Field Support Assistant

We respect and embrace the experiences, knowledge and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : Stewardship, Integrity, Collaboration, Respect and Innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come. These positions will be with the Division of State Parks and will be focused on either our over-night activities, including camping and lodging or on our day use activities such as tours, shelter rentals, ORV, and recreational rentals.

This position will be located at 1659 E. Elm, Jefferson City

Some travel, including overnight is required. Hours are 8:00 a.m. to 5 p.m., Monday through Friday.

• Provide technical and procedural assistance to staff at over 93 state parks and historic sites.

• Visit parks and sites to provide onsite training as well as perform site visits to ensure policies and procedures are being followed.

• Assist in the development of business rules, policies, procedures, and revenue operations throughout the state parks/sites system.

• Assist in developing, reviewing, and maintaining individual parks specific data. Continually update our internal databases and ensure that all information is accurate in all locations, including the reservation system, printed and online materials, and the Missouri State Park website. Identify and resolve any inaccurate or conflicting data.

• Consult with reservation system contractor on resolution of system issues and implementation and testing of system updates.

• Research and generate a market analysis on pricing and recommend adjustments.

• Verify and approve SAMII Documents and reservation system reports, including resolution of any issues noted.

• Bachelor’s degree in one or a combination of the following: Business or public administration, finance, management, accounting, parks and recreation or a closely related field; and 1-3 years of experience planning and overseeing operational changes, providing technical assistance, and/or developing and analyzing policies and procedures. Additional education and experience may substitute for required education and experience to the minimum qualifications.

To be successful in this position, a candidate will need the following skills:

• Analysis and Assessment: Uses information technology in accessing, collecting, analyzing, maintaining, and disseminating data and information.

• Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.

• Knowledge Management : Knowledge of the value of collected information and the methods of sharing that information throughout an organization.

Equivalent to those typically gained by:

• Bachelor’s degree in one or a combination of the following: Business or public administration, finance, management, accounting, parks and recreation or a closely related field

(Additional education or experience may substitute for the required education or experience)

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Benefits & Work-life Balance

Our benefits package and flexible 40-hour work week promotes the mental and physical health of you and your family as you work towards achieving your professional goals. Benefits include paid vacation and sick leave, paid life insurance, medical, dental, vision and prescription insurance. Learn more here .

How we invest in you:

• Exceptional professional development: mentoring from experienced professionals, cross-media training, career advancement opportunities, paid trainings and continuing education tuition assistance.

• Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees and licensure renewal fees.

• 

• State of Missouri

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