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Job Description
Starting hourly rate: $21.90. Rate of pay depends on qualifications.
Job Description
JOB SUMMARY
The Computer Operator is responsible for scheduling and submitting production jobs and test jobs using job scheduling software. Monitors console messages and maintains the computer system, initiating commands and identifying response requests as required. This position performs printing according to specifications to meet deadlines and mailing requirements.
ESSENTIAL FUNCTIONS- Monitors system messages, initiates commands, and identifies response requests to maintain the computer system by observing the console for equipment messages as well as all online applications.
- Schedules, maintains and submits production and test jobs using job scheduling software for processing of daily work requests, updates control cards and verifies results in order to meet user's deadlines.
- Communicates and coordinates restart procedures with applications staff to ensure the completion of required production and test jobs.
- Submits batch processing jobs manually, as required.
- Troubleshoots and identifies problems while communicating with supervisor, help desk, programming staff, and internal customers, to assure necessary tasks are completed for proper output.
- Prints customer water bills and other communication as required.
- Operates and maintains printers, print software and multi-function devices.
- Identifies problems and performs routine maintenance on equipment, checks various error indicators and makes necessary adjustments to equipment to assure equipment remains operational until technician can be dispatched.
- Contacts maintenance technicians when necessary to keep equipment in good operational status.
- Maintains adequate inventory of supplies to ensure production levels remain efficient.
- Performs other duties as assigned.
DECISION MAKING- This position works under general supervision.
- This position provides functional guidance and may train lower level employees.
- High School Diploma or GED.
- Four years' experience performing computer operations responsibilities.
- Ability to report to work on time, maintain a good attendance record, and work all designated work schedules.
- Skill in communicating effectively, verbally and in writing.
- Skill in handling high pressure situations to meet workload demands.
- Skill in safeguarding and maintaining a high level of confidentiality of sensitive information.
- Ability to use job scheduling software:CA Workload or similar software.
- Ability to use printing software:Paris or similar software.
- Ability to use Xerox printing systems or production printers.
- Ability to use computer software such as MS Word and Excel.
- Ability to maintain regular contact with internal and external customers, repair representatives, and service agencies.
PHYSICAL DEMANDS AND WORKING CONDITIONS
Physical requirements include lifting up to 50 pounds occasionally. Subject to standing and walking for long periods of time to perform job scope. Working conditions are primarily in an office environment with regular exposure to mechanical equipment and moderate noise and vibration levels.
Required to work hours other than normal working hours such as shift work, nights, and weekends.
San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:- Competitive, market-based salaries
- Performance-based incentives
- Medical benefits
- Dental benefits
- Life insurance
- Prescription drug program
- Vision care plan
- Two retirement plans
- Deferred compensation plans (457 plan)
- Disability income
- Paid leave (vacation, sick, personal)
- Education assistance program
- Employee assistance program
- Flexible, tax-deferred health and dependent care spending accounts
- Wellness programs
- On-Site Fitness Facilities
- Community service opportunities
Closing Date/Time: 4/13/2025 11:59 PM Central -
ABOUT THE COMPANY
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San Antonio Water System
Show moreThe San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties. The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.
As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.
San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful.
Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.
SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.
SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.
Why Choose a Career at SAWS?
For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.
For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.
For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.
For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.
For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.
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