Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Description: (Job #20-15) Desktop Technical Support Specialist, Information Technology Consultant (Foundation or Career), Salary Range: Foundation (Non-Exempt) = $3,470-6,681/month; Career (Exempt) = $4,372-10,792/month. Appointments are typically made at the beginning of the salary range. This is a temporary, full-time, benefited, 12-month pay plan position in Information Technology Services. This position comes with an extensive benefits package that includes comprehensive medical, dental, and vision coverage, CalPERS retirement, Fee Waiver eligibility (reduced tuition on most CSU system classes), life insurance, and voluntary pre-tax health and dependent care reimbursement accounts. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits. Humboldt State University is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. HSU is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Position Summary: The Desktop Technical Support Specialist provides advanced skills in helping faculty, staff, and students to obtain optimal, efficient, and secure use of computer and information systems. The position will be assigned to Customer Care. Duties: The Desktop Technical Support Specialist is responsible for the following duties: -Work directly with faculty, staff and students to support their use of technology: -Install, configure, and support software and hardware for computers and related devices; troubleshoot problems via phone, email, remote control software, and on-site visits to give exceptional customer support. Implement process improvements that increase efficiencies and standardize the use of technology across campus. -Consult with departments: -Check in with users on a regular basis to determine if their equipment and systems are working properly and meet their needs. Explore whether there may be technology solutions to roadblocks or challenges they are facing. Provide advice about the best technology solutions for known needs. -Collaborate with other ITS staff: -Participate in team planning sessions; research and implement productive solutions to new technology and functional requirements; actively contribute to documentation regarding ITS services in order to improve service; complete other tasks and projects as assigned by the Lead of the Desktop Support Team. Minimum Qualifications (both Foundation and Career): A basic foundation of knowledge and skills in technical information systems and application program packages, including a working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. This basic foundation may be obtained through EITHER a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, OR similar certified coursework in applicable fields of study. Required Knowledge, Skills, & Abilities: Foundation: -Ability to demonstrate a basic understanding of the standard principles and terminology associated with (the technical specialty), address common problems of limited scope, and work-ready communication skills -Knowledge of MS Windows Operating Systems (Windows 10) -Knowledge of multiple software application packages such as MS Office (Word, Excel, PowerPoint, Outlook, Access), Adobe Acrobat Professional, Antivirus, and Google Apps; experience with installing, configuring, and supporting mobile computing solutions on various platforms Career: -Ability to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and effective communication and listening skills -Advanced knowledge of MS Windows Operating Systems (Windows 10) -Knowledge of current Apple macOS operating systems, troubleshooting Apple computers and mobile devices, and Apple product Management tools such as Apple Remote Desktop and JAMF Pro -Advanced knowledge of multiple software application packages such as MS Office (Word, Excel, PowerPoint, Outlook, Access), Adobe Acrobat Professional, Antivirus, and Google Apps; experience with installing, configuring, and supporting mobile computing solutions on various platforms -Working knowledge of current Windows tools used to manage enterprise-wide inventories of desktop computers such as Microsoft System Center Configuration Manager, Active Directory, Group Policy Objects, Windows registry configuration changes, automation (scripting), software imaging, automated software installation, software metering, and patch management -Good understanding of network connectivity including knowledge of IP address structure, TCP/IP, DNS, DHCP services, and the tools/commands used to test network services For both Foundation and Career: -Ability to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions -Effective communication and listening skills -Ability to work as a flexible, collaborative, and supportive team member -Ability to manage time effectively under stress, and the ability to remain calm in stressful situations -Ability to independently and effectively prioritize and handle multiple responsibilities -Excellent interpersonal skills and customer service orientation -Professional experience working with a diverse population -Ability to follow through on tasks -Knowledge of applying diagnostics techniques for problem solving and troubleshooting in a systematic trouble shooting paradigm -Must be able to lift a minimum of 25 pounds from floor to waist, negotiate stairs while hauling equipment, work in cramped equipment/cable areas Preferred Qualifications: Foundation: -Basic knowledge of current Apple macOS operating systems, troubleshooting Apple computers and mobile devices, and Apple product Management tools such as Apple Remote Desktop and JAMF Pro -Basic working knowledge of current Windows tools used to manage enterprise-wide inventories of desktop computers such as Microsoft System Center Configuration Manager, Active Directory, Group Policy Objects, Windows registry configuration changes, automation (scripting), software imaging, automated software installation, software metering, and patch management -Basic understanding of network connectivity including knowledge of IP address structure, TCP/IP, DNS, DHCP services, and the tools/commands used to test network services Career: -Three years of full-time professional experience in the information technology field For both Foundation and Career: -Experience installing and configuring, with secure methods, Windows and Macintosh systems including server and desktop-based applications, printers and multifunction devices in a large, managed, networked computing environment -Experience with Microsoft Endpoint Management Configuration Manager -Experience managing Apple products using JAMF Pro -Experience working in a fast-paced, multitasking and multiuser environment -Experience coordinating the work of others, including training and assigning tasks Application Procedure: To apply, qualified candidates must electronically submit the following materials via Interfolio (link below): -Letter of Interest -Resume or Curriculum Vitae -Contact information for at least three professional references -HSU Employment History Form (HSU Employment History Form: https://forms.humboldt.edu/employment-history-form; NOTE: Download the HSU Employment History Form and save it as a PDF file prior to filling it out. If the form is completed in an online browser, content WILL NOT be saved). CLICK HERE TO APPLY NOW: http://apply.interfolio.com/79458 Application Deadline: The revised deadline to submit application materials is 11:59 p.m. on Tuesday, March 23, 2021. Any inquiries about this recruitment can be directed to careers@humboldt.edu or HSU's Human Resources Office at (707) 826-3626. Humboldt State University sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). HSU was the first campus in the California State University system to offer a stand-alone major in Native American Studies. HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education--or activities only part of which are qualifying--will receive proportionate credit. Humboldt State University is not a sponsoring agency for staff or management positions (i.e. H-1B Visas). Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily before any candidate can be offered a position with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and CSU Executive Order 1083 Revised July 21, 2017 (EO 1083) is a condition of employment. CSU employees in positions with duties that involve regular contact with children or positions which supervise such employees are designated as Mandated Reporters under CANRA and are required to comply with the requirements set forth in EO 1083. Upon appointment to this position, the successful candidate(s) will be notified of and required to acknowledge their CANRA reporting status. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 0420 Publication Date: October 22, 2020 Revised Publication Date: March 9, 2021 Closing Date/Time: April 14, 2021
Apr 01, 2021
Full Time
Description: (Job #20-15) Desktop Technical Support Specialist, Information Technology Consultant (Foundation or Career), Salary Range: Foundation (Non-Exempt) = $3,470-6,681/month; Career (Exempt) = $4,372-10,792/month. Appointments are typically made at the beginning of the salary range. This is a temporary, full-time, benefited, 12-month pay plan position in Information Technology Services. This position comes with an extensive benefits package that includes comprehensive medical, dental, and vision coverage, CalPERS retirement, Fee Waiver eligibility (reduced tuition on most CSU system classes), life insurance, and voluntary pre-tax health and dependent care reimbursement accounts. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits. Humboldt State University is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. HSU is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Position Summary: The Desktop Technical Support Specialist provides advanced skills in helping faculty, staff, and students to obtain optimal, efficient, and secure use of computer and information systems. The position will be assigned to Customer Care. Duties: The Desktop Technical Support Specialist is responsible for the following duties: -Work directly with faculty, staff and students to support their use of technology: -Install, configure, and support software and hardware for computers and related devices; troubleshoot problems via phone, email, remote control software, and on-site visits to give exceptional customer support. Implement process improvements that increase efficiencies and standardize the use of technology across campus. -Consult with departments: -Check in with users on a regular basis to determine if their equipment and systems are working properly and meet their needs. Explore whether there may be technology solutions to roadblocks or challenges they are facing. Provide advice about the best technology solutions for known needs. -Collaborate with other ITS staff: -Participate in team planning sessions; research and implement productive solutions to new technology and functional requirements; actively contribute to documentation regarding ITS services in order to improve service; complete other tasks and projects as assigned by the Lead of the Desktop Support Team. Minimum Qualifications (both Foundation and Career): A basic foundation of knowledge and skills in technical information systems and application program packages, including a working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. This basic foundation may be obtained through EITHER a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, OR similar certified coursework in applicable fields of study. Required Knowledge, Skills, & Abilities: Foundation: -Ability to demonstrate a basic understanding of the standard principles and terminology associated with (the technical specialty), address common problems of limited scope, and work-ready communication skills -Knowledge of MS Windows Operating Systems (Windows 10) -Knowledge of multiple software application packages such as MS Office (Word, Excel, PowerPoint, Outlook, Access), Adobe Acrobat Professional, Antivirus, and Google Apps; experience with installing, configuring, and supporting mobile computing solutions on various platforms Career: -Ability to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and effective communication and listening skills -Advanced knowledge of MS Windows Operating Systems (Windows 10) -Knowledge of current Apple macOS operating systems, troubleshooting Apple computers and mobile devices, and Apple product Management tools such as Apple Remote Desktop and JAMF Pro -Advanced knowledge of multiple software application packages such as MS Office (Word, Excel, PowerPoint, Outlook, Access), Adobe Acrobat Professional, Antivirus, and Google Apps; experience with installing, configuring, and supporting mobile computing solutions on various platforms -Working knowledge of current Windows tools used to manage enterprise-wide inventories of desktop computers such as Microsoft System Center Configuration Manager, Active Directory, Group Policy Objects, Windows registry configuration changes, automation (scripting), software imaging, automated software installation, software metering, and patch management -Good understanding of network connectivity including knowledge of IP address structure, TCP/IP, DNS, DHCP services, and the tools/commands used to test network services For both Foundation and Career: -Ability to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions -Effective communication and listening skills -Ability to work as a flexible, collaborative, and supportive team member -Ability to manage time effectively under stress, and the ability to remain calm in stressful situations -Ability to independently and effectively prioritize and handle multiple responsibilities -Excellent interpersonal skills and customer service orientation -Professional experience working with a diverse population -Ability to follow through on tasks -Knowledge of applying diagnostics techniques for problem solving and troubleshooting in a systematic trouble shooting paradigm -Must be able to lift a minimum of 25 pounds from floor to waist, negotiate stairs while hauling equipment, work in cramped equipment/cable areas Preferred Qualifications: Foundation: -Basic knowledge of current Apple macOS operating systems, troubleshooting Apple computers and mobile devices, and Apple product Management tools such as Apple Remote Desktop and JAMF Pro -Basic working knowledge of current Windows tools used to manage enterprise-wide inventories of desktop computers such as Microsoft System Center Configuration Manager, Active Directory, Group Policy Objects, Windows registry configuration changes, automation (scripting), software imaging, automated software installation, software metering, and patch management -Basic understanding of network connectivity including knowledge of IP address structure, TCP/IP, DNS, DHCP services, and the tools/commands used to test network services Career: -Three years of full-time professional experience in the information technology field For both Foundation and Career: -Experience installing and configuring, with secure methods, Windows and Macintosh systems including server and desktop-based applications, printers and multifunction devices in a large, managed, networked computing environment -Experience with Microsoft Endpoint Management Configuration Manager -Experience managing Apple products using JAMF Pro -Experience working in a fast-paced, multitasking and multiuser environment -Experience coordinating the work of others, including training and assigning tasks Application Procedure: To apply, qualified candidates must electronically submit the following materials via Interfolio (link below): -Letter of Interest -Resume or Curriculum Vitae -Contact information for at least three professional references -HSU Employment History Form (HSU Employment History Form: https://forms.humboldt.edu/employment-history-form; NOTE: Download the HSU Employment History Form and save it as a PDF file prior to filling it out. If the form is completed in an online browser, content WILL NOT be saved). CLICK HERE TO APPLY NOW: http://apply.interfolio.com/79458 Application Deadline: The revised deadline to submit application materials is 11:59 p.m. on Tuesday, March 23, 2021. Any inquiries about this recruitment can be directed to careers@humboldt.edu or HSU's Human Resources Office at (707) 826-3626. Humboldt State University sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). HSU was the first campus in the California State University system to offer a stand-alone major in Native American Studies. HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education--or activities only part of which are qualifying--will receive proportionate credit. Humboldt State University is not a sponsoring agency for staff or management positions (i.e. H-1B Visas). Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily before any candidate can be offered a position with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu. Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and CSU Executive Order 1083 Revised July 21, 2017 (EO 1083) is a condition of employment. CSU employees in positions with duties that involve regular contact with children or positions which supervise such employees are designated as Mandated Reporters under CANRA and are required to comply with the requirements set forth in EO 1083. Upon appointment to this position, the successful candidate(s) will be notified of and required to acknowledge their CANRA reporting status. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 0420 Publication Date: October 22, 2020 Revised Publication Date: March 9, 2021 Closing Date/Time: April 14, 2021
Texas Tech University Health Sciences Center
Lubbock, TX, USA
Position Description The IT Support Specialist II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc. Major/Essential Functions *Provides academic and technical support for faculty, staff, and students relating to hardware, software, educational, and integration issues *Provides learning management system technical support for SHP faculty, staff, and students. *Works toward advancing SHP goals and mission as a member of the SHP Educational Technology Team as directed by the SHP Assistant Dean for Technology Services. *Creates, coordinates, and participates in SHP faculty and staff training sessions *Maintains records of customer contact and resolution via the SHP Educational Technology work order system. *Must demonstrate integrity, professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kind Hearted, Integrity, Visionary, and Beyond Service. Position Specific Qualifications Experience with and knowledge and understanding of the following: Computer hardware, software, and processes Learning Management Systems Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Preferred Qualifications Preferred Knowledge, Skills and Abilities Strong problem-solving skills Excellent oral and written communication skills Ability to work collaboratively with all individuals Required Attachments Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Apr 13, 2021
Position Description The IT Support Specialist II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc. Major/Essential Functions *Provides academic and technical support for faculty, staff, and students relating to hardware, software, educational, and integration issues *Provides learning management system technical support for SHP faculty, staff, and students. *Works toward advancing SHP goals and mission as a member of the SHP Educational Technology Team as directed by the SHP Assistant Dean for Technology Services. *Creates, coordinates, and participates in SHP faculty and staff training sessions *Maintains records of customer contact and resolution via the SHP Educational Technology work order system. *Must demonstrate integrity, professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kind Hearted, Integrity, Visionary, and Beyond Service. Position Specific Qualifications Experience with and knowledge and understanding of the following: Computer hardware, software, and processes Learning Management Systems Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Preferred Qualifications Preferred Knowledge, Skills and Abilities Strong problem-solving skills Excellent oral and written communication skills Ability to work collaboratively with all individuals Required Attachments Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Minimum Qualifications Education and/or Equivalent Experience: Graduation from High School or equivalent, plus three (3) years of experience in a related field. Experience may substitute for education up to four (4) years. Licenses or Certifications: Requires a Class "C" driver's license. If required, must obtain an appropriate Commercial Driver's License ( CDL ) within ninety (90) days of employment with the City. Equipment Hand Tool Requirements: An incumbent must provide his or her own hand tools including, wrenches, sockets ratchets, toolbox, etc. as a condition of employment. The individual must meet the minimum hand tool requirements within six (6) months of employment. Notes to Applicants A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. Starting salary will be based on overall relevant experience. Please note your resume will not substitute for a complete employment application. Statements such as "see resume" will not be accepted. Driving Requirement: This position requires a Class "C" driver's license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. This position may require you to perform moderate physical tasks that involve bending, lifting, walking or occasionally carrying, lifting, pushing, pulling up to 50 lbs. with or without a reasonable accommodation. This position may require a skills assessment. Working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range $19.16 - $23.95 Hours Monday through Friday, 7:00 am to 4:00 pm. Hours may vary depending on work demands and customer support needs. Job Close Date 04/23/2021 Type of Posting External Department Fleet Mobility Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 6400 Bolm Rd, Austin, Texas 78721 Preferred Qualifications Experience in the automotive field. Knowledge and experience with installing automobile decals and/or wraps Basic computer skills Passenger endorsement on Commercial Drivers' License Class B or C Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives and inspects new and turned-in units and identifies vehicle needs. Processes units by creating and applying or removing vehicle graphics, installing or uninstalling after-market accessories, and performing basic maintenance and/or fabrication to prepare vehicles for receiving department or auction. Obtains specifications from customers for after-market accessories, solicits bids and coordinates with vendors. Communicates with customers to answer questions and provide information. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Skill in oral and written communication Skill in using computers and related software applications essential to the business Ability to read and comprehend technical manuals Ability to understand and follow work-related directions or instructions Ability to understand to perform multiple tasks and work within specified time lines Ability to interact with tact and courtesy and maintain a professional demeanor Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from High School or equivalent, plus three (3) years of experience in a related field. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Do you have knowledge or experience with installing automobile wraps? Yes No * Do you have knowledge or experience with installing automobile decals? Yes No * Please describe your general experience in the automotive field. (Open Ended Question) * Which statement best describes your computer skills? I am comfortable with electronic mail, web browsing, and word-processing. I can get by if there is not too much typing or special software. I have no computer skills * This position requires an incumbent to provide his or her own hand tools including wrenches, socket ratchets, toolbox, etc. as a condition of employment. Do you meet this requirement or have the ability to acquire the minimum required hand tools within six (6) months of employment? Yes No * This position may require that you be able to perform moderate physical tasks that involve bending, lifting, walking, carrying, or using a force equal to lifting up to fifty (50) pounds or more with or without accommodations. Will you be able to perform these tasks with or without accommodations? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * This position requires a Valid Class C Driver License. Do you have a Valid Class C Driver License or if selected for this position, do you have the ability to acquire a Valid Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Apr 08, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from High School or equivalent, plus three (3) years of experience in a related field. Experience may substitute for education up to four (4) years. Licenses or Certifications: Requires a Class "C" driver's license. If required, must obtain an appropriate Commercial Driver's License ( CDL ) within ninety (90) days of employment with the City. Equipment Hand Tool Requirements: An incumbent must provide his or her own hand tools including, wrenches, sockets ratchets, toolbox, etc. as a condition of employment. The individual must meet the minimum hand tool requirements within six (6) months of employment. Notes to Applicants A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. Starting salary will be based on overall relevant experience. Please note your resume will not substitute for a complete employment application. Statements such as "see resume" will not be accepted. Driving Requirement: This position requires a Class "C" driver's license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. This position may require you to perform moderate physical tasks that involve bending, lifting, walking or occasionally carrying, lifting, pushing, pulling up to 50 lbs. with or without a reasonable accommodation. This position may require a skills assessment. Working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range $19.16 - $23.95 Hours Monday through Friday, 7:00 am to 4:00 pm. Hours may vary depending on work demands and customer support needs. Job Close Date 04/23/2021 Type of Posting External Department Fleet Mobility Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 6400 Bolm Rd, Austin, Texas 78721 Preferred Qualifications Experience in the automotive field. Knowledge and experience with installing automobile decals and/or wraps Basic computer skills Passenger endorsement on Commercial Drivers' License Class B or C Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives and inspects new and turned-in units and identifies vehicle needs. Processes units by creating and applying or removing vehicle graphics, installing or uninstalling after-market accessories, and performing basic maintenance and/or fabrication to prepare vehicles for receiving department or auction. Obtains specifications from customers for after-market accessories, solicits bids and coordinates with vendors. Communicates with customers to answer questions and provide information. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Skill in oral and written communication Skill in using computers and related software applications essential to the business Ability to read and comprehend technical manuals Ability to understand and follow work-related directions or instructions Ability to understand to perform multiple tasks and work within specified time lines Ability to interact with tact and courtesy and maintain a professional demeanor Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from High School or equivalent, plus three (3) years of experience in a related field. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Do you have knowledge or experience with installing automobile wraps? Yes No * Do you have knowledge or experience with installing automobile decals? Yes No * Please describe your general experience in the automotive field. (Open Ended Question) * Which statement best describes your computer skills? I am comfortable with electronic mail, web browsing, and word-processing. I can get by if there is not too much typing or special software. I have no computer skills * This position requires an incumbent to provide his or her own hand tools including wrenches, socket ratchets, toolbox, etc. as a condition of employment. Do you meet this requirement or have the ability to acquire the minimum required hand tools within six (6) months of employment? Yes No * This position may require that you be able to perform moderate physical tasks that involve bending, lifting, walking, carrying, or using a force equal to lifting up to fifty (50) pounds or more with or without accommodations. Will you be able to perform these tasks with or without accommodations? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * This position requires a Valid Class C Driver License. Do you have a Valid Class C Driver License or if selected for this position, do you have the ability to acquire a Valid Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: Salary and Benefits Salary Range: $6,034.00/month to $7,651.00/month. PLEASE NOTE: The starting salary will be between $6,034.00/month and $6,842.50/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit https://www.csueastbay.edu/hr/benefits/index.html About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Facilities Control Specialist (FCS) is responsible for installation, maintenance, adjustment and repair of electric, electronic, pneumatic and digitally controlled building automation systems from moderate to complex HVAC and refrigeration systems. Incumbents monitor, troubleshoot, design, modify, calibrate and program system features; and respond to technical and mechanical problems, either remotely or on-site. Incumbent must be thoroughly conversant in the software operation of the applicable building automation system and have journey-level skills and experience to allow them to diagnosis, repair and maintain complex HVAC systems and their components. The Facilities Control Specialist (FCS) monitors and maintains the building automation systems and provides very limited support to operation, maintenance and repair of these systems. Limited support may include assisting the operations team on some manual repairs and adjustments. Under limited supervision, incumbents install, modify, and adjust computer-based heating, ventilation and air conditioning equipment and systems; fabricate and implement programs or building control strategies for digitally controlled or global supervisory controlled systems; troubleshoot, design and modify programs for building automation systems; repair and maintain individual hardware and software components of applicable systems. Perform minor to major overhauls which include disassembling and inspecting of all parts, replacing worn and defective parts, reassembling of all equipment and controls, testing to ensure proper functionality; perform major/minor repairs of microprocessor-based automation systems that monitor and control building environments; respond to requests for service; diagnose and troubleshoot system problems and correct as necessary; may serve as the departments specialist on building automation systems; and train others on the troubleshooting, overhaul, repair, calibration, and testing of controls to facilitate the maintenance of systems. Participate in Facilities/campus energy sustainability programs and initiatives to ensure that information, support, design, and enhancement of department, campus, statewide energy saving incentives. Advises others of building automation abilities and limitations, and assists with recommending strategies developing CSU, and campus energy goals/objectives. Responsibilities Provide daily, weekly, monthly, annual monitoring and maintenance of building automation systems, (ALS and Allerton, BMMS) on all HVAC campus/building assets supporting building internal environmental controls. Monitor, troubleshoot, and respond to technical and mechanical problems. Assist and coordinate with department engineers BMMS support to building assets requiring correction, repair, and/or replacements. Provide needed oversight and corrective actions either on campus or remotely as required supporting all campus customer-working hours of operation. Support software upgrade(s), design, modifications, calibration, and programming of all campus based BMMS computer based monitoring systems. Install, modify, and adjust computer-based heating, ventilation and air conditioning equipment and systems; implement programs or building controls digitally supporting BMMS over-site of building computer based energy systems. Work with Facilities Development & Operations Energy Department and Campus Sustainability Department to meet the University's mission to conserve energy consumption and improve the interior space ambient air quality in each campus building. Incumbent is consulted by Planning Design and Construction on new projects and remodels regarding the design, specification and construction. Incumbent is consulted on energy efficient projects, programs enhancement for to meet the Energy Department's goals and objectives. Provide period reports and respond to regulatory inquires as requested. Support University's efforts to adjust HVAC controls on to meet health and safety requirements. Provide inputs on future enhancements. Required Qualifications Knowledge: Must possess a thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems, including thorough knowledge of assigned building automation. Currently ALS and Allerton BMMS systems. Thorough knowledge of high and low pressure boilers, and heating, pneumatic ventilating, air conditioning, refrigeration and other mechanical equipment. Thorough knowledge of the methods, tools and materials used in the operation, maintenance and repair of such equipment. General knowledge of ventilation principles, thermal dynamics, and closed water systems. Working knowledge of energy management systems including the ability to understand and use system features. General knowledge of the methods, materials, tools and equipment used. General knowledge of Cal OSHA regulations. Abilities: Must be able to use building automation systems programming features to design, modify and implement programs to achieve facilities management goals, and well as to perform remote and hands-on troubleshooting, intervention and repairs as needed. Must be able to install, operate and repair HVAC equipment and systems. Demonstrate a high degree of mechanical skill equivalent to journey level in one or more related Trades such as Plumbing, pipe fitting, electrical, or air conditioning. Read, interpret and work form blueprints, plans, drawings and specifications. Make rough sketches' estimate cost, time and materials of mechanical work. Maintain records and retrieve data related to work performed using manual and/or computerized record-keeping systems. Prepare standard reports; provide instruction to unskilled and semi-skilled assistants. Analyze and respond appropriately to emergency situations. Read and write at a level appropriate to the position. Perform arithmetic calculations as required by the position. Demonstrate the ability to understand and respond clearly in written and oral language. Demonstrate understanding and comply with the current Teamsters Unit 6 bargaining agreement. Effectively listen and understand sensitivity and awareness in relating to individuals of diverse backgrounds. Work with trust and respect, and ability to manage conflict constructively. Ability to anticipate conditions/plan ahead; ability to establish priorities and meet deadlines. Willingness to take on new projects/methods, willingness to support organizational goals, flexibility in response to changing circumstances. Excellent customer service skills. Employee must be able to work in high locations on ladders, scaffolds, motorized equipment, etc. Employee must be able to work in confined spaces. Employee must be able to work in varying climatic conditions, to include inclement weather. Employee must be able to wear a respirator. Some work on weekends and holidays may be required, and the workweek will be adjusted accordingly. May be required to work alone if working conditions dictates. Position may be needed during campus emergencies such as power outages, minor and major natural disasters, pandemics, etc. Minimum Qualifications Four or more years of experience in the following areas: a) Progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems. b) Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and contort systems. c) Experience using programming features of building automation systems. Preferred Skills and Knowledge Condition(s) of Employment Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Mar 17, 2021
Full Time
Description: Salary and Benefits Salary Range: $6,034.00/month to $7,651.00/month. PLEASE NOTE: The starting salary will be between $6,034.00/month and $6,842.50/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit https://www.csueastbay.edu/hr/benefits/index.html About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Facilities Control Specialist (FCS) is responsible for installation, maintenance, adjustment and repair of electric, electronic, pneumatic and digitally controlled building automation systems from moderate to complex HVAC and refrigeration systems. Incumbents monitor, troubleshoot, design, modify, calibrate and program system features; and respond to technical and mechanical problems, either remotely or on-site. Incumbent must be thoroughly conversant in the software operation of the applicable building automation system and have journey-level skills and experience to allow them to diagnosis, repair and maintain complex HVAC systems and their components. The Facilities Control Specialist (FCS) monitors and maintains the building automation systems and provides very limited support to operation, maintenance and repair of these systems. Limited support may include assisting the operations team on some manual repairs and adjustments. Under limited supervision, incumbents install, modify, and adjust computer-based heating, ventilation and air conditioning equipment and systems; fabricate and implement programs or building control strategies for digitally controlled or global supervisory controlled systems; troubleshoot, design and modify programs for building automation systems; repair and maintain individual hardware and software components of applicable systems. Perform minor to major overhauls which include disassembling and inspecting of all parts, replacing worn and defective parts, reassembling of all equipment and controls, testing to ensure proper functionality; perform major/minor repairs of microprocessor-based automation systems that monitor and control building environments; respond to requests for service; diagnose and troubleshoot system problems and correct as necessary; may serve as the departments specialist on building automation systems; and train others on the troubleshooting, overhaul, repair, calibration, and testing of controls to facilitate the maintenance of systems. Participate in Facilities/campus energy sustainability programs and initiatives to ensure that information, support, design, and enhancement of department, campus, statewide energy saving incentives. Advises others of building automation abilities and limitations, and assists with recommending strategies developing CSU, and campus energy goals/objectives. Responsibilities Provide daily, weekly, monthly, annual monitoring and maintenance of building automation systems, (ALS and Allerton, BMMS) on all HVAC campus/building assets supporting building internal environmental controls. Monitor, troubleshoot, and respond to technical and mechanical problems. Assist and coordinate with department engineers BMMS support to building assets requiring correction, repair, and/or replacements. Provide needed oversight and corrective actions either on campus or remotely as required supporting all campus customer-working hours of operation. Support software upgrade(s), design, modifications, calibration, and programming of all campus based BMMS computer based monitoring systems. Install, modify, and adjust computer-based heating, ventilation and air conditioning equipment and systems; implement programs or building controls digitally supporting BMMS over-site of building computer based energy systems. Work with Facilities Development & Operations Energy Department and Campus Sustainability Department to meet the University's mission to conserve energy consumption and improve the interior space ambient air quality in each campus building. Incumbent is consulted by Planning Design and Construction on new projects and remodels regarding the design, specification and construction. Incumbent is consulted on energy efficient projects, programs enhancement for to meet the Energy Department's goals and objectives. Provide period reports and respond to regulatory inquires as requested. Support University's efforts to adjust HVAC controls on to meet health and safety requirements. Provide inputs on future enhancements. Required Qualifications Knowledge: Must possess a thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems, including thorough knowledge of assigned building automation. Currently ALS and Allerton BMMS systems. Thorough knowledge of high and low pressure boilers, and heating, pneumatic ventilating, air conditioning, refrigeration and other mechanical equipment. Thorough knowledge of the methods, tools and materials used in the operation, maintenance and repair of such equipment. General knowledge of ventilation principles, thermal dynamics, and closed water systems. Working knowledge of energy management systems including the ability to understand and use system features. General knowledge of the methods, materials, tools and equipment used. General knowledge of Cal OSHA regulations. Abilities: Must be able to use building automation systems programming features to design, modify and implement programs to achieve facilities management goals, and well as to perform remote and hands-on troubleshooting, intervention and repairs as needed. Must be able to install, operate and repair HVAC equipment and systems. Demonstrate a high degree of mechanical skill equivalent to journey level in one or more related Trades such as Plumbing, pipe fitting, electrical, or air conditioning. Read, interpret and work form blueprints, plans, drawings and specifications. Make rough sketches' estimate cost, time and materials of mechanical work. Maintain records and retrieve data related to work performed using manual and/or computerized record-keeping systems. Prepare standard reports; provide instruction to unskilled and semi-skilled assistants. Analyze and respond appropriately to emergency situations. Read and write at a level appropriate to the position. Perform arithmetic calculations as required by the position. Demonstrate the ability to understand and respond clearly in written and oral language. Demonstrate understanding and comply with the current Teamsters Unit 6 bargaining agreement. Effectively listen and understand sensitivity and awareness in relating to individuals of diverse backgrounds. Work with trust and respect, and ability to manage conflict constructively. Ability to anticipate conditions/plan ahead; ability to establish priorities and meet deadlines. Willingness to take on new projects/methods, willingness to support organizational goals, flexibility in response to changing circumstances. Excellent customer service skills. Employee must be able to work in high locations on ladders, scaffolds, motorized equipment, etc. Employee must be able to work in confined spaces. Employee must be able to work in varying climatic conditions, to include inclement weather. Employee must be able to wear a respirator. Some work on weekends and holidays may be required, and the workweek will be adjusted accordingly. May be required to work alone if working conditions dictates. Position may be needed during campus emergencies such as power outages, minor and major natural disasters, pandemics, etc. Minimum Qualifications Four or more years of experience in the following areas: a) Progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems. b) Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and contort systems. c) Experience using programming features of building automation systems. Preferred Skills and Knowledge Condition(s) of Employment Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
ABOUT THE POSITION Clark County is seeking qualified candidates to apply for the Family Services Specialist I/II position. Candidates from this recruitment will initially fill the Department of Family Services academy. This posting may be used to fill future vacancies in the Departments of Social Service and Juvenile Justice Services. Clark County Department of Family Services is the local child welfare agency whose role it is to help keep children safe. The Family Services Specialist is an entry level position which performs a variety of professional child welfare and protection duties to support the safety, permanency and wellbeing of children. They perform various assessments and implement treatment and behavioral intervention techniques for clients that have been identified as abused, neglected and abandoned, behaviorally or emotionally impaired or medically fragile. Family Services Specialists will begin working in one of our three divisions: Hotline/Intake, CPS/NIA, or Permanency. In other jurisdictions this position may be considered a Social Worker. The Family Services Specialist position for Clark County Social Service performs a variety of independent professional casework to assist with intervention and focus on achieving adult client self-sufficiency. The position conducts interviews with clients to obtain information for program/service eligibility. Assessments of the client's support systems are completed to implement a service plan by the Family Services Specialist. Based on client information and agency guidelines, a determination is made for programs and services, which include client participation in a case management program and interaction with co-workers, community partners and other professionals. The Family Services Specialist position for the Department of Juvenile Justice Services performs a variety of independent professional assessment and casework to support youth with school attendance and achievement and assist the family unit with stabilization and functioning. The position conducts interviews with youth and their families in order to identify areas of need and develop responsive case plans. The approach is family-centered and strength-based and includes joining with families to establish positive working relationships. Family Services Specialist I: $24.44- $37.87 Hourly Family Services Specialist II: $26.36 - $40.89 Hourly This examination will establish an Open Competitive and Promotional list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by the Office of Human Resources. The Family Services Specialist I is a training underfill position: upon successful completion of the probationary period (520 hours worked to 2,080 hours worked) and the training program, which is up to two (2) years, the successful candidate will be non-competitively promoted to Family Services Specialist II. Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available. This recruitment may be used to fill term (Limited-Permanent) positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. The first group of applications meeting minimum qualifications will be invited to the 1st written examination scheduled for the week(s) of April 23, 2021 and/or May 3, 2021 (please note this date is subject to change). Those passing the written examination will be invited to interview the week(s) of May 17, 2021 and/or May 24, 2021 for the Department of Family Services. Subsequent applications will be periodically screened for minimum qualifications and invited to future testing dates, which may vary. THE EXAMINATION PROCESS: This is an open and continuous recruitment; therefore, testing dates will vary depending on when the application was received and reviewed by Human Resources for meeting minimum qualifications. There will be multiple parts to the examination process for the Family Services Specialist I/II position: Written Examination - Must pass with a 70% or higher Oral Board Interview - Varies based on department Written Examination : Candidates meeting the minimum qualifications will be invited to participate in the written examination. Invitations will be sent out via e-mail. Specific dates of the examination will be determined by the date applications are received and reviewed for meeting minimum qualifications. Candidates with a score of 70 and above on the Written Examination will be placed on the Eligibility List. Oral Board Interview : Candidates placed on the Eligibility List will be notified via email if they are selected to interview for a department. Specific interview dates will be determined by the date application is received and reviewed for minimum qualifications and when the written examination was successfully completed. MINIMUM REQUIREMENTS Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Education and Experience: Family Services Specialist I - Bachelor's Degree in Social Work, Child Development, Psychology, Special Education, Behavioral Science, Counseling, Early Childhood Education, Health Science, Human Services, Education, Nursing, Criminal Justice, Social Services, Sociology, Public Administration, Business Administration, Communications, Marketing or Social Science. Family Services Specialist II - In addition to the above: Two (2) years full-time experience providing protective casework/counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and/or residential setting. Working Conditions: Work under potentially abusive, hazardous or emergency conditions. May work evening, night, weekend and holiday shifts. Some positions may require possession of a personal vehicle, which may be used for work purposes. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES General Family Services Tasks Performed in All Positions Drives a vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings; Some positions may require possession of a personal vehicle, which may be used for work purposes. Participates on various multi-disciplinary teams regarding clients; Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team/unit/division; Works in a typical human services, detention, or public safety setting; Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors; Communicates in person or over the telephone; Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public; Uses critical thinking skills to evaluate complex problems and alternatives; Employs sound judgment consistent with various social work principles and practices when appropriate; Works with the justice system and testifies in court; Facilitates, supervises and documents parental and sibling visitation. In the Department of Family Services , the Family Service Specialist I/II functions as a primary position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units. Child Protective Services (CPS) & Hotline Takes, screens and documents incoming phone calls from various community sources regarding potential child abuse and/or neglect complaints; Interviews children, parents, and family members, representatives from various agencies and others, in person and on the phone to obtain and verify pertinent information regarding potential child abuse and neglect referrals; Assess immediate safety needs of children to include both their physical and mental health; Arranges for immediate response to emergency calls, immediate removal and placement of children when warranted and collaboration with various Law Enforcement agencies. Child Receiving/Placement Receives children being admitted into protective custody, makes admission determinations and processes the admissions; Assesses the immediate needs of children regarding physical and mental health; Identifies relative and/or foster care placements for children. Permanency Case Management (Out of Home, In-Home and Adoptions) Provides on-going assessment of the future risk of harm to children and needed services to reduce the risks of future harm; Plans for children, focusing on the goal of preserving their family, reunification, or achieving permanent placement in another family; Provides services to families with child abuse and/or neglect issues in a variety of settings including family homes, foster care, adoptive homes, relative care and other alternative out-of-home placements; Develops collaborative case plans with families and key parties to address barriers to child safety and revises plans with children and families; Assists in meeting case plan goals and provides regular monitoring of case progress; Makes referrals to community agencies and develops case strategies for short- and long-term assistance and problem resolution; Performs crisis intervention when needed; Provides various services to aid clients in promoting and achieving self-sufficiency when appropriate; Assesses, secures and monitors financial resources for which clients have been deemed eligible to receive (i.e. Social Security...); Identifies candidates for adoption planning and assists in successful case transition; Conducts Home Studies to assess both stability and placement options for children being adopted; Assists adoptive parents in understanding and supporting family connections (e.g. with siblings) of child/ren to be adopted; Conducts post-placement visits after adoption. Resource Development and Support Identifies, evaluates, and secures appropriate alternative placements including foster homes, homes of relatives, group homes, and/or other alternative living arrangements; Conducts foster parent licensing investigations to determine the validity, extent and urgency of child abuse and/or neglect complaints; Assesses and licenses individuals and agencies who apply to provide care for children, such as foster parents; Performs recruitment, training, and/or licensing of qualified foster families; Assist in the on-going development of the recruitment and licensing process; Coordinates, schedules and facilitates on-going foster care recruitment orientations and trainings for all new foster care families; Interviews potential foster parents and teaches behavior modification and counseling techniques for children and families. In the Social Service Department, the Family Services Specialist I/II conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status; Utilizes agency guidelines, state, and federal regulations to determine/confirm eligibility for programs and services; Explains agency and program rules, regulations and procedures; Assists clients in completing required forms and in gathering necessary documentation; Identifies the social, economic and physical needs of clients; Assesses the client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan; Refers clients to appropriate community medical, emotional, economic and social support organizations; Advocates for or assists the client in obtaining needed services; Provides basic intervention and client and family counseling as required; Implements and provides the basic principles, policies, practices and procedures of social services, Follows recognized and approved principles and practices of case management; Possess and implements basic crisis intervention and counseling techniques; Maintains an awareness of existing basic community resources and of community programs available to assist clients with identified needs; Confers with other departmental professionals and supervisors regarding potential service provision. In the Department of Juvenile Justice Services , the Family Services Specialist I/II conducts a variety of supportive services for at-risk youth and families from a human services perspective. Due to the diverse utilization of the position, incumbents in this classification may be assigned in any of the following units. Community Outreach (The Harbor and The Truancy Prevention Outreach Program) Conducts assessments of youth and families in a variety of domains in order to identify immediate and long-term needs; Develops case plans in conjunction with youth and families in order to prioritize needs and provide resources and supports to assist the family in achieving their goals; Provides case management services in a variety of settings including family homes, relative care and other alternative out-of-home placements to ensure youth and families receive the desired interventions in a timely manner; Transports youth and families to appointments as needed; Documents demographic information, assessment results as well as case notes in FamilyTRACS; Facilitates life skills classes for youth and/or parents on a variety of topics; Works collaboratively with community partners to ensure youth and families receive comprehensive and evidenced-based services; Provides in-home interventions; Performs crisis intervention when needed. Probation Intake Interviews youth and families referred to the Court via citation or booking obtaining the correct demographic information and entering it into FamilyTRACS; Administers the Intake pre-screen on each youth; If releasing a youth on a return agreement, completes the return agreement form using the appropriate return date; Transports youth to alternative placement settings, appointments or home as needed; Provides crisis intervention when needed; Provides general information and resources to walk-in clients or community calls; Presents recommendations at Detention, Plea, and verbal Report and Dispositional Hearings; Provides case management services to youth on Hold Open status; Provides in-home interventions; Divert appropriate youth through referrals to The Harbor and informal probation programs Field Probation Provides services and monitoring to ensure compliance with Court Orders; Provides supervision of youth in their own homes, group or foster homes, residential treatment centers (RTC), and other programs; Responsible for keeping complete and accurate case notes and entering that information in FamilyTRACS by the indicated timelines; Monitors youth's school attendance and academics; Assists youth in developing competency in job seeking skills; Visits youth and families within community settings (home, school) Involves family in the facilitation of the treatment program. Networks with community resource providers; Refers youth and families to appropriate community resources when needed; Prepares written reports and documentation on youth's progress; Gives oral presentations in Court, in staffings, and during unit meetings; Monitors youth in community service programs and tracks the work of youth who are required to complete community service hours; Enters "face to face," telephone and other contacts as specified in FamilyTRACS in intervals as indicated by the assigned supervision levels or standards set forth; Provides in-home interventions; Administers validated assessment tools and utilizes results to inform case plans. PHYSICAL DEMANDS Mobility to work in a typical court, detention or public safety setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals, use standard office equipment, and be capable of commuting to various off-site locations in order to attend meetings or make on-site visits; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Specified positions may require mobility and stamina to assist youth, families, adults and/or seniors experiencing crisis and support client safety and well-being. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: Continuous
Apr 07, 2021
Full Time
ABOUT THE POSITION Clark County is seeking qualified candidates to apply for the Family Services Specialist I/II position. Candidates from this recruitment will initially fill the Department of Family Services academy. This posting may be used to fill future vacancies in the Departments of Social Service and Juvenile Justice Services. Clark County Department of Family Services is the local child welfare agency whose role it is to help keep children safe. The Family Services Specialist is an entry level position which performs a variety of professional child welfare and protection duties to support the safety, permanency and wellbeing of children. They perform various assessments and implement treatment and behavioral intervention techniques for clients that have been identified as abused, neglected and abandoned, behaviorally or emotionally impaired or medically fragile. Family Services Specialists will begin working in one of our three divisions: Hotline/Intake, CPS/NIA, or Permanency. In other jurisdictions this position may be considered a Social Worker. The Family Services Specialist position for Clark County Social Service performs a variety of independent professional casework to assist with intervention and focus on achieving adult client self-sufficiency. The position conducts interviews with clients to obtain information for program/service eligibility. Assessments of the client's support systems are completed to implement a service plan by the Family Services Specialist. Based on client information and agency guidelines, a determination is made for programs and services, which include client participation in a case management program and interaction with co-workers, community partners and other professionals. The Family Services Specialist position for the Department of Juvenile Justice Services performs a variety of independent professional assessment and casework to support youth with school attendance and achievement and assist the family unit with stabilization and functioning. The position conducts interviews with youth and their families in order to identify areas of need and develop responsive case plans. The approach is family-centered and strength-based and includes joining with families to establish positive working relationships. Family Services Specialist I: $24.44- $37.87 Hourly Family Services Specialist II: $26.36 - $40.89 Hourly This examination will establish an Open Competitive and Promotional list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by the Office of Human Resources. The Family Services Specialist I is a training underfill position: upon successful completion of the probationary period (520 hours worked to 2,080 hours worked) and the training program, which is up to two (2) years, the successful candidate will be non-competitively promoted to Family Services Specialist II. Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available. This recruitment may be used to fill term (Limited-Permanent) positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. The first group of applications meeting minimum qualifications will be invited to the 1st written examination scheduled for the week(s) of April 23, 2021 and/or May 3, 2021 (please note this date is subject to change). Those passing the written examination will be invited to interview the week(s) of May 17, 2021 and/or May 24, 2021 for the Department of Family Services. Subsequent applications will be periodically screened for minimum qualifications and invited to future testing dates, which may vary. THE EXAMINATION PROCESS: This is an open and continuous recruitment; therefore, testing dates will vary depending on when the application was received and reviewed by Human Resources for meeting minimum qualifications. There will be multiple parts to the examination process for the Family Services Specialist I/II position: Written Examination - Must pass with a 70% or higher Oral Board Interview - Varies based on department Written Examination : Candidates meeting the minimum qualifications will be invited to participate in the written examination. Invitations will be sent out via e-mail. Specific dates of the examination will be determined by the date applications are received and reviewed for meeting minimum qualifications. Candidates with a score of 70 and above on the Written Examination will be placed on the Eligibility List. Oral Board Interview : Candidates placed on the Eligibility List will be notified via email if they are selected to interview for a department. Specific interview dates will be determined by the date application is received and reviewed for minimum qualifications and when the written examination was successfully completed. MINIMUM REQUIREMENTS Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Education and Experience: Family Services Specialist I - Bachelor's Degree in Social Work, Child Development, Psychology, Special Education, Behavioral Science, Counseling, Early Childhood Education, Health Science, Human Services, Education, Nursing, Criminal Justice, Social Services, Sociology, Public Administration, Business Administration, Communications, Marketing or Social Science. Family Services Specialist II - In addition to the above: Two (2) years full-time experience providing protective casework/counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and/or residential setting. Working Conditions: Work under potentially abusive, hazardous or emergency conditions. May work evening, night, weekend and holiday shifts. Some positions may require possession of a personal vehicle, which may be used for work purposes. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES General Family Services Tasks Performed in All Positions Drives a vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings; Some positions may require possession of a personal vehicle, which may be used for work purposes. Participates on various multi-disciplinary teams regarding clients; Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team/unit/division; Works in a typical human services, detention, or public safety setting; Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors; Communicates in person or over the telephone; Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public; Uses critical thinking skills to evaluate complex problems and alternatives; Employs sound judgment consistent with various social work principles and practices when appropriate; Works with the justice system and testifies in court; Facilitates, supervises and documents parental and sibling visitation. In the Department of Family Services , the Family Service Specialist I/II functions as a primary position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units. Child Protective Services (CPS) & Hotline Takes, screens and documents incoming phone calls from various community sources regarding potential child abuse and/or neglect complaints; Interviews children, parents, and family members, representatives from various agencies and others, in person and on the phone to obtain and verify pertinent information regarding potential child abuse and neglect referrals; Assess immediate safety needs of children to include both their physical and mental health; Arranges for immediate response to emergency calls, immediate removal and placement of children when warranted and collaboration with various Law Enforcement agencies. Child Receiving/Placement Receives children being admitted into protective custody, makes admission determinations and processes the admissions; Assesses the immediate needs of children regarding physical and mental health; Identifies relative and/or foster care placements for children. Permanency Case Management (Out of Home, In-Home and Adoptions) Provides on-going assessment of the future risk of harm to children and needed services to reduce the risks of future harm; Plans for children, focusing on the goal of preserving their family, reunification, or achieving permanent placement in another family; Provides services to families with child abuse and/or neglect issues in a variety of settings including family homes, foster care, adoptive homes, relative care and other alternative out-of-home placements; Develops collaborative case plans with families and key parties to address barriers to child safety and revises plans with children and families; Assists in meeting case plan goals and provides regular monitoring of case progress; Makes referrals to community agencies and develops case strategies for short- and long-term assistance and problem resolution; Performs crisis intervention when needed; Provides various services to aid clients in promoting and achieving self-sufficiency when appropriate; Assesses, secures and monitors financial resources for which clients have been deemed eligible to receive (i.e. Social Security...); Identifies candidates for adoption planning and assists in successful case transition; Conducts Home Studies to assess both stability and placement options for children being adopted; Assists adoptive parents in understanding and supporting family connections (e.g. with siblings) of child/ren to be adopted; Conducts post-placement visits after adoption. Resource Development and Support Identifies, evaluates, and secures appropriate alternative placements including foster homes, homes of relatives, group homes, and/or other alternative living arrangements; Conducts foster parent licensing investigations to determine the validity, extent and urgency of child abuse and/or neglect complaints; Assesses and licenses individuals and agencies who apply to provide care for children, such as foster parents; Performs recruitment, training, and/or licensing of qualified foster families; Assist in the on-going development of the recruitment and licensing process; Coordinates, schedules and facilitates on-going foster care recruitment orientations and trainings for all new foster care families; Interviews potential foster parents and teaches behavior modification and counseling techniques for children and families. In the Social Service Department, the Family Services Specialist I/II conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status; Utilizes agency guidelines, state, and federal regulations to determine/confirm eligibility for programs and services; Explains agency and program rules, regulations and procedures; Assists clients in completing required forms and in gathering necessary documentation; Identifies the social, economic and physical needs of clients; Assesses the client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan; Refers clients to appropriate community medical, emotional, economic and social support organizations; Advocates for or assists the client in obtaining needed services; Provides basic intervention and client and family counseling as required; Implements and provides the basic principles, policies, practices and procedures of social services, Follows recognized and approved principles and practices of case management; Possess and implements basic crisis intervention and counseling techniques; Maintains an awareness of existing basic community resources and of community programs available to assist clients with identified needs; Confers with other departmental professionals and supervisors regarding potential service provision. In the Department of Juvenile Justice Services , the Family Services Specialist I/II conducts a variety of supportive services for at-risk youth and families from a human services perspective. Due to the diverse utilization of the position, incumbents in this classification may be assigned in any of the following units. Community Outreach (The Harbor and The Truancy Prevention Outreach Program) Conducts assessments of youth and families in a variety of domains in order to identify immediate and long-term needs; Develops case plans in conjunction with youth and families in order to prioritize needs and provide resources and supports to assist the family in achieving their goals; Provides case management services in a variety of settings including family homes, relative care and other alternative out-of-home placements to ensure youth and families receive the desired interventions in a timely manner; Transports youth and families to appointments as needed; Documents demographic information, assessment results as well as case notes in FamilyTRACS; Facilitates life skills classes for youth and/or parents on a variety of topics; Works collaboratively with community partners to ensure youth and families receive comprehensive and evidenced-based services; Provides in-home interventions; Performs crisis intervention when needed. Probation Intake Interviews youth and families referred to the Court via citation or booking obtaining the correct demographic information and entering it into FamilyTRACS; Administers the Intake pre-screen on each youth; If releasing a youth on a return agreement, completes the return agreement form using the appropriate return date; Transports youth to alternative placement settings, appointments or home as needed; Provides crisis intervention when needed; Provides general information and resources to walk-in clients or community calls; Presents recommendations at Detention, Plea, and verbal Report and Dispositional Hearings; Provides case management services to youth on Hold Open status; Provides in-home interventions; Divert appropriate youth through referrals to The Harbor and informal probation programs Field Probation Provides services and monitoring to ensure compliance with Court Orders; Provides supervision of youth in their own homes, group or foster homes, residential treatment centers (RTC), and other programs; Responsible for keeping complete and accurate case notes and entering that information in FamilyTRACS by the indicated timelines; Monitors youth's school attendance and academics; Assists youth in developing competency in job seeking skills; Visits youth and families within community settings (home, school) Involves family in the facilitation of the treatment program. Networks with community resource providers; Refers youth and families to appropriate community resources when needed; Prepares written reports and documentation on youth's progress; Gives oral presentations in Court, in staffings, and during unit meetings; Monitors youth in community service programs and tracks the work of youth who are required to complete community service hours; Enters "face to face," telephone and other contacts as specified in FamilyTRACS in intervals as indicated by the assigned supervision levels or standards set forth; Provides in-home interventions; Administers validated assessment tools and utilizes results to inform case plans. PHYSICAL DEMANDS Mobility to work in a typical court, detention or public safety setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals, use standard office equipment, and be capable of commuting to various off-site locations in order to attend meetings or make on-site visits; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Specified positions may require mobility and stamina to assist youth, families, adults and/or seniors experiencing crisis and support client safety and well-being. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Teamsters Local - Unit 6 Classification Salary Range: $6,034 - $7,651 per month Anticipated Hiring Range: $6,034 - $6,573 per month Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. *Unless instructed otherwise This recruitment is open until filled. THE DEPARTMENT Facilities Planning and Management (FP&M) serves as the lead organization for planning, developing, and maintaining the campus 'natural and built environments in support of the university's mission. The department seeks to preserve and enhance CPP's history, aesthetics, physical assets, and natural ecosystems through coordinated planning, design, and construction of buildings, roads, infrastructure, landscaping and other physical improvements. As an advocate on behalf of the university and its auxiliaries, FPM strives to provide facilities that meet scope, budget, operational needs and functional requirements. FPM is comprised of approximately 200 facilities professionals (FTE) that also provides maintenance services including custodial services, landscaping, recycling, building and mechanical trades, energy and utility management, fleet and auto services. The workforce is culturally diverse and multilingual. Its composition includes full time staff throughout FPM who are also earning their degrees and many whom have graduated from Cal Poly Pomona. The staff includes licensed architects and engineers, accountants, planners, project managers, administrative staff, carpenters, plumbers, locksmiths, painters, electricians, landscape architects, computer technicians, custodians and other building and mechanical trade technicians. DUTIES AND RESPONSIBILITIES The Facilities Control Specialist will maintain and control the campus' HVAC systems by use of a direct digital, centrally located energy management system, stand-alone building management controllers, time clocks and manual mechanical controls; maintain control system for all types of ventilation distribution systems including variable air volume controllers and independent building control systems (pneumatic, electric/electronic or a combination of both); inspect, maintain and operate the controls for all auxiliary equipment associated with the distribution of environmentally controlled HVAC systems; maintain, operate, assist in redesign and installation of equipment, piping and all associated instruments vital to the function of utility/support systems, throughout the university; analyze system problems and make corrections both by computer and by performing repairs in the field; provide independent support of the EMS system, including the ability to set up hardware, work stations and to upgrade them as necessary. The incumbent will provide support, service, and maintenance for utility metering on campus. The incumbent will provide support for the Maintenance Electric Shop and develop and maintain automation for campus lighting. The incumbent will track energy use by monitoring the EMS inputs if available and prepare reports on energy use for Facilities Management. QUALIFICATIONS Four (4) years of experience in the following areas: progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems; experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and comfort systems; and experience using programming features of building automation systems AND a thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems, including a thorough knowledge of assigned building automation systems. Must be able to use of the building automation systems programming features to design, modify and implement programs to achieve facilities management's goals, as well as to perform remote and hands-on troubleshooting, intervention and repair, as needed. Must possess a California Driver's License. The Facilities Control Specialist classification is part of the CSU HVAC Series. To find an overview of this position and the typical qualifications, please visit the link below: https://www2.calstate.edu/csu-system/careers/compensation/Documents/HVACSeries.pdf PREFERRED QUALIFICATIONS Five (5) years' experience operating and maintain DDC control systems for HVAC and lighting control; progressively responsible skilled journey level experience diagnosing, repairing and maintaining large, complex HVAC systems. Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and control systems, specifically Invensys/Robertshaw Controls and Distech Controls. Experience troubleshooting and rebuilding Invensys/Robertshaw VAV controllers; experience with installation and troubleshooting of Distech controllers; experience with the scheduling and programming functions of Tridium Niagara 4 software; the ability to design and install control sub-systems integrated with the campus automation system; comprehensive understanding of pneumatic, electric, and electronic DDC control systems; must understand programming logic, schematic drawings, ladder diagrams, and be able to generate the same from a sequence of operation statement; knowledge of networking operations; understanding and knowledge in the use of Tridium Niagara AX and Niagara 4 software; ability to customize system software and to build and develop web based graphic screens required to operate and monitor the DDC and water control systems; ability to set up software, hardware, workstations and upgrade as necessary; college Level building automation courses or previous experience with DDC control systems; ability to create worksheets and reports utilizing Microsoft Excel and Word; and the ability to access programming of Distech controllers with Tridium Niagara 4 software and troubleshoot programming code is preferred. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
Mar 16, 2021
Full Time
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Teamsters Local - Unit 6 Classification Salary Range: $6,034 - $7,651 per month Anticipated Hiring Range: $6,034 - $6,573 per month Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. *Unless instructed otherwise This recruitment is open until filled. THE DEPARTMENT Facilities Planning and Management (FP&M) serves as the lead organization for planning, developing, and maintaining the campus 'natural and built environments in support of the university's mission. The department seeks to preserve and enhance CPP's history, aesthetics, physical assets, and natural ecosystems through coordinated planning, design, and construction of buildings, roads, infrastructure, landscaping and other physical improvements. As an advocate on behalf of the university and its auxiliaries, FPM strives to provide facilities that meet scope, budget, operational needs and functional requirements. FPM is comprised of approximately 200 facilities professionals (FTE) that also provides maintenance services including custodial services, landscaping, recycling, building and mechanical trades, energy and utility management, fleet and auto services. The workforce is culturally diverse and multilingual. Its composition includes full time staff throughout FPM who are also earning their degrees and many whom have graduated from Cal Poly Pomona. The staff includes licensed architects and engineers, accountants, planners, project managers, administrative staff, carpenters, plumbers, locksmiths, painters, electricians, landscape architects, computer technicians, custodians and other building and mechanical trade technicians. DUTIES AND RESPONSIBILITIES The Facilities Control Specialist will maintain and control the campus' HVAC systems by use of a direct digital, centrally located energy management system, stand-alone building management controllers, time clocks and manual mechanical controls; maintain control system for all types of ventilation distribution systems including variable air volume controllers and independent building control systems (pneumatic, electric/electronic or a combination of both); inspect, maintain and operate the controls for all auxiliary equipment associated with the distribution of environmentally controlled HVAC systems; maintain, operate, assist in redesign and installation of equipment, piping and all associated instruments vital to the function of utility/support systems, throughout the university; analyze system problems and make corrections both by computer and by performing repairs in the field; provide independent support of the EMS system, including the ability to set up hardware, work stations and to upgrade them as necessary. The incumbent will provide support, service, and maintenance for utility metering on campus. The incumbent will provide support for the Maintenance Electric Shop and develop and maintain automation for campus lighting. The incumbent will track energy use by monitoring the EMS inputs if available and prepare reports on energy use for Facilities Management. QUALIFICATIONS Four (4) years of experience in the following areas: progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems; experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and comfort systems; and experience using programming features of building automation systems AND a thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems, including a thorough knowledge of assigned building automation systems. Must be able to use of the building automation systems programming features to design, modify and implement programs to achieve facilities management's goals, as well as to perform remote and hands-on troubleshooting, intervention and repair, as needed. Must possess a California Driver's License. The Facilities Control Specialist classification is part of the CSU HVAC Series. To find an overview of this position and the typical qualifications, please visit the link below: https://www2.calstate.edu/csu-system/careers/compensation/Documents/HVACSeries.pdf PREFERRED QUALIFICATIONS Five (5) years' experience operating and maintain DDC control systems for HVAC and lighting control; progressively responsible skilled journey level experience diagnosing, repairing and maintaining large, complex HVAC systems. Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and control systems, specifically Invensys/Robertshaw Controls and Distech Controls. Experience troubleshooting and rebuilding Invensys/Robertshaw VAV controllers; experience with installation and troubleshooting of Distech controllers; experience with the scheduling and programming functions of Tridium Niagara 4 software; the ability to design and install control sub-systems integrated with the campus automation system; comprehensive understanding of pneumatic, electric, and electronic DDC control systems; must understand programming logic, schematic drawings, ladder diagrams, and be able to generate the same from a sequence of operation statement; knowledge of networking operations; understanding and knowledge in the use of Tridium Niagara AX and Niagara 4 software; ability to customize system software and to build and develop web based graphic screens required to operate and monitor the DDC and water control systems; ability to set up software, hardware, workstations and upgrade as necessary; college Level building automation courses or previous experience with DDC control systems; ability to create worksheets and reports utilizing Microsoft Excel and Word; and the ability to access programming of Distech controllers with Tridium Niagara 4 software and troubleshoot programming code is preferred. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
ABOUT THE POSITION The Facilitation/Mediation Specialist will conduct and facilitate parent education programs for general public; prepare recruitment materials for community activities and attend events; develop policies and procedures related to the department, manage documents through various phases including researching, drafting, reviewing, formatting, approval, posting and distribution. Clark County Department of Family Services is accepting applications for Part Time Facilitation/Mediation Specialist. Clark County Department of Family Services (DFS) is the local public agency whose role is to help keep children safe. The agency was formed in July 2002 in response to the merger of state and county child welfare services. Mission Statement Protecting children from abuse and neglect by partnering with our community to build safe, nurturing and stable families, to support family preservation when possible, to provide permanent families for those children who cannot safely return home and to ensure the well-being of children in our care. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. MINIMUM REQUIREMENTS Education and Experience: Facilitation/Mediation Specialist (Recruitment/Training, Policies & Procedures Units) Bachelor's Degree in one of the following areas: Behavioral Science, Business Administration, Child Development, Communications, Counseling, Criminal Justice, Early Childhood Education, Education, Health Science, Human Services, Marketing, Nursing, Psychology, Public Administration, Social Science, Social Services, Social Work, Sociology, Special Education or a related field. Facilitation/Mediation Specialist (Parenting Project Unit) Sixty (60) semester hours of college-level course work with a minimum of 15 semester hours in a behavioral science, AND equivalent to two (2) years of experience teaching or working with groups. A four (4) year degree or higher may be substituted for one (1) year of work experience. Preferred Qualifications: Ability to speak read and write English and Spanish (bilingual). In addition to the above: Two (2) years of full-time professional level experience providing protective casework/counseling services, assessments or treatment services in child welfare, social service, juvenile justice and/or residential setting. Licensing and Certification: Must possess a valid Nevada Class C driver's license at the time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. As indicated in NRS 432A.1773, any person hired to work in a licensed child care facility, who is responsible for the daily operations, administration or management of the child care facility must be at least 21 years of age. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, and weekends (including Holidays). EXAMPLES OF DUTIES Recruitment/Training - $20.00/hr Preparation of classroom to conduct Pre-Service training. - Co-facilitate in the Professional Caregiver Pre-Service Training of new and potential foster families. - Appropriately share lived experiences and applied foster parenting techniques with potential foster families. - Knowledgeable of community resources and skilled at public speaking. - Supportive of reunification to birth families. - Currently Licensed or previous licensed foster family in good standing. - Preparation of recruitment materials for community activities and attend community events. - Assist with set up and preparation of classroom to conduct information session. - Marketing or Public Relations experience preferred - Create and execute recruitment plan. - Relationship building with community Partnerships. - Able to accurately apply national and local data to inform recruitment materials. Policies and Procedures - $20.00/hour - The position focus is managing all aspects of Resource Development and Policy & Procedure creation and Parenting Project. - Managing entails tracking the document throughout various phases including researching, drafting, reviewing, formatting, approval, posting and distribution. - Researching the content online, in existing documents, other jurisdictions etc. - Facilitating group members such as Subject Matter Experts in completing Policy and Procedures, scribing the content from meetings, using a laptop and Smart Board, - Creating useable documents such as; minutes, policy content, assignments, email templates, etc. in Word, SharePoint, Excel - Provides document support (Clerical Assistant) such as formatting and scheduling meeting in Outlook. - Provides assistance to the full time policy and procedure staff in order to research. - Develop, modify and distribute policies and procedures relative to the department. - Arrange meetings with appropriate internal and external stakeholders. - Work closely with subject matter experts in order to ensure accuracy, needs and trends of policy development. - Ensure timeliness of policy development, edit and review policies prior to finalization. -May take lead role on assigned policy and may present such information to executive management. - Skill set, organized, efficient, proficient in document sharing software, good customer service, proficient writing skills that meet the needs of policy development, conduct effective research, ability to work in groups and independently. - Applicable laws, codes and regulations related to departmental operations, program, and activities; computer applications related to the work. - Record keeping and report writing principles and practices; business practices and processes of the department; information technology principles, techniques and procedures for administrative and business applications. - Characteristics of various computers and associated hardware. Job planning, prioritizing and scheduling techniques. -Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Parenting Project (Facilitator III) - $20.00/hour - Under the direct supervision of a Training Coordinator, conducts and facilitates parent education programs for the general public, court-referred individuals, and professional organizations. - Responsible for presenting curriculum, experiential activities and facilitating group interaction as designed. Seeks direction and reports to Training Coordinator regarding process, procedures and program status. - Knowledge of: basic principles of instruction; psycho-educational methods and techniques, group dynamics; family management and conflict resolution practices; family dynamics, including awareness of the role of culture in family life; techniques for dealing with a variety of socio-economic, ethnic and cultural backgrounds; community resources. - Has the ability to absorb, comprehend and present training information in an effective and interactive manner from formal training and informal learning experiences. - Demonstrates skill in applying training to presenting curriculum and facilitating program related content and experiential activities. - Uses discussion, problem solving and professional judgment to independently facilitate programs at a variety of community locations. Meets program standards are consistently. Parenting Project (Facilitator IV) - $23.00/hour - Has formal documented training in 4-6 separate evidence-based parent education programs (attach certificates and/or accreditation documentation for each program). Has 25-72 months of experience teaching evidence-based parent education programs having facilitated a minimum of 10 multi-session evidence-based programs annually during that time. - Demonstrates advanced facilitation skills and parent education knowledge. - Experienced in effectively working with a variety of parent population groups. Parenting Project (Facilitator V) - $25.00/hour - Has formal, documented training and experience in facilitating 7 or more separate evidence-based parent education programs (attach certificates and/or accreditation documentation for each program) - Has 73 months or more of teaching evidence-based parent education programs on a regular basis having facilitated a minimum of 20 multi-session evidence-based programs annually during that time. - Demonstrates advanced facilitation skills and parent education knowledge - Experienced in effectively working with a variety of parenting populations and specialized groups. Additional Responsibilities May Include: - Use a variety of standard office equipment, including a computer in the course of the work. - Utilizes a variety of software applications to create documents, maintain various spreadsheets, prepare a variety of materials for presentations, conduct research, and other related job functions, form and document design techniques. - Use computer software applications to develop and modify of various systems. - Attending program and staff development training, maintaining accurate records, ability to work with a variety of agencies and maintain effective working relationships. - Ability to creatively problem solve, maintain professional behavior and boundaries when working with groups, effectively administer assessment tools, manage program paperwork, and meeting critical timelines. - May serve as a program representative at speaking engagements, community outreach efforts and professional gatherings. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: Continuous
Feb 19, 2021
Part Time
ABOUT THE POSITION The Facilitation/Mediation Specialist will conduct and facilitate parent education programs for general public; prepare recruitment materials for community activities and attend events; develop policies and procedures related to the department, manage documents through various phases including researching, drafting, reviewing, formatting, approval, posting and distribution. Clark County Department of Family Services is accepting applications for Part Time Facilitation/Mediation Specialist. Clark County Department of Family Services (DFS) is the local public agency whose role is to help keep children safe. The agency was formed in July 2002 in response to the merger of state and county child welfare services. Mission Statement Protecting children from abuse and neglect by partnering with our community to build safe, nurturing and stable families, to support family preservation when possible, to provide permanent families for those children who cannot safely return home and to ensure the well-being of children in our care. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. MINIMUM REQUIREMENTS Education and Experience: Facilitation/Mediation Specialist (Recruitment/Training, Policies & Procedures Units) Bachelor's Degree in one of the following areas: Behavioral Science, Business Administration, Child Development, Communications, Counseling, Criminal Justice, Early Childhood Education, Education, Health Science, Human Services, Marketing, Nursing, Psychology, Public Administration, Social Science, Social Services, Social Work, Sociology, Special Education or a related field. Facilitation/Mediation Specialist (Parenting Project Unit) Sixty (60) semester hours of college-level course work with a minimum of 15 semester hours in a behavioral science, AND equivalent to two (2) years of experience teaching or working with groups. A four (4) year degree or higher may be substituted for one (1) year of work experience. Preferred Qualifications: Ability to speak read and write English and Spanish (bilingual). In addition to the above: Two (2) years of full-time professional level experience providing protective casework/counseling services, assessments or treatment services in child welfare, social service, juvenile justice and/or residential setting. Licensing and Certification: Must possess a valid Nevada Class C driver's license at the time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. As indicated in NRS 432A.1773, any person hired to work in a licensed child care facility, who is responsible for the daily operations, administration or management of the child care facility must be at least 21 years of age. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, and weekends (including Holidays). EXAMPLES OF DUTIES Recruitment/Training - $20.00/hr Preparation of classroom to conduct Pre-Service training. - Co-facilitate in the Professional Caregiver Pre-Service Training of new and potential foster families. - Appropriately share lived experiences and applied foster parenting techniques with potential foster families. - Knowledgeable of community resources and skilled at public speaking. - Supportive of reunification to birth families. - Currently Licensed or previous licensed foster family in good standing. - Preparation of recruitment materials for community activities and attend community events. - Assist with set up and preparation of classroom to conduct information session. - Marketing or Public Relations experience preferred - Create and execute recruitment plan. - Relationship building with community Partnerships. - Able to accurately apply national and local data to inform recruitment materials. Policies and Procedures - $20.00/hour - The position focus is managing all aspects of Resource Development and Policy & Procedure creation and Parenting Project. - Managing entails tracking the document throughout various phases including researching, drafting, reviewing, formatting, approval, posting and distribution. - Researching the content online, in existing documents, other jurisdictions etc. - Facilitating group members such as Subject Matter Experts in completing Policy and Procedures, scribing the content from meetings, using a laptop and Smart Board, - Creating useable documents such as; minutes, policy content, assignments, email templates, etc. in Word, SharePoint, Excel - Provides document support (Clerical Assistant) such as formatting and scheduling meeting in Outlook. - Provides assistance to the full time policy and procedure staff in order to research. - Develop, modify and distribute policies and procedures relative to the department. - Arrange meetings with appropriate internal and external stakeholders. - Work closely with subject matter experts in order to ensure accuracy, needs and trends of policy development. - Ensure timeliness of policy development, edit and review policies prior to finalization. -May take lead role on assigned policy and may present such information to executive management. - Skill set, organized, efficient, proficient in document sharing software, good customer service, proficient writing skills that meet the needs of policy development, conduct effective research, ability to work in groups and independently. - Applicable laws, codes and regulations related to departmental operations, program, and activities; computer applications related to the work. - Record keeping and report writing principles and practices; business practices and processes of the department; information technology principles, techniques and procedures for administrative and business applications. - Characteristics of various computers and associated hardware. Job planning, prioritizing and scheduling techniques. -Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Parenting Project (Facilitator III) - $20.00/hour - Under the direct supervision of a Training Coordinator, conducts and facilitates parent education programs for the general public, court-referred individuals, and professional organizations. - Responsible for presenting curriculum, experiential activities and facilitating group interaction as designed. Seeks direction and reports to Training Coordinator regarding process, procedures and program status. - Knowledge of: basic principles of instruction; psycho-educational methods and techniques, group dynamics; family management and conflict resolution practices; family dynamics, including awareness of the role of culture in family life; techniques for dealing with a variety of socio-economic, ethnic and cultural backgrounds; community resources. - Has the ability to absorb, comprehend and present training information in an effective and interactive manner from formal training and informal learning experiences. - Demonstrates skill in applying training to presenting curriculum and facilitating program related content and experiential activities. - Uses discussion, problem solving and professional judgment to independently facilitate programs at a variety of community locations. Meets program standards are consistently. Parenting Project (Facilitator IV) - $23.00/hour - Has formal documented training in 4-6 separate evidence-based parent education programs (attach certificates and/or accreditation documentation for each program). Has 25-72 months of experience teaching evidence-based parent education programs having facilitated a minimum of 10 multi-session evidence-based programs annually during that time. - Demonstrates advanced facilitation skills and parent education knowledge. - Experienced in effectively working with a variety of parent population groups. Parenting Project (Facilitator V) - $25.00/hour - Has formal, documented training and experience in facilitating 7 or more separate evidence-based parent education programs (attach certificates and/or accreditation documentation for each program) - Has 73 months or more of teaching evidence-based parent education programs on a regular basis having facilitated a minimum of 20 multi-session evidence-based programs annually during that time. - Demonstrates advanced facilitation skills and parent education knowledge - Experienced in effectively working with a variety of parenting populations and specialized groups. Additional Responsibilities May Include: - Use a variety of standard office equipment, including a computer in the course of the work. - Utilizes a variety of software applications to create documents, maintain various spreadsheets, prepare a variety of materials for presentations, conduct research, and other related job functions, form and document design techniques. - Use computer software applications to develop and modify of various systems. - Attending program and staff development training, maintaining accurate records, ability to work with a variety of agencies and maintain effective working relationships. - Ability to creatively problem solve, maintain professional behavior and boundaries when working with groups, effectively administer assessment tools, manage program paperwork, and meeting critical timelines. - May serve as a program representative at speaking engagements, community outreach efforts and professional gatherings. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: Continuous
Kitsap County
Port Orchard, Washington, United States
OVERVIEW Make a difference in your community. Become a part of the Kitsap County team! Do what you love, while serving the citizens where you live. The Human Services Division of Aging and Long Term Care exists to serve the needs of older adults and adults with disabilities, their families, and caregivers residing in Kitsap County. We currently have an exciting opportunity for a Case Management Specialist to join our team in support of the Medicaid Alternative Care and Tailored Supports for Older Adults (MAC/TSOA) program, which includes specialized case management work supporting functionally impaired adults and their caregivers. Duties can include use of health assessment tools, conducting comprehensive screenings and assessments to determine program and service eligibility, developing care plans, referrals to relevant programs, authorizing and coordinating services, tracking client monthly service budgets and adjusting authorized services as needed, discharge planning with clients, family members, and caregivers. Our new team member will have knowledge of the local aging, medical, and social services network services as well as issues related to aging, disability, and caregivers. Successful applicants will have a philosophy of coordinating care in a client-centered manner, and have the ability to manage complex interventions across diverse professional disciplines and service systems. Must have professional case management ethics and the ability to establish and maintain a professional demeanor and effective working relationships. Must also have the knowledge and ability to compile, prepare, and tabulate statistical data and reports, engage difficult to serve individuals, care coordination, and be able to work independently in the office and the field. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Bachelor's degree in behavior or health sciences AND two years of paid, on-the-job social service experience OR A general Bachelor's degree from a college or university accredited by an agency recognized by the U.S. Department of Education or equivalent AND four years of paid, on-the-job social service experience. Preferred Education and Experience Master's degree in behavioral or health sciences with one year of social service experience is preferred. Driving Requirements The successful incumbent must meet the driving requirements of this position and comply with the Kitsap County Vehicle Use Policy.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle UsePolicy. This position is categorized as: Category 2 : Driver operates a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. Criminal Conviction Standards : The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/sites/default/files/FSA/bccu/documents/Secretary%27sCrimesListforALLPrograms.pd f PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting, in community agencies, and in clients' homes. Incumbents may be exposed to unsanitary conditions in clients' homes. Incumbents may be exposed to animals in clients' homes (i.e. dogs or cats). ILLUSTRATIVE EXAMPLE OF DUTIES Use state-based computerized assessment tools (CARE, TCARE, GetCare) to determine client's eligibility for Medicaid Alternative Care and Tailored Supports for Older Adults (MAC/TSOA) Program. Conduct home visits and provide ongoing contact with clients and review of their needs to determine need for service plan revision. Monitor for return of signed documents and applications, within required timeline, for clients to continue receiving services under the program. Perform discharge/service termination planning when/if it is determined that client is no longer eligible for services. Maintain a professional level of knowledge regarding local, state, and federal regulations, laws, and ordinances pertaining to programs and services for functionally impaired adults and their caregivers. Provide information, community presentations and make referrals to professional inter-disciplinary teams to ensure that appropriate care is provided. Crisis Intervention - Provide supportive counseling to vulnerable adults and their caregivers who are functionally, mentally, and/or physically unable to care for themselves. Develop and maintain complete client files documenting all activities performed and services authorized in coordination with the client, family members/significant others, and other agencies. Conduct interviews and perform comprehensive assessments to determine appropriate support and care levels; determine what formal and informal support resources are available, as well as eligibility for other services. Develop and maintain complete, comprehensive client files. Represent the division in a professional manner, providing outreach and marketing services to the public as needed. Remain current on local service providers; conduct research regarding new resources and services. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings across all Aging divisions for up to six (6) months. Work hours for this position are typically Monday - Friday, 8 a.m. - 4:30 p.m. Closing Date/Time: 5/10/2021 11:59 PM Pacific
Apr 13, 2021
Full Time
OVERVIEW Make a difference in your community. Become a part of the Kitsap County team! Do what you love, while serving the citizens where you live. The Human Services Division of Aging and Long Term Care exists to serve the needs of older adults and adults with disabilities, their families, and caregivers residing in Kitsap County. We currently have an exciting opportunity for a Case Management Specialist to join our team in support of the Medicaid Alternative Care and Tailored Supports for Older Adults (MAC/TSOA) program, which includes specialized case management work supporting functionally impaired adults and their caregivers. Duties can include use of health assessment tools, conducting comprehensive screenings and assessments to determine program and service eligibility, developing care plans, referrals to relevant programs, authorizing and coordinating services, tracking client monthly service budgets and adjusting authorized services as needed, discharge planning with clients, family members, and caregivers. Our new team member will have knowledge of the local aging, medical, and social services network services as well as issues related to aging, disability, and caregivers. Successful applicants will have a philosophy of coordinating care in a client-centered manner, and have the ability to manage complex interventions across diverse professional disciplines and service systems. Must have professional case management ethics and the ability to establish and maintain a professional demeanor and effective working relationships. Must also have the knowledge and ability to compile, prepare, and tabulate statistical data and reports, engage difficult to serve individuals, care coordination, and be able to work independently in the office and the field. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Bachelor's degree in behavior or health sciences AND two years of paid, on-the-job social service experience OR A general Bachelor's degree from a college or university accredited by an agency recognized by the U.S. Department of Education or equivalent AND four years of paid, on-the-job social service experience. Preferred Education and Experience Master's degree in behavioral or health sciences with one year of social service experience is preferred. Driving Requirements The successful incumbent must meet the driving requirements of this position and comply with the Kitsap County Vehicle Use Policy.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle UsePolicy. This position is categorized as: Category 2 : Driver operates a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. Criminal Conviction Standards : The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/sites/default/files/FSA/bccu/documents/Secretary%27sCrimesListforALLPrograms.pd f PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting, in community agencies, and in clients' homes. Incumbents may be exposed to unsanitary conditions in clients' homes. Incumbents may be exposed to animals in clients' homes (i.e. dogs or cats). ILLUSTRATIVE EXAMPLE OF DUTIES Use state-based computerized assessment tools (CARE, TCARE, GetCare) to determine client's eligibility for Medicaid Alternative Care and Tailored Supports for Older Adults (MAC/TSOA) Program. Conduct home visits and provide ongoing contact with clients and review of their needs to determine need for service plan revision. Monitor for return of signed documents and applications, within required timeline, for clients to continue receiving services under the program. Perform discharge/service termination planning when/if it is determined that client is no longer eligible for services. Maintain a professional level of knowledge regarding local, state, and federal regulations, laws, and ordinances pertaining to programs and services for functionally impaired adults and their caregivers. Provide information, community presentations and make referrals to professional inter-disciplinary teams to ensure that appropriate care is provided. Crisis Intervention - Provide supportive counseling to vulnerable adults and their caregivers who are functionally, mentally, and/or physically unable to care for themselves. Develop and maintain complete client files documenting all activities performed and services authorized in coordination with the client, family members/significant others, and other agencies. Conduct interviews and perform comprehensive assessments to determine appropriate support and care levels; determine what formal and informal support resources are available, as well as eligibility for other services. Develop and maintain complete, comprehensive client files. Represent the division in a professional manner, providing outreach and marketing services to the public as needed. Remain current on local service providers; conduct research regarding new resources and services. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings across all Aging divisions for up to six (6) months. Work hours for this position are typically Monday - Friday, 8 a.m. - 4:30 p.m. Closing Date/Time: 5/10/2021 11:59 PM Pacific
Location 2005 Hilltop Circle Roseville, 95747 Description FINAL FILING DATE: We are accepting applications until closing at 5 pm, April 23, 2021 IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Industrial Waste Specialist in the Environmental Utilities Department. The normal work schedule is Monday through Friday, 7am -3:30 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. DEFINITION To perform technical duties that support and ensure compliance with the City's Industrial Waste Pretreatment Program compliance with local, State, and Federal requirements; to issue and renew industrial discharge permits; and to perform related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Environmental Utilities Compliance Administrator. Exercises technical and functional supervision over other technical staff, as appropriate. EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Interpret and enforce pretreatment regulations; inspect industrial facilities to ensure compliance with Environmental Protection Agency (EPA), Regional Water Quality Control Board (RWQCB), and City pretreatment regulations. Issue and renew industrial discharge permits for new and existing industries; maintain complete and accurate industrial user performance/compliance records. Enter laboratory data into a computer system for further analysis and reporting purposes; maintain laboratory records, chain of custodies and prepare required reports; prepare and upload EDD files from contract labs to the HDR; update and institute necessary changes to the HDR IW database. Maintain and enforce the City's Fats, Oil and Grease Program; issue and renew Food Service Establishment (FSE) permits. Collect wastewater from industrial facilities, potable water, swimming pool and surface water samples for chemical, bacteriological and biological analysis to ensure compliance with local, State, and Federal regulations. Set up, calibrate, and operate a variety of field instruments such as pH, conductivity, dissolved oxygen meters and portable composite/discrete samplers. Respond to inquiries from the public about water and wastewater issues. Maintain professional relationships with industrial users; respond to their inquiries and serve as a technical resource; interpret regulations and advise industrial users on actions to ensure compliance. Prepare detailed written and oral reports of inspections and prepare related correspondence; prepare required quarterly and annual Industrial Pretreatment reports; monitor submission of compliance reports from categorical industries and other permitted users. Communicate and coordinate with regional partners to ensure consistent interpretation of pretreatment regulations. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of : Wastewater treatment processes used in monitoring the effectiveness of such processes. Operation and maintenance of equipment used for the control of industrial waste; laws and ordinances governing the treatment, control and discharge of industrial waste. Principles and practices of biology, chemistry and bacteriology, including methods and techniques of laboratory testing and analysis. Pertinent local, State and Federal ordinances, laws, and regulations. Ability to : Perform technical duties in the collection and testing of wastewater, drinking water, sludge, industrial waste, surface water, and other related sample sources; check pretreatment facility plans. On a continuous basis, know and understand operations, and observe safety rules; analyze problem equipment and/or procedures; know and apply techniques and terminology; communicate and explain test results to others. Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when performing various field site sampling duties; perform simple and power grasping, pushing, pulling, and fine manipulation; use telephone, computer or communicate through written means; and lift or carry weight of 75 pounds or less. Use a personal computer and various programs to enter, maintain, and analyze data, and to prepare reports and correspondence. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EXPERIENCE AND TRAINING Experience : Three years of increasingly responsible experience in the collection and analysis of industrial and other wastewater/water samples. AND Training : A Bachelor's degree from an accredited college or university, preferably with major course work in chemistry, bacteriology, biology or a related field. License or Certificate : Possession of a valid California driver's license by date of appointment. Possession of a California Water Environment Association Grade 2 Environmental Compliance Inspector Certificate within one year of appointment. SUPPLEMENTAL QUESTIONNAIRE Your responses to questions 2-3, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. How many years of experience do you have in the collection and analysis of industrial and other wastewater/water samples? Less than 3 years 3-4 Years 4-5 Years 5-6 Years 6-7 Years 7+ Years Please list the type of degree you have and what you majored in. Describe your work experience with wastewater pretreatment programs and source control programs Describe your experience as it relates to interpreting and applying environmental regulations and decision making for compliance and enforcement. Please include any specific experience you have with water pollution control technologies. 7. Describe your experience source tracing of pollutants impacting the storm water or wastewater system. 8. Describe your experience in preparing reports or correspondence to staff, regulatory agencies, and/or businesses. 9. Describe any enforcement actions against an industry or business in which you have been involved. 10. Describe any large projects you have developed, managed or maintained. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant's experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. Benefits For more information regarding the City's benefits, visit our website at here . This position is in Local 39. Special Instructions The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Apr 10, 2021
Full Time
Location 2005 Hilltop Circle Roseville, 95747 Description FINAL FILING DATE: We are accepting applications until closing at 5 pm, April 23, 2021 IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Industrial Waste Specialist in the Environmental Utilities Department. The normal work schedule is Monday through Friday, 7am -3:30 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. DEFINITION To perform technical duties that support and ensure compliance with the City's Industrial Waste Pretreatment Program compliance with local, State, and Federal requirements; to issue and renew industrial discharge permits; and to perform related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Environmental Utilities Compliance Administrator. Exercises technical and functional supervision over other technical staff, as appropriate. EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Interpret and enforce pretreatment regulations; inspect industrial facilities to ensure compliance with Environmental Protection Agency (EPA), Regional Water Quality Control Board (RWQCB), and City pretreatment regulations. Issue and renew industrial discharge permits for new and existing industries; maintain complete and accurate industrial user performance/compliance records. Enter laboratory data into a computer system for further analysis and reporting purposes; maintain laboratory records, chain of custodies and prepare required reports; prepare and upload EDD files from contract labs to the HDR; update and institute necessary changes to the HDR IW database. Maintain and enforce the City's Fats, Oil and Grease Program; issue and renew Food Service Establishment (FSE) permits. Collect wastewater from industrial facilities, potable water, swimming pool and surface water samples for chemical, bacteriological and biological analysis to ensure compliance with local, State, and Federal regulations. Set up, calibrate, and operate a variety of field instruments such as pH, conductivity, dissolved oxygen meters and portable composite/discrete samplers. Respond to inquiries from the public about water and wastewater issues. Maintain professional relationships with industrial users; respond to their inquiries and serve as a technical resource; interpret regulations and advise industrial users on actions to ensure compliance. Prepare detailed written and oral reports of inspections and prepare related correspondence; prepare required quarterly and annual Industrial Pretreatment reports; monitor submission of compliance reports from categorical industries and other permitted users. Communicate and coordinate with regional partners to ensure consistent interpretation of pretreatment regulations. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of : Wastewater treatment processes used in monitoring the effectiveness of such processes. Operation and maintenance of equipment used for the control of industrial waste; laws and ordinances governing the treatment, control and discharge of industrial waste. Principles and practices of biology, chemistry and bacteriology, including methods and techniques of laboratory testing and analysis. Pertinent local, State and Federal ordinances, laws, and regulations. Ability to : Perform technical duties in the collection and testing of wastewater, drinking water, sludge, industrial waste, surface water, and other related sample sources; check pretreatment facility plans. On a continuous basis, know and understand operations, and observe safety rules; analyze problem equipment and/or procedures; know and apply techniques and terminology; communicate and explain test results to others. Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when performing various field site sampling duties; perform simple and power grasping, pushing, pulling, and fine manipulation; use telephone, computer or communicate through written means; and lift or carry weight of 75 pounds or less. Use a personal computer and various programs to enter, maintain, and analyze data, and to prepare reports and correspondence. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EXPERIENCE AND TRAINING Experience : Three years of increasingly responsible experience in the collection and analysis of industrial and other wastewater/water samples. AND Training : A Bachelor's degree from an accredited college or university, preferably with major course work in chemistry, bacteriology, biology or a related field. License or Certificate : Possession of a valid California driver's license by date of appointment. Possession of a California Water Environment Association Grade 2 Environmental Compliance Inspector Certificate within one year of appointment. SUPPLEMENTAL QUESTIONNAIRE Your responses to questions 2-3, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. How many years of experience do you have in the collection and analysis of industrial and other wastewater/water samples? Less than 3 years 3-4 Years 4-5 Years 5-6 Years 6-7 Years 7+ Years Please list the type of degree you have and what you majored in. Describe your work experience with wastewater pretreatment programs and source control programs Describe your experience as it relates to interpreting and applying environmental regulations and decision making for compliance and enforcement. Please include any specific experience you have with water pollution control technologies. 7. Describe your experience source tracing of pollutants impacting the storm water or wastewater system. 8. Describe your experience in preparing reports or correspondence to staff, regulatory agencies, and/or businesses. 9. Describe any enforcement actions against an industry or business in which you have been involved. 10. Describe any large projects you have developed, managed or maintained. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant's experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. Benefits For more information regarding the City's benefits, visit our website at here . This position is in Local 39. Special Instructions The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Description This position will work with Adult Protective Services and Adult Services. The incumbent must have the ability to conduct investigations, interact with community partners, and utilize critical thinking in the assessment of safety and risk, and the development of plans for services. The Hanover Department of Social Services is seeking an individual that is committed to meeting the needs of the aged-population in a mid-sized community. Telework opportunities available. General Description: This is a professional position. The incumbent performs complex tasks in the provision of social services, such as child day care, adult services, foster care, adoption, and prevention services. The Family Services Specialist may also conduct Child Protective Services investigations and assessments and provide ongoing Services. Organization: The Family Services Specialist is part of Hanover County's Career Development Program (CD). The Family Services Specialist Ladder has four (4) levels: Family Services Specialist I, II, III, and Senior. The Family Services Specialist reports to a Family Services Supervisor and supervises no staff. Essential Functions: Interviews customers to assess needs and/or assign to appropriate groups; Interviews all parties involved; assesses immediate and long-term dangers/risks to children/adults; interviews customers to resolve complaints; Performs investigative duties to include screens referrals for validity and complaints of exploitation, neglect, and/or abuse of children, the elderly, and/or persons with disability; Provides persons, families, or vulnerable populations with the psychosocial support needed to cope with chronic, acute, or terminal illnesses, neglect and abuse (Senior); Ensures that reports of suspected abuse/neglect are assigned to appropriate staff; Ensures that the local department has staff on duty 24 hours per day, seven days per week to respond to reports of abuse/neglect (Senior); Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care; Provides guidance, consultation and supervision to other staff in the absence of the supervisor (Senior); Prepares social histories; Represents the agency in both civil and criminal court proceedings which involves interpreting laws, filing petitions, preparing court records, testifying before the court, preparing witnesses for examination, and compiling evidence; Attends court, testifies in court and coordinates cases with attorneys; Provides reports for court such as guardianship report; Testifies in criminal and civil cases; prepares court ordered home assessments and custody home studies; Provides direct intervention and service delivery for difficult, complex social work cases, and coordinates casework; Provides case management services to monitor compliance; Develops and conducts training for staff, interns and other professionals in the community; Conducts field visits to residential facilities, consults with therapists and residential staff and participates in the staffing and planning of meetings; Functions as a lead worker providing guidance and training to other staff (Senior); Coordinates program functions, develops programs, and evaluates materials; Monitors, coordinates and administers specific assigned programs; Coordinates services within specific area of responsibility; Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; Develops, writes, and/or reviews service plans documenting goals, objectives and details of the services provided for each case to meet identified customer needs in areas such as physical/mental health, housing, and presents cases to determine appropriate services; Tracks expenditures, prepares/submits budget estimates and ensures payment for services; Interprets laws, policies and regulations as applied to specific area of responsibility; Completes necessary federal, state and local planning and reporting requirements; Manages program waiting lists; Trains foster parents; submits progress reports to the court; Refers families to treatment resources within the community; Transports children to placements, meetings, therapy sessions, doctor and dental appointments, and for visitation with families; Provides parent education and support for families in target population; Conducts intensive in-home counseling; prepares reports to referral sources regarding status of various interventions; Conducts studies such as companion and adult foster care provider and pre-admission screenings for nursing home/community-based care and assisted living; Informs clients of service programs and the rules and regulations, and right to participate; Conducts overall monitoring of programs in specific area of responsibility; Serves as resource to clients and the community in area of expertise; Monitors caseloads and assigns cases to staff (Senior); Provides program administration and caseload management services; Conducts visits and maintains contact with other professionals; Accompanies victims and their families to court appearances; Serves as support for the family; files petitions; Establishes and maintains case records; Codes, enters and updates new and on-going cases in the state computer information system; Represents the agency at various functions such as making speeches at civic and business associations, providing training and workshops on child/adult abuse and neglect for public and private organizations. Provides direct services as appropriate; Participates on committees and teams as needed to plan services, etc.; May provide employment services to benefit program recipients; Develops community resources (Senior); Trains Family Services Specialist as needed (Senior); May develop procedures to review and evaluate unit programs and operations (Senior); Performs related work as assigned. Working Conditions: A. Hazards Customers - May have contact with hostile families and children. Conditions - May perform investigations and home visits in less than adequate living conditions. B. Environment Office Field C. Physical Effort Policy Manual - Must be able to lift up to fifteen (15) pounds. D. Non-exempt Knowledge, Skills and Abilities: Knowledge of Family Services/social work theories, standards and practices, including knowledge of intervention and treatment techniques and professional ethics sufficient to enhance the client's level of functioning is required. Also requires knowledge of human behavior, development and family dynamics. Knowledge of motivational theory; laws, policies, and regulations relating to human services program areas; investigation and interviewing techniques, needs assessment processes; procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions; therapeutic treatment technique; and for career counseling and guidance, desired. Knowledge of relevant community and public resources, preferred. Must be able to demonstrate computer literacy, preferably in Microsoft Office and OASIS software. Ability to apply crisis intervention methods and counseling techniques is required. Must be able to organize/prioritize work, and communicate effectively - both orally and in writing. Familiarity with child welfare laws/adult services rules and regulations, desired. Ability to analyze case information to make sound judgments; work in stressful situations and maintain diplomacy; establish and maintain effective relationships with others; and stay abreast of current trends and developments in the social work field. Education, Experience and Training: Requires a Bachelor's Degree in a human services field or a Bachelor's Degree in any field accompanied by a minimum of two(2) years' related experience. Family Services experience, preferred. Special Conditions : Valid Commonwealth of Virginia Driver's License or ability to travel to investigation sites as needed Criminal Records Check, including fingerprinting CANIS (Child Abuse and Neglect Information System) Records Check Twelve-month probationary period Work beyond normal work schedules -- including On-call Rotations, weekends, holidays and nights Mandatory Participant in the Citizen Emergency Response On-call Plan Closing Date/Time:
Mar 23, 2021
Full Time
Description This position will work with Adult Protective Services and Adult Services. The incumbent must have the ability to conduct investigations, interact with community partners, and utilize critical thinking in the assessment of safety and risk, and the development of plans for services. The Hanover Department of Social Services is seeking an individual that is committed to meeting the needs of the aged-population in a mid-sized community. Telework opportunities available. General Description: This is a professional position. The incumbent performs complex tasks in the provision of social services, such as child day care, adult services, foster care, adoption, and prevention services. The Family Services Specialist may also conduct Child Protective Services investigations and assessments and provide ongoing Services. Organization: The Family Services Specialist is part of Hanover County's Career Development Program (CD). The Family Services Specialist Ladder has four (4) levels: Family Services Specialist I, II, III, and Senior. The Family Services Specialist reports to a Family Services Supervisor and supervises no staff. Essential Functions: Interviews customers to assess needs and/or assign to appropriate groups; Interviews all parties involved; assesses immediate and long-term dangers/risks to children/adults; interviews customers to resolve complaints; Performs investigative duties to include screens referrals for validity and complaints of exploitation, neglect, and/or abuse of children, the elderly, and/or persons with disability; Provides persons, families, or vulnerable populations with the psychosocial support needed to cope with chronic, acute, or terminal illnesses, neglect and abuse (Senior); Ensures that reports of suspected abuse/neglect are assigned to appropriate staff; Ensures that the local department has staff on duty 24 hours per day, seven days per week to respond to reports of abuse/neglect (Senior); Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care; Provides guidance, consultation and supervision to other staff in the absence of the supervisor (Senior); Prepares social histories; Represents the agency in both civil and criminal court proceedings which involves interpreting laws, filing petitions, preparing court records, testifying before the court, preparing witnesses for examination, and compiling evidence; Attends court, testifies in court and coordinates cases with attorneys; Provides reports for court such as guardianship report; Testifies in criminal and civil cases; prepares court ordered home assessments and custody home studies; Provides direct intervention and service delivery for difficult, complex social work cases, and coordinates casework; Provides case management services to monitor compliance; Develops and conducts training for staff, interns and other professionals in the community; Conducts field visits to residential facilities, consults with therapists and residential staff and participates in the staffing and planning of meetings; Functions as a lead worker providing guidance and training to other staff (Senior); Coordinates program functions, develops programs, and evaluates materials; Monitors, coordinates and administers specific assigned programs; Coordinates services within specific area of responsibility; Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; Develops, writes, and/or reviews service plans documenting goals, objectives and details of the services provided for each case to meet identified customer needs in areas such as physical/mental health, housing, and presents cases to determine appropriate services; Tracks expenditures, prepares/submits budget estimates and ensures payment for services; Interprets laws, policies and regulations as applied to specific area of responsibility; Completes necessary federal, state and local planning and reporting requirements; Manages program waiting lists; Trains foster parents; submits progress reports to the court; Refers families to treatment resources within the community; Transports children to placements, meetings, therapy sessions, doctor and dental appointments, and for visitation with families; Provides parent education and support for families in target population; Conducts intensive in-home counseling; prepares reports to referral sources regarding status of various interventions; Conducts studies such as companion and adult foster care provider and pre-admission screenings for nursing home/community-based care and assisted living; Informs clients of service programs and the rules and regulations, and right to participate; Conducts overall monitoring of programs in specific area of responsibility; Serves as resource to clients and the community in area of expertise; Monitors caseloads and assigns cases to staff (Senior); Provides program administration and caseload management services; Conducts visits and maintains contact with other professionals; Accompanies victims and their families to court appearances; Serves as support for the family; files petitions; Establishes and maintains case records; Codes, enters and updates new and on-going cases in the state computer information system; Represents the agency at various functions such as making speeches at civic and business associations, providing training and workshops on child/adult abuse and neglect for public and private organizations. Provides direct services as appropriate; Participates on committees and teams as needed to plan services, etc.; May provide employment services to benefit program recipients; Develops community resources (Senior); Trains Family Services Specialist as needed (Senior); May develop procedures to review and evaluate unit programs and operations (Senior); Performs related work as assigned. Working Conditions: A. Hazards Customers - May have contact with hostile families and children. Conditions - May perform investigations and home visits in less than adequate living conditions. B. Environment Office Field C. Physical Effort Policy Manual - Must be able to lift up to fifteen (15) pounds. D. Non-exempt Knowledge, Skills and Abilities: Knowledge of Family Services/social work theories, standards and practices, including knowledge of intervention and treatment techniques and professional ethics sufficient to enhance the client's level of functioning is required. Also requires knowledge of human behavior, development and family dynamics. Knowledge of motivational theory; laws, policies, and regulations relating to human services program areas; investigation and interviewing techniques, needs assessment processes; procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions; therapeutic treatment technique; and for career counseling and guidance, desired. Knowledge of relevant community and public resources, preferred. Must be able to demonstrate computer literacy, preferably in Microsoft Office and OASIS software. Ability to apply crisis intervention methods and counseling techniques is required. Must be able to organize/prioritize work, and communicate effectively - both orally and in writing. Familiarity with child welfare laws/adult services rules and regulations, desired. Ability to analyze case information to make sound judgments; work in stressful situations and maintain diplomacy; establish and maintain effective relationships with others; and stay abreast of current trends and developments in the social work field. Education, Experience and Training: Requires a Bachelor's Degree in a human services field or a Bachelor's Degree in any field accompanied by a minimum of two(2) years' related experience. Family Services experience, preferred. Special Conditions : Valid Commonwealth of Virginia Driver's License or ability to travel to investigation sites as needed Criminal Records Check, including fingerprinting CANIS (Child Abuse and Neglect Information System) Records Check Twelve-month probationary period Work beyond normal work schedules -- including On-call Rotations, weekends, holidays and nights Mandatory Participant in the Citizen Emergency Response On-call Plan Closing Date/Time:
Orange County, CA
Orange County, CA, United States
SUPERVISING BIOMETRIC IDENTIFICATION SPECIALIST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.5% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 2, 2021 - 1.2% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately . RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill a vacancy in this class, until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower level classifications. THE DIVISION The OC Crime Lab provides all public agencies in Orange County with services for the recognition, collection and evaluation of physical evidence from crime scenes. The OC Crime Lab is the only full-service, internationally accredited laboratory providing forensic analyses to all law enforcement and fire protection agencies in Orange County. The Division employs over 150 staff members, housed in a spacious, modern 100,000 square foot facility, serving the over 3 million residents of Orange County. THE OPPORTUNITY This position reports to an Assistant Director of the Crime Lab and is the supervising-level classification in the Biometric Identification Specialist Series. Under general supervision, incumbents oversee the activities of subordinate Biometric Identification Specialist positions, including supervising staff in assessing, identifying, classifying, searching and comparing biometric data in all forms (electronic, manual, etc.). The Supervising Biometric Identification Specialist is distinguished from subordinate Biometric Identification Specialist classifications in that the latter classifications do not have supervisory responsibilities for overseeing day-to-day biometric activities in the Crime Lab. SPECIAL REQUIREMENTS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). IDEAL CANDIDATE The ideal candidate will currently be certified as a Ten Print or Latent Print Examiner, possess five (5) years experience in the following: supervising Ten Print operations, working with vendors and business partners in the state of California; have experience working in an accredited forensic laboratory and possess three (3) years experience working in County level law enforcement agency. In addition, will possess strong critical thinking, be objective, organized, self-motivated; a strong decision-maker, have excellent work habit and foster positive relationships; be ethical. MINIMUM QUALIFICATIONS Knowledge of: Philosophy and principles of modern fingerprint examination Current biometric technologies, including fingerprints, palm prints, ABIS, biometric capture devices and computer networking Relevant statutes, regulations, ordinances and department policies, including law enforcement booking procedures California statutes that affect criminal and registrant biometric transactions and DNA collection Criminal law, including laws of arrest, search and seizure, and rules of evidence Principles and techniques of supervision related to training, directing and evaluating subordinates Principles of accreditation and quality assurance for biometric evaluation activities Ability to: Analyze, interpret, explain and apply relevant statutes, regulations, ordinances and department policies Troubleshoot complex hardware and software issues, and ability to understand, interpret and apply various specification documents and requirements Supervise, direct and evaluate a diverse staff Establish and maintain effective working relationships with those contacted in the course of work Utilize county and department specific technology and general office software programs Work independently or as a team to complete tasks; be proactive and show leadership skills Communicate effectively, both orally and in writing Present information and recommendations clearly and persuasively to various levels of personnel, including vendors, system users, and Orange County Crime Lab Cal-ID staff and management Develop and conduct trainings and presentations to groups of stakeholders Exercise independent judgment, problem-solve, and take initiative within established procedures and guidelines Read with comprehension and perform calculations Remain calm and be effective in emotional or controversial interactions, and in rapidly changing and difficult situations involving conflict Work non-traditional hours (such as holidays, weekends, evenings, and graveyard shift) and on-call based on departmental needs or assignment Independently reason logically to analyze data, reach valid conclusions and make sound recommendations Remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, and diverse stakeholder groups and interests MINIMUM REQUIREMENTS Education and Experience: Bachelor's degree from an accredited college or university with a combined minimum of 24 semester units in the fields of Science (such as formal, applied, natural or physical), Technology, Engineering or Mathematics (STEM) related courses. And A minimum of two (2) years as a Biometric Identification Specialist III within the County of Orange or five (5) years in a position outside the County of Orange performing the duties comparable to the Biometric Identification Specialist III classification. License/Certification: Valid California Driver License, Class C or higher, by date of appointment may be required for some positions. PHYSICAL, MENTAL, ENVIRONMENTAL and WORKING CONDITIONS Physical and Mental Requirements: Stamina to stand for 3 to 6 hours continuously. Ability to work while sitting for 6 to 10 hours continuously. Independent body mobility to sit, walk, stoop, bend, and reach. Manual dexterity to move fingers, wrists, hands or arms in any direction; pick up and manipulate or apply pressure to small objects and controls on tools or automated equipment. Fine manual dexterity to operate computers and a computer mouse, record information by hand or keyboard. Speak and hear well enough to communicate clearly and understandably, using some technical terminology, in person and by telephone during operation of machinery. Vision sufficient to read gauges, measuring instruments, fine or standard size text and computer screen. Visual acuity to review paper documents, monitor equipment display screens, computer screens, see at all distances, use both eyes and distinguish colors. Ability to wear protective eye equipment or eye protection as required or needed. Ability to exert sufficient force to lift or move objects weighing up to 25 pounds. Environmental and Working Conditions: Work is typically performed in an indoor climate-controlled office environment. Will be required to work in an area with noise, odors, moisture, frequent interruption of daily repetitive tasks and frequent abrupt changes in work schedule or assignments. May be required to drive a county vehicle or use county-approved means of transportation for job-related travel. Will have routine coworker interactions with department sworn and professional staff while handling requests from jails, courts, Coroner's office, and support services. Will also have frequent contact with county, state and federal law enforcement agencies and with contractors/vendors. Exposure to materials or fluids at a biohazard level of Class I to III and contagious diseases daily. Protective equipment, such as latex or non-latex gloves, shoe covers and facemasks may need to be worn while conducting job duties. RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel (Pass/Fail): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all the application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See resume" is not a qualifying response and will not be scored in lieu of the required information.) Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsd.org . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
Mar 16, 2021
Full Time
SUPERVISING BIOMETRIC IDENTIFICATION SPECIALIST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.5% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 2, 2021 - 1.2% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately . RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill a vacancy in this class, until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower level classifications. THE DIVISION The OC Crime Lab provides all public agencies in Orange County with services for the recognition, collection and evaluation of physical evidence from crime scenes. The OC Crime Lab is the only full-service, internationally accredited laboratory providing forensic analyses to all law enforcement and fire protection agencies in Orange County. The Division employs over 150 staff members, housed in a spacious, modern 100,000 square foot facility, serving the over 3 million residents of Orange County. THE OPPORTUNITY This position reports to an Assistant Director of the Crime Lab and is the supervising-level classification in the Biometric Identification Specialist Series. Under general supervision, incumbents oversee the activities of subordinate Biometric Identification Specialist positions, including supervising staff in assessing, identifying, classifying, searching and comparing biometric data in all forms (electronic, manual, etc.). The Supervising Biometric Identification Specialist is distinguished from subordinate Biometric Identification Specialist classifications in that the latter classifications do not have supervisory responsibilities for overseeing day-to-day biometric activities in the Crime Lab. SPECIAL REQUIREMENTS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). IDEAL CANDIDATE The ideal candidate will currently be certified as a Ten Print or Latent Print Examiner, possess five (5) years experience in the following: supervising Ten Print operations, working with vendors and business partners in the state of California; have experience working in an accredited forensic laboratory and possess three (3) years experience working in County level law enforcement agency. In addition, will possess strong critical thinking, be objective, organized, self-motivated; a strong decision-maker, have excellent work habit and foster positive relationships; be ethical. MINIMUM QUALIFICATIONS Knowledge of: Philosophy and principles of modern fingerprint examination Current biometric technologies, including fingerprints, palm prints, ABIS, biometric capture devices and computer networking Relevant statutes, regulations, ordinances and department policies, including law enforcement booking procedures California statutes that affect criminal and registrant biometric transactions and DNA collection Criminal law, including laws of arrest, search and seizure, and rules of evidence Principles and techniques of supervision related to training, directing and evaluating subordinates Principles of accreditation and quality assurance for biometric evaluation activities Ability to: Analyze, interpret, explain and apply relevant statutes, regulations, ordinances and department policies Troubleshoot complex hardware and software issues, and ability to understand, interpret and apply various specification documents and requirements Supervise, direct and evaluate a diverse staff Establish and maintain effective working relationships with those contacted in the course of work Utilize county and department specific technology and general office software programs Work independently or as a team to complete tasks; be proactive and show leadership skills Communicate effectively, both orally and in writing Present information and recommendations clearly and persuasively to various levels of personnel, including vendors, system users, and Orange County Crime Lab Cal-ID staff and management Develop and conduct trainings and presentations to groups of stakeholders Exercise independent judgment, problem-solve, and take initiative within established procedures and guidelines Read with comprehension and perform calculations Remain calm and be effective in emotional or controversial interactions, and in rapidly changing and difficult situations involving conflict Work non-traditional hours (such as holidays, weekends, evenings, and graveyard shift) and on-call based on departmental needs or assignment Independently reason logically to analyze data, reach valid conclusions and make sound recommendations Remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, and diverse stakeholder groups and interests MINIMUM REQUIREMENTS Education and Experience: Bachelor's degree from an accredited college or university with a combined minimum of 24 semester units in the fields of Science (such as formal, applied, natural or physical), Technology, Engineering or Mathematics (STEM) related courses. And A minimum of two (2) years as a Biometric Identification Specialist III within the County of Orange or five (5) years in a position outside the County of Orange performing the duties comparable to the Biometric Identification Specialist III classification. License/Certification: Valid California Driver License, Class C or higher, by date of appointment may be required for some positions. PHYSICAL, MENTAL, ENVIRONMENTAL and WORKING CONDITIONS Physical and Mental Requirements: Stamina to stand for 3 to 6 hours continuously. Ability to work while sitting for 6 to 10 hours continuously. Independent body mobility to sit, walk, stoop, bend, and reach. Manual dexterity to move fingers, wrists, hands or arms in any direction; pick up and manipulate or apply pressure to small objects and controls on tools or automated equipment. Fine manual dexterity to operate computers and a computer mouse, record information by hand or keyboard. Speak and hear well enough to communicate clearly and understandably, using some technical terminology, in person and by telephone during operation of machinery. Vision sufficient to read gauges, measuring instruments, fine or standard size text and computer screen. Visual acuity to review paper documents, monitor equipment display screens, computer screens, see at all distances, use both eyes and distinguish colors. Ability to wear protective eye equipment or eye protection as required or needed. Ability to exert sufficient force to lift or move objects weighing up to 25 pounds. Environmental and Working Conditions: Work is typically performed in an indoor climate-controlled office environment. Will be required to work in an area with noise, odors, moisture, frequent interruption of daily repetitive tasks and frequent abrupt changes in work schedule or assignments. May be required to drive a county vehicle or use county-approved means of transportation for job-related travel. Will have routine coworker interactions with department sworn and professional staff while handling requests from jails, courts, Coroner's office, and support services. Will also have frequent contact with county, state and federal law enforcement agencies and with contractors/vendors. Exposure to materials or fluids at a biohazard level of Class I to III and contagious diseases daily. Protective equipment, such as latex or non-latex gloves, shoe covers and facemasks may need to be worn while conducting job duties. RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel (Pass/Fail): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all the application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See resume" is not a qualifying response and will not be scored in lieu of the required information.) Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsd.org . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
ABOUT THE POSITION In addition to the above compensation, this position is eligible for certificate level two pay for incumbents that maintain a D3 and/or T3 or above certification at a rate of $295 per month . The City also offers competitive benefits including 100% City paid medical insurance coverage up to the PERS Choice PPO Plan, a generous tuition reimbursement program, and a "9/80" work schedule. Under general supervision incumbent is responsible for coordinating, implementing, and overseeing the Water Quality and Environmental Programs for the Utilities Division in the Public Works Department including water quality monitoring, sampling, and reporting; overseeing the City's recycled water; backflow prevention and cross connection control programs; and other technical projects and programs. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Duties may include, but are not limited to the following: Monitor, review, and analyze all applicable water quality and environmental regulations to ensure compliance for the City's water system. Establish, implement, maintain, and monitor the water quality and environmental programs for the City's water system. Oversee and coordinate water quality sampling and perform regulatory reporting. Oversee and maintain the backflow prevention and cross-connection control program. Coordinate, maintain, and monitor safety and other various training programs for Utilities staff to help minimize injuries and ensure compliance with all applicable regulatory requirements. Perform field inspections associated with various regulatory requirements. Oversee, monitor, and maintain recycled water user site compliance and inspection program including both inspection and coordination of new construction as well as annual visual inspections and shut down tests for existing recycled water user sites. Coordinate with and maintain working relationships with State Water Resources Control Board Division of Drinking Water and Los Angeles County Department of Public Health, Central Basin Municipal Water District, Los Angeles County Sanitation District, and others in the establishment and maintenance of recycled water use, backflow prevention and cross connection control, and compliance with water quality requirements Provide technical assistance, administrative support, and direction to lower level staff as needed in support of field operations. Coordinate with, and provide technical guidance to inspectors, consultants, contractors, vendors and other agencies in support of Utilities Division water supply projects and programs. Perform asset management and inventory control duties. Plan, schedule, coordinate, and train crew members in the assigned Utilities Section. Respond to issues of regulatory compliance and complaints from the public; respond to emergency calls from the public and other agencies, coordinating with other City staff as necessary; explain priorities, programs and policies to the public; provide appropriate follow-up. Perform other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALIFICATIONS DESIRABLE QUALIFICATIONS: Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Certifications/Education: Possession of Grade III California Department of Public Health Water Distribution (D3) and Grade II Water Treatment Certificate (T2); or ability to obtain the D3 and T2 certificates within two years of employment when one has a BS or BA degree. Bachelor's degree in Science, Engineering, or other related field emphasizing in water from an accredited college or university is desired. Experience: Three (3) years of full-time work experience in water quality and supply service, activities, and operations. Previous experience in a supervisory or lead capacity is highly desirable. Knowledge of: Various aspects of water system operations, general construction and maintenance procedures; equipment capabilities, limitations and safe operating characteristics; traffic laws, ordinances and regulation; operation of water facilities; regulations and requirements related to water supply and distribution system water quality control and use of recycled water; regulations and requirements related to backflow prevention and cross connection control; safety precautions and procedures used in water service work; principles and practices of supervision; current computer technology, modern office practices, methods and equipment. Ability to: Plan, direct, coordinate, and supervise the work of others; present ideas and communicate effectively in oral and written form; establish and maintain effective and cooperative working relations with those contacted in the performance of duties including the public, subordinates, and co-workers; meet schedules and time lines; perform work using a personal computer with proficiency in Microsoft Office program, utilizing Word and Excel; knowledge of general municipal computer software programs; follow City work rules and Department policies and procedures. ADDITIONAL INFORMATION License: Due to the performance of field duties, which requires operation of a City vehicle, a valid California Class C Driver's License to carry out the essential functions of the position and an acceptable driving record are required at the time of appointment and throughout employment. California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. PHYSICAL TASKS/ABILITIES: Possess physical mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties assigned. Ability to drive a City vehicle or the ability to utilize an alternative method of transportation to travel to different work sites and locations to carry out job-related duties. Require the ability to stand for long periods and/or walk long distances. Some walking may occur on sloping, slippery and/or uneven surfaces. Require the mobility to sit, stand, kneel, crawl, climb, crouch, stoop, reach, and bend. Require the ability to twist at the lower body, at the waist, and at the upper body. Require the mobility of both arms to reach and dexterity of hands to grasp and manipulate small and large objects or tools, from overhead to the ground positions. Perform work which involves twisting, bending, couching, reaching, grasping, lifting, pushing, pulling, moving and dragging of objects which may weigh approximately 75 pounds and up to 100 pounds. Based on job assignment, required to wear protective apparel including hardhats, gloves, goggles, respirators, face protectors, ear protection, aprons, coveralls, chain saw chaps, and steel toed shoes. Based on job assignment, may be required to work at heights above ground level. Utilities Division job assignments may require work in confined spaces. May be required to respond to emergency situations. Work performed in an office environment requires the performance of duties which require the ability to speak, hear, touch and see. Also the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh less than 25 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time. ENVIRONMENTAL CONDITIONS/EXPOSURES: Work performed outdoors (field work) with exposure to the weather. Based on job assignment, exposures may also include: contact with hot and cold surfaces, loud noises and exhaust fumes from equipment and vehicle engines, vibrations, working in close proximity to moving mechanical parts (mechanical hazards), electrical current (electrical hazards), vehicular traffic and confined spaces; and, contact with potential natural irritants such as vegetation, dust, soil, tree pollens, sawdust, etc. The incumbent stands and walks on level and uneven/slippery surfaces. Other work is performed in an office environment with moderate noise levels. Based on job assignment, may be exposed to chemicals including but not limited to: gasoline, diesel, motor oil, grease, paint thinner, strippers, solvents, ammonia, bleach, cleansers, volatile organic compounds, fertilizers and non-restricted pesticides. Selection/Testing Process: All applications materials received by the application deadline will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the candidate's preparation for the position. All information supplied by applicants is subject to verification. The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that demonstrates meeting the qualifications for the position as stated above. Please complete the employment application and supplemental questionnaire thoroughly and completely. Those applicants who most closely match the qualifications will be invited to participate in the testing/selection process which will consist of an appraisal exam (weighted 100%) before a panel of subject matter experts. The appraisal exam may consist of performance testing and/or an oral interview to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. Candidate(s) who complete testing with acceptable results will be placed on an Eligibility List to be considered by the Department's hiring authority. An employment offer is contingent upon acceptable results from a completed background review, including a Livescan fingerprint check. A pre-placement medical exam, including drug screen will be scheduled after the issuance of a conditional offer of employment. Closing Date/Time: 4/30/2021 5:30 PM Pacific
Apr 02, 2021
Full Time
ABOUT THE POSITION In addition to the above compensation, this position is eligible for certificate level two pay for incumbents that maintain a D3 and/or T3 or above certification at a rate of $295 per month . The City also offers competitive benefits including 100% City paid medical insurance coverage up to the PERS Choice PPO Plan, a generous tuition reimbursement program, and a "9/80" work schedule. Under general supervision incumbent is responsible for coordinating, implementing, and overseeing the Water Quality and Environmental Programs for the Utilities Division in the Public Works Department including water quality monitoring, sampling, and reporting; overseeing the City's recycled water; backflow prevention and cross connection control programs; and other technical projects and programs. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Duties may include, but are not limited to the following: Monitor, review, and analyze all applicable water quality and environmental regulations to ensure compliance for the City's water system. Establish, implement, maintain, and monitor the water quality and environmental programs for the City's water system. Oversee and coordinate water quality sampling and perform regulatory reporting. Oversee and maintain the backflow prevention and cross-connection control program. Coordinate, maintain, and monitor safety and other various training programs for Utilities staff to help minimize injuries and ensure compliance with all applicable regulatory requirements. Perform field inspections associated with various regulatory requirements. Oversee, monitor, and maintain recycled water user site compliance and inspection program including both inspection and coordination of new construction as well as annual visual inspections and shut down tests for existing recycled water user sites. Coordinate with and maintain working relationships with State Water Resources Control Board Division of Drinking Water and Los Angeles County Department of Public Health, Central Basin Municipal Water District, Los Angeles County Sanitation District, and others in the establishment and maintenance of recycled water use, backflow prevention and cross connection control, and compliance with water quality requirements Provide technical assistance, administrative support, and direction to lower level staff as needed in support of field operations. Coordinate with, and provide technical guidance to inspectors, consultants, contractors, vendors and other agencies in support of Utilities Division water supply projects and programs. Perform asset management and inventory control duties. Plan, schedule, coordinate, and train crew members in the assigned Utilities Section. Respond to issues of regulatory compliance and complaints from the public; respond to emergency calls from the public and other agencies, coordinating with other City staff as necessary; explain priorities, programs and policies to the public; provide appropriate follow-up. Perform other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALIFICATIONS DESIRABLE QUALIFICATIONS: Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Certifications/Education: Possession of Grade III California Department of Public Health Water Distribution (D3) and Grade II Water Treatment Certificate (T2); or ability to obtain the D3 and T2 certificates within two years of employment when one has a BS or BA degree. Bachelor's degree in Science, Engineering, or other related field emphasizing in water from an accredited college or university is desired. Experience: Three (3) years of full-time work experience in water quality and supply service, activities, and operations. Previous experience in a supervisory or lead capacity is highly desirable. Knowledge of: Various aspects of water system operations, general construction and maintenance procedures; equipment capabilities, limitations and safe operating characteristics; traffic laws, ordinances and regulation; operation of water facilities; regulations and requirements related to water supply and distribution system water quality control and use of recycled water; regulations and requirements related to backflow prevention and cross connection control; safety precautions and procedures used in water service work; principles and practices of supervision; current computer technology, modern office practices, methods and equipment. Ability to: Plan, direct, coordinate, and supervise the work of others; present ideas and communicate effectively in oral and written form; establish and maintain effective and cooperative working relations with those contacted in the performance of duties including the public, subordinates, and co-workers; meet schedules and time lines; perform work using a personal computer with proficiency in Microsoft Office program, utilizing Word and Excel; knowledge of general municipal computer software programs; follow City work rules and Department policies and procedures. ADDITIONAL INFORMATION License: Due to the performance of field duties, which requires operation of a City vehicle, a valid California Class C Driver's License to carry out the essential functions of the position and an acceptable driving record are required at the time of appointment and throughout employment. California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. PHYSICAL TASKS/ABILITIES: Possess physical mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties assigned. Ability to drive a City vehicle or the ability to utilize an alternative method of transportation to travel to different work sites and locations to carry out job-related duties. Require the ability to stand for long periods and/or walk long distances. Some walking may occur on sloping, slippery and/or uneven surfaces. Require the mobility to sit, stand, kneel, crawl, climb, crouch, stoop, reach, and bend. Require the ability to twist at the lower body, at the waist, and at the upper body. Require the mobility of both arms to reach and dexterity of hands to grasp and manipulate small and large objects or tools, from overhead to the ground positions. Perform work which involves twisting, bending, couching, reaching, grasping, lifting, pushing, pulling, moving and dragging of objects which may weigh approximately 75 pounds and up to 100 pounds. Based on job assignment, required to wear protective apparel including hardhats, gloves, goggles, respirators, face protectors, ear protection, aprons, coveralls, chain saw chaps, and steel toed shoes. Based on job assignment, may be required to work at heights above ground level. Utilities Division job assignments may require work in confined spaces. May be required to respond to emergency situations. Work performed in an office environment requires the performance of duties which require the ability to speak, hear, touch and see. Also the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh less than 25 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time. ENVIRONMENTAL CONDITIONS/EXPOSURES: Work performed outdoors (field work) with exposure to the weather. Based on job assignment, exposures may also include: contact with hot and cold surfaces, loud noises and exhaust fumes from equipment and vehicle engines, vibrations, working in close proximity to moving mechanical parts (mechanical hazards), electrical current (electrical hazards), vehicular traffic and confined spaces; and, contact with potential natural irritants such as vegetation, dust, soil, tree pollens, sawdust, etc. The incumbent stands and walks on level and uneven/slippery surfaces. Other work is performed in an office environment with moderate noise levels. Based on job assignment, may be exposed to chemicals including but not limited to: gasoline, diesel, motor oil, grease, paint thinner, strippers, solvents, ammonia, bleach, cleansers, volatile organic compounds, fertilizers and non-restricted pesticides. Selection/Testing Process: All applications materials received by the application deadline will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the candidate's preparation for the position. All information supplied by applicants is subject to verification. The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that demonstrates meeting the qualifications for the position as stated above. Please complete the employment application and supplemental questionnaire thoroughly and completely. Those applicants who most closely match the qualifications will be invited to participate in the testing/selection process which will consist of an appraisal exam (weighted 100%) before a panel of subject matter experts. The appraisal exam may consist of performance testing and/or an oral interview to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. Candidate(s) who complete testing with acceptable results will be placed on an Eligibility List to be considered by the Department's hiring authority. An employment offer is contingent upon acceptable results from a completed background review, including a Livescan fingerprint check. A pre-placement medical exam, including drug screen will be scheduled after the issuance of a conditional offer of employment. Closing Date/Time: 4/30/2021 5:30 PM Pacific
Position Description The City of Tacoma is currently recruiting for a highly motivated, energetic, customer service oriented, qualified candidate to serve as a first point-of-contact for IT related incidents and requests. The IT Helpdesk Specialist works directly with our employees to provide assistance, support, and documentation on our technologies. This position maintains, troubleshoots, and repairs computer hardware & software, wireless devices, network hardware, computer peripherals, and phones. Responsibilities Include: Review and process IT service and disruption tickets submitted through a self-service portal Log all relevant incident/service request details Allocate categorization and prioritization codes into the current IT Service Management tool Handle password resets, creation of network accounts, Active Directory maintenance, application/software support and inventory control Escalate more complex issues that cannot be resolved by the Service Desk staff to different internal IT service providers Assist in communicating IT service disruptions and change management activities Work collaboratively with the PC support staff Qualifications An equivalent combination to: Graduation from high school or GED Two years' experience operating computer and peripheral equipment, including one year's experience of technical customer service Some positions may require incumbents to successful pass a Criminal Justice Information Services (CJIS) background check Knowledge & Skills The ideal candidate will be able to provide excellent customer service, as well as the following knowledge and skills: Operation, troubleshooting/diagnosis, cleaning, and minor repair of computers, peripheral equipment Operations, procedures and corrective actions to take during troubleshooting Use of IT Service Management tools Work independently with little direction Successfully work together within Service Desk as well as cross-functional team dynamic Communicate effectively, both orally and in writing using tact, patience and courtesy. Read and interpret technical and operating instructions Analyze situations accurately and adopt an effective course of action Meet schedules and timelines Maintain records and prepare reports Lift boxes of paper and computer equipment Selection Process & Supplemental Information This recruitment is being managed by Alissa McLain, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma Tacoma is one of the nation's healthiest, safest, and most playful cities. We have daily access to stunning natural surroundings and a great quality of life. We are Washington's most diverse big city, with arts, culture, parks, and recreational opportunities that are envied by much larger cities. We recognize how lucky we are, but we know we can make it even better....TOGETHER! Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant developments such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! Apply All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Applicants who meet the minimum qualifications will have their supplemental question responses reviewed by a panel of subject matter experts as part of the civil service examination. Applicants who pass the examination will be placed on the eligible list for interview and hiring consideration. Applicants selected for interviews may be required to participate in a work problem prior to their interviews. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and WSCCCE Local 120. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. Should you have any questions about this position please call Human Resources at (253) 591-5400 before 5pm on the closing date. Closing Date/Time: 4/13/2021 5:00 PM Pacific
Apr 01, 2021
Full Time
Position Description The City of Tacoma is currently recruiting for a highly motivated, energetic, customer service oriented, qualified candidate to serve as a first point-of-contact for IT related incidents and requests. The IT Helpdesk Specialist works directly with our employees to provide assistance, support, and documentation on our technologies. This position maintains, troubleshoots, and repairs computer hardware & software, wireless devices, network hardware, computer peripherals, and phones. Responsibilities Include: Review and process IT service and disruption tickets submitted through a self-service portal Log all relevant incident/service request details Allocate categorization and prioritization codes into the current IT Service Management tool Handle password resets, creation of network accounts, Active Directory maintenance, application/software support and inventory control Escalate more complex issues that cannot be resolved by the Service Desk staff to different internal IT service providers Assist in communicating IT service disruptions and change management activities Work collaboratively with the PC support staff Qualifications An equivalent combination to: Graduation from high school or GED Two years' experience operating computer and peripheral equipment, including one year's experience of technical customer service Some positions may require incumbents to successful pass a Criminal Justice Information Services (CJIS) background check Knowledge & Skills The ideal candidate will be able to provide excellent customer service, as well as the following knowledge and skills: Operation, troubleshooting/diagnosis, cleaning, and minor repair of computers, peripheral equipment Operations, procedures and corrective actions to take during troubleshooting Use of IT Service Management tools Work independently with little direction Successfully work together within Service Desk as well as cross-functional team dynamic Communicate effectively, both orally and in writing using tact, patience and courtesy. Read and interpret technical and operating instructions Analyze situations accurately and adopt an effective course of action Meet schedules and timelines Maintain records and prepare reports Lift boxes of paper and computer equipment Selection Process & Supplemental Information This recruitment is being managed by Alissa McLain, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma Tacoma is one of the nation's healthiest, safest, and most playful cities. We have daily access to stunning natural surroundings and a great quality of life. We are Washington's most diverse big city, with arts, culture, parks, and recreational opportunities that are envied by much larger cities. We recognize how lucky we are, but we know we can make it even better....TOGETHER! Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant developments such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! Apply All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Applicants who meet the minimum qualifications will have their supplemental question responses reviewed by a panel of subject matter experts as part of the civil service examination. Applicants who pass the examination will be placed on the eligible list for interview and hiring consideration. Applicants selected for interviews may be required to participate in a work problem prior to their interviews. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and WSCCCE Local 120. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. Should you have any questions about this position please call Human Resources at (253) 591-5400 before 5pm on the closing date. Closing Date/Time: 4/13/2021 5:00 PM Pacific
Position Description The City of Tacoma is establishing a list for the Real Estate Specialist classification . This list will be used for a period of one year to fill vacancies in this classification. Real Estate Specialists provide support to Real Estate Officers and Senior Real Estate Specialists in acquisition, disposition and management of the City's real properties, rights of way and utility corridors. Duties include researching property ownership records and documents, recording transaction documents and plats, setting up and maintaining real property files, entering and maintaining data in an electronic real estate database, and mapping property rights. Work also entails other general duties including drafting correspondence, reports, and spreadsheets using Microsoft Office software; using the City's GIS systems. The Real Estate Specialist will also assist the Environmental Services Department with its in-lieu assessment program by handling all in-lieu assessment related inquires, permit reviews, calculation requests, databases, and maps. If the below list of personal traits sounds like you, then you are just the type of person we are searching for to join our team! Outgoing, positive personality who enjoys managing technical, administrative details in support of real estate transactions. Excellent interpersonal communication and collaboration skills. Strong personal motivation and drive - a disciplined and committed self-starter. Detail-oriented with follow-through. Strong commitment to creating and maintaining an equitable, anti-racist environment within both the Organization and the Community. Essential Duties: Maintain files of real property ownerships; prepare and send Local Improvement District (LID) statements to owners; compute interests on delinquent accounts; prepare liens and foreclosures as directed. Maintain ownership records of real property belonging to City of Tacoma; maintain accurate real property maps of real estate transactions; review deeds, judgments and easements for accurate description of property; and ascertain the necessary supporting documents and data. Prepare maps of real property and easements; identify, number and index instruments of conveyances; assure that deeds and easements are appropriately drawn and recorded; file instruments according to standard filing system. Prepare and maintain a variety of manual and electronic files, records and reports as required such as easements, permits, deeds, franchises, LID files, records of petitions, LID hearing reports and in-lieu-of assessments on sanitary sewers and other related documents. Contact a variety of City personnel and outside agencies such as banks, realtors and escrow companies and others to provide and receive information; assist the public in understanding all types of real estate issues including LIDs and provide other related property right information. Perform a variety of clerical duties such as manual and electronic filing, copying and typing of general correspondence. Perform similar and incidental duties as required. Our Ideal Candidate will have: Excellent written and verbal communication skills, including the ability to develop and maintain positive relationships with internal and external clients; Experience and familiarity with real property title concepts and instruments; Knowledge and skill using Geographic Information Systems (GIS) for property records research and maintenance; Real property / right of way / title experience; Skill in a variety of research methods, particularly internet, courthouse and recorded documents; Knowledge of database principles and practices. Knowledge of survey concepts; Experience and working familiarity with AutoCAD. The Principles that Guide Us: Tacoma, the City of Destiny , has a workforce of dedicated, talented and open-minded employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement in all that we do. The Principles that Guide Us, Integrity, Service, Excellence and Equity, speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service. Physical Requirements and Working Conditions: Typical office environment and outdoor activities (i.e. property inspections). Qualifications Graduation from high school or equivalent and three (3) years' responsible experience in right of way, real property title examination, recording, escrow, surveying, appraisal, or closely related field. DESIRED QUALIFICATIONS Familiarity with right of way laws and federal regulations governing right of way acquisition. Experience and working familiarity with AutoCAD LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid Washington State driver's license at time of appointment with maintenance thereafter. Knowledge & Skills Practices, techniques and terminology used in the examination of land titles and descriptions and real estate transactions. Procedures related to the acquisition and transfer of real estate. Modern office practices, procedures and equipment including computer terminals. City organization, operations, policies and objectives. Mapping of real property easements and related information. Maintain appropriate manual and electronic files of real-property records. Prepare statements, foreclosure letters and complex foreclosure worksheets for the legal department. Effective oral and written communication. Calculate size of parcels and rights-of-way accurately to determine the square footage or acreage of City's real property interests. Understand and follow oral and written directions. Perform basic math calculations. Learn to interpret, apply and explain codes, rules, regulations, policies and procedures. Establish and maintain cooperative and effective working relationships with others using tact, patience and courtesy. Perform duties such as filing, duplicating, keyboarding, scanning and indexing of real estate documents. Prepare and maintain records and prepare reports. Selection Process & Supplemental Information To be considered for this opportunity: Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's Preference, with redacted birth date and social security numbers. Examination Process: This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications, professional license and related experience. Applicants who meet the minimum qualifications will have Supplemental Questions #6-10 scored as the Experience and Training Test for this position. It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers. DO NOT respond with "see resume" in lieu of answering these questions; this will result in a failing score. Candidates who obtain a passing score on the Experience and Training test will be placed on an eligible list for hiring consideration for a period of one year. Any vacancy that comes up within the one year period of time will draw from candidates on the eligible list for potential interview and hiring consideration. This position is covered by a Labor Agreement between the City of Tacoma and Local 17 PTE. Appointment is subject to passing a pre-employment background and references check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Our City: With a population over 200,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, our schools are exceptional and our housing is affordable. When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible work schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ http://www.cityoftacoma.org/newhires The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00pm of the closing date of the job. announcement Closing Date/Time: 4/15/2021 5:00 PM Pacific
Mar 26, 2021
Full Time
Position Description The City of Tacoma is establishing a list for the Real Estate Specialist classification . This list will be used for a period of one year to fill vacancies in this classification. Real Estate Specialists provide support to Real Estate Officers and Senior Real Estate Specialists in acquisition, disposition and management of the City's real properties, rights of way and utility corridors. Duties include researching property ownership records and documents, recording transaction documents and plats, setting up and maintaining real property files, entering and maintaining data in an electronic real estate database, and mapping property rights. Work also entails other general duties including drafting correspondence, reports, and spreadsheets using Microsoft Office software; using the City's GIS systems. The Real Estate Specialist will also assist the Environmental Services Department with its in-lieu assessment program by handling all in-lieu assessment related inquires, permit reviews, calculation requests, databases, and maps. If the below list of personal traits sounds like you, then you are just the type of person we are searching for to join our team! Outgoing, positive personality who enjoys managing technical, administrative details in support of real estate transactions. Excellent interpersonal communication and collaboration skills. Strong personal motivation and drive - a disciplined and committed self-starter. Detail-oriented with follow-through. Strong commitment to creating and maintaining an equitable, anti-racist environment within both the Organization and the Community. Essential Duties: Maintain files of real property ownerships; prepare and send Local Improvement District (LID) statements to owners; compute interests on delinquent accounts; prepare liens and foreclosures as directed. Maintain ownership records of real property belonging to City of Tacoma; maintain accurate real property maps of real estate transactions; review deeds, judgments and easements for accurate description of property; and ascertain the necessary supporting documents and data. Prepare maps of real property and easements; identify, number and index instruments of conveyances; assure that deeds and easements are appropriately drawn and recorded; file instruments according to standard filing system. Prepare and maintain a variety of manual and electronic files, records and reports as required such as easements, permits, deeds, franchises, LID files, records of petitions, LID hearing reports and in-lieu-of assessments on sanitary sewers and other related documents. Contact a variety of City personnel and outside agencies such as banks, realtors and escrow companies and others to provide and receive information; assist the public in understanding all types of real estate issues including LIDs and provide other related property right information. Perform a variety of clerical duties such as manual and electronic filing, copying and typing of general correspondence. Perform similar and incidental duties as required. Our Ideal Candidate will have: Excellent written and verbal communication skills, including the ability to develop and maintain positive relationships with internal and external clients; Experience and familiarity with real property title concepts and instruments; Knowledge and skill using Geographic Information Systems (GIS) for property records research and maintenance; Real property / right of way / title experience; Skill in a variety of research methods, particularly internet, courthouse and recorded documents; Knowledge of database principles and practices. Knowledge of survey concepts; Experience and working familiarity with AutoCAD. The Principles that Guide Us: Tacoma, the City of Destiny , has a workforce of dedicated, talented and open-minded employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement in all that we do. The Principles that Guide Us, Integrity, Service, Excellence and Equity, speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service. Physical Requirements and Working Conditions: Typical office environment and outdoor activities (i.e. property inspections). Qualifications Graduation from high school or equivalent and three (3) years' responsible experience in right of way, real property title examination, recording, escrow, surveying, appraisal, or closely related field. DESIRED QUALIFICATIONS Familiarity with right of way laws and federal regulations governing right of way acquisition. Experience and working familiarity with AutoCAD LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid Washington State driver's license at time of appointment with maintenance thereafter. Knowledge & Skills Practices, techniques and terminology used in the examination of land titles and descriptions and real estate transactions. Procedures related to the acquisition and transfer of real estate. Modern office practices, procedures and equipment including computer terminals. City organization, operations, policies and objectives. Mapping of real property easements and related information. Maintain appropriate manual and electronic files of real-property records. Prepare statements, foreclosure letters and complex foreclosure worksheets for the legal department. Effective oral and written communication. Calculate size of parcels and rights-of-way accurately to determine the square footage or acreage of City's real property interests. Understand and follow oral and written directions. Perform basic math calculations. Learn to interpret, apply and explain codes, rules, regulations, policies and procedures. Establish and maintain cooperative and effective working relationships with others using tact, patience and courtesy. Perform duties such as filing, duplicating, keyboarding, scanning and indexing of real estate documents. Prepare and maintain records and prepare reports. Selection Process & Supplemental Information To be considered for this opportunity: Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's Preference, with redacted birth date and social security numbers. Examination Process: This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications, professional license and related experience. Applicants who meet the minimum qualifications will have Supplemental Questions #6-10 scored as the Experience and Training Test for this position. It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers. DO NOT respond with "see resume" in lieu of answering these questions; this will result in a failing score. Candidates who obtain a passing score on the Experience and Training test will be placed on an eligible list for hiring consideration for a period of one year. Any vacancy that comes up within the one year period of time will draw from candidates on the eligible list for potential interview and hiring consideration. This position is covered by a Labor Agreement between the City of Tacoma and Local 17 PTE. Appointment is subject to passing a pre-employment background and references check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Our City: With a population over 200,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, our schools are exceptional and our housing is affordable. When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible work schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ http://www.cityoftacoma.org/newhires The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00pm of the closing date of the job. announcement Closing Date/Time: 4/15/2021 5:00 PM Pacific
Description General Description: This is a paraprofessional position. The incumbent performs routine tasks to determine a customer's eligibility for Social Services benefits, such as Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF), Medicaid and Auxiliary Grants. Organization: The Benefit Programs Specialist position is part of Hanover County's Career Development Program (CD). The Benefit Programs Specialist has four levels ranging from Benefit Programs Specialist I to Benefit Programs Specialist - Senior. The incumbent reports to a Benefit Programs Supervisor or Benefit Programs Manager and supervises no staff. Essential Functions: • Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; exercises sound judgment; • Explains nature of benefit programs and determines reasons and need for assistance; • Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; determines eligibility for assistance and benefit levels using automated systems and manual methods; • Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; interprets policies and procedures applicable to the various programs; • Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines; • Evaluates employability status of clients and explores potential sources of income; • Refers clients to service worker as the result of overall assessment of situation; prepares reports and maintains client records; • Identifies possible fraud and makes appropriate referrals; • Computes assistance plans; • Determines the amount of allowances for special circumstance items such as household equipment; • Identifies clearly discernible social problems and makes referrals to Social Workers; • Provides applicants or recipients with information about other agencies where they may go for services as needed. • Explains a variety of programs under the social services umbrella such as employment services, child support services and child care services. • Determines the need for and amount of allowances for special circumstance items; • Evaluates such social factors as education, work experience, and levels of social functioning; • Contacts vendors for services and ensures payments to allow for the restoration or continuation of services. • Monitors efficacy, trends of programs, and completes seasonal, quarterly and yearly reports; Prepares reports regarding quality control and makes recommendations to the supervisor; • Participates on task forces, strategic planning, mentoring volunteers, students and new employees, teaching classes, and conducting outreach; • Reviews cases for correctness, identifies significant errors/problems in caseloads and determines if the errors/problems are with the section, unit or with an employee; • Provides statistical data and other information to support budget requests; • Documents data and information gathered and compares findings with established guidelines of program eligibility; Conducts follow-up as needed; • Carries a caseload of clients receiving public assistance that involve complex issues; • Serves as a resource to staff and the public concerning public assistance programs and eligibility requirements; • A senior worker serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff; • Provides training to other workers on an individual or group basis; Coordinates training programs and orientation for new employees and clients; ensures that established deadlines are met; • Coordinates and interacts with other community resources and partners to assist clients in meeting assessed needs. • Performs related work as assigned. Working Conditions: A. Hazards • Customers - May interact with difficult customers. B. Environment • Office • Field - May be required to visit customers in their homes. C. Physical Effort • Policy Manual - Must be able to lift up to fifteen (15) pounds. D. Non-exempt Knowledge, Skills and Abilities: Comprehensive knowledge of: applicable laws, codes, public assistance program policies and regulations, and procedures, including civil and Circuit Court procedures; basic human behavior, social problems and resources, and interviewing techniques; social, economic, health, and cultural factors which can serve as barriers to employment; and counseling techniques; financial assistance programs sufficient to determine benefits eligibility; human services programs and how each interrelates; the strategic planning process; mathematics to calculate percentages, formulas and averages to solve mathematical problems; Skill in operating a personal computer and the associated office and agency software; ability to make eligibility determinations independently by applying policies, rules and regulations; knowledge of, preferred; must be computer literate, preferably in Microsoft Office and Social Services Information Systems. Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations. Education, Experience and Training: High school diploma or equivalent required (bachelor's degree preferred) with recent eligibility and/or social services experience desired - OR - Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Higher levels on the Career Ladder require additional education, experience and training. A senior worker will possess work experience in a leadership role and benefit programs. Special Conditions: • Criminal Records Check, including fingerprinting • Work beyond normal work schedule • CPS (Child Protective Services) Check • Twelve-month probationary period • Mandatory Participant in the Citizen Emergency Response On-call Plan Revision Date: July 2013 Special Instructions to Applicants If you are selected for this position, you will be required to provide a copy of your diploma/degree and certifications. Closing Date/Time: Continuous
Mar 19, 2021
Full Time
Description General Description: This is a paraprofessional position. The incumbent performs routine tasks to determine a customer's eligibility for Social Services benefits, such as Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF), Medicaid and Auxiliary Grants. Organization: The Benefit Programs Specialist position is part of Hanover County's Career Development Program (CD). The Benefit Programs Specialist has four levels ranging from Benefit Programs Specialist I to Benefit Programs Specialist - Senior. The incumbent reports to a Benefit Programs Supervisor or Benefit Programs Manager and supervises no staff. Essential Functions: • Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; exercises sound judgment; • Explains nature of benefit programs and determines reasons and need for assistance; • Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; determines eligibility for assistance and benefit levels using automated systems and manual methods; • Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; interprets policies and procedures applicable to the various programs; • Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines; • Evaluates employability status of clients and explores potential sources of income; • Refers clients to service worker as the result of overall assessment of situation; prepares reports and maintains client records; • Identifies possible fraud and makes appropriate referrals; • Computes assistance plans; • Determines the amount of allowances for special circumstance items such as household equipment; • Identifies clearly discernible social problems and makes referrals to Social Workers; • Provides applicants or recipients with information about other agencies where they may go for services as needed. • Explains a variety of programs under the social services umbrella such as employment services, child support services and child care services. • Determines the need for and amount of allowances for special circumstance items; • Evaluates such social factors as education, work experience, and levels of social functioning; • Contacts vendors for services and ensures payments to allow for the restoration or continuation of services. • Monitors efficacy, trends of programs, and completes seasonal, quarterly and yearly reports; Prepares reports regarding quality control and makes recommendations to the supervisor; • Participates on task forces, strategic planning, mentoring volunteers, students and new employees, teaching classes, and conducting outreach; • Reviews cases for correctness, identifies significant errors/problems in caseloads and determines if the errors/problems are with the section, unit or with an employee; • Provides statistical data and other information to support budget requests; • Documents data and information gathered and compares findings with established guidelines of program eligibility; Conducts follow-up as needed; • Carries a caseload of clients receiving public assistance that involve complex issues; • Serves as a resource to staff and the public concerning public assistance programs and eligibility requirements; • A senior worker serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff; • Provides training to other workers on an individual or group basis; Coordinates training programs and orientation for new employees and clients; ensures that established deadlines are met; • Coordinates and interacts with other community resources and partners to assist clients in meeting assessed needs. • Performs related work as assigned. Working Conditions: A. Hazards • Customers - May interact with difficult customers. B. Environment • Office • Field - May be required to visit customers in their homes. C. Physical Effort • Policy Manual - Must be able to lift up to fifteen (15) pounds. D. Non-exempt Knowledge, Skills and Abilities: Comprehensive knowledge of: applicable laws, codes, public assistance program policies and regulations, and procedures, including civil and Circuit Court procedures; basic human behavior, social problems and resources, and interviewing techniques; social, economic, health, and cultural factors which can serve as barriers to employment; and counseling techniques; financial assistance programs sufficient to determine benefits eligibility; human services programs and how each interrelates; the strategic planning process; mathematics to calculate percentages, formulas and averages to solve mathematical problems; Skill in operating a personal computer and the associated office and agency software; ability to make eligibility determinations independently by applying policies, rules and regulations; knowledge of, preferred; must be computer literate, preferably in Microsoft Office and Social Services Information Systems. Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations. Education, Experience and Training: High school diploma or equivalent required (bachelor's degree preferred) with recent eligibility and/or social services experience desired - OR - Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Higher levels on the Career Ladder require additional education, experience and training. A senior worker will possess work experience in a leadership role and benefit programs. Special Conditions: • Criminal Records Check, including fingerprinting • Work beyond normal work schedule • CPS (Child Protective Services) Check • Twelve-month probationary period • Mandatory Participant in the Citizen Emergency Response On-call Plan Revision Date: July 2013 Special Instructions to Applicants If you are selected for this position, you will be required to provide a copy of your diploma/degree and certifications. Closing Date/Time: Continuous
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Sankofa Scholars Program is a learning community developed to support the retention and graduation of our African American/Black students at CSUEB. The Sankofa Scholars Program assist students who are seeking a cultural connection through community building activities and connecting participants to faculty and staff, as these are essential components to achieving academic success. ABOUT THE POSITION: The Sankofa Scholars Programs Specialist will provide a full range of academic support services, and cultural activities to promote success for participating students in the Sankofa Scholars Program at CSU, East Bay. The Sankofa Scholars Programs Specialist is responsible for improving and delivering service to students through administration, technology and communication. This position will lead in the program planning, implementation, assessment and evaluation. Additionally, the Sankofa Scholars Program Specialist will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The Sankofa Scholars Program Specialist will lead the programmatic components and academic partnerships of the Sankofa Program, which includes: targeted outreach to high school and community college students, oversight of the program's application process and admissions procedures; administering academic support services to students enrolled within the Sankofa Scholars program; referrals to on- and off-campus support services; monitoring and managing the program budget; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. RESPONSIBILITIES: Program Development and Coordination: The Sankofa Scholars Programs Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of Sankofa Scholars services. * Identify best practices that support the Sankofa Scholars student community through research at similar institutions. Write a final report which outlines a proposal to implement services and programs that support student success. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement and overall satisfaction. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with SEAS Program Specialists to reduce redundancy. * Implement innovative ways of encouraging and supporting the personal and career developmental needs of the population served through the Kaleidoscope mentor program. * Plan, develop, and coordinate Sankofa Scholars participant events (e.g., Year End Ceremony, Welcome/orientation) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of event. Outreach, Marketing and Administrative Duties: * Ensure all publications are updated in both print and on the website. * Organize and lead the Sankofa application process by working with educational equity programs on- and off-campus to identify potential students, disseminate program information and application materials. * Review applications and interview prospective students and assess their abilities and readiness. Upon completion of the application and interview assessment process, makes recommendations. * Coordinate the application, orientation and on-boarding process for Sankofa Scholar participants. * Provide lead work direction for front desk student assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to student assistant in processing of applications, correspondence, and participant file organization. * Coordinate quarterly advisory board meetings under the general supervision of the Director of Equity Initiatives. * Conduct program evaluation and assessment, completing monthly and annual reports for the Director of Equity Initiatives. * Under general supervision, track the Sankofa Scholars program budget expenditures. Liaison and Campus Involvement Responsibilities: * Conduct and coordinate presentations to campus visitors (applicants and general public, such as community college counselors, and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and SEAS Welcome. * Develop and implement outreach activities on campus and at local community colleges and/or area high schools and community organizations as appropriate to promote Sankofa Scholars support services at CSUEB. * Participate in on-campus and off-campus events that promote the recruitment of new students and support their transition to the University. * Represent the department and SEAS in appropriate committees. * Partake in appropriate professional development activities to remain current on relevant issues pertaining to higher education and the recruitment and retention of African American/Black students. * Participate in campus wide events and programs, which seek to recruit, retain, or encourage the success of African American/Black students. * Participate in appropriate Student Affairs and University-wide meetings including, but not limited to, university committees, staff meetings, retreats, problem solving meetings, team projects, and divisional meetings, representing the interests of African American/Black students served. Other duties as assigned. REQUIREMENTS: * Knowledge of current issues affecting higher education, student services, academic advising, underrepresented and underserved populations. * Knowledge of individual and group dynamics to be used when counseling clients. * Knowledge of complex and evolving university policies and procedures regarding academic probation, academic disqualification, academic renewal and reinstatement. * Knowledge of student population served: African American/Black students or community. * Skills in computers including a working knowledge of computer applications including all Microsoft Office products and online systems including PeopleSoft. * Excellent communication skills including listening, writing and speaking which includes public speaking. * Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. * Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. * Ability to develop, implement and manage retention related programs/services. * Ability to interact and work cooperatively with a diverse student population and staff. * Ability to generate and maintain collaborative working relationships with campus and community stakeholders. * Ability to operate independently while applying sound professional judgment, maintaining professional standards and ensuring client confidentiality. * Ability to analyze complex situations accurately and adopt effective courses of action. * Ability to work evenings and weekends when needed for special events. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * 2 years of experience working in college student services. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, buts not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Mar 16, 2021
Full Time
Description: SALARY AND BENEFITS: Salary Range: $4,691.00/month to $6,683.00/month. PLEASE NOTE: The starting salary will be between $4,691.00/month to $5,687.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. DEPARTMENT STATEMENT: The Sankofa Scholars Program is a learning community developed to support the retention and graduation of our African American/Black students at CSUEB. The Sankofa Scholars Program assist students who are seeking a cultural connection through community building activities and connecting participants to faculty and staff, as these are essential components to achieving academic success. ABOUT THE POSITION: The Sankofa Scholars Programs Specialist will provide a full range of academic support services, and cultural activities to promote success for participating students in the Sankofa Scholars Program at CSU, East Bay. The Sankofa Scholars Programs Specialist is responsible for improving and delivering service to students through administration, technology and communication. This position will lead in the program planning, implementation, assessment and evaluation. Additionally, the Sankofa Scholars Program Specialist will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The Sankofa Scholars Program Specialist will lead the programmatic components and academic partnerships of the Sankofa Program, which includes: targeted outreach to high school and community college students, oversight of the program's application process and admissions procedures; administering academic support services to students enrolled within the Sankofa Scholars program; referrals to on- and off-campus support services; monitoring and managing the program budget; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. RESPONSIBILITIES: Program Development and Coordination: The Sankofa Scholars Programs Specialist will lead all programmatic components and academic partnerships. Duties will include, but not be limited to program event coordination, outreach and admissions, as well as oversight and implementation of the day-to-day operations of Sankofa Scholars services. * Identify best practices that support the Sankofa Scholars student community through research at similar institutions. Write a final report which outlines a proposal to implement services and programs that support student success. * Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement and overall satisfaction. * Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. * Provide annual assessment and evaluation to ensure that programs and services are meeting student needs. * Work collaboratively with SEAS Program Specialists to reduce redundancy. * Implement innovative ways of encouraging and supporting the personal and career developmental needs of the population served through the Kaleidoscope mentor program. * Plan, develop, and coordinate Sankofa Scholars participant events (e.g., Year End Ceremony, Welcome/orientation) including coordination of room reservations, staffing, logistics, and providing guidance and direction to volunteers, as well as overall event management on the day of event. Outreach, Marketing and Administrative Duties: * Ensure all publications are updated in both print and on the website. * Organize and lead the Sankofa application process by working with educational equity programs on- and off-campus to identify potential students, disseminate program information and application materials. * Review applications and interview prospective students and assess their abilities and readiness. Upon completion of the application and interview assessment process, makes recommendations. * Coordinate the application, orientation and on-boarding process for Sankofa Scholar participants. * Provide lead work direction for front desk student assistants in the coordination of office procedures to receive, process, and respond to ground mail, phone, and email for applicants. Provide lead work direction to student assistant in processing of applications, correspondence, and participant file organization. * Coordinate quarterly advisory board meetings under the general supervision of the Director of Equity Initiatives. * Conduct program evaluation and assessment, completing monthly and annual reports for the Director of Equity Initiatives. * Under general supervision, track the Sankofa Scholars program budget expenditures. Liaison and Campus Involvement Responsibilities: * Conduct and coordinate presentations to campus visitors (applicants and general public, such as community college counselors, and other support program staff), as well as on-campus offices. * Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, University Orientations, and SEAS Welcome. * Develop and implement outreach activities on campus and at local community colleges and/or area high schools and community organizations as appropriate to promote Sankofa Scholars support services at CSUEB. * Participate in on-campus and off-campus events that promote the recruitment of new students and support their transition to the University. * Represent the department and SEAS in appropriate committees. * Partake in appropriate professional development activities to remain current on relevant issues pertaining to higher education and the recruitment and retention of African American/Black students. * Participate in campus wide events and programs, which seek to recruit, retain, or encourage the success of African American/Black students. * Participate in appropriate Student Affairs and University-wide meetings including, but not limited to, university committees, staff meetings, retreats, problem solving meetings, team projects, and divisional meetings, representing the interests of African American/Black students served. Other duties as assigned. REQUIREMENTS: * Knowledge of current issues affecting higher education, student services, academic advising, underrepresented and underserved populations. * Knowledge of individual and group dynamics to be used when counseling clients. * Knowledge of complex and evolving university policies and procedures regarding academic probation, academic disqualification, academic renewal and reinstatement. * Knowledge of student population served: African American/Black students or community. * Skills in computers including a working knowledge of computer applications including all Microsoft Office products and online systems including PeopleSoft. * Excellent communication skills including listening, writing and speaking which includes public speaking. * Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. * Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. * Ability to develop, implement and manage retention related programs/services. * Ability to interact and work cooperatively with a diverse student population and staff. * Ability to generate and maintain collaborative working relationships with campus and community stakeholders. * Ability to operate independently while applying sound professional judgment, maintaining professional standards and ensuring client confidentiality. * Ability to analyze complex situations accurately and adopt effective courses of action. * Ability to work evenings and weekends when needed for special events. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED SKILLS AND KNOWLEDGE: * 2 years of experience working in college student services. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, buts not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Description: . Administrative Support Coordinator Office of the Dean - College of Science Administrative Support Coordinator II - Non-exempt MB2021-CB2685 Apply Today! Open until filled. Application Screening Begins: May 9, 2021. Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (www.csumb.edu) is a comprehensive, mid-sized four-year university whose staff and faculty help transform student lives by emphasizing project-based learning, requiring service learning, and promoting multicultural and global perspectives on and beyond the campus community. CSUMB is both an MSI and HSI and has a vibrant, diverse student body of nearly 7,000 students and growing. By 2030, CSUMB's sustainability initiative is to be carbon neutral. As one of the 23 campuses in the California State University (CSU) system, we offer excellent benefits, including housing, and competitive salaries for our faculty and staff. Our faculty and staff, many of whom live in campus housing, appreciate living and working about one mile from the shores of the beautiful Monterey Bay. PURPOSE : Under the general supervision of the Dean, College of Science, and lead direction of the Administrative Analyst/ Specialist, the Administrative Support Coordinator II (ASC) is responsible for providing office support to maintain the administrative objectives of the Dean. The ASC II serves as executive assistant to the Dean, establishes and maintains various tracking systems for departmental functional reporting requirements, assists with the preparation of written materials, assists in the departmental budget tracking process and performs basic financial reconciliations, supports various interdepartmental work teams, provides back-up support to the Administrative Analyst/Specialist, monitors Dean's Office projects, works as a liaison between the Dean's Office and other units on campus, and provides general clerical support. The ASC II initiates and creates College promotional projects including special events publicity, updating the College website, and promoting the College through social media. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : General Office Support : Serves as first point of contact for the office and as executive assistant to the Dean. Maintains calendar, schedules appointments and meetings, drafts communications and reports, and makes travel arrangements and prepares associated travel documents for the Dean. Greets, screens visitors, telephone calls, email and mail, taking the required action or referring requests as appropriate; responds to questions from the public, staff, faculty, and students using tact and diplomacy. Assembles, copies, and distributes information/documents; handles collection and coordination of information related to College activities. In conjunction with the College Administrative Analyst/Specialist, recruits, hires, and provides lead work direction to student assistants. Orders office supplies and equipment as needed. Establishes, maintains physical and electronic office files. Ensures that confidential information and required documents are received, completed, and maintained appropriately. Maintains an orderly and presentable office environment. Administrative Support and Office Coordination : Coordinates clerical and administrative support functions across the college in conjunction with the Analyst. Manages a broad range of operational and procedural office and administrative tasks/problems, which may at times require research, analysis and evaluation of information for problem solving. Keeps abreast with academic and administrative policies and procedures, including those pertaining to travel, purchasing, reimbursements, MOUs/ Service Agreements, and adjunct faculty contracts and evaluations. Prepares purchase requisitions and forms, reimbursements. Reviews department travel documents and makes recommendations for revisions. Tracks, monitors, and reconciles the Dean's operating office budget. Creates systems for tracking documents and for various office processes. Assists the Analyst by providing work training, direction, and guidance to staff within the College. Special Events And College Activities : Coordinates college meetings; college committees, external reviewers, and special events. Books event space, coordinates catering needs, creates and maintains contact lists, service agreements, and marketing materials (brochures, flyers and other publications). Data Analysis and Reporting : Gathers, maintains, and analyzes information for various purposes including personnel transaction forms for faculty, staff and student appointments, payroll, retention and promotion process, and attendance. Monitors and compiles information on college activities and events for the college website and social media. Other Functions : Assists the building manager and building emergency coordinator. Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems. Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS : Requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. SPECIALIZED SKILLS : Experience in event planning, budget and expense tracking, financial reconciliations, and analyze budgetary data. Microsoft Excel (including pivot tables/charts, linking worksheets, and creating formulas) and PowerPoint (creating presentations containing statistical information). A strong customer service attitude and commitment is essential. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Bachelor's degree. Knowledge of California State University procedures related to travel, purchasing, budget tracking management and personnel. Prior experience with academic programs in the technology related disciplines. Ability to work in a fast-paced environment with frequent interruptions and provide exceptional customer service. Exceptional ability to communicate verbally and in writing in a professional, persuasive and tactful manner. A strong customer service attitude and commitment to the CSUMB Vision and Mission . Experience involving the coordination of administrative support functions in a complex environment. Ability to: anticipate and meet department needs; take initiative to improve operations in a collaborative manner. Technically proficient in the use of Microsoft Office Suite; Google Workspace(Gmail, Docs, Drive, and Calendar); Oracle-PeopleSoft/ Common Management System or equivalent student, HR and Financial information systems; Hyperion or equivalent reporting tools; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information; and access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. POSITION INFORMATION : Type of Appointment: Probationary, Full-Time Collective Bargaining Unit: Clerical and Administrative Support Services (CSUEU) Anticipated Hiring Salary: Up to the low-$4,000's CSU Salary Range FLSA Status: Non-exempt CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For more information, visit CSU System Benefits . Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Employee Housing for more information and to view the Schoonover Park photo gallery . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery . CSUMB is a smoke and tobacco-free campus. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Closing Date/Time: July 16, 2021
Apr 11, 2021
Full Time
Description: . Administrative Support Coordinator Office of the Dean - College of Science Administrative Support Coordinator II - Non-exempt MB2021-CB2685 Apply Today! Open until filled. Application Screening Begins: May 9, 2021. Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (www.csumb.edu) is a comprehensive, mid-sized four-year university whose staff and faculty help transform student lives by emphasizing project-based learning, requiring service learning, and promoting multicultural and global perspectives on and beyond the campus community. CSUMB is both an MSI and HSI and has a vibrant, diverse student body of nearly 7,000 students and growing. By 2030, CSUMB's sustainability initiative is to be carbon neutral. As one of the 23 campuses in the California State University (CSU) system, we offer excellent benefits, including housing, and competitive salaries for our faculty and staff. Our faculty and staff, many of whom live in campus housing, appreciate living and working about one mile from the shores of the beautiful Monterey Bay. PURPOSE : Under the general supervision of the Dean, College of Science, and lead direction of the Administrative Analyst/ Specialist, the Administrative Support Coordinator II (ASC) is responsible for providing office support to maintain the administrative objectives of the Dean. The ASC II serves as executive assistant to the Dean, establishes and maintains various tracking systems for departmental functional reporting requirements, assists with the preparation of written materials, assists in the departmental budget tracking process and performs basic financial reconciliations, supports various interdepartmental work teams, provides back-up support to the Administrative Analyst/Specialist, monitors Dean's Office projects, works as a liaison between the Dean's Office and other units on campus, and provides general clerical support. The ASC II initiates and creates College promotional projects including special events publicity, updating the College website, and promoting the College through social media. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : General Office Support : Serves as first point of contact for the office and as executive assistant to the Dean. Maintains calendar, schedules appointments and meetings, drafts communications and reports, and makes travel arrangements and prepares associated travel documents for the Dean. Greets, screens visitors, telephone calls, email and mail, taking the required action or referring requests as appropriate; responds to questions from the public, staff, faculty, and students using tact and diplomacy. Assembles, copies, and distributes information/documents; handles collection and coordination of information related to College activities. In conjunction with the College Administrative Analyst/Specialist, recruits, hires, and provides lead work direction to student assistants. Orders office supplies and equipment as needed. Establishes, maintains physical and electronic office files. Ensures that confidential information and required documents are received, completed, and maintained appropriately. Maintains an orderly and presentable office environment. Administrative Support and Office Coordination : Coordinates clerical and administrative support functions across the college in conjunction with the Analyst. Manages a broad range of operational and procedural office and administrative tasks/problems, which may at times require research, analysis and evaluation of information for problem solving. Keeps abreast with academic and administrative policies and procedures, including those pertaining to travel, purchasing, reimbursements, MOUs/ Service Agreements, and adjunct faculty contracts and evaluations. Prepares purchase requisitions and forms, reimbursements. Reviews department travel documents and makes recommendations for revisions. Tracks, monitors, and reconciles the Dean's operating office budget. Creates systems for tracking documents and for various office processes. Assists the Analyst by providing work training, direction, and guidance to staff within the College. Special Events And College Activities : Coordinates college meetings; college committees, external reviewers, and special events. Books event space, coordinates catering needs, creates and maintains contact lists, service agreements, and marketing materials (brochures, flyers and other publications). Data Analysis and Reporting : Gathers, maintains, and analyzes information for various purposes including personnel transaction forms for faculty, staff and student appointments, payroll, retention and promotion process, and attendance. Monitors and compiles information on college activities and events for the college website and social media. Other Functions : Assists the building manager and building emergency coordinator. Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems. Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS : Requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. SPECIALIZED SKILLS : Experience in event planning, budget and expense tracking, financial reconciliations, and analyze budgetary data. Microsoft Excel (including pivot tables/charts, linking worksheets, and creating formulas) and PowerPoint (creating presentations containing statistical information). A strong customer service attitude and commitment is essential. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Bachelor's degree. Knowledge of California State University procedures related to travel, purchasing, budget tracking management and personnel. Prior experience with academic programs in the technology related disciplines. Ability to work in a fast-paced environment with frequent interruptions and provide exceptional customer service. Exceptional ability to communicate verbally and in writing in a professional, persuasive and tactful manner. A strong customer service attitude and commitment to the CSUMB Vision and Mission . Experience involving the coordination of administrative support functions in a complex environment. Ability to: anticipate and meet department needs; take initiative to improve operations in a collaborative manner. Technically proficient in the use of Microsoft Office Suite; Google Workspace(Gmail, Docs, Drive, and Calendar); Oracle-PeopleSoft/ Common Management System or equivalent student, HR and Financial information systems; Hyperion or equivalent reporting tools; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information; and access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. POSITION INFORMATION : Type of Appointment: Probationary, Full-Time Collective Bargaining Unit: Clerical and Administrative Support Services (CSUEU) Anticipated Hiring Salary: Up to the low-$4,000's CSU Salary Range FLSA Status: Non-exempt CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For more information, visit CSU System Benefits . Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Employee Housing for more information and to view the Schoonover Park photo gallery . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery . CSUMB is a smoke and tobacco-free campus. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Closing Date/Time: July 16, 2021
City of McKinney, TX
McKinney, Texas, United States
Summary PLEASE NOTE: This position requires at least four (4) years of experience with any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. If you do not currently meet this minimum requirement, you will not be eligible for this position and may be better suited for our Public Safety Communications Recruit position. WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus four years' experience in a high public contact that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones and/or radio communications. Four (4) years of any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License TCOLE Intermediate Telecommunicator Certification Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten years Not able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Mar 16, 2021
Full Time
Summary PLEASE NOTE: This position requires at least four (4) years of experience with any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. If you do not currently meet this minimum requirement, you will not be eligible for this position and may be better suited for our Public Safety Communications Recruit position. WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus four years' experience in a high public contact that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones and/or radio communications. Four (4) years of any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License TCOLE Intermediate Telecommunicator Certification Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten years Not able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. If you are interested in Eligibility Specialist I opportunities in the North Lake Tahoe area, please submit a separate application for 2021-15542-02. If you apply for both the Auburn/South Placer and Tahoe recruitments and are qualified, you will only need to take one online examination. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next screening cut-off in this continuous recruitment, please submit your application materials by April 19, 2021 at 5:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To determine eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative and technical support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Eligibility Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Interview applicants for and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process application; determine and request necessary verification and data to accurately evaluate the applicant or client's eligibility, and determine applicant's/participant's eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures and other pertinent information on an individual basis, in person or by telephone, or in group settings to applicants, participants and the general public. Educate, recommend and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded and/or modified services. Maintain appropriate and accurate case records, documentation and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Conduct program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; preparing lease/contract documents; issue certificates, overpayments and vouchers, issuing checks and making referrals to fraud investigations as necessary; conduct surveys and/or field housing quality inspections relative to compliance standards. Make appropriate determinations according to established criteria and assigned program's regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County and departmental employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey level clerical experience that includes substantial public contact, interviewing, obtaining financial and personal history information, decision making based on complex rules and regulations, and/or written and financial record keeping. Training: Equivalent to the completion of the twelfth grade. Completion of the equivalent of 30 semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university is highly desirable. License or Certificate: When assigned to Veteran Services, ability to obtain, within the probationary period, certification from the State of California Department of Veterans Affairs to present claims to the United States Department of Veterans Affairs pursuant to Title 38, Code of Federal Regulations (CFR) 14.629. When assigned to the WIC program, ability to obtain, within the probationary period, certification from the State of California as a WIC Nutrition Assistant. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods and computer hardware and software and its applications. English usage, spelling, grammar and punctuation. Basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with correctable acuity sufficient to read characters on computer screen; hear and speak with correctable acuity sufficient to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication and division. Effectively interview a wide variety of individuals from diverse cultural and socio-economic backgrounds and who may be physically, emotionally or mentally impaired or distressed. Maintain confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Plan and prioritize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (50%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. Online Examination (50%) The online examination has been tentatively scheduled for the week of 5/3/2021. After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. Applicants must pass the online examination to be considered for employment with Placer County. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 4/19/2021 - Minimum Qualifications Screening Week of 4/19/2021 - Written Examination Invitations Sent Week of 5/3/2021 - Online Written Examination Week of 5/10/2021 - Eligible List Established Closing Date/Time: Continuous
Mar 16, 2021
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. If you are interested in Eligibility Specialist I opportunities in the North Lake Tahoe area, please submit a separate application for 2021-15542-02. If you apply for both the Auburn/South Placer and Tahoe recruitments and are qualified, you will only need to take one online examination. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next screening cut-off in this continuous recruitment, please submit your application materials by April 19, 2021 at 5:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To determine eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative and technical support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Eligibility Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Interview applicants for and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process application; determine and request necessary verification and data to accurately evaluate the applicant or client's eligibility, and determine applicant's/participant's eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures and other pertinent information on an individual basis, in person or by telephone, or in group settings to applicants, participants and the general public. Educate, recommend and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded and/or modified services. Maintain appropriate and accurate case records, documentation and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Conduct program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; preparing lease/contract documents; issue certificates, overpayments and vouchers, issuing checks and making referrals to fraud investigations as necessary; conduct surveys and/or field housing quality inspections relative to compliance standards. Make appropriate determinations according to established criteria and assigned program's regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County and departmental employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey level clerical experience that includes substantial public contact, interviewing, obtaining financial and personal history information, decision making based on complex rules and regulations, and/or written and financial record keeping. Training: Equivalent to the completion of the twelfth grade. Completion of the equivalent of 30 semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university is highly desirable. License or Certificate: When assigned to Veteran Services, ability to obtain, within the probationary period, certification from the State of California Department of Veterans Affairs to present claims to the United States Department of Veterans Affairs pursuant to Title 38, Code of Federal Regulations (CFR) 14.629. When assigned to the WIC program, ability to obtain, within the probationary period, certification from the State of California as a WIC Nutrition Assistant. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods and computer hardware and software and its applications. English usage, spelling, grammar and punctuation. Basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with correctable acuity sufficient to read characters on computer screen; hear and speak with correctable acuity sufficient to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication and division. Effectively interview a wide variety of individuals from diverse cultural and socio-economic backgrounds and who may be physically, emotionally or mentally impaired or distressed. Maintain confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Plan and prioritize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (50%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. Online Examination (50%) The online examination has been tentatively scheduled for the week of 5/3/2021. After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. Applicants must pass the online examination to be considered for employment with Placer County. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 4/19/2021 - Minimum Qualifications Screening Week of 4/19/2021 - Written Examination Invitations Sent Week of 5/3/2021 - Online Written Examination Week of 5/10/2021 - Eligible List Established Closing Date/Time: Continuous