661 jobs found

Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. This position is eligible for hybrid telework under Government Code 14200 for eligible applicants residing in California. Under general direction of the IT Supervisor II, the Information Technology Specialist I (ITS I) provide services which encompass the IT domain of Business Technology Management. The incumbent serves as a business analyst and directs business analysis activities; assisting in the design of system components (e.g., modules, screens/forms, reports, etc.); and assisting in system and user acceptance testing in support of enterprise initiatives and projects. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-373805 Position #(s): 401-111-1402-901 Working Title: Telework Option - Hybrid - Enterprise Business Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $5,960.00 - $7,988.00 A $6,554.00 - $8,784.00 B $7,197.00 - $9,643.00 C # of Positions: Multiple Work Location: Sacramento County Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website: http://www.hcd.ca.gov . Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/6/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 373805 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 373805 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to support the development of technological solutions by helping to identify, assess, and implement solutions to meet long-term business and technology plans. Ability to perform process identification, process analysis, business process modelling, and process improvement. Ability to Conduct legislative impact analyses; assess current systems and processes; and to develop and validate business requirements and business rules. Ability to work collaboratively with customers and provide timely and accurate management updates. Ability to develop and write concise and accurate IT Statements of Work. Ability to plan, elicit, document, organize, verify, and validate the most complex business or solution requirements. Ability to create, present, and manage various business reports for management. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 373805 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (RA Requests) (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Please view the California Department of Human Resources (CalHR) YouTube video titled "Basics of Writing a Strong Statement of Qualifications" for instructions on completing an SOQ. Basics of Writing a Strong Statement of Qualifications All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Statement of Qualifications All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ will disqualify an applicant from consideration. Your SOQ will be a determining factor of your qualifications for this position. If your qualifications are competitive, you will proceed to the hiring interview. Your application will be disqualified if you submit a resume or a generic SOQ in lieu of the required responses to the following SOQ questions. When completing the SOQ, please include all relevant experience, education, and training for each question and explain your answers thoroughly. Please separate responses to the questions below by the corresponding numbers . Include 1) places of employment; 2) pertinent dates; 3) duties performed when responding to each question. If a job included has responsibilities that are applicable to several questions, separate the different functions of the job to answer the questions completely. Responses should be no longer than two pages, single spaced, using Arial 12-point font. Your SOQ must address the following: Provide a description of your experience leading customers and the development/technical team to elicit and develop requirements and process workflows. Include the number of years and experience in this area and describe where these activities were performed. Please attach a sample of a Business Process Workflow you’ve created. Provide an example of a project where you collaborated with customers to draft business requirements, identify appropriate decision makers (stakeholders), obtain written approvals, and applied System Development Life Cycle (SDLC). Provide an example of an Agile project you have worked on. Include what your responsibilities were. If you don’t have Agile experience, provide an example of a waterfall project you were on and what your role was on that project. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/6/2023

Description: Position Summary Under the direction of the Associate Vice President - Enrollment, in conjunction with the Senior Director of Enrollment Management, Registrar, and Enrollment Management Business Analyst, the Operations Business Analyst will support on-going operations, evaluate business processes, and recommend improvements. The Operations Business Analyst will support a comprehensive enrollment management operation and a variety of workflows to optimize efficiency. The incumbent will participate in the design, planning, and implementation of enhancements to complex projects and support continuous process improvements. The Operations Business Analyst will provide consultation and facilitate the analysis and definition of business rules, service levels, and user requirements, and work cross-functionally to solve problems, improve interfaces, and implement changes. This position will provide support to functional units within Enrollment Management through the coordination and monitoring of operational processes, troubleshooting, and maintenance of PeopleSoft Campus Solutions SIS configuration. The Operations Business Analyst will also support integrations between the SIS and other enterprise systems, including the uAchieve degree audit system, Slate CRM and the OnBase imaging/workflow system. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. For more information regarding the Enrollment Services click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Working knowledge of PeopleSoft Campus Solutions is preferred. Previous experience working in a college or university division supporting admissions or registration and records management is preferred. Familiarity with CSU and SDSU academic policies is preferred. Experience in the business analysis of process improvement, application development, or project management in higher education or other regulated industries. Strong technical skills, including proficiency in SQL. Goal-oriented with strong initiative, imagination, and organizational qualities. Ability to work under tight deadlines and manage multiple priorities simultaneously. Ability to analyze complex problems. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,167 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,581 - $6,791 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 14, 2023. To receive full consideration, apply by March 13, 2023. The position will remain open until filled. CSU Vaccine Policy : The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes a mpuentes2@sdsu.edu . Closing Date/Time: Open until filled

Position Description City of Tacoma requires employees to reside in Washington State. Applicants must be authorized to work in the United States, there is no sponsorship available for this position. Are you an SAP consultant or SAP expert who would like some work-life balance with all of your business customers and team members residing within one time zone? In addition to work life balance this position comes with a very affordable benefit plan and a generous retirement plan. If this sounds good, we may have the perfect opportunity for you! The City of Tacoma’s Information Technology Department is currently recruiting for a highly motivated, energetic, qualified candidate interested in innovation and application mobility to join its Business Enterprise Solutions Team (BEST). The team is responsible for the configuration, enhancement, and maintenance of the City's SAP ECC 6.07 ERP running on HANA. The employee in this position serves as the primary subject matter expert for SAP Plant Maintenance. This work requires independent analysis of moderate and complex situations. The SAP Functional Analyst III position is the highest level of the Business Analyst series and serves as a functional IT ambassador and worker for the business unit. This position also requires a high understanding of the software development lifecycle. As such, strategic position plans, analyzes and leads strategic business initiatives, independently conducting studies and analysis to support business needs with the City's SAP system. The candidate must have expert knowledge of SAP in one of the following modules: Plant Maintenance module: candidates should have working knowledge of SAP Plant Maintenance module: candidate must have a clear understanding of SAP standard functionality specifically related to processes that include: maintenance plans, work orders, notifications, measuring documents, catalog codes, etc. Additionally, the candidate must be familiar with the SAP configuration points for Plant Maintenance via SAP’s IMG. Ability to break down a business need to determine whether a business process change and/or technical solution is needed to fulfill the business requirement Independently determine the technological solution to a business need; develop the method, design, prepare detailed program specifications for an SAP ABAP developer if needed, analysis for its execution, and coordinate the planning and implementation of the project Assess and document business needs, business processes, and support systems Identify and write requirements for computer applications to address business needs and construct business processes and workflows Review other business analysts' work and serve as a mentor Communicate effectively with stakeholders on system processes, applications and modifications Execute functional changes and coordinate system integration testing. Conduct user acceptance testing and parallel testing with end users; verify data integrity; and documenting testing results The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. 13 paid holidays. A great pension plan. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications QUALIFICATIONS (TRAINING AND EDUCATION): Bachelor's degree required in information technology, business or public administration or a related field and four years functional experience within the desired technological platform and specialty OR six years experience working specifically with the software platform for the position (i.e. SAP module). Bachelor's degree can also be substituted with four years of consultative experience in information technology analysis, system maintenance, or troubleshooting/problem resolution. LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS: Depending upon assignment a WA driver's license may be required. Individuals may have to pass a background check depending upon assignment. Additional licenses or certifications may be required based upon assignment. Some positions may require incumbents to successful pass a Criminal Justice Information Services (CJIS) background check Selection Process & Supplemental Information To be considered for this rewarding career opportunity: If you meet the minimum qualifications, you must complete the online application and attach a detailed resume that includes major responsibilities and accomplishments related to this position. A ll information must be submitted by the closing date and time listed on this job announcement. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application, to be eligible for review for Veteran's Preference points. Examination Process: Applicants who meet the minimum qualifications will be invited to participate in an online test (Application Supplemental Questions). This test may include, but is not limited to, questions about information technology knowledge/experience, strategic thinking and problem-solving skills, project management skills, oral written and communication skills, and customer relations skills. Applicants must complete and pass the test in order to be placed on the Eligible List for interview and hiring consideration. Appointment is subject to passing a background check. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Positions in this classification are represented by a Labor Agreement between the City of Tacoma and Local 120. ABOUT TACOMA: The City of Tacoma is nestled along the shore of Commencement Bay in Washington State and offers many community parks, miles of beautiful waterfront, hiking and biking trails, golf courses, museums, and a world-class zoo and aquarium. Tacoma also serves as a getaway to some of the most magnificent natural wonders in the world, such as Puget Sound, Mount Rainier National Park and Olympic Peninsula. Working for the government is a rewarding opportunity to work with people who are passionate about making a real, tangible difference. You'll be surrounded by innovative leaders working on a variety of issues during this formative time in Tacoma's development. By working with us, you can play a part in shaping the future of the city. For more information about the Tacoma area, visit https://www.traveltacoma.com/ COMMUNICATION FROM THE CITY OF TACOMA: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at 1-855-524- 5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 6/7/2023 5:00 PM Pacific

Information Technology Specialist I - Business Analyst - 352805 $71,520 - $115,716 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist I position in the Information Technology Services Division. Under the direction of the Information Technology (IT) Supervisor II, the IT Specialist I, serves as the Business Analyst, demonstrating an in-depth understanding and level of expertise of Application Services and Technologies, performs the most complex business analyst tasks timely and independently; may act as a project leader, scrum master on assigned activities related to the development and maintenance of application services and technologies. Supports enterprise application development efforts which may include planning, analysis, design, development, testing, and deployment, user training, and troubleshooting to perform a wide variety of tasks requiring regular innovative problem-solving. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Resume is REQUIRED. This position is posted until filled. The internal cutoff dates for applications are: 2/6/23 2/21/23 3/7/23 3/21/23 4/4/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=352805 Please review the appropriate bulletin/assessment on the Bulletin for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled

Description: Job Overview Working independently and collaboratively under the direction of the Director of Enterprise Applications and Analytics along with the Data Administrator and Analytics lead, the incumbent will work closely with campus constituents and IITS team members to design, develop, implement, and maintain business intelligence solutions that meet the data needs of the university. Duties include development and design of database objects, ETLs, complex queries, data visualization, and reports. Additional duties include administration of reporting systems, documentation, training, and support of BI solutions to stakeholders. Data sourcing environments include PeopleSoft, open source, SaaS, as well as custom software systems. Position Summary Business Analyst (Information Technology Consultant - Career) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . To view the full job description and position requirements, please click on the following link: Business Analyst - Position Description Anticipated Hiring Salary Range: $5,667 - $6,000 per month CSU Classification Salary Range: $4,678 - $11,547 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on March 28, 2023. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Closing Date/Time: Open until filled

Position Description Exam: #20/14P32/05ND Final Filing Date: Open Until Filled Priority Screening Date: Friday, June 12, 2020 All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis. DESCRIPTION: The Monterey County Auditor-Controller's Office seeks a results-oriented individual who will support management and the business needs of the County through the Enterprise Resource Planning (ERP) System, which includes Human Resources/Payroll, Financial, and Budget Preparation components. The ERP Business Analyst has a high degree of interaction with management, County staff, vendors, and consultants. The incumbent must represent the Auditor-Controller's Office with tact, diplomacy, and professionalism. DEPARTMENT : The Auditor-Controller is an elected official who provides the County of Monterey with financial leadership and expert advice on a wide range of fiscal matters and advocates financial integrity and accountability in all County business practices. The department consists of five divisions: Administration, Systems, General Accounting, Internal Audit, and Disbursements (Accounts Payable, Payroll, and Property Tax). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Examples of Duties PARAMOUNT DUTIES: Creates, documents and maintains County business processes; sets and maintains application level security; develops and administers security definitions and profiles. Coordinates with information technology and end users to determine patches/updated logic and application upgrades implementation; tracks functional upgrades in new releases of ERP software; educates end users on new functionality and implements new functionality upon request, Develops training curriculum and conducts training sessions. Consults and coordinates with information technology and/or system vendors to resolve application/system and equipment problems. Responds to end user requests for assistance. Translates County business requirements into business solutions utilizing ERP system functionality; acts as liaison between executive and management staff, end users, and information technology staff to design and configure business solutions to ensure business requirements have been met. Creates and maintains table driven business rules and other ERP application configuration settings. Develops and manages project plans to implement business solutions; monitors and communicates progress of project. Creates custom program designs to be coded and tested by information technology; develops and coordinates acceptance criteria with end users. Develops, with end users, test plans and procedures for implementation of added functionality, custom programs, and software upgrades and system patches; coordinates with information technology to test patches/updated logic and overall application upgrades. Creates end user reports utilizing the vendor's report writer and query tools; automates business process by using application workflow technology. Visit the Monterey County website to view the complete Job Description: https://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE IDEAL CANDIDATE : Will have a proven track record demonstrating the following knowledge, skills and abilities: Thorough knowledge of: ERP System modules in finance, and/or accounting, and/or budgeting, and/or human resources, and/or payroll, and/or property tax. Business Process Reengineering (BPR). ERP business solution implementation. Problem diagnosis and troubleshooting techniques. Working knowledge of: Relational database theory and design. Security methods for managing ERP system access. Principles and practices of training. Principles and methods of automated records system management. Web-based business processes; such as, recruitment, procurement, employee self-serve, etc. Skill and Ability to: Develop, communicate and execute detailed project plans. Define and document business requirements. Configure ERP application or create custom software designs. Create reports utilizing ERP application reporting tools. Establish and maintain effective working relationships and maintain high levels of customer service. Communicate effectively both orally and in writing; follow oral and written instructions. Read, understand, interpret and apply ERP system manuals. Work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established deadlines. Log and track new releases of software, associated functional upgrades and software patches. Coordinate implementation of new software releases, functional upgrades and software patches with information technology and end users. Write clear and concise instructions and training plans. Microsoft Office software including Access, Power Point, Excel and Word. Examples of Experience/Education/Training The knowledge, skills, and abilities listed above may be acquired through various types of experience, education or training. Typical ways to acquire the required knowledge, skills, and abilities are listed below: Completion of all coursework leading to a Bachelor's degree in Computer Science, Business Administration, Public Administration, Finance, Accounting, or a related field AND Three years of experience in business systems analysis, design or management OR A graduate level degree in Computer Science, Business Administration, Public Administration, Finance, or a related field AND One year of experience in business system analysis, design, or management Additional Information BENEFITS Monterey County offers an excellent benefits package. To view the "X" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES As a condition of employment, prospective employees will be required to submit to a background investigation to include fingerprinting and a credit check and may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. If you believe you possess a disability that would require test accommodation, please call Nairi Davis at (831) 755-5092. APPLICATION & SELECTION PROCEDURES Apply On-line! Our Website: http://agency.governmentjobs.com/montereycounty Applications may be obtained from and submitted to: Monterey County Auditor-Controller Department Attn: Nairi Davis, Senior Personnel Analyst 168 W. Alisal Street, 3rd Floor, Salinas, CA 93901 Email: davisn@co.monterey.ca.us Phone: (831) 755-5092 The selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include: A completed County of Monterey Employment Application Responses to all the Supplemental Questions Priority Screening Date: Friday, June 12, 2020 All application materials must be received by the priority screen date for a guaranteed review. Applications received after this priority screen date will be considered on an as needed basis until the position is filled. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-5092. Closing Date/Time:

Description: Position Summary Under the general supervision of the Associate Director of Financial Aid, the Financial Aid (FA) Business Analyst is responsible for providing direct functional support for SDSU’s PeopleSoft Campus Solutions Financial Aid (FA) module including troubleshooting, ongoing configuration and setup, security, access requests, enhancement, upgrades, training, documentation, and testing in the system. This position works closely with end-users in the Financial Aid Office and business analysts supporting the other CS modules (Campus Community, Admissions, Student Records, and Student Financials) to ensure the proper functioning of the application and the accuracy of data stored in the system. The FA Business Analyst also partners and works with the SDSU IT Division and technical analysts to coordinate system improvements and upgrades beyond Oracle or CSU delivered functionality. The FA Business Analyst is the primary SDSU representative in CSU CMS-related meetings/activities. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2024, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Joan and Art Barron Veterans Center; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Office of Financial Aid and Scholarships (OFAS) supports students attending SDSU at all of the university’s campuses - San Diego, Imperial Valley, and Global Campus. OFAS determines student eligibility for federal, state, and institutional financial aid funds and private/institutional scholarship funds according to applicable statutes, regulations, and requirements, and coordinates the administration of these funds with numerous external sources. The responsibilities are carried out by a highly trained staff using an innovative, state-of-the-art data processing system and an efficient and effective organizational structure. The Office's broad range of responsibilities includes awarding over $250 million of financial aid and scholarship funds coordinated and administered by the university, counseling students and parents about availability and eligibility criteria for all aid programs, coordinating reporting responsibilities with all funding sources, and managing aid delivery in a timely and accurate manner. The management team (the Director, one Associate Director, and three Assistant Directors) oversees all functions of the office, in consultation with the Vice President and Associate Vice President for Student Affairs and Campus Diversity Administration determines policy, approves procedures, manages the financial aid and scholarship funds and operating budget, collaborates with other university personnel, and provides a progressive and dynamic environment for staff to accomplish specified objectives. The financial aid and scholarship counseling and program administration staff (comprised of Student Services Professionals I, II, and III) administers assigned aid programs, scholarships and office functions, maintains applicant and award information in the financial aid and scholarship databases, retaining paper records only where required, evaluates all aspects of a student’s eligibility including the exercise of professional judgment, and verifies initial and continued eligibility for various aid programs. For more information regarding the Financial Aid & Scholarships Department, click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Extensive knowledge of the administration of federal, California, and CSU aid programs including regulatory requirements, aid processing systems, procedures, and cycles as demonstrated by a minimum of 2 years working in a CSU financial aid office. Broad and in-depth experience working with the CSU’s Common Management System (CMS) - PeopleSoft Campus Solutions, in particular the Financial Aid (FA) module including setup and configuration, aid year rollover, setup and maintenance of job sets and the process scheduler, creating and configuring run controls for all required processes, writing queries in Query Manager, troubleshooting problems, and training end users. Experience working with the administration of financial aid and scholarships in a CSU setting using the PeopleSoft Campus Solutions Financial Aid module. Manage multiple tasks in an environment of competing priorities through the use of effective organizational skills, successfully perform high volumes of detail-oriented tasks, and adjust to an extremely stressful, fast-paced environment. Ability to establish and maintain effective, cooperative, and harmonious working relationships in circumstances that involve the denial of requests or the necessity to persuade others to accept a different point of view, while behaving professionally with tact, restraint, and persuasiveness to achieve understanding and cooperation. Understand the role and use of automation in the delivery of financial aid and scholarships, to increase efficiency and accuracy and to provide excellent customer service. Compensation and Benefits Starting salary upon appointment is not expected to exceed $7,084 per month . Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,022 - $9,083 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 10, 2023. To receive full consideration, apply by May 9, 2023.The position will remain open until filled. CSU Vaccine Policy : The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Closing Date/Time: Open until filled

Position Scope **RECRUITMENT IS OPEN UNTIL FILLED** The primary function of this position is to perform as a liaison to City departments and the Information Technology Department in support of the Tyler Enterprise Resource Planning suite and associated third party systems. Creating and maintaining positive working relationships with department and city staff, through effective listening, communication, and consensus building skills are critical to this position. The Business Analyst will conduct system needs analysis, develop training and documentation and be the primary point of contact for high-level hardware, software and enterprise application support to all City Departments. This includes testing and implementing proposed system changes, identifying process changes which increase efficiency, and coordinating communication between City staff and the software providers. Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Build and maintain positive relationships with IT and other city staff in support of department and city goals. Analyzes and designs solutions to business problems which achieve cost-effective results leveraging Tyler Munis and EnerGov delivered functionality. Works with staff and stakeholders to develop technology driven strategies that address current and future needs. Keeps current on new technology and exposes customers to new tools. Maintains records of repairs, resolutions, and changes in a work order system. Creates and maintains documentation related to system operations. Develops, tests and implements specifications and requirements for system enhancements. Manages issues with the product vendor to address problems with delivered functionality. This may include providing documentation, conducting testing or other similar types of activities. Helps develop project schedules, prioritizes tasks, and meets project schedule requirements. Assists in providing technical direction and support, including budget projections for current and future software and hardware needs. May prepare and monitor a program budget or price recommendations for the budget regarding computer equipment and systems for a department. Coordinates, schedules and performs end-user training of business systems and technologies as necessary to support specific applications including technical procedures and user guides. May conduct presentations, classroom or individualized training for department users on new application software. May assist with grant applications related to information and/or business system technology Must have the ability to work after hours, including evenings, weekends, and holidays as required. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements Education and Experience: Bachelor's Degree in Computer Science or a related field and three (3) years' experience with automated financial systems.; OR an equivalent combination of education and experience. Candidates with experience and/or knowledge in Tyler Munis, Tyler EnerGov and document management systems will be given preference in the evaluation process. Knowledge, Skills and Abilities: Knowledge of: Business practices within a public sector environment Computer networks and network safeguards, as well as proper IT security procedures Experience working in a functional/business analyst role supporting a large Enterprise Resource Planning System. Project management principles and practices Familiarity with the business practices within a public sector environment. Proficiency in establishing and maintaining cooperative working relationships with City staff. Able to assess and prioritize multiple tasks, projects and demands. Effective at communicating technically complex instructions Skill in: Supporting large Enterprise Resource Planning Systems Ability to: Work collaboratively in a team environment Assess and prioritize multiple tasks, projects and demands Communicate effectively complex technical instructions in easily understandable terms Analyze and understand business workflow and computing needs Troubleshoot and revise the software application to meet the specific business needs of the assigned functional area Create, compose and edit written materials and develop and deliver presentations Process computer data and to format and generate reports Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Interpret a variety of instructions furnished in written, oral, diagram or schedule form Analyze problems and make recommendations for improvements Establish and maintain effective working relationships with employees, municipal officials, service contractors, and the public Listen and communicate effectively with a diverse group of people including users, managers and vendors to address concerns and recommend alternatives Make oral and written presentations of system analysis and design considerations in a clear, concise and non-technical manner using proper sentence construction and grammar Manipulate and create data tables to troubleshoot problems or enhance data information Comprehend and make inferences from written material Additional Information Special Requirements : Must possess and maintain a valid Arizona Driver's License. Knowledge of Tyler Munis , Tyler EnerGov, and document management systems. Physical Demands/Work Environment : Standard office environment. Occasional climbing, stooping, kneeling maybe required. Work Schedule: Generally Monday - Thursday; hours worked may vary based on department needs Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: Continuous

Business Analyst, Sr. (Claims) Job Description Department(s): Claims Administration Reports to: Supervisor, Claims FLSA status: Non-Exempt Salary Grade : L - $37.02 - $61.10 ($77,000 - $127,094) About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving 880,000 members, or one in four residents. Our motto — "Better. Together.” — is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. If you're looking for an opportunity to work for an organization dedicated to improving local health care and serving the needs of the most vulnerable, we encourage you to join CalOptima Health. About the Position The Business Analyst Sr (Claims) will be the subject matter expert (SME) in handling complex inquiries, claims adjudication error analyses, user acceptance testing coordination and new Facets logic training. The incumbent will support staff on issues related to Medi-Cal and Medicare, claims, benefits, pricing, payments and billing guidelines and rules. The incumbent will handle regulatory claims or projects including interpretation of new All Plan Letters (APL) or MedLearns from Centers for Medicare & Medicaid Services (CMS), research benefits, pricing and coordinate configuration changes with Information Technology Services (ITS). The incumbent will serve as a claims SME to all CalOptima Health's departments and will assess the impact of changes and provide guidance to the Claims Administration department. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Provides guidance and supports department staff with escalated issues and inquiries. Manages multiple concurrent projects and workflow for completion in a thorough and timely manner. Analyzes APLs, MedLearn notices and Medi-Cal monthly bulletins to identify potential impact to the Claims Administration department. Implements benefits or processes changes that impact system configuration due to federal and state notices. Conducts research, documents findings, works with internal and external SMEs to formulate conclusions or potential solutions and prepares concise reports, presentations and other documentations as needed to present to management. Participates in cross departmental program implementation workgroups and discussions. Identifies training and assists in the development of desktop procedures and policies for the Medi-Cal and Medicare lines of business impacted by system and/or regulatory changes. Performs ad-hoc analysis and reports, researches and provides summary of claims cases to various departments and creates or updates document processes and procedures. Serves as the SME for all lines of business within the Claims Administration department along with end-to-end claims adjudication/processing. Performs system research and testing to ensure regulatory, coding, contract updates and configuration changes are producing expected results. Ensures documentation accurately reflects the status of changes and outstanding issues identified during testing and communicates to the Claims Administration team. Researches and solves complex claim issues and project challenges within the Claims Administration department. Trains staff regarding any system enhancements or changes including any process deficiencies identified from claims look-back analysis and User Acceptance Testing (UAT) testing. Provides analytical support and technical expertise on requests for information from executives, directors and other staff regarding claims. Works collaboratively with Claims Administration leadership and other internal departments to identify process improvement opportunities. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Business Administration, Healthcare Administration, Health Services or related field required. 3 years of experience in claims, managed care benefits and operational protocol in the health care industry required. 3 years of experience in Medi-Cal managed care or Medicare Advantage required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift some office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4303 Copyright ©2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d7dc2328b2e3884982da26973da8bd96

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION The IT Business Analyst reports to the Application Supervisor of Information Technology and partners with various internal stakeholders to gather requirements necessary to help drive positive change. This position is responsible for the translation of business requirements into technical requirements to be delivered, developed, and maintaining business requirement documents (BRD) throughout the process. This position will serve as a bridge between the technical teams, business stakeholders, and vendors, with a primary goal of providing value to the business, improving the quality of IT services, and process improvement. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains an extensive knowledge of the Information Technology application system's functionality while simultaneously maintaining a broad understanding of the services offered by various city-wide applications and how the two may correlate. This knowledge will be utilized as the foundation for renewed and consistently clear communication and interaction between internal departments and external customers. Acts as the single point of contact and liaison between the Information Technology Department and the customer Department regarding the organization, prioritization, and implementation of IT services modification requests, upgrades, and testing. Continuously builds on a strong working knowledge of Division processes to provide innovative and proactive guidance to staff regarding the integration and utilization of various software applications in coordination with the IT Department. Initiates research and locates data sources within applications which may be analyzed and interpreted to help realize improved operational efficiencies and communicating findings back to leadership. Coordinates and creates ad-hoc reports. Proactively pursues feedback from customers, identifies improvements, and implements enhancements to improve the customer experience and their interaction with Department applications. Creates application upgrades and testing plans with defect tracking for the Department, and coordinates system maintenance and upgrade activities with customers. Performs verification tests on systems related to new applications, upgrades, and updates into the test system to ensure continued functionality. Assists in the evaluation and selection of new software application integrations. Produces consistent, error-free work based on defined parameters. Complies with all written City policies and procedures. Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to meetings, trainings and City events as necessary. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to forge strong professional relationships with internal staff and external customers, in an outgoing and friendly way. Ability to maintain a holistic view of the overall system when working towards a specific solution. Skill in analyzing business processes and policies and creating recommendations for improvement. Ability to quickly gain job knowledge and technical competency through collaborative training and supportive coaching from management and peers. Possess excellent technical and analytical skills including experience with statistical analysis. Ability to thrive in a collaborative work environment. Offer helpful, organized, and supportive communication to employees, managers, and other members of the public. Ability to communicate clearly, both orally and in writing regarding job knowledge and expertise. Capable of maintaining a steady and consistent pace, promoting accuracy and quality throughout repetitive tasks. Possess an intermediate knowledge of SQL and Business Intelligence (BI) data mapping with the ability to create reports using Microsoft Report Builder. Exhibits flexibility and adaptability, especially during times of change. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's in Business Administration, Computer Science, Computer Information Systems or related scientific/technical discipline is required; supplemented by three (3) years of additional relevant work experience as a Business Analyst. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT Essential functions are regularly performed without exposure to adverse environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life and Accidental Death and Dismemberment Insurance, Long Term Disability Insurance, Legal Services, Flexible Spending Medical and Child Care, Employee Assistance Program, Supplemental Insurance; Paid Vacation and Sick Leave, Ten Paid Holidays. Texas Municipal Retirement System (TMRS) mandatory 7% employee contribution with City match of 2:1; 457 Deferred Compensation Plans; Tuition Reimbursement For more detailed information, please see the City of McKinney'ssummary of benefits by clicking on the link below: https://www.mckinneytexas.org/DocumentCenter/View/22145/2021-Benefits-Summary?bidId= Closing Date/Time: Continuous

Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general direction, performs professional duties related to development, maintenance and support of citywide software systems. The primary responsibilities are business analysis, planning, acquisition deployment, development of technology solutions, and ongoing support of City business systems and multiple enterprise applications. The ideal candidate must possess five (5) years of experience as a programmer analyst with an emphasis on business analysis, software development, maintenance and support. A Bachelor's degree from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or related field. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Tuesday, March 14, 2023. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Formulates and defines systems scope and objectives on medium to large size Enterprise Wide projects. Prepares estimates of schedule, cost, and resource requirements for development and/or maintenance related projects. Supports existing enterprise applications, plans and performs ERP system upgrades, applying regulatory year end updates and critical environment and application hot fixes, supports process automation tasks and security access. Performs design, development, testing, deployment, user training and support. Responsible for program design, coding, testing, debugging, documentation, and maintenance, using development tools according to IT Application Development standards. Defines business requirements, translates business requirements into detailed functional and technical specifications using design principles and flowcharting techniques and prototype development tools. Work with business users to understand and define requirements, create business documents, and help build business processes, procedures and business rules catalogs. Develop AS IS and TO BE business processes, plan and conduct user acceptance training, Conducts gap analysis, understand business strategic goals, determines opportunities to improve and automate processes and functions. Designs and develops graphical user interfaces, business rules, reporting, program processing, and data base interfaces. Assigns, supervises, coordinates and reviews the work of principal subordinates and resolves problems arising from work in progress. May perform quality assurance review responsibilities. Performs other related functions as assigned. CHARACTERISTICS OF SUCCESSFUL PERFORMERS The successful performer combines technical knowledge in systems and programming with excellent analytical and communication skills to assist customers with information needs, is flexible when working with others and can adapt as a leader or as part of a team. Methodical problem solver with excellent decision making skills. Tactful and diplomatic, uses discretion when dealing with sensitive or confidential data. Minimum Qualifications Five years of hands on experience as a fully qualified programmer analyst with an emphasis on business analysis, software development, maintenance and support. Graduation from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or any equivalent combination of experience and training that provides the knowledge, skills and abilities listed below. DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, methods and techniques used in analysis, design, development, testing and implementing software solutions, information system development lifecycle and design principles, principles of relational database design, database architecture and administration, knowledge of various programming languages appropriate to specific business applications or specialized assignments; business processes; operating systems, database design. Experience with enterprise content management systems, business process automation, workflow, records management, document imaging and webform software. Ability to: perform complex analytical tasks, work efficiently on poorly documented systems; analyze and troubleshoot and remediate application systems errors, identify, recommend and implement improvements to applications systems, effectively communicate technical information to users, work well both independently and as part of a team; perform tasks related to all phases of applications systems analysis and programming; exercise good judgment in decision making; operate with discretion while performing duties which involve highly sensitive data and access to confidential decision processes; understand business system requirements, determine user needs and prepare application requirements, test procedures and user manuals; establish and maintain effective working relationships with customers, co-workers, vendors, and management at all organizational levels; communicate clearly and effectively both orally and in writing; lift and carry objects weighing up to 40 pounds; recognize and respond to alarm sounds and equipment-generated signals. SPECIAL REQUIREMENTS Possession and retention of a valid California Class C driver's license. Willingness and ability to work irregular hours including evenings, weekends, and holidays as needed. PHYSICAL REQUIREMENT: ability to lift and carry objects weighing up to 40 pounds; Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application . To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for Tuesday, March 28, 2023) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Business Systems Analyst (Senior) As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county. The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees. Education and Experience Requirements Education Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience Five (5) years of full-time experience in business systems analysis, business process re- engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Please click on the following link to access the job description: Business Systems Analyst (Senior) THE IDEAL CANDIDATE The ideal candidate will have these desired certifications and experience: Desired Certifications: Business Relationship Management Professional (BRMP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Business Relationship Manager (CBRM®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Master of Business Relationship Management (MBRM®) preferred Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Superior knowledge and working experience in applying research and data analytical skills . Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Superior oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately twelve (12) days per year. Effective July 1st of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with education documents for the first review (applications will be reviewed every 3 weeks thereafter) 05/08-05/12 - Tentative dates for interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 How many years of full-time experience do you have in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the mentioned functions? No experience Less than 2 years 3 to 4 years 5 to 6 years 7+ years 2 What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3 How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 4 How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 5 How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 6 How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 7 How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 8 Please indicate which of the following certificates you have achieved. Please check all that apply. Business Relationship Management Professional (BRMP®) Certification Certified Business Relationship Manager (CBRM®) Certification Master of Business Relationship Management (MBRM®) Certified Business Analyst Professional™ (CBAP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling & Notation (BPMN) Certification I have earned technology certifications but they are not included in the above list I do not have any technology certifications. 9 This question only applies if you selected "I have earned technology certifications but they are not included in the above list" in question #8. Please indicate which other technology certifications you have achieved in the space below. If not applicable, please type N/A in the response area. 10 Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.

Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.

Description Classification: Exempt Reporting to the Director of Information Technology, the Application & Development Analyst is part of the Apps Team. As a member of this team, you will both collaborate and lead on software development tasks including technical design and development of new applications, upgrading and improving existing codebases, querying and maintaining large datasets, ensuring agency digital security, and providing end user support. Essential Areas of Responsibility Note: The following duties are typical of those performed by incumbents in this class. Other related duties may be performed. Not all duties listed are necessarily performed by each individual. Placement at the IT Applications & Development Analyst level requires demonstrated experience and competency in performing a majority of the duties listed here. User Support/Application Development and Support Respond to user requests for assistance, including report generation, data extracts, troubleshooting, problem analysis, requirement gathering and training Design, build, modify and/or acquire, implement, test, debug and support business application software for the Agency Develop, test and implement plans for systems installation, integration, migration, conversion, system interfaces, programming and support Analyze, detect, identify and correct technical problems and deficiencies Assist departments with their information processing needs Assist with help desk issues Provide coordination between outside vendors and Agency staff Track problem reports and follow through to resolution Provide user procedures and documentation Maintain and support appropriate departmental applications such as housing management software (e.g. Yardi products) and finance software (e.g. IFAS products) and community development applications Provide a wide range of programming support for existing and new applications, including utilizing , Microsoft Access, Visual Basic, HTML, Java Script, SQL, PHP, .Net, VB & VB.Net, asp.net, C# and Crystal reports System Administration Assist with Internet/Intranet configuration, development, maintenance, support and content management Install updates and new software releases as needed Assist with desktop and/ software application version control, optimization, updates, and integration with other Agency applications Configure, maintain and optimize databases (i.e., Microsoft Access and, SQL server, etc.) Design, develop and maintain Agency-wide data models and structures Set up user and group accounts Implement and monitor system security procedures for third party or custom applications Provide software support and installation (as assigned) Implement, monitor and support Agency's document archival and retrieval system Modify file structures, file sizes, re-index databases, and provide upload and download capabilities with other systems Design and implement interfaces with PCs and other systems Configure application/printer interface Act as vendor liaison for problem resolution Act as project lead (as assigned) Coordination and Administration Functions: Assist in coordinating activities on high-level projects or tasks with staff, vendors, and Agency departments Provide business analysis and feasibility studies and recommend solutions Provide guidance to other IT staff on technical projects Monitor quality control procedures Recommend changes in work process Perform project management duties as assigned Assist in coordinating customer service functions Education & Experience Any combination of the following will be considered: AA or Certificate plus 5 years of experience OR BS in Computer Science plus 3 years of experience OR 7 years of related experience The ideal candidate should have: A strong background in full stack development with front end, back end, and database experience The ability to act as a business analyst and work with agency employees and users to gather requirements and translate them into technical designs Organizational and time management skills Excellent written and verbal communication skills Diagnostic and research skills to troubleshoot and analyze internal applications, as well as third party software solutions A history of QA testing and writing technical documentation Experience with each phase of the software development lifecycle Technology we use (but not limited to): .Net (Framework and Core) Javascript frameworks (Angular 2+, jQuery) SQL Server C# LINQ to SQL lambda Azure Bootstrap Angular Material Git Asana Bitbucket Cloud storage (FileNet, Box) Job Duties & Responsibilities OTHER DUTIES: All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous

Position Description The Healthcare IT Business Analyst I is responsible for assisting with application support for various health IT systems and provides helpdesk support for clinical departments. Additional responsibilities include collecting, analyzing and developing data relative to business needs and documenting business processes; assisting with coordination of specialized technology solutions; communicating work-flows to end users; and assisting with departmental procedures. Major/Essential Functions Working knowledge of the daily operations and procedures for the Amarillo campus Electronic Health Records division. Possess understanding of institutional policies and procedures. Provide helpdesk support for EHR systems. Perform other duties as assigned. Required Qualifications Bachelor's degree required plus one (1) year related full-time paid experience OR a combination of related education and/or experience. Preferred Qualifications Knowledge of EHR applications and ability to communicate effectively with campus EHR users and patients. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV The Department of Information Technology is seeking a highly skilled IT Analyst IV to join our Law & Justice (L&J) Division. The successful candidate will be responsible for providing advanced level technical support, developing IT strategies, and managing projects related to the Sheriff's Office's IT systems. This position will also have opportunities to provide additional support to local law enforcement agencies, specialized bureaus, and Solano County Justice Partners (e.g. Public and Alternative Defender’s Office, Probation, and the District Attorney’s Office.) The position requires a Background Investigation be cleared prior to being hired. As an Information Technology Analyst IV, you will apply advanced level subject matter expertise and analytical skills while serving in the capacity of IT section lead overseeing designated critical L&J systems. You will perform the most complex tasks within the Information Technology Analyst series which includes, providing guidance & partnering with IT technical domains (e.g. software engineering, network/systems administration, service desk, security, datacenter, and operations etc.) Includes leading journey-level Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. This position receives Supervision from the Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate will have ADVANCED knowledge and working experience in: Working with law enforcement, correctional, or local government setting, and serving in an IT capacity Supporting Law and Justice Systems and have knowledge of the criminal justice system and the legal process. Security principles and practices, including access control, encryption, and vulnerability management. Defining business requirements of justice systems and translating them into technology solutions that meet the needs of the users. Leading and mentoring journey level IT staff, as well as collaborate effectively with other departments and stakeholders. Develop and implement IT strategies, manage projects, and provide guidance and support to other members of the IT team. Learning and working with Criminal Justice Information (CJI); working knowledge of the California FBI Security Policy for CJI. Applying the principles, methods, and techniques used in designing, developing, testing, implementing, and maintaining computer software systems. Having strong collaboration skills and ability to work with a variety of stakeholders. Project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Understanding data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Working with business stakeholders to implement new standards, technologies and systems that meet business needs. Interfacing with outside entities to facilitate application integrations, updates, and changes. Gathering, analyzing, and evaluating data and information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to produce high quality output under deadlines. Experience in the support the development of innovative, accurate products that meet business needs. Aptitude to apply principles, practices, and techniques of providing quality customer service. Working both independently and as part of a diverse, multi-skilled team. Ability to communicate methods and findings verbally, in writing and visually to technical and non-technical audiences. Developing information system designs, flow charts, and reports. Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments, and work locations. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. The ideal candidate will have the following desired knowledge: IT Business Analysis & Data Analytics IT Governance & Risk Management Information Technology Service Management (ITSM) IT Process Maturity Assessments & Improvements IT Project Management Business Process Modeling & Notation IT Requirement Gathering & Analysis The ideal candidate will have the following desirable certifications: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement). Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/16/2023 - Deadline to submit application along with educational documents for first review. Applications will be reviewed every 3 weeks thereafter. 05/08-05/12 - Tentative dates for hiring interviews. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. Do you have at least 5 years of experience with Law and Justice information technology systems and/or application engineering and support experience, including two 2 years of project lead or supervisory responsibility? Yes No 2. If you answered yes to question #1, please describe your experience with Law and Justice information technology systems and/or application engineering and support experience to include two years of project lead or supervisory responsibility? If not applicable, please type N/A in the response area. 3. Do you have 5 years of experience ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? Yes No 4. If you answered yes to question #3, please describe your experience with ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? If not applicable, please type N/A in the response area. 5. How many year(s) of experience do you have developing and maintaining IT policies, procedures, and standards to ensure the security and reliability of the Sheriff's Office's IT systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 6. How many year(s) of experience do you have managing IT projects from inception to completion, ensuring that projects are completed on time and within budget? No experience Less than 1 year 1-2 years 3-5 years 6+ years 7. How many year(s) experience do you have conducting technology feasibility assessments and providing recommendations for new IT technologies and systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 8. How many year(s) of experience do you have troubleshooting and resolving complex IT issues, including network, software, and hardware issues? No experience Less than 1 year 1-2 years 3-5 years 6+ years 9. How many year(s) of experience do you have conducting business and system analysis, (e.g. requirement gathering, technology solution evaluations, process modeling/notation, and problem management, etc.)? This experience would also include leading program staff in customer portfolio management and business analyst day to day operations. No experience Less than 1 year 1-2 years 3-5 years 6+ years 10. Which of the following certifications have you achieved? Check all that apply: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement) Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) 11. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 12. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Project Manager) We are seeking an Information Technology Analyst IV who possesses and applies advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties and provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with educational documents for the first review. Applications will be reviewed every three weeks thereafter until the position is filled. 05/08/2023 - 05/12/2023 - Tentative dates for hiring interviews (first review). Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with multiple project management methodologies to include Waterfall, Scrum/Agile, and hybrid models. No experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have with IT Project Governance (e.g. Project Steering Committee Management)? No experience 1-3 years 3-5 years 6+ years 6. How many years of experience do you have with Vendor and Contractor Management? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have with Business Relationship Management? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have in Organizational Change Management (leveraging OCM leading practices and concepts to successfully manage the adaptability of changes on the people side)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have with Business and Technical Requirement Gathering (delineating between functional and non-functional requirements)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have with Business Process Modeling & Notation (developing process workflows, complex process guides, policies, job aides, etc.)? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with Project Performance Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Information Technology Infrastructure Library (ITIL), leading practices and concepts? No experience 1-2 years 3-5 years 6+ years 13. Please indicate which of the following certifications you have achieved. Select all that apply: Project Management Professional (PMP) Certification, from Project Management Institute (PMI) Disciplined Agile Scrum Master (DASM) Certification and/or PMI Agile Certified Practitioner (PMI- ACP) certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling and Notation Certification Organizational Change Management Certification None 14. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Report/BI Developer) As an Information Technology Analyst IV (Report/BI Developer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Our current Opportunity is within our Data Management Team! As an Information Technology Analyst IV (Report/BI Developer), you will be a prominent member of our Application Management & Analytics team supporting the Central IT department of the County of Solano, two (2) data centers, eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Application Management & Analytics Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services and has the highest demand for data use and reporting requirements. You will provide Business Intelligence and reporting solutions for data users across the County. You will map various databases used in the organization and design, code, test, and aggregate the results to create actionable information. You will also work with data users to identify and anticipate reporting and data needs, affect change in the data architecture, and conduct data preparation, visual-based data discovery, interactive dashboards, and augmented analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the department and with stakeholders throughout the County. Our ideal candidate embraces change and looks for opportunities for improvement. They enjoy examining data, visualizing, and creating a story, and can project practical applications for the data in multiple scenarios. Desired Knowledge and Experience Current generation Analytics platforms. Extensive experience and fluent in report writing, dashboard development, and machine learning - Python, R, SAS, Power BI, SQL, Crystal Reports, SSRS, Tableau, Qlik. HIPAA, HITECH, 42CFR related to health systems. Customer Resource Management tools and public Portals with preferred emphasis on Dynamics365. Data warehouse experience including data sourcing, analyzing, profiling, and modeling. Azure Synapse, Data Factory, DevOps Desired Certifications Azure AI Fundamentals Power BI Data Analyst Azure Data Scientist Azure Solution Architect Azure Data Engineer BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/05/2023 - Deadline to submit application along with educational documents. 05/01-05/05 - Tentative dates for hiring interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-03) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-03) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with cloud platforms (Azure, AWS, etc.)? No Experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have working with advanced Report and BI Development (Power BI, SQL, Crystal Reports, Tableau, Qlik)? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have working with Statistical/Data analytics tools (R, Python, SAS)? No experience 1-2 years 3-5 years 6+ years 6. How many years of experience do you have working with Electronic Health Record Systems (Avatar, NextGen, Epic)? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have working with Case Management Systems (CalWIN/CalSAWS, CWS/CMS, CMIPS II)? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have working with Content Management Systems (Hyland, Documentum)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have working with CRM Systems (Dynamics365, Saleforce)? No experience 1-2 years 3-5 years 6+ years 10. How years of experience do you have working with HIPAA, HITECH, and 42CFR as related to health systems? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Data Integration and Interoperability? No experience 1-2 years 3-5 years 6+ years 13. How many years of experience do you have with Aumented Intelligence? No experience 1-2 years 3-5 years 6+ years 14. How many years of experience do you have with Data Governance? No experience 1-2 years 3-5 years 6+ years 15. How many years of experience do you have with Data Quality? No experience 1-2 years 3-5 years 6+ years 16. How many years of experience do you have with Data Security? No experience 1-2 years 3-5 years 6+ years 17. Please indicate which of the following certifications you have achieved (select all that apply): Azure Fundamentals Azure Data Fundamentals Azure AI Fundamentals Power BI Data Analyst Azure Data Scientist Azure Solution Architect Azure Data Engineer DAMA certification (CDMP) 18. How many years of experience do you have working with data platform management systems (Microsoft, Informatica, Redshift, Snowflake)? No experience 1-2 years 3-5 years 6+ years Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Description Under general supervision, to ensure the organization's technological needs are met by analyzing and documenting business processes and providing related application configuration and support. COVID-19 Risk Tier - Low Risk The Employee Services Agency is seeking an experienced individual with a background in the implementation and/or support of the PeopleSoft suite of applications in a in both Human Capital Management and Payroll North America. This senior analyst-level position will be crucial in assuring accurate understanding, capture, testing, implementation/build, and support of defined requirements for critical operational departments across ESA and Finance. The Senior Business Systems Analyst will direct PeopleSoft support and software development life cycle for the design, development, implementation, testing, updating, integration, and maintenance of system configuration, system setup, and applications tables; to analyze user, system, and application needs, and evaluate alternative approaches to determine the best solutions to meet the needs of the organization with minimal supervision. In addition, the Senior Business Systems Analyst will oversee and ensure accuracy of the functional build using a strong operational understanding of PeopleSoft, technical aptitude, and effective communication which will allow for collaborative design recommendations, application of best practice configuration principles, the establishment of testing and reporting standards, and identification/incorporation of key points of integration and interoperability. In addition, the Senior Business Systems Analyst will have strong expertise in, and ability to, implement new functionality. Effective verbal and written communication skills coupled with the ability to lead, facilitate, and provide oversight for a team relative to departmental standards and processes are highly desired. Capability to function as a subject matter expert, mentor, and guide for staff relevant to solution-based applications and support of SQL data management, transmission standards, or project management. In addition to meeting the employment standards for the Senior Business Systems Analyst, the candidate must have experience in the following areas: PeopleSoft HCM (Human Capital Management) Benefits and/or finance rules and regulations regarding employment practices Typical Tasks Keeps current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems; Conducts research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible; Considers the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes; Coordinates and participates in the evaluation of new module releases; Interacts with others to identify, prioritize, and recommend alternate solutions and risk mitigation strategies; Leads complex assignments involving software development life cycle, project planning, upgrade, build, optimization, resource allocation and implementation; Leads the evaluation of new software and upgrades for complex solutions; Manages technical changes, verifying testing results, and adhering to technical and business standards compliance; Performs and/or coordinates complex assignments involving project planning, analysis, testing, monitoring, reporting, optimization and implementation; Serves as escalation for troubleshooting application issues and system errors, and escalates to vendor as required; Gathers functional and business requirements and collaborates with other IT staff and/or vendors to produce the desired output; Leads, coordinates and participates in application upgrades and changes; Documents functions and changes to new or modified functionality; Participates in change processes and prioritization; implements approved system enhancements, releases and optimizations; Provides information and support to Instructional Designers to facilitate end user training; Provides input to the development of formal business cases when new or enhanced business solutions are proposed; Provides updates on fixes to known issues and planned updates and upgrades; Troubleshoots application issues and system error and escalates to Tier 3 or vendor as required Work with the business to develop detailed user acceptance test cases and flows; including devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating testing Attends meetings to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs; Evaluates new module releases; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Computer Science, Information Technology, Business, or related field, and Six (6) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst; OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; and Eight (8) years of experience providing technical and/or analytical support in the functional area(s) being supported, three (3) years of which is at the level comparable to the County's Business System Analyst classification. Special Requirements Ability to travel to alternate locations in the course of work.If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Principles of technical leadership; Business process design and workflow; Testing methodology and validation; Various information technology platforms and operating systems; Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application data; Wide range of application functionality, content, and associated workflows; Customer service principles; Policies, procedures, and business operations related to the functions being supported. Ability to: Provide technical guidance and lead others; Promote and maintain a team environment; Troubleshoot problems, identify root causes, and evaluate alternative solutions; Test and validate business analysis findings and recommendations; Apply business analysis principles and practices; Utilize a variety of information technology platforms and operating systems; Design business processes; Document business processes and models; Analyze business requirements and identify possible solutions; Communicate effectively both verbally and in writing; Produce reports, documentation, research for the purpose of addressing customer needs; Engage with stakeholders and understand and respond to their needs in rapidly changing environments; Maintain effective customer relationships. Benefit and Retirement information may vary from bargaining unit to bargaining unit.Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click hereto access all Memoranda of Understanding and most recent Summary of Changes. Closing Date/Time: 6/13/2023 11:59 PM Pacific