Title: Summer Intern - Cybersecurity
Starting Pay: Undergraduate rate - $20 per hour; Graduate rate - $24 per hour Departmental Mission Statement: Supporting access to justice through the effective use of technology. Partnering with Judges and Court Staff to use technology to make it easier and faster to administer justice while building a culture that values transparency, collaboration, inclusivity, and continuous improvement.
Notes: - This is an hybrid internship based in Boston
Position Summary:In this role, you will learn about and spend your time working on several major focus areas of cybersecurity including incident management, vulnerability management, risk management, and awareness and education.
• Provide tier one support for cybersecurity incidents, requests, alerts, and events by conducting initial analysis for troubleshooting, investigation and/or fulfillment.
• Utilize tools to assist with the analysis for troubleshooting, investigation, and fulfillment processes.
• Manage incident and request fulfillment tickets in the enterprise service management platform by creating, updating, assigning, and resolving tickets in a timely manner.
• Collaborate with the cybersecurity, infrastructure, and service delivery teams to triage tickets and issues requiring resolution and/or escalation.
• Learn, understand, and assist with generating Security Information and Event Management (SIEM) queries for anomalous activity identification and investigation.
• Create, review, and update internal cybersecurity technical documentation related to policies, standards, controls, processes, and procedures.
• Create, review, and update user-facing informational and educational resources that is consumable and understandable to a non-technical audience on the enterprise intranet used by all judges and employees.
• Conduct vulnerability scanning and security assessments in support of risk management and audit activities.
• Capture data, provide input, and assist in the generation of key metrics and reports to help in decision-making to reduce the overall cybersecurity risk to the Judicial Branch.
• Assist with rollout of new cybersecurity services and update of existing security services.
• Assist with the administration of the phishing simulation program by running campaigns, building, and reviewing email templates, identifying, and assigning remedial training.
• Assist with development of security awareness and education training program to reduce cybersecurity risk from actions taken by judges and employees and to further strengthen the security culture.
Minimum Requirements: - Working towards a Bachelor’s Degree or graduate degree, from an accredited college or university
- Degrees in Information Technology, Information Security, or Computer Science preferred.
Preferred Qualifications: Technical Experience
- Experience in an IT environment.
- Experience in an information security environment.
- Understanding of technology and how it plays a role in organizations.
- Experience in troubleshooting incidents and problems while working with teams to find solutions.
- Experience with a ticketing system.
- Knowledge about the Center for Internet Security (CIS) controls, National Institute of Standards (NIST) cybersecurity best practices, MITRE ATT&CK framework.
- Knowledge about information/data classification.
- Knowledge about personal identifiable information (PII), personal health information (PHI), and Health Information Portability and Accountability Act (HIPAA).
- Strong interest in the Cybersecurity field.
- Relevant internship or work experience in the field.
Non-Technical Experience
- Excellent communication skills, including verbal and written communications.
- Excellent collaboration skills.
- Excellent customer service orientation.
- Self-starter with ability to work independently.
Closing Date/Time: 2025-05-11