Assistant Director, Workforce Development Board

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

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ASSISTANT DIRECTOR, WORKFORCE DEVELOPMENT BOARD RECRUITMENT BROCHURE

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SUPPLEMENTAL QUESTIONNAIRE : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resources Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaire must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.

Applications and Supplemental Questionnaire will only be accepted online .

DESCRIPTION

THE POSITION:

The Assistant Director, Workforce Development Board supervises, plans, organizes , and directs the activities of major workforce programs and discretionary projects. The incumbent will develop and implement program management policies and administrative practices. They will perform or oversee the most complex and sensitive assignments. Additionally, the incumbent will develop critical internal and external partnerships including but not limited to the Social Services Agency’s Workforce and Benefits Administration, local education agencies, regional workforce boards, community-based organizations, economic development agencies, and various key stakeholders involved in workforce development.

The Assistant Director, Workforce Development Board position is located within the Alameda County Social Services Agency’s Workforce Development Board Department and is supervised by the Workforce Development Board Director.

The Alameda County Workforce Development Board (ACWDB) is a 27- member employer-led group that provides administrative, fiscal, and policy oversight of the Workforce Innovation and Opportunity Act (WIOA) Title I program and discretionary projects. ACWDB establishes WIOA Title I services throughout Alameda County to meet the training and employment needs of local area job seekers, including youth and young adults. Business services are also available to assist employers with hiring efforts, connection to resources, and training expenses.

ALAMEDA COUNTY SOCIAL SERVICES AGENCY:

The Alameda County Social Services Agency is comprised of 2,400 employees working collectively and in partnership with community-based organizations to serve the needs of the community.

Services are provided through five departments: Finance, Government and Community Relations, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration.

To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/.

THE IDEAL CANDIDATE:

The Ideal Candidate will have demonstrated success in the following areas:

Results Orientation - Demonstrated experience in achieving results by setting and attaining challenging goals.

Strategic Decision Making - A tactical thinker that is able to gather, organize, and evaluate information; establish short- and long-term goals; execute a plan of action and make adjustments, if required.

Program Management - Ability to design, implement, and manage multiple programs and direct the related personnel and resources to ensure successful execution of program activities.

Political Savvy - Proven ability to exhibit confidence and professional diplomacy while effectively relating to people at all levels internally and externally.

Business Acumen - Use of economic, financial, labor market, and industry data to understand and improve business results, understand industry trends and leverage one’s own understanding of the organization to contribute to effective business strategies and tactics.

Collaboration - Proven ability to work cooperatively with others to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.

Change Leadership - Provides direction and focus during the organizational change process and assists with the development of strategies to manage the change process.

People and Organizational Development - Actively commits to plan and support the development of staff and identifies new technical and/or business capabilities needed to improve organizational performance and efficiency.

MINIMUM QUALIFICATIONS

Education :

Possession of a bachelor’s degree from an accredited college or university with major coursework in social welfare, business administration, public administration, or a related field.

AND

EITHER I

Experience :

The equivalent of four (4) years of full-time experience as a Career Development Specialist II, or an equivalent or higher-level administrative/management classification in the Alameda County classified service.

OR II

Experience :

The equivalent of six (6) years of professional-level administrative/management experience within a public assistance agency, workforce development or community-based organization which includes responsibility for employment, training, economic or workforce development programs, and working with a civic group or citizen board. This experience must include at least two (2) years of supervising the work of others.

Substitution :

Possession of a master’s degree in social work, business administration, or public administration may be substituted for two years of the required experience in both patterns listed above.

NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of :

• Labor market information and local economic development resources.
• Functions and purpose of the Workforce Development Board, state and federal workforce organizations administering public workforce funding and grant resources.
• The local and regional economy, workforce services and community assets, and stakeholder groups invested in serving Alameda County’s residents.
• Principles and techniques of budget, personnel, and contract management.
• Talent development, planning, staffing, and Human Resource policy and implementation and monitoring.
• Principles, methods, and techniques of administration, including the organization and management of modern social services and institutional administration.
• Laws, codes, and statutes relating to the functions and duties of major workforce and development programs.
• Social, economic, and psychological factors that impact employment and training programs.
• Forces and trends relating to employment and economic impacts that affect job seekers such as dislocated workers, disadvantaged youths, adults, and other groups with barriers to employment, including but not limited to the re-entry population, people with disabilities, long-term unemployed, and underemployed workers.
• Career pathway strategies, career counseling, training opportunities, and various modes of skills development to meet the needs of the current labor market.

Ability to :

• Support and advise the WDB Director and the WDB’s Board members on sensitive issues
• Provide leadership and direction to highly motivated staff.
• Plan and supervise the work of others in a highly dynamic and collaborative work environment.
• Plan and work cooperatively with partners engaged in local and regional education, community, and industry development.
• Manage work, set priorities, and oversee multiple projects effectively.
• Plan, organize, and direct workforce programs that are responsive to employer needs. Create innovative solutions to complex workforce issues identified by industry.
• Understand prominent industry sector strategies and implement effective programs within a “results-based” framework.
• Analyze situations accurately and adopt effective courses of action.
• Write effectively and make presentations before industry, civic, and community stakeholder groups.
• Prepare budget estimates and reports.
• Work with elected and public officials.
• Maintain flexibility.

EXAMINATION COMPONENTS

The examination will consist of the following steps:

1.A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2.A review of the supplemental questionnaire to determine the best qualified.

3.An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE RECRUITMENT PLAN:

Deadline For Filing:

5:00:00 p.m., Monday, February 24, 2025

Review of Minimum Qualifications

Review of Supplemental Questionnaire for Best Qualified

March 3, 2025

Week of March 17, 2025

Civil Service Oral Examination:

Results Notification:

Promulgation of Eligible List:

**Week of April 7, 2025

April 17 , 2025

April 30, 2025

TENTATIVE SELECTION PLAN:

Departmental Hiring Interviews:

**Combined Process

**The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification.

Candidates selected to participate in the oral ex am will receive an email notification at least 10 business days in advance of the exam date.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website , https://hrs.alamedacountyca.gov/reasonable-accommodation/

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical - HMO & PPO Plans
• Dental - HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1 st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add@jobaps.com, acgov.organdNoreply@jobaps.comas accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxNoreply@jobaps.comare routed to an unmonitored mailbox. If you have questions, please go to our website athttps://hrs.alamedacountyca.gov/.You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Ione Bell, Human Resources Analyst

Human Resource Services, County of Alameda

Ione.bell@acgov.org

https://hrs.alamedacountyca.gov/

(510) 272-6456

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

Closing Date/Time: 2/24/2025 5:00:00 PM

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• County of Alameda

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