California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Type of Appointment: Full-time, Probationary Collective Bargaining Unit: Confidential Classes - (C99) Classification Salary Range: $4,233 - $9,514 per month Anticipated hiring range: $7,500 - $7,916 per month Recruitment Closing Date: Open Until Filled THE DEPARTMENT: Within the Employee and Organizational Development and Advancement department (EODA), the Office of Employee/Labor Relations & Compliance serves the University as a strategic partner and key resource office in support of the University's Strategic Initiative to advance organizational development and employee excellence by developing proactive strategies and solutions in addressing employee and labor relation opportunities. Our goal is to create positive, professional, and effective working relationships at Cal Poly Pomona. The Employee/Labor Relations team acts as both an informational resource and liaison, for formal and informal interactions, between stakeholders, to ensure the appropriate application of legal, regulatory, policy, and union contract interpretation. This includes investigations, corrective and disciplinary action, performance management, and conflict mediation/facilitation functions for Non-represented, Represented, Temporary, Confidential, and Management Personnel Plan employee groups. The Employee/Labor Relations & Compliance team also includes the Workers' Compensation and Accessibility & Reasonable Accommodations (ADA) Offices. Represented units include California State University Employees Union (CSUEU), Academic Professionals of California (APC), Teamsters Local 2010, Statewide University Police Association (SUPA), and Union of American Physicians and Dentists (UAPD). DUTIES AND RESPONSIBILITIES: Under the supervision of the Employee/Labor Relations Director, the Employee/Labor Relations Specialist works in a fast pace, highly confidential, and customer-focused team environment. While engaging in day-to-day activities, the Employee/Labor Relations Specialist demonstrates EODA's mission, vision, and purpose to, "continually strive to be an employer of choice, inspire best in class performance, be a trusted advisor, create cross functional collaborative relationships, lead continuous improvement, and support the whole person." Responsibilities include: • Guided by applicable Collective Bargaining Agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employee/Employer Relations Board, legal rulings, federal/state law, and human resource best practices, provides subject matter expertise in serving as a key point of contact and liaison for the university community, business partners, and external agencies, demonstrating a high level of confidentiality, accuracy, tact, and discretion in all interactions. The Employee/Labor Relations Specialist should instill professionalism, trust, and exceptional customer service promoting positive employer-employee relationships and a high level of employee engagement. • Thoroughly researches, analyzes, and interprets eight (8) staff collective bargaining agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employment Relations Board, legal rulings, and federal and state law. Prepares complex and detailed investigative reports, PowerPoint presentations, Excel spreadsheets, email communications, draft corrective action memorandums, employment action documents, and other analysis of a confidential and sensitive nature. Maintains case management system. Assists Director and Manager with Employee/Labor Relations & Compliance work activities. • Counsels and assists with determining the appropriate implementation of interim remedies, work performance management techniques, progressive discipline, interpersonal employee issues, large-scale organizational matters, and partners with internal units to monitor cases involving Leaves of Absence, medical restrictions, Workers' Compensation, Accessibility and Reasonable Accommodation, Directed Medical, Threat Assessment, and other employment actions consistent with applicable Collective Bargaining Agreement, CSU and CPP policy, CSU Coded Memorandum, CSU Technical Letters, federal/state law, and human resource best practices. • Manages a complex caseload of administrative investigations, by leading and providing detailed and comprehensive investigative reports, which contain factual and objective support for conclusions and tailored recommendations, creative solutions, and ensuring implementation of identified action items. Provides accurate and timely briefings regarding pending and completed ELR cases, investigations, inquires, or other personnel matters, such as interim remedies, triaging complaints, disciplinary process, performance management techniques, employee concerns, investigating policy violations, allegations of misconduct, work performance issues, collective bargaining agreement interpretation and grievances, and other human resource functions. • Conducts New Hire Orientation, probationary and annual performance evaluation actions, Official Personnel File reviews, Exit Interviews, Union Leave Requests and reimbursements, Business Continuity Planning, Temporary-To-Permanent Status, Seniority Points calculations, Subpoena processing support, and serves on University committees. Acts as a backup to ADA Coordinator and/or Workers' Compensation Coordinator. Participates in providing training programs for administrators, managers, leads, and staff. • Prepares, reviews, and coordinates documents and exhibits, for Employee/Labor Relations cases, associated with DFEH/EEOC/DOL and civil litigation. Attends and participates at various levels, with formal/informal complaint meetings, administrative hearings, Weingarten meetings, grievances, appeals, Notice of Adverse Action, State Personnel Board hearings, Public Employment Relations Board hearings, Non-Retention, Reconsideration, Coleman Hearings, Meeting-&-Confer sessions, Arbitrations, and other due process activities. QUALIFICATIONS: Required Skills Bachelor's degree from an accredited college or university in public administration, human resources management, business administration, psychology or other closely related fields, or an equivalent combination of work experience AND a minimum of 5 years in a responsible Human Resources position or related field with progressive levels of experience and responsibility. Working knowledge of Human Resources policies, procedures, and best practices. The candidate must have a proven ability to multi-task, prioritize, organize, and complete multiple competing priorities, projects, and meetings, while meeting deadlines; strong working knowledge of human resource regulations, and bargaining agreements; ability to conduct effective and detailed investigations, including experienced interviewing skills; strong professional business writing skills, evidenced through attention to detail and clarity. Ability to analyzed and incorporate relevant policies, procedures and processes, coupled with the ability to interpret Memorandums of Understandings, federal and state laws, standard human resources policies and procedures; highly organized and results oriented; excellent planning, coordinating, and organizing skills; strong working knowledge of office computer technology and software applications, including Microsoft Office, Outlook, Word, PowerPoint, Excel, spreadsheet preparation and pie charts/graphs, ability to operate basic office equipment, such as copiers, scanners, etc. and proven ability to review data, analyze, provide findings, and make sound recommendations including big-picture considerations is required. Proven ability to interact and adapt to a diverse population with diverse personalities and positions on campus with polish and professionalism; advanced levels and use of Business English protocols in all verbal and written interactions while delivering excellent customer service; ability to be gracious even during tense, trying and/or challenging interactions; strong individual contributor and collaboratively in teams; Ability to demonstrate sensitivity and confidential at all times is required. PREFERRED EXPERIENCE AND COMPETENCY: • Experience working in the California State University system or equivalent higher education system. • Work experience in a Collective Bargaining environment working directly with union officers. • Experience with conducting impartial workplace investigations and detailed report writing in the public sector. • Customer- focused, manage complexity, action orientated, resourceful, collaborative, interpersonal savvy, manages conflict, nimble learning, situational adaptability, self-awareness, and continuous improvement and strategic mindset. BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
Mar 16, 2021
Full Time
Description: Type of Appointment: Full-time, Probationary Collective Bargaining Unit: Confidential Classes - (C99) Classification Salary Range: $4,233 - $9,514 per month Anticipated hiring range: $7,500 - $7,916 per month Recruitment Closing Date: Open Until Filled THE DEPARTMENT: Within the Employee and Organizational Development and Advancement department (EODA), the Office of Employee/Labor Relations & Compliance serves the University as a strategic partner and key resource office in support of the University's Strategic Initiative to advance organizational development and employee excellence by developing proactive strategies and solutions in addressing employee and labor relation opportunities. Our goal is to create positive, professional, and effective working relationships at Cal Poly Pomona. The Employee/Labor Relations team acts as both an informational resource and liaison, for formal and informal interactions, between stakeholders, to ensure the appropriate application of legal, regulatory, policy, and union contract interpretation. This includes investigations, corrective and disciplinary action, performance management, and conflict mediation/facilitation functions for Non-represented, Represented, Temporary, Confidential, and Management Personnel Plan employee groups. The Employee/Labor Relations & Compliance team also includes the Workers' Compensation and Accessibility & Reasonable Accommodations (ADA) Offices. Represented units include California State University Employees Union (CSUEU), Academic Professionals of California (APC), Teamsters Local 2010, Statewide University Police Association (SUPA), and Union of American Physicians and Dentists (UAPD). DUTIES AND RESPONSIBILITIES: Under the supervision of the Employee/Labor Relations Director, the Employee/Labor Relations Specialist works in a fast pace, highly confidential, and customer-focused team environment. While engaging in day-to-day activities, the Employee/Labor Relations Specialist demonstrates EODA's mission, vision, and purpose to, "continually strive to be an employer of choice, inspire best in class performance, be a trusted advisor, create cross functional collaborative relationships, lead continuous improvement, and support the whole person." Responsibilities include: • Guided by applicable Collective Bargaining Agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employee/Employer Relations Board, legal rulings, federal/state law, and human resource best practices, provides subject matter expertise in serving as a key point of contact and liaison for the university community, business partners, and external agencies, demonstrating a high level of confidentiality, accuracy, tact, and discretion in all interactions. The Employee/Labor Relations Specialist should instill professionalism, trust, and exceptional customer service promoting positive employer-employee relationships and a high level of employee engagement. • Thoroughly researches, analyzes, and interprets eight (8) staff collective bargaining agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employment Relations Board, legal rulings, and federal and state law. Prepares complex and detailed investigative reports, PowerPoint presentations, Excel spreadsheets, email communications, draft corrective action memorandums, employment action documents, and other analysis of a confidential and sensitive nature. Maintains case management system. Assists Director and Manager with Employee/Labor Relations & Compliance work activities. • Counsels and assists with determining the appropriate implementation of interim remedies, work performance management techniques, progressive discipline, interpersonal employee issues, large-scale organizational matters, and partners with internal units to monitor cases involving Leaves of Absence, medical restrictions, Workers' Compensation, Accessibility and Reasonable Accommodation, Directed Medical, Threat Assessment, and other employment actions consistent with applicable Collective Bargaining Agreement, CSU and CPP policy, CSU Coded Memorandum, CSU Technical Letters, federal/state law, and human resource best practices. • Manages a complex caseload of administrative investigations, by leading and providing detailed and comprehensive investigative reports, which contain factual and objective support for conclusions and tailored recommendations, creative solutions, and ensuring implementation of identified action items. Provides accurate and timely briefings regarding pending and completed ELR cases, investigations, inquires, or other personnel matters, such as interim remedies, triaging complaints, disciplinary process, performance management techniques, employee concerns, investigating policy violations, allegations of misconduct, work performance issues, collective bargaining agreement interpretation and grievances, and other human resource functions. • Conducts New Hire Orientation, probationary and annual performance evaluation actions, Official Personnel File reviews, Exit Interviews, Union Leave Requests and reimbursements, Business Continuity Planning, Temporary-To-Permanent Status, Seniority Points calculations, Subpoena processing support, and serves on University committees. Acts as a backup to ADA Coordinator and/or Workers' Compensation Coordinator. Participates in providing training programs for administrators, managers, leads, and staff. • Prepares, reviews, and coordinates documents and exhibits, for Employee/Labor Relations cases, associated with DFEH/EEOC/DOL and civil litigation. Attends and participates at various levels, with formal/informal complaint meetings, administrative hearings, Weingarten meetings, grievances, appeals, Notice of Adverse Action, State Personnel Board hearings, Public Employment Relations Board hearings, Non-Retention, Reconsideration, Coleman Hearings, Meeting-&-Confer sessions, Arbitrations, and other due process activities. QUALIFICATIONS: Required Skills Bachelor's degree from an accredited college or university in public administration, human resources management, business administration, psychology or other closely related fields, or an equivalent combination of work experience AND a minimum of 5 years in a responsible Human Resources position or related field with progressive levels of experience and responsibility. Working knowledge of Human Resources policies, procedures, and best practices. The candidate must have a proven ability to multi-task, prioritize, organize, and complete multiple competing priorities, projects, and meetings, while meeting deadlines; strong working knowledge of human resource regulations, and bargaining agreements; ability to conduct effective and detailed investigations, including experienced interviewing skills; strong professional business writing skills, evidenced through attention to detail and clarity. Ability to analyzed and incorporate relevant policies, procedures and processes, coupled with the ability to interpret Memorandums of Understandings, federal and state laws, standard human resources policies and procedures; highly organized and results oriented; excellent planning, coordinating, and organizing skills; strong working knowledge of office computer technology and software applications, including Microsoft Office, Outlook, Word, PowerPoint, Excel, spreadsheet preparation and pie charts/graphs, ability to operate basic office equipment, such as copiers, scanners, etc. and proven ability to review data, analyze, provide findings, and make sound recommendations including big-picture considerations is required. Proven ability to interact and adapt to a diverse population with diverse personalities and positions on campus with polish and professionalism; advanced levels and use of Business English protocols in all verbal and written interactions while delivering excellent customer service; ability to be gracious even during tense, trying and/or challenging interactions; strong individual contributor and collaboratively in teams; Ability to demonstrate sensitivity and confidential at all times is required. PREFERRED EXPERIENCE AND COMPETENCY: • Experience working in the California State University system or equivalent higher education system. • Work experience in a Collective Bargaining environment working directly with union officers. • Experience with conducting impartial workplace investigations and detailed report writing in the public sector. • Customer- focused, manage complexity, action orientated, resourceful, collaborative, interpersonal savvy, manages conflict, nimble learning, situational adaptability, self-awareness, and continuous improvement and strategic mindset. BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
This examination is being given to fill one full time vacancy in San Joaquin General Hospital's Revenue Integrity Division, and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. The Office Assistant Specialist position assists the Charge Description Master Analyst in the implementation of the hospitals charge description master for inpatient and outpatientcharges and billable services, and assists withinsurancereimbursement for MediCal, Medicare and commercial services. The ideal candidate will possess Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding Systems (HCPCS)experience, knowledge of MediCal, Medicare and commercial insurance billing,and demonstrate an understanding of the Centers for Medicare and Medicaid (CMS) regulations pertaining to billing procedures. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides specialized and complex information, including specific program-related information, to managers, patients, clients, outside agencies and others; researches difficult and complex issues; completes complex forms for the purpose of documenting specialized program-related information; searches for, receives and explains complex rules, regulations, policies, procedures and technical office operations; interprets and applies external laws, regulations, ordinances and policies as they relate to clerical/technical/financial functions; may issue complex documents; provides customer service in a calm, helpful and effective manner. Gathers, processes and maintains specialized and complex information related to departmental operations; asks in-depth questions of patients, clients, and others; identifies customer needs and seeks to match those needs with program services; codes, files and retrieves documents and records using various alphabetical, numerical, coded and computerized filing systems. Researches, compiles, maintains and processes statistical, financial and/or other numerical data to support specialized office functions; coordinates and/or performs routine work related to personnel, payroll, budgetary, purchasing, inventory, and/or other administrative functions; performs complex accounts payable/receivable and billing procedures, applying advanced knowledge of technical program requirements; maintains ledgers and accounts; enters data into worksheets; matches invoices with orders, reviewing and verifying for completeness, accuracy, and appropriateness as assigned; computes, collects and receipts monies and fees, including large sums; adjusts accounts within limits of authority; may develop and maintain spreadsheets and databases, either by hand or computer; maintains data and develops reports for budget purposes. Performs clerical/technical/financial case management, applying advanced knowledge of administrative, legal, financial and/or program-related requirements; researches, reviews, and resolves complex case issues; determines, maintains and tracks case information and status; identifies needed documents and/or actions; contacts and meets with clients, victims, parolees, patients and others to obtain forms/documents, arrange payments/services and help them meet obligations; may advocate on behalf of clients within limits of authority; coordinates case activities with managers, professional staff, and/or other work units as appropriate. Prepares a variety of difficult reports and documents requiring advanced knowledge of specialized subject matter including, but not limited to court orders, petitions, subpoenas, insurance claims, treatment authorization forms; reviews complex legal, custody, health care and other records to identify needed information; applies complex codes and requirements for reimbursement and other purposes. May perform secretarial duties for various staff including supervisors and/or professional staff; may supervise a very small number of clerical workers as an incidental duty; may train or review the work of others; may serve as a lead worker over a large group of office clerical/technical staff. MINIMUM QUALIFICATIONS Note: The following special requirements were approved by theDirector of Human Resourceson March 30, 2021 Either I Experience : One year of work at a level equal to or higher than Senior Office Assistant in San Joaquin County service which included charge description master duties in a hospital setting. Or II Experience : Three years of general clerical, secretarial and/or office technical work, including at least one year functioning at a full-journey level performing charge description master duties in a medical or healthcare setting. Pleasenote: Supplemental application must be submitted with employment application . KNOWLEDGE Advanced office practices and procedures; standard clerical accounting methods and practices; principles of planning and organizing work; methods of researching, gathering, organizing and reporting data; personal computer systems and general office computer software; public relations techniques; advanced interviewing techniques; advanced filing and record keeping systems; complex correspondence and report formats; arithmetical operations related to advanced clerical/technical/financial processes; basic principles of training and supervision; advanced cash handling procedures. ABILITY Research, interpret and apply complex laws/regulations, court orders, program policies/procedures, and third-party rules/requirements related to specialized clerical activities; evaluate and establish priorities; gather, organize, input and maintain complex information, including financial or program-specific data; provide/obtain detailed information to/from others, even in difficult situations; utilize advanced office procedures and equipment; follow complex oral and written procedures and directions; establish and maintain effective working relationships with others; communicate effectively with others; write clearly and legibly; perform advanced arithmetical operations; lead or supervise others. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Accomodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 4/16/2021 11:59:00 PM
Apr 04, 2021
Full Time
This examination is being given to fill one full time vacancy in San Joaquin General Hospital's Revenue Integrity Division, and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. The Office Assistant Specialist position assists the Charge Description Master Analyst in the implementation of the hospitals charge description master for inpatient and outpatientcharges and billable services, and assists withinsurancereimbursement for MediCal, Medicare and commercial services. The ideal candidate will possess Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding Systems (HCPCS)experience, knowledge of MediCal, Medicare and commercial insurance billing,and demonstrate an understanding of the Centers for Medicare and Medicaid (CMS) regulations pertaining to billing procedures. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides specialized and complex information, including specific program-related information, to managers, patients, clients, outside agencies and others; researches difficult and complex issues; completes complex forms for the purpose of documenting specialized program-related information; searches for, receives and explains complex rules, regulations, policies, procedures and technical office operations; interprets and applies external laws, regulations, ordinances and policies as they relate to clerical/technical/financial functions; may issue complex documents; provides customer service in a calm, helpful and effective manner. Gathers, processes and maintains specialized and complex information related to departmental operations; asks in-depth questions of patients, clients, and others; identifies customer needs and seeks to match those needs with program services; codes, files and retrieves documents and records using various alphabetical, numerical, coded and computerized filing systems. Researches, compiles, maintains and processes statistical, financial and/or other numerical data to support specialized office functions; coordinates and/or performs routine work related to personnel, payroll, budgetary, purchasing, inventory, and/or other administrative functions; performs complex accounts payable/receivable and billing procedures, applying advanced knowledge of technical program requirements; maintains ledgers and accounts; enters data into worksheets; matches invoices with orders, reviewing and verifying for completeness, accuracy, and appropriateness as assigned; computes, collects and receipts monies and fees, including large sums; adjusts accounts within limits of authority; may develop and maintain spreadsheets and databases, either by hand or computer; maintains data and develops reports for budget purposes. Performs clerical/technical/financial case management, applying advanced knowledge of administrative, legal, financial and/or program-related requirements; researches, reviews, and resolves complex case issues; determines, maintains and tracks case information and status; identifies needed documents and/or actions; contacts and meets with clients, victims, parolees, patients and others to obtain forms/documents, arrange payments/services and help them meet obligations; may advocate on behalf of clients within limits of authority; coordinates case activities with managers, professional staff, and/or other work units as appropriate. Prepares a variety of difficult reports and documents requiring advanced knowledge of specialized subject matter including, but not limited to court orders, petitions, subpoenas, insurance claims, treatment authorization forms; reviews complex legal, custody, health care and other records to identify needed information; applies complex codes and requirements for reimbursement and other purposes. May perform secretarial duties for various staff including supervisors and/or professional staff; may supervise a very small number of clerical workers as an incidental duty; may train or review the work of others; may serve as a lead worker over a large group of office clerical/technical staff. MINIMUM QUALIFICATIONS Note: The following special requirements were approved by theDirector of Human Resourceson March 30, 2021 Either I Experience : One year of work at a level equal to or higher than Senior Office Assistant in San Joaquin County service which included charge description master duties in a hospital setting. Or II Experience : Three years of general clerical, secretarial and/or office technical work, including at least one year functioning at a full-journey level performing charge description master duties in a medical or healthcare setting. Pleasenote: Supplemental application must be submitted with employment application . KNOWLEDGE Advanced office practices and procedures; standard clerical accounting methods and practices; principles of planning and organizing work; methods of researching, gathering, organizing and reporting data; personal computer systems and general office computer software; public relations techniques; advanced interviewing techniques; advanced filing and record keeping systems; complex correspondence and report formats; arithmetical operations related to advanced clerical/technical/financial processes; basic principles of training and supervision; advanced cash handling procedures. ABILITY Research, interpret and apply complex laws/regulations, court orders, program policies/procedures, and third-party rules/requirements related to specialized clerical activities; evaluate and establish priorities; gather, organize, input and maintain complex information, including financial or program-specific data; provide/obtain detailed information to/from others, even in difficult situations; utilize advanced office procedures and equipment; follow complex oral and written procedures and directions; establish and maintain effective working relationships with others; communicate effectively with others; write clearly and legibly; perform advanced arithmetical operations; lead or supervise others. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Accomodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 4/16/2021 11:59:00 PM
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Description: PURPOSE OF POSITION: Under the general direction of the Associate Director of Human Resources (HR) and lead direction of the HR Operations Specialist, the HR Coordinator provides confidential administrative support to the Office of HR. The incumbent will perform a variety of administrative functions within HR, including daily HR front office and employee sign-in coordination, scheduling confidential meetings related to labor-management, maintaining confidential files, processing union release time request, providing operational support for the employee evaluation process, and coordinating the logistics for required campus training and compliance programs. MAJOR RESPONSIBILITIES: %OF TIME 1. Administrative and Project Support for HR and OHR Management Team 100% LIST OF DUTIES FOR EACH MAJOR RESPONSIBILITY: 1. Administrative and Project Support for HR and OHR Management Team a. Coordinates day-to-day front desk reception and operations for HR. Makes recommendations for and implements procedures and systems to ensure smooth front office operations. Maintains process guides for internal front desk procedures. b. Coordinates employee sign-in processes, ensuring that all new employees complete required documents within legal timelines. Serves as subject matter expert on issues related to sign-in processes, completion of I-9 forms, etc., providing guidance to front desk students and responding to questions from employees and others as needed. Ensures that all sign-in documents such as the I-9 form and confidentiality forms are complete, accurate, and are maintained in accordance with federal, state, or CSU regulations. Perform periodic audits of I-9 forms to ensure compliance. Ensures that sign-in documents are updated in response to changes in laws or CSU policies. c. Receives and screens confidential and sensitive communications including telephone calls and e-mail messages. Uses independent judgment to determine those that require priority attention; prioritizes and facilitates communication. Ensures that all confidential correspondence and documents, including legal documents, are complete, timely filed, and include appropriate proof of service/delivery. d. Schedules and coordinates departmental, committee, and highly sensitive and confidential meetings with investigators, managers, and employees as needed. Schedules and coordinates meetings and hearings related to labor-management meetings, grievances, arbitrations, mediations, meet and confer sessions, settlement meetings, disciplinary hearings, investigations, etc.; coordinates logistics and payments associated with hearings (arbitration payments; transcripts). Plans for pre-meeting preparation needs. e. Sets up and maintains confidential files for investigations, complaints, disciplines, unfair labor practices, union requests for information, and DFEH/EEOC issues. Ensures confidentiality of all personnel actions. f. Accesses employee relations data and assists in the preparation of information related to the determination and implementation of management guidance in labor relations. Receives and transmits reports, papers or other general and sensitive/confidential correspondence that relates to the negotiations process with employee organizations. g. Coordinates and processes requests for union release time; maintains up-to-date lists of campus union officers and stewards; confirms employee eligibility for union release time; sends requests to appropriate administrator upon receipt; conveys responses to employee and tracks usage of release time, preparing reports as requested. Maintains system for tracking reimbursable union release time; ensures that invoices are sent to unions and the university receives timely reimbursement. h. Provides operational support for annual and probationary performance evaluation processes for non-faculty employees. Prepares and disseminates campus notifications; documents receipt and reviews evaluations received for accuracy (correct forms, dates, bargaining unit information, job title, department name, etc.) and completeness using established guidelines. Follows-up with campus managers as needed to address discrepancies. Ensures that evaluations are timely received, correctly filed in personnel files, and data entered into PeopleSoft. Provides probationary evaluation schedules and reminders to hiring managers prior to due dates, ensuring that all evaluations are received. Prepares and distributes reports of evaluations received or missing for distribution to campus managers and executives; prepares metrics on ratings distribution, etc. i. Coordinates logistics for mandatory CSU training programs. j. Coordinates logistics for Conflict of Interest (COI) Program and Outside Employment reporting, including but not limited to: reviewing positions designated as COI filers and submitting position titles to the Chancellor's Office; sending out annual Form 700 and reminders of deadline dates to designated COI positions; tracking and maintaining records; coordinating and assigning COI training through campus learning management system. k. Coordinates logistics for and facilitates monthly New Employee Orientation sessions. l. Provides back-up-support for other HR operations as needed. PROVIDES LEAD DIRECTION OF OTHERS: N/A REQUIREMENTS OF POSITION: 1. List education and experience required. a. Two years of progressively responsible administrative support experience or equivalent combination of education and experience Preferred: a. Experience providing confidential administrative support in a HR Office b. Experience with PeopleSoft software 2. List knowledge, skills, and abilities required for this position. a. Thorough knowledge of office methods, procedures and practices. b. Ability to analyze and resolve office administrative and procedural issues. c. Thorough mastery of proper English usage, spelling, grammar, punctuation and document formatting in order to independently prepare correspondence and campus communications. d. Demonstrated ability to provide exemplary customer service, both in person and over the telephone. e. Strong interpersonal skills. f. Ability to interact effectively with individuals from diverse backgrounds including ability to maintain calm, professional, cooperative working relationships with internal and external customers. g. Excellent organizational skills; ability to work effectively in a fast-paced office and to independently manage multiple assignments, coordinate projects, set priorities, meet deadlines and follow up on assignments with minimal direction. h. Ability to take initiative, use judgment and discretion in resolving problems and making independent decisions. i. Strong computer skills and proficiency in MS Office, including Word, Excel, PowerPoint, Access, and Outlook. Working knowledge of PeopleSoft HR is strongly preferred. j. Ability to learn, interpret, implement, and communicate policies, procedures. k. Working knowledge of procurement procedures preferred. l. Excellent verbal and strong written communication skills to receive and convey information. m. Ability to make appropriate judgments and apply course of action while providing leadership within the unit. n. Ability to work effectively under pressure; o. Ability to accurately complete a large volume of work in a fast-paced environment with competing demands and interruptions. p. Ability to investigate and analyze problems with broad implications through effectively anticipating and resolving problems in a proactive manner. q. Ability to handle highly sensitive and confidential documents and situations. r. Reliability and ability to maintain regular work schedule. s. Must be vibrant, patient, friendly, helpful, and professional in a fast-paced office. 3. List machines, tools, equipment, and motor vehicles used in the performance of the duties a. Standard office equipment (copiers, fax machine, multi-line telephone, printers, TDD telephone, scanners, adding machine) b. Computers and software 4. Unique working conditions a. Must be able to handle and process confidential and highly sensitive documents accordingly. b. Must be able to work with frequent interruptions. c. May be required to work flexible hours on occasion to coordinate hearings and events, etc. d. May be required to sit for extended periods of time. 1. Other Employment Requirements a. This position is subject to a background check including, but not limited to, employment verification, education verification, reference checks and criminal record checks. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position b. Must participate in required campus trainings including, but not limited to, Information Security Awareness Training and CSU's Sexual Misconduct Prevention Program Closing Date/Time: Open until filled
Feb 27, 2021
Full Time
Description: PURPOSE OF POSITION: Under the general direction of the Associate Director of Human Resources (HR) and lead direction of the HR Operations Specialist, the HR Coordinator provides confidential administrative support to the Office of HR. The incumbent will perform a variety of administrative functions within HR, including daily HR front office and employee sign-in coordination, scheduling confidential meetings related to labor-management, maintaining confidential files, processing union release time request, providing operational support for the employee evaluation process, and coordinating the logistics for required campus training and compliance programs. MAJOR RESPONSIBILITIES: %OF TIME 1. Administrative and Project Support for HR and OHR Management Team 100% LIST OF DUTIES FOR EACH MAJOR RESPONSIBILITY: 1. Administrative and Project Support for HR and OHR Management Team a. Coordinates day-to-day front desk reception and operations for HR. Makes recommendations for and implements procedures and systems to ensure smooth front office operations. Maintains process guides for internal front desk procedures. b. Coordinates employee sign-in processes, ensuring that all new employees complete required documents within legal timelines. Serves as subject matter expert on issues related to sign-in processes, completion of I-9 forms, etc., providing guidance to front desk students and responding to questions from employees and others as needed. Ensures that all sign-in documents such as the I-9 form and confidentiality forms are complete, accurate, and are maintained in accordance with federal, state, or CSU regulations. Perform periodic audits of I-9 forms to ensure compliance. Ensures that sign-in documents are updated in response to changes in laws or CSU policies. c. Receives and screens confidential and sensitive communications including telephone calls and e-mail messages. Uses independent judgment to determine those that require priority attention; prioritizes and facilitates communication. Ensures that all confidential correspondence and documents, including legal documents, are complete, timely filed, and include appropriate proof of service/delivery. d. Schedules and coordinates departmental, committee, and highly sensitive and confidential meetings with investigators, managers, and employees as needed. Schedules and coordinates meetings and hearings related to labor-management meetings, grievances, arbitrations, mediations, meet and confer sessions, settlement meetings, disciplinary hearings, investigations, etc.; coordinates logistics and payments associated with hearings (arbitration payments; transcripts). Plans for pre-meeting preparation needs. e. Sets up and maintains confidential files for investigations, complaints, disciplines, unfair labor practices, union requests for information, and DFEH/EEOC issues. Ensures confidentiality of all personnel actions. f. Accesses employee relations data and assists in the preparation of information related to the determination and implementation of management guidance in labor relations. Receives and transmits reports, papers or other general and sensitive/confidential correspondence that relates to the negotiations process with employee organizations. g. Coordinates and processes requests for union release time; maintains up-to-date lists of campus union officers and stewards; confirms employee eligibility for union release time; sends requests to appropriate administrator upon receipt; conveys responses to employee and tracks usage of release time, preparing reports as requested. Maintains system for tracking reimbursable union release time; ensures that invoices are sent to unions and the university receives timely reimbursement. h. Provides operational support for annual and probationary performance evaluation processes for non-faculty employees. Prepares and disseminates campus notifications; documents receipt and reviews evaluations received for accuracy (correct forms, dates, bargaining unit information, job title, department name, etc.) and completeness using established guidelines. Follows-up with campus managers as needed to address discrepancies. Ensures that evaluations are timely received, correctly filed in personnel files, and data entered into PeopleSoft. Provides probationary evaluation schedules and reminders to hiring managers prior to due dates, ensuring that all evaluations are received. Prepares and distributes reports of evaluations received or missing for distribution to campus managers and executives; prepares metrics on ratings distribution, etc. i. Coordinates logistics for mandatory CSU training programs. j. Coordinates logistics for Conflict of Interest (COI) Program and Outside Employment reporting, including but not limited to: reviewing positions designated as COI filers and submitting position titles to the Chancellor's Office; sending out annual Form 700 and reminders of deadline dates to designated COI positions; tracking and maintaining records; coordinating and assigning COI training through campus learning management system. k. Coordinates logistics for and facilitates monthly New Employee Orientation sessions. l. Provides back-up-support for other HR operations as needed. PROVIDES LEAD DIRECTION OF OTHERS: N/A REQUIREMENTS OF POSITION: 1. List education and experience required. a. Two years of progressively responsible administrative support experience or equivalent combination of education and experience Preferred: a. Experience providing confidential administrative support in a HR Office b. Experience with PeopleSoft software 2. List knowledge, skills, and abilities required for this position. a. Thorough knowledge of office methods, procedures and practices. b. Ability to analyze and resolve office administrative and procedural issues. c. Thorough mastery of proper English usage, spelling, grammar, punctuation and document formatting in order to independently prepare correspondence and campus communications. d. Demonstrated ability to provide exemplary customer service, both in person and over the telephone. e. Strong interpersonal skills. f. Ability to interact effectively with individuals from diverse backgrounds including ability to maintain calm, professional, cooperative working relationships with internal and external customers. g. Excellent organizational skills; ability to work effectively in a fast-paced office and to independently manage multiple assignments, coordinate projects, set priorities, meet deadlines and follow up on assignments with minimal direction. h. Ability to take initiative, use judgment and discretion in resolving problems and making independent decisions. i. Strong computer skills and proficiency in MS Office, including Word, Excel, PowerPoint, Access, and Outlook. Working knowledge of PeopleSoft HR is strongly preferred. j. Ability to learn, interpret, implement, and communicate policies, procedures. k. Working knowledge of procurement procedures preferred. l. Excellent verbal and strong written communication skills to receive and convey information. m. Ability to make appropriate judgments and apply course of action while providing leadership within the unit. n. Ability to work effectively under pressure; o. Ability to accurately complete a large volume of work in a fast-paced environment with competing demands and interruptions. p. Ability to investigate and analyze problems with broad implications through effectively anticipating and resolving problems in a proactive manner. q. Ability to handle highly sensitive and confidential documents and situations. r. Reliability and ability to maintain regular work schedule. s. Must be vibrant, patient, friendly, helpful, and professional in a fast-paced office. 3. List machines, tools, equipment, and motor vehicles used in the performance of the duties a. Standard office equipment (copiers, fax machine, multi-line telephone, printers, TDD telephone, scanners, adding machine) b. Computers and software 4. Unique working conditions a. Must be able to handle and process confidential and highly sensitive documents accordingly. b. Must be able to work with frequent interruptions. c. May be required to work flexible hours on occasion to coordinate hearings and events, etc. d. May be required to sit for extended periods of time. 1. Other Employment Requirements a. This position is subject to a background check including, but not limited to, employment verification, education verification, reference checks and criminal record checks. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position b. Must participate in required campus trainings including, but not limited to, Information Security Awareness Training and CSU's Sexual Misconduct Prevention Program Closing Date/Time: Open until filled
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Description: (Job #21-06) Administrative Analyst/Specialist I (Exempt), Donor Stewardship Lead, $3,897-7,051/month. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a temporary, full-time, benefited, 12-month pay plan position in the Office of Alumni Relations in the University Advancement division. This position comes with an extensive benefits package that includes comprehensive medical, dental, and vision coverage, CalPERS retirement, Fee Waiver eligibility (reduced tuition on most CSU system classes), life insurance, and voluntary pre-tax health and dependent care reimbursement accounts. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits. Humboldt State University is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. HSU is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Position Summary: The Stewardship Lead is an essential position within the division, providing a stewardship program for donors and their funds. This position requires strong organizational skills, a strong commitment to discretion and donor privacy, critical thinking and analysis of donor relations data, and a high level of customer service with the goal of developing and retaining donors. The position reports to the Director of Alumni Relations, and is expected to work independently with a high level of accuracy and integrity. Duties: This position would be engaging in direct communication with donors regarding their impact on students and the University. This includes the processing of gift acknowledgements and working in consultation with the gift processing center. It would develop and oversee a creative and measurable stewardship plan to move annual giving donors to major gift donors which would require strong working relationships with the Directors of Development. This includes creating new initiatives and programs to enhance donor relations and retention. This position would assist with the preparation, production, and distribution of stewardship reports to donors. Additionally, it would steward scholarship donors, by helping them learn about their student recipients, and ensure accuracy of scholarship distributions. It would assist with the coordination of divisional special events and alumni activities as needed. Provide project support as needed for the University's comprehensive campaign. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Knowledge, Skills and Abilities: • Strong knowledge of standard office productivity software, including word processing and spreadsheets. • Possess strong interpersonal skills and customer service. • Outstanding oral and written communication. • Must be organized, attentive to detail, and work effectively independently as well as within a team environment. • Maintain a high level of customer service at all times, even when handling a high volume of work. • Use logic and reasoning to identify opportunities for alternative solutions, conclusions, or approaches to challenges. • Confidentiality and discretion are essential. • Ability to work effectively in a large, complex organization. • Thorough knowledge of policies, laws, and regulations. • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations • where numerous and diverse demands are involved. • Ability to identify training needs and orchestrate related support, capture operational processes, produce workflow documents, and manage records. Preferred Qualifications: An undergraduate degree in marketing, communication, data science, or related field; experience working with relational databases, preferably Raiser's Edge; experience working in nonprofits or in higher education; knowledge of financial data, accounting, and reporting; experience in handling cash transactions; leadership experience. Application Procedure: To apply, qualified candidates must electronically submit the following materials via Interfolio (link below): • Letter of Interest • Resume or Curriculum Vitae • Contact information for at least three professional references • HSU Employment History Form (HSU Employment History Form: https://forms.humboldt.edu/employment-history-form; NOTE: Download the HSU Employment History Form and save it as a PDF file prior to filling it out. If the form is completed in an online browser, content WILL NOT be saved). CLICK HERE TO APPLY NOW: http://apply.interfolio.com/85250 Application Deadline: The deadline to submit application materials is 11:59 p.m. on Monday, April 19, 2021. Any inquiries about this recruitment can be directed to careers@humboldt.edu or HSU's Human Resources Office at (707) 826-3626. Humboldt State University sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). HSU was the first campus in the California State University system to offer a stand-alone major in Native American Studies. HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education--or activities only part of which are qualifying--will receive proportionate credit. Humboldt State University is not a sponsoring agency for staff or management positions (i.e. H-1B Visas). Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily before any candidate can be offered a position with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and CSU Executive Order 1083 Revised July 21, 2017 (EO 1083) is a condition of employment. CSU employees in positions with duties that involve regular contact with children or positions which supervise such employees are designated as Mandated Reporters under CANRA and are required to comply with the requirements set forth in EO 1083. Upon appointment to this position, the successful candidate(s) will be notified of and required to acknowledge their CANRA reporting status. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 5, 2021 Closing Date/Time: April 19, 2021
Apr 06, 2021
Full Time
Description: (Job #21-06) Administrative Analyst/Specialist I (Exempt), Donor Stewardship Lead, $3,897-7,051/month. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a temporary, full-time, benefited, 12-month pay plan position in the Office of Alumni Relations in the University Advancement division. This position comes with an extensive benefits package that includes comprehensive medical, dental, and vision coverage, CalPERS retirement, Fee Waiver eligibility (reduced tuition on most CSU system classes), life insurance, and voluntary pre-tax health and dependent care reimbursement accounts. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits. Humboldt State University is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. HSU is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Position Summary: The Stewardship Lead is an essential position within the division, providing a stewardship program for donors and their funds. This position requires strong organizational skills, a strong commitment to discretion and donor privacy, critical thinking and analysis of donor relations data, and a high level of customer service with the goal of developing and retaining donors. The position reports to the Director of Alumni Relations, and is expected to work independently with a high level of accuracy and integrity. Duties: This position would be engaging in direct communication with donors regarding their impact on students and the University. This includes the processing of gift acknowledgements and working in consultation with the gift processing center. It would develop and oversee a creative and measurable stewardship plan to move annual giving donors to major gift donors which would require strong working relationships with the Directors of Development. This includes creating new initiatives and programs to enhance donor relations and retention. This position would assist with the preparation, production, and distribution of stewardship reports to donors. Additionally, it would steward scholarship donors, by helping them learn about their student recipients, and ensure accuracy of scholarship distributions. It would assist with the coordination of divisional special events and alumni activities as needed. Provide project support as needed for the University's comprehensive campaign. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Knowledge, Skills and Abilities: • Strong knowledge of standard office productivity software, including word processing and spreadsheets. • Possess strong interpersonal skills and customer service. • Outstanding oral and written communication. • Must be organized, attentive to detail, and work effectively independently as well as within a team environment. • Maintain a high level of customer service at all times, even when handling a high volume of work. • Use logic and reasoning to identify opportunities for alternative solutions, conclusions, or approaches to challenges. • Confidentiality and discretion are essential. • Ability to work effectively in a large, complex organization. • Thorough knowledge of policies, laws, and regulations. • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations • where numerous and diverse demands are involved. • Ability to identify training needs and orchestrate related support, capture operational processes, produce workflow documents, and manage records. Preferred Qualifications: An undergraduate degree in marketing, communication, data science, or related field; experience working with relational databases, preferably Raiser's Edge; experience working in nonprofits or in higher education; knowledge of financial data, accounting, and reporting; experience in handling cash transactions; leadership experience. Application Procedure: To apply, qualified candidates must electronically submit the following materials via Interfolio (link below): • Letter of Interest • Resume or Curriculum Vitae • Contact information for at least three professional references • HSU Employment History Form (HSU Employment History Form: https://forms.humboldt.edu/employment-history-form; NOTE: Download the HSU Employment History Form and save it as a PDF file prior to filling it out. If the form is completed in an online browser, content WILL NOT be saved). CLICK HERE TO APPLY NOW: http://apply.interfolio.com/85250 Application Deadline: The deadline to submit application materials is 11:59 p.m. on Monday, April 19, 2021. Any inquiries about this recruitment can be directed to careers@humboldt.edu or HSU's Human Resources Office at (707) 826-3626. Humboldt State University sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). HSU was the first campus in the California State University system to offer a stand-alone major in Native American Studies. HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education--or activities only part of which are qualifying--will receive proportionate credit. Humboldt State University is not a sponsoring agency for staff or management positions (i.e. H-1B Visas). Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily before any candidate can be offered a position with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and CSU Executive Order 1083 Revised July 21, 2017 (EO 1083) is a condition of employment. CSU employees in positions with duties that involve regular contact with children or positions which supervise such employees are designated as Mandated Reporters under CANRA and are required to comply with the requirements set forth in EO 1083. Upon appointment to this position, the successful candidate(s) will be notified of and required to acknowledge their CANRA reporting status. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 5, 2021 Closing Date/Time: April 19, 2021
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary Reporting to the University Library Dean and receiving work lead direction from the Executive Assistant to the Library Dean, the Assistant to the Library Associate Deans works respectfully and cooperatively with employees of the Dr. Martin Luther King, Jr. Library to perform duties under general supervision, but works independently to achieve specified outcomes. King Library is a unique collaboration between the City of San José and the San José State University. The Assistant to the Library Associate Deans provides highly complex administrative and analytical support for the Library's two Associate Deans, conducted with utmost diplomacy and confidentiality, and ensures effective and efficient operations of these offices through advancing project management, meeting management, special events, and team building. In addition, this position works collaboratively with the Library Administration Team to advance strategic initiatives and ensures day-to-day business functions. Key Responsibilities Serves as primary contact to negotiate and manage the needs of internal and external individuals and groups requesting time with the Associate Deans. Manages the planning and scheduling of the Associate Deans activities including meetings, conferences, appearances, and travel. Prepares agendas, itineraries, and materials. Acts as an internal and external resource on policy and procedural matters; and leading or coordinating projects involving internal and external parties. Manages, analyzes, prepares, and tracks budget and expenditure reports (monthly, quarterly, and annually). Monitors grant processes to ensure compliance with administrative policies and procedures and federal and state grant requirements. Serves as the back-up for the Executive Assistant to the Dean in times of absence, including administrative assistance to the Dean and serving as the note-taker in management team and advisory board meetings. Serves as a liaison with the San José Public Library to ensure effective collaboration of the King Management Team and to advance cross-organizational projects. Assists with recruitment activities of applicants and coordinates transitional activities for all library personnel changes. Reviews, processes, and reconciles professional development allocations and expenditures for University Library employees (managers, faculty, and staff). Maintains the University Library's staff directory, shared calendars, listservs, emergency contact lists, and evacuation lists. Assists with recruitment and back-up coverage for student-assistant positions within the Dean's Office and Operations and Administrative Services unit. Attends unit and library-wide meetings to remain informed about cross-library concerns and initiatives. Participates on library committees and task forces. Knowledge, Skills & Abilities Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated knowledge of English grammar, business writing, punctuation and spelling; ability to effectively interpret, compose and format correspondence and reports. Demonstrated ability to research, develop, analyze, implement and evaluate policies and procedures. Ability to apply a high degree of judgement, discretion, and initiative in coordinating activities associated with the Dean, Associate Deans, and Library. Ability to perform accurately in a detail-oriented environment, handle multiple work priorities, and organize and plan work and projects. Ability to be proactive, flexible, and adapt quickly to new assignments and work under pressure. Ability to establish and maintain effective working relationships within and outside the work group, and work in a team environment. Ability to quickly learn and apply a variety of state, federal, CSU, SJSU, and City of San Jose policies and procedures; understand and interpret library rules and apply them with accuracy; provide standard information on library policies and procedures to library users Ability to train others on new skills and procedures. Must possess strong oral communication skills and excellent customer service and public relations skills. Required Qualifications A Bachelor's degree and/or equivalent training Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Bachelor's Degree Experience working in a university environment using Google Apps Intermediate or advanced proficiency in Excel or spreadsheets for data collection and analysis Demonstrated experience with some of the following: tracking budgets, calendar management, scheduling travel, interview itineraries, and onboarding Demonstrated excellent written communication skills Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $5,200/month - $6,000/month Hiring Range: $3,897/month - $7,051/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2021 through April 11, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2166 Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-SJSU1 Closing Date/Time: Open until filled
Apr 01, 2021
Full Time
Description: Job Summary Reporting to the University Library Dean and receiving work lead direction from the Executive Assistant to the Library Dean, the Assistant to the Library Associate Deans works respectfully and cooperatively with employees of the Dr. Martin Luther King, Jr. Library to perform duties under general supervision, but works independently to achieve specified outcomes. King Library is a unique collaboration between the City of San José and the San José State University. The Assistant to the Library Associate Deans provides highly complex administrative and analytical support for the Library's two Associate Deans, conducted with utmost diplomacy and confidentiality, and ensures effective and efficient operations of these offices through advancing project management, meeting management, special events, and team building. In addition, this position works collaboratively with the Library Administration Team to advance strategic initiatives and ensures day-to-day business functions. Key Responsibilities Serves as primary contact to negotiate and manage the needs of internal and external individuals and groups requesting time with the Associate Deans. Manages the planning and scheduling of the Associate Deans activities including meetings, conferences, appearances, and travel. Prepares agendas, itineraries, and materials. Acts as an internal and external resource on policy and procedural matters; and leading or coordinating projects involving internal and external parties. Manages, analyzes, prepares, and tracks budget and expenditure reports (monthly, quarterly, and annually). Monitors grant processes to ensure compliance with administrative policies and procedures and federal and state grant requirements. Serves as the back-up for the Executive Assistant to the Dean in times of absence, including administrative assistance to the Dean and serving as the note-taker in management team and advisory board meetings. Serves as a liaison with the San José Public Library to ensure effective collaboration of the King Management Team and to advance cross-organizational projects. Assists with recruitment activities of applicants and coordinates transitional activities for all library personnel changes. Reviews, processes, and reconciles professional development allocations and expenditures for University Library employees (managers, faculty, and staff). Maintains the University Library's staff directory, shared calendars, listservs, emergency contact lists, and evacuation lists. Assists with recruitment and back-up coverage for student-assistant positions within the Dean's Office and Operations and Administrative Services unit. Attends unit and library-wide meetings to remain informed about cross-library concerns and initiatives. Participates on library committees and task forces. Knowledge, Skills & Abilities Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated knowledge of English grammar, business writing, punctuation and spelling; ability to effectively interpret, compose and format correspondence and reports. Demonstrated ability to research, develop, analyze, implement and evaluate policies and procedures. Ability to apply a high degree of judgement, discretion, and initiative in coordinating activities associated with the Dean, Associate Deans, and Library. Ability to perform accurately in a detail-oriented environment, handle multiple work priorities, and organize and plan work and projects. Ability to be proactive, flexible, and adapt quickly to new assignments and work under pressure. Ability to establish and maintain effective working relationships within and outside the work group, and work in a team environment. Ability to quickly learn and apply a variety of state, federal, CSU, SJSU, and City of San Jose policies and procedures; understand and interpret library rules and apply them with accuracy; provide standard information on library policies and procedures to library users Ability to train others on new skills and procedures. Must possess strong oral communication skills and excellent customer service and public relations skills. Required Qualifications A Bachelor's degree and/or equivalent training Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Bachelor's Degree Experience working in a university environment using Google Apps Intermediate or advanced proficiency in Excel or spreadsheets for data collection and analysis Demonstrated experience with some of the following: tracking budgets, calendar management, scheduling travel, interview itineraries, and onboarding Demonstrated excellent written communication skills Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $5,200/month - $6,000/month Hiring Range: $3,897/month - $7,051/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2021 through April 11, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2166 Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-SJSU1 Closing Date/Time: Open until filled
