San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under general supervision of the Graduate Dean, the Business Analyst is responsible for the operational success of local and university-level software solutions that are used by Graduate Studies staff, graduate advisors, graduate students, and graduate applicants. These include working with the platform owners or technical infrastructure experts on the student information system, degree audits, advisor information access, graduate admissions systems, electronic form routing and website support. The Business Analyst will assume functional responsibility for additional systems as campus needs evolve (including, but not limited to, new admission and CRM solutions). The Business Analyst has several overarching responsibilities including understanding the functional needs of end-users; these include students, advisors, faculty, administrators, Graduate Studies staff and other staff. They will be responsible for coordinating effective training and support for end-users throughout the campus community, taking a lead role to align business practices, user interfaces and technical solutions with College of Graduate Studies and University policies and goals, taking a lead business role to implement new systems in partnership with Enrollment Services, the campus IT Division, and other units as needed, and they will also with technical analysts and IT staff throughout the university to meet established goals. The Business Analyst will work closely with Graduate Studies staff, as well as technical analysts and IT staff from other units. The position requires strong documentation, analytical and problem-solving skills. The Business Analyst must be adept at prioritizing, communicating and delivering a portfolio of commitments on different timelines, effectively drive problems to resolution, and bring structure to unstructured situations. Strong verbal and written communication skills are needed to establish interpersonal relationships, develop training guides, tailor messages for each audience, and respond to client needs in a supportive manner in an effective and collegial manner. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The College of Graduate Studies provides leadership, advocacy, financial support, and coordination for all graduate and post-baccalaureate education at San Diego State University, including the university’s 90 masters and 23 doctoral programs. The organization consists of approximately 10 full time personnel, led by the Dean. Core office functions include degree evaluation and conferral, student services, implementation of policy of Graduate Council, CSU, and California Ed. Code Title V, and administration of graduate student funding. For more information regarding the College of Graduate Studies, click here . Education and Experience This classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Master’s degree or equivalent work experience is preferred Demonstrated expertise as a technical analyst, business analyst or functional analyst in a large organization with multiple electronic systems A minimum of one year of experience operating vendor software solutions that serve multiple departments (college work experience / intern experience counts) is preferred Demonstrated technical expertise in a higher education setting with a PeopleSoft or other student information system is preferred Experience with higher education vendor software including but not limited to application software, degree planning, CRM/contact management and Student Information Systems (SIS) is preferred Demonstrated experience solving business problems (with or without the use of technology) Experience building relationships across different levels of an organization Strong problem-solving skills - ability to bring suggestions and alternatives to unique situations Ability to work with third party vendors and organization personnel to address time sensitive issues Proven ability to present information, communicate ideas clearly and succinctly Good working knowledge of desktop and laptop devices and ability to troubleshoot and assist users with basic support needs Experience working in one or more phases of the software delivery lifecycle (SDLC) Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,833 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,022 - $9,083 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on September 6, 2023. To receive full consideration, apply by September 5, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu Closing Date/Time: Open until filled
Aug 23, 2023
Full Time
Description: Position Summary Under general supervision of the Graduate Dean, the Business Analyst is responsible for the operational success of local and university-level software solutions that are used by Graduate Studies staff, graduate advisors, graduate students, and graduate applicants. These include working with the platform owners or technical infrastructure experts on the student information system, degree audits, advisor information access, graduate admissions systems, electronic form routing and website support. The Business Analyst will assume functional responsibility for additional systems as campus needs evolve (including, but not limited to, new admission and CRM solutions). The Business Analyst has several overarching responsibilities including understanding the functional needs of end-users; these include students, advisors, faculty, administrators, Graduate Studies staff and other staff. They will be responsible for coordinating effective training and support for end-users throughout the campus community, taking a lead role to align business practices, user interfaces and technical solutions with College of Graduate Studies and University policies and goals, taking a lead business role to implement new systems in partnership with Enrollment Services, the campus IT Division, and other units as needed, and they will also with technical analysts and IT staff throughout the university to meet established goals. The Business Analyst will work closely with Graduate Studies staff, as well as technical analysts and IT staff from other units. The position requires strong documentation, analytical and problem-solving skills. The Business Analyst must be adept at prioritizing, communicating and delivering a portfolio of commitments on different timelines, effectively drive problems to resolution, and bring structure to unstructured situations. Strong verbal and written communication skills are needed to establish interpersonal relationships, develop training guides, tailor messages for each audience, and respond to client needs in a supportive manner in an effective and collegial manner. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The College of Graduate Studies provides leadership, advocacy, financial support, and coordination for all graduate and post-baccalaureate education at San Diego State University, including the university’s 90 masters and 23 doctoral programs. The organization consists of approximately 10 full time personnel, led by the Dean. Core office functions include degree evaluation and conferral, student services, implementation of policy of Graduate Council, CSU, and California Ed. Code Title V, and administration of graduate student funding. For more information regarding the College of Graduate Studies, click here . Education and Experience This classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Master’s degree or equivalent work experience is preferred Demonstrated expertise as a technical analyst, business analyst or functional analyst in a large organization with multiple electronic systems A minimum of one year of experience operating vendor software solutions that serve multiple departments (college work experience / intern experience counts) is preferred Demonstrated technical expertise in a higher education setting with a PeopleSoft or other student information system is preferred Experience with higher education vendor software including but not limited to application software, degree planning, CRM/contact management and Student Information Systems (SIS) is preferred Demonstrated experience solving business problems (with or without the use of technology) Experience building relationships across different levels of an organization Strong problem-solving skills - ability to bring suggestions and alternatives to unique situations Ability to work with third party vendors and organization personnel to address time sensitive issues Proven ability to present information, communicate ideas clearly and succinctly Good working knowledge of desktop and laptop devices and ability to troubleshoot and assist users with basic support needs Experience working in one or more phases of the software delivery lifecycle (SDLC) Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,833 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,022 - $9,083 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on September 6, 2023. To receive full consideration, apply by September 5, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu Closing Date/Time: Open until filled
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under the direction of the Associate Vice President - Enrollment, in conjunction with the Senior Director of Enrollment Management, Registrar, and Enrollment Management Business Analyst, the Operations Business Analyst will support on-going operations, evaluate business processes, and recommend improvements. The Operations Business Analyst will support a comprehensive enrollment management operation and a variety of workflows to optimize efficiency. The incumbent will participate in the design, planning, and implementation of enhancements to complex projects and support continuous process improvements. The Operations Business Analyst will provide consultation and facilitate the analysis and definition of business rules, service levels, and user requirements, and work cross-functionally to solve problems, improve interfaces, and implement changes. This position will provide support to functional units within Enrollment Management through the coordination and monitoring of operational processes, troubleshooting, and maintenance of PeopleSoft Campus Solutions SIS configuration. The Operations Business Analyst will also support integrations between the SIS and other enterprise systems, including the uAchieve degree audit system, Slate CRM and the OnBase imaging/workflow system. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. For more information regarding the Enrollment Services click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Working knowledge of PeopleSoft Campus Solutions is preferred. Previous experience working in a college or university division supporting admissions or registration and records management is preferred. Familiarity with CSU and SDSU academic policies is preferred. Experience in the business analysis of process improvement, application development, or project management in higher education or other regulated industries. Strong technical skills, including proficiency in SQL. Goal-oriented with strong initiative, imagination, and organizational qualities. Ability to work under tight deadlines and manage multiple priorities simultaneously. Ability to analyze complex problems. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,167 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,581 - $6,791 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on August 25, 2023. To receive full consideration, apply by August 24, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at mpuentes2@sdsu.edu . Closing Date/Time: Open until filled
Aug 24, 2023
Full Time
Description: Position Summary Under the direction of the Associate Vice President - Enrollment, in conjunction with the Senior Director of Enrollment Management, Registrar, and Enrollment Management Business Analyst, the Operations Business Analyst will support on-going operations, evaluate business processes, and recommend improvements. The Operations Business Analyst will support a comprehensive enrollment management operation and a variety of workflows to optimize efficiency. The incumbent will participate in the design, planning, and implementation of enhancements to complex projects and support continuous process improvements. The Operations Business Analyst will provide consultation and facilitate the analysis and definition of business rules, service levels, and user requirements, and work cross-functionally to solve problems, improve interfaces, and implement changes. This position will provide support to functional units within Enrollment Management through the coordination and monitoring of operational processes, troubleshooting, and maintenance of PeopleSoft Campus Solutions SIS configuration. The Operations Business Analyst will also support integrations between the SIS and other enterprise systems, including the uAchieve degree audit system, Slate CRM and the OnBase imaging/workflow system. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. For more information regarding the Enrollment Services click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Working knowledge of PeopleSoft Campus Solutions is preferred. Previous experience working in a college or university division supporting admissions or registration and records management is preferred. Familiarity with CSU and SDSU academic policies is preferred. Experience in the business analysis of process improvement, application development, or project management in higher education or other regulated industries. Strong technical skills, including proficiency in SQL. Goal-oriented with strong initiative, imagination, and organizational qualities. Ability to work under tight deadlines and manage multiple priorities simultaneously. Ability to analyze complex problems. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,167 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,581 - $6,791 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on August 25, 2023. To receive full consideration, apply by August 24, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at mpuentes2@sdsu.edu . Closing Date/Time: Open until filled
Cal State University (CSU) Dominguez Hills
1000 East Victoria Street, Carson, CA 90747, USA
Description: Working Title: Technical Business Analyst Department Name: Application Operations Classification Title: Analyst/Programmer Classification Salary Range: $6,680 - $12,900 per month The anticipated hiring range for this position is ($8,900 - 9,200) per month. The final salary is dependent upon qualifications and experience. About the Department/Position: Under the general direction of the Director of Enterprise Systems, the Senior Technical Business Analyst is responsible for providing technical support, upgrades, and enhancements to the CSU Dominguez Hill's PeopleSoft Campus Solution System including but not limited to Financial Aid and Student Financials Modules, and other Enterprise Resource Planning (ERP) systems. Works closely with end-users and internal customers to ensure the integrity of the application and data stored in ERP systems. Serve as a liaison between I.T. and business units to coordinate improvements, upgrades, and system testing. Overview of Duties and Responsibilities: Maintains comprehensive knowledge of PeopleSoft Campus Solutions, with emphasis on Student Financials and Financial AID, and how these modules are implemented and used within the CSU and at CSUDH. Responsible for creating and maintaining digital forms, including creating workflows, and ensuring compliance with CSU Accessible Technology Initiative (ATI). Responsible and accountable for monitoring, and responding to, user-reported issues through the university ticketing system; performing root cause analysis leveraging technical tools and techniques (such as data analysis, business process analysis, performing traces, monitoring systems and logs, etc), writing issue resolution and post mortem documentation, testing fixes, coordinating with end users to confirm the proposed fix resolves the issue, and applying fixes to production. Use Business Process Improvement (BPI) methodologies to analyze current system processes, and make recommendations on leveraging technology for improved business process efficiency. Minimum Qualifications: Graduation from a four-year college or university, preferably in computer science or business or equivalent training and applied experience. At least eight (8) years of professional-related experience which include system analysis techniques. Knowledge, Skills, and Abilities: Comprehensive knowledge of PeopleSoft Campus Solutions. Comprehensive knowledge of standard theories, principles, practices and techniques applicable to a university/high education environment. Comprehensive understanding of PeopleSoft equation engine as used by Financial Aid and/or Student Financials. Demonstrated working knowledge and experience in performing PeopleSoft tracing and debugging, reading and analyzing trace files, PeopleCode, SQL, and SQR. Comprehensive knowledge of and ability to perform methodical root cause analysis, and implement controlled change management techniques to successfully resolve bugs and end user-reported issues. Demonstrated ability to stay well organized and tasked with priorities in a high-paced environment. Skilled in critical thinking and decision-making. Comprehensive understanding of technologies involved in ERP systems such as third-party tools, databases, operating systems, reporting tools, etc. Strong familiarity with Systems application development life cycle; software testing. Comprehensive knowledge of Financial Aid and Student Financials PeopleSoft Modules. Must be able to effectively communicate in meetings and discussions with non-technical people to gather and synthesize requirements. Must be able to effectively explain business processes to technical and non-technical people. Possess strong reading comprehension skills to evaluate and interpret policies and procedures. Comprehensive ability to learn new software releases and modules and analyze technical requirements. Preferred Qualifications: Bachelor's degree in computer science or business, or equivalent training and applied experience. Experience in the CSU or higher education. Experience with programming and database languages Experience with API and integration tools and languages At least (10) years of experience using and/or supporting a student information system. At least (5) years of experience supporting PeopleSoft Financial Aid and Student Financials modules. To view the full position description, click “ Position Description ” above. General Information: Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Questions about the CSU COVID-19 Vaccination Policy may be sent to hrm@csudh.edu . The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Closing Date/Time: October 4, 2023
Sep 14, 2023
Full Time
Description: Working Title: Technical Business Analyst Department Name: Application Operations Classification Title: Analyst/Programmer Classification Salary Range: $6,680 - $12,900 per month The anticipated hiring range for this position is ($8,900 - 9,200) per month. The final salary is dependent upon qualifications and experience. About the Department/Position: Under the general direction of the Director of Enterprise Systems, the Senior Technical Business Analyst is responsible for providing technical support, upgrades, and enhancements to the CSU Dominguez Hill's PeopleSoft Campus Solution System including but not limited to Financial Aid and Student Financials Modules, and other Enterprise Resource Planning (ERP) systems. Works closely with end-users and internal customers to ensure the integrity of the application and data stored in ERP systems. Serve as a liaison between I.T. and business units to coordinate improvements, upgrades, and system testing. Overview of Duties and Responsibilities: Maintains comprehensive knowledge of PeopleSoft Campus Solutions, with emphasis on Student Financials and Financial AID, and how these modules are implemented and used within the CSU and at CSUDH. Responsible for creating and maintaining digital forms, including creating workflows, and ensuring compliance with CSU Accessible Technology Initiative (ATI). Responsible and accountable for monitoring, and responding to, user-reported issues through the university ticketing system; performing root cause analysis leveraging technical tools and techniques (such as data analysis, business process analysis, performing traces, monitoring systems and logs, etc), writing issue resolution and post mortem documentation, testing fixes, coordinating with end users to confirm the proposed fix resolves the issue, and applying fixes to production. Use Business Process Improvement (BPI) methodologies to analyze current system processes, and make recommendations on leveraging technology for improved business process efficiency. Minimum Qualifications: Graduation from a four-year college or university, preferably in computer science or business or equivalent training and applied experience. At least eight (8) years of professional-related experience which include system analysis techniques. Knowledge, Skills, and Abilities: Comprehensive knowledge of PeopleSoft Campus Solutions. Comprehensive knowledge of standard theories, principles, practices and techniques applicable to a university/high education environment. Comprehensive understanding of PeopleSoft equation engine as used by Financial Aid and/or Student Financials. Demonstrated working knowledge and experience in performing PeopleSoft tracing and debugging, reading and analyzing trace files, PeopleCode, SQL, and SQR. Comprehensive knowledge of and ability to perform methodical root cause analysis, and implement controlled change management techniques to successfully resolve bugs and end user-reported issues. Demonstrated ability to stay well organized and tasked with priorities in a high-paced environment. Skilled in critical thinking and decision-making. Comprehensive understanding of technologies involved in ERP systems such as third-party tools, databases, operating systems, reporting tools, etc. Strong familiarity with Systems application development life cycle; software testing. Comprehensive knowledge of Financial Aid and Student Financials PeopleSoft Modules. Must be able to effectively communicate in meetings and discussions with non-technical people to gather and synthesize requirements. Must be able to effectively explain business processes to technical and non-technical people. Possess strong reading comprehension skills to evaluate and interpret policies and procedures. Comprehensive ability to learn new software releases and modules and analyze technical requirements. Preferred Qualifications: Bachelor's degree in computer science or business, or equivalent training and applied experience. Experience in the CSU or higher education. Experience with programming and database languages Experience with API and integration tools and languages At least (10) years of experience using and/or supporting a student information system. At least (5) years of experience supporting PeopleSoft Financial Aid and Student Financials modules. To view the full position description, click “ Position Description ” above. General Information: Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Questions about the CSU COVID-19 Vaccination Policy may be sent to hrm@csudh.edu . The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Closing Date/Time: October 4, 2023
TEXAS PARKS AND WILDLIFE
Tyler, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Information Security Analyst I-III Army 17C, 25B, 250, 170A, 170B, 255A, 255N, 255N, 2555, 17A, 17B, 17X, 26A, 26B, 262 Information Security Analyst I-III Navy CT, CTI, CTM, CTN, CTR, IS, IT, ITS, 181X,182X,183X, 184X, 681X, 682X, 683X, 781X, 782X, 783X, 784X Information Security Analyst I-III Coast Guard IS, IT, CYB10, CYB11, CYB12, CYB13, CYB14, ISM, ISS Information Security Analyst I-III Marine Corps 0631, 0639, 3679, 0681, 1711, 1721, 1799, 2611, 2612, 2613, 2653, 2659, 0605, 0630, 0670, 1702, 1705, 1710, 1720,8055, 8858 Information Security Analyst I-III Air Force 184X1, 1D7X1, 3DOX2, 3DOX3, 3D1X2, 14NX, 17CO17DX, 17SX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brian Van Zee, (254) 867-7974 PHYSICAL WORK ADDRESS: TPWD Inland Fisheries - Management and Conservation, 11942 FM 848 Building A, Suite 400 Tyler, TX 75707 GENERAL DESCRIPTION Under the direction of the Regional Director, this position performs business analysis work involving gathering, developing, and documenting user requirements; reviewing, assessing, and developing business processes; creating and validating user acceptance testing; performing post-implementation support of systems; and providing support for the systems development life cycle. Including analyzing user requirements to automate or improve existing systems. Reviews, assesses, and develops computer system capabilities and business processes. Provides consultation, documentation, and direction for analysis, design, configuration, testing, and policy implementation within systems. Assists with system application development, system analysis, and software and hardware support to users of systems and applications. Participates in user acceptance and testing of system functionality. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Computer coding, analytical, customer service, and teamwork skills are essential for this position. The selected candidate has the option to select his/her physical work location, but works closely with other Inland Fisheries analysts and biologists across the state. These physical work locations are as follows: 1) Tyler Regional Office: 11942 FM 848, Building F, Tyler , TX 75707 2) Waco Regional Office: 1601 E. Crest Drive, Waco, TX 76705 3) San Marcos Regional Office: 505 Staples Rd, San Marcos, TX 78666 4) Austin HQ: 4200 Smith School Rd, Austin, TX 78744 Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with an Associate's degree or higher in computer science, business administration, management information systems, or related field. Experience: Information Technology Business Analyst (BA) I: No experience required. BA II: Three years work experience as an application developer, computer support specialist, business analyst, or closely related field. BA III: Six years work experience as an application developer, computer support specialist, business analyst, or closely related field. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS Education: Two years of work experience as an application developer, computer support specialist, business analyst, or closely related field beyond the requirement may substitute for the required Associate's degree. Experience: Graduation from an accredited college or university with a Bachelor's degree may substitute for one year of work experience, and a Master's degree may substitute for an additional year of work experience as an application developer, computer support specialist, business analyst, or closely related field, totaling 2 years of maximum substitution. PREFERRED QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in computer science, business administration, management information systems, or related fields, OR an Associate's degree from an accredited technical college, specializing in computer science technologies. Experience: Two years work experience in system application development, database administration, network troubleshooting, or related field. KNOWLEDGE, SKILLS AND ABILITIES BA I: Knowledge of current technological trends in software development and hardware architectures; Knowledge of various GUI and Non-GUI operating systems (i.e., Windows, Linux, and Mac); Knowledge of Microsoft Office Suites (e.g., Word, Excel, PowerPoint, PowerBI, etc.); Knowledge of basic computer troubleshooting; Knowledge of C#, Visual Basic, Java, Pascal, Python, or similar application development languages; Knowledge of HTML, CSS, JavaScript, jQuery, or similar web development languages; Knowledge of Microsoft Visual Studio, Eclipse, NetBeans, or similar development environments; Knowledge of Microsoft IIS, Apache, Microsoft SQL Server, MySQL, and other server software; Knowledge of software development life cycle and systems development life cycle concepts; Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources; Knowledge of project management principles and practices; BA II: Knowledge of BA I; PLUS: Knowledge of fisheries sampling methodologies; Knowledge of network topologies and related equipment and software; Knowledge of basic network troubleshooting; Knowledge of SaaS, PaaS, and XaaS; BA III: Knowledge of BA II; PLUS: Knowledge of fisheries management and hatcheries operational protocols; Knowledge of SAS, R, or similar statistical analysis tool; Knowledge of project management principles and practices related to software development (i.e., Agile, Waterfall, RAD, etc.); Knowledge of ArcGIS, QGIS, or similar geographical analysis tool; Knowledge of fisheries survey design; Knowledge of data analysis and statistical analysis of fisheries data; Knowledge of software development life cycle and systems development life cycle concepts; Knowledge of data centric application design, development, deployment, documentation, and support; BA I: Skill in the use of MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in troubleshooting Windows operating systems or other similar computer operating systems; Skill in C#, Visual Basic, Java, Pascal, Python, or similar application development languages; Skill in HTML, CSS, JavaScript, jQuery, or similar web development languages; Skill in writing complex SQL statements; Skill in installing, maintaining, moving, upgrading, and troubleshooting new and existing hardware and software; Skill in using Microsoft Visual Studio, Eclipse, NetBeans, or similar development environments; Skill in managing Microsoft IIS, Apache, Microsoft SQL Server, MySQL, and other server software; Skill in business analysis methodologies; Skill in analyzing and evaluating complex information technology applications, policies, and issues; Skill in developing creative and workable solutions to complex problems and issues; BA II: Skills of BA I; PLUS: Skill in setting up and maintaining various sized networks; Skill in developing platform specific, web based, and SaaS applications; Skill in analyzing and designing relational database for data centric applications; Skill in using various SQL and Ad hoc/Query and Reporting tools; BA III: Skills of BA II; PLUS: Skill in using SAS, R, or similar statistical analysis tool; Skill in using ArcGIS, QGIS, or similar geographical analysis tool; Skill in entity relationship diagramming, table normalization, database schema development, and data migration for large relational databases; Skill in data centric application design, development, deployment, and support; Skill in data analysis and statistical analysis of fisheries data; BA I: Ability to work as a member of a team; Ability to write computer code to perform multi-step processes in a logical way; Ability to interpret technical information relating to computer programming and other areas of data processing; Ability to write data centric applications and systems for data collection and reporting; Ability to analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications; Ability to translate user/business needs into a technical style; Ability to communicate technical instructions to system users; Ability to exercise sound judgment in making critical decisions; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) business analysis work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; BA II: Abilities of BA I; PLUS: Ability to perform complex (journey-level) business analysis work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; BA III: Abilities of BA II; PLUS: Ability to supervise the work of others; Ability to design, test, deploy, and debug data centric applications; Ability to analyze, evaluate, and integrate business rules into system requirements; Ability to serve as project lead on projects; Ability to perform advanced (senior-level) business analysis work Ability to work under minimal supervision, with considerable latitude for the use of initiative and independent judgement. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 15% with possible overnight stays; Required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Sep 28, 2023, 11:59:00 PM
Aug 26, 2023
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Information Security Analyst I-III Army 17C, 25B, 250, 170A, 170B, 255A, 255N, 255N, 2555, 17A, 17B, 17X, 26A, 26B, 262 Information Security Analyst I-III Navy CT, CTI, CTM, CTN, CTR, IS, IT, ITS, 181X,182X,183X, 184X, 681X, 682X, 683X, 781X, 782X, 783X, 784X Information Security Analyst I-III Coast Guard IS, IT, CYB10, CYB11, CYB12, CYB13, CYB14, ISM, ISS Information Security Analyst I-III Marine Corps 0631, 0639, 3679, 0681, 1711, 1721, 1799, 2611, 2612, 2613, 2653, 2659, 0605, 0630, 0670, 1702, 1705, 1710, 1720,8055, 8858 Information Security Analyst I-III Air Force 184X1, 1D7X1, 3DOX2, 3DOX3, 3D1X2, 14NX, 17CO17DX, 17SX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brian Van Zee, (254) 867-7974 PHYSICAL WORK ADDRESS: TPWD Inland Fisheries - Management and Conservation, 11942 FM 848 Building A, Suite 400 Tyler, TX 75707 GENERAL DESCRIPTION Under the direction of the Regional Director, this position performs business analysis work involving gathering, developing, and documenting user requirements; reviewing, assessing, and developing business processes; creating and validating user acceptance testing; performing post-implementation support of systems; and providing support for the systems development life cycle. Including analyzing user requirements to automate or improve existing systems. Reviews, assesses, and develops computer system capabilities and business processes. Provides consultation, documentation, and direction for analysis, design, configuration, testing, and policy implementation within systems. Assists with system application development, system analysis, and software and hardware support to users of systems and applications. Participates in user acceptance and testing of system functionality. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Computer coding, analytical, customer service, and teamwork skills are essential for this position. The selected candidate has the option to select his/her physical work location, but works closely with other Inland Fisheries analysts and biologists across the state. These physical work locations are as follows: 1) Tyler Regional Office: 11942 FM 848, Building F, Tyler , TX 75707 2) Waco Regional Office: 1601 E. Crest Drive, Waco, TX 76705 3) San Marcos Regional Office: 505 Staples Rd, San Marcos, TX 78666 4) Austin HQ: 4200 Smith School Rd, Austin, TX 78744 Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with an Associate's degree or higher in computer science, business administration, management information systems, or related field. Experience: Information Technology Business Analyst (BA) I: No experience required. BA II: Three years work experience as an application developer, computer support specialist, business analyst, or closely related field. BA III: Six years work experience as an application developer, computer support specialist, business analyst, or closely related field. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS Education: Two years of work experience as an application developer, computer support specialist, business analyst, or closely related field beyond the requirement may substitute for the required Associate's degree. Experience: Graduation from an accredited college or university with a Bachelor's degree may substitute for one year of work experience, and a Master's degree may substitute for an additional year of work experience as an application developer, computer support specialist, business analyst, or closely related field, totaling 2 years of maximum substitution. PREFERRED QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in computer science, business administration, management information systems, or related fields, OR an Associate's degree from an accredited technical college, specializing in computer science technologies. Experience: Two years work experience in system application development, database administration, network troubleshooting, or related field. KNOWLEDGE, SKILLS AND ABILITIES BA I: Knowledge of current technological trends in software development and hardware architectures; Knowledge of various GUI and Non-GUI operating systems (i.e., Windows, Linux, and Mac); Knowledge of Microsoft Office Suites (e.g., Word, Excel, PowerPoint, PowerBI, etc.); Knowledge of basic computer troubleshooting; Knowledge of C#, Visual Basic, Java, Pascal, Python, or similar application development languages; Knowledge of HTML, CSS, JavaScript, jQuery, or similar web development languages; Knowledge of Microsoft Visual Studio, Eclipse, NetBeans, or similar development environments; Knowledge of Microsoft IIS, Apache, Microsoft SQL Server, MySQL, and other server software; Knowledge of software development life cycle and systems development life cycle concepts; Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources; Knowledge of project management principles and practices; BA II: Knowledge of BA I; PLUS: Knowledge of fisheries sampling methodologies; Knowledge of network topologies and related equipment and software; Knowledge of basic network troubleshooting; Knowledge of SaaS, PaaS, and XaaS; BA III: Knowledge of BA II; PLUS: Knowledge of fisheries management and hatcheries operational protocols; Knowledge of SAS, R, or similar statistical analysis tool; Knowledge of project management principles and practices related to software development (i.e., Agile, Waterfall, RAD, etc.); Knowledge of ArcGIS, QGIS, or similar geographical analysis tool; Knowledge of fisheries survey design; Knowledge of data analysis and statistical analysis of fisheries data; Knowledge of software development life cycle and systems development life cycle concepts; Knowledge of data centric application design, development, deployment, documentation, and support; BA I: Skill in the use of MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in troubleshooting Windows operating systems or other similar computer operating systems; Skill in C#, Visual Basic, Java, Pascal, Python, or similar application development languages; Skill in HTML, CSS, JavaScript, jQuery, or similar web development languages; Skill in writing complex SQL statements; Skill in installing, maintaining, moving, upgrading, and troubleshooting new and existing hardware and software; Skill in using Microsoft Visual Studio, Eclipse, NetBeans, or similar development environments; Skill in managing Microsoft IIS, Apache, Microsoft SQL Server, MySQL, and other server software; Skill in business analysis methodologies; Skill in analyzing and evaluating complex information technology applications, policies, and issues; Skill in developing creative and workable solutions to complex problems and issues; BA II: Skills of BA I; PLUS: Skill in setting up and maintaining various sized networks; Skill in developing platform specific, web based, and SaaS applications; Skill in analyzing and designing relational database for data centric applications; Skill in using various SQL and Ad hoc/Query and Reporting tools; BA III: Skills of BA II; PLUS: Skill in using SAS, R, or similar statistical analysis tool; Skill in using ArcGIS, QGIS, or similar geographical analysis tool; Skill in entity relationship diagramming, table normalization, database schema development, and data migration for large relational databases; Skill in data centric application design, development, deployment, and support; Skill in data analysis and statistical analysis of fisheries data; BA I: Ability to work as a member of a team; Ability to write computer code to perform multi-step processes in a logical way; Ability to interpret technical information relating to computer programming and other areas of data processing; Ability to write data centric applications and systems for data collection and reporting; Ability to analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications; Ability to translate user/business needs into a technical style; Ability to communicate technical instructions to system users; Ability to exercise sound judgment in making critical decisions; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) business analysis work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; BA II: Abilities of BA I; PLUS: Ability to perform complex (journey-level) business analysis work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; BA III: Abilities of BA II; PLUS: Ability to supervise the work of others; Ability to design, test, deploy, and debug data centric applications; Ability to analyze, evaluate, and integrate business rules into system requirements; Ability to serve as project lead on projects; Ability to perform advanced (senior-level) business analysis work Ability to work under minimal supervision, with considerable latitude for the use of initiative and independent judgement. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 15% with possible overnight stays; Required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Sep 28, 2023, 11:59:00 PM
Monterey County Human Resources
Salinas, California, United States
Position Description Exam: #20/14P32/05ND Final Filing Date: Open Until Filled Priority Screening Date: Friday, June 30, 2023 All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis. DESCRIPTION: The Monterey County Auditor-Controller's Office seeks a results-oriented individual who will support management and the business needs of the County through the Enterprise Resource Planning (ERP) System, which includes Human Resources/Payroll, Financial, and Budget Preparation components. The ERP Business Analyst has a high degree of interaction with management, County staff, vendors, and consultants. The incumbent must represent the Auditor-Controller's Office with tact, diplomacy, and professionalism. DEPARTMENT : The Auditor-Controller is an elected official who provides the County of Monterey with financial leadership and expert advice on a wide range of fiscal matters and advocates financial integrity and accountability in all County business practices. The department consists of five divisions: Administration, Systems, General Accounting, Internal Audit, and Disbursements (Accounts Payable, Payroll, and Property Tax). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties PARAMOUNT DUTIES: Creates, documents and maintains County business processes; sets and maintains application level security; develops and administers security definitions and profiles. Coordinates with information technology and end users to determine patches/updated logic and application upgrades implementation; tracks functional upgrades in new releases of ERP software; educates end users on new functionality and implements new functionality upon request, Develops training curriculum and conducts training sessions. Consults and coordinates with information technology and/or system vendors to resolve application/system and equipment problems. Responds to end user requests for assistance. Translates County business requirements into business solutions utilizing ERP system functionality; acts as liaison between executive and management staff, end users, and information technology staff to design and configure business solutions to ensure business requirements have been met. Creates and maintains table driven business rules and other ERP application configuration settings. Develops and manages project plans to implement business solutions; monitors and communicates progress of project. Creates custom program designs to be coded and tested by information technology; develops and coordinates acceptance criteria with end users. Develops, with end users, test plans and procedures for implementation of added functionality, custom programs, and software upgrades and system patches; coordinates with information technology to test patches/updated logic and overall application upgrades. Creates end user reports utilizing the vendor's report writer and query tools; automates business process by using application workflow technology. Visit the Monterey County website to view the complete Job Description: https://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE IDEAL CANDIDATE : Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough knowledge of: ERP System modules in finance, and/or accounting, and/or budgeting, and/or human resources, and/or payroll, and/or property tax. Business Process Reengineering (BPR). ERP business solution implementation. Problem diagnosis and troubleshooting techniques. Working knowledge of: Relational database theory and design. Security methods for managing ERP system access. Principles and practices of training. Principles and methods of automated records system management. Web-based business processes; such as, recruitment, procurement, employee self-serve, etc. Skill and Ability to: Develop, communicate and execute detailed project plans. Define and document business requirements. Configure ERP application or create custom software designs. Create reports utilizing ERP application reporting tools. Establish and maintain effective working relationships and maintain high levels of customer service. Communicate effectively both orally and in writing; follow oral and written instructions. Read, understand, interpret and apply ERP system manuals. Work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established deadlines. Log and track new releases of software, associated functional upgrades and software patches. Coordinate implementation of new software releases, functional upgrades and software patches with information technology and end users. Write clear and concise instructions and training plans. Microsoft Office software including Access, Power Point, Excel and Word. Examples of Experience/Education/Training The knowledge, skills, and abilities listed above may be acquired through various types of experience, education or training. Typical ways to acquire the required knowledge, skills, and abilities are listed below: Completion of all coursework leading to a Bachelor's degree in Computer Science, Business Administration, Public Administration, Finance, Accounting, or a related field AND Three years of experience in business systems analysis, design or management OR A graduate level degree in Computer Science, Business Administration, Public Administration, Finance, or a related field AND One year of experience in business system analysis, design, or management Additional Information BENEFITS Monterey County offers an excellent benefits package. To view the "X" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES As a condition of employment, prospective employees will be required to submit to a background investigation to include fingerprinting and a credit check and may include a review of information concerning present and/or prior employment, driving record, and record of a criminal conviction. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. If you believe you possess a disability that would require test accommodation, please call Nairi Davis at (831) 755-5092. APPLICATION & SELECTION PROCEDURES Apply On-line! Our Website: http://agency.governmentjobs.com/montereycounty Applications may be obtained from and submitted to: Monterey County Auditor-Controller Department Attn: Nairi Davis, Senior Personnel Analyst 168 W. Alisal Street, 3rd Floor, Salinas, CA 93901 Email: davisn@co.monterey.ca.us Phone: (831) 755-5092 The selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include: A completed County of Monterey Employment Application Responses to all the Supplemental Questions Priority Screening Date: Friday, June 30, 2023 All application materials must be received by the priority screen date for a guaranteed review. Applications received after this priority screen date will be considered on an as needed basis until the position is filled. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-5092. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
Aug 29, 2023
Full Time
Position Description Exam: #20/14P32/05ND Final Filing Date: Open Until Filled Priority Screening Date: Friday, June 30, 2023 All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis. DESCRIPTION: The Monterey County Auditor-Controller's Office seeks a results-oriented individual who will support management and the business needs of the County through the Enterprise Resource Planning (ERP) System, which includes Human Resources/Payroll, Financial, and Budget Preparation components. The ERP Business Analyst has a high degree of interaction with management, County staff, vendors, and consultants. The incumbent must represent the Auditor-Controller's Office with tact, diplomacy, and professionalism. DEPARTMENT : The Auditor-Controller is an elected official who provides the County of Monterey with financial leadership and expert advice on a wide range of fiscal matters and advocates financial integrity and accountability in all County business practices. The department consists of five divisions: Administration, Systems, General Accounting, Internal Audit, and Disbursements (Accounts Payable, Payroll, and Property Tax). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties PARAMOUNT DUTIES: Creates, documents and maintains County business processes; sets and maintains application level security; develops and administers security definitions and profiles. Coordinates with information technology and end users to determine patches/updated logic and application upgrades implementation; tracks functional upgrades in new releases of ERP software; educates end users on new functionality and implements new functionality upon request, Develops training curriculum and conducts training sessions. Consults and coordinates with information technology and/or system vendors to resolve application/system and equipment problems. Responds to end user requests for assistance. Translates County business requirements into business solutions utilizing ERP system functionality; acts as liaison between executive and management staff, end users, and information technology staff to design and configure business solutions to ensure business requirements have been met. Creates and maintains table driven business rules and other ERP application configuration settings. Develops and manages project plans to implement business solutions; monitors and communicates progress of project. Creates custom program designs to be coded and tested by information technology; develops and coordinates acceptance criteria with end users. Develops, with end users, test plans and procedures for implementation of added functionality, custom programs, and software upgrades and system patches; coordinates with information technology to test patches/updated logic and overall application upgrades. Creates end user reports utilizing the vendor's report writer and query tools; automates business process by using application workflow technology. Visit the Monterey County website to view the complete Job Description: https://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE IDEAL CANDIDATE : Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough knowledge of: ERP System modules in finance, and/or accounting, and/or budgeting, and/or human resources, and/or payroll, and/or property tax. Business Process Reengineering (BPR). ERP business solution implementation. Problem diagnosis and troubleshooting techniques. Working knowledge of: Relational database theory and design. Security methods for managing ERP system access. Principles and practices of training. Principles and methods of automated records system management. Web-based business processes; such as, recruitment, procurement, employee self-serve, etc. Skill and Ability to: Develop, communicate and execute detailed project plans. Define and document business requirements. Configure ERP application or create custom software designs. Create reports utilizing ERP application reporting tools. Establish and maintain effective working relationships and maintain high levels of customer service. Communicate effectively both orally and in writing; follow oral and written instructions. Read, understand, interpret and apply ERP system manuals. Work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established deadlines. Log and track new releases of software, associated functional upgrades and software patches. Coordinate implementation of new software releases, functional upgrades and software patches with information technology and end users. Write clear and concise instructions and training plans. Microsoft Office software including Access, Power Point, Excel and Word. Examples of Experience/Education/Training The knowledge, skills, and abilities listed above may be acquired through various types of experience, education or training. Typical ways to acquire the required knowledge, skills, and abilities are listed below: Completion of all coursework leading to a Bachelor's degree in Computer Science, Business Administration, Public Administration, Finance, Accounting, or a related field AND Three years of experience in business systems analysis, design or management OR A graduate level degree in Computer Science, Business Administration, Public Administration, Finance, or a related field AND One year of experience in business system analysis, design, or management Additional Information BENEFITS Monterey County offers an excellent benefits package. To view the "X" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES As a condition of employment, prospective employees will be required to submit to a background investigation to include fingerprinting and a credit check and may include a review of information concerning present and/or prior employment, driving record, and record of a criminal conviction. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. If you believe you possess a disability that would require test accommodation, please call Nairi Davis at (831) 755-5092. APPLICATION & SELECTION PROCEDURES Apply On-line! Our Website: http://agency.governmentjobs.com/montereycounty Applications may be obtained from and submitted to: Monterey County Auditor-Controller Department Attn: Nairi Davis, Senior Personnel Analyst 168 W. Alisal Street, 3rd Floor, Salinas, CA 93901 Email: davisn@co.monterey.ca.us Phone: (831) 755-5092 The selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include: A completed County of Monterey Employment Application Responses to all the Supplemental Questions Priority Screening Date: Friday, June 30, 2023 All application materials must be received by the priority screen date for a guaranteed review. Applications received after this priority screen date will be considered on an as needed basis until the position is filled. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-5092. http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Description: Job No: 530462; 8/25/2023 BUSINESS ANALYST II Administrative Analyst Specialist Exempt Administration and Finance/Special Projects Salary Range : $4170 - $7545/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will support the department of Business Services and Administration and Finance in providing end user application support in the area’s upgrades, new implementations, problem resolution, reporting (creation and modification), system processes, and training on various Administration and Finance applications (e.g., PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc.). This position will: assist in gathering and analyzing data to support decision-making process; assist in project management; coordinate with departmental team; test business processes and recommend improvements; identify automation opportunities; create reports, dashboards, and visualizations; communicate and validate requirements, develop and maintain reporting tools, and perform data discovery analysis, and modeling. The incumbent will work closely with stakeholders across the university, to develop and implement strategies that align with the campus’ and division's strategic plan, initiatives and end goals. The incumbent will assist in reviewing and analyzing data to assist decision-making for data informed decisions. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university and/or equivalent training and three years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Understanding of strategic planning processes and the ability to contribute to data-informed decision-making. Expert knowledge and experience with relational databases, database query (SQL), and reporting tools. Experience with: PeopleSoft, Datawarehouse, Onbase, and AdobeSign; Microsoft Office Suite; and data analysis tools such as Tableau or Power BI. Project management skills including excellent problem identification and resolution skills and strong analytical and organizational skills. Detail oriented, with the ability to: interpret and analyze complex data; manage multiple projects simultaneously and produce accurate reports and documentation. Ability to think strategically and align departmental strategies with organizational goals. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree from an accredited four-year college or university in Information Technology, Computers and Information Systems, Business Administration, or a related field. Knowledge of administration and financial business practices, policies and procedures in higher education. Closing Date : Review of applications will begin on September 8, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: Open until filled
Aug 29, 2023
Full Time
Description: Job No: 530462; 8/25/2023 BUSINESS ANALYST II Administrative Analyst Specialist Exempt Administration and Finance/Special Projects Salary Range : $4170 - $7545/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will support the department of Business Services and Administration and Finance in providing end user application support in the area’s upgrades, new implementations, problem resolution, reporting (creation and modification), system processes, and training on various Administration and Finance applications (e.g., PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc.). This position will: assist in gathering and analyzing data to support decision-making process; assist in project management; coordinate with departmental team; test business processes and recommend improvements; identify automation opportunities; create reports, dashboards, and visualizations; communicate and validate requirements, develop and maintain reporting tools, and perform data discovery analysis, and modeling. The incumbent will work closely with stakeholders across the university, to develop and implement strategies that align with the campus’ and division's strategic plan, initiatives and end goals. The incumbent will assist in reviewing and analyzing data to assist decision-making for data informed decisions. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university and/or equivalent training and three years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Understanding of strategic planning processes and the ability to contribute to data-informed decision-making. Expert knowledge and experience with relational databases, database query (SQL), and reporting tools. Experience with: PeopleSoft, Datawarehouse, Onbase, and AdobeSign; Microsoft Office Suite; and data analysis tools such as Tableau or Power BI. Project management skills including excellent problem identification and resolution skills and strong analytical and organizational skills. Detail oriented, with the ability to: interpret and analyze complex data; manage multiple projects simultaneously and produce accurate reports and documentation. Ability to think strategically and align departmental strategies with organizational goals. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree from an accredited four-year college or university in Information Technology, Computers and Information Systems, Business Administration, or a related field. Knowledge of administration and financial business practices, policies and procedures in higher education. Closing Date : Review of applications will begin on September 8, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: Open until filled
Business Analyst (Claims) Job Description Department(s): Claims Administration Reports to: Manager Claims FLSA status: Non-Exempt Salary Grade: J - $65,000 - $106,106 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, August 9, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position Under general supervision, the Business Analyst (Claims) will identify and design solutions within Claims Administration processes. The incumbent will interpret regulatory letters and memos to identify the impact on claims processes. The Business Analyst (Claims) will be responsible for implementation of changes through project management, system configuration and User Acceptance Testing (UAT). The incumbent will work independently and perform more complex analytical and administrative responsibilities. The incumbent will exercise discretion and judgment and may coordinate a function and the work of others within the program or representing the program/project. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Works in conjunction with the Claims Administration team, Contracting, Provider Relations, Coding Initiatives and/or Information Technology Systems to implement benefit or process changes that impact system configuration due to federal and state notices. Performs system research and testing to ensure regulatory, coding, contract updates and configuration changes are producing expected results; ensures that all documentation accurately reflects the current status of changes and outstanding issues identified during testing. Create business user test scenarios and testing schedules, including time estimates and deadlines, monitor milestone completion, track all phases of testing and provide timely reporting of issues that impact the testing progress. Communicates to the Claims Administration management team, training and staff regarding any system enhancements or changes, which includes any process deficiencies identified from claims look-back analysis and UAT. Assists the Claims Administration management team in identifying training and development of desktop procedures and policies for the Medi-Cal and Medicare lines of business impacted by system and/or regulatory changes. Provides analytical support and technical expertise on requests for information from executives, directors and other staff regarding claims. Remains updated on state and federal health care environment, identifying impacts to CalOptima Health programs and claims processes utilizing MedLearn, Centers for Medicare & Medicaid Services (CMS) Updates, Medi-Cal Provider Bulletins, Medi-Cal manuals and Industry Collaboration Effort (ICE). Reviews ad-hoc analysis and generates reports as requested. Collaborates with Claims Administration management process improvement, project management and Training Program Coordinator to identify process improvement opportunities. Partners with trainer and Claims Administration management team to create or update document processes and procedures. Serves as subject matter expert with end-to-end claims adjudication/processing. Facilitates communication on claims related topics. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Business Administration, Management or related field required. 2 years of both Medicare and Medi-Cal claims adjudication experience required, including experience with Current Procedural Terminology (CPT-4), Healthcare Common Procedure Coding System (HCPC) coding and International Classification of Diseases (ICD-10). An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift some office supply boxes or laptop case. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and comfortable office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4344 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9a941db1dfb7b64f8dcc6c2d9526dc03
Aug 29, 2023
Full Time
Business Analyst (Claims) Job Description Department(s): Claims Administration Reports to: Manager Claims FLSA status: Non-Exempt Salary Grade: J - $65,000 - $106,106 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, August 9, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position Under general supervision, the Business Analyst (Claims) will identify and design solutions within Claims Administration processes. The incumbent will interpret regulatory letters and memos to identify the impact on claims processes. The Business Analyst (Claims) will be responsible for implementation of changes through project management, system configuration and User Acceptance Testing (UAT). The incumbent will work independently and perform more complex analytical and administrative responsibilities. The incumbent will exercise discretion and judgment and may coordinate a function and the work of others within the program or representing the program/project. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Works in conjunction with the Claims Administration team, Contracting, Provider Relations, Coding Initiatives and/or Information Technology Systems to implement benefit or process changes that impact system configuration due to federal and state notices. Performs system research and testing to ensure regulatory, coding, contract updates and configuration changes are producing expected results; ensures that all documentation accurately reflects the current status of changes and outstanding issues identified during testing. Create business user test scenarios and testing schedules, including time estimates and deadlines, monitor milestone completion, track all phases of testing and provide timely reporting of issues that impact the testing progress. Communicates to the Claims Administration management team, training and staff regarding any system enhancements or changes, which includes any process deficiencies identified from claims look-back analysis and UAT. Assists the Claims Administration management team in identifying training and development of desktop procedures and policies for the Medi-Cal and Medicare lines of business impacted by system and/or regulatory changes. Provides analytical support and technical expertise on requests for information from executives, directors and other staff regarding claims. Remains updated on state and federal health care environment, identifying impacts to CalOptima Health programs and claims processes utilizing MedLearn, Centers for Medicare & Medicaid Services (CMS) Updates, Medi-Cal Provider Bulletins, Medi-Cal manuals and Industry Collaboration Effort (ICE). Reviews ad-hoc analysis and generates reports as requested. Collaborates with Claims Administration management process improvement, project management and Training Program Coordinator to identify process improvement opportunities. Partners with trainer and Claims Administration management team to create or update document processes and procedures. Serves as subject matter expert with end-to-end claims adjudication/processing. Facilitates communication on claims related topics. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Business Administration, Management or related field required. 2 years of both Medicare and Medi-Cal claims adjudication experience required, including experience with Current Procedural Terminology (CPT-4), Healthcare Common Procedure Coding System (HCPC) coding and International Classification of Diseases (ICD-10). An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift some office supply boxes or laptop case. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and comfortable office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4344 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9a941db1dfb7b64f8dcc6c2d9526dc03
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Functional Business Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Registrar’s Office Appointment Type Temporary. The position will end on or before August 31, 2024. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full-Time(1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,858.00 Per Month ($70,296.00 Annually) Salary is commensurate with experience. Position Summary Reporting to and receiving direction from the Associate Registrar, the Functional Business Analyst works with the Academic Advisement and Smart Planner modules, analyzing requirements, and producing complex functional configuration for curriculum requirements, including testing and making annual updates. This position serves a subject matter expert (SME) who understands the business processes and functional needs of the Academic Advisement/Smart Planner module users, both within the Registrar’s Office and across campus. Responsibilities include configuration of PeopleSoft/Campus Solutions Academic Advisement, Smart Planner, and Degree Progress Report (DPR), coordinating testing and support, including liaising with Academic Planning, responding to departmental feedback, assisting with organization and maintenance of DPR and SP programs, and escalating technical issues. This position supports critical programs that students and advisors, as well as registrar staff, use in degree and graduation planning Position Information CODING AND TESTING ACADEMIC ADVISEMENT AND SMART PLANNER MODULES Perform administrative table set-up, including complex functional configuration, organization, and maintenance for General Education, major, and minor degree requirements, within the Academic Advisement and Smart Planner Modules to reflect new curriculum requirements as well as changes to existing requirements. Document and catalog changes and new builds. Analyze annual curriculum changes, and corresponding changes that need to be made to rules in Academic Advisement and/or Smart Planner, to ensure the two tools work properly together and accurately reflect current curriculum; encode needed changes into the rules once properly vetted. Serve as an internal consultant to functional users in matters pertaining to the PeopleSoft Academic Advisement and Smart Planner Modules. Assist in identifying and analyzing module-related problems, and devising solutions. Work closely with functional users, as well as external consultants as needed. Maintain currency of knowledge in PeopleSoft Academic Advisement/Smart Planner Module, as needed by attending online or in-person training sessions, participating in Smart Planner systemwide calls GENERAL PROGRAM SUPPORT OF FUNCTIONAL PROCESSES IN REGISTRAR’S OFFICE Act as a resource to functional users within the Registrar’s Office, as well as to users across campus (including in Advising and Academic Planning). Prepare batch degree audits for students who applied to graduate at the end of each degree awarding cycle (for archival purposes). Perform daily batch updates in support of student record maintenance as needed for accurate degree planner and degree audit requirements (including student groups to control GE types). Develop and recommend procedure changes designed to increase end-user accuracy, efficiency, and effectiveness of systems to functional users and managers. Periodically provide business process mapping in collaboration with functional users and other department resources; develop documentation of these analyses on an ongoing basis. DATA REPORTING, ANALYSIS, COMMUNICATIONS Respond to customer requests for ad-hoc and standard reporting. Collaborate with all users as needed to ensure data integrity, quality and consistency within the assigned module, and across modules and careers. Provide in-person assistance in the One Stop, by phone/email, and at campus-wide events and activities (such as campus recruitment, retention, and outreach events and programs). Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups Preferred Qualifications Advanced degree preferably in computer science, mathematics, or a related technical field. Four years of experience with configuring, supporting or developing PeopleSoft and Advisement applications, or Smart Planner. Experience working with PeopleSoft reporting tools such as PSQuery. SQL experience in an Oracle Server environment preferred. Knowledge of IT systems in general and experience troubleshooting basic client and network issues as they relate to PeopleSoft access for proper escalation to other support teams. Experience using PeopleTools 8.x to understand PeopleSoft screen behavior and data models. Experience in project management, either as a project manager or functional lead Environmental/Physical/Special The incumbent works independently on ongoing graduation-related processes, contacting necessary analysts or support personal as needed. This position interfaces with students, faculty, staff, and advisors, either in person or via phone, email or written correspondence. The incumbent must be able to work with little direct supervision, and be able to coordinate projects with staff in the Registrar’s Office as well as the advising community and academic departments. Sustained computer use. Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events during work hours. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Aug 25, 2023
Full Time
Description: Working Title Functional Business Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Registrar’s Office Appointment Type Temporary. The position will end on or before August 31, 2024. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full-Time(1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,858.00 Per Month ($70,296.00 Annually) Salary is commensurate with experience. Position Summary Reporting to and receiving direction from the Associate Registrar, the Functional Business Analyst works with the Academic Advisement and Smart Planner modules, analyzing requirements, and producing complex functional configuration for curriculum requirements, including testing and making annual updates. This position serves a subject matter expert (SME) who understands the business processes and functional needs of the Academic Advisement/Smart Planner module users, both within the Registrar’s Office and across campus. Responsibilities include configuration of PeopleSoft/Campus Solutions Academic Advisement, Smart Planner, and Degree Progress Report (DPR), coordinating testing and support, including liaising with Academic Planning, responding to departmental feedback, assisting with organization and maintenance of DPR and SP programs, and escalating technical issues. This position supports critical programs that students and advisors, as well as registrar staff, use in degree and graduation planning Position Information CODING AND TESTING ACADEMIC ADVISEMENT AND SMART PLANNER MODULES Perform administrative table set-up, including complex functional configuration, organization, and maintenance for General Education, major, and minor degree requirements, within the Academic Advisement and Smart Planner Modules to reflect new curriculum requirements as well as changes to existing requirements. Document and catalog changes and new builds. Analyze annual curriculum changes, and corresponding changes that need to be made to rules in Academic Advisement and/or Smart Planner, to ensure the two tools work properly together and accurately reflect current curriculum; encode needed changes into the rules once properly vetted. Serve as an internal consultant to functional users in matters pertaining to the PeopleSoft Academic Advisement and Smart Planner Modules. Assist in identifying and analyzing module-related problems, and devising solutions. Work closely with functional users, as well as external consultants as needed. Maintain currency of knowledge in PeopleSoft Academic Advisement/Smart Planner Module, as needed by attending online or in-person training sessions, participating in Smart Planner systemwide calls GENERAL PROGRAM SUPPORT OF FUNCTIONAL PROCESSES IN REGISTRAR’S OFFICE Act as a resource to functional users within the Registrar’s Office, as well as to users across campus (including in Advising and Academic Planning). Prepare batch degree audits for students who applied to graduate at the end of each degree awarding cycle (for archival purposes). Perform daily batch updates in support of student record maintenance as needed for accurate degree planner and degree audit requirements (including student groups to control GE types). Develop and recommend procedure changes designed to increase end-user accuracy, efficiency, and effectiveness of systems to functional users and managers. Periodically provide business process mapping in collaboration with functional users and other department resources; develop documentation of these analyses on an ongoing basis. DATA REPORTING, ANALYSIS, COMMUNICATIONS Respond to customer requests for ad-hoc and standard reporting. Collaborate with all users as needed to ensure data integrity, quality and consistency within the assigned module, and across modules and careers. Provide in-person assistance in the One Stop, by phone/email, and at campus-wide events and activities (such as campus recruitment, retention, and outreach events and programs). Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups Preferred Qualifications Advanced degree preferably in computer science, mathematics, or a related technical field. Four years of experience with configuring, supporting or developing PeopleSoft and Advisement applications, or Smart Planner. Experience working with PeopleSoft reporting tools such as PSQuery. SQL experience in an Oracle Server environment preferred. Knowledge of IT systems in general and experience troubleshooting basic client and network issues as they relate to PeopleSoft access for proper escalation to other support teams. Experience using PeopleTools 8.x to understand PeopleSoft screen behavior and data models. Experience in project management, either as a project manager or functional lead Environmental/Physical/Special The incumbent works independently on ongoing graduation-related processes, contacting necessary analysts or support personal as needed. This position interfaces with students, faculty, staff, and advisors, either in person or via phone, email or written correspondence. The incumbent must be able to work with little direct supervision, and be able to coordinate projects with staff in the Registrar’s Office as well as the advising community and academic departments. Sustained computer use. Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events during work hours. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Description THIS POSITION MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Technology Business Analyst conducts meetings to capture project requirements and use cases. The position evaluates business processes, project requirements, and identifies areas for improvement. The position also evaluates on-premises and cloud software solutions, including commercial off-the-shelf (COTS) applications and related integrations. The position assists in the design, development, testing, integration, and customization of software applications. In addition, the position manages projects from requirements gathering to documentation and reporting. The Technology Business Analyst is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services Team. Examples of Duties Conducts project requirement gathering meetings to capture project requirements, use cases, and document findings. Evaluates business processes and project requirements; identifies areas for improvement. Converts project requirements into functional design specifications. Communicates project requirements to cross-functional team members and management. Reviews existing processes and workflows to identify areas needing improvement to be more efficient. Ensures solutions meet county business needs and project requirements. Serves as a liaison between stakeholders and the technology team. Coordinate with other Department of Technology Services divisions/teams and departments on application support project procurement and implementation. Coordinate with Purchasing and Contracts Manager to facilitate purchases and/or licensing of software or other products to fill the needs of departments. Directs design, testing, and documentation of applications through all phases of the development and support process and verifies results to ensure business and technical requirements are met. Promotes solutions that are highly secure, available, accessible, and that provide a positive user experience. Utilizes and promotes tools to assist with project management and to improve and optimize the software development lifecycle and application support. Acts as project manager on selected projects. Creates and maintains support documentation and procedures. Conducts meetings and presentations to share ideas and provide user training. Coordinates project dashboard creation and maintenance with team managers and executives. Develops and promotes best practices for all application development projects including security requirements, contractual requirements, source code documentation, error trapping, user-friendly error messages, logging, and auditing. Assists in the evaluation and selection of commercial off-the-shelf (COTS) software. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Regular and punctual attendance is required. Minimum Qualifications Bachelor's degree in related field and a minimum two years of experience in a related field; or an equivalent combination of education and related experience required. Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Business analysis certification or project management certification preferred. Familiarity with reporting software, business intelligence software, and Microsoft SQL. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Sep 20, 2023
Full Time
Description THIS POSITION MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Technology Business Analyst conducts meetings to capture project requirements and use cases. The position evaluates business processes, project requirements, and identifies areas for improvement. The position also evaluates on-premises and cloud software solutions, including commercial off-the-shelf (COTS) applications and related integrations. The position assists in the design, development, testing, integration, and customization of software applications. In addition, the position manages projects from requirements gathering to documentation and reporting. The Technology Business Analyst is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services Team. Examples of Duties Conducts project requirement gathering meetings to capture project requirements, use cases, and document findings. Evaluates business processes and project requirements; identifies areas for improvement. Converts project requirements into functional design specifications. Communicates project requirements to cross-functional team members and management. Reviews existing processes and workflows to identify areas needing improvement to be more efficient. Ensures solutions meet county business needs and project requirements. Serves as a liaison between stakeholders and the technology team. Coordinate with other Department of Technology Services divisions/teams and departments on application support project procurement and implementation. Coordinate with Purchasing and Contracts Manager to facilitate purchases and/or licensing of software or other products to fill the needs of departments. Directs design, testing, and documentation of applications through all phases of the development and support process and verifies results to ensure business and technical requirements are met. Promotes solutions that are highly secure, available, accessible, and that provide a positive user experience. Utilizes and promotes tools to assist with project management and to improve and optimize the software development lifecycle and application support. Acts as project manager on selected projects. Creates and maintains support documentation and procedures. Conducts meetings and presentations to share ideas and provide user training. Coordinates project dashboard creation and maintenance with team managers and executives. Develops and promotes best practices for all application development projects including security requirements, contractual requirements, source code documentation, error trapping, user-friendly error messages, logging, and auditing. Assists in the evaluation and selection of commercial off-the-shelf (COTS) software. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Regular and punctual attendance is required. Minimum Qualifications Bachelor's degree in related field and a minimum two years of experience in a related field; or an equivalent combination of education and related experience required. Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Business analysis certification or project management certification preferred. Familiarity with reporting software, business intelligence software, and Microsoft SQL. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION The IT Business Analyst reports to the Application Supervisor of Information Technology and partners with various internal stakeholders to gather requirements necessary to help drive positive change. This position is responsible for the translation of business requirements into technical requirements to be delivered, developed, and maintaining business requirement documents (BRD) throughout the process. This position will serve as a bridge between the technical teams, business stakeholders, and vendors, with a primary goal of providing value to the business, improving the quality of IT services, and process improvement. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains an extensive knowledge of the Information Technology application system's functionality while simultaneously maintaining a broad understanding of the services offered by various city-wide applications and how the two may correlate. This knowledge will be utilized as the foundation for renewed and consistently clear communication and interaction between internal departments and external customers. Acts as the single point of contact and liaison between the Information Technology Department and the customer Department regarding the organization, prioritization, and implementation of IT services modification requests, upgrades, and testing. Continuously builds on a strong working knowledge of Division processes to provide innovative and proactive guidance to staff regarding the integration and utilization of various software applications in coordination with the IT Department. Initiates research and locates data sources within applications which may be analyzed and interpreted to help realize improved operational efficiencies and communicating findings back to leadership. Coordinates and creates ad-hoc reports. Proactively pursues feedback from customers, identifies improvements, and implements enhancements to improve the customer experience and their interaction with Department applications. Creates application upgrades and testing plans with defect tracking for the Department, and coordinates system maintenance and upgrade activities with customers. Performs verification tests on systems related to new applications, upgrades, and updates into the test system to ensure continued functionality. Assists in the evaluation and selection of new software application integrations. Produces consistent, error-free work based on defined parameters. Complies with all written City policies and procedures. Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to meetings, trainings and City events as necessary. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to forge strong professional relationships with internal staff and external customers, in an outgoing and friendly way. Ability to maintain a holistic view of the overall system when working towards a specific solution. Skill in analyzing business processes and policies and creating recommendations for improvement. Ability to quickly gain job knowledge and technical competency through collaborative training and supportive coaching from management and peers. Possess excellent technical and analytical skills including experience with statistical analysis. Ability to thrive in a collaborative work environment. Offer helpful, organized, and supportive communication to employees, managers, and other members of the public. Ability to communicate clearly, both orally and in writing regarding job knowledge and expertise. Capable of maintaining a steady and consistent pace, promoting accuracy and quality throughout repetitive tasks. Possess an intermediate knowledge of SQL and Business Intelligence (BI) data mapping with the ability to create reports using Microsoft Report Builder. Exhibits flexibility and adaptability, especially during times of change. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's in Business Administration, Computer Science, Computer Information Systems or related scientific/technical discipline is required; supplemented by three (3) years of additional relevant work experience as a Business Analyst. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT Essential functions are regularly performed without exposure to adverse environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life and Accidental Death and Dismemberment Insurance, Long Term Disability Insurance, Legal Services, Flexible Spending Medical and Child Care, Employee Assistance Program, Supplemental Insurance; Paid Vacation and Sick Leave, Ten Paid Holidays. Texas Municipal Retirement System (TMRS) mandatory 7% employee contribution with City match of 2:1; 457 Deferred Compensation Plans; Tuition Reimbursement For more detailed information, please see the City of McKinney'ssummary of benefits by clicking on the link below: https://www.mckinneytexas.org/DocumentCenter/View/22145/2021-Benefits-Summary?bidId= Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION The IT Business Analyst reports to the Application Supervisor of Information Technology and partners with various internal stakeholders to gather requirements necessary to help drive positive change. This position is responsible for the translation of business requirements into technical requirements to be delivered, developed, and maintaining business requirement documents (BRD) throughout the process. This position will serve as a bridge between the technical teams, business stakeholders, and vendors, with a primary goal of providing value to the business, improving the quality of IT services, and process improvement. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains an extensive knowledge of the Information Technology application system's functionality while simultaneously maintaining a broad understanding of the services offered by various city-wide applications and how the two may correlate. This knowledge will be utilized as the foundation for renewed and consistently clear communication and interaction between internal departments and external customers. Acts as the single point of contact and liaison between the Information Technology Department and the customer Department regarding the organization, prioritization, and implementation of IT services modification requests, upgrades, and testing. Continuously builds on a strong working knowledge of Division processes to provide innovative and proactive guidance to staff regarding the integration and utilization of various software applications in coordination with the IT Department. Initiates research and locates data sources within applications which may be analyzed and interpreted to help realize improved operational efficiencies and communicating findings back to leadership. Coordinates and creates ad-hoc reports. Proactively pursues feedback from customers, identifies improvements, and implements enhancements to improve the customer experience and their interaction with Department applications. Creates application upgrades and testing plans with defect tracking for the Department, and coordinates system maintenance and upgrade activities with customers. Performs verification tests on systems related to new applications, upgrades, and updates into the test system to ensure continued functionality. Assists in the evaluation and selection of new software application integrations. Produces consistent, error-free work based on defined parameters. Complies with all written City policies and procedures. Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to meetings, trainings and City events as necessary. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to forge strong professional relationships with internal staff and external customers, in an outgoing and friendly way. Ability to maintain a holistic view of the overall system when working towards a specific solution. Skill in analyzing business processes and policies and creating recommendations for improvement. Ability to quickly gain job knowledge and technical competency through collaborative training and supportive coaching from management and peers. Possess excellent technical and analytical skills including experience with statistical analysis. Ability to thrive in a collaborative work environment. Offer helpful, organized, and supportive communication to employees, managers, and other members of the public. Ability to communicate clearly, both orally and in writing regarding job knowledge and expertise. Capable of maintaining a steady and consistent pace, promoting accuracy and quality throughout repetitive tasks. Possess an intermediate knowledge of SQL and Business Intelligence (BI) data mapping with the ability to create reports using Microsoft Report Builder. Exhibits flexibility and adaptability, especially during times of change. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's in Business Administration, Computer Science, Computer Information Systems or related scientific/technical discipline is required; supplemented by three (3) years of additional relevant work experience as a Business Analyst. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT Essential functions are regularly performed without exposure to adverse environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life and Accidental Death and Dismemberment Insurance, Long Term Disability Insurance, Legal Services, Flexible Spending Medical and Child Care, Employee Assistance Program, Supplemental Insurance; Paid Vacation and Sick Leave, Ten Paid Holidays. Texas Municipal Retirement System (TMRS) mandatory 7% employee contribution with City match of 2:1; 457 Deferred Compensation Plans; Tuition Reimbursement For more detailed information, please see the City of McKinney'ssummary of benefits by clicking on the link below: https://www.mckinneytexas.org/DocumentCenter/View/22145/2021-Benefits-Summary?bidId= Closing Date/Time: Continuous
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Description: Job No: 530477; 8/25/2023 BUSINESS ANALYST I Administrative Analyst Specialist Administration and Finance/Special Projects Salary Range: $3518 - $6791/Monthly Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions: Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will assist in analyzing and improving operational processes and procedures to optimize efficiency and performance within Administration and Finance. This position will collaborate with various departments and individuals to identify areas for improvement and develop effective solutions to enhance operational efficiencies within the unit; ensure operational processes are regularly reviewed and documented; analyze data and produce reports on operational performance; collaborate with cross-functional teams to implement best practices; assist in the development and maintenance of standard operating procedures (SOPs) and collaborate with management in developing and implementing new initiatives and strategies to improve overall operational efficiency; provide comprehensive support to the Administrative Operations Manager and Administration and Finance in areas such as data analytics, reporting, revenue forecasting, expenditure planning, and analysis; coordinate and track projects and initiatives; develop training materials; and establish effective communication and coordination mechanisms. Required Qualifications & Experience: Bachelor's degree from an accredited four-year college or university and/or equivalent training and one year of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Experience with Microsoft Office Suite. Experience with PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc. Excellent problem identification and resolution skills. Detail-oriented and the ability to produce accurate reports and documentation. Strong analytical skills and the ability to interpret and analyze complex data. Strong organizational skills and the ability to manage multiple projects simultaneously. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications: Bachelor’s degree from an accredited four-year college or university in Information Technology, Business Administration, or a related field. Experience with data analysis tools such as Tableau or Power BI is a plus. Knowledge of administration and financial business practices, policies and procedures in higher education. Understanding of enterprise systems, such as financials, budgets, human resources, and contracts. Closing Date: Review of applications will begin on September 8, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: Open until filled
Aug 26, 2023
Full Time
Description: Job No: 530477; 8/25/2023 BUSINESS ANALYST I Administrative Analyst Specialist Administration and Finance/Special Projects Salary Range: $3518 - $6791/Monthly Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions: Under the direction of the administrative operations manager in the division of Administration and Finance, the business analyst will assist in analyzing and improving operational processes and procedures to optimize efficiency and performance within Administration and Finance. This position will collaborate with various departments and individuals to identify areas for improvement and develop effective solutions to enhance operational efficiencies within the unit; ensure operational processes are regularly reviewed and documented; analyze data and produce reports on operational performance; collaborate with cross-functional teams to implement best practices; assist in the development and maintenance of standard operating procedures (SOPs) and collaborate with management in developing and implementing new initiatives and strategies to improve overall operational efficiency; provide comprehensive support to the Administrative Operations Manager and Administration and Finance in areas such as data analytics, reporting, revenue forecasting, expenditure planning, and analysis; coordinate and track projects and initiatives; develop training materials; and establish effective communication and coordination mechanisms. Required Qualifications & Experience: Bachelor's degree from an accredited four-year college or university and/or equivalent training and one year of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Experience with Microsoft Office Suite. Experience with PeopleSoft, Datawarehouse, Onbase, AdobeSign, etc. Excellent problem identification and resolution skills. Detail-oriented and the ability to produce accurate reports and documentation. Strong analytical skills and the ability to interpret and analyze complex data. Strong organizational skills and the ability to manage multiple projects simultaneously. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications: Bachelor’s degree from an accredited four-year college or university in Information Technology, Business Administration, or a related field. Experience with data analysis tools such as Tableau or Power BI is a plus. Knowledge of administration and financial business practices, policies and procedures in higher education. Understanding of enterprise systems, such as financials, budgets, human resources, and contracts. Closing Date: Review of applications will begin on September 8, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: Open until filled
General Summary
Link to Alt Text - Class Specifications | Public Safety Business Analyst | Class Spec Details (governmentjobs.com)
Essential Duties & Responsibilities
Minimum and Preferred Entrance Qualifications
Sep 12, 2023
Full Time
General Summary
Link to Alt Text - Class Specifications | Public Safety Business Analyst | Class Spec Details (governmentjobs.com)
Essential Duties & Responsibilities
Minimum and Preferred Entrance Qualifications
CA CORRECTIONAL HEALTH CARE SERVICES
Elk Grove, California, United States
Information Technology Specialist I - Business Analyst - 352805 $71,520 - $115,716 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist I position in the Information Technology Services Division. Under the direction of the Information Technology (IT) Supervisor II, the IT Specialist I, serves as the Business Analyst, demonstrating an in-depth understanding and level of expertise of Application Services and Technologies, performs the most complex business analyst tasks timely and independently; may act as a project leader, scrum master on assigned activities related to the development and maintenance of application services and technologies. Supports enterprise application development efforts which may include planning, analysis, design, development, testing, and deployment, user training, and troubleshooting to perform a wide variety of tasks requiring regular innovative problem-solving. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Resume is REQUIRED. This position is posted until filled. The internal cutoff dates for applications are: 2/6/23 2/21/23 3/7/23 3/21/23 4/4/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=352805 Please review the appropriate bulletin/assessment on the Bulletin for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Aug 29, 2023
Full Time
Information Technology Specialist I - Business Analyst - 352805 $71,520 - $115,716 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist I position in the Information Technology Services Division. Under the direction of the Information Technology (IT) Supervisor II, the IT Specialist I, serves as the Business Analyst, demonstrating an in-depth understanding and level of expertise of Application Services and Technologies, performs the most complex business analyst tasks timely and independently; may act as a project leader, scrum master on assigned activities related to the development and maintenance of application services and technologies. Supports enterprise application development efforts which may include planning, analysis, design, development, testing, and deployment, user training, and troubleshooting to perform a wide variety of tasks requiring regular innovative problem-solving. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Resume is REQUIRED. This position is posted until filled. The internal cutoff dates for applications are: 2/6/23 2/21/23 3/7/23 3/21/23 4/4/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=352805 Please review the appropriate bulletin/assessment on the Bulletin for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary Reporting to the Director of Graduate Enrollment Management, with limited direction from the Director of Graduate Admissions and Program Evaluations, the Business Analyst will perform a full range of complex tasks related to process support with technical analysis and implementation for Graduate Enrollment Management (GEM), Graduate Admissions and Program Evaluations (GAPE), and the College of Graduate Studies (CGS) at large. Working independently but under general supervision, the incumbent is responsible for analysis, communication, and project management to implement and enhance technology as assigned in order to effectively and efficiently achieve strategic administrative and operational goals for graduate recruitment, admissions, enrollment, and overall graduate student success. They will collaborate and meet with other business analyst groups to facilitate communication amongst internal and external units to ensure successful technical implementation and enhancements of key graduate support systems including, but not limited to, CRM implementation, PeopleSoft upgrades/enhancements, Cal State Apply enhancements, OnBase enhancements, and future technical and communication initiatives. This requires analyzing existing business processes associated with graduate support technology, developing and coordinating requests for enhancements to our existing systems, assisting the business side in implementing new functionality and systems, developing and delivering documentation and training as it relates to technology, and supporting users with software-related processing issues. The Business Analyst will assist in maintaining accurate and transparent documentation of the technical processes and workflow in order to maintain levels of efficiency and quality service. Key Responsibilities Proactively work with GEM and GAPE Director, and CGS at large, to assist with design and develop technical resolutions to operational inefficiencies; communicate resolution and other critical information to users. Learn and train new functionality as required and identify possible effects on operations. Maintain knowledge of the business user side of modules in PeopleSoft to provide expertise to team members and leadership. Coordinate and participate in testing of new software releases and campus-initiated customizations. Participate in system-wide process reviews and fit/gap sessions as required. Review needs of business users to determine if additional training/document is necessary. First point of contact for assigned software related issues; identify problems with the software and coordinate appropriate resolution. Lead process design sessions and reviews/implementations of new functionality for enterprise applications, including custom modules and system wide changes (systems include but not limited to PeopleSoft, SAMI, FileMaker, OnBase, Cal State Apply, CRM implementation, and future technical and communication initiatives). Analyze Business Processes to Coordinate Technical Solutions for Business User Side. Create Documentation and Provide Training. Knowledge, Skills & Abilities Ability to review software and associated processes and identify potential points of intersection within and between operational units Strong oral and written communication, and training skills Ability to use and implement software applications in a higher education setting Ability to handle multiple work priorities, organize and plan work and projects with little supervision Ability to analyze multiple, complex demands for increased operation efficiency to assist management on appropriate priority of implementations Ability to quickly analyze new initiatives from state, federal, CSU, and SJSU CGS leadership to determine effects on existing technology, and to develop and implement any results changes to functionality Ability to design and document complex business process systems Ability to coordinate implementation of an initiative through to completion Strong technical and functional knowledge of the student database management systems (such as PeopleSoft, CRM) Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization or information exists Ability to develop techniques for handling a large variety of detailed data and ability to analyze the data Ability to effectively present ideas and concepts in written or presentation format and use consultative facilitation skills to gain consensus; strong listening, negotiation and conflict resolution skills Ability to use ingenuity and innovation to conceive new approaches and solutions to address complex problems and issues Ability to assess, formulate, and evaluate the impact of recommended or implemented policies from a strategic and operational perspective Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Bachelor’s degree Two years supporting/troubleshooting student databases (such as PeopleSoft, CRM, or related systems) Demonstrated knowledge of CSU PeopleSoft or similar student information system(s) Experience with functionality of a CRM Demonstrated ability to write basic SQL statements and develop reports Experience or direct exposure to project management Compensation Classification: Administrative/Analyst Specialist - Exempt II Anticipated Hiring Range: $5,834/month - $6,250/month CSU Salary Range: $5,022/month - $9,083/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 4, 2023 through June 18, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Job Summary Reporting to the Director of Graduate Enrollment Management, with limited direction from the Director of Graduate Admissions and Program Evaluations, the Business Analyst will perform a full range of complex tasks related to process support with technical analysis and implementation for Graduate Enrollment Management (GEM), Graduate Admissions and Program Evaluations (GAPE), and the College of Graduate Studies (CGS) at large. Working independently but under general supervision, the incumbent is responsible for analysis, communication, and project management to implement and enhance technology as assigned in order to effectively and efficiently achieve strategic administrative and operational goals for graduate recruitment, admissions, enrollment, and overall graduate student success. They will collaborate and meet with other business analyst groups to facilitate communication amongst internal and external units to ensure successful technical implementation and enhancements of key graduate support systems including, but not limited to, CRM implementation, PeopleSoft upgrades/enhancements, Cal State Apply enhancements, OnBase enhancements, and future technical and communication initiatives. This requires analyzing existing business processes associated with graduate support technology, developing and coordinating requests for enhancements to our existing systems, assisting the business side in implementing new functionality and systems, developing and delivering documentation and training as it relates to technology, and supporting users with software-related processing issues. The Business Analyst will assist in maintaining accurate and transparent documentation of the technical processes and workflow in order to maintain levels of efficiency and quality service. Key Responsibilities Proactively work with GEM and GAPE Director, and CGS at large, to assist with design and develop technical resolutions to operational inefficiencies; communicate resolution and other critical information to users. Learn and train new functionality as required and identify possible effects on operations. Maintain knowledge of the business user side of modules in PeopleSoft to provide expertise to team members and leadership. Coordinate and participate in testing of new software releases and campus-initiated customizations. Participate in system-wide process reviews and fit/gap sessions as required. Review needs of business users to determine if additional training/document is necessary. First point of contact for assigned software related issues; identify problems with the software and coordinate appropriate resolution. Lead process design sessions and reviews/implementations of new functionality for enterprise applications, including custom modules and system wide changes (systems include but not limited to PeopleSoft, SAMI, FileMaker, OnBase, Cal State Apply, CRM implementation, and future technical and communication initiatives). Analyze Business Processes to Coordinate Technical Solutions for Business User Side. Create Documentation and Provide Training. Knowledge, Skills & Abilities Ability to review software and associated processes and identify potential points of intersection within and between operational units Strong oral and written communication, and training skills Ability to use and implement software applications in a higher education setting Ability to handle multiple work priorities, organize and plan work and projects with little supervision Ability to analyze multiple, complex demands for increased operation efficiency to assist management on appropriate priority of implementations Ability to quickly analyze new initiatives from state, federal, CSU, and SJSU CGS leadership to determine effects on existing technology, and to develop and implement any results changes to functionality Ability to design and document complex business process systems Ability to coordinate implementation of an initiative through to completion Strong technical and functional knowledge of the student database management systems (such as PeopleSoft, CRM) Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization or information exists Ability to develop techniques for handling a large variety of detailed data and ability to analyze the data Ability to effectively present ideas and concepts in written or presentation format and use consultative facilitation skills to gain consensus; strong listening, negotiation and conflict resolution skills Ability to use ingenuity and innovation to conceive new approaches and solutions to address complex problems and issues Ability to assess, formulate, and evaluate the impact of recommended or implemented policies from a strategic and operational perspective Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Bachelor’s degree Two years supporting/troubleshooting student databases (such as PeopleSoft, CRM, or related systems) Demonstrated knowledge of CSU PeopleSoft or similar student information system(s) Experience with functionality of a CRM Demonstrated ability to write basic SQL statements and develop reports Experience or direct exposure to project management Compensation Classification: Administrative/Analyst Specialist - Exempt II Anticipated Hiring Range: $5,834/month - $6,250/month CSU Salary Range: $5,022/month - $9,083/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 4, 2023 through June 18, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Business Systems Analyst (Senior) As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county. The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees. Education and Experience Requirements Education Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience Five (5) years of full-time experience in business systems analysis, business process re- engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Please click on the following link to access the job description: Business Systems Analyst (Senior) THE IDEAL CANDIDATE The ideal candidate will have these desired certifications and experience: Desired Certifications: Business Relationship Management Professional (BRMP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Business Relationship Manager (CBRM®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Master of Business Relationship Management (MBRM®) preferred Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Superior knowledge and working experience in applying research and data analytical skills . Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Superior oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately twelve (12) days per year. Effective July 1st of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with education documents for the first review (applications will be reviewed every 3 weeks thereafter) 05/08-05/12 - Tentative dates for interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 How many years of full-time experience do you have in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the mentioned functions? No experience Less than 2 years 3 to 4 years 5 to 6 years 7+ years 2 What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3 How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 4 How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 5 How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 6 How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 7 How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 8 Please indicate which of the following certificates you have achieved. Please check all that apply. Business Relationship Management Professional (BRMP®) Certification Certified Business Relationship Manager (CBRM®) Certification Master of Business Relationship Management (MBRM®) Certified Business Analyst Professional™ (CBAP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling & Notation (BPMN) Certification I have earned technology certifications but they are not included in the above list I do not have any technology certifications. 9 This question only applies if you selected "I have earned technology certifications but they are not included in the above list" in question #8. Please indicate which other technology certifications you have achieved in the space below. If not applicable, please type N/A in the response area. 10 Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Aug 29, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Business Systems Analyst (Senior) As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county. The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees. Education and Experience Requirements Education Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience Five (5) years of full-time experience in business systems analysis, business process re- engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Please click on the following link to access the job description: Business Systems Analyst (Senior) THE IDEAL CANDIDATE The ideal candidate will have these desired certifications and experience: Desired Certifications: Business Relationship Management Professional (BRMP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Business Relationship Manager (CBRM®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Master of Business Relationship Management (MBRM®) preferred Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Superior knowledge and working experience in applying research and data analytical skills . Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Superior oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately twelve (12) days per year. Effective July 1st of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with education documents for the first review (applications will be reviewed every 3 weeks thereafter) 05/08-05/12 - Tentative dates for interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 How many years of full-time experience do you have in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the mentioned functions? No experience Less than 2 years 3 to 4 years 5 to 6 years 7+ years 2 What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3 How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 4 How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 5 How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 6 How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 7 How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 8 Please indicate which of the following certificates you have achieved. Please check all that apply. Business Relationship Management Professional (BRMP®) Certification Certified Business Relationship Manager (CBRM®) Certification Master of Business Relationship Management (MBRM®) Certified Business Analyst Professional™ (CBAP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling & Notation (BPMN) Certification I have earned technology certifications but they are not included in the above list I do not have any technology certifications. 9 This question only applies if you selected "I have earned technology certifications but they are not included in the above list" in question #8. Please indicate which other technology certifications you have achieved in the space below. If not applicable, please type N/A in the response area. 10 Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV The Department of Information Technology is seeking a highly skilled IT Analyst IV to join our Law & Justice (L&J) Division. The successful candidate will be responsible for providing advanced level technical support, developing IT strategies, and managing projects related to the Sheriff's Office's IT systems. This position will also have opportunities to provide additional support to local law enforcement agencies, specialized bureaus, and Solano County Justice Partners (e.g. Public and Alternative Defender’s Office, Probation, and the District Attorney’s Office.) The position requires a Background Investigation be cleared prior to being hired. As an Information Technology Analyst IV, you will apply advanced level subject matter expertise and analytical skills while serving in the capacity of IT section lead overseeing designated critical L&J systems. You will perform the most complex tasks within the Information Technology Analyst series which includes, providing guidance & partnering with IT technical domains (e.g. software engineering, network/systems administration, service desk, security, datacenter, and operations etc.) Includes leading journey-level Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. This position receives Supervision from the Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate will have ADVANCED knowledge and working experience in: Working with law enforcement, correctional, or local government setting, and serving in an IT capacity Supporting Law and Justice Systems and have knowledge of the criminal justice system and the legal process. Security principles and practices, including access control, encryption, and vulnerability management. Defining business requirements of justice systems and translating them into technology solutions that meet the needs of the users. Leading and mentoring journey level IT staff, as well as collaborate effectively with other departments and stakeholders. Develop and implement IT strategies, manage projects, and provide guidance and support to other members of the IT team. Learning and working with Criminal Justice Information (CJI); working knowledge of the California FBI Security Policy for CJI. Applying the principles, methods, and techniques used in designing, developing, testing, implementing, and maintaining computer software systems. Having strong collaboration skills and ability to work with a variety of stakeholders. Project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Understanding data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Working with business stakeholders to implement new standards, technologies and systems that meet business needs. Interfacing with outside entities to facilitate application integrations, updates, and changes. Gathering, analyzing, and evaluating data and information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to produce high quality output under deadlines. Experience in the support the development of innovative, accurate products that meet business needs. Aptitude to apply principles, practices, and techniques of providing quality customer service. Working both independently and as part of a diverse, multi-skilled team. Ability to communicate methods and findings verbally, in writing and visually to technical and non-technical audiences. Developing information system designs, flow charts, and reports. Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments, and work locations. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. The ideal candidate will have the following desired knowledge: IT Business Analysis & Data Analytics IT Governance & Risk Management Information Technology Service Management (ITSM) IT Process Maturity Assessments & Improvements IT Project Management Business Process Modeling & Notation IT Requirement Gathering & Analysis The ideal candidate will have the following desirable certifications: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement). Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/16/2023 - Deadline to submit application along with educational documents for first review. Applications will be reviewed every 3 weeks thereafter. 05/08-05/12 - Tentative dates for hiring interviews. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. Do you have at least 5 years of experience with Law and Justice information technology systems and/or application engineering and support experience, including two 2 years of project lead or supervisory responsibility? Yes No 2. If you answered yes to question #1, please describe your experience with Law and Justice information technology systems and/or application engineering and support experience to include two years of project lead or supervisory responsibility? If not applicable, please type N/A in the response area. 3. Do you have 5 years of experience ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? Yes No 4. If you answered yes to question #3, please describe your experience with ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? If not applicable, please type N/A in the response area. 5. How many year(s) of experience do you have developing and maintaining IT policies, procedures, and standards to ensure the security and reliability of the Sheriff's Office's IT systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 6. How many year(s) of experience do you have managing IT projects from inception to completion, ensuring that projects are completed on time and within budget? No experience Less than 1 year 1-2 years 3-5 years 6+ years 7. How many year(s) experience do you have conducting technology feasibility assessments and providing recommendations for new IT technologies and systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 8. How many year(s) of experience do you have troubleshooting and resolving complex IT issues, including network, software, and hardware issues? No experience Less than 1 year 1-2 years 3-5 years 6+ years 9. How many year(s) of experience do you have conducting business and system analysis, (e.g. requirement gathering, technology solution evaluations, process modeling/notation, and problem management, etc.)? This experience would also include leading program staff in customer portfolio management and business analyst day to day operations. No experience Less than 1 year 1-2 years 3-5 years 6+ years 10. Which of the following certifications have you achieved? Check all that apply: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement) Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) 11. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 12. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Aug 29, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV The Department of Information Technology is seeking a highly skilled IT Analyst IV to join our Law & Justice (L&J) Division. The successful candidate will be responsible for providing advanced level technical support, developing IT strategies, and managing projects related to the Sheriff's Office's IT systems. This position will also have opportunities to provide additional support to local law enforcement agencies, specialized bureaus, and Solano County Justice Partners (e.g. Public and Alternative Defender’s Office, Probation, and the District Attorney’s Office.) The position requires a Background Investigation be cleared prior to being hired. As an Information Technology Analyst IV, you will apply advanced level subject matter expertise and analytical skills while serving in the capacity of IT section lead overseeing designated critical L&J systems. You will perform the most complex tasks within the Information Technology Analyst series which includes, providing guidance & partnering with IT technical domains (e.g. software engineering, network/systems administration, service desk, security, datacenter, and operations etc.) Includes leading journey-level Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. This position receives Supervision from the Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate will have ADVANCED knowledge and working experience in: Working with law enforcement, correctional, or local government setting, and serving in an IT capacity Supporting Law and Justice Systems and have knowledge of the criminal justice system and the legal process. Security principles and practices, including access control, encryption, and vulnerability management. Defining business requirements of justice systems and translating them into technology solutions that meet the needs of the users. Leading and mentoring journey level IT staff, as well as collaborate effectively with other departments and stakeholders. Develop and implement IT strategies, manage projects, and provide guidance and support to other members of the IT team. Learning and working with Criminal Justice Information (CJI); working knowledge of the California FBI Security Policy for CJI. Applying the principles, methods, and techniques used in designing, developing, testing, implementing, and maintaining computer software systems. Having strong collaboration skills and ability to work with a variety of stakeholders. Project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Understanding data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Working with business stakeholders to implement new standards, technologies and systems that meet business needs. Interfacing with outside entities to facilitate application integrations, updates, and changes. Gathering, analyzing, and evaluating data and information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to produce high quality output under deadlines. Experience in the support the development of innovative, accurate products that meet business needs. Aptitude to apply principles, practices, and techniques of providing quality customer service. Working both independently and as part of a diverse, multi-skilled team. Ability to communicate methods and findings verbally, in writing and visually to technical and non-technical audiences. Developing information system designs, flow charts, and reports. Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments, and work locations. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. The ideal candidate will have the following desired knowledge: IT Business Analysis & Data Analytics IT Governance & Risk Management Information Technology Service Management (ITSM) IT Process Maturity Assessments & Improvements IT Project Management Business Process Modeling & Notation IT Requirement Gathering & Analysis The ideal candidate will have the following desirable certifications: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement). Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/16/2023 - Deadline to submit application along with educational documents for first review. Applications will be reviewed every 3 weeks thereafter. 05/08-05/12 - Tentative dates for hiring interviews. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. Do you have at least 5 years of experience with Law and Justice information technology systems and/or application engineering and support experience, including two 2 years of project lead or supervisory responsibility? Yes No 2. If you answered yes to question #1, please describe your experience with Law and Justice information technology systems and/or application engineering and support experience to include two years of project lead or supervisory responsibility? If not applicable, please type N/A in the response area. 3. Do you have 5 years of experience ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? Yes No 4. If you answered yes to question #3, please describe your experience with ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? If not applicable, please type N/A in the response area. 5. How many year(s) of experience do you have developing and maintaining IT policies, procedures, and standards to ensure the security and reliability of the Sheriff's Office's IT systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 6. How many year(s) of experience do you have managing IT projects from inception to completion, ensuring that projects are completed on time and within budget? No experience Less than 1 year 1-2 years 3-5 years 6+ years 7. How many year(s) experience do you have conducting technology feasibility assessments and providing recommendations for new IT technologies and systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 8. How many year(s) of experience do you have troubleshooting and resolving complex IT issues, including network, software, and hardware issues? No experience Less than 1 year 1-2 years 3-5 years 6+ years 9. How many year(s) of experience do you have conducting business and system analysis, (e.g. requirement gathering, technology solution evaluations, process modeling/notation, and problem management, etc.)? This experience would also include leading program staff in customer portfolio management and business analyst day to day operations. No experience Less than 1 year 1-2 years 3-5 years 6+ years 10. Which of the following certifications have you achieved? Check all that apply: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement) Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) 11. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 12. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Description: Job Title Analyst/Programmer - Career Classification Analyst/Programmer - Career AutoReqId 529038 Department Information Technology - Enterprise Resource Planning Sub-Division Information Technology - Enterprise Resource Planning Operating Systems and Databases Salary Range Classification Range $4,678 - $11,547 per month (Hiring range depending on qualifications, not anticipated to exceed $4,678 - $8,000 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative and best-in-class IT organization that provides a leading-edge technology environment for students, faculty and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our Enterprise Resource Planning team as the Analyst/Programmer - Career. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Analyst/Programmer - Career leads the interaction with business users and business analyst to develop specifications, performs system design, and develops complex application programs and troubleshoots the application. Implements and documents complex application programs based on the policies and procedures in the campus PeopleSoft (Common Management System) applications. Works in a team of technical staff that develops and maintains the various modules of Campus Solution application as primary and other modules such as but not limited to HR, and Finance as secondary. Leads and provides technical subject matter expertise on development of technical projects, primarily on PeopleSoft technology. Works with other staff members to handle day-to-day operation tasks that includes troubleshooting, reporting needs, security, setup/monitoring of batch jobs and related communication. Learns new technology and train other technical staff as needed. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering or a related field with two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and make modifications to action plans. Demonstrated competence interpreting and communicating information. Demonstrated reflective listening skills when working with others. Ability to assist others in completing assignments and provide work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Experience in understanding business processes for various modules of Campus Solution, Human Resources, Finance, and Academic units in an academic environment across various departments. Strong interpersonal skills and ability to interact with a variety of staff and management with varying technical skills and knowledge. Knowledge of third and fourth generation programming languages, PeopleSoft Application, People Tool, Oracle database, and Oracle development tool. Hands-on and informed on industry leading programming, web and, mobile technologies including but not limited to .NET, COBOL, JAVA, and XML. Development and support experience in the CSU CMS PeopleSoft environment. License/Certifications A valid California driver's license and/or a personal means of transportation required. This position requires use of a state vehicle to go to various on and off campus sites. Employment is contingent upon satisfactory completion of a fingerprint background check. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Sitting for prolonged periods of time. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Hiring Preference On-Campus CSUEU Employees Closing Date/Time: October 5, 2023
Sep 15, 2023
Full Time
Description: Job Title Analyst/Programmer - Career Classification Analyst/Programmer - Career AutoReqId 529038 Department Information Technology - Enterprise Resource Planning Sub-Division Information Technology - Enterprise Resource Planning Operating Systems and Databases Salary Range Classification Range $4,678 - $11,547 per month (Hiring range depending on qualifications, not anticipated to exceed $4,678 - $8,000 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Division of Information Technology (IT) strives to be a strategic, innovative and best-in-class IT organization that provides a leading-edge technology environment for students, faculty and staff to advance the University’s mission, vision and goals. We are seeking an exceptional individual to join our Enterprise Resource Planning team as the Analyst/Programmer - Career. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Analyst/Programmer - Career leads the interaction with business users and business analyst to develop specifications, performs system design, and develops complex application programs and troubleshoots the application. Implements and documents complex application programs based on the policies and procedures in the campus PeopleSoft (Common Management System) applications. Works in a team of technical staff that develops and maintains the various modules of Campus Solution application as primary and other modules such as but not limited to HR, and Finance as secondary. Leads and provides technical subject matter expertise on development of technical projects, primarily on PeopleSoft technology. Works with other staff members to handle day-to-day operation tasks that includes troubleshooting, reporting needs, security, setup/monitoring of batch jobs and related communication. Learns new technology and train other technical staff as needed. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering or a related field with two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience may be substituted for the previously listed education and experience requirement. Functional knowledge of the specialty area demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency in applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and make modifications to action plans. Demonstrated competence interpreting and communicating information. Demonstrated reflective listening skills when working with others. Ability to assist others in completing assignments and provide work direction and training to others on new skills and procedures. Ability to plan and work on shared projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Experience in understanding business processes for various modules of Campus Solution, Human Resources, Finance, and Academic units in an academic environment across various departments. Strong interpersonal skills and ability to interact with a variety of staff and management with varying technical skills and knowledge. Knowledge of third and fourth generation programming languages, PeopleSoft Application, People Tool, Oracle database, and Oracle development tool. Hands-on and informed on industry leading programming, web and, mobile technologies including but not limited to .NET, COBOL, JAVA, and XML. Development and support experience in the CSU CMS PeopleSoft environment. License/Certifications A valid California driver's license and/or a personal means of transportation required. This position requires use of a state vehicle to go to various on and off campus sites. Employment is contingent upon satisfactory completion of a fingerprint background check. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Sitting for prolonged periods of time. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Hiring Preference On-Campus CSUEU Employees Closing Date/Time: October 5, 2023
City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees If you previously applied for the Management Analyst vacancy, you need not reapply. The City of Murrieta is accepting applications for the position of Management Analyst to fill one (1) current vacancy in our Public Works/Engineering Department . The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. POSITION - Management Analyst - Engineering The Department of Public Works/Engineering is seeking a candidate who is self-motivated, capable of performing project management tasks, and can multitask. The selected individual will be assigned projects specific to the Engineering division, including fleet management, street maintenance projects, street light administration, and various other CIP and Engineering related projects. This is an excellent opportunity to contribute to a dynamic City team. DEFINITION Under direction, provides responsible analytical duties and complex staff support to a City department; coordinates, oversees, and participates in assigned administrative service areas, programs, and/or functions within the assigned department; participates in policy development and strategic planning; develops, summarizes, and maintains administrative and fiscal records; coordinates assigned activities with other divisions, outside agencies, and the general public; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives direction from assigned supervisory or management personnel. May provide functional or technical direction to clerical support staff on a project basis. CLASS CHARACTERISTICS This journey-level professional classification develops and implements policies and procedures for a variety of projects and programs within an assigned department including budget administration, contract administration, management analysis, and program evaluation. Positions at this level perform the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Coordinates and performs professional-level work in assigned administrative service areas, programs, and/or functions, such as budget development, administration and analysis, financial analysis, and/or special staff projects for assigned department Participates in the development of department goals and objectives; participates in the development of the department budget Participates in and oversees the development and administration of departmental budgets; monitors revenues and expenditures; identifies and recommends resolutions for budgetary problems Participates in the development and implementation of new or revised programs, systems, procedures, and methods of operation; compiles and analyzes data and makes recommendations regarding staffing, equipment, and facility needs Collects, compiles, and analyzes information from various sources on a variety of specialized topics related to programs administered by the position or by management staff including complex financial, budget, or administrative issues or questions; prepares comprehensive technical records and reports to present and interpret data, identifies alternatives, and makes and justifies recommendations Conducts surveys and performs research and statistical analyses on administrative, fiscal, and operational problems or issues; monitors legislation and analyzes proposed legislation Serves as a liaison with employees, public, and private organizations, community groups, and other organizations; provides information and assistance to the public regarding the assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; reviews problems and recommends corrective actions Assists in the development and reporting of alternate funding sources and ensures compliance with Federal, State, City, and funding agency and City accounting and reporting requirements and applicable laws, regulations, and professional accounting practices Prepares and submits City Council agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities Confers with other management staff regarding the provision of administrative and support services Maintains accurate records and files; develops storage of records and retention schedules Coordinates and organizes community events; represents City to residents in explaining City policies; provides outreach and public education programs to the community Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field related to the area of assignment; researches emerging products and enhancements and their applicability to City needs Develops and utilizes spreadsheets, databases, and other computer applications required to carry out assigned studies, projects, and reports Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in business administration, public administration, or a related field Four (4) years of professional administrative, analytic, or budgetary experience, preferably within a government agency Or Four (4) years of experience equivalent to an Assistant Management Analyst with the City of Murrieta LICENSES AND CERTIFICATIONS Possession of or ability to obtain and maintain a valid California Driver's License or other means that would allow for the ability to commute to meetings, conduct site visits, and attend other special events throughout the county may be required at the time of hire Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles and practices of municipal management and government Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility Research and reporting methods, techniques, and procedures, including sources of information related to a broad range of municipal programs, services, and administration Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility Complex arithmetic and statistical techniques Project and/or program management, analytical processes, and report preparation techniques; municipal programs and other related governmental programs Public agency budget development and administration; sound financial management policies and procedures Principles and practices of contract administration Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly Record-keeping principles and procedures Principles of providing functional direction and training City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities Plan and conduct effective management, administrative, and operational studies Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner Conduct complex research projects on a wide variety of topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports Plan, organize, and carry out assignments from management staff with minimal supervision Prepare clear and concise reports, correspondence, policies, procedures, and other written materials Interpret and apply all pertinent laws, codes, regulations, policies, procedures, and standards relevant to the work performed Maintain accurate files and records Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action Research, analyze, and evaluate new service delivery methods, procedures, and techniques Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards Plan, organize, and coordinate the work of assigned staff Effectively provide staff leadership and work direction Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals Independently organize work, set priorities, meet critical deadlines, and follow up on assignments Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification, although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interviews, performance tests, and writing exercises to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and Live Scan background screening. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MANAGEMENT & CONFIDENTIAL The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Agreement . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,661.16 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City contributes a matching amount to the employee's account on a dollar-for-dollar basis, not to exceed the following amounts. $3,400 per year for Department Heads toward 401aplan. $3,000 per year for Managers towards the 457 plan. $2,000 per year for Confidentialtowards the 457 plan. ANNUAL LEAVE AND HOLIDAYS : 192 hours of annual leave and 112.5 hours of holiday leave. ADMIN LEAVE ACCRUAL : Department Heads and Management staff. Department Heads - 120 hrs per year. Management - 80 hrs per year. AUTO ALLOWANCE : $300 per month DepartmentHeads only(Exception Fire & Police Chief) FLEX SCHEDULE : Administrative staff currently works a 9/80 alternative work schedule. Other schedule options (5/8, 4/10) may be available base on the City's operational needs. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 What is the highest level of education you have completed? Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree 03 If you indicated you have a degree in the previous question, please specify your major below. Please attach proof of education. 04 If you are substituting years of experience for education, please specify below how many years of experience you possess and in what field of study? 05 Do you have four (4) years of experience equivalent to a Assistant Management Analyst with the City of Murrieta? Yes No 06 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 07 How many years of professional analyst experience do you possess? No experience. Less than three years. More than three, but less than four years. More than four, but less than six years. More than six, but less than eight years. More than eight, but less than ten years. More than ten years. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 10 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the agency and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 11 Please select your level of proficiency with Microsoft Excel or comparable software. No experience Basic: Creating spreadsheets/worksheets; data entry; using and creating simple formulas; etc. Intermediate: Using complex formulas; creating charts and graphs; using macros; freezing/unfreezing panes; filtering/sorting, hiding/un-hiding data; etc. Advanced: Creating macros; creating complex spreadsheets; importing/extracting data from multiple sources and worksheets; pivot tables, V-lookup, etc. 12 Describe your experience using Microsoft Excel or comparable software. In your response, provide a few examples that demonstrate your level of proficiency including the type of spreadsheets created, how and if you created the spreadsheets, the purpose of the spreadsheets, and your level of responsibility inputting, retrieving, and maintaining data. Also, include any specialized training you have received related to Excel or comparable software. If you do not have any applicable experience, please indicate N/A. 13 Please indicate the years of experience you possess in budget development, administration and analysis and financial analysis. No experience. Less than 4 years 4 years/Less than 6 years 6 years/Less than 8 years 8 years or more 14 Please describe your experience preparing and submitting City Council Agenda reports, and various other commission, committee, and staff reports, resolutions, ordinances. If you do not have any applicable experience, please enter N/A. 15 Please select which groups you have experience with public speaking/presentations. (Check all that apply) No Experience City Council Citizen Groups Boards and Commissions Professional Groups Other 16 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 17 Which of the following areas do you have experience with as they relate to this position? (Check all that apply) Budgets Capital project planning Coding and tracking invoices Contract administration Contract procurement Preparing staff reports for governing bodies RFPs and bid process management Special district financing/accounting Website updates (content, events, etc.) None of the above 18 If you made a selection in the previous question, please describe your experience. If you did not make a selection, please enter N/A. Required Question Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Description and Essential Functions Connected by Amazing Employees If you previously applied for the Management Analyst vacancy, you need not reapply. The City of Murrieta is accepting applications for the position of Management Analyst to fill one (1) current vacancy in our Public Works/Engineering Department . The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. POSITION - Management Analyst - Engineering The Department of Public Works/Engineering is seeking a candidate who is self-motivated, capable of performing project management tasks, and can multitask. The selected individual will be assigned projects specific to the Engineering division, including fleet management, street maintenance projects, street light administration, and various other CIP and Engineering related projects. This is an excellent opportunity to contribute to a dynamic City team. DEFINITION Under direction, provides responsible analytical duties and complex staff support to a City department; coordinates, oversees, and participates in assigned administrative service areas, programs, and/or functions within the assigned department; participates in policy development and strategic planning; develops, summarizes, and maintains administrative and fiscal records; coordinates assigned activities with other divisions, outside agencies, and the general public; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives direction from assigned supervisory or management personnel. May provide functional or technical direction to clerical support staff on a project basis. CLASS CHARACTERISTICS This journey-level professional classification develops and implements policies and procedures for a variety of projects and programs within an assigned department including budget administration, contract administration, management analysis, and program evaluation. Positions at this level perform the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Coordinates and performs professional-level work in assigned administrative service areas, programs, and/or functions, such as budget development, administration and analysis, financial analysis, and/or special staff projects for assigned department Participates in the development of department goals and objectives; participates in the development of the department budget Participates in and oversees the development and administration of departmental budgets; monitors revenues and expenditures; identifies and recommends resolutions for budgetary problems Participates in the development and implementation of new or revised programs, systems, procedures, and methods of operation; compiles and analyzes data and makes recommendations regarding staffing, equipment, and facility needs Collects, compiles, and analyzes information from various sources on a variety of specialized topics related to programs administered by the position or by management staff including complex financial, budget, or administrative issues or questions; prepares comprehensive technical records and reports to present and interpret data, identifies alternatives, and makes and justifies recommendations Conducts surveys and performs research and statistical analyses on administrative, fiscal, and operational problems or issues; monitors legislation and analyzes proposed legislation Serves as a liaison with employees, public, and private organizations, community groups, and other organizations; provides information and assistance to the public regarding the assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; reviews problems and recommends corrective actions Assists in the development and reporting of alternate funding sources and ensures compliance with Federal, State, City, and funding agency and City accounting and reporting requirements and applicable laws, regulations, and professional accounting practices Prepares and submits City Council agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities Confers with other management staff regarding the provision of administrative and support services Maintains accurate records and files; develops storage of records and retention schedules Coordinates and organizes community events; represents City to residents in explaining City policies; provides outreach and public education programs to the community Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field related to the area of assignment; researches emerging products and enhancements and their applicability to City needs Develops and utilizes spreadsheets, databases, and other computer applications required to carry out assigned studies, projects, and reports Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in business administration, public administration, or a related field Four (4) years of professional administrative, analytic, or budgetary experience, preferably within a government agency Or Four (4) years of experience equivalent to an Assistant Management Analyst with the City of Murrieta LICENSES AND CERTIFICATIONS Possession of or ability to obtain and maintain a valid California Driver's License or other means that would allow for the ability to commute to meetings, conduct site visits, and attend other special events throughout the county may be required at the time of hire Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles and practices of municipal management and government Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility Research and reporting methods, techniques, and procedures, including sources of information related to a broad range of municipal programs, services, and administration Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility Complex arithmetic and statistical techniques Project and/or program management, analytical processes, and report preparation techniques; municipal programs and other related governmental programs Public agency budget development and administration; sound financial management policies and procedures Principles and practices of contract administration Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly Record-keeping principles and procedures Principles of providing functional direction and training City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities Plan and conduct effective management, administrative, and operational studies Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner Conduct complex research projects on a wide variety of topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports Plan, organize, and carry out assignments from management staff with minimal supervision Prepare clear and concise reports, correspondence, policies, procedures, and other written materials Interpret and apply all pertinent laws, codes, regulations, policies, procedures, and standards relevant to the work performed Maintain accurate files and records Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action Research, analyze, and evaluate new service delivery methods, procedures, and techniques Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards Plan, organize, and coordinate the work of assigned staff Effectively provide staff leadership and work direction Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals Independently organize work, set priorities, meet critical deadlines, and follow up on assignments Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification, although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interviews, performance tests, and writing exercises to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and Live Scan background screening. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MANAGEMENT & CONFIDENTIAL The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Agreement . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,661.16 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City contributes a matching amount to the employee's account on a dollar-for-dollar basis, not to exceed the following amounts. $3,400 per year for Department Heads toward 401aplan. $3,000 per year for Managers towards the 457 plan. $2,000 per year for Confidentialtowards the 457 plan. ANNUAL LEAVE AND HOLIDAYS : 192 hours of annual leave and 112.5 hours of holiday leave. ADMIN LEAVE ACCRUAL : Department Heads and Management staff. Department Heads - 120 hrs per year. Management - 80 hrs per year. AUTO ALLOWANCE : $300 per month DepartmentHeads only(Exception Fire & Police Chief) FLEX SCHEDULE : Administrative staff currently works a 9/80 alternative work schedule. Other schedule options (5/8, 4/10) may be available base on the City's operational needs. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 What is the highest level of education you have completed? Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree 03 If you indicated you have a degree in the previous question, please specify your major below. Please attach proof of education. 04 If you are substituting years of experience for education, please specify below how many years of experience you possess and in what field of study? 05 Do you have four (4) years of experience equivalent to a Assistant Management Analyst with the City of Murrieta? Yes No 06 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 07 How many years of professional analyst experience do you possess? No experience. Less than three years. More than three, but less than four years. More than four, but less than six years. More than six, but less than eight years. More than eight, but less than ten years. More than ten years. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 10 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the agency and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 11 Please select your level of proficiency with Microsoft Excel or comparable software. No experience Basic: Creating spreadsheets/worksheets; data entry; using and creating simple formulas; etc. Intermediate: Using complex formulas; creating charts and graphs; using macros; freezing/unfreezing panes; filtering/sorting, hiding/un-hiding data; etc. Advanced: Creating macros; creating complex spreadsheets; importing/extracting data from multiple sources and worksheets; pivot tables, V-lookup, etc. 12 Describe your experience using Microsoft Excel or comparable software. In your response, provide a few examples that demonstrate your level of proficiency including the type of spreadsheets created, how and if you created the spreadsheets, the purpose of the spreadsheets, and your level of responsibility inputting, retrieving, and maintaining data. Also, include any specialized training you have received related to Excel or comparable software. If you do not have any applicable experience, please indicate N/A. 13 Please indicate the years of experience you possess in budget development, administration and analysis and financial analysis. No experience. Less than 4 years 4 years/Less than 6 years 6 years/Less than 8 years 8 years or more 14 Please describe your experience preparing and submitting City Council Agenda reports, and various other commission, committee, and staff reports, resolutions, ordinances. If you do not have any applicable experience, please enter N/A. 15 Please select which groups you have experience with public speaking/presentations. (Check all that apply) No Experience City Council Citizen Groups Boards and Commissions Professional Groups Other 16 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 17 Which of the following areas do you have experience with as they relate to this position? (Check all that apply) Budgets Capital project planning Coding and tracking invoices Contract administration Contract procurement Preparing staff reports for governing bodies RFPs and bid process management Special district financing/accounting Website updates (content, events, etc.) None of the above 18 If you made a selection in the previous question, please describe your experience. If you did not make a selection, please enter N/A. Required Question Closing Date/Time: Continuous
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This is an Open-Promotional recruitment open to both permanent employees of the City of El Segundo and all interested candidates. This position is open until filled; however, candidates are encouraged to apply immediately. Only online applications will be accepted for this recruitment. This recruitment requires a compelling cover letter detailing your increasingly responsible professional human resources experience and resume be submitted with the online application to be considered complete. Essential Job Functions DEFINITION: Performs responsible, professional and administrative and analytical duties in support of one or more Human Resources program areas, including classification and compensation, labor and employee relations, recruitment and selection, benefits administration, and training and employee development. The Human Resources Analyst provides responsible staff assistance to the Human Resources Director and/or Human Resources Manager to accomplish department goals and objectives as outlined in the City Strategic Plan. Technologies utilized by the department include Eden, NeoGov Insight, Laserfiche, KnowBe4 and CivicClerk. Immediate activities requiring action include support of labor negotiations, implementation of NeoGov Onboard and Perform modules, completion of the Administrative Series classification study, and and an FLSA study. An RFP to replace current Enterprise Resource Planning (ERP) is expected to be launched this year and the Human Resources Analyst will play a key role in the preparation for the implementation of the human resources modules. DISTINGUISHING CHARACTERISTICS: This position is distinguished from the Human Resources Technician by the specialized skill level and analytical duties performed. The Human Resources Analyst is the entry level classification in the Analyst series and is distinguished from the Senior Human Resources Analyst by the level of complexity of assigned duties, and degree of independence and decision making. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. The Human Resources Analyst is competent in performing the below duties and provides responsible and analytical support. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs or changing business practices: Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Performs professional administrative and analytical work in support of one or more Human Resources program areas; Provides assistance during the labor negotiations process; conduct surveys and provide statistical reports of pay and benefits; evaluate changes to bargaining unit memorandum of understanding and recommend applicable changes to personnel rules and regulations; implements negotiated benefits in Human Resources Information Systems ( HRIS); Researches, compiles, and analyzes data from various sources including Human Resources Information Systems and Enterprise Resources Planning (ERP); prepares comprehensive technical reports and summaries; interprets data, identifies alternatives, and makes sound recommendations; Analyzes Human Resources and Payroll requirements, determines feasibility of proposed labor negotiations items and software solutions, and makes recommendations regarding policy and procedural changes; Develops, designs, builds, tests, implements, maintains, and enhances HRIS tables, codes, and data flows for process improvement; Defines, maintains, and modifies database tables to store user-defined data; performs data analysis and creates audit queries and reports to ensure data integrity; Researches, analyzes, and maintains the City’s classification plans; conducts and/or assists in the conduct of position classification studies; compiles, analyzes, and summarizes pay and benefit information; respond to survey inquires; Provides administrative and technical support; assists in the preparation and administration of the department budget; Prepares a variety of correspondence and documents including City Council staff reports, citywide communications, administrative polices and procedures; Researches and reviews changes to Federal, State and Local labor employment law and applicable local codes and ordinances; draft new policies or incorporate revisions to existing policies and procedures; Responds to inquiries regarding salary, benefits, Personnel Rules and Regulations, City policies, Memoranda of Understanding and applicable workplace laws; confers with and advises staff in the resolution of personnel related problems and responds to program delivery questions, ensuring necessary follow-up occurs; Plans, coordinates, develops and designs recruitment and selection activities including assessment and selection instruments, test administration, job brochures and advertisements; responds to employment and recruitment inquiries from applicants and the public; screens job applications; prepares correspondence to applicants; monitors pre- and post-employment processes; Coordinates citywide training and wellness programs, track attendance and evaluate program effectiveness; As needed, processes personnel action forms (PAF’s); Assists with the coordination of employee benefit programs including deferred compensation, CalPERS and Social Security pensions, and leaves of absence; Troubleshoot issues and resolves problems; Responds to complaints and request for information from the public and City employees; Stays abreast of changes in laws and trends affecting public sector human resources programs and activities; Regularly and predictably attends work, and; Performs related duties as assigned. KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs; Research methods and practices; Principles, practices and techniques of public personnel administration; Pertinent Federal, State and local laws, regulations, ordinances, and policies; Principles, practices, techniques and methods of human resources management and program administration; Basic budgeting procedures and financial record keeping; Principles and procedures of statistical and administrative record keeping; Human Resources Informational Systems (HRIS), applicant tracking systems, word processing, database, spreadsheet and presentation software; Principles and practices of workload organization and priority setting; Business and report writing, and; General office procedures. Skill in: Performing professional Human Resources functions, including but not limited to classification and compensation, labor and employee relations, recruitment and selection, benefits administration, and leave management, training and employee development; HRIS and applicant tracking report design and development; query design and optimization; Analyzing, evaluating, and recommending improvements to department operations, programs and services; Performing statistical analysis; Understanding and applying regulations, procedures and guidelines; Conducting research and preparing clear, concise and comprehensive reports; Using public relations techniques in responding to inquiries and complaints; Maintaining confidentiality of sensitive information; Making sound, independent decisions within established policy and procedural guidelines; Communicating clearly and concisely, both orally and in writing; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly, and Establishing, maintaining, and fostering positive and effective working relationships with those contacted in the course of work, and functioning effectively in a confidential work environment. Qualifications QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of increasingly responsible professional level administrative experience, preferably in a human resources capacity. Public sector experience is highly desirable. Education: A Bachelor’s Degree from an accredited college or university with major coursework in Human Resources Management, Industrial Relations, Public Administration, Business Administration or a closely related field is required. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2023Social Security income cap is $160,200. Medical - Monthly medical contribution of $1,650 ($735for medical and $915for flex dollars). Flex dollars may be used toward a medical premium, deferred compensation plan, or flexible spending/dependent care allocations. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Retiree Medical: Executive Management, Mid Management, and Confidential employees service retiring concurrently from the City of El Segundo after a minimum of five full-time years of service and CalPERS on or after June 21, 2022, shall be eligible for a retiree medical benefit equal to the PEMHCA amount filed by the City with CalPERS supplemented by a City contribution to a healthcare reimbursement account. The amount of the healthcare reimbursement supplement shall be no more than the amount necessary to cover the health insurance premium cost for the employee and eligible dependent(s) for the selected CalPERS health plan, but in no event shall the total monthly contribution (PEMHCA contribution + healthcare reimbursement account) exceed the amount provided to active employees in the Management Confidential Series. For 2022, this total monthly contribution is $1,650 per month. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision : MetLife Dental and VSP vision benefits are provided with a City contribution up to $135 per month. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: $80/mo for Managers who opt to use their own personal device. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22 Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Description This is an Open-Promotional recruitment open to both permanent employees of the City of El Segundo and all interested candidates. This position is open until filled; however, candidates are encouraged to apply immediately. Only online applications will be accepted for this recruitment. This recruitment requires a compelling cover letter detailing your increasingly responsible professional human resources experience and resume be submitted with the online application to be considered complete. Essential Job Functions DEFINITION: Performs responsible, professional and administrative and analytical duties in support of one or more Human Resources program areas, including classification and compensation, labor and employee relations, recruitment and selection, benefits administration, and training and employee development. The Human Resources Analyst provides responsible staff assistance to the Human Resources Director and/or Human Resources Manager to accomplish department goals and objectives as outlined in the City Strategic Plan. Technologies utilized by the department include Eden, NeoGov Insight, Laserfiche, KnowBe4 and CivicClerk. Immediate activities requiring action include support of labor negotiations, implementation of NeoGov Onboard and Perform modules, completion of the Administrative Series classification study, and and an FLSA study. An RFP to replace current Enterprise Resource Planning (ERP) is expected to be launched this year and the Human Resources Analyst will play a key role in the preparation for the implementation of the human resources modules. DISTINGUISHING CHARACTERISTICS: This position is distinguished from the Human Resources Technician by the specialized skill level and analytical duties performed. The Human Resources Analyst is the entry level classification in the Analyst series and is distinguished from the Senior Human Resources Analyst by the level of complexity of assigned duties, and degree of independence and decision making. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. The Human Resources Analyst is competent in performing the below duties and provides responsible and analytical support. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs or changing business practices: Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Performs professional administrative and analytical work in support of one or more Human Resources program areas; Provides assistance during the labor negotiations process; conduct surveys and provide statistical reports of pay and benefits; evaluate changes to bargaining unit memorandum of understanding and recommend applicable changes to personnel rules and regulations; implements negotiated benefits in Human Resources Information Systems ( HRIS); Researches, compiles, and analyzes data from various sources including Human Resources Information Systems and Enterprise Resources Planning (ERP); prepares comprehensive technical reports and summaries; interprets data, identifies alternatives, and makes sound recommendations; Analyzes Human Resources and Payroll requirements, determines feasibility of proposed labor negotiations items and software solutions, and makes recommendations regarding policy and procedural changes; Develops, designs, builds, tests, implements, maintains, and enhances HRIS tables, codes, and data flows for process improvement; Defines, maintains, and modifies database tables to store user-defined data; performs data analysis and creates audit queries and reports to ensure data integrity; Researches, analyzes, and maintains the City’s classification plans; conducts and/or assists in the conduct of position classification studies; compiles, analyzes, and summarizes pay and benefit information; respond to survey inquires; Provides administrative and technical support; assists in the preparation and administration of the department budget; Prepares a variety of correspondence and documents including City Council staff reports, citywide communications, administrative polices and procedures; Researches and reviews changes to Federal, State and Local labor employment law and applicable local codes and ordinances; draft new policies or incorporate revisions to existing policies and procedures; Responds to inquiries regarding salary, benefits, Personnel Rules and Regulations, City policies, Memoranda of Understanding and applicable workplace laws; confers with and advises staff in the resolution of personnel related problems and responds to program delivery questions, ensuring necessary follow-up occurs; Plans, coordinates, develops and designs recruitment and selection activities including assessment and selection instruments, test administration, job brochures and advertisements; responds to employment and recruitment inquiries from applicants and the public; screens job applications; prepares correspondence to applicants; monitors pre- and post-employment processes; Coordinates citywide training and wellness programs, track attendance and evaluate program effectiveness; As needed, processes personnel action forms (PAF’s); Assists with the coordination of employee benefit programs including deferred compensation, CalPERS and Social Security pensions, and leaves of absence; Troubleshoot issues and resolves problems; Responds to complaints and request for information from the public and City employees; Stays abreast of changes in laws and trends affecting public sector human resources programs and activities; Regularly and predictably attends work, and; Performs related duties as assigned. KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs; Research methods and practices; Principles, practices and techniques of public personnel administration; Pertinent Federal, State and local laws, regulations, ordinances, and policies; Principles, practices, techniques and methods of human resources management and program administration; Basic budgeting procedures and financial record keeping; Principles and procedures of statistical and administrative record keeping; Human Resources Informational Systems (HRIS), applicant tracking systems, word processing, database, spreadsheet and presentation software; Principles and practices of workload organization and priority setting; Business and report writing, and; General office procedures. Skill in: Performing professional Human Resources functions, including but not limited to classification and compensation, labor and employee relations, recruitment and selection, benefits administration, and leave management, training and employee development; HRIS and applicant tracking report design and development; query design and optimization; Analyzing, evaluating, and recommending improvements to department operations, programs and services; Performing statistical analysis; Understanding and applying regulations, procedures and guidelines; Conducting research and preparing clear, concise and comprehensive reports; Using public relations techniques in responding to inquiries and complaints; Maintaining confidentiality of sensitive information; Making sound, independent decisions within established policy and procedural guidelines; Communicating clearly and concisely, both orally and in writing; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly, and Establishing, maintaining, and fostering positive and effective working relationships with those contacted in the course of work, and functioning effectively in a confidential work environment. Qualifications QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of increasingly responsible professional level administrative experience, preferably in a human resources capacity. Public sector experience is highly desirable. Education: A Bachelor’s Degree from an accredited college or university with major coursework in Human Resources Management, Industrial Relations, Public Administration, Business Administration or a closely related field is required. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2023Social Security income cap is $160,200. Medical - Monthly medical contribution of $1,650 ($735for medical and $915for flex dollars). Flex dollars may be used toward a medical premium, deferred compensation plan, or flexible spending/dependent care allocations. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Retiree Medical: Executive Management, Mid Management, and Confidential employees service retiring concurrently from the City of El Segundo after a minimum of five full-time years of service and CalPERS on or after June 21, 2022, shall be eligible for a retiree medical benefit equal to the PEMHCA amount filed by the City with CalPERS supplemented by a City contribution to a healthcare reimbursement account. The amount of the healthcare reimbursement supplement shall be no more than the amount necessary to cover the health insurance premium cost for the employee and eligible dependent(s) for the selected CalPERS health plan, but in no event shall the total monthly contribution (PEMHCA contribution + healthcare reimbursement account) exceed the amount provided to active employees in the Management Confidential Series. For 2022, this total monthly contribution is $1,650 per month. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision : MetLife Dental and VSP vision benefits are provided with a City contribution up to $135 per month. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: $80/mo for Managers who opt to use their own personal device. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22 Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to current San Bernardino County, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to six (6) months from the end of their assignment. Your County employment must be clearly listed in your work history. The Innovation and Technology Department, Telecommunication Services Division is recruiting for a Telecommunication Business Systems Analyst ii* who will integrate, review, and monitor the Division's business support systems, including the fiscal processes to improve and enhance the delivery and documentation of services with a continued focus to refine expenditures and maximize revenue. Incumbent will maintain and upgrade the telecommunication support system(s) as needed. Duties may include gathering, analyzing, and documenting business rules and requirements; will review and report on internal and external operational cost as requested; monitor and assist in reconciling the Division Telco Service Provider billing; diagramming workflows; mapping data elements and work order processes; train others as needed; writing and reviewing functional Telco ordering specifications; writing project proposals; participate in Telecom/Telco related RFP(s) and prepare funding and purchasing requests. *Official Job Title: Business Systems Analyst II For more detailed information, refer to the Business Systems Analyst II job description. COMPETITIVE BENEFITS PACKAGE Click the image below to learn more about our impressive traditional benefits OR check out the County's lucrative Modified Benefit Option ! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays as needed. Indicate availability on application. Minimum Requirements Required Experience: Two (2) years of experience performing business systems analysis in a telecommunications environment and one (1) year experience implementing telecommunication related projects. Experience may be concurrent. Be sure to indicate all qualifying experience in the work history section of your application, as well as in the responses to the supplemental questionnaire. -AND- Required Education: Thirty (30) semester (45 quarter) units of completed college coursework in information technology, computer science, business administration or a closely related field. A list of coursework is required unless you have a bachelor's degree in a qualifying field. Education Substitution : One (1) year of additional qualifying experience may substitute for the required education. Desired Qualifications The ideal candidate will have experience with the telephony industry (i.e., Telephone, VoIP, Data and Dialtone operations,). Additional, experience in the following areas is highly desirable: MCM Motion 360 database operations and management ITD billing experience Telco Service Provider operations and ordering experience Telco Service Provider billing reconciliation experience North America Dialing Plan experience. VXTracker and/or Call Dialing Record system experience Telephone Exchange and VoIP experience Data and circuit experience Selection Process Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 PM on Friday, October 6, 2023. Candidates are encouraged to complete and submit their application as soon as possible. Resumes will not be accepted in lieu of the application and supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 10/6/2023 5:00 PM Pacific
Sep 24, 2023
Full Time
The Job This recruitment is only open to current San Bernardino County, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to six (6) months from the end of their assignment. Your County employment must be clearly listed in your work history. The Innovation and Technology Department, Telecommunication Services Division is recruiting for a Telecommunication Business Systems Analyst ii* who will integrate, review, and monitor the Division's business support systems, including the fiscal processes to improve and enhance the delivery and documentation of services with a continued focus to refine expenditures and maximize revenue. Incumbent will maintain and upgrade the telecommunication support system(s) as needed. Duties may include gathering, analyzing, and documenting business rules and requirements; will review and report on internal and external operational cost as requested; monitor and assist in reconciling the Division Telco Service Provider billing; diagramming workflows; mapping data elements and work order processes; train others as needed; writing and reviewing functional Telco ordering specifications; writing project proposals; participate in Telecom/Telco related RFP(s) and prepare funding and purchasing requests. *Official Job Title: Business Systems Analyst II For more detailed information, refer to the Business Systems Analyst II job description. COMPETITIVE BENEFITS PACKAGE Click the image below to learn more about our impressive traditional benefits OR check out the County's lucrative Modified Benefit Option ! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays as needed. Indicate availability on application. Minimum Requirements Required Experience: Two (2) years of experience performing business systems analysis in a telecommunications environment and one (1) year experience implementing telecommunication related projects. Experience may be concurrent. Be sure to indicate all qualifying experience in the work history section of your application, as well as in the responses to the supplemental questionnaire. -AND- Required Education: Thirty (30) semester (45 quarter) units of completed college coursework in information technology, computer science, business administration or a closely related field. A list of coursework is required unless you have a bachelor's degree in a qualifying field. Education Substitution : One (1) year of additional qualifying experience may substitute for the required education. Desired Qualifications The ideal candidate will have experience with the telephony industry (i.e., Telephone, VoIP, Data and Dialtone operations,). Additional, experience in the following areas is highly desirable: MCM Motion 360 database operations and management ITD billing experience Telco Service Provider operations and ordering experience Telco Service Provider billing reconciliation experience North America Dialing Plan experience. VXTracker and/or Call Dialing Record system experience Telephone Exchange and VoIP experience Data and circuit experience Selection Process Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 PM on Friday, October 6, 2023. Candidates are encouraged to complete and submit their application as soon as possible. Resumes will not be accepted in lieu of the application and supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 10/6/2023 5:00 PM Pacific
