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NOTES This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: • Fair and impartial administration of justice; • Protection of constitutional and statutory rights and liberties; • Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • Efficient, effective, and accountable resolution of disputes; • Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/superior-court POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. OTHER HOW TO APPLY: Applicants must apply by completing a Trial Court online application by clicking "Apply for this job online" button at the top of this page. If you are not viewing this online, go to the Trial Court Jobs page at https://careers-trialcourtsofmass.icims.com/jobs and search for this job. PLEASE NOTE: Paper, faxed or emailed applications or resumes are not accepted for any Trial Court position. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES This position is open to fill, but priority will be given to candidates applying within 14 days. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT To deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/court-info/trial-court/pfc/ POSITION SUMMARY This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. MAJOR DUTIES Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are prefered qualifications for this position: Experience in legal setting Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. OTHER PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Branch Employment page at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual candidates are encouraged to apply. All candidates must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Locations: Cambridge, Lowell, Framingham, & Waltham. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Prior administrative experience. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Sucessful candidate must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Locations: Fall River, Taunton, New Bedford, & Attleboro. Bilingual (Spanish / Cape Verdean Creole / Portuguese) candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual (Spanish) candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Prior administrative experience. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Prior administrative experience. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

NOTES Bilingual (Spanish, Cape Verdean Creole, Mandarin/Cantonese, Korean) candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

Job Summary Relocating? Explore all that Mohave County has to offer at: http://www.mohavedevelopment.org/liveandplay/live-play/ The Mohave County Public Fiduciary's Office is currently recruiting for a Case Specialist - Licensed. Depending on qualifications, may fill position as: Public Fiduciary Case Specialist - Trainee: Range 14, Step 1-4: $19.50 - $22.58 Performs case administration of vulnerable persons and estates under the jurisdiction of the public fiduciary and in accordance with Arizona Law. Coordinates services and provides advocacy to ensure legal, financial, medical and domestic matters are addressed in a timely manner the proper administration of the cases. Performs duties with initiative and judgment to apply mandates, practices, regulations and policies to a variety of difficult and complex situations and to resolve, or recommend solutions. Some oversight and internal controls reduce liability but this position requires discipline and focus to prevent errors that may result in an adverse impact to the client and/or Estate. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, exercises technical, functional or direct supervision of subordinates. May exercise functional supervision of subordinate personnel in the absence of supervisor. Essential Job Functions Performs fiduciary casework related to the legal guardianship and/or conservatorship of vulnerable persons and probate of decedent's estates. Audits incoming and outgoing data for accuracy, completeness and quality, resolves errors and omissions to prevent errors that my result in adverse impact. Performs advanced administrative functions in carrying out the proper administration of work assignments. Conducts initial and periodic investigations and evaluations of new intake fiduciary and indigent deceased referrals. Interviews clients, families and other community members with knowledge about the case. Inventories, marshals and protects assets of the Estate. Performs search work to find information to support decision making, locate relatives and heirs. Manages outcomes for the client or estate with other professionals: financial institutions, insurance, legal, medical personnel, community agencies and government entitlement programs. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Attends client meetings to ensure the delivery of care and services. Assessment of client needs and establishment of client goals. Maintains records and prepares annual Court ordered Guardian Reports, budgets, procurement of insurance and maintains client medical records. Provides on-going case file maintenance and daily documentation. Coordinates services for the client including medical appointments, transportation, individual services based on client's needs or preferences. Coordinates residential placements and ongoing monitoring. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. May be cross-trained for staff back-up purposes. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School Diploma/ GED (General Education Degree) Five (5) years of experience related to one or a combination of the duties performed managing the assets and/or wellbeing of vulnerable persons. SPECIAL JOB REQUIREMENT Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Candidate must become licensed as a Professional Fiduciary within a reasonable period of time from the date of hire and meet eligibility requirements (see requirements below). BA/BS Degree preferred. The requirements to become an Arizona licensed fiduciary are: Statutory requirements: 21 years of age U.S. Citizen No felony conviction - documented by fingerprint/background check Attest to no civil liability involving fraud, misrepresentation, material omission, misappropriation, theft or conversion on the application Consent to jurisdiction of the court The following experience is required for qualification to become a certified fiduciary be in a fiduciary relationship as a non-familial court appointment and under supervision of a certified fiduciary, bank officer or attorney who practices in probate. 1. HS diploma/GED - 3 yrs exp OR 2. BA/BS and I year exp OR 3. HS diploma/GED and a paralegal certificate from accredited program and 2 yrs OR 4. HS diploma/GED and cert from specifically accredited fiduciary program and 2 yrs OR 5. HS diploma/GED and cert form ABA paralegal or fiduciary program and 2 yrs OR 6. ABA accredited degree, admitted to practice and in good standing OR 7. Institutionally accredited non ABA school, admitted and in good standing OR 8. HS diploma/GED and appointed as foreign fiduciary for 3 years Knowledge, Skills & Abilities Knowledge of: Researching techniques and processes. Modern office practices and procedures. Applicable rules, laws, regulations, department/organization policies and best practices related to the essential functions. Computer literacy to include the use of software applications and peripheral equipment. Mohave County Personnel Policies and Procedures, and Department Regulation. Skill in: Project and/or case management English, grammar, spelling, punctuation, and basic math. Professional report writing. Operation of related office equipment in performance of duties. Ability to: Manage multiple cases of varying complexity. Work independently in completing work assignments in a timely manner. Use analytical thinking, deductive/inductive reasoning to interpret data and apply in making competent decisions in fulfilling work responsibilities. Follow complex oral and written instructions. Direct work and review accuracy of subordinates and co-workers. Perform the essential functions of the class with or without a reasonable accommodation. Establish and maintain effective working relationships with the public, co-workers, and other agencies/departments. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Closing Date/Time:

Position Information Join the Department of Health Services' Behavioral Health Division as a Part-Time or Extra-Help Senior Client Support Specialist! Starting salary up to $34.58/hour * Working as part of a multidisciplinary team, Senior Client Support Specialists gather initial information for evaluation to develop and implement crisis/urgent intervention and treatment plans. Working in close collaboration with licensed staff, Senior Client Support Specialists provide a variety of case management and rehabilitation support services to adult and juvenile clients, including transportation, placement assistance, advocacy, referrals, and assistance with daily living and other client support services. In youth services, these positions facilitate collaborative treatment planning meetings with clients, family members, service providers, and other members of the youth's support network. Additionally, Senior Client Support Specialists collaborate with other client-serving agencies to ensure the most supportive environment for each client. Some assignments may require the ability to work irregular hours and days. The ideal candidates will possess: Experience working with high-risk populations and individuals diagnosed with mental illness and/or substance use disorders Experience providing mental health outreach services in a community setting, including advocacy, information and referral, case management, and crisis intervention A proven track record of working with evidence-based practices Familiarity with recovery philosophy and trauma-informed care The ability to thrive in a multi-disciplinary environment Prior success at establishing and maintaining collaborative relationships with all stakeholders, including families and consumers EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Temporary, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most employee benefits such as: long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Temporary, extra-help employees are limited in their employment to a maximum of one calendar year. These employees must be off of work for three months before they can be re-employed on an extra help basis. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill one part-time (20 hours per week) position and one temporary, extra-help position in the Department of Health Services. This employment list may also be used to fill part-time or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience : Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be: Possession of a Bachelor Degree with significant coursework in community mental health, psychology, sociology, mental health or other closely related field of study. Experience as a Client Support Specialist, or the equivalent, may be substituted for the required education on a year-for-year basis. OR Four years of paid experience working with adults diagnosed with a serious and persistent mental illness or children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. OR Possession of current licensure in the State of California as a Licensed Psychiatric Technician and 2 years experience working with adults diagnosed with a serious and persistent mental or emotional condition, or with children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. Driver's License : Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualifications : Some positions may require the ability to speak and write fluently a language other than English. Knowledge, Skills, and Abilities Working Knowledge of : Community resources and services available to program clients; principles and techniques of case management and rehabilitative interventions; client legal rights; interviewing techniques, clinical and case management documentation; basic principles of individual and group behavior; principles and techniques of intervention in potentially destabilizing situations; counseling and basic interaction techniques related to the treatment of mentally or emotionally disturbed individuals; techniques and methods for overseeing and directing the daily activities of mentally and emotionally disturbed individuals; and the use of electronic information equipment and specific systems as used within the department. Ability to : Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client's situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; effectively coordinate the delivery of mental health services; conduct basic interviews and counseling sessions and facilitate groups; communicate effectively with persons from a variety of social, cultural and economic backgrounds; evaluate situations and adopt effective course of action to prevent a crisis; identify and mobilize resources to meet client needs; speak and write in a manner necessary to fulfill job requirements; read, interpret, and apply complex regulations and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) may be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: DPHR Technician: KC

About the Opportunity THE IDEAL CANDIDATE The ideal candidate is analytical, tech-savvy, understands database management, and is ready to learn new concepts as part of both a dynamic data team and systems change team. This position requires strong professional, interpersonal, presentation, and motivational skills. The candidate must have the ability to communicate effectively to a variety of audiences, coupled with a patient, ego-less approach to support and troubleshooting. The ideal candidate must be both a leader with exceptional communication skills and a team player. The ideal candidate must also have a well disciplined, organized approach to time and project management, and exhibit qualities that illustrate a dedication to meeting the data needs of organizations working to prevent and end homelessness. This position reports directly to the H&H Manger and supports the HMIS Administrator (Staff Services Coordinator). To learn more about the Community Services Agency, click here . ESSENTIAL TRAITS Team player able to operate independently when required. Passion for social justice issues and desire to work toward the goal of ending homelessness. Basic understanding of Coordinated Entry. Knowledge and experience using various software programs, supporting the use of Client Track and HMIS software is preferred, but not required. Proficient in Microsoft Office products (Word, Excel and PowerPoint) required, with an understanding of statistics paired with knowledge of analytical tools in Excel (formulas, statistical functions, etc.) is preferred. Knowledge of best practices in data analysis and quality control. Proven ability to manage multiple projects simultaneously. Strong ability to collaborate with others to plan, implement, and finish high-quality projects. Demonstrated ability to work with diverse stakeholders. Excellent communication skills, both oral and written, and with all levels of management, staff, and external clients, especially those who are not well versed in computer technology. A strong work ethic, integrity, and the highest ethical standards are expected. THE POSITION This advanced journey level position works under limited direction and with a higher level of responsibility for problem solving, independent decision-making and breadth of program knowledge. This individual functions in a program support capacity involving: program planning, training, curriculum development, legislative analysis, marketing, research, policy and procedure development, staff consultation and development, automated system support, contract procurement, State hearing expert and hearing referee, court case administration, outstation coordination, special projects, and related duties as assigned. Some positions carry a select caseload. The Level IV may also provide guidance and assistance to lower level staff, as well as input to in areas such as staff performance evaluations and disciplinary actions. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Develop and generate reports/agency account set-up, queries to monitor data quality checks and monitors for statistical trends or deficiencies; Prepare regular and ad-hoc reports, analyses, presentations and assist agencies and end users in preparing for HUD and all other Federal partners required reports; Oversee the technical design and implementation of the Coordinated Entry Workflow within HMIS; Monitor HMIS contributors for compliance with HUD's HMIS standards and guidelines; Provide support & technical assistance for HMIS software, to include system monitoring, problem diagnosis and resolution; Conduct monthly HMIS Security and Data Quality Audits as defined by HMIS policies and procedures; Coordinate, conduct and participate in regular end user meetings to discuss HMIS issues and elicit end user feedback; Participate in relevant in-service programs and other self-directed learning activities, which promote growth in position responsibilities; Assist on report preparation for local, state and national submissions like Annual Progress Reports (APR), Consolidated Annual Performance and Evaluation Report (CAPER), Longitudinal System Analysis (LSA), System Performance Measures (SysPM), and other custom reports; and Other duties as assigned. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) SKILLS/ABILITIES Plan, prioritize, oversee, evaluate and monitor the work product of assigned staff; Analyze and interpret legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; prepare and present recommendations orally and/or in writing; Gather and analyze information and statistical data, reach a conclusion and write reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Provide leadership for staff and other service providers; Communicate orally to present presentations and training to others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking effective course of action; Work constructively and establish effective working relationships with Agency staff, clients, representatives of other agencies, organizations, community groups, press, public and groups from diverse backgrounds; Quickly and flexibly change direction and priorities, with initiative and minimal direction, while meeting deadlines and management expectations; Identify and evaluate employability and barriers of employment; Organize and maintain work product and complete all aspects of projects; Develop and give recommendations for policies and procedures; Learn multiple automated systems; Use a calculator and accurately perform complex mathematical computations; and Provide Help Desk support as needed. KNOWLEDGE Principles of Federal, State and County public assistance and employment programs; Socio-economic conditions, trends and issues in the field of public assistance and employment programs; Principles and techniques of interviewing, counseling, job search, case recording, problem solving and goal setting in public assistance and employment programs; Laws, rules and regulations governing the operation of a public agency; Community organizations and social problems calling for the use of public and private community resources; Techniques of leadership, training methods and staff development; Casework practice methods for public assistance and employment programs on the Federal, State and local level, and current issues in the field of Social Welfare; Job development principles including employer services, recruitment, placement and retention; The interconnected relationships between computer and manual tracking systems and how new regulations and/or court orders change the process; Media techniques and principles; Total Quality Management and Baldrige concepts; Computer programs dealing with databases, graphics, spreadsheets and Help Desk functions; Oral and written communication skills including public speaking skills, presentation strategies, and group facilitation styles; Career, vocational and employment counseling techniques; Available supportive services; and Interviewing and record keeping/case recording techniques. We recognize your time is valuable, please only apply if you meet the following required qualifications. EXPERIENCE/EDUCATION PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist III; OR One (1) year of experience providing services such as human resources, training, employment, vocational counseling, and/or social work; OR One (1) year experience comparable to Family Services Specialist III or above, providing services in at least two (2) of the following programs: 1) TANF 2) Welfare to Work 3) Cal Fresh 4) Medi-Cal 5) General Assistance 6) Workforce Investment Act or 7) Other Federal, State or local programs. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years experience providing services such as human resources, training, employment, vocational counseling, and/or social work; OR Two (2) years journey level experience comparable to Family Services Specialist III or above providing services in one of the following programs: 1) TANF 2) Welfare to Work 3) Cal Fresh 4) Medi-Cal 5) General Assistance 6) Workforce Investment Act or 7) Other Federal, State or local programs. Proof of education will be required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-558-3532 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: March 15, 2021 Oral Examination: Week of March 22, 2021 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 3/15/2021 5:00 PM Pacific

THE POSITION DEFINITION Under general direction, the Equal Employment Specialist provides staff assistance in the areas, that include: the City's Equal Employment Opportunity (EEO), Affirmative Action (AA), and Americans with Disabilities Act (ADA) regulatory processes; participates in implementation of policies and procedures; reviews compliance; resolves complaints; prepares a variety of statistical and narrative reports. DISTINGUISHING CHARACTERISTICS This is a single-position classification. The Equal Employment Specialist independently performs the entire range of administrative and technical duties requiring complete knowledge of the City's policies and procedures. This class is distinguished from the higher level of Equal Employment Manager by the level of responsibility and authority exercised for the City's regulatory processes. SUPERVISION RECEIVED AND EXERCISED General direction is provided by a higher-level management staff. Responsibilities may include the technical supervision of administrative and clerical personnel. The Equal Employment Specialist does not supervise. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitors and evaluates the adequacy and effectiveness of the policies and procedures used to implement the EEO/AA Program and ADA compliance. Receives and investigates complaints of discrimination and harassment; determines validity of complaints, and resolves informally or recommends appropriate action to formally resolve complaints; assists managers and supervisors in informally resolving conflicts or other matters that could escalate into formal complaints; counsels employees. Reviews laws, legislation, rules regulations and court decisions; evaluates impact on agency rules, policies and practices; recommends alternatives, corrections, or remedial actions necessary to maintain an effective EEO/AA program. Provides guidance, technical assistance, counseling, and training to Department managers and employees, City Attorney, and Risk Management on EEO, AA, and ADA matters; advises Human Resources and department managers on underutilization and assist in developing plans to actively recruit from underutilized groups. Represents the City with Federal, State, local agencies, and community groups regarding EEO/AA/ADA compliance, complaints, reviews, and investigation. Conducts surveys and research; compiles and analyzes data; prepares complex narrative and statistical reports; may supervise administrative or clerical staff. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Federal, State, and local legislation pertaining to EEO and AA programs and practices. EEO/AA/ADA and labor relations case law and regulations. Discrimination complaint investigation techniques. Principles and practices of public administration, governmental budgeting, supervision, personnel administration, analytical procedures, and modern office management methods and practices. Statistical analysis techniques. Principles and methods of recruitment, selection, and upward mobility of employees. Skill in: Collecting and analyzing large volumes of data and reaching a conclusion supported by research. Analyzing complex problems and identifying alternative actions and solutions. Building a consensus among parties with competing or conflicting interests. Presenting ideas effectively verbally and in writing. Eliciting information and effectively listening. Counseling employees and resolving problems. Use of computers, computer applications, and software. Ability to: Interpret and apply regulatory practices, rules, and policies to factual situations. Conduct investigations and write clear, concise reports. Gather, interpret, analyze, and evaluate data. Identify ramifications of decisions, anticipate problems, and take proactive action. Supervise professional and clerical staff. Establish and maintain effective working relationships with people of diverse backgrounds, both internal and external to the organization. Meet deadlines in a highly political environment. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of progressively responsible technical professional experience, with responsibility for increasingly more complex assignments implementing EEO/AA programs. Education: Completion of a Bachelor's degree from an accredited college in public or business administration, personnel law, or a related subject. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted to the City of Sacramento Employment Office as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline. If submitting via fax/email, please include your name and Job #001748-21-HR on your documents. Unofficial documents and/or copies are acceptable. Important note: Applications will be rejected without proof of education. Applicants are responsible for attaching proof of education to each position for which they apply. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the final filing deadline. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application, emailed to employment@cityofsacramento.org, or sent to the Employment Office by fax by the final filing deadline.Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline. Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process: Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities. Send an email to employment@cityofsacramento.org; or Call the Human Resources Department at (916) 808-5726.

THE POSITION THE POSITION The position is located within the Department of Finance, Procurement Services Division. Under general direction the Program Specialist plans, directs, and supervises all of the activities of a major department or Citywide program or project with moderate visibility and impact; conducts studies and makes recommendations; monitors program compliance; represents the department in contacts with media, internal and external agencies, and organizations. DISTINGUISHING CHARACTERISTICS This advanced journey level class in the professional series is populated with multiple incumbents. The Program Specialist is distinguished from the next lower class of Program Analyst in that the Program Specialist manages multiple programs or moderately visible programs with greater department or Citywide impact. This class is distinguished from the next higher classification of Program Manager in that the Manager is responsible for administration and management of programs and projects with high visibility and substantial Citywide impact. This class is distinguished from the class of Administrative Officer in that the latter is responsible for all internal administrative functions for a department. SUPERVISION RECEIVED AND EXERCISED General direction is provided by a department or division head. Some assignments require responsibility for direct or indirect supervision of lower level professional, technical, and clerical personnel. Some positions function as internal consultants and require coordination among multiple divisions in a department. ESSENTIAL DUTIES AND RESPONSIBILITIES Plans, coordinates, and administers, a project or program with department or Citywide impact; supervises, trains and evaluates the work of professional, technical and clerical staff. Confers with department heads, division managers, members of professional staff, and other officials concerning the administrative needs and requirements related to the program or project; represents the program in contacts with news media, business and civic organizations, other City departments, and various outside public and private agencies. Interprets new policies, procedures, and regulations, and develops new or amended programs or projects as need dictates, monitors program objectives to assure compliance with State and administrative regulations and program guidelines. Conducts studies and surveys, performs research and analysis and prepares recommendations for department management; monitors and evaluates program effectiveness and outcomes; creates and implements program policies and procedures; develops guidelines, forms and related documents. Reviews grant opportunities; compiles and analyzes information for preparation of grants, contracts and agreements; negotiates terms; implements, monitors and prepares reports on conduct and performance of grants. Identifies program, project or system enhancements; selects and coordinates installation of new and revised programs and systems. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Principles and practices of public administration and governmental finance, budgeting, and accounting. Procurement methods. Research techniques, methods and procedures. Methods and practices of modern office management. Principles and practices of program management and administration. Technical report writing. Methods of analysis. Principles and practices of supervision. Skill in: Managing multiple tasks and deadlines. Customer service, including dealing with people under stress, and problem solving. Use of computers, computer applications, and software. Ability to: Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity. Supervise and direct professional, technical, and clerical staff. Analyze fiscal problems and make sound policy and procedural recommendations. Make effective presentations to public officials, committees, and outside agencies. Establish and maintain effective working relationships with employees and the general public. Prepare technical and analytic reports. Communicate effectively, orally and in writing. Make program or project changes based on analysis of results, new legislation, or departmental changes. Meet multiple deadlines. EXPERIENCE AND EDUCATION Experience: Four years of progressively responsible professional-level administrative experience. -AND- Education: A Bachelor’s Degree from an accredited four-year college or university with major coursework in business or public administration or a closely related field. Note: It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction. Substitution: Additional qualifying experience may substitute for the required education on a year for year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then p roof of education such as, but not limited to, university/college transcripts and degrees must be submitted to the City of Sacramento Employment Office as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline . If submitting via fax/email, please include your name and Job #001799-21-FIN on your documents. Unofficial documents and/or copies are acceptable. Applicants are responsible for attaching proof of education to each position for which they apply. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the final filing deadline . SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.?All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application, emailed to employment@cityofsacramento.org , or sent to the Employment Office by fax by the final filing deadline . Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process: Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-572 6

The Position This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on: 10/22/20, 1/21/21, 4/18/21, 7/22/21, 10/21/21 Level I - $5,307.00/month Level II - $5,712.42 - $6,942.60/month Under supervision, the Environmental Specialist (Level I/II) performs scientific and professional level office and field work to ensure compliance with environmental laws and regulations. Environmental Specialist is a single class with two levels: Environmental Specialist (Level II) and Environmental Specialist (Level I). The level at which initial appointments are made and when advancements occur are at the discretion of the appointing authority. Incumbents may advance from Level I to Level II, if they have: (1) met the minimum and special qualifications, and (2) have demonstrated the ability to perform the responsibilities required at the higher performance level. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Principles of environmental compliance assurance Principles of environmental sciences Mathematical compilation and analysis Principles of chemistry and chemical reactions Effects of waste material on water quality and land quality and the interactions of waste with the environment Environmental practices with special reference to their general effect on public health and the quality of the environment Laws, codes, regulations, and policies affecting the department's operations and programs Applicable tools, equipment and materials Principles and procedures of interviewing and fact-finding Principles, practices and techniques of customer service Ability to Read English at a level necessary to examine, interpret, and apply scientific, legal, technical, and complex guidelines, documents, records and reports Speak English at a level necessary to communicate clearly and effectively Write English at a level necessary to produce concise, accurate and impartial reports, narratives, summaries and recommendations Communicate, verbally and in writing, scientific and technical terminology into terms understandable to the general public Locate, research, interpret, and apply environmental laws and regulations Work independently within established guidelines, prioritize and coordinate activities, and meet critical deadlines Perform work assignments related to environmental inspections, compliance, monitoring, regulation, and research Work cooperatively with others; build and maintain constructive relationships with those encountered during course of work; respond effectively and tactfully to hostility, confusion or concerns expressed by others Collect, process, evaluate, and summarize scientific and technical data and ideas to make effective decisions and develop appropriate solutions Develop, prepare, and present studies and reports to governmental boards, civic organizations and other groups Effectively represent the department in contacts and relationships with the public, local business community and other government agencies Use sound judgment and personal initiative to accomplish assignments Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Employment Qualifications Minimum Qualifications Level I Either : 1. Graduation from an accredited college or university with major in health science, public health, natural science, physical science, environmental science, or a related field. Or : 2. Written proof of acceptance of education required by the State of California Environmental Health Services. Incumbents assigned to positions requiring State Certification must achieve certification/registration within the period prescribed by State Law or be subject to dismissal under applicable Civil Service Rules. Note : Applicants interested in Environmental Health positions are required to provide the acceptance letter mentioned above. Level II Either : 1. Graduation from an accredited college or university with major in health science, public health, natural science, physical science, environmental science, or a related field. And : One year of professional experience in environmental regulation, analysis, or environmental research performing duties and responsibilities equivalent to the Environmental Specialist (Level I) class in Sacramento County service. Or : 2. Possession of valid certification as Registered Environmental Health Specialist (REHS) by the State of California. Or : 3. Possession of valid certification as Registered Dairy Inspector by State of California. Or : 4. Possession of a Master's Degree from an accredited college or university in health science, public health, natural science, physical science, environmental science, or a related field. Note : Applicants interested in Environmental Health positions are required to provide documentation of the Registered Environmental Health Specialist (REHS). Note : Up to one year of the required education may be substituted by full-time or equivalent part time experience similar to that described. 173.6 hours = 21.7 days = 1 work month = 3 semester units or 4.5 quarter units. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing or cut-off date listed in this notice. Special Requirements License Requirement : A valid California Driver License, Class C or higher is required prior to appointment to this class. Failure to maintain a valid License may constitute cause for termination from this class in accordance with Civil Service Rules. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis Special Skills : Some positions may require the ability to speak, read, and/or write a language, in addition to English, or knowledge of a specific culture, such as Black Culture, Mexican/Spanish Culture, or Asian Culture. Physical Abilities: Ability to stoop and kneel to conduct inspections, take water and other environmental samples, and inspect equipment Climb fences, stairs, and ladders Walk rough terrain and muddy fields Work in an underground environment Climb in and out of swimming pools under construction Wear protective clothing Normal hearing Normal verbal communication ability Visually distinguish between colors Calibrate and use technical and monitoring instruments Read gauges and meters see in dimly lit areas Work Schedule and Conditions : Incumbents are subject to work in adverse weather conditions, emergency situations, and perform duties outside of normal working hours, as necessary. Professional Certification / Registration Requirements: Some positions, allocated to Environmental Specialist (Level II), require possession of a valid certification as a Registered Environmental Health Specialist (REHS) issued by the State of California. (Registration as a REHS is not required for appointment to Level I positions.) Some positions, allocated to Environmental Specialist (Level II), require possession of a valid certification as a Registered Dairy Inspector, issued by the State of California. Some positions, allocated to Environmental Specialist (Level II), may require possession of valid certifications, as deemed necessary by legislative mandate or appropriate regulatory authority in the State of California. Note : Failure to maintain required certification/registration constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous

The Position This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on: 9/18/20,3/19/21, 9/17/21 Under direction, the Environmental Specialist IV has first-line supervisory duties for a team of scientific, professional and technical staff. Duties include arranging, directing, prioritizing, reviewing, and evaluating the unit's processes and final products as well as administering line personnel functions. Some positions have advanced practitioner responsibilities requiring a professional certification or registration designated by law (and described in Special Requirements) and/or have indirect supervisory responsibilities over the final outputs and products rather than direct supervision of staff or processes. These positions require the consistent application of scientific expertise above the advanced journey level. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Principles of environmental compliance assurance Principles of environmental sciences Mathematical compilation and analysis Principles of chemistry and chemical reactions Effects of waste material on water quality and land quality and the interactions of waste with the environment Environmental practices with special reference to their general effect on public health and the quality of the environment Laws, codes, regulations, and policies affecting the department's operations and programs Applicable tools, equipment and materials Principles and procedures of interviewing and fact-finding Principles, practices and techniques of customer service Statistical methods and analysis Team dynamics and team building Principles and practices of leadership, mentoring and conflict resolution Principles, practices and techniques of supervision, training, and employer-employee relations Principles of public administration, budgeting and cost allocations Sacramento County Personnel Policies and Procedures Principles and practices of technical problem solving; principles and methods of project management Specialized, in depth knowledge of a scientific field closely related to environmental research and compliance Ability to Read English at a level necessary to examine, interpret, and apply scientific, legal, technical, and complex guidelines, documents, records and reports Speak English at a level necessary to communicate clearly and effectively Write English at a level necessary to produce concise, accurate and impartial reports, narratives, summaries and recommendations Perform work assignments related to environmental inspections, compliance, monitoring, regulation, and research Work cooperatively with others Build and maintain constructive relationships with those encountered during course of work Respond effectively and tactfully to hostility, confusion or concerns expressed by others Organize, process and evaluate data and ideas to make effective decisions and develop appropriate solutions Use sound judgment and personal initiative to accomplish assignments, locate, research, interpret, and apply environmental laws and regulations Collect, process, evaluate and summarize scientific and technical data and ideas to make effective decisions and develop appropriate solutions Perform work assignments related to environmental inspections, compliance, monitoring, regulation, and research Work independently within established guidelines, prioritize and coordinate activities, and meet critical deadlines Communicate, verbally and in writing, scientific and technical terminology into terms understandable to the general public Develop, prepare, and present studies and reports to governmental boards, civic organizations and other groups Effectively represent the department in contacts and relationships with the public, local business community and other government agencies Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Perform complex work regarding environmental inspections, compliance, monitoring, regulations, and research Lead complex or sensitive work projects Provide work direction and instruction to scientific, technical and professional staff Review work for pertinence, accuracy and completeness Analyze complex environmental compliance problems, make statistical inferences from complex data, and develop recommendations or solutions And represent the department in contacts and relationships with the public, local business community, other government agencies, and the media Plan and organize the work of an assigned group of scientific, professional and technical staff Establish, monitor and control projects and schedules to meet goals and objectives Supervise, train, coach, and evaluate staff Investigate and resolve disciplinary issues and customer complaints Represent management in responding to and adjusting first level grievances Serve as a technical expert in a scientific discipline Perform a wide scope of the more complex and difficult studies, reports, and projects related to environmental inspections, compliance, monitoring, regulation, and research Recognize problems, develop recommendations and solutions for difficult and complex environmental management problems, and oversee corrections And review and interpret the impact of legislative changes Employment Qualifications Minimum Qualifications Graduation from an accredited college or university with major in health science, public health, natural science, physical science, environmental science, or a related field. AND 1. Two years of advanced-journey level professional experience in environmental regulation, analysis, environmental research, conducting a monitoring or surveillance program, and/or providing lead direction for a multi-disciplinary staff performing duties and responsibilities equivalent to the Environmental Specialist III class in Sacramento County service. Or : 2. Four years of professional experience in environmental inspections, enforcement, regulation, analysis, and/or research performing journey level duties and responsibilities equivalent to the Environmental Specialist (Level II) class in Sacramento County service. Note : Possession of a Master's Degree from an accredited college or university in health science, public health, natural science, physical science, environmental science, business or public administration, or a related field may substitute for one year of the required experience. Note: Up to one year of the required education may be substituted by full-time, or equivalent part-time, experience similar to that described on the basis of 173.6 hours + 21.7 days = 1 work month = 3 semester or 4.5 quarter units. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing or cut-off date listed in this notice. Note : Employees granted status in the class of Senior Environmental Health Specialist and possessing split off rights as granted by the Civil Service Commission and Board of Supervisors via SRA #90-85, may be appointed to Environmental Specialist IV positions, in accordance with County Personnel Policies and Procedures #C-7, without appearing on the certification list. Note : Applicants interested in Environmental Health positions are required to provide documentation of the Registered Environmental Health Specialist (REHS). Special Requirements : Physical Abilities: Ability to stoop and kneel to conduct inspections, take water and other environmental samples, and inspect equipment Climb fences, stairs, and ladders Walk rough terrain and muddy fields Work in an underground environment Climb in and out of swimming pools under construction Wear protective clothing Normal hearing Normal verbal communication ability Visually distinguish between colors Calibrate and use technical and monitoring instruments Read gauges and meters See in dimly lit areas Working Conditions : Incumbents are subject to work in adverse weather conditions, emergency situations, and perform duties outside of normal working hours, as necessary. Professional Certification / Registration Requirements : Some positions, allocated to Environmental Specialist (Level II) and higher levels, require possession of a valid certification as a Registered Environmental Health Specialist (REHS) issued by the State of California. Some positions, allocated to Environmental Specialist (Level II) and higher levels, require possession of a valid certification as a Registered Dairy Inspector, issued by the State of California. Some positions, allocated to Environmental Specialist (Level II) and higher levels, may require possession of valid certifications, as deemed necessary by legislative mandate or appropriate regulatory authority in the State of California. Some positions allocated to Environmental Specialist (IV) require possession of valid certification as a Registered Geologist, issued by the State of California. Note : Failure to maintain required certification/registration constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. License Requirement : A valid California Driver License, Class C or higher is required prior to appointment to these classes. Failure to maintain a valid License may constitute cause for termination from this class in accordance with Civil Service Rules. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis Special Skills : Some positions may require the ability to speak, read, and/or write a language, in addition to English, or knowledge of a specific culture, such as Black Culture, Mexican/Spanish Culture, or Asian Culture. Probationary Period The probationary period for this classification is six (6) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous

Introduction Definition THE JOB: This is the advanced journey level classification in the professional Mental Health/Substance Abuse series. Incumbents provide intensive therapy, treatment and diagnosis for the most complex cases and act as a consultant in specialized areas such as adult treatment, after care, families, juveniles, older adults, or mentally ill sex offenders. There are multiple vacancies in Children's and Adult Mental Health Services, Alcohol and Drug Programs; the County of Santa Cruz Primary Care Clinicsand two vacancies with the Human Services Department, Transforming Lives with Care and Adult Protective Services Units. Adult Team vacancy -working with individuals with serious mental illness, involved in the criminal justice system; part of an intensive treatment model inclusive of mental health, probation and community-based service programs. Adult Access vacancy - Provide clinical assessment, crisis intervention services and disposition planning to consumers presenting for County Mental Health Services, and Adult Crisis Intervention Services - Provide mental health clinical assessment and crisis intervention services at the main jail as part of the Forensic Mental Health services. Transition Age Youth (adult) - Provideclinical assessments and brief treatment to youth and family for18-25 year olds, including case management and community linkage. Children's Mental Health vacancies providing individual, group, and family therapy to children who are 0-21 years of age. Bilingual Senior Mental Health Client Specialist positions require that the mental health and/or substance abuse clinician be fully fluent in Spanish and English in order to provide the full range of professional level mental health and/or substance abuse services in Spanish, including the facilitation of individual, group, family and crisis counseling. Bilingual clinicians may be asked to translate written clinical materials and interpret for Spanish speaking clients that need to communicate with monolingual English speaking mental health and/or substance abuse professionals. The list established from this recruitment will be used to fill all current and future full-time, part-time, substitute and extra-help vacancies during the life of the list. *Effective July 11, 2020, this position will be furloughed by 7.5%. Employment Standards THE REQUIREMENTS: Any combination of training and experience, which would provide the required knowledge and abilities, is qualifying. A typical way to obtain these knowledge and abilities would be: Possession of a Master's Degree or PhD with a major in Social Work, Psychology, Clinical Counseling, Psychiatric Nursing or a closely related behavioral science field which has included completion of a university approved internship, preferably a clinical internship, in a mental health agency AND two years of experience providing treatment, counseling* or case management services to clients in a mental health setting. OR Qualification as a Certified Occupational Therapist or a Licensed Registered Nurse AND four years of experience in mental health service delivery. * Educational counseling may be considered for up to 50 percent of qualifying experience for assignments in Children's Mental Health. LICENSE REQUIREMENTS: Possession of one of the following licenses issued by the State of California: Clinical Social Worker; Marriage, Family and Child Counselor; Licensed Professional Clinical Counselor, Registered Nurse; Occupational Therapist; or Clinical Psychologist. If licensed in another state, incumbent must obtain the appropriate license issued by the State of California within twenty-four months from the date of employment. Additional License/Certificate Requirements: Possession of a valid California Class C Driver License, or the ability to provide suitable transportation which is approved by the appointing authority. Alcohol and Drug Assignment: All persons providing alcohol and drug counseling services within the Alcohol and Drug Program must be certified as an Alcohol and Drug Counselor OR be licensed as a mental health professional, OR within six (6) months of the date of hire, all non-licensed individuals pursuant to California Code of Regulations, Title 9, Division 4, Chapter 8, Subchapter 2, or non-certified individuals providing counseling services in an AOD program, must be registered to obtain certification as an AOD counselor by one of the approved certifying organization (CCR, Section 13035 (f). SPECIAL REQUIREMENTS: Background Investigation: Fingerprinting is required. Special Working Conditions: All assignments: Exposure to offensive odors such as unwashed people and clothes, human and animal feces; the possibility of infections which may cause chronic disease or death; and may be exposed to cigarette smoke. Juvenile Hall and Acute/Emergency Services Assignments : Exposure to noise, such as people yelling. Children's Service Assignment: Exposure to disturbing material, such as photos of abused children; allergens such as poison oak, insect stings or bites, and pollens. Some positions may require lifting objects such as boxes of belongings weighing up to fifty pounds. Note: Persons in this classification may be assigned to positions with any of the above working conditions on an emergency, as needed basis. Other Special Requirements : Positions may be assigned to carry a pager and respond to crisis situations, and perform "on-call" or call/back duties. Work situations may include evenings, weekends and holidays. Knowledge: Thorough knowledge of psychological and social aspects and characteristics of emotional disturbances and mental illness and/or substance use disorders; principles and methods of counseling and the accepted techniques for assessing psycho-social behavior. Working knowledge of human behavior and development; appropriate and available community resources; problems, needs and attitudes of individuals with emotional and social disturbance; pertinent laws and regulations regarding health and social service programs; laws and regulations as they pertain to clients' legal rights. Some knowledge of pharmacology of medications and psychotropic drug treatment; current diagnostic and statistical manual of the American Psychiatric Association. Ability to: Assess and diagnose all types of client behavioral, substance use and emotional actions/problems, and develop and implement effective and appropriate treatment plans; conduct effective and appropriate individual and group psychotherapy on an on-going basis; train others at various levels of expertise in the concepts and theories of the diagnosis and treatment of mental illness and/or substance abuse; prepare a variety of administrative and professional reports; lead and participate in a treatment team, including effectively coordinating and directing the work of others; establish and maintain a variety of case notes, client records and other required documentation; communicate effectively in both oral and written form, expressing complex and technical terminology and concepts in an understandable manner; learn Agency's policies and procedures relative to client support and treatment programs; establish and maintain effective working relationships with those contacted in the performance of required duties; learn to input and access data utilizing a computer; distinguish speech and non-speech sounds in noisy environments; intervene and diffuse situations involving combative clients including active restraint if needed; stand and walk for extended periods of time may be required for some positions. Benefits EMPLOYEE BENEFITS: ANNUAL LEAVE - 22 days first year, increasing to 37 days after 15 years of service. Available for vacation and/or sick leave. HOLIDAYS - 13 paid holidays per year. BEREAVEMENT LEAVE - 3 days paid in California, 5 days paid out-of-state. MEDICAL PLAN - The County contracts with CalPERS for a variety of medical plans. For most plans, County contributions pay a majority of the premiums for employees and eligible dependents. DENTAL PLAN - County pays for employee and eligible dependent coverage. VISION PLAN - County pays for employee coverage. Employee may purchase eligible dependent coverage. RETIREMENT - Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees' Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years. County participates in Social Security. LIFE INSURANCE - County paid $20,000 term policy. Employee may purchase additional life insurance. DISABILITY INSURANCE - Employees in the General Representation Unit participate in the State Disability Insurance (SDI) program. This program is funded 100% by employee payroll deductions. DEPENDENT-CARE PLAN - Employees who make contributions for child or dependent care may elect to have their contributions made utilizing "pre-tax dollars." H-CARE PLAN - Employees who pay a County medical premium may elect this pre-tax program. HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) - Employees may elect this pre-tax program to cover qualifying health care expenses. DEFERRED COMPENSATION - A deferred compensation plan is available to employees Selection Plan THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list. HOW TO APPLY: Apply Online Now! Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060. For information, call (831) 454-2600. Hearing Impaired TDD/TTY: 711. Applications will meet the final filing date if received in one of the following ways: 1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date. Women, minorities and people with disabilities are encouraged to apply. If you have a disability that requires test accommodation, please call (831) 454-2600. To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S. NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. An Equal Opportunity Employer LIVE Here WORK Here PLAY Here Closing Date/Time: Continuous

THIS POSTING IS FOR THE INTEGRATED WASTE MANAGEMENT DIVISION OF THE RESOURCE MANAGEMENT AGENCY Under direction, assists in the development implementation of county-wide programs as part of the San Benito County Integrated Waste Management Regional Agency (Regional Agency) which consists of the Cities of Hollister and San Juan Bautista and unincorporated San Benito County, for solid waste source reduction, reuse, recycling, and resource recovery; performs other related duties. The IWM Staff Services Specialist assists the IWM Division in compliance with all federal, state and local regulatory requirements for solid waste management programs for the Regional Agency. The IWM Staff Services Specialist performs additional duties as assigned by the County's Resource Management Agency Director. Under general supervision, a Staff Services Specialist performs a variety of technical administrative duties in support of facilities management, budget, administrative functions, or department projects, or programs that require a thorough knowledge of the terminology, procedures, and practices for the assigned functional area. Areas of responsibility include, but are not limited to: researching, compiling, and reviewing data and information; processing financial and administrative records; creating and maintaining reports, records, spreadsheets, and files; coordinating technical administrative support services activities involving facility/fleet maintenance, office moves/setups (including telecommunications and information technology changes), program evaluation for funded programs; and participating in special projects, studies, and presentations. DISTINGUISHING CHARACTERISTICS The work performed emphasizes decisions, processes, and procedures that require incumbents to use substantial independent judgment within established laws, regulations, policies, and/or guidelines. Incumbents must apply a thorough knowledge of applicable laws, regulations, policies, and procedures in order to make both routine and non-routine decisions. When encountering a new or unfamiliar problem, incumbents are expected to evaluate the problem based on their knowledge and experience, and determine the appropriate course of action within their range of authority. However, these types of decisions and actions do not require complex analytical skills or methods, nor do they typically have significant strategic or policy impact. Instead, incumbents primarily support day-to-day departmental and/or program operations; and the scope, scale, and complexity of their work is limited. REPORTS TO May report to a designated manager in an administration, fiscal, or other related capacity. CLASSIFICATIONS SUPERVISED Assignments may focus on one or more of the areas identified below, or may serve as a generalist, performing a wide variety of duties involving multiple administrative functions Assignments may include the supervision of subordinate clerical and/or support staff; however, supervision is not a critical allocation factor but rather an ancillary responsibility. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; bend, stoop, and kneel; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff and the public. Examples of Duties / Knowledge & Skills Work Performed Duties may include, but are not limited to the following: • Reviews reports, logs, and other documents; obtains and compiles fiscal, statistical, and administrative data and information from multiple sources; tracks and maintains data and prepares summaries and reports for management; notes trends and areas of concern; provides comments and/or recommendations regarding policy, procedure, staffing, program, or organizational changes • Initiates and submits required documentation to purchase equipment, supplies, and other items within an established budget • Participates in departmental meetings; participates on committees and task forces to share information with other agencies or departments; contributes information and suggestions regarding how to improve the efficiency and effectiveness of assigned responsibilities • Reviews, verifies, and processes documents related to department activities including budgets, contracts, grants, claims, legislation, purchasing, and other specialized documents based on area of assignment • Participates in conducting surveys and studies; performs research to track administrative, fiscal, personnel, and operational performance • Maintains routine and complex administrative, accounting, personnel, payroll, and/or fiscal records • Answers questions and provides information to the public, contractors, and vendors; assists in the investigation of complaints and recommends corrective action as necessary to resolve complaints • Prepares presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases, and spreadsheets • Tracks progress of projects, payments, expenditures, and reimbursements • Assists in the administration and coordination of special events, training, programs, or projects; assists in coordinating municipal activities among County departments and/or other organizations • Interprets general or program specific policies, procedures, rules, regulations, contracts, and/or labor agreements • Provides liaison and staff support to committees, commissions, and department management • May supervise the work of subordinate clerical or para-professional support staff, with responsibility for assigning, reviewing and evaluating their work, and initiating appropriate corrective action when needed • Distributes assignments to co-workers, subordinates, contractors, and others; functions as a program or project coordinator with delegated authority to direct the work of staff in a non-supervisory capacity • Prepares and distributes written procedures and other informational materials pertaining to area of assignment; may provide training to groups and individuals regarding procedures and information • Performs or coordinates technical administrative activities and projects For Support Services Option (in addition to the general duties): • Coordinates technical administrative activities involving facility/fleet maintenance, office moves/setups (including telecommunications and information technology changes), safety and incident reporting, and storekeeping/records management • Receives and prioritizes information on safety and maintenance issues from various sources such as incident reports, hazard reports, service complaints, and/or maintenance requests • Coordinates services and repairs with maintenance staff and/or vendors; conducts inspections, investigations, or interviews as needed to identify problems • Locates and obtains required resources to resolve problems and ensures that proposed solutions comply with established laws, regulations, polices, procedures, and guidelines • Responds to facility-related emergencies • Obtains and evaluates cost estimates/bids from vendors and makes recommendations to management • Drafts and/or designs proposed space configurations (e.g., electrical outlet and network drop placements, furniture placement and configuration, equipment placement) • Plans and facilitates the relocation of individual personnel and/or department locations; coordinates needed assistance for staff or office moves, including information technology, communications, and professional movers • Creates, maintains, and monitors facility related agreements and contracts with outside vendors and contractors; monitors vendor/contractor/landlord performance, ensuring discrepancies or problems are resolved and work is done in accordance with contractual requirements • Acts as the departmental or agency-wide safety representative/coordinator; issues safety tips to staff, reviews and prepares safety policies, provides training to site safety coordinators, and ensures that safety-related reports and documentation are correct and timely For Program Services Option (in addition to the general duties): • Researches and develops public information and educational materials; participates in community outreach efforts to publicize department programs • Develops and compiles training materials; trains extra-help staff and volunteers • Collects, compiles, and tracks data, including caseload data, and provides data summaries, reports, and/or recommendations for program improvement Minimum qualifications & Requirements Two (2) years of full-time experience performing journey-level clerical, secretarial, or administrative support work. And Education: Equivalent of two years (60 semester or 90 quarter units) of coursework in business administration, public administration, personnel, statistics, economics, accounting, or a closely relate field from an accredited college or university. Depending on the assignment, experience involving support services, personnel services, program services, or another specific type of administrative service area may be desirable. Substitution: Additional experience performing routine or complex clerical duties may be substituted for the required education on a year-for-year basis. Special Requirements: Other Information Some positions in these classifications may require possession of a valid California driver license. Employees who drive on county business to carry out job-related duties must possess a valid California driver license for the class of vehicle driven and meet automobile insurability requirements of the county. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority. Supplemental information Knowledge of: • Technical principles and methods of investigating and resolving administrative problems • Fundamental governmental functions and organizations • Principles of effective customer service • Fundamental arithmetic principles and methods including addition, subtraction, multiplication, division, percentages, and fractions • Principles of effective business communication, including the development of correspondence, reports, and presentations • Basic principles and practices of fiscal, statistical, and administrative research • Principles and practices of effective record keeping • Computer equipment and general office software, including word processing, spreadsheet, electronic mail, and database • English usage, including correct grammar, spelling, and punctuation • Fundamental statistical methods • Basic techniques of project management For Program Services Option (in addition to the general KSAs): • Laws, regulations, and terminology related to program(s) in area of assignment. • Community outreach and public relations practices and techniques • Programs available to client population served by the department Ability to: • Make administrative decisions and take actions based on the interpretation of laws and regulations as well as operating policies and procedures • Prioritize assignments based on broad criteria • Gather, tabulate, validate, summarize, and present data in a meaningful way • Prepare reports and cost projections using readily available information • Read, understand, interpret,and explain complex policies, regulations, legislation, and operating procedures • Operate a personal computer utilizing spreadsheet, word processing, and database software at an intermediate to advanced level • Collect, compile, analyze, and present a variety of data in a meaningful way • Compose professional quality correspondence and letters; write technically detailed reports • Coordinate the efforts of multiple individuals to achieve a work objective • Reason logically and methodically • Recommend and implement procedural changes/improvements • Communicate effectively orally and express ideas clearly • Communicate effectively, in writing, using proper English, including grammar, punctuation, and spelling • Establish and maintain effective working relationships; act as an effective team player • Effectively listen to others, identify, and resolve central problems or issues • Work independently and accept responsibility for actions • Provide training and guidance to co-workers, subordinates, and other department staff • Supervise clerical and/or support employees, if required by the position • Learn and understand the organization and operations of the assigned area and/or outside agencies • Establish priorities, organize work, and meet deadlines In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. Closing Date/Time: 3/3/2021 5:00 PM Pacific

The Position This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on: 9/18/20, 3/19/21, 9/17/21 The Environmental Specialist III is the advanced journey and/or lead, applying scientific theory and methods to identify, research, and resolve environmental issues in the areas of regulatory compliance, public health, environmental health and pollution prevention. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of Principles of environmental compliance assurance and environmental sciences Mathematical compilation & analysis Principles of chemistry & chemical reactions Effects of waste material on water quality & land quality and the interactions of waste with the environment Environmental practices with special reference to their general effect on public health & the quality of the environment Laws, codes, regulations, and policies affecting the department's operations & programs Applicable tools, equipment & materials Principles, procedures and practices of fact-finding, interviewing, and customer service Statistical methods and analysis Team dynamics and team building Leadership, mentoring and conflict resolution Ability To Read English at a level necessary to examine, interpret, and apply scientific, legal, technical, and complex guidelines, documents, records and reports Speak English at a level necessary to communicate clearly and effectively Write English at a level necessary to produce concise, accurate and impartial reports, narratives, summaries and recommendations Communicate, verbally and in writing, scientific and technical terminology into terms understandable to the general public Locate, research, interpret, and apply environmental laws and regulations Work independently within established guidelines, prioritize and coordinate activities, and meet critical deadlines Perform work assignments related to environmental inspections, compliance, monitoring, regulation, and research Work cooperatively with others Build and maintain constructive relationships with those encountered during course of work Respond effectively and tactfully to hostility, confusion or concerns expressed by others Collect, process, evaluate, and summarize scientific and technical data and ideas to make effective decisions and develop appropriate solutions Develop, prepare, and present studies and reports to governmental boards, civic organizations and other groups Effectively represent the department in contacts and relationships with the public, local business community and other government agencies Use sound judgment and personal initiative to accomplish assignments Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Perform complex work regarding environmental inspections, compliance, monitoring, regulation, and research Lead complex or sensitive work projects Provide work direction and instruction to scientific, technical and professional staff Review work for pertinence, accuracy and completeness Analyze complex environmental compliance problems, make statistical inferences from complex data, and develop recommendations or solutions Represent the department in contacts and relationships with the public, local business community, other government agencies, and the media Employment Qualifications Minimum Qualifications Either : 1. Graduation from an accredited college or university with major in health science, public health, natural science, physical science, environmental science, or a related field. AND Two years of professional experience in environmental regulation, analysis, or environmental research performing journey level duties and responsibilities equivalent to the Environmental Specialist (Level II) class in Sacramento County service. Or : 2. Possession of a Master's Degree from an accredited college or university in health science, public health, natural science, physical science, environmental science, or a related field. AND One year of professional experience in environmental inspections, enforcement, regulation, analysis, and/or research performing journey level duties and responsibilities equivalent to the Environmental Specialist (Level II) class in Sacramento County service. Note : Up to one year of the required education may be substituted with full time or equivalent part time experience similar to that described, on the basis of 173.6 hours = 21.7 days = 1 work month = 3 semester or 4.5 quarter units. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing or cut-off date listed in this notice. Special Requirements License Requirement : A valid California Driver License, Class C or higher is required prior to appointment to this class. Failure to maintain a valid License may constitute cause for termination from this class in accordance with Civil Service Rules. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis Special Skills : Some positions may require the ability to speak, read, and/or write a language, in addition to English, or knowledge of a specific culture, such as Black Culture, Mexican/Spanish Culture, or Asian Culture. Physical Abilities : Ability to stoop and kneel to conduct inspections, take water and other environmental samples, and inspect equipment; climb fences, stairs, and ladders; walk rough terrain and muddy fields; work in an underground environment; climb in and out of swimming pools under construction; wear protective clothing; normal hearing; normal verbal communication ability; visually distinguish between colors; calibrate and use technical and monitoring instruments; read gauges and meters; and see in dimly lit areas. Working Conditions : Incumbents are subject to work in adverse weather conditions, emergency situations, and perform duties outside of normal working hours, as necessary. Professional Certification / Registration Requirements: Some positions require possession of a valid certification as a Registered Environmental Health Specialist (REHS) issued by the State of California. Some positions require possession of a valid certification as a Registered Dairy Inspector, issued by the State of California. Some positions may require possession of valid certifications, as deemed necessary by legislative mandate or appropriate regulatory authority in the State of California. NOTE : Failure to maintain required certification/registration constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous

Description San Mateo Medical Center is recruiting several part-time, extra-help adult psychiatrists for intermittent and relief work on all shifts (weekday, night, and weekend) in our 24-hour psychiatric emergency department and our 24-bed acute inpatient unit. We offer an opportunity to provide great psychiatric care to those who really need it, in a relaxed yet intellectually stimulating teaching hospital located only minutes from San Francisco and Stanford University. San Mateo Medical Center is San Mateo County's public health care system, consisting of a general hospital and a series of clinics located across the county. The main campus includes a full-service acute hospital along with a medical emergency department, 70 med-surg and ICU beds, 30 rehab beds, and extensive outpatient clinics in addition to our psychiatric units. San Mateo County is a national leader in community mental health services with a commitment to excellent care and to support the recovery of the people we serve. Our award-winning Psychiatric Residency Training Program is based at the Medical Center, and staff psychiatrists are invited to join the faculty and participate in training residents as well as the psychology interns. We also may soon have one or more openings for full-time, benefitted employment, so these extra-help positions offer the chance to see whether a long-term career here would be a good fit. San Mateo Medical Center has adopted the Soarian electronic health record for inpatient medical documentation and orders. Emergency department, admission, and discharge reports are dictated. Outpatient clinic records are maintained in eClinicalWorks (for primary care, internal medicine, and medical specialties) and Avatar (for outpatient mental health). Typical Work Assignment : In Psychiatry Emergency Services (PES), the psychiatrist can expect to see an average of 6 patients during the day shift and 5 at night, typically writing admission orders and notes on one-third of these. On nights and weekends, the PES psychiatrist also covers the inpatient unit and handles emergency consultations on the med-surg and rehab services. On the acute psychiatric inpatient unit, the typical assignment is direct care of 8-9 patients per day, as well as supervision of a resident team covering up to 6 patients. Note that all admission evaluations and orders are handled by the PES and consultation services, not the psychiatrist assigned to the acute unit. Weekday, night, and weekend shifts are all available. NOTE: This Job Announcement was edited on July 29, 2015 regarding the definition of the extra help assignment. Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Examples Of Duties Conduct psychiatric assessments and make diagnoses. Prescribe appropriate treatment plans and prescribe therapy, psychotherapy, or rehabilitation programs. Coordinate the work of consulting medical specialists. Act as physician member of a multi-disciplinary team for clinical work or program development. Train and supervise interns and residents. Provide clinical supervision to licensed and professional staff in other disciplines. Prepare reports and maintain records of activities. Conduct and direct individual and group psychotherapy. Consult and work with other medical and/or mental health professionals in the community when necessary. Confer with patients' relatives regarding illness and treatment. Maintain records of diagnosis, treatment and prognosis according to Joint Commission of Accredited Hospitals Organization standards and other regulatory agencies, and according to San Mateo Medical Center guidelines Develop comprehensive case histories. Perform related duties as assigned. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Board certification in psychiatry, or completion of an accredited psychiatric residency program. Licensure/Certification: License to practice medicine in the State of California. Knowledge of: Principles and practices of psychiatry including both individual and group psychotherapy. Specialized techniques, procedures, and equipment used in psychiatry. Current developments, trends and research in the field. Basic understanding of clinical supervisory principles and practices. Pharmacology including laws regarding informed consent, dosage ranges, drug incompatibilities, and side effects. Proper documentation of clinical services. Principles, practices, and techniques of general medicine and its application. Medical diagnosis and treatment. Skill/Ability to: Perform specialized medical services in psychiatry. Diagnose and treat patients. Develop and monitor appropriate treatment plans. Establish and maintain effective working relationships with patients, their families, staff and others. Learn and apply laws, statutes, codes and regulations governing California health service providers, and JCAHO and other regulatory requirements. Maintain medical records and prepare reports. Serve on interdisciplinary teams. Clinically supervise licensed and professional staff. Application/Examination Anyone may apply. A supplemental application form must be submitted in addition to our standard County employment application. The examination may consist of a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examination or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position. As a result, not all candidates meeting the minimum qualifications are guaranteed advancement through the selection process. Qualified applicants will be notified of the date, time and place of the interview. All interviews will be conducted in San Mateo County, California, and applicants must participate at their own expense. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Final Filing Date: Continuous, Open until Filled Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. San Mateo County is an Equal Opportunity Employer. Analyst: Carolyn Burns (121114) (Psychiatric Specialist - B113 and B129) Keywords:mental health, psychiatrist, specialist, hospital, clinician, resident, residency, health services