DEPARTMENT SERVICES AIDE (Entry - Experienced) - Transportation Dispatcher
- Salary: $17.41 - $29.63 Hourly USD
- Temporary
- Dispatch and Telecommunications
- Library Services
- Transportation or Transit
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Job Description
Description
The Department Services Aide - Transportation Dispatcher position dispatches transportation services for older adults.
The current vacancy is in the Community and Library Services Department Incumbent must be available to work a varied work schedule, including occasional weekends and holidays.
The ideal candidate must possess the following :- Ability to handle multiple tasks
- Strong computer skills
- Excellent communication and interpersonal skills
- Customer oriented
- Flexibility
- Enjoy working with an aging population and volunteers
- Patience, tact and diplomacy in a highly demanding environment
This is a Non-Perm, Part-Time position.
Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 - June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS retired annuitants. This is a Part-Time position.
Examples of Essential Duties
The Senior Services Aide (Transportation Dispatcher):- Delivers demand responsive transportation services to ensure timely, efficient and safe customer service.
- Dispatches staff and volunteer drivers who transport seniors to medical and non-medical appointments.
- Assists the Transportation Coordinator in maintaining the database of senior clients; training volunteers and new employees; and providing clerical and telephone support
- Promotes the observation of safe work practices at all times.
- Investigates complaints, and completes necessary reports.
- Performs related duties as assigned including record keeping, preparing periodic reports, scheduling for special events and assisting in outreach efforts.
- Driving in a City vehicle will be required.
Minimum Qualifications
Knowledge of : Transportation and customer service needs unique to older adults and families; standard office principles and procedures; personal computer and standard business software.
Ability to : Communicate effectively with older adults, families and professionals; work closely with staff in a team environment; maintain effective relationships with clients; assess and support clients' efforts in working towards the accomplishment of mutually agreed upon goals.
Education and Experience:
The ideal candidate will have: High school diploma or equivalent, with experience and/or education in Social/Human services, Sociology, Gerontology or other behavioral sciences.Three years of experience working with older adults.Fluency in Spanish, preferred. Certifications/License : Possession of a valid California motor vehicle operator's license. Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program due to the performance of field duties that may require operation of a City vehicle.
CPR/First Aid Certificates must be obtained within three months of appointment.
APPLICATION AND SELECTION PROCEDURE- An official City of Huntington Beach on-line job application must be filled out in its entirety.
- Applications will be closely reviewed for relevant experience, education and training.
- Applicants best meeting the City's needs will be invited to a department interview.
- Upon a conditional offer of employment a pre-placement drug screen (select positions), TB Screening and California Department of Justice (DOJ) Live Scan fingerprinting must be completed with acceptable results.
- Will be required to provide your current Driver License Record, obtained from the Department of Motor Vehicles, to Human Resources prior to completing other pre-placement processes.
- Other background reports may also be conducted depending on the position.
- Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification.
Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.
Supplemental Information
Ability to work in a demanding environment, use hands and arms repetitively to utilize telephone, office files, etc.
SPECIAL CONDITIONS
Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance.
PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.
CREDIT UNION membership is available to all City employees and provides access to low interest loans.
NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. -
ABOUT THE COMPANY
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City of Huntington Beach
Show moreTHE COMMUNITY
The City of Huntington Beach is located on the shore of the Pacific Ocean in northwestern Orange County, 40 miles south of Los Angeles and 90 miles north of San Diego. As the fourth largest city in Orange County, with a population near 200,000 residents, Huntington Beach is known as “Surf City USA” due to its abundance of beaches, sunny, warm Mediterranean climate and casual lifestyle. Huntington Beach covers 28 square miles of land, 26 square miles of water, and is the 24th largest city in California. With more than 8 miles of uninterrupted beach along the Pacific Ocean, the City also plays host to an annual visitor population of over 11 million people, especially during the summer, special events and weekends.
Huntington Beach has one of the largest pleasure piers in the world and has the longest concrete pier in the State. The City’s park system includes 58 public parks (with a dog park), riding stables and the largest city-owned and operated regional park in Orange County — Huntington Central Park. Also within the City’s boundaries are five recreation centers (including a senior center), three miles of equestrian trails, two golf courses, 72 tennis courts, a marina and a protected wildlife preserve. Running parallel to Pacific Coast Highway and just steps from the ocean is an eight-mile strand perfect for biking, inline skating, jogging or a leisurely stroll.
The City is centrally located to all major attractions in Orange County including the Disney Resorts, the Orange County Performing Arts Center and Repertory Theater, and the Long Beach Aquarium of the Pacific. The City is home to the International Surfing Museum, the Surfing Walk of Fame, Bolsa Chica Ecological Reserve, Huntington Harbour and the Huntington Beach Art Center. Huntington Beach draws some of the largest crowds in the world to such professional sporting events as the U.S. Open of Surfing, Van’s World Championship of Skateboarding and AVP Pro Beach Volleyball.
There are 35 elementary schools, five public high schools and one community college (Golden West College) located within Huntington Beach. The City has a world-class library located within the 365-acre Central Park as well as four additional branch libraries. In addition, Orange Coast College; the University of California, Irvine; and California State Universities at Long Beach and Fullerton are located in close proximity.
There are over 117,000 households within a five-mile radius of the Huntington Beach Civic Center. The average family household income is $122,851, ranking one of the highest in the nation based on the top 100 largest cities in the country.
THE CITY GOVERNMENT
Founded in the late 1880s, Huntington Beach was incorporated as a Charter City in 1909. Huntington Beach has a City Council/ City Manager form of government. The City Council has seven members who are elected at large, on a non-partisan basis, to four-year overlapping terms. City Council members are limited to two consecutive 4-year terms. There are three elected department heads - the City Attorney, City Clerk and City Treasurer. The position of Mayor is filled on a rotating basis.
The City of Huntington Beach is organized into 13 major departments including City Treasurer, City Clerk, City Attorney, City Manager, Community Development, Community Services, Finance, Fire, Human Resources, Information Services, Library Services, Police, and Public Works.
The City has approximately 1,600 full and part-time employees and a total budget of approximately $345 Million.
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