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Job Description
Position/Program Information
EXAM NUMBER
W4231A
When to Submit Your Application:
The application filing period will begin on March 25, 2025, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.
Type of Recruitment: We welcome applications from anyone.
No out-of-class experience or withhold will be accepted. The required experience must be fully met at the time of filing and indicated on the application.
Check Out Our Outstanding Benefits!- Los Angeles County offers one of the strongest public sector benefits packages in the nation.
- Flexible Benefit Plans - Benefits may be purchased using a tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary.
- Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary.
- Generous Maternity and Family Leave Benefits
- Where appropriate telework may be offered as part of the 5/40 schedule.
- Rideshare, Parking, and Transit Benefits
- 13 paid holidays per year
Click here for more details on employee benefits.
Who We Are:
The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice.
The Opportunity:
We are pursuing qualified candidates to fill the Supervising Contract Program Monitor, ISD position in the Operations Service of the Internal Services Department. The Operations Service is the lead agency for the delivery of operational support services to our customers. This includes providing more than 400 capital renovation and deferred maintenance projects, maintenance and repair for approximately 4,400 county facilities covering 66 million square feet, custodial and landscape maintenance for 300 locations, fleet acquisition and maintenance for 5,000 County vehicles, delivery of more than 2.5 million pieces of mail annually, managing 13,000 parking spaces, and providing the set-up for special events. Definition:
Supervises the work of Contract Program Monitors engaged in monitoring, auditing, and evaluating contracted services.
Classification Standards:
Positions allocable to this class report to a higher-level supervisor and are responsible for providing technical and administrative supervision to Contract Program Monitors. In addition, these positions implement and maintain an inspection program which monitors, audits, and evaluates contracted services.
Essential Job Functions
Plans, assigns, reviews and evaluates the work of a contract monitoring unit.
Prepares summary reports of contractor performance based on inspection documents. Prepares comprehensive reporting and administrative support. Prepares critical reports and provides extensive administrative support to the Fleet Services Section.
Reports include weekly updates on open work Orders and estimated turnaround times, and monthly summaries covering fleet availability, preventive maintenance (PM) and smog/opacity compliance, vehicle service/repair cycle times, and pool vehicle utilization.
Conducts random on-site inspections of contracted services to ensure that contract performance standards are being met and uniformly applied throughout the County. Establishes and manages standard inspection programs, conducts thorough audits, and evaluates various contracted services.
Implements standard inspection programs and audits. Establishment and management of standard inspection programs, conducting thorough audits, and evaluating various contracted services. Ensures consistent service quality and operational excellence.
Resolves service complaints that are in dispute.
Participates in the negotiation of service costs not specified in the contract agreement with vendors, as needed.
Requirements
TO QUALIFY FOR THE OPTIONS BELOW, you must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties within your online job application under the "Experience" area and Supplemental Questionnaire.
REQUIREMENT TO QUALIFY :
OPTION 1:
Two years of experience as a Contract Program Monitor* monitoring the County's fleet management and maintenance contract.
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OPTION 2:
Three years of experience at the supervisor level** involving fleet management and/or maintenance service.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class:
2 - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Special Information:
Appointees will be required to work a Monday through Friday 5/40 work schedule.
Special Requirement Information:
* Contract Program Monitor is defined as m onitors, audits, and evaluates a private agency's performance in providing the appropriate kind and level of service specified in the contract agreement.
**Supervisor level is defined as supervising 5 or more subordinates in fleet management and/or maintenance service.
Desirable Qualifications:
Additional points will be awarded for applicants who possess the following Desirable Qualifications.- Completion of one or more of the following Automotive Service Excellence (ASE) certifications***:
- C1: Automotive Services Consultant
- L3: Light-Duty Hybrid/Electric Vehicles Specialist
- B Series: Collision Repair & Refinish
- Two or more years of experience providing training in the areas of fleet maintenance, risk management, equipment inspections, or quality control.
- Two or more years of experience evaluating and preparing performance reviews for employees under your supervision.
- Experience with South Coast Air Quality Management District and other local state and federal regulatory legislation and guidelines related to the management of public vehicle fleets, including those related to alternative fuel programs and emissions controls.
- Lead a team of five or more journey-level technicians or technical advisors.
- Five or more years of experience developing and managing operating budgets and ensuring financial accountability.
- Five or more years of developing and implementing policies and procedures that align with organizational goals and regulatory compliance.
***To receive credit for coursework/certification(s) in this examination, applicants MUST attach a legible copy of your certification within 5 calendar days of filing your application online. If you are unable to attach your document(s), please submit documentation to Kirby@isd.lacounty.gov and indicate your name, exam name (Supervising Contract Program Monitor), and exam number (W4231A). We do not accept password-protected documents. Ensure documents are unlocked before attaching them to your application or sending to the exam analyst.
Additional Information
Our Assessment Process:
This examination will consist of an Evaluation of Training and Experience based on application information, desirable qualifications and supplemental questionnaire weighted at 100%. You must achieve a score of 70% or higher in order to be placed on the Eligible Register.
Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.
Eligibility Information:
The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment.
Applications will be processed on an as-received basis and promulgated to the eligible register accordingly.
No person may compete for this examination more than once every twelve (12) months.
How to Apply:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website also provides application status updates.
Please fill out the application completely. Provide relevant job experience, including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.
We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in the refusal of the application or rescission of the appointment. Copying verbiage from the Requirements or class specification as your work experience is not going to be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.
We will send notifications to the email address provided on the filing submission, so it is vital to provide a valid email address. If you choose to unsubscribe or opt out of receiving our emails, notices are accessible by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for rescheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.- info@governmentjob.com
- noreply@govermentjobs.com
- Kirby@isd.lacounty.gov
New email addresses need to be verified. This only needs to be done once per email address. It can be done anytime by logging in to govermentjobs.com and following the prompts. This is to improve the online application's security and prevent incorrectly entered email addresses.
Have questions about anything listed above?
Contact us:
Exam Number: W4231A
Department Contact Name: Kari Irby
Department Contact Phone: (323) 457-5304
Department Contact Email: Kirby@isd.lacounty.gov
California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (323) 881-3932
Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ]
For detailed information, please click here
Closing Date/Time: Continuous -
ABOUT THE COMPANY
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Los Angeles County
Show moreStart Your Career with Los Angeles County
With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.
As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people's lives.
A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday.
A career path in the County is truly that – a path. Many of those in our County family begin and end their careers here in two very different places. You may start out as an Administrative Assistant in Public Works and find yourself a few years later as a Manager in the Department of Community and Senior Services. While many County employees remain on the same career path in one department for their entire careers, others move between departments or take advantage of training and other opportunities to find new careers within the County.
The path you take is up to you. As a Los Angeles County employee, the opportunities – and the possibilities - are limitless.
Flexible Work Schedules
Depending on the requirements of their department and position, some employees may have the option to craft a work schedule that accomplishes their mission, while providing flexibility, including 4/40 workweeks and other options.
Your Choice of Locations
From the harbor at Marina del Rey to the forests of the Antelope Valley, big cities, small municipalities and rural communities – there are opportunities to work for the County wherever you roam and wherever you call home.
Job Security
The County of Los Angeles is committed to providing our permanent employees with long-term employment and dependable benefits. It's a lasting career with an employer who is committed to your success.
Career Development
The County encourages all employees to take advantage of the many training and development opportunities available.
Outstanding Benefits
The County offers its employees one of the strongest public-sector benefits packages in the nation.
Diversity
Integrity and respect lie at the heart of our Equity Policy and reflect our Mission, Vision, and Values.
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