IT Business Systems Analyst Senior

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
• Experience may substitute for education for up to (4) years.

Licenses and Certifications Required:
None.

Notes to Applicants

POSITION OVERVIEW :

The Senior IT Business Systems Analyst will play a central role in guiding and assisting business system owners and end users within the Aviation Division. This involves shaping business, financial, and operational requirements, as well as establishing systems goals crucial for the development of IT specification scope of work.
This role holds the classification of “Essential Personnel,” requiring travel across different locations as an integral part of routine responsibilities. Additionally, this position falls under the purview of the COA safe driver program standard

ASSESSMENT :

A skills assessment will be required for this position.

TRAVEL :

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

APPLICATION INFORMATION :

• A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
• The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
• Resumes will not be used to qualify for the position and will not be used to recommend salary.
• Supplemental information or changes to your application will not be accepted after the job posting closes.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.

VETERAN :

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

GOOD STANDING - DEPARTMENT / DIVISION POSTINGS :

Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

ESSENTIAL PERSONNEL :

This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

CRIMINAL HISTORY BACKGROUND CHECK :

Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

LANGUAGE :

Must have the ability to read, write, and fluently speak in English.

WORK HOURS :

Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work

DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS
Pay Range
$37.63 - $47.98
Hours
Core Hours:
Monday - Friday
8:30 a.m. - 5:30 p.m.
3 Days on-site with 2 remote days (Telework)
Hours may change depending on departmental needs.
Work hours may include after-hours, holidays, and weekend work.
Job Close Date 02/17/2025 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport (AUS) Preferred Qualifications

• Proficiency in using business analysis tools such as process modeling, data flow diagrams, and use case diagrams.
• Experience leading teams or business owners to conduct analysis of existing systems to develop strategies for improving or enhancing system performance.
• Write and deliver Business Requirement Documentations and alternatives that address existing and potential trouble areas in IT applications across the organization
• Comprehensive Experience with Project Management Tools and Agile Methodologies
• Advanced expertise in Excel, PowerBI, Miro, MS Project and Azure DevOps
• Ability to travel to multiple locations

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors. Develop statement of work for use in requests for proposals. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.

Responsibilities- Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures.
• Knowledge of legacy and web-based systems interfaces.
• Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts.
• Knowledge of cost-benefit analysis and total cost of ownership modeling.
• Skill in performing requirements development, process modeling, reporting and project management tools.
• Skill in developing process models and data flow diagrams using industry-standard modeling techniques.
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
• Ability to define, analyze, and find solutions for difficult or complex problems.
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
• Ability to view the big picture.
• Ability to quickly become familiar with emerging technologies.
• Ability to identify trends as well as isolated events.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The IT Business Systems Analyst Senior requires Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications?

• Yes
• No

* Describe your proficiency in using business analysis tools such as process modeling, data flow diagrams, and use case diagrams.
(Open Ended Question)
* Describe your experience leading teams or business owners to conduct analysis of existing systems to develop strategies for improving or enhancing system performance.
(Open Ended Question)
* Please describe your experience writing and delivering Business Requirement Documentations and alternatives that address existing and potential trouble areas in IT applications across the organization.
(Open Ended Question)
* Please describe your experience with Project Management Tools and Agile Methodologies.
(Open Ended Question)
* Please describe your experience in Excel, PowerBI, Miro, MS Project and Azure DevOps.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.

• I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment

* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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