Temporary - Business Process Specialist

Minimum Qualifications
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.

Experience may be substituted for education up to a maximum of four (4) years.

Licenses or Certifications:

None
Notes to Applicants
The City of Austin Financial Services Department is seeking a Temporary Business Process Specialist to provide critical support to the Department Director, Deputy CFO , and executive leadership team. This role is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and is passionate about process improvement, executive support, and strategic coordination.

Key Responsibilities:

• Research & Analysis: Gather data, analyze information, and prepare reports with actionable recommendations for executive decision-making. Summarize findings in well-structured reports, presentations, and correspondence.
• Executive Support: Manage complex calendars for the Director and Executives while keeping staff informed of key issues and concerns.
• Cross Department Coordination: Facilitate communication and collaboration with internal teams, the City Manager’s Office, and Council offices as needed.
• Information Management: Handle incoming correspondence, memos, and reports, assessing their relevance and ensuring timely responses. Maintain strict confidentiality regarding sensitive information.
• Stakeholder Engagement: Welcome visitors, respond to inquiries, and provide information to both internal and external customers.
• Meeting & Presentation Support: Work with the FSD executive team to develop agendas for Core and Leadership Team meetings. Prepare high-quality presentation materials for executive staff.
• Event & Project Management: Assist in planning quarterly and annual meetings, special projects, and events. Coordinate meals and logistics for meetings, including evenings and weekends as needed during peak periods (e.g., budget season).
• Issue Resolution & Follow-up: Track key initiatives, ensure timely follow-up, and facilitate the completion of action items.

Ideal Candidate:


The successful candidate will be a proactive problem-solver with strong analytical, organizational, and project management skills. They should be comfortable handling sensitive information, managing multiple priorities, and working with executives in a dynamic, high-impact environment.

This is an exciting opportunity to be at the heart of strategic decision-making and process improvement while supporting the leadership team in driving efficiency and excellence.

Who We Are:

Our department provides a variety of financial services and programs. The
Financial Services Department ( FSD ) serves residents, vendors, and City
departments.
Our mission is to serve as a trusted steward of public resources with integrity
and accountability to ensure a fiscally sound city.
Our staff supports a wide variety of financial processes, including preparing
the annual budget and annual fiscal report, procurement processes,
franchise agreements, real estate transactions, and overseeing the City’s
investment portfolio and debt management.
As an internal support function within the larger City organization, FSD is
proud to serve and act as a leader in financial management to its partner
departments.

Click here to read more about us online!

Why Join Us?

Meaningful Work
Contribute to projects that improve the lives of the people in our community.

Innovation and Collaboration
Collaborate with diverse and talented teams, leveraging technology,
continuous improvement, and best practices to drive progress in a variety of
financial programs.

Professional Growth and Development
Achieve your professional goals. FSD offers opportunities to advance in
multiple career paths, as well as a wide variety of learning opportunities.

Work-Life Balance
Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor
activities, and cultural experiences.

Hybrid Work Environment

The City of Austin Flexible Work Arrangement Program is designed to
empower employees and leaders to establish hybrid work arrangements that
promote high levels of performance and engagement. Staff may be eligible
to telework up to 60%/week. Work schedules are implemented to meet
department requirements and are subject to change based on business
needs.

Health and Wellness
The City of Austin is committed to providing cost-effective, sustainable
benefits that assist employees in being physically and mentally well. For
employees that are covered, this includes low-cost medical, dental, vision,
paid leave time, a highly competitive retirement plan, training opportunities
and more.
Click here to review the City of Austin’s Employee Benefits Guide.
Click here to watch a short City of Austin Employment Video .

Application Details:
A detailed, complete COA employment application is required. It helps
us to better evaluate your qualifications and will be used to determine
your salary if you are selected for this position.

Please be sure to detail on the application all previous employment
that you wish to be considered as part of your qualifications.
For each position, please describe your specific experience as it relates
to the minimum and preferred qualifications.

When completing the City of Austin employment application, the work
experience listed must include a month, year, and a verifiable
Supervisor or Human Resources phone number.
Incomplete applications will not be considered.

Each individual who submits an Application as provided in the
Municipal Civil Service Rules and meets the Minimum Qualifications
for a Competitive Position shall be considered a Candidate for that
Position. Employees, in Good Standing, who are candidates within the
Department or division that the Position resides in and who meet the
Minimum and Preferred Qualifications (if any) of the Position will be
included in the initial interview.

Additional Details:
The Financial Services Department may close this job posting at any
time after it has been advertised for seven (7) days, please apply as
soon as possible if interested.

This position may require a skills assessment.

If you are identified as a top candidate, verification of your education,
which may include High School graduation or GED equivalent,
undergraduate and/or graduate degrees, will be required.

This position will require a pre-employment Criminal Background
Investigation ( CBI ).

If you are selected as the top candidate for a position, we may contact
your current and former employer, as well as the references listed in
your application. Please be sure you have listed at least 3 previous
supervisors in the application with correct contact information.

If you are identified as a top military candidate or a veteran, you must
provide a copy of your DD-214.

Travel:
If you are selected for this position, and meet the Driver Safety Standards in
the City of Austin Driver Safety Program, you may drive when necessary to
multiple locations as part of your regular job duties. Otherwise, you are
responsible for getting to and from these locations.

90 Day Provision for Additional Vacancy:
When the same or an additional vacancy occurs within a department in the
same job title within 90 days after the start date of the top candidate, the
hiring department may offer the additional position to another candidate
from the same candidate pool.
Pay Range
$29.23 - $36.54

Hours
Monday - Friday
8:00 a.m. to 5:00 p.m.

Telework opportunities may be available after an initial training period. Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.
Job Close Date 03/18/2025 Type of Posting External Department Financial Services Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Professional Location 301 W 2nd St, Austin, TX 78701 Preferred Qualifications

• Experience providing high-level support to senior level management and demonstrated experience working with a high-level of sensitive and confidential information.
• Strong written and verbal communication skills and the ability to communicate effectively with various levels of the organization and external stakeholders
• Intermediate to advanced level experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Ability to work evenings and weekends on occasion as needed in support of teams working late or over the weekend.
• Ability to travel to more than one work location
  
  

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas.

2. Develops and maintains databases to support data analysis and research findings for business projects.

3. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements.

4. Write reports that summarize findings, data collection techniques, implementation options, etc.

5. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status.

6. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives.

7. Facilitates and documents meetings, action items, and processes using flowcharting methodologies.

8. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.

Responsibilities- Supervision and/or Leadership Exercised:

None
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of business strategies, objectives, planning, development and management processes and process improvement

• Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling

• Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes

• Knowledge of performance measures, quality improvement programs and project management methods

• Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic

• Skill in using computers and related software applications

• Skill in data analysis and problem solving

• Ability to quickly recognize and analyze irregular data and situations

• Ability to work independently and with teams

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Business Process Specialist position is graduation from an accredited four-year college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these qualifications?

• Yes
• No

* Briefly describe your experience providing high-level support to senior level management and demonstrated experience working with a high-level of sensitive and confidential information
(Open Ended Question)
* Briefly describe your experience demonstrating strong written and verbal communication skills and the ability to communicate effectively with various levels of the organization and external stakeholders.
(Open Ended Question)
* Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook?

• No experience
• Basic: create/edit simple documents, spreadsheets, & emails
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
• Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another

* Do you have the ability to work evenings and weekends on occasion as needed in support of team(s) working late or over the weekend?

• Yes
• No

* Do you have the ability to travel to more than one work location?

• yes
• no

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

Show more