Wildfire Dispatch Center Manager

Washington State Department of Natural Resources
1111 Washington St. SE, East Wenatchee, Washington 98802 United States  View Map
Posted: Apr 22, 2025
  • Salary: 86,784 USD Annually
  • Salary Top:101,208
  • Apply By: Apr 28, 2025
  • Full Time
  • Administration and Management
  • Dispatch and Telecommunications
  • Emergency Management
  • Fire and EMS
  • Forestry
  • Management
  • Summary

    The Central Washington Interagency Communication Center (CWICC) provides dispatch services for the Department of Natural Resources, United States Forest Service, United States Bureau of Land Management, and the United States Fish and Wildlife Service.  This position is the senior dispatch supervisor, working closely with all agencies and leading a team of DNR and USFS professionals. The Center is a critical part of member agencies' wildland fire management. The work environment is fast-paced and professional. We encourage you to apply if you are passionate about public service and safety.

  • Job Description

    Central Washington Interagency Dispatch Center (CWICC), WMS1
    Location: Southeast Region- East Wenatchee, WA
    Relocation Compensation may be available and considered 
    Salary: $86,784.00 - $101,208.00 Annually
    To allow for growth and salary progression, the full salary range is: $86,784.00 - $106,548.00 Annually 

    Responsibilities:

    • Working with duty officers, line officers, and agency administrators, the Center Manager implements established priorities, resource allocation needs, and supervises the dispatch aspect of mobilization, demobilization, and reassignment of wildland fire suppression resources to support current and anticipated initial attack, extended attack, and emergency operations within the CWICC boundaries. The Center Manager works with fire staff to ensure that contingency plans are prepared and adequate for emergencies. 
    • The Center Manager participates in multi-agency fire management planning and contributes to ongoing emergency response preparedness plans. This position develops, implements, and updates Dispatch Operations Guides, Expanded Dispatch Plans, Mobilization Plans, Emergency Rental Agreements, Memoranda of Understanding, and Cooperative Agreements as needed. 
    • This Center Manager is responsible for preparing an annual operating budget, developing “fair share” costs associated with services, and working with the CWICC Operating Group and CWICC Board of Directors to approve written formalized financial plans.
  • Job Requirements

    Required Qualifications: 

    • 5 seasons of wildland fire dispatch experience to gain the following key knowledge and skills necessary to perform the job functions described above.
    • Completion of training in performance management, organization planning, budgeting, resource planning, and public relations;
    • Two years of experience as a supervisor;
    • Professional knowledge and understanding of wildfires and dispatch management sufficient to incorporate techniques and objectives of fire, aviation, and other related activities into appropriate resource allocation to achieve objectives and operational safety;
    • Comprehensive knowledge of the advanced concept principles and practices of incident management and support;
    • Comprehensive knowledge of 1) interagency (federal, state, and local cooperators) fire preparedness and suppression management policies, practices and procedures; 2) the Incident Command System; 3) the mobilization and demobilization of resources in a multi-jurisdictional environment; 4) general aircraft capabilities and limitations in addition to aircraft contracting and air operations safety; 5) fiscal procedures and diverse federal and state land management policies and procedures to ensure the most efficient and cost effective management of resources;
    • Knowledge of dispatcher preparedness and management operations, including logistical support, incident management, mobilization, interagency coordination, and resource allocation;
    • Ability to apply sound personnel management skills to include supervision, discipline, coaching, training, motivation, and evaluation;
    • Ability to effectively communicate orally and in writing with a wide variety of federal, state, and local agencies to negotiate, reach concurrence, and maintain an effective working relationship with cooperators;
    • Ability to concentrate and make key decisions in a high-activity and noisy environment;
    • Ability to maintain good interpersonal relations in a high-stress environment during peak activity;
    • Ability to develop and maintain strong interagency relationships;
    • Ability to manage multiple incidents simultaneously;
    • Ability to work flexible, extended, and/or weekend hours, as needed, during peak activity.
    • Knowledge and skills to perform supervisory and managerial tasks: 
      • Work under minimal supervision within the context of broad agency policies;
      • Provide second-level supervision over multiple work units with one or more supervisors;
      • Use a mix of tactical and strategic thinking to address various budget, fixed asset, human resources, and customer service issues;
      • Develop, recommend, and implement agency strategies, policies, and resource allocation;
      • Maintain relationships with internal and external constituents and organizations.
  • Special Instructions

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

  • ABOUT THE COMPANY

    • Washington Department of Natural Resources
    • Washington Department of Natural Resources

    At DNR, we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion. 
    Our Vision – Our actions ensure a future where Washington’s lands, waters, and communities thrive.
    Our Mission – Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.
    Our Core Values:

    • Safety and Well-Being —Our top priority is the safety of the public and our employees.
    • Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
    • Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
    • Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.
    Show more
PDF Flyer: Central Washington Interagency Dispatch Center (CWICC), WMS1 A459.pdf

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.