Marketing Aide - Part- time, Non-Benefited

JOB BULLETIN

Applications will be accepted on a CONTINUOUS BASIS until positions are filled with a first review date of Monday, June 2, 2025 . Apply early! This position may close at any time without notice . Interested parties are strongly encouraged to submit application materials as soon as possible.

ARE YOU INTERESTED IN WORKING IN THE TOUR AND TRAVEL INDUSTRY?
YOUR OPPORTUNITY AWAITS YOU IN BUENA PARK!

Visit Buena Park is dedicated to offering first-class customer service to visitors and groups traveling to Buena Park. We strive to promote the Buena Park/Orange County brand as well as develop and support destination marketing programs and initiatives. Through strategic and proactive methods, we create innovative programs to increase tourism and group business within the lively city that is BUENA PARK! We are currently seeking a Marketing Aide who is technologically savvy with excellent communication and customer service skills. The ideal candidate will have strong attention to detail skills as well as excellent comprehension, written, and oral communication skills. This individual will be responsible for e stablishing and maintaining effective working relationships with patrons, co-workers, supervisors, and management.

This Part-time entry-level Marketing Aide position is a unique opportunity to work within the travel industry. If you value customer service, are reliable, eager, enthusiastic, and possess the ability to demonstrate creativity, initiative, and self-motivation then this could be a once-in-a-lifetime opportunity to begin a great career! APPLY TODAY!

GENERAL PURPOSE

Under general supervision, performs a wide range of customer service, clerical duties; and marketing assignments for the tourism bureau; responds to problems in an efficient and professional manner; data entry and fulfillment duties including tracking and reporting; coordinating events as assigned; proficiency in MS Word, Excel and Outlook; coordinate maintenance of facilities and manage, record, and order office supplies, may assist in writing commission minutes; and does related work as required.

DISTINGUISHING CHARACTERISTICS

This is a part-time, non-benefited, position. This position provides an opportunity for incumbents with an interest in pursuing a career in municipal government to learn about municipal government functions and gain experience by completing tasks and special assignments related to the program area.

ESSENTIAL FUNCTIONS

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Provides general clerical support for the department, answer calls, customer service and records management duties.Types, processes, distributes, files documents and assists with special projects.Distributes incoming and outgoing mail and correspondence; maintains accurate and up-to-date logs, files, calendars and records for assigned area.Assists in sorting, cross-indexing, coding and filing various materials using established procedures.Copies, collates, and binds documents; enters data into computer from various sources; inputs corrections and updates information; verifies data for accuracy and completeness.Operates a variety of office equipment including computer keyboard, calculator, copier, facsimile or scanning machine.Greets visitors and answers and refers telephone calls, questions, and complaints to other appropriate staff and departments.May provide back-up for other department or division office administrative support staff.Sorts, assembles, and packages documents and travel guides for mailing purposes.
QUALIFICATIONS GUIDELINES

Knowledge of:

Services and activities in the Buena Park and Orange County region, including locations, directions, map reading, visitor attractions, accommodations, and special events; office administration practices and procedures; correct English usage, including spelling, grammar, and punctuation; record keeping and filing techniques; and effective customer service techniques.

Ability to:

Operate multi-line telephone system; operate computer hardware and use internet, email, word processing, and spreadsheet software programs; proofread documents; organize and maintain office records and specialized files; understand and follow instructions; update and maintain records and generate required reports; meet all deadlines, read, interpret, apply and explain a variety of programs related to Visit Buena Park; communicate effectively, both orally and in writing; comply with dress code; establish and maintain effective working relationships with visitors, management, staff, developers, contractors, business representatives, city and government officials, and others contacted in the course of work.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, employees are frequently required to sit, stand and walk; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms above and below shoulder level. Employees occasionally lift and move records and documents weighing up to 20 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with staff, management, vendors, contractors, the public, and others encountered in the course of work.

WORK ENVIRONMENT

Employees typically work in office conditions, and the noise level is usually quiet, at or below 85 decibels levels.

EDUCATION/TRAINING/EXPERIENCE

Graduation from high school or G.E.D. equivalent and one year of office administration experience is required. Additional relevant experience in tourism or hospitality industry, marketing or public relations department is a plus. Proficiency in Microsoft Office Suite is highly desirable. Internet research skills are highly desirable. Experience involving extensive public contact dealing with a diverse group of individuals or visitors representing a wide range of interests ishighly desirable. 30 or more units of College Level courses may substitute for the required one year of experience.

LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS

Valid California Class C driver license, acceptable driving record, and evidence of insurance are required.

APPLICANT INFORMATION/EXAM WEIGHT

Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application.

All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner.

The City of Buena Park is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability.

The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment.

Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department.

SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent.

RETIREMENT: Provided through deferred compensation 457 plan administered by Nationwide Retirement Solutions. Employee pays member contribution of 3.75%. The City matches the employee's contribution of 3.75%.

EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families.

OC CREDIT UNION: Available to all City employees and their families.

Closing Date/Time: Continuous

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• City of Buena Park

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