Assistant IT Solutions Director

City of Fort Worth, TX
Fort Worth, Texas United States  View Map
Posted: Jul 06, 2025
  • Salary: $61.64/hr. - $81.67/hr. | ($128,214 - $169,884 annually) USD
  • Full Time
  • Accounting and Finance
  • Administration and Management
  • Information Technology and Communication Services
  • Job Description

    Assistant IT Solutions Director
    at The City of Fort Worth
    Information Technology

    Pay Range: $61.64/hr. - $81.67/hr. | ($128,214 - $169,884 annually)

    Job Posting Closing on: Monday, July 21, 2025

    Workdays & Hours: FLSA Exempt position. Monday - Friday 8am - 5pm; some evening/weekend work required. 7X24 responsibilities.

    Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

    The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

    An Assistant IT Solutions Director position is available with the City of Fort Worth IT Solutions' Infrastructure / Operations / Public Safety Division. This position will oversee the newly created public safety division along with the backend computing server/storage environment and the full network connectivity landscape. In addition, this position is responsible for Operations and Helpdesk who provide end-user support.

    Minimum Qualifications:
    • Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, business administration or a closely related field
    • Six (6) years of responsible experience in IT management, including two (2) years of administrative and supervisory experience
    • Valid Driver's License
    • Candidate selected for hire must pass a CJIS background check (see below for details)

    Preferred Qualifications:
    • Knowledge of IT infrastructure management including project management; some software development and support; technology, physical and cyber security; and regulatory compliance activities.
    • Demonstrate interchangeable skills that allow professional support in operational divisions that provide for robust system support and comprehensive business support; data center operations; server and virtualization; data network communications; digital and analog voice communications.
    • Possess knowledge of technology procurement and vendor management.

    The Assistant IT Solutions Director's job responsibilities include:
    • Assists in developing, communicating, and implementing technology solutions while serving as a relationship building agent with other departments.
    • Directs the activities of the division/department, which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards and/or service offerings; ensures compliance with federal, state, and local laws, regulations, codes, and/or standards.
    • Supervises staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations.
    • Assists in directing and managing the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service and/or operational area; and oversees the development and implementation of policies and plans related to departmental services and operations.
    • Assists in assessing and monitoring workload, administrative and support systems, and internal reporting for improvement; and directs and implements changes.
    • Participate in the development and monitoring of divisional budgets. Performs research and creates reports specific to departmental programmatic operations; analyzes efficiency, and compliance for auditing, including city of Fort Worth rules and regulations, response times, cost recovery and other issues; and creates or reviews relevant Mayor and Council Communications and Informal Reports.
    • Establishes vision, strategic goals, business objectives and tactical plans.
    • Demonstrates flexibility to focus at the necessary level and schedule capacity needed to support a 7x24x365 environment.

    Working Conditions

    Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

    Physical Demand

    Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
    Criminal Justice Information Systems (CJIS) Background Check

    Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.

    Conditions of Employment

    The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

    The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

    Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

    Closing Date/Time: Monday, July 21, 2025
  • ABOUT THE COMPANY

    • City of Fort Worth
    • City of Fort Worth

    The Community

    The City of Cowboys & Culture is known for its Texas hospitality. The stunning and sprawling City of
    Fort Worth is one of the fastest-growing cities in the U.S. And it’s no wonder — With great neighborhoods, scenic terrain and a rich history of arts and culture, paired with world-class opportunities for business and education, it’s not only fun to visit Fort Worth, it’s even more rewarding to call it home.

    Fort Worth truly offers all the benefits and amenities of a bustling metropolitan city, while keeping the small- town charm that keeps it unpretentious and charismatic in all the right ways. Designated as one of America’s “Most Livable Communities” by the Partners for Livable Communities, the city truly offers a melting pot of culture, commerce, community and yes, cowboys.

    There are over a dozen remarkable districts full of treasured history among modern luxuries and unique places to have fun, making it the No. 1 tourist destination in Texas and welcoming more than 9.4 million visitors annually.

    Being one of the fastest-growing among large cities in the country, Fort Worth has received multiple accolades, including number one downtown (Livability), and the second-best City in the nation for job seekers (Forbes). Our employees serve the needs of over 900,000 residents representing culturally diverse communities.

    Exciting Growth & Future Development

    One of the most fascinating aspects of the City of Fort Worth is its almost unprecedented growth over the past several years. Both in terms of population and industry, and as the 12th largest city in the United States, Fort Worth is truly booming — which presents both challenges and opportunities to truly develop this city in the right way. Every 30 minutes a new person moves to Fort Worth, so we’re looking for candidates who can embrace an evergrowing and changing environment and improve on it with solutions that work for the entire community of Fort Worth.

    Mission

    We are working together to build a strong community that others can look to as a pillar of unity and excellence. Through grassroots efforts within the community, and large scale construction and transportation plans that continue to add the infra- structure a growing city like Fort Worth needs, we’ll provide the public services our community requires to continually cultivate the unique city we call home.

    Vision

    Fort Worth’s vision is to be the most livable and best managed city in the country. We’ll do this by taking care of our citizens, implementing the highest quality standards in our schools, continually improving the neighborhoods we thrive in and the facets of the city that make our town so unique.

    Benefits That Are Well Worth It

    The City of Fort Worth continues to be dedicated to its employees’ well-being by providing competitive health benefits, a well-rounded wellness program and a Zero Accident Philosophy® workplace. All regular full-time employees and those employees who work 30–39 hours per week are eligible for all City of Fort Worth Benefits. Part-time employees who work 20–29 hours per week are eligible for dental, basic life insurance, supplemental life insurance, flexible spending accounts, 457 Deferred Compensation plan and other voluntary benefits.

    Medical Program

    The City offers two plan options through Meritain Health, an Aetna company.

    The Health Center Plan – Offers employees and their family’s

    primary health care services that are 100% completely free and unlimited. Employees can visit any one of the three City of Fort Worth Employee Health Centers and receive guaranteed same or next day appointments for sick visits. Also, services are available at any one of the five satellite locations that serves employees across the city.

    The Consumer Choice Plan – Is offered to employees at no cost or low monthly premiums to cover eligible dependents and provides the financial benefits of a Health Savings Account (HSA).

    • Preventative services are covered at 100% on both plans.
    • Prescription Drug coverage including mail order pharmacy are also included.

    Vacation

    Eligible for 3 weeks of vacation: After successful completion of probationary period (usually
    6 months), employees may take time off for rest, relaxation, vacation, illness, religious observances, and personal business.

    Holidays

    Available on the first day of employment, the city provides employees with paid holidays, including two personal holidays.

    Wellness Program

    The city’s Healthy Challenge Wellness Program rewards all full-time, benefit-eligible employees on the city’s health insurance. The Healthy Challenge Program utilizes a points system. Participants may earn points throughout the year (Jan. 1-Dec. 15) for completing specific program activities and participants can redeem points at the end of the year for a cash reward. By participating, individuals can earn $150, $200 or $250 by accumulating program points.

    Show more

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