Senior Mail Services Support Clerk

BART
Oakland, California United States  View Map
Posted: Apr 21, 2025
  • Salary: $68,015.17 - $88,908.77 Annually USD
  • Full Time
  • Clerical and Administrative Support
  • Job Description

    Marketing Statement

    Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

    Job Summary


    Pay Rate
    SEIU Clerical (Grade 031)
    Hourly rate: $32.70 (Step 76) - $42.74 (Step 99)
    External candidates will start at Step 76

    Reports To
    Variable

    Current Assignment

    This announcement will be used to establish an eligibility list of qualified candidates

    Typical daily responsibilities:
    • Pick-up and delivery
    • Pick-up and drop-off US mail from main post office downtown Oakland.
    • Pick-up and delivery of interdepartmental mail and packages for all sites (routes differ on MWF and TTH)

    Mail Prep and Process
    • Sort mail
    • Meter all outgoing mail and parcels
    • Prepare all the incoming and outgoing mail and packages for distribution. ie. scanning, sorting, labeling, etc.
    • Monitor postage meter and balance.
    • Request for refill whenever needed
    • User level maintenance of postage machine.
    • Routine cleaning to maintain operational level of equipment.

    Receiving/Shipping
    • Receive all incoming deliveries (UPS, FedEx, Amazon, etc).
    • Assist in outgoing packages.

    Office Support
    • Answer mailroom phone and provide assistance.
    • Reply to emails.
    • Research undeliverable mail or parcels.
    • Work with BART lobby security guard whenever there’s any other delivery needing assistance.
    • Train all new employees including temporary staffing.

    Records
    • Coordinate pick-up and delivery of district records

    An ideal candidate will demonstrate the following criteria beyond to the minimum qualifications:
    • Freight knowledge
    • USPS process familiarity
    • Proper safety training for lifting
    • Knowledge in use of material handling equipment
    • Knowledge in use of mailing machine
    • Computer knowledge including MS Office Suite
    • Courteous, patient, helpful and positive attitude
    • Confidentiality sensitive
    • Self-thinker, “can-do”
    • Punctual


    Selection Process
    This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application.

    The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first.

    Application Process
    This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the "Bid Form" process and deposit their bids in the bid box. Failure to comply may invalidate the employee's bid. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates.

    External applicants may only apply on line, at www.bart.gov/jobs. Applicants needing assistance with the on line application process may receive additional information by calling (510) 464-6112.

    The Employment Office will screen Bid form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first.

    All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

    Examples of Duties

    Pick up, inspect, process and document records sent to records retention center; fulfills and retrieves records retrieval request; ensures that requested records are released to authorized persons according to established guidelines and files the paperwork.

    Administers office supplies and business forms based on an established fulfillment program.

    Sorts, processes, and delivers interoffice and US mail; operates a computerized mail-processing machine.

    Prepares mail for processing using addressing and mail inserting equipment and mails using presort software reports.

    Performs the necessary research to ensure mislabeled or unclearly labeled packages and mail items are delivered to the appropriate department and/or staff.

    Prepares and updates a variety of reports, which may require the use of arithmetic calculations.

    Drives District vehicles, including sedans, and cargo vans in performance of duties.

    Cleans, makes operations adjustments and/or performs preventive maintenance functions on all equipment.

    Checks articles received against packing list, receiving forms, and notes any discrepancies; stores articles received into the proper bins, racks, shelves or floor locations; issues materials, supplies, records, documentation or freight upon receipt of properly authorized paperwork.

    Packages and prepares materials for transfer to customer sites and conducts periodic physical inventory of materials, supplies, records, forms and assists in reconciling discrepancies with manual or computer-produced inventory control records.

    Moves heavy items, using appropriate material handling equipment.

    Organizes and maintains various departmental files. Attends a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information and keeping reference materials up to date.

    May be required to train and work with temporary and agency personnel at management’s discretion.

    Imputes and deducts business forms using an inventory management system.

    Creates packing slips, prepares forms to be shipped to BART customers.



    Minimum Qualifications

    Education
    Possession of a high school diploma, GED or recognized equivalent.

    Experience
    Three (3) years of (full-time equivalent) verifiable general office services experience which must have included processing of mail, records, supplies and forms and word processing and at least one (1) of the three years must have included experience working in a centralized mailroom setting with responsibility for servicing multiple sites.

    Substitution
    None.

    Other Requirements :
    Must possess a valid California driver's license and a satisfactory driving record.
    Must be able to lift objects weighing up to 75 pounds on a regular basis.
    Must be physically able to stand, stoop, climb step ladders and reach to file and retrieve records on a regular basis.
    Must be physically able to walk, stand or sit for prolonged periods of time.

    Knowledge and Skills

    Knowledge of :
    • Basic office procedures, including arithmetic and record keeping.
    • Basic inventory and stocking practices.
    • Equipment used in a central mail room setting, including package tracking scanners and mailing machine.
    • Methods and practices used in receiving, storing and issuing materials, records, mail and freight.
    • Safety precautions related to the work, including methods of lifting and moving heavy objects with proper equipment.
    • Policies and procedures pertaining to the work.
    • Safe driving practices.
    • Related state and local traffic laws and parking regulations.

    Skill in :
    • Organizing, coordinating and prioritizing work activities.
    • Providing courteous, patient, helpful and positive attitude when dealing with customers.
    • Operating and adjusting a variety of mail processing equipment.
    • Using an on-line or personal computer to input and retrieve data.
    • Using initiative and sound independent judgement within established guidelines. Understanding and carrying out written and oral instructions.
    • Maintaining basic work records and making accurate arithmetic calculations.
    • Establishing and maintaining effective working relationships with those contacted in the course of the work.
    • Driving a motor vehicle safely.
    • Quickly learning District, department and staff names and facility locations.


    Equal Employment Opportunity GroupBox1

    The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

    The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

    Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

    The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

    Highlights
    • Medical Coverage (or $350/month if opted out)
    • Dental Coverage
    • Vision Insurance (Basic and Enhanced Plans Available)
    • Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
      • 2% @ 55 (Classic Members)
      • 2% @ 62 (PEPRA Members)
      • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
    • Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
      • 6.65% employer contribution up to annual maximum of $1,868.65
    • Deferred Compensation & Roth 457
    • Sick Leave Accruals (12 days per year)
    • Vacation Accruals (3-6 weeks based on time worked w/ the District)
    • Holidays: 10 observed holidays and 3 floating holidays
    • Life Insurance w/ ability to obtain additional coverage
    • Accidental Death and Dismemberment (AD&D) Insurance
    • Survivor Benefits through BART
    • Short-Term Disability Insurance
    • Long-Term Disability Insurance
    • Flexible Spending Accounts: Health and Dependent Care
    • Commuter Benefits
    • Free BART Passes for BART employees and eligible family members.


    Closing Date/Time: 5/9/2025 11:59 PM Pacific
  • ABOUT THE COMPANY

    • BART (Bay Area Rapid Transit)
    • BART (Bay Area Rapid Transit)

    The BART story began in 1946. It began not by governmental fiat, but as a concept gradually evolving at informal gatherings of business and civic leaders on both sides of the San Francisco Bay. Facing a heavy post-war migration to the area and its consequent automobile boom, these people discussed ways of easing the mounting congestion that was clogging the bridges spanning the Bay. In 1947, a joint Army-Navy review Board concluded that another connecting link between San Francisco and Oakland would be needed in the years ahead to prevent intolerable congestion on the Bay Bridge. The link? An underwater tube devoted exclusively to high-speed electric trains.

    Since 1911, visionaries had periodically brought up this Jules Verne concept. But now, pressure for a traffic solution increased with the population. In 1951, the State Legislature created the 26-member San Francisco Bay Area Rapid Transit Commission, comprised of representatives from each of the nine counties which touch the Bay. The Commission's charge was to study the Bay Area's long range transportation needs in the context of environmental problems and then recommend the best solution.

    The Commission advised, in its final report in 1957, that any transportation plan must be coordinated with the area's total plan for future development. Since no development plan existed, the Commission prepared one itself. The result of their thoroughness is a master plan which did much to bring about coordinated planning in the Bay Area, and which was adopted a decade later by the Association of Bay Area Governments (ABAG).

    The BART Concept is Born
    The Commission's least-cost solution to traffic tie-ups was to recommend forming a five-county rapid transit district, whose mandate would be to build and operate a high-speed rapid rail network linking major commercial centers with suburban sub-centers.

    The Commission stated that, "If the Bay Area is to be preserved as a fine place to live and work, a regional rapid transit system is essential to prevent total dependence on automobiles and freeways."

    Thus was born the environmental concept underlying BART. Acting on the Commission's recommendations, in 1957, the Legislature formed the San Francisco Bay Area Rapid Transit District, comprising the five counties of Alameda, Contra Costa, Marin, San Francisco and San Mateo. At this time, the District was granted a taxing power of five cents per $100 of assessed valuation. It also had authority to levy property taxes to support a general obligation bond issue, if approved by District voters. The State Legislature lowered the requirement for voter approval from 66 percent to 60 percent.

    Between 1957 and 1962, engineering plans were developed for a system that would usher in a new era in rapid transit. Electric trains would run on grade-separated right-of-ways, reaching maximum speeds of 75-80 mph, averaging perhaps 45 mph, including station stops. Advanced transit cars, with sophisticated suspensions, braking and propulsion systems, and luxurious interiors, would be strong competition to "King Car " in the Bay Area. Stations would be pleasant, conveniently located, and striking architectural enhancements to their respective on-line communities.

    BART employees in the 1970s

    BART employees in the 1970s.

    Hundreds of meetings were held in the District communities to encourage local citizen participation in the development of routes and station locations. By midsummer, 1961, the final plan was submitted to the supervisors of the five District counties for approval. San Mateo County Supervisors were cool to the plan. Citing the high costs of a new system-plus adequate existing service from Southern Pacific commuter trains - they voted to withdraw their county from the District in December 1961.

    With the District-wide tax base thus weakened by the withdrawal of San Mateo County, Marin County was forced to withdraw in early 1962 because its marginal tax base could not adequately absorb its share of BART's projected cost. Another important factor in Marin's withdrawal was an engineering controversy over the feasibility of carrying trains across the Golden Gate Bridge.

    BART had started with a 16-member governing Board of Directors apportioned on county population size: four from Alameda and San Francisco Counties, three from Contra Costa and San Mateo, and two from Marin. When the District was reduced to three counties, the Board was reduced to 11 members: four from San Francisco and Alameda, and three from Contra Costa. Subsequently, in 1965, the District's enabling legislation was changed to apportion the BART Board with four Directors from each county, thus giving Contra Costa its fourth member on a 12-person Board. Two directors from each county, hence forth, were appointed by the County Board of Supervisors. The other two directors were appointed by committees of mayors of each county (with the exception of the City and County of San Francisco, whose sole mayor made these appointments).

    The five-county plan was quickly revised to a three-county plan emphasizing rapid transit between San Francisco and the East Bay cities and suburbs of Contra Costa and Alameda counties. The new plan, elaborately detailed and presented as the "BART Composite Report, " was approved by supervisors of the three counties in July 1962, and placed on the ballot for the following November general election.

    The plan required approval of 60 percent of the District's voters. It narrowly passed with a 61.2 percent vote District-wide, much to the surprise of many political experts who were confident it would fail. Indeed, one influential executive was reported to have said: "If I'd known the damn thing would have passed, I'd never have supported it. "

    The voters approved a $792 million bond issue to finance a 71.5 mile high-speed transit system, consisting of 33 stations serving 17 communities in the three counties. The proposal also included another needed transit project: rebuilding 3.5 miles of the San Francisco Municipal Railway. The new line would link muni streetcar lines directly with BART and Market Street stations, and four new Muni stations would be built.

    The additional cost of the transbay tube -- estimated at $133 million -- was to come from bonds issued by the California Toll Bridge Authority and secured by future Bay Area Bridge revenues. The additional cost of rolling stock, estimated at $71 million, was to be funded primarily from bonds issued against future operating revenues. Thus, the total cost of the system, as of 1962, was projected at $996 million. It would be the largest single public works project ever undertaken in the U.S. by the local citizenry.

    After the election, engineers immediately started work on the final system designs, only to be halted by a taxpayer's suit filed against the District a month later. The validity of the bond election, and the legality of the District itself, were challenged. While the court ruled in favor of the District on both counts, six months of litigation cost $12 million in construction delays. This would be the first of many delays from litigation and time-consuming negotiations involving 166 separate agreements reached with on-line cities, counties, and other special districts. The democratic processes of building a new transit system would prove to be major cost factors that, however necessary, were not foreseen.

     

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