INFORMATION TECHNOLOGY MANAGER

Description

Note: This position will remain open until filled. First review of applications is scheduled to occur for applications received before 5:00 PM on March 11, 2025 . This recruitment may close at any time after that date, once a sufficiently strong candidate pool has been established. Interested applicants are encouraged to apply as soon as possible!

In Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have an outstanding career opportunity available, as we're looking for the "right person" to serve as Information Technology Manager for the Information Services Department. The current vacancy is within our Infrastructure division.

In an Infrastructure Manager, we seek strong technical proficiency encompassing complex network architecture, server management, storage solutions, disaster recovery planning, and fiber optics expertise . Leadership qualities are crucial, including the ability to effectively manage and motivate a n advanced team of IT professionals. The ideal candidate will demonstrate strong technical knowledge along with strategic thinking, adept project and resource management, and a commitment to continuous improvement and innovation within the organization's IT infrastructure. Excellent communication skills are essential for liaising with stakeholders, vendors, and internal teams to ensure seamless operations and adherence to cybersecurity protocols and regulatory requirements. Additionally, candidates with the following qualifications will be preferred .

• Advanced network concepts, fiber optics, licensed and public domain point to point wireless, and various network platforms encompassing city-wide WAN.
  

• Oversight of large enterprise grade firewall and endpoint security management.
  

• Server management on the hypervisor and OS level.
  

• Administration of enterprise storage systems (NAS and SAN) including backup and recovery solutions.
  

• Strong cloud SaaS and IaaS, deployment, integration and management.
  

• Advanced O365 management and licensing .
  

• Advanced Azure integration with on-prem systems knowledge and experience.
  

• Real time monitoring and comprehensive reporting.
  

• Documentation and implementation of disaster recovery and continuity of operations procedures .
  

JOB SUMMARY

Under administrative direction, responsible for planning, organizing, directing, staffing, and controlling technology functions and/or operations of multiple work units within the Information Services Department.

SUPERVISION RECEIVED AND EXERCISED

Reports to: Chief Information Officer

Supervises: Professional, technical, and other support service staff

DISTINGUISHING CHARACTERISTICS

The Information Technology Manager differs from the Information Technology Supervisor in that the Information Technology Manager oversees multiple workgroups, including analysts and technicians, and is responsible for both short-term and long-term strategic planning for the City's technology functions. In contrast, the Information Technology Supervisor focuses on the day-to-day supervision of assigned staff and operational activities. The Information Technology Manager reports directly to the Chief Information Officer.

Please note: this job description is currently being updated and is under final review.

Examples of Essential Duties

• Develops strategic plans, objectives and priorities for assigned work unit(s)/operational area(s); plans, develops and implements programs that utilize human and financial resources to achieve results
• Manages the work of professional, technical, and/or other staff; determines organizational structure, staffing needs, and work strategies; ensures adequate resources are available for staff to perform work duties; ensures that assigned operations and activities comply with organization goals and objectives.
• Works with executive management on City-wide initiatives and prepares technical and non-technical data and information for presentation to stakeholders including the Executive Team, City Council, county-wide agency leaders and other officials regarding technology initiatives, strategies, policies and procedures.
• Directs and coordinates the planning, development, implementation and administration of a variety of projects, including cross-department and City-wide projects; coordinates project activities with other programs, departments and outside agencies; may serve as the initial project advisor or manager for major projects City wide
• Develops and administers annual budget; approves and tracks expenditures; reviews, approves and researches costs for new hardware, software and other items; reviews, approves and prepares cost/benefit analyses, reports and recommendations.
• Manages the development of operational and/or functional standards, practices, policies and procedures; participates in the development and implementation of strategic department goals, policies and priorities.
• Manages the information technology business systems, enterprise applications, public safety systems, and related networks, software and resources for the assigned work unit/operational area, using various technology tools that may involve or cross multiple platforms
• Drives to various City facilities, as needed, to provide support for offsite locations

In Addition, When Assigned to Infrastructure:

• Manages the analysis, evaluation, design, and implementation of the infrastructure architecture.
• Designs, develops, and implements complex physical and logical networks.
• Develops and implements security guidelines, policies, and solutions
• Designs and implements enterprise storage and processing solutions
• Responsible for broadband and connectivity citywide
• Works closely with telecommunication vendors and internet service providers to develop and implement network connectivity solutions.
• Manages the information technology infrastructure, architecture, systems, networks, software and resources for the assigned work unit/operational area, using various technology tools that may involve or cross multiple platforms.

Click here to view the full list of essential duties

Minimum Qualifications

Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes:

Education: Bachelor’s degree from an accredited college or university in computer science, information systems technology or other directly related field. Master’s degree desirable.

Experience: Five (5) years’ experience in a complex information technology systems environment with related experience in area of responsibility, including two (2) years direct supervisory experience.

License/Certificates: Possession of a valid class “C” California driver license with an acceptable driving record required at time of appointment and throughout employment.

When Assigned to Infrastructure:
- System Security Certified Practitioner (SSCP) desirable
- Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) desirable
- Comparable related systems, servers, and security certifications may be considered in lieu of the above certifications
Click here to view the full job description

SPECIAL CONDITIONS

Must be able to respond to emergency services call out

Must pass a comprehensive public safety background investigation conducted by the Police Department

Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program.

APPLICATION AND SELECTION PROCEDURE:

• Application Review
  
• Examination(s) - An oral examination (weighted 100%) will be scheduled when a sufficient number of qualified applications have been received.
  
• Selection Interview
  
• Comprehensive Public Safety Background Investigation
  
• Appointment
  .
  

The City of Huntington Beach offers a comprehensive benefit package to Management Employees' Organization members including:

The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance.

PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.

TWELVE PAID HOLIDAYS provided per year.

GENERAL LEAVE with pay of 176 hours is granted to regular employees. After four years' service additional general leave hours are earned, up to 256 hours after fifteen years' service.

ADMINISTRATIVE LEAVE with pay is granted in the amount of 60 hours per calendar year.

EDUCATIONAL INCENTIVE PLANS are available for eligible employees to develop their knowledge and abilities.

GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances.

FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses.

RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as a new hire who is brought into CalPERS membership for the first time on or after 1/1/13 and has no prior membership in a California public retirement system; is not eligible for reciprocity with another California public retirement system; or is rehired by a different CalPERS employer after a break in service of greater than six (6) months. All employees hired on or after January 1, 2013 will be subject to CalPERS membership review for applicability of PEPRA. Employees enrolled in CalPERS prior to January 1, 2013 are considered classic members.

The benefit formula, final compensation period, and member contribution rate is as represented below:

Classic Miscellaneous Members:
Benefit Formula Miscellaneous 2.5% at age 55
Final Compensation Period 1-year Final Compensation
Member Contribution Rate 9.0% of Reportable Compensation

New Miscellaneous Members under PEPRA:
Benefit Formula Miscellaneous 2% at age 62
Final Compensation Period 3-year Final Compensation
Member Contribution Rate 8.25% of Reportable Compensation (eff. 7/1/23)

DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available.

CREDIT UNION membership is available to all City employees and provides access to low interest loans.

FLEXIBLE WORK SCHEDULES: Employees will have the option of working a 5/40 or 9/80 work schedule with Supervisor and Department Head approval. Employees assigned to the Police Department shall retain the option of working the 4/10 work schedule with Supervisor and Department Head approval. In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Head may assign an employee a different work schedule that is in compliance with the requirements of FLSA with City Manager approval.

NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.

For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Management Employees' Organization".

Closing Date/Time: Continuous

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• City of Huntington Beach

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