Senior Parking & Traffic Control Officer

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 12th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation.

Position Duties

The Department of Transportation is currently seeking to fill 1 vacancy for the Sr. Parking & Traffic Control Officer position. This recruitment may be used to fill multiple positions in the future. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The Parking Compliance Unit is a customer service focused group comprised of 53 Parking and Traffic Control Officers, 6 Senior Parking and Traffic Control Officers, 2 Parking Supervisors, and an administrative staff. The Senior Parking and Traffic Control Officer position leads a 24x7 operation delivering parking services City-wide. The position focuses on providing oversight of Parking Officer activity. This position is required to work weekends and holidays. Key duties include but are not limited to:

• Encouraging parking turnover
• Improving vehicular, bicycle, and pedestrian safety
• Vehicle abatement
• Providing traffic control oversight during special events.
• Overseeing staff performance, including development opportunities, training, and goal setting.
• Scheduling and the deployment of staff to ensure that service delivery needs are met.
• Reviewing and analyzing service deliveries and staff productivity.
• Coordinating ride-alongs with PTCOs to evaluate performance.
• Assisting in the planning of team building activities and meetings.

More information on the typical duties can be found in the Class Specifications for Senior Parking and Traffic Control Officer.

Minimum Qualifications

Education: Completion of high school, or General Education Development (GED) Certificate, or California Proficiency Certificate.

Experience: Two (2) years of experience requiring independent decision-making and considerable contact with the general public in parking control enforcement or a similar regulatory function.

Acceptable Substitutions: An additional year of education may be substituted for a maximum of one (1) year of work experience.

Licenses/Certificates: Valid State of California driver’s license.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Other Qualifications

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

Additional phases of the selection process may consist of one or more interviews and a formal police background check.

Submission of a resume is optional. However, submission of a resume in lieu of completing the education and work experience sections on the application or failing to answer all the questions will constitute an incomplete application and it will be withheld from further consideration.

If selected, the Conditional Offer of Employment may be contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Keana Castillo at keana.castillo@sanjoseca.gov.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 3/26/2025 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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