Clinical Case Manager (SSP III)

Clinical Case Manager
(Student Services Professional III)

Compensation and Benefits

Anticipated Hiring Salary Range: $5,540 - $5,817 per month

Full CSU Classification Salary Range: $5,540 - $7,893 per month

• This full-time (equivalent to 40 hours per week) position is temporary and expected to end on or before February 28, 2026. Extension of this assignment is contingent upon sufficient additional funding and satisfactory performance.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Job Summary

The Student Affairs Clinical Case Manager is under the direction of the Dean of Students/Lead Clinical Case Manager. This role provides case management services to students experiencing varying degrees of need and/or distress. Assists students in optimizing their educational experience while minimizing the impact of illness, injury, behavioral changes, basic needs, and personal distress on students' academic careers. Coordinates care, interventions, social support with appropriate referrals, and follow up services within a broad network of campus and community resources. Provides a safe, welcoming, and affirming environment for all students. Provides case management and support to students in crisis, students with complex psycho-social needs and students in need of support related to food, housing, and financial insecurities. Collaborates in providing support to students in distress by triaging concerns and coordinating a response from the campus community. The incumbent is readily accessible and provides consultations to faculty, staff, students, parents, and family members who are concerned about a distressed Fresno State Student. The Clinical Case Manager works closely with key offices (Student Cupboard, University Police, Counseling and Psychological Services, Academic Affairs, Student Conduct, CARE team, and Campus Response Team) to identify and intervene as early as possible with students of concern. The Clinical Case Managers serve as a resource to the campus community with a focus on mental health and essential needs of students and provide individualized comprehensive services for students.

Key Qualifications

• Ability to carry out very complex assignments without detailed instructions.
• Advise students individually or in groups on varied and complex matters.
• Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
• Reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations.
• Analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions, and project consequences of various alternative courses of action.
• Understand the roles and responsibilities of others and gauge relationships accordingly by considering the variety of the interrelationships, motivations, and goals of the members of the organization served.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• Possession of these knowledge and abilities is typically demonstrated through the equivalent to three years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
  • A master’s degree in counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
• Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related.

Deadline & Application Instructions

Applications received by February 14, 2025 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.

Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu .

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

Advertised: Jan 30 2025 Pacific Standard Time
Applications close: Feb 14 2025 Pacific Standard Time

Closing Date/Time:

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• Cal State University (CSU) Fresno

• 559.278.4240

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