Manager of Technology Programs

BART
Oakland, California United States  View Map
Posted: Apr 24, 2025
  • Salary: $151,524.00 - $229,559.00 Annually USD
  • Full Time
  • Administration and Management
  • Job Description

    Marketing Statement

    Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

    Job Summary

    Pay Rate
    Non-Represented Payband N09
    $151,524.00 (minimum) - $229,559.00 (maximum)
    Initial negotiable starting salary will be between $151,524.00/annually - $189,121.83/annually, commensurate with education and experience

    Current Assignment
    This is a full scope managerial level classification responsible for managing, implementing and overseeing an information technology portfolio which contains a variety of programs and projects, senior professional staff and project managers, including outside agencies. This classification provides guidance and drives organizational, and technology portfolio change management, risk management and scope management, and drives decisions for prioritization, cancellation, and closure of information technology projects and programs throughout the District.

    The successful candidate will demonstrate experience in the following beyond the minimum qualifications:
    • Driving efficiency by streamlining processes, removing bottlenecks, and optimizing resource allocation.
    • Overseeing and managing the procurement of all IT software, hardware, and professional services contracts for the Office of the Chief Information Officer (CIO).
    • Managing several contracting vehicles; participates in the development of policies and procedures.
    • Managing the operating and capital budget of the Office of the CIO to align with Department objectives.
    • Conducting complex financial and management studies to evaluate performance and operating efficiency; prepares and presents study findings and recommendations; implements recommendations and provides assistance to the CIO in assessing performance against stated objectives.
    • Providing guidance to the Office of the CIO Management team regarding all finance related matters.
    • Vendor management for the Office of the CIO. Develop and maintain relationships with suppliers and service providers; negotiate contracts.
    • Defining methods and procedures for collecting, organizing, and analyzing data.
    • Involvement in the development, including making recommendations for changes and improvements, of new and/or current standards, policies, and procedures; monitors work activities to ensure compliance with established policies and procedures.
    • Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for
      complex financial, statistical and project control analysis in the Office the CIO.


    Examples of Duties

    Assumes overall portfolio management responsibility and directs and provides oversight and coordination of all programs and projects within a given portfolio.

    Manages the interdependency of information technology portfolio programs and projects to monitor the efficiency and effectiveness of the portfolio, business performance outcomes, and the cost, time, scope, resources, strategic measures and benefits realization.

    Manages portfolio funnel, backlog, prioritization, and change management to maintain consensus among stakeholders and impacted teams throughout the District and drive towards successful execution.

    Ensures goals align with the strategy of the District, business and service units served.

    Develops, recommends and implements practices and procedural processes for improving efficiency within a portfolio; monitors and evaluates the impacts upon District operations.

    Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures, and recommends, within departmental policy, appropriate service and staffing levels to support portfolio.

    Plans, directs, coordinates and reviews the statement of work and work plans.

    Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff trainings; works with employees to correct deficiencies; implements discipline and termination procedures.

    Establishes partnerships and relationships with internal and external customers, stakeholders, and peers to ensure results are achieved.

    Communicates effectively with peers, customers, staff, stakeholders and suppliers regarding portfolio plans, roadmaps, resource plans, and budgets.

    Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to various business practices, policies, and procedures as appropriate.

    Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of advanced business processes.

    Represents the District and the Department and serves as liaison to committees, boards, commissions, citizen groups and other governmental agencies. Oversees and facilitates public participation processes in accordance with the Department policy.

    Prepares, reviews and provides project portfolio status reports and updates to managers and executives.



    Minimum Qualifications

    Education :
    A Bachelor’s degree in computer science, information management, business administration or a closely related field from an accredited college or university.

    Experience :
    Five (5) years of (full-time equivalent) verifiable professional information technology portfolio management experience. Two (2) years of experience must have included leading information technology project management teams.

    S ubstitution :
    Additional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred.

    Knowledge and Skills

    K nowledge of :
    • Operational characteristics, services and activities of a comprehensive information systems program.
    • Principles and Practices of program/portfolio coordination and management.
    • Principles and practices of a variety of information technology domains.
    • Principles and practices of project management.
    • Principles and practices of contract negotiation and administration.
    • Principles and practices of strategic planning, risk analysis and measurement systems.
    • Methods and techniques of coordinating and scheduling project work.
    • Methods and techniques of research, analysis and validation.
    • Principles and practices of procurement.
    • Principles and practices of budget development and administration.
    • Principles and practices of supervision, training and performance evaluation.
    • Current office procedures, methods and equipment including computers.
    • Microsoft Office suite or equivalent and analysis software including business and administrative project applications.
    • Related Federal, State, local and professional technical codes, laws and regulations.

    S kill in :
    • Managing, supervising and coordinating assigned programs and projects.
    • Developing and implementing project goals, objectives and procedures.
    • Planning, organizing, directing, and coordinating the work of professional staff and contract consultants.
    • Performing professional level analytical support services.
    • Exercising sound independent judgment within general policy and management guidelines.
    • Planning, organizing and administering complex projects and programs.
    • Planning, organizing and scheduling Office of Chief Information Officer (OCIO) priorities.
    • Researching, analyzing, compiling and summarizing a variety of materials.
    • Preparing and administering department and project portfolio budgets and responsible cost reduction recommendations.
    • Responding to requests and inquiries from the general public.
    • Understanding the organization and function of a public agency.
    • Interpreting and explaining District policies and procedures.
    • Analyzing problems, identifying alternative solutions and making recommendations.
    • Establishing and maintaining effective working relationships with those contacted in the course of work.
    • Communicating clearly and concisely, both orally and in writing.


    Equal Employment Opportunity GroupBox1

    The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

    The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

    Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

    The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

    Highlights
    • Medical Coverage (or $350/month if opted out)
    • Dental Coverage
    • Vision Insurance (Basic and Enhanced Plans Available)
    • Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
      • 2% @ 55 (Classic Members)
      • 2% @ 62 (PEPRA Members)
      • 3% at 50 (Safety Members - Classic)
      • 2.7% @ 57 (Safety Members - PEPRA)
      • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
    • Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
      • 6.65% employer contribution up to annual maximum of $1,868.65
    • Deferred Compensation & Roth 457
    • Sick Leave Accruals (12 days per year)
    • Vacation Accruals (3-6 weeks based on time worked w/ the District)
    • Holidays: 9 observed holidays and 5 floating holidays
    • Life Insurance w/ ability to obtain additional coverage
    • Accidental Death and Dismemberment (AD&D) Insurance
    • Survivor Benefits through BART
    • Short-Term Disability Insurance
    • Long-Term Disability Insurance
    • Flexible Spending Accounts: Health and Dependent Care
    • Commuter Benefits
    • Free BART Passes for BART employees and eligible family members.


    Closing Date/Time: 5/7/2025 11:59 PM Pacific
  • ABOUT THE COMPANY

    • BART (Bay Area Rapid Transit)
    • BART (Bay Area Rapid Transit)

    The BART story began in 1946. It began not by governmental fiat, but as a concept gradually evolving at informal gatherings of business and civic leaders on both sides of the San Francisco Bay. Facing a heavy post-war migration to the area and its consequent automobile boom, these people discussed ways of easing the mounting congestion that was clogging the bridges spanning the Bay. In 1947, a joint Army-Navy review Board concluded that another connecting link between San Francisco and Oakland would be needed in the years ahead to prevent intolerable congestion on the Bay Bridge. The link? An underwater tube devoted exclusively to high-speed electric trains.

    Since 1911, visionaries had periodically brought up this Jules Verne concept. But now, pressure for a traffic solution increased with the population. In 1951, the State Legislature created the 26-member San Francisco Bay Area Rapid Transit Commission, comprised of representatives from each of the nine counties which touch the Bay. The Commission's charge was to study the Bay Area's long range transportation needs in the context of environmental problems and then recommend the best solution.

    The Commission advised, in its final report in 1957, that any transportation plan must be coordinated with the area's total plan for future development. Since no development plan existed, the Commission prepared one itself. The result of their thoroughness is a master plan which did much to bring about coordinated planning in the Bay Area, and which was adopted a decade later by the Association of Bay Area Governments (ABAG).

    The BART Concept is Born
    The Commission's least-cost solution to traffic tie-ups was to recommend forming a five-county rapid transit district, whose mandate would be to build and operate a high-speed rapid rail network linking major commercial centers with suburban sub-centers.

    The Commission stated that, "If the Bay Area is to be preserved as a fine place to live and work, a regional rapid transit system is essential to prevent total dependence on automobiles and freeways."

    Thus was born the environmental concept underlying BART. Acting on the Commission's recommendations, in 1957, the Legislature formed the San Francisco Bay Area Rapid Transit District, comprising the five counties of Alameda, Contra Costa, Marin, San Francisco and San Mateo. At this time, the District was granted a taxing power of five cents per $100 of assessed valuation. It also had authority to levy property taxes to support a general obligation bond issue, if approved by District voters. The State Legislature lowered the requirement for voter approval from 66 percent to 60 percent.

    Between 1957 and 1962, engineering plans were developed for a system that would usher in a new era in rapid transit. Electric trains would run on grade-separated right-of-ways, reaching maximum speeds of 75-80 mph, averaging perhaps 45 mph, including station stops. Advanced transit cars, with sophisticated suspensions, braking and propulsion systems, and luxurious interiors, would be strong competition to "King Car " in the Bay Area. Stations would be pleasant, conveniently located, and striking architectural enhancements to their respective on-line communities.

    BART employees in the 1970s

    BART employees in the 1970s.

    Hundreds of meetings were held in the District communities to encourage local citizen participation in the development of routes and station locations. By midsummer, 1961, the final plan was submitted to the supervisors of the five District counties for approval. San Mateo County Supervisors were cool to the plan. Citing the high costs of a new system-plus adequate existing service from Southern Pacific commuter trains - they voted to withdraw their county from the District in December 1961.

    With the District-wide tax base thus weakened by the withdrawal of San Mateo County, Marin County was forced to withdraw in early 1962 because its marginal tax base could not adequately absorb its share of BART's projected cost. Another important factor in Marin's withdrawal was an engineering controversy over the feasibility of carrying trains across the Golden Gate Bridge.

    BART had started with a 16-member governing Board of Directors apportioned on county population size: four from Alameda and San Francisco Counties, three from Contra Costa and San Mateo, and two from Marin. When the District was reduced to three counties, the Board was reduced to 11 members: four from San Francisco and Alameda, and three from Contra Costa. Subsequently, in 1965, the District's enabling legislation was changed to apportion the BART Board with four Directors from each county, thus giving Contra Costa its fourth member on a 12-person Board. Two directors from each county, hence forth, were appointed by the County Board of Supervisors. The other two directors were appointed by committees of mayors of each county (with the exception of the City and County of San Francisco, whose sole mayor made these appointments).

    The five-county plan was quickly revised to a three-county plan emphasizing rapid transit between San Francisco and the East Bay cities and suburbs of Contra Costa and Alameda counties. The new plan, elaborately detailed and presented as the "BART Composite Report, " was approved by supervisors of the three counties in July 1962, and placed on the ballot for the following November general election.

    The plan required approval of 60 percent of the District's voters. It narrowly passed with a 61.2 percent vote District-wide, much to the surprise of many political experts who were confident it would fail. Indeed, one influential executive was reported to have said: "If I'd known the damn thing would have passed, I'd never have supported it. "

    The voters approved a $792 million bond issue to finance a 71.5 mile high-speed transit system, consisting of 33 stations serving 17 communities in the three counties. The proposal also included another needed transit project: rebuilding 3.5 miles of the San Francisco Municipal Railway. The new line would link muni streetcar lines directly with BART and Market Street stations, and four new Muni stations would be built.

    The additional cost of the transbay tube -- estimated at $133 million -- was to come from bonds issued by the California Toll Bridge Authority and secured by future Bay Area Bridge revenues. The additional cost of rolling stock, estimated at $71 million, was to be funded primarily from bonds issued against future operating revenues. Thus, the total cost of the system, as of 1962, was projected at $996 million. It would be the largest single public works project ever undertaken in the U.S. by the local citizenry.

    After the election, engineers immediately started work on the final system designs, only to be halted by a taxpayer's suit filed against the District a month later. The validity of the bond election, and the legality of the District itself, were challenged. While the court ruled in favor of the District on both counts, six months of litigation cost $12 million in construction delays. This would be the first of many delays from litigation and time-consuming negotiations involving 166 separate agreements reached with on-line cities, counties, and other special districts. The democratic processes of building a new transit system would prove to be major cost factors that, however necessary, were not foreseen.

     

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