What You'll Be Doing

Wake County Health and Human Services is looking for a talented Medical Biller & Coder who values others in their community and can work with great attention to detail!

The Medical Biller & Coder position is part of a team responsible for billing claims for Public Health and Health Clinic services. This includes supporting and interacting daily with clinic administration to ensure patient demographics, payer, provider, diagnoses, and procedure codes are correctly recorded in the practice management system to successfully bill and collect payment for each claim. They will be responsible for validating, preparing and submitting patient billing and insurance information for first and third party billing, review records of medical billing and claims, denials, settlements, and medical insurance, and respond to questions from patients, clerical staff, and insurance companies, as well as identify and resolve patient billing complaints.

Essential Functions include:

• Performs accurate and timely coding and billing (CPT, ICD9, ICD10, HCPCS, modifiers). Process claims for multiple payer types (Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and elevates issues, as appropriate, to the Coding Supervisor
• Review outstanding accounts for Medicare, Medicaid, and insurances and rebill denied claims - Researches and complete necessary adjustments to client accounts
• Handles billing inquires by phone, mail and/or in person from patients, county staff (clinical & administrative), insurance companies, Medicaid, Medicare, state and federal officials - Follow federal and state and provider billing guidelines.
• Receive payments remitted electronically, by mail, by phone and occasionally in person and log in payments received
• Post payments and adjustments to accounts
• Prepare daily deposits
  

NOTE: Upon acceptance of employment you acknowledge that (i) if you work in the Health Clinics and Public Health Division, influenza immunization is a condition of initial and continued employment, subject to compliance with federal law, (ii) actively supports and participates in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours.

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Associate's degree
• Two years of job-related experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Three (3) years of Medical Office experience including maintaining patient accounts, patient check-in/ check-out, third party insurance billing
• Billing experience with a Local Health Department
• Certified Professional Coder or Biller

How Will We Know You're 'The One'?

• Knowledge of Medical office billing and coding
• Excellent interpersonal, communication, and customer service skills
• Knowledge of practice management software systems, Proficient in basic computer functions and standard
• Microsoft Office programs such as Word and Excel
• Ability to work well independently and as part of a team
• Ability to be flexible and adapt to changing work volumes
• Handles multiple tasks in a fast-paced environment
• Ability to perform effectively with constantly changing priorities

About This Position

Location: HSC Somerset Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 a.m. -5:15 p.m.

Hiring Range: 22.84-27.43

Market Range: 22.84 - 32.03

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 2/14/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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