Adult and Aging Administrative Assistant - Confidential

Sonoma County, CA
Santa Rosa, California United States  View Map
Posted: Jun 13, 2025
  • Salary: See Position Description USD
  • Full Time
  • Clerical and Administrative Support
  • Job Description

    Position Information

    Salary Range

    $31.99 - $38.88/Hourly

    $2,567.96 - $3,121.05/Biweekly
    $5,563.91 - $6,762.27/Monthly
    $66,766.97 - $81,147.23/Annually

    The County of Sonoma Human Services Department (HSD) seeks a highly skilled Administrative Assistant to join their team!

    Starting salary up to $38.88/hour ($81,147/year), an additional $1.50/hour Confidential Premium in addition to the hourly pay rate, and a competitive total compensation package!*

    The Adult and Aging Administrative Assistant - Confidential position is assigned to the Adult and Aging (A&A) Division of the Human Services Department and is responsible for supporting the day-to-day needs of the Division Director, Section Managers, and other management level staff. They will complete general clerical work, answer questions from employees and the public, and support division and project meetings. Additional duties include:
    • Reviewing e-mails daily and alerting the division director of time sensitive requests
    • Calendaring recurring meetings for staff and management
    • Answering A&A staff questions and directing them to the appropriate supervisor or manager
    • Assisting with timecard and CalCard processing
    • Creating and sending e-mails to staff and community partners on behalf of management
    • Taking minutes for staff and management during meetings
    • Remediating board items for the Board of Supervisors in Legistar
    • Coordinating travel arrangements and mileage reimbursements, and completing supporting documentation
    • Reviewing and tracking contracts and creating general documents

    The ideal candidate will possess many of the following:
    • Experience supporting high-level management
    • The ability to work independently to prioritize and solve problems
    • The demonstrated ability to handle matters proactively while attending to details and ensuring timely completion of projects
    • Excellent communication and customer service skills
    • The ability to work effectively with a wide variety of stakeholders and consumers
    • Advanced proficiency with the Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook
    • The ability to track project deliverables and due dates
    • The demonstrated ability to work efficiently with a high degree of quality
    • The ability to coordinate travel arrangements and submit the appropriate forms
    • A professional demeanor in a fast-paced and challenging environment with the ability to multi-task and switch gears quickly
    • Bilingual (English/Spanish skills are desired but not required
    About the Human Services Department (HSD)

    As the largest agency in Sonoma County government, the Human Services Department’s mission is to build upon strengths, as we bridge clients to opportunities through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFresh, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging.

    HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.

    The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services .

    What We Offer
    Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including:
    • Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
    • Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
    • Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
    • County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
    • Staff Development/Wellness Pay - Annual benefit allowances of up to $1,250 and ongoing education/training opportunities
    • Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
    • Incentive Retirement Savings Plan (IRSP) and 457 Voluntary Deferred Compensation - 3% of salary County contribution to a 401(a), in addition to the County matching up to 1% of base salary in 401(a), based upon employee contribution
    • Retirement - A pension fully integrated with Social Security
    • Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
    • Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
    *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory .

    This recruitment is being conducted to fill an Adult and Aging Administrative Assistant - Confidential position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Secretary.

    Application submissions require the Supplemental Questionnaire to be completed.

    Minimum Qualifications

    Experience and Education : Any combination of education, vocational training and work experience which provides the opportunity to acquire the knowledge and abilities listed. Normally, formal coursework in secretarial skills and three or more years of general clerical work experience which includes working with personal computers will provide this opportunity.

    Performance Skills: The ability to type accurately at the rate of 45 words per minute is required.

    License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

    The position advertised on this announcement does not require possession of a valid California Driver’s License.

    Knowledge, Skills, and Abilities

    Considerable knowledge of: the organization, services, programs and functions of the agency in order to plan, evaluate, coordinate and perform clerical support and minor administrative functions; departmental and general clerical work practices from reference materials, procedures, guidelines, written formats, and timetables to schedule events; compile, consolidate and summarize information; authorize and/or submit claims, requisitions, payroll time reports; and answer a variety of information such as work progress, routings, application of procedures to specific situations, agendas, status of accounts, location of materials, and coordination of clerical support and administrative functions; English grammar, spelling, written format and punctuation; the functions, timetables, workload, and priority of the administrative and professional positions served; the procedures, work practices, format and routines associated with secretarial responsibilities to one or more commissions or boards if such work has been assigned.

    Working knowledge of: the principles of supervision and office practices to instruct and provide training to secretarial and general clerical positions; office equipment and filing systems, including personal computers and/or terminals, as well as business software programs generally used by County departments.

    Knowledge of: the principal administrative employee's style of writing and thinking in order to compose routine correspondence in his or her absence and to clarify wordage or sentence structure not necessitating review.

    Ability to: select, understand and apply regulations, rules, procedures, office routine and work practices related to a variety of clerical support and minor administrative work functions in the department or division located; exercise discretion and good judgment in coordinating and performing work assigned; independently initiate, prioritize, perform or solve problems related to deviations in work assigned in order to meet fixed or fluctuating deadlines and achieve work objectives; coordinate the submittal of a variety of information such as resolutions, reports and appeals to be heard by commission or board members and to prioritize subject matter to be heard by content and implication as well as structural format; summarize motions, divisions, appeals, and actions presented before or taken by commission or board members and to organize and transcribe such into minutes of meetings when such work has been assigned; take verbatim dictation during board or commission meetings; instruct or advise co-workers in the proper routines, procedures, office practice, or step-by-step sequence to properly compile and summarize data in order to consolidate fiscal, statistical or informational data for the use of the supervisor or to comply with procedural or administrative requirements; screen and prioritize correspondence, phone calls or visitors seeking the personal attention of the supervisor and to refer matters which may be adequately handled by someone other than the supervisor to the appropriate person or department section; select, extract and organize a variety of information related to different department programs, services, or functions for the use of the supervisor in answering complaints, inquiries or preparing administrative reports; answer procedural, factual and semi-technical questions related to department services, programs, or functions; schedule appointments, maintain supervisor's calendar and coordinate calendared events with other departments, agencies, private concerns and affected individuals; compose correspondence in answer to routine inquiries or complaints; recognize and know the purpose of standardized forms related to department services, functions and programs; deal with the general public and co-workers in a tactful, courteous and effective manner; safeguard classified materials or contents of closed or sealed meetings; independently set-up, prepare and summarize control records such as department, division or sectional budget, expenditures, fund, or revenue records, personnel, time and leave records, production output, census and statistical records, and purchasing and inventory control records.

    Selection Procedure & Some Helpful Tips When Applying

    • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
    • You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
    • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
    • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
    Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.

    Application submissions require the Supplemental Questionnaire to be completed. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.
    The selection procedure will consist of the following examination:

    An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:

    • Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
    Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

    Additional Information

    A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

    Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.

    How to Apply

    Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

    The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

    HR Analyst: EP
    HR Tech: VH

    IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions.

    COUNTY OF SONOMA BENEFITS: GENERAL*

    These are some of the excellent benefits the County offers:

    Paid Time Off :Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

    Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.

    Retirement :Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .

    IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum.

    Retiree Medical :County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.

    Student Loan Debt Relief :County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.

    Plus excellent dental, vision, disability, life insurance, professional development, and more.

    For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900.

    *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice.

    Closing Date/Time: 6/19/2025 11:59 PM Pacific
  • ABOUT THE COMPANY

    • County of Sonoma
    • County of Sonoma

    Room to Move.

    Room to Grow.

    Diverse services. Various options.

    Build your career with the County of Sonoma.

    Our County's mission is to provide superior and courteous services to support, preserve, and enhance the health, safety and quality of life for the people of Sonoma County.

    Explore Your Career:

    As the region’s largest employer, the County of Sonoma offers you a level of career diversity that is as expansive as the county itself. From nursing to engineering, information technology to land management and everything in-between, we’ve got over 800 different opportunities waiting for you. But even more than just opportunity, we give you flexibility. Follow your dreams of working at the top. Or follow your interests and work where you want. Either way, you can have it all here.

    Explore Your Life:

    With over 1,600 square miles of rolling hills and staggering coastline, you could spend a lifetime exploring everything that Sonoma County has to offer. Whether you explore wineries and epicurean delights, or our uncharted expanses of backcountry wilderness, our 300 plus days of sunshine will provide the perfect setting for the lifestyle you’ve always wanted.  

     

     

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