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Job Description
Salary Range
$43.40-$56.28
Job Posting End Date - Applications will no longer be accepted starting
02-12-2025
Job Summary
Salary: $43.40-$56.27
Performs professional technical, administrative, and supervisory work for the entire IT infrastructure team. Plans, organizes, and manages infrastructure staff and/or consultants to ensure the stable and secure operations of the City of Orlando’s IT infrastructure. Coordinates and directs the work and training of Systems/Network Administrators and capacity planning. Works with the Chief Information Officer on direction recommendations for all technology platforms. The infrastructure manager will also manage and provide technical and professional guidance to administration team responsible for planning, designing, and testing vendor client/server packages for new software, patches to ensure workstations and servers are in compliance. Work is performed under the general direction of the Chief Information Officer with considerable latitude for individual initiative and judgment and is reviewed during meetings and by observation of results achieved and detailed reports.
Minimum Qualifications:
Bachelor's Degree in Computer Science, MIS, or similar IT-related field and five (5) years of proven experience in IT infrastructure including personal computing, help desk, servers, systems, networks, and printers; or an equivalent combination of closely related education, training, and experience. Supervisory experience managing staff in an IT support environment required. Experience diagnosing and resolving IT-related incidents required. Must pass police background investigation.
Highly desired:- IT security experience
- Ability to make sound and logical judgments.
- Demonstrated leadership skills
- Strong interpersonal, written, and oral communication skills.
- Able to conduct research into issues and products as required.
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- Ability to present ideas in a user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
- IT security experience
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ABOUT THE COMPANY
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City of Orlando
Show moreOrlando, The City Beautiful
For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.
This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.
Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.
Come be part of our community with the City of Orlando. -