What You'll Be Doing

Join #TeamWake as a Vital Records Team Lead!

The Wake County Vital Records Office provides reliable and trusted vital records services, supporting individuals and families during significant life events in Wake County. Our collaborative team is dedicated to ensuring proper and accurate registration, compliance with statutory regulations, and informed public health surveillance.

This role is critical to promoting compliance among partners and stakeholders, and supports the accurate collection, analysis, and application of data to inform public health programs, initiatives, and policy decisions.

Essential job functions and responsibilities include:

• Oversee the data collection process across vital records team to ensure timely and effective collection of vital records data
• Collaborate with Vital Records Team Lead and Vital Records Manager to identify training needs to ensure staff understands the methods, standards and tools used to collect data
• Identify and resolve discrepancies, missing values, and data errors through regular audits, verification processes, and validation techniques
• Continuously track data quality, analyze patterns, and ensure that any issues are promptly addressed
• Perform periodic checks and audits of datasets to ensure they meet predefined quality standards and identify areas for improvement
• Develop and maintain clear documentation on QA processes, tools, and methodologies, ensuring that the team is aligned on quality expectations

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• High school diploma or GED
• Two years of job-related experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• 3 years of equivalent experience in data analyses, registration of birth and death events, or working in a funeral home, healthcare or legal environment
• Experience with advanced Excel features, such as pivot tables, macros, and Power Query
• Experience with data visualization tools, such as Power BI
• Experience working in a team environment

How Will We Know You're 'The One'?

• Knowledge of Excel software, including formulas, functions, and formatting options
• Knowledge of best practices for managing and organizing data
• Knowledge of the consequences of non-compliance with statutes
• Knowledge of data cleansing techniques and tools to correct data errors
• Proficiently create and edit Excel spreadsheets, including formatting cells, using formulas and functions, and creating charts and graphs
• Skill in creating and managing multiple worksheets and workbooks
• Effective communication and interpersonal skills to collaborate with team and stakeholders
• Ability to work independently and collaboratively as part of a team to achieve common goals and objectives
• Ability to interpret and apply statutes to specific situations, ensuring compliance with regulatory requirements
• Ability to use Excel's data validation, filtering, and sorting features to manage and analyze data
• Ability to analyze and interpret data, including identifying trends and patterns to inform business needs
• Ability to adapt to changing priorities and assignments and develop effective solutions to complex data quality issues
• Ability to coach and develop team members to improve data quality skills and knowledge
• Ability to excellent customer service and support to internal and external customers
• Ability to understand and meet the data quality needs of internal and external customers, ensuring accuracy, completeness, and consistency of data
• Effective time management and organizational skills to manage multiple customer interactions and data projects, prioritizing tasks and meeting deadlines

About This Position

Location: HSC Sunnybrook Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15 pm

Hiring Range: 23.57-30.28

Market Range: 23.57 - 37.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 3/18/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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