Parking Lot Supervisor (Eligible for up to $5,000 in bonuses)

THE POSITION

New hires in the Parking Lot Supervisor classification may be eligible for one-time recruitment and retention bonuses totaling up to $5,000 during the first year of employment.

The Department of Public Works, Parking Services Division, is seeking to fill (2) vacancies for the Parking Lot Supervisor position. This position will serve as the front-line supervisory representative of the City of Sacramento’s off-street parking operations. This position requires consistent application of revenue control practices related to revenue collection, security, and compliance; strong communication and interpersonal skills when working with both staff and constituents; and leadership qualities to perform as a lead representative of a major front-line operation within the Parking Services Division. This position is responsible for professionally written performance evaluations and may be required to perform the duties of a Parking Lot Attendant or Senior Parking Lot Attendant, as needed, including working shifts during weekends, holidays, nights, and in inclement weather.

IDEAL CANDIDATE STATEMENT

The ideal candidate will be adept with both administrative tasks and field operations, including the ability to issue parking payment notices, respond to complaints and inquiries, perform investigations into parking facility issues, de-escalate confrontational situations, and provide front-line advisement and support to the parking lot staff members.

DEFINITION

To supervise, coordinate, and assign work relating to parking facility operations, including the collection and depositing of parking revenues.

DISTINGUISHING CHARACTERISTICS

Positions assigned to the class of Parking Lot Supervisor are responsible for the operation of one or more municipal off-street parking facilities for all operational hours. Positions in this class are distinguished from those in the Senior Parking Lot Attendant class by the broader range of supervisory responsibilities over parking lot personnel and facilities.

SUPERVISION RECEIVED AND EXERCISED

General supervision is provided by the Assistant Parking Operations Manager assigned to off-street parking operations. Responsibilities include the direct and indirect supervision of Senior Parking Lot Attendants and Parking Lot Attendants.

ESSENTIAL DUTIES AND RESPONSIBILITIES

EXAMPLES OF DUTIES

Depending upon assignment, duties may include, but are not limited to, the following:

- Supervise, schedule, and coordinate the operation of one or more municipal parking facilities.
- Record, count, deposit, and insure the security of all collected revenues from parking lot facilities.
- Review parking lot operations and oversee the efficient utilization of staff and equipment.
- Inspect parking lots and insure the proper correction of problems relating to their physical conditions.
- Recommend improvements to operations, procedures, or scheduling.
- Perform minor repairs as necessary on parking lot equipment.
- Provide information to and respond to inquiries from the public.
- Coordinate parking lot operations with other Parking Lot Supervisors.
- Instruct, train, supervise, and evaluate subordinate personnel.
- Prepare periodic reports regarding parking lot operations and revenues.
- Perform related duties as assigned.

QUALIFICATIONS

Knowledge of:

- Parking lot operations, including revenue collection and parking ticket procedures.
- Standard bookkeeping practices and methods.
- Principles and techniques of personnel supervision.
- Basic arithmetic and calculation techniques.

Ability to:

- Supervise, train, and evaluate subordinate personnel.
- Schedule and coordinate parking lot operations.
- Maintain accurate records and insure the security of collected revenues.
- Identify and correct problems which develop in parking facilities or related equipment.
- Establish and maintain effective working relationships with the public and other City employees.
- Develop and prepare accurate revenue reports as required.

Experience and Education:

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be two years of experience in parking lot operations including significant experience in the supervision of other Parking Lot Attendants.

PROOF OF EDUCATION

Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.

SPECIAL QUALIFICATIONS

Driver License:

Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.

THE SELECTION PROCEDURE

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.

1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ;

• Employment applications must be submitted online; paper applications will not be accepted.
• Employment applications will be considered incomplete and will be disqualified :
  • If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ).
  • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
• Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
• If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C.
• Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.

2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note:

• Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
• A resume will not substitute for the information required in the T&E questions.

3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Parking Lot Supervisor examination.

4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.

5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.

QUESTIONS:

For questions concerning this job announcement and the application process:

• Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.
• For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627.
• Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ;
• Send an email to employment@cityofsacramento.org ; or
• Call the Human Resources Department at (916) 808-5726

Bilingual Pay
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.

Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.

Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Additional Information
Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf

Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html

Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf

Closing Date/Time: 2/22/2025 11:59 PM Pacific

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• City of Sacramento

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