Program Specialist- Northwest Region for Division of Behavioral Health (DBH)

Job Location: This position will be located at CBM New Prospects Office Comm. Operations 2600 E. 12 th Street Kansas City, MO 64127

Why you’ll love this position:

Community Operations offers a wide range of responsibilities for those who seek employment outside of a traditional facility or clinic setting. This is a mid-level professional position assisting in overseeing a wide range of DBH programs and collaboration with community constituents. Daily tasks involve interfacing with community-based contracted agencies who provide services for mental illness and substance use disorders and other community stakeholders. You will be surrounded by skilled supervisors and co-workers for consultation and guidance in performing daily duties. There is opportunity to work in a variety of settings, i.e. home, office and community, and will be equipped with technology, equipment and supervision to be successful.

• • Handle calls, e-mails and other contacts for individuals, families, and stakeholders seeking services or assistance from DBH
  
  • Collect information as contacts to community operations are made and provide technical assistance according to Department regulations, guidelines, policies and procedures
  
  • Input, organize, research, process, maintain files, track, and assist in resolution of events in the Event Management Tracking (EMT) System and external concerns and complaints
  
  • Track agency service sites and follow up on agency organizational changes
  
  • Assist in agency performance, environmental and least restrictive reviews utilizing standard reporting, and complete related reports
  
  • Complete and maintain tracking of sex offender notifications
  
  • Process, track, and complete required correspondence for Department contracted residential facilities
  
  • Maintain contact lists of community providers and programs, and other designated constituents
  
  • Office management duties to maintain office work space and equipment, and communicate with designated state facilities for office needs
  
  • Prepare and transport archived documents according to established protocols
  
  • Assist in coordinating special events and meetings, maintain attendee list, and prepare meeting space
  
  • Conduct and/or participate in meetings with community providers and stakeholders to promote evidence based practice, program fidelity, regulation and guideline compliance, and program development
  
  • Participate in staff meetings, networking events/calls and training to adhere to state requirements, professional development and growth
  
  • Exercise independent judgement and initiative within established parameters and in collaboration with supervision by the Chief of Adult Community Operations and Chief of Children’s Community Operations
  
  • Effectively communicate verbally and in writing clearly and concisely within scope of work
  
  • Maintain professional working relationships with Department staff, community providers and other stakeholders
  
  • Complete routine, episodic and additional assignments with a high degree of accountability
  
  

Minimum Qualifications:

You must meet State of Missouri Minimum Qualifications for a Program Specialist.

• A Bachelor’s degree from an accredited college or university; and two or more years of professional experience in treatment, case management, abuse/neglect investigation, or preventive services for persons with mental illness or developmental disabilities, substance use disorder, or inmate offenders; or related experience that primarily involved programs or services for these populations and afforded a knowledge of their special needs

• A combination of education from an accredited college or university and experience may substitute for the stated qualifications

• Possession of a valid vehicle operator’s license and means of transportation; ability to travel, including overnight stays

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

No weekend work assignments

• 13 paid holidays

• Paid personal and sick time

• Combination of work from home, office and community settings

• Encouragement for professional development

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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