Health Services Personnel Manager - Exempt

The Position

The Board of Supervisors have authorized the following future salary increases:

5% on July 1, 2025

Contra Costa County recognizes that our employees are our strongest and greatest assets. Contra Costa Health Services (CCHS) is seeking an experienced and proactive Health Services Personnel Manager-Exempt to oversee the daily operations of the Health Services Personnel. In this role, you'll be responsible for managing the day-to-day functions of key personnel programs, including employee relations, recruitment, selection, classification, compensation, safety, leave administration, and timekeeping. This position focuses on ensuring smooth operations, addressing immediate challenges, and supporting the diverse workforce of CCHS.

Why join the Contra Costa Health Services Department?

Contra Costa Health Services is the largest department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa County with special attention to those who are most vulnerable to health problems. We provide services through 8 divisions: Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, and Contra Costa Regional Medical Center & Health Centers, including Detention Health Services. Please look on our website for more information about Contra Costa Health Services: www.cchealth.org .

Why join and lead the Contra Costa Health Services Personnel & Payroll Unit?

The primary goal of the Personnel & Payroll Unit is the development and maintenance of human resources functions in coordination with the County Human Resources Department, County Labor Relations, County Risk Management, and the County Auditor-Controller. The unit has approximately 55 employees in various classifications and this position provides overall administration and management of the following services:

Recruitment & Classification/Compensation: We conduct CCHS specific recruitments from development to establishment of employment lists

Position Management: We are responsible for processing all personnel transactions associated with position management

Employee Relations: We provide consultation and guidance to managers and represent the Department in employee labor relations matters

Leave Administration: We coordinate employee leaves in accordance with collective bargaining agreements, Federal/State laws, and County policies

Safety: We provide oversite to divisions to ensure compliance of safety practices, and Cal/OSHA guidelines and regulations

Employee Timekeeping: We coordinate with the County Auditor-Controller’s Office to process timesheets and pay codes for all CCHS employees

Training: We provide training and staff development courses

We are looking for someone who is:

• A strong leader. You will develop and maintain effective working relationships with your team and lead by example.
• A strong relationship builder. You will need to establish relationships across divisions, departments and with external agencies.
• A strong motivator and supporter. You will need to encourage and support your line supervisors who are responsible for providing day-to-day supervision of Personnel/Payroll staff.
• Organized and results driven. You will need to balance multiple priorities and know when it is appropriate to delegate.
• Able to balance empathy. You will need to demonstrate your understanding of the human side of human resources, keeping in mind the department and the county’s interests as well as resolving employee conflict and showing compassion to staff and all CCHS employees.
• Able to adapt to constant change. You will need to be flexible and able to shift priorities quickly as needs change.
• Able to accept Personnel’s role. You will need to ensure that Personnel follows directives from the County Human Resources Department, which is responsible for administering County human resources processes and procedures.
• Innovative and solutions focused. You will need to take a fresh look at various current internal practices and identify opportunities to modernize and streamline your team’s work.

What you will typically be responsible for:

• Advising the Health Services Deputy Directors and Health Services Assistant Directors on human resources managementissues and formulation of departmental policies and procedures
• Overseeing the daily operations of the department’s HR programs, including coordinating tasks, ensuring processes are running efficiently, and addressing immediate needs in areas like recruitment, employee relations, and timekeeping. Selecting, supervising, and evaluating professional, technical, and clerical subordinates in the administration of various personnel functions
• Representing the Department with County Counsel and Risk Management pertaining to merit system and personnel legal practices
• Monitoring and reviewing personnel activities for consistency and propriety with regard to the Department’s goals, policies, and procedures
• Ensuring compliance with Federal and State employment laws including but not limited to Office of the Inspector General, EEOC, DFEH and DIR, CalOSHA, Title 22, ADA, FMLA, CFRA, FEHA, and HIPAA

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Education: Possession of a bachelor’s degree from an accredited college or university with a major in labor relations, human resources management, health care administration, public administration, business administration, political science or closely related field.

Experience: Five years of progressively responsible professional human resources experience in a large health system, hospital or similar public or private healthcare organization, which included working with labor organizations on issues pertaining to employer/employee relations. At least three (3) years of the required experience must also have included responsibility for supervising or managing a team of professional-level Human Resources staff.

Substitution: An additional two (2) years of qualifying supervisory professional human resources experience may be substituted for up to two (2) years of the required education and major.

Selection Process

Application Filing: Candidates are required to attach a cover letter and either a copy of their college degree or transcripts when applying. Applications without this documentation attached will not be accepted. Interview: Applications will be evaluated, and those candidates deemed most qualified will be invited to interview.
This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

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• Contra Costa County Human Resources Department

• 925-655-2100

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