City of Tustin, CA
Tustin, California, United States
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is seeking applicants for the position of Police Communications Supervisor. Under general supervision, plans, assigns, supervises, and coordinates the work of the Communications Unit of the Police Department. The Police Communications Supervisor is a first-line supervisor with direct supervisory responsibility for the day-to-day operations of the Communications Unit of the Police Department's Support Services Bureau. SELECTION PROCESS: Application materials will be carefully reviewed to identify those candidates who meet the minimum qualifications for this position. Individuals who are best qualified will be invited to participate in a panel interview. All candidates who pass the panel interview will earn placement on the eligible list, which may be used for current and future vacancies in the job classification. The duration of the selection process typically lasts 3-6 months. Examples of Duties Duties may include, but are not limited to, the following: •Plans, assigns, supervises, and reviews the work of the Communications Unit of the Police Department •Monitors staff workload; prepares and monitors work schedules to provide for adequate coverage on shifts; approves leave requests and overtime schedule •Trains, motivates, and evaluates assigned personnel; conducts formal performance evaluations of subordinate staff; works with employees to correct deficiencies and recommends disciplinary action as necessary; oversees formal training programs •Performs the most complex, difficult, or sensitive duties of the work unit; provides oversight and guidance to subordinate staff on day-to-day responsibilities •Analyzes problems pertaining to the work unit; makes recommendations for improvement to management •Interprets and enforces departmental policies and protocols related to the area of assignment; refers more complex matters to management for evaluation and further action •Participates in the development and implementation of goals, objectives, policies, and procedures •Investigates inquiries and complaints from the public; resolves issues or recommends correctiveaction •Prepares administrative reports and statistics of unit activities; maintains a variety of files and records •Fills in as a Police Communications Officer as needed Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes : Education and/or Experience: Graduation from high school, supplemented by college level coursework in criminal justice; and five (5) years of increasingly responsible experience performing police support services duties, including some experience in a lead or training capacity in a Police Communications Unit. Knowledge of: •Policies, procedures, practices, and methods pertaining to the assigned work unit •Basic supervisory principles and practices •Basic law enforcement organization, activities, terminology and regulations Skill to: •Operate modern office equipment including computer hardware, software, and related applications •Operate a motor vehicle safely Ability to: •Effectively lead and motivate a group of employees •Plan, assign, supervise, train, and coordinate the work of assigned staff •Interpret and explain policies, procedures, laws, and regulations •Communicate clearly and concisely, verbally and in writing •Prepare and maintain accurate and complete records •Act quickly and calmly and remain composed in emergency situations •Establish and maintain effective and cooperative working relationships with staff, the general public, and others encountered in the course of work Licenses and/or Certificates: Possession of a valid California Class C driver's license and an acceptable driving record. A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3)months of employment. A POST Public Safety Dispatcher certificate is required within one year of appointment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work shifts that are typically ten (10) hours per day and which may include evenings, weekends, and holidays. Working Conditions & Physical Demands For working conditions and physical demands, click HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans withDisabilities Act, the City will provide reasonable accommodations to qualified individuals withdisabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount for Employee + 2is $1800 per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $200,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, and Shift Differential. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is seeking applicants for the position of Police Communications Supervisor. Under general supervision, plans, assigns, supervises, and coordinates the work of the Communications Unit of the Police Department. The Police Communications Supervisor is a first-line supervisor with direct supervisory responsibility for the day-to-day operations of the Communications Unit of the Police Department's Support Services Bureau. SELECTION PROCESS: Application materials will be carefully reviewed to identify those candidates who meet the minimum qualifications for this position. Individuals who are best qualified will be invited to participate in a panel interview. All candidates who pass the panel interview will earn placement on the eligible list, which may be used for current and future vacancies in the job classification. The duration of the selection process typically lasts 3-6 months. Examples of Duties Duties may include, but are not limited to, the following: •Plans, assigns, supervises, and reviews the work of the Communications Unit of the Police Department •Monitors staff workload; prepares and monitors work schedules to provide for adequate coverage on shifts; approves leave requests and overtime schedule •Trains, motivates, and evaluates assigned personnel; conducts formal performance evaluations of subordinate staff; works with employees to correct deficiencies and recommends disciplinary action as necessary; oversees formal training programs •Performs the most complex, difficult, or sensitive duties of the work unit; provides oversight and guidance to subordinate staff on day-to-day responsibilities •Analyzes problems pertaining to the work unit; makes recommendations for improvement to management •Interprets and enforces departmental policies and protocols related to the area of assignment; refers more complex matters to management for evaluation and further action •Participates in the development and implementation of goals, objectives, policies, and procedures •Investigates inquiries and complaints from the public; resolves issues or recommends correctiveaction •Prepares administrative reports and statistics of unit activities; maintains a variety of files and records •Fills in as a Police Communications Officer as needed Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes : Education and/or Experience: Graduation from high school, supplemented by college level coursework in criminal justice; and five (5) years of increasingly responsible experience performing police support services duties, including some experience in a lead or training capacity in a Police Communications Unit. Knowledge of: •Policies, procedures, practices, and methods pertaining to the assigned work unit •Basic supervisory principles and practices •Basic law enforcement organization, activities, terminology and regulations Skill to: •Operate modern office equipment including computer hardware, software, and related applications •Operate a motor vehicle safely Ability to: •Effectively lead and motivate a group of employees •Plan, assign, supervise, train, and coordinate the work of assigned staff •Interpret and explain policies, procedures, laws, and regulations •Communicate clearly and concisely, verbally and in writing •Prepare and maintain accurate and complete records •Act quickly and calmly and remain composed in emergency situations •Establish and maintain effective and cooperative working relationships with staff, the general public, and others encountered in the course of work Licenses and/or Certificates: Possession of a valid California Class C driver's license and an acceptable driving record. A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3)months of employment. A POST Public Safety Dispatcher certificate is required within one year of appointment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work shifts that are typically ten (10) hours per day and which may include evenings, weekends, and holidays. Working Conditions & Physical Demands For working conditions and physical demands, click HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans withDisabilities Act, the City will provide reasonable accommodations to qualified individuals withdisabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount for Employee + 2is $1800 per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $200,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, and Shift Differential. Closing Date/Time: Continuous
Come join our team! The City of Sedona is seeking applicants for the position of Police Communications Supervisor . WHY JOIN THE CITY OF SEDONA? The City of Sedona is a great place to work! As evidenced by our 2023 Employee Satisfaction Survey: Employees have good working relationships with coworkers - 97% agree Employees feel the City is a good place to work - 92% agree Under general direction of the Police Lieutenant/Manager, this position manages and supervises the public safety communications center operations; plans, assigns and manages the work of members in the communications center; provides complex and diversified administrative assistance for the Police Lieutenant/Manager; ensures compliance with rules, regulations, laws and policies; ensures 24-hour uninterrupted communication service; and serves as a liaison to department. Essential Functions: 1. Manages and supervises communications center; makes hiring, disciplinary and termination recommendations; completes employee performance evaluations and trainees’ daily observation reports; determines training needs; provides counseling, coaching, remedial training, and discipline. 2. Assists in developing and administering the communication center and records budget; manages equipment/technology issues; maintains uninterrupted service of 9-1-1 phone equipment, radio equipment, computer-based systems and recording equipment; evaluates and manages requests for records and audio recordings; manages and coordinates with vendors for related equipment repairs or orders. 3. Develops staffing recommendations; assists in developing and maintaining short- and long-term strategic staff planning; and complements staffing in the event of staffing shortage. 4. Assigned as the ACJIS/NCIC System Security Officer (SSO); responsible for ensuring compliance with all applicable laws, rules, regulations; responsible for personnel training, terminal operator certification (TOC) compliance, records validations, hit confirmations, operation audits, problems concerning ACJIS network usage, updating/dissemination and security of manuals and other ACJIS/NCIC publications and site security; and acts as the liaison between this agency and DPS. 5. Investigates incidents of misuse; assures compliance from all employees; maintains security of user contacts and data; prepares for and attends ACJIS audits; acts as liaison between agency, state, and federal governing entities; maintains information resources; and develops and maintains departmental policies and procedures. 6. Ensures efficient and productive operations of the communication center and police records function; implements and manages customer service improvement plans; and develops and implements clear goals and objectives. 7. Provides excellent customer service to all community members, coworkers, and other public safety organizations. 8. Meets regularly with subordinates to identify strengths and weaknesses in performance and provides counseling toward career goals. 9. Investigates acts of employee misconduct or poor performance. Prepares documentation and recommendations for informal and formal discipline when warranted. 10. Prepares shift schedules, approves overtime, and coordinates shift assignments/attendance to meet staffing needs. 11. Reviews shift activities with the Police Lieutenant/Manager and/or Communications Specialists to ensure accurate exchange of information and consistency in responses. 12. Maintains Communications Specialist Training Program, including phase information, training modules, checklists, daily observation reports, trainer guidelines, classroom curriculum, and all associated training material for communications specialists. 13. Understands, utilizes, and directs the operation of sophisticated interactive technical communications technology, software and equipment that support a 24/7 communications operation including law enforcement radios, 9-1-1 telephone system, Computer Assisted Dispatching/Records Management System (CAD/RMS) and other software applications, ACIC/ NCIC file functions, printers and voice data recording devices. 14. Investigates complaints from citizens, partnering agencies, users and/or internal employees. 15. Prepares professional written report of findings and recommendations in a timely manner. 16. Identifies and works in conjunction with supervisor when ordering materials and supplies. 17. Represents the division and department to outside agencies and organizations; participates in outside community and professional groups and committees; provides technical assistance as necessary. 18. Encourages and facilitates a positive environment for building team efforts and problem-solving work-related issues. 19. Maintains or performs website content function within assigned role. 20. Performs other duties and responsibilities as required. QUALIFICATIONS Knowledge of: • Clear understanding of the department’s mission and values as they relate to customer service and professional communication. • Principles and practices of emergency communication management. • Mechanics of radio communications, terminology, and codes. • Standard operating procedures, equipment, and related CAD/RMS software. • Policy and procedure development and practices.• Federal, state, and local laws, rules, regulations, codes, and/or statutes. • Principles of management, budget, and public relations. • Mapping and street names throughout the Sedona area. • Operation of radio communications equipment, computers, and related software applications. • Advanced operational knowledge of the 9-1-1 telephone system, law enforcement two-way radio channels, CAD/RMS and related software systems, ACIC/NCIC file functions, and other communications equipment utilized in the communications center. • Troubleshooting techniques used in resolving operations problems with operation system, computer software and related systems and equipment. • Principles of supervision, leadership, motivation, teambuilding, training, and personnel management. • Modern office procedures, methods, and computer equipment. Ability to: • Establish and maintain successful working relationships with internal employees, other public safety personnel, and other agencies. • Plan, organize, and coordinate the delivery of training programs. • Analyze data and draw valid conclusions. • Work independently on multiple projects, exercise discretion, and utilize good judgment. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend solutions in support of established goals and objectives. • Prepare and present oral and written presentations/training. • Demonstrate effective management and crisis management techniques while providing clear direction to staff during high stress emergency requests. • Interpret and apply federal, state, and local policies, procedures, laws, codes and regulations. • Organize and direct emergency communications center, records section, and related programs. • Professionally and responsibly handle confidential and sensitive material. • Train, supervise, and evaluate the work of assigned employees. • Communicate clearly and concisely, both orally and in writing. • Prepare clear and concise analytical and statistical reports. • Research, analyze, and evaluate new service delivery methods and techniques. • Keep current on new regulations affecting police radio operations, police record keeping activities, and the handling of property/evidence. • Develop, implement, and administer goals, objectives, and procedures. • Maintain physical and mental condition appropriate to the performance of assigned duties and responsibilities. • Maintain regular attendance and punctuality. EXPERIENCE AND TRAINING GUIDELINES Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. Typical ways to obtain the knowledge and abilities would be: Experience: Four years of increasingly responsible experience involving police dispatch, records management, and related services including two years of supervisory responsibility. Training: High school diploma/GED or equivalent with two years of course work or vocational training in criminal justice, office management, communications, records management, computer science, public administration, or a related field. Background: Ability to pass an extensive background check, including a polygraph examination and drug screen. License or Certificate • Possession of, or ability to obtain, a valid Arizona driver's license within two months of hire. • Possession of, or ability to obtain, an Arizona Criminal Justice Information System TOC certification within six months of hire. WORKING CONDITIONS Environmental Conditions: Office environment; working closely with others, exposure to irregular work hours, unusual fatigue factors, emergency situations, noise, dust, radiant and electrical energy. Physical Conditions: Maintaining physical condition necessary for sitting, standing, or walking for prolonged periods of time; working closely with others; multi-tasking such as typing while answering phones; visually observe and interpret data displayed on multiple dispatch computer monitors; ability to lift up to ten pounds; ability to hear and understand radio and telephone conversations at an appropriate level; ability to work varying shifts and holidays. BENEFIT INFORMATION The City of Sedona offers a competitive benefit package that includes: • Arizona State Retirement System • 100% City-paid health, dental and vision coverage for employee • Substantial contributions to health, dental and vision coverage for dependents • City provided $50,000 group term life insurance • Short-term disability • PTO time upfronted July and January (96 hours per year) • Generous vacation accrual rates (72 hours per year) • Eleven paid holidays • Free Verde Shuttle bus passes ($80/month value) • $1,000 Employee Referral Award Program • Red Rock hiking passes • Deferred compensation - Optional IRS 457 plans • Wellness program • Tuition reimbursement - $2,500/year • Pet insurance ...and so much more! HOW TO APPLY To apply for this excellent career opportunity, please click here . TESTING DATES Testing for qualified applicants will take place on Friday, January 5, 2024. CONTACT INFORMATION City of Sedona Human Resources 102 Roadrunner Drive Sedona, AZ 86336 928-203-5038 or 203-5189 HumanResources@SedonaAZ.gov The City of Sedona is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City are based on business needs; job requirements; individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status; past or present military service; or any other status protected by law or regulation. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Come join our team! The City of Sedona is seeking applicants for the position of Police Communications Supervisor . WHY JOIN THE CITY OF SEDONA? The City of Sedona is a great place to work! As evidenced by our 2023 Employee Satisfaction Survey: Employees have good working relationships with coworkers - 97% agree Employees feel the City is a good place to work - 92% agree Under general direction of the Police Lieutenant/Manager, this position manages and supervises the public safety communications center operations; plans, assigns and manages the work of members in the communications center; provides complex and diversified administrative assistance for the Police Lieutenant/Manager; ensures compliance with rules, regulations, laws and policies; ensures 24-hour uninterrupted communication service; and serves as a liaison to department. Essential Functions: 1. Manages and supervises communications center; makes hiring, disciplinary and termination recommendations; completes employee performance evaluations and trainees’ daily observation reports; determines training needs; provides counseling, coaching, remedial training, and discipline. 2. Assists in developing and administering the communication center and records budget; manages equipment/technology issues; maintains uninterrupted service of 9-1-1 phone equipment, radio equipment, computer-based systems and recording equipment; evaluates and manages requests for records and audio recordings; manages and coordinates with vendors for related equipment repairs or orders. 3. Develops staffing recommendations; assists in developing and maintaining short- and long-term strategic staff planning; and complements staffing in the event of staffing shortage. 4. Assigned as the ACJIS/NCIC System Security Officer (SSO); responsible for ensuring compliance with all applicable laws, rules, regulations; responsible for personnel training, terminal operator certification (TOC) compliance, records validations, hit confirmations, operation audits, problems concerning ACJIS network usage, updating/dissemination and security of manuals and other ACJIS/NCIC publications and site security; and acts as the liaison between this agency and DPS. 5. Investigates incidents of misuse; assures compliance from all employees; maintains security of user contacts and data; prepares for and attends ACJIS audits; acts as liaison between agency, state, and federal governing entities; maintains information resources; and develops and maintains departmental policies and procedures. 6. Ensures efficient and productive operations of the communication center and police records function; implements and manages customer service improvement plans; and develops and implements clear goals and objectives. 7. Provides excellent customer service to all community members, coworkers, and other public safety organizations. 8. Meets regularly with subordinates to identify strengths and weaknesses in performance and provides counseling toward career goals. 9. Investigates acts of employee misconduct or poor performance. Prepares documentation and recommendations for informal and formal discipline when warranted. 10. Prepares shift schedules, approves overtime, and coordinates shift assignments/attendance to meet staffing needs. 11. Reviews shift activities with the Police Lieutenant/Manager and/or Communications Specialists to ensure accurate exchange of information and consistency in responses. 12. Maintains Communications Specialist Training Program, including phase information, training modules, checklists, daily observation reports, trainer guidelines, classroom curriculum, and all associated training material for communications specialists. 13. Understands, utilizes, and directs the operation of sophisticated interactive technical communications technology, software and equipment that support a 24/7 communications operation including law enforcement radios, 9-1-1 telephone system, Computer Assisted Dispatching/Records Management System (CAD/RMS) and other software applications, ACIC/ NCIC file functions, printers and voice data recording devices. 14. Investigates complaints from citizens, partnering agencies, users and/or internal employees. 15. Prepares professional written report of findings and recommendations in a timely manner. 16. Identifies and works in conjunction with supervisor when ordering materials and supplies. 17. Represents the division and department to outside agencies and organizations; participates in outside community and professional groups and committees; provides technical assistance as necessary. 18. Encourages and facilitates a positive environment for building team efforts and problem-solving work-related issues. 19. Maintains or performs website content function within assigned role. 20. Performs other duties and responsibilities as required. QUALIFICATIONS Knowledge of: • Clear understanding of the department’s mission and values as they relate to customer service and professional communication. • Principles and practices of emergency communication management. • Mechanics of radio communications, terminology, and codes. • Standard operating procedures, equipment, and related CAD/RMS software. • Policy and procedure development and practices.• Federal, state, and local laws, rules, regulations, codes, and/or statutes. • Principles of management, budget, and public relations. • Mapping and street names throughout the Sedona area. • Operation of radio communications equipment, computers, and related software applications. • Advanced operational knowledge of the 9-1-1 telephone system, law enforcement two-way radio channels, CAD/RMS and related software systems, ACIC/NCIC file functions, and other communications equipment utilized in the communications center. • Troubleshooting techniques used in resolving operations problems with operation system, computer software and related systems and equipment. • Principles of supervision, leadership, motivation, teambuilding, training, and personnel management. • Modern office procedures, methods, and computer equipment. Ability to: • Establish and maintain successful working relationships with internal employees, other public safety personnel, and other agencies. • Plan, organize, and coordinate the delivery of training programs. • Analyze data and draw valid conclusions. • Work independently on multiple projects, exercise discretion, and utilize good judgment. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend solutions in support of established goals and objectives. • Prepare and present oral and written presentations/training. • Demonstrate effective management and crisis management techniques while providing clear direction to staff during high stress emergency requests. • Interpret and apply federal, state, and local policies, procedures, laws, codes and regulations. • Organize and direct emergency communications center, records section, and related programs. • Professionally and responsibly handle confidential and sensitive material. • Train, supervise, and evaluate the work of assigned employees. • Communicate clearly and concisely, both orally and in writing. • Prepare clear and concise analytical and statistical reports. • Research, analyze, and evaluate new service delivery methods and techniques. • Keep current on new regulations affecting police radio operations, police record keeping activities, and the handling of property/evidence. • Develop, implement, and administer goals, objectives, and procedures. • Maintain physical and mental condition appropriate to the performance of assigned duties and responsibilities. • Maintain regular attendance and punctuality. EXPERIENCE AND TRAINING GUIDELINES Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. Typical ways to obtain the knowledge and abilities would be: Experience: Four years of increasingly responsible experience involving police dispatch, records management, and related services including two years of supervisory responsibility. Training: High school diploma/GED or equivalent with two years of course work or vocational training in criminal justice, office management, communications, records management, computer science, public administration, or a related field. Background: Ability to pass an extensive background check, including a polygraph examination and drug screen. License or Certificate • Possession of, or ability to obtain, a valid Arizona driver's license within two months of hire. • Possession of, or ability to obtain, an Arizona Criminal Justice Information System TOC certification within six months of hire. WORKING CONDITIONS Environmental Conditions: Office environment; working closely with others, exposure to irregular work hours, unusual fatigue factors, emergency situations, noise, dust, radiant and electrical energy. Physical Conditions: Maintaining physical condition necessary for sitting, standing, or walking for prolonged periods of time; working closely with others; multi-tasking such as typing while answering phones; visually observe and interpret data displayed on multiple dispatch computer monitors; ability to lift up to ten pounds; ability to hear and understand radio and telephone conversations at an appropriate level; ability to work varying shifts and holidays. BENEFIT INFORMATION The City of Sedona offers a competitive benefit package that includes: • Arizona State Retirement System • 100% City-paid health, dental and vision coverage for employee • Substantial contributions to health, dental and vision coverage for dependents • City provided $50,000 group term life insurance • Short-term disability • PTO time upfronted July and January (96 hours per year) • Generous vacation accrual rates (72 hours per year) • Eleven paid holidays • Free Verde Shuttle bus passes ($80/month value) • $1,000 Employee Referral Award Program • Red Rock hiking passes • Deferred compensation - Optional IRS 457 plans • Wellness program • Tuition reimbursement - $2,500/year • Pet insurance ...and so much more! HOW TO APPLY To apply for this excellent career opportunity, please click here . TESTING DATES Testing for qualified applicants will take place on Friday, January 5, 2024. CONTACT INFORMATION City of Sedona Human Resources 102 Roadrunner Drive Sedona, AZ 86336 928-203-5038 or 203-5189 HumanResources@SedonaAZ.gov The City of Sedona is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City are based on business needs; job requirements; individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status; past or present military service; or any other status protected by law or regulation. Closing Date/Time: Open Until Filled
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications will be accepted from: ALL PERSONS INTERESTED Division/ Section: William P. Hobby / Airport Communications Center Workdays & Hours : Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) PURPOSE OF DIVISION The purpose of the Airport Communications Supervisor is to manage the day-to-day operational activities of the Airport Operations Center (AOC) for the Houston Airport System. The AOC supports daily operations at the William P. Hobby Airport (HOU) by providing efficiency through a single point of contact for operations, security, maintenance, and information/customer service. The purpose of this position is to maintain a safe and secure airport environment by supervising the daily operations of communications center personnel, identifying and anticipating concerns and security issues. The success of this role is highly dependent on the ability to make recommendations for operational policies, procedures and systems; supervises communications relating to operations, emergency, and airport security activities. This position requires compliance knowledge of FAR 139, TSA 1542 and other federal, state, local regulations related to the operations of the airport. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. The responsibilities of this position include, but are not limited to: Coordinate information flow during emergency situations to appropriate personnel. Monitor the activities of the communications section to ensure service delivery standards are met and comply with airport operating procedures. Prepare work schedules to ensure that sufficient shift employees are available for workload demands. Monitors and documents attendance of employees. Review office operations to identify technical and operation training needs. Provides training for employees on the operation of communications equipment and airport operating procedures. Provide guidance, training and support to employees and resolves grievances. Counsels' employees regarding performance and handles related disciplinary actions. Handle complaints or inquiries from the public, airport tenants and other City departments relative to communications activities. Inspect and test working conditions of communications equipment. Ensure communications equipment is operational and prepares documentation to repair, upgrade, or replace communications when required. May handle complex communications calls. WORKING CONDITIONS: The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS An Associate's degree in Social Science, General Studies, Business Administration or a closely related field is required. EXPERIENCE REQUIREMENTS Two years of experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communications equipment are required. Experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment may be substituted for the above education requirement on a year-for-year basis. PREFERENCES PREFERENCE Preference will be given to applicants with: Experience and considerable knowledge of FAA, DHS, CBP, and TSA rules and regulations involved in the monitoring of airport and air carrier operations and security activities. The ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Personal Computer experience with Windows and Microsoft Office Suite. Knowledge in the area of law enforcement, security, military, airport operations, emergency communications, telecommunications, dispatcher, call center, or related work. A certification in emergency communications & response, 911 dispatch certificates a plus. Prior supervisory experience in law enforcement, security, military, airport operations, emergency communications or related work is preferred. **Preference shall be given to eligible veteran applicants provided such persons possess the qualification necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test PAY GRADE 23 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1528). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1528). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 8/9/2024 11:59 PM Central
Jul 26, 2024
Full Time
POSITION OVERVIEW Applications will be accepted from: ALL PERSONS INTERESTED Division/ Section: William P. Hobby / Airport Communications Center Workdays & Hours : Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) PURPOSE OF DIVISION The purpose of the Airport Communications Supervisor is to manage the day-to-day operational activities of the Airport Operations Center (AOC) for the Houston Airport System. The AOC supports daily operations at the William P. Hobby Airport (HOU) by providing efficiency through a single point of contact for operations, security, maintenance, and information/customer service. The purpose of this position is to maintain a safe and secure airport environment by supervising the daily operations of communications center personnel, identifying and anticipating concerns and security issues. The success of this role is highly dependent on the ability to make recommendations for operational policies, procedures and systems; supervises communications relating to operations, emergency, and airport security activities. This position requires compliance knowledge of FAR 139, TSA 1542 and other federal, state, local regulations related to the operations of the airport. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. The responsibilities of this position include, but are not limited to: Coordinate information flow during emergency situations to appropriate personnel. Monitor the activities of the communications section to ensure service delivery standards are met and comply with airport operating procedures. Prepare work schedules to ensure that sufficient shift employees are available for workload demands. Monitors and documents attendance of employees. Review office operations to identify technical and operation training needs. Provides training for employees on the operation of communications equipment and airport operating procedures. Provide guidance, training and support to employees and resolves grievances. Counsels' employees regarding performance and handles related disciplinary actions. Handle complaints or inquiries from the public, airport tenants and other City departments relative to communications activities. Inspect and test working conditions of communications equipment. Ensure communications equipment is operational and prepares documentation to repair, upgrade, or replace communications when required. May handle complex communications calls. WORKING CONDITIONS: The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS An Associate's degree in Social Science, General Studies, Business Administration or a closely related field is required. EXPERIENCE REQUIREMENTS Two years of experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communications equipment are required. Experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment may be substituted for the above education requirement on a year-for-year basis. PREFERENCES PREFERENCE Preference will be given to applicants with: Experience and considerable knowledge of FAA, DHS, CBP, and TSA rules and regulations involved in the monitoring of airport and air carrier operations and security activities. The ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Personal Computer experience with Windows and Microsoft Office Suite. Knowledge in the area of law enforcement, security, military, airport operations, emergency communications, telecommunications, dispatcher, call center, or related work. A certification in emergency communications & response, 911 dispatch certificates a plus. Prior supervisory experience in law enforcement, security, military, airport operations, emergency communications or related work is preferred. **Preference shall be given to eligible veteran applicants provided such persons possess the qualification necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test PAY GRADE 23 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1528). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1528). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 8/9/2024 11:59 PM Central
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Police Communications Operator I-VII Army 15P Police Communications Operator I-VII Navy OS Police Communications Operator I-VII Coast Guard OS, OSS Police Communications Operator I-VII Marine Corps 0621, 0627, 2623 Police Communications Operator I-VII Air Force 1C3X1, 1C5X1, 1Z2X1, 1Z3X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kameron Moncus, (512) 968-1552 PHYSICAL WORK ADDRESS: Law Enforcement Communications, 5805 N Lamar Blvd, Building B, Austin, TX 78752 GENERAL DESCRIPTION : PLEASE NOTE: The salary listed on this posting will receive a 5% legislative appropriated increase effective 9/1/2024. Under the direction of the Communications Supervisor, this position is responsible for police and emergency management communications work as a licensed first responder, including, performing and coordinating radio and telephone communications by following Standard Operational Procedures (SOP) to provide assistance to callers. Responding to high-risk incidents involving the safety of the public or law enforcement. Serves as the primary contact for agency officers, other state, federal and local law enforcement agencies requesting assistance, information, or coordination. May be responsible for functioning as the Unit's Project Liaison for areas of expertise and special projects. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : PCO I-V : Graduation from High School or GED. Experience : PCO I : No experience required; PCO II : One year experience as a Police Communications Operator I: Experience in dispatch, telephone, police, and emergency management communications work; PCO III : Three years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator II; Experience in dispatch, telephone, police, and emergency management communications work. PCO IV : Four years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator III. PCO V : Eight years experience as a Police Communications Operator, of which four (4) must have been as a Police Communications Operator IV; Experience in dispatch, telephone, and emergency management communications work. Licensure : PCO I and II : Must possess a valid class "C" Texas driver's license; Must possess or be able to obtain, within six months of employment, a Texas A&M Engineering Extension Service (TEEX) Basic Telecommunicators Course and Crisis Communications certification; Must possess or be able to obtain, within one year of employment, an approved Department of Public Safety (DPS) NLETS/TLETS Basic Procedures course and a TCIC/NCIC Full Access course; Must have completed or be able to successfully pass, within one year of employment, the Texas Commission on Law Enforcement (TCOLE) State Telecommunicators examination; Must possess or be able to obtain, within one year of employment, a Texas Commission on Law Enforcement (TCOLE) Telecommunicator license. NOTE : Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications, and continuing education training. PCO III : Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Intermediate Telecommunicator Proficiency Certification (120 hours) or higher; NOTE : Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO IV : Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Advanced Telecommunicator Proficiency Certification (240 hours) or higher; NOTE : Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO V : Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Master Telecommunicator Proficiency Certification (500 hours); NOTE : Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. Geography : Must reside, or relocate to, within 50 air miles of duty station. Citizenship : Must be a citizen of the United States. Background : Applicants will be subjected to, and must successfully pass, a thorough and comprehensive background investigation. The applicant must be of good moral character and not have any of the following incidents in their criminal history: a conviction for any Felony or Class A Misdemeanor offense at any time. a conviction for any Class B Misdemeanor offense within 10 years prior to the date of application, which includes convictions for DWI (driving while intoxicated), DUID (driving under the influence of drugs) and BWI (boating while intoxicated) never have been convicted of any family violence offense currently on court-ordered community supervision, probation or parole for any criminal offense above the grade of Class C Misdemeanor. Must complete or have successfully completed/passed DPS/FBI Fingerprint return. Military Service : The applicant must not have been discharged from any military service under less than honorable conditions. Drug Use : The applicant may have no current illegal drug use and will be or must have been subjected to and successfully passed a drug screening procedure. Psychological Condition : The applicant must be or have been examined by a licensed psychologist and be declared to be in satisfactory psychological and emotional health prior to employment. Physical Condition : The applicant must be or have been examined by a licensed physician and be declared to be able to physically perform the essential duties of the position prior to employment. PREFERRED QUALIFICATIONS : Experience : Experience as a Police Communication Operator. Education : College coursework in Criminal Justice. Licensure : Current Texas Commission on Law Enforcement (TCOLE) Telecommunicator license, DPS; TCIC/NCIC Full Access and Interpol Certifications; Basic Telecommunication Proficiency Certification. KNOWLEDGE, SKILLS AND ABILITIES : PCO I : Knowledge of public safety communications rules and regulations pertaining to the operation of public safety communication equipment, and policies and procedures used in entering and retrieving appropriate information; Knowledge of Federal Communications Commission rules and regulations pertaining to the operation of public safety communications equipment; Knowledge of automated and manual information systems and of the procedures used in entering and retrieving information; Knowledge of local geography, such as roads, highways, cities, towns, terrain, and landmarks in the area of operation; PCO II-III-IV : Knowledge of PCO I, Plus: Knowledge of Texas Parks and Wildlife Department (TPWD) communications equipment regulations; Considerable knowledge of local geography, especially the roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO V : Knowledge of PCO II-III-IV, Plus: Knowledge of local complex geography, such as roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO I : Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in the operation of telecommunications equipment, computers, and office equipment; Skill in using standard office equipment; Skill in operating security equipment; Skill in providing quality customer service in a courteous and professional manner; PCO II : Skill of PCO I, Plus: Skill in using TPWD BRITS, LEC, OGTS, TLC and other department related computer systems; PCO III : Skill of PCO II, Plus: Skill in using TPWD Law Enforcement communications radio equipment; Skill in coordinating special projects within communication center; PCO IV : Skill of PCO III, Plus: Skill in effective communication with various callers to obtain complete information to determine urgency and need for response; Skill in preparing reports, logs, and correspondence that accurately documents law enforcement communication using appropriate agency policies and procedures; PCO V : Skill of PCO IV, Plus: Skill in the operation of telecommunications, computers and security equipment; PCO I : Ability to handle crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to comprehend and execute written and verbal instructions; Ability to operate automated and manual information systems; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to work under stressful conditions; Ability to react to emergency situations while maintaining composure; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under close supervision, with minimal latitude for the sue of initiative and independent judgment; Ability to conduct work activities in accordance with TPWD safety program. PCO II : Ability of PCO I, Plus: Ability to prioritize calls, and to communicate effectively; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured PCOs; Ability to analyze situations accurately, exercise proper judgment, establish priorities, and take appropriate action; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; PCO III : Ability of PCO II, Plus: Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to effectively use operations and reference manuals, maps and directories; Ability to comprehend and process written and verbal directions; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured staff; Ability to establish and operate temporary communications command sites during special assignments and/or disaster deployments; Ability to work under general supervision, with limited latitude for the use of initiative and independent judgement; PCO IV : Ability of PCO III, Plus: Ability to coordinate and lead others during crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; PCO V : Ability of PCO IV, Plus: Ability to work under limited supervision, with moderate latitude for the use of initiative and independent judgment. WORKING CONDITIONS : Must reside, or relocate to, within 50 air miles of duty station; Required to work 40 hours per week, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to work overtime as necessary; Required to adjust to changing schedules; Required to work a permanent or rotating shift; Required to perform independent shift work often without breaks; Required to respond to on-call situations; Required to perform work in a confined work environment; Must be able to work during inclement and sometimes hazardous weather conditions; Required to pass a national fingerprint-based background check to maintain employment; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Sep 18, 2024, 11:59:00 PM
Jul 18, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Police Communications Operator I-VII Army 15P Police Communications Operator I-VII Navy OS Police Communications Operator I-VII Coast Guard OS, OSS Police Communications Operator I-VII Marine Corps 0621, 0627, 2623 Police Communications Operator I-VII Air Force 1C3X1, 1C5X1, 1Z2X1, 1Z3X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kameron Moncus, (512) 968-1552 PHYSICAL WORK ADDRESS: Law Enforcement Communications, 5805 N Lamar Blvd, Building B, Austin, TX 78752 GENERAL DESCRIPTION : PLEASE NOTE: The salary listed on this posting will receive a 5% legislative appropriated increase effective 9/1/2024. Under the direction of the Communications Supervisor, this position is responsible for police and emergency management communications work as a licensed first responder, including, performing and coordinating radio and telephone communications by following Standard Operational Procedures (SOP) to provide assistance to callers. Responding to high-risk incidents involving the safety of the public or law enforcement. Serves as the primary contact for agency officers, other state, federal and local law enforcement agencies requesting assistance, information, or coordination. May be responsible for functioning as the Unit's Project Liaison for areas of expertise and special projects. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : PCO I-V : Graduation from High School or GED. Experience : PCO I : No experience required; PCO II : One year experience as a Police Communications Operator I: Experience in dispatch, telephone, police, and emergency management communications work; PCO III : Three years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator II; Experience in dispatch, telephone, police, and emergency management communications work. PCO IV : Four years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator III. PCO V : Eight years experience as a Police Communications Operator, of which four (4) must have been as a Police Communications Operator IV; Experience in dispatch, telephone, and emergency management communications work. Licensure : PCO I and II : Must possess a valid class "C" Texas driver's license; Must possess or be able to obtain, within six months of employment, a Texas A&M Engineering Extension Service (TEEX) Basic Telecommunicators Course and Crisis Communications certification; Must possess or be able to obtain, within one year of employment, an approved Department of Public Safety (DPS) NLETS/TLETS Basic Procedures course and a TCIC/NCIC Full Access course; Must have completed or be able to successfully pass, within one year of employment, the Texas Commission on Law Enforcement (TCOLE) State Telecommunicators examination; Must possess or be able to obtain, within one year of employment, a Texas Commission on Law Enforcement (TCOLE) Telecommunicator license. NOTE : Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications, and continuing education training. PCO III : Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Intermediate Telecommunicator Proficiency Certification (120 hours) or higher; NOTE : Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO IV : Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Advanced Telecommunicator Proficiency Certification (240 hours) or higher; NOTE : Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO V : Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Master Telecommunicator Proficiency Certification (500 hours); NOTE : Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. Geography : Must reside, or relocate to, within 50 air miles of duty station. Citizenship : Must be a citizen of the United States. Background : Applicants will be subjected to, and must successfully pass, a thorough and comprehensive background investigation. The applicant must be of good moral character and not have any of the following incidents in their criminal history: a conviction for any Felony or Class A Misdemeanor offense at any time. a conviction for any Class B Misdemeanor offense within 10 years prior to the date of application, which includes convictions for DWI (driving while intoxicated), DUID (driving under the influence of drugs) and BWI (boating while intoxicated) never have been convicted of any family violence offense currently on court-ordered community supervision, probation or parole for any criminal offense above the grade of Class C Misdemeanor. Must complete or have successfully completed/passed DPS/FBI Fingerprint return. Military Service : The applicant must not have been discharged from any military service under less than honorable conditions. Drug Use : The applicant may have no current illegal drug use and will be or must have been subjected to and successfully passed a drug screening procedure. Psychological Condition : The applicant must be or have been examined by a licensed psychologist and be declared to be in satisfactory psychological and emotional health prior to employment. Physical Condition : The applicant must be or have been examined by a licensed physician and be declared to be able to physically perform the essential duties of the position prior to employment. PREFERRED QUALIFICATIONS : Experience : Experience as a Police Communication Operator. Education : College coursework in Criminal Justice. Licensure : Current Texas Commission on Law Enforcement (TCOLE) Telecommunicator license, DPS; TCIC/NCIC Full Access and Interpol Certifications; Basic Telecommunication Proficiency Certification. KNOWLEDGE, SKILLS AND ABILITIES : PCO I : Knowledge of public safety communications rules and regulations pertaining to the operation of public safety communication equipment, and policies and procedures used in entering and retrieving appropriate information; Knowledge of Federal Communications Commission rules and regulations pertaining to the operation of public safety communications equipment; Knowledge of automated and manual information systems and of the procedures used in entering and retrieving information; Knowledge of local geography, such as roads, highways, cities, towns, terrain, and landmarks in the area of operation; PCO II-III-IV : Knowledge of PCO I, Plus: Knowledge of Texas Parks and Wildlife Department (TPWD) communications equipment regulations; Considerable knowledge of local geography, especially the roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO V : Knowledge of PCO II-III-IV, Plus: Knowledge of local complex geography, such as roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO I : Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in the operation of telecommunications equipment, computers, and office equipment; Skill in using standard office equipment; Skill in operating security equipment; Skill in providing quality customer service in a courteous and professional manner; PCO II : Skill of PCO I, Plus: Skill in using TPWD BRITS, LEC, OGTS, TLC and other department related computer systems; PCO III : Skill of PCO II, Plus: Skill in using TPWD Law Enforcement communications radio equipment; Skill in coordinating special projects within communication center; PCO IV : Skill of PCO III, Plus: Skill in effective communication with various callers to obtain complete information to determine urgency and need for response; Skill in preparing reports, logs, and correspondence that accurately documents law enforcement communication using appropriate agency policies and procedures; PCO V : Skill of PCO IV, Plus: Skill in the operation of telecommunications, computers and security equipment; PCO I : Ability to handle crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to comprehend and execute written and verbal instructions; Ability to operate automated and manual information systems; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to work under stressful conditions; Ability to react to emergency situations while maintaining composure; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under close supervision, with minimal latitude for the sue of initiative and independent judgment; Ability to conduct work activities in accordance with TPWD safety program. PCO II : Ability of PCO I, Plus: Ability to prioritize calls, and to communicate effectively; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured PCOs; Ability to analyze situations accurately, exercise proper judgment, establish priorities, and take appropriate action; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; PCO III : Ability of PCO II, Plus: Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to effectively use operations and reference manuals, maps and directories; Ability to comprehend and process written and verbal directions; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured staff; Ability to establish and operate temporary communications command sites during special assignments and/or disaster deployments; Ability to work under general supervision, with limited latitude for the use of initiative and independent judgement; PCO IV : Ability of PCO III, Plus: Ability to coordinate and lead others during crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; PCO V : Ability of PCO IV, Plus: Ability to work under limited supervision, with moderate latitude for the use of initiative and independent judgment. WORKING CONDITIONS : Must reside, or relocate to, within 50 air miles of duty station; Required to work 40 hours per week, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to work overtime as necessary; Required to adjust to changing schedules; Required to work a permanent or rotating shift; Required to perform independent shift work often without breaks; Required to respond to on-call situations; Required to perform work in a confined work environment; Must be able to work during inclement and sometimes hazardous weather conditions; Required to pass a national fingerprint-based background check to maintain employment; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Sep 18, 2024, 11:59:00 PM
City of Tustin, CA
Tustin, California, United States
Description Police Communications Officer I - $$32.15 - $43.23/hour Police Communications Officer II - $35.60 - $47.71/hour NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description Police Communications Officer I - $$32.15 - $43.23/hour Police Communications Officer II - $35.60 - $47.71/hour NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
City of Tustin, CA
Tustin, California, United States
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
City of Vallejo
Vallejo, California, United States
Description *** Salary reflects a 5% COLA which was effective 07/13/2024 *** PLEASE READ THIS BULLETIN IN ITS ENTIRETY THE POSITION This recruitment is being conducted to fill reoccurring full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. P eriodic testing for this position will take place as described below in the supplemental information section. The incumbent in this position will perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. DISTINGUISHING CHARACTERISTICS Communications Operator I - This is the entry/trainee level class in the Communications Operator series. This class is distinguished from the Communications Operator II by the performance of the more routine tasks and duties assigned to positions within the series in the Communications Section. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Incumbents are expected to promote to the Communications Operator II level after satisfactory completion of an eighteen month probationary period and when experience and education requirements for the Communications Operator II level are met. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Communications Supervisor and receives functional supervision from Patrol Supervisors, to include the On-Duty Watch Commander. Essential Functions Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Perform related duties as assigned. Experience and Training Guidelines A typical way to obtain the knowledge and abilities would be: Experience : Some experience operating radio, computer or other communica-tion equipment is highly desirable. Training : A High School Diploma or G.E.D. supplemented by general clerical experience. License or Certificate : Possession of, or ability to obtain, an appropriate, valid California driver license upon hire. Tools and Equipment Telephone console to receive 911 and non-emergency telephone calls; PC computer aided dispatch systems with mapping features and printer; Radio console controls and monitors; Headsets; Mobile Data computers; Microsoft Word and E-mail; Copy machine; Fax machine; California Law Enforcement Telephone System (CLETS); Telecommunications Device for the Deaf and Hard of Hearing (TDD). Additional Information The Recruitment & Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted testing deadline in order to move forward in the selection process. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Applicants who meet the minimum qualifications and have submitted a completed application including answering all Supplemental Questions, will be invited to participate in the testing process as outlined below: The City of Vallejo Police Department utilizes Criticall to test for the knowledge, skills, and abilities needed to perform the essential duties for the position of Communications Operator. This is an online assessment that consists of seven components that takes approximately 3 hours and 5 minutes to complete. The assessment may NOT be completed by anyone other than the applicant . To validate the integrity of a successful candidate's score, the candidate will be asked to verify that no one completed any portion of the assessment on their behalf during polygraph questioning . Those whom are found to be untruthful in the submission of their assessment will be withdrawn from consideration for the position. Criticall assessments will be proctored online the second and last Friday of every month beginning on June 14, 2024 until the position has closed. The application deadline to be included in an assessment group will be the Thursday prior to the date of the assessment as described below: Testing Date Application Deadline June 14, 2024 June 13, 2024 June 28, 2024 June 27, 2024 July 12, 2024 July 11, 2024 July 26, 2024 July 25, 2024 August 9, 2024 August 8, 2024 August 30, 2024 August 29, 2024 September 13, 2024 September 12, 2024 September 27, 2024 September 26, 2024 **After the testing link has been sent, applicants will have five calendar days to complete the assessment. If the assessment has not been completed within five calendar days, the application will be withdrawn from consideration and the applicant will be required to wait 30 days to reapply. Testing instructions and information will be sent to you through NeoGov notification on the day of your scheduled assessment. To ensure timely delivery of notifications regarding your application status and testing, please make sure that NeoGov and Government Jobs are added to your safe senders list, and not filtered as spam when communications from these entities arrive in your email. 3. Candidates must achieve a minimum T-Score of 52 on the Criticall assessment. Those achieving a T-score of 52 or higher will be invited to participate in oral panel interviews. Please note: Those who do not achieve a minimum passing T-score of 52 will be required to wait 30 days before they are able to re-apply and re-take the Criticall assessment. 4. Oral panel interviews are weighted at 100% of a candidates score. Those who score 70% or higher will be placed on the Register of Eligibles and referred to the department for further consideration. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Chief's Interview Communications Center sit along Completed Personal History Statement (PHS) Live Scan Fingerprinting Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or send an email to: marie.cruz@cityofvallejo.net prior to your scheduled testing date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 9/26/2024 5:00 PM Pacific
Jul 14, 2024
Full Time
Description *** Salary reflects a 5% COLA which was effective 07/13/2024 *** PLEASE READ THIS BULLETIN IN ITS ENTIRETY THE POSITION This recruitment is being conducted to fill reoccurring full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. P eriodic testing for this position will take place as described below in the supplemental information section. The incumbent in this position will perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. DISTINGUISHING CHARACTERISTICS Communications Operator I - This is the entry/trainee level class in the Communications Operator series. This class is distinguished from the Communications Operator II by the performance of the more routine tasks and duties assigned to positions within the series in the Communications Section. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Incumbents are expected to promote to the Communications Operator II level after satisfactory completion of an eighteen month probationary period and when experience and education requirements for the Communications Operator II level are met. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Communications Supervisor and receives functional supervision from Patrol Supervisors, to include the On-Duty Watch Commander. Essential Functions Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Perform related duties as assigned. Experience and Training Guidelines A typical way to obtain the knowledge and abilities would be: Experience : Some experience operating radio, computer or other communica-tion equipment is highly desirable. Training : A High School Diploma or G.E.D. supplemented by general clerical experience. License or Certificate : Possession of, or ability to obtain, an appropriate, valid California driver license upon hire. Tools and Equipment Telephone console to receive 911 and non-emergency telephone calls; PC computer aided dispatch systems with mapping features and printer; Radio console controls and monitors; Headsets; Mobile Data computers; Microsoft Word and E-mail; Copy machine; Fax machine; California Law Enforcement Telephone System (CLETS); Telecommunications Device for the Deaf and Hard of Hearing (TDD). Additional Information The Recruitment & Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted testing deadline in order to move forward in the selection process. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Applicants who meet the minimum qualifications and have submitted a completed application including answering all Supplemental Questions, will be invited to participate in the testing process as outlined below: The City of Vallejo Police Department utilizes Criticall to test for the knowledge, skills, and abilities needed to perform the essential duties for the position of Communications Operator. This is an online assessment that consists of seven components that takes approximately 3 hours and 5 minutes to complete. The assessment may NOT be completed by anyone other than the applicant . To validate the integrity of a successful candidate's score, the candidate will be asked to verify that no one completed any portion of the assessment on their behalf during polygraph questioning . Those whom are found to be untruthful in the submission of their assessment will be withdrawn from consideration for the position. Criticall assessments will be proctored online the second and last Friday of every month beginning on June 14, 2024 until the position has closed. The application deadline to be included in an assessment group will be the Thursday prior to the date of the assessment as described below: Testing Date Application Deadline June 14, 2024 June 13, 2024 June 28, 2024 June 27, 2024 July 12, 2024 July 11, 2024 July 26, 2024 July 25, 2024 August 9, 2024 August 8, 2024 August 30, 2024 August 29, 2024 September 13, 2024 September 12, 2024 September 27, 2024 September 26, 2024 **After the testing link has been sent, applicants will have five calendar days to complete the assessment. If the assessment has not been completed within five calendar days, the application will be withdrawn from consideration and the applicant will be required to wait 30 days to reapply. Testing instructions and information will be sent to you through NeoGov notification on the day of your scheduled assessment. To ensure timely delivery of notifications regarding your application status and testing, please make sure that NeoGov and Government Jobs are added to your safe senders list, and not filtered as spam when communications from these entities arrive in your email. 3. Candidates must achieve a minimum T-Score of 52 on the Criticall assessment. Those achieving a T-score of 52 or higher will be invited to participate in oral panel interviews. Please note: Those who do not achieve a minimum passing T-score of 52 will be required to wait 30 days before they are able to re-apply and re-take the Criticall assessment. 4. Oral panel interviews are weighted at 100% of a candidates score. Those who score 70% or higher will be placed on the Register of Eligibles and referred to the department for further consideration. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Chief's Interview Communications Center sit along Completed Personal History Statement (PHS) Live Scan Fingerprinting Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or send an email to: marie.cruz@cityofvallejo.net prior to your scheduled testing date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 9/26/2024 5:00 PM Pacific
CITY OF ELK GROVE, CA
Elk Grove, California, United States
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of DISPATCH SUPERVISOR The City of Elk Grove is seeking a motivated, dependable, and experienced 911 professional who has the skills and ambition to lead, coach, and mentor a team of Dispatchers. The Dispatch Supervisor is responsible for overseeing a team of dispatchers during their day-to-day operations. They also work closely with other supervisory staff and the Public Safety Communications Manager to ensure the success of the center. The ideal candidate will possess strong leadership skills with a focus on mental health, work/life balance, and creating a positive workplace culture. The Dispatch Supervisor is responsible for monitoring and leading staff activities to make sure performance standards are met, as well as providing feedback and support to Dispatch staff as needed during normal operations and throughout any major incidents. The Dispatch Supervisor also ensures the proper function of necessary Dispatch equipment and technology, evaluates and recommends staffing levels to provide superior service to the citizens of Elk Grove, and coaches and mentors dispatch staff. Important Recruitment Information: Filing Deadline : 11:59 P.M. on July 29, 2024 Oral Board Interviews: August 6 - 7, 2024 (In Person) Selection Interviews: August 12, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, on-site wellness classes, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. COMMUNITY PROFILE Elk Grove is a vibrant, family-friendly community of approximately 174,775 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DESCRIPTION: Under direction, supervises, assigns, reviews, and participates in the work of staff responsible for the daily services and activities of the Police Department's Dispatch/911 Bureau; including receiving, evaluating, prioritizing and dispatching calls for emergency and non-emergency public safety assistance;, ensures work quality and adherence to established policies and procedures; performs the more technical and complex tasks relative to assigned area of responsibility; and provides highly responsible and complex staff assistance to the Public Safety Communications Manager. The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Coordinates and participates in the administrative and operational activities for the Public Safety Dispatch/911 Center within the Police Department including; planning, prioritizes, assigns, supervises, evaluates and reviews. 2. Performs the full range of Dispatcher duties as necessary; assists staff with calls for service, radio dispatching, or handling of emergency calls/critical incidents as they arise; provides support and handles requests as needed. 3. Participates in ongoing development/evaluation/implementation of disaster preparedness planning, policy & procedure and use of back up equipment to include; UPS, Generator, 911, telephony, and radio systems. Conducts periodic drills utilizing alternate facilities and equipment. 4. Completes requests for subpoenas, phone calls, radio recordings, and other requested items. Administers schedule, ensures appropriate staffing levels and methods for providing Police Dispatch/911 Bureau services; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly. 5. Participates in the development and implementation of goals, objectives, policies, and priorities; recommends and implements resulting policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures; monitors/evaluates work activities to ensure compliance with established policies and procedures. Works with employees to correct deficiencies; implements corrective action and discipline procedures as necessary. 6. Identifies improvement of service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. 7. Participates in the selection of dispatch personnel; provides or coordinates staff training; Participates in the preparation and administration of assigned budget; submits budget recommendations; monitors expenditures. 8. Performs the more technical and complex tasks associated with dispatch related software and equipment; evaluates systems and ensures they are functioning at full capacity; documents malfunctions; maintains multiple inventories; coordinates repairs and replacements. 9. Interprets and applies laws, regulations and policies governing dispatch operations. 10. Establishes and maintains effective working relationships with co-workers, public safety personnel, representatives from other governmental departments and agencies, vendors, contractors, consultants, sworn personnel and members of the general public. Deals positively with confrontation and controversial issues. 11. Coordinates public safety dispatch center activities with those of other divisions and outside agencies and organizations. 12. Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of public safety telecommunications; incorporates new developments as appropriate into programs. 13. Performs related duties as required. Qualifications The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operational characteristics, services, and activities of a public safety telecommunications and dispatch center. Basic principles and practices of program development and administration. Principles of supervision, training, and performance evaluation. Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems. Principles and procedures of record keeping. Principles of business letter writing and report preparation. Pertinent federal, state, and local laws, codes, and regulations. Basic principles of municipal budget preparation and control. Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service. Law enforcement and emergency service procedures for responding to and handling reported incidents. Techniques of questioning for both emergency and non-emergency calls. Modern office procedures, methods, and computer equipment including specialized public safety computer systems and applications including the Criminal Justice Information System (CJIS) and the National Crime Information Center (NCIC) computer systems. Standard radio broadcasting procedures and rules; radio codes currently used by the Elk Grove Police Department. Functions of the Police Department and other City departments. Geographic features and locations within the area served. English usage, spelling, grammar, and punctuation. Methods and techniques of telephone etiquette. Methods and techniques of conflict resolution. Ability to: Coordinate and direct the services and activities of the public safety dispatch center. Supervise, direct, and coordinate the work of assigned staff. Select, supervise, train, and evaluate staff. Schedule effective twenty-four hour telecommunications center operations. Recommend and implement goals, objectives, policies, and procedures for providing public safety dispatch center services and activities. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations. Participate in the preparation and administration of assigned budgets. Plan and organize work to meet changing priorities and deadlines. Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit. Work cooperatively with other departments, City officials, and outside agencies. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility. Prepare clear and concise reports. Analyze problems, identify alternative solutions, project consequences of proposed actions, make recommendations and participate in implementation process in support of goals. Research, analyze and evaluate new service delivery methods and techniques. Effectively communicate and elicit information from upset and irate callers. Speak clearly and concisely in an understandable voice via radio and telephone and in person. Hear and distinguish radio voice traffic within normal levels and over background noise. Make independent decisions that affect the safety of public safety personnel, citizens, and property, such as those involved in determining the urgency of requests received and the appropriate action to take. Dispatch police units quickly and effectively. Think quickly, calmly, and clearly in emergency situations. Perform multiple tasks simultaneously. Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment. Operate specialized public safety computer systems and applications. Read and interpret maps and other navigational resources and give directions. Type and enter data accurately at a speed necessary for successful job performance. Work under pressure, exercise good judgment, and make sound decisions in emergency situations. Maintain composure, alertness and concentration while working for extended periods of time. Compile, maintain, process, and prepare a variety of records and reports. Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report. Maintain confidentiality. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines: Education/Training: Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course. Completion of specialized public safety dispatch training and college level course work in management, supervision, or other related field is highly desirable. Experience: Three years of increasingly responsible dispatching experience. Lead, training, tactical, supervisory and/or administrative experience is desirable. License or Certificate : Possession of an appropriate, valid P.O.S.T. Dispatcher Certificate. Out of state candidates only: Must possess an appropriate, valid California P.O.S.T. Dispatcher Certificate within 12 months of hire. Physical Demands and Work Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed in an office and emergency services dispatch center setting with extensive public contact; incumbents are required to work evening, night, weekend, and holiday shifts; incumbents may be called back or held over to maintain staffing levels. Physical : Primary functions require sufficient physical ability and mobility to work in an office and emergency dispatch center setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction. Hearing : Hear in the normal audio range with or without correction. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY Elk Grove Police Officers Association (EGPOA) - Non Sworn Annual Leave (vacation/sick) 0-4 years of service 176 hours 6.77 hours per pay period 5-9 years of service 216 hours 8.31 hours per pay period 10-14 years of service 232 hours 8.92 per pay period 15-19 years of service 256 hours 9.85 hours per pay period 20+ years of service 272 hours 10.46 hours per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 2% or 4% of employee's salary depending on the membership status with CalPERS. Employee Assistance Program Available to employees and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Retirement Health Savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement, Holidays Employees who are not assigned by the Police Chief to work shifts shall receive eleven (11) paid holidays per year and sixteen(16) hours of floating holiday every fiscal year. Employees assigned by the Police Chief to work shifts shall receive a 5% holiday pay differential in lieu of paid holidays and eight (8) hours of floating holiday every fiscal year. Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement (CalPERS) Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification.??????? Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City employees do not currently participate in the Social Security program. City offers an IRS qualifying retirement plan. Tuition Reimbursement 80% up to $2,500/year for undergraduate studies 80% up to $3,500/year for graduate studies Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 7/29/2024 11:59 PM Pacific
Jul 02, 2024
Full Time
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of DISPATCH SUPERVISOR The City of Elk Grove is seeking a motivated, dependable, and experienced 911 professional who has the skills and ambition to lead, coach, and mentor a team of Dispatchers. The Dispatch Supervisor is responsible for overseeing a team of dispatchers during their day-to-day operations. They also work closely with other supervisory staff and the Public Safety Communications Manager to ensure the success of the center. The ideal candidate will possess strong leadership skills with a focus on mental health, work/life balance, and creating a positive workplace culture. The Dispatch Supervisor is responsible for monitoring and leading staff activities to make sure performance standards are met, as well as providing feedback and support to Dispatch staff as needed during normal operations and throughout any major incidents. The Dispatch Supervisor also ensures the proper function of necessary Dispatch equipment and technology, evaluates and recommends staffing levels to provide superior service to the citizens of Elk Grove, and coaches and mentors dispatch staff. Important Recruitment Information: Filing Deadline : 11:59 P.M. on July 29, 2024 Oral Board Interviews: August 6 - 7, 2024 (In Person) Selection Interviews: August 12, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, on-site wellness classes, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. COMMUNITY PROFILE Elk Grove is a vibrant, family-friendly community of approximately 174,775 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DESCRIPTION: Under direction, supervises, assigns, reviews, and participates in the work of staff responsible for the daily services and activities of the Police Department's Dispatch/911 Bureau; including receiving, evaluating, prioritizing and dispatching calls for emergency and non-emergency public safety assistance;, ensures work quality and adherence to established policies and procedures; performs the more technical and complex tasks relative to assigned area of responsibility; and provides highly responsible and complex staff assistance to the Public Safety Communications Manager. The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Coordinates and participates in the administrative and operational activities for the Public Safety Dispatch/911 Center within the Police Department including; planning, prioritizes, assigns, supervises, evaluates and reviews. 2. Performs the full range of Dispatcher duties as necessary; assists staff with calls for service, radio dispatching, or handling of emergency calls/critical incidents as they arise; provides support and handles requests as needed. 3. Participates in ongoing development/evaluation/implementation of disaster preparedness planning, policy & procedure and use of back up equipment to include; UPS, Generator, 911, telephony, and radio systems. Conducts periodic drills utilizing alternate facilities and equipment. 4. Completes requests for subpoenas, phone calls, radio recordings, and other requested items. Administers schedule, ensures appropriate staffing levels and methods for providing Police Dispatch/911 Bureau services; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly. 5. Participates in the development and implementation of goals, objectives, policies, and priorities; recommends and implements resulting policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures; monitors/evaluates work activities to ensure compliance with established policies and procedures. Works with employees to correct deficiencies; implements corrective action and discipline procedures as necessary. 6. Identifies improvement of service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. 7. Participates in the selection of dispatch personnel; provides or coordinates staff training; Participates in the preparation and administration of assigned budget; submits budget recommendations; monitors expenditures. 8. Performs the more technical and complex tasks associated with dispatch related software and equipment; evaluates systems and ensures they are functioning at full capacity; documents malfunctions; maintains multiple inventories; coordinates repairs and replacements. 9. Interprets and applies laws, regulations and policies governing dispatch operations. 10. Establishes and maintains effective working relationships with co-workers, public safety personnel, representatives from other governmental departments and agencies, vendors, contractors, consultants, sworn personnel and members of the general public. Deals positively with confrontation and controversial issues. 11. Coordinates public safety dispatch center activities with those of other divisions and outside agencies and organizations. 12. Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of public safety telecommunications; incorporates new developments as appropriate into programs. 13. Performs related duties as required. Qualifications The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operational characteristics, services, and activities of a public safety telecommunications and dispatch center. Basic principles and practices of program development and administration. Principles of supervision, training, and performance evaluation. Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems. Principles and procedures of record keeping. Principles of business letter writing and report preparation. Pertinent federal, state, and local laws, codes, and regulations. Basic principles of municipal budget preparation and control. Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service. Law enforcement and emergency service procedures for responding to and handling reported incidents. Techniques of questioning for both emergency and non-emergency calls. Modern office procedures, methods, and computer equipment including specialized public safety computer systems and applications including the Criminal Justice Information System (CJIS) and the National Crime Information Center (NCIC) computer systems. Standard radio broadcasting procedures and rules; radio codes currently used by the Elk Grove Police Department. Functions of the Police Department and other City departments. Geographic features and locations within the area served. English usage, spelling, grammar, and punctuation. Methods and techniques of telephone etiquette. Methods and techniques of conflict resolution. Ability to: Coordinate and direct the services and activities of the public safety dispatch center. Supervise, direct, and coordinate the work of assigned staff. Select, supervise, train, and evaluate staff. Schedule effective twenty-four hour telecommunications center operations. Recommend and implement goals, objectives, policies, and procedures for providing public safety dispatch center services and activities. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations. Participate in the preparation and administration of assigned budgets. Plan and organize work to meet changing priorities and deadlines. Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit. Work cooperatively with other departments, City officials, and outside agencies. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility. Prepare clear and concise reports. Analyze problems, identify alternative solutions, project consequences of proposed actions, make recommendations and participate in implementation process in support of goals. Research, analyze and evaluate new service delivery methods and techniques. Effectively communicate and elicit information from upset and irate callers. Speak clearly and concisely in an understandable voice via radio and telephone and in person. Hear and distinguish radio voice traffic within normal levels and over background noise. Make independent decisions that affect the safety of public safety personnel, citizens, and property, such as those involved in determining the urgency of requests received and the appropriate action to take. Dispatch police units quickly and effectively. Think quickly, calmly, and clearly in emergency situations. Perform multiple tasks simultaneously. Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment. Operate specialized public safety computer systems and applications. Read and interpret maps and other navigational resources and give directions. Type and enter data accurately at a speed necessary for successful job performance. Work under pressure, exercise good judgment, and make sound decisions in emergency situations. Maintain composure, alertness and concentration while working for extended periods of time. Compile, maintain, process, and prepare a variety of records and reports. Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report. Maintain confidentiality. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines: Education/Training: Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course. Completion of specialized public safety dispatch training and college level course work in management, supervision, or other related field is highly desirable. Experience: Three years of increasingly responsible dispatching experience. Lead, training, tactical, supervisory and/or administrative experience is desirable. License or Certificate : Possession of an appropriate, valid P.O.S.T. Dispatcher Certificate. Out of state candidates only: Must possess an appropriate, valid California P.O.S.T. Dispatcher Certificate within 12 months of hire. Physical Demands and Work Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed in an office and emergency services dispatch center setting with extensive public contact; incumbents are required to work evening, night, weekend, and holiday shifts; incumbents may be called back or held over to maintain staffing levels. Physical : Primary functions require sufficient physical ability and mobility to work in an office and emergency dispatch center setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction. Hearing : Hear in the normal audio range with or without correction. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY Elk Grove Police Officers Association (EGPOA) - Non Sworn Annual Leave (vacation/sick) 0-4 years of service 176 hours 6.77 hours per pay period 5-9 years of service 216 hours 8.31 hours per pay period 10-14 years of service 232 hours 8.92 per pay period 15-19 years of service 256 hours 9.85 hours per pay period 20+ years of service 272 hours 10.46 hours per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 2% or 4% of employee's salary depending on the membership status with CalPERS. Employee Assistance Program Available to employees and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Retirement Health Savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement, Holidays Employees who are not assigned by the Police Chief to work shifts shall receive eleven (11) paid holidays per year and sixteen(16) hours of floating holiday every fiscal year. Employees assigned by the Police Chief to work shifts shall receive a 5% holiday pay differential in lieu of paid holidays and eight (8) hours of floating holiday every fiscal year. Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement (CalPERS) Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification.??????? Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City employees do not currently participate in the Social Security program. City offers an IRS qualifying retirement plan. Tuition Reimbursement 80% up to $2,500/year for undergraduate studies 80% up to $3,500/year for graduate studies Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 7/29/2024 11:59 PM Pacific
. Apply By: 07/31/24 Division: Clerk and Recorder Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Job Description Summary: The Communications Coordinator is responsible for carrying out a robust and equity-focused public relations and marketing strategy for the Jeffco Clerk & Recorder’s office. They will assist managers with developing and implementing high quality, innovative communication and public education campaigns that make government and the democratic process work for all of Jeffco. With direction and support from leadership, they will be responsible for the department’s graphic design and website management, and have a key role in social media, community events, newsletters, advertising, and other public outreach. They will interface with a broad cross-section of Jefferson County’s populace and leaders, and will be a champion for customer service excellence, government transparency, accessibility, and modernization. With the leadership team, they will plan, design, implement, and evaluate strategies, projects, and campaigns to further the goals of the Clerk & Recorder’s divisions, including Elections, Motor Vehicles, Records and Licensing, and other service areas. The Communications Coordinator will also participate in special projects as assigned by their supervisor, based on the evolving needs of Jefferson County The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously. We hold a clear mission and vision that drive our actions and aspirations: Mission : To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone. Vision : An equitable , accessible, trustworthy democracy for the Jeffco of today and tomorrow. Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work. Schedule : This full-time, standard position operates on a mostly standard work week, but with some need for evening and weekend work, to be discussed with the supervisor. This is a hybrid position that is mostly in-office with some opportunity for remote work available. Salary: Anticipated Hiring Range: $26-$32 USD hourly , which is equivalent to $ 55- $ 6 6k annually. Compensation will be determined based on education, experience, and skills. Additional compensation for Spanish bilingual skills is available. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, and more. For more information, click here for our Total Rewards summary. Essential Duties: Consult with leadership and staff to plan, design, implement, and evaluate communication strategies, projects, and campaigns. Prepare, write, design, and disseminate a variety of internal and external communications as directed or requested , including news releases, web pages, newsletters, social media posts, reports, announcements, posters, and other publications. Write materials in a clear and engaging fashion, utilizing concise journalistic style. Create visually-appealing , informative content that elevates the county and Clerk and Recorder’s office brand identity. Assist with the development and maintenance of internet and intranet web sites and social media pages. Participate in continuing education/training in web development and communications technology. Support community outreach and events, including some evening and weekend events, that foster relationship building, education, engagement. Establish and develop strong relationships and alliances with government, education, corporate, nonprofit entities, community leaders, Jefferson County residents, and other key stakeholders. Maintain contact information and lists, keep organized records, and build an asset database, templates, and other supportive materials for the larger Clerk and Recorder team. Respond to a variety of inquiries on the telephone, in person and by letter/email in a timely manner providing information and directing questions to appropriate staff to promote good public relations and create cooperative working relationships Reduce and eliminate barriers to participation for culturally and economically diverse communities. Other duties and responsibilities as assigned Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: Bachelors degree or equivalent work experience. Three year s of related work experience in communications, marketing, or other public relations activities. Preferred Knowledge, Skills & Abilities: Five years of experience in communications, Marketing, or Public Relations Excellent Customer Service skills Advanced graphic design skills Experience within a county clerk office , especially elections Written and Verbal Spanish Fluency Familiarity with the CivicPlus website platform Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references at no cost to the candidate. Please note that supplemental questions requiring a written response will serve as a writing sample. Current Jefferson County employees must apply through their employee profile in Workday . How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Bachelor's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Administrative, Business Programs and Services
Jul 12, 2024
Full Time
. Apply By: 07/31/24 Division: Clerk and Recorder Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Job Description Summary: The Communications Coordinator is responsible for carrying out a robust and equity-focused public relations and marketing strategy for the Jeffco Clerk & Recorder’s office. They will assist managers with developing and implementing high quality, innovative communication and public education campaigns that make government and the democratic process work for all of Jeffco. With direction and support from leadership, they will be responsible for the department’s graphic design and website management, and have a key role in social media, community events, newsletters, advertising, and other public outreach. They will interface with a broad cross-section of Jefferson County’s populace and leaders, and will be a champion for customer service excellence, government transparency, accessibility, and modernization. With the leadership team, they will plan, design, implement, and evaluate strategies, projects, and campaigns to further the goals of the Clerk & Recorder’s divisions, including Elections, Motor Vehicles, Records and Licensing, and other service areas. The Communications Coordinator will also participate in special projects as assigned by their supervisor, based on the evolving needs of Jefferson County The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously. We hold a clear mission and vision that drive our actions and aspirations: Mission : To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone. Vision : An equitable , accessible, trustworthy democracy for the Jeffco of today and tomorrow. Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work. Schedule : This full-time, standard position operates on a mostly standard work week, but with some need for evening and weekend work, to be discussed with the supervisor. This is a hybrid position that is mostly in-office with some opportunity for remote work available. Salary: Anticipated Hiring Range: $26-$32 USD hourly , which is equivalent to $ 55- $ 6 6k annually. Compensation will be determined based on education, experience, and skills. Additional compensation for Spanish bilingual skills is available. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, and more. For more information, click here for our Total Rewards summary. Essential Duties: Consult with leadership and staff to plan, design, implement, and evaluate communication strategies, projects, and campaigns. Prepare, write, design, and disseminate a variety of internal and external communications as directed or requested , including news releases, web pages, newsletters, social media posts, reports, announcements, posters, and other publications. Write materials in a clear and engaging fashion, utilizing concise journalistic style. Create visually-appealing , informative content that elevates the county and Clerk and Recorder’s office brand identity. Assist with the development and maintenance of internet and intranet web sites and social media pages. Participate in continuing education/training in web development and communications technology. Support community outreach and events, including some evening and weekend events, that foster relationship building, education, engagement. Establish and develop strong relationships and alliances with government, education, corporate, nonprofit entities, community leaders, Jefferson County residents, and other key stakeholders. Maintain contact information and lists, keep organized records, and build an asset database, templates, and other supportive materials for the larger Clerk and Recorder team. Respond to a variety of inquiries on the telephone, in person and by letter/email in a timely manner providing information and directing questions to appropriate staff to promote good public relations and create cooperative working relationships Reduce and eliminate barriers to participation for culturally and economically diverse communities. Other duties and responsibilities as assigned Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: Bachelors degree or equivalent work experience. Three year s of related work experience in communications, marketing, or other public relations activities. Preferred Knowledge, Skills & Abilities: Five years of experience in communications, Marketing, or Public Relations Excellent Customer Service skills Advanced graphic design skills Experience within a county clerk office , especially elections Written and Verbal Spanish Fluency Familiarity with the CivicPlus website platform Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references at no cost to the candidate. Please note that supplemental questions requiring a written response will serve as a writing sample. Current Jefferson County employees must apply through their employee profile in Workday . How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Bachelor's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Administrative, Business Programs and Services
CITY OF FRESNO, CA
Fresno, California, United States
Position Description RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. RECRUITMENT MAY CLOSE AT ANY TIME. Under direction, the Information Services Supervisor supervises staff, technology, contractors, and service providers to maintain information and communications systems. Incumbents provide leadership and supervision to associated technical staff responsible for data communications systems including local and wide area networks, data center technology, industrial controls, voice and visual communication systems, databases, internet and intranet systems, applications software, and the provision of technical support in coordination with various City departments and outside agencies, as well as oversee the day-to-day operation of integrated data systems and provide a high level of complex and confidential support to Department executive management staff. For these assignments, in the multiple Divisions of the Information Services Department (ISD), the incumbent will plan and manage a of technical staff supporting various technologies which could include hardware and software, City-wide. These technologies may include, but not limited to, workstation, printers, network equipment, application supports, database management, GIS, mobility, network systems support, and other areas as assigned. These incumbents will coordinate with other Information Servicers Supervisors within ISD and other City Departments in all aspects of information technologies to ensure they are upholding ISD standards. One vacancy currently exists in the Information Services Department (ISD), Computer Services Division. An extensive background check will be required for this vacancy. This position will oversee the technology operations at Fresnos two airports; Fresno Yosemite International and Fresno Chandler Executive Airport. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period at the City's discretion. Should the competitive process be suspended for this recruitment, the eligibility list may be limited to three (3) months. Pay,Benefits, & Work Schedule BENEFITS: UNIT 13 Classification City of Fresno Professional Employees Association (CFPEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. MANAGEMENT LEAVE: 60 hours per fiscal year for exempt employees. ANNUAL LEAVE: Accrue 15.5 hours per month with cash out provisions. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by the City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City. BILINGUAL PREMIUM: PAY: $100 per month. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and do not assure placement on the eligible list. Three (3) years of experience in the administration and maintenance of any of the following: Radio, microwave, WAN/LAN/MAN communications End user devices such as desktops, laptops, and mobility devices Network monitoring and security management tools Data center hardware and software Network and internet edge hardware and management tools Access control systems Videos surveillance systems Structured cabling -AND- To include or be supplemented by 1 year of lead or supervisor experience -AND- Graduation from an accredited college or university with a Bachelor's degree in business administration, public administration, computer science, electronics, electrical or communications engineering or related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. If qualifying with a degree or accredited college or university credits, please attach a copy of the degree or transcripts. Applications lacking this documentation may be rejected. Information Services Department's prefer candidates with experience supporting and managing staff in an Enterprise/Business technical support environment. Candidates should also be able to adjust priorities of self and staff as needed. They must be able to collaborate with others in ISD to uphold ISD standards. Further, candidates will need to work closely with a variety of stakeholders in the Airport department, including airline carriers, federal agencies, contractors, and tenants. Selected eligible candidates will be required to successfully pass a department interview a Department of Justice background check, and a Airport background check, prior to employment with the City of Fresno. Possession of a valid California Driver's License is required. Candidates considered for hire must provide proof of a valid driver's license and a current copy of their driving record. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline, or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and does not assure a place on the eligibility list. The selection process may consist of the following: Application Review - Qualifying Only: Applications submitted will be reviewed and a limited number of the most qualified candidates may be invited to the oral examination. The selection will be based upon those applications which demonstrate the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for a proper evaluation. Oral Examination - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate each candidate's knowledge of applying and/or monitoring information technology processes and programs; ability to communicate effectively and establish effective working relationships or other topics related to a candidate's training, experience and qualifications for the position of Information Services Supervisor. Candidates must achieve a passing score to qualify for the eligible list. Oral Examination to be determined. Veteran Preference Regulations Qualified veterans who pass the examination may obtain five (5) additional points. Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 08/01/2024
Jul 06, 2024
Full Time
Position Description RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. RECRUITMENT MAY CLOSE AT ANY TIME. Under direction, the Information Services Supervisor supervises staff, technology, contractors, and service providers to maintain information and communications systems. Incumbents provide leadership and supervision to associated technical staff responsible for data communications systems including local and wide area networks, data center technology, industrial controls, voice and visual communication systems, databases, internet and intranet systems, applications software, and the provision of technical support in coordination with various City departments and outside agencies, as well as oversee the day-to-day operation of integrated data systems and provide a high level of complex and confidential support to Department executive management staff. For these assignments, in the multiple Divisions of the Information Services Department (ISD), the incumbent will plan and manage a of technical staff supporting various technologies which could include hardware and software, City-wide. These technologies may include, but not limited to, workstation, printers, network equipment, application supports, database management, GIS, mobility, network systems support, and other areas as assigned. These incumbents will coordinate with other Information Servicers Supervisors within ISD and other City Departments in all aspects of information technologies to ensure they are upholding ISD standards. One vacancy currently exists in the Information Services Department (ISD), Computer Services Division. An extensive background check will be required for this vacancy. This position will oversee the technology operations at Fresnos two airports; Fresno Yosemite International and Fresno Chandler Executive Airport. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period at the City's discretion. Should the competitive process be suspended for this recruitment, the eligibility list may be limited to three (3) months. Pay,Benefits, & Work Schedule BENEFITS: UNIT 13 Classification City of Fresno Professional Employees Association (CFPEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. MANAGEMENT LEAVE: 60 hours per fiscal year for exempt employees. ANNUAL LEAVE: Accrue 15.5 hours per month with cash out provisions. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by the City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City. BILINGUAL PREMIUM: PAY: $100 per month. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and do not assure placement on the eligible list. Three (3) years of experience in the administration and maintenance of any of the following: Radio, microwave, WAN/LAN/MAN communications End user devices such as desktops, laptops, and mobility devices Network monitoring and security management tools Data center hardware and software Network and internet edge hardware and management tools Access control systems Videos surveillance systems Structured cabling -AND- To include or be supplemented by 1 year of lead or supervisor experience -AND- Graduation from an accredited college or university with a Bachelor's degree in business administration, public administration, computer science, electronics, electrical or communications engineering or related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. If qualifying with a degree or accredited college or university credits, please attach a copy of the degree or transcripts. Applications lacking this documentation may be rejected. Information Services Department's prefer candidates with experience supporting and managing staff in an Enterprise/Business technical support environment. Candidates should also be able to adjust priorities of self and staff as needed. They must be able to collaborate with others in ISD to uphold ISD standards. Further, candidates will need to work closely with a variety of stakeholders in the Airport department, including airline carriers, federal agencies, contractors, and tenants. Selected eligible candidates will be required to successfully pass a department interview a Department of Justice background check, and a Airport background check, prior to employment with the City of Fresno. Possession of a valid California Driver's License is required. Candidates considered for hire must provide proof of a valid driver's license and a current copy of their driving record. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline, or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and does not assure a place on the eligibility list. The selection process may consist of the following: Application Review - Qualifying Only: Applications submitted will be reviewed and a limited number of the most qualified candidates may be invited to the oral examination. The selection will be based upon those applications which demonstrate the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for a proper evaluation. Oral Examination - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate each candidate's knowledge of applying and/or monitoring information technology processes and programs; ability to communicate effectively and establish effective working relationships or other topics related to a candidate's training, experience and qualifications for the position of Information Services Supervisor. Candidates must achieve a passing score to qualify for the eligible list. Oral Examination to be determined. Veteran Preference Regulations Qualified veterans who pass the examination may obtain five (5) additional points. Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 08/01/2024
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Applications will be accepted until further notice. The Department of Public Works is recruiting for Maintenance and Construction Supervisor II , who is responsible for planning, scheduling, and supervising work crews performing maintenance, repair, and minor construction work on roadways, flood control, solid waste, and other public works facilities. Additionally, these positions have responsibility over major construction projects and a large staff. This list will be used to fill immediate vacancies in Needles . For more information, refer to the Maintenance and Construction Supervisor II job description. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 89,086.40 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application and must be maintained during employment. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles Requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Emergency Response Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required and must be maintained during employment. Class C Driver License is required for Solid Waste positions but the C lass A or B Driver's License with endorsement mentioned above is desirable. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste landfill operations, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire. Applications will be accepted until further notice; recruitment may close at any time once sufficient applications are received . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Job Applications will be accepted until further notice. The Department of Public Works is recruiting for Maintenance and Construction Supervisor II , who is responsible for planning, scheduling, and supervising work crews performing maintenance, repair, and minor construction work on roadways, flood control, solid waste, and other public works facilities. Additionally, these positions have responsibility over major construction projects and a large staff. This list will be used to fill immediate vacancies in Needles . For more information, refer to the Maintenance and Construction Supervisor II job description. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 89,086.40 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application and must be maintained during employment. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles Requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Emergency Response Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required and must be maintained during employment. Class C Driver License is required for Solid Waste positions but the C lass A or B Driver's License with endorsement mentioned above is desirable. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste landfill operations, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire. Applications will be accepted until further notice; recruitment may close at any time once sufficient applications are received . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
Colton, California, United States
The Job Bi-Annual Step Increases of 2.5% Excellent benefits package for the employee and their dependents! Boost Annual Salary Up To: $94,244 When Modified Benefits Option Is Selected ( Depending on Qualifications) Arrowhead Regional Medical Center (ARMC) is recruiting for a Coding Supervisor who plans and supervises a major function of Arrowhead Regional Medical Center's Health Information Management Division; applies, interprets and ensures compliance with state, federal and accrediting agency regulations related to medical records; performs related duties as required. Official County Title : Health Information Management Supervisor. For more detailed information, refer to the County's job description . Additional vacancies exist in the Department of Behavioral Health! Please CLICK HERE to view the application for Coding Supervisor - Department of Behavioral Health. Click below for more information on the benefits offered at San Bernardino County! TRADITIONAL BENEFITS OPTION MODIFIED BENEFITS OPTION ARROWHEAD REGIONAL MEDICAL CENTER Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. T o learn more about our hospital click HERE . CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening. Certifications: Additional certifications may be required depending on the needs of the department. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet both of the following credentials and experience requirements: CREDENTIALS: Must possess and maintain one (1) of the following: Registered Health Information Administrator (RHIA) issued by the American Health Information Management Association (AHIMA). Registered Health Information Technician (RHIT) issued by the American Health Information Management Association (AHIMA). Certified Coding Specialist (CCS) issued by the American Health Information Management Association (AHIMA). Certified Professional Coder (CPC) issued by the American Academy of Professional Coders (AAPC). -AND- EXPERIENCE: OPTION 1: Two (2) years of experience within the past five (5) years, of full-time comprehensive coding medical records in an acute care hospital. -OR- OPTION 2: Two (2) years of experience within the past five (5) years, of full-time experience auditing and processing medical records in an acute care hospital or outpatient clinic setting. Evidence of enrollment/registration in an accredited course as a Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification program will be accepted. Applicants will need to attach proof of enrollment with their application. Note: Incumbents are required to complete and receive registration within nine (9) months from the date of hire. Failure to secure said registration within the timeframe provided will result in incumbents being terminated prior to the end of their probationary period. Desired Qualifications Lead/Supervisory experience in an acute care hospital is highly desired. Selection Process Application Procedure : To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. The recruitment may close at any time once a sufficient number of qualified applications are received. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Jul 02, 2024
Full Time
The Job Bi-Annual Step Increases of 2.5% Excellent benefits package for the employee and their dependents! Boost Annual Salary Up To: $94,244 When Modified Benefits Option Is Selected ( Depending on Qualifications) Arrowhead Regional Medical Center (ARMC) is recruiting for a Coding Supervisor who plans and supervises a major function of Arrowhead Regional Medical Center's Health Information Management Division; applies, interprets and ensures compliance with state, federal and accrediting agency regulations related to medical records; performs related duties as required. Official County Title : Health Information Management Supervisor. For more detailed information, refer to the County's job description . Additional vacancies exist in the Department of Behavioral Health! Please CLICK HERE to view the application for Coding Supervisor - Department of Behavioral Health. Click below for more information on the benefits offered at San Bernardino County! TRADITIONAL BENEFITS OPTION MODIFIED BENEFITS OPTION ARROWHEAD REGIONAL MEDICAL CENTER Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. T o learn more about our hospital click HERE . CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening. Certifications: Additional certifications may be required depending on the needs of the department. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet both of the following credentials and experience requirements: CREDENTIALS: Must possess and maintain one (1) of the following: Registered Health Information Administrator (RHIA) issued by the American Health Information Management Association (AHIMA). Registered Health Information Technician (RHIT) issued by the American Health Information Management Association (AHIMA). Certified Coding Specialist (CCS) issued by the American Health Information Management Association (AHIMA). Certified Professional Coder (CPC) issued by the American Academy of Professional Coders (AAPC). -AND- EXPERIENCE: OPTION 1: Two (2) years of experience within the past five (5) years, of full-time comprehensive coding medical records in an acute care hospital. -OR- OPTION 2: Two (2) years of experience within the past five (5) years, of full-time experience auditing and processing medical records in an acute care hospital or outpatient clinic setting. Evidence of enrollment/registration in an accredited course as a Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification program will be accepted. Applicants will need to attach proof of enrollment with their application. Note: Incumbents are required to complete and receive registration within nine (9) months from the date of hire. Failure to secure said registration within the timeframe provided will result in incumbents being terminated prior to the end of their probationary period. Desired Qualifications Lead/Supervisory experience in an acute care hospital is highly desired. Selection Process Application Procedure : To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. The recruitment may close at any time once a sufficient number of qualified applications are received. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Applications will be accepted until filled The Department of Public Works is recruiting for Maintenance and Construction Supervisors I who assign and supervise a crew in the performance of maintenance, repair and minor construction projects on flood control, road, landfill and other facilities. For more information, refer to the Maintenance and Construction Supervisor I job description. Positions exist throughout the County. Candidates willing to work in the Mountain and Desert Yards are especially encouraged to apply. Applicants are encouraged to specify all yards on the supplemental questionnaire where they are willing to work in order to maximize their opportunities. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 79,164.80 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes if assigned to valley and desert yards and 45 minutes if assigned to mountain yards. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required. Indicate possession of license and endorsements/restrictions in the license area of the application, as well as on the supplemental questionnaire. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste facilities, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Application Procedure : Applications will be accepted and processed continuously, until a sufficient number of qualified applications have been received. Apply as soon as possible to ensure consideration for this position, as the recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Jul 14, 2024
Full Time
The Job Applications will be accepted until filled The Department of Public Works is recruiting for Maintenance and Construction Supervisors I who assign and supervise a crew in the performance of maintenance, repair and minor construction projects on flood control, road, landfill and other facilities. For more information, refer to the Maintenance and Construction Supervisor I job description. Positions exist throughout the County. Candidates willing to work in the Mountain and Desert Yards are especially encouraged to apply. Applicants are encouraged to specify all yards on the supplemental questionnaire where they are willing to work in order to maximize their opportunities. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 79,164.80 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes if assigned to valley and desert yards and 45 minutes if assigned to mountain yards. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required. Indicate possession of license and endorsements/restrictions in the license area of the application, as well as on the supplemental questionnaire. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste facilities, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Application Procedure : Applications will be accepted and processed continuously, until a sufficient number of qualified applications have been received. Apply as soon as possible to ensure consideration for this position, as the recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Applications will be accepted until further notice. The Department of Public Works is recruiting for Maintenance and Construction Supervisors II , who are responsible for planning, scheduling, and supervising work crews performing maintenance, repair, and minor construction work on roadways, flood control, solid waste, and other public works facilities. Additionally, these positions have responsibility over major construction projects and a large staff. List may be used to fill positions throughout the San Bernardino County. Applicants should specify all yards on the supplemental questionnaire where they are willing to work in order to maximize their opportunities. For more information, refer to the Maintenance and Construction Supervisor II job description. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 87,339.20 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Positions in Solid Waste require a valid Class C Driver License. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes if assigned to valley and desert yards and 45 minutes if assigned to mountain yards. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required. Class C Driver License is required for Solid Waste positions but the A/B Driver License with endorsements above is desirable. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste landfill operations, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by the filing deadline. Applications will be accepted until further notice; recruitment may close at any time once sufficient applications are received . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Jul 14, 2024
Full Time
The Job Applications will be accepted until further notice. The Department of Public Works is recruiting for Maintenance and Construction Supervisors II , who are responsible for planning, scheduling, and supervising work crews performing maintenance, repair, and minor construction work on roadways, flood control, solid waste, and other public works facilities. Additionally, these positions have responsibility over major construction projects and a large staff. List may be used to fill positions throughout the San Bernardino County. Applicants should specify all yards on the supplemental questionnaire where they are willing to work in order to maximize their opportunities. For more information, refer to the Maintenance and Construction Supervisor II job description. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 87,339.20 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Positions in Solid Waste require a valid Class C Driver License. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes if assigned to valley and desert yards and 45 minutes if assigned to mountain yards. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required. Class C Driver License is required for Solid Waste positions but the A/B Driver License with endorsements above is desirable. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste landfill operations, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by the filing deadline. Applications will be accepted until further notice; recruitment may close at any time once sufficient applications are received . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING FEBRUARY 26, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER J6541S TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REASONS TO JOIN OUR TEAM: Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefits Plans- The County provides each employee with a monthly "benefit allowance" they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits that include Medical and Dental coverage, Group life insurance, Accidental Death and Dismemberment Insurance, Health care spending accounts, Long-term disability health insurance, Subsidized Dependent Care Spending Accounts. Robust Retirement Packages- Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Thirteen (13) paid holidays per year. For more details on employee benefits, please visi t https://hr.lacounty.gov/benefits/ . DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains specialized aviation electronic equipment by inspecting, testing, repairing, configuring, and replacing equipment in order to ensure: a) the equipment is in compliance with the manufacturer’s specifications and b) aircrews can perform their mission. Assists quality assurance inspectors when Federal Aviation Administration (FAA) certification is requiredby recommending procedures and inspecting/testing equipment in order to maintain compliance with Federal Aviation Regulations (FARs). Performs in-flight troubleshooting by flying with flight crews, observing equipment operations, determining solutions, recommending equipment, etc. in order to ensure equipment is in compliance with the manufacturer’s specifications. Adapts commercial equipment for specialized uses by creating interfacing solutions in order to meet flight crew mission requirements. Orders specialized aviation electronics equipment parts and supplies as neededby identifying needs and informing purchasers in order to ensure parts and supplies are available. Keeps airframe times, materials, and service records by using a computer, entering information, reviewing/analyzing information, etc. in order to maintain airworthiness. Participates in the set-up and operation of tactical air-to-ground communications systems by installing, testing, maintaining radio and antenna systems in order to ensure critical radio communications capabilities. Requirements SELECTION REQUIREMENTS Specialty Requirements: Four years of experience in the installation, maintenance, and repair of aircraft radio communications transmitting and receiving equipment, one year of which must have been at the journey level. * VISION: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S) A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC). ** A valid California Class C Driver License ** * is required to perform job-related essential functions. All applicants must possess a valid California Class C Driver License at the time of appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. ***Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. ** In order to qualify, applicants MUST submit a copy of their valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC) at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of a structured interview assessing applied experience and training; technical knowledge; troubleshooting; active learning; attention to detail; interpersonal relations; customer contact; technical translation; safety; and oral communications weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Special Operations Division, Aero Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add emiranda@lasd.org as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing . Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone : ( 213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email : sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position/Program Information FIRST DAY OF FILING FEBRUARY 26, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER J6541S TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REASONS TO JOIN OUR TEAM: Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefits Plans- The County provides each employee with a monthly "benefit allowance" they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits that include Medical and Dental coverage, Group life insurance, Accidental Death and Dismemberment Insurance, Health care spending accounts, Long-term disability health insurance, Subsidized Dependent Care Spending Accounts. Robust Retirement Packages- Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Thirteen (13) paid holidays per year. For more details on employee benefits, please visi t https://hr.lacounty.gov/benefits/ . DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains specialized aviation electronic equipment by inspecting, testing, repairing, configuring, and replacing equipment in order to ensure: a) the equipment is in compliance with the manufacturer’s specifications and b) aircrews can perform their mission. Assists quality assurance inspectors when Federal Aviation Administration (FAA) certification is requiredby recommending procedures and inspecting/testing equipment in order to maintain compliance with Federal Aviation Regulations (FARs). Performs in-flight troubleshooting by flying with flight crews, observing equipment operations, determining solutions, recommending equipment, etc. in order to ensure equipment is in compliance with the manufacturer’s specifications. Adapts commercial equipment for specialized uses by creating interfacing solutions in order to meet flight crew mission requirements. Orders specialized aviation electronics equipment parts and supplies as neededby identifying needs and informing purchasers in order to ensure parts and supplies are available. Keeps airframe times, materials, and service records by using a computer, entering information, reviewing/analyzing information, etc. in order to maintain airworthiness. Participates in the set-up and operation of tactical air-to-ground communications systems by installing, testing, maintaining radio and antenna systems in order to ensure critical radio communications capabilities. Requirements SELECTION REQUIREMENTS Specialty Requirements: Four years of experience in the installation, maintenance, and repair of aircraft radio communications transmitting and receiving equipment, one year of which must have been at the journey level. * VISION: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S) A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC). ** A valid California Class C Driver License ** * is required to perform job-related essential functions. All applicants must possess a valid California Class C Driver License at the time of appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. ***Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. ** In order to qualify, applicants MUST submit a copy of their valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC) at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of a structured interview assessing applied experience and training; technical knowledge; troubleshooting; active learning; attention to detail; interpersonal relations; customer contact; technical translation; safety; and oral communications weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Special Operations Division, Aero Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add emiranda@lasd.org as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing . Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone : ( 213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email : sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
Colton, California, United States
The Job Bi-Annual Step Increases of 2.5% Excellent benefits package for the employee and their dependents! Arrowhead Regional Medical Center (ARMC) is hiring for a Clinical Documentation Improvement Supervisor to supervise professional staff engaged in CDI programs and activities to ensure coded diagnosis accurately reflect the patient’s clinical status and care. This position will be engaged with supervising staff in the analysis of health record documentation to ensure the complexity of care is adequately and accurately documented in the patient's medical record in support of quality patient care and a healthy revenue cycle. Positions report to Clinical Director Care Management. For more information about this position, review the Clinical Documentation Improvement Nurse Supervisor job description. ARROWHEAD REGIONAL MEDICAL CENTER Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. T o learn more about our hospital click HERE . CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening. Availability: Must be available to work day shifts, weekends, and holidays Travel: Travel throughout the County may be required. A valid California Class C driver license is required at time of appointment. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Availability: Must be available to work Day Shifts, Weekends, and Holidays. Applicants must indicate availability on the supplemental questionnaire. -AND- Candidates must possess ALL of the following: License: Must possess and maintain Registered Nurse licensure with the State of California Board of Registered Nursing. Experience: Three (3) years of experience as a Registered Nurse in an acute care hospital, which included one (1) year of case management experience and one (1) year of experience as a lead or charge nurse. Experience may be concurrent. AND Two (2) years of experience as a CDI Registered Nurse. Certification: Must possess and maintain current Healthcare Provider level Basic Life Support (BLS) certification. Desired Qualifications The ideal candidate will have at least five (5) years of supervisory experience over professional nursing staff in an acute care facility. Selection Process Application Procedure : To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. The recruitment may close at any time once a sufficient number of qualified applications are received. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Nurses Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Job Bi-Annual Step Increases of 2.5% Excellent benefits package for the employee and their dependents! Arrowhead Regional Medical Center (ARMC) is hiring for a Clinical Documentation Improvement Supervisor to supervise professional staff engaged in CDI programs and activities to ensure coded diagnosis accurately reflect the patient’s clinical status and care. This position will be engaged with supervising staff in the analysis of health record documentation to ensure the complexity of care is adequately and accurately documented in the patient's medical record in support of quality patient care and a healthy revenue cycle. Positions report to Clinical Director Care Management. For more information about this position, review the Clinical Documentation Improvement Nurse Supervisor job description. ARROWHEAD REGIONAL MEDICAL CENTER Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. T o learn more about our hospital click HERE . CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening. Availability: Must be available to work day shifts, weekends, and holidays Travel: Travel throughout the County may be required. A valid California Class C driver license is required at time of appointment. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Availability: Must be available to work Day Shifts, Weekends, and Holidays. Applicants must indicate availability on the supplemental questionnaire. -AND- Candidates must possess ALL of the following: License: Must possess and maintain Registered Nurse licensure with the State of California Board of Registered Nursing. Experience: Three (3) years of experience as a Registered Nurse in an acute care hospital, which included one (1) year of case management experience and one (1) year of experience as a lead or charge nurse. Experience may be concurrent. AND Two (2) years of experience as a CDI Registered Nurse. Certification: Must possess and maintain current Healthcare Provider level Basic Life Support (BLS) certification. Desired Qualifications The ideal candidate will have at least five (5) years of supervisory experience over professional nursing staff in an acute care facility. Selection Process Application Procedure : To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. The recruitment may close at any time once a sufficient number of qualified applications are received. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Nurses Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Introduction This examination is being given to fill vacancies in the San Joaquin County Probation Department and to establish an eligible list which may be used to fill future vacancies. The Juvenile Detention Facility is a 24-hour operation. These positions require working rotating shifts which will include weekends and holidays, as well as working overtime. The shifts are: 6:00 am - 6:00 pm; 9:00 am - 9:00 pm; and 6:00 pm - 6:00 am. Pre-Employment Physical, Drug Screen and Background : Potential new hires into this classification are required to successfully pass a pre-employment physical examination, a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible candidate has passed the drug screen, physical and successfully completed the background process. The County pays for the initial drug screen and physical. All qualified candidates must participate in a mandatory orientation and complete the Personal History Statement (PHS), which will be provided at the mandatory orientation. To review the PHS, click on the link to the Peace Officer Standards and Training (POST) forms page - San Joaquin County uses form 2-251: PHS-Peace Officer The San Joaquin County Probation Department, as an integral part of the Justice System, provides safe custodial care for juveniles and upholds public safety by providing prevention, investigation, and supervision services for offenders. We are committed to excellence, professionalism, and integrity as we serve our community. One of Probation's primary goals is to provide evidence-based interventions to our clients to assist them in adopting prosocial behaviors, resulting in reduced recidivism, thereby increasing public safety and reducing victimization. San Joaquin County Probation has a shared set of values. We value excellence, importance of the individual, team concept, ethical conduct, professionalism, importance of community and a safe and healthy environment. This position is represented by the SEIU bargaining unit and will receive salary increases based on the following schedule for a total of 12% through July 2025: Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Assigns, trains, supervises, and evaluates the work of subordinate staff. Counsels youthful offenders individually and in groups. Assesses programs and progress. Prepares reports. May prepare and maintain conduct records and reports. Ensures adherence to facility and departmental policies, procedures and rules. Maintains safety, security and discipline for staff, youthful offenders; participates in direct supervision of minors; physically restrains or subdues violent or attacking youthful offenders when appropriate for the safety and protection of themselves and others. Provides for communications between shifts. May distribute medications prescribed by medical professionals in accordance with currently established practice and procedures. Uses computers for detention management and communication. Transports youthful offender offenders when necessary. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. EITHER PATTERN I Experience : One year as a Juvenile Detention Officer with San Joaquin County. OR PATTERN II Education : Completion of sixty semester (or equivalent quarter) units at an accredited college or university, including at least eighteen semester (or equivalent quarter) units in the social or behavioral sciences. AND Experience : Two years of full-time experience in law enforcement, correctional work in a probation or parole agency, detention or residential treatment facility, correctional institution, or supervision of residents in a youth or adult housing program. AND FOR BOTH PATTERNS License : Possession of a valid California driver’s license. Special Requirements : If not already obtai ned prior to appointment, the Juvenile Detention Unit Supervisor must successfully complete all required Juvenile Corrections Officer and Supervisor Core Course training during the first year of appointment as established by the California Board of State and Community Corrections. Employees in this classification are peace officers as defined by Section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Employees must also conform to all training as well as other requirements including those necessary to hold and maintain peace officer status pursuant to the California Government Code. KNOWLEDGE Knowledge of : California youthful offender justice system; principles and practices of supervision and training; counseling techniques; community interaction and collaborative problem solving; general principles of report writing and composition, basic computer literacy, including personal computer systems and computer software; self-defense and emergency/crisis management techniques. ABILITY Ability to : plan and assign work; establish rapport with youthful offenders; demonstrate clear written and oral skills; relate to a wide variety of socio-economic, cultural and ethnic backgrounds; physically restrain or subdue youthful offenders for the safety of themselves and others; drive safely; train and evaluate subordinates; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others; utilize a variety of office equipment. PHYSICAL/MENTAL REQUIREMENTS Physical and Mental Requirements : Mobility ---constant standing, walking, running, stooping, bending, climbing stairs and lifting of individuals, which require strength, coordination, endurance and agility; driving; Visual --- constant overall vision; constant color perception; constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral; Dexterity ---frequent repetitive motion and reaching; Hearing/Talking ---constant requirements to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio. Emotional/Psychological ---constant contact with hostile individuals; frequent exposure to emergency situations; frequent exposure to trauma; grief and death; frequent public contact; frequent decision-making; frequent concentration; Special Requirements ---assignments may require working weekends, nights, and/or overtime; Environmental ---occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Jul 02, 2024
Full Time
Introduction This examination is being given to fill vacancies in the San Joaquin County Probation Department and to establish an eligible list which may be used to fill future vacancies. The Juvenile Detention Facility is a 24-hour operation. These positions require working rotating shifts which will include weekends and holidays, as well as working overtime. The shifts are: 6:00 am - 6:00 pm; 9:00 am - 9:00 pm; and 6:00 pm - 6:00 am. Pre-Employment Physical, Drug Screen and Background : Potential new hires into this classification are required to successfully pass a pre-employment physical examination, a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible candidate has passed the drug screen, physical and successfully completed the background process. The County pays for the initial drug screen and physical. All qualified candidates must participate in a mandatory orientation and complete the Personal History Statement (PHS), which will be provided at the mandatory orientation. To review the PHS, click on the link to the Peace Officer Standards and Training (POST) forms page - San Joaquin County uses form 2-251: PHS-Peace Officer The San Joaquin County Probation Department, as an integral part of the Justice System, provides safe custodial care for juveniles and upholds public safety by providing prevention, investigation, and supervision services for offenders. We are committed to excellence, professionalism, and integrity as we serve our community. One of Probation's primary goals is to provide evidence-based interventions to our clients to assist them in adopting prosocial behaviors, resulting in reduced recidivism, thereby increasing public safety and reducing victimization. San Joaquin County Probation has a shared set of values. We value excellence, importance of the individual, team concept, ethical conduct, professionalism, importance of community and a safe and healthy environment. This position is represented by the SEIU bargaining unit and will receive salary increases based on the following schedule for a total of 12% through July 2025: Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Assigns, trains, supervises, and evaluates the work of subordinate staff. Counsels youthful offenders individually and in groups. Assesses programs and progress. Prepares reports. May prepare and maintain conduct records and reports. Ensures adherence to facility and departmental policies, procedures and rules. Maintains safety, security and discipline for staff, youthful offenders; participates in direct supervision of minors; physically restrains or subdues violent or attacking youthful offenders when appropriate for the safety and protection of themselves and others. Provides for communications between shifts. May distribute medications prescribed by medical professionals in accordance with currently established practice and procedures. Uses computers for detention management and communication. Transports youthful offender offenders when necessary. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. EITHER PATTERN I Experience : One year as a Juvenile Detention Officer with San Joaquin County. OR PATTERN II Education : Completion of sixty semester (or equivalent quarter) units at an accredited college or university, including at least eighteen semester (or equivalent quarter) units in the social or behavioral sciences. AND Experience : Two years of full-time experience in law enforcement, correctional work in a probation or parole agency, detention or residential treatment facility, correctional institution, or supervision of residents in a youth or adult housing program. AND FOR BOTH PATTERNS License : Possession of a valid California driver’s license. Special Requirements : If not already obtai ned prior to appointment, the Juvenile Detention Unit Supervisor must successfully complete all required Juvenile Corrections Officer and Supervisor Core Course training during the first year of appointment as established by the California Board of State and Community Corrections. Employees in this classification are peace officers as defined by Section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Employees must also conform to all training as well as other requirements including those necessary to hold and maintain peace officer status pursuant to the California Government Code. KNOWLEDGE Knowledge of : California youthful offender justice system; principles and practices of supervision and training; counseling techniques; community interaction and collaborative problem solving; general principles of report writing and composition, basic computer literacy, including personal computer systems and computer software; self-defense and emergency/crisis management techniques. ABILITY Ability to : plan and assign work; establish rapport with youthful offenders; demonstrate clear written and oral skills; relate to a wide variety of socio-economic, cultural and ethnic backgrounds; physically restrain or subdue youthful offenders for the safety of themselves and others; drive safely; train and evaluate subordinates; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others; utilize a variety of office equipment. PHYSICAL/MENTAL REQUIREMENTS Physical and Mental Requirements : Mobility ---constant standing, walking, running, stooping, bending, climbing stairs and lifting of individuals, which require strength, coordination, endurance and agility; driving; Visual --- constant overall vision; constant color perception; constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral; Dexterity ---frequent repetitive motion and reaching; Hearing/Talking ---constant requirements to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio. Emotional/Psychological ---constant contact with hostile individuals; frequent exposure to emergency situations; frequent exposure to trauma; grief and death; frequent public contact; frequent decision-making; frequent concentration; Special Requirements ---assignments may require working weekends, nights, and/or overtime; Environmental ---occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Facilities Supervisor position is a highly responsible supervisory and administrative position in the Operations Division, accountable for the maintenance and repair of City facilities. The Facilities Supervisor performs work at the direction of the Assistant Facilities Superintendent, which includes making changes to the facility maintenance programs, monitoring preventative maintenance programs, entering new work requests into the program, tracking requests to their completion, and the evaluation of all Operation Division’s building automation systems. Responsibilities also include coordinating, organizing, supervising, and evaluating skilled and semi-skilled personnel engaged in maintaining City facilities and supplying the necessary parts and supplies to perform that work. The Facilities Supervisor determines priorities, proper work methods, tools, and procedures to achieve task objectives. Occasionally the Facilities Supervisor may assist in the performance of facility repairs as workload warrants. This position operates independently and requires hours that will vary outside traditional working hours to include overtime, weekend duty, and on-call responses. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the goals of the Public Works and Utilities Department, which champions the City's Mission by providing quality support and services to City departments, employees and citizens. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Utilize extensive knowledge of: building maintenance trades i.e., HVAC, plumbing, electrical, painting, drywall, generators, etc. repair and maintenance of a wide spectrum of facility equipment hazards and safety precautions of the trade the principles of the various systems, sub-systems and components involved in building maintenance and repair the principles and practices of effective supervision and performance management Read and interpret schematics, service manuals and manufacturer instructionsCoordinate, plan, organize and effectively supervise the work of skilled and semi-skilled personnel in a manner conducive to high morale and efficient public serviceMake decisions based on established precedents and practices, and to be resourceful in solving problemsEstimate cost and materials needed for repair and maintenance of equipment and facilitiesCommunicate effectively both orally and in writing with customers, co-workers and vendors, in addition to producing appropriate records and reportsLearn new procedures and computer applications, etc.Work independently and carry out work assignments with minimal supervision. Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Leader Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside of their comfort zone to develop their skills Provide meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Supervises, directs and oversees the work of skilled trades personnel engaged in the repair and maintenance of City facilities, duties and responsibilities in this area include: planning, coordinating, scheduling, and organizing the daily work assignments providing technical assistance and advice to maintenance staff on difficult or unusual City facility repair problems evaluating performance of subordinates and communicating the evaluations both verbally and in writing assigning work requests to division employees for completion according to their building trade expertise ensures adherence to safety regulations 3. Assists the Assistant Facilities Superintendent with the City’s building maintenance and repair program , duties and responsibilities in this area include: preparing the annual budget and recommending equipment replacement evaluating maintenance systems and equipment performance entering new work requests into the work order/preventative maintenance program monitoring preventative maintenance information programs tracking requests to their completion making recommendations pertaining to all building maintenance and building automation systems to ensure that the most economical operation of all equipment is being accomplished prioritizing in-coming work requests maintaining preventative maintenance records and preparing necessary activity reports evaluating the need for new equipment and developing proper size and bid specifications for their purchase directing the modification and design of equipment and recommending the repair or disposal of malfunctioning equipment utilizing personal computer to develop work schedules and performance standards inspecting City facilities and equipment to determine proper utilization and maintenance working with the Assistant Facilities Superintendent and other administrative staff to prepare budget, reports, and special projects as needed purchasing and maintaining the proper inventory and necessary supplies and equipment to complete the maintenance and repair of City facilities 4. Requires written communication skills to write messages via the office automation system and handwritten notes for the purposes of work scheduling for various divisions throughout the City 5. Reads and interprets schematics on complex electrical and computerized equipment, working from drawings and general plan blueprints 6. Performs general building maintenance and repair as needed 7. Possesses a valid driver’s license and maintains a safe driving record for continued employment 8. Maintains regular and punctual attendance Other Duties and Responsibilities 1. Ability and willingness to be flexible in assuming new duties as the position changes 2. Responsible for handling personnel related matters in such a fashion as to maintain a harmonious, productive working environment 3. Ability to adhere to a standard of confidentiality in personnel matters 4. Ability and willingness to learn and adopt new methods of repair, materials, and equipment of the building maintenance trades Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Graduation from high school or GED Minimum three (3) years of experience in general building maintenance or building maintenance trades Considerable experience in working with computerized building automation systems and work order generating and tracking programs Experience in working with computerized preventative maintenance programs Experience in the operation of computers, including data entry experience Two (2) years of supervisory experience Possess a valid driver’s license and maintain a safe driving record Preferred : Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and requires sufficient physical stamina and strength for: Occasional sitting to perform daily office tasks and to drive to and from work sites; constant standing and walking indoor and outdoor in all weather conditions over all types of terrain Frequent squatting, bending, kneeling and crawling to perform routine equipment and structural maintenance; frequent climbing of ladders up to 45 feet, balancing on ladders and roofs, reaching overhead and below shoulder, and twisting to perform repairs and maintenance Occasional light grasp and fine manipulation to perform daily office functions; frequent firm grasp and handling to use safely tools and equipment needed for specific jobs Frequent step up/down and actuate mechanism to safely enter/exit and operate vehicles and other equipment Constant near acuity and hearing to perform daily tasks, recognize mechanical and electrical issues and communicate with staff and citizens; occasional far acuity to recognize potential mechanical problems and dangers Occasional lifting of up to 50 pounds from ground to overhead to place equipment and material; frequent carrying of up to 20 pounds on shoulder or around waist to move tool pouch; occasional carrying of up to 30 pounds up to 30 feet to move equipment and supplies to work site; occasional push/pulling of up to 100 pounds to move and load genie into vehicle and move to desired area within facility WORKING CONDITIONS Work is frequently performed indoors and outdoors with occasional exposure to extreme temperatures. Work is performed at over 28 City facilities year-round in all weather conditions. Various work assignments are performed with exposure to noise levels that may cause a distraction and high electrical voltage, up to 13,000 volts, in a high moisture area. Working environment may include small, confined spaces, working on top of a four-story structure and performing repairs in an emergency situation. Exposure to potentially hazardous chemicals such as refrigerants, natural gas, asbestos, lubricants, all types of paint, drain cleaners, anti-freeze, and other chemicals as necessary. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment ¾-ton trucks and vans, 5-ton bucket trucks, electrical test equipment, electrical generators, basic hand and shop tools, saws, welders, ladders up to 45 feet in height, cherry pickers or overhead cranes, shovels, scaffolds, construction materials and supplies, drills, hammers, saws, air compressors, drain snaking equipment, paint sprayers, welders, cutting torches, metal shears, Genie® lifts, two-way radios, pagers. General office equipment, including telephone, calculator, two-way radio, personal computer terminals, keyboards, photocopier, fax machines, computer applications, and printers. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver’s license record, education verification Must be able to pass the FBI Criminal Justice Information Services (CJIS) background check due to access to sensitive areas Pre-employment drug screen Pre-employment physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 7/29/2024 8:30 AM Mountain
Jul 16, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Facilities Supervisor position is a highly responsible supervisory and administrative position in the Operations Division, accountable for the maintenance and repair of City facilities. The Facilities Supervisor performs work at the direction of the Assistant Facilities Superintendent, which includes making changes to the facility maintenance programs, monitoring preventative maintenance programs, entering new work requests into the program, tracking requests to their completion, and the evaluation of all Operation Division’s building automation systems. Responsibilities also include coordinating, organizing, supervising, and evaluating skilled and semi-skilled personnel engaged in maintaining City facilities and supplying the necessary parts and supplies to perform that work. The Facilities Supervisor determines priorities, proper work methods, tools, and procedures to achieve task objectives. Occasionally the Facilities Supervisor may assist in the performance of facility repairs as workload warrants. This position operates independently and requires hours that will vary outside traditional working hours to include overtime, weekend duty, and on-call responses. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the goals of the Public Works and Utilities Department, which champions the City's Mission by providing quality support and services to City departments, employees and citizens. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Utilize extensive knowledge of: building maintenance trades i.e., HVAC, plumbing, electrical, painting, drywall, generators, etc. repair and maintenance of a wide spectrum of facility equipment hazards and safety precautions of the trade the principles of the various systems, sub-systems and components involved in building maintenance and repair the principles and practices of effective supervision and performance management Read and interpret schematics, service manuals and manufacturer instructionsCoordinate, plan, organize and effectively supervise the work of skilled and semi-skilled personnel in a manner conducive to high morale and efficient public serviceMake decisions based on established precedents and practices, and to be resourceful in solving problemsEstimate cost and materials needed for repair and maintenance of equipment and facilitiesCommunicate effectively both orally and in writing with customers, co-workers and vendors, in addition to producing appropriate records and reportsLearn new procedures and computer applications, etc.Work independently and carry out work assignments with minimal supervision. Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Leader Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside of their comfort zone to develop their skills Provide meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Supervises, directs and oversees the work of skilled trades personnel engaged in the repair and maintenance of City facilities, duties and responsibilities in this area include: planning, coordinating, scheduling, and organizing the daily work assignments providing technical assistance and advice to maintenance staff on difficult or unusual City facility repair problems evaluating performance of subordinates and communicating the evaluations both verbally and in writing assigning work requests to division employees for completion according to their building trade expertise ensures adherence to safety regulations 3. Assists the Assistant Facilities Superintendent with the City’s building maintenance and repair program , duties and responsibilities in this area include: preparing the annual budget and recommending equipment replacement evaluating maintenance systems and equipment performance entering new work requests into the work order/preventative maintenance program monitoring preventative maintenance information programs tracking requests to their completion making recommendations pertaining to all building maintenance and building automation systems to ensure that the most economical operation of all equipment is being accomplished prioritizing in-coming work requests maintaining preventative maintenance records and preparing necessary activity reports evaluating the need for new equipment and developing proper size and bid specifications for their purchase directing the modification and design of equipment and recommending the repair or disposal of malfunctioning equipment utilizing personal computer to develop work schedules and performance standards inspecting City facilities and equipment to determine proper utilization and maintenance working with the Assistant Facilities Superintendent and other administrative staff to prepare budget, reports, and special projects as needed purchasing and maintaining the proper inventory and necessary supplies and equipment to complete the maintenance and repair of City facilities 4. Requires written communication skills to write messages via the office automation system and handwritten notes for the purposes of work scheduling for various divisions throughout the City 5. Reads and interprets schematics on complex electrical and computerized equipment, working from drawings and general plan blueprints 6. Performs general building maintenance and repair as needed 7. Possesses a valid driver’s license and maintains a safe driving record for continued employment 8. Maintains regular and punctual attendance Other Duties and Responsibilities 1. Ability and willingness to be flexible in assuming new duties as the position changes 2. Responsible for handling personnel related matters in such a fashion as to maintain a harmonious, productive working environment 3. Ability to adhere to a standard of confidentiality in personnel matters 4. Ability and willingness to learn and adopt new methods of repair, materials, and equipment of the building maintenance trades Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Graduation from high school or GED Minimum three (3) years of experience in general building maintenance or building maintenance trades Considerable experience in working with computerized building automation systems and work order generating and tracking programs Experience in working with computerized preventative maintenance programs Experience in the operation of computers, including data entry experience Two (2) years of supervisory experience Possess a valid driver’s license and maintain a safe driving record Preferred : Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and requires sufficient physical stamina and strength for: Occasional sitting to perform daily office tasks and to drive to and from work sites; constant standing and walking indoor and outdoor in all weather conditions over all types of terrain Frequent squatting, bending, kneeling and crawling to perform routine equipment and structural maintenance; frequent climbing of ladders up to 45 feet, balancing on ladders and roofs, reaching overhead and below shoulder, and twisting to perform repairs and maintenance Occasional light grasp and fine manipulation to perform daily office functions; frequent firm grasp and handling to use safely tools and equipment needed for specific jobs Frequent step up/down and actuate mechanism to safely enter/exit and operate vehicles and other equipment Constant near acuity and hearing to perform daily tasks, recognize mechanical and electrical issues and communicate with staff and citizens; occasional far acuity to recognize potential mechanical problems and dangers Occasional lifting of up to 50 pounds from ground to overhead to place equipment and material; frequent carrying of up to 20 pounds on shoulder or around waist to move tool pouch; occasional carrying of up to 30 pounds up to 30 feet to move equipment and supplies to work site; occasional push/pulling of up to 100 pounds to move and load genie into vehicle and move to desired area within facility WORKING CONDITIONS Work is frequently performed indoors and outdoors with occasional exposure to extreme temperatures. Work is performed at over 28 City facilities year-round in all weather conditions. Various work assignments are performed with exposure to noise levels that may cause a distraction and high electrical voltage, up to 13,000 volts, in a high moisture area. Working environment may include small, confined spaces, working on top of a four-story structure and performing repairs in an emergency situation. Exposure to potentially hazardous chemicals such as refrigerants, natural gas, asbestos, lubricants, all types of paint, drain cleaners, anti-freeze, and other chemicals as necessary. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment ¾-ton trucks and vans, 5-ton bucket trucks, electrical test equipment, electrical generators, basic hand and shop tools, saws, welders, ladders up to 45 feet in height, cherry pickers or overhead cranes, shovels, scaffolds, construction materials and supplies, drills, hammers, saws, air compressors, drain snaking equipment, paint sprayers, welders, cutting torches, metal shears, Genie® lifts, two-way radios, pagers. General office equipment, including telephone, calculator, two-way radio, personal computer terminals, keyboards, photocopier, fax machines, computer applications, and printers. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver’s license record, education verification Must be able to pass the FBI Criminal Justice Information Services (CJIS) background check due to access to sensitive areas Pre-employment drug screen Pre-employment physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 7/29/2024 8:30 AM Mountain
CITY OF BURLINGAME, CA
Burlingame, CA, United States
The City of Burlingame is accepting applications for the position of Per Diem Communications Dispatcher This application is for Part-Time employment only. Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization. We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories: Colleagues Community Location The Work The Benefits Browse the Burlingame Welcome Brochure for more information about why employees love working here or view our City of Burlingame is a Great Place to Work Video: Welcome Brochure City of Burlingame is a Great Place to Work Video For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher job description. Job PDF: https://www.calopps.org/sites/default/files/Communications%20Dispatcher%20I%26II%20-%20T900%207%20T901%20Rev%202021.pdf Ideal Candidate The City of Burlingame Police Department is seeking an enthusiastic, flexible, and service-oriented individual to join our Communications Dispatch team. This is a fantastic career opportunity to work in a small department and play a significant role in all aspects of Communications. Under direction of the communications and records supervisor incumbents receives all incoming calls for emergency and non-emergency police and fire assistance and dispatches required equipment using a computer aided dispatch system as well as performing a variety of general support duties related to Communications. REQUIRED QUALIFICATIONS The ideal candidate will possess the following knowledge, abilities and skills as well as able to pass a thorough background investigation, polygraph and psychological screening. Be willing and able to work Day, Swing and Midnight shifts. Be willing and able to work weekends and holidays. KNOWLEDGE/ABILITIES/SKILLS (The following are a sample of the knowledge/abilities and skills necessary for this position.) Knowledge of: English usage including spelling, grammar and punctuation Modern office procedures and methods. Ability to: Learn to operate and use standard radio and telephone receiving and transmitting equipment Learn department procedures and policies pertaining to the dispatching of city emergency equipment Learn to operate a sophisticated computer aided dispatch system Learn to operate, retain and use geographic features and streets within the area served Learn to effectively elicit information from irate and upset citizens; learn to follow oral and written instructions Learn, retain, and use public safety classification codes and computer commands. Think clearly and use good judgment in dispatching Communicate clearly and concisely with good enunciation orally and clearly in writing Exercise good judgment and make sound decisions in emergency situations Stay calm in emergency situations Establish and maintain cooperative working relationships with citizens, peers, police officers, and employees in other departments Flexibility of work hours and overtime to work various shifts as assigned Stamina, willingness, and endurance for sedentary console operations and dispatching. Reach all consoles and other equipment including teletype, phones Hear alarms, radios, and phones Demonstrate sufficient calm, emotional stability See console screen and TV monitor Sit for long periods of time, several hours at a time. Reach to a height of up to six feet to retrieve reports and audio tapes. Skills: Ability to type 35 net words per minute. Ability to multi-task, gather and disseminate information clearly, accurately and rapidly in urgent situations. Ability to calm irate and hysterical persons. Ability to operate a wide variety of computers, radios and recording equipment. Education: High School Diploma or General Education Development certificate equivalent. Experience: Any combination of experience and training that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way of obtaining this would be prior full-time responsible experience involving public contact, computer usage, and/or heavy telephone traffic. Highly Desirable: Experience in public safety or dealing with stressful, multi-task oriented situations; Telephone, dispatch, and public contact experience; CAD experience Certificates: Must be currently employed as a full-time or part-time dispatcher with a Law Enforcement Agency. If not, the following certificates will be required as part of the application: A valid typing certificate issued within the last year by an educational institution, public agency, or professional service verifying minimum typing speed of at least thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered Completion of the California Peace Officer Standards and Training (POST) Entry Level Dispatcher Selection Test Battery. Certificate must be submitted with application to be considered License: Possession of or ability to obtain and maintain a valid Class C driver’s license. SPECIAL REQUIREMENTS Think clearly and use good judgment in dispatching; communicate clearly and concisely with good enunciation orally and clearly in writing; exercise good judgment and make sound decisions in emergency situations; stay calm in emergency situations; establish and maintain cooperative working relationships with citizens, peers, police officers, employees in other departments; flexibility of work hours and overtime to work various shifts as assigned; stamina, willingness and endurance for sedentary console operation and dispatching. Ability to reach all consoles and other equipment including teletype, phone, hear alarms, radios and phones; demonstrate sufficient calm, emotional stability, see console screen and TV monitor; sit for long periods of time, several hours at a time. Benefits Healthy Workplaces/Healthy Families Act: California Paid Sick Leave Benefit, as amended effective 1/1/2024. This benefit accrues at the rate of one hour for every 30 hours worked and is available after 90 days of employment. The maximum use of paid sick leave is 40 hours in a one-year period. There is no cash value associated with benefit. No other benefits are offered. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. Special Instructions APPLICATION PROCESS This is a continuous recruitment for Per Diem Communications Dispatcher and may close at any time or upon receipt of the first 100 applications. Interested candidates must submit a completed online employment application. Applications submitted without a resume , completed supplemental questions, typing certificate, and POST entry level dispatcher certificate will be considered incomplete and disqualified from this recruitment process. Your responses will be reviewed for appropriate grammar, punctuation, and content. Must be currently employed as a full-time or part-time dispatcher with a Law Enforcement Agency. If not, the following certificates will be required as part of the application: A valid typing certificate issued within the last year by an educational institution, public agency, or professional service verifying minimum typing speed of at least thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered Completion of the California Peace Officer Standards and Training (POST) Entry Level Dispatcher Selection Test Battery. Certificate must be submitted with application to be considered SELECTION PROCESS All applications will be reviewed for relevant education, experience, training and other job related qualifications. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. Based upon a review of employment applications, supplemental questionnaires, and resumes received, a limited number of the qualified applicants will be invited to continue forward in the recruitment process. Note: The City of Burlingame reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. PRIOR TO APPOINTMENT Candidates will be required to: pass a thorough background investigation, polygraph and psychological screening. comply with The Immigration Reform and Control Act of 1986 new employees are required to provide proof of identity and authorization to work in the United States at date of hire. present an original social security card. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Closing Date/Time: Until filled or until 100 applicants
Jul 14, 2024
Part Time
The City of Burlingame is accepting applications for the position of Per Diem Communications Dispatcher This application is for Part-Time employment only. Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization. We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories: Colleagues Community Location The Work The Benefits Browse the Burlingame Welcome Brochure for more information about why employees love working here or view our City of Burlingame is a Great Place to Work Video: Welcome Brochure City of Burlingame is a Great Place to Work Video For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher job description. Job PDF: https://www.calopps.org/sites/default/files/Communications%20Dispatcher%20I%26II%20-%20T900%207%20T901%20Rev%202021.pdf Ideal Candidate The City of Burlingame Police Department is seeking an enthusiastic, flexible, and service-oriented individual to join our Communications Dispatch team. This is a fantastic career opportunity to work in a small department and play a significant role in all aspects of Communications. Under direction of the communications and records supervisor incumbents receives all incoming calls for emergency and non-emergency police and fire assistance and dispatches required equipment using a computer aided dispatch system as well as performing a variety of general support duties related to Communications. REQUIRED QUALIFICATIONS The ideal candidate will possess the following knowledge, abilities and skills as well as able to pass a thorough background investigation, polygraph and psychological screening. Be willing and able to work Day, Swing and Midnight shifts. Be willing and able to work weekends and holidays. KNOWLEDGE/ABILITIES/SKILLS (The following are a sample of the knowledge/abilities and skills necessary for this position.) Knowledge of: English usage including spelling, grammar and punctuation Modern office procedures and methods. Ability to: Learn to operate and use standard radio and telephone receiving and transmitting equipment Learn department procedures and policies pertaining to the dispatching of city emergency equipment Learn to operate a sophisticated computer aided dispatch system Learn to operate, retain and use geographic features and streets within the area served Learn to effectively elicit information from irate and upset citizens; learn to follow oral and written instructions Learn, retain, and use public safety classification codes and computer commands. Think clearly and use good judgment in dispatching Communicate clearly and concisely with good enunciation orally and clearly in writing Exercise good judgment and make sound decisions in emergency situations Stay calm in emergency situations Establish and maintain cooperative working relationships with citizens, peers, police officers, and employees in other departments Flexibility of work hours and overtime to work various shifts as assigned Stamina, willingness, and endurance for sedentary console operations and dispatching. Reach all consoles and other equipment including teletype, phones Hear alarms, radios, and phones Demonstrate sufficient calm, emotional stability See console screen and TV monitor Sit for long periods of time, several hours at a time. Reach to a height of up to six feet to retrieve reports and audio tapes. Skills: Ability to type 35 net words per minute. Ability to multi-task, gather and disseminate information clearly, accurately and rapidly in urgent situations. Ability to calm irate and hysterical persons. Ability to operate a wide variety of computers, radios and recording equipment. Education: High School Diploma or General Education Development certificate equivalent. Experience: Any combination of experience and training that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way of obtaining this would be prior full-time responsible experience involving public contact, computer usage, and/or heavy telephone traffic. Highly Desirable: Experience in public safety or dealing with stressful, multi-task oriented situations; Telephone, dispatch, and public contact experience; CAD experience Certificates: Must be currently employed as a full-time or part-time dispatcher with a Law Enforcement Agency. If not, the following certificates will be required as part of the application: A valid typing certificate issued within the last year by an educational institution, public agency, or professional service verifying minimum typing speed of at least thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered Completion of the California Peace Officer Standards and Training (POST) Entry Level Dispatcher Selection Test Battery. Certificate must be submitted with application to be considered License: Possession of or ability to obtain and maintain a valid Class C driver’s license. SPECIAL REQUIREMENTS Think clearly and use good judgment in dispatching; communicate clearly and concisely with good enunciation orally and clearly in writing; exercise good judgment and make sound decisions in emergency situations; stay calm in emergency situations; establish and maintain cooperative working relationships with citizens, peers, police officers, employees in other departments; flexibility of work hours and overtime to work various shifts as assigned; stamina, willingness and endurance for sedentary console operation and dispatching. Ability to reach all consoles and other equipment including teletype, phone, hear alarms, radios and phones; demonstrate sufficient calm, emotional stability, see console screen and TV monitor; sit for long periods of time, several hours at a time. Benefits Healthy Workplaces/Healthy Families Act: California Paid Sick Leave Benefit, as amended effective 1/1/2024. This benefit accrues at the rate of one hour for every 30 hours worked and is available after 90 days of employment. The maximum use of paid sick leave is 40 hours in a one-year period. There is no cash value associated with benefit. No other benefits are offered. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. Special Instructions APPLICATION PROCESS This is a continuous recruitment for Per Diem Communications Dispatcher and may close at any time or upon receipt of the first 100 applications. Interested candidates must submit a completed online employment application. Applications submitted without a resume , completed supplemental questions, typing certificate, and POST entry level dispatcher certificate will be considered incomplete and disqualified from this recruitment process. Your responses will be reviewed for appropriate grammar, punctuation, and content. Must be currently employed as a full-time or part-time dispatcher with a Law Enforcement Agency. If not, the following certificates will be required as part of the application: A valid typing certificate issued within the last year by an educational institution, public agency, or professional service verifying minimum typing speed of at least thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered Completion of the California Peace Officer Standards and Training (POST) Entry Level Dispatcher Selection Test Battery. Certificate must be submitted with application to be considered SELECTION PROCESS All applications will be reviewed for relevant education, experience, training and other job related qualifications. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. Based upon a review of employment applications, supplemental questionnaires, and resumes received, a limited number of the qualified applicants will be invited to continue forward in the recruitment process. Note: The City of Burlingame reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. PRIOR TO APPOINTMENT Candidates will be required to: pass a thorough background investigation, polygraph and psychological screening. comply with The Immigration Reform and Control Act of 1986 new employees are required to provide proof of identity and authorization to work in the United States at date of hire. present an original social security card. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Closing Date/Time: Until filled or until 100 applicants
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job San Bernardino County Wants You To Join Our Team! Applications will be accepted until sufficient applications are received. The Department of Public Works, Solid Waste Management Division (SWMD), is recruiting for Scale Operations Supervisors II who supervise a staff of Scale Operations Supervisors and Scale Operators responsible for the processing transactions, entering data for all materials received or transferred, collection of fees, control of wastes entering County disposal facilities and maintenance of scales and scale facilities. Duties include supervising staff, managing recruitment, enforcing policies, overseeing safety protocols, and maintaining disposal site operations. Additionally, responsibilities include managing funds, facilities, and budgets, as well as handling customer relations, complaints, and staff performance. For more detailed information, refer to the Scale Operations Supervisor II job description. CONDITIONS OF EMPLOYMENT Availability: Positions are subject to emergency callbacks and may be assigned to various work locations without advance notice, based upon departmental needs. Incumbents are regularly assigned a 9/80 schedule including weekends and holidays and are subject to working extended hours to meet department needs. Physical: Incumbents regularly walk, stand, bend, squat, and frequently work near equipment on rough, uneven, rocky, or slippery surfaces. Employees are frequently exposed to dust, gas, noise, odors, and extremes in temperature and humidity. Travel: Regular travel throughout the County is required for all assignments. Incumbents will be required to drive in extreme weather conditions. Must possess and maintain a valid California Class C driver license and proof of automobile liability insurance. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Two (2) years of full-scope supervisory experience at a landfill or transfer station, which included responsibility overseeing, implementing, and monitoring an annual budget; using a scale operations or transfer station management software system; and responding to inquiries and complaints. Desired Qualifications Proficiency with Microsoft programs (Word, Excel, Outlook) is highly desirable. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received and may close at any time. To receive consideration for this excellent opportunity, please complete and submit the online employment application and supplemental application. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Job San Bernardino County Wants You To Join Our Team! Applications will be accepted until sufficient applications are received. The Department of Public Works, Solid Waste Management Division (SWMD), is recruiting for Scale Operations Supervisors II who supervise a staff of Scale Operations Supervisors and Scale Operators responsible for the processing transactions, entering data for all materials received or transferred, collection of fees, control of wastes entering County disposal facilities and maintenance of scales and scale facilities. Duties include supervising staff, managing recruitment, enforcing policies, overseeing safety protocols, and maintaining disposal site operations. Additionally, responsibilities include managing funds, facilities, and budgets, as well as handling customer relations, complaints, and staff performance. For more detailed information, refer to the Scale Operations Supervisor II job description. CONDITIONS OF EMPLOYMENT Availability: Positions are subject to emergency callbacks and may be assigned to various work locations without advance notice, based upon departmental needs. Incumbents are regularly assigned a 9/80 schedule including weekends and holidays and are subject to working extended hours to meet department needs. Physical: Incumbents regularly walk, stand, bend, squat, and frequently work near equipment on rough, uneven, rocky, or slippery surfaces. Employees are frequently exposed to dust, gas, noise, odors, and extremes in temperature and humidity. Travel: Regular travel throughout the County is required for all assignments. Incumbents will be required to drive in extreme weather conditions. Must possess and maintain a valid California Class C driver license and proof of automobile liability insurance. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Two (2) years of full-scope supervisory experience at a landfill or transfer station, which included responsibility overseeing, implementing, and monitoring an annual budget; using a scale operations or transfer station management software system; and responding to inquiries and complaints. Desired Qualifications Proficiency with Microsoft programs (Word, Excel, Outlook) is highly desirable. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received and may close at any time. To receive consideration for this excellent opportunity, please complete and submit the online employment application and supplemental application. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous