Employee Relations Administrator

SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Carlos, California United States  View Map
Posted: Mar 08, 2025
  • Salary: $103,491.00 - $155,238.00 Annually USD
  • Full Time
  • Administration and Management
  • Human Resources and Personnel
  • Job Description

    General

    The Employee Relations Administrator reports to the Deputy Director, Employee Relations and is primarily responsible for supporting Employee Relations programs including the administration of the San Mateo County Transit District’s (SamTrans) Drug and Alcohol program.

    Essential Functions & Duties

    Examples of Essential Functions:
    • Plan, develop, coordinate and administer the District’s drug and alcohol program ensuring compliance with Federal Transportation Association (FTA) and Department of Transportation (DOT) regulations during employees’ entire lifecycle.
    • Serve as the District’s subject matter expert in FTA and DOT drug and alcohol regulations including educating internal stakeholders, partners, and staff on regulations, developing guidelines, policies, and procedures to ensure compliance, and communicating updates of requirements to business partners.
    • Assists with Employee Relations programs including the DMV Employer Pull Notice Program and the Expediated Arbitration and Formal Arbitration processes.
    • Responsible for audits relating to the District’s drug and alcohol program including establishing and maintaining relationships with auditors, moderating meetings, and developing and submitting reporting information.
    • Provide support in labor related matters and grievances including interpretating and developing resolutions of collective bargaining agreement as well as personnel policies and procedures issues.
    • May supervise staff including hiring, mentoring and taking appropriate corrective and/or disciplinary action. Ensure EEO and affirmative action policies and procedures are followed. Coordinate staff training and professional development, establish performance objectives, monitor and evaluate employee performance.

    Examples of Essential Duties:
    • Analyze, interpret, and monitor applicable local, state, and federal regulations to ensure drug and alcohol program compliance; keep internal stakeholders and sub-recipients informed of rules, regulations, and requirements changes.
    • Assist with providing oversight for the Employer Pull Notice Program in compliance with regulations.
    • Independently consider options for program effectiveness and determine course of action to implement new strategies and techniques for program improvement.
    • Oversee investigations regarding drug positive results, Bus Operations incidents, attendance, and discipline grievances.
    • Perform compliant annual drug and alcohol training for supervisors and new hires.
    • Provide advice and counsel to Bus Operations (Transportation and Maintenance) managers and supervisors on reasonable suspicion testing and guidelines.
    • Develop and maintain a positive working relationship with all managers, employees and union representatives.
    • Identify, investigate, and recommend solutions to resolve issues and complaints involving the administration of the District’s drug and alcohol program.
    • Manage and perform audits of subcontractors, vendors, and third-party administrators.
    • Prepare reports for internal stakeholders by compiling data, analysis, and other documentation generated by responsible departments.
    • Monitor new and existing programs to ensure compliance with the District’s drug and alcohol program as well as FTA and DOT regulations.
    • Train and educate internal and external stakeholders on FTA and DOT compliance, issues, and awareness.
    • Assist the Deputy Director, Employee Relations in employee investigations and resolving grievance matters.
    • Assess, review, and identify key strategies for drug and alcohol program improvement at the District.
    • Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
    • Perform other duties as assigned.


    Minimum Qualifications

    Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:
    • Bachelor’s degree in human resources, industrial relations, business management, economics, or related field.
    • Three (3) years of progressively responsible experience in Human Resources, specifically administering regulated drug and alcohol programs.

    Preferred Qualifications:
    • Supervisory experience desirable.
    • Knowledge of FTA and DOT drug and alcohol regulations.
    • Experience with workplace investigations, collective bargaining, and grievance resolution is highly desirable.
    • Experience working in public transit.
    • Effective written and oral communications skills.
    • Proficient in Microsoft Office Suite.


    Below is a summary of the comprehensive benefits provided to District full-time employees:

    Health and Welfare Benefits:
    • Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees.
    • Free Dental and Vision Benefits provided - Employer Covers Premiums
    • Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year.
    • Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses.

    Retirement Medical Benefits:
    • Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District.
    • Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option.

    Holidays and Paid Time Off:
    • Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.25 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase.
    • Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day
    • Floating Holidays - District employees can earn up to five (5) floating holidays.

    Financial Planning Benefits:
    • Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension.
    • CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6%
    • Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options
    • Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000
    • Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members.

    Growth and Education Benefits:
    • Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District.
    • Computer Loan Program - Interest-free two-year loan with a maximum amount of $2,000.

    Other Amazing Benefits:
    • Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union.
    • Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement.
    • Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees.

    For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions.

    Closing Date/Time: 4/6/2025 11:59 PM Pacific
  • ABOUT THE COMPANY

    • San Mateo County Transit District
    • San Mateo County Transit District

    The San Mateo County Transit District is the administrative body for the principal public transit and transportation programs in San Mateo County: SamTrans bus service, including Redi-Wheels paratransit service, Caltrain commuter rail and the San Mateo County Transportation Authority. Caltrain and the TA have contracted with the District to serve as their managing agency, under the direction of their boards of directors.

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