desiring Taylor services related to living, working and opening a business in the city. The customer interface will take place in person and via phone. Employees may be assigned other duties as determined by management. Essential duties will include, but are not limited to: Answer inquiries professionally Handle and resolve customer complaints Research required information using available resources Troubleshoot problems Identify and escalate priority issues Route calls to appropriate resource Provide information Complete call logs and reports Initiate customer requests Follow up with customers to determine satisfaction with provided services Conduct outbound research calls to collect customer service needs and information Qualifications Must be available to work scheduled shifts Monday through Friday from 9:00 a.m. until 5:00 p.m. High School Diploma Knowledge of Microsoft Word and Excel Ability to enter data while on phone Ability to maneuver through various software programs simultaneously Ability to use search tools, browsers, email, attach files, scan, and fax Experience with customer relationship management processes and software Complete applicable skills test during the interview process Possess strong oral/written communication skills Possess ability to work independently Possess a high sense of integrity and ethics Trustworthy Ability to accept performance feedback Self-developer striving for continuous improvement Goal and deadline oriented Adaptable to change Detail oriented Team oriented Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
City of Kansas City, MO
Kansas City, MO, United States
Several full-time and part-time positions available with KC Water Call Center Division located at 4800 E. 63rd Street. Salary Range: $14.35-$23.16/hour Normal Work Days/Hours: Monday-Friday, 10:00 A.M. to 7:00 P.M. Application Deadline Date: August 5, 2020 Responsibilities Communicates with customers by phone or in person in a professional and courteous manner. Investigates and resolves general customer inquiries, requests, complaints, and account billing issues timely and accurately through research, account analysis, and referencing ordinances, policies, and procedures. Clearly and accurately records all customer interactions and changes to accounts, including billing complaints, service rendered or service failures, and routes information to appropriate departments for investigation or follow-up. Processes orders for installation, turn-ons, discontinuation, or change in service. Maintains and promotes positive customer relations and goodwill. Qualifications REQUIRES high school graduation and 3 years of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Preference given to applicants who successfully complete and pass the Customer Service Assessment, as well as applicants who are bilingual. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.
Jul 06, 2020
Several full-time and part-time positions available with KC Water Call Center Division located at 4800 E. 63rd Street. Salary Range: $14.35-$23.16/hour Normal Work Days/Hours: Monday-Friday, 10:00 A.M. to 7:00 P.M. Application Deadline Date: August 5, 2020 Responsibilities Communicates with customers by phone or in person in a professional and courteous manner. Investigates and resolves general customer inquiries, requests, complaints, and account billing issues timely and accurately through research, account analysis, and referencing ordinances, policies, and procedures. Clearly and accurately records all customer interactions and changes to accounts, including billing complaints, service rendered or service failures, and routes information to appropriate departments for investigation or follow-up. Processes orders for installation, turn-ons, discontinuation, or change in service. Maintains and promotes positive customer relations and goodwill. Qualifications REQUIRES high school graduation and 3 years of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Preference given to applicants who successfully complete and pass the Customer Service Assessment, as well as applicants who are bilingual. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.
Minimum Qualifications Education and/or Equivalent Experience: Graduation from High School or equivalent, plus one (1) year of experience in a field related to customer service. Licenses or Certifications: None. Notes to Applicants Who Are We? Austin Animal Center's mission is to protect the health, safety, and welfare of our animals by providing shelter, care, and lifesaving efforts. We are located in the largest No Kill community in the country and maintain a live outcome rate of 90 percent and above. What is the Job? This person must have the ability to communicate effectively and give your undivided attention to citizens when delivering customer services. This position will advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service time lines and fees; while accurately creating, updating and maintaining electronic records associated with customers and animals. Customer communication will occur in person, email, fax, phone or 311. As Customer Care Representative, the ideal candidate will have the ability to respond to inquiries as quickly as possible while showing compassion and empathy and the ability to handle problems with little or no supervision. Regarding Your Application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A cover letter and résumé are required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check ( CBI ) will be conducted. Additional Information: Austin Public Health/Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH / ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises. Please Note this posting may close any time after 7 days. Pay Range $15.00 Hours Work days will vary; however this position will be required to work weekends to help support operations when the shelter receives a higher volume of visitors. Job Close Date 08/09/2020 Type of Posting External Department Animal Services Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Administrative Support Location 7201 Levander Loop Bldg A Austin TX 78702 Preferred Qualifications Demonstrated ability to engage in and utilize hospitality elements when delivering customer services. Demonstrated ability to remain professional and courteous with internal and external customers. Bi-lingual (Spanish). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service timelines and fees; while accurately creating, updating and maintaining electronic records associated with customers and animals. Communicate with customers in person and receive and respond to customer inquiries via email, fax, phone or 311. Contribute to the programs and services that support the shelter's live outcome goal. Provide safe and humane handling of animals for the purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events, while adhering to disease management and safety protocols. Safely and humanely handle animals for purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events. Collect payments by accepting cash, making change for cash customers. Responsibilities- Supervision and/or Leadership Exercised: None. City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of good customer relations practices. Knowledge of animal services and animal related programs. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in observation and classification of animals. Skill in using computers and related software applications. Skill in information analysis and problem solving. Skill in safely handling animals, including those with unknown temperament. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public Ability to make change for cash accurately. Ability to quickly recognize and interpret animal signaling. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Graduation from High School or equivalent, plus one (1) years of work experience in a field related to customer service. Do you meet these minimum qualifications? Yes No * Exceptional communication skills (verbal and written) and customer service are essential in this position. Briefly describe your customer service experience, include steps that you may take to resolve customer complaints. (Open Ended Question) * This position has interaction with the public and first class customer service is essential. Explain your experience dealing with the public while on the job. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual ability. Speak both English and Spanish fluently Speak some Spanish Understand some Spanish Fluent in English only Fluent in Spanish only * Please describe your cash handling experience and indicate the employer(s) in your work history where you gained this experience. (Open Ended Question) * In concise detail, please describe your experience researching and resolving complex issues for internal and external customers. (Open Ended Question) * If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Jul 11, 2020
Part Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from High School or equivalent, plus one (1) year of experience in a field related to customer service. Licenses or Certifications: None. Notes to Applicants Who Are We? Austin Animal Center's mission is to protect the health, safety, and welfare of our animals by providing shelter, care, and lifesaving efforts. We are located in the largest No Kill community in the country and maintain a live outcome rate of 90 percent and above. What is the Job? This person must have the ability to communicate effectively and give your undivided attention to citizens when delivering customer services. This position will advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service time lines and fees; while accurately creating, updating and maintaining electronic records associated with customers and animals. Customer communication will occur in person, email, fax, phone or 311. As Customer Care Representative, the ideal candidate will have the ability to respond to inquiries as quickly as possible while showing compassion and empathy and the ability to handle problems with little or no supervision. Regarding Your Application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A cover letter and résumé are required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check ( CBI ) will be conducted. Additional Information: Austin Public Health/Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH / ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises. Please Note this posting may close any time after 7 days. Pay Range $15.00 Hours Work days will vary; however this position will be required to work weekends to help support operations when the shelter receives a higher volume of visitors. Job Close Date 08/09/2020 Type of Posting External Department Animal Services Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Administrative Support Location 7201 Levander Loop Bldg A Austin TX 78702 Preferred Qualifications Demonstrated ability to engage in and utilize hospitality elements when delivering customer services. Demonstrated ability to remain professional and courteous with internal and external customers. Bi-lingual (Spanish). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service timelines and fees; while accurately creating, updating and maintaining electronic records associated with customers and animals. Communicate with customers in person and receive and respond to customer inquiries via email, fax, phone or 311. Contribute to the programs and services that support the shelter's live outcome goal. Provide safe and humane handling of animals for the purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events, while adhering to disease management and safety protocols. Safely and humanely handle animals for purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events. Collect payments by accepting cash, making change for cash customers. Responsibilities- Supervision and/or Leadership Exercised: None. City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of good customer relations practices. Knowledge of animal services and animal related programs. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in observation and classification of animals. Skill in using computers and related software applications. Skill in information analysis and problem solving. Skill in safely handling animals, including those with unknown temperament. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public Ability to make change for cash accurately. Ability to quickly recognize and interpret animal signaling. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Graduation from High School or equivalent, plus one (1) years of work experience in a field related to customer service. Do you meet these minimum qualifications? Yes No * Exceptional communication skills (verbal and written) and customer service are essential in this position. Briefly describe your customer service experience, include steps that you may take to resolve customer complaints. (Open Ended Question) * This position has interaction with the public and first class customer service is essential. Explain your experience dealing with the public while on the job. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual ability. Speak both English and Spanish fluently Speak some Spanish Understand some Spanish Fluent in English only Fluent in Spanish only * Please describe your cash handling experience and indicate the employer(s) in your work history where you gained this experience. (Open Ended Question) * In concise detail, please describe your experience researching and resolving complex issues for internal and external customers. (Open Ended Question) * If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Butte-Glenn Community College
Oroville, CA, United States
Description Support Center Representative (Support Center) Part-Time/Non-Exempt 24 hours per week; 12 months per year CSEA Range 18; $1,943.74 per month Anticipated Start Date October 2020 Tentative interview dates: September 8th, September 9th Relocation reimbursement may be authorized. If interested, the successful applicant must request relocation reimbursement at time of job offer. If you are relocating to the area, housing resources can be found on our Human Resources page. POSITION HIGHLIGHTS: The Support Center Representative will be responsible for providing accurate information in a professional and courteous manner in a call center setting. Located on the main campus, the Support Center handles many incoming calls to the campus. The mission of the Support Center is to provide quality support to students, staff, and the general public by answering questions and delivering accurate information regarding enrollment, registration, and other campus services and resources. The Support Center is committed to providing excellent customer service and representing Butte College in a positive and professional manner. The Support Center is staffed with both part-time and full-time employees and a dedicated Spanish line. The Support Center has a team-oriented approach to assisting our diverse students, staff, and community. This position will work Monday 10 a.m. - 2 p.m., Tuesday & Thursday 8:30 a.m. - 5 p.m., & Friday 8 a.m. - 12 p.m. We offer a great work schedule over the summer and a paid winter holiday break Summer hours will be Monday - Wednesday 8:30 a.m. - 5 p.m. HEALTH BENEFITS: For part-time employees - The District offers several Comprehensive Medical plans at a shared cost to the employee and their dependents. Dental, Vision and STD/LTD are at a shared cost. Additionally, the District provides access to two Health and Wellness Centers through Butte Schools Self-Funded Programs for little to no cost depending on plan selection. Retirement plans include CalPERS, CalSTRS, 403B and 457B. ABOUT BUTTE COLLEGE: Butte College's main campus is located on a 928-acre wildlife refuge and we pride ourselves on being a national college leader in sustainability. Community partnerships matter to us. We work with our K-12 partners to create career pathways for students to seamlessly move from high school to Butte College coursework or credit to transfer to a four-year university. In fact, Butte College has the highest transfer rate of all California community colleges to California State University, Chico. Butte College contributes to economic development through the Training Place, and the Small Business Development Center. For over 50 years , we have successfully provided a quality educational experience to our students, offering associates degrees and training in career fields including business, medical, law enforcement, welding, automotive, computers, and more. The ideal candidate will share Butte College's commitment to our mission and values , especially our commitment to educating our racially and socio-economically diverse student population. We currently enroll around 15,300 students annually, many of whom are from racially minoritized populations. 54% of Butte College students are white, 28% are Latinx, 6% are Asian, 2% are African American, 1% are Native American, and 5% are multi-ethnic. As a Hispanic Serving Institution (HSI), Butte College understands that it has a great responsibility to the educational attainment and economic well-being of our surrounding communities. The successful candidate will join a campus community that demonstrates its commitment to student equity by supporting ongoing professional development for students, faculty and staff. These opportunities include a Cultural Awareness Community of Practice, FAIR Classrooms, active Diversity and Student Equity Committees, support for our undocumented and AB 540 students , a robust set of culturally responsive programs and events, and conferences related to equity-mindedness and supporting the success of our diverse students. OVERVIEW: Under the direction of an administrator, provides prompt, accurate assistance and information in a professional and courteous manner to students, staff and the general public on a variety of programs, activities and policies and procedures related to enrollment, admissions and other District operations. Displays proper phone etiquette at all times. May provide information regarding administrative services and operations. Performs other duties as assigned. Representative Duties The duties recorded below are representative of the duties of the class and are not intended to cover all the duties performed by incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related or a logical assignment to this class. The essential duties of the class are indicated with an asterisk *. Provides clear, consistent, up-to-date and accurate information utilizing current job aids such as call center manual, campus contact list, campus map, District website, My BC, etc... to perspective students, current students, faculty, staff and the general public on a wide variety of inquiries relating to policies, procedures and activities in all areas of the campus community, via the District's computerized telephone switchboard, email and/or the internet and may other pertinent information as assigned. May assist with navigation through District's website.* Determines when inquires need further in depth information and guidance by paying close attention to what is being asked and/or not asked, refers inquires to the appropriate person or department when necessary.* Provides routine clerical duties as necessary, including but not limited to updating students' demographic data and/or status; copying and filing documents; faxing information; processing daily mail; typing letters, documents, spreadsheets and reports; compiling and/or tabulating data for reports, records and correspondence; and proofreading documents for accuracy, completeness and conformance to proper procedures.* Proactively responds to and resolves caller issues and inquiries by researching District website, publications, emails, call center aids and communicating with key department personnel. Follows-up with caller concerns in a timely manner via telephone, email and/or the internet; documents pertinent procedures and policies for call center manual and for future reference.* Provides detailed, knowledgeable and well-informed assistance regarding admissions, registration, matriculation, enrollment and fees; processes waivers, collects payments, processes refunds, registers students, verifies student enrollment status, enrolls students into variable unit courses and updates student records as directed.* Adjusts average call time based on current volume; maintains standard ratio for first call resolution; continuously seeks and revises knowledge based on new or updated information regarding campus and/or department policies, procedures, activities, events, matriculation processes, campus technologies-Website, MyBC, WebAdvisor.* Operates a variety of office equipment, including computers, printers, typewriters, fax machines, copiers, calculators, etc.* Performs computer data entry to record and retrieve departmental information and to prepare documents.* Creates and maintains electronic records of inbound and outbound calls, including the subject of calls, transfer calls and all other pertinent information regarding inbound and outbound calls.* Posts payments to student accounts received via phone or by mail. May provide explanation of billing to students as requested.* Establishes and maintains efficient filing systems and other resource records and materials as needed or required. May attend various departmental staff meetings as requested by supervisor. Maintains the organization of the storeroom and keeps inventory of office forms, paper and miscellaneous supplies; may order supplies as needed. May conduct phone and/or email surveys. Serves on a variety of District committees as requested. May perform other duties as assigned. Qualifications/Requirements MINIMUM QUALIFICATIONS: EDUCATION/EXPERIENCE: Graduation from high school, G.E.D. or the equivalent*; AND One (1) year of increasingly responsible experience closely related to the duties and responsibilities of this class. * High School education equivalency equals an adult education diploma or four (4) years of full-time paid work experience. CERTIFICATES, LICENSES, REGISTRATION, AND OTHER REQUIREMENTS: Hold and maintain a valid driver's license throughout duration of employment with the District. DIVERSITY QUALIFICATIONS: Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff. DESIRED QUALIFICATIONS: Bilingual: Spanish-English or Hmong-English. Associate's Degree from an accredited college. Experience in a high volume call center. Experience at an educational institution in the area of student services. KNOWLEDGE, SKILLS AND ABILITIES : May be acquired through education, training and/or experience. Knowledge of: District policies and procedures; proper grammar usage, spelling, punctuation, and vocabulary; proper phone etiquette and techniques; proper communication skills; modern office practices and procedures; modern office equipment including computers and various software and hardware; letter and report writing; recordkeeping procedures; creating spreadsheets; good oral and written communication skills; navigating around a computer while on the phone. Ability to: treat individuals with respect under all circumstances; learn and interpret rules, regulations and policies and procedures of the District and department; demonstrate good communication, listening and organizational skills; be detail oriented and well organized; work in a fast paced environment; multi-task; respond intelligently to questions; exercise judgment in taking effective action; develop logical solutions; operate various office equipment including computers for data and word processing; navigate around a computer while on the phone; navigate around website to provide assistance; utilize keyboarding skills commensurate with functions required for this position; meet schedules and deadlines; maintain records and prepare reports accurately; make efficient use of resources; work independently and apply good judgment; make mathematical calculations accurately and rapidly; understand and follow oral and written directions; establish and maintain cooperative relationships with those contacted during the course of work; work with diverse populations. Supplemental Information WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES: No assigned permanent staff to supervise. May provide work direction to student employees. PHYSICAL EFFORT: Normal office environment. CONTACTS: Faculty, staff, administrators, students and the general public. WORKING CONDITIONS: Normal office environment. PRE-EMPLOYMENT REQUIREMENTS: The successful applicant will be required to complete a medical history questionnaire and must agree to undergo and pass a pre-employment physical examination, based on the physical requirements of the position, prior to employment. The physician will be selected and paid for by the District. Disabilities not related to the essential physical job requirements will not preclude the applicant from being hired. Education Code • 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination within the past sixty (60) days to determine that he or she is free of active tuberculosis. As a condition of employment the position you are applying for will require that you provide fingerprints to the local police department. The fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee's responsibility. If you should be offered this position you will be asked to sign a payroll deduction form which will authorize the District to deduct the fee charged by the DOJ from your first paycheck. The eligible list established from this recruitment will be used to fill the current vacancy and possibly future vacancies for positions with the same class specification. The District reserves the right to modify, rescind or re-advertise this announcement without notification or to delay indefinitely the employment of a person for the position. The Butte-Glenn Community College District is an Equal Opportunity Employer. --------------------------------------------------Application Instructions------------------------------------------- ALL APPLICANTS, INCLUDING CURRENT BUTTE COLLEGE EMPLOYEES, MUST SUBMIT ALL REQUIRED DOCUMENTS WITH THE ONLINE APPLICATION IN ORDER TO MOVE FORWARD IN THE RECRUITMENT PROCESS. REQUIRED ATTACHMENTS All on-line attachment types require that you attach a document. RESUME OR VITA: Please submit this as an attachment, not as a text resume within the application. Closing Date/Time: 8/12/2020 11:59 PM Pacific
Jul 14, 2020
Part Time
Description Support Center Representative (Support Center) Part-Time/Non-Exempt 24 hours per week; 12 months per year CSEA Range 18; $1,943.74 per month Anticipated Start Date October 2020 Tentative interview dates: September 8th, September 9th Relocation reimbursement may be authorized. If interested, the successful applicant must request relocation reimbursement at time of job offer. If you are relocating to the area, housing resources can be found on our Human Resources page. POSITION HIGHLIGHTS: The Support Center Representative will be responsible for providing accurate information in a professional and courteous manner in a call center setting. Located on the main campus, the Support Center handles many incoming calls to the campus. The mission of the Support Center is to provide quality support to students, staff, and the general public by answering questions and delivering accurate information regarding enrollment, registration, and other campus services and resources. The Support Center is committed to providing excellent customer service and representing Butte College in a positive and professional manner. The Support Center is staffed with both part-time and full-time employees and a dedicated Spanish line. The Support Center has a team-oriented approach to assisting our diverse students, staff, and community. This position will work Monday 10 a.m. - 2 p.m., Tuesday & Thursday 8:30 a.m. - 5 p.m., & Friday 8 a.m. - 12 p.m. We offer a great work schedule over the summer and a paid winter holiday break Summer hours will be Monday - Wednesday 8:30 a.m. - 5 p.m. HEALTH BENEFITS: For part-time employees - The District offers several Comprehensive Medical plans at a shared cost to the employee and their dependents. Dental, Vision and STD/LTD are at a shared cost. Additionally, the District provides access to two Health and Wellness Centers through Butte Schools Self-Funded Programs for little to no cost depending on plan selection. Retirement plans include CalPERS, CalSTRS, 403B and 457B. ABOUT BUTTE COLLEGE: Butte College's main campus is located on a 928-acre wildlife refuge and we pride ourselves on being a national college leader in sustainability. Community partnerships matter to us. We work with our K-12 partners to create career pathways for students to seamlessly move from high school to Butte College coursework or credit to transfer to a four-year university. In fact, Butte College has the highest transfer rate of all California community colleges to California State University, Chico. Butte College contributes to economic development through the Training Place, and the Small Business Development Center. For over 50 years , we have successfully provided a quality educational experience to our students, offering associates degrees and training in career fields including business, medical, law enforcement, welding, automotive, computers, and more. The ideal candidate will share Butte College's commitment to our mission and values , especially our commitment to educating our racially and socio-economically diverse student population. We currently enroll around 15,300 students annually, many of whom are from racially minoritized populations. 54% of Butte College students are white, 28% are Latinx, 6% are Asian, 2% are African American, 1% are Native American, and 5% are multi-ethnic. As a Hispanic Serving Institution (HSI), Butte College understands that it has a great responsibility to the educational attainment and economic well-being of our surrounding communities. The successful candidate will join a campus community that demonstrates its commitment to student equity by supporting ongoing professional development for students, faculty and staff. These opportunities include a Cultural Awareness Community of Practice, FAIR Classrooms, active Diversity and Student Equity Committees, support for our undocumented and AB 540 students , a robust set of culturally responsive programs and events, and conferences related to equity-mindedness and supporting the success of our diverse students. OVERVIEW: Under the direction of an administrator, provides prompt, accurate assistance and information in a professional and courteous manner to students, staff and the general public on a variety of programs, activities and policies and procedures related to enrollment, admissions and other District operations. Displays proper phone etiquette at all times. May provide information regarding administrative services and operations. Performs other duties as assigned. Representative Duties The duties recorded below are representative of the duties of the class and are not intended to cover all the duties performed by incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related or a logical assignment to this class. The essential duties of the class are indicated with an asterisk *. Provides clear, consistent, up-to-date and accurate information utilizing current job aids such as call center manual, campus contact list, campus map, District website, My BC, etc... to perspective students, current students, faculty, staff and the general public on a wide variety of inquiries relating to policies, procedures and activities in all areas of the campus community, via the District's computerized telephone switchboard, email and/or the internet and may other pertinent information as assigned. May assist with navigation through District's website.* Determines when inquires need further in depth information and guidance by paying close attention to what is being asked and/or not asked, refers inquires to the appropriate person or department when necessary.* Provides routine clerical duties as necessary, including but not limited to updating students' demographic data and/or status; copying and filing documents; faxing information; processing daily mail; typing letters, documents, spreadsheets and reports; compiling and/or tabulating data for reports, records and correspondence; and proofreading documents for accuracy, completeness and conformance to proper procedures.* Proactively responds to and resolves caller issues and inquiries by researching District website, publications, emails, call center aids and communicating with key department personnel. Follows-up with caller concerns in a timely manner via telephone, email and/or the internet; documents pertinent procedures and policies for call center manual and for future reference.* Provides detailed, knowledgeable and well-informed assistance regarding admissions, registration, matriculation, enrollment and fees; processes waivers, collects payments, processes refunds, registers students, verifies student enrollment status, enrolls students into variable unit courses and updates student records as directed.* Adjusts average call time based on current volume; maintains standard ratio for first call resolution; continuously seeks and revises knowledge based on new or updated information regarding campus and/or department policies, procedures, activities, events, matriculation processes, campus technologies-Website, MyBC, WebAdvisor.* Operates a variety of office equipment, including computers, printers, typewriters, fax machines, copiers, calculators, etc.* Performs computer data entry to record and retrieve departmental information and to prepare documents.* Creates and maintains electronic records of inbound and outbound calls, including the subject of calls, transfer calls and all other pertinent information regarding inbound and outbound calls.* Posts payments to student accounts received via phone or by mail. May provide explanation of billing to students as requested.* Establishes and maintains efficient filing systems and other resource records and materials as needed or required. May attend various departmental staff meetings as requested by supervisor. Maintains the organization of the storeroom and keeps inventory of office forms, paper and miscellaneous supplies; may order supplies as needed. May conduct phone and/or email surveys. Serves on a variety of District committees as requested. May perform other duties as assigned. Qualifications/Requirements MINIMUM QUALIFICATIONS: EDUCATION/EXPERIENCE: Graduation from high school, G.E.D. or the equivalent*; AND One (1) year of increasingly responsible experience closely related to the duties and responsibilities of this class. * High School education equivalency equals an adult education diploma or four (4) years of full-time paid work experience. CERTIFICATES, LICENSES, REGISTRATION, AND OTHER REQUIREMENTS: Hold and maintain a valid driver's license throughout duration of employment with the District. DIVERSITY QUALIFICATIONS: Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff. DESIRED QUALIFICATIONS: Bilingual: Spanish-English or Hmong-English. Associate's Degree from an accredited college. Experience in a high volume call center. Experience at an educational institution in the area of student services. KNOWLEDGE, SKILLS AND ABILITIES : May be acquired through education, training and/or experience. Knowledge of: District policies and procedures; proper grammar usage, spelling, punctuation, and vocabulary; proper phone etiquette and techniques; proper communication skills; modern office practices and procedures; modern office equipment including computers and various software and hardware; letter and report writing; recordkeeping procedures; creating spreadsheets; good oral and written communication skills; navigating around a computer while on the phone. Ability to: treat individuals with respect under all circumstances; learn and interpret rules, regulations and policies and procedures of the District and department; demonstrate good communication, listening and organizational skills; be detail oriented and well organized; work in a fast paced environment; multi-task; respond intelligently to questions; exercise judgment in taking effective action; develop logical solutions; operate various office equipment including computers for data and word processing; navigate around a computer while on the phone; navigate around website to provide assistance; utilize keyboarding skills commensurate with functions required for this position; meet schedules and deadlines; maintain records and prepare reports accurately; make efficient use of resources; work independently and apply good judgment; make mathematical calculations accurately and rapidly; understand and follow oral and written directions; establish and maintain cooperative relationships with those contacted during the course of work; work with diverse populations. Supplemental Information WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES: No assigned permanent staff to supervise. May provide work direction to student employees. PHYSICAL EFFORT: Normal office environment. CONTACTS: Faculty, staff, administrators, students and the general public. WORKING CONDITIONS: Normal office environment. PRE-EMPLOYMENT REQUIREMENTS: The successful applicant will be required to complete a medical history questionnaire and must agree to undergo and pass a pre-employment physical examination, based on the physical requirements of the position, prior to employment. The physician will be selected and paid for by the District. Disabilities not related to the essential physical job requirements will not preclude the applicant from being hired. Education Code • 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination within the past sixty (60) days to determine that he or she is free of active tuberculosis. As a condition of employment the position you are applying for will require that you provide fingerprints to the local police department. The fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee's responsibility. If you should be offered this position you will be asked to sign a payroll deduction form which will authorize the District to deduct the fee charged by the DOJ from your first paycheck. The eligible list established from this recruitment will be used to fill the current vacancy and possibly future vacancies for positions with the same class specification. The District reserves the right to modify, rescind or re-advertise this announcement without notification or to delay indefinitely the employment of a person for the position. The Butte-Glenn Community College District is an Equal Opportunity Employer. --------------------------------------------------Application Instructions------------------------------------------- ALL APPLICANTS, INCLUDING CURRENT BUTTE COLLEGE EMPLOYEES, MUST SUBMIT ALL REQUIRED DOCUMENTS WITH THE ONLINE APPLICATION IN ORDER TO MOVE FORWARD IN THE RECRUITMENT PROCESS. REQUIRED ATTACHMENTS All on-line attachment types require that you attach a document. RESUME OR VITA: Please submit this as an attachment, not as a text resume within the application. Closing Date/Time: 8/12/2020 11:59 PM Pacific
Job Summary Mohave County Library is currently recruiting for a Community Library Representative in Golden Shores. The Community Library Representative is a part-time position (21 hours per week). Must be willing to work days, evenings and weekends. Hiring Range 8 / Step 1 : $ 14.21 The incumbent performs work and is responsible for a variety of intermediate level library and clerical work involved in providing public and technical services in a library environment. Incumbent in this position is solely responsible for the operation of the assigned community library and follows the standard procedures set forth for the community libraries in Mohave County. REPORTS TO Library Services Manager. SUPERVISION EXERCISED Work of the representative is performed under the general direction of the Community Libraries Manager. Work is reviewed through observation and evaluation of work performance and tasks completed. Essential Job Functions Opens and closes the assigned community library. Prepares and ensures the assigned library is ready to receive patrons. Provides input and recommendations on development of the collection based on patron requests, community needs and/or demographics. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Retrieves and mails items from local post office. Answers telephone and greets the public. Prepares library cards and maintains customer files. Collects statistics and prepares reports. Shelves books and maintains inventory. Oversees and trains volunteers. Checks materials in and out using computerized Integrated Library System. Maintains petty cash and fine boxes; prepares income reports. Assist in local interlibrary loan requests. Maintain supplies inventory and conduct monthly order of supplies. Attends related meetings, training programs and conferences. Serves on or takes an active role in various committees. Performs related duties and/or special projects as required and/or requested. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Ensures the facility is maintained in a clean, professional environment. SECONDARY JOB FUNCTIONS Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma/GED. Two (2) years general clerical experience involving customer service, data entry, inventory control and/or related field. One (1) year library experience whether paid or unpaid. An equivalent combination of education, experience, and training may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology and accepted common practices and policies involved in providing library services. Standard office practices, procedures and equipment. Filing, information systems and inventory control systems. English grammar, spelling and arithmetic. Mohave CountyPersonnel Policies and Procedures, and Department Regulation. Skill in: Operation of office equipment and the use of computers and related software programs such as Microsoft Word and Excel. Customer service and relationship building skills. Time management and organizational skills. Ability to: Deal courteously with the public and staff. Understand and carry out written and oral instructions. Work independently and take initiative in completing work assignments in a timely manner. Create and manage filing systems. Perform the essential functions of the job with or without reasonable accommodations. Establish and maintain effective working relationships with patrons, county departments, and the general public. Comply with Mohave County Personnel Policies and Procedures, andDepartment Regulations. Closing Date/Time:
Jul 02, 2020
Part Time
Job Summary Mohave County Library is currently recruiting for a Community Library Representative in Golden Shores. The Community Library Representative is a part-time position (21 hours per week). Must be willing to work days, evenings and weekends. Hiring Range 8 / Step 1 : $ 14.21 The incumbent performs work and is responsible for a variety of intermediate level library and clerical work involved in providing public and technical services in a library environment. Incumbent in this position is solely responsible for the operation of the assigned community library and follows the standard procedures set forth for the community libraries in Mohave County. REPORTS TO Library Services Manager. SUPERVISION EXERCISED Work of the representative is performed under the general direction of the Community Libraries Manager. Work is reviewed through observation and evaluation of work performance and tasks completed. Essential Job Functions Opens and closes the assigned community library. Prepares and ensures the assigned library is ready to receive patrons. Provides input and recommendations on development of the collection based on patron requests, community needs and/or demographics. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Retrieves and mails items from local post office. Answers telephone and greets the public. Prepares library cards and maintains customer files. Collects statistics and prepares reports. Shelves books and maintains inventory. Oversees and trains volunteers. Checks materials in and out using computerized Integrated Library System. Maintains petty cash and fine boxes; prepares income reports. Assist in local interlibrary loan requests. Maintain supplies inventory and conduct monthly order of supplies. Attends related meetings, training programs and conferences. Serves on or takes an active role in various committees. Performs related duties and/or special projects as required and/or requested. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Ensures the facility is maintained in a clean, professional environment. SECONDARY JOB FUNCTIONS Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma/GED. Two (2) years general clerical experience involving customer service, data entry, inventory control and/or related field. One (1) year library experience whether paid or unpaid. An equivalent combination of education, experience, and training may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology and accepted common practices and policies involved in providing library services. Standard office practices, procedures and equipment. Filing, information systems and inventory control systems. English grammar, spelling and arithmetic. Mohave CountyPersonnel Policies and Procedures, and Department Regulation. Skill in: Operation of office equipment and the use of computers and related software programs such as Microsoft Word and Excel. Customer service and relationship building skills. Time management and organizational skills. Ability to: Deal courteously with the public and staff. Understand and carry out written and oral instructions. Work independently and take initiative in completing work assignments in a timely manner. Create and manage filing systems. Perform the essential functions of the job with or without reasonable accommodations. Establish and maintain effective working relationships with patrons, county departments, and the general public. Comply with Mohave County Personnel Policies and Procedures, andDepartment Regulations. Closing Date/Time:
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description The Auditor's Office is looking for problem solvers that enjoy serving their community. This customer service position focuses on providing Charleston County citizens their property tax bills and information about the billing process. The successful candidate will learn about South Carolina property tax laws, how they apply to Charleston County property owners, and receive training on how to use billing programs. Bring your friendly personality and we will teach you how to use our chat service, which provides real time communication with citizens in a modern and approachable instant messaging format. A more detailed job description is available below. HIRING HOURLY RANGE: $14.89 - $20.26 APPLICATION DEADLINE: TUESDAY, JULY 28, 2020. Duties and Responsibilities Excellent communication skills are required for in person, telephone, email, and live chat interactions with our citizens. Customer Service Representatives are responsible for accurately creating and calculating motor vehicle tax bills, explaining state tax laws and county ordinances to citizens, maintaining motor vehicle tax records, and answering general questions for other tax types. Representatives may have an assigned duty station, but must be available to work at other locations as needed to provide service to Charleston County. Additionally, representatives provide support to other departments. Minimum Qualifications Position requires a high school diploma (or GED) supplemented with two (2) or more years' experience working in a tax office or equivalent experience in customer service, research, data entry, accounting, and math. Associate's Degree preferred.Closing Date/Time: 7/28/2020 11:59 PM Eastern
Jul 15, 2020
Full Time
Description The Auditor's Office is looking for problem solvers that enjoy serving their community. This customer service position focuses on providing Charleston County citizens their property tax bills and information about the billing process. The successful candidate will learn about South Carolina property tax laws, how they apply to Charleston County property owners, and receive training on how to use billing programs. Bring your friendly personality and we will teach you how to use our chat service, which provides real time communication with citizens in a modern and approachable instant messaging format. A more detailed job description is available below. HIRING HOURLY RANGE: $14.89 - $20.26 APPLICATION DEADLINE: TUESDAY, JULY 28, 2020. Duties and Responsibilities Excellent communication skills are required for in person, telephone, email, and live chat interactions with our citizens. Customer Service Representatives are responsible for accurately creating and calculating motor vehicle tax bills, explaining state tax laws and county ordinances to citizens, maintaining motor vehicle tax records, and answering general questions for other tax types. Representatives may have an assigned duty station, but must be available to work at other locations as needed to provide service to Charleston County. Additionally, representatives provide support to other departments. Minimum Qualifications Position requires a high school diploma (or GED) supplemented with two (2) or more years' experience working in a tax office or equivalent experience in customer service, research, data entry, accounting, and math. Associate's Degree preferred.Closing Date/Time: 7/28/2020 11:59 PM Eastern
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description This position is in the Mobile Homes division of the Assessor's office, which is responsible for ensuring that mobile homes are properly registered in compliance with state laws and county ordinances. This position is the central communication point for taxpayer inquiries regarding the registration and moving of mobile homes, assessment of mobile homes, and state laws and county ordinances regarding mobile homes. HIRING HOURLY RANGE: $14.89 - $16.78 APPLICATION DEADLINE: SUNDAY, JULY 19, 2020. Duties and Responsibilities J ob duties include, but are not limited to: answering taxpayer inquiries, referring customers to other departments as necessary, filing, data entry, preparing correspondence, performing research, conducting field inspections and annual field sweeps of mobile home parks to obtain a physical inventory of mobile homes, delivering decals and physically verifying the actual location of mobile homes, researching mobile homes taxed as real estate and taxed as titled property, handling mobile home appeals and other duties as assigned. Others duties that may be assigned include, but are not limited to: assisting other divisions in the Assessor's office as needed and cross training in various customer service, administrative and clerical duties. Some overtime may be required including work on weekends. Minimum Qualifications This position requires a high school diploma and a minimum two years' customer service experience in a fast paced office environment accompanied by clerical or administrative experience. Customer service experience with a government or public/private entity is highly preferred as is knowledge of state assessment and ad valorem taxation laws and prior experience in a South Carolina Assessor's, Auditors or Treasurers office. Knowledge, Skills and Abilities The position requires research, analysis and organizational skills along with ability to prioritize varying job duties. The successful candidate will have excellent verbal communication skills, the ability to remain calm, focused and professional and must be able to deal effectively with taxpayers, the general public and employees with other government agencies over the phone, in person and through electronic transmissions. The successful candidate must have experience with a variety of computer software applications including EXCEL and WORD, must demonstrate the ability to learn new software applications easily and be capable of entering data and typing communications accurately and rapidly. The successful candidate must be able to work independently and also work in a team environment cooperating with others in the division and with other divisions and work units in the Assessor's office and other county offices. Closing Date/Time: 7/19/2020 11:59 PM Eastern
Jul 09, 2020
Full Time
Description This position is in the Mobile Homes division of the Assessor's office, which is responsible for ensuring that mobile homes are properly registered in compliance with state laws and county ordinances. This position is the central communication point for taxpayer inquiries regarding the registration and moving of mobile homes, assessment of mobile homes, and state laws and county ordinances regarding mobile homes. HIRING HOURLY RANGE: $14.89 - $16.78 APPLICATION DEADLINE: SUNDAY, JULY 19, 2020. Duties and Responsibilities J ob duties include, but are not limited to: answering taxpayer inquiries, referring customers to other departments as necessary, filing, data entry, preparing correspondence, performing research, conducting field inspections and annual field sweeps of mobile home parks to obtain a physical inventory of mobile homes, delivering decals and physically verifying the actual location of mobile homes, researching mobile homes taxed as real estate and taxed as titled property, handling mobile home appeals and other duties as assigned. Others duties that may be assigned include, but are not limited to: assisting other divisions in the Assessor's office as needed and cross training in various customer service, administrative and clerical duties. Some overtime may be required including work on weekends. Minimum Qualifications This position requires a high school diploma and a minimum two years' customer service experience in a fast paced office environment accompanied by clerical or administrative experience. Customer service experience with a government or public/private entity is highly preferred as is knowledge of state assessment and ad valorem taxation laws and prior experience in a South Carolina Assessor's, Auditors or Treasurers office. Knowledge, Skills and Abilities The position requires research, analysis and organizational skills along with ability to prioritize varying job duties. The successful candidate will have excellent verbal communication skills, the ability to remain calm, focused and professional and must be able to deal effectively with taxpayers, the general public and employees with other government agencies over the phone, in person and through electronic transmissions. The successful candidate must have experience with a variety of computer software applications including EXCEL and WORD, must demonstrate the ability to learn new software applications easily and be capable of entering data and typing communications accurately and rapidly. The successful candidate must be able to work independently and also work in a team environment cooperating with others in the division and with other divisions and work units in the Assessor's office and other county offices. Closing Date/Time: 7/19/2020 11:59 PM Eastern
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description The position will be responsible for general maintenance, monitoring, troubleshooting, and repair of the County's parking facilities. HIRING HOURLY RANGE: $11.88 - $16.16 . APPLICATION PROCESS & DEADLINE: Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, AUGUST 28, 2020 or earlier if filled. Duties and Responsibilities Duties include: * Extensive monitoring and interaction with the Parking Access Revenue Control System (PARCS) to maximize performance and potential revenues, including routine maintenance and diagnosis of any hardware/software issues. * Extensive computer knowledge is required, as the candidate will utilized various programs/applications throughout the shift. * Actively engaging in custodial duties including but not limited to restrooms, trash removal, sweeping and other duties as assigned. * Recommend to parking management any changes that would result in a smoother operation. * Provide excellent customer service skills while maintaining a safe environment for citizens, visitors and employees to Charleston County. (ex. Communication via CCTV, Phone, E-mail and Orally) * Perform the duties of CSR I. * Cash handling-must be able to operate a cash register. * Must be able to work flexible shifts. Minimum Qualifications Position requires a high school diploma, GED or minimum of 2 years customer service experience, supplemented with one year trades work experience in custodial, cash handling, and call center disciplines. Parking Experience is preferred. Knowledge, Skills and Abilities Position requires extensive walking and standing throughout the shift. Must possess a valid SC driver's license, or the ability to obtain one upon acceptance of the position is preferred.Applicant will be required to drive various County vehicles. The employee must be able engage in both sedentary tasks and strenuous activities requiring the lifting of over 40 lbs. Must be able to work in different weather environments and around vehicles. Must be available to work in Emergency Activations. Applicant will be subject to a criminal background check.Closing Date/Time: 8/28/2020 11:59 PM Eastern
Jul 01, 2020
Full Time
Description The position will be responsible for general maintenance, monitoring, troubleshooting, and repair of the County's parking facilities. HIRING HOURLY RANGE: $11.88 - $16.16 . APPLICATION PROCESS & DEADLINE: Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, AUGUST 28, 2020 or earlier if filled. Duties and Responsibilities Duties include: * Extensive monitoring and interaction with the Parking Access Revenue Control System (PARCS) to maximize performance and potential revenues, including routine maintenance and diagnosis of any hardware/software issues. * Extensive computer knowledge is required, as the candidate will utilized various programs/applications throughout the shift. * Actively engaging in custodial duties including but not limited to restrooms, trash removal, sweeping and other duties as assigned. * Recommend to parking management any changes that would result in a smoother operation. * Provide excellent customer service skills while maintaining a safe environment for citizens, visitors and employees to Charleston County. (ex. Communication via CCTV, Phone, E-mail and Orally) * Perform the duties of CSR I. * Cash handling-must be able to operate a cash register. * Must be able to work flexible shifts. Minimum Qualifications Position requires a high school diploma, GED or minimum of 2 years customer service experience, supplemented with one year trades work experience in custodial, cash handling, and call center disciplines. Parking Experience is preferred. Knowledge, Skills and Abilities Position requires extensive walking and standing throughout the shift. Must possess a valid SC driver's license, or the ability to obtain one upon acceptance of the position is preferred.Applicant will be required to drive various County vehicles. The employee must be able engage in both sedentary tasks and strenuous activities requiring the lifting of over 40 lbs. Must be able to work in different weather environments and around vehicles. Must be available to work in Emergency Activations. Applicant will be subject to a criminal background check.Closing Date/Time: 8/28/2020 11:59 PM Eastern
County of San Mateo, CA
Redwood City, CA, United States
Description PEOPLE FIRST - Conduct fair, accurate and transparent elections to increase public participation and confidence The San Mateo County Registration & Elections Division is seeking seasonal Election Vote Center Representatives (Office Assistant I) to assist in the upcoming November 3, 2020 Presidential General Election. Vote Centers have replaced polling places as in-person voting sites and offer additional services over a longer period of time. This position requires the ability to operate a computer and computer applications/software quickly and accurately. We are currently seeking dedicated and hard-working individuals for the temporary, full-time position ofVote Center Representativeto be hired for the following duties: Use a computer to verify voter eligibility. Provide information about the upcoming election. Guide voters on use of electronic ballot marking devices. Operate/troubleshoot voting equipment. Provide in-person customer service including assisting voters to register to vote and assisting voters in casting a ballot. Issue ballots. Maintain accurate files and records. Secure Election materials and supplies. Several, but not all,Vote Center Representativesrequire fluency in Spanish, Mandarin and/or Cantonese, Tagalog/Filipino Korean, Burmese, Hindi, or Japanese. Vote Centers will be open for four to eleven days. Those hired can expect to work approximately 7 - 15 days including training. Vote Center Representatives will work 5 days per week and 8 hours per day. This assignment will include weekends and potentially 2 or more evenings. On Election Day, Vote Center Representatives will work from 6:00 a.m. - 9:00 p.m. or later if necessary. Vote Center hours are 8:30 a.m. to 5:30 p.m. daily during the period of operation, including weekends and holidays, and 6:00 a.m. to 9:00 p.m. on Election Day, November 3, 2020. These positions may require evening work assignments. Personal protective equipment and sanitizing supplies will be provided to staff to be used in the Vote Centers and protective measures will be implemented to ensure the safety of Vote Center Representatives, as well as the public. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment.Hourly wage starts at:$21.02 IMPORTANT: The County of San Mateo has implemented best-practice guidelines in response to the COVID-19 pandemic to ensure safety of the general public and staff. Such measures include, but are not limited to, enforcing social distancing and providing staff with personal protective equipment, such as gloves, hand sanitizer, face masks, and sneeze guards. Qualifications Ideal candidates will have a minimum of one year of general clerical, office assistant, phone services or computer experience, and a close attention to detail. Vote Center hours are 8:30 a.m. to 5:30 p.m. daily during the period of operation, including weekends and holidays, and 6:00 a.m. to 9:00 p.m. on Election Day, November 3, 2020. These positions may require evening work assignments. The position requires basic addition and subtraction.Vote Center representatives must be proficient in the operation of a computer and computer software and applications. Applicants with past experience as Poll Workers or Vote Center Representatives are strongly encouraged to apply. Eleven-day Vote Centers will open on October 24, 2020, and four-day Vote Centers will open on October 31, 2020. Once opened, Vote Centers will remain operational through November 3, 2020. Critical skills for all Vote Center positionsinclude the ability to prioritize work, coordinate several activities, organize and maintain accurate files and records, and understand and carry out oral and written directions. Application/Examination Anyone may apply for this position. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application, followed by a departmental interview (weight: 100%). This is a continuous recruitment. The Elections Division will screen applications as they are received and will contact qualified candidates for department interviews.The positions could be filled at any time. PLEASE DO NOT CALL THE ELECTIONS DIVISION OR THE HUMAN RESOURCES DEPARTMENT . The Elections Division will contact you by phone or email if your qualifications meet the current needs. Because these are full-time (term) positions, candidates whose applications indicate they are currently employed in a full-time capacity will not be contacted. However, if you are currently employed and would like to be considered, please indicate in your resume how you could meet the required work schedule given your current employment. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. Tentative Interview Dates: Starting June 1, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. (Analyst:Chet Overstreet- Office Assistant I - E334 - 05 22 2020) Registration & Elections Division 40 Tower Road San Mateo, CA 94402 Website: www.smcacre.org
Jul 01, 2020
Full Time
Description PEOPLE FIRST - Conduct fair, accurate and transparent elections to increase public participation and confidence The San Mateo County Registration & Elections Division is seeking seasonal Election Vote Center Representatives (Office Assistant I) to assist in the upcoming November 3, 2020 Presidential General Election. Vote Centers have replaced polling places as in-person voting sites and offer additional services over a longer period of time. This position requires the ability to operate a computer and computer applications/software quickly and accurately. We are currently seeking dedicated and hard-working individuals for the temporary, full-time position ofVote Center Representativeto be hired for the following duties: Use a computer to verify voter eligibility. Provide information about the upcoming election. Guide voters on use of electronic ballot marking devices. Operate/troubleshoot voting equipment. Provide in-person customer service including assisting voters to register to vote and assisting voters in casting a ballot. Issue ballots. Maintain accurate files and records. Secure Election materials and supplies. Several, but not all,Vote Center Representativesrequire fluency in Spanish, Mandarin and/or Cantonese, Tagalog/Filipino Korean, Burmese, Hindi, or Japanese. Vote Centers will be open for four to eleven days. Those hired can expect to work approximately 7 - 15 days including training. Vote Center Representatives will work 5 days per week and 8 hours per day. This assignment will include weekends and potentially 2 or more evenings. On Election Day, Vote Center Representatives will work from 6:00 a.m. - 9:00 p.m. or later if necessary. Vote Center hours are 8:30 a.m. to 5:30 p.m. daily during the period of operation, including weekends and holidays, and 6:00 a.m. to 9:00 p.m. on Election Day, November 3, 2020. These positions may require evening work assignments. Personal protective equipment and sanitizing supplies will be provided to staff to be used in the Vote Centers and protective measures will be implemented to ensure the safety of Vote Center Representatives, as well as the public. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment.Hourly wage starts at:$21.02 IMPORTANT: The County of San Mateo has implemented best-practice guidelines in response to the COVID-19 pandemic to ensure safety of the general public and staff. Such measures include, but are not limited to, enforcing social distancing and providing staff with personal protective equipment, such as gloves, hand sanitizer, face masks, and sneeze guards. Qualifications Ideal candidates will have a minimum of one year of general clerical, office assistant, phone services or computer experience, and a close attention to detail. Vote Center hours are 8:30 a.m. to 5:30 p.m. daily during the period of operation, including weekends and holidays, and 6:00 a.m. to 9:00 p.m. on Election Day, November 3, 2020. These positions may require evening work assignments. The position requires basic addition and subtraction.Vote Center representatives must be proficient in the operation of a computer and computer software and applications. Applicants with past experience as Poll Workers or Vote Center Representatives are strongly encouraged to apply. Eleven-day Vote Centers will open on October 24, 2020, and four-day Vote Centers will open on October 31, 2020. Once opened, Vote Centers will remain operational through November 3, 2020. Critical skills for all Vote Center positionsinclude the ability to prioritize work, coordinate several activities, organize and maintain accurate files and records, and understand and carry out oral and written directions. Application/Examination Anyone may apply for this position. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application, followed by a departmental interview (weight: 100%). This is a continuous recruitment. The Elections Division will screen applications as they are received and will contact qualified candidates for department interviews.The positions could be filled at any time. PLEASE DO NOT CALL THE ELECTIONS DIVISION OR THE HUMAN RESOURCES DEPARTMENT . The Elections Division will contact you by phone or email if your qualifications meet the current needs. Because these are full-time (term) positions, candidates whose applications indicate they are currently employed in a full-time capacity will not be contacted. However, if you are currently employed and would like to be considered, please indicate in your resume how you could meet the required work schedule given your current employment. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. Tentative Interview Dates: Starting June 1, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. (Analyst:Chet Overstreet- Office Assistant I - E334 - 05 22 2020) Registration & Elections Division 40 Tower Road San Mateo, CA 94402 Website: www.smcacre.org
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
Description The City of Ventura is accepting applications for the position Recreation Leader I/II and Recreation Specialist. This position, under general supervision, will provide on-site and tour supervision and/or instruction for programs and special events, and support for a variety of programs and activities in the areas of sports, cultural arts, interpretive and adaptive services, and other related parks, recreation, culture, arts, and community programs and services. The ideal candidate 1) enjoys working with people of different backgrounds and ages, 2) enjoys working outdoors, in all types of weather, 3)enjoys physical fitness and able to perform physical labor for several hours at a time, and 4) isorganized and able to communicate clearly to people of all ages and backgrounds. This is a temporary, extra-help position, working up to 20 hours per week and paid on an hourly basis. Assignments may include working at night, weekends, holidays, and include travel to game or tour locations. When applying on-line submit just ONE application to be considered for positions in the program areas described below. Simply indicate the program area(s) of interest on the Supplemental Questionnaire to have your application considered for related openings over the next twelve months. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Recreation Leader / Recreation Specialist . Examples of Duties Depending on your level of experience and the operational needs of each program, openings may be filled at any of the following levels: Recreation Leader I/II :Provides task-oriented supports to programs providing on-site oversight of participants, activities and classes. Schedules program facility and equipment, receives and accounts for cash management, maintains attendance and activity records, assesses and maintains security of facility and seeks assistance as needed. Recreation Specialist :Plans, organizes and coordinates a community program in a specialized area requiring advanced knowledge, skills or ability related to that area; trains support staff and may work on projects within a given field. May provide transportation for participants, driving a city vehicle. SPORTS LEAGUE PROGRAMS / YOUTH & ADULT (year round) ($13.00 - $15.00 per hour) Depending on assignment, may provide site supervision or act as an attendant monitoring and overseeing a variety of youth and adult sporting events, including basketball, softball, volleyball, soccer and flag football. Duties may includescorekeeping, scheduling, communicating with staff and participants, cash management (making deposits) and completing related reports. Must have some experience in team sports or outdoor recreation. SAILING CENTER PROGRAMS (year round) ($13.00 - $14.00 per hour) May provide on-site supervision and/or instruction for programs and special events, and support for a variety of programs and activities in the areas of sailing, kayaking, and stand-up paddle boarding. May assist with maintenance and upkeep of necessary equipment. Must possess CPR and First Aid certifications. AFTER SCHOOL PROGRAMS (school year) &SCHOOL BREAK CAMP PROGRAMS (summer & school breaks) ($13.00 - $15.00 per hour) Depending on assignment, plans and develops programs or provides staff support to the following youth programs: PEAK After School Program (weekday afternoons) : Coordinates after-school enrichment activities at school sites providing homework assistance and organizing day-to-day activities including sports, games and special programs. May develop curriculum and provide instruction related to sports, enrichment, music or dance. WestparkCommunity Center : Coordinates after school enrichment activities atWestparkCommunity Center. Activities include homework assistance, computers, art, music, gym activities and special programs.Westparkalso provides youth sports leagues for soccer, basketball, and flag football. School Break Camp Program :Coordinates and organizes school break activities at camp program sites and outdoor facilities throughout the city, and leads planned activities, sports, games and special programs. May develop curriculum and instruct programs related to sports, enrichment, music or dance or nature studies. NATURE & HISTORY INDOOR/OUTDOOR EDUCATION PROGRAMS ($13.00 - $15.00 per hour) Depending on assignment conducts programs in the following areas: Nature & History Indoor/Outdoor Education Programs :school group field trips and in-school workshops (weekday mornings during the school year): Conducts "hands-on" education programs for elementary school-age children (preschool through 6th grade), working as an indoor/outdoor educator (Interpretive Specialist) with the city's Interpretive Outreach Program focusing on California history or nature studies in an indoor/outdoor setting at local park and historic sites. Training is provided to present topics in one or more of 29 program areas. May occasionally assist with program development. Visit www.cityofventura.net/interpretive for more information on this program. CULTURAL ART & SPECIAL EVENT PROGRAMS (year round) ($13.00 - $15.00 per hour) Depending on area of assignment, provides general office program support including computer/data entry and customer assistance at City Hall orBarrancaVista Center, or supports the following programs: City Hall Public Art : Acts as Docent scheduling, coordinating and conducting tours of City Hall Public Art and trains volunteer tour guides. Special Events :Provides assistance including location set-up and breakdown of city-sponsored events including Music Under the Stars (atOlivasAdobe), 4thof July Street Fair and other weekend events as required. Requires availability on weekends. Cultural Arts Classes :instructors for creative and performing arts for all ages. COMMUNITY PARTNERSHIPS (year round) ($13.00 - $20.00 per hour) Community Garden Assistant : Provides care and maintenance of common areas, pathways, vacant plots and garden supplies. Provides tours and orientations to prospective gardeners and hosts once a month volunteer workday on a Saturday. Volunteer Program Assistant : Support the Volunteer Ventura! program by hosting onsite volunteer projects, including set up and take down of event, update volunteer database and assist with volunteer outreach and social media. Requires weekend availability. Customer Service Representative : Assist phone and walk-in clients with Parks & Recreation class registration; provide information and referrals on citywide programs; responsible for data entry, cash handling, filing, and clerical duties in support of the division supervisor andPRCPdepartment staff. Senior Nutrition : Under the supervision of the Senior Nutrition Specialist, assist in the preparation and serving of meals to senior patrons at congregate meal site(s); oversee senior nutrition volunteers; cash handling and administrative duties in support of nutrition program. ADULT RECREATION PROGRAMS (year round) ($13.00 - $15.00 per hour) Travel Program : Assists in tour planning, coordination, billing, reporting, marketing and computer record maintenance, coordinating tour escorts, vendors and bus charters. Tour Bus Driver : Provides tour transportation, assists travelers and completes travel documentation. Requires valid California DMV Class B Driver's license with passenger endorsement, current medical certificate and complete DOT training. General knowledge of wheelchairs and mechanical lifts is desirable. Minimum Qualifications A combination of education, training and experience which provides the required skills, knowledge and abilities is required. License: Depending on assignment, possession of a valid California Class C driver license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). When assigned to Sailing/Kayaking/Stand-up Paddle Boarding programs, CPRand First Aid certificationsare required. Selection Process Applications and supplemental questions will beaccepted on acontinuousbasisand candidates should apply promptly to be considered for upcomingvacancies. Submit a City application and supplemental questions by the filing deadline. The preferred method to submit your application is on-line at www.cityofventura.ca.gov/jobs . If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or mailedto City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. After you apply, all future correspondence from the City will be via E-Mail. Please check your messages regularly, and keep your contact information up to date using your on-line application. Apply today to join our team! For additional information regarding these programs, please contact the following individuals: Sailing and Kayaking Programs: ChipTarleton(805) 654-7809, Tyler Young (805) 658-4746 Adult Sports Programs & Corporate Games: Eric Burton (805) 658-4738 Youth Sports Programs: ChipTarleton(805) 654-7809, JanineCobian(805) 658-4764 Youth Programs/After School Programs/PEAK/Westpark:Mario Robinson (805) 654-7807, Anita Diaz (805) 648-1895, StevenDeFratus(805) 658-4743 School Break/Summer Camp Programs: ChipTarleton(805) 654-7809, Mario Robinson (805) 654-7807 Nature and History Outdoor Education Programs:Gina Reyes (805) 658-4728 Cultural Programs:KathrynDippong-Lawson(805) 654-7552 Cultural Arts & Educational Programs:KathrynDippong-Lawson(805) 654-7552 City Hall Public Art Tours:KathrynDippong-Lawson(805) 654-7552 Special Event Programs: KathrynDippong-Lawson(805) 654-7552,Michelle Morales (805) 654-7749 Volunteers, Community Garden & Customer Service: Cary Glenn (805) 658-4732 Senior Nutrition:CherylBucklin(805) 654-7557 Adult Recreation Programs:Eric Burton (805) 658-4738 Adult Sports Coordinator: Eric Burton(805) 658-4738 Tour Programs:Gina Reyes (805) 658-4728 The City of Ventura is an Equal Opportunity Employer. We promote equal employment opportunity to all qualified applicants without regard to age, race, color, religious creed, sex, sexual orientation, national origin, ancestry, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, and military and veteran status. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov.Continuous
Jul 01, 2020
Temporary
Description The City of Ventura is accepting applications for the position Recreation Leader I/II and Recreation Specialist. This position, under general supervision, will provide on-site and tour supervision and/or instruction for programs and special events, and support for a variety of programs and activities in the areas of sports, cultural arts, interpretive and adaptive services, and other related parks, recreation, culture, arts, and community programs and services. The ideal candidate 1) enjoys working with people of different backgrounds and ages, 2) enjoys working outdoors, in all types of weather, 3)enjoys physical fitness and able to perform physical labor for several hours at a time, and 4) isorganized and able to communicate clearly to people of all ages and backgrounds. This is a temporary, extra-help position, working up to 20 hours per week and paid on an hourly basis. Assignments may include working at night, weekends, holidays, and include travel to game or tour locations. When applying on-line submit just ONE application to be considered for positions in the program areas described below. Simply indicate the program area(s) of interest on the Supplemental Questionnaire to have your application considered for related openings over the next twelve months. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Recreation Leader / Recreation Specialist . Examples of Duties Depending on your level of experience and the operational needs of each program, openings may be filled at any of the following levels: Recreation Leader I/II :Provides task-oriented supports to programs providing on-site oversight of participants, activities and classes. Schedules program facility and equipment, receives and accounts for cash management, maintains attendance and activity records, assesses and maintains security of facility and seeks assistance as needed. Recreation Specialist :Plans, organizes and coordinates a community program in a specialized area requiring advanced knowledge, skills or ability related to that area; trains support staff and may work on projects within a given field. May provide transportation for participants, driving a city vehicle. SPORTS LEAGUE PROGRAMS / YOUTH & ADULT (year round) ($13.00 - $15.00 per hour) Depending on assignment, may provide site supervision or act as an attendant monitoring and overseeing a variety of youth and adult sporting events, including basketball, softball, volleyball, soccer and flag football. Duties may includescorekeeping, scheduling, communicating with staff and participants, cash management (making deposits) and completing related reports. Must have some experience in team sports or outdoor recreation. SAILING CENTER PROGRAMS (year round) ($13.00 - $14.00 per hour) May provide on-site supervision and/or instruction for programs and special events, and support for a variety of programs and activities in the areas of sailing, kayaking, and stand-up paddle boarding. May assist with maintenance and upkeep of necessary equipment. Must possess CPR and First Aid certifications. AFTER SCHOOL PROGRAMS (school year) &SCHOOL BREAK CAMP PROGRAMS (summer & school breaks) ($13.00 - $15.00 per hour) Depending on assignment, plans and develops programs or provides staff support to the following youth programs: PEAK After School Program (weekday afternoons) : Coordinates after-school enrichment activities at school sites providing homework assistance and organizing day-to-day activities including sports, games and special programs. May develop curriculum and provide instruction related to sports, enrichment, music or dance. WestparkCommunity Center : Coordinates after school enrichment activities atWestparkCommunity Center. Activities include homework assistance, computers, art, music, gym activities and special programs.Westparkalso provides youth sports leagues for soccer, basketball, and flag football. School Break Camp Program :Coordinates and organizes school break activities at camp program sites and outdoor facilities throughout the city, and leads planned activities, sports, games and special programs. May develop curriculum and instruct programs related to sports, enrichment, music or dance or nature studies. NATURE & HISTORY INDOOR/OUTDOOR EDUCATION PROGRAMS ($13.00 - $15.00 per hour) Depending on assignment conducts programs in the following areas: Nature & History Indoor/Outdoor Education Programs :school group field trips and in-school workshops (weekday mornings during the school year): Conducts "hands-on" education programs for elementary school-age children (preschool through 6th grade), working as an indoor/outdoor educator (Interpretive Specialist) with the city's Interpretive Outreach Program focusing on California history or nature studies in an indoor/outdoor setting at local park and historic sites. Training is provided to present topics in one or more of 29 program areas. May occasionally assist with program development. Visit www.cityofventura.net/interpretive for more information on this program. CULTURAL ART & SPECIAL EVENT PROGRAMS (year round) ($13.00 - $15.00 per hour) Depending on area of assignment, provides general office program support including computer/data entry and customer assistance at City Hall orBarrancaVista Center, or supports the following programs: City Hall Public Art : Acts as Docent scheduling, coordinating and conducting tours of City Hall Public Art and trains volunteer tour guides. Special Events :Provides assistance including location set-up and breakdown of city-sponsored events including Music Under the Stars (atOlivasAdobe), 4thof July Street Fair and other weekend events as required. Requires availability on weekends. Cultural Arts Classes :instructors for creative and performing arts for all ages. COMMUNITY PARTNERSHIPS (year round) ($13.00 - $20.00 per hour) Community Garden Assistant : Provides care and maintenance of common areas, pathways, vacant plots and garden supplies. Provides tours and orientations to prospective gardeners and hosts once a month volunteer workday on a Saturday. Volunteer Program Assistant : Support the Volunteer Ventura! program by hosting onsite volunteer projects, including set up and take down of event, update volunteer database and assist with volunteer outreach and social media. Requires weekend availability. Customer Service Representative : Assist phone and walk-in clients with Parks & Recreation class registration; provide information and referrals on citywide programs; responsible for data entry, cash handling, filing, and clerical duties in support of the division supervisor andPRCPdepartment staff. Senior Nutrition : Under the supervision of the Senior Nutrition Specialist, assist in the preparation and serving of meals to senior patrons at congregate meal site(s); oversee senior nutrition volunteers; cash handling and administrative duties in support of nutrition program. ADULT RECREATION PROGRAMS (year round) ($13.00 - $15.00 per hour) Travel Program : Assists in tour planning, coordination, billing, reporting, marketing and computer record maintenance, coordinating tour escorts, vendors and bus charters. Tour Bus Driver : Provides tour transportation, assists travelers and completes travel documentation. Requires valid California DMV Class B Driver's license with passenger endorsement, current medical certificate and complete DOT training. General knowledge of wheelchairs and mechanical lifts is desirable. Minimum Qualifications A combination of education, training and experience which provides the required skills, knowledge and abilities is required. License: Depending on assignment, possession of a valid California Class C driver license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). When assigned to Sailing/Kayaking/Stand-up Paddle Boarding programs, CPRand First Aid certificationsare required. Selection Process Applications and supplemental questions will beaccepted on acontinuousbasisand candidates should apply promptly to be considered for upcomingvacancies. Submit a City application and supplemental questions by the filing deadline. The preferred method to submit your application is on-line at www.cityofventura.ca.gov/jobs . If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or mailedto City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. After you apply, all future correspondence from the City will be via E-Mail. Please check your messages regularly, and keep your contact information up to date using your on-line application. Apply today to join our team! For additional information regarding these programs, please contact the following individuals: Sailing and Kayaking Programs: ChipTarleton(805) 654-7809, Tyler Young (805) 658-4746 Adult Sports Programs & Corporate Games: Eric Burton (805) 658-4738 Youth Sports Programs: ChipTarleton(805) 654-7809, JanineCobian(805) 658-4764 Youth Programs/After School Programs/PEAK/Westpark:Mario Robinson (805) 654-7807, Anita Diaz (805) 648-1895, StevenDeFratus(805) 658-4743 School Break/Summer Camp Programs: ChipTarleton(805) 654-7809, Mario Robinson (805) 654-7807 Nature and History Outdoor Education Programs:Gina Reyes (805) 658-4728 Cultural Programs:KathrynDippong-Lawson(805) 654-7552 Cultural Arts & Educational Programs:KathrynDippong-Lawson(805) 654-7552 City Hall Public Art Tours:KathrynDippong-Lawson(805) 654-7552 Special Event Programs: KathrynDippong-Lawson(805) 654-7552,Michelle Morales (805) 654-7749 Volunteers, Community Garden & Customer Service: Cary Glenn (805) 658-4732 Senior Nutrition:CherylBucklin(805) 654-7557 Adult Recreation Programs:Eric Burton (805) 658-4738 Adult Sports Coordinator: Eric Burton(805) 658-4738 Tour Programs:Gina Reyes (805) 658-4728 The City of Ventura is an Equal Opportunity Employer. We promote equal employment opportunity to all qualified applicants without regard to age, race, color, religious creed, sex, sexual orientation, national origin, ancestry, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, and military and veteran status. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov.Continuous
City of Boynton Beach, FL
Boynton Beach, Florida, United States
Purpose of Classification The City of Boynton Beach is seeking an experienced and qualified professional to serve as its Fire Chief . Boynton Beach is the third largest municipality in Palm Beach County, Florida, and the City serves a population of over 77,000 residents as well as provides mutual aid to local municipalities. The purpose of this classification is to assume administrative and technical responsibility for the direction of personnel and activities of the Fire/Rescue Department. Employees in this classification plan, organize, and direct the emergency and administrative needs of the department. Essential Functions The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Directs the administrative functions of the entire department; takes responsibility for personnel, property, and operation of department; reviews and approves department policies and procedures and standard operating guidelines; takes necessary action to improve departmental operations and administrative functions. Directs and monitors departmental budget preparation/facilitation; exercises control over expenditures; reviews revenue sources; approves purchases. Oversees the Emergency Management functions for the City; responds to emergency calls; drives emergency vehicle. Coordinates the City's Emergency Management plans. Supervises, directs, and evaluates assigned staff; processes employee concerns and problems, directs work, counsels, and manages employee performance; provides overall supervision and leadership of department personnel; oversees entry level and promotional hiring and orientation; oversees departmental training. Ensures compliance with City, County, State, and national mandates and guidelines. Reviews all electronic and written documentation and correspondence directed to Chief's Office. Evaluates and recommends the need for additional personnel, materials, apparatus, and supplies. Participates in contract negotiation process; recommends union contract changes; monitors provisions of union contract; maintains positive and productive Labor-Management relations. Attends job-related meetings; provides regular staff meetings; oversees departmental Safety Team and Steering Team meetings; participates in county fire organizations; participates in state and national organizations; develops special assignments and committees. Serves as department liaison to the community; serves as City liaison to other fire/rescue agencies; represents the City at various functions; maintains effective relationships with the media, public, and City staff. Responds to emergency situations and serves as a Command Officer as needed. Oversees process for development and monitoring of fire codes and ordinances. Maintains comprehensive, current knowledge of applicable laws/regulations; maintains awareness of new procedures, technologies, trends, and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate. Oversees the maintenance and repairs of Fire Rescue Department buildings. Performs other related duties as required. KNOWLEDGE, SKILLS & ABILITIES Proven management and leadership skills and abilities. Extensive knowledge of all codes, laws, rules, regulations, standards, policies and procedures relevant to department operations. Extensive knowledge of local, state and federal laws and ordinances related to fire prevention, public safety, hazardous materials, emergency medical services, and arson investigation and the ability to apply this knowledge to varied fire control and prevention problems. Knowledge of and the ability to develop and implement the department's annual budget. Demonstrated comfort and experience in media relations and interactions with print and electronic media. Knowledge of modern firefighting/emergency/rescue tactics and principles, fire investigation and prevention. Demonstrated leadership of a department which has emphasized proactive and preventative activities, customer service, and effective performance standards. Experience dealing with union negotiations, grievance, and arbitration processes; proven ability to build consensus in a union environment. Skilled at applying required knowledge to improve operations and services to the customer through the application of technology, know how, and the observation of industry trends and best practices. Skilled in analyzing and evaluating information and in expressing ideas clearly when providing oral and written reports and recommendations on administrative, financial, and technical issues. Skilled in dealing constructively with conflict. Ability to work with people, and through people, to collaborate with others, motivate, and inspire assigned employees to good performance. Ability to effectively supervise assigned staff and to expeditiously resolve employee issues and concerns. Ability to develop and successfully implement long and short term plans, goals, and objectives. Ability to organize and/or reorganize human capital allocations/assignments to achieve maximum work effectiveness. Ability to establish, update, implement, and consistently apply policies and procedures. Ability to effectively communicate and coordinate work activities with assigned supervisors and to delegate decision making and authority to assigned supervisors where possible. Ability to successfully develop collaborative working relationships with peers and with other departments, contractors, consultants, outside agencies, and all other stakeholders. Minimum Qualifications Bachelor's Degree in Public Administration or closely related field; supplemented by six (6) years of previous experience that includes upper level fire/rescue department administration and performing fire/rescue services. Must possess and maintain State of Florida certification as a Firefighter, Emergency Medical Technician (EMT), and Paramedic. Out-of-state candidates will have up to one year from hire to attain the aforementioned certifications. Must possess (or be able to obtain within 14 days of hire) and maintain a valid Florida driver's license. PREFERRED QUALIFICATIONS Master's Degree in Public Administration or closely related field. Graduate of the National Fire Academy's Executive Fire Officer Program. Supplemental Information PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS Physical Ability : Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20 pounds). Sensory Requirements : Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Tasks require the ability to communicate orally. Environmental Factors : Performance of essential functions may require exposure to adverse environmental conditions, such as odors, fumes, noise extremes, electric currents, toxic agents, violence, disease, or pathogenic substances. The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
Jun 10, 2020
Full Time
Purpose of Classification The City of Boynton Beach is seeking an experienced and qualified professional to serve as its Fire Chief . Boynton Beach is the third largest municipality in Palm Beach County, Florida, and the City serves a population of over 77,000 residents as well as provides mutual aid to local municipalities. The purpose of this classification is to assume administrative and technical responsibility for the direction of personnel and activities of the Fire/Rescue Department. Employees in this classification plan, organize, and direct the emergency and administrative needs of the department. Essential Functions The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Directs the administrative functions of the entire department; takes responsibility for personnel, property, and operation of department; reviews and approves department policies and procedures and standard operating guidelines; takes necessary action to improve departmental operations and administrative functions. Directs and monitors departmental budget preparation/facilitation; exercises control over expenditures; reviews revenue sources; approves purchases. Oversees the Emergency Management functions for the City; responds to emergency calls; drives emergency vehicle. Coordinates the City's Emergency Management plans. Supervises, directs, and evaluates assigned staff; processes employee concerns and problems, directs work, counsels, and manages employee performance; provides overall supervision and leadership of department personnel; oversees entry level and promotional hiring and orientation; oversees departmental training. Ensures compliance with City, County, State, and national mandates and guidelines. Reviews all electronic and written documentation and correspondence directed to Chief's Office. Evaluates and recommends the need for additional personnel, materials, apparatus, and supplies. Participates in contract negotiation process; recommends union contract changes; monitors provisions of union contract; maintains positive and productive Labor-Management relations. Attends job-related meetings; provides regular staff meetings; oversees departmental Safety Team and Steering Team meetings; participates in county fire organizations; participates in state and national organizations; develops special assignments and committees. Serves as department liaison to the community; serves as City liaison to other fire/rescue agencies; represents the City at various functions; maintains effective relationships with the media, public, and City staff. Responds to emergency situations and serves as a Command Officer as needed. Oversees process for development and monitoring of fire codes and ordinances. Maintains comprehensive, current knowledge of applicable laws/regulations; maintains awareness of new procedures, technologies, trends, and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate. Oversees the maintenance and repairs of Fire Rescue Department buildings. Performs other related duties as required. KNOWLEDGE, SKILLS & ABILITIES Proven management and leadership skills and abilities. Extensive knowledge of all codes, laws, rules, regulations, standards, policies and procedures relevant to department operations. Extensive knowledge of local, state and federal laws and ordinances related to fire prevention, public safety, hazardous materials, emergency medical services, and arson investigation and the ability to apply this knowledge to varied fire control and prevention problems. Knowledge of and the ability to develop and implement the department's annual budget. Demonstrated comfort and experience in media relations and interactions with print and electronic media. Knowledge of modern firefighting/emergency/rescue tactics and principles, fire investigation and prevention. Demonstrated leadership of a department which has emphasized proactive and preventative activities, customer service, and effective performance standards. Experience dealing with union negotiations, grievance, and arbitration processes; proven ability to build consensus in a union environment. Skilled at applying required knowledge to improve operations and services to the customer through the application of technology, know how, and the observation of industry trends and best practices. Skilled in analyzing and evaluating information and in expressing ideas clearly when providing oral and written reports and recommendations on administrative, financial, and technical issues. Skilled in dealing constructively with conflict. Ability to work with people, and through people, to collaborate with others, motivate, and inspire assigned employees to good performance. Ability to effectively supervise assigned staff and to expeditiously resolve employee issues and concerns. Ability to develop and successfully implement long and short term plans, goals, and objectives. Ability to organize and/or reorganize human capital allocations/assignments to achieve maximum work effectiveness. Ability to establish, update, implement, and consistently apply policies and procedures. Ability to effectively communicate and coordinate work activities with assigned supervisors and to delegate decision making and authority to assigned supervisors where possible. Ability to successfully develop collaborative working relationships with peers and with other departments, contractors, consultants, outside agencies, and all other stakeholders. Minimum Qualifications Bachelor's Degree in Public Administration or closely related field; supplemented by six (6) years of previous experience that includes upper level fire/rescue department administration and performing fire/rescue services. Must possess and maintain State of Florida certification as a Firefighter, Emergency Medical Technician (EMT), and Paramedic. Out-of-state candidates will have up to one year from hire to attain the aforementioned certifications. Must possess (or be able to obtain within 14 days of hire) and maintain a valid Florida driver's license. PREFERRED QUALIFICATIONS Master's Degree in Public Administration or closely related field. Graduate of the National Fire Academy's Executive Fire Officer Program. Supplemental Information PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS Physical Ability : Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20 pounds). Sensory Requirements : Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Tasks require the ability to communicate orally. Environmental Factors : Performance of essential functions may require exposure to adverse environmental conditions, such as odors, fumes, noise extremes, electric currents, toxic agents, violence, disease, or pathogenic substances. The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
City of Taylor, MI
Taylor, Michigan, United States
The City of Taylor is seeking candidates for a dedicated Parks and Recreation Supervisor with experience working with the public, managing staff, exhibiting excellent customer service skills, and overseeing and implementing day to day facility tasks at the Taylor Recreation Center and the Taylor Northwest Pool. The Parks and Recreation Supervisors oversee and manage over twenty staff members, implement daily/weekly assigned tasks, as well as maintain and monitor a clean, safe environment. The supervisor reports directly to the Parks and Recreation Manager. POSITION SUMMARY: Supervision and organization of the operations and programs, display excellent customer service, coach and develop staff members while providing performance feedback, ensure building cleanliness, as well as implement and oversee all safety policies and procedures. ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities; other duties may be assigned by the Parks and Recreation Manager and/or designee) Assist with scheduling and supervision of employees Supervise all programs while on duty Answer/return phone calls and schedule facility rentals Exhibit strong customer service skills Ability to complete some light cleaning tasks Assist in a programming and advertising strategy to enhance operations Ensure staff are providing excellent customer service PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to stand and maintain a suitable energy for period up to eight (8) hours in length. Must be able to bend, kneel, stoop, reach, and squat frequently to properly oversee building cleanliness as well as occasionally assist in cleaning tasks. Must be able to communicate effectively and listen attentively to customers, existing members of our facilities, and employees. Must be able to work the hours necessary to operate and manage the day to day programs and to accomplish the daily and weekly required tasks of the facility. Required to work early mornings, evenings, weekends, and holidays starting as early as 6:00 a.m. Must be able to work efficiently in outdoor environments and extreme temperatures. CERTIFICATES, LICENSES, REGISTRATIONS N/A EDUCATION and/or EXPERIENCE High School diploma or equivalent Experience in customer service and management COMMUNICATION SKILLS Ability to read and interpret documents such as safety rules, facility guidelines, procedure manuals, and staff instructions. Ability to speak and communicate effectively with staff members, customers, and existing members of our facilities. MATHEMATICAL SKILLS Ability to perform addition, subtraction, division, and multiplication. Ability to calculate figures and amount such as fees and balances. Ability to read and manage customer account balances. REASONING ABILITY Ability to interpret a variety of instructions presented in written, oral, diagram, or schedule form. The City of Taylor is an Equal Opportunity Employer
Jul 01, 2020
Part Time
The City of Taylor is seeking candidates for a dedicated Parks and Recreation Supervisor with experience working with the public, managing staff, exhibiting excellent customer service skills, and overseeing and implementing day to day facility tasks at the Taylor Recreation Center and the Taylor Northwest Pool. The Parks and Recreation Supervisors oversee and manage over twenty staff members, implement daily/weekly assigned tasks, as well as maintain and monitor a clean, safe environment. The supervisor reports directly to the Parks and Recreation Manager. POSITION SUMMARY: Supervision and organization of the operations and programs, display excellent customer service, coach and develop staff members while providing performance feedback, ensure building cleanliness, as well as implement and oversee all safety policies and procedures. ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities; other duties may be assigned by the Parks and Recreation Manager and/or designee) Assist with scheduling and supervision of employees Supervise all programs while on duty Answer/return phone calls and schedule facility rentals Exhibit strong customer service skills Ability to complete some light cleaning tasks Assist in a programming and advertising strategy to enhance operations Ensure staff are providing excellent customer service PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to stand and maintain a suitable energy for period up to eight (8) hours in length. Must be able to bend, kneel, stoop, reach, and squat frequently to properly oversee building cleanliness as well as occasionally assist in cleaning tasks. Must be able to communicate effectively and listen attentively to customers, existing members of our facilities, and employees. Must be able to work the hours necessary to operate and manage the day to day programs and to accomplish the daily and weekly required tasks of the facility. Required to work early mornings, evenings, weekends, and holidays starting as early as 6:00 a.m. Must be able to work efficiently in outdoor environments and extreme temperatures. CERTIFICATES, LICENSES, REGISTRATIONS N/A EDUCATION and/or EXPERIENCE High School diploma or equivalent Experience in customer service and management COMMUNICATION SKILLS Ability to read and interpret documents such as safety rules, facility guidelines, procedure manuals, and staff instructions. Ability to speak and communicate effectively with staff members, customers, and existing members of our facilities. MATHEMATICAL SKILLS Ability to perform addition, subtraction, division, and multiplication. Ability to calculate figures and amount such as fees and balances. Ability to read and manage customer account balances. REASONING ABILITY Ability to interpret a variety of instructions presented in written, oral, diagram, or schedule form. The City of Taylor is an Equal Opportunity Employer
City of Buckeye, AZ
Buckeye, Arizona, United States
Under limited supervision, supervise recreation staff and operations of a wide range of programs, facilities, events and related services. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Administer, plan, implement, and evaluate a wide range of programs, facilities, events and related services for the citizens of Buckeye Plan, supervise and direct the daily activities of recreation staff; screen and assign workload; plan, prioritize and assign tasks and projects; train and coach staff; monitor work, develop staff skills, and evaluate performance Identify and implement recommendations for future programs and events Coordinate amenities and vendors; manage contracts, vendor responsibilities and deliverables Assist Manager with implementation, evaluation, interpretation and compliance of projects, policies, and procedures Prepare, administer and monitor the annual budget, revenues and expenditures for a wide variety of programs, facilities, events and related services; present to management staff Forecast program revenues and expenditures; authorize payments and monitor expenditures for recommended adjustments Prepare statistical reports Review contracts for sponsor and program partners Prepare presentations for related boards, commissions, state associations, and stakeholders Supervise the use of a wide range of City and shared facilities Implement City Council approved policies for allocation of space and assessment of fees Provide staff assistance and advice to Council-appointed boards Identify future partner and volunteer organizations Interact with media, create and distribute marketing materials Provide registration methods accommodating to all citizens Develop and manage an evaluation process for customers input Manage all functions of a comprehensive software system integrated with finance and used in all recreation facilities Manage customer service for the department focusing on enhanced levels of service Perform other duties as assigned or required Minimum Qualifications & Position Requirements: Education and Experience: Bachelor's Degree in Parks and Recreation or related field, and five (5) years experience in recreation, parks and recreation or related field, including four (4) years supervisory experience; OR an equivalent combination of education and experience. Preferred: Master's Degree; CPRP/CPRE certification Necessary Knowledge, Skills and Abilities: Knowledge of: City organization, goals, policies and procedures Principles and practices of administrative management, including personnel rules, cost accounting, budgeting, strategic planning and effective employee supervision and training Program planning and management principles Principles of record keeping and records management Skill in: Establishing and maintaining cooperative working relationships with employees, officials, representatives from public and private agencies, and the general public Managing, coordinating staff, and delegating tasks and authority Assessing community needs and developing solutions Effective oral and written communication Developing and implementing procedures for cost effective management of allocated resources Working under pressure of deadlines Assessing and prioritizing multiple tasks, projects and demands Operating a personal computer utilizing a variety of business software Ability to: Understand, interpret and apply relevant federal, state, and City rules and regulations Handle and resolve complex or sensitive customer issues Maintain relationships with local school district staff and community partners Create positive customer service experiences for a wide range of programs, facilities, events and services Effectively manage time Research trends Provide leadership to resolve issues Maintain confidentiality of information Work under pressure of deadlines Establish and maintain positive, effective work relationships with those contacted in the performance of work Additional Information: Special Requirements: Possession of a valid Arizona Drivers License; CPR/First Aid Certification. May be required to work on weekends and holidays. Physical Demands / Work Environment: Standard office environment and outdoors. Reports To: Recreation Manager Supervision Exercised: City employees, interns and volunteers. FLSA Status: Exempt Closing Date/Time:
Thu. 07/23/20 6:00 PM Mountain Time
Jul 14, 2020
Full Time
Under limited supervision, supervise recreation staff and operations of a wide range of programs, facilities, events and related services. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Administer, plan, implement, and evaluate a wide range of programs, facilities, events and related services for the citizens of Buckeye Plan, supervise and direct the daily activities of recreation staff; screen and assign workload; plan, prioritize and assign tasks and projects; train and coach staff; monitor work, develop staff skills, and evaluate performance Identify and implement recommendations for future programs and events Coordinate amenities and vendors; manage contracts, vendor responsibilities and deliverables Assist Manager with implementation, evaluation, interpretation and compliance of projects, policies, and procedures Prepare, administer and monitor the annual budget, revenues and expenditures for a wide variety of programs, facilities, events and related services; present to management staff Forecast program revenues and expenditures; authorize payments and monitor expenditures for recommended adjustments Prepare statistical reports Review contracts for sponsor and program partners Prepare presentations for related boards, commissions, state associations, and stakeholders Supervise the use of a wide range of City and shared facilities Implement City Council approved policies for allocation of space and assessment of fees Provide staff assistance and advice to Council-appointed boards Identify future partner and volunteer organizations Interact with media, create and distribute marketing materials Provide registration methods accommodating to all citizens Develop and manage an evaluation process for customers input Manage all functions of a comprehensive software system integrated with finance and used in all recreation facilities Manage customer service for the department focusing on enhanced levels of service Perform other duties as assigned or required Minimum Qualifications & Position Requirements: Education and Experience: Bachelor's Degree in Parks and Recreation or related field, and five (5) years experience in recreation, parks and recreation or related field, including four (4) years supervisory experience; OR an equivalent combination of education and experience. Preferred: Master's Degree; CPRP/CPRE certification Necessary Knowledge, Skills and Abilities: Knowledge of: City organization, goals, policies and procedures Principles and practices of administrative management, including personnel rules, cost accounting, budgeting, strategic planning and effective employee supervision and training Program planning and management principles Principles of record keeping and records management Skill in: Establishing and maintaining cooperative working relationships with employees, officials, representatives from public and private agencies, and the general public Managing, coordinating staff, and delegating tasks and authority Assessing community needs and developing solutions Effective oral and written communication Developing and implementing procedures for cost effective management of allocated resources Working under pressure of deadlines Assessing and prioritizing multiple tasks, projects and demands Operating a personal computer utilizing a variety of business software Ability to: Understand, interpret and apply relevant federal, state, and City rules and regulations Handle and resolve complex or sensitive customer issues Maintain relationships with local school district staff and community partners Create positive customer service experiences for a wide range of programs, facilities, events and services Effectively manage time Research trends Provide leadership to resolve issues Maintain confidentiality of information Work under pressure of deadlines Establish and maintain positive, effective work relationships with those contacted in the performance of work Additional Information: Special Requirements: Possession of a valid Arizona Drivers License; CPR/First Aid Certification. May be required to work on weekends and holidays. Physical Demands / Work Environment: Standard office environment and outdoors. Reports To: Recreation Manager Supervision Exercised: City employees, interns and volunteers. FLSA Status: Exempt Closing Date/Time:
Thu. 07/23/20 6:00 PM Mountain Time
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION This is an at-will/unclassified position. The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving $194 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments, with the top trading partners being China, South Korea, Japan, Vietnam and Taiwan. Port-related international trade has wide-ranging economic impact, supporting millions of jobs that benefit the region and entire country. To learn more about the Port of Long Beach, visit our website: www.polb.com TENANT SERVICES DIVISION The purpose of the Tenant Services Division is to support Port customers in their efforts to move cargo swiftly, safely, and efficiently through the Port in a way that maximizes stakeholder profitability while delivering market leading customer service and demonstrating environmental stewardship. CHIEF WHARFINGER POSITION The Harbor Department is seeking a Chief Wharfinger to fill an open position in the Tenant Services Division. Under the general supervision of the Manager of Tenant Services, the Chief Wharfinger plans and directs the activities of the Terminal Services Representatives, ensures that Port of Long Beach Tariff requirements and marine terminal lease terms are enforced, and that Port assets are inspected, and maintained. The Chief Wharfinger acts as liaison between the Port's tenants and the various divisions and bureaus within the Port by coordinating activities and communications related to operational issues, cargo flow efficiencies, and regulatory protocols. The Chief Wharfinger objectively represents the interests and concerns of Port tenants, customers and supply chain stakeholders at Port meetings, functions, and in port planning efforts when appropriate. EXAMPLES OF DUTIES Manages a team of five (5) Terminal Services Representatives, including, but not limited to the supervision and direction of staff in performing daily tasks, interviewing and recommending employees for hire, preparing employee annual performance appraisals, resolving performance deficiencies, and development of staff. Devises and implements programs that lead to increased utilization of Port facilities. Creates, implements and documents departmental procedures and workflows. Resolves disputes and tenant complaints. Manages the compliance, application, and interpretation of lease agreements, contracts, permits, area and temporary berth assignments. Oversees the inspections of Port properties/facilities. Oversees the facilitation of repairs for damages to Port properties/facilities via Damage Report process, Maintenance Work Order (MWO), Reimbursable Work Order (RWO), etc. Oversees the issuance of various permits; e.g. filming, special events, dangerous cargo, hot work. Oversees the enforcement of the Port of Long Beach Tariff, and provides analysis and recommendations for proposed changes as needed. Assists other Port divisions in developing, implementing, and maintaining programs that affect Port and/or tenant operations. Manages Tenant Services section budget. REQUIREMENTS TO FILE EDUCATIONAL REQUIREMENTS A Bachelor's Degree in Business Administration, International Trade, Global Logistics or related field, AND two (2) years of professional experience in the maritime industry with an emphasis on port operations or two (2) years of experience as a Wharfinger/Tenant Services Representative with the City of Long Beach Harbor Department is required. OR: Six years of professional experience in the maritime transportation industry with an emphasis on port operations or Wharfinger/Tenant Services Representative with the City of Long Beach Harbor Department. EXPERIENCE REQUIREMENTS Three (3) years of experience supervising staff is required. A minimum of four (4) years of progressively responsible experience with an ocean carrier, marine terminal, or port operation is required. Customer service and problem-solving experience in the maritime industry is preferred. Commercial real estate experience is a plus. Work experience in the goods movement industry highly preferred; preference given to experience in other port environments. Strong knowledge of transportation operations, methods, terminology, documentation, regulations, and procedures is required. Strong knowledge of Port tariff rates, rules, and regulations required. Knowledge of labor relations in a marine transportation industry is required. Knowledge of safety practices and OSHA requirements pertaining to the work is required. Broad knowledge of the principles and tactics of negotiation and mediation required. Knowledge of appropriate federal, state and local laws and regulations applicable to the work, including those impacting shipping, terminals and dangerous/hazardous materials is required. Must have a broad working knowledge of modern management practices, leadership principles and customer service. Must be a hands-on manager with strong technical knowledge, business writing and presentation skills. Working knowledge of maritime terminal lease and operator agreements a plus. Knowledge of environmental, construction, government or engineering terminology a plus. SELECTION PROCEDURE Please apply online no later than 4:30 pm on Friday, July 24, 2020, and include a resume and cover letter as PDF attachments. Applications will be evaluated to determine the most qualified candidates, who will then be invited to participate in the selection process, with an appointment anticipated shortly thereafter. For alternative format or accommodation requests, please contact Human Resources at (562) 283-7500 . The Port of Long Beach is an Equal Opportunity EmployerClosing Date/Time: 7/24/2020 4:30 PM Pacific
Jul 11, 2020
Full Time
DESCRIPTION This is an at-will/unclassified position. The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving $194 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments, with the top trading partners being China, South Korea, Japan, Vietnam and Taiwan. Port-related international trade has wide-ranging economic impact, supporting millions of jobs that benefit the region and entire country. To learn more about the Port of Long Beach, visit our website: www.polb.com TENANT SERVICES DIVISION The purpose of the Tenant Services Division is to support Port customers in their efforts to move cargo swiftly, safely, and efficiently through the Port in a way that maximizes stakeholder profitability while delivering market leading customer service and demonstrating environmental stewardship. CHIEF WHARFINGER POSITION The Harbor Department is seeking a Chief Wharfinger to fill an open position in the Tenant Services Division. Under the general supervision of the Manager of Tenant Services, the Chief Wharfinger plans and directs the activities of the Terminal Services Representatives, ensures that Port of Long Beach Tariff requirements and marine terminal lease terms are enforced, and that Port assets are inspected, and maintained. The Chief Wharfinger acts as liaison between the Port's tenants and the various divisions and bureaus within the Port by coordinating activities and communications related to operational issues, cargo flow efficiencies, and regulatory protocols. The Chief Wharfinger objectively represents the interests and concerns of Port tenants, customers and supply chain stakeholders at Port meetings, functions, and in port planning efforts when appropriate. EXAMPLES OF DUTIES Manages a team of five (5) Terminal Services Representatives, including, but not limited to the supervision and direction of staff in performing daily tasks, interviewing and recommending employees for hire, preparing employee annual performance appraisals, resolving performance deficiencies, and development of staff. Devises and implements programs that lead to increased utilization of Port facilities. Creates, implements and documents departmental procedures and workflows. Resolves disputes and tenant complaints. Manages the compliance, application, and interpretation of lease agreements, contracts, permits, area and temporary berth assignments. Oversees the inspections of Port properties/facilities. Oversees the facilitation of repairs for damages to Port properties/facilities via Damage Report process, Maintenance Work Order (MWO), Reimbursable Work Order (RWO), etc. Oversees the issuance of various permits; e.g. filming, special events, dangerous cargo, hot work. Oversees the enforcement of the Port of Long Beach Tariff, and provides analysis and recommendations for proposed changes as needed. Assists other Port divisions in developing, implementing, and maintaining programs that affect Port and/or tenant operations. Manages Tenant Services section budget. REQUIREMENTS TO FILE EDUCATIONAL REQUIREMENTS A Bachelor's Degree in Business Administration, International Trade, Global Logistics or related field, AND two (2) years of professional experience in the maritime industry with an emphasis on port operations or two (2) years of experience as a Wharfinger/Tenant Services Representative with the City of Long Beach Harbor Department is required. OR: Six years of professional experience in the maritime transportation industry with an emphasis on port operations or Wharfinger/Tenant Services Representative with the City of Long Beach Harbor Department. EXPERIENCE REQUIREMENTS Three (3) years of experience supervising staff is required. A minimum of four (4) years of progressively responsible experience with an ocean carrier, marine terminal, or port operation is required. Customer service and problem-solving experience in the maritime industry is preferred. Commercial real estate experience is a plus. Work experience in the goods movement industry highly preferred; preference given to experience in other port environments. Strong knowledge of transportation operations, methods, terminology, documentation, regulations, and procedures is required. Strong knowledge of Port tariff rates, rules, and regulations required. Knowledge of labor relations in a marine transportation industry is required. Knowledge of safety practices and OSHA requirements pertaining to the work is required. Broad knowledge of the principles and tactics of negotiation and mediation required. Knowledge of appropriate federal, state and local laws and regulations applicable to the work, including those impacting shipping, terminals and dangerous/hazardous materials is required. Must have a broad working knowledge of modern management practices, leadership principles and customer service. Must be a hands-on manager with strong technical knowledge, business writing and presentation skills. Working knowledge of maritime terminal lease and operator agreements a plus. Knowledge of environmental, construction, government or engineering terminology a plus. SELECTION PROCEDURE Please apply online no later than 4:30 pm on Friday, July 24, 2020, and include a resume and cover letter as PDF attachments. Applications will be evaluated to determine the most qualified candidates, who will then be invited to participate in the selection process, with an appointment anticipated shortly thereafter. For alternative format or accommodation requests, please contact Human Resources at (562) 283-7500 . The Port of Long Beach is an Equal Opportunity EmployerClosing Date/Time: 7/24/2020 4:30 PM Pacific
City of Buckeye, AZ
Buckeye, Arizona, United States
Under close supervision, receives and processes emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, and gathers and relays critical information; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services officers in a concise manner; provides information and assistance to the public within scope of authority. Provides detailed call information to officers as needed; maintains status and awareness of Police patrol unit locations; monitors message traffic and relays information to officers. Enters emergency assistance calls into the computer aided dispatch (CAD) incident logs; inputs information into the ACJIS & NCIC computer system; maintains records and files. Contacts other law enforcement agencies for additional information and resources as needed, and relays pertinent information regarding incidents. Notifies key City of Buckeye personnel on critical incidents; follows all Department policies and procedures to assure that officer and public safety is the top priority. Enters and verifies warrant information, and confirms warrants for other agencies. Performs inquiries and criminal history checks for officers through ACJIS & NCIC; sends inquiries to other agencies for warrant confirmations or general information. Enters data for records and reports; processes forms and record files; queries system databases as requested. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements: Education and Experience: High School diploma or GED equivalent. Must have a minimum of four (4) years clerical, computer and customer service experience OR combination of education and experience resulting in skills necessary to perform the required job duties. Public Safety telecommunications and Spillman CAD/RMS experience highly preferred. NECESSARY SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of City policies and procedures. Knowledge of equipment utilized in law enforcement communications including radio, computer and dispatch equipment. Knowledge of law enforcement patrol procedures. Knowledge of local geographical area, road systems, and the locations of landmarks. Knowledge of Police and Fire Departments' standard dispatch policies and procedures. Knowledge of the basic principles of record keeping and records management. Skill in handling multiple tasks simultaneously, under pressure, and in emergency and stressful situations. Skill in obtaining information from hostile or emotional citizens. Skill in communicating clearly and concisely and relaying details accurately. Skill in remembering names, numbers and locations, and reading maps quickly and accurately. Skill in working under pressure of deadlines, and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public. Skill in public relations and customer service. Skill in following and effectively communicating verbal and written instructions. Additional Information: Must obtain Terminal Operator Certification Level A within six (6) months of hire if not possessed at time of hire/placement. Must be able to type a minimum of 35 words per minute (will be tested). Working nights, weekends and holidays is required. Must successfully pass pre-employment screening, to include thorough background investigation, polygraph and psychological exam. Closing Date/Time: Continuous
Jun 18, 2020
Full Time
Under close supervision, receives and processes emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, and gathers and relays critical information; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services officers in a concise manner; provides information and assistance to the public within scope of authority. Provides detailed call information to officers as needed; maintains status and awareness of Police patrol unit locations; monitors message traffic and relays information to officers. Enters emergency assistance calls into the computer aided dispatch (CAD) incident logs; inputs information into the ACJIS & NCIC computer system; maintains records and files. Contacts other law enforcement agencies for additional information and resources as needed, and relays pertinent information regarding incidents. Notifies key City of Buckeye personnel on critical incidents; follows all Department policies and procedures to assure that officer and public safety is the top priority. Enters and verifies warrant information, and confirms warrants for other agencies. Performs inquiries and criminal history checks for officers through ACJIS & NCIC; sends inquiries to other agencies for warrant confirmations or general information. Enters data for records and reports; processes forms and record files; queries system databases as requested. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements: Education and Experience: High School diploma or GED equivalent. Must have a minimum of four (4) years clerical, computer and customer service experience OR combination of education and experience resulting in skills necessary to perform the required job duties. Public Safety telecommunications and Spillman CAD/RMS experience highly preferred. NECESSARY SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of City policies and procedures. Knowledge of equipment utilized in law enforcement communications including radio, computer and dispatch equipment. Knowledge of law enforcement patrol procedures. Knowledge of local geographical area, road systems, and the locations of landmarks. Knowledge of Police and Fire Departments' standard dispatch policies and procedures. Knowledge of the basic principles of record keeping and records management. Skill in handling multiple tasks simultaneously, under pressure, and in emergency and stressful situations. Skill in obtaining information from hostile or emotional citizens. Skill in communicating clearly and concisely and relaying details accurately. Skill in remembering names, numbers and locations, and reading maps quickly and accurately. Skill in working under pressure of deadlines, and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public. Skill in public relations and customer service. Skill in following and effectively communicating verbal and written instructions. Additional Information: Must obtain Terminal Operator Certification Level A within six (6) months of hire if not possessed at time of hire/placement. Must be able to type a minimum of 35 words per minute (will be tested). Working nights, weekends and holidays is required. Must successfully pass pre-employment screening, to include thorough background investigation, polygraph and psychological exam. Closing Date/Time: Continuous
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY Do you possess a passion for public service coupled with a high degree of enthusiasm, self-reliance and job proficiency? If so, apply now! This could be your chance to effectively convey the vision and mission of our organization and provide excellent service and satisfaction to internal and external customers. The Department of Sustainable Development's Building Services Division seeks a Permit Services Technician. This full-time position assists the public by processing construction permit applications in accordance with State, County and City Building Codes. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City offers 401(a) participation with a 9% City contribution and no employee match!! Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit StudentAid.gov/publicservice for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union 769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. ESSENTIAL JOB FUNCTIONS Performs intake and processing of permit application, plans and supporting documentation for permitting required by the City of Fort Lauderdale Reviews for accurate, legible and complete documentation with job specific supplement; notarizes approved documentation Assists customer in obtaining the correct number of applications based on the scope of work presented Calculates and processes permit application deposits, payments and related fees associated with the permitting process Processes payment of Cash, Check or Credit Card on related electronic system Balances accounts daily Prepares plans for routing to various disciplines specific to permit type Preps for recheck and revision and verifies approvals are completed prior to permit issue Communicates, advises, directs, accepts and applies payments using a variety of office software Updates and registers licensed contractors with the city per established guidelines and legal obligations Maintains an alphabetical file of all verified contractor registration documents as required Verifies property ownership through Broward County's Property Appraiser site Verifies contractor license, general liability insurance and workman's compensation are current Files and routes permit plan reviews Prepares correspondence and answers inquiries from various officials Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT High School Diploma or equivalent Three (3) years performing administrative work Must possess or be able to obtain Notary Public Certification. Preferences: Permit Technician Certification Experience with or Knowledge of Construction Trade and/or Permitting Processes Customer Service Experience Cash/Credit Handling Experience HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form (J204) at time of application. SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: 10/01/2019 Management Category: N/A Classification Level: Foundation FLSA: Non-Exempt EEO Code: 6 Admin Support Job Code: TM012 Pay Grade: TG04 The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Closing Date/Time: 7/20/2020 11:59 PM Eastern
Jul 07, 2020
Full Time
POSITION SUMMARY Do you possess a passion for public service coupled with a high degree of enthusiasm, self-reliance and job proficiency? If so, apply now! This could be your chance to effectively convey the vision and mission of our organization and provide excellent service and satisfaction to internal and external customers. The Department of Sustainable Development's Building Services Division seeks a Permit Services Technician. This full-time position assists the public by processing construction permit applications in accordance with State, County and City Building Codes. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City offers 401(a) participation with a 9% City contribution and no employee match!! Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit StudentAid.gov/publicservice for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union 769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. ESSENTIAL JOB FUNCTIONS Performs intake and processing of permit application, plans and supporting documentation for permitting required by the City of Fort Lauderdale Reviews for accurate, legible and complete documentation with job specific supplement; notarizes approved documentation Assists customer in obtaining the correct number of applications based on the scope of work presented Calculates and processes permit application deposits, payments and related fees associated with the permitting process Processes payment of Cash, Check or Credit Card on related electronic system Balances accounts daily Prepares plans for routing to various disciplines specific to permit type Preps for recheck and revision and verifies approvals are completed prior to permit issue Communicates, advises, directs, accepts and applies payments using a variety of office software Updates and registers licensed contractors with the city per established guidelines and legal obligations Maintains an alphabetical file of all verified contractor registration documents as required Verifies property ownership through Broward County's Property Appraiser site Verifies contractor license, general liability insurance and workman's compensation are current Files and routes permit plan reviews Prepares correspondence and answers inquiries from various officials Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT High School Diploma or equivalent Three (3) years performing administrative work Must possess or be able to obtain Notary Public Certification. Preferences: Permit Technician Certification Experience with or Knowledge of Construction Trade and/or Permitting Processes Customer Service Experience Cash/Credit Handling Experience HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form (J204) at time of application. SUPPLEMENTAL INFORMATION Established Date: 11/18/2018 Revised Date: 10/01/2019 Management Category: N/A Classification Level: Foundation FLSA: Non-Exempt EEO Code: 6 Admin Support Job Code: TM012 Pay Grade: TG04 The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Closing Date/Time: 7/20/2020 11:59 PM Eastern
Monterey County Human Resources
Salinas, California, United States
Position Description Updated 4/29/20 Open Until Filled Priority Screen Date: May 6, 2020 Exam #: 20/43G01/04SP All application material must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the positions are filled. The Monterey County, Information Technology Department (ITD) consists of five (5) operational Divisions: Administration; Applications; Service Delivery; Infrastructure; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View recent ITD initiatives and accomplishments here . The ITD, Infrastructure Division seeks IT Managers to lead the following teams: Network Services This IT Manager position will lead the team responsible for the County's on-premise and cloud-based infrastructure that delivers enterprise network services. The successful candidate will manage the day-to-day operations of the team, comprised of approximately seven team members, and will work closely with other ITD teams to deliver solutions and support for our customers' technology needs. The ideal candidate is a seasoned IT professional with strong customer service experience that has worked in a highly diversified and complex technology environment. In addition, the ideal candidate will possess a strong technical background that includes modern network theories and practices, on-premise network systems and Infrastructure as a Services (IaaS). Unified Communication and Collaboration This IT Manager position will lead the team responsible for the County's on-premise and cloud-based unified communication (voice and video), meeting solution, broadcast and collaboration platforms. The successful candidate will manage the day-to-day operations of the team, comprised of approximately seven team members, and will work closely with other ITD teams to deliver solutions and support for our customers' unified communication and collaboration needs. The ideal candidate is a seasoned IT professional with strong customer service experience that has worked in a highly diversified and complex unified communication technology environment. In addition, the ideal candidate will possess a strong technical background that includes voice and video over IP and meeting solutions by using on-premise systems and Infrastructure as a Services (IaaS). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time or temporary basis. Examples of Duties Paramount duties include: Manages and develops ongoing improvements to the day-to-day operation; ensures business operations comply with standards and procedures; analyzes, develops and implements program goals, objectives, priorities, policies, standards, and procedures consistent with departmental plans and County policies, practices, goals, regulations, and established information technology architecture. Manages delivery of services over technical assets including: service quality, reliability, and availability including the periodic replacement and refreshment of technical equipment and devices. Manages the provision of technical support to users; determines and improves customer satisfaction levels; plans, coordinates, and advises on both external and internal consulting and support activities for customers; and serves as a technical resource. Manages multiple projects; plans, staffs, prioritizes and manages all phases of implementation of assigned projects. Provides technical assistance and guidance; directs the design, development and implementation of new projects; and establishes timelines to implement new or enhanced equipment, systems, programs or projects; and monitors and reviews work in progress. Manages and monitors progress of contractors and vendors; develops, manages, monitors and coordinates the appropriate request for proposal processes; and facilitates contract payments. Monitors, coordinates, and develops the budget of assigned department work units. Prepares and presents written and oral reports, proposals, and recommendations. Coordinates with other Information Technology programs, divisions and County departments for the delivery of excellent customer service. Interviews, selects, motivates, and evaluates staff; provides for technical and professional skills training and development; and manages performance. Acts as the Information Technology representative to relevant external agencies and other public and private information technology groups. To view the complete job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/43G01.pdf THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of: Principles, practices, and methods of the complex functions specific to the program assignment; Principles and practices of project management including needs assessment, project prioritization, cost-benefit analysis, system implementation, user acceptance testing, resource allocation, logistics, coordination, and contract monitoring; Local, State and Federal standards, guidelines, laws, ordinances, rules, regulations and policies pertaining to the specific program assignment; Industry trends, concepts and best practices for development, maintenance, and improvement within the assigned area; The principles and practices of quality improvement and/or quality management; Principles, methods and techniques of management, including work planning, analysis, and organization, selection, training, development and evaluation of employees. Skill and Ability to: Plan, supervise, mentor, motivate, lead, and evaluate the activities of subordinate staff; Establish and hold staff accountable for goals and performance standards; Develop, manage, coordinate, and implement multiple projects including techniques utilized in needs assessment, planning critical path timelines, resource allocation, logistics and coordination; Exercise good judgment, decisiveness, innovation, and creativity required in situations involving the direction, control, and planning of an entire program or multiple projects; Interpret and advise regarding the application of policies, procedures and standards to specific situations; Understand, learn, and develop policies and establish the methods, procedures and standards to accomplish the mission of the Information Technology Department; Modify existing policies, strategies, and/or methods to meet unusual conditions within the context of management principles; Communicate effectively both orally and in writing; Read and comprehend complex technical reference and training materials; Communicate technical information to persons not familiar with information technology; Analyze and evaluate data and draw logical conclusions; Develop new approaches and solutions outside of existing theories and principles; Establish and maintain excellent and effective working relationships with department personnel, staff, vendors, peers, and management, and provide excellent customer service. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Completion of all coursework leading to a bachelor's degree in Business Administration, Public Administration, Computer Science, Information Systems, or a closely related field; and Five (5) years of progressively responsible experience within the assigned program area, including one (1) year supervising staff or leading large, complex information technology projects within the designated area. Additional Information Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours on occasion as needed. Benefits: Monterey County offers an excellent benefits package. To view the "X" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Email: palucksm@co.monterey.ca.us Phone: (831) 759-6984 Fax: (831) 422-3622 The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984. Closing Date/Time: Continuous
Jul 01, 2020
Full Time
Position Description Updated 4/29/20 Open Until Filled Priority Screen Date: May 6, 2020 Exam #: 20/43G01/04SP All application material must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the positions are filled. The Monterey County, Information Technology Department (ITD) consists of five (5) operational Divisions: Administration; Applications; Service Delivery; Infrastructure; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View recent ITD initiatives and accomplishments here . The ITD, Infrastructure Division seeks IT Managers to lead the following teams: Network Services This IT Manager position will lead the team responsible for the County's on-premise and cloud-based infrastructure that delivers enterprise network services. The successful candidate will manage the day-to-day operations of the team, comprised of approximately seven team members, and will work closely with other ITD teams to deliver solutions and support for our customers' technology needs. The ideal candidate is a seasoned IT professional with strong customer service experience that has worked in a highly diversified and complex technology environment. In addition, the ideal candidate will possess a strong technical background that includes modern network theories and practices, on-premise network systems and Infrastructure as a Services (IaaS). Unified Communication and Collaboration This IT Manager position will lead the team responsible for the County's on-premise and cloud-based unified communication (voice and video), meeting solution, broadcast and collaboration platforms. The successful candidate will manage the day-to-day operations of the team, comprised of approximately seven team members, and will work closely with other ITD teams to deliver solutions and support for our customers' unified communication and collaboration needs. The ideal candidate is a seasoned IT professional with strong customer service experience that has worked in a highly diversified and complex unified communication technology environment. In addition, the ideal candidate will possess a strong technical background that includes voice and video over IP and meeting solutions by using on-premise systems and Infrastructure as a Services (IaaS). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time or temporary basis. Examples of Duties Paramount duties include: Manages and develops ongoing improvements to the day-to-day operation; ensures business operations comply with standards and procedures; analyzes, develops and implements program goals, objectives, priorities, policies, standards, and procedures consistent with departmental plans and County policies, practices, goals, regulations, and established information technology architecture. Manages delivery of services over technical assets including: service quality, reliability, and availability including the periodic replacement and refreshment of technical equipment and devices. Manages the provision of technical support to users; determines and improves customer satisfaction levels; plans, coordinates, and advises on both external and internal consulting and support activities for customers; and serves as a technical resource. Manages multiple projects; plans, staffs, prioritizes and manages all phases of implementation of assigned projects. Provides technical assistance and guidance; directs the design, development and implementation of new projects; and establishes timelines to implement new or enhanced equipment, systems, programs or projects; and monitors and reviews work in progress. Manages and monitors progress of contractors and vendors; develops, manages, monitors and coordinates the appropriate request for proposal processes; and facilitates contract payments. Monitors, coordinates, and develops the budget of assigned department work units. Prepares and presents written and oral reports, proposals, and recommendations. Coordinates with other Information Technology programs, divisions and County departments for the delivery of excellent customer service. Interviews, selects, motivates, and evaluates staff; provides for technical and professional skills training and development; and manages performance. Acts as the Information Technology representative to relevant external agencies and other public and private information technology groups. To view the complete job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/43G01.pdf THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of: Principles, practices, and methods of the complex functions specific to the program assignment; Principles and practices of project management including needs assessment, project prioritization, cost-benefit analysis, system implementation, user acceptance testing, resource allocation, logistics, coordination, and contract monitoring; Local, State and Federal standards, guidelines, laws, ordinances, rules, regulations and policies pertaining to the specific program assignment; Industry trends, concepts and best practices for development, maintenance, and improvement within the assigned area; The principles and practices of quality improvement and/or quality management; Principles, methods and techniques of management, including work planning, analysis, and organization, selection, training, development and evaluation of employees. Skill and Ability to: Plan, supervise, mentor, motivate, lead, and evaluate the activities of subordinate staff; Establish and hold staff accountable for goals and performance standards; Develop, manage, coordinate, and implement multiple projects including techniques utilized in needs assessment, planning critical path timelines, resource allocation, logistics and coordination; Exercise good judgment, decisiveness, innovation, and creativity required in situations involving the direction, control, and planning of an entire program or multiple projects; Interpret and advise regarding the application of policies, procedures and standards to specific situations; Understand, learn, and develop policies and establish the methods, procedures and standards to accomplish the mission of the Information Technology Department; Modify existing policies, strategies, and/or methods to meet unusual conditions within the context of management principles; Communicate effectively both orally and in writing; Read and comprehend complex technical reference and training materials; Communicate technical information to persons not familiar with information technology; Analyze and evaluate data and draw logical conclusions; Develop new approaches and solutions outside of existing theories and principles; Establish and maintain excellent and effective working relationships with department personnel, staff, vendors, peers, and management, and provide excellent customer service. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Completion of all coursework leading to a bachelor's degree in Business Administration, Public Administration, Computer Science, Information Systems, or a closely related field; and Five (5) years of progressively responsible experience within the assigned program area, including one (1) year supervising staff or leading large, complex information technology projects within the designated area. Additional Information Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours on occasion as needed. Benefits: Monterey County offers an excellent benefits package. To view the "X" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Email: palucksm@co.monterey.ca.us Phone: (831) 759-6984 Fax: (831) 422-3622 The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984. Closing Date/Time: Continuous
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Application and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaire will only be accepted on-line. DESCRIPTION THE AGENCY Alameda County General Services Agency (GSA) delivers a host of logistical support services to County agencies and partners from maintenance of facilities and County fleet to energy and environmental management services, capital project management, procurement services, and clean commute and recycling programs. The GSA Community strives not only to provide these services but to also facilitate collaborative and innovative approaches in its efforts. While the GSA Community largely focuses on support services for Alameda County departments and other public agencies, the work has a direct impact on the communities. GSA builds structures such as libraries and youth centers that transform communities, provides opportunities for local businesses, and works towards ensuring that County work practices minimize negative impacts to the environment. GSA employees take great pride in their work and strive to provide the highest-quality service. THE POSITION Under close supervision, to perform a variety of entry-level maintenance and minor construction tasks on buildings and grounds; to assist building trades personnel in the upkeep of County buildings and equipment; and to do related work as required. For more information about the position, visit: Building Maintenance Laborer (#9125) IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: • Proficient in the basic maintenance and repair of electrical, plumbing and mechanical systems found in commercial buildings • Skilled in the maintenance, storage, use and identification of tools, materials and supplies used in the maintenance and repair of commercial buildings • Demonstrates the ability to quickly change direction from one function to another in a systematic, organized way • Diligent in the performance of duties resulting in no detail being overlooked • Collaborative, flexible and dependable team member who communicates well to ensure the job is done correctly • Outstanding commitment to customer service • Efficiently organizes tools, materials and supplies in support of higher level Trades as they perform their duties • Finds gratification in maintaining inventory and organizing tools, materials and supplies • Adheres to safety procedures and maintains safety awareness for self, co-workers and customers MINIMUM QUALIFICATIONS Experience: The equivalent of one year of recent, full-time paid experience making a variety of minor repairs to buildings. License: Possession of a valid California Motor Vehicle Operator's license. Special Requirement: Employees are required to obtain and maintain an Alameda County Sheriff's Office security clearance. Physical Characteristics: May require heavy lifting, working from ladders or scaffolding, and working in confined areas. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Common tools, materials, equipment and methods used in carpentry, roofing, electrical, plumbing, painting and masonry trades. Ability to: • Use a variety of basic hand tools; e.g., wrenches, screwdrivers, drills, grinders and other machine shop equipment. • Assist in performing work in a wide variety of maintenance and construction trades. • Follow general and detailed verbal and written instructions. • Establish and maintain cooperative working relations with employees and the general public. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications and supplemental questionnaires to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates' supplemental questionnaires to select the best-qualified applicants to continue in the process. 3) A performance written test which will be qualifying only (pass/fail). Candidates who pass the performance written test will move forward to the next step of the exam process. 4) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. **WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.** Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00 PM, Thursday, August 6, 2020 Review of Applications and supplemental questionnaires for Minimum Qualifications: Thursday August 20, 2020 Review of Supplemental Questionnairesfor Best Qualified: Wednesday, September 9, 2020 Performance Written: Week of September 21, 2020 Oral Interviews*: Week of October 12, 2020 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. ***WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*** Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Notices will be sent from Noreply@jobaps.com . Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply @ jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Irene Lu | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6469 | irene.lu@acgov.org www.acgov.org/hrs Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.Closing Date/Time: 8/6/2020 5:00:00 PM
Jul 13, 2020
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Application and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaire will only be accepted on-line. DESCRIPTION THE AGENCY Alameda County General Services Agency (GSA) delivers a host of logistical support services to County agencies and partners from maintenance of facilities and County fleet to energy and environmental management services, capital project management, procurement services, and clean commute and recycling programs. The GSA Community strives not only to provide these services but to also facilitate collaborative and innovative approaches in its efforts. While the GSA Community largely focuses on support services for Alameda County departments and other public agencies, the work has a direct impact on the communities. GSA builds structures such as libraries and youth centers that transform communities, provides opportunities for local businesses, and works towards ensuring that County work practices minimize negative impacts to the environment. GSA employees take great pride in their work and strive to provide the highest-quality service. THE POSITION Under close supervision, to perform a variety of entry-level maintenance and minor construction tasks on buildings and grounds; to assist building trades personnel in the upkeep of County buildings and equipment; and to do related work as required. For more information about the position, visit: Building Maintenance Laborer (#9125) IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: • Proficient in the basic maintenance and repair of electrical, plumbing and mechanical systems found in commercial buildings • Skilled in the maintenance, storage, use and identification of tools, materials and supplies used in the maintenance and repair of commercial buildings • Demonstrates the ability to quickly change direction from one function to another in a systematic, organized way • Diligent in the performance of duties resulting in no detail being overlooked • Collaborative, flexible and dependable team member who communicates well to ensure the job is done correctly • Outstanding commitment to customer service • Efficiently organizes tools, materials and supplies in support of higher level Trades as they perform their duties • Finds gratification in maintaining inventory and organizing tools, materials and supplies • Adheres to safety procedures and maintains safety awareness for self, co-workers and customers MINIMUM QUALIFICATIONS Experience: The equivalent of one year of recent, full-time paid experience making a variety of minor repairs to buildings. License: Possession of a valid California Motor Vehicle Operator's license. Special Requirement: Employees are required to obtain and maintain an Alameda County Sheriff's Office security clearance. Physical Characteristics: May require heavy lifting, working from ladders or scaffolding, and working in confined areas. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Common tools, materials, equipment and methods used in carpentry, roofing, electrical, plumbing, painting and masonry trades. Ability to: • Use a variety of basic hand tools; e.g., wrenches, screwdrivers, drills, grinders and other machine shop equipment. • Assist in performing work in a wide variety of maintenance and construction trades. • Follow general and detailed verbal and written instructions. • Establish and maintain cooperative working relations with employees and the general public. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications and supplemental questionnaires to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates' supplemental questionnaires to select the best-qualified applicants to continue in the process. 3) A performance written test which will be qualifying only (pass/fail). Candidates who pass the performance written test will move forward to the next step of the exam process. 4) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. **WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.** Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00 PM, Thursday, August 6, 2020 Review of Applications and supplemental questionnaires for Minimum Qualifications: Thursday August 20, 2020 Review of Supplemental Questionnairesfor Best Qualified: Wednesday, September 9, 2020 Performance Written: Week of September 21, 2020 Oral Interviews*: Week of October 12, 2020 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. ***WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*** Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Notices will be sent from Noreply@jobaps.com . Please add @jobaps.com, @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page and clicking on the link 'last notice sent' for the respective recruitment. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply @ jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Irene Lu | Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6469 | irene.lu@acgov.org www.acgov.org/hrs Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.Closing Date/Time: 8/6/2020 5:00:00 PM
City of Buckeye, AZ
Buckeye, Arizona, United States
This position is responsible for management of the entire procurement process in the area of assigned commodities/services of a highly complex and technical nature. Working under limited supervision, develops, negotiates, and enters into complex or high-risk contracts, and agreements. Evaluates the risks associated with the contract, writes specialized requirements, negotiates contract language, and performs cost of price analysis to approve or reject requests. This position may work in cooperation with or on behalf of local and federal governmental agencies; may develop statutorily defined contracts and/or City of Buckeye wide value in Procurement contracts. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Prepares Requests for Qualifications, Requests for Proposals, Invitations for Bid and administer the selection process for solicitations. Prepare and administer Consultant Contracts with various professionals including Architects, Engineers, and other professional consultants. Conduct pre-bid walk and cooperate with City Clerk in bid opening. Prepares amendments, Change Orders and resolve unforeseen site conditions, unplanned interferences, contract discrepancies, and other construction conflict problems and disputes between contractor, site staff, inspector, project manager, and professional consultants. Reports on contract progress and costs; take corrective action to ensure contract compliance for schedule and budget. Provide continuous coordination between all stakeholders. Administer the change order process; review requests for schedule or cost adjustment and negotiate changes to the contract; prepare change order documents for approval. Evaluate, approve, and process request for payment. Maintain contract documentation files. Respond to questions and concerns arising from any solicitation are handled promptly and properly. Manage the project close out phase of each contract assigned. Use word processing, spreadsheet, database, and scheduling software applications to prepare correspondence, reports, schedule, and other documents related to contract format, administration and close out. Provide continuous effort to improve operations, decrease turnaround times, streamline processes, and work cooperatively and jointly to provide quality, seamless customer service. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements: Education and Experience: Bachelor's degree in Materials Management, Purchasing, Public or Business Administration, or a related field and five (5) years progressive experience involving professional procurement and contract administration for a governmental agency OR equivalent combination of education and experience. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Arizona Procurement Code, Commodity Codes, Federal Antitrust Laws and Federal Acquisition Regulations. City of Buckeye State procurement process. Procurement and accounting software. Skill in: Project management, negotiation, research and analysis. Communications and time management. Interpretation of laws, rules, and regulations pertaining to the lawful procurement of goods/services and construction. Excellent public contract/customer service. Verbal and written communication. Negotiation and arbitration. Computer software programs including MS Word, Excel, Access, Advantage, ProcureAZ. Ability to: Interpret and apply laws, rules and regulations governing the procurement process. Plan, organize, coordinate and prioritize activities to best meet department needs. Negotiate and problem solve. Maintain confidentiality of purchasing and procurement details. Additional Information: Procurement certification, i.e. Certification in Arizona State Public Procurement Program; Certified Professional Public Buyer; Certificate Public Purchasing Officer; or other public procurement certification, desired. Work Schedule: Monday - Thursday, 7:00 am - 6:00 pm Closing Date/Time: Continuous
Jul 01, 2020
Full Time
This position is responsible for management of the entire procurement process in the area of assigned commodities/services of a highly complex and technical nature. Working under limited supervision, develops, negotiates, and enters into complex or high-risk contracts, and agreements. Evaluates the risks associated with the contract, writes specialized requirements, negotiates contract language, and performs cost of price analysis to approve or reject requests. This position may work in cooperation with or on behalf of local and federal governmental agencies; may develop statutorily defined contracts and/or City of Buckeye wide value in Procurement contracts. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Prepares Requests for Qualifications, Requests for Proposals, Invitations for Bid and administer the selection process for solicitations. Prepare and administer Consultant Contracts with various professionals including Architects, Engineers, and other professional consultants. Conduct pre-bid walk and cooperate with City Clerk in bid opening. Prepares amendments, Change Orders and resolve unforeseen site conditions, unplanned interferences, contract discrepancies, and other construction conflict problems and disputes between contractor, site staff, inspector, project manager, and professional consultants. Reports on contract progress and costs; take corrective action to ensure contract compliance for schedule and budget. Provide continuous coordination between all stakeholders. Administer the change order process; review requests for schedule or cost adjustment and negotiate changes to the contract; prepare change order documents for approval. Evaluate, approve, and process request for payment. Maintain contract documentation files. Respond to questions and concerns arising from any solicitation are handled promptly and properly. Manage the project close out phase of each contract assigned. Use word processing, spreadsheet, database, and scheduling software applications to prepare correspondence, reports, schedule, and other documents related to contract format, administration and close out. Provide continuous effort to improve operations, decrease turnaround times, streamline processes, and work cooperatively and jointly to provide quality, seamless customer service. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements: Education and Experience: Bachelor's degree in Materials Management, Purchasing, Public or Business Administration, or a related field and five (5) years progressive experience involving professional procurement and contract administration for a governmental agency OR equivalent combination of education and experience. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Arizona Procurement Code, Commodity Codes, Federal Antitrust Laws and Federal Acquisition Regulations. City of Buckeye State procurement process. Procurement and accounting software. Skill in: Project management, negotiation, research and analysis. Communications and time management. Interpretation of laws, rules, and regulations pertaining to the lawful procurement of goods/services and construction. Excellent public contract/customer service. Verbal and written communication. Negotiation and arbitration. Computer software programs including MS Word, Excel, Access, Advantage, ProcureAZ. Ability to: Interpret and apply laws, rules and regulations governing the procurement process. Plan, organize, coordinate and prioritize activities to best meet department needs. Negotiate and problem solve. Maintain confidentiality of purchasing and procurement details. Additional Information: Procurement certification, i.e. Certification in Arizona State Public Procurement Program; Certified Professional Public Buyer; Certificate Public Purchasing Officer; or other public procurement certification, desired. Work Schedule: Monday - Thursday, 7:00 am - 6:00 pm Closing Date/Time: Continuous
San Bernardino
5500 University Parkway, San Bernardino, CA 92407, USA
Description: Employment Status: Full-time, non-exempt, probationary position (with the possibility of converting to permanent). Work Schedule: Monday through Friday from 8:00 a.m. - 5:00 p.m. First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning November 19, 2019. Current employees will be given preferred consideration. The Student Financial Services Specialist (Accounting Technician III) is responsible for technical and customer service support within the Office of Student Financial Services, performing duties with accuracy, independence, originality, and discretionary decision-making. Primary duties are to manage past due accounts and collections efforts for the university. This position is also responsible for refunding financial aid and overseeing the official communications to students from our office. Essential Duties and Responsibilities: Manage the past due balances and collections process, including communications, skip tracing, and repayment agreements. Oversee placements with several collection agencies and FTB. Process bankruptcies and ensure all legal aspects are met. Maintain write-off process, ensuring adherence to institutional policies and procedures. Facilitate and issue financial aid and other refunds in accordance with Title IV regulations. Manage student accounts, performing various technical tasks to ensure the accuracy of accounts. Handle inquiries, disseminate information and explain account issues to students, faculty or staff, including resolving problems via telephone and at the service window. Create, schedule and send all official student communications Create and maintain complex spreadsheets including entering, revising, sorting, calculating and creating tables. Identify, research and work with appropriate personnel to resolve computer application errors. Create, troubleshoot, modify, run, analyze and export advanced queries Participate in the testing of financial software for upgrades and implementations as related to the position including such activities as testing transaction/data entry and data output. Communicate established university policies and procedures to faculty, staff, and the general public, including those that require extensive interpretation Other duties as assigned. Education and Experience: Any equivalent combination of education and experience which provides the required knowledge and abilities AND equivalent to four (4) years of progressively responsible financial record-keeping experience which has provided the below knowledge, skills and abilities. Knowledge, Skills, and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices. Basic knowledge of Generally Accepted Accounting Principles (GAAP). In addition to the Accounting Technician II abilities, must be able to interpret and apply a wide variety of written rules and regulations; maintain accounting records for funds, programs, or activities involving multiple transactions; compile, verify, and reconcile financial data; use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; investigate and resolve errors and discrepancies; and read and interpret computer-generated reports. Preferred Qualifications: Experience in Higher Education environment student services role. Ability to prioritize multiple assignments and projects, mobilize efforts toward completion, and deliver with a high degree of quality on a consistent basis. Excellent organizational, analytical, decision-making and administrative skills. Excellent verbal and written communication skills. PeopleSoft and other enterprise system knowledge are preferred. Completed coursework in Business Administration, Accounting, Public Administration, or related field. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Employment Status: Full-time, non-exempt, probationary position (with the possibility of converting to permanent). Work Schedule: Monday through Friday from 8:00 a.m. - 5:00 p.m. First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning November 19, 2019. Current employees will be given preferred consideration. The Student Financial Services Specialist (Accounting Technician III) is responsible for technical and customer service support within the Office of Student Financial Services, performing duties with accuracy, independence, originality, and discretionary decision-making. Primary duties are to manage past due accounts and collections efforts for the university. This position is also responsible for refunding financial aid and overseeing the official communications to students from our office. Essential Duties and Responsibilities: Manage the past due balances and collections process, including communications, skip tracing, and repayment agreements. Oversee placements with several collection agencies and FTB. Process bankruptcies and ensure all legal aspects are met. Maintain write-off process, ensuring adherence to institutional policies and procedures. Facilitate and issue financial aid and other refunds in accordance with Title IV regulations. Manage student accounts, performing various technical tasks to ensure the accuracy of accounts. Handle inquiries, disseminate information and explain account issues to students, faculty or staff, including resolving problems via telephone and at the service window. Create, schedule and send all official student communications Create and maintain complex spreadsheets including entering, revising, sorting, calculating and creating tables. Identify, research and work with appropriate personnel to resolve computer application errors. Create, troubleshoot, modify, run, analyze and export advanced queries Participate in the testing of financial software for upgrades and implementations as related to the position including such activities as testing transaction/data entry and data output. Communicate established university policies and procedures to faculty, staff, and the general public, including those that require extensive interpretation Other duties as assigned. Education and Experience: Any equivalent combination of education and experience which provides the required knowledge and abilities AND equivalent to four (4) years of progressively responsible financial record-keeping experience which has provided the below knowledge, skills and abilities. Knowledge, Skills, and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices. Basic knowledge of Generally Accepted Accounting Principles (GAAP). In addition to the Accounting Technician II abilities, must be able to interpret and apply a wide variety of written rules and regulations; maintain accounting records for funds, programs, or activities involving multiple transactions; compile, verify, and reconcile financial data; use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; investigate and resolve errors and discrepancies; and read and interpret computer-generated reports. Preferred Qualifications: Experience in Higher Education environment student services role. Ability to prioritize multiple assignments and projects, mobilize efforts toward completion, and deliver with a high degree of quality on a consistent basis. Excellent organizational, analytical, decision-making and administrative skills. Excellent verbal and written communication skills. PeopleSoft and other enterprise system knowledge are preferred. Completed coursework in Business Administration, Accounting, Public Administration, or related field. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
