Clinical Health Facility Surveyor II

Job Posting Title
Clinical Health Facility Surveyor II

Agency
340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization
340 Long Term Care

Job Posting End Date (Continuous if Blank)
March 28, 2025
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time
Full time

Job Type
Regular

Compensation
The annual salary for this position is up to $75,000 based on education and experience.

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service

Job Description

Position Summary

These positions will survey and triage long term care facilities to meet federal and state mandated workloads.

Position Responsibilities/Essential Functions

• Positions in this job family are assigned responsibilities for performing technical licensure, certification surveys, and complaint investigations for a variety of health facilities; evaluating the care provided to residents/patients/clients by facility staff; and providing consultative and technical assistance to health facilities and laboratories regarding professional standards of practice; and ensuring compliance with federal and state laws and regulations.
• Reviews facility compliance history; conducts entrance interview with facility administrator or representative providing explanation for survey and conducts exit interview to discuss problems and deficiencies; tours interior and exterior physical environment of facilities for required equipment, supplies, maintenance, water temperature, and sanitation; evaluates administrative records to include policies and procedures, staffing logs, in-service programs, and medical records in order to ensure compliance with regulations.
• Employs sampling methodology to select residents/patients/clients for in-depth evaluation of the care and service needs of the residents/patients/clients versus the care and services provided.
• Interviews residents/patients/clients, family members, and facility personnel, and others to obtain and document information regarding residents/patients/clients care and/or to respond to complaints.
• Evaluate the administration of health facilities to determine if policies and procedures comply with federal and state statutes and regulations.
• Completes required forms and reports, which detail deficiencies noted during facility survey.
• Investigates allegations and makes determinations of resident/patient/client abuse and neglect; makes determinations of immediate jeopardy in which immediate corrective action is necessary because a facility practice has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident/patient/client; makes determinations of actual harm in which a facility practice has cause a negative outcome that has compromised the resident’s/patient’s/client’s ability to maintain and/or reach his/her highest practicable physical, mental, and psychosocial wellbeing.
• Recommends action as to certification or licensure renewal, non-renewal, or termination/revocation; relocates residents/patients/clients in the event of an administrative order for the emergency relocation of residents/patients/clients; testifies to inspection findings at hearings or in court proceedings.
• Provides technical assistance to facilities in areas of expertise; describes observed deficiencies to appropriate facility staff and provides consultation relative to improvements needed to comply with regulations.
• Triage complaints for facility types and complete duties associated with documentation and interviewing complainants to determine the priority of allegations. Provide reporting and rationale of determined triage priorities.
• Being in office is an essential function of this job.
• Other Duties as assigned

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience

Education and Experience requirements at this level consist of:

• registration as a Medical Technologist with the American Society of Clinical Pathologists, plus four (4) years’ experience as a Registered Medical technologist; OR
• possession of a degree as a social worker, plus four (5) years of professional experience as a social worker or being a licensed social worker with (3) years experience as a social worker; OR
• possession of a valid license approved by the Oklahoma Board of Nursing for practical nursing, or, Licensed Practical Nurse License recognized by the Enhanced Nurse Licensure Compact (eNLC) and six (6) years of experience as a licensed practical nurse in a health care setting; OR
• possession of a valid license approved by the Oklahoma Board of Nursing for Registered Nurses and (4) years of experience as a Registered Nurse, or recognized by the Enhanced Nurse Licensure Compact (eNLC) and four (4) years of experience as a registered nurse in a health care setting; OR
• possession of a valid permanent Oklahoma license as a bachelor’s degree in nursing and four (4) years of experience as a registered nurse; OR a combination equivalent of education substituting the completion of a post baccalaureate degree for one year only of the required experience; OR
• possession of an Oklahoma license as a Paramedic issued by the Oklahoma State Department, plus four (6) years of professional experience as a licensed paramedic.

Valued Knowledge, Skills and Abilities

Knowledge of the principles, practices, and ethics for the incumbent’s licensed or registered professional status; of administrative and organizational principles and practices regarding health care facility operations; of the principles of interviewing; and of word processing software applications and computer operations. Ability is required to read and understand statutory and regulatory language; to establish and maintain effective working relationships; to exercise good judgment in evaluating situations and choosing an appropriate course of action; to interpret and analyze survey findings against statutory and regulatory requirements; to make decisions; and to organize and communicate findings, both orally and in writing, in a logical, clear, concise, and complete manner. Knowledge of federal and state laws, regulations, and policies regarding licensure and certification of health care facilities; of what constitutes immediacy of threat to a client; and of the requirements for determining culpability of a facility. Ability is required to observe, document, analyze, and evaluate the provision of care against the applicable standards of practice, statue, and regulation; to employ the principles and methods of conducting interviews using memory retrieval methods; to interview residents/patients/clients with diminished mental capacity, developmental disabilities, and/or acute and chronic medical conditions; to gather and present findings within a hostile facility environment while maintaining professional tone and demeanor; to analyze non-verbal and verbal communications to determine if an interview subject is omitting information or is being deceptive, and employ techniques for identifying omissions and deception in written statement; and to distinguish between the potential for harm and the potential for serious harm.

Physical Demands and Work Environment

Work is typically performed in an office or healthcare facility with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, an employee is required to talk, stand, walk, and reach with hands and arms; carry light items; and drive an automobile. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Occasional in state overnight and weekend travel may be required. Being in office is an essential function of this job.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .

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• Oklahoma State Department of Health

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