Cashier I (Reserved for Career Expo Only)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent.

Licenses or Certifications:

• None

Notes to Applicants
This special hiring initiative is designed to connect talented candidates with City hiring managers at the 2025 City of Austin Career Expo.

By applying to this posting, you’ll be screened for a chance to interview on the spot with our hiring team between 10 a.m. and 3 p.m. Standout candidates may even receive a contingent job offer that same day or soon after! Don’t miss this exciting chance to land your next role-apply now!

Position Overview
This position provides customer service to English and Spanish speakers patients seeking vaccination services, collection of vaccine administration fees, process payments, non-payments, and Medicaid patients. They will balance the cash drawer; prepare daily and monthly reports of monetary receipts, account revenues and write-offs’, file documentation, perform data entry, provide quality assurance of medical records, and correct main data errors. This position also supports clinics with administrative tasks, flu clinic operations, and outreach to the public, when needed.

Be a part of Austin Public Health! Click here to view our recruitment video!

APH Information:

• This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan .
• Departmental Competencies related to the position can be found on Austin Public Health’s website .

If you are selected to Interview:

• This position will have in-person interview(s).
• This position will require a pre-employment Criminal Background Investigation ( CBI ).
• If you are identified as a top candidate, verification of your education, including High School graduation or GED , undergraduate, and graduate degrees, will be required.

Immunization Requirement:

• Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy.

Regarding your Application:

• A detailed, complete City of Austin employment application is required to evaluate your qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.
• Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application.
• Work experience listed must include month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered.
• Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
• The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

Salary and Benefits:

• Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.

Grant Funded Position

• This position is grant-funded, meaning its financial support comes from allocated funds that may be modified, reduced, or canceled at the discretion of the City of Austin or the grant provider.

Tobacco Free Workplace:

The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises.

Electronic Notification to Applications:

• Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs.
• Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner
• Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days.
• When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health.
• This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days.


Pay Range
$21.63 - $23.79

Hours
Mondays : 9:45 through 7:15 pm
Tuesdays, Wednesdays and Thursdays: 7:45 am through 5:15 pm
Fridays : 7:45 am through 11:45 am
Saturdays : 7:45 am through 12:45 pm ( once a month)
Job Close Date 04/04/2025 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Clerical Location 7500 Blessing Avenue and/or 5811 Palo Blanco Lane Preferred Qualifications
Preferred Experience:

• Bilingual Spanish/English
• Previous work (paid or unpaid) experience providing outstanding customer service
• Previous work experience conducting cash handling
• Previous work experience conducting data entry
• Ability to effectively communicate orally and in writing
• Previous experience working efficiently in a fast-paced environment
• Knowledge and skills to work with computer applications and learn new applications

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Collects payments by accepting cash, making change for cash customers. Balances cash drawer by counting cash at beginning and end of work shift. Provides information by answering questions and requests. Maintains checkout operations by following policies and procedures; reporting needed changes. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Contributes to team effort by accomplishing related results as needed.

Responsibilities- Supervision and/or Leadership Exercised:

• None

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Ability to make change for cash accurately.
• Ability to handle a high-volume of customers.
• Skill in providing customer service.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Cashier I position are: Graduation from an accredited high school or equivalent. Do you meet these minimum qualifications?

• Yes
• No

* Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement?

• Yes, I will comply to the vaccinations required by the APH department
• No, I cannot meet this requirement

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check.

* Are you bilingual in Spanish and English?

• Yes
• No

* Select the statement that best describes your English/Spanish bilingual ability.

• Speak both English and Spanish fluently
• Speak some Spanish
• Understand some Spanish
• Fluent in English only
• Fluent in Spanish only

* Briefly describe your customer and public interaction skills and experience.
(Open Ended Question)
* Describe your cash handling experience in detail.
(Open Ended Question)
* Describe your level of experience with Data Entry.

• Beginner
• Proficient User
• Advanced User
• Expert User
• None

* Describe your experience, if any, using electronic medical record systems applications
(Open Ended Question)
* Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook?

• No experience
• Basic: create/edit simple documents, spreadsheets, & emails
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
• Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another

* In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin?

• Yes
• No
• Don't know

* If you answered yes to the question above, please describe your experience?
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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