CAREER DESCRIPTIONREGISTRAR OF VOTERS MANAGER
CANDIDATE AND VOTER SERVICES
OPEN TO THE PUBLICThis recruitment will establish an
open eligible list. The eligible list established through this recruitment will be used to fill current/future vacancies in different agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
COUNTY OF ORANGE
The
County of Orange is California's third most populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives.
REGISTRAR OF VOTERSThe County of Orange, Registrar of Voters , a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions, and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.9 million active registered voters. The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative, and a strong dedication to customer service.
THE OPPORTUNITYThe candidate and Voter Service Manager (ROV) Manager is a key position, overseeing the day-to-day planning, organization, and execution of all Candidate and Voter Services functions.
This interesting and challenging position is responsible for managing the candidate filing process; services to the public such as vote-by-mail and military/overseas ballots; filing of recall, referendum and countywide initiative petitions and campaign finance reporting; serve as the filing officer for countywide initiatives and all elections, school district, and special district measure documents for the sample ballot pamphlet and official ballot; supervises retirement board, Mello-Roos, and LAFCO elections; acts as a liaison with Orange County City Clerks, school districts and special districts regarding mutual issues and responsibilities; manages the compilation of the sample ballot pamphlet and proofreading of the Official Ballot; supervises the handling of damaged or spoiled ballots.
Key Responsibilities include, but are not limited to, the following:
- Lead, plan, and manage all Candidate & Voter Services operations, ensuring accuracy, compliance, and high-performance service delivery.
- Oversee candidate filing, vote-by-mail and military/overseas ballot services, petition and campaign finance filings, and local measure documentation.
- Supervise the preparation of sample ballot pamphlets and the review of official ballots.
- Manage the resolution of damaged or spoiled ballots.
- Lead a team of seven professionals and work closely with the Deputy Director of Operations and fellow managers.
- Inspire & mentor staff to achieve departmental and organizational goals.
- Ensure compliance with election laws, policies, and regulations.
- Communicate proactively with internal and external stakeholders.
- Maintain a high level of accountability, customer service, and transparency.
- Stay informed on emerging trends and best practices in election administration.
- Represent the department in collabortive efforts at the local, state, and federal levels.
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIESThe ideal candidate is an experienced and visionary leader who is strategic, detail-oriented and thrives in a fast-paced, multidisciplinary environment. We are looking for a dynamic and commited leader with a passion for public service and proven experience in elections, public administration, or a similarly regulated environment. This is a high-impact, high-visibility role within one of the most respected election offices in the nation.
The position requires a vision for the future, the ability to develop strong teams, and an individual well versed in strategic planning and working in a multidisciplinary organization.
The Candidate & Voter Services leader and his/her department carry out its responsibilities in a highly visible, heavily scrutinized environment. The Registrar of Voters' commitment to ensure a high-performing working environment is one of the department's highest concerns. This is an exciting, stable opportunity with a variety of unprecedented challenges and opportunities for an experienced elections professional, or a strong leader with attention to detail.
We hope you will consider joining us if you are looking for a meaningful opportunity to lead with purpose and integrity, while advancing the democratic process and have the following skills, abilities & core competencies:
COMMUNICATION
- Clearly convey complex information in writing and presentations.
- Build consensus and foster productive relationships with diverse stakeholders.
- Demonstrate professionalism with cultural sensitivity in all interactions.
LEADERSHIP
- Inspire and guide teams to meet strategic objectives.
- Build trust and accountability through ethical leadership.
- Encourage innovation and adaptability in a changing environment.
- Knowledgeable in the principles of customer service training and delivery
TECHNICAL EXPERTISE
- In-depth knowledge of election laws and procedures.
- Experience managing departmental budgets and technology-driven programs.
- Ability to perform under pressure and during extended hours in election cycles.
PLANNING & ORGANIZATION
- Skilled in managing complex projects with competing priorities.
- Establish clear goals and procedures to improve operational efficiency.
- Align departmental strategies with countywide objectives.
ANALYTICAL THINKING
- Apply data and insight to solve problems and improve services.
- Assess risks and recommend effective mitigation strategies.
- Evaluate processes and implement improvements for future elections.
MINIMUM QUALIFICATIONSClick
here to view the minimum qualifications for the Registrar of Voters Manager classification.
NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the
National Association of Credential Services (N.A.C.E.S.). SELECTION PROCEDUREHuman Resource Services will screen all resumes to identify the qualified candidates who meet the minimum qualifications. Those applicants will be referred to the next step and notified of all further procedures applicable to their status in the competitive process.
Application Screening | (Refer/Non-Refer): Applicatons will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview | (Weighted 100%): Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list.
Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies in this classification, related classifications, and/or lower classifications related to the position duties and responsibilities.
Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.
Veteran's Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATION EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Emmanuel Tamayo at (714)834-4633 or at emmanuel.tamayo@ceo.oc.gov
EEO INFORMATIONAdministrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information . - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 7/24/2025 11:59 PM Pacific