Minimum Qualifications Education and/or Equivalent Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Development Services Department ( DSD ) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. DSD is seeking a Business Process Specialist for the Expedited Review team. This individual will play a key role in the ProjectDox upgrade for the department. This position will also be responsible for reporting performance metrics and perform analysis on that data; mediating and negotiating with customers to resolve complex customer service issues; develop process workflow/flowcharts and prepare reports for the Manager and Assistant Director on as-needed basis. Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information. Employment Application : Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Once a position is closed, no additional applications or application changes will be accepted. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran's preference. THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range Commensurate Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Hybrid Position - Some Telework Options Available. Job Close Date 05/30/2023 Type of Posting Departmental Only Department Development Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin, TX 78752 - PDC Preferred Qualifications Preferred Experience: Advance level of proficiency in Project Dox software with the ability to train new users Advance level of proficiency in AMANDA Intermediate to advance level of proficiency in Microstrategy with proven ability to create division-specific dashboards and correct irregular data issues Mediates and negotiates with customers to resolve complex customer service issues, Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement. Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling. Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes. Knowledge of performance measures, quality improvement programs and project management methods. Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular data and situations. Ability to work independently and with teams. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current employee in the City of Austin Development Services Department? Yes No * Please describe in detail your specific experience with and use of AMANDA and ProjectDox software platforms. (Open Ended Question) * Describe your experience building reports and dashboards with MicroStrategy or other business intelligence software. (Open Ended Question) * Briefly describe your experience with developing and negotiating solutions to complex customer service issues. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
May 24, 2023
Full Time
Minimum Qualifications Education and/or Equivalent Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Development Services Department ( DSD ) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. DSD is seeking a Business Process Specialist for the Expedited Review team. This individual will play a key role in the ProjectDox upgrade for the department. This position will also be responsible for reporting performance metrics and perform analysis on that data; mediating and negotiating with customers to resolve complex customer service issues; develop process workflow/flowcharts and prepare reports for the Manager and Assistant Director on as-needed basis. Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information. Employment Application : Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Once a position is closed, no additional applications or application changes will be accepted. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran's preference. THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range Commensurate Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Hybrid Position - Some Telework Options Available. Job Close Date 05/30/2023 Type of Posting Departmental Only Department Development Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin, TX 78752 - PDC Preferred Qualifications Preferred Experience: Advance level of proficiency in Project Dox software with the ability to train new users Advance level of proficiency in AMANDA Intermediate to advance level of proficiency in Microstrategy with proven ability to create division-specific dashboards and correct irregular data issues Mediates and negotiates with customers to resolve complex customer service issues, Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement. Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling. Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes. Knowledge of performance measures, quality improvement programs and project management methods. Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular data and situations. Ability to work independently and with teams. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current employee in the City of Austin Development Services Department? Yes No * Please describe in detail your specific experience with and use of AMANDA and ProjectDox software platforms. (Open Ended Question) * Describe your experience building reports and dashboards with MicroStrategy or other business intelligence software. (Open Ended Question) * Briefly describe your experience with developing and negotiating solutions to complex customer service issues. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Development Services Department is seeking a Business Process Specialist to perform case management and data analytics for Code Neighborhood Operations. The position will be responsible for working within and maintaining a database system to support operational managers' case analysis and business needs, preparing administrative affidavits, performing trend analysis and coordinating and facilitating stakeholder meetings. The ideal candidate will have strong communication skills and a background that includes research and analysis. Benefits: Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information. Employment Application : Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Although there are posting dates listed, Development Services may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications or application changes will be accepted. Criminal Background Check : Due to the quasi-judicial nature of the work, this position requires a Criminal Background Review for employees with Financial Responsibilities. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran's preference. Assessment(s) : Candidates selected for interview may undergo a writing skill/competency based assessment(s). THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $28.71 - $35.88 Hours Monday - Friday 7:00 a.m. - 4:00 p.m. Work schedule may vary based on business needs; some evenings, weekends, and nights may be required. Job Close Date 06/04/2023 Type of Posting Division Only Department Austin Code Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Blvd 78741 Preferred Qualifications Knowledge of the use of databases and excel programs to include related software applications. Strong skills and experience in case management and documentation through use of data analysis and problem-solving methods Strong organization, scheduling, and facilitation experience. Experience successfully communicating with internal and external stakeholders, the public and establishing and maintaining good working relationships with other City departments, employees, and leadership both independently or with teams. Strong analytical and research experience with the ability to effectively communicate and recommend needs and efficiency in quality improvement programs using project management methods. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of performance measures, quality improvement programs and project management methods Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic Skill in using computers and related software applications Skill in data analysis and problem solving Ability to quickly recognize and analyze irregular data and situations Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Business Process Specialist position requires: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Which of the following best describes your proficiency with Microsoft Excel? No experience with Microsoft Excel Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Numbers Basic create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * Describe your experience using AMANDA or any other case management systems. Please include the system(s) name and indicate the amount of time used. (Open Ended Question) * Please describe your experience communicating and interacting with a variety of internal and external stakeholders and providing excellent customer service. Please provide a specific example of the experience, what your role was, and number of years performing. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
May 22, 2023
Full Time
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Development Services Department is seeking a Business Process Specialist to perform case management and data analytics for Code Neighborhood Operations. The position will be responsible for working within and maintaining a database system to support operational managers' case analysis and business needs, preparing administrative affidavits, performing trend analysis and coordinating and facilitating stakeholder meetings. The ideal candidate will have strong communication skills and a background that includes research and analysis. Benefits: Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information. Employment Application : Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Although there are posting dates listed, Development Services may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications or application changes will be accepted. Criminal Background Check : Due to the quasi-judicial nature of the work, this position requires a Criminal Background Review for employees with Financial Responsibilities. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran's preference. Assessment(s) : Candidates selected for interview may undergo a writing skill/competency based assessment(s). THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $28.71 - $35.88 Hours Monday - Friday 7:00 a.m. - 4:00 p.m. Work schedule may vary based on business needs; some evenings, weekends, and nights may be required. Job Close Date 06/04/2023 Type of Posting Division Only Department Austin Code Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Blvd 78741 Preferred Qualifications Knowledge of the use of databases and excel programs to include related software applications. Strong skills and experience in case management and documentation through use of data analysis and problem-solving methods Strong organization, scheduling, and facilitation experience. Experience successfully communicating with internal and external stakeholders, the public and establishing and maintaining good working relationships with other City departments, employees, and leadership both independently or with teams. Strong analytical and research experience with the ability to effectively communicate and recommend needs and efficiency in quality improvement programs using project management methods. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of performance measures, quality improvement programs and project management methods Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic Skill in using computers and related software applications Skill in data analysis and problem solving Ability to quickly recognize and analyze irregular data and situations Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Business Process Specialist position requires: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Which of the following best describes your proficiency with Microsoft Excel? No experience with Microsoft Excel Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Numbers Basic create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * Describe your experience using AMANDA or any other case management systems. Please include the system(s) name and indicate the amount of time used. (Open Ended Question) * Please describe your experience communicating and interacting with a variety of internal and external stakeholders and providing excellent customer service. Please provide a specific example of the experience, what your role was, and number of years performing. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. This position provides programmatic support for the Employee Relations division of the Human Resources Department. The position will provide program and process alignment, development and analysis on such programs as administration of the Human Resources Employee Relations database ( AIM on Target), monitoring City Auditor Integrity Unit ( CAIU ) referrals, Employee Relations performance measurement, The Commercial Driver's License ( CDL ) Program and the City of Austin Alcohol and Drug testing program. This position also helps to ensure compliance with policy, procedure and federal laws by analyzing policy and regulatory requirements and recommends implementing best practices and changes as needed. When completing a City of Austin employment application: • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. Assessment: An assessment will be administered as part of the interview process. Pay Range $28.71 - $35.88 Hours Monday - Friday, 8:00 am to 5:00 pm * Hours may vary depending upon business needs. * Telework opportunities may be available. * This position will require working extended and irregular work hours occasionally to accommodate business needs. Job Close Date 06/12/2023 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road Austin, Texas 78704 Preferred Qualifications Preferred Experience: Experience entering data, generating reports, analyzing trends and managing multiple online databases. Analyzing, documenting and implementing processes. Advanced experience with Word, Excel, and Access. Strong communication and organizational skills. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement. Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling. Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes. Knowledge of performance measures, quality improvement programs and project management methods. Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular data and situations. Ability to work independently and with teams. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe a project you completed using Excel. How did your skill improve the outcome? (Open Ended Question) * What is your experience with managing and improving programs? (Open Ended Question) * What is your process for developing new business initiatives or improving existing ones? (Open Ended Question) * How do you prioritize your work when you have multiple projects due at the same time? (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
May 26, 2023
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. This position provides programmatic support for the Employee Relations division of the Human Resources Department. The position will provide program and process alignment, development and analysis on such programs as administration of the Human Resources Employee Relations database ( AIM on Target), monitoring City Auditor Integrity Unit ( CAIU ) referrals, Employee Relations performance measurement, The Commercial Driver's License ( CDL ) Program and the City of Austin Alcohol and Drug testing program. This position also helps to ensure compliance with policy, procedure and federal laws by analyzing policy and regulatory requirements and recommends implementing best practices and changes as needed. When completing a City of Austin employment application: • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. Assessment: An assessment will be administered as part of the interview process. Pay Range $28.71 - $35.88 Hours Monday - Friday, 8:00 am to 5:00 pm * Hours may vary depending upon business needs. * Telework opportunities may be available. * This position will require working extended and irregular work hours occasionally to accommodate business needs. Job Close Date 06/12/2023 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road Austin, Texas 78704 Preferred Qualifications Preferred Experience: Experience entering data, generating reports, analyzing trends and managing multiple online databases. Analyzing, documenting and implementing processes. Advanced experience with Word, Excel, and Access. Strong communication and organizational skills. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement. Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling. Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes. Knowledge of performance measures, quality improvement programs and project management methods. Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to quickly recognize and analyze irregular data and situations. Ability to work independently and with teams. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe a project you completed using Excel. How did your skill improve the outcome? (Open Ended Question) * What is your experience with managing and improving programs? (Open Ended Question) * What is your process for developing new business initiatives or improving existing ones? (Open Ended Question) * How do you prioritize your work when you have multiple projects due at the same time? (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Development Services Department is seeking a Business Process Specialist to perform case management and data analytics for Code Neighborhood Operations. The position will focus on administrative affidavit preparation and review, along with electronic submittal of municipal court affidavits for enforcement escalation cases for both the case review and escalation team and the Building Standards Commission. This position will also research and review case information, such as photos, zoning maps, City Codes, plats, permits, plans in order to coordinate and facilitate administrative and judicial action. The ideal candidate will have strong communication skills and an eye for detail. Benefits: Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information. Employment Application : Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Although there are posting dates listed, Development Services may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications or application changes will be accepted. Criminal Background Check : Due to the quasi-judicial nature of the work, this position requires a Criminal Background Review for employees with Financial Responsibilities. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran's preference. Assessment(s) : Candidates selected for interview may undergo a writing skill/competency based assessment(s). THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range Commensurate Hours Monday - Friday (7:00 a.m. - 4:00 p.m.) Work schedule may vary based on business needs; some evenings, weekends, and nights may be required. Job Close Date 06/03/2023 Type of Posting External Department Austin Code Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin TX 78752 Preferred Qualifications Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, legal affidavits, city legal practices, policies and procedures Knowledge of applicable City of Austin, state and federal statutes, ordinances, and codes Understanding of records maintenance code cases involved in the judicial process. Familiar in the development of procedure and policy manuals related to judicial processes. Ability to use basic to moderate software such as MS Office, Outlook , TCAD and Secretary of State research tools when using computers and software applications. Ability to work with minimal supervision, independently and within a team. Knowledge of the use of databases and excel programs to include related software applications. Skill in oral and written communication using a variety of formats including, print communication, electronic format, presentations and via telephone. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of performance measures, quality improvement programs and project management methods Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic Skill in using computers and related software applications Skill in data analysis and problem solving Ability to quickly recognize and analyze irregular data and situations Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * Minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year of experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word and Excel? Basic: create/edit simple documents & spreadsheets Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another No experience with Microsoft Word or Excel * Describe your knowledge of research methodologies, legal affidavits, city legal practices, policies, and procedures. (Open Ended Question) * Describe your knowledge of business strategies, planning, development, management processes, process improvement, and a related project on which you worked. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
May 20, 2023
Full Time
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Development Services Department is seeking a Business Process Specialist to perform case management and data analytics for Code Neighborhood Operations. The position will focus on administrative affidavit preparation and review, along with electronic submittal of municipal court affidavits for enforcement escalation cases for both the case review and escalation team and the Building Standards Commission. This position will also research and review case information, such as photos, zoning maps, City Codes, plats, permits, plans in order to coordinate and facilitate administrative and judicial action. The ideal candidate will have strong communication skills and an eye for detail. Benefits: Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information. Employment Application : Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Although there are posting dates listed, Development Services may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications or application changes will be accepted. Criminal Background Check : Due to the quasi-judicial nature of the work, this position requires a Criminal Background Review for employees with Financial Responsibilities. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran's preference. Assessment(s) : Candidates selected for interview may undergo a writing skill/competency based assessment(s). THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range Commensurate Hours Monday - Friday (7:00 a.m. - 4:00 p.m.) Work schedule may vary based on business needs; some evenings, weekends, and nights may be required. Job Close Date 06/03/2023 Type of Posting External Department Austin Code Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin TX 78752 Preferred Qualifications Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, legal affidavits, city legal practices, policies and procedures Knowledge of applicable City of Austin, state and federal statutes, ordinances, and codes Understanding of records maintenance code cases involved in the judicial process. Familiar in the development of procedure and policy manuals related to judicial processes. Ability to use basic to moderate software such as MS Office, Outlook , TCAD and Secretary of State research tools when using computers and software applications. Ability to work with minimal supervision, independently and within a team. Knowledge of the use of databases and excel programs to include related software applications. Skill in oral and written communication using a variety of formats including, print communication, electronic format, presentations and via telephone. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of performance measures, quality improvement programs and project management methods Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic Skill in using computers and related software applications Skill in data analysis and problem solving Ability to quickly recognize and analyze irregular data and situations Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * Minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year of experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word and Excel? Basic: create/edit simple documents & spreadsheets Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another No experience with Microsoft Word or Excel * Describe your knowledge of research methodologies, legal affidavits, city legal practices, policies, and procedures. (Open Ended Question) * Describe your knowledge of business strategies, planning, development, management processes, process improvement, and a related project on which you worked. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Workforce Development Department is recruiting for Business Services Specialists, who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work with special populations; build relationships, synthesize and recommend resources; and implement and monitor outcomes of a variety of workforce development programs. Current vacancy exists at the High Desert AJCC located in Victorville. The list established from this recruitment can be used to fill other vacancies as they occur throughout the County, with locations in the San Bernardino, Rancho Cucamonga, and Victorville areas. For a more detailed description, refer to the Business Services Specialist job description. ABOUT THE DEPARTMENT Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor's Workforce Innovation and Opportunity Act (WIOA). The America's Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. CONDITIONS OF EMPLOYMENT Background: Applicant must successfully pass a background check prior to appointment. Travel: Extensive travel throughout the County is required. A valid California Class C driver license is required at time of appointment and must be maintained. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Availability: Position may require occasional weekend and evening work, as well as out of town conferences. Minimum Requirements EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework in business/public administration, education, communications, human/behavioral/social science, or other relevant field. A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred. --AND-- EXPERIENCE: Option A: Eighteen (18) months of (full-time equivalent) experience performing duties equivalent to a Business Services Representative with the County of San Bernardino, which includes experience marketing WIOA services to employers, such as on the job training programs, working with MOU partners and special populations, rapid responses, business to business connections, and work site agreements. -OR- Option B: Two (2) years of (full-time equivalent) experience conducting business to business outreach services, which includes in-person visits and providing business solutions and resources. Desired Qualifications The ideal candidate will possess a Bachelor's degree or higher, have a passion to service the community, experience and knowledge of business trends, providing business services, and interacting with business executives, owners, managers, and local agencies. Displaying exceptional organizational and time management, able to articulate and foster communication and collaboration of all stakeholders. Presenter public speaking skills are also highly desired. Selection Process There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include any relevant experience and education that demonstrates that you meet the minimum requirements in both your application and Supplemental Questionnaire, as both will be used to evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: Continuous
Mar 26, 2023
Full Time
The Job The Workforce Development Department is recruiting for Business Services Specialists, who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work with special populations; build relationships, synthesize and recommend resources; and implement and monitor outcomes of a variety of workforce development programs. Current vacancy exists at the High Desert AJCC located in Victorville. The list established from this recruitment can be used to fill other vacancies as they occur throughout the County, with locations in the San Bernardino, Rancho Cucamonga, and Victorville areas. For a more detailed description, refer to the Business Services Specialist job description. ABOUT THE DEPARTMENT Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor's Workforce Innovation and Opportunity Act (WIOA). The America's Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. CONDITIONS OF EMPLOYMENT Background: Applicant must successfully pass a background check prior to appointment. Travel: Extensive travel throughout the County is required. A valid California Class C driver license is required at time of appointment and must be maintained. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Availability: Position may require occasional weekend and evening work, as well as out of town conferences. Minimum Requirements EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework in business/public administration, education, communications, human/behavioral/social science, or other relevant field. A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred. --AND-- EXPERIENCE: Option A: Eighteen (18) months of (full-time equivalent) experience performing duties equivalent to a Business Services Representative with the County of San Bernardino, which includes experience marketing WIOA services to employers, such as on the job training programs, working with MOU partners and special populations, rapid responses, business to business connections, and work site agreements. -OR- Option B: Two (2) years of (full-time equivalent) experience conducting business to business outreach services, which includes in-person visits and providing business solutions and resources. Desired Qualifications The ideal candidate will possess a Bachelor's degree or higher, have a passion to service the community, experience and knowledge of business trends, providing business services, and interacting with business executives, owners, managers, and local agencies. Displaying exceptional organizational and time management, able to articulate and foster communication and collaboration of all stakeholders. Presenter public speaking skills are also highly desired. Selection Process There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include any relevant experience and education that demonstrates that you meet the minimum requirements in both your application and Supplemental Questionnaire, as both will be used to evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
FIRST DAY OF FILING: Monday, December 19, 2022, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. EXAM NUMBER: CA1667H TYPE OF RECRUITMENT: OPEN COMPETITIVE/TEMPORARY WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. The Department is the only local freestanding Consumer Protection agency in the State and our resources and areas of assistance have significantly expanded since its establishment in 1975. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of Los Angeles County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. DCBA strives to keep people housed and to mitigate displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensure that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Centers. DCBA also oversees the County's cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation and human trafficking and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrant communities. The Department of Consumer and Business Affairs prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of Los Angeles County. THE OPPORTUNITY: We are seeking qualified candidates to fill temporary Consumer and Business Affairs Specialist vacancies to support programs related to the American Rescue Plan. AMERICAN RESCUE PLAN The American Rescue Plan (ARP) represents a once-in-a-generation opportunity to address LA County's most urgent inequities. This first pillar, "Emerging from the Pandemic Better than Before through Equity-Based Investments," makes investments that will increase housing for people experiencing homelessness, create more affordable housing, resource the Board's "Care First, Jails Last" vision, reduce the digital divide, and build wealth in communities that have historically been left out of generational wealth gains. DCBA has been tasked with implementing several programs to support ARP efforts. Essential Job Functions As the Consumer and Business Affairs Specialist, your responsibilities will include but are not limited to the following: Conduct research, evaluation, and development of policies designed to promote or enhance the core services of the Department. Analyze proposed federal, State and County proposals, legislation, and policy changes to identify impact to County programs, finances, and operations; make recommendations for County positions and advocacy strategies. Conduct special projects, assignments, and management studies concerning departmental programs and initiatives. Analyze data and prepare correspondence and reports on department activities in response to Board of Supervisors initiatives. Prepare, analyze, and make recommendations to the Board of Supervisors on Department core services and priorities. Engage Board of Supervisor staff to collaborate on policy and legislative matters of priority to the Department and Board. Respond to sensitive or complex inquiries or complaints on department issues and prepare official correspondence and materials as necessary. Review program policies, and operational processes to implement quality control in the execution of programs and initiatives and make recommendations regarding program direction. Act as liaison between and/or represent department management with Board offices, County departments, commissions, outside agencies, and other governmental jurisdictions to enhance and promote Department core services and priorities. Requirements SELECTION REQUIREMENTS: OPTION I: One (1) year of experience providing technical and administrative oversight to staff engaged in the delivery of departmental consumer and business affairs services to the public and providing administrative coordination for specialized programs and initiatives at the level of Consumer and Business Affairs Supervisor. OPTION II: Two (2) years of experience investigating, mediating, or resolving complex matters and disputes in connection with consumer and business-related services and programs at the level of Consumer and Business Affairs Representative III. OPTION III: Two (2) years of experience in a public or private agency, analyzing and making recommendations for the solution of problems of organization, systems and procedures and the development and implementation of programs impacting the public in an administrative*, management**, or highly responsible specialized staff capacity***. A Master's degree or higher from an accredited graduate school will be accepted for one year of the experience.**** SPECIAL REQUIREMENT INFORMATION: *Administrative capacity: Performs work typically in an administrative services branch of an organization unit, including responsibility for the development of procedures and participation in policy formulation. Experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of information services, programs, and general management. **Managers are responsible for making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs. Managers organize, plan, implement, and control functions and programs; develop and implement policies, procedures, and guidelines; formulate short-term and long-term goals and objectives; direct and supervise staff through subordinate supervisors; allocate resources; and; determine staff training needs. ***Specialized staff capacity is defined as staff experience requiring specialized knowledge of rules, regulations, and other guidelines relating to completing assignments in the program area assigned. Knowledge is usually attained through extensive, increasingly difficult, and practical experience and training in the subject matter field. ****To receive credit for the required degree/coursework, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization. Submit proof of degree by uploading the required document(s) as attachments at the time of filing or send by e-mail to AHsu@dcba.lacounty.gov within seven (7) calendar days from application submission. DESIRABLE QUALIFICATIONS : Additional credit will be given to applicants who possess the following desirable qualifications: A Master's degree or higher from an accredited graduate school Additional years of experience in excess of the Selection Requirement To receive credit for a Master's degree, you must attach a copy of your degree or official transcripts to your application at the time of filing, or email the documents to AHsu@dcba.lacounty.gov within 7 calendar days from the application filing date Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. Additional Information Our Assessment Process: This examination consists of an evaluation of education, experience, and desirable qualifications based upon application information and supplemental questionnaire at the time of filing weighted 100%. Applicants must meet the selection requirement described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill temporary vacancies in the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT : Any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add AHsu@dcba.lacounty.gov, as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. The Department will not consider missed email notifications as an acceptable reason to authorize additional time to complete the application Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out the application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Please note some public libraries have reopened with limited access hours and may require a prior reservation to use their computers. For more information, please visit their website at https://lacountylibrary .org/reopening or contact the specific libraries directly. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 Closing Date/Time:
Dec 17, 2022
Temporary
FIRST DAY OF FILING: Monday, December 19, 2022, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. EXAM NUMBER: CA1667H TYPE OF RECRUITMENT: OPEN COMPETITIVE/TEMPORARY WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. The Department is the only local freestanding Consumer Protection agency in the State and our resources and areas of assistance have significantly expanded since its establishment in 1975. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of Los Angeles County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. DCBA strives to keep people housed and to mitigate displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensure that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Centers. DCBA also oversees the County's cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation and human trafficking and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrant communities. The Department of Consumer and Business Affairs prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of Los Angeles County. THE OPPORTUNITY: We are seeking qualified candidates to fill temporary Consumer and Business Affairs Specialist vacancies to support programs related to the American Rescue Plan. AMERICAN RESCUE PLAN The American Rescue Plan (ARP) represents a once-in-a-generation opportunity to address LA County's most urgent inequities. This first pillar, "Emerging from the Pandemic Better than Before through Equity-Based Investments," makes investments that will increase housing for people experiencing homelessness, create more affordable housing, resource the Board's "Care First, Jails Last" vision, reduce the digital divide, and build wealth in communities that have historically been left out of generational wealth gains. DCBA has been tasked with implementing several programs to support ARP efforts. Essential Job Functions As the Consumer and Business Affairs Specialist, your responsibilities will include but are not limited to the following: Conduct research, evaluation, and development of policies designed to promote or enhance the core services of the Department. Analyze proposed federal, State and County proposals, legislation, and policy changes to identify impact to County programs, finances, and operations; make recommendations for County positions and advocacy strategies. Conduct special projects, assignments, and management studies concerning departmental programs and initiatives. Analyze data and prepare correspondence and reports on department activities in response to Board of Supervisors initiatives. Prepare, analyze, and make recommendations to the Board of Supervisors on Department core services and priorities. Engage Board of Supervisor staff to collaborate on policy and legislative matters of priority to the Department and Board. Respond to sensitive or complex inquiries or complaints on department issues and prepare official correspondence and materials as necessary. Review program policies, and operational processes to implement quality control in the execution of programs and initiatives and make recommendations regarding program direction. Act as liaison between and/or represent department management with Board offices, County departments, commissions, outside agencies, and other governmental jurisdictions to enhance and promote Department core services and priorities. Requirements SELECTION REQUIREMENTS: OPTION I: One (1) year of experience providing technical and administrative oversight to staff engaged in the delivery of departmental consumer and business affairs services to the public and providing administrative coordination for specialized programs and initiatives at the level of Consumer and Business Affairs Supervisor. OPTION II: Two (2) years of experience investigating, mediating, or resolving complex matters and disputes in connection with consumer and business-related services and programs at the level of Consumer and Business Affairs Representative III. OPTION III: Two (2) years of experience in a public or private agency, analyzing and making recommendations for the solution of problems of organization, systems and procedures and the development and implementation of programs impacting the public in an administrative*, management**, or highly responsible specialized staff capacity***. A Master's degree or higher from an accredited graduate school will be accepted for one year of the experience.**** SPECIAL REQUIREMENT INFORMATION: *Administrative capacity: Performs work typically in an administrative services branch of an organization unit, including responsibility for the development of procedures and participation in policy formulation. Experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of information services, programs, and general management. **Managers are responsible for making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs. Managers organize, plan, implement, and control functions and programs; develop and implement policies, procedures, and guidelines; formulate short-term and long-term goals and objectives; direct and supervise staff through subordinate supervisors; allocate resources; and; determine staff training needs. ***Specialized staff capacity is defined as staff experience requiring specialized knowledge of rules, regulations, and other guidelines relating to completing assignments in the program area assigned. Knowledge is usually attained through extensive, increasingly difficult, and practical experience and training in the subject matter field. ****To receive credit for the required degree/coursework, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization. Submit proof of degree by uploading the required document(s) as attachments at the time of filing or send by e-mail to AHsu@dcba.lacounty.gov within seven (7) calendar days from application submission. DESIRABLE QUALIFICATIONS : Additional credit will be given to applicants who possess the following desirable qualifications: A Master's degree or higher from an accredited graduate school Additional years of experience in excess of the Selection Requirement To receive credit for a Master's degree, you must attach a copy of your degree or official transcripts to your application at the time of filing, or email the documents to AHsu@dcba.lacounty.gov within 7 calendar days from the application filing date Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will not be accepted for this examination. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. Additional Information Our Assessment Process: This examination consists of an evaluation of education, experience, and desirable qualifications based upon application information and supplemental questionnaire at the time of filing weighted 100%. Applicants must meet the selection requirement described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill temporary vacancies in the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT : Any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add AHsu@dcba.lacounty.gov, as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. The Department will not consider missed email notifications as an acceptable reason to authorize additional time to complete the application Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out the application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Please note some public libraries have reopened with limited access hours and may require a prior reservation to use their computers. For more information, please visit their website at https://lacountylibrary .org/reopening or contact the specific libraries directly. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Department Contact Name: Alvin Hsu, Exam Analyst Department Contact Phone: (213) 948-2895 Department Contact E-mail: AHsu@dcba.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 948-2895 Teletype Phone Number: (800) 899-4099 Alternate Teletype Phone Number: (800) 897- 0077 Closing Date/Time:
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022, through 4:30 PM, Friday, June 2 , 2023. VACANCY INFORMATION: Current vacancies are a Grade III ($2,746.24 - $3,736.80 biweekly) and a Grade IV ($3,038.24 -$4,137.92 biweekly) BUSINESS SYSTEMS SPECIALIST I-VII (GIS ANALYST) position in the Geographic Information Systems Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet ONE (1) of the following options: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Experience, knowledge, and training related to GIS technologies and best practices; creating, maintaining, and curating GIS related applications, datasets, and projects; understanding of unique business(es) of partner departments and leveraging GIS technologies in support of departmental operations; mentoring and coordinating work of junior GIS staff; Esri software suite; Python, enterprise database management systems (Oracle, PostreSQL,or SQL Server), familiarity of GIS tools and technologies (MapBox, Geocortes, Leaflet, OpenStreetMap, etc.). SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10 , 2022 , will be placed on Test #04 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS GIS CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
Apr 12, 2023
Full Time
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022, through 4:30 PM, Friday, June 2 , 2023. VACANCY INFORMATION: Current vacancies are a Grade III ($2,746.24 - $3,736.80 biweekly) and a Grade IV ($3,038.24 -$4,137.92 biweekly) BUSINESS SYSTEMS SPECIALIST I-VII (GIS ANALYST) position in the Geographic Information Systems Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet ONE (1) of the following options: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Experience, knowledge, and training related to GIS technologies and best practices; creating, maintaining, and curating GIS related applications, datasets, and projects; understanding of unique business(es) of partner departments and leveraging GIS technologies in support of departmental operations; mentoring and coordinating work of junior GIS staff; Esri software suite; Python, enterprise database management systems (Oracle, PostreSQL,or SQL Server), familiarity of GIS tools and technologies (MapBox, Geocortes, Leaflet, OpenStreetMap, etc.). SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10 , 2022 , will be placed on Test #04 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS GIS CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary The Business Systems Analyst resides within Facilities Development & Operations and serves as the primary IT liaison with Administrative Technology and University Computing and Telecommunications. This position is responsible for systems implementation and administration within Facilities Development & Operations including but not limited to: software applications/upgrades, database administration, security management, training, storage management, backup management, and network interfacing. The Analyst develops and maintains a quality information system to support Executive Order 847 with the objective of raising the department to a level of data processing compatible with campus systems and industry standards. Provides strategic planning, analysis and advice to management for all computer applications and operating systems utilized by Facilities Development & Operations. Key Responsibilities Serve as a subject matter expert to coordinate, implement, and support all aspects of an enterprise level system comprised of diverse hardware and applications: including vendor relations, system and application administration, database integrity, backups, business continuity, and reporting, for the Facilities Information Management System (TMA), a system generating service work and the data source for monthly customer billings; including vendor relations, system and application administration, database integrity, backups, software upgrades, and business continuity related to the Energy Management System (EMS) Serve as a subject matter expert to coordinate, implement, and support all aspects of an enterprise level system: including vendor relations, system and application administration, database integrity, backups, software upgrades and business continuity related to Building Information Modeling (MetaBIM) a system managing computer visualization (CAD) and inventory of the facility Serve as a subject matter expert to coordinate, implement, and support all aspects of an enterprise level system comprised of diverse hardware and applications: including vendor relations, system and application administration, database integrity, backups, software upgrades, and business continuity related to the Campus security and access control systems such as cameras, alarms and badging Oversee third party application support agreements. Liaison with Administrative University Technology regarding the database service level support agreement Update and execute test scripts to validate system setup/configuration, data conversions, application updates, system nomenclature, and patches that will improve system performance/effectiveness Review and analyze implementation issues including application documentation and output to identify solutions and/or make appropriate referrals of issues Develop or assist in developing and/or updating system documentation such as business process guides, configuration guides, end user training guides, report requests, and application specifications Produce and distribute regularly scheduled reports utilizing reporting tools Evaluate, recommend, and implement new technologies that improve the performance and effectiveness of Facilities Development and Operations Collaborate with management to develop and maintain annual and strategic Information systems and technology plans for Facilities Development and Operations Maintain technical currency by keeping skills up to date through training, conferences, reading and collaboration with peer groups Maintain effective department communications for all areas of responsibility Develop and conduct periodic training sessions for Department staff and external users. Document policy, procedures and standards as they relate to application software and workflow Maintain list of all IT equipment and devices assigned and/or purchased by FD&O. Make recommendations to Management Continuous development and maintenance of Web sites for functional areas within Facilities Development and Operations Knowledge, Skills & Abilities Knowledge of data administration principles and techniques Demonstrated experience with relational databases, virtual machines, networking, system integration and disaster recovery Demonstrated experience in hardware systems such as desktops, Chromebooks, security appliances and barcode scanners Demonstrated expertise in major systems implementation with preferred experience with an enterprise facilities maintenance management application Working knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs Ability to perform system, database, and network maintenance tasks and to use standard software packages Demonstrated experience with Single Sign On, VLANs, Access Controls, APIs, HTML, XML and SQL Demonstrated experience in CAD and GIS technologies and systems, ability to read drawings such as architectural, surveys, plumbing and floor plans Knowledge of various IT implementation standards and processes, ability to integrate across campus teams Ability to prepare reports and interpret policies and procedures covering a wide range of budget, contract and accounting procedures Ability to make timely decisions and perform a wide variety of administrative duties independently; ability to effectively plan, assign, coordinate and lead an IT team Ability to source, correlate and analyze computerized records, and to research and correct computer data errors Ability to develop, design databases, and create reports as related to defined duties. Ability to work independently; communicate and write effectively; make constructive recommendations; interpret and apply fiscal policies and procedures; and work cooperatively with contractors, vendors, architects, engineers, campus personnel, and representatives of public and private agencies Ability to assess training needs and to develop and conduct formal training programs. Must have excellent written and presentation skills; Ability to present ideas and concepts Ability to communicate effectively and work harmoniously with a diverse group of individuals throughout the organization as well as those outside of the organization who are directly or indirectly involved with projects and/or assignments. Work often requires active problem solving and effective interpersonal skills Ability to initiate, establish, and foster a positive, cooperative, productive work atmosphere while establishing effective working relationships within a diverse population and with those from various cultural backgrounds Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Preferred Qualifications Three years or more with experience in information technology including system design and analysis, network design, application design, database design, system integration, virtual systems, computer hardware, implementation and project management of information technology with professional, business, or municipal systems Experience in support and maintenance of Facility applications for inventory, security, CAD and workflow automation Experience working in a large physical plant environment is highly desirable Compensation Classification: Information Technology Consultant - Career Anticipated Hiring Range: up to $6,585/month Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Nov 01, 2022
Full Time
Description: Job Summary The Business Systems Analyst resides within Facilities Development & Operations and serves as the primary IT liaison with Administrative Technology and University Computing and Telecommunications. This position is responsible for systems implementation and administration within Facilities Development & Operations including but not limited to: software applications/upgrades, database administration, security management, training, storage management, backup management, and network interfacing. The Analyst develops and maintains a quality information system to support Executive Order 847 with the objective of raising the department to a level of data processing compatible with campus systems and industry standards. Provides strategic planning, analysis and advice to management for all computer applications and operating systems utilized by Facilities Development & Operations. Key Responsibilities Serve as a subject matter expert to coordinate, implement, and support all aspects of an enterprise level system comprised of diverse hardware and applications: including vendor relations, system and application administration, database integrity, backups, business continuity, and reporting, for the Facilities Information Management System (TMA), a system generating service work and the data source for monthly customer billings; including vendor relations, system and application administration, database integrity, backups, software upgrades, and business continuity related to the Energy Management System (EMS) Serve as a subject matter expert to coordinate, implement, and support all aspects of an enterprise level system: including vendor relations, system and application administration, database integrity, backups, software upgrades and business continuity related to Building Information Modeling (MetaBIM) a system managing computer visualization (CAD) and inventory of the facility Serve as a subject matter expert to coordinate, implement, and support all aspects of an enterprise level system comprised of diverse hardware and applications: including vendor relations, system and application administration, database integrity, backups, software upgrades, and business continuity related to the Campus security and access control systems such as cameras, alarms and badging Oversee third party application support agreements. Liaison with Administrative University Technology regarding the database service level support agreement Update and execute test scripts to validate system setup/configuration, data conversions, application updates, system nomenclature, and patches that will improve system performance/effectiveness Review and analyze implementation issues including application documentation and output to identify solutions and/or make appropriate referrals of issues Develop or assist in developing and/or updating system documentation such as business process guides, configuration guides, end user training guides, report requests, and application specifications Produce and distribute regularly scheduled reports utilizing reporting tools Evaluate, recommend, and implement new technologies that improve the performance and effectiveness of Facilities Development and Operations Collaborate with management to develop and maintain annual and strategic Information systems and technology plans for Facilities Development and Operations Maintain technical currency by keeping skills up to date through training, conferences, reading and collaboration with peer groups Maintain effective department communications for all areas of responsibility Develop and conduct periodic training sessions for Department staff and external users. Document policy, procedures and standards as they relate to application software and workflow Maintain list of all IT equipment and devices assigned and/or purchased by FD&O. Make recommendations to Management Continuous development and maintenance of Web sites for functional areas within Facilities Development and Operations Knowledge, Skills & Abilities Knowledge of data administration principles and techniques Demonstrated experience with relational databases, virtual machines, networking, system integration and disaster recovery Demonstrated experience in hardware systems such as desktops, Chromebooks, security appliances and barcode scanners Demonstrated expertise in major systems implementation with preferred experience with an enterprise facilities maintenance management application Working knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs Ability to perform system, database, and network maintenance tasks and to use standard software packages Demonstrated experience with Single Sign On, VLANs, Access Controls, APIs, HTML, XML and SQL Demonstrated experience in CAD and GIS technologies and systems, ability to read drawings such as architectural, surveys, plumbing and floor plans Knowledge of various IT implementation standards and processes, ability to integrate across campus teams Ability to prepare reports and interpret policies and procedures covering a wide range of budget, contract and accounting procedures Ability to make timely decisions and perform a wide variety of administrative duties independently; ability to effectively plan, assign, coordinate and lead an IT team Ability to source, correlate and analyze computerized records, and to research and correct computer data errors Ability to develop, design databases, and create reports as related to defined duties. Ability to work independently; communicate and write effectively; make constructive recommendations; interpret and apply fiscal policies and procedures; and work cooperatively with contractors, vendors, architects, engineers, campus personnel, and representatives of public and private agencies Ability to assess training needs and to develop and conduct formal training programs. Must have excellent written and presentation skills; Ability to present ideas and concepts Ability to communicate effectively and work harmoniously with a diverse group of individuals throughout the organization as well as those outside of the organization who are directly or indirectly involved with projects and/or assignments. Work often requires active problem solving and effective interpersonal skills Ability to initiate, establish, and foster a positive, cooperative, productive work atmosphere while establishing effective working relationships within a diverse population and with those from various cultural backgrounds Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Preferred Qualifications Three years or more with experience in information technology including system design and analysis, network design, application design, database design, system integration, virtual systems, computer hardware, implementation and project management of information technology with professional, business, or municipal systems Experience in support and maintenance of Facility applications for inventory, security, CAD and workflow automation Experience working in a large physical plant environment is highly desirable Compensation Classification: Information Technology Consultant - Career Anticipated Hiring Range: up to $6,585/month Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022 through 4:30 pm, Friday, June 2 , 2023. VACANCY INFORMATION: Current vacancy is at a Grade IV ($3,038.24 - $4,137.92 biweekly) as a Permitting Systems Analyst in the Enterprise Information Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. The City of Long Beach requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet Option A, B or C: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Experience in developing solutions using government workflow software solutions for municipal permitting and licensing workflows, such as Infor Public Sector software or other similar systems; Experience in the local government workspace preferred, permitting and licensing experience a plus; Experience in performing system administration including role-based access control (RBAC), workflow, menu access, and IT support principles; Experience developing and conducting user training sessions; Experience with configuration, implementation, troubleshooting, and/or enhancement of software systems including responsibility for analyzing business requirements, acceptance testing and creating procedural documentation. Ability to facilitate workshops and conduct stakeholder interviews; Ability to create and understand end user/technical/architectural documentation; Ability to work collaboratively with a variety of technical and non-technical end-users at all levels of the organization; Working knowledge of modeling business processes, requirements/use cases; Familiar with change management concepts; Familiarity with the principles and methods of delivering end user training, consulting and problem solving; Strong project management skills; Proficiency in Visual Basic and/or Structured Query Language (SQL) with the ability to write complex queries (for troubleshooting and report development); Desired certifications: Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP). SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10, 2022 , will be placed on Test #03 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS PA CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
Apr 13, 2023
Full Time
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022 through 4:30 pm, Friday, June 2 , 2023. VACANCY INFORMATION: Current vacancy is at a Grade IV ($3,038.24 - $4,137.92 biweekly) as a Permitting Systems Analyst in the Enterprise Information Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. The City of Long Beach requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet Option A, B or C: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Experience in developing solutions using government workflow software solutions for municipal permitting and licensing workflows, such as Infor Public Sector software or other similar systems; Experience in the local government workspace preferred, permitting and licensing experience a plus; Experience in performing system administration including role-based access control (RBAC), workflow, menu access, and IT support principles; Experience developing and conducting user training sessions; Experience with configuration, implementation, troubleshooting, and/or enhancement of software systems including responsibility for analyzing business requirements, acceptance testing and creating procedural documentation. Ability to facilitate workshops and conduct stakeholder interviews; Ability to create and understand end user/technical/architectural documentation; Ability to work collaboratively with a variety of technical and non-technical end-users at all levels of the organization; Working knowledge of modeling business processes, requirements/use cases; Familiar with change management concepts; Familiarity with the principles and methods of delivering end user training, consulting and problem solving; Strong project management skills; Proficiency in Visual Basic and/or Structured Query Language (SQL) with the ability to write complex queries (for troubleshooting and report development); Desired certifications: Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP). SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10, 2022 , will be placed on Test #03 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS PA CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022, through 4:30 pm, Friday, June 2, 2023 . VACANCY INFORMATION: Current vacancy is a Grade VI ($3,721.12 - $5,067.76 biweekly) FINANCIAL SYSTEMS SUPERVISOR position in the Enterprise Information Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet Option A, B or C: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Experience in supporting municipal Enterprise Resource Planning (ERP) Financials business software applications, specifically Tyler MUNIS, with an emphasis on providing system solutions and workflow improvements; Experience in performing system administration including role-based access control (RBAC), workflow, menu access, system configuration, and help desk operations; Experience with the configuration, implementation, troubleshooting, and/or enhancement of software systems including responsibility for analyzing business requirements, acceptance testing and creating procedural documentation; Experience in leading a team of functional and technical staff; A general understanding of municipal accounting principles; Progressively responsible IT experience involving Technical Management, ERP and application support; Ability to work collaboratively with a variety of technical and non-technical end-users at all levels of the organization; Proficiency in Structured Query Language (SQL) with the ability to write complex queries (for troubleshooting and report development); Certifications: Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP), or Information Technology Infrastructure Library (ITIL) SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10 , 2022 , will be placed on Test #04 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS FS CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
Apr 12, 2023
Full Time
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022, through 4:30 pm, Friday, June 2, 2023 . VACANCY INFORMATION: Current vacancy is a Grade VI ($3,721.12 - $5,067.76 biweekly) FINANCIAL SYSTEMS SUPERVISOR position in the Enterprise Information Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet Option A, B or C: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Experience in supporting municipal Enterprise Resource Planning (ERP) Financials business software applications, specifically Tyler MUNIS, with an emphasis on providing system solutions and workflow improvements; Experience in performing system administration including role-based access control (RBAC), workflow, menu access, system configuration, and help desk operations; Experience with the configuration, implementation, troubleshooting, and/or enhancement of software systems including responsibility for analyzing business requirements, acceptance testing and creating procedural documentation; Experience in leading a team of functional and technical staff; A general understanding of municipal accounting principles; Progressively responsible IT experience involving Technical Management, ERP and application support; Ability to work collaboratively with a variety of technical and non-technical end-users at all levels of the organization; Proficiency in Structured Query Language (SQL) with the ability to write complex queries (for troubleshooting and report development); Certifications: Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP), or Information Technology Infrastructure Library (ITIL) SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10 , 2022 , will be placed on Test #04 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS FS CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022, through 4:30 pm, Friday, June 2 , 2023. VACANCY INFORMATION: Current vacancy is a Grade III ($2,746.24 - $3,736.80 biweekly) Permitting Systems Administrator position in the Enterprise Information Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet Option A, B or C: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: • Experience in supporting government workflow software solutions for municipal permitting and licensing workflows, such as Infor Public Sector Suite software or other similar systems. • A general understanding of permitting, planning, code enforcement and licensing business workflows. • Experience in performing system administration including role-based access control (RBAC), workflow, menu access, and IT support principles. • Experience with configuration, implementation, troubleshooting, and/or enhancement of software systems. • The candidate will be able to work collaboratively with a variety of technical and non-technical end-users at all levels of the organization. • Ability to create and understand end user/technical/architectural documentation. • Experience developing and conducting cross-training sessions. • Proficiency in Structured Query Language (SQL) and the ability to develop and support queries against relational databases. • Familiarity with Infor products is highly preferred, e.g., Infor Public Sector, Dynamic Portal, or Rhythm for Civics. • Experience supporting in workload automation tasks and system interfaces. • Proficiency in development languages and tools such as Visual Basic, .NET, C #, and Extract, Transform and Load (ETL). • The ability to manage multiple projects and tasks at once. • Strong analytical and problem-solving skills are required. • Advanced level experience with Windows servers and operating systems. • Experience in the local government workspace preferred, permitting and licensing experience a plus.. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10 , 2022 , will be placed on Test #04 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS PSA CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
Apr 13, 2023
Full Time
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022, through 4:30 pm, Friday, June 2 , 2023. VACANCY INFORMATION: Current vacancy is a Grade III ($2,746.24 - $3,736.80 biweekly) Permitting Systems Administrator position in the Enterprise Information Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet Option A, B or C: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: • Experience in supporting government workflow software solutions for municipal permitting and licensing workflows, such as Infor Public Sector Suite software or other similar systems. • A general understanding of permitting, planning, code enforcement and licensing business workflows. • Experience in performing system administration including role-based access control (RBAC), workflow, menu access, and IT support principles. • Experience with configuration, implementation, troubleshooting, and/or enhancement of software systems. • The candidate will be able to work collaboratively with a variety of technical and non-technical end-users at all levels of the organization. • Ability to create and understand end user/technical/architectural documentation. • Experience developing and conducting cross-training sessions. • Proficiency in Structured Query Language (SQL) and the ability to develop and support queries against relational databases. • Familiarity with Infor products is highly preferred, e.g., Infor Public Sector, Dynamic Portal, or Rhythm for Civics. • Experience supporting in workload automation tasks and system interfaces. • Proficiency in development languages and tools such as Visual Basic, .NET, C #, and Extract, Transform and Load (ETL). • The ability to manage multiple projects and tasks at once. • Strong analytical and problem-solving skills are required. • Advanced level experience with Windows servers and operating systems. • Experience in the local government workspace preferred, permitting and licensing experience a plus.. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10 , 2022 , will be placed on Test #04 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS PSA CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022, through 4:30 pm, Friday, June 2 , 2023. VACANCY INFORMATION: Current vacancy is a Grade IV ($3,038.24 - $4,137.92 biweekly) Web Solutions Engineer position in the Business Information Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet Option A, B or C: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: The following are desirables for this vacancy: Experience in website administration and building and maintaining large, complex websites. Ability to create web experiences using common web development technologies (e.g. HTML, CSS, JavaScript). Experience with Episerver or other Content Management Systems. Experience utilizing Google Analytics. Ability to instill web concepts and best practices to non-technical audiences (e.g. writing for the web, how to use a CMS, standards compliance for ADA, etc.). Knowledge of User Centered Design and User Experience best practices. Knowledge of low-code/no-code platforms (Microsoft Forms, Power Automate) for digital intake and/or workflows. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10 , 2022 , will be placed on Test #04 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS WS CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
Apr 12, 2023
Full Time
DESCRIPTION EXTENDED Applications are available online beginning Friday, February 18, 2022, through 4:30 pm, Friday, June 2 , 2023. VACANCY INFORMATION: Current vacancy is a Grade IV ($3,038.24 - $4,137.92 biweekly) Web Solutions Engineer position in the Business Information Services Bureau of the Technology and Innovation Department. Please refer to the Desirable Qualifications listed below for more information. EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet Option A, B or C: A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: The following are desirables for this vacancy: Experience in website administration and building and maintaining large, complex websites. Ability to create web experiences using common web development technologies (e.g. HTML, CSS, JavaScript). Experience with Episerver or other Content Management Systems. Experience utilizing Google Analytics. Ability to instill web concepts and best practices to non-technical audiences (e.g. writing for the web, how to use a CMS, standards compliance for ADA, etc.). Knowledge of User Centered Design and User Experience best practices. Knowledge of low-code/no-code platforms (Microsoft Forms, Power Automate) for digital intake and/or workflows. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted based on application and required supplemental application submitted. This selection procedure will be conducted using a continuous, non-competitive process which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on the eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first followed by the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by June 10 , 2022 , will be placed on Test #04 established eligible list for this recruitment. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two weeks after close of filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.An Equal Opportunity Employer. H67AN-22 ST:BSS WS CSC 02.16.2022Closing Date/Time: 6/2/2023 4:30 PM Pacific
Understanding that people are the foundation for success, the City of Irvine offers a workplace culture that embraces Humility, Innovation, Empathy, Passion, and Integrity. Apply your passion for public service at the City of Irvine, nationally ranked for safety, educational institutions, business enterprises, and quality of life, by joining our One Irvine team! The Information Technology team at the City of Irvine is looking for skilled, capable, and driven professionals who can contribute to our expanding team. These roles are critical to the success of our Information Technology division, as we work towards enhancing our systems, solutions, and services to deliver outstanding service to our clients. Currently, we have three openings for the position of Information Technology Specialist II/III . The ideal candidate should be committed to delivering top-notch enterprise software solutions and be willing to work collaboratively with business units to design, create, and provide on-premise and cloud solutions. Information Technology Specialist II Salary: $94,702.40 - $148,969.60 Annually Information Technology Specialist III Salary: $103,667.20- $163,092.80 Annually The current Information Technology Specialist recruitment is looking to fill three vacancies for this flexibly staffed classification series. Positions may be filled at either level dependent on candidate qualifications and the current needs of the department. These positions have the ability to work a hybrid telecommuting schedule. Apply Now! This recruitment is continuous and may close at any time. The next review date is May 10, 2023. Your Impact: Information Technology Specialist II Provide the design, development, and implementation of technology solutions. Participate on Agile scrum teams serving as an advocate for software quality in product and test developments. Conduct business process analysis and document current state processes and pain points. Maintain current knowledge in the areas of application and systems development, technology, and communication. Facilitate meetings with stakeholders to gather and document business requirements for technology solutions. Develop business cases to support the implementation of technology solutions. Collaborate with cross-functional teams and vendors to define project scope, objectives, and deliverables. Create functional and technical requirements documentation for technology solutions. Conduct user acceptance testing to ensure solutions meet business requirements. Identify and manage project risks and issues. Provide training and support to end-users of technology solutions. Conduct post-implementation reviews to assess the effectiveness of technology solutions. Find additional information in the Information Technology II and the Information Technology III job description. Information Technology Specialist III Supervise and provide leadership and functional direction to other information technology professional positions. Develop and implement strategic and long-range information system plans. Maintain current knowledge in the areas of application and systems development, technology and communication. Research emerging products and enhancements and their applicability to City needs and programs. Act as project manager for IT projects. Interface with systems staff of other departments to establish project meets diverse needs and expectations. Review the work of consultants and vendors to ensure that contract work meets technical requirements and is compatible with enterprise architecture. Develop and review proposed application and systems designs to ensure that design criteria are compatible with long-range development plans and provide the flexibility required by foreseeable future changes in system requirements. Utilize and apply standard systems development methodology and techniques for resolving complex system software, security hardware, and performance problems for applications. Define techniques to be used for access control, reporting, data analytics, backup, restart, recovery, data security, file structuring, and optimum processing techniques. Manage the implementation of applications systems and services for the City, including cloud strategy, coordination, prioritization, business continuity, and goal-setting. Find additional information in the Information Technology II and the Information Technology III job description. Information Technology Specialist II/III - May include: Application Development Solutions Specialist (1 Vacancy) The Application Development Solution Specialist will design, program, implement, and support a variety of the City systems, including but not limited to Enterprise Resource Planning, IT Service Management, permitting applications, Web Content Management Systems, interfaces, reports, and databases to ensure efficient day-to-day operations and support best business practices. ServiceNow Developer (1 Vacancy) A ServiceNow Developer is responsible for designing, developing, and maintaining applications on the ServiceNow platform. This includes creating custom modules, developing workflow and automation, and integrating with other systems. They should have experience with JavaScript, HTML, and CSS and be familiar with ServiceNow's platform and APIs. Additionally, they should have excellent problem-solving skills and be able to work effectively as part of a team. Some responsibilities include: Design, develop and maintain custom modules/applications on the ServiceNow platform. Create, maintain and update workflows and automations. Integrate with other systems and platforms. Participate in code reviews and ensure adherence to coding standards. Troubleshoot and debug issues. Provide ongoing maintenance and support for applications. Maintain documentation and perform any other duties as assigned. Experience with ITSM, ITOM, SPM, SAM, HAM, SecOps and IRM highly preferred. Applications Project Management (1 Vacancy) Manage various complex and highly analytical technology projects critical to City or department operations or City services. Plan, organize, direct and control all or part of highly complex information systems projects from concept through design, development, implementation and close out. Develop, negotiate, implement, and monitor contracts and project budget; produce and evaluate Request for Proposals (RFPs) as required. Analyze and evaluate existing complex systems for cost effectiveness and efficient operation while recommending modifications; preparing feasibility studies. Develop or update project plans for information technology projects. Minimum Qualifications Information Technology Specialist II: Bachelor's degree in computer science or closely related field and four (4) years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the functional areas or emerging information technology fields or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Information Technology Specialist III: Bachelor's degree in computer science or closely related field and six (6) years of general information technology experience, with two of those years performing highly specialized work in a lead or expert capacity on highly complex or specialized information technology systems or services in one or more functional area or in a closely related or emerging information technology field or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Best Fit Strong written, verbal, and interpersonal communication skills. Experience in developing, supporting, and managing IT services and infrastructure. Ability to prioritize and execute tasks in a very busy IT environment. Experience designing, developing, and supporting interfaces (e.g., APIs, EDIs) and designing and/or developing reports. Experience designing, developing and supporting data warehouses for reporting and analytics (e.g., Microsoft Synapse, Snowflake) and reporting tools (e.g., Tableau, Power BI). Five or more years of experience administering, supporting, and/or upgrading ITSM applications such as ServiceNow. Five or more years of experience administering, supporting and/or upgrading ERP systems. Experience facilitating requirements gathering, end-user testing, and training. Familiarity with .NET Framework, Visual Basic, HTML, Java, C++, PHP. Experience performing technical and/or analytical tasks for computer systems or services supporting one thousand-plus (1000+) active users, including experience writing, debugging, and working with SQL, designing database tables and structures; creating views, functions and stored procedures; writing optimized SQL queries for integration with other applications; maintaining data quality and overseeing database security; and, Windows server operating system. Practical experience in one or more of the following areas desired: Enterprise Applications/Software/Systems Engineering Design, Development, and Deployment Enterprise Application Configuration Management IT Project Management Your Team Irvine is recognized as one of America's Best Places to Live, according to Money Magazine . The City of Irvine features an array of entertainment and recreational opportunities including exceptional parks, open space preservations, sport complexes, and master-planned communities. Administrative Services is committed to sound fiscal stewardship in maximizing the City's ability to deliver high-quality services to the community. The department consists of six areas: Administration, Fiscal Services, Budget and Strategic Planning, Purchasing, Information Technology, and Geographical Information Systems (GIS). The expanding Information Technology Division seeks dynamic and strategic technology professionals to join a team committed to enhancing services and partnerships, while meeting the ever-evolving challenges facing the computer security industry. The Strategic Technology Plan positions the City to deliver the technology infrastructure and critical tools needed to create a prosperous 21st century city, and provide reliable solutions for linking citizens, employees, applications, and facilities. The Process The selection process will include an examination and background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. Retirement The City offers the CalPERS 2% at 62 formula for new CalPERS members.; OR 2% at 55 formula for existing CalPERS members with less than a six-month break in service from another CalPERS or CalPERS reciprocal agency. Additional details on the City's retirement plan will be provided to candidates during the job offer process. For further information about CalPERS, please contact CalPERS directly. Health Plan The City currently offers medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a disability plan for employees. Leave Time 120 to 200 hours of annual vacation accrual, depending on years of service; 12paid holidays per year; 40 hours of annual administrative leave; 96 hours of sick leave per year; and 80 hours of annual personal leave. City employees currentlywork a36/44 hour work week schedule. Benefits Health and Wellness benefit$1,000 per year; Flexible Spending Account that allows pre-tax dollars to pay for eligible medical and dependent care expenses; and a City Wellness program that includes on-site fitness centers. Closing Date/Time: Continuous
Apr 11, 2023
Full Time
Understanding that people are the foundation for success, the City of Irvine offers a workplace culture that embraces Humility, Innovation, Empathy, Passion, and Integrity. Apply your passion for public service at the City of Irvine, nationally ranked for safety, educational institutions, business enterprises, and quality of life, by joining our One Irvine team! The Information Technology team at the City of Irvine is looking for skilled, capable, and driven professionals who can contribute to our expanding team. These roles are critical to the success of our Information Technology division, as we work towards enhancing our systems, solutions, and services to deliver outstanding service to our clients. Currently, we have three openings for the position of Information Technology Specialist II/III . The ideal candidate should be committed to delivering top-notch enterprise software solutions and be willing to work collaboratively with business units to design, create, and provide on-premise and cloud solutions. Information Technology Specialist II Salary: $94,702.40 - $148,969.60 Annually Information Technology Specialist III Salary: $103,667.20- $163,092.80 Annually The current Information Technology Specialist recruitment is looking to fill three vacancies for this flexibly staffed classification series. Positions may be filled at either level dependent on candidate qualifications and the current needs of the department. These positions have the ability to work a hybrid telecommuting schedule. Apply Now! This recruitment is continuous and may close at any time. The next review date is May 10, 2023. Your Impact: Information Technology Specialist II Provide the design, development, and implementation of technology solutions. Participate on Agile scrum teams serving as an advocate for software quality in product and test developments. Conduct business process analysis and document current state processes and pain points. Maintain current knowledge in the areas of application and systems development, technology, and communication. Facilitate meetings with stakeholders to gather and document business requirements for technology solutions. Develop business cases to support the implementation of technology solutions. Collaborate with cross-functional teams and vendors to define project scope, objectives, and deliverables. Create functional and technical requirements documentation for technology solutions. Conduct user acceptance testing to ensure solutions meet business requirements. Identify and manage project risks and issues. Provide training and support to end-users of technology solutions. Conduct post-implementation reviews to assess the effectiveness of technology solutions. Find additional information in the Information Technology II and the Information Technology III job description. Information Technology Specialist III Supervise and provide leadership and functional direction to other information technology professional positions. Develop and implement strategic and long-range information system plans. Maintain current knowledge in the areas of application and systems development, technology and communication. Research emerging products and enhancements and their applicability to City needs and programs. Act as project manager for IT projects. Interface with systems staff of other departments to establish project meets diverse needs and expectations. Review the work of consultants and vendors to ensure that contract work meets technical requirements and is compatible with enterprise architecture. Develop and review proposed application and systems designs to ensure that design criteria are compatible with long-range development plans and provide the flexibility required by foreseeable future changes in system requirements. Utilize and apply standard systems development methodology and techniques for resolving complex system software, security hardware, and performance problems for applications. Define techniques to be used for access control, reporting, data analytics, backup, restart, recovery, data security, file structuring, and optimum processing techniques. Manage the implementation of applications systems and services for the City, including cloud strategy, coordination, prioritization, business continuity, and goal-setting. Find additional information in the Information Technology II and the Information Technology III job description. Information Technology Specialist II/III - May include: Application Development Solutions Specialist (1 Vacancy) The Application Development Solution Specialist will design, program, implement, and support a variety of the City systems, including but not limited to Enterprise Resource Planning, IT Service Management, permitting applications, Web Content Management Systems, interfaces, reports, and databases to ensure efficient day-to-day operations and support best business practices. ServiceNow Developer (1 Vacancy) A ServiceNow Developer is responsible for designing, developing, and maintaining applications on the ServiceNow platform. This includes creating custom modules, developing workflow and automation, and integrating with other systems. They should have experience with JavaScript, HTML, and CSS and be familiar with ServiceNow's platform and APIs. Additionally, they should have excellent problem-solving skills and be able to work effectively as part of a team. Some responsibilities include: Design, develop and maintain custom modules/applications on the ServiceNow platform. Create, maintain and update workflows and automations. Integrate with other systems and platforms. Participate in code reviews and ensure adherence to coding standards. Troubleshoot and debug issues. Provide ongoing maintenance and support for applications. Maintain documentation and perform any other duties as assigned. Experience with ITSM, ITOM, SPM, SAM, HAM, SecOps and IRM highly preferred. Applications Project Management (1 Vacancy) Manage various complex and highly analytical technology projects critical to City or department operations or City services. Plan, organize, direct and control all or part of highly complex information systems projects from concept through design, development, implementation and close out. Develop, negotiate, implement, and monitor contracts and project budget; produce and evaluate Request for Proposals (RFPs) as required. Analyze and evaluate existing complex systems for cost effectiveness and efficient operation while recommending modifications; preparing feasibility studies. Develop or update project plans for information technology projects. Minimum Qualifications Information Technology Specialist II: Bachelor's degree in computer science or closely related field and four (4) years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the functional areas or emerging information technology fields or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Information Technology Specialist III: Bachelor's degree in computer science or closely related field and six (6) years of general information technology experience, with two of those years performing highly specialized work in a lead or expert capacity on highly complex or specialized information technology systems or services in one or more functional area or in a closely related or emerging information technology field or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Best Fit Strong written, verbal, and interpersonal communication skills. Experience in developing, supporting, and managing IT services and infrastructure. Ability to prioritize and execute tasks in a very busy IT environment. Experience designing, developing, and supporting interfaces (e.g., APIs, EDIs) and designing and/or developing reports. Experience designing, developing and supporting data warehouses for reporting and analytics (e.g., Microsoft Synapse, Snowflake) and reporting tools (e.g., Tableau, Power BI). Five or more years of experience administering, supporting, and/or upgrading ITSM applications such as ServiceNow. Five or more years of experience administering, supporting and/or upgrading ERP systems. Experience facilitating requirements gathering, end-user testing, and training. Familiarity with .NET Framework, Visual Basic, HTML, Java, C++, PHP. Experience performing technical and/or analytical tasks for computer systems or services supporting one thousand-plus (1000+) active users, including experience writing, debugging, and working with SQL, designing database tables and structures; creating views, functions and stored procedures; writing optimized SQL queries for integration with other applications; maintaining data quality and overseeing database security; and, Windows server operating system. Practical experience in one or more of the following areas desired: Enterprise Applications/Software/Systems Engineering Design, Development, and Deployment Enterprise Application Configuration Management IT Project Management Your Team Irvine is recognized as one of America's Best Places to Live, according to Money Magazine . The City of Irvine features an array of entertainment and recreational opportunities including exceptional parks, open space preservations, sport complexes, and master-planned communities. Administrative Services is committed to sound fiscal stewardship in maximizing the City's ability to deliver high-quality services to the community. The department consists of six areas: Administration, Fiscal Services, Budget and Strategic Planning, Purchasing, Information Technology, and Geographical Information Systems (GIS). The expanding Information Technology Division seeks dynamic and strategic technology professionals to join a team committed to enhancing services and partnerships, while meeting the ever-evolving challenges facing the computer security industry. The Strategic Technology Plan positions the City to deliver the technology infrastructure and critical tools needed to create a prosperous 21st century city, and provide reliable solutions for linking citizens, employees, applications, and facilities. The Process The selection process will include an examination and background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. Retirement The City offers the CalPERS 2% at 62 formula for new CalPERS members.; OR 2% at 55 formula for existing CalPERS members with less than a six-month break in service from another CalPERS or CalPERS reciprocal agency. Additional details on the City's retirement plan will be provided to candidates during the job offer process. For further information about CalPERS, please contact CalPERS directly. Health Plan The City currently offers medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a disability plan for employees. Leave Time 120 to 200 hours of annual vacation accrual, depending on years of service; 12paid holidays per year; 40 hours of annual administrative leave; 96 hours of sick leave per year; and 80 hours of annual personal leave. City employees currentlywork a36/44 hour work week schedule. Benefits Health and Wellness benefit$1,000 per year; Flexible Spending Account that allows pre-tax dollars to pay for eligible medical and dependent care expenses; and a City Wellness program that includes on-site fitness centers. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary Under the direction of the Director for Finance Support and Innovation, the Process Improvement Specialist works collaboratively with staff across the Finance and Business Services team to identify, analyze, design, and implement technology and process improvement solutions to achieve end-to-end business optimization of moderately complex business processes and systems. The Specialist serves as a liaison between technical and functional teams, working closely with SMEs to coordinate and document cross team impacts, change strategies, and dependencies, recommending tactics for supporting stakeholders through the change to ensure successful adoption of new solutions. Key Responsibilities Support functional areas in the development and adoption of new and improved processes and technologies Lead the development of and manage the execution of project plans, schedules, status reports and deliverables; Ensure project tasks, timelines, scope and resources are properly maintained Lead business process sessions and project team meetings; document and track meeting action items, decisions and issues; escalate issues as appropriate Identify, document, and update business process changes and impact on users, developing strategies to address these changes; work closely with appropriate team leadership to implement these strategies Develop post implementation review reports; contribute to continual process improvement by soliciting feedback from stakeholders, capturing lessons learned and implementing solutions Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations Gather and define business requirements cross-functionally to formulate proposed solutions; identify process gaps and areas for optimization and automation Form and organize performance metrics to assess and evaluate change adoption and utilization of changed functions and/or systems Measure the levels of participation and proficiency of users and stakeholders with new processes Develop performance measurements to track effectiveness of new solutions, illustrating process efficiency and cost savings Knowledge, Skills & Abilities Ability to manage multiple complex projects and assignments in a consultative, efficient, and effective manner Ability to prioritize projects and work independently to handle multiple demands; ability to work effectively and quickly Advanced knowledge of the principles, problems, and methods of project management, process improvement and change management activities Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Excellent written and oral communication skills with the ability to effectively communicate to all levels within the organization Proficiency with standard office software (e.g., MS Office Suite, GSuite) Ability to communicate with constituents in a professional and respectful manner Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Project management certification Change management certification Three plus years of experience working with finance business processes; demonstrated expertise of building consensus across teams, and influencing successful outcomes Five years of progressively responsible professional experience, with at least three years at an analyst level or above. Project management experience; strong process orientation and familiarity with project management approaches, tools, and phases of the project lifecycle Experience working in the public sector Experience in leading teams in business process improvement initiatives Experience with technological implementations such as ERP systems and SaaS cloud based solutions Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,667/month - $6,830/month CSU Salary Range: $5,022/month - $9,083/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 7, 2023 through April 25, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Apr 08, 2023
Full Time
Description: Job Summary Under the direction of the Director for Finance Support and Innovation, the Process Improvement Specialist works collaboratively with staff across the Finance and Business Services team to identify, analyze, design, and implement technology and process improvement solutions to achieve end-to-end business optimization of moderately complex business processes and systems. The Specialist serves as a liaison between technical and functional teams, working closely with SMEs to coordinate and document cross team impacts, change strategies, and dependencies, recommending tactics for supporting stakeholders through the change to ensure successful adoption of new solutions. Key Responsibilities Support functional areas in the development and adoption of new and improved processes and technologies Lead the development of and manage the execution of project plans, schedules, status reports and deliverables; Ensure project tasks, timelines, scope and resources are properly maintained Lead business process sessions and project team meetings; document and track meeting action items, decisions and issues; escalate issues as appropriate Identify, document, and update business process changes and impact on users, developing strategies to address these changes; work closely with appropriate team leadership to implement these strategies Develop post implementation review reports; contribute to continual process improvement by soliciting feedback from stakeholders, capturing lessons learned and implementing solutions Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations Gather and define business requirements cross-functionally to formulate proposed solutions; identify process gaps and areas for optimization and automation Form and organize performance metrics to assess and evaluate change adoption and utilization of changed functions and/or systems Measure the levels of participation and proficiency of users and stakeholders with new processes Develop performance measurements to track effectiveness of new solutions, illustrating process efficiency and cost savings Knowledge, Skills & Abilities Ability to manage multiple complex projects and assignments in a consultative, efficient, and effective manner Ability to prioritize projects and work independently to handle multiple demands; ability to work effectively and quickly Advanced knowledge of the principles, problems, and methods of project management, process improvement and change management activities Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Excellent written and oral communication skills with the ability to effectively communicate to all levels within the organization Proficiency with standard office software (e.g., MS Office Suite, GSuite) Ability to communicate with constituents in a professional and respectful manner Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Project management certification Change management certification Three plus years of experience working with finance business processes; demonstrated expertise of building consensus across teams, and influencing successful outcomes Five years of progressively responsible professional experience, with at least three years at an analyst level or above. Project management experience; strong process orientation and familiarity with project management approaches, tools, and phases of the project lifecycle Experience working in the public sector Experience in leading teams in business process improvement initiatives Experience with technological implementations such as ERP systems and SaaS cloud based solutions Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,667/month - $6,830/month CSU Salary Range: $5,022/month - $9,083/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 7, 2023 through April 25, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
City and County of Denver
Denver, Colorado, United States
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. General Services facilitates Denver’s success by efficiently managing over 6 million square feet in 135 city buildings. General Services manages over $330 million in city procurement spending, oversees over $28 million in annual utility costs, and focuses on the advancement of citywide sustainability, energy efficiency programs and business support services. The Purchasing Division is an agency within the Department of General Services. The Purchasing Division is responsible for acquiring goods and/or related services for agencies of the City and County of Denver utilizing various governmental procurement “best practices,” including competitive bidding and direct “open market” purchases. We are seeking a Workday Analyst Specialist, who will be part of a team responsible for operating and improving the Workday Procurement and Strategic Sourcing modules for the City and County of Denver, as well as support other purchasing and citywide Workday processes and modules. As the Workday Analyst Specialist: Functions as the lead on designing, implementing, and enhancing Workday Procurement systems and applications to meet the needs of procurement, finance, and other business activities citywide. Identify, test, and manage Workday systems and applications to meet citywide business processes and needs through the procurement, strategic sourcing, and future modules Work as a liaison with other agency Workday analysts, Technology Services, Workday consultants, and other stakeholders to manage program applications and troubleshoot complex issues for reports, workflows, and databases to make recommendations within the highest levels of government for guiding citywide decision making in procurement and sourcing modules Actively support special initiatives, annual releases, and concurrent updates that may support multiple customer groups for efficient and effective citywide impact. Responsible for researching and testing Workday feature releases, service updates, and Workday community posts to stay current on new, existing, and proposed features and functionality. Exercise the ability to document evolving process workflow and functional requirements for diverse users Consult with agency users and Workday partners regarding procurement hierarchies, security, and business needs to gather and analyze requests with respect to City rules, Technology services and Workday first best practice for streamlining processes Research and analyze procurement type requests and issues through testing and evaluating efficiency for process improvements to resolve complex business problems including configurations and integrations. Identify opportunities when analyzing Workday metrics, releases, and updates in the assessment of risk, adoption, and process improvement Assists in training and continued education of key stakeholders in the use of Workday programs through demonstrations, metric analysis, job aids, and process collaboration and evaluation to meet objectives and improve evolving efficiency and effectiveness of data analysis that can be leveraged for citywide impact About You Our ideal candidate will have: In depth experience of Workday business process knowledge and support experience of finance, procurement, and/or sourcing modules Success in converting business requirements into technology solutions Advanced skills with Microsoft Office Suite (Excel, Word, Outlook, SharePoint) Experience with Jaggaer, ServiceNow, PowerBI, Azure Dev Ops (ADO), Salesforce, or other ERP systems Functional knowledge of business process workflow creation, project intake and tracking, and analytics. Experience with government processes a plus Strong skills in communicating and supporting technical process and problems with all levels of the organization Experience with leadership, and managing people and responsibilities We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Information Systems, Human Resources, Business Administration, Finance or a related field Experience Requirement: Four (4) years of progressively responsible experience supporting and utilizing an ERP system with one (1) year Workday experience Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education for all classifications Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CA3212 Workday Analyst Specialist To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $86,801.00 - $143,222.00 Starting Pay Offer will be based on education and experience. Agency General Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Apr 20, 2023
Full Time
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. General Services facilitates Denver’s success by efficiently managing over 6 million square feet in 135 city buildings. General Services manages over $330 million in city procurement spending, oversees over $28 million in annual utility costs, and focuses on the advancement of citywide sustainability, energy efficiency programs and business support services. The Purchasing Division is an agency within the Department of General Services. The Purchasing Division is responsible for acquiring goods and/or related services for agencies of the City and County of Denver utilizing various governmental procurement “best practices,” including competitive bidding and direct “open market” purchases. We are seeking a Workday Analyst Specialist, who will be part of a team responsible for operating and improving the Workday Procurement and Strategic Sourcing modules for the City and County of Denver, as well as support other purchasing and citywide Workday processes and modules. As the Workday Analyst Specialist: Functions as the lead on designing, implementing, and enhancing Workday Procurement systems and applications to meet the needs of procurement, finance, and other business activities citywide. Identify, test, and manage Workday systems and applications to meet citywide business processes and needs through the procurement, strategic sourcing, and future modules Work as a liaison with other agency Workday analysts, Technology Services, Workday consultants, and other stakeholders to manage program applications and troubleshoot complex issues for reports, workflows, and databases to make recommendations within the highest levels of government for guiding citywide decision making in procurement and sourcing modules Actively support special initiatives, annual releases, and concurrent updates that may support multiple customer groups for efficient and effective citywide impact. Responsible for researching and testing Workday feature releases, service updates, and Workday community posts to stay current on new, existing, and proposed features and functionality. Exercise the ability to document evolving process workflow and functional requirements for diverse users Consult with agency users and Workday partners regarding procurement hierarchies, security, and business needs to gather and analyze requests with respect to City rules, Technology services and Workday first best practice for streamlining processes Research and analyze procurement type requests and issues through testing and evaluating efficiency for process improvements to resolve complex business problems including configurations and integrations. Identify opportunities when analyzing Workday metrics, releases, and updates in the assessment of risk, adoption, and process improvement Assists in training and continued education of key stakeholders in the use of Workday programs through demonstrations, metric analysis, job aids, and process collaboration and evaluation to meet objectives and improve evolving efficiency and effectiveness of data analysis that can be leveraged for citywide impact About You Our ideal candidate will have: In depth experience of Workday business process knowledge and support experience of finance, procurement, and/or sourcing modules Success in converting business requirements into technology solutions Advanced skills with Microsoft Office Suite (Excel, Word, Outlook, SharePoint) Experience with Jaggaer, ServiceNow, PowerBI, Azure Dev Ops (ADO), Salesforce, or other ERP systems Functional knowledge of business process workflow creation, project intake and tracking, and analytics. Experience with government processes a plus Strong skills in communicating and supporting technical process and problems with all levels of the organization Experience with leadership, and managing people and responsibilities We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Information Systems, Human Resources, Business Administration, Finance or a related field Experience Requirement: Four (4) years of progressively responsible experience supporting and utilizing an ERP system with one (1) year Workday experience Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education for all classifications Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CA3212 Workday Analyst Specialist To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $86,801.00 - $143,222.00 Starting Pay Offer will be based on education and experience. Agency General Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Description: Project Specialist (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $4,800 - $5,416 per month Full CSU Classification Salary Range: $4,678 - $11,547 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Technology Services (TS) partners with faculty, staff, and students to provide essential information technology services that support mission-critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Fresno State. Reporting to the CIO, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, and apply their knowledge and understanding of industry-accepted methodologies (i.e., Project Management Institute [PMI]) and lessons learned from past experiences to facilitate project success and provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical expertise and training, the incumbent works with Information Security, Networking, Operations, and other TS departments to plan for proper system and security design and best practices. The incumbent works within the Project Management Office on the project portfolio and works with all the TS departments and functional divisions while managing projects, emphasizing projects incorporating technology to support student success and teaching and learning. The incumbent will help develop and implement maturing project management policies and procedures as part of the Project Management Office. This incumbent will develop a thorough understanding of TS services and how they each support projects. The incumbent will create a project culture that empowers everyone involved and lead the development of a high-performance project team through supervision, training, coaching, and mentoring. The incumbent will work in alignment with campus-wide and organizational goals. All TS employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan. This position will work 8 - 5 or equivalent schedules based on business needs. This position may work some evenings and weekends to meet deadlines, address business needs, or meet service levels. They will also facilitate relationships with internal and external stakeholders and use effective communication to ensure successful relationships and service delivery. Key Qualifications Working knowledge of Project Management. Knowledge of information technology systems and/or applications, access procedures, networks, and/or databases. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation. Ability to integrate multiple applications and/or systems, analyze data requirements and research data availability and access methods. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Demonstrated ability in business process management, business analysis skills, tools, and techniques. Excellent communication skills, including writing, speaking, facilitation, and presentations. Demonstrated ability to write business requirements, functional specifications, process and procedures documentation, and manuals. Demonstrated ability to work in a fast-paced, dynamic environment with multiple project deadlines; ability to adapt to change, prioritize work and meet deadlines. Demonstrated personal accountability and creative problem-solving skills. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree from an accredited university. Minimum two (2) years of project management experience. Minimum two (2) years of business analysis work. Preferred Knowledge, Skills and Abilities: Master’s degree from an accredited university in a relevant field of study. Project Management Professional (PMP) certification. Five years of experience as Project Manager using project and portfolio management software (for example, Microsoft Project Server, Innotas, Team Dynamix, etc.) for documenting, storing, and sharing project information, plans and schedules, team information, issues, risks, and communications. Experience leading projects using technology to support student success. Experience leading projects that involve aspects of IT Governance such as web governance, data governance, etc. Experience working with users, leaders, and decision-makers to ensure strategic and effective decision-making occurs in process and project work. Familiarity with agile project management concepts. Demonstrated experience in producing project management metrics to measure progress and performance. Demonstrated experience successfully working with Information Security, Networking, and other IT departments to plan for proper system and security design during project planning and execution. Demonstrated understanding and applicable experience of higher education organizational structures and mission. Demonstrated knowledge of change management frameworks (Kotter, Lewin Bridge, and/or Prosci’s ADKAR). Demonstrated experience with software testing: unit testing, integration testing, system testing, sanity testing, smoke testing, interface testing, regression testing, and Beta/Acceptance testing. Demonstrated ability to maintain knowledge and documentation of operational and system processes. Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow, and Swim Lane Diagrams. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions Applications received by May 29, 2023 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate. policystat.com/policy/9779821/ latest/ and questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Closing Date/Time: Open until filled
May 12, 2023
Full Time
Description: Project Specialist (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $4,800 - $5,416 per month Full CSU Classification Salary Range: $4,678 - $11,547 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Technology Services (TS) partners with faculty, staff, and students to provide essential information technology services that support mission-critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Fresno State. Reporting to the CIO, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, and apply their knowledge and understanding of industry-accepted methodologies (i.e., Project Management Institute [PMI]) and lessons learned from past experiences to facilitate project success and provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical expertise and training, the incumbent works with Information Security, Networking, Operations, and other TS departments to plan for proper system and security design and best practices. The incumbent works within the Project Management Office on the project portfolio and works with all the TS departments and functional divisions while managing projects, emphasizing projects incorporating technology to support student success and teaching and learning. The incumbent will help develop and implement maturing project management policies and procedures as part of the Project Management Office. This incumbent will develop a thorough understanding of TS services and how they each support projects. The incumbent will create a project culture that empowers everyone involved and lead the development of a high-performance project team through supervision, training, coaching, and mentoring. The incumbent will work in alignment with campus-wide and organizational goals. All TS employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan. This position will work 8 - 5 or equivalent schedules based on business needs. This position may work some evenings and weekends to meet deadlines, address business needs, or meet service levels. They will also facilitate relationships with internal and external stakeholders and use effective communication to ensure successful relationships and service delivery. Key Qualifications Working knowledge of Project Management. Knowledge of information technology systems and/or applications, access procedures, networks, and/or databases. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation. Ability to integrate multiple applications and/or systems, analyze data requirements and research data availability and access methods. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Demonstrated ability in business process management, business analysis skills, tools, and techniques. Excellent communication skills, including writing, speaking, facilitation, and presentations. Demonstrated ability to write business requirements, functional specifications, process and procedures documentation, and manuals. Demonstrated ability to work in a fast-paced, dynamic environment with multiple project deadlines; ability to adapt to change, prioritize work and meet deadlines. Demonstrated personal accountability and creative problem-solving skills. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree from an accredited university. Minimum two (2) years of project management experience. Minimum two (2) years of business analysis work. Preferred Knowledge, Skills and Abilities: Master’s degree from an accredited university in a relevant field of study. Project Management Professional (PMP) certification. Five years of experience as Project Manager using project and portfolio management software (for example, Microsoft Project Server, Innotas, Team Dynamix, etc.) for documenting, storing, and sharing project information, plans and schedules, team information, issues, risks, and communications. Experience leading projects using technology to support student success. Experience leading projects that involve aspects of IT Governance such as web governance, data governance, etc. Experience working with users, leaders, and decision-makers to ensure strategic and effective decision-making occurs in process and project work. Familiarity with agile project management concepts. Demonstrated experience in producing project management metrics to measure progress and performance. Demonstrated experience successfully working with Information Security, Networking, and other IT departments to plan for proper system and security design during project planning and execution. Demonstrated understanding and applicable experience of higher education organizational structures and mission. Demonstrated knowledge of change management frameworks (Kotter, Lewin Bridge, and/or Prosci’s ADKAR). Demonstrated experience with software testing: unit testing, integration testing, system testing, sanity testing, smoke testing, interface testing, regression testing, and Beta/Acceptance testing. Demonstrated ability to maintain knowledge and documentation of operational and system processes. Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow, and Swim Lane Diagrams. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions Applications received by May 29, 2023 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate. policystat.com/policy/9779821/ latest/ and questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Closing Date/Time: Open until filled
Requirements MOS Code: None Education and Experience : Bachelor's Degree or higher in Computer Information Systems, Computer Science, Data Processing or a related field and six (6) years of software support and analysis experience or an Associate's Degree in Computer Information Systems, Computer Science, Data Processing or a related field and ten (10) years of software support and analysis experience. Licenses and Certificates : Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements: Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months of appointment and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and/or termination of employment; Felony convictions, Felony deferred adjudication, Class A or B Misdemeanor deferred adjudication, Class A or B Misdemeanor convictions, and/or open arrest warrants for any criminal offense (Felony or Misdemeanor), and family violence convictions. General Purpose Under general direction, lead, oversee, and execute technical and project management of software applications across the organization, including managing the resolution of software application and system issues. Typical Duties Lead a team throughout the entire systems' lifecycle. Involves: Design, code, test, implement, verify, validate and maintain software products. Project planning and strategy. Involves: Consult with stakeholders, business analysts, and team members in the project planning process . Serve as a project manager in application support for complex systems. develop, document, communicate, and enforce technology policies. Coordinate projects and collaborate with IT, to ensure availability, reliability, and security of the applications to meet day-to-day business requirements. Technical requirements and design. Involves: organize and document business and technical requirements. Create conceptual, functional, and technical design specifications to include data modeling. Design, develop, and plan for application interconnectivity. Evaluation and selection. Involves: Conferring with various stakeholders to develop and analyze application packages and tools to determine optimum functionality requirements. Evaluate new application packages and tools. Recommend technical solutions and improvements to automated systems and business processes. Ensure that project products meet departmental needs. Quality assurance. Involves: Create and automate test-cases for software applications. Research and implement best practices, business processes and procedures. Provide buy vs. build recommendations. Advise on system options, risk, cost vs. benefits, and impacts on business processes and goals. Work closely with IT leadership and IT programs to ensure all systems align with the IT long-term strategy. Solution analysis: Involves: Evaluating applications and platforms and providing recommendations for system enhancements by conducting gap analysis, identifying feasible solutions and alternatives to improve efficiency, reliability, and performance. Participate on teams that outline the process and scope out the improvements that can be realized through the application solution. Installation and deployment: May lead or oversee the deployment of new applications, modules, upgrades, integrations, and fixes. Preemptively recommends software updates and upgrades as needed. Mitigate risks, and understand data and cybersecurity guidelines, procedures, and policies. Manage and document assignments using established Information Technology (IT) systems. Actively manage customer satisfaction and provide timely updates on project and task progress. Repair and recover from software failures. Coordinate and communicate with management, IT programs and impacted customers. User training. Involves: Promote effective use of information technology by educating users on system functionality. Works with user groups to develop and design manuals, web-enabled user guides and training documentation. Vendor support, monitor solution analysis, design, development, integration, delivery, and compliance. Develop reports and presentations for senior management, as needed. Provide technical guidance or business process expertise. Mentor and cross-train team members on existing and new technologies. Ensure procedures adhere to organizational goals and objectives. Assist supervisor with training new staff in established programming standards and procedures. Perform related duties and fulfills responsibilities as required . General Information For complete job description, click here. Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Note: Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Closing Date/Time: 5/30/2023 11:59 PM Mountain
May 19, 2023
Full Time
Requirements MOS Code: None Education and Experience : Bachelor's Degree or higher in Computer Information Systems, Computer Science, Data Processing or a related field and six (6) years of software support and analysis experience or an Associate's Degree in Computer Information Systems, Computer Science, Data Processing or a related field and ten (10) years of software support and analysis experience. Licenses and Certificates : Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements: Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months of appointment and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and/or termination of employment; Felony convictions, Felony deferred adjudication, Class A or B Misdemeanor deferred adjudication, Class A or B Misdemeanor convictions, and/or open arrest warrants for any criminal offense (Felony or Misdemeanor), and family violence convictions. General Purpose Under general direction, lead, oversee, and execute technical and project management of software applications across the organization, including managing the resolution of software application and system issues. Typical Duties Lead a team throughout the entire systems' lifecycle. Involves: Design, code, test, implement, verify, validate and maintain software products. Project planning and strategy. Involves: Consult with stakeholders, business analysts, and team members in the project planning process . Serve as a project manager in application support for complex systems. develop, document, communicate, and enforce technology policies. Coordinate projects and collaborate with IT, to ensure availability, reliability, and security of the applications to meet day-to-day business requirements. Technical requirements and design. Involves: organize and document business and technical requirements. Create conceptual, functional, and technical design specifications to include data modeling. Design, develop, and plan for application interconnectivity. Evaluation and selection. Involves: Conferring with various stakeholders to develop and analyze application packages and tools to determine optimum functionality requirements. Evaluate new application packages and tools. Recommend technical solutions and improvements to automated systems and business processes. Ensure that project products meet departmental needs. Quality assurance. Involves: Create and automate test-cases for software applications. Research and implement best practices, business processes and procedures. Provide buy vs. build recommendations. Advise on system options, risk, cost vs. benefits, and impacts on business processes and goals. Work closely with IT leadership and IT programs to ensure all systems align with the IT long-term strategy. Solution analysis: Involves: Evaluating applications and platforms and providing recommendations for system enhancements by conducting gap analysis, identifying feasible solutions and alternatives to improve efficiency, reliability, and performance. Participate on teams that outline the process and scope out the improvements that can be realized through the application solution. Installation and deployment: May lead or oversee the deployment of new applications, modules, upgrades, integrations, and fixes. Preemptively recommends software updates and upgrades as needed. Mitigate risks, and understand data and cybersecurity guidelines, procedures, and policies. Manage and document assignments using established Information Technology (IT) systems. Actively manage customer satisfaction and provide timely updates on project and task progress. Repair and recover from software failures. Coordinate and communicate with management, IT programs and impacted customers. User training. Involves: Promote effective use of information technology by educating users on system functionality. Works with user groups to develop and design manuals, web-enabled user guides and training documentation. Vendor support, monitor solution analysis, design, development, integration, delivery, and compliance. Develop reports and presentations for senior management, as needed. Provide technical guidance or business process expertise. Mentor and cross-train team members on existing and new technologies. Ensure procedures adhere to organizational goals and objectives. Assist supervisor with training new staff in established programming standards and procedures. Perform related duties and fulfills responsibilities as required . General Information For complete job description, click here. Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Note: Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Closing Date/Time: 5/30/2023 11:59 PM Mountain
CITY OF GLENDALE CA
Glendale, California, United States
The Position Under general supervision, works with staff to understand and document business needs in support of the Enterprise Resource Planning (ERP) system. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Develops, implements, and supports the automated business applications within the City. Reviews existing and proposed applications and recommends, implements, and tests solutions. Receives training on related software. Trains and assists staff on use of applications. Serves as the liaison to the Information Services Department (ISD) for all financial system related matters. Identifies, troubleshoots, and resolves reported financial system problems. Works closely with end-users to identify system limitations and develops potential solutions. Documents accounting procedures and training material. Assists professional staff in the use, maintenance, troubleshooting, and development of reports using automated business applications, including those related to purchasing, accounting, accounts payable, accounts receivable, and other applications. Ensures the day-to-day accuracy and integrity of the information provided by the City's automated financial systems. May drive on City business depending on the needs of the position. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Advanced accounting and business principles. Automated client-server financial systems. Modern training methods. Enterprise Resource Planning systems. Skill in: Automated Enterprise Resource Planning (ERP) financial systems to include report development, generation and inquiries. Utilizing automated desktop programs and ERP systems. Applying common sense and logic in decision making. Making independent judgments and decisions based on standard policy or procedure. Ability to: Provide exceptional customer service to those utilizing the Finance Department . Analyze and report on complex financial system matters. Communicate effectively, both verbally and in writing. Deal with all levels of employees and the public. Effectively speak before groups. Establish and maintain effective working relationships with supervisors, fellow employees, and the public. Foster a teamwork environment. Maintain accuracy in completing financial and other reports. Make presentations and provide training for groups of employees. Model and practice the highest standards of ethical conduct. Prepare clear and concise written reports. Read, write and comprehend directions in English. Troubleshoot computer problems and make effective recommendations. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives, and required tasks. Assume responsibility for maintaining a safe working environment. Initiate, recommend and carry out personnel actions. Experience One year of progressively responsible governmental accounting, budgeting or auditing experience. Education/Training Bachelor's Degree in Business Administration, Accounting, or Management Information Systems. Desirable Qualifications Experience in business process re-engineering and policy and procedure development. Experience in system implementation, change management and/or project management. Familiarity with finance operations including accounting, budgeting, fixed assets, AP/AR, Purchasing concepts, Inventory, Grants and Financial Reporting. Working knowledge of SQL and SSRS. Background in public sector. License(s)/Certification(s) Valid California Class C driver's license. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the top 15 best-qualified candidates based on applicable experience will be invited to the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicants' experience, education, knowledge, and skills for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidates' education and experience as related to the position. Any examination will be to evaluate the candidates' education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 6/29/2023 12:00 AM Pacific
Apr 25, 2023
Full Time
The Position Under general supervision, works with staff to understand and document business needs in support of the Enterprise Resource Planning (ERP) system. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Develops, implements, and supports the automated business applications within the City. Reviews existing and proposed applications and recommends, implements, and tests solutions. Receives training on related software. Trains and assists staff on use of applications. Serves as the liaison to the Information Services Department (ISD) for all financial system related matters. Identifies, troubleshoots, and resolves reported financial system problems. Works closely with end-users to identify system limitations and develops potential solutions. Documents accounting procedures and training material. Assists professional staff in the use, maintenance, troubleshooting, and development of reports using automated business applications, including those related to purchasing, accounting, accounts payable, accounts receivable, and other applications. Ensures the day-to-day accuracy and integrity of the information provided by the City's automated financial systems. May drive on City business depending on the needs of the position. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Advanced accounting and business principles. Automated client-server financial systems. Modern training methods. Enterprise Resource Planning systems. Skill in: Automated Enterprise Resource Planning (ERP) financial systems to include report development, generation and inquiries. Utilizing automated desktop programs and ERP systems. Applying common sense and logic in decision making. Making independent judgments and decisions based on standard policy or procedure. Ability to: Provide exceptional customer service to those utilizing the Finance Department . Analyze and report on complex financial system matters. Communicate effectively, both verbally and in writing. Deal with all levels of employees and the public. Effectively speak before groups. Establish and maintain effective working relationships with supervisors, fellow employees, and the public. Foster a teamwork environment. Maintain accuracy in completing financial and other reports. Make presentations and provide training for groups of employees. Model and practice the highest standards of ethical conduct. Prepare clear and concise written reports. Read, write and comprehend directions in English. Troubleshoot computer problems and make effective recommendations. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives, and required tasks. Assume responsibility for maintaining a safe working environment. Initiate, recommend and carry out personnel actions. Experience One year of progressively responsible governmental accounting, budgeting or auditing experience. Education/Training Bachelor's Degree in Business Administration, Accounting, or Management Information Systems. Desirable Qualifications Experience in business process re-engineering and policy and procedure development. Experience in system implementation, change management and/or project management. Familiarity with finance operations including accounting, budgeting, fixed assets, AP/AR, Purchasing concepts, Inventory, Grants and Financial Reporting. Working knowledge of SQL and SSRS. Background in public sector. License(s)/Certification(s) Valid California Class C driver's license. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the top 15 best-qualified candidates based on applicable experience will be invited to the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicants' experience, education, knowledge, and skills for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidates' education and experience as related to the position. Any examination will be to evaluate the candidates' education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 6/29/2023 12:00 AM Pacific
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Description: Job No: 521035; 11/17/2022 Classification & Compensation Specialist Confidential Administrative Support Human Resources Management Salary Range : $4,464 - $10,180/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary position, ends on or before one year from the date of hire; may be extended; may become permanent; exempt classification. Essential Functions : Under the general direction of the Associate Vice President for Human Resources Management, the incumbent has responsibility for various projects and reports for the Classification/Compensation program including, but not limited to conducting classification, bonus, and stipend reviews; processing classification/compensation transactions; compiling survey data and statistical information; and providing advice and consultation to the campus community regarding classification and various salary programs. Responsible for special assignments and studies as directed by the Associate Vice President. As directed or requested, participates in collective bargaining meet and confer or other related activities. Required Qualifications & Experience : Bachelor's degree in a related field. Incumbent must possess: five years of experience in human resources management which includes at least three years of experience in position classification and compensation; experience researching and analyzing a variety of information/data, and make recommendations based on this data; experience in the use of Microsoft Office applications at a high proficiency level; demonstrated knowledge of PeopleSoft HR or similar HR system; excellent written and oral communication, organization and customer service skills; and strong attention to detail. Incumbent must have the ability to: take initiative and maintain ownership of projects; interpret collective bargaining agreements and the California State University (CSU) Classification Standards; formulate clear, concise and objective recommendations; research and analyze job duties and other information objectively; maintain confidentiality in all work assignments which includes the disclosure of employee classification and/or compensation activities; interpret and apply a variety of complex University policies and procedures, as well as federal and state regulations; use standard office equipment and have the ability to write and produce reports, create PowerPoint presentations and Excel spreadsheets; plan, coordinate, test, and implement fixes and upgrades of Oracle/PeopleSoft (HR)/ Page Up functionality; consult with functional experts to identify business requirements; develop business process guides; plan and implement data clean-up, maintenance and tracking issues and problems; responsible for HRM reports, creation of new reports, and provides quality control of existing reports; participates on monthly HR User Group (HUG) calls; apply laws and regulations related to employment in a complex organization; interpret, administer and apply a wide variety of policies and procedures; apply collective bargaining agreements, and state and federal labor laws; effectively present information and respond to questions from the campus community; initiate actions, define problems, draw valid conclusions and make decisions using sound judgment; work effectively in a fast-paced environment; streamline processes; set priorities and deadlines to ensure projects are completed in a timely manner; exercise considerable judgement and discretion in effectively establishing and maintaining positive working relationships; support a culture of mutual respect and effectively collaborate with all levels of the campus community; communicate verbally and in writing with clarity; and develop methodologies for training of processes. As a confidential administrative support within human resources management, the incumbent will be expected to be on campus during time of an emergency and/or a pandemic outbreak. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu . California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : CSU experience to include interpretation and processing of CSU Executive Orders and Coded Memoranda/Technical Letters. Experience with Common Human Resources System (CHRS) recruiting. Closing Date : Review of applications will beg in on 12/1/2022 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: Open until filled
Nov 18, 2022
Full Time
Description: Job No: 521035; 11/17/2022 Classification & Compensation Specialist Confidential Administrative Support Human Resources Management Salary Range : $4,464 - $10,180/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary position, ends on or before one year from the date of hire; may be extended; may become permanent; exempt classification. Essential Functions : Under the general direction of the Associate Vice President for Human Resources Management, the incumbent has responsibility for various projects and reports for the Classification/Compensation program including, but not limited to conducting classification, bonus, and stipend reviews; processing classification/compensation transactions; compiling survey data and statistical information; and providing advice and consultation to the campus community regarding classification and various salary programs. Responsible for special assignments and studies as directed by the Associate Vice President. As directed or requested, participates in collective bargaining meet and confer or other related activities. Required Qualifications & Experience : Bachelor's degree in a related field. Incumbent must possess: five years of experience in human resources management which includes at least three years of experience in position classification and compensation; experience researching and analyzing a variety of information/data, and make recommendations based on this data; experience in the use of Microsoft Office applications at a high proficiency level; demonstrated knowledge of PeopleSoft HR or similar HR system; excellent written and oral communication, organization and customer service skills; and strong attention to detail. Incumbent must have the ability to: take initiative and maintain ownership of projects; interpret collective bargaining agreements and the California State University (CSU) Classification Standards; formulate clear, concise and objective recommendations; research and analyze job duties and other information objectively; maintain confidentiality in all work assignments which includes the disclosure of employee classification and/or compensation activities; interpret and apply a variety of complex University policies and procedures, as well as federal and state regulations; use standard office equipment and have the ability to write and produce reports, create PowerPoint presentations and Excel spreadsheets; plan, coordinate, test, and implement fixes and upgrades of Oracle/PeopleSoft (HR)/ Page Up functionality; consult with functional experts to identify business requirements; develop business process guides; plan and implement data clean-up, maintenance and tracking issues and problems; responsible for HRM reports, creation of new reports, and provides quality control of existing reports; participates on monthly HR User Group (HUG) calls; apply laws and regulations related to employment in a complex organization; interpret, administer and apply a wide variety of policies and procedures; apply collective bargaining agreements, and state and federal labor laws; effectively present information and respond to questions from the campus community; initiate actions, define problems, draw valid conclusions and make decisions using sound judgment; work effectively in a fast-paced environment; streamline processes; set priorities and deadlines to ensure projects are completed in a timely manner; exercise considerable judgement and discretion in effectively establishing and maintaining positive working relationships; support a culture of mutual respect and effectively collaborate with all levels of the campus community; communicate verbally and in writing with clarity; and develop methodologies for training of processes. As a confidential administrative support within human resources management, the incumbent will be expected to be on campus during time of an emergency and/or a pandemic outbreak. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu . California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : CSU experience to include interpretation and processing of CSU Executive Orders and Coded Memoranda/Technical Letters. Experience with Common Human Resources System (CHRS) recruiting. Closing Date : Review of applications will beg in on 12/1/2022 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: Open until filled
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. This position is eligible for hybrid telework under Government Code 14200 for eligible applicants residing in California. Under general direction of the IT Supervisor II, the Information Technology Specialist I (ITS I) provide services which encompass the IT domain of Business Technology Management. The incumbent serves as a business analyst and directs business analysis activities; assisting in the design of system components (e.g., modules, screens/forms, reports, etc.); and assisting in system and user acceptance testing in support of enterprise initiatives and projects. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-373805 Position #(s): 401-111-1402-901 Working Title: Telework Option - Hybrid - Enterprise Business Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $5,960.00 - $7,988.00 A $6,554.00 - $8,784.00 B $7,197.00 - $9,643.00 C # of Positions: Multiple Work Location: Sacramento County Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website: http://www.hcd.ca.gov . Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/6/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 373805 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 373805 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to support the development of technological solutions by helping to identify, assess, and implement solutions to meet long-term business and technology plans. Ability to perform process identification, process analysis, business process modelling, and process improvement. Ability to Conduct legislative impact analyses; assess current systems and processes; and to develop and validate business requirements and business rules. Ability to work collaboratively with customers and provide timely and accurate management updates. Ability to develop and write concise and accurate IT Statements of Work. Ability to plan, elicit, document, organize, verify, and validate the most complex business or solution requirements. Ability to create, present, and manage various business reports for management. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 373805 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (RA Requests) (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Please view the California Department of Human Resources (CalHR) YouTube video titled "Basics of Writing a Strong Statement of Qualifications" for instructions on completing an SOQ. Basics of Writing a Strong Statement of Qualifications All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Statement of Qualifications All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ will disqualify an applicant from consideration. Your SOQ will be a determining factor of your qualifications for this position. If your qualifications are competitive, you will proceed to the hiring interview. Your application will be disqualified if you submit a resume or a generic SOQ in lieu of the required responses to the following SOQ questions. When completing the SOQ, please include all relevant experience, education, and training for each question and explain your answers thoroughly. Please separate responses to the questions below by the corresponding numbers . Include 1) places of employment; 2) pertinent dates; 3) duties performed when responding to each question. If a job included has responsibilities that are applicable to several questions, separate the different functions of the job to answer the questions completely. Responses should be no longer than two pages, single spaced, using Arial 12-point font. Your SOQ must address the following: Provide a description of your experience leading customers and the development/technical team to elicit and develop requirements and process workflows. Include the number of years and experience in this area and describe where these activities were performed. Please attach a sample of a Business Process Workflow you’ve created. Provide an example of a project where you collaborated with customers to draft business requirements, identify appropriate decision makers (stakeholders), obtain written approvals, and applied System Development Life Cycle (SDLC). Provide an example of an Agile project you have worked on. Include what your responsibilities were. If you don’t have Agile experience, provide an example of a waterfall project you were on and what your role was on that project. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/6/2023
May 24, 2023
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. This position is eligible for hybrid telework under Government Code 14200 for eligible applicants residing in California. Under general direction of the IT Supervisor II, the Information Technology Specialist I (ITS I) provide services which encompass the IT domain of Business Technology Management. The incumbent serves as a business analyst and directs business analysis activities; assisting in the design of system components (e.g., modules, screens/forms, reports, etc.); and assisting in system and user acceptance testing in support of enterprise initiatives and projects. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-373805 Position #(s): 401-111-1402-901 Working Title: Telework Option - Hybrid - Enterprise Business Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $5,960.00 - $7,988.00 A $6,554.00 - $8,784.00 B $7,197.00 - $9,643.00 C # of Positions: Multiple Work Location: Sacramento County Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website: http://www.hcd.ca.gov . Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/6/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 373805 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 373805 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to support the development of technological solutions by helping to identify, assess, and implement solutions to meet long-term business and technology plans. Ability to perform process identification, process analysis, business process modelling, and process improvement. Ability to Conduct legislative impact analyses; assess current systems and processes; and to develop and validate business requirements and business rules. Ability to work collaboratively with customers and provide timely and accurate management updates. Ability to develop and write concise and accurate IT Statements of Work. Ability to plan, elicit, document, organize, verify, and validate the most complex business or solution requirements. Ability to create, present, and manage various business reports for management. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 373805 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (RA Requests) (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Please view the California Department of Human Resources (CalHR) YouTube video titled "Basics of Writing a Strong Statement of Qualifications" for instructions on completing an SOQ. Basics of Writing a Strong Statement of Qualifications All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Statement of Qualifications All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ will disqualify an applicant from consideration. Your SOQ will be a determining factor of your qualifications for this position. If your qualifications are competitive, you will proceed to the hiring interview. Your application will be disqualified if you submit a resume or a generic SOQ in lieu of the required responses to the following SOQ questions. When completing the SOQ, please include all relevant experience, education, and training for each question and explain your answers thoroughly. Please separate responses to the questions below by the corresponding numbers . Include 1) places of employment; 2) pertinent dates; 3) duties performed when responding to each question. If a job included has responsibilities that are applicable to several questions, separate the different functions of the job to answer the questions completely. Responses should be no longer than two pages, single spaced, using Arial 12-point font. Your SOQ must address the following: Provide a description of your experience leading customers and the development/technical team to elicit and develop requirements and process workflows. Include the number of years and experience in this area and describe where these activities were performed. Please attach a sample of a Business Process Workflow you’ve created. Provide an example of a project where you collaborated with customers to draft business requirements, identify appropriate decision makers (stakeholders), obtain written approvals, and applied System Development Life Cycle (SDLC). Provide an example of an Agile project you have worked on. Include what your responsibilities were. If you don’t have Agile experience, provide an example of a waterfall project you were on and what your role was on that project. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/6/2023