Water Quality Technician

The Position

OPEN EXAMINATION - ONE YEAR PROBATIONARY PERIOD

Under the direction of senior management, positions at this level perform routine field and laboratory water quality tests of source and treated water. This is the journey-level classification in the Water Quality Technician series.

Essential functions of the job include, but are not limited to, the following:
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.

Collects and analyzes water samples from Glendale Water & Power's (GWP) distribution system, including groundwater wells, treatment plants, and storage facilities.

Performs routine field and laboratory water quality tests of source and treated water, including, but not limited to tests for disinfection, nitrification and microbiological contamination to ensure safety of drinking water.

Calibrates, troubleshoots and maintains analytical instruments. Cleans sample bottles and portable laboratory equipment. Maintains sample stations and automatic flushing units.

Conducts well soundings.

Receives and responds to inquiries and concerns from the general public by conducting field investigations and communicating with citizens and customers regarding water quality issues.

Assists in Water Quality Section's flushing program to enhance water quality delivered to customers.

Prepares daily written logs of monitoring and chain-of-custody records. Reads and records information from gauges and meters.

Applies calcium and sodium hypochlorite to water storage facilities and pipelines.

Climbs in and out of trenches, construction excavations, and utility vaults.

Climbs ladders on facilities greater than 40 feet in height.

Assists in maintaining groundwater well chlorinators.

May have the opportunity to participate in related divisional cross-training efforts. Experience and qualifications gained in this cross-training may apply towards promotional opportunities and transfers.

Works independently on a variety of assignments requiring the application of acquired technical knowledge gained through water quality and sampling field work.

Drives on City business.

Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner.

Performs other related duties as assigned or as the situation requires.

Minimum Requirements

Education/Training
Graduation from high school or attainment of a State Board of Education issued certificate of proficiency, or attainment of a GED certificate, CHSPE certificate, HiSET certificate, or CPP certificate. Associate of Arts or Associate of Science in Chemistry, Lab Science, Lab Technician, Water System Technology or a related field is desirable.

Experience
Two years of experience in water industry operations, laboratory analysis, or field sampling.

License(s)/Certification(s)
Valid Class C California driver's license.
A Water Distribution Operator Grade 1 (D-1) issued by the State Water Resource Control Board, Division of Drinking Water.

Must possess or obtain a Water Distribution Operator Grade "2" (D2) issued by the State Water Resource Control Board, Division of Drinking Water within the first year of appointment to this position.
A Treatment Operator Grade 2 (T2) is desirable.

Knowledge, Skills & Abilities
Knowledge of:
Basic mathematical principles such as adding, subtracting, multiplying and dividing whole numbers, decimals and fractions.
Occupational hazards and standard safety practices.
Office computer systems and applicable software.
Proper English, spelling and grammar.

Knowledge of and skill in:
Basic principles of water chemistry, sampling methods and testing techniques.
Federal, State and local water quality regulations.
Principles and practices of exceptional customer service.

Skill in:
Completing documents with detail and accuracy.
Operating a variety of basic water testing equipment and related equipment in a safe and effective manner.

Ability to:
Provide exceptional customer service to all employees and vendors.
Develop necessary skills from on-the-job training and meet the standards of performance for the classification by the end of the probationary period.
Accept constructive feedback.
Climb in and out of trenches, construction excavations and utility vaults.
Climb ladders on facilities greater than 40 feet in height.
Collect and analyze data in the field using a variety of equipment and collection methodologies.
Communicate and interact well with co-workers and customers.
Communicate clearly and concisely, both orally and in writing.
Develop the necessary skills from on-the-job training and meet the standards of performance for the classification by the end of the probationary period.
Effectively work independently and as part of a team.
Establish smooth working relationships and effectively resolve interpersonal conflicts.
Exercise good judgment and discretion in problem situations.
Follow written and oral directions.
Foster a teamwork environment.
Make sound decisions with established guidelines.
Model and practice the highest standards of ethical conduct.
Observe safety principles and work in a safe manner.
Organize, prioritize and follow up on work assignments.
Provide exceptional customer service to those utilizing GWP Department services.
Read, interpret and record data accurately.
Work effectively in the absence of supervision.

Other Characteristics
Willingness to:
Assume responsibility for maintaining a safe working environment.
Attain and hold the required certification as required for each classification.
Work overtime as requested or required.
Work the necessary hours and times to accomplish goals, objectives and required tasks.

Promotional Eligibility
Any City of Glendale employee who meets the minimum qualifications for this position, has completed probation or six months of City employment, and is occupying a permanent full-time classification on file in the Human Resources Department. Hourly City employees may be considered, provided that they furnish proof of continuous employment immediately preceding the final filing date, which would equal a minimum of six months of full-time service or 1040 part-time hours. (Civil Service Rule VIII 4-E).

Note
An equivalent combination of experience, education and/or training may be considered as a substitute for the listed minimum requirements.

Exceptional Customer Service Policy
The City of Glendale places a high importance on quality customer service and prides itself for the high level of service it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.

Please click on the link to read the Exceptional Customer Service Policy .

Selection Process

The examination will consist of an evaluation and an oral, with the evaluation as a qualifying step and the oral 100%. All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the oral examination. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subject to a background investigation including LiveScan fingerprinting. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.

The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance.

The above listed benefits apply to full-time, salaried positions only.

Closing Date/Time: 4/4/2025 11:59 PM Pacific

• 

• City of Glendale

• 818-548-2152

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