Court Clerk Assistant - Bilingual (English/Spanish)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent, plus four (4) years of related experience OR graduation with an associate degree from an accredited college or university, plus two (2) years of related experience.
• Must be bilingual (English/Spanish) and pass pre-employment assessment.

Licenses or Certifications:

• None.

Notes to Applicants
Employment Application:
The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• Detailed, complete Employment Application is required to help better evaluate the applicant’s qualifications - minimum and preferred as noted on the job posting. Incomplete applications will be disqualified.
• You must use “N/A” for fields that are not applicable.
• Employment history dates must include month and year as well as the name and contact information for the supervisor and/or human resources department.
• Verification of employment history dates on resume should match online Employment Application.
• Starting salary will be based on overall relevant experience from youremployment application, not your resume or cover letter.
• Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement.

Additional Information:
Skills assessments may be used to determine selection for interview process after initial applicant review.

CBI :
If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

To learn more about the Court Clerk Assistant positions at Austin Municipal Court, please watch this video https://www.youtube.com/watch?v=944iAG0EMys
Pay Range
$22.22 - $24.77 per hour

Hours
Please note: Schedule may include days, evenings, nights, weekends and/or holidays.
Municipal Court is a 24 hour, 7 days per week business operation.
Schedule/location may change based upon business needs.
Job Close Date 05/19/2025 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Ste 175 Austin, TX 78744 Preferred Qualifications
Preferred Experience:

• Experience handling monetary transactions (cash, credit card, checks, money orders, etc.).
• Experience performing multiple tasks using multiple computer programs (such as: Word, Database systems, Excel).

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Responds to customers regarding legal options to satisfy cases, including fines, trials or hearings, driver safety, deferred dispositions, warrants, extensions, jail bond outs, posting of bonds, filing motions, and others as appropriate to criminal and administrative case types. Updates case files in the Court’s case management system as contact is made with customers, judges, prosecutors, defense attorneys, witnesses, and others. Applies payments as appropriate, balances cash drawers, and prepares deposits of considerable amounts of money daily. Reviews financial information and applications to negotiate with customers to set-up payment plans to include weekly monitoring. Coordinates with prosecutors and police officers about their availability to schedule hearings, trials, and appearances on dockets. Prepares official court documents to prepare for court cases. Prepares cases for transfer to other courts as appropriate. Contacts defendants, prosecutors, defense attorneys, officers, and others regarding court appearances and non-compliance issues. Researches names, addresses, and telephone numbers of defendants using various databases to facilitate contact and case compliance. Assists judge in courtroom, monitors and attends to juror needs, coordinates courtroom activity (including maintaining order). Generates complaints (official charging instruments), prepares summons and subpoenas, and prepares paperwork such as defendant histories for use at appearance docket. Monitors cases for compliance, processes cases in accordance with legal requirements, and prepares documentation for judges and prosecutors, including warrant of arrest. Compiles data/information, tracks and monitors for performance measures and/or reports. Investigates and recommends resolution of procedural and operational problems.

Responsibilities - Supervisor and/or Leadership Exercised:

• None.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of appropriate laws, policies, or procedures dependent on circumstances.
• Knowledge of court proceedings.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Ability to handle hostile or difficult customers.
• Ability to retain knowledge of historical laws and procedures.
• bility to perform basic mathematical calculations.
• Ability to use document scanners and related software applications.
• Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to exercise discretion in confidential matters.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Court Clerk Assistant - Bilingual position are: Graduation from an accredited high school or equivalent, plus four (4) years of related experience OR graduation with an associate degree from an accredited college or university, plus two (2) years of related experience. Must be bilingual (English/Spanish) and pass pre-employment assessment. Do you meet these minimum qualifications?

• Yes
• No

* Are you bilingual in Spanish and English?

• Yes
• No

* Please list all days and/or hours that you cannot regularly work.
(Open Ended Question)
* Please describe your experience in handling cash or processing payments and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Please indicate the number of years of experience you have using a computer in the workplace and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Please describe your experience working in customer service and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. This CJIS role requires a Fingerprint-based background check.

• I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation).

Optional & Required Documents

Required Documents Resume Optional Documents Cover Letter

• 

• City of Austin

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