86 jobs found

Utilities Customer Service Representative City of Waco, TX 1 of 3 Utilities Customer Service Representative Office / Clerical 8640 Customer Service Supervisor Utilities 217 Non-Exempt Physical Type #1 PRIMARY DUTY: Under basic supervision, performs customer service functions for clients of the Water Utility Services Department (WUSD). ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Provides customer services for WUSD clients; processes new customers, payments, service requests, service charges and adjustments according to City policies and procedures. • Prepares records and billing account updates, creates work orders, enters and verifies data, processes documents and transactions, resolves customer service issues and provides special customer services. • Provides prompt, courteous and accurate service to the public with WUSD services questions, requests for information and complaints in order to maintain positive customer service relations. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • Perform other related and assigned duties as required. • Driving is essential KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • City utility billing rules and procedures. • Principles of record keeping, accounting and bookkeeping and records management. • Customer service principles and methods. • City and Microsoft software. • Federal and state regulations, including applicable FTC and Banking regulations. Skill in: • Entering data and numerical information into a computer system with speed and accuracy and maintaining electronic records, files and databases. • Operating a personal computer utilizing standard and specialized enterprise software. • Communicating effectively verbally and in writing. • Analyzing problems, resolving disputes and presenting effective solutions. • Assessing and prioritizing multiple tasks, projects and demands. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent is required; AND two years' customer service, call-center or bookkeeping experience. LICENSE AND CERTIFICATION: Utilities Customer Service Representative City of Waco, TX 2 of 3 • Must possess a valid Texas Driver's License. • According to the needs of the City, specific training and certifications may be required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Reaching - Extending hand(s) and arm(s) in any direction. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Utilities Customer Service Representative City of Waco, TX 3 of 3 Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.

The Customer Service Representative works under the direction of the Call Center/Customer Service Manager. The CSR will be responsible for providing excellent customer service to City of Taylor taxpayers, both business and residential; non-taxpayers who reside in Taylor and request city services; and non-Taylor citizens desiring Taylor services related to living, working and opening a business in the city. The customer interface will take place in person and via phone. Employees may be assigned other duties as determined by management. Essential duties will include, but are not limited to: Answer inquiries professionally Handle and resolve customer complaints Research required information using available resources Troubleshoot problems Identify and escalate priority issues Route calls to appropriate resource Provide information Complete call logs and reports Initiate customer requests Follow up with customers to determine satisfaction with provided services Conduct outbound research calls to collect customer service needs and information Qualifications Must be available to work scheduled shifts Monday through Friday from 9:00 a.m. until 5:00 p.m. High School Diploma Knowledge of Microsoft Word and Excel Ability to enter data while on phone Ability to maneuver through various software programs simultaneously Ability to use search tools, browsers, email, attach files, scan, and fax Experience with customer relationship management processes and software Complete applicable skills test during the interview process Possess strong oral/written communication skills Possess ability to work independently Possess a high sense of integrity and ethics Trustworthy Ability to accept performance feedback Self-developer striving for continuous improvement Goal and deadline oriented Adaptable to change Detail oriented Team oriented Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.

Fire Alarm Customer Service Representative City of Waco, TX 1 of 3 Fire Alarm Customer Service Representative Office / Clerical 3040 Physical Type # 1 Safety Sensitive Fire Alarm Operator Fire - Administration 217 Non-Exempt PRIMARY DUTY: Under basic supervision, answers emergency and non-emergency calls for Waco Fire Department (WFD), emergency services agencies and general public. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Answers emergency and non-emergency calls for fire, personal assistance and emergency medical assistance; determines appropriate call classification and priority. • Takes information from callers and enters information into the computer database; provides assistance and information. • Dispatches appropriate resources and monitors active radio traffic; manages resources for appropriate coverage of the city; maintains radio and dispatching equipment. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information; performs other duties as required or assigned. • May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City- wide emergency. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City and WFD policies and procedures. • City and WFD policies and procedures for dispatching emergency services. • Geography, roads and landmarks of City and surrounding areas. Skill in: • Communicating clearly and concisely and relaying details accurately. • Closely following verbal and written instructions and procedures. • Dealing tactfully and courteously with the public, handling stressful situations and angry people and obtaining information from hostile and emotional callers. • Remembering names, numbers and locations and reading maps quickly and accurately. • Operating a personal computer utilizing standard and specialized software and entering information with speed and accuracy. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent required; AND one year of clerical and computer experience. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. Fire Alarm Customer Service Representative City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Reaching - Extending hand(s) and arm(s) in any direction. o Standing - Particularly for sustained periods of time. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment. o The worker is subject to critical, time-sensitive, complex problem solving. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Fire Alarm Customer Service Representative City of Waco, TX 3 of 3 Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.

Several full-time and part-time positions available with KC Water Call Center Division located at 4800 E. 63rd Street. Salary Range: $14.82-$23.16/hour Normal Work Days/Hours: Monday-Friday, 10:00 A.M. to 7:00 P.M. Application Deadline Date: February 15, 2021 Responsibilities Communicates with customers by phone or in person in a professional and courteous manner. Investigates and resolves general customer inquiries, requests, complaints, and account billing issues timely and accurately through research, account analysis, and referencing ordinances, policies, and procedures. Clearly and accurately records all customer interactions and changes to accounts, including billing complaints, service rendered or service failures, and routes information to appropriate departments for investigation or follow-up. Processes orders for installation, turn-ons, discontinuation, or change in service. Maintains and promotes positive customer relations and goodwill. Qualifications REQUIRES high school graduation and 3 years of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Preference given to applicants who successfully complete and pass the Customer Service Assessment, as well as applicants who are bilingual. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.

Full-time position available with KC Water Finance and Business Support Division located at 4800 E. 63rd Street Salary Range: $14.82-$23.16/hour Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. Application Deadline Date: February 1, 2021 Responsibilities Greet and acknowledge each customer in a professional manner. Input customer payments into iNovah cashier system; receive cash, check, money order, and credit card payment and issue receipt. Process night drop mail in payments and balance drawer. Run audit tape to balance bills for the day and reconcile checks and credit card receipts received to the daily cash reports. Qualifications REQUIRES high school graduation and 3 years of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Preference given to applicants with cashier experience, high volume or in person contact and high volume payment processing. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.

Summary SUMMARY OF POSITION Responsible for supporting and enforcing the rules, regulation, and safety of the entire facility, with direct focus at the front desk and in customer service. Act in a dependable manner by meeting schedules and deadlines, adhering to policies and procedures, and maintaining a good attendance record. Serve as a manager on duty various days and evenings throughout the week and on weekends. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL JOB DUTIES AND RESPONSITILIBIES : Provides positive and enthusiastic customer service to all Pass holders and Guests through compliance with the proper Apex Centre phone etiquette by greeting members by name, exceeding their expectations with service, saying good bye and inviting them back again the next day. Assists Members and Guests with program registrations and facility bookings for facility programs and services in accordance with front desk software. Promotes all facilities, programs and services when in contact with Members and/or Guests. Assists Supervisor with inventory control and concessions management. Assists to ensure that the financial performance of the customer service division meets budget and assist in overseeing the operations of the customer service desk, including division and departmental policies and procedures. Assists Supervisor with training and hiring of customer service representatives. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre. Serves as a manager on duty various days and evenings throughout the week and on weekends. Attends all scheduled employee meetings. Adheres to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Arrives to work every day, on time as scheduled. Exercises good interpersonal skills by gladly assisting others to accomplish the work of the organization, even if it is outside the scope of regular duties. Respond to people, staff and the public in a tactful, professional and pleasant manner. OTHER JOB FUNCTIONS: Performs other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS Must be at least eighteen (18) years of age. High school diploma or GED equivalent. Must obtain First Aid/CPR certification within first 30 days of hire Basic computer and phone skills required. Basic office applications required. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. No visible body piercing, tattoos or unnatural hair color. Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Employees will stand and walk for extended periods of time. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold and humidity. Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Mental and physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to meet these demands. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Closing Date/Time: 1/29/2021 5:00 PM Central

Police Records Representative 2016 City of Waco, TX 1 of 3 Police Records Representative Office / Clerical 4055 Police Records Supervisor Police 215 Non-Exempt PRIMARY DUTY: Under basic supervision, processes Waco Police Department (WPD) report requests, enters data into secure computer databases, performs research and provides information within scope of authority. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Performs basic clerical duties in accordance with WPD policy and procedures, including data entry, record keeping and preparing and processing documents; duties may vary according to job assignment. • Transcribes and processes Officer reports, processes information requests and maintains files and database records; assists customers with payments, reports, applications and technical documents. • Processes a variety of public records and requests; answers inquiries and explains policies and procedures; provides information and assistance within scope of authority; • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information; performs other duties as required or assigned. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Policies, rules and regulations governing the management and safety of police records. • Principles and practices of confidential records management and file maintenance. Skill in: • Explaining laws and regulations and following verbal and written instructions and procedures. • Dealing tactfully and courteously with the public. • Operating a personal computer utilizing standard and specialized software and entering information with speed and accuracy. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent is required; AND one year of customer service and clerical experience. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Specific technical training and certifications are required, including training for access to National/Texas Crime Information Centers (NCIC/TCIC); depending on the needs of the City, additional licenses and certifications may be required. Police Records Representative City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Reaching - Extending hand(s) and arm(s) in any direction. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Light work. Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Police Records Representative City of Waco, TX 3 of 3 Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.

Description Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under supervision, to perform work in the maintenance and servicing of motorized and mechanical equipment; and to perform related work as required. DISTINGUISHING CHARACTERISTICS This position is responsible for performing necessary functions for the maintenance and servicing of motorized and mechanical equipment and provides assistance to higher level mechanic staff in the performance of assigned functions. REPORTS TO Public Works Supervisor - Fleet or designee. CLASSIFICATIONS SUPERVISED This is not a supervisory classification. Examples of Duties REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform a variety of routine maintenance and repair functions on City-owned automotive vehicles and equipment including regularly scheduled preventive maintenance and vehicle servicing. Grease and lubricate automobiles, trucks, buses, blades, and related equipment; change, replace, balance, and repair tires on city vehicles and equipment; and replace and repair brake calipers and rotors. Check fluid levels of trucks and city vehicles including oil, water, anti-freeze, brake fluid, power steering, and hydraulic fluid; service automobiles, buses, and heavy equipment with gasoline, diesel fuel, and oil; replace coolants, air filters and flush radiators; and maintain records of amounts used. Repair and install vehicle accessories including windshield wiper blades, fan belts, batteries, and headlights. Respond to calls from customers and City drivers for service, maintenance, or repair needs, as necessary; make emergency repairs to vehicles in the field; and prepare appropriate work orders. Maintain accurate and detailed records and files. Steam cleans trucks, buses, and automotive equipment; assist in the maintenance and cleanliness of the shop and surrounding work area; and dispose of waste, oils, and chemicals according to established safety procedures and guidelines. Perform general maintenance tasks including cleaning wash rack and sump pump and cleaning and changing filters on automotive equipment. Operate and repair a variety of hand, power and shop tools used in the course of gasoline, electrical and diesel powered automotive and mechanical equipment maintenance. Perform fabrication and welding duties. Perform Department of Transportation (DOT) and Basic Inspection of Terminals (BIT) inspections. Assist mechanics with installing transmissions and differentials and general repairs on motors, as needed. Perform related duties as required. Typical Qualifications QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Basic operations, services, and activities of an equipment maintenance and repair program. Operation and maintenance of gasoline, electrical and diesel engines. Methods, techniques, materials, and tools used in the routine and preventive maintenance of various light and heavy vehicles and equipment. Occupational hazards and standard safety practices associated with the routine servicing of automobiles, buses, and trucks. Principles and practices of vehicle safety inspections. Lubricants, oiling and lubricating tools, and other materials used in lubricating motor equipment. Methods and materials used in cleaning and washing motor equipment. Principles of customer service. Basic mathematical principles. Principles and procedures of record keeping. MSDS forms and handling hazardous materials. Laws, rules and regulations pertaining to tires and DOT. Proper repair standards and specifications in accordance with manufacturer, State, and Federal regulations and standards. Proper set up of welding machines such as voltage, wire speed, and welding positions. Ability to: Perform a variety of maintenance and repair functions on City-owned automotive vehicles and equipment. Conduct vehicle safety inspections and repair or replace appropriate parts. Grease and lubricate automotive equipment. Change and repair tires. Safely utilize and maintain tools and equipment used in servicing automotive equipment. Respond to calls for service from customers and prepare appropriate work orders. Understand and follow oral and written instructions. Learn and apply new information and skills. Keep and maintain simple records. Prioritize and perform quickly and efficiently. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade. Experience: Some experience in the maintenance of mechanical and motorized equipment is desirable. License or Certificate: Possession of an appropriate California Driver License. Possession of a Class B California Driver license is desirable. Special Requirements: Must provide own basic hand tools as listed in MACE MOU for automotive repair work by the end of probation. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Environment : Work is performed in a shop environment and occasionally in a field environment with some travel from site to site; frequently works near moving mechanical parts; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, and all types of weather and temperature conditions; exposure to hazardous traffic conditions; and work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain. Physical : Primary functions require sufficient physical ability and mobility to work in a mechanic shop environment; walk, stand, and sit for prolonged periods of time; frequently stoop, bend, kneel, crouch, crawl, climb, reach, and twist; normal manual dexterity and eye-hand coordination; push, pull, lift, and/or carry moderate to heavy amounts of weights up to 50 lbs.; corrected hearing and vision to normal range; verbally communicate to exchange information; and operate assigned equipment and vehicles. Closing Date/Time: 1/25/2021 11:59 PM Pacific

Police Records Representative 2016 City of Waco, TX 1 of 3 Police Records Representative Office / Clerical 4055 Physical Type # 1 Police Records Supervisor Police 215 Non-Exempt PRIMARY DUTY: Under basic supervision, processes Waco Police Department (WPD) report requests, enters data into secure computer databases, performs research and provides information within scope of authority. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Performs basic clerical duties in accordance with WPD policy and procedures, including data entry, record keeping and preparing and processing documents; duties may vary according to job assignment. • Transcribes and processes Officer reports, processes information requests and maintains files and database records; assists customers with payments, reports, applications and technical documents. • Processes a variety of public records and requests; answers inquiries and explains policies and procedures; provides information and assistance within scope of authority; • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • Performs other duties as required or assigned. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Policies, rules and regulations governing the management and safety of police records. • Principles and practices of confidential records management and file maintenance. Skill in: • Explaining laws and regulations and following verbal and written instructions and procedures. • Dealing tactfully and courteously with the public. • Operating a personal computer utilizing standard and specialized software and entering information with speed and accuracy. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent is required; AND one year of customer service and clerical experience. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Specific technical training and certifications are required, including training for access to National/Texas Crime Information Centers (NCIC/TCIC); depending on the needs of the City, additional licenses and certifications may be required. Police Records Representative City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Reaching - Extending hand(s) and arm(s) in any direction. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Light work. Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Police Records Representative City of Waco, TX 3 of 3 Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.

Police Records Representative 2016 City of Waco, TX 1 of 3 Police Records Representative Office / Clerical 4055 Physical Type # 1 Police Records Supervisor Police 215 Non-Exempt PRIMARY DUTY: Under basic supervision, processes Waco Police Department (WPD) report requests, enters data into secure computer databases, performs research and provides information within scope of authority. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Performs basic clerical duties in accordance with WPD policy and procedures, including data entry, record keeping and preparing and processing documents; duties may vary according to job assignment. • Transcribes and processes Officer reports, processes information requests and maintains files and database records; assists customers with payments, reports, applications and technical documents. • Processes a variety of public records and requests; answers inquiries and explains policies and procedures; provides information and assistance within scope of authority; • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • Performs other duties as required or assigned. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Policies, rules and regulations governing the management and safety of police records. • Principles and practices of confidential records management and file maintenance. Skill in: • Explaining laws and regulations and following verbal and written instructions and procedures. • Dealing tactfully and courteously with the public. • Operating a personal computer utilizing standard and specialized software and entering information with speed and accuracy. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent is required; AND one year of customer service and clerical experience. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Specific technical training and certifications are required, including training for access to National/Texas Crime Information Centers (NCIC/TCIC); depending on the needs of the City, additional licenses and certifications may be required. Police Records Representative City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Reaching - Extending hand(s) and arm(s) in any direction. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Light work. Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Police Records Representative City of Waco, TX 3 of 3 Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.

Description PURPOSE OF POSITION: The Community Property Representative will provide the Housing Authority's primary interface with tenants at our various properties. Community Property Representative's may reside at the designated property and will be responsible for monitoring the property for security issues, ensuring that the property is maintained in accordance to standards, reporting and/or correcting maintenance problems, showing units, and assisting with inspections. While most of the work is done during normal business hours, this position is expected to be on call after business hours and on the weekends, and may have call out responsibilities at other properties as necessary. This is an On-Site position which includes a 1 Bedroom Apartment and SMUD Utilities. Living on-site is required and is a condition of employment. Individuals who pass screening qualifications may be invited to a written exam. Essential Areas of Responsibility General Property Management Collect delinquent rents Draft notices including lease violations, 3-day and 30 day notices Prepare weekly and daily reports, resident communication and move-in/move/out processes Show vacant units to perspective tenants as requested by the central office staff, secure vacant units, and provide vacancy update to central staff Document and communicate tenant complaints and requests to Regional Community Manager and Central Office Report maintenance problems as needed including submitting online maintenance requests Orient and instruct new tenants on property operations and appliance/equipment operation Assist in organizing, planning and implementing unit inspections and resident activities Maintain tenant list Enforce all property rules including parking/valid vehicle registration requirements Update signage, maintain front door entry programming and alarm system information Maintain calendars for community rooms and distribute and post notices and announcements. Respond to alarms (such as fire and nurse pull alarms) and resolve or refer emergencies to appropriate personnel and authorities Inform Regional Community Manager and Central Office staff of potential or actual tenant lease violations Establish and maintain effective and cooperative working relationships with tenant, co-workers and management Attend resident meetings and trainings as required Place recycling bins in parking lots before pick-u, and return bins after pick-up Respond to telephone calls and emails in a timely manner Provide cover for other Property Community Managers at other sites during absences Participate in the annual income certification process for existing and new residents including scheduling appointments, collecting documentation, completing, filing and scanning certification paperwork Process incoming rents in Yardi Daily and Weekly Community Upkeep Walk the full property at the start and end of each day and note any maintenance needs, hazardous conditions, graffiti, or lease violations. Report on the daily log and submit to Regional Community Manager and Central Office corrective action items May perform general light custodial work including picking up debris in common areas Ensure that property maintains attractive "curb appeal" at all times. Education & Experience High school diploma or general education and one year related experience in property management Property Management experience preferably consists of 50 units or more and with affordable housing (tax credit) required. Experience providing customer service/ and working with social services programs preferred Ability to communicate effectively in English both verbally and in writing Closing Date/Time: Continuous

Job Summary Relocating? Explore all that Mohave County has to offer at: h ttp://www.mohavedevelopment.org/liveandplay/live-play/ Mohave County Library is currently recruiting for a Community Library Representative in Dolan Springs. The Community Library Representative is a part-time position (21 hours per week). Must be willing to work days, evenings and weekends. Candidates invited to interview will be expected to take a basic computer skills test at the time of the interview. Hiring Range 8 / Step 1: $ 14.56 The incumbent performs work and is responsible for a variety of intermediate level library and clerical work involved in providing public and technical services in a library environment. Incumbent in this position is solely responsible for the operation of the assigned community library and follows the standard procedures set forth for the community libraries in Mohave County. REPORTS TO Library Services Manager. SUPERVISION EXERCISED Work of the representative is performed under the general direction of the Community Libraries Manager. Work is reviewed through observation and evaluation of work performance and tasks completed. Essential Job Functions Opens and closes the assigned community library. Prepares and ensures the assigned library is ready to receive patrons. Provides input and recommendations on development of the collection based on patron requests, community needs and/or demographics. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Retrieves and mails items from local post office. Answers telephone and greets the public. Prepares library cards and maintains customer files. Collects statistics and prepares reports. Shelves books and maintains inventory. Oversees and trains volunteers. Checks materials in and out using computerized Integrated Library System. Maintains petty cash and fine boxes; prepares income reports. Assist in local interlibrary loan requests. Maintain supplies inventory and conduct monthly order of supplies. Attends related meetings, training programs and conferences. Serves on or takes an active role in various committees. Performs related duties and/or special projects as required and/or requested. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma/GED. Two (2) years general clerical experience involving customer service, data entry, inventory control and/or related field. One (1) year library experience whether paid or unpaid. An equivalent combination of education, experience, and training may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology and accepted common practices and policies involved in providing library services. Standard office practices, procedures and equipment. Filing, information systems and inventory control systems. English grammar, spelling and arithmetic. Mohave County Personnel Policies and Procedures, and Department Regulation. Skill in: Operation of office equipment and the use of computers and related software programs such as Microsoft Word and Excel. Customer service and relationship building skills. Time management and organizational skills. Ability to: Deal courteously with the public and staff. Understand and carry out written and oral instructions. Work independently and take initiative in completing work assignments in a timely manner. Create and manage filing systems. Perform the essential functions of the job with or without reasonable accommodations. Establish and maintain effective working relationships with patrons, county departments, and the general public. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Closing Date/Time:

Police Records Representative - PT 2016 City of Waco, TX 1 of 3 Police Records Representative (PT) Office / Clerical 4056 Physical Type # 1 Police Records Supervisor Police 215 Non-Exempt PRIMARY DUTY: Under basic supervision, processes Waco Police Department (WPD) report requests, enters data into secure computer databases, performs research and provides information within scope of authority. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Performs basic clerical duties in accordance with WPD policy and procedures, including data entry, record keeping and preparing and processing documents; duties may vary according to job assignment. • Transcribes and processes Officer reports, processes information requests and maintains files and database records; assists customers with payments, reports, applications and technical documents. • Processes a variety of public records and requests; answers inquiries and explains policies and procedures; provides information and assistance within scope of authority; • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information; performs other duties as required or assigned. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Policies, rules and regulations governing the management and safety of police records. • Principles and practices of confidential records management and file maintenance. Skill in: • Explaining laws and regulations and following verbal and written instructions and procedures. • Dealing tactfully and courteously with the public. • Operating a personal computer utilizing standard and specialized software and entering information with speed and accuracy. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent is required; AND one year of customer service and clerical experience. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Specific technical training and certifications are required, including training for access to National/Texas Crime Information Centers (NCIC/TCIC); depending on the needs of the City, additional licenses and certifications may be required. Police Records Representative - PT City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Reaching - Extending hand(s) and arm(s) in any direction. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Light work. Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Police Records Representative - PT City of Waco, TX 3 of 3 Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.

Police Records Representative - PT 2016 City of Waco, TX 1 of 3 Police Records Representative (PT) Office / Clerical 4056 Physical Type # 1 Police Records Supervisor Police 215 Non-Exempt PRIMARY DUTY: Under basic supervision, processes Waco Police Department (WPD) report requests, enters data into secure computer databases, performs research and provides information within scope of authority. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Performs basic clerical duties in accordance with WPD policy and procedures, including data entry, record keeping and preparing and processing documents; duties may vary according to job assignment. • Transcribes and processes Officer reports, processes information requests and maintains files and database records; assists customers with payments, reports, applications and technical documents. • Processes a variety of public records and requests; answers inquiries and explains policies and procedures; provides information and assistance within scope of authority; • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information; performs other duties as required or assigned. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City policies and procedures. • Policies, rules and regulations governing the management and safety of police records. • Principles and practices of confidential records management and file maintenance. Skill in: • Explaining laws and regulations and following verbal and written instructions and procedures. • Dealing tactfully and courteously with the public. • Operating a personal computer utilizing standard and specialized software and entering information with speed and accuracy. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent is required; AND one year of customer service and clerical experience. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Specific technical training and certifications are required, including training for access to National/Texas Crime Information Centers (NCIC/TCIC); depending on the needs of the City, additional licenses and certifications may be required. Police Records Representative - PT City of Waco, TX 2 of 3 PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Reaching - Extending hand(s) and arm(s) in any direction. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Light work. Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Police Records Representative - PT City of Waco, TX 3 of 3 Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.

Definition and Class Characteristics **Seeking Truckee Candidates** Nevada County is seeking a temporary Permit Processing Technician to work in the Environmental Health satellite office located in Truckee. This position plays a vital role in providing excellent customer service to our residents in the eastern part of the county. The ideal candidate will be organized, self-directed, and professional and will assist with the preparation of charts, diagrams and tables, performing field surveys, samplings, inspections and investigations, reviewing and approving permits that do not require professional-level certification, supporting and participating in project assignments, serving as a customer service representative to resolve permit or project related conflicts and performing related work as required. Candidate should have knowledge of: Techniques for gathering, compiling and presenting data in visual form. Local land use ordinance, zoning and agency policies. Basic principles of chemistry, biology and environmental geology. State and local laws and regulations governing environmental health and underground tanks, hazardous material and toxic waste storage facilities and water supply and sewage disposal. Characteristics of soil contamination from hazardous or toxic material. Desired Skills include: Interpreting and explaining policies and regulations accurately and tactfully to the public. Reviewing permit applications for accuracy and completeness. Interpreting topographic drawings, maps or field notes. Planning, organizing and carrying out research. Preparing neat and accurate charts, graphs and tables Using computer technology and applications in the performance of daily activities Establishing and maintaining effective working relationships with those contacted in the course of work Maintaining records and preparing routine correspondence and reports Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a high-performing organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides relevant programming to keep us safe and healthy. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. For a full description of this temporary position, please click here .Closing Date/Time: Continuous

Description The City of Ventura is accepting applications for the position Recreation Leader I/II and Recreation Specialist. This position, under general supervision, will provide on-site and tour supervision and/or instruction for programs and special events, and support for a variety of programs and activities in the areas of sports, cultural arts, interpretive and adaptive services, and other related parks, recreation, culture, arts, and community programs and services. The ideal candidate 1) enjoys working with people of different backgrounds and ages, 2) enjoys working outdoors, in all types of weather, 3) enjoys physical fitness and able to perform physical labor for several hours at a time, and 4) is organized and able to communicate clearly to people of all ages and backgrounds. This is a temporary, extra-help position, working up to 20 hours per week and paid on an hourly basis. Assignments may include working at night, weekends, holidays, and include travel to game or tour locations. When applying on-line submit just ONE application to be considered for positions in the program areas described below. Simply indicate the program area(s) of interest on the Supplemental Questionnaire to have your application considered for related openings over the next twelve months. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Recreation Leader / Recreation Specialist . Minimum Qualifications Depending on your level of experience and the operational needs of each program, openings may be filled at any of the following levels: Recreation Leader I/II : Provides task-oriented supports to programs providing on-site oversight of participants, activities and classes. Schedules program facility and equipment, receives and accounts for cash management, maintains attendance and activity records, assesses and maintains security of facility and seeks assistance as needed. Recreation Specialist : Plans, organizes and coordinates a community program in a specialized area requiring advanced knowledge, skills or ability related to that area; trains support staff and may work on projects within a given field. May provide transportation for participants, driving a city vehicle. SPORTS LEAGUE PROGRAMS / YOUTH & ADULT (year round) ($13.00 - $15.00 per hour) Depending on assignment, may provide site supervision or act as an attendant monitoring and overseeing a variety of youth and adult sporting events, including basketball, softball, volleyball, soccer and flag football. Duties may include scorekeeping, scheduling, communicating with staff and participants, cash management (making deposits) and completing related reports. Must have some experience in team sports or outdoor recreation. SAILING CENTER PROGRAMS (year round) ($13.00 - $14.00 per hour) May provide on-site supervision and/or instruction for programs and special events, and support for a variety of programs and activities in the areas of sailing, kayaking, and stand-up paddle boarding. May assist with maintenance and upkeep of necessary equipment. Must possess CPR and First Aid certifications. AFTER SCHOOL PROGRAMS (school year) & SCHOOL BREAK CAMP PROGRAMS (summer & school breaks) ($13.00 - $15.00 per hour) Depending on assignment, plans and develops programs or provides staff support to the following youth programs: PEAK After School Program (weekday afternoons) : Coordinates after-school enrichment activities at school sites providing homework assistance and organizing day-to-day activities including sports, games and special programs. May develop curriculum and provide instruction related to sports, enrichment, music or dance. Westpark Community Center : Coordinates after school enrichment activities at Westpark Community Center. Activities include homework assistance, computers, art, music, gym activities and special programs. Westpark also provides youth sports leagues for soccer, basketball, and flag football. School Break Camp Program : Coordinates and organizes school break activities at camp program sites and outdoor facilities throughout the city, and leads planned activities, sports, games and special programs. May develop curriculum and instruct programs related to sports, enrichment, music or dance or nature studies. NATURE & HISTORY INDOOR/OUTDOOR EDUCATION PROGRAMS ($13.00 - $15.00 per hour) Depending on assignment conducts programs in the following areas: Nature & History Indoor/Outdoor Education Programs : school group field trips and in-school workshops (weekday mornings during the school year): Conducts "hands-on" education programs for elementary school-age children (preschool through 6th grade), working as an indoor/outdoor educator (Interpretive Specialist) with the city's Interpretive Outreach Program focusing on California history or nature studies in an indoor/outdoor setting at local park and historic sites. Training is provided to present topics in one or more of 29 program areas. May occasionally assist with program development. Visit www.cityofventura.net/interpretive for more information on this program. CULTURAL ART & SPECIAL EVENT PROGRAMS (year round) ($13.00 - $15.00 per hour) Depending on area of assignment, provides general office program support including computer/data entry and customer assistance at City Hall or Barranca Vista Center, or supports the following programs: City Hall Public Art : Acts as Docent scheduling, coordinating and conducting tours of City Hall Public Art and trains volunteer tour guides. Special Events : Provides assistance including location set-up and breakdown of city-sponsored events including Music Under the Stars (at Olivas Adobe), 4th of July Street Fair and other weekend events as required. Requires availability on weekends. Cultural Arts Classes : instructors for creative and performing arts for all ages. COMMUNITY PARTNERSHIPS (year round) ($13.00 - $20.00 per hour) Community Garden Assistant : Provides care and maintenance of common areas, pathways, vacant plots and garden supplies. Provides tours and orientations to prospective gardeners and hosts once a month volunteer workday on a Saturday. Volunteer Program Assistant : Support the Volunteer Ventura! program by hosting onsite volunteer projects, including set up and take down of event, update volunteer database and assist with volunteer outreach and social media. Requires weekend availability. Customer Service Representative : Assist phone and walk-in clients with Parks & Recreation class registration; provide information and referrals on citywide programs; responsible for data entry, cash handling, filing, and clerical duties in support of the division supervisor and PRCP department staff. Senior Nutrition : Under the supervision of the Senior Nutrition Specialist, assist in the preparation and serving of meals to senior patrons at congregate meal site(s); oversee senior nutrition volunteers; cash handling and administrative duties in support of nutrition program. ADULT RECREATION PROGRAMS (year round) ($13.00 - $15.00 per hour) Travel Program : Assists in tour planning, coordination, billing, reporting, marketing and computer record maintenance, coordinating tour escorts, vendors and bus charters. Tour Bus Driver : Provides tour transportation, assists travelers and completes travel documentation. Requires valid California DMV Class B Driver's license with passenger endorsement, current medical certificate and complete DOT training. General knowledge of wheelchairs and mechanical lifts is desirable. Selection Process A combination of education, training and experience which provides the required skills, knowledge and abilities is required. License: Depending on assignment, possession of a valid California Class C driver license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). When assigned to Sailing/Kayaking/Stand-up Paddle Boarding programs, CPR and First Aid certifications are required. Diversity and Inclusion Applications and supplemental questions will be accepted on a continuous basis and candidates should apply promptly to be considered for upcoming vacancies. Submit a City application and supplemental questions by the filing deadline. The preferred method to submit your application is on-line at www.cityofventura.ca.gov/jobs . If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or mailed to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. After you apply, all future correspondence from the City will be via E-Mail. Please check your messages regularly, and keep your contact information up to date using your on-line application. Apply today to join our team! For additional information regarding these programs, please contact the following individuals: Sailing and Kayaking Programs: Chip Tarleton (805) 654-7809, Tyler Young (805) 658-4746 Adult Sports Programs & Corporate Games: Eric Burton (805) 658-4738 Youth Sports Programs: Chip Tarleton (805) 654-7809, Janine Cobian (805) 658-4764 Youth Programs/After School Programs/PEAK/Westpark: Mario Robinson (805) 654-7807, Anita Diaz (805) 648-1895, Steven DeFratus (805) 658-4743 School Break/Summer Camp Programs: Chip Tarleton (805) 654-7809, Mario Robinson (805) 654-7807 Nature and History Outdoor Education Programs: Gina Reyes (805) 658-4728 Cultural Programs: Kathryn Dippong-Lawson (805) 654-7552 Cultural Arts & Educational Programs: Kathryn Dippong-Lawson (805) 654-7552 City Hall Public Art Tours: Kathryn Dippong-Lawson (805) 654-7552 Special Event Programs: Kathryn Dippong-Lawson (805) 654-7552, Michelle Morales (805) 654-7749 Volunteers, Community Garden & Customer Service: Cary Glenn (805) 658-4732 Senior Nutrition: Cheryl Bucklin (805) 654-7557 Adult Recreation Programs: Eric Burton (805) 658-4738 Adult Sports Coordinator: Eric Burton (805) 658-4738 Tour Programs: Gina Reyes (805) 658-4728 The City of Ventura is an Equal Opportunity Employer. We promote equal employment opportunity to all qualified applicants without regard to age, race, color, religious creed, sex, sexual orientation, national origin, ancestry, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, and military and veteran status. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov.Continuous

GENERAL PURPOSE: Performs varied pro shop duties as the front-line customer service representative and cashier at Mariana Butte Golf Course, Loveland Olde Course or Cattail Creek. Hiring range: $12.32-$14.15 per hour depending on qualifications and experience. Position will close to applicants at 12:00 P.M. M.S.T. on Monday, February 8, 2021. This is a part year position lasting a maximum of 10 months working less than 30 hours per week. Eligible for: Retirement – 457 employee funded plan Medical Leave – Accrued based upon hours worked, up to a maximum of 48 hours ESSENTIAL JOB FUNCTIONS: Coordinates with the Golf Professional and Assistant the opening and closing of the facility; assists golf play activities on the course; collects fees; assists with sales of pro shop merchandise; assist with golf cart staging, realigning, cleaning or taking unneeded cart to cart barn; pick up empty range ball baskets on driving range and empty trash containers around clubhouse. Enhance golf course image through quality customer service provided to all customer. OTHER JOB FUNCTIONS: May be required to work at different facilities in other areas of the division with training as needed by supervisor. Duties may include but are not limited to trash removal, cleaning, painting and other maintenance tasks as required. SUPERVISORY DUTIES: None JOB QUALIFICATIONS: Knowledge, skills and abilities : Must possess general working knowledge of pro shop procedures and methods. Requires typing at a speed that would enable a transaction or project to be completed in a timely manner. Must be able to communicate effectively with co-workers and the general public. Ability to answer telephones and clearly communicate information. Must possess excellent customer service skills and be able to deal with customers diplomatically and effectively and demonstrate the skills of good judgment and patience. Must be able to complete fee transactions quickly and accurately. Must be able to operate menu driven computer/cash register system. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy & Kindness Education and/or experience : One (1) year of previous work experience performing similar customer service duties including high degree of public contact and customer relations in a fast-paced environment required. Experience with computerized cash register highly desirable. Licensure and/or certifications : Must be at least 18 years of age and possess a valid driver's license. Material and equipment directly used : Personal computer, laser printer, digital camera, calculator, multi-line telephone, fax machine, and two-way radio Working conditions and physical requirements : Light physical work requiring ability to move and position up to 30 pounds; some lifting and carrying; regular walking and standing for work in pro shop; some hand/eye coordination for operation of computer and cash register; foot/eye coordination for operation of golf vehicle equipment. Will be required to work indoors and outdoors in varied weather conditions. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. A driving record and criminal history background check will be obtained pre-employment.

Position Information NOTICE: The City of Chico is committed to inclusion and a diverse workforce and has made candidate applications anonymous to reduce implicit bias in the hiring process. Candidate names, addresses, and other Personally Identifiable Information (PII) are auto-redacted on applications sent to the department. Due to this redaction, resumes, certificates, or any other attachment with PII will not be forwarded until after an interview schedule is determined. AS SUCH, CANDIDATES SHOULD ENSURE THAT THE ENTERED "WORK EXPERIENCE" AND "CERTIFICATIONS" SECTIONS MATCH THE SUBMITTED RESUME. This recruitment is till fill both permanent and hourly, limited-term help at the City of Chico Animal Shelter. Positions will be scheduled to work either part or full-time, depending on department need. Hourly positions are temporary, limited-term, with a cap of 2,000 hours per agency rules. Duties of this position may include staffing the Shelter front counter and interacting with customers. Applicants must be comfortable and capable of working in a clerical and customer-service oriented environment. Knowledge of animal husbandry and shelter practices is highly desired. Six or more months of experience working with domestic animals in a veterinary hospital, humane society, or other animal facility is preferred. Must be comfortable working will all sizes and types of dogs, cats, livestock, and exotics. The ideal candidate should be able to work independently as well as part of a team, should exhibit sound judgment under pressure, and will be a great problem solver. This position is physically and emotionally demanding job requiring the ability to safely and humanely handle animals and deal with the public in a courteous and professional manner. This candidate should exemplify an enthusiastic, resourceful and effective customer service attitude. Job Description Definition: Under supervision, perform a combination of kennel and animal care work along with significant public interaction. Employees in this classification perform a variety of semi-skilled tasks in the routine operation of an animal shelter including kennel cleaning and sanitation, animal care including assisting with medical care; handling livestock and cleaning corrals; working with volunteers and rescue groups; data entry, filing, and record keeping; assisting the public with locating lost animals and adoptions; selling dog licenses; processing payments and paperwork for adoptions and owners reclaiming animals; assisting with euthanasia; to perform related work as required. Typical Duties: Perform routine day-to-day tasks required for the general operations and maintenance of the animal shelter; *Clean and disinfect animal enclosures, cages, equipment, enclosures, walkways, and work areas, including vehicles, vehicle caging and other equipment; *Washes dishes and laundry;*Feeds and cares for a wide-variety of animals, typically dogs, cats, rabbits, guinea pigs, birds, and may include reptiles, wildlife and livestock; *Assists compassionate and humane euthanasia and disposal of animals according to department protocols;Maintains detailed records and security of federally controlled drugs in compliance with applicable laws, rules and regulations; *Greets public and answers phones in a courteous and prompt manner; *Takes lost and found reports over the phone and in person; *Works with police officers, park rangers and other animal control agencies to facilitate the intake and release of found animals; *Determines jurisdiction in order to accept animals or sell dog licenses; *Sells dog licenses to City residents; *Directs members of the public to the correct agency/organization that can best serve their needs; *Provides information relating to shelter policies, procedures and practices; *Provides advice on appropriate choices for animal adoption and proper animal care; *Accepts relinquished or stray animals and places the animal in appropriate housing according to species and special requirements; *Safely handles and transports animals from the shelter to the veterinary hospital or another shelter, as needed; *Updates computer files when receiving, treating, moving or assessing disposition of animals;Keeps accurate written and computer records and logs; *Bathes animals and performs related animal grooming and care; handles animals humanely and effectively under stressful situations; *Checks impounded animals for microchip to identify owner; *Releases impounded animals to owners; *Assists with vaccinations, intake exams and other medical procedures; *Provides special care when advised of animals requiring medication, treatment, and/or special needs; *Observes and monitors animal shelter population and reports behavior irregularities and/ or disease symptoms; *Identifies, segregates, and isolates dangerous and/or ill animals; *Performs a brief assessment of animal health and temperament on arrival; *Conducts a daily walk-through to assess animal safety and well-being; *Cleans and maintains building and grounds areas at the shelter, including janitorial work and grounds keeping; *Assists in opening and closing of facility; *Balances cash drawer and create daily deposit; *Assists in responding to disaster situations; *May perform animal behavior and kennel enrichment programs;Operates office equipment; *Scans animal records and files/archives animal charts according to protocols; *Uses social media and email to match lost and found animals and contact possible owners; *Performs other duties, as assigned. *Essential Function Duties recorded above are representative of the duties of the class and are not intended to cover all the duties performed by incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related or a logical assignment to this class; such assignments shall fall under the category of "other duties, as assigned." Tools and Equipment Used: Various equipment and tools used in the operation of an animal shelter or animal capture; Requires frequent use of high pressure washer, steam cleaner, broom, mop, brushes, hose, ladder, scales, telephone, computer terminal, copy, scan and facsimile equipment, washing machine, dryer, lawn mower and garden implements, first aid equipment, motor vehicle, two-way radio, pager. Physical Demands: While performing the duties of this job, the employee is frequently required to stand, talk and hear. The employee is frequently required to stand, walk on a variety of surfaces, climb or balance, stoop, kneel, squat, crouch or crawl; use hands to finger, or feel objects, tools or controls; reach with hands and arms; taste and smell. The employee must frequently lift, pull, push and or move more than 50 pounds; carry and restrain animals weighing up to and in excess of 50 pounds. Employee may occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision, and the ability to adjust focus. Work Environment: Work is predominantly performed in a kennel environment; exposure to excessive noise (barking dogs); animal waste and dead animals; dust; chemicals from cleaning agents/disinfectants; sewage and zoonotic diseases. Tasks require frequent exposure to adverse environmental conditions (extreme heat/cold, wet conditions), foul odors, dangerous animals, euthanasia equipment and chemicals, moving mechanical parts and traffic. Knowledge, Skills, and Abilities: Knowledge of : Basic practices and techniques for impounding and caring for a variety of animals, animal anatomy, breed identification, behavior and first aid treatment. Ability to : Ability to perform heavy manual labor in varied assignments; understand and carry out oral and written instructions; establish and maintain cooperative relationships with co-workers; work with the public and remain courteous and professional in stressful situations; understand written and oral instructions, write clear and accurate notes; operate telephone, computer and copier; learn a variety of computer programs; complete register transactions on the computer and make change; read a map; learn to identify common breeds of dogs, cats, livestock and other exotic animals and reptiles; perform animal care and handling techniques, identify symptoms and behaviors associated with rabies and other common domestic animal diseases. Qualifications Minimum Qualifications: Experience/Education : High school graduation or equivalent. Education, training, and/or experience should demonstrate possession of the necessary knowledge, skills and abilities. Additional Requirements : Possession of a valid California Driver License. Ability to successfully complete formal training courses on job-related responsibilities including possession or ability to obtain a certificate of euthanasia as provided by the State of California within 6 months of employment. Desired Qualifications: Knowledge of animal husbandry and shelter practices is desired. Six (6) months of experience working with domestic animals in a veterinary hospital, humane society, or other animal facility is preferred. Additional Information The City of Chico is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community. APPLICATIONS ARE ONLY ACCEPTED ONLINE, THROUGH THE NEOGOV SYSTEM. If this is the first time you are applying using the online job application, you will need to create an account and select a Username and Password. After your account has been established, you can build your application which can be saved and used to apply for other City of Chico employment opportunities. Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted. It is the responsibility of the applicant to ensure applications are received by the City of Chico Human Resources Office. Degree, Licenses, Certifications and/or Equivalencies: Candidates must include copies of items listed as a minimum qualification; failure to provide required certificates by the close of the recruitment will result in candidate disqualification. If this position requires a typing certificate: typing certificates must have been issued within one year and the net speed must match the minimum requirement listed in the job description. For standardization, net speed will be calculated by subtracting the number of errors from the gross WPM. Internet generated typing certifications are not accepted. Equivalency for experience and/or education listed within a job description may be established pursuant to the City-wide Classification Plan and through coordination with Human Resources. Candidates seeking an equivalency must contact Human Resources, at (530) 879-7900, for instructions on submitting an equivalency request. Being minimally qualified for a position does not guarantee a candidate progression through the full recruitment process. Travel and Recruitment Related Expenses: The City of Chico does not reimburse applicants for any travel or expenses in connection with applying for employment, unless authorized by the City Manager. Pre-Employment Processing: Applicants may be required to pass fingerprinting and a medical examination as a condition of employment or promotion. Medical exams may include a fitness exam, psychological exam, and a drug and alcohol screening, depending on the position. E-verify is used to determine candidate eligibility to work in the United States. The City of Chico is an Equal Opportunity Employer and supports workforce diversity. Women, minorities, and persons with disabilities are encouraged to apply. The City of Chico will consider individuals with disabilities based on their qualifications to perform the essential functions of the position for which they are applying and will provide reasonable accommodation in the application and/or testing process. If you require accommodation in the application and/or testing process, please notify the Human Resources Office within seven (7) days of the need for accommodation, so appropriate alternative arrangements can be made. If you have any questions, or need additional assistance regarding City of Chico employment opportunities, please contact the Human Resources Department at (530) 879-7900 or jobs@chicoca.gov . Closing Date/Time:

Description Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under supervision (Dispatcher I) or general supervision (Dispatcher II), learn and understand City Police Department dispatching policies, methods, and procedures; receive emergency and non-emergency calls for service via 911, radio, telephone, and other communications media; dispatch law enforcement, fire, and other public safety personnel and equipment; provide telecommunications support and incident coordination for field units; learn and serve as complaint taker for the City of Merced 911 Public Safety Answering Point; assist with other non-emergency responsibilities when assigned; perform general office support assignments; help and serve people in need; and perform related work as required. DISTINGUISHING CHARACTERISITCS Dispatcher I This is the entry and first working level class in the Dispatcher class series. Incumbents have responsibility for dispatching and maintaining field communications with public safety personnel. This level performs many assignments in a training and learning capacity. When incumbents become familiar with the Police Department and the dispatching systems and policies and demonstrates good sustained work performance, they may be promoted to Dispatcher II. Work shifts may rotate, including working nights, weekends, and holidays, and mandatory overtime may be required. Dispatcher II This is the journey level class in the Dispatcher class series. Incumbents are expected to perform the full scope of dispatching duties, including maintaining field communications with public safety personnel with minimal guidance and supervision. This class is distinguished from Dispatcher I in that the Dispatcher I performs many assignments in a training capacity. Work shifts may rotate, including working nights, weekends, and holidays, and mandatory overtime may be required. REPORTS TO Dispatcher Shift Supervisor, Communications Systems Supervisor, Police Sergeant, or other designated law enforcement personnel. CLASSIFICATIONS SUPERVISED This is not a supervisory classification. Examples of Duties REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Take emergency and non-emergency calls for police, fire, medical, and other related services over telephone, 911, radio, and other communications media; respond rapidly to inquiries and requests to ensure proper dissemination of information and dispatch police, fire units and other public service entities to public safety incidents. Interview callers to evaluate location, and the nature and urgency of their situation; request all pertinent information; classify incidents; and establish dispatch priorities. Investigate law enforcement history pertaining to people and addresses to prepare officers for the situation they will be encountering. Query information and provide telecommunications support, using the California Law Enforcement Telecommunications System (CLETS) and other local, regional, national, and international databases to determine alerts and wants for people and property and provide information to support officers and fire fighters in the field using a variety of computerized and manual information systems. Coordinate and maintain contact with other agencies to assist field personnel in managing and resolving requests and public safety issues, as required and coordinate or transfer requests for emergency and non-emergency medical services with other emergency service providers; transfer calls to other units or agencies as warranted. Monitor and broadcast public safety radio transmissions to facilitate communication flow. Enter, update, modify, and clear incident data and other related information into the computer-aided dispatching (CAD) system, records management systems (RMS), CLETS, and other computer systems and data bases as required. Maintain incident records, cards and logs including handwriting, documenting, and time stamping conversations on the radio and during calls, when necessary and duplicate recordings of radio and telephone communications for court or other purposes. Call out special teams and make command and other notifications as required. Perform limited communications equipment and work area maintenance; troubleshoot and report malfunctioning equipment to ensure equipment is in working order and clean communication center and maintain a clean work environment. Operate communications center equipment including telephones, radios, computers, FAX machines, and printers. Monitor locations on multiple computer screens and verify safe status of public safety units. Relay information to other appropriate agencies regarding hazards. Maintain confidential information in accordance with legal standards and city regulations. Navigate the California Courts Protective Order Registry (CCPOR) website; scan, enter and modify restraining orders. Confirm out of agency warrants and abstract warrants issued by the Merced Police Department. Answer questions and provide information to the public. Perform related duties as required. Typical Qualifications QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operating policies, procedures, and functions of the police and fire departments relevant to the position. Laws, codes, and regulations pertinent to public safety services. Procedures, principles and techniques of dispatching, public safety communications, complaint taking, telecommunications support, and customer courtesy. Communications center equipment operation, to include computers, telephones, radios, FAX machines, computer software, and paging equipment. Principles and techniques of communication center operations, emergency communications, requirements of public safety dispatch, customer service, and customer courtesy. Proper operation and care of communications center equipment including telephones, computers, radios, office equipment and vehicles used in the communications center and in the field. Principles, practices, and techniques of computer aided dispatch systems. General geography of the City of Merced. Public relations methods and techniques. Proper English usage, grammar, spelling, and punctuation. Techniques of effective communication. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Ability to: Learn and operate policies, procedures, and functions of the police and fire departments relevant to the position. Learn and operate communications center equipment, to include computers, telephones, radio, FAX machines, computer software, and paging equipment. Analyze situations quickly and use sound judgment, initiative, creativity, and planning in dispatching personnel and equipment. Think clearly and act calmly in emergency situations. Read, analyze, and interpret written materials, maps, laws, codes, rules, and regulations. Evaluate situations and respond appropriately. Take and transmit clear and complete directions and information. Use patience, courtesy, and tact and recognize and discern various emotional states during all communications. Relate effectively to people of a variety of cultures, languages, disabling conditions and socioeconomic situations. Become familiar with the geography of the city. Deal tactfully and courteously with the public and other staff. Control telephone conversations to elicit information. Accomplish multiple tasks simultaneously and organize workload with frequent interruptions and distractions in a high stress environment. Type and enter data at a speed necessary for successful job performance. Receive, retain and use large quantities of information. Anticipate an officer's needs. Type from auditory sources. Maintain confidential information in accordance with legal standards. Maintain up to date logs, records, and files. Operate a computer-aided dispatch system with sufficient speed and accuracy. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Work in a team-based environment and achieve common goals. Distinguish and comprehend simultaneous communications from several sources. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Dispatcher I Education/Training: Equivalent to the completion of the twelfth grade. Experience: One year of work experience performing a variety of office support assignments in a position requiring considerable public contact. License or Certificate: Possession of an appropriate California Driver License. Typing certificate at time of application. Possession of a P.O.S.T. Dispatcher Certificate must be achieved within 18 months of appointment. Special Requirements: Type at a rate of net 40 words per minute. Completion of P.O.S.T. Basic Dispatcher Course. Dispatcher II Education/Training: Equivalent to the completion of the twelfth grade. Experience: One year of work experience performing public safety dispatching work comparable to that of a Dispatcher I with the City of Merced. License or Certificate: Possession of an appropriate California Driver License. Typing certificate at time of application. Possession of P.O.S.T. Dispatcher Certificate. Special Requirements: Type at a rate of net 40 words per minute. Completion of P.O.S.T. Basic Dispatcher Course. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Environment : Work is normally performed in an indoor communications center and occasionally in a vehicle or outdoor environment when assigned to field duty with travel form site to site; continuous contact with staff and the public; incumbents are required to work evening, night, weekend, and holiday shifts; and incumbents may be called back or held over to maintain staffing levels. Physical : Sit for extended periods, up to twelve hours; normal manual dexterity and eye-hand coordination; frequent grasping, hand and arm movement, and fine coordination in retrieving and entering information; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal and written communication; and use of office equipment, including computers, telephones, calculators, copiers, FAX, and radio communication and dispatching equipment. Closing Date/Time: Continuous

Under close supervision, receives and processes emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, and gathers and relays critical information; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services officers in a concise manner; provides information and assistance to the public within scope of authority. Provides detailed call information to officers as needed; maintains status and awareness of Police patrol unit locations; monitors message traffic and relays information to officers. Enters emergency assistance calls into the computer aided dispatch (CAD) incident logs; inputs information into the ACJIS & NCIC computer system; maintains records and files. Contacts other law enforcement agencies for additional information and resources as needed, and relays pertinent information regarding incidents. Notifies key City of Buckeye personnel on critical incidents; follows all Department policies and procedures to assure that officer and public safety is the top priority. Enters and verifies warrant information, and confirms warrants for other agencies. Performs inquiries and criminal history checks for officers through ACJIS & NCIC; sends inquiries to other agencies for warrant confirmations or general information. Enters data for records and reports; processes forms and record files; queries system databases as requested. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements: Education and Experience: High School diploma or GED equivalent. Must have a minimum of four (4) years clerical, computer and customer service experience OR combination of education and experience resulting in skills necessary to perform the required job duties. Public Safety telecommunications and Spillman CAD/RMS experience highly preferred. NECESSARY SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of City policies and procedures. Knowledge of equipment utilized in law enforcement communications including radio, computer and dispatch equipment. Knowledge of law enforcement patrol procedures. Knowledge of local geographical area, road systems, and the locations of landmarks. Knowledge of Police and Fire Departments' standard dispatch policies and procedures. Knowledge of the basic principles of record keeping and records management. Skill in handling multiple tasks simultaneously, under pressure, and in emergency and stressful situations. Skill in obtaining information from hostile or emotional citizens. Skill in communicating clearly and concisely and relaying details accurately. Skill in remembering names, numbers and locations, and reading maps quickly and accurately. Skill in working under pressure of deadlines, and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public. Skill in public relations and customer service. Skill in following and effectively communicating verbal and written instructions. Additional Information: Must obtain Terminal Operator Certification Level A within six (6) months of hire if not possessed at time of hire/placement. Must be able to type a minimum of 35 words per minute (will be tested). Working nights, weekends and holidays is required. Must successfully pass pre-employment screening, to include thorough background investigation, polygraph and psychological exam. Closing Date/Time: Continuous