Parks and Recreation Aide 4 (Regional IT Support Aide) - Taconic Region
- Salary: From $18.49 to $18.49 Hourly USD Hourly
- Salary Top:18.4918
- Full Time
- Information Technology and Communication Services
- Parks and Recreation
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Job Description
Duties Description
Under the direction of the Assistant Regional Director for NYS OPRHP - Taconic Region, the incumbent’s duties will include but are not limited to the following:
• Perform a variety of troubleshooting tasks on regional computers and informational technical systems (printers, scanners, copiers, cell phones, tablets, laptops etc.).
• Assist the Regional Office with onboarding and off boarding users into the ITS portal.
• Assist regional Parks users with logon to system as onboarded, activating RSA tokens, establishing printer and peripheral connection, and mapping drives as needed.
• Setting up new users with their computer workstations, including desk and/or cell phones and any other needed peripheral.
• Help users to navigate the NYS ITS web portal and ticketing system while being able to prioritize user needs.
• Responding to requests for assistance with failing IT equipment and travel throughout the region as needed.
• Troubleshoot and advise others with confidence and professionalism.
• Participate in and complete training programs as instructed.
• Other duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
There are no minimum qualifications per Civil Service.
PREFERRED QUALIFICATIONS:
• High School diploma or equivalent; OR A.S. college degree in Computer Science (or working toward hat degree) preferred; OR 1-year in a Computer Repair program at a technical school or working toward the Comp TIA A+ certification examination.
• Ability to perform medium to heavy physical labor tasks.
• Reads and understands written instructions and material.
• Communicate effectively with other staff and park patrons in a responsible and courteous manner under stressful conditions.
Additional Comments
OPERATIONAL NEEDS:
• Must be available to work nights, weekends, and holidays based on operational needs and emergencies.
• Must possess and maintain a valid US Driver’s License as a term and condition of appointment.
BENEFITS:
There are various benefits that a seasonal employee is entitled to, based on their time worked with the agency:
• New York State Retirement Plan Membership Eligibility
• Health Insurance and Vacation/Sick/Personal Time Off eligibility after a period of service.
• Tuition Assistance Programs
Learn more about our benefits for seasonal state employees, visit: https://parks.ny.gov/employment/benefits.aspx
Some positions may require additional credentials or a background check to verify your identity.
Closing Date/Time: 04/15/25 -
ABOUT THE COMPANY
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New York State Parks, Recreation & Historic Preservation
Show moreThe mission of Parks, Recreation, and Historic Preservation is to provide safe and enjoyable recreational and interpretive opportunities for all New York State residents and visitors and to be responsible stewards of our valuable natural, historic and cultural resources.
From the shores of Long Island to the mighty Niagara Falls, New York's 180 state parks offer countless opportunities to explore your natural environment, escape from the grind of the everyday and experience exciting new adventures. Beaches, boat launches, hiking trails, campsites, and golf courses all await you!
New York's state parks... With all there is to see and do, how will you spend your time?
NEW YORK STATE IS KNOCKING IT OUT OF THE PARKS!
Come work with us, and...
- Be a part of the premier park system in the United States - with more than 250 state parks, historic sites, golf courses, swimming pools, beaches, campgrounds, marinas, trails, and museums and nature centers.
- Work in some of the most beautiful, scenic, and historic places New York State has to offer.
- Make a tangible impact on your community. Parks are for everyone, and all are welcome here: People of every age, ability, color, or creed belong here – without exceptions – yourself included! People of every kind come visit us in order to have experiences – and at OPRHP, we get to be part of these special times in truly meaningful ways. See how you can make a difference as a part of Team OPRHP!
State parks and historic sites are staffed by a core of permanent employees who work year-round to maintain these precious resources. During the peak of our operating season (May through September) the permanent staff is supplemented by several thousand seasonal employees who work to ensure that our patrons have a positive and safe experience when visiting our sites.
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