Animal Services Assistant Manager (Community Engagement Manager)

Full-time position available with the Neighborhood Services Department, Animal Services Division, located at 7077 Elmwood Ave.
Salary Range: $5,173-$7,759/monthly
Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m.
Application Deadline Date: April 2, 2025


Responsibilities

• Performing maintenance and training on the database containing issued pet licenses, animal inventory, care and disposition.]
• Handle more difficult cases of apprehended animals and responds to inquiries from officials and assist with media in the absence of the Animal Services Division Manager.
• Supervises staff of field officers; trains staff in the enforcement of applicable animal control and pet licensing; assigns and evaluates the work of those supervised.
• Maintains database of complaint calls and dispatching, apprehension and disposition of housed animals in partnership with KCPP and stores inventories; as system administrator, trains employees on use of database system.
• Resolves sensitive complaint cases; serves citations, interviews complainants and animal owners; refers serious case files to city prosecutor and gives testimony in cases going to trial; reviews procedures followed by field officers against existing protocols to judge effectiveness and appropriateness of service delivery.
• Assists the division manager in scheduling employees, purchasing and inventory control activities, and budget preparation.
• Responds to inquiries from media and community officials in the absence of the Animal Services Division Manager.
• Performs related duties as required.

Qualifications

REQUIRES an accredited Bachelor's degree and 4 years applicable experience in planning/zoning; nuisance housing; building construction or inspection; health, safety, codes and ordinances inspection or investigations; neighborhood/community assistance, code enforcement, social services, background investigations or criminal justice. OR An equivalent combination of qualifying education and experience Must possess a valid state-issued driver's license in accordance with City of KCMO policies. Must possess or be eligible to obtain required police commission from the KCMO Police Department. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City. Preference for Animal Control Experience.


Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

• 

• City of Kansas City

Show more