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Job Description
Salary Range
$20.28-$25.86
Job Posting End Date - Applications will no longer be accepted starting
02-15-2025
Job Summary
Performs technical work in the operation and monitoring of a Traffic Management Center. Employees in this role oversee real-time traffic conditions, operate intelligent transportation systems (ITS), and respond to incidents to ensure safe and efficient traffic flow. Duties include monitoring video surveillance and traffic management software, identifying and responding to traffic incidents, equipment failures, and atypical conditions, and coordinating with field personnel, law enforcement, and emergency responders.
Operators also manage the TMC call center, receiving and prioritizing reports from the public, government agencies, and other stakeholders. They assess traffic-related issues, provide guidance based on established procedures, and escalate concerns to appropriate technical personnel when necessary. Work is performed under general supervision and evaluated through performance metrics, observation, and annual reviews.
Minimum Qualifications:
High School Diploma/G.E.D. Certificate with two (2) years experience in a computer center environment operating computers required; or an equivalent combination of education, training, and experience.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
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ABOUT THE COMPANY
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City of Orlando
Show moreOrlando, The City Beautiful
For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.
This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.
Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.
Come be part of our community with the City of Orlando. -