IT Infrastructure Architect

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field.
• Experience may substitute for education for up to four (4) years.
• Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience.

Licenses or Certifications:

Valid Texas Driver’s License depending on assignment.

Notes to Applicants
Position Overview:
Wireless Communication Services Division, Communications and Technology Management Department, is seeking an IT Infrastructure Architect to join the Greater Austin Travis County Regional Radio System ( GATRRS ) core team. The responsibilities of the position include expert, operational, hands-on support of all aspects of the network infrastructure including configuration, installation, maintenance, patching, and troubleshooting of next-generation firewalls, network backup diversity, load balancers, routers, switches, wireless infrastructure, network security, and (Juniper Software-defined networks ( SDN ), JUNOS ), port configuration, BGP , OSPF , MPLS , VLAN , DNS , VPN , etc.

The duties of the IT Infrastructure Architect include but not limited to designing, implementing, administrating, and maintaining a complex, secure, and highly reliable network infrastructure, documenting and troubleshooting network components, and recommend new technologies and solutions. This position supports 24-hour radio network operations, requires on-site work and may support remote work, based on business needs.

This position requires a criminal background investigation.

The primary duties of the position:
Ensure compliance with security policies, procedures, and adherence to NIST standards.
Administer and build network security systems.
Administer routing and switching, logging and security event analysis, and firewalls.
Lead compliance duties such as security patch assessments, quarterly cyber access reviews, and verification of electronic access privileges.
Administer modeling software and review business rules for access.
Troubleshoot advanced systems/topologies/storage and support critical customers in a utility environment.
Provide collaborative input to infrastructure planning and design.
Provide leadership and guidance (mentoring) to junior team members using motivational and collaborative skills.

About the Department:

The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy.

Application Instructions:
In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position.

NOTE : A cover letter and/or resume will NOT be accepted. Once a position is closed, no additional applications or application changes will be accepted.

All interviews are being conducted virtually via Microsoft Teams.

Skills Assessment(s) may be required as part of the recruitment process.

Essential Employee:
This position has been designated as a Essential Employee position. An employee who has been designated by their department to be essential to maintain emergency services or to provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist operations and recovery.
Fair Labor Standards Act:

This position is classified FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation.

Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference.

Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information.

Pay Range
$39.49 - $53.90

Hours
Standard Business Hours
Job Close Date 03/04/2025 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications
Preferred Experience:

• Experience and demonstrated knowledge in design of a highly available and scalable network using Juniper devices for a large enterprise consisting of multiple data centers and customer sites.
• Experience and demonstrated knowledge designing a complex network architecture adhering to local IT architecture guidelines, firewall policies, network diversity, working with various vendors and ISPs.
• Experience and demonstrated knowledge in analyzing and identifying solutions to resolve issues impacting high availability of network communication systems with enterprise and broadband networks, ISP connectivity, and Radio Frequency (RF) network.
• Experience and demonstrated knowledge in implementing disaster recovery and fault tolerant solutions and documenting a detailed disaster recovery plan for networks and systems.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Develops the vision, strategy, conceptual and logical designs, roadmaps, and other architectural deliverables for the domain area (e.g., business, data, solutions, infrastructure, etc.) Defines the principles that guide technology decisions for the enterprise in their domain. Designs the implementation of a technical architecture based on business requirements and IT strategies, as well as rectify gaps and pain points within the current state. Works on high-level projects, ensuring processes align with the domain focused architectural strategy and business strategy Guides project team members in the implementation of the architecture Serves as the deepest technology expert in their respective domains and as such, are involved in or lead technology strategy, migration, integration and evolution of the technical infrastructure Collaborates closely with other architects and engineers to ensure alignment of domain architectures and activities with the broader enterprise architecture and strategy Leads and contributes to the domain technical and business discussions relative to future architecture direction. Analyzes the current technology environment to detect critical deficiencies and recommend solutions for improvement. Leads the evaluation and selection of technology and products, as well as the design of standard configurations for given domain. Leads and facilitates the domain’s architecture governance process based on Enterprise Architecture’s governance structure.

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of leading architecture practices and critical architecture deliverables.
• Knowledge of system development life cycle ( SDLC ) methodologies (e.g., waterfall, spiral, agile software development, rapid prototyping, incremental).
• Knowledge and/or experience participating in architecture governance forums.
• Knowledge and/or exposure to how information and technology has been applied to create value for an organization (regardless of industry). Preferably different types of technologies.
• Knowledge of domain specific processes, procedures, critical supporting activities, and risks.
• Knowledge of computer science, information technology standards and controls, and technology frameworks and trends.
• Knowledge of architecture methodologies (e.g., SABSA , Zachman, TOGAF ) and modeling languages (such as UML and ArchiMate).
• Knowledge and experience designing conceptual and logical design and translating work between different levels of abstraction.
• Knowledge of various development languages (e.g., Java, Go, Python, JavaScript, HTML , CSS ).
• Knowledge of various database technologies (e.g., MySQL, MongoDB, Oracle).
• Ability to lead financial analysis, architecture evaluation, solutions delivery orchestration, project management, road mapping, risk management, interdependency management, agile methodologies, information security, cloud computing infrastructure, data architecture skills.
• Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes.
• Ability to quickly comprehend the functions, capabilities and financial impact of existing, new and emerging technologies that enable and drive new business designs and models.
• Ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to work effectively with diverse stakeholders.
• Ability to work effectively with different types of scenarios and challenges and to adapt within a variety of changing situations, while working with individuals and groups.
• Ability to adjust approach based on internal and external dynamics, and an acute perception of the dimensions of business issues.
• Ability to synthesize facts, theories, trends, inferences and key issues and/or themes in complex and variable situations and to recognize abstract patterns and relationships among apparently unrelated entities and situations.
• Ability to leverage intellectual curiosity to inform solutions and innovate.
• Ability to take responsibility for personal growth and acquire strategies for gaining new knowledge, behaviors and skills.
• Ability to adhere to required compliance to all change management policies and procedures.
• Ability to adhere to required compliance to all information security policies and procedures.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the IT Infrastructure Architect position require graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job plus four (4) years of experience in a related field. Experience may substitute for education up to four (4) years. Graduation with a Master's degree from an accredited college or university in a related field may substitute for two (2) years of experience. Do you meet these qualifications?

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check

* Describe in detail your experience and knowledge in design of a highly available and scalable network using Juniper devices for a large enterprise consisting of multiple data centers and customer sites.
(Open Ended Question)
* Describe your experience and demonstrated knowledge designing a complex network architecture adhering to local IT architecture guidelines, firewall policies, network diversity, working with various vendors, and ISPs
(Open Ended Question)
* Describe your experience and demonstrated knowledge in analyzing and identifying solutions to resolve issues impacting high availability of network communication systems with enterprise and broadband networks, ISP connectivity, and Radio Frequency (RF) network.
(Open Ended Question)
* Describe your experience and demonstrated knowledge in implementing disaster recovery and fault tolerant solutions, and documenting a detailed disaster recovery plan for networks and systems.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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